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  <itunes:author>Yosmerys Aparicio Cuencas</itunes:author>
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  <description><![CDATA[<p>The podcast that goes beyond the titles and the LinkedIn bios, where we uncover the real stories behind the leader shaping the industries.&nbsp;</p><p><br></p><p>100 leaders in Australia whose stories are worth hearing.<br><br>That's the mission. Team with the Queen is the fortnightly interview podcast on the journey to find them. Not the ones on every panel. Not the ones with the loudest LinkedIn. The leaders actually doing the work — the ones nobody's putting a microphone in front of yet. Until now.<br><br>Hosted by Yosmerys Aparicio Cuencas, a Latina-Australian, founder of Supporting Communities Australia, and the host who got tired of waiting for the gatekeepers to choose the guests for her.<br><br>Every second thursday, one guest. Their real stories. The wins, the failures, the stuff they only tell you off the record. Vulnerability that earns the moment. Humour that earns the rewatch. Conversations you can't get anywhere else, because nobody else is having them like this.<br><br>You'll meet founders, support workers, sector-shapers, accidental leaders, the unsung ones whose work is changing how Australia actually runs.<br><br>If you've ever felt like the conversations that matter most aren't the ones being broadcast — this show is for you.<br><br><br>New episodes every second thursday.<br>Follow on Instagram, TikTok and YouTube @teamwiththequeen.<br>Website: https://linktr.ee/Yosmerys<br><br>Team with the Queen is a Supporting Communities Australia production.</p>]]></description>
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    <itunes:title>She Sang Stevie Wonder in Her Dad&#39;s ICU at 16 with Jillian &quot;Gigi&quot; Bichara (Connect Community and Respite Services)</itunes:title>
    <title>She Sang Stevie Wonder in Her Dad&#39;s ICU at 16 with Jillian &quot;Gigi&quot; Bichara (Connect Community and Respite Services)</title>
    <itunes:summary><![CDATA[NDIS's most connected operator started as the 16-year-old who sang Stevie Wonder to her father in ICU.  Chapters: 0:00 — Cold open: the life support decision 0:36 — Meet Gigi: the NDIS's best connector 2:24 — Two roles fill my cup 4:17 — Dad's accident at 16 12:14 — Choice and control + dignity of risk 13:25 — The Heartbreak High reveal 18:09 — Doctor or pharmacist? I chose neither 23:43 — Singing Stevie Wonder in dad's ICU 26:18 — Brought to you by Wholii 27:01 — The headbands game 39:13 — '...]]></itunes:summary>
    <description><![CDATA[<p>NDIS&apos;s most connected operator started as the 16-year-old who sang Stevie Wonder to her father in ICU.<br/><br/>Chapters:<br/>0:00 — Cold open: the life support decision<br/>0:36 — Meet Gigi: the NDIS&apos;s best connector<br/>2:24 — Two roles fill my cup<br/>4:17 — Dad&apos;s accident at 16<br/>12:14 — Choice and control + dignity of risk<br/>13:25 — The Heartbreak High reveal<br/>18:09 — Doctor or pharmacist? I chose neither<br/>23:43 — Singing Stevie Wonder in dad&apos;s ICU<br/>26:18 — Brought to you by Wholii<br/>27:01 — The headbands game<br/>39:13 — &apos;Open to collaborations&apos; is the new spam<br/>43:54 — Footprints in the sand<br/>44:53 — The No BS Queen award<br/><br/>This episode is proudly presented by Wholii — built by compliance specialists for Australian NDIS providers. Wholii cuts admin time, automates the manual stuff, and keeps your whole team compliant and audit-ready. Book a free demo: https://wholii.com.au<br/><br/>Episode 2 of Team with the Queen featuring Gigi Bichara — Business Development Manager and Support Worker at Connect Community and Respite Services (Beverly Hills, NSW). Gigi is widely recognised as the best-connected person on the NDIS — but the path there started somewhere most people don&apos;t see.<br/><br/>In this conversation, Gigi shares:<br/>- The day the medical team asked her family to turn off her father&apos;s life support<br/>- Why she rejected the &quot;doctor or pharmacist&quot; expectations her Egyptian Orthodox family had for her<br/>- What being on Heartbreak High Season 1 taught her about reinvention<br/>- The line that separates real collaboration from &quot;open to collaborations&quot; spam<br/>- Why dignity of risk is the missing pillar of choice and control<br/>- The one thing she&apos;d keep if everything she&apos;d built disappeared tomorrow<br/><br/>Gigi Bichara — Connect Community and Respite Services</p><p>https://www.linkedin.com/in/jillian-gigi-bichara-701127320/https://www.linkedin.com/company/connect-community-and-respite-services/<br/><br/>Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab.</p><p><br/>LinkedIn: https://www.linkedin.com/in/yosmerys/<br/>Website: https://linktr.ee/Yosmerys<br/><br/>@teamwiththequeen on TikTok, Instagram, and YouTube. New episodes every second thursday.<br/><br/>Team with the Queen is a Supporting Communities Australia production.<br/><br/>#NDIS #LeadershipPodcast #AustralianPodcast</p>]]></description>
    <content:encoded><![CDATA[<p>NDIS&apos;s most connected operator started as the 16-year-old who sang Stevie Wonder to her father in ICU.<br/><br/>Chapters:<br/>0:00 — Cold open: the life support decision<br/>0:36 — Meet Gigi: the NDIS&apos;s best connector<br/>2:24 — Two roles fill my cup<br/>4:17 — Dad&apos;s accident at 16<br/>12:14 — Choice and control + dignity of risk<br/>13:25 — The Heartbreak High reveal<br/>18:09 — Doctor or pharmacist? I chose neither<br/>23:43 — Singing Stevie Wonder in dad&apos;s ICU<br/>26:18 — Brought to you by Wholii<br/>27:01 — The headbands game<br/>39:13 — &apos;Open to collaborations&apos; is the new spam<br/>43:54 — Footprints in the sand<br/>44:53 — The No BS Queen award<br/><br/>This episode is proudly presented by Wholii — built by compliance specialists for Australian NDIS providers. Wholii cuts admin time, automates the manual stuff, and keeps your whole team compliant and audit-ready. Book a free demo: https://wholii.com.au<br/><br/>Episode 2 of Team with the Queen featuring Gigi Bichara — Business Development Manager and Support Worker at Connect Community and Respite Services (Beverly Hills, NSW). Gigi is widely recognised as the best-connected person on the NDIS — but the path there started somewhere most people don&apos;t see.<br/><br/>In this conversation, Gigi shares:<br/>- The day the medical team asked her family to turn off her father&apos;s life support<br/>- Why she rejected the &quot;doctor or pharmacist&quot; expectations her Egyptian Orthodox family had for her<br/>- What being on Heartbreak High Season 1 taught her about reinvention<br/>- The line that separates real collaboration from &quot;open to collaborations&quot; spam<br/>- Why dignity of risk is the missing pillar of choice and control<br/>- The one thing she&apos;d keep if everything she&apos;d built disappeared tomorrow<br/><br/>Gigi Bichara — Connect Community and Respite Services</p><p>https://www.linkedin.com/in/jillian-gigi-bichara-701127320/https://www.linkedin.com/company/connect-community-and-respite-services/<br/><br/>Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab.</p><p><br/>LinkedIn: https://www.linkedin.com/in/yosmerys/<br/>Website: https://linktr.ee/Yosmerys<br/><br/>@teamwiththequeen on TikTok, Instagram, and YouTube. New episodes every second thursday.<br/><br/>Team with the Queen is a Supporting Communities Australia production.<br/><br/>#NDIS #LeadershipPodcast #AustralianPodcast</p>]]></content:encoded>
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    <itunes:duration>2835</itunes:duration>
    <itunes:keywords>NDIS leadership, Gigi Bichara, Connect Community and Respite Services, best connector NDIS, Team with the Queen, NDIS support coordinator</itunes:keywords>
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    <itunes:title>NDIS Providers Got Marketing WRONG — with Solomon Rokotavaga (Aligned Community Care)</itunes:title>
    <title>NDIS Providers Got Marketing WRONG — with Solomon Rokotavaga (Aligned Community Care)</title>
    <itunes:summary><![CDATA[15 years in the NDIS. Now head of marketing for one of its most data-driven providers. So why does Solomon say every provider's marketing is broken?  CHAPTERS 0:00 Welcome to Team with the Queen 0:48 Why Solomon is the first guest 2:00 From Fiji to 15 years in the NDIS 4:30 Starting at DSA and working the front line 6:30 The Criminal Justice Program years 9:00 Black don't crack and the Venezuelan heritage detour 10:50 Aligned Community Care and why they built their own CRM 13:30 The data just...]]></itunes:summary>
    <description><![CDATA[<p>15 years in the NDIS. Now head of marketing for one of its most data-driven providers. So why does Solomon say every provider&apos;s marketing is broken?<br/><br/>CHAPTERS<br/>0:00 Welcome to Team with the Queen<br/>0:48 Why Solomon is the first guest<br/>2:00 From Fiji to 15 years in the NDIS<br/>4:30 Starting at DSA and working the front line<br/>6:30 The Criminal Justice Program years<br/>9:00 Black don&apos;t crack and the Venezuelan heritage detour<br/>10:50 Aligned Community Care and why they built their own CRM<br/>13:30 The data justification trap most NDIS providers fall into<br/>18:00 Elevate Youth Lab and the &quot;Queen&quot; origin story<br/>21:00 The headbands game (and the shark-head story)<br/>27:30 What&apos;s on Solomon&apos;s forehead?<br/>30:15 A word from our sponsor: Wholii<br/>30:50 Back to the game<br/>32:30 Why content in the NDIS sector is broken<br/>33:50 &quot;Hey guys, my name is Solomon&quot; – scroll<br/>40:15 Vincent Shian: 127 likes, under 100 connections<br/>43:45 Vulnerability is the strategy<br/>46:20 The hard question: ethics of marketing vulnerable people<br/>49:25 The Lamborghini-NDIS problem<br/>51:00 Gigi&apos;s celebrity question<br/>52:30 Inclusive influencing: the centre Solomon would build<br/>58:30 10 years from now, what will the sector say?<br/>1:00:50 The Marshall Islands ripple story<br/>1:02:00 Why community services are invisible online<br/><br/>SPONSOR<br/>Wholii – NDIS compliance, without the chaos. Cuts admin, automates the manual stuff, keeps your team audit-ready. Book a free demo: https://wholii.com.au (ad read at 30:15)<br/>LinkedIn: https://www.linkedin.com/company/wholii/<br/><br/>This conversation goes deep on what&apos;s broken with how the NDIS markets itself, and the small shifts that change everything. Solomon&apos;s 15-year origin story. Why Aligned built their own CRM. The post that got 127 likes with under 100 connections. The ethics of marketing vulnerable people. The kind of inclusive content centre Solomon would build if money was no object.<br/><br/>There&apos;s also a headbands game. And a shark head. Stay for both.<br/><br/>Solomon Rokotavaga is Head of Marketing &amp; Community Engagement at Aligned Community Care, an NDIS provider specialising in complex mental health. Aligned Community Care is also a presenting sponsor of this episode.<br/>LinkedIn: https://www.linkedin.com/in/solomon-rokotavaga-26a466107/<br/>Website: https://alignedcommunitycare.com.au<br/>YouTube: https://www.youtube.com/@AlignedCommunityCare<br/><br/>Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab.<br/>LinkedIn: https://www.linkedin.com/in/yosmerys-aparicio-cuencas/<br/>Website: https://linktr.ee/Yosmerys<br/><br/>@teamwiththequeen on TikTok, Instagram, and YouTube. New episodes fortightly.<br/><br/>Team with the Queen is a Supporting Communities Australia production.<br/><br/>#NDIS #ContentMarketing #SupportCoordinator</p>]]></description>
    <content:encoded><![CDATA[<p>15 years in the NDIS. Now head of marketing for one of its most data-driven providers. So why does Solomon say every provider&apos;s marketing is broken?<br/><br/>CHAPTERS<br/>0:00 Welcome to Team with the Queen<br/>0:48 Why Solomon is the first guest<br/>2:00 From Fiji to 15 years in the NDIS<br/>4:30 Starting at DSA and working the front line<br/>6:30 The Criminal Justice Program years<br/>9:00 Black don&apos;t crack and the Venezuelan heritage detour<br/>10:50 Aligned Community Care and why they built their own CRM<br/>13:30 The data justification trap most NDIS providers fall into<br/>18:00 Elevate Youth Lab and the &quot;Queen&quot; origin story<br/>21:00 The headbands game (and the shark-head story)<br/>27:30 What&apos;s on Solomon&apos;s forehead?<br/>30:15 A word from our sponsor: Wholii<br/>30:50 Back to the game<br/>32:30 Why content in the NDIS sector is broken<br/>33:50 &quot;Hey guys, my name is Solomon&quot; – scroll<br/>40:15 Vincent Shian: 127 likes, under 100 connections<br/>43:45 Vulnerability is the strategy<br/>46:20 The hard question: ethics of marketing vulnerable people<br/>49:25 The Lamborghini-NDIS problem<br/>51:00 Gigi&apos;s celebrity question<br/>52:30 Inclusive influencing: the centre Solomon would build<br/>58:30 10 years from now, what will the sector say?<br/>1:00:50 The Marshall Islands ripple story<br/>1:02:00 Why community services are invisible online<br/><br/>SPONSOR<br/>Wholii – NDIS compliance, without the chaos. Cuts admin, automates the manual stuff, keeps your team audit-ready. Book a free demo: https://wholii.com.au (ad read at 30:15)<br/>LinkedIn: https://www.linkedin.com/company/wholii/<br/><br/>This conversation goes deep on what&apos;s broken with how the NDIS markets itself, and the small shifts that change everything. Solomon&apos;s 15-year origin story. Why Aligned built their own CRM. The post that got 127 likes with under 100 connections. The ethics of marketing vulnerable people. The kind of inclusive content centre Solomon would build if money was no object.<br/><br/>There&apos;s also a headbands game. And a shark head. Stay for both.<br/><br/>Solomon Rokotavaga is Head of Marketing &amp; Community Engagement at Aligned Community Care, an NDIS provider specialising in complex mental health. Aligned Community Care is also a presenting sponsor of this episode.<br/>LinkedIn: https://www.linkedin.com/in/solomon-rokotavaga-26a466107/<br/>Website: https://alignedcommunitycare.com.au<br/>YouTube: https://www.youtube.com/@AlignedCommunityCare<br/><br/>Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab.<br/>LinkedIn: https://www.linkedin.com/in/yosmerys-aparicio-cuencas/<br/>Website: https://linktr.ee/Yosmerys<br/><br/>@teamwiththequeen on TikTok, Instagram, and YouTube. New episodes fortightly.<br/><br/>Team with the Queen is a Supporting Communities Australia production.<br/><br/>#NDIS #ContentMarketing #SupportCoordinator</p>]]></content:encoded>
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    <pubDate>Wed, 10 Jun 2026 19:00:00 +1000</pubDate>
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  <psc:chapter start="4:30" title="Starting at DSA and working the front line" />
  <psc:chapter start="6:30" title="The Criminal Justice Program years" />
  <psc:chapter start="9:00" title="Black don&#39;t crack and the Venezuelan heritage detour" />
  <psc:chapter start="10:50" title="Aligned Community Care and why they built their own CRM" />
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  <psc:chapter start="18:00" title="Elevate Youth Lab and the &quot;Queen&quot; origin story" />
  <psc:chapter start="21:00" title="The headbands game (and the shark-head story)" />
  <psc:chapter start="27:30" title="What&#39;s on Solomon&#39;s forehead?" />
  <psc:chapter start="30:15" title="A word from our sponsor: Wholii" />
  <psc:chapter start="30:50" title="Back to the game" />
  <psc:chapter start="32:30" title="Why content in the NDIS sector is broken" />
  <psc:chapter start="33:50" title="&quot;Hey guys, my name is Solomon&quot; – scroll" />
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  <psc:chapter start="43:45" title="Vulnerability is the strategy" />
  <psc:chapter start="46:20" title="The hard question: ethics of marketing vulnerable people" />
  <psc:chapter start="49:25" title="The Lamborghini-NDIS problem" />
  <psc:chapter start="51:00" title="Gigi&#39;s celebrity question" />
  <psc:chapter start="52:30" title="Inclusive influencing: the centre Solomon would build" />
  <psc:chapter start="58:30" title="10 years from now, what will the sector say?" />
  <psc:chapter start="1:00:50" title="The Marshall Islands ripple story" />
  <psc:chapter start="1:02:00" title="Why community services are invisible online" />
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    <itunes:duration>3878</itunes:duration>
    <itunes:keywords>Australian podcast, interview podcast, leaders, founders, NDIS, support coordinator, community services, storytelling, Latina podcast, Yosmerys, Team with the Queen, Solomon Rokotavaga, Aligned Community Care, Wholii, business interview, Australia, Sydney</itunes:keywords>
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