What happens when everyone in your organization understands where the company is going, what they're responsible for, and what needs to happen next?

In this episode of Coffee with Coleman, Josh Coleman sits down with Tricia Drake, EOS Implementer and founder of Tricia Drake Coaching, for an in-depth conversation about the Entrepreneurial Operating System (EOS) and how it helps leadership teams gain clarity, create accountability, solve issues, and execute their vision.

Tricia explains how she discovered EOS, why the Traction methodology immediately connected with her operations mindset, and how she now helps leadership teams implement the system inside their organizations.

Josh and Tricia break down some of the most important EOS concepts, including Level 10 Meetings, Rocks, scorecards, the Vision/Traction Organizer (V/TO), leadership accountability, root-cause issue solving, and the 90-Day World.

They also discuss what happens when companies attempt to self-implement EOS, why organizations can eventually hit a plateau, and how an outside EOS Implementer can help leadership teams get real, get clear, and get moving.

You'll learn why EOS isn't simply another business initiative. When implemented consistently, it provides a framework for connecting a company's long-term vision to the priorities, meetings, measurements, and actions happening every week.

Key topics include: EOS and Traction, Level 10 Meetings, Rocks and 90-day goals, leadership team alignment, accountability, scorecards, V/TO, solving issues at the root, self-implementing EOS, business operations, execution, and organizational growth.

Connect with Tricia: TriciaDrakeCoaching.com or find Tricia Drake Coaching on social media.

Coffee with Coleman brings together conversations about sales, operations, leadership mastery, business growth, and the systems that help organizations execute at a higher level.

On this episode of Coffee with Coleman, Josh Coleman sits down with entrepreneur, author, and home improvement industry leader Brian Gottlieb for a conversation about sales, leadership, operations, culture, and business growth.

Brian shares lessons from building and exiting multiple companies, developing high-performance sales teams, creating leadership bench strength, implementing daily KPIs, improving accountability, and building a business that can scale beyond its founder.

They also discuss Brian’s book, Beyond the Hammer, why belief is transferable, the difference between SOPs and business disciplines, overcoming fear, uncertainty and doubt (FUD), improving lead conversion, solving operational problems at the root, and preparing a home improvement company for an eventual exit.

If you're a contractor, home improvement business owner, sales leader, entrepreneur, or manager, this episode offers actionable insights for building a stronger team and a more scalable, profitable, and sellable business.

Topics include: Home Improvement Sales | Business Leadership | Sales Training | Daily KPIs | Company Culture | Business Scaling | Lead Generation | Operational Excellence | Leadership Development | Business Exit Strategy | Contractor Growth

In this episode of Coffee with Coleman, host Coleman sits down with Fiorella Quintana, the sales leader behind Miami Water & Air's explosive growth and one of the most respected names in the water treatment industry. Fiorella shares her incredible journey from earning $10 an hour at the front desk to becoming a sales powerhouse with a 90% personal closing rate and helping build one of the top-performing RainSoft dealerships in the nation. 

This conversation dives deep into sales accountability, leadership, recruiting, training, culture, and business growth. Fiorella reveals how she transformed her hiring process, built a high-performance team, developed a winning sales system, and created a culture where top performers thrive.

You'll learn why accountability matters, how to identify winning sales habits, the importance of speed-to-lead, and how continuous training can dramatically improve results in any industry. Whether you're a business owner, sales manager, entrepreneur, or sales professional, this episode is packed with practical strategies you can implement immediately. 

Key Topics Covered:

•  Sales accountability and leadership 
•  Building a high-performance sales culture 
•  Recruiting and retaining top talent 
•  Training sales teams for consistent success 
•  The habits of top closers 
•  Speed-to-lead and appointment setting strategies 
•  Home Depot lead generation and retail marketing 
•  Closing more deals through better customer education 
•  Scaling a business through people and process 
•  Overcoming adversity and building confidence in sales 

About Fiorella Quintana

Fiorella Quintana is a sales and operations leader at Miami Water & Air who has helped grow the company into one of the most successful RainSoft dealerships in the country. Known for her hands-on leadership style, innovative training systems, and relentless commitment to growth, she continues to mentor sales professionals across the industry. 

🎙️ Subscribe to Coffee with Coleman for more conversations with industry leaders, entrepreneurs, and high achievers sharing the lessons behind their success.

#CoffeeWithColeman #FiorellaQuintana #SalesAccountability #SalesLeadership #BusinessGrowth #Entrepreneurship #SalesTraining #LeadershipDevelopment #Recruiting #SalesSuccess #HighPerformanceTeams #RainSoft #MiamiWaterAndAir #LeadGeneration #ClosingDeals #BusinessPodcast #SalesPodcast #WomenInLeadership #GrowthMindset #TeamBuilding

What does it really take to build a thriving company culture, lead with purpose, and create a high-performing sales organization?

In this episode of Coffee with Coleman, Coleman sits down with Jesse Hudson, Vice President of Lifetime Solutions / RainSoft, for an unfiltered conversation on leadership, sales mastery, personal growth, company culture, and the mindset behind building successful teams.

Jesse shares his journey from growing up in a family-owned business to leading one of the top home service organizations in the industry. From working home shows at 9 years old to running service, sales, marketing, and operations, this episode is packed with real-world leadership lessons and actionable business insights.

🔥 Topics Covered:

•  Leadership principles that actually change lives 
•  How to build a winning company culture 
•  The “I AM” sales mindset exercise 
•  Sales psychology & commission-only motivation 
•  Core values that drive hiring, firing & accountability 
•  Why leadership is about serving others 
•  Sales mastery vs operational mastery 
•  Growing a family business the right way 
•  Creating energy inside a sales organization 
•  Coaching teams to higher performance 
•  The importance of attitude, effort & focus 
•  EOS, culture alignment & employee growth 
•  Entrepreneurship, business ownership & scaling 

Whether you’re a business owner, sales professional, entrepreneur, sales manager, or leader building a team, this episode delivers practical wisdom you can apply immediately.

In this episode of Coffee with Coleman, Josh Coleman sits down with Tony Hoty, owner of Window Expo Cleveland and one of the remodeling industry’s leading experts in lead generation. Specializing in lead generation for the home remodeling industry, Tony has become a pioneer in door-to-door canvassing, show and event marketing, lead handling, and conversion strategies. 

With decades of experience in direct sales and home improvement marketing, Tony shares the mindset, systems, and leadership principles that helped him build a thriving organization while helping countless companies across the country improve their sales and lead generation performance.

Known for delivering cutting-edge strategies and state-of-the-art training techniques, Tony dives deep into what it truly takes to succeed in today’s competitive remodeling and direct sales landscape.

☕ In this episode, we cover:

•  The mindset behind elite sales performance 
•  Why discipline and consistency outperform talent 
•  How to generate leads from consumers not actively shopping 
•  Door-to-door canvassing strategies that still work today 
•  Show and event marketing secrets 
•  The role of AI in the future of lead generation 
•  EOS implementation and operational systems for growth 
•  Leadership lessons from scaling Window Expo Cleveland 
•  Building company culture through accountability and core values 
•  How Tony rebuilt after the 2008 financial crisis 

Tony also breaks down:
 ✅ Direct sales psychology
 ✅ Lead handling and conversion
 ✅ Home improvement marketing
 ✅ Sales process mastery
 ✅ Leadership development
 ✅ Business scaling strategies
 ✅ Customer experience and referrals

If you’re a contractor, entrepreneur, sales leader, or business owner in the home services or remodeling industry, this episode is packed with actionable insights you can apply immediately.

🎙️ Subscribe for more conversations around:

•  Sales Mastery 
•  Leadership Development 
•  Operational Excellence 
•  Entrepreneurship 
•  Home Improvement Industry Growth 
•  Marketing & Lead Generation 

In this episode of Coffee with Coleman, I sit down with industry veteran Robbie Michaels to break down what’s really happening inside the home—and why so many reps struggle to close deals even when the numbers make perfect sense. 

We dive deep into the hidden breakdowns that kill deals, from weak cost analysis conversations to the real reason customers fail to “see value.” Robbie shares hard-earned insights from years in the in-home water space, revealing how belief, clarity, and execution—not just technique—separate top closers from everyone else.

You’ll learn:

•  Where deals actually fall apart during the sales process (and how to fix it fast) 
•  Why customers hesitate—even when the math proves your solution works 
•  The difference between explaining value and making someone believe it 
•  How top reps create powerful “aha moments” during the demo that drive decisions 
•  The biggest mistakes reps make that quietly destroy trust and momentum 

We also break down the core concept of Anyway Dollars™—why it’s one of the most powerful tools in modern in-home sales when used correctly, and where reps tend to overcomplicate it. If you’ve ever struggled to get a customer to fully buy into the concept, this conversation will change the way you approach it.

On top of that, we tackle real-world objections and pressure situations:

•  What customers really mean when they say “I need to think about it” 
•  How to handle objections without sounding pushy or defensive 
•  What to do when one decision-maker is in and the other isn’t 

Finally, we get into what actually moves the needle inside a sales organization—what changes immediately improve close rates, and the one standard elite sales professionals refuse to compromise on.

This episode is a must-listen for anyone serious about mastering in-home sales, closing more deals, and building authority through Anyway Dollars™.

If you’re ready to simplify your message, strengthen your delivery, and turn more conversations into closed deals—this one’s for you.