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  <title>Access Granted</title>

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  <copyright>© 2026 Access Granted</copyright>
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  <description><![CDATA[<p>Real conversations. Real challenges. Real solutions.</p><p><br></p><p><em>Access Granted</em> is a podcast from Sentinel and its group of companies, bringing together industry leaders to unpack what’s actually happening in the door and door industry today.</p>]]></description>
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    <itunes:title>Episode 2: Managing Expectations When Operations Can&#39;t Stop</itunes:title>
    <title>Episode 2: Managing Expectations When Operations Can&#39;t Stop</title>
    <itunes:summary><![CDATA[When operations are under pressure, managing customer expectations becomes just as important as solving the problem itself.  Join Vince Enright, CGO at Sentinel, and James Silberstein, Head of Commercial at Trivest, as they discuss communication, trust, and what separates service providers that customers trust from those they simply use. ]]></itunes:summary>
    <description><![CDATA[<p>When operations are under pressure, managing customer expectations becomes just as important as solving the problem itself. </p><p>Join Vince Enright, CGO at Sentinel, and James Silberstein, Head of Commercial at Trivest, as they discuss communication, trust, and what separates service providers that customers trust from those they simply use.</p>]]></description>
    <content:encoded><![CDATA[<p>When operations are under pressure, managing customer expectations becomes just as important as solving the problem itself. </p><p>Join Vince Enright, CGO at Sentinel, and James Silberstein, Head of Commercial at Trivest, as they discuss communication, trust, and what separates service providers that customers trust from those they simply use.</p>]]></content:encoded>
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    <itunes:title>Episode 1: Proactive vs. Reactive Door &amp; Dock Management</itunes:title>
    <title>Episode 1: Proactive vs. Reactive Door &amp; Dock Management</title>
    <itunes:summary><![CDATA[In our debut episode, we dive into a critical, but often overlooked, aspect of facility operations: the difference between reactive fixes and proactive door and dock management.   Joined by Daniel Hadcock, VP of Sales at Hörmann North America, our Chief Growth Officer, Vince Enright, unpacks why so many facilities wait for failures before taking action, and the real cost of that mindset. ]]></itunes:summary>
    <description><![CDATA[<p>In our debut episode, we dive into a critical, but often overlooked, aspect of facility operations: the difference between reactive fixes and proactive door and dock management. <br/><br/>Joined by Daniel Hadcock, VP of Sales at Hörmann North America, our Chief Growth Officer, Vince Enright, unpacks why so many facilities wait for failures before taking action, and the real cost of that mindset.</p>]]></description>
    <content:encoded><![CDATA[<p>In our debut episode, we dive into a critical, but often overlooked, aspect of facility operations: the difference between reactive fixes and proactive door and dock management. <br/><br/>Joined by Daniel Hadcock, VP of Sales at Hörmann North America, our Chief Growth Officer, Vince Enright, unpacks why so many facilities wait for failures before taking action, and the real cost of that mindset.</p>]]></content:encoded>
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    <pubDate>Wed, 08 Apr 2026 12:00:00 -0400</pubDate>
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