Mon, 15 Jun 2026 20:07:32 -0400 en-us © 2026 Benny The Automotive Beaver Podcast yes a60d479a-0da8-5408-b5f2-ce2a9ee62b95 Federico episodic false Buzzsprout (https://www.buzzsprout.com) Federico The First 90 Seconds on the Lot For salespeople: how the opening moments of a customer interaction set the entire tone, and how to build trust instead of triggering the wall.

• Lead with help, not pressure — the first goal is to lower the customer's guard.
• Ask open questions and listen more than you talk in the discovery phase.
• Honesty and small acts of transparency early pay off in trust and referrals.

]]> For salespeople: how the opening moments of a customer interaction set the entire tone, and how to build trust instead of triggering the wall.

• Lead with help, not pressure — the first goal is to lower the customer's guard.
• Ask open questions and listen more than you talk in the discovery phase.
• Honesty and small acts of transparency early pay off in trust and referrals.

]]> Buzzsprout-19352347 Mon, 15 Jun 2026 20:00:00 -0400 412 1 1 full false