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  <description><![CDATA[<p><b>On The Pulse</b> is where product, technology, and go-to-market leaders share what it really takes to build.</p><p>Hosted by Ricky Burns and Tony Mulcock, founders of Pulse Group, the show features Directors, CPOs, CTOs, and senior product leaders in candid conversations about roadmaps, technical challenges, career milestones, and leadership lessons.</p><p>Some episodes highlight individuals and the stories that shaped them.</p><p>Others are deep dives into how teams solve real market problems, what’s working, what isn’t, and what’s next.</p>]]></description>
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    <itunes:title>Health Tech Product Leadership, Confidence &amp; Building AI-Native Teams with Brigitte West</itunes:title>
    <title>Health Tech Product Leadership, Confidence &amp; Building AI-Native Teams with Brigitte West</title>
    <itunes:summary><![CDATA[In this episode of On the Pulse, Tony Mulcock (Pulse Group) sits down with Brigitte West, a senior product leader in health tech, to unpack her journey from studying medical sciences and founding an early beauty tech company to leading product, design, engineering, and clinical teams at executive level. Brigitte shares why she’s stayed focused on healthcare impact, how shipping real products (from early breastfeeding support tools to systems used in millions of NHS appointments) shaped her ca...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of On the Pulse, Tony Mulcock (Pulse Group) sits down with <b>Brigitte</b> West, a senior product leader in health tech, to unpack her journey from studying medical sciences and founding an early beauty tech company to leading product, design, engineering, and clinical teams at executive level. <b>Brigitte</b> shares why she’s stayed focused on healthcare impact, how shipping real products (from early breastfeeding support tools to systems used in millions of NHS appointments) shaped her career, and what she looks for when hiring across regulated and non-regulated backgrounds. The conversation explores women in tech and self-belief, learning by doing versus waiting for permission, leading in scale-ups with ROI-focused “bets,” building international teams in India with autonomy and strategic context, and how AI is changing workflows, decision-making, and the boundaries between PM, design, and engineering.<br/><br/>00:00 Believe Before Ready<br/>00:44 Podcast Welcome Intro<br/>03:03 From Med Sci to Startup<br/>04:53 Health Tech Calling<br/>11:45 Impact Driven Product Work<br/>14:58 Hiring for Motivation Balance<br/>24:45 Women in Tech Mentors<br/>29:28 Action Over Permission<br/>34:29 Leading at Different Scales<br/>36:09 Crafting Product Strategy<br/>36:33 Org Design Follows Strategy<br/>37:46 Aligning With CEO And CFO<br/>38:38 Products As Portfolio Bets<br/>40:07 ROI Mindset In Scaleups<br/>42:11 Balancing People Process Politics<br/>42:58 Planning For High Impact<br/>45:00 Redesigning Work With AI Tools<br/>48:29 Building Teams In India<br/>54:46 Autonomy And Decision Speed<br/>58:06 AI Experimentation Culture<br/>01:00:52 Personal AI Workflows<br/>01:05:38 Leading Through AI Change<br/>01:07:14 Impact Over Frameworks<br/>01:09:18 Advice For Aspiring Leaders<br/>01:12:38 Final Thanks And Wrap</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of On the Pulse, Tony Mulcock (Pulse Group) sits down with <b>Brigitte</b> West, a senior product leader in health tech, to unpack her journey from studying medical sciences and founding an early beauty tech company to leading product, design, engineering, and clinical teams at executive level. <b>Brigitte</b> shares why she’s stayed focused on healthcare impact, how shipping real products (from early breastfeeding support tools to systems used in millions of NHS appointments) shaped her career, and what she looks for when hiring across regulated and non-regulated backgrounds. The conversation explores women in tech and self-belief, learning by doing versus waiting for permission, leading in scale-ups with ROI-focused “bets,” building international teams in India with autonomy and strategic context, and how AI is changing workflows, decision-making, and the boundaries between PM, design, and engineering.<br/><br/>00:00 Believe Before Ready<br/>00:44 Podcast Welcome Intro<br/>03:03 From Med Sci to Startup<br/>04:53 Health Tech Calling<br/>11:45 Impact Driven Product Work<br/>14:58 Hiring for Motivation Balance<br/>24:45 Women in Tech Mentors<br/>29:28 Action Over Permission<br/>34:29 Leading at Different Scales<br/>36:09 Crafting Product Strategy<br/>36:33 Org Design Follows Strategy<br/>37:46 Aligning With CEO And CFO<br/>38:38 Products As Portfolio Bets<br/>40:07 ROI Mindset In Scaleups<br/>42:11 Balancing People Process Politics<br/>42:58 Planning For High Impact<br/>45:00 Redesigning Work With AI Tools<br/>48:29 Building Teams In India<br/>54:46 Autonomy And Decision Speed<br/>58:06 AI Experimentation Culture<br/>01:00:52 Personal AI Workflows<br/>01:05:38 Leading Through AI Change<br/>01:07:14 Impact Over Frameworks<br/>01:09:18 Advice For Aspiring Leaders<br/>01:12:38 Final Thanks And Wrap</p>]]></content:encoded>
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    <pubDate>Wed, 27 May 2026 07:00:00 +0100</pubDate>
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    <itunes:title>The Product Evolution: Navigating Retail, Leadership, and the AI Revolution with Fabrice Khullar</itunes:title>
    <title>The Product Evolution: Navigating Retail, Leadership, and the AI Revolution with Fabrice Khullar</title>
    <itunes:summary><![CDATA[In the debut episode of On The Pulse, host Ricky Burns sits down with Fabrice Khullar, a product leader who has spent over two decades at the forefront of digital transformation for some of the UK’s most iconic brands. Currently the Director of Product, UX, and Optimisation at Boots UK, Fabrice’s career journey spans senior roles at Sky, Sainsbury’s, and Selfridges, offering a unique perspective on how product management shifts between pure tech and large scale retail.  Fabrice pulls bac...]]></itunes:summary>
    <description><![CDATA[<p>In the debut episode of <b>On The Pulse</b>, host Ricky Burns sits down with Fabrice Khullar, a product leader who has spent over two decades at the forefront of digital transformation for some of the UK’s most iconic brands. Currently the Director of Product, UX, and Optimisation at <b>Boots UK</b>, Fabrice’s career journey spans senior roles at <b>Sky, Sainsbury’s, and Selfridges</b>, offering a unique perspective on how product management shifts between pure tech and large scale retail. </p><p>Fabrice pulls back the curtain on what it really takes to move from &quot;delivery&quot; to &quot;discovery,&quot; how to handle the high pressure transition from individual contributor to leadership, and why the most important part of a product manager&apos;s role in the age of AI might be deciding what <b>not</b> to build. </p><p>In this episode, we discuss:</p><ul><li><b>The Career Pivot:</b> How Fabrice moved from journalism and project management into the early days of product development at Orange and Sky. </li><li><b>Retail vs. Pure Tech:</b> The fundamental differences in managing products when your &quot;customers&quot; are right in front of you on the shop floor. </li><li><b>The Leadership Leap:</b> Moving from leading a product to leading the <em>people</em> who lead products, and the &quot;dirty word&quot; every leader must master: politics. </li><li><b>The AI Revolution:</b> What &quot;vibe coding&quot; means for the future of engineering and how product teams can use AI to accelerate roadmaps without losing the human touch. </li><li><b>Agentic Commerce:</b> Why the future of shopping is about &quot;stacking channels&quot; and meeting the consumer in their increasingly messy, multitasking lives. </li></ul><p>Timestamps:</p><p><br/></p><p><b>00:00</b> - Introduction to On The Pulse  </p><p><b>02:40</b> - Fabrice’s journey: From journalism to product management  </p><p><b>07:08</b> - Disrupting the industry: Lessons from Sky and Now TV  </p><p><b>11:49</b> - The unique challenges of product management in retail  </p><p><b>15:51</b> - Why &quot;technical debt&quot; is actually a product strategy problem  </p><p><b>22:22</b> - The transition into leadership: Moving from leading products to leading people  </p><p><b>35:53</b> - AI, vibe coding, and the future of engineering  </p><p><b>44:47</b> - The next decade of retail: Convenience, fragmentation, and agentic commerce  </p><p><b>53:16</b> - Closing thoughts and where to connect with Fabrice  </p><p>Connect with us:</p><ul><li><b>Host:</b> Ricky Burns: https://www.linkedin.com/in/richardmarcburns/</li><li><b>Guest:</b> Fabrice Khullar: https://www.linkedin.com/in/fabrice-khullar-4309153/</li><li><b>Produced by:</b> Pulse Group: https://pulserecruit.co.uk/<br/><br/></li></ul><p><b>Don&apos;t forget to subscribe to On The Pulse for more candid conversations with the leaders building the future of technology and product strategy.</b></p>]]></description>
    <content:encoded><![CDATA[<p>In the debut episode of <b>On The Pulse</b>, host Ricky Burns sits down with Fabrice Khullar, a product leader who has spent over two decades at the forefront of digital transformation for some of the UK’s most iconic brands. Currently the Director of Product, UX, and Optimisation at <b>Boots UK</b>, Fabrice’s career journey spans senior roles at <b>Sky, Sainsbury’s, and Selfridges</b>, offering a unique perspective on how product management shifts between pure tech and large scale retail. </p><p>Fabrice pulls back the curtain on what it really takes to move from &quot;delivery&quot; to &quot;discovery,&quot; how to handle the high pressure transition from individual contributor to leadership, and why the most important part of a product manager&apos;s role in the age of AI might be deciding what <b>not</b> to build. </p><p>In this episode, we discuss:</p><ul><li><b>The Career Pivot:</b> How Fabrice moved from journalism and project management into the early days of product development at Orange and Sky. </li><li><b>Retail vs. Pure Tech:</b> The fundamental differences in managing products when your &quot;customers&quot; are right in front of you on the shop floor. </li><li><b>The Leadership Leap:</b> Moving from leading a product to leading the <em>people</em> who lead products, and the &quot;dirty word&quot; every leader must master: politics. </li><li><b>The AI Revolution:</b> What &quot;vibe coding&quot; means for the future of engineering and how product teams can use AI to accelerate roadmaps without losing the human touch. </li><li><b>Agentic Commerce:</b> Why the future of shopping is about &quot;stacking channels&quot; and meeting the consumer in their increasingly messy, multitasking lives. </li></ul><p>Timestamps:</p><p><br/></p><p><b>00:00</b> - Introduction to On The Pulse  </p><p><b>02:40</b> - Fabrice’s journey: From journalism to product management  </p><p><b>07:08</b> - Disrupting the industry: Lessons from Sky and Now TV  </p><p><b>11:49</b> - The unique challenges of product management in retail  </p><p><b>15:51</b> - Why &quot;technical debt&quot; is actually a product strategy problem  </p><p><b>22:22</b> - The transition into leadership: Moving from leading products to leading people  </p><p><b>35:53</b> - AI, vibe coding, and the future of engineering  </p><p><b>44:47</b> - The next decade of retail: Convenience, fragmentation, and agentic commerce  </p><p><b>53:16</b> - Closing thoughts and where to connect with Fabrice  </p><p>Connect with us:</p><ul><li><b>Host:</b> Ricky Burns: https://www.linkedin.com/in/richardmarcburns/</li><li><b>Guest:</b> Fabrice Khullar: https://www.linkedin.com/in/fabrice-khullar-4309153/</li><li><b>Produced by:</b> Pulse Group: https://pulserecruit.co.uk/<br/><br/></li></ul><p><b>Don&apos;t forget to subscribe to On The Pulse for more candid conversations with the leaders building the future of technology and product strategy.</b></p>]]></content:encoded>
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    <pubDate>Thu, 14 May 2026 06:00:00 +0100</pubDate>
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