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    <itunes:title>Never Split the Difference — Chris Voss (Book Summary in 3 Minutes)</itunes:title>
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    <itunes:summary><![CDATA[Chris Voss spent 24 years as the FBI's lead international hostage negotiator. His lesson: everything business schools teach about negotiation is wrong. People aren't rational — they're emotional. This episode covers tactical empathy, mirroring, calibrated questions, and why getting to 'no' is more powerful than getting to 'yes.' ]]></itunes:summary>
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