Where value gets delivered Wed, 19 Aug 2026 17:20:26 +1000 https://www.buzzsprout.com/2615601 en-au © 2026 Where value gets delivered yes 55f4bed0-09b6-5af0-8f7f-b93f2aeae27d Louise Langridge episodic false Conversations with leaders behind real transformation outcomes


A podcast exploring how transformation actually delivers value, where strategy meets execution, and where people and technology intersect to drive outcomes that matter.


Through candid conversations with experienced transformation leaders, this series goes beyond theory to uncover what really works. From aligning stakeholders and navigating complexity, to embedding change that lasts, each episode shares practical insight into how value is realised and why it so often isn’t.


Grounded in real-world experience, this podcast focuses on the decisions, trade-offs, and human dynamics that shape transformation success.

]]> Buzzsprout (https://www.buzzsprout.com) Transformation, Transformation Value, Business Value, Leadership, Project Delivery, Advisory and Technology Louise Langridge https://storage.buzzsprout.com/dgfcv3wl8x85b0cgtpjuf8vnnxhn?.jpg Where value gets delivered https://www.buzzsprout.com/2615601 Building AI That Delivers: Lessons from Sydney University's CFO and GM of AI Building AI That Delivers: Lessons from Sydney University's CFO and GM of AI How do you build an AI capability that delivers nearly $150 million in measurable value inside a university finance function?

In this episode of Where Value Gets Delivered, Org's Louise Langridge sits down with Wayne Andrews, CFO of the University of Sydney, and Dan Hart, GM of AI, to unpack how they built an AI and automation hub that reports into the office of the CFO, and why "chase service, not savings" became their guiding philosophy.

From a single chatbot in 2019 to a program that has delivered close to $150 million in cumulative savings, this is a candid, practical conversation about what it takes to move from AI hype to AI value.

In this episode, you'll hear:

  • Why Wayne's team set out to “chase service, not dollars”, and how that philosophy drove savings as a byproduct
  • How the “complex degrees” project used generative AI to cut transcript processing time
  • Why the biggest shift in team capability wasn't technical, but about relationships and consulting skills
  • How the team turned a sceptical internal audit function into one of their biggest advocates
  • Why AI fills the “white space” between enterprise systems rather than replacing them
  • How to build sustainable demand for a central AI capability, rather than waiting for it to come to you


Where Value Gets Delivered

A podcast by Org, exploring what it takes to turn transformation ambition into measurable value.

Enjoyed the conversation? Follow Where Value Gets Delivered, and share the episode with someone leading transformation in their organisation.


Connect with us: https://www.linkedin.com/company/thisisorg/

Website: www.thisisorg.com

]]> How do you build an AI capability that delivers nearly $150 million in measurable value inside a university finance function?

In this episode of Where Value Gets Delivered, Org's Louise Langridge sits down with Wayne Andrews, CFO of the University of Sydney, and Dan Hart, GM of AI, to unpack how they built an AI and automation hub that reports into the office of the CFO, and why "chase service, not savings" became their guiding philosophy.

From a single chatbot in 2019 to a program that has delivered close to $150 million in cumulative savings, this is a candid, practical conversation about what it takes to move from AI hype to AI value.

In this episode, you'll hear:

  • Why Wayne's team set out to “chase service, not dollars”, and how that philosophy drove savings as a byproduct
  • How the “complex degrees” project used generative AI to cut transcript processing time
  • Why the biggest shift in team capability wasn't technical, but about relationships and consulting skills
  • How the team turned a sceptical internal audit function into one of their biggest advocates
  • Why AI fills the “white space” between enterprise systems rather than replacing them
  • How to build sustainable demand for a central AI capability, rather than waiting for it to come to you


Where Value Gets Delivered

A podcast by Org, exploring what it takes to turn transformation ambition into measurable value.

Enjoyed the conversation? Follow Where Value Gets Delivered, and share the episode with someone leading transformation in their organisation.


Connect with us: https://www.linkedin.com/company/thisisorg/

Website: www.thisisorg.com

]]> Louise Langridge Buzzsprout-19668958 Wed, 19 Aug 2026 17:00:00 +1000 2590 full false People and Culture: The Real Engine of Transformation People and Culture: The Real Engine of Transformation In this episode of Where Value Gets Delivered, Louise Langridge is joined by Deanne Stewart, CEO of Aware Super, to explore what it takes to lead a complex, multi-year, whole-of-organisation transformation without losing sight of the value you set out to create.

Since stepping into the CEO role in 2018, Deanne has led Aware Super (then First State Super) through a transformation spanning technology, process, people and culture; reshaping how the fund serves 1.2+ million Australian members. In this candid conversation, she shares the scoping decisions, the assumptions that didn't survive contact with reality, and the leadership discipline required to keep momentum years after go-live.

In this episode, you'll hear:

  • Why Deanne treated this from day one as a whole-of-organisation transformation, not a technology project
  • How scope discipline, including saying no to initiatives the business wanted, accelerated momentum later
  • The assumption about team structure that didn't survive contact with reality, and what replaced it
  • How Aware Super protected members while rebuilding the engine underneath them
  • Why culture, not technology, is what Deanne calls Aware Super's biggest competitive advantage
  • How psychological safety and “no blame” thinking helped the team navigate the hardest moments
  • Why transformation never really finishes, and what that means for how you invest in your leaders 

Where Value Gets Delivered

A podcast by Org, exploring what it takes to turn transformation ambition into measurable value.

Enjoyed the conversation? Follow Where Value Gets Delivered, and share the episode with someone leading transformation in their organisation.


Connect with us: https://www.linkedin.com/company/thisisorg/

Website: www.thisisorg.com

]]> In this episode of Where Value Gets Delivered, Louise Langridge is joined by Deanne Stewart, CEO of Aware Super, to explore what it takes to lead a complex, multi-year, whole-of-organisation transformation without losing sight of the value you set out to create.

Since stepping into the CEO role in 2018, Deanne has led Aware Super (then First State Super) through a transformation spanning technology, process, people and culture; reshaping how the fund serves 1.2+ million Australian members. In this candid conversation, she shares the scoping decisions, the assumptions that didn't survive contact with reality, and the leadership discipline required to keep momentum years after go-live.

In this episode, you'll hear:

  • Why Deanne treated this from day one as a whole-of-organisation transformation, not a technology project
  • How scope discipline, including saying no to initiatives the business wanted, accelerated momentum later
  • The assumption about team structure that didn't survive contact with reality, and what replaced it
  • How Aware Super protected members while rebuilding the engine underneath them
  • Why culture, not technology, is what Deanne calls Aware Super's biggest competitive advantage
  • How psychological safety and “no blame” thinking helped the team navigate the hardest moments
  • Why transformation never really finishes, and what that means for how you invest in your leaders 

Where Value Gets Delivered

A podcast by Org, exploring what it takes to turn transformation ambition into measurable value.

Enjoyed the conversation? Follow Where Value Gets Delivered, and share the episode with someone leading transformation in their organisation.


Connect with us: https://www.linkedin.com/company/thisisorg/

Website: www.thisisorg.com

]]> Louise Langridge Buzzsprout-19596444 Tue, 04 Aug 2026 14:00:00 +1000 2468 Transformation Value, Leadership, People and Culture 1 full false