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    <itunes:title>From Training to Performance: Rethinking L&amp;D Strategy</itunes:title>
    <title>From Training to Performance: Rethinking L&amp;D Strategy</title>
    <itunes:summary><![CDATA[What if learning wasn’t the goal, but performance was? In this episode, Nolan Hout speaks with Eileen Macdonald-Cooke, former Chief Learning Officer at Amtrak, about how L&amp;D teams can become true business enablers by focusing on measurable performance outcomes. The conversation explores the difference between a learning culture and a performance culture, why skills alone don't guarantee results, and how L&amp;D can connect its work to business KPIs. Eileen also shares practical approaches...]]></itunes:summary>
    <description><![CDATA[<p>What if learning wasn’t the goal, but performance was? In this episode, Nolan Hout speaks with Eileen Macdonald-Cooke, former Chief Learning Officer at Amtrak, about how L&amp;D teams can become true business enablers by focusing on measurable performance outcomes. The conversation explores the difference between a learning culture and a performance culture, why skills alone don&apos;t guarantee results, and how L&amp;D can connect its work to business KPIs. Eileen also shares practical approaches to using targeted learning interventions, reinforcement, performance data, and technology to support employees in the flow of work. The discussion also explores how AI can help L&amp;D teams deliver faster, more precise, and performance-focused learning experiences.</p><p><b>Also Visit-</b>  <a href='https://podcasts.apple.com/us/podcast/if-l-d-isnt-driving-business-performance-what-is-it-doing/id1896307862?i=1000766284864'>https://podcasts.apple.com/us/podcast/if-l-d-isnt-driving-business-performance-what-is-it-doing/id1896307862?i=1000766284864</a></p>]]></description>
    <content:encoded><![CDATA[<p>What if learning wasn’t the goal, but performance was? In this episode, Nolan Hout speaks with Eileen Macdonald-Cooke, former Chief Learning Officer at Amtrak, about how L&amp;D teams can become true business enablers by focusing on measurable performance outcomes. The conversation explores the difference between a learning culture and a performance culture, why skills alone don&apos;t guarantee results, and how L&amp;D can connect its work to business KPIs. Eileen also shares practical approaches to using targeted learning interventions, reinforcement, performance data, and technology to support employees in the flow of work. The discussion also explores how AI can help L&amp;D teams deliver faster, more precise, and performance-focused learning experiences.</p><p><b>Also Visit-</b>  <a href='https://podcasts.apple.com/us/podcast/if-l-d-isnt-driving-business-performance-what-is-it-doing/id1896307862?i=1000766284864'>https://podcasts.apple.com/us/podcast/if-l-d-isnt-driving-business-performance-what-is-it-doing/id1896307862?i=1000766284864</a></p>]]></content:encoded>
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    <pubDate>Tue, 11 Aug 2026 06:00:00 -0400</pubDate>
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    <itunes:title>The Leadership Skill No One Teaches: Using Playfulness to Build Trust</itunes:title>
    <title>The Leadership Skill No One Teaches: Using Playfulness to Build Trust</title>
    <itunes:summary><![CDATA[What if playfulness could make you a better leader? In this episode, Nolan Hout speaks with Kelsey Kates, founder of Playfully Works and former Google learning leader, about how playfulness can strengthen leadership, learning, and workplace relationships. The conversation explores why playfulness is more than forced fun or workplace games—it is a mindset that encourages experimentation, curiosity, authenticity, and human connection. Learn how playful leadership can help build trust and psycho...]]></itunes:summary>
    <description><![CDATA[<p>What if playfulness could make you a better leader? In this episode, Nolan Hout speaks with Kelsey Kates, founder of Playfully Works and former Google learning leader, about how playfulness can strengthen leadership, learning, and workplace relationships. The conversation explores why playfulness is more than forced fun or workplace games—it is a mindset that encourages experimentation, curiosity, authenticity, and human connection. Learn how playful leadership can help build trust and psychological safety, create more engaging meetings, improve feedback conversations, and make learning more memorable. Kelsey also shares practical ways leaders can introduce playfulness through storytelling, humor, music, meeting openers, and small workplace rituals. The episode also examines the neuroscience behind play and why human connection is becoming increasingly important as AI takes over more predictable workplace tasks.</p>]]></description>
    <content:encoded><![CDATA[<p>What if playfulness could make you a better leader? In this episode, Nolan Hout speaks with Kelsey Kates, founder of Playfully Works and former Google learning leader, about how playfulness can strengthen leadership, learning, and workplace relationships. The conversation explores why playfulness is more than forced fun or workplace games—it is a mindset that encourages experimentation, curiosity, authenticity, and human connection. Learn how playful leadership can help build trust and psychological safety, create more engaging meetings, improve feedback conversations, and make learning more memorable. Kelsey also shares practical ways leaders can introduce playfulness through storytelling, humor, music, meeting openers, and small workplace rituals. The episode also examines the neuroscience behind play and why human connection is becoming increasingly important as AI takes over more predictable workplace tasks.</p>]]></content:encoded>
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    <pubDate>Mon, 10 Aug 2026 07:00:00 -0400</pubDate>
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    <itunes:keywords>Leadership, Leadership Development, Playful Leadership, Playfulness at Work, Trust in Leadership, Psychological Safety, Workplace Culture, Employee Engagement, People Management, Learning and Development, L&amp;D, Talent Development, Leadership Skills, Team B</itunes:keywords>
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