Notes From the Window Seat

Why Does Everything We Do Have to Be Productive?

Mon, 31 Aug 2026 06:00:00 -0400

We Aren’t Getting Anywhere.......

Why does everything we do have to be productive?

We track our steps. Set reading goals. Fill our travel itineraries. Turn hobbies into side hustles. Even relaxation can become something we're supposed to optimize.

But what if enjoyment is enough?

In this episode of Notes from the Window Seat, I start with a simple walk with my dog Lucy—one that sometimes doesn't even make it out of the front yard—and I explore our tendency to measure experiences by what they accomplish.

From giving yourself permission to spend an afternoon lost in a novel to stumbling into an unplanned local festival in the Azores, this episode is about leaving room for things that don't have an outcome, a purpose, or a place on the agenda.

Because a life filled with productive days isn't necessarily the same thing as a life filled with good days.

In this episode:

Why Lucy and Marty have very different definitions of a successful walk
When hobbies become another form of work
Giving yourself permission to enjoy something without guilt
Why a good travel itinerary needs some empty space
The difference between wasting your life and wasting a little time
A different question to ask at the end of the day

Not everything worthwhile has to get you somewhere.

Sometimes doing something simply because you enjoy it...is enough.

Learn more about the window seat here: Notes From The Window Seat

What Are You Looking For?

Mon, 24 Aug 2026 06:00:00 -0400

What are you looking for as you move through your day?

On a beach I've walked for years, I rarely pick up shells anymore. But I'm always looking for sea glass—those tiny pieces of white, green, and occasionally blue glass that have been softened by years in the surf.

Finding one feels a little like discovering treasure. But I've realized the real gift may not be finding the sea glass at all.

It's the looking.

In this episode of Notes from the Window Seat, I'm taking you along on one of my walks before sunrise to explore anticipation, attention, familiarity, and the small things that can still delight us.

Because sometimes the treasure isn't what you find.

It's having something worth looking for.

Learn more about the window seat here: Notes From The Window Seat

The Places That Made Me Feel Small.

Mon, 17 Aug 2026 06:00:00 -0400

Why awe, wonder, and a little perspective can make life feel bigger.

When was the last time you stood somewhere that made you realize just how small you are?

Not insignificant. Not unimportant. Just small.

In this episode of Notes from the Window Seat,

I travel from the ancient ruins of Machu Picchu to the vast landscape of the Azores and the quiet of a freshly covered ski slope to explore three very different kinds of awe.

Machu Picchu made me feel small in time.

The Azores made me feel small in space.

And a quiet mountain covered in fresh snow made me feel small in the silence.

Along the way, I explore why those moments matter—and why feeling small can sometimes make life feel much bigger.

Because awe doesn't necessarily make our problems disappear.

Awe widens the frame.

And sometimes, that's exactly the perspective we need.

Sometimes the world needs to make us feel small so we can remember how big life really is.

A Question for You

When was the last time you stood somewhere that made you realize just how small you are?

Want to learn more about what we do: Notes From The Window Seat

Learn more about the window seat here: Notes From The Window Seat

What Have You Stopped Noticing?

Mon, 10 Aug 2026 06:00:00 -0400

What Have You Stopped Noticing?

The longer we're around something, the less we tend to see it. The neighborhood we drive through every day. The people we've known for years. Even the sunrise we've promised ourselves we'll stop to watch "someday."

In this episode of Notes from the Window Seat, I explore why familiarity makes remarkable things feel ordinary—and how curiosity helps us rediscover the wonder hiding in everyday life.

From early morning beach walks to traveling through unfamiliar countries, you'll discover why becoming a beginner again may be one of the healthiest things we can do.

In This Episode

Why our brains naturally stop noticing familiar things
The hidden danger of "The Expert Trap"
How travel makes us curious again
The "Tourist Effect" and how to experience your hometown differently
Why curiosity strengthens relationships
A simple challenge to help you see the ordinary in extraordinary ways

Window Seat Challenge

This week, visit a place you know well and pretend you've never been there before.

As you walk, ask yourself:

What am I overlooking?
If this were my first visit, what would surprise me?

You may not discover a new place. But you just might discover a new perspective.

"The world rarely becomes less interesting. We simply become less curious."

Learn more about what we do here: Notes From The Window Seat

Learn more about the window seat here: Notes From The Window Seat

The Best Seat on the Plane

Mon, 03 Aug 2026 06:00:00 -0400

Why is the window seat the best seat on the plane?

Most people would say it's because of the view.

But what if it's something much deeper?

In this episode of Notes from the Window Seat, I explore why I always chose the window seat—and how that simple choice has become a philosophy for travel, photography, business, and everyday life.

Along the way you'll discover three lessons the window seat teaches us:

Perspective – Sometimes we need distance before we can truly see.
Anticipation – The journey begins long before we arrive.
Attention – The best moments belong to those who slow down long enough to notice them.

Whether you're planning your next adventure, leading a business, or simply trying to be more present, this episode is an invitation to become an observer instead of simply a passenger.

In This Episode

Why I always choose the window seat
The beauty of watching a sunrise over a new country
Why anticipation is part of every meaningful journey
The surprising lesson hidden in the middle seat
How photography teaches patience

"The best seat on the plane isn't about the view. It's about becoming an observer instead of simply a passenger."

The best views rarely belong to the people in the biggest hurry.

Before you rush to the next thing, pause for just a moment. Look out your own window. You might discover that the moment you were racing toward has already begun.

Learn more about the window seat here: Notes From The Window Seat

Why the Window Seat?

Sun, 02 Aug 2026 08:00:00 -0400

Welcome to the first episode of Notes from the Window Seat.

In this special episode, Marty shares the story behind the podcast's new name and the journey that inspired it. What began as conversations about business and leadership has grown into something broader—a place to explore travel, leadership, curiosity, and the everyday moments that quietly change the way we see the world and ourselves.

From a spontaneous trip to England nearly forty years ago to adventures in Antarctica, Africa, and beyond, Marty reflects on how saying "yes" to one unexpected opportunity sparked a lifelong love of discovery.

Because Notes from the Window Seat isn't just about travel.

It's about perspective.

Grab a cup of coffee, pull up a chair by the window, and join us for the beginning of a new chapter.

In This Episode

Why the podcast has a new name
The trip that changed everything
How curiosity shaped a lifetime of travel
Why the best journeys teach us to see differently
What you can expect from future episodes

There's always a seat waiting for you by the window. New episodes every Monday.

Learn more about the window seat here: Notes From The Window Seat

What Are You Really Measuring?

Mon, 27 Jul 2026 06:00:00 -0400

Most business leaders have a dashboard.

Revenue.
Profit.
Labor costs.
Sales.
KPIs.

Those numbers matter—but what if they're only telling part of the story?

In this episode, I'll challenge a common leadership assumption: that measuring more numbers automatically leads to better results. Instead, you'll discover why many of the most important drivers of business success never appear on a financial report.

Learn the three areas every leader should be measuring if they want to build a stronger culture, develop better people, create loyal customers, and achieve sustainable business growth.

In this episode you'll learn:

Why financial metrics are lagging indicators
The difference between measuring outcomes and measuring behaviors
Four measurements every successful leader should be tracking
How your measurements shape your company culture
Questions to evaluate whether you're focusing on what truly matters

The Three Leadership Measurements

• People Growth

• Customer Experience

• Leadership Consistency

This Week's Leadership Challenge

Review your business dashboard and ask yourself:

"If someone looked only at what I'm measuring, what would they conclude matters most in my business?"

You may discover you've been measuring success...

instead of measuring what creates success.

Learn more about the window seat here: Notes From The Window Seat

The Stories You're Telling Yourself...

Mon, 20 Jul 2026 06:00:00 -0400

Every business owner has stories they tell themselves.

"No one wants to pay my prices." "I can't find good employees." "Marketing doesn't work." "I'm too small to compete."

But what if those aren't facts? What if they're simply stories that have been repeated so often, they've become accepted as truth?

In this episode we explore how our assumptions shape the decisions we make—and introduces the concept of confirmation bias, the psychological tendency to seek evidence that supports what we already believe while ignoring evidence that challenges it.

You'll learn how questioning your own assumptions can unlock better leadership, stronger decision-making, and new opportunities for growth.

Sometimes changing your business starts by changing your perspective.

In This Episode You'll Learn

Why many business problems begin with assumptions—not reality
How confirmation bias quietly influences leadership decisions
Four common stories that hold businesses back
Why curiosity is one of a leader's greatest competitive advantages
Practical questions to help challenge limiting beliefs
How changing your perspective can change your business

Reflection Questions:

What story have I accepted as fact without questioning it? What evidence supports that belief? What evidence might I be ignoring? If the opposite were true, what would I expect to see? What would change if I approached this challenge with curiosity instead of certainty?

The stories you believe become the decisions you make. Change the story, and you may change the future of your business.

CONNECT & LEARN MORE

LFT Consulting.com

Get my book: https://a.co/d/08uClt2L

Learn more about the window seat here: Notes From The Window Seat

"I think it's time to let them go".....

Mon, 13 Jul 2026 06:00:00 -0400

Every leader knows they need to have difficult conversations. The problem isn't knowing what to say. The problem is waiting so long to say it.

In this episode, we explore why good leaders often avoid honest performance conversations, how assumptions slowly replace curiosity, and why employees are sometimes written off before they've ever been given a real opportunity to succeed.

You'll learn why clarity is one of the greatest acts of leadership and how avoiding uncomfortable conversations can damage trust, morale, and performance for everyone involved.

In This Episode:

Why good leaders avoid difficult conversations
The hidden cost of hoping performance will improve on its own
How assumptions quietly replace facts
The danger of "Negative Sentiment Override"
Why mentioning a problem isn't the same as coaching
How to recognize when you've stopped coaching and started judging
Why clarity is one of the kindest things a leader can offer

Coach while you're still curious—not after you've become frustrated. Great leaders address problems early, before resentment has a chance to grow.

Reflection Question - Who on your team have you already fired in your mind... before you've coached them well enough to succeed?

CONNECT & LEARN MORE

LFT Consulting.com

Get my book: https://a.co/d/08uClt2L

Learn more about the window seat here: Notes From The Window Seat

The Vacation Test!

Mon, 06 Jul 2026 06:00:00 -0400

Most business owners and executives think taking time off is the challenge.

It's not.

The real question is whether you've built a business that allows you to step away without everything grinding to a halt.

In this episode, we explore why vacation is one of the greatest leadership tests you'll ever take.

If the thought of being unavailable for a week fills you with anxiety, this conversation isn't really about vacation—it's about trust, delegation, leadership, and the systems you've built.

You'll also discover why disconnecting from work isn't enough. To truly recharge, you have to slow down enough to experience the moments you've worked so hard to create.

In this episode we talk about:

Why vacation reveals hidden weaknesses in your business
The leadership habits that make disconnecting so difficult
How your example shapes your company's culture around time off
Why leaders often feel guilty resting
A simple framework for being fully present on your next vacation
The one question every leader should ask after returning to work from time off

Did you build your business to create a better life…or have you built a business that keeps you from living it?

If that question makes you a little uncomfortable, then it's one episode you really need to listen too.

Learn more about the window seat here: Notes From The Window Seat

When You're the One Everyone Leans On

Mon, 29 Jun 2026 06:00:00 -0400

Leadership is often discussed in terms of strategy, accountability, communication, and performance. But there is another side of leadership that rarely gets discussed. The emotional labor.

Every day, leaders carry concerns that extend far beyond their own responsibilities. They absorb stress, navigate conflict, support struggling employees, make difficult decisions, and remain steady during uncertainty. While employees often know where to turn when they need support, many leaders quietly carry the weight alone.

In this episode, we explore the hidden emotional burden of leadership, why leadership can become isolating, and how healthy leaders create support systems that allow them to lead sustainably over the long term.

In This Episode

Why leadership is more emotional than most people realize
The hidden cost of carrying other people's problems
Why leadership often becomes lonely
The myth that strong leaders should never need support
Signs you may be carrying too much
Why reflection and recovery are leadership responsibilities
How coaching, mentoring, and peer groups help leaders thrive
The role boundaries play in sustainable leadership

The strongest leaders are not the ones who carry everything alone. They are the ones who recognize when they need support and create systems that allow them to continue leading effectively.

Question: If everyone in your organization knows who they can turn to when they need support, who do you turn to when you need it?

If you’re feeling stuck in decisions—or carrying the weight of trying to get everything “right”—you don’t have to do it alone. I work with business owners and executives to build clarity, confidence, and momentum in their leadership. Reach out to learn more about executive coaching. https://www.lftconsult.com/

Learn more about the window seat here: Notes From The Window Seat

The Human Side of Leadership

Mon, 22 Jun 2026 06:00:00 -0400

Most leadership books teach us how to manage performance. Few teach us how to lead people through life's difficult seasons. Illness. Family emergencies. Caregiving responsibilities. Burnout. Loss. Major life transitions. Yet those moments often define a leader far more than any strategy meeting, quarterly review, or company initiative ever will.

In this episode, we explore why employees rarely remember policies but never forget how leaders treated them during challenging times. You'll learn why flexibility and accountability can coexist, how leaders unintentionally create cultures where people feel guilty for being human, and what great leaders do differently when work and life inevitably collide.

In This Episode

Why "leave your personal life at the door" is unrealistic
The leadership blind spot that affects many executives and business owners
PTO, flexibility, and family emergencies through a leadership lens
Why compassion does not mean lowering standards
How great leaders support employees through difficult seasons
The moments that define culture and build lasting trust

The strongest cultures are not built when everything is going well. They are built during the moments that matter most.

Question:

When one of your employees faces the hardest season of their life, will they see your organization as a source of support—or another problem they have to manage?

Learn more about the window seat here: Notes From The Window Seat

The Greatest Threat to Your Business Isn't What You Think

Mon, 15 Jun 2026 06:00:00 -0400

Most business owners spend their time worrying about external threats:

Competition - Economic uncertainty - Labor shortages - Regulations - Technology changes

While those challenges are real, they are rarely what ultimately determines whether a business thrives or struggles.

In this episode, we explore the internal threats that quietly undermine organizations from the inside out:

Lack of clarity
Poor communication
Leadership inconsistency
Avoided conversations
Failure to develop people

These issues often go unnoticed because they don't make headlines. Yet they shape culture, performance, accountability, and ultimately the future of the business.

As the Build a Better Business Podcast celebrates its 52nd episode and one full year of weekly conversations, this episode serves as a leadership manifesto and a reminder that great organizations are built intentionally—one conversation at a time.

"The future of your business won't be determined by what happens around you. It will be determined by what's happening inside your company."

Reflective Question

If the conversations happening inside your company determine its future, are you creating the conversations that move your business forward—or tolerating the silence that holds it back?

Learn more about the window seat here: Notes From The Window Seat

What People Have Stopped Telling You

Mon, 08 Jun 2026 06:00:00 -0400

Most leaders can easily identify defensiveness in employees. Far fewer recognize it in themselves.

As leaders rise within an organization, something dangerous begins to happen: they receive less honest feedback. Team members become hesitant to challenge ideas, question decisions, or bring forward concerns. Over time, the leader unknowingly becomes insulated from the truth.

In this episode, we explore how defensiveness quietly impacts leadership effectiveness, organizational culture, decision-making, and employee retention. We talk about why defensiveness is often rooted in fear rather than arrogance, how it affects the people around you, and practical ways to become a more coachable and effective leader.

Because the greatest threat to your leadership isn't what people are saying about you—it's what they've stopped saying to you.

In This Episode

Why successful leaders are more vulnerable to defensiveness
The subtle signs that you may be harder to coach than you think
How defensiveness slows communication and weakens accountability
Why high performers leave leaders who won't listen
Five practical ways to become more coachable
The simple three-word phrase that can transform your leadership conversations

Reflection Questions

When was the last time someone challenged one of your ideas?
How do you typically respond when you receive difficult feedback?
Do people bring you bad news quickly or only when they have to?
What might your team know that you don't?
Have you created a workplace where people feel safe telling you the truth?

If you're looking to strengthen your leadership skills, improve communication, and build a stronger business, connect with me to learn more about my services.

https://www.lftconsult.com/

If you're looking for a great leadership book for your team:

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

Three Questions That Quietly Shape Your Life and Leadership

Mon, 01 Jun 2026 06:00:00 -0400

Most leaders spend their lives asking questions about growth, strategy, revenue, and performance. But the people who build meaningful businesses—and meaningful lives—eventually begin asking different questions.

In this episode we explore three deceptively simple questions that can profoundly influence your leadership, well-being, and future success. These aren't productivity hacks or leadership frameworks. They're reflection questions designed to help you become more intentional about how you're spending your time, managing your energy, and shaping your future.

In This Episode:

Why your daily priorities matter
The overlooked leadership skill of recovery and decompression
How what you consume influences your mindset, confidence, and decision-making
Why burnout often begins long before you notice it
The compounding effect of small choices made consistently over time

Reflection Questions

What do I actually want to prioritize daily?
What is my wind-down ritual?
What am I feeding myself?

The future version of you isn't built by one big decision. It's built by the small choices you make every day. What you prioritize. What you consume. How you recover. Those choices quietly become who you are.

if you’re looking to become a more intentional, grounded, and effective leader, let's connect. My Mindful Leader Experience might be just what you're looking for:

https://www.lftconsult.com/themindfulleader

Looking for a great, practical leadership book? https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

The Leadership Skill Nobody Teaches: Organized Communication

Mon, 25 May 2026 06:00:00 -0400

Most workplace communication problems are not people problems. They’re structure problems.

In this episode I break down why smart leaders still confuse their teams — and how great communication is really about creating clarity, structure, and alignment.

If your meetings feel chaotic, your project updates ramble, or your team constantly needs clarification, this episode will help you rethink how information flows inside your organization.

In this episode:

Why leaders often communicate “too deep”
How to structure meetings that actually create alignment
A simple framework for better project updates
How to navigate difficult conversations with clarity
Why calm, organized communication builds trust

Clarity is a leadership skill - Structure lowers organizational anxiety

“Most communication problems aren’t people problems. They’re communication structure problems.”

If you’re looking to improve communication, accountability, and operational clarity inside your business, connect with me to learn more about my services.

https://www.lftconsult.com/

If you're looking for a great leadership book for your team:

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

The Real Cost of Indecision in Business

Mon, 18 May 2026 06:00:00 -0400

I bet there is a decision sitting on your desk right now. You’ve thought about it. You’ve talked about it. But you haven’t made it. Not because you can’t—but because you’re waiting to be sure.

In this episode, we break down one of the most critical leadership tradeoffs:

👉 Certainty vs. Speed

You’ll learn why waiting for the “right” decision often creates more risk than moving forward—and how to make confident decisions without having all the answers.

In This Episode, We Cover:

Why certainty is often an illusion in business
The hidden cost of slow decision-making
How indecision impacts your team, momentum, and culture
The Decision Speed Spectrum (what deserves fast vs. slow decisions)
A simple 3-question filter to make better decisions faster
Why overthinking is really delayed responsibility
A practical 48-hour challenge to build momentum immediately

Most leaders don’t fail from bad decisions—they fail from no decision

Action creates clarity—not the other way around

Decision-making confidence is a leadership skill—not a personality trait

Recommended Reading: The 10X Rule – Why action beats hesitation

Learn more about the window seat here: Notes From The Window Seat

The Problem Isn’t Employees Asking for More Money—It’s Why They Have To

Mon, 11 May 2026 06:00:00 -0400

Do you have employees who keep asking for more money?

At first, it feels like a compensation issue. Over time, it starts to feel frustrating. But what if the real problem isn’t the asking?

In this of the Podcast, we talk about what repeated compensation conversations are actually telling you about your business—and why they’re often a sign of something deeper.

Because most small businesses don’t have a true compensation system.

They have a series of decisions made over time—often in response to pressure, discomfort, or the fear of losing someone.

And that approach leads to:

Inconsistent pay
Lack of clarity
Broken trust
And ultimately… turnover

In this episode, you’ll learn:

Why employees keep asking for raises (and what it really means)
The hidden cost of compensation confusion
The patterns most small businesses fall into without realizing it
Why you can pay people well and still lose them
A simple framework to bring clarity, consistency, and structure to your pay decisions

If you’ve ever felt like you’re having the same compensation conversation over and over again… this episode will challenge how you think about it—and what to do next.

If you listen to this and think…“Yeah… this is happening in my business…”

This is exactly the kind of work I do with business owners and leadership teams.

We step back, look at how your business is structured…And build systems that actually support the behavior and culture you want.

So, if you want help with that…Reach out. Let’s talk.

Learn more about the window seat here: Notes From The Window Seat

When Being Liked Gets in the Way of Leading Effectively

Mon, 04 May 2026 06:00:00 -0400

At some point in your business, you face a decision most leaders don’t even realize they’re making: Do I lead this moment… or protect how I’m perceived in it?

In this episode, we explore one of the most common—and costly—leadership tradeoffs: Being liked vs. actually leading.

This isn’t about being harsh or aggressive. It’s about understanding how the desire to be liked can quietly create:

Organizational ambiguity
Eroding standards
A business that depends too heavily on you

Because at the executive level, leadership isn’t about comfort—it’s about clarity, consistency, and building something that works without you at the center of everything.

In this episode, you’ll learn:

Why “being nice” often leads to unclear organizations
How avoidance quietly resets your culture and standards
The connection between likability and leadership bottlenecks
The difference between managing emotions and managing outcomes
A simple filter to make stronger leadership decisions in real time

If your business is growing—but you feel like you’re still carrying too much—this episode will challenge how you think about leadership.

This is exactly where executive coaching makes a difference. Because we don’t just fix behaviors — we redesign how you lead your business. If that’s something you’re ready for...... let’s have a conversation.

Learn more about the window seat here: Notes From The Window Seat

The WOW Factor Isn’t a Skill—It’s a System

Mon, 27 Apr 2026 06:00:00 -0400

Most businesses think they have a customer service problem.

They don’t. They have a service design problem.

In this episode, we break down why the WOW factor isn’t about personality, effort, or telling your team to “go above and beyond.” It’s about building a system that makes exceptional experiences consistent.

Inside this episode:

The real reason your team isn’t delivering consistent service
The difference between transactional businesses and experience-driven ones
The 3 places the WOW factor must exist (and where most businesses fail)
A simple 3-question WOW Audit you can apply immediately
How average service quietly forces you to compete on price If your business feels “good”… but not memorable… This episode will show you exactly why—and what to do about it.

Key Points:

You don’t get WOW by asking for it. You get WOW by designing for it. If WOW depends on your best employee… that's not a strategy.

Your team delivers externally what they experience internally. If people don’t feel the difference… they’ll shop the difference.

If you’re listen to this and think: “We’re good… but we’re not memorable…”

That’s a design problem. And that’s exactly the kind of work I do with clients.

Because this isn’t about telling your team to try harder. It’s about building a business that delivers—consistently.

Reach out if you want help designing that.

Learn more about the window seat here: Notes From The Window Seat

Your Benefits Package Is Outdated (And It’s Costing You Talent)

Mon, 20 Apr 2026 06:00:00 -0400

Most business owners don’t design their benefits package—they inherit it.

Health insurance.
401k.
Two weeks of vacation.

It’s the standard formula… but it’s built for an employee that doesn’t actually exist.

In this episode, I challenge the traditional one-size-fits-all approach to benefits and introduce a smarter, more flexible way to think about compensation—one that aligns with what employees actually value.

If you’re trying to attract and retain great people without simply increasing payroll, this conversation will shift how you think about benefits.

In This Episode, You’ll Learn:

Why traditional benefits packages quietly create disengagement
The hidden inequity in “equal” compensation
Why most companies have a benefits habit—not a strategy
A flexible, budget-based approach to benefits design
How customization can improve retention without increasing cost

Reflection Questions:

❓If your team could redesign your benefits package, what would change?

❓Are you offering what people actually value—or what you’ve always offered?

❓Where might you be overspending without creating real impact?

If you’re ready to rethink how your business supports and retains your people, we offer executive coaching and strategic consulting to help you build a better business—one decision at a time. Let's chat!

Leadership training isn't only for the C Suite. All members of your team can benefit from training. My Mindful Leader Experience can be tailored to any group. Everyone benefits from learning self-awareness, how to communicate better, time management skills, and goal setting skills. Learn more about the program:

https://www.lftconsult.com/themindfulleader

What Training My Dog Taught Me About Leadership – Practical leadership lessons, reflection prompts, and real-world insights—delivered in a relatable and engaging format. Get your copy of my book here:

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

When You’ve Outgrown the Business You Built

Mon, 13 Apr 2026 06:00:00 -0400

You built the business. You grew it. You made it work.

So why does it feel… off?

Not broken. Not failing. Just… Boring. Repetitive. Predictable.

In this episode, we’re talking about the moment many business owners hit—but rarely talk about: When the business is working… but it no longer fits you.

This isn’t burnout in the traditional sense. It’s not a motivation problem. It’s what happens when you evolve—but your business doesn’t evolve with you.

In This Episode, We Cover:

Why successful businesses can still feel like a rut
The real reason many owners feel stuck (even when things are “good”)
How doing the wrong work drains your energy as a leader
The hidden cost to your business when you disengage
How to realign your role without starting over

Key Takeaway: You don’t need a new business. You need a business that fits who you are now.

Reflection Question: What would need to change—for this business to feel like something you want to run again?

If this episode hit a little too close to home, you’re not alone—and you don’t have to figure it out by yourself. This is exactly the kind of work I do with business owners and executives—helping you realign your business with where you are now, without blowing everything up.

Reach out to learn more about executive coaching.

Learn more about the window seat here: Notes From The Window Seat

Are You Rewarding Distraction in Your Business?

Mon, 06 Apr 2026 06:00:00 -0400

You have that employee everyone loves.

They’re friendly. They’re engaging. They know everything about everyone.

And they might be quietly costing you hours of productivity every week.

In this episode, we’re talking about the “super friendly” employee—the one who builds connection but also creates distraction—and what that means for your business.

This isn’t about shutting people down. It’s about learning how to direct strengths, so they actually serve your business.

Because the same behavior that builds culture… can also undermine performance if it’s not led well.

In this episode, we cover:

The hidden cost of constant interruptions
How “harmless conversations” turn into lost productivity
Why culture builders can unintentionally create drama
The leadership mistake most owners make
3 practical ways to redirect this employee’s strengths
How to lead energy—not just people

Key Takeaway: Not every strength is productive by default. Some strengths need direction.

If you’re seeing this dynamic in your business, it’s not about fixing the employee—it’s about leading them more intentionally.

Let’s talk about how to design your team for both culture and performance.

Learn more about the window seat here: Notes From The Window Seat

Not a Team Player… or Just Not Social?

Mon, 30 Mar 2026 06:00:00 -0400

They don’t go to the company picnic.
They skip happy hour.
They keep to themselves.

So, you label them: not a team player. But what if that label is wrong?

In this episode, we challenge the way leaders define “team player” and explore how personality, social behavior, and actual performance often get mixed together.

You’ll learn how to better understand—and lead—employees who don’t fit the typical mold. And we take it one step further… What if that person isn’t an employee—but a leader?

In this episode, we cover:

Why “team player” is often mis-defined The difference between social behavior and actual contribution
How leaders unintentionally push out strong performers
Ways to include and engage non-social employees without forcing discomfort
How to lead introverted or socially uncomfortable leaders effectively
The balance between honoring personality and meeting role expectations

Key Takeaway: Inclusion isn’t making everyone act the same—it’s creating space for people to show up differently and still be valued. Reflection Question: Are you measuring contribution… or personality?

If you’re navigating different personalities on your team and want help building a culture that actually works, let’s talk.

Together, we can build a better business.

Learn more about the window seat here: Notes From The Window Seat

The Most Frustrating Employee on Your Team Might Be Right

Mon, 23 Mar 2026 06:00:00 -0400

Do you have an employee who challenges how things are done?

They’re not rude. They’re not underperforming. In fact—they might be one of your best people.

But they don’t follow the script. They question processes. They push back. They sometimes bend the rules—especially when they believe it’s in the best interest of the customer.

In this episode, we unpack a powerful leadership question: Are they the problem… or are your rules?

You’ll learn how to distinguish between problematic behavior and valuable disruption—and how great leaders use these moments to improve their business instead of shutting people down.

What You’ll Learn:

The difference between a problem employee and a nonconforming high performer Why rule-breaking sometimes signals broken systems
How outdated or “comfort” rules hold businesses back
The connection between process, efficiency, and customer experience
A simple framework to evaluate when to enforce rules—and when to rethink them

Key Takeaways:

Not all rule-breaking is bad—sometimes it’s innovation
High performers often prioritize outcomes over rigid processes
If your systems don’t serve the customer, your best employees will challenge them
Leaders must learn to get curious before correcting behavior

Reflection Questions:

Do I have someone on my team who challenges how things are done?
Have I labeled them as difficult instead of valuable?
Are my processes designed for outcomes—or just for control?
If my team followed every rule perfectly… would we actually be better?

If this episode hit close to home, it might be time to take a deeper look at your systems and leadership approach. I offer a 90-minute Leadership & Operations Audit where we: Evaluate what’s working (and what’s not) Identify blind spots Build a clear path forward. Because sometimes the problem isn’t your people—it’s the way the business is built.

Learn more about the window seat here: Notes From The Window Seat

The Hidden Leadership Habits That Shape Your Company Culture

Mon, 16 Mar 2026 06:00:00 -0400

Why Founders Create the Culture Problems They Complain About

Founders often say:

“No one takes ownership.”
“Everything falls back on me.”
“People are too sensitive.”
“Why can’t we just hire good people?”

But what if the culture problems, you’re frustrated with… are patterns you unintentionally reinforced?

In this episode, we examine four common leadership behaviors that shape culture.

This isn’t about blame. It’s about power. If you helped create it, you can change it.

In This Episode, You’ll Learn:

Why culture is defined by what you tolerate
How rescuing employees creates dependency
The role emotional regulation plays in team trust
Why unclear standards lead to frustration
How founders unintentionally reinforce the very behaviors they dislike

The Four Culture Creators:

Tolerating what you say you don’t stand for
Rescuing instead of requiring ownership
Being emotionally unpredictable
Failing to define the standard

Reflection Questions:

Where are you most frustrated with your team? How might you be reinforcing that behavior?

What standard have you assumed instead of defined? What would shift if you modeled instead of demanded?

If you're ready to intentionally design your culture instead of reacting to it, explore executive coaching with me at: https://www.lftconsult.com/coaching

Together, we can build a better business.

Learn more about the window seat here: Notes From The Window Seat

Sink or Swim Is Not an Onboarding Strategy

Mon, 09 Mar 2026 06:00:00 -0400

Sink or Swim Is Not an Onboarding Strategy

This week, I added a new team member. She has four legs, the sweetest face, and she’s scared of her own shadow. Because of her fear, she’s been in the shelter for a while. No one wanted to put in the time it would take to help her adjust.

Working with her this week made me think…

How many companies treat their new hires the same way?

In this episode, we explore why “sink or swim” is not onboarding — and why expecting performance without structure is a leadership failure.

In This Episode We Cover:

The 4 Parts of Effective Onboarding:

Acclimation
Expectations
Training & Patience
Support & Tools

Why production cannot come before orientation
The cost of unclear expectations
The difference between exposure and training
Why most performance problems are actually onboarding failures
The hard questions leaders need to ask themselves

Reflection Questions:

Do you have a documented onboarding plan — or just a checklist?

Have you defined 30, 60, and 90-day expectations?

Is training structured — or random exposure?

Do you check in consistently during the first 90 days?

When someone struggles, do you blame the person — or evaluate the system?

Onboarding isn’t paperwork. It’s leadership.

If this episode resonated with you, share it with another leader who needs to hear it. Until next week — Lead with confidence. Focus on your people. Let’s build a better business.

Want more like this? Get your copy of my latest book:

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

Is Your Business About More than Profits?

Mon, 02 Mar 2026 06:00:00 -0500

If your business disappeared tomorrow… would anyone notice — other than your accountant?

In this episode, we explore what it truly means to run a business that stands for more than revenue. Profit matters. It keeps the lights on. It fuels growth. But it cannot be the only thing your organization represents.

We break down the three layers of business impact:

Internal Impact — how your daily leadership affects your people
External Impact — how your business shows up in your community
Cultural Impact — what your company teaches people about work

You’ll walk away with a deeper understanding of how your business is shaping lives — intentionally or not.

In This Episode

Why profit is fuel — not the mission
The hidden ways leadership behavior creates impact
How businesses shape culture beyond their walls
The difference between performative values and lived values

Reflection Questions

If someone described your company culture honestly — would you like what they say?
What does your business stand for beyond revenue?
Who is better because your business exists?
If your company disappeared tomorrow — what would truly be lost?

Resources If you’re ready to build a principled, people-first business, explore our Mindful Leader Experience.

https://www.lftconsult.com/themindfulleader

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

Why Are You Having the Same Performance Conversation Over and Over?

Mon, 23 Feb 2026 06:00:00 -0500

If you’re having the same performance conversation with an employee every few months… and nothing is changing… this episode is for you.

Here’s the uncomfortable truth: If you keep repeating yourself, the conversation probably wasn’t finished the first time.

Too often, managers:

Hint instead of clarify
Vent instead of coach
Assume instead of define
Get frustrated instead of structured

In this episode, I break down:

Why vague conversations lead to repeated frustration
The real reason employees may not know they’re underperforming
The 5 things every performance conversation must include
Why documentation isn’t about discipline — it’s about clarity
How to stop managing by emotion and start leading with structure

Reflection Questions:

Have I clearly defined expectations in writing?
Have I set measurable timelines?
Have I followed up before frustration returned?
Or am I recycling the same vague conversation?

If you want behavior to change, your conversation needs clarity, accountability, and follow-up.

Until next week — lead with confidence, focus on your people, and let’s build a better business.

https://www.lftconsult.com/themindfulleader

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

Meetings: Productive Conversation or Weekly Complaint Session?

Mon, 16 Feb 2026 06:00:00 -0500

Meetings: Productive Conversation or Weekly Complaint Session?

Love them or hate them — meetings are part of running a business.

But here’s the real question: Are your meetings moving work forward… or just moving time forward?

In this episode we break down why so many meetings feel unproductive — and what leaders can do differently.

Meetings are not neutral. They either build clarity and culture — or erode them.

In This Episode You’ll Learn:

Why structure matters more than personality in meetings
How to open a meeting with clarity (without overcomplicating it)
Why meetings should be run more like board meetings
When to push for a decision — and when to table an item
How to stop meetings from turning into complaint sessions
The five behaviors leaders should recognize to increase engagement

Remember: What gets recognized by the leader gets amplified by the team.

Reflection Questions

Do your meetings begin with a clear agenda and defined outcomes?
Do you allow endless discussion — or move toward decisions?
Are you rewarding agreement — or rewarding thoughtful challenge?
Do your meetings build culture… or drain it?

https://www.lftconsult.com/themindfulleader

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

It's Only A Few Minutes...What's the Big Deal!

Mon, 09 Feb 2026 06:00:00 -0500

What difference does a few minutes make?”

It’s a question many employees ask — and one that quietly frustrates leaders more than they often admit.

In this episode, we unpack why lateness isn’t really about the clock. It’s about what behavior communicates, how small patterns erode trust, and why leaders react so strongly when expectations feel ignored.

Whether you’re the one who runs a few minutes late — or the one managing someone who does — this conversation is for you.

In this episode, we cover:

What repeated lateness communicates (even if it’s unintentional)
Why leaders get “bent out of shape” over a few minutes
The difference between clock-watching and commitment
How unclear flexibility creates resentment
A simple, respectful framework for leaders to address lateness
How to problem-solve when there is a legitimate reason

Reflection Questions:

Employees - Would I be okay if everyone followed the same standard I do?

Leaders - What small issue am I avoiding that’s quietly becoming a bigger one?

https://www.lftconsult.com/themindfulleader

https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

One Bad Apple: The Cost of Keeping the Wrong Person

Mon, 02 Feb 2026 06:00:00 -0500

One Bad Apple: The Cost of Keeping the Wrong Person

We’ve all seen it. The top performer who treats coworkers poorly. The employee who causes constant tension but never faces consequences. The person who’s “too valuable” to hold accountable.

In this episode, we tackle a leadership issue many avoid — the real cost of keeping the wrong person for too long. While leaders may justify the behavior in the name of results, the hidden damage shows up in trust, morale, turnover, and culture.

This conversation is honest, reflective, and necessary — especially for leaders who want to build healthy, sustainable teams.

In this episode, we explore:

What actually qualifies as a “bad apple” (and what doesn’t)
Why leaders tolerate toxic behavior longer than they should
The hidden costs leaders rarely calculate
How keeping one person can quietly drive away many others
What real leadership looks like when standards matter

Reflection Questions: What behaviors are being tolerated on your team right now? Who might be paying the price for that tolerance? Where have standards become suggestions? What message does your leadership send when behavior goes unaddressed?

Resources Mentioned:

The Mindful Leader Experience – leadership development for leaders who want clarity, confidence, and consistency - https://www.lftconsult.com/themindfulleader

What Training My Dog Taught Me About Leadership – leadership lessons taught in a fun and practical way- https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

Agency at Work: Speaking Up, Listening, and Acting Like an Adult

Mon, 26 Jan 2026 06:00:00 -0500

Agency is one of the most overlooked—and misunderstood—skills in the workplace.

In this episode, we explore what agency at work really means and why so many people were never taught how adult communication is supposed to work in professional settings.

This conversation is for both employees and leaders:

Employees who don’t know how to speak up when something feels off
Leaders who want honest feedback but struggle to receive it well
Organizations relying on HR to manage issues that should start with a conversation

What You’ll Learn in This Episode

What agency at work actually means (and what it doesn’t)
Why emailing HR shouldn’t be the first step for hurt feelings
How employees can speak up respectfully and professionally
Why leaders must learn to receive feedback without defensiveness
The difference between discomfort and misconduct
When HR should be involved—and when it shouldn’t
How agency builds trust, confidence, and stronger teams

Agency is a skill, not a personality trait Avoiding hard conversations stalls growth—for everyone. Psychological safety includes honest communication, not avoidance. Leaders set the tone for whether feedback is safe or risky. HR supports the process—it doesn’t replace adult conversations.

Reflection Questions For Employees: When something feels uncomfortable at work, do I avoid the conversation or address it respectfully? Am I expecting someone else to handle situations I could address myself?

For Leaders: How do I react when I receive feedback I don’t agree with? Have I made it genuinely safe for people to speak up. What signals am I sending when someone brings me something uncomfortable?

Resources Mentioned 📘 What Training My Dog Taught Me About Leadership Practical leadership lessons, reflection prompts, and real-world insights—delivered in a relatable and engaging format.

Get your copy of my book here: Amazon.com: What Training My Dog Taught Me About Leadership: 52 Practical Lessons in Patience, Clarity, and Leading with Confidence: 9781955533478: Pearson, Marty: Books

Learn more about the window seat here: Notes From The Window Seat

Creating Productive Multi-Generational Workplaces

Mon, 19 Jan 2026 06:00:00 -0500

Today’s workplaces often include four—or even five—generations working side by side. While that diversity can be a powerful strength, it can also become a source of frustration when differences are misunderstood or poorly led.

In this episode, we explore the myths and strengths of different generations at work and challenge leaders to rethink how they approach generational differences. Instead of treating those differences as problems to manage, we’ll talk about how to see them as opportunities to lead better.

This conversation isn’t about labels or stereotypes. It’s about clarity, communication, and leadership responsibility.

In this episode, you’ll learn:

Why generational conflict is rarely about age—and often about leadership gaps
How stereotypes quietly erode trust and engagement
The strengths different generations bring (and how leaders miss them)
Where friction really comes from: expectations, communication, and avoidance
Practical ways leaders can bridge generational gaps without lowering standards

Reflection Question: Are generational differences on your team being treated as problems—or opportunities?

If you are looking to develop yours or your team's leadership skills - check out my Mindful Leader Experience. Use this link to learn more and book your spot. https://www.lftconsult.com/themindfulleader

If you are looking for the perfect book for 2026 - I am excited to announce my latest book is now available: What Training My Dog Taught Me About Leadership. Learn more and get your copy here: https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

Leadership - The Role No One Is Prepared For!

Mon, 12 Jan 2026 06:00:00 -0500

Managers are exhausted — and it’s not because they don’t care or aren’t capable.

In this episode, we talk about why middle managers are burning out faster than anyone else, what overwhelm really looks like in leadership roles, and the hidden cost of promoting people without giving them the support they need to lead.

If you’ve noticed frustration, disengagement, or inconsistency showing up in your management team — this conversation will feel uncomfortably familiar.

In this episode, we cover:

Why middle managers feel stuck between leadership and employees
How overwhelm often gets mislabeled as “bad leadership”
The myth that managers should “already know how to lead”
Why emotional labor is draining managers faster than ever
What real leadership support actually looks like (and what it doesn’t)

Reflection Question: If your managers are overwhelmed, what are you expecting them to handle that they’ve never been trained for?

Leadership doesn’t improve overnight — it improves with intention, reflection, and support.
If you’re looking for a practical leadership training experience for your managers and team leaders, you can learn more about The Mindful Leader experience here:

https://www.lftconsult.com/themindfulleader

Learn more about the window seat here: Notes From The Window Seat

Life Doesn't Check Your Calendar to See If You're Busy

Mon, 05 Jan 2026 06:00:00 -0500

Life doesn’t usually ask permission before it changes. It doesn’t check your calendar. And it definitely doesn’t care what’s going on at work.

In this episode, I share a personal story about caregiving and how an unexpected life transition reshaped daily routines, capacity, and mental load. From there, the conversation expands into what these moments mean for leadership, company culture, and the way we support people at work.

This isn’t an episode about having all the answers. It’s an honest reflection on what really happens when life shows up — and how leaders can respond with clarity, humanity, and intention.

In this episode, we talk about:

How life transitions quietly change our energy, focus, and capacity
Why mental load doesn’t disappear when we sit down at our desks
The difference between privacy and silence as a leader
How shifting life seasons change what people value at work
Why time off becomes a treasured benefit in certain stages of life
How rigid workplaces lose good people — not over money, but inflexibility
Whether company policies actually allow for real life to happen
What policies communicate about culture, safety, and trust
Why people remember how they were treated during difficult seasons
How leadership becomes more sustainable when we acknowledge reality

This episode is for business owners, leaders, and HR professionals who want to build workplaces that don’t just look good on paper — but actually support people through real life.

Reflection Question: Are your expectations, policies, and leadership practices designed for the season of life your people are actually in.

Ways to work with us:

1:1 Executive Coaching - https://www.lftconsult.com/coaching

The Mindful Leader Experience - https://www.lftconsult.com/themindfulleader

Learn more about the window seat here: Notes From The Window Seat

Why Your Values Matter More in January Than Any Other Month

Mon, 29 Dec 2025 06:00:00 -0500

January gives us a natural pause — a chance to reflect, realign, and reset how we work together. But a culture reset doesn’t mean scrapping everything and starting over. It means getting intentional about what matters most and how it shows up every day.

In this episode, we talk about how leaders can use the new year to reset culture with clarity, consistency, and purpose — without burning out their teams or chasing shiny new initiatives.

In this episode, you’ll learn:

Why the post-holiday slump is normal — and how leaders should address it
How to reconnect your team to purpose and values (beyond the statement on the wall) What company values should look like in daily behavior
Small leadership habits that rebuild trust and engagement
How to create simple culture checkpoints throughout the year

Reflection Question: If someone observed your workplace for a week, what would they say your values actually are — based on behavior, not words?

If you’ve ever wondered why your values sound great but don’t always show up in behavior — this episode is for you.

Learn more about the window seat here: Notes From The Window Seat

From Front Desk to Founder: Why Leadership Skills Matter at Every Level

Mon, 22 Dec 2025 06:00:00 -0500

When you hear “leadership training,” you might think it’s only for owners, executives, or managers. But the truth is — leadership skills matter at every level of a business.

In this episode, we explore why leadership training isn’t just for the C Suite — it’s a gift you can give yourself. From receptionists and project managers to solopreneurs wearing every hat, leadership training helps people communicate better, respond instead of reacting, and build stronger relationships with customers and coworkers alike.

You’ll learn:

Why leadership training matters more than ever right now
How leadership skills improve customer service and client interactions
Why solopreneurs need leadership skills just as much as large teams
Simple “micro-leadership” habits anyone can practice immediately
How leadership training creates a ripple effect across culture, retention, and performance

If you’ve ever thought, “Leadership training isn’t for me,” this episode may change your mind.

Holiday Reflection: As you head into the holidays, consider giving yourself the gift of growth — leadership skills that support your confidence, clarity, and calm going into the new year.

Next Steps: Learn more about The Mindful Leader — an 8-week leadership experience designed to help you lead with intention, connection, and confidence.

https://www.lftconsult.com/themindfulleader

Learn more about the window seat here: Notes From The Window Seat

The Gift of Gratitude: What We Often Forget to Give During the Holidays

Mon, 15 Dec 2025 06:00:00 -0500

As we move into the final two weeks before Christmas, the busy season can easily overshadow the quiet moments that give this time of year its meaning. In today’s episode, we’re slowing things down and exploring the heart of the holiday season—gratitude.

We’ll talk about:

Why gratitude is especially important this time of year
How to cultivate gratitude in the middle of holiday chaos
Simple, meaningful ways to express gratitude—monetary or not
The everyday people who deserve more appreciation than they receive
How gratitude strengthens leadership, relationships, and workplace culture

This is a gentle reminder that people want to know they matter—and sometimes, a sincere “thank you” is the most powerful gift of all.

Reflection Question: Who is one person you can thank today—someone who may not realize the difference they make?

If you want to kick off 2026 with clarity and confidence, check out my Mindful Leader Experience. Use this link to learn more and book your spot. https://www.lftconsult.com/themindfulleader

Learn more about the window seat here: Notes From The Window Seat

From Goals to Game Plan: Making Your 2026 Vision Real

Mon, 08 Dec 2025 06:00:00 -0500

As leaders, we love a good goal-setting session — but how often do those big plans actually make it off the page?

In this episode, I break down how to create a plan that actually works — one that connects your goals, capacity, and accountability so progress doesn’t stall by February.

You’ll learn how to:

✅ Align goals with your real capacity (people, time, and budget)

✅ Define the “why” behind each goal — and why that matters

✅ Filter goals through the SMART method — with a practical twist

✅ Tell the difference between a goal and a project

✅ Build accountability without micromanaging

✅ Use 90-day sprints and quarterly reviews to stay on track

If you want your 2026 plan to actually happen, use last week episode and this episode as your starting points.

If you want to kick off 2026 with clarity and confidence, check out my Mindful Leader Program. Use this link to learn more and book your spot. https://www.lftconsult.com/themindfulleader

Learn more about the window seat here: Notes From The Window Seat

What you need to learn from this year (Before you plan 2026)

Mon, 01 Dec 2025 06:00:00 -0500

Year-End Reflections: What Worked, What Didn’t, and What to Do Differently.

Before you rush into goal setting for next year, hit pause.

This episode walks you through a simple, practical reflection process to help you identify what truly worked this year — and what didn’t — so you can build smarter, more sustainable plans for 2026.

We’ll talk about:

✅ How to celebrate wins without glossing over lessons

✅ Why understanding why something worked is key to strategy

✅ How to review setbacks without guilt or blame

✅ Simple reflection questions to bring to your team

✅ How reflection sets the stage for meaningful goals Because better planning starts with better reflection.

Listen now and learn how to close this year with clarity — and open the next with intention.

Check out my latest book: What Training My Dog Taught Me about Leadership.

Get Your Copy Here: https://www.lftconsult.com/leadership-book

Learn more about the window seat here: Notes From The Window Seat

‘Tis the Season for Leadership: How to Make the Holidays Work for Everyone

Mon, 24 Nov 2025 06:00:00 -0500

Balance, kindness, and creativity during what can be a chaotic time of year.

The holidays can bring out the best — and sometimes the most stressful — moments at work. One person loves the decorations, another can’t stand the noise. Some look forward to the party, while others quietly wish it didn’t exist.

In this episode of the podcast, I share how leaders can approach the season with thoughtfulness, balance, and heart. You’ll learn how to create holiday celebrations everyone can enjoy — without losing sight of safety, respect, or sanity.

Whether you lead a small business or a large team, this episode will help you keep the season merry, meaningful, and manageable.

What You’ll Learn

🎄 Why thoughtful celebrations build trust and belonging

🥂 How to handle parties, alcohol, and gift exchanges with clarity and care

📦 Out-of-the-box perks that small businesses can afford — from shipping perks to volunteer time

🧠 How to recognize and support employees struggling with holiday stress

💬 The power of gratitude and early communication during busy seasons

🕯️ Holiday safety reminders that protect both people and culture

Key Takeaways

Thoughtful doesn’t mean complicated — it means being aware of how your choices affect others.
Clarity reduces stress. Communicate event details, expectations, and closures early.
A handwritten thank-you or early bonus can have more impact than a fancy party.
The holidays can be emotionally heavy — small acts of empathy go a long way.

Favorite Quote from the Episode “The holidays at work aren’t about decorations or cookies — they’re about connection. When people feel respected, appreciated, and safe, that’s where the real magic happens.”

Find one way to make the holidays less stressful for your team this year — whether it’s giving a few hours off, sending a thank-you note, or leading with compassion.

I'd love to hear how you’re making the holiday season meaningful at work.

The holidays are full of giving — but don’t forget yourself. Join the next Mindful Leader group cohort starting January 14, 2026, and make 2026 the year you lead with confidence, clarity, and calm.

🎁 A gift that pays dividends all year long.

https://www.lftconsult.com/the-mindful-leader-group-cohort

Learn more about the window seat here: Notes From The Window Seat

How to Stop Burnout Before It Becomes Turnover

Mon, 17 Nov 2025 06:00:00 -0500

January is one of the highest turnover months of the year — not because people want new jobs, but because leaders miss the warning signs in December. In this episode we break down how to recognize burnout, re-engage your team, and plan for staffing success in the new year.

Whether you lead a small team or a growing company, this episode gives you the tools and mindset to prevent burnout, boost retention, and build stronger connections heading into 2026.

What You’ll Learn:

✅ The top reasons employees quit in January — and how to prevent it
✅ Simple ways to recognize and re-engage your team before the holidays
✅ How to hold effective “stay conversations” that strengthen loyalty
✅ Why clarity and recognition are your best retention tools
✅ How to plan staffing and training for Q1 growth
✅ The R.A.P. framework — Recognize, Ask, Plan — for keeping people engaged year-round

Leadership Challenge:

Before the year ends, schedule one 15-minute “stay conversation” with each of your top performers. Don’t script it — just listen. Ask what’s working, what’s not, and what they’d love to see next year. Then, act on what you hear. That small step could make the biggest difference in January.

Resources Mentioned:

The Mindful Leader Course Group Cohort— starts January 14th! https://www.lftconsult.com/the-mindful-leader-group-cohort
Executive & Leadership Coaching - https://www.lftconsult.com/coaching
Subscribe to the Build a Better Business Podcast for more leadership tools and strategies

Learn more about the window seat here: Notes From The Window Seat

How Self-Aware Leaders Build Trust, Improve Communication, and Strengthen Culture

Mon, 10 Nov 2025 06:00:00 -0500

What’s it like to be on the other side of you?

In this episode, we dive into one of the most underrated leadership skills — self-awareness. Learn how to recognize blind spots, align your intent with your impact, and create a culture where trust and communication thrive.

You’ll hear how internal and external self-awareness shape the way your team experiences you, how to catch subtle cues when your message isn’t landing, and practical ways to build consistency, empathy, and confidence as a leader.

Because leadership isn’t just what you say — it’s how people feel after you’ve said it.

In This Episode, You’ll Learn:

✅ Why self-awareness is the foundation of effective leadership

✅ The difference between internal and external self-awareness (and why both matter)

✅ Common signs of blind spots — and how to identify them early

✅ Simple, actionable steps to improve self-awareness

✅ How reflection and feedback turn awareness into action

✅ How to reframe communication missteps and rebuild trust

Takeaway Challenge:

This week, ask yourself: “What’s it like to be on the other side of me?” Then reflect, identify, reframe, and reset — one conversation at a time.

Explore my signature 8-week leadership course — The Mindful Leader — designed to help business owners and leaders improve communication, connection, and culture through practical, mindful leadership.

👉 Learn more about The Mindful Leader Course - https://www.lftconsult.com/themindfulleader

👉 Don't miss an episode - Subscribe to the Build a Better Business Podcast

Learn more about the window seat here: Notes From The Window Seat

The Power of Pets in the Workplace: How Dogs (and Dog Photos) Boost Employee Well-Being

Mon, 03 Nov 2025 06:00:00 -0500

In this episode of The Build a Better Business Podcast, we explore the science and strategy behind bringing pets — and even pet imagery — into the workplace. From real dogs under desks to dog wall art on the walls, research shows that our furry friends can reduce stress, strengthen connection, and improve overall well-being.

Discover the proven benefits of pets at work, the challenges leaders should consider, and how to bring “dog energy” into your culture — even if your office can’t host actual pets.

You’ll also learn about the creative idea of building an Employee Pet-Photo-Wall — a meaningful perk that connects teams, celebrates employees’ lives outside work, and reinforces belonging.

What You’ll Learn:

🐶 The proven benefits of pet-friendly workplaces (lower stress, higher morale, and stronger engagement)

🧠 How simply looking at dog photos can trigger oxytocin, reduce cortisol, and lower blood pressure.

🖼️ How dog wall art can transform workplace culture

📸 Why creating a personalized Employee Pet-Photo-Wall can deepen connection and pride

💡 Practical considerations for pet policies and leadership takeaways on connection and well-being.

Key Quote: “Whether it’s a real dog under a desk or a framed photo on the wall, dogs remind us to slow down, smile, and connect. They help us create workplaces that feel more human — and that’s where real performance begins.”

Live in Florida and want to learn more about Dog Wall Art visit: www.critterpics.net

If you’re ready to lead with less stress and more confidence, check out my 8-week intensive The Mindful Leader. You’ll learn how to build the habits, systems, and culture that helps your business thrive — even when you’re away. ➡️ https://www.lftconsult.com/themindfulleader

Learn more about the window seat here: Notes From The Window Seat

When the Cat’s Away, the Mice Will Play!

Mon, 27 Oct 2025 06:00:00 -0400

We’ve all heard the saying, “When the cat’s away, the mice will play.”

But what happens when you — the business owner or leader — are the cat?

If your team struggles the moment, you step away, that’s not just a people issue — it’s a leadership and systems issue.

In this episode, we’ll talk about how to build a business that runs smoothly even when you’re not around.

You’ll learn how to:

Set clear expectations that create confidence
Document key systems so work doesn’t stop without you
Empower employees to make smart decisions
Build a culture of self-leadership that thrives independently

Because true leadership isn’t proven by what happens when you’re there — it’s proven by what happens when you’re not.

🎧 Listen in for real-world examples, practical takeaways, and a weekly challenge to help you build a stronger, more independent team.

Listener Challenge:

This week, step back for one afternoon and observe what happens. Where do things stall? Where are people waiting for you? Those are your opportunities to strengthen your systems and clarify expectations.

Learn more about the window seat here: Notes From The Window Seat

Conflict Happens — Leadership Is How You Handle It

Mon, 20 Oct 2025 06:00:00 -0400

Conflict at work is inevitable — but chaos doesn’t have to be.

In this episode, Marty shares a simple four-step framework for handling employee conflict calmly and effectively. Whether it’s two employees who just can’t get along or tension that’s been simmering for weeks, this episode gives you practical tools to bring clarity and resolution.

🪄 You’ll Learn:

How to spot conflict early — before it spreads
What to say (and not say) in difficult conversations
How to focus on behavior instead of personality
A step-by-step method to guide employees toward solutions

🧭 Key Takeaway: When you handle conflict early and with clarity, you don’t just fix a problem — you strengthen your culture.

💬 Reflection Question: When was the last time you avoided a difficult conversation because you didn’t want conflict? What did that decision cost you—or your team—in the long run?

👉 Learn more about The Mindful Leader – an 8-week intensive course that helps leaders strengthen communication, build trust, and handle difficult conversations with confidence. Learn more here ➜ The Mindful Leader

We send out additional tool and resources in our monthly newsletter. Sign up here: https://www.lftconsult.com/

Learn more about the window seat here: Notes From The Window Seat

When Employees Ask Why (and Why That’s a Good Thing)

Mon, 13 Oct 2025 06:00:00 -0400

We spend years teaching our kids to think for themselves—to question, to ask why, and to not just follow the crowd. So why, as business owners and leaders, do we get frustrated when our employees do the same thing?

In this episode, we explore why curiosity is a strength, not a threat, in your workplace. You’ll learn how to respond when employees ask “why,” why that question actually signals engagement and buy-in, and how you can use it to build trust and innovation on your team.

What You’ll Learn:

Why “why” is a sign of healthy engagement, not defiance
The difference between questioning and challenging
How explaining your reasoning builds trust and clarity
Four practical ways to handle “why” conversations with confidence

Key Quote:
“When your employees ask why, don’t see it as a challenge—see it as proof that they’re thinking.”

Takeaway: We raised a generation to think critically. Now it’s time to lead them the same way—by encouraging curiosity, not crushing it.

💡 Reflection Questions:

When an employee asks “why,” how do you typically respond—defensively or with curiosity?

What would change if you saw those questions as a sign of engagement rather than pushback?

If you enjoyed this episode, share it with another leader who could use the reminder that thinking employees are a good thing.

If this podcast resonates and you want to take your leadership skills to the next level, check out my 8-week intensive, The Mindful Leader. It’s designed for business owners and leaders who want to improve communication, set clear expectations, and build trust with their teams. https://www.lftconsult.com/themindfulleader

We send out additional tool and resources in our monthly newsletter. Sign up here: https://www.lftconsult.com/

Learn more about the window seat here: Notes From The Window Seat

Motivating Employees Without Breaking the Bank: 4 Proven Strategies

Mon, 06 Oct 2025 06:00:00 -0400

How do you keep your employees motivated when you don’t have the budget for big bonuses or perks? If you’re a small business owner, this is a question you’ve probably asked yourself more than once. The good news is—you don’t need a big budget to build a motivated, loyal team.

In this episode, I share four powerful strategies to motivate employees without money—all practical, low-cost approaches that focus on leadership, not dollars. These are tools any small business owner or leader can start using right away.

We’ll cover:

Why specific recognition and appreciation matter more than generic praise.
How to use mentoring and development opportunities to invest in your people.
The power of delegation and trust in building employee motivation.
Why celebrating work anniversaries and shared wins creates connection and belonging.

Motivation isn’t bought—it’s built. And in many cases, these non-financial motivators last longer and create deeper loyalty than a bonus ever could.

Whether you lead a team of five or fifty, these strategies will help you create an engaged, motivated workplace without stretching your budget.

Key Takeaway: Your employees don’t just want a paycheck—they want to feel valued, trusted, and connected. As a leader, you can provide that without spending a dime.

🎧 Tune in now and learn more on how to motivate your team without breaking the Bank.

We send out additional tool and resources in our monthly newsletter. Sign up here: https://www.lftconsult.com/

Learn more about the window seat here: Notes From The Window Seat

Phone Addiction - Why Leaders Need to Disconnect

Mon, 29 Sep 2025 06:00:00 -0400

Are you addicted to your phone?

If you’re like most people, the answer is yes. The average person checks their phone 96 times a day—that’s once every 10 minutes. And while it may feel harmless, the constant pings, scrolling, and notifications are rewiring our brains and eroding our ability to focus.

In this episode, I break down why phone addiction isn’t just a distraction—it’s a leadership issue. As leaders, our habits set the tone for our teams. Being “always on” makes us reactive instead of strategic, models unhealthy behavior for employees, and drains both our productivity and our presence.

We’ll explore practical strategies for setting boundaries around notifications, email, and downtime. You’ll learn how to replace mindless scrolling with intentional habits like journaling, reflection, and purposeful use of your phone. We’ll also talk about the mental health costs of staying constantly connected—higher stress, disrupted sleep, and the anxiety that comes from the comparison trap of social media.

By the end, you’ll have tools to reclaim your focus, protect your peace of mind, and model healthier connection habits for your team. Because leadership isn’t about being connected all the time—it’s about showing up with clarity and presence when it matters most.

We send out additional tool and resources in our monthly newsletter. Sign up here: https://www.lftconsult.com/

Interested in learning how coaching might help you or your team?

Learn more here: https://www.lftconsult.com/coaching

Learn more about the window seat here: Notes From The Window Seat

Why “Good Enough” Really Is Good Enough

Mon, 22 Sep 2025 06:00:00 -0400

In this episode, we dive into an often overlooked truth: your company doesn’t need everyone to exceed expectations. What it really needs are steady, reliable people who meet expectations.

As a business owner or leader, it’s easy to view your team through the lens of a high achiever—you want everyone to push harder, do more, and constantly go above and beyond. But that mindset can create burnout and undervalue the very people who keep your business running.

Here’s what we’ll cover in this episode:

Why meeting expectations isn’t mediocrity—it’s reliability.
How leaders accidentally create pressure for everyone to exceed expectations.
Why life seasons change people’s level of drive and why that’s okay.
How to design evaluations and feedback so that “meets expectations” is celebrated, not punished.

Reflection Question: Who on your team is quietly meeting expectations every day—and how can you show them that you value their consistency?

If this episode resonates with you, share it with another business owner or manager. Let’s reframe what success looks like in the workplace.

We send out additional tool and resources in our monthly newsletter. Sign up here: https://www.lftconsult.com/

Interested in learning how coaching might help you?

Learn more here: https://www.lftconsult.com/coaching

Learn more about the window seat here: Notes From The Window Seat

Why We Fail at Consistency—and 5 Tools to Get Better at It.

Mon, 15 Sep 2025 06:00:00 -0400

Starting is easy. Staying consistent? That’s the hard part.

Consistency is one of the hardest skills to master—and one of the most important. As leaders and business owners, inconsistency in how we show up, communicate, or follow through can hurt trust, credibility, and results.

In this episode, I dive into:

✔ Why consistency matters more than intensity

✔ The real reasons we struggle to stay consistent (hint: it’s not just discipline)

✔ Tools and systems you can use today to build consistency in your leadership, your business, and your personal habits

✔ How to recover when you slip up, without falling into the “I’ll start next week” trap

You’ll leave this episode with practical strategies you can put into practice immediately—whether it’s in how you run your team, lead your business, or stick with your personal goals.

Until next week...Lead with Confidence, Focus on Your People, and Let's Build a Better Business!

We send out additional tool and resources in our monthly newsletter. Sign up here: https://www.lftconsult.com/

If you want more information, be sure to check out these additional resources.

Free Downloads: https://www.lftconsult.com/downloads

Interested in coaching? Learn more here: https://www.lftconsult.com/coaching

Learn more about the window seat here: Notes From The Window Seat

What Happens When Leaders Get Coached? (Hint: Everyone Wins!)

Mon, 08 Sep 2025 06:00:00 -0400

The best athletes in the world have coaches. Why?

Because they know they can’t see everything themselves.

Leadership and business aren’t any different. Coaching gives you the perspective, accountability, and tools to grow in ways you can’t on your own.

In this episode, I break down:

Why coaching is needed — even if you’re already successful.
What coaching actually is (and what it isn’t).
The tangible results a coach can help you achieve.
How coaching helps you become a better coach for your team.

Along the way, I’ll share powerful coaching-style questions you can reflect on right now, the same kind of questions that shift perspectives in real coaching conversations.

Leadership can feel lonely, but coaching ensures you’re not navigating it alone. Coaching isn’t about fixing what’s broken — it’s about unlocking potential.

The ROI of coaching is real: studies show coaching can deliver 5–7x return on investment.

Experiencing coaching yourself equips you to better coach your own employees and team.

Want to see what coaching can do for you? Try my 4-Week Coaching Intensive — four focused, 45-minute sessions for $597. It’s the perfect way to experience coaching without committing to a long-term program.

👉 [Reserve your spot here] https://www.lftconsult.com/4-week-coaching-intensive

Learn more about the window seat here: Notes From The Window Seat

Before You Hit Send: How to Avoid Email Misunderstandings

Mon, 01 Sep 2025 06:00:00 -0400

Have you ever sent an email that seemed clear—only to have it misread?

In this episode, we unpack why written communication so often gets lost in translation.

Learn how to make your writing kinder, clearer, and more effective, and discover a simple tool that can help you structure your messages, so they land the way you intend.

In this episode I share practical strategies to improve your written communication, from phrasing swaps that soften tone to a proven four-step technique that makes your emails easier to read and respond to.

Also, not everyone processes the written word the same way. Some people want the big picture, others crave details, and some prefer structure above all else. We explore how to adapt your communication for different thinking and processing styles—so your words are heard the way you mean them.

The written word is powerful.

It can clarify—or it can confuse. It can build bridges—or burn them. The choice is in how we write, and whether we take a moment to think about how the person will receive the email.

Because words on a page live longer than words in the air. Make sure yours are building the kind of workplace—and relationships—you want to have.

Until next week...Lead with Confidence, Focus on Your People, and Let's Build a Better Business!

If you want more information, be sure to check out these additional resources.

Free Downloads: https://www.lftconsult.com/downloads

https://www.lftconsult.com/the-managers-playbook

https://www.lftconsult.com/smallbusinesstoolbox

Learn more about the window seat here: Notes From The Window Seat

When Your Mind is a Circus - How to Tame the Monkeys!

Mon, 25 Aug 2025 06:00:00 -0400

Some days, our mind feels like a peaceful garden—things in order, some beautiful orchids hanging in the corner and a gentle breeze blowing.

Other days? It’s a full-on three-ring circus with monkeys swinging from the rafters.

Today we’re going to talk about how to calm the noise, reframe your self-talk, and cultivate a mental space that helps you, not hinders you.

Imagine your mind garden: what you plant, and water grows. If you plant kindness, confidence, and possibility, that’s what blooms. If you plant weeds of self-doubt and fear—well, those will grow too.

But here’s the tricky part—sometimes we don’t even realize we’re planting weeds. That quiet self-criticism feels normal because it’s been there so long.

Here’s the good news: you can change the conversation. And when you do, you change your life.

Now, once you realize your self-talk is shaping your reality, the next step is to learn how to reframe it, so it works for you, not against you.

I’m going to give you three ways to shift negative self-talk.

Then I'm going to share four mental wellness tools that help calm the mind, reduce overreaction in high-stress situations, and quiet those monkeys swinging in your mental circus.

Your self-talk isn’t just background noise—it’s the script you’re living by.

The good news? You’re the author.

If you know someone else with a crazy three ring circus – share this episode with them. And until next week remember to not feed the monkeys, Lead with Confidence, Focus on your people and Let's build a better Business…

Additional Resources:

https://www.lftconsult.com/the-managers-playbook

https://www.lftconsult.com/smallbusinesstoolbox

Learn more about the window seat here: Notes From The Window Seat

Stop Handing out 5's Like Candy!

Mon, 18 Aug 2025 05:00:00 -0400

Those of you that have been in my world for a while know that I am not a fan of annual reviews.

Mainly because most companies don’t make the effort to do them well.

They pull out the form and check all 5’s so that they don’t hurt the employees’ feelings and treat them as a quick check the box exercise so that HR leaves them alone.

And let’s be real—most annual reviews are dreaded by everyone. They’re uncomfortable, they’re awkward, and most of the time they don’t actually improve performance.

But if you are willing to put in the effort and do them right - they could.

Today, I am going to walk you through 4 things that will make your annual reviews more effective—and way less painful.

1. Don’t wait all year – use annual reviews as a summary of your ongoing 1:1 conversation.

2. Stop handing out 5s like candy – Normalize Meets expectations as the standard so ratings mean something.

3. Set clear goals – because if they don’t know where they are going, they are already off track.

4. Get the employee’s perspective – self-evals aren’t a hoop to jump through; they’re insight into how the employee sees their performance.

Reviews are a chance to celebrate growth, realign expectations, and talk about the future—not just rehash the past.

If you stop treating annual reviews like a chore and start using them as a tool for connection and clarity, everyone wins—your employees, your leaders, and your culture.

🎧Don’t forget to subscribe for more leadership and business tips!

The truth is that most managers are expected to lead without ever being taught how. I've created The Managers Playbook to solve this problem. It's a short practical leadership toolkit designed for real managers working with real world team. It isn't theory or fluff. It's a set of practical, proven tool that you can start using today!

https://www.lftconsult.com/the-managers-playbook

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

Are you an Unintentional Bully?

Mon, 11 Aug 2025 05:00:00 -0400

Today’s episode might sting a little… but it’s something you need to hear.

Are you an unintentional bully?

It’s not a title any of us want, but if we’re honest—gossip has probably come out of our mouths more times than we care to admit.

We’ve all been there: You’re frustrated. Someone dropped the ball. You need to vent. You share it with someone “just to get it off your chest.”

But here’s the thing—what happens to those words when we’re done venting?

We rarely think about where they go or how they land

Until - we’re the one being talked about.

So, in this episode, we’re talking about:

• How gossip shows up

• The damage it does,

• And most importantly—how to shut it down gracefully and build a culture of respect.

Here’s the hard truth:
Gossip is easy. Leadership is hard.
But workplaces thrive when we choose honesty, kindness, and curiosity over whispering and assumptions.

So the next time you’re tempted to “just vent,” ask yourself—

Am I solving a problem, or spreading one?

We’ve all been guilty of gossip at some point. But with intention, we can be better. We can lead better.

Your challenge this week:
Pay attention to the conversations around you—and the ones you start. Ask yourself:

Am I contributing to the office gossip verbally or silently?

🎧Don’t forget to subscribe for more leadership and business tips!

The truth is that most managers are expected to lead without ever being taught how. I've created The Managers Playbook to solve this problem. It's a short practical leadership toolkit designed for real managers working with real world team. It isn't theory or fluff. It's a set of practical, proven tool that you can start using today!

https://www.lftconsult.com/the-managers-playbook

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

Letting Someone Go the Right Way: What to Do Before You Terminate!

Mon, 04 Aug 2025 06:00:00 -0400

Letting someone go is never easy — but sometimes it’s necessary. In this episode, we’re walking through the steps you should take before making that decision. We'll talk about coaching conversations, documenting performance, and asking the critical question: Should they be fired — or would they thrive in a different role?

📢We’ll also cover my #1 rule when it comes to terminations: It should never be a surprise to the employee.

“Have you ever let someone go and felt a pit in your stomach — wondering if you did everything you could to help them succeed?”

Or…

“Ever had someone completely flounder in a role — and you’re left wondering if it’s on them… or if maybe you put them in the wrong seat on the bus?”

⭐Reassign or Terminate:

Not everyone is a bad employee — some are just in the wrong role.
How to evaluate if the person is truly underperforming or just misaligned.
Red flags that indicate poor fit: constant confusion, slow learning curve, repeated errors, poor attitude.
Ask: If this same person had a different role or supervisor, could they thrive?

⭐Before you Terminate - Here’s what needs to happen first:

Clear Expectations

Did they know what success looked like?
Did they understand their responsibilities and goals?

Consistent Coaching

Documented 1:1s
Constructive feedback (not just vague hints or frustrations)
Opportunities to course-correct

Support Offered

Have you provided training, tools, or mentorship?
Are there external factors that might be contributing (personal struggles, health, communication gaps)?

Job Fit Conversation

Have you openly discussed whether they enjoy or feel competent in their role?
Do they feel successful?

✅ Rule of Thumb: Before firing, ask yourself:
“In my heart, can I say I’ve done everything I can to help this person succeed?”

⭐Time to Terminate:

If nothing has changed after coaching, conversations, and support — it may be time.
Termination conversation should be brief, respectful, and direct.
Avoid blame, just focus on the outcome.

Some people are culture fits but role misfits.
Can they be trained for a different role?
Do they bring value in other ways?
If so, you can shift from firing to restructuring.

But be careful not to "promote the problem" — don’t move someone just to avoid conflict.

⭐Leadership:

Termination is part of leadership — but it should always be the last step, not the first.
The goal isn’t to fire people — it’s to build teams that work.
When done thoughtfully, even terminations can be handled with humanity and dignity.

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources:

https://www.lftconsult.com/the-managers-playbook

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

That's Not HR's Job: What Every Leader Needs to Know.

Mon, 28 Jul 2025 06:00:00 -0400

“Have you ever caught yourself thinking, ‘That’s an HR issue’? Or handed off a tough employee conversation because, well... isn’t that what HR is for?”

Quick preview of what’s coming:

Common misconceptions about HR
What’s actually a leader’s responsibility
How to work with HR, not dump on them

The Misunderstanding: What HR Isn’t

HR isn’t your clean-up crew.
HR doesn’t manage your people — you do.
HR doesn’t sit in on every performance conversation, nor should they.
You hired the person. You supervise them. You’re responsible for their development, feedback, and accountability.

🎤 “HR can’t lead your team — that’s your job.”

What HR Actually Does

Builds systems, policies, and frameworks.
Provides guidance and support — tools, training, coaching.
Ensures compliance and reduces risk.
Helps with hiring systems, onboarding structure, documentation processes.

🛠️ Think of HR as the architect. But you still have to swing the hammer.

The Leadership Cop-Outs We See Too Often

“Can you talk to them for me?”
“Can you make this go away?”
“Just write them up.”

👎 Let’s be honest: These are usually avoidance tactics.

💬 Reality check: Leadership isn’t just about vision and big ideas — it’s about handling the uncomfortable stuff too.

What Great Leaders Do (With HR’s Help)

Use HR as a strategic partner, not a dumping ground.
Ask for support in:
- Crafting clear expectations
- Building a performance plan
- Understanding legal/compliance boundaries
Then… take ownership of delivering the message and following through.

✅ Great leaders own their team’s success — and their challenges.

Next time you’re tempted to punt a people issue to HR, pause and ask:

“Is this something I need to take ownership of?”

Reach out to HR, not to hand it off, but to get their insight — and then lead through it.

Because at the end of the day, the best workplaces aren’t built by HR departments — they’re built by leaders who show up for the hard stuff.

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

Rethinking the Degree Requirement

Mon, 21 Jul 2025 06:00:00 -0400

Today we’re diving into a topic that’s long overdue for a reset: why hiring for skills and mindset matters more than hiring for a degree. Especially in small businesses, this can be the difference between landing your next great team member — or missing out because of outdated job requirements.

We’ve all been trained to think a degree equals readiness. But here’s the truth: a diploma doesn’t guarantee performance — and it certainly doesn’t guarantee the right attitude or work ethic. The best leaders know this.

They know that skillset and a willingness to learn will take you further than a framed certificate on the wall. So why are so many job descriptions still requiring degrees?

So, let’s step back and ask: What does a degree actually give a candidate that a person without one wouldn’t have?

In many roles — think marketing, operations, HR, admin support, customer service, logistics — the answer is: not much that can’t be learned elsewhere. Degrees can teach discipline, research, and writing — but so can life, work experience, and self-motivation.

So, the real question becomes: Are you hiring for tradition — or are you hiring for results?

So what do you do instead?

Rewrite your job descriptions to focus on outcomes and essential skills — not credentials.

Use better interview questions, like: “Tell me about a time you solved a problem with limited resources.” “Walk me through how you’d handle a customer who’s upset about a late delivery.”

Be open to training, especially if the person brings everything else to the table: integrity, curiosity, accountability.

Don’t let a degree requirement be a barrier to great talent. Because your best hire might not have a diploma — but they’ll have everything else you need.

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

Where to Start When Everything Feel Like a Priority

Mon, 14 Jul 2025 06:00:00 -0400

Not everything can be a priority. Effective time management starts with making purposeful choices, managing your energy, and setting boundaries that protect your focus.

“Do you ever look at your to-do list and feel your heart rate go up?”

The Why:

Why everything feels like a priority (client expectations, team needs, our own ambition).

A Mindset Shift: Not Everything Deserves Your Yes

The idea that “If everything’s important, nothing is.”
Define the difference between urgency and importance
Time management is really choice management. You’re not managing time; you’re managing choices.

Techniques For Prioritizing Tasks

Break into 3 key strategies—simple, practical, doable:

✅ A. Prioritization

The “Top 3” method—Pick 3 high-impact tasks per day.
Weekly planning vs. daily firefighting.

✅ B. Energy Management

Know your peak hours (when do you think best—use that time wisely).
Avoid “calendar cramming”—leave buffer time.
Build in time for breaks, reflection, and recharging.

✅ C. Saying “No” with Purpose

Scripts for saying no or “not now.”
“What am I saying yes to by saying no to this?”
Let go of guilt—no is a leadership skill.

You’re Building a Business

You can’t do it all, and you’re not supposed to.
Real success comes from consistency, not chaos.
Your job as a leader is to protect your time so you can give your best to what matters most.

“What’s one thing on your list that doesn’t truly deserve your time this week?”

“Where could you create more space to do less—but better?”

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

Gone Fishing - For Real This Time

Mon, 07 Jul 2025 06:00:00 -0400

Have you ever felt guilty for taking a vacation? Have you packed your laptop “just in case,” only to end up answering emails from the beach or joining Zoom calls from your hotel?

You’re not alone. But you are missing the point of PTO.

Today, we’re diving into the importance of real time off. Why taking a vacation and unplugging matters.

The best leaders I know build white space into their calendars. They carve out time to think, reflect, and rest. And they come back better because of it.

If you’re a leader: ask yourself — are you truly encouraging time off, or just tolerating it?

And if you want help preparing for time off the right way — check out the free download in the show notes: It’s a quick tool you can use to help you — or your team — unplug without chaos.

📑 Vacation Checklist Grab Your copy here: https://www.lftconsult.com/downloads

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

What You Meant vs. What They Heard!

Mon, 30 Jun 2025 06:00:00 -0400

Have you ever given what you thought were really clear instructions on a project—only to have it go completely sideways?

Ever found yourself thinking, “I swear I explained this already…”?

If you’re nodding right now, you are not alone—and this episode is definitely for you.

🔹 The Myth of Common Sense

Here’s a hard truth: What’s obvious to you is not obvious to everyone else. And yet, we operate like it is.

We assume people “just know” what to do, how to do it, and what good looks like.

But assuming clarity is where communication breaks down.

If you've ever caught yourself thinking:

• “Why would they do it that way?”

• “They should’ve known better…”

• “Isn’t that common sense?”

You might have an expectation gap on your hands.

And here’s the kicker—when expectations aren’t clear, people default to what’s easiest or most familiar…not necessarily what’s right for the job.

🔹 Signs You Haven’t Been Clear

Let’s do a quick check-in. Here are some red flags that your expectations might not be landing:

• You feel like you’re constantly repeating yourself

• Work comes back incomplete or off-target

• Deadlines are missed

• People seem unsure or hesitate to make decisions

• You’re doing more “course correction” than coaching

These aren’t just performance issues. They’re communication issues. And they’re fixable.

🔹 How to Set Clear Expectations

Let’s make this practical. Here’s a 5-step framework you can use right now:

1. Be Specific. Describe the task, the outcome, and what success looks like. Not just “do the report”—but “complete the weekly sales report, include X and Y, and submit it by 10 AM every Monday.”

2. Provide a Timeline. Don’t say “ASAP.” Be precise. When does it need to be done, and why that timeline matters?

3. Clarify the Standard. This is big—don’t just say “do a good job.” Define what “good” actually means. Quality, format, tone, accuracy… what matters here?

4. Offer Support. Ask: “What do you need from me to be successful?” Make sure they have the tools, access, or info they need.

5. Confirm Understanding. Ask them to summarize what they heard. Not to quiz them—but to make sure you’re truly aligned.

Simple? Yes. Easy to do consistently? Not always. But that’s where the real work of leadership lives.

🔹 Resetting When Things Go Off Track

What if you’ve already dropped the ball?

Maybe you weren’t as clear as you thought—and now the work is behind, wrong, or frustrating for both of you.

Here’s a script you can use to reset expectations without blame:

“Hey Joe, I realized I may not have been as clear as I could have been about this project. Let’s take a few minutes to make sure we’re on the same page moving forward.”

That one sentence can shift a defensive conversation into a collaborative one. And it shows humility—a trait your team will respect.

So, here’s your challenge this week:

✅ Pick one task, project, or role where you’ve been assuming clarity

✅ Use the 5 steps to reset and clarify expectations

✅ Watch how much smoother things start to run

Remember—clarity is kindness. It’s not micromanaging. It’s not controlling. It’s giving your team what they need to succeed.

To make this even easier, I’ve created a quick tool for you: 📑 Clear Expectations = Better Results: Grap Your copy here: https://www.lftconsult.com/downloads

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources:

https://www.lftconsult.com/smallbusinesstoolbox

https://www.lftconsult.com/transformyourbusiness

Learn more about the window seat here: Notes From The Window Seat

The Meeting That Changes Everything (If You Let It)

Mon, 23 Jun 2025 06:00:00 -0400

Today we’re talking about something simple but powerful: the One-on-One Conversation.

You know, the one meeting that has the power to boost trust, improve performance, and create real connection between you and your team members—but too often it gets skipped, rushed, or you treat it like a troublesome item to check off your to-do -list.

Today we’re going to change that.

What to listen for:

Let’s start with why these conversations matter.
Let’s talk about what often goes wrong. The 3 Most Common Mistakes
So, what should a great one-on-one include? Let’s Talk about a simple Structure.
What to do if you are new to these types of conversations
The Magic of Constancy.

So, here’s your leadership challenge this week:

Schedule a one-on-one with at least one of your team members. - Download the handout.
Use the structure we talked about – create a script - Show up curious and present.

Because when you show up consistently for your people, they show up for you

Download your copy of “A Quick Guide to More Effective 1:1 Conversations.”

🎧Don’t forget to subscribe for more leadership and business tips!

Additional Resources and Classes:

Small Business Toolbox

Learn more about the window seat here: Notes From The Window Seat

Welcome to the Build a Better Business Podcast

Mon, 16 Jun 2025 13:00:00 -0400

Ever feel like running your business should be easier than it is? Does it feel like you are constantly juggling people problems, customer demands, and a to-do list that never ends—and wondering, “Why isn’t this working better?”

If you’ve ever thought this, you are in the right place. Welcome to Build a Better Business—a weekly podcast about leadership, communication, culture, and all the moving pieces that go into creating a business people actually want to be part of.

I’m Marty Pearson—leadership coach, HR consultant, and someone who’s spent over 20 years helping small businesses grow, leaders communicate better, and owners build workplaces that truly work.

So, if this sounds like something you want to be part of, hit the follow or subscribe button so you don’t miss an episode. I’ll drop new episodes every Monday morning—just in time for your first coffee break.

This is the Build a Better Business Podcast. Grab a cup of coffee and let’s build something better—together.

Learn more about the window seat here: Notes From The Window Seat