Behind the Teams Mon, 11 May 2026 16:05:12 -0400 en-au © 2026 Behind the Teams yes 3e1bfe32-d2b7-5fe8-9e97-acf24f4be859 Nicole How episodic false Go behind the scenes with leaders in Digital, Product & Design to find out how high performance teams are built and managed. 


Hosted by Nicole How, a former professional athlete turned recruitment consultant with a background in psychology, this podcast is an open conversation with experts about their experiences, behaviours and beliefs about what defines  leadership, team performance and success. We prioritise depth and practical mechanics over high level theory. 


If you’re a leader or aspiring leader in digital, product or design, this podcast is for you. 


]]> Buzzsprout (https://www.buzzsprout.com) Nicole How https://storage.buzzsprout.com/o2azg4e39zj9hx93szvznsa3iobc?.jpg Behind the Teams Turning the Leaf: From Studio to Strategic Partner with Gemma Poesaste Turning the Leaf: From Studio to Strategic Partner with Gemma Poesaste What does it really take to turn the leaf and transform an in-house creative team from an execution studio into a true strategic partner? 

In this episode, I sit down with Gemma Poesaste to unpack the journey of building Roam, Telstra's internal creative agency. From growing the team from 12 to 30, to navigating the very human side of change, we covered:

- Why quick wins matter more than people think

- The two-speed model of transformation

- How to build psychological safety for creatives in a corporate world

- Why getting creatives in the room early leads to better outcomes

- Tje biggest misconception non-creatives have about leading creative people.

If you lead, manage, or work alongside in-house creative teams, this one will resonate.

]]> What does it really take to turn the leaf and transform an in-house creative team from an execution studio into a true strategic partner? 

In this episode, I sit down with Gemma Poesaste to unpack the journey of building Roam, Telstra's internal creative agency. From growing the team from 12 to 30, to navigating the very human side of change, we covered:

- Why quick wins matter more than people think

- The two-speed model of transformation

- How to build psychological safety for creatives in a corporate world

- Why getting creatives in the room early leads to better outcomes

- Tje biggest misconception non-creatives have about leading creative people.

If you lead, manage, or work alongside in-house creative teams, this one will resonate.

]]> Nicole How Buzzsprout-19155371 Tue, 12 May 2026 06:00:00 +1000 1554 1 4 full false The Proud Pragmatist: Why Design Quality is Negotiable with Matthias Schreck The Proud Pragmatist: Why Design Quality is Negotiable with Matthias Schreck In this episode of Behind the Teams, host Nicole How sits down with Matthias Schreck, Head of Design at WiseTech Global. With a career spanning nearly two decades, including nine formative years at Atlassian, Matty shares his philosophy as a "proud pragmatist". We dive into why the best design leaders are willing to negotiate on "gold standards" to ensure the ultimate success of the product.

Key Takeaways:

  • The Pragmatic Design Leader: Why sticking strictly to a process can be a trap and how to gain the confidence to "go right" when the process says "go left"
  • Hiring for Intellectual Horsepower: Why Matty prioritises a designer's raw ability to solve high-complexity problems over their ability to simply follow the Double Diamond
  • The "System" Trap: Why implementing design systems or rigid processes too early can stifle innovation and create blind spots.
  • AI and Future Workflows: How the rapid evolution of AI requires us to stay in an "era of experimentation" rather than rushing to build new guardrails.
]]> In this episode of Behind the Teams, host Nicole How sits down with Matthias Schreck, Head of Design at WiseTech Global. With a career spanning nearly two decades, including nine formative years at Atlassian, Matty shares his philosophy as a "proud pragmatist". We dive into why the best design leaders are willing to negotiate on "gold standards" to ensure the ultimate success of the product.

Key Takeaways:

  • The Pragmatic Design Leader: Why sticking strictly to a process can be a trap and how to gain the confidence to "go right" when the process says "go left"
  • Hiring for Intellectual Horsepower: Why Matty prioritises a designer's raw ability to solve high-complexity problems over their ability to simply follow the Double Diamond
  • The "System" Trap: Why implementing design systems or rigid processes too early can stifle innovation and create blind spots.
  • AI and Future Workflows: How the rapid evolution of AI requires us to stay in an "era of experimentation" rather than rushing to build new guardrails.
]]> Nicole How Buzzsprout-19038008 Mon, 20 Apr 2026 12:00:00 +1000 2118 1 3 full false The Power of Reps with Simon Hilton: Why the Speed of Shipping is the New Metric for Career Growth The Power of Reps with Simon Hilton: Why the Speed of Shipping is the New Metric for Career Growth In this episode of Behind the Teams, I sit down with Simon Hilton, the Head of AI Products at MYOB, to explore the intersection of leadership, team dynamics and the rapid evolution of technology. Simon shares his career mission of building great teams that build great products, emphasising that a high-performing team is the fundamental requirement for software success.

The conversation dives deep into:

  • The Leadership "Middle Ground": Simon describes his style as a balance between top-down direction and total autonomy, focusing on creating space for talent while maintaining strict accountability for results.
  • The Kitchen Metaphor: A unique look at organisational strategy, comparing "McDonald’s style" teams that follow strict processes to "hatted restaurant" teams that innovate and solve complex problems.
  • AI and the "Team of One": How AI is shifting roles from technical execution to managerial oversight, allowing individuals to manage "parallel agents" to ship products faster than ever before.
  • The Future of Career Growth: Why "getting your reps in" through AI-enabled shipping can compress years of traditional experience into a much shorter timeframe.
]]> In this episode of Behind the Teams, I sit down with Simon Hilton, the Head of AI Products at MYOB, to explore the intersection of leadership, team dynamics and the rapid evolution of technology. Simon shares his career mission of building great teams that build great products, emphasising that a high-performing team is the fundamental requirement for software success.

The conversation dives deep into:

  • The Leadership "Middle Ground": Simon describes his style as a balance between top-down direction and total autonomy, focusing on creating space for talent while maintaining strict accountability for results.
  • The Kitchen Metaphor: A unique look at organisational strategy, comparing "McDonald’s style" teams that follow strict processes to "hatted restaurant" teams that innovate and solve complex problems.
  • AI and the "Team of One": How AI is shifting roles from technical execution to managerial oversight, allowing individuals to manage "parallel agents" to ship products faster than ever before.
  • The Future of Career Growth: Why "getting your reps in" through AI-enabled shipping can compress years of traditional experience into a much shorter timeframe.
]]> Nicole How Buzzsprout-18928773 Mon, 30 Mar 2026 20:00:00 +1100 2114 1 2 full false Leading Through Complexity with Sarah Stokes: Building Design Maturity and High-Impact Teams Leading Through Complexity with Sarah Stokes: Building Design Maturity and High-Impact Teams In this episode we sit down with Sarah Stokes, a veteran of 25+ years to explore her experiences as a design leader. 

Whether you’re a Senior Designer eyeing your first lead role or a Head of Design struggling to build your teams authority, this conversation is your roadmap.

We dive deep into:

  • The Influence Myth: Why "doing good work" isn't enough and how to make influence a "team sport."
  • The Research Phase: Why every new design leader should treat their first 90 days like a UX research project.
  • Feedback as Sport: Learning from professional athletes to separate "critique of the work" from "critique of the human."
  • Complex Systems: Navigating team dynamics, psychological safety, and the "player-coach" evolution.
  • The Transition: Real talk on the shift away from the tools and how to "act as if" before you get the title.

Why Listen? As the design landscape shifts the ability to communicate value and lead adaptive teams becomes increasingly important. Tune in for tactical advice on building design maturity and leading with authenticity.

]]> In this episode we sit down with Sarah Stokes, a veteran of 25+ years to explore her experiences as a design leader. 

Whether you’re a Senior Designer eyeing your first lead role or a Head of Design struggling to build your teams authority, this conversation is your roadmap.

We dive deep into:

  • The Influence Myth: Why "doing good work" isn't enough and how to make influence a "team sport."
  • The Research Phase: Why every new design leader should treat their first 90 days like a UX research project.
  • Feedback as Sport: Learning from professional athletes to separate "critique of the work" from "critique of the human."
  • Complex Systems: Navigating team dynamics, psychological safety, and the "player-coach" evolution.
  • The Transition: Real talk on the shift away from the tools and how to "act as if" before you get the title.

Why Listen? As the design landscape shifts the ability to communicate value and lead adaptive teams becomes increasingly important. Tune in for tactical advice on building design maturity and leading with authenticity.

]]> Nicole How Buzzsprout-18814351 Mon, 09 Mar 2026 22:00:00 +1100 2108 1 1 full false