Unchartered Territory Tue, 15 Sep 2026 08:00:02 -0400 https://www.buzzsprout.com/2605564 en-gb © 2026 Unchartered Territory yes 45dff2c6-9b8a-5fd3-977e-760aacb855ac Moneypenny episodic false Unchartered Territory is where leadership gets real - candid conversations, bold perspectives, and the untold stories behind the wins, failures, and everything in between.

 

Hosted by Jesper With-Fogstrup, Group CEO of Moneypenny, the podcast explores how today’s most influential leaders are rethinking business, leadership, and the future of work.

 

Jesper leads Moneypenny, the Wrexham-founded company redefining customer conversations on a global scale. Since joining, he has accelerated growth and strengthened its technology and digital edge, building on its reputation as one of the UK’s most admired workplaces and a leader in delivering brilliantly human customer experiences.

 

Prior to Moneypenny, Jesper held senior roles at HSBC and Compare the Market, and served as CEO of Smoove plc., where he led large-scale digital and technology transformation. Known for challenging convention, he blends deep technical and commercial expertise with a strong belief that great businesses are built on people, culture, and long-term thinking.

 

Through honest, thought-provoking conversations, Unchartered Territory aims to inspire the next generation of leaders to think differently and lead with intent.

]]> Buzzsprout (https://www.buzzsprout.com) Moneypenny https://storage.buzzsprout.com/z5zze3dq1iv8hocbs2kvd04jzcwv?.jpg Unchartered Territory https://www.buzzsprout.com/2605564 The £28 billion price of bad customer service – Jo Causon & Wendy Swash The £28 billion price of bad customer service – Jo Causon & Wendy Swash Jo Causon, CEO of the Institute of Customer Service, and Wendy Swash, COO of Moneypenny, join Jesper With-Fogstrup to make the case for why customer service is one of the most undervalued assets in business. 

They unpack the £28 billion a year poor customer service costs the UK economy, the data showing that businesses with above-average customer satisfaction see 10% higher EBITDA, 7% higher revenue and twice the productivity of their peers, and why Moneypenny recruits for attitude over CV.

They also discuss the rising abuse frontline workers are facing, the campaign fighting to change the law to protect them, and how far AI has come, and hasn't, in customer service. 

A conversation about the true cost of getting service wrong, and the case for finally treating it as a boardroom priority.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Jo Causon, CEO of the Institute of Customer Service, and Wendy Swash, COO of Moneypenny, join Jesper With-Fogstrup to make the case for why customer service is one of the most undervalued assets in business. 

They unpack the £28 billion a year poor customer service costs the UK economy, the data showing that businesses with above-average customer satisfaction see 10% higher EBITDA, 7% higher revenue and twice the productivity of their peers, and why Moneypenny recruits for attitude over CV.

They also discuss the rising abuse frontline workers are facing, the campaign fighting to change the law to protect them, and how far AI has come, and hasn't, in customer service. 

A conversation about the true cost of getting service wrong, and the case for finally treating it as a boardroom priority.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Buzzsprout-19804337 Tue, 15 Sep 2026 13:00:00 +0100 2469 1 13 full false Why we're still managing people like it's 1926 – Adam Kingl Why we're still managing people like it's 1926 – Adam Kingl Are we trying to build the workplace of the future using management practices from the past?

Adam Kingl joins Jesper With-Fogstrup to explore why leadership needs to evolve as AI transforms work and younger generations rethink what they expect from their careers.

From the surprising leadership lessons Adam learned through acting and improvisation to the power of saying "yes, and", they discuss creativity, curiosity, emotional intelligence and the human skills machines can't easily replicate.

Adam also challenges assumptions about Gen Z, explains why businesses need to rethink employee retention, and shares the thinking behind Executive Eats – his cookbook designed to help people improve energy, focus, mood and performance through food.

A fascinating conversation about leadership, people, creativity and what work could look like next.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Are we trying to build the workplace of the future using management practices from the past?

Adam Kingl joins Jesper With-Fogstrup to explore why leadership needs to evolve as AI transforms work and younger generations rethink what they expect from their careers.

From the surprising leadership lessons Adam learned through acting and improvisation to the power of saying "yes, and", they discuss creativity, curiosity, emotional intelligence and the human skills machines can't easily replicate.

Adam also challenges assumptions about Gen Z, explains why businesses need to rethink employee retention, and shares the thinking behind Executive Eats – his cookbook designed to help people improve energy, focus, mood and performance through food.

A fascinating conversation about leadership, people, creativity and what work could look like next.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19754019 Tue, 08 Sep 2026 08:00:00 +0100 2162 1 12 full false How can you sell people something they don't actually need - Jody Wainwright How can you sell people something they don't actually need - Jody Wainwright Jody Wainwright, Joint Managing Director of Boodles, joins Jesper With-Fogstrup to talk about running a sixth-generation family jewellery business, and what it takes to sell something nobody actually needs.

Jody shares stories from million-pound diamond-buying trips to New York, the moment at 19 that changed the course of his life, and why Boodles pays teams rather than individuals on commission. They also discuss Boodles' single mine origin gold initiative, the first of its kind in the world, and why Jody believes "impact" is a better word than ESG.

A conversation about family, faith, luxury and building a 227-year-old business for the next generation.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Jody Wainwright, Joint Managing Director of Boodles, joins Jesper With-Fogstrup to talk about running a sixth-generation family jewellery business, and what it takes to sell something nobody actually needs.

Jody shares stories from million-pound diamond-buying trips to New York, the moment at 19 that changed the course of his life, and why Boodles pays teams rather than individuals on commission. They also discuss Boodles' single mine origin gold initiative, the first of its kind in the world, and why Jody believes "impact" is a better word than ESG.

A conversation about family, faith, luxury and building a 227-year-old business for the next generation.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19665309 Tue, 01 Sep 2026 08:00:00 +0100 2448 1 11 full false How to become the guardian of trust - Adrian Blair How to become the guardian of trust - Adrian Blair Trustpilot CEO Adrian Blair joins Jesper With-Fogstrup to unpack what trust really means in business, and why it's becoming one of the most valuable assets a company can have. 

From Google and Spotify to scaling Just Eat into a FTSE 100 company, Adrian reflects on the three ingredients of trust (transparency, credibility and genuine care), how AI is reshaping the way customers make decisions, and why Trustpilot filters out around 9% of reviews to keep the platform reliable. 

They discuss the difference between high-trust and low-trust societies, Trustpilot's partnership with Shopify, what it means to lead with authenticity, and why Adrian never makes an important hiring decision without meeting someone in person. 

A conversation about trust, technology and building a business that people believe in.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Trustpilot CEO Adrian Blair joins Jesper With-Fogstrup to unpack what trust really means in business, and why it's becoming one of the most valuable assets a company can have. 

From Google and Spotify to scaling Just Eat into a FTSE 100 company, Adrian reflects on the three ingredients of trust (transparency, credibility and genuine care), how AI is reshaping the way customers make decisions, and why Trustpilot filters out around 9% of reviews to keep the platform reliable. 

They discuss the difference between high-trust and low-trust societies, Trustpilot's partnership with Shopify, what it means to lead with authenticity, and why Adrian never makes an important hiring decision without meeting someone in person. 

A conversation about trust, technology and building a business that people believe in.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19569057 Tue, 25 Aug 2026 13:00:00 +0100 2155 1 9 full false How to break the rules and build a category - John Stapleton How to break the rules and build a category - John Stapleton Serial entrepreneur John Stapleton joins Jesper With-Fogstrup to talk about building an entire food category from scratch, and what it took to get there when the experts said it couldn't be done. 

John co-founded New Covent Garden Soup Co. in 1987, convincing Waitrose to stock fresh soup in the chiller aisle, against advice that it would spoil, poison customers, and never get shelf space. He scaled the business to over £20 million before a successful exit in 1998, then went on to co-found Little Dish, capturing a dominant share of the chilled toddler food market. 

 In between, five years building a US soup business ended in bankruptcy, a chapter he calls the "shit sandwich" in the middle of his career. 

 They discuss when to trust your own judgement over expert advice, the Waitrose meeting that made the business real, and why John believes success is a lousy teacher compared to failure.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Serial entrepreneur John Stapleton joins Jesper With-Fogstrup to talk about building an entire food category from scratch, and what it took to get there when the experts said it couldn't be done. 

John co-founded New Covent Garden Soup Co. in 1987, convincing Waitrose to stock fresh soup in the chiller aisle, against advice that it would spoil, poison customers, and never get shelf space. He scaled the business to over £20 million before a successful exit in 1998, then went on to co-found Little Dish, capturing a dominant share of the chilled toddler food market. 

 In between, five years building a US soup business ended in bankruptcy, a chapter he calls the "shit sandwich" in the middle of his career. 

 They discuss when to trust your own judgement over expert advice, the Waitrose meeting that made the business real, and why John believes success is a lousy teacher compared to failure.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19591254 Tue, 18 Aug 2026 13:00:00 +0100 2374 1 10 full false How to build a brand nobody wants to talk about – Sam Nebel How to build a brand nobody wants to talk about – Sam Nebel Goodwipes Co-Founder and Chief Commercial Officer Sam Nebel joins Jesper With-Fogstrup to share the unlikely story of building one of America's fastest-growing consumer brands from a product most people were too embarrassed to talk about.

From meeting his co-founder in a university bathroom to landing on the shelves of Target and Walmart, Sam reflects on the persistence, resilience and creativity required to create an entirely new product category. He shares lessons from years of fundraising, product refinement and building a brand that challenges convention without taking itself too seriously.

They discuss what it takes to break consumer taboos, the importance of authentic branding, how customer feedback drives innovation, and why great leadership is about creating space for others to succeed.

A conversation about entrepreneurship, category creation and building a business by turning an uncomfortable idea into a household brand.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Goodwipes Co-Founder and Chief Commercial Officer Sam Nebel joins Jesper With-Fogstrup to share the unlikely story of building one of America's fastest-growing consumer brands from a product most people were too embarrassed to talk about.

From meeting his co-founder in a university bathroom to landing on the shelves of Target and Walmart, Sam reflects on the persistence, resilience and creativity required to create an entirely new product category. He shares lessons from years of fundraising, product refinement and building a brand that challenges convention without taking itself too seriously.

They discuss what it takes to break consumer taboos, the importance of authentic branding, how customer feedback drives innovation, and why great leadership is about creating space for others to succeed.

A conversation about entrepreneurship, category creation and building a business by turning an uncomfortable idea into a household brand.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19474355 Mon, 10 Aug 2026 13:00:00 +0100 1923 1 8 full false Rehumanising work: Leadership, health and growth - Sir Charlie Mayfield Rehumanising work: Leadership, health and growth - Sir Charlie Mayfield Former John Lewis Chairman Sir Charlie Mayfield joins Jesper With-Fogstrup to explore leadership, employee ownership and one of the UK's biggest economic challenges: helping more people stay in work. 

 Drawing on his experience leading the John Lewis Partnership through financial crises, rapid digital transformation and major industry disruption, Charlie shares lessons on trust, customer focus and long-term thinking. 

 They discuss the future of retail, the opportunities and challenges created by AI, and Charlie's work leading the Government's Keep Britain Working review. He explains why fear and bureaucracy are preventing too many people from participating in work, and how employers can create healthier, more inclusive workplaces. 

 A conversation about leadership, growth and why rehumanising work could be the key to a stronger economy. 

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Former John Lewis Chairman Sir Charlie Mayfield joins Jesper With-Fogstrup to explore leadership, employee ownership and one of the UK's biggest economic challenges: helping more people stay in work. 

 Drawing on his experience leading the John Lewis Partnership through financial crises, rapid digital transformation and major industry disruption, Charlie shares lessons on trust, customer focus and long-term thinking. 

 They discuss the future of retail, the opportunities and challenges created by AI, and Charlie's work leading the Government's Keep Britain Working review. He explains why fear and bureaucracy are preventing too many people from participating in work, and how employers can create healthier, more inclusive workplaces. 

 A conversation about leadership, growth and why rehumanising work could be the key to a stronger economy. 

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19286862 Tue, 16 Jun 2026 08:00:00 +0100 2236 1 7 full false Purpose, craft and the future of luxury - Helen Brocklebank Purpose, craft and the future of luxury - Helen Brocklebank Walpole's CEO, Helen Brocklebank, explains why British luxury thrives on craft, collaboration and quiet innovation behind the scenes. And how brands with purpose and provenance, not just price, are the future for modern luxury. 

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Walpole's CEO, Helen Brocklebank, explains why British luxury thrives on craft, collaboration and quiet innovation behind the scenes. And how brands with purpose and provenance, not just price, are the future for modern luxury. 

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19071646 Mon, 04 May 2026 15:00:00 +0100 2034 1 6 full false Trust, risk and leading without ego - Rachel Clacher CBE & Dave Allan Trust, risk and leading without ego - Rachel Clacher CBE & Dave Allan Moneypenny co-founder, Rachel Clacher CBE, and innovation expert, Dave Allan, explore how trust, generosity and safe adventure can unlock real change. And why the future may belong to unfinished leaders with no time for ego.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny co-founder, Rachel Clacher CBE, and innovation expert, Dave Allan, explore how trust, generosity and safe adventure can unlock real change. And why the future may belong to unfinished leaders with no time for ego.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19081606 Mon, 04 May 2026 14:00:00 +0100 2117 1 5 full false From unlikely to unstoppable - Victoria Price From unlikely to unstoppable - Victoria Price Advisor and entrepreneur, Victoria Price, tells Jesper why hunger, authenticity, and support can turn unlikely paths into extraordinary careers - and how one person saw her potential and radically altered her life.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Advisor and entrepreneur, Victoria Price, tells Jesper why hunger, authenticity, and support can turn unlikely paths into extraordinary careers - and how one person saw her potential and radically altered her life.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19071474 Mon, 04 May 2026 13:00:00 +0100 1605 1 4 full false Doing good is just good business - Lord Richard Walker Doing good is just good business - Lord Richard Walker Doing right by people and planet is simply smart business, says Lord Richard Walker. The Iceland Chairman shows that bold action, from the boardroom to Everest, can redefine modern leadership.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Doing right by people and planet is simply smart business, says Lord Richard Walker. The Iceland Chairman shows that bold action, from the boardroom to Everest, can redefine modern leadership.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19081584 Mon, 04 May 2026 12:00:00 +0100 1856 1 3 full false Fixing work: Trust, focus and the human reset - Christine Armstrong Fixing work: Trust, focus and the human reset - Christine Armstrong Workplace guru Christine Armstrong explains why modern work feels broken and how focus, trust, human connection and smarter flexibility can help us make work actually work.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Workplace guru Christine Armstrong explains why modern work feels broken and how focus, trust, human connection and smarter flexibility can help us make work actually work.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19071597 Mon, 04 May 2026 11:00:00 +0100 2392 1 2 full false People before process: The Timpson way - Sir John Timpson People before process: The Timpson way - Sir John Timpson Sir John Timpson reveals how putting people before process built a wildly successful family business. And why trust, kindness and freedom on the frontline are (surprisingly) a competitive advantage.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Sir John Timpson reveals how putting people before process built a wildly successful family business. And why trust, kindness and freedom on the frontline are (surprisingly) a competitive advantage.

Uncharted Territory is brought to you by Moneypenny. Letting someone else represent your brand is hard. That’s why, at Moneypenny, we put trust at the heart of everything we do. We are you when you can’t be - empowering growth by making every conversation count. For more than 25 years, we've helped businesses across the UK and US manage customer conversations in smarter ways, combining brilliant people with our own AI technology. You can find out more at moneypenny.com.

]]> Moneypenny Buzzsprout-19071778 Mon, 04 May 2026 10:00:00 +0100 2010 1 1 full false