In this episode of the HRchat Podcast, Bill Banham is joined by Robbie Jones, CEO and Co-Founder of Double Centurion Events and a global advisor in HR technology and people platforms, to explore why the traditional conference model is evolving and what senior HR leaders are looking for instead.

Drawing on experience from both the events industry and the HR tech sector, Robbie explains why many CHROs and CPOs have grown tired of crowded exhibition halls and generic agendas. Instead, they're seeking curated, invitation-only experiences where they can have honest conversations with peers, build trusted relationships, and tackle the biggest challenges shaping the future of work.

The conversation explores the thinking behind the Leaders Summit for HR & People series, including its concierge-style delegate experience, executive think tanks, and carefully selected mix of HR leaders and solution providers. Bill and Robbie also discuss the growing impact of AI on HR, the importance of trust and authentic networking in a post-pandemic world, and why memorable venues—from Lord's Cricket Ground to Niagara Falls—can help create stronger business connections.

Whether you're an HR executive, people leader, HR technology provider, or event organizer, this episode offers fresh insights into what makes executive communities thrive and how live events can deliver genuine value beyond the exhibition floor.

In this episode you'll discover:

•  Robbie's journey from global exhibitions to HR technology and executive events 
•  Why many senior HR leaders skip traditional expos in favor of curated experiences 
•  How invitation-only summits create stronger conversations and better ROI 
•  The biggest topics dominating executive HR discussions, including AI, leadership, wellbeing, and workforce transformation 
•  Why relationship-building has become more important than ever in today's HR landscape 
•  How the Leaders Summit for HR & People is rethinking executive networking 

Connect with Robbie Jones: https://www.linkedin.com/in/robbiejonesdce/

Learn more about the Leaders Summit for HR & People series: https://www.theleaderssummitforhr.com/canada/

 If you enjoyed this episode, please subscribe to HRchat, leave a review, and share it with a colleague who wants more meaningful HR conversations.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham is joined by Paula Baetu, Psychometric Specialist, Business Psychologist, and Executive Coach at Awemetrics / Pawsometrics, to demystify workplace assessments and explore how HR leaders can make better, more evidence-based talent decisions.

With extensive experience evaluating and implementing psychometric assessments for recruitment, leadership development, internal mobility, and organizational development, Paula explains what psychometric assessments really measure—and why they're about far more than personality tests.

Together, Bill and Paula discuss why HR and talent acquisition teams are increasingly turning to assessments to improve hiring quality and objectivity, while also highlighting the risks of relying on tools that lack independent validation or transparency. Paula explains why every HR professional should ask vendors for a technical manual, how to determine whether an assessment is fit for purpose, and why organizations often continue using legacy tools simply because "that's what we've always used."

The conversation also explores some of the most common mistakes organizations make—from hiring based on a single assessment score to benchmarking against outdated norm groups—and why psychometric results should always inform decisions rather than make them.

Finally, Bill and Paula examine the growing impact of artificial intelligence on workplace assessments. They discuss AI-generated tests, candidates using AI during assessments, skills-based hiring, and the practical steps employers are taking to AI-proof recruitment processes while maintaining fairness and validity.

Whether you're an HR leader, recruiter, talent acquisition specialist, people manager, or organizational psychologist, this episode offers practical guidance for selecting better assessment tools and making smarter hiring decisions.

In this episode, you'll learn about:

• What psychometric assessments really measure—and why they're more than personality tests
• Why independent validation and technical documentation matter when selecting assessment tools
• How to evaluate psychometric vendors and choose assessments that are fit for purpose
• Common mistakes organizations make when interpreting assessment results
• Why skills-based hiring is changing assessment strategies
• How AI is transforming candidate assessment and recruitment
• Practical ways to improve fairness, validity, and transparency in hiring decisions
• Best practices for using psychometrics in recruitment, promotion, and leadership development

If you enjoy this episode, subscribe to the HRchat Podcast, leave a review, and share it with colleagues working in HR, talent acquisition, leadership development, and organizational psychology.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham is joined by Kevin Empey, founder of Work Matters and author of Thrive in the Future of Work, to explore how AI, hybrid work, digital transformation, and changing employee expectations are reshaping organizations around the world.

Together, Bill and Kevin examine how the workplace has evolved over the past decade—from hyper-digitalization and the lasting impact of COVID-19 to the rapid adoption of generative AI and the changing relationship between employers and employees. They discuss why many organizations are focusing on employee engagement when the real challenge may be a growing alignment gap between business priorities and workforce expectations.

The conversation also explores the future of hybrid work, the return-to-office debate, AI's impact on job design, and why HR leaders must rethink early careers if they want to create opportunities for the next generation of talent.

Whether you're a CHRO, HR leader, people manager, talent professional, or business executive, this episode offers practical insights into building more adaptable organizations and preparing employees for an increasingly uncertain future.

In this episode, you'll learn about:

• Why AI is accelerating change faster than previous workplace transformations
• The long-term impact of hybrid work and evolving employee expectations
• Why employee engagement may be the wrong problem to solve
• Closing the alignment gap between organizational strategy and employee experience
• Rethinking the employment relationship in the age of AI
• Preparing graduates and early-career professionals for an AI-enabled workplace
• Why career agility and continuous learning are becoming essential workplace skills

If you enjoy the episode, please subscribe to the HRchat Podcast, leave a review, and share it with colleagues who are shaping the future of work.

Connect with Kevin at https://www.linkedin.com/in/kevin-empey-4968731b/

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham sits down with Dr. Paul Jones, Associate Dean for Postgraduate Education and Student Experience at Aston Business School and upcoming DisruptHR Birmingham speaker, to explore the difference between genuine workplace wellbeing and what Paul calls "well branding"—highly visible wellbeing initiatives that fail to address the root causes of employee stress, burnout, and disengagement.

The conversation then shifts to evidence-based recruitment, where Paul explains why better hiring decisions don't come from adding more interviews or assessments, but from collecting the right evidence. He shares practical insights into structured interviews, psychometric assessments, ability testing, and why many hiring processes unknowingly measure the same qualities multiple times while overlooking the capabilities that truly predict success.

Bill and Paul also discuss bias in recruitment and the growing role of AI in hiring. They explore why bias begins long before interviews take place, how AI can unintentionally reinforce poor decision-making, and why human judgment remains essential throughout the recruitment process.

Whether you're an HR leader, recruiter, hiring manager, or organizational psychologist, this episode offers practical strategies to improve employee wellbeing and make smarter, more evidence-based hiring decisions.

In this episode, you'll learn about:

• Why workplace wellbeing initiatives sometimes become "well branding"
• Addressing the root causes of burnout instead of treating symptoms
• The value of structured interviews and evidence-based recruitment
• How psychometric and ability assessments improve hiring quality
• Why more recruitment stages don't always produce better hiring decisions
• The "bananas, raspberries and strawberries" framework for evaluating recruitment evidence
• Recognizing and reducing bias throughout the hiring process
• Using AI responsibly to support—not replace—human decision-making

If you enjoy this episode, subscribe to the HRchat Podcast, leave us a review, and share it with colleagues working in HR, talent acquisition, and people leadership.

Connect with Paul: https://www.linkedin.com/in/paulmjones/

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast's Next Chapter series, guest host Pauline James speaks with three inspiring professionals who prove that meaningful career transitions don't have an expiry date.

Actor, writer, and producer Renée Hackett shares her journey of creating opportunities instead of waiting for them, discusses building confidence later in life, and opens up about balancing career growth with the realities of perimenopause and menopause.

Former financial services marketing executive Diane Loveys explains how she successfully returned to paid employment after years focused on family and community, offering practical advice on workforce re-entry, transferable skills, flexible working, networking, and rebuilding confidence.

Leadership coach and podcaster Audley Stephenson discusses developing a purposeful portfolio career while maintaining a full-time role, embracing experimentation, and building a legacy-focused future beyond traditional retirement.

Whether you're planning a career pivot, returning to work after a break, exploring a portfolio career, or supporting experienced employees in your organisation, this episode offers practical advice and inspiring perspectives on what comes next.

In this episode:

•  Why careers don't have to follow a linear path 
•  Building confidence during midlife career transitions 
•  Creating your own opportunities instead of waiting for permission 
•  Menopause, perimenopause, and supporting experienced professionals 
•  Returning to work after caregiving or a career break 
•  Recognising transferable skills gained outside traditional employment 
•  Flexible work and second-career opportunities 
•  Networking tips for career changers 
•  Building a portfolio career alongside full-time work 
•  Planning a purpose-driven retirement and lasting legacy 
•  Redefining success in the second half of your career 

Guests

•  Renée Hackett – Actor, writer and producer 
•  Diane Loveys – Former financial services marketing executive and travel professional 
•  Audley Stephenson – Leadership coach, podcaster and founder of The Audacious Living Podcast

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Bill and Steve reflect on how the HR profession has evolved over the past ten years, separating genuine progress from recycled ideas wrapped in new terminology.

The conversation explores why employee listening has become more effective through pulse surveys, how organizations are replacing annual performance reviews with regular one-to-one conversations, and why learning and development is increasingly focused on building capability rather than simply delivering training.

Steve also tackles one of today's biggest topics: generative AI in HR. Steve explains why AI should not yet be trusted as a standalone solution for compensation benchmarking, how poor-quality data can produce highly convincing but inaccurate recommendations, and why pay transparency makes human judgement more important—not less.

The discussion then shifts to leadership, productivity, and sustainable performance. Steve introduces his practical "Five to Twenty-Five" approach for helping teams prioritize work that either generates revenue, reduces costs, or saves valuable time. They also explore why energy management is becoming a critical leadership capability in an era of constant pressure and rapid change.

Finally, Bill and Steve discuss what HR can genuinely learn from elite sport without falling into tired clichés, examine the ongoing debate around culture fit versus culture add, and share advice for the next generation of HR leaders navigating an increasingly complex profession.

In this episode you'll discover:

• Why Episode 900 is the perfect time to reflect on HR's biggest changes
• Where the profession has genuinely improved over the past decade
• Why pulse surveys work—and where they don't
• How regular one-to-one conversations are replacing annual appraisals
• Why AI cannot yet replace human expertise in compensation benchmarking
• How pay transparency raises the importance of trustworthy workforce data
• Why energy management may be leadership's next competitive advantage
• Steve's practical "Five to Twenty-Five" framework for improving business performance
• Lessons HR can borrow from elite sport without copying the clichés
• Why culture fit and culture add should complement rather than compete with one another
• Advice for emerging HR leaders on staying adaptable, collaborative, and human

If you're interested in HR strategy, workforce planning, leadership, organizational performance, AI in HR, employee experience, or the future of work, this is an episode you won't want to miss.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, Bill Banham is joined by Ankita Poddar, speaker, blogger, and Senior Human Resources Business Partner at Amazon Web Services (AWS), to explore why the future of HR analytics isn't about building better dashboards - it's about asking better questions.

Fresh from her Disrupt Dublin presentation, "Dashboards Are Dead," Ankita explains how AI is fundamentally changing workforce planning, leadership, and organisational decision-making. Together, Bill and Ankita discuss why HR professionals must shift from reporting metrics to solving business problems, how global organisations are adapting to geopolitical uncertainty and changing talent mobility, and why leadership skills like empathy, systems thinking, and intellectual honesty are becoming more valuable than ever.

Whether you're an HR leader, People Analytics professional, Talent strategist, or simply curious about how AI is reshaping work, this conversation offers practical insights into what's coming next.

In this episode, you'll learn:

•  Why traditional HR dashboards are becoming less valuable in an AI-driven world 
•  How AI agents are changing workforce analytics and decision-making 
•  Why better questions matter more than better reports 
•  How global businesses are adapting to geopolitical uncertainty and changing talent mobility 
•  What organisations are learning from the ongoing hybrid work experiment 
•  The five leadership capabilities every future leader will need: 
  •  Intellectual honesty 
  •  Empathy 
  •  Systems thinking 
  •  AI fluency 
  •  The ability to slow down and think 
•  How leaders can rebuild trust through better communication 
•  Why HR professionals should look beyond HR for inspiration and innovation 

If you enjoyed this episode, please subscribe, leave a review, and share it with someone passionate about the future of work.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Traditional benefits packages were once built around a handful of standard offerings. Today, employers are being asked to support employees through a much wider range of life events and responsibilities, including fertility journeys, childcare challenges, menopause, eldercare responsibilities, and end-of-life care.

Chris explains why this shift is happening and what it means for HR leaders tasked with attracting, retaining, and supporting talent across an increasingly multi-generational workforce. The conversation explores the growing pressures faced by the "sandwich generation" – employees simultaneously caring for children and ageing relatives – and the significant impact caregiving responsibilities can have on wellbeing, productivity, engagement, and retention.

Bill and Chris also examine the growing complexity of benefits administration. Many organizations now manage dozens of benefits providers, creating fragmented employee experiences and making it difficult to demonstrate ROI. Chris shares practical insights into how benefits consolidation, personalization, and smarter technology can help organizations reduce friction and connect employees with the right support at the right time.

In this episode, listeners will learn:

• How Chris Locke's career journey led him from sales and innovation into work and family support
• Why employee support expectations have changed dramatically over the past decade
• The impact of a multi-generational workforce on benefits strategy
• How caregiving responsibilities affect employee wellbeing, productivity, and retention
• Why the sandwich generation presents a growing challenge for employers
• The importance of making benefits easy to access at the moment of need
• How personalization can improve employee engagement with benefits
• The hidden costs of managing 30-40 separate benefits providers
• Why benefits consolidation can improve both employee experience and ROI measurement
• How Bright Horizons is expanding from emergency care into expert guidance, planned care, and coaching
• Practical ways HR leaders can build a stronger business case for caregiving and wellbeing support

About Chris Locke

Chris Locke is Executive Director for Work + Family at Bright Horizons UK. He works with leading employers to develop solutions that help employees navigate the challenges of balancing work and personal responsibilities across every stage of life. His experience spans leadership, innovation, learning, and workforce support, helping organizations create more inclusive and effective employee experiences.

Key Takeaway

Employee benefits are no longer simply about offering perks. The most effective organizations are building life-stage support ecosystems that help employees navigate real-world challenges while improving retention, engagement, productivity, and business performance.

Enjoyed the episode? Subscribe to HRchat, leave a review, and share this conversation with an HR leader who is rethinking their benefits strategy.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham sits down with John Kennedy, HR leader at Irish Rail, to explore the realities of HR transformation in organizations where legacy systems, long-standing processes, and deeply embedded ways of working have become part of the culture itself.

John shares practical insights from leading large-scale change initiatives, including the implementation of Oracle Cloud HCM, and explains why successful transformation requires much more than simply replacing technology. Together, Bill and John discuss how HR leaders can redesign work, build stakeholder trust, and create the conditions for sustainable change.

Drawing on his background in operational leadership, John also offers a refreshing perspective on HR service delivery, emphasizing the importance of understanding frontline realities and delivering support when leaders need it most.

In this episode, listeners will learn about:

• Why legacy HR systems often become intertwined with organizational culture
• The challenges of modernizing HR processes in complex and unionized environments
• How Oracle Cloud HCM implementations force organizations to rethink how work gets done
• The importance of openness, transparency, and honest communication during transformation
• Building trust through listening and providing clear reasons behind difficult decisions
• Delivering HR services that create tangible value for employees and leaders
• Lessons from operational leadership that can improve HR effectiveness
• Why HR credibility depends on understanding the business, not just the people function
• The role of continuous improvement and lifelong learning in modern HR leadership
• What great leadership could look like in a workplace increasingly shaped by AI

Key Takeaways

"Legacy systems don't just store data—they store habits, workarounds, and decades of organizational history."

John explains why many transformation projects fail when organizations attempt to automate outdated processes rather than redesign them.

The conversation also highlights the importance of psychological safety and creating environments where employees feel comfortable challenging plans, raising concerns, and contributing ideas.

Looking ahead, Bill and John explore how AI may reshape work and discuss the leadership qualities that will become increasingly important as technology handles more routine tasks.

About John Kennedy

John Kennedy is an experienced HR and business leader at Irish Rail. Combining extensive operational leadership experience with deep expertise in people strategy, John is passionate about building effective HR services, supporting organizational transformation, and helping leaders navigate change. He is also actively involved with the HR profession through his work with the CIPD and his commitment to continuous learning and professional development.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham speaks with Mary Cullen, Founder and Managing Director at Insight HR and host of The HR Room, to unpack the findings from the Insight HR Irish Workplace Bullying Report 2026.

Together, they explore what workplace bullying really means in practice — and why the legal definition often clashes with employee expectations. Mary shares patterns she sees time and again: complaints most frequently involve managers, the emotional toll affects both the accuser and accused, and unresolved issues often lead to exits, damaged trust, and long-term cultural harm.

The conversation goes beyond definitions to tackle what organisations get wrong. Many companies have policies, but far fewer invest in meaningful training, conflict resolution skills, or investigation capability. Bill and Mary also challenge the idea of “zero tolerance,” particularly when high performers are protected despite poor behaviour.

You’ll learn why complaints can spike during restructuring or performance management cycles, why malicious complaints are less common than assumed, and the single most effective step organisations can take to reduce risk quickly: train managers properly.

In this episode:

•  What the latest Irish data reveals about bullying complaints 
•  The difference between bullying and poor management behaviour 
•  Why legal thresholds create confusion in real workplaces 
•  The impact on mental health, performance, and retention 
•  Where most organisations fall short (even with policies in place) 
•  Why “zero tolerance” often fails in practice 
•  How to reduce risk quickly with limited budget 

If you care about psychological safety, employee relations, and building a culture where people actually want to stay — this episode is essential listening.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham speaks with Ben Mones, founder and CEO of Fama, about how “people risk” has evolved in a world where work and behaviour increasingly play out online.

With up to six generations now sharing the workforce and hybrid work pushing more interaction into platforms like LinkedIn, Reddit, and Discord — the line between “online” and “at work” is disappearing. HR leaders must now rethink how they identify, assess, and manage risk in a way that is ethical, compliant, and fair.

Ben explains why regulators are starting to treat online behaviour as workplace conduct, how public posts can amplify organisational risk, and what HR teams can do to stay ahead — without turning hiring into surveillance.

What You’ll Learn:

•  Why people risk is increasingly visible in digital spaces 
•  How online behaviour can impact culture, trust, and employer brand 
•  The growing role of regulation in workplace conduct beyond the office 
•  Why intent and patterns matter more than one-off mistakes 
•  How to build a meaningful, modern code of conduct 
•  Ethical AI in hiring: moving beyond black-box decision-making 
•  The importance of consent, transparency, and public-only data 
•  Why AI should support — not replace — human hiring decisions 
•  A future-facing take: why employers may soon encourage candidates to use AI 

Key Takeaway:
The risks aren’t new — but where and how they show up has changed. HR leaders who adapt their approach to people risk in digital environments will be better positioned to protect culture, trust, and brand.

About the Guest:
Ben Mones is the Founder and CEO of Fama, an AI-powered platform that helps organisations identify job-relevant insights from candidates’ public online presence while flagging potential misconduct risks. His work focuses on ethical AI, workplace safety, and the future of hiring.

Call to Action:
If you care about ethical AI, safer hiring, and protecting workplace culture, follow HRchat, share this episode with a colleague, and leave a review to help others discover the show.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, Bill Banham is joined by Kevin Oakes, CEO and co-founder of the Institute for Corporate Productivity and author of Culture Renovation, to cut through the hype and explore what’s actually changing inside organisations right now.

Together, they compare the current AI moment to the early internet era — but with one critical difference: speed. Kevin explains why many organisations start with efficiency and ROI conversations before addressing workforce design, and why that sequence is starting to break down as AI reshapes roles, entry-level pathways, and management structures.

The conversation also explores emerging use cases such as digital twins, the growing importance of skills readiness, and why HR is increasingly stepping into a central role in shaping AI strategy. With examples from companies like ServiceNow and IBM, Kevin outlines how leading organisations are approaching workforce redesign, internal mobility, and culture in a more intentional, data-driven way.

What You’ll Learn:

•  Why AI adoption is moving faster than the early internet — and catching companies off guard 
•  How AI is reshaping jobs, entry-level roles, and organisational structures 
•  Why organisations default to efficiency conversations before workforce design 
•  The emerging role of digital twins in HR, coaching, and decision-making 
•  Why HR is becoming the architect of the future of work 
•  How leading companies approach skills readiness and workforce planning 
•  The importance of mapping human vs AI tasks across roles 
•  Why internal talent mobility is critical for reskilling at scale 
•  How culture health and change readiness are becoming board-level priorities 

Key Takeaway:
AI isn’t just a technology shift — it’s a work design challenge. Organisations that rethink skills, structure, and culture together will be best positioned to adapt.

About the Guest:
Kevin Oakes is the CEO and co-founder of the Institute for Corporate Productivity, a research organisation focused on the practices of high-performance companies. He is also the author of Culture Renovation, a widely cited book on building and sustaining high-performance workplace cultures.

Call to Action:
Subscribe to HRchat, share this episode with an HR or business leader building an AI roadmap, and leave a review with the biggest work redesign you expect to see next.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of The Next Chapter, Pauline James, CEO of Anchor HR, speaks with Dr. Suzanne Cook, a Canadian social gerontologist and adult educator whose research is reshaping how we understand later-life careers. At the heart of the conversation is her concept of “redirection”, a stage where individuals transition into new, meaningful work in the second half of life rather than stepping away from it entirely.

Drawing on her research and real-world insights, Dr. Cook explains how people are navigating this shift, often independently, seeking both purpose and income. While some are driven by a desire for fulfillment, others continue working out of financial necessity, revealing a complex and evolving picture of today’s workforce.

The discussion also surfaces the realities behind these transitions. Redirection is rarely quick or straightforward; it can take months or even years, requiring resilience, new skills, and significant personal investment. At the same time, systemic challenges, particularly ageism, continue to limit opportunities for experienced workers, highlighting the need for organizations to rethink how they attract, support, and retain talent across all career stages.

In this episode, you’ll learn:

• What “redirection” means and why it matters now more than ever
• How later-life career transitions are changing traditional career models
• The key challenges individuals face when reinventing their work
• Why ageism remains a critical barrier and how to address it
• How organizations can better engage and support experienced talent

Whether you’re an HR leader, people manager, or simply reflecting on your own next chapter, this episode will challenge assumptions and open new ways of thinking about work and life at every stage.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Listen as they explore how outsourcing and offshore teams are evolving into a strategic lever for workforce transformation.

With over 30 years of experience across global technology, outsourcing, and digital transformation, Ingo shares what organizations must get right to build high-performing distributed teams that go beyond cost savings and drive real business impact.

Together, they unpack a practical 90-day blueprint for launching offshore teams successfully—covering clarity of roles, workflow design, and leadership alignment. The conversation also explores how culture is built across borders, why governance matters more than ever, and how AI is reshaping outsourcing from labor arbitrage to capability arbitrage.

If you're scaling globally, rethinking workforce strategy, or exploring outsourcing in 2025 and beyond, this episode offers actionable insights to help you avoid common pitfalls and build sustainable, high-performing teams.

Key Topics Covered:

•  Workforce transformation through outsourcing and offshore teams 
•  The critical first 90 days when building global teams 
•  Designing clear roles, expectations, and workflows 
•  Why “minimum viable workflows” outperform perfection 
•  Embedding leadership to build trust across locations 
•  Creating culture through rituals, relationships, and recognition 
•  Structuring teams for agility through standardization 
•  What to demand from outsourcing partners beyond cost savings 
•  AI’s role in shifting outsourcing to capability arbitrage 
•  Managing compliance, risk, and privacy across international markets 
•  Aligning HR, finance, operations, and delivery teams 
•  Leadership skills for managing distributed, outcome-based teams 

About the Guest

Ingo Piroth has held senior leadership roles at global organizations including IBM, SAP, AT&T, and Cognizant Softvision. He brings deep expertise in helping organizations scale through global talent strategies and operational transformation.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this episode of the HRchat Podcast, Bill Banham speaks with Craig McCoy, Chair of the HR Connection Group and a trusted advisor to boards and C-suite leaders across the UK. With leadership experience at Sky, BT, BUPA, and The Crown Estate, Craig brings a front-row view into what senior HR leaders are really discussing behind closed doors.

Together, they unpack the realities of AI in HR, from automation wins to unexpected workload increases, and explore how shifting employment laws and economic pressures are reshaping workforce planning.

They also tackle one of the biggest emerging challenges: what happens to entry-level roles when AI begins to replace the work that traditionally starts careers?

Key Topics Covered:

•  AI in HR: From hype to real-world deployment 
•  Proving ROI on AI investments 
•  Automation vs. new workload: the hidden trade-off 
•  Employees using AI for grievances and complaints 
•  UK Employment Rights Act: risks and implications 
•  Rising employment costs and cautious hiring strategies 
•  Strategic workforce planning and skills prioritisation 
•  Recruitment challenges in a volatile labour market 
•  The growing threat to entry-level roles 
•  Apprenticeships, work experience, and future talent pipelines 

Why This Episode Matters:

 HR leaders are navigating a perfect storm of AI disruption, regulatory change, and economic pressure. This conversation offers grounded insights into what’s working, what’s not, and what needs urgent attention.

About Craig McCoy:

 Craig is Chair of the HR Connection Group and London HR Connection, a thriving community of senior HR professionals across the UK. A former Chief People Officer and experienced NED, Craig has held leadership roles at organisations including Sky, BT, BUPA, and The Crown Estate.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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From the Cpl studio in Dublin, Bill Banham sits down with Barry Winkless, Head of the Future of Work Institute at Cpl and author of Future Work World, to explore what’s really changing in work, HR, and leadership - and what organizations need to do next.

Barry shares a practical framework for understanding the future of work through three core lenses: "Workplace, Workforce, and Worktasks". Together, they unpack how HR leaders can move beyond policies and become designers of better organizations, stronger employee value propositions, and more compelling talent destinations.

You’ll also hear insights on:

• The real drivers of employee retention and engagement
• Why leadership teams often misread what talent actually wants
• Flexible work, hybrid work, and the presence vs performance debate
• AI in HR and the workplace: human replacement vs human augmentation
• Building future-ready organizations with human-centered design
• The rise of cooperative leadership and shared accountability
• Using storytelling and “future objects” to improve strategic decisions

If you’re an HR leader, talent strategist, or business executive navigating AI, hybrid work, and workforce transformation, this episode offers a clear and actionable perspective on designing the future of work.

Connect with Barry: https://www.linkedin.com/in/barry-winkless-7357094/

Check out Barry's new book: https://www.amazon.com/Future-Work-World-Leaders-Destinations/dp/1394349378

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Follow and connect with Valerie: https://www.linkedin.com/in/valerieworkman/

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
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• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this episode of the HRchat Podcast, host Bill Banham is joined by Carol Atkinson, Professor of Human Resource Management at Manchester Metropolitan University, to rethink what “good work” actually looks like in practice. Beyond pay and benefits, Carol argues that dignity, voice, stability, and meaning must be built into roles from the ground up.

Drawing on research across adult social care, SMEs, and gender equity, Carol explains why transactional basics (fair pay, predictable hours) must be paired with the relational experience of work—and why free fruit and yoga apps won’t fix excessive workloads or chaotic schedules.

We explore how learning labs bring academics, policymakers, and practitioners together to co-design solutions that actually get used, including conflict-management tools developed during COVID. The conversation also tackles job security in an AI-shaped labour market, zero-hours instability, the structural drivers behind the medical gender pay gap, and what practical menopause support really looks like day to day.

If you care about HR strategy, job quality, employee voice, and the future of work, this episode offers a clear roadmap: design better jobs, raise the floor through smart policy, and listen to the people doing the work.

In this episode, we cover:

• What “good work” really means beyond perks
• Transactional vs relational elements of job quality
• Why job design is the foundation of well-being
• AI, insecurity, and the limits of job tenure
• Zero-hours contracts and the hidden costs of churn
• Employability through learning, skills, and confidence
• Learning labs and research-to-practice impact
• COVID-era conflict-management interventions
• Structural drivers of gender pay gaps in healthcare
• Practical and cultural menopause support at work

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Together, they unpack Perry’s updated HR operating model — one built on product thinking, systems design, and behavioural science. You’ll hear how HR teams can treat services as evolving products, hire for learning speed, and design employee experiences that adapt without burning people out.

The conversation spans real-world adoption stories from charities, construction, and hospitality, showing how different sectors interpret the same principles to fit their realities. Perry also introduces the idea of the polymorphic organisation — many forms working in sync — balancing governance where it’s needed with fluid networks where innovation thrives.

Looking ahead to 2026, we tackle the AI question head-on. Instead of chasing shaky ROI promises, Perry proposes a sharper metric: return on usefulness. Measure time returned to people, clarity of decisions, speed of work, and the quality of human conversations that actually move the needle.

We close with a leadership challenge: become incubators. Create the conditions for safe experiments, rapid learning, and scalable success.

If you care about resilient teams, smarter HR design, and making technology serve people — not the other way around — this episode is for you.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this episode of the HRchat Podcast, host Pauline James is joined by Dr. Ben Zweig, economist, data scientist, and CEO of Revelio Labs, to unpack what AI, remote work, and risk-off hiring really mean for later-career professionals.

The data-driven headline may surprise you: while AI exposure is dampening demand for junior roles, experienced roles remain largely untouched. Ben explains why this shift reflects a deeper transition—from task execution to orchestration—where coordination, prioritization, and cross-functional judgment become the most valuable skills in the economy.

Together, Pauline and Ben explore the difference between procedural organizations that automate easily and adaptable environments where roles evolve continuously. They discuss practical strategies like job crafting, choosing leaders who encourage experimentation, and navigating the loyalty tax without drifting into stagnation. The conversation also covers remote work’s “suburban advantage,” lower job mobility in risk-off markets, and why experience is increasingly rewarded when employers prioritize near-term delivery.

Ben also previews his new book, Job Architecture: Building a Language for Workforce Intelligence, showing how better job taxonomies and LLMs can bring clarity, speed, and fairness to people decisions.

If you’re thinking about your next career chapter—or advising others through change—this episode offers a clear, data-backed roadmap.

Key topics include:

• Why AI is cooling entry-level hiring but sparing experienced roles
• Adaptable vs. procedural organizations
• Orchestration as a core human advantage
• Job crafting as a hedge against stagnation
• The loyalty tax and mid-career earnings trade-offs
• Remote work trends and later-career opportunity
• Using job architecture and LLMs to structure skills and roles

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The result of that gap? Disengagement, burnout, and quiet opting out.

Danny argues that the fix doesn’t start with perks or platforms, but with clarity. Leaders must define what “good work” looks like today, decide how AI-driven productivity gains will be shared, and equip managers to lead with empathy and accountability.

We also explore how hiring has changed. Even in slower markets, candidates are more selective, prioritising culture, adaptability, and long-term fit over pedigree. Danny explains why skills and potential now matter more than traditional credentials — and how to assess for capability without undermining fairness.

Looking ahead to AI in 2026, we challenge the idea that it’s simply a tech rollout. AI is a leadership decision. That means setting clear privacy guardrails, training middle managers to coach realistic use, and answering the question employees are already asking: who keeps the time AI saves?

We also get practical about well-being. Perks don’t fix broken work design. Real well-being shows up in workload, role clarity, trust, and manager quality. Danny shares the leadership behaviour that shifts culture fastest — empathy with accountability — and why moments of pressure reveal what organisational values are really worth.

We close with one actionable move to future-proof your talent strategy: write and share your people principles before buying the next shiny tool, then align hiring, development, and performance to those commitments.

In this episode, we cover:

• The gap between new employee expectations and old systems
• Why hiring now favours skills, adaptability, and long-term fit
• AI as a people decision — with clear value sharing
• Manager readiness and practical AI enablement
• Well-being as an operating model, not a perk
• Empathy with accountability as the leadership edge
• One action to future-proof talent strategy this year

Subscribe to the show, follow us on social media, and visit HR Gazette for more insights on the world of work.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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• Help desk roots and a service-first mindset
• Why modernisation is about coordination, not more tools
• The agility layer across HRIS, ITSM, ERP, and identity
• Designing employee experience before system architecture
• Compliance lessons from DoD and federal environments
• Reducing maintenance to fund innovation
• Servant leadership, introversion, and near-zero turnover
• Building “Land Cruiser” software that just works

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this episode of the HRchat Podcast, host Pauline James sits down with Dr Woganee Filate, respirologist, sleep medicine physician, and co-founder of Loom Women’s Health, to unpack how menopause directly affects performance, retention, and workplace culture.

As many as 1 in 10 women leave the workforce due to unmanaged menopausal symptoms, including brain fog, hot flashes, heavy bleeding, mood changes, and chronic sleep disruption—often at the peak of their careers. Dr Filate explains why menopause is a workplace issue, not a private health matter, and why silence costs employers far more than support ever will.

This conversation bridges medicine and management, covering:

• The real workplace impact and economic cost of untreated menopause
• The most disruptive menopausal symptoms at work—and why they matter
• Evidence-based treatments, including hormone and non-hormonal options
• Sleep, mental health, and lifestyle strategies that restore focus and performance
• Low-cost workplace accommodations employers can implement quickly
• How education, formal menopause policies, and internal champions reduce stigma
• Safer disclosure paths and better support for midlife women at work
• Why menopause care is a long-term performance and retention strategy

Dr Filate also shares her own mid-career pivot into entrepreneurship, challenging outdated ideas about career peaks and reminding leaders that purpose, flexibility, and support are powerful retention tools.

If you lead people, manage benefits, or care about inclusion, wellbeing, and keeping experienced talent thriving through every stage of life, this episode provides practical insights and clear first steps.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this episode of the HRchat Podcast, Bill Banham welcomes Stuart Potter, Senior Lecturer at Anglia Ruskin University and contributor to digital skills initiatives supporting SMEs, to explore the real-world use of AI, automation, and employer branding in modern hiring.

Ahead of the Peterborough AI Summit at ARU, Stuart shares where AI can genuinely add value in HR and recruiting - such as screening support, scheduling, assessments, and candidate communication - and where human judgement must remain in charge. Stuart also shares simple, practical guardrails for ethical AI: disclose AI use, keep people as final decision-makers, and audit outcomes for bias.

We also discuss how automation is reshaping early career pathways, what graduates need to prove now that entry-level “busywork” is disappearing, and how employers can attract emerging talent by showcasing mentorship, growth, and meaningful work.

If you want a smarter, fairer hiring strategy that strengthens trust and improves conversion, this episode delivers a step-by-step blueprint—including a 90-day employer branding action plan you can start immediately.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In the first HRchat episode of 2026, host Pauline James is joined by career development pioneer Gillian Johnston to challenge outdated ideas about career progression, age, and value at work.

Drawing on nearly five decades shaping career standards and programmes in Canada and internationally, Gillian reframes work beyond the traditional career ladder. Together, Pauline and Gillian explore how agency, curiosity, and calculated risk can help professionals navigate uncertainty, reinvention, and leadership in multigenerational workplaces.

The conversation tackles ageism head-on, including Gillian’s personal experience of bias and how returning to the classroom rebuilt her confidence and sense of efficacy. For leaders, this episode offers practical guidance on designing better career conversations — asking open questions, avoiding assumptions about older workers, and co-creating growth paths aligned to both individual strengths and business needs.

You’ll also hear actionable ideas on:

• Moving from linear careers to flexible pathways
• Valuing later-career talent beyond mentoring roles
• Building belonging, visibility, and stretch opportunities
• Rewirement vs. retirement and identity beyond job titles
• Practical steps for stalled careers, experimentation, and signaling interest

If you’re feeling stuck, undervalued, or unsure what comes next — or if you lead teams across generations — this episode offers a hopeful, practical roadmap for renewed purpose and performance at work.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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• Why retirement at 65 no longer makes sense in a world of 82+ year life expectancy
• Midlife as a distinct and valuable career stage—not a decline
• The role of manager bias in perceived productivity drops
• Why career development conversations often stop too early
• The “talent escalator” and how it jams at the top
• Intergenerational teams, mentorship, and cultural ambassadorship
• Why engaging older workers can reduce youth unemployment
• A scientific, hypothesis-driven approach to talent strategy
• Rethinking career pivots, entrepreneurship, and longer working lives

🎧 Listen & Subscribe

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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We start by tackling one of HR’s toughest barriers: resistance. Why do leaders shy away from quantifying problems, modeling outcomes, and tying people initiatives directly to business strategy? Jennifer shares a practical, trust-building approach to business cases—define the pain or opportunity, run the numbers, make predictions, and commit to measurement.

From there, we look at HR’s historical roots in welfare and regulation to understand why some processes still lag today—and how to disrupt what no longer serves the organization. Think fewer blanket policies, more targeted solutions, and an uncompromising focus on value.

The conversation widens to DisruptHR’s global impact—170+ licensed cities and more than 10,000 lightning talks—and why its simple format continues to surface powerful ideas across cultures. We also dig into AI’s accelerating influence on work, the shift from a scarcity of people to a scarcity of skills, and why upskilling and reskilling must be tied directly to evolving roles.

Jennifer also reframes personal branding for HR leaders as career management: share what you’re learning, cite credible sources, invite debate, and build trust through consistent, useful contributions.

We close with some straight talk on manager training: attendance is not impact. Start with outcomes, measure behavior change, and require application in the flow of work.

If you’re ready to move HR from compliance to catalyst—and help your organization thrive amid uncertainty—this episode offers clear, practical steps you can use today.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Phil argues that automation can be transformative—but calling software a “workforce” conceals the real challenges organisations face: governance, transparency, accountability, and change management. Together, we explore where AI agents will take hold first—help desks, admin-heavy workflows, repetitive processes—and why this shift places HR in a more strategic, cross-functional role.

Listeners will get practical guidance on:

• How to encode policy, ethics, and organisational values into systems so AI operates safely
• Specific risks in AI-driven recruiting and performance processes, from hidden bias to opaque decision paths
• The documentation, access rules, and audit trails needed to build trust
• How skills-based talent frameworks are reshaping hiring, development, and mobility
• Why adaptability, empathy, creativity, and problem solving are emerging as the defining skills of modern work

We also dig into early-career disruption, the evolution of knowledge work, and the rise of modular teams blending AI, contractors, and full-time staff—without dumping everyone into the gig economy.

If you’re leading HR or building teams, this episode offers a grounded roadmap for responsible AI adoption and resilient workforce design.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Rupert walks through the core steps: define your unique value factors, map the capabilities that power them, and capture the activity system on one page. Then make it real with a plan-on-a-page showing today’s metrics, five-year targets, and the critical initiatives across customer, revenue, operations, finance, and people.

We also cover how to test for defensible advantage—network effects, brand strength, cornered resources, process power—so your organisation is building something competitors can’t easily copy.

For leaders wrestling with reporting, Rupert explains why most board packs fail and introduces a clear “view from the bridge” approach: start with highlights, lowlights, key issues, and explicit recommendations, then support the narrative with data. He also lifts the lid on private equity portfolio reporting and how tracking against the investment thesis can sharpen focus in any organisation.

If you want to turn ambition into a genuine advantage, this episode is for you! 

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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• The shift from work-life balance to work-life integration—and how policy design must evolve
• How Ben encourages real-time off and embeds wellbeing into daily workflows
• Why boldness and resilience define great hires and high-performing teams
• The mechanics of fixing a fragmented benefits ecosystem with AI, automation, and open architecture
• How to measure ROI in practical ways—through adoption, engagement, experience scores, and retention impact

We also preview Disrupt London 25.0, hosted at Ben on November 12, 2025, and discuss why bringing innovators together accelerates progress in employee experience and HR tech.

If you’re rethinking your benefits strategy or building the next generation of workplace experience, this conversation is your playbook.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Pavel has spent more than 20 years in financial and HR technology, building platforms that help freelancers access fair pay, benefits, and social protections on par with employees. He brings a pragmatic, data-informed view of how these policy changes could reshape the cost calculus for U.S. employers, HR leaders, and cross-border teams in 2025 and beyond.

Together, Bill and Pavel explore how tightening U.S. visa policies could unintentionally accelerate the shift toward remote-first and distributed workforces. When companies face rising administrative costs or talent shortages at home, they often turn to Employer of Record (EOR) and Contractor of Record (COR) models to stay compliant while continuing to access top talent worldwide. Pavel walks through the hidden math behind total landed cost—how everything from currency fluctuations to social contributions can alter hiring decisions—and why the real bottleneck isn’t policy, but supply: there simply aren’t enough local workers to replace the global freelance engine that powers innovation.

The conversation then turns to platform evolution. Legacy marketplaces once promised cheaper rates through mass competition, but that model no longer serves enterprise needs. Today, trust, verified track records, and long-term fit matter far more. Pavel explains how Mellow is redefining the space by using AI and behavioral data to connect companies with freelancers they’re statistically more likely to succeed with—based on shared networks, past project outcomes, and verified credentials. This AI-first approach also simplifies complex backend tasks such as KYC, tax, and payments across 100+ countries, giving HR teams one compliance-ready platform to manage their distributed workforce.

Bill and Pavel also compare U.S. protectionist trends with Europe’s fragmented response. Some countries, especially those with aging populations and shrinking workforces, may loosen immigration for high-skill talent, while others tighten entry. The result? A global balancing act where companies must blend onshore, nearshore, and offshore strategies to stay competitive.

Finally, they discuss what’s next for large freelance marketplaces like Upwork following its recent acquisition of Bubty—and what it signals for the broader ecosystem. As automation, AI, and compliance expectations rise, the winners will be those who evolve from generic scale to curated value, prioritizing verified talent pools and transparent relationships over race-to-the-bottom pricing.

If you’re a CHRO, HR leader, or business owner navigating the future of flexible work—balancing compliance, cost, and access to skill—this episode offers both strategic insight and tactical takeaways. You’ll come away with a clearer understanding of:

• How shifting immigration and tax policies impact your talent strategy
• Practical ways to reduce friction in cross-border hiring
• The role of AI in improving freelancer matching and global payroll
• What HR tech innovation looks like in a regulated world

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham welcomes back Lindsay Clayborne, Chief of Staff at Cardata, the fully managed vehicle reimbursement partner helping companies modernize outdated car allowance programs with smarter, fairer, and IRS-compliant solutions.

Last time, Bill and Lindsay explored the basics of why a strong vehicle reimbursement program matters to both employees and employers. This time, they go a step further — looking at how HR and People leaders can use AI and automation to free up time, improve compliance, and empower teams to focus on the work that really matters.

Lindsay reflects on her own evolution into a Chief of Staff role, sharing how her lens has widened from people operations to company-wide clarity, planning, and performance. That experience shapes a broader conversation around how HR can leverage AI to streamline processes, make data actionable, and strengthen its voice in strategic business decisions.

Together, they explore:

• How AI reduces HR admin overload, freeing up time for judgment, coaching, and culture-building
• The evolution of vehicle reimbursement programs — from mileage tracking to integrated, automated systems that reveal valuable patterns
• Why data centralization and cross-system integration are key to eliminating friction and improving workforce insights
• How to design AI guardrails to ensure safe, ethical, and compliant adoption across teams
• The growing importance of curiosity, adaptability, and critical thinking in the age of AI

The conversation also tackles a challenge many HR teams face: fear of AI. Lindsay and Bill discuss practical ways to build trust and confidence — defining sensitive data by function, educating teams on safe use, and setting clear policies that encourage experimentation without risk.

Tune in for real-world insights on how HR can harness AI to boost fairness, retention, and impact — and become a smarter, more strategic business partner.

Learn more about Cardata: cardata.co

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this lively discussion, Jessica unpacks what’s really happening inside organizations as AI, culture, and change management collide. She explains why this is the “moment for change management,” how leaders can create experiences that shift employee perceptions, and why the illusion of control is the biggest barrier to transformation. Jessica also shares fascinating examples, from manufacturing firms using AI for data insight to companies experimenting with “culture-measuring” chatbots.

Key Themes

• How leaders can move beyond “the action trap” to shift employee perceptions through meaningful experiences 
• Real-world AI use cases that reveal both opportunity and risk, from sales analytics to culture analytics
• The fine line between empowerment and surveillance in workplace technology
• Why “surrender” is the surprising secret to stronger leadership and sustainable change

Why HR Professionals Should Listen

For HR leaders navigating the dual revolutions of AI and culture, Jessica Kriegel offers a rare combination of candor, intelligence, and humor. She speaks the language of both strategy and humanity, reminding us that change doesn’t start with systems or data, but with what people believe. 

Her upcoming book, her co-authored with Joe Terry, Surrender to Lead, which will be released in January 2026, expands on her insights. Jessica invites leaders to let go of the illusion of control and focus on what really drives results: their presence, mindset, and the ability to create meaningful experiences for employees which inspire alignment and action. 

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, host Bill Banham sits down with Sam Squire, CEO of Inspire 2 Ignite CIC, to unpack what’s driving this crisis—and how a new generation of community leaders, educators, and employers are turning disconnection into opportunity.

Sam shares his journey from aspiring pro footballer to NEET to social impact CEO, and how that lived experience informs a practical blueprint built on psychological safety, real-world exposure, and data-driven youth engagement.

Tune in and discover: 

From disengagement to ignition

• How Inspire 2 Ignite’s programmes transform potential into purpose through experiential learning, short-form work trials, and coaching.
• Why qualification filters and rigid job criteria shut out emerging talent—and how HR teams can rethink hiring to unlock hidden value.

Action for HR leaders and educators

• Removing barriers to early-career access.
• Building local ecosystems where education, employers, and youth services collaborate in real time.
• Measuring impact through lived outcomes, not just qualifications.

Bill and Sam also preview the November 6th Disrupt Milton Keynes, produced in partnership with Inspire 2 Ignite CIC and supported by Securitas UK, bringing HR, business, and education leaders together to co-create solutions to the NEET challenge.

Agenda highlights:

• Keynote by Julius Probst, European Labor Economist at Appcast
• Disrupt talks featuring Richard Page-Brown (NFU Mutual), Isi Ojobo (North Central London ICB), Kesiena Ogefere (Copieux Group), Rebecca Poxon (Pluxee UK), and more
• Interactive learning lab led by Sam Squire, exploring data, design, and social innovation in youth employment

Connect with Sam Squire: linkedin.com/in/sam-squire-43308619b

Learn more about Inspire 2 Ignite: inspire2ignite.co.uk

Sign up for Disrupt MK 2.0: eventbrite.ca/e/disrupt-mk-20-tickets-1292640716179

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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From status quo bias and risk aversion to the quiet power of team norms, Georgie explains the psychology that shapes every initiative and shows how to turn insight into action.

Tune in to hear a clear breakdown of the Inspire, Train, Sustain framework and why sequence matters. Inspire builds urgency with a story that balances opportunity with the cost of staying the same. Train turns ideas into decisions through scenario-based practice and feedback that builds real capability. Sustain locks in new habits with aligned processes, incentives, communities of practice, and ongoing communication that respects the forgetting curve. We walk through a global engineering case study where leadership behavior shifted from vision on slides to norms in daily work—town halls and toolbox talks, a custom self-assessment, scenario learning, leadership labs, mentoring, and performance systems all pulling in the same direction.

Managers are the hinge that determines whether culture moves or snaps back. Georgie, a speaker at the November 12th Disrupt London summit, shares how to equip them as a distinct audience: early access, practical tools for local contexts, and clear expectations for the first 90 days. 

Bill and Georgie also explore how to align company values with local realities, making the “why” personal to each team. If you’re leading HR, transformation, or people development, you’ll leave with concrete steps to diagnose resistance, tailor messages, and build environments where the right behavior is the easy behavior.

If this episode sparks ideas for your own rollout, follow along and share your biggest challenge. Subscribe for more conversations on change, leadership, and the future of work, and leave a quick review to help others find the show.

Connect with Georgie: linkedin.com/in/georgina-cooke-ld

Learn about Lima Delta: limadelta.com

Check out Lima Delta's Pathfinder workshop: limadelta.com/pathfinder

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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With 1,600+ employees spread across the globe and 1,000 new hires added in a single year, HighLevel’s meteoric rise demands a People strategy that can scale without losing its soul. As the company’s cultural architect, Q is at the helm of building a durable, people-first operating system that keeps teams aligned, inspired, and moving fast—no matter the time zone.

A trusted advisor to founders, boards, and accelerator programs like Techstars, Q blends startup grit with global operational experience and deep HR expertise. His leadership journey spans hypergrowth environments at Airbnb, Paper, and now HighLevel—giving him a front-row seat to how People leadership is evolving in the age of AI and distributed teams.

Inside this episode:

• Scaling Culture Like an Operating System: How HighLevel structures communication, decision-making, and goal-setting to keep 1,600+ employees rowing in the same direction.
• Remote Leadership Rituals: From all-hands forums to the monthly Founder’s Corner, Q shares the leadership touchpoints that anchor strategy across borders.
• Evolving the CPO Role: Why today’s Chief People Officer must blend innovation, business acumen, and cultural fluency to thrive in distributed, AI-enabled workplaces.
• Hiring for Mission Alignment: How values-based interviews and compelling onboarding narratives—like HighLevel’s “skateboard-to-Ferrari” story—help transmit founder intent to every new joiner.
• The Human Side of Hypergrowth: How creativity, music, and transcendental meditation help Q lead with empathy and resilience, and how parenthood shaped his leadership lens.

Whether you’re scaling a remote startup or professionalizing a late-stage rocket ship, this conversation is packed with tactical frameworks, cultural insights, and hard-won wisdom to help People leaders build lasting alignment at speed.

Connect with Q Hamirani on LinkedIn.

If you find this episode valuable, subscribe, share it with a colleague, and leave a quick review.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Craig is a recruitment leader passionate about building high-performing teams and helping HR leaders navigate complex people and talent challenges. At Morson, he partners with Chief People Officers, HR Directors, and Talent Leaders to design and deliver strategic solutions—spanning RPO, outsourced HR, screening and vetting, and Morson Training.

The conversation covers:

• Craig’s career journey and what drives his passion for developing high-performing HR and talent functions
• The biggest challenges HR Directors and Chief People Officers are facing right now
• How Morson supports organisations through services like RPO, outsourced HR, and workforce training
• The significance of Morson Group’s appointment to the Procurement Services HR Support Services Framework (Y25006), which makes it easier for public sector organisations to access expert HR solutions
• Why Morson is hosting the next edition of Disrupt Manchester on September 24th and what excites Craig about the event series
• The future of HR and recruitment, including opportunities for innovation around AI, automation, and addressing skills shortages

You’ll also hear about Morson’s role in supporting local business community events and Craig’s practical advice for HR leaders tasked with doing more with less in today’s climate.

Listen in to get insights on evolving HR and talent solutions—and discover how Morson Talent is helping organisations improve people and performance.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Bill Banham's guest is Katie Achille, Managing Partner at The Devon Group, and an award-winning communications pro. Katie is deeply embedded in the planning and communications behind the HR Tech Conference in Las Vegas, happening September 16–18.

HR Tech Conference, one of the world’s biggest HR technology events, will offer a power-packed Tuesday through Thursday format that ends with Josh Bersin's closing keynote. 

This year introduces the HR Strategy Summit, specifically for leaders of large organizations and the prestigious HR Icons Awards Gala, celebrating excellence across six categories.

As always, networking opportunities abound as the conference brings together the HR technology ecosystem – practitioners, vendors, investors, analysts, and media – creating what Katie Achille describes as a "town hall" atmosphere where meaningful business connections happen naturally. The speaker lineup features numerous big names plus the awesome William Tincup will be moderating a panel of TikTok influencers on converting social engagement to job applications.

The Women in HR Tech Summit returns for its eighth year, consistently reaching capacity with sessions that deliver actionable insights rather than just high-level trends. Another highlight is Lydia Wu's session on leveraging AI as a career advancement tool, elevating the conversation beyond basic applications to strategic leadership development. Innovation takes center stage at the Startup Pavilion with approximately 50-60 emerging companies and the reimagined Pitch Fest competition. 

Literary legend James Patterson adds star power, previewing his first-ever business book before its official publication. For an immersive experience, attendees can observe live podcast recordings at the HR Executive/WRKdefined studio on the expo floor through a unique "fishbowl" setup with headphones. 

Ready to join the HR technology community in Las Vegas? Register at hrtechnologyconference.com with code DEVON25 for $250 off any registration type.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Looking toward her upcoming presentation "HR as a Shockwave: From Compliance to Competitive Edge" at DisruptHR Birmingham, Sara previews how trust, talent frameworks, and culture serve as driving forces for organizational transformation. She also offers practical insights on balancing legacy practices with innovation, adapting strategies across different business environments, and leveraging AI for talent attraction, workforce planning, and personalized development.

Sarah also shares her journey of recognizing that truly effective HR requires building "strong, capable, competent and coherent teams" that directly impact business outcomes. Rather than viewing HR as a support function, she positions it as a strategic driver of enterprise value. Her refreshing perspective cuts through typical HR rhetoric to focus on measurable results: "My entry into HR was always about making a difference, having an HR function that created value and initiatives that really spoke to the bottom line."

While acknowledging HR's progress in gaining organizational influence, Sarah candidly assesses our current reality: "I think we have a seat at the top table. I'm not quite sure that our voice is as clearly heard as it should be." She outlines how HR professionals must develop skills to demonstrate how people management directly connects to growth, revenue, and DEI. This represents the evolving frontier for HR leadership – moving beyond presence to genuine influence.

Ready to transform your HR function from a support role to a competitive advantage? Listen now to discover how engineering principles can revolutionize your people strategy and drive measurable business impact.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Unlike corporate hiring, where companies may only need to fill a handful of roles, frontline hiring often means recruiting hundreds or even thousands of workers at once. As Sean explains, that scale alone completely changes the rules of the game. Standard applicant tracking systems weren’t built to handle that kind of volume, which is why businesses need new tools and processes if they want to stay ahead.

Communication is another big differentiator. White-collar candidates may check their emails or LinkedIn messages, but frontline candidates live on their phones. They apply late at night, respond to text messages instead of emails, and often juggle multiple applications at once. As Sean points out, the convenience of mobile hiring is a double-edged sword—while it makes applying easier, it also means candidates are only “one click away” from a competitor’s job.

To help employers succeed, Sean highlights innovative approaches across the entire hourly worker lifecycle. From AI-powered, on-demand interviews that accommodate non-traditional schedules to paperless onboarding that replaces mountains of first-day paperwork with meaningful orientation, these solutions are reshaping how companies attract and retain talent. He also introduces Fountain’s new Shift product, designed to tackle one of the biggest reasons frontline employees quit: mismatched schedules. Because for many hourly workers, flexibility and compatibility with their lives matter just as much as pay or job satisfaction.

For HR leaders who feel overwhelmed by the idea of revamping their entire hiring system, Sean offers practical, actionable advice: don’t try to fix everything at once. Start by identifying the single biggest pain point in your frontline hiring process—whether it’s candidate drop-off, interview scheduling, or day-one experience—and focus your energy there. Solving one critical problem at a time not only drives real results but also builds momentum for broader change.

If your organization relies on frontline workers, this conversation is a must-listen. Sean’s insights will help you rethink your approach, embrace purpose-built solutions, and build a stronger, more engaged workforce from day one.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
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In this conversation, Mark shares his unconventional career journey from aspiring Indiana Jones to Head of Analytics and Reporting at Deloitte, revealing how his fundamental desire to understand why things work the way they do connects these seemingly disparate fields.

With over 25 years of experience across multiple disciplines, Mark offers rare insights into how analytics can transform HR from a traditional service function into a strategic powerhouse. He candidly discusses the cultural divide that often exists between HR professionals and analytics specialists, describing how most "HR colleagues look at their analytics colleagues as if they're from another species." His practical suggestions for bridging this gap go beyond technical solutions to address the human factors that determine success or failure in data-driven HR initiatives.

Mark challenges both HR and analytics professionals to reconsider their relationships and expectations. For analytics specialists, he emphasizes the importance of demystifying their work and showing "the art of the possible" in accessible ways. For HR leaders, he highlights the extraordinary value hidden within their data ecosystems, suggesting that despite common complaints about HR data quality, the breadth and depth of people information represents a gold mine of analytical opportunity when properly approached.

Connect with Mark through LinkedIn or email him at mark@datadrivenhr.co.uk to learn more about his research on closing the expectation gap between analytics leaders and senior executives. And don't miss his upcoming presentation at Disrupt Manchester on September 24th, where he'll share lessons from both inside and outside the HR domain.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events