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  <title>The Boardroom Reboot</title>

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    <itunes:title>Richard Valtr, Founder of Mews: The Night Audit That Built a Unicorn</itunes:title>
    <title>Richard Valtr, Founder of Mews: The Night Audit That Built a Unicorn</title>
    <itunes:summary><![CDATA[Before he built one of the industry's few tech unicorns, Richard Valtr worked the night shift at his family's hotels in Prague. He worked out early that only the first three hours of the shift mattered, when late guests checked in and someone actually spoke to them. The rest, he says, he spent sitting there as a glorified security camera. Mews was born out of that frustration. If the useful part of hospitality is the human part, why is so much of the technology built around everything else? I...]]></itunes:summary>
    <description><![CDATA[<p>Before he built one of the industry&apos;s few tech unicorns, Richard Valtr worked the night shift at his family&apos;s hotels in Prague. He worked out early that only the first three hours of the shift mattered, when late guests checked in and someone actually spoke to them. The rest, he says, he spent sitting there as a glorified security camera.</p><p>Mews was born out of that frustration. If the useful part of hospitality is the human part, why is so much of the technology built around everything else?</p><p>In the first episode of The Boardroom Reboot, Mews founder Richard Valtr sits down with host Floor Bleeker at HITEC in San Antonio. He traces the line from that reception desk to the cloud platform he started in 2012 with two other programmers, and later built with his business partner Matthijs Welle. He talks about growing up between London and Prague, studying philosophy against his father&apos;s wishes, and why he will disagree with an idea on purpose to force a better one. He also takes the uncomfortable questions, from whether a valuation in the billions is stressful to what AI really means for the people who work in hotels. He closes on a prediction most people in the industry have not seen coming: that within ten years, hospitality could employ half the working world.</p><p><b>In this episode</b></p><ul><li>Why Mews has never had a night audit</li><li>The reception desk idea that made people laugh in 2012</li><li>What Matt said about an 800-room hotel that convinced Richard to go all in</li><li>Why Richard disagrees with people on purpose, sometimes even customers</li><li>The one move he is almost disappointed a credit card company has not made yet</li><li>Why he thinks hospitality could become the biggest industry on earth</li></ul><p><b>A few lines from Richard</b></p><ul><li>&quot;It was born out of frustration.&quot;</li><li>&quot;A credit card company should buy one of the hotel brands. I am almost disappointed it hasn&apos;t happened already.&quot;</li><li>&quot;In ten years, hospitality will be the biggest industry in the world. It already employs 10% of people on the planet. I think it will be 50%.&quot;</li></ul><p><b>Guest:</b> Richard Valtr, founder of Mews, the cloud hospitality platform he started in 2012 and one of the industry&apos;s first tech unicorns. mews.com</p><p><b>Host:</b> Floor Bleeker has led technology transformations across hospitality for more than twenty years, most recently as Group Chief Technology Officer at Accor.</p><p><b>The Boardroom Reboot</b> is a Hospitality Net original. Open, honest conversations with the CEOs, founders and challengers reshaping hospitality, travel and technology. New episode monthly.</p>]]></description>
    <content:encoded><![CDATA[<p>Before he built one of the industry&apos;s few tech unicorns, Richard Valtr worked the night shift at his family&apos;s hotels in Prague. He worked out early that only the first three hours of the shift mattered, when late guests checked in and someone actually spoke to them. The rest, he says, he spent sitting there as a glorified security camera.</p><p>Mews was born out of that frustration. If the useful part of hospitality is the human part, why is so much of the technology built around everything else?</p><p>In the first episode of The Boardroom Reboot, Mews founder Richard Valtr sits down with host Floor Bleeker at HITEC in San Antonio. He traces the line from that reception desk to the cloud platform he started in 2012 with two other programmers, and later built with his business partner Matthijs Welle. He talks about growing up between London and Prague, studying philosophy against his father&apos;s wishes, and why he will disagree with an idea on purpose to force a better one. He also takes the uncomfortable questions, from whether a valuation in the billions is stressful to what AI really means for the people who work in hotels. He closes on a prediction most people in the industry have not seen coming: that within ten years, hospitality could employ half the working world.</p><p><b>In this episode</b></p><ul><li>Why Mews has never had a night audit</li><li>The reception desk idea that made people laugh in 2012</li><li>What Matt said about an 800-room hotel that convinced Richard to go all in</li><li>Why Richard disagrees with people on purpose, sometimes even customers</li><li>The one move he is almost disappointed a credit card company has not made yet</li><li>Why he thinks hospitality could become the biggest industry on earth</li></ul><p><b>A few lines from Richard</b></p><ul><li>&quot;It was born out of frustration.&quot;</li><li>&quot;A credit card company should buy one of the hotel brands. I am almost disappointed it hasn&apos;t happened already.&quot;</li><li>&quot;In ten years, hospitality will be the biggest industry in the world. It already employs 10% of people on the planet. I think it will be 50%.&quot;</li></ul><p><b>Guest:</b> Richard Valtr, founder of Mews, the cloud hospitality platform he started in 2012 and one of the industry&apos;s first tech unicorns. mews.com</p><p><b>Host:</b> Floor Bleeker has led technology transformations across hospitality for more than twenty years, most recently as Group Chief Technology Officer at Accor.</p><p><b>The Boardroom Reboot</b> is a Hospitality Net original. Open, honest conversations with the CEOs, founders and challengers reshaping hospitality, travel and technology. New episode monthly.</p>]]></content:encoded>
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    <pubDate>Tue, 14 Jul 2026 09:00:00 +0200</pubDate>
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  <psc:chapter start="3:54" title="The night audit that started everything" />
  <psc:chapter start="6:13" title="Killing the reception desk" />
  <psc:chapter start="7:03" title="Why no one would share their API" />
  <psc:chapter start="10:35" title="Meeting Matt and the hotel still running on DOS" />
  <psc:chapter start="12:24" title="From philosophy student to founder" />
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  <psc:chapter start="21:20" title="A ten-year-old argument about the customer" />
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