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  <title>Bending The Trend</title>

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  <copyright>© 2026 Bending The Trend</copyright>
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  <description><![CDATA[<p>Bending The Trend, hosted by Norm Volsky of MVP Growth Partners, is a show built for benefits leaders who want to learn directly from their peers how to manage rising healthcare costs without sacrificing employee well-being.<br><br>Each episode features candid conversations with forward-thinking benefits executives who share how they’ve successfully leveraged point solutions like advanced imaging, musculoskeletal care, behavioral health, and more to reduce spend, improve outcomes, and put money back into their employees’ pockets.<br><br>Bending The Trend delivers practical case studies, proven strategies, and peer-to-peer insights designed to help benefits leaders make smarter decisions about innovation and spend.<br><br>At its core, the show is about empowering benefits leaders to learn from each other’s real-world experiences, spotlighting the solutions and strategies that truly move the needle in bending healthcare’s cost curve.</p>]]></description>
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    <itunes:title>Episode 14: Better Care, Point Solutions &amp; Smarter Benefits with Brooks Deibele</itunes:title>
    <title>Episode 14: Better Care, Point Solutions &amp; Smarter Benefits with Brooks Deibele</title>
    <itunes:summary><![CDATA[Join us for another episode of Bending the Trend hosted by Norm Volsky, where we sit down with Brooks Deibele, EVP at Holmes Murphy, to discuss how employers can rethink digital health solutions, point solutions, and virtual primary care to create smarter, more cost effective healthcare strategies.  In this episode, Brooks shares actionable insights on what actually drives ROI in employee health programs and why employers should expect measurable outcomes from their healthcare investments. Fr...]]></itunes:summary>
    <description><![CDATA[<p>Join us for another episode of Bending the Trend hosted by Norm Volsky, where we sit down with Brooks Deibele, EVP at Holmes Murphy, to discuss how employers can rethink digital health solutions, point solutions, and virtual primary care to create smarter, more cost effective healthcare strategies.<br/><br/>In this episode, Brooks shares actionable insights on what actually drives ROI in employee health programs and why employers should expect measurable outcomes from their healthcare investments. From virtual primary care and DPC models to innovative point solutions like Hinge Health and Galileo, this conversation dives into the real strategies helping employers reduce unnecessary costs while improving the member experience.<br/><br/>We also explore the importance of early detection, employee engagement, and giving members flexible healthcare options that are simple and easy to use. Brooks explains why controlling referrals is one of the biggest opportunities in healthcare cost management and how preventative care models are reshaping the future of employer sponsored healthcare.<br/><br/>“ROI should be at least two to one.”<br/><br/>Brooks shares some of the solutions and strategies helping employers move the needle today:<br/><br/>-Hinge Health<br/>-Galileo<br/>-Virtual Primary Care<br/>-Direct Primary Care (DPC)<br/>-Early Detection &amp; Intervention Strategies<br/><br/>Brooks Deibele works closely with employers to build innovative healthcare strategies focused on improving outcomes, increasing engagement, and controlling long term healthcare costs.<br/><br/>📊 ROI Expectations: Why healthcare programs should deliver measurable value<br/>🩺 Virtual Primary Care: How accessible care can lower long term costs<br/>💡 Point Solutions: What separates effective vendors from ineffective ones<br/>🎯 Cost Control: Why referral management matters more than most employers realize<br/>🚀 Healthcare Innovation: How employers are modernizing benefits strategies<br/><br/>Like, comment, and subscribe for more conversations on the future of employer healthcare and benefits innovation!</p>]]></description>
    <content:encoded><![CDATA[<p>Join us for another episode of Bending the Trend hosted by Norm Volsky, where we sit down with Brooks Deibele, EVP at Holmes Murphy, to discuss how employers can rethink digital health solutions, point solutions, and virtual primary care to create smarter, more cost effective healthcare strategies.<br/><br/>In this episode, Brooks shares actionable insights on what actually drives ROI in employee health programs and why employers should expect measurable outcomes from their healthcare investments. From virtual primary care and DPC models to innovative point solutions like Hinge Health and Galileo, this conversation dives into the real strategies helping employers reduce unnecessary costs while improving the member experience.<br/><br/>We also explore the importance of early detection, employee engagement, and giving members flexible healthcare options that are simple and easy to use. Brooks explains why controlling referrals is one of the biggest opportunities in healthcare cost management and how preventative care models are reshaping the future of employer sponsored healthcare.<br/><br/>“ROI should be at least two to one.”<br/><br/>Brooks shares some of the solutions and strategies helping employers move the needle today:<br/><br/>-Hinge Health<br/>-Galileo<br/>-Virtual Primary Care<br/>-Direct Primary Care (DPC)<br/>-Early Detection &amp; Intervention Strategies<br/><br/>Brooks Deibele works closely with employers to build innovative healthcare strategies focused on improving outcomes, increasing engagement, and controlling long term healthcare costs.<br/><br/>📊 ROI Expectations: Why healthcare programs should deliver measurable value<br/>🩺 Virtual Primary Care: How accessible care can lower long term costs<br/>💡 Point Solutions: What separates effective vendors from ineffective ones<br/>🎯 Cost Control: Why referral management matters more than most employers realize<br/>🚀 Healthcare Innovation: How employers are modernizing benefits strategies<br/><br/>Like, comment, and subscribe for more conversations on the future of employer healthcare and benefits innovation!</p>]]></content:encoded>
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    <pubDate>Wed, 27 May 2026 09:00:00 -0400</pubDate>
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    <itunes:title>Episode 13: Strategic Vendor Choices with Niko Caparisos</itunes:title>
    <title>Episode 13: Strategic Vendor Choices with Niko Caparisos</title>
    <itunes:summary><![CDATA[Join us for another amazing episode of Bending the Trend hosted by Norm Volsky, this week I sit down with Niko Caparisos, founder of community-owned health plans, reveals the inside scoop on how strategic vendor choices and streamlined management can slash costs and boost member experience.  This episode exposes how small changes in setup—like choosing the right PBMs —can save your organization millions without sacrificing quality. Imagine transforming your healthcare spend with proven framew...]]></itunes:summary>
    <description><![CDATA[<p>Join us for another amazing episode of Bending the Trend hosted by Norm Volsky, this week I sit down with Niko Caparisos, founder of community-owned health plans, reveals the inside scoop on how strategic vendor choices and streamlined management can slash costs and boost member experience.<br/><br/>This episode exposes how small changes in setup—like choosing the right PBMs —can save your organization millions without sacrificing quality. Imagine transforming your healthcare spend with proven frameworks that prioritize quiet efficiency and flexible vendor engagement. Niko shares tangible results: from lowering pharmacy costs by structuring better PBM relationships to creating health plans so intuitive members barely notice they&apos;re using them. You&apos;ll discover specific vendors like Covet Health and Angle Health that stand out in their ability to deliver cost-effective solutions—plus the insider tactics for building scalable, reliable health plans that anticipate and solve issues before they escalate. Beyond numbers, you&apos;ll learn how a thoughtful, integrated approach to member education and tech development can double down on savings. Niko discusses the current gaps in healthcare tech—like the lack of seamless, embedded advocacy tools—and invites entrepreneurs to tackle this opportunity head-on. <br/><br/>“This industry is in flux all the time.” We all know solutions are a moving target so let’s talk RESULTS TODAY! Niko shares some of his favorite solutions moving the needle: <br/><br/>-Covet Health<br/>-Angle Health<br/>-Caprx<br/>-Makorx <br/><br/>Niko Caparisos is the founder of community-owned health plans, known for his innovative restructuring of health benefits to maximize cost savings and member value Ready to rethink healthcare from the ground up? Hit play and subscribe to join us for a conversation! <br/><br/>📉  Cost Savings: Learn how strategic vendor choices can slash costs.<br/>🤝 Vendor Engagement: Discover the power of flexible vendor relationships.<br/>💡 Innovative Frameworks: Implement proven frameworks for efficiency.<br/>🏥 Member Experience: Create intuitive health plans that members love.<br/>🚀 Tech Opportunities: Explore gaps in healthcare tech for new solutions.<br/><br/>Like, comment and subscribe!</p>]]></description>
    <content:encoded><![CDATA[<p>Join us for another amazing episode of Bending the Trend hosted by Norm Volsky, this week I sit down with Niko Caparisos, founder of community-owned health plans, reveals the inside scoop on how strategic vendor choices and streamlined management can slash costs and boost member experience.<br/><br/>This episode exposes how small changes in setup—like choosing the right PBMs —can save your organization millions without sacrificing quality. Imagine transforming your healthcare spend with proven frameworks that prioritize quiet efficiency and flexible vendor engagement. Niko shares tangible results: from lowering pharmacy costs by structuring better PBM relationships to creating health plans so intuitive members barely notice they&apos;re using them. You&apos;ll discover specific vendors like Covet Health and Angle Health that stand out in their ability to deliver cost-effective solutions—plus the insider tactics for building scalable, reliable health plans that anticipate and solve issues before they escalate. Beyond numbers, you&apos;ll learn how a thoughtful, integrated approach to member education and tech development can double down on savings. Niko discusses the current gaps in healthcare tech—like the lack of seamless, embedded advocacy tools—and invites entrepreneurs to tackle this opportunity head-on. <br/><br/>“This industry is in flux all the time.” We all know solutions are a moving target so let’s talk RESULTS TODAY! Niko shares some of his favorite solutions moving the needle: <br/><br/>-Covet Health<br/>-Angle Health<br/>-Caprx<br/>-Makorx <br/><br/>Niko Caparisos is the founder of community-owned health plans, known for his innovative restructuring of health benefits to maximize cost savings and member value Ready to rethink healthcare from the ground up? Hit play and subscribe to join us for a conversation! <br/><br/>📉  Cost Savings: Learn how strategic vendor choices can slash costs.<br/>🤝 Vendor Engagement: Discover the power of flexible vendor relationships.<br/>💡 Innovative Frameworks: Implement proven frameworks for efficiency.<br/>🏥 Member Experience: Create intuitive health plans that members love.<br/>🚀 Tech Opportunities: Explore gaps in healthcare tech for new solutions.<br/><br/>Like, comment and subscribe!</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Tue, 19 May 2026 10:00:00 -0400</pubDate>
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    <itunes:duration>651</itunes:duration>
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    <itunes:title>Episode 12: Health Employer Strategies You Should Try with Danny Seidman</itunes:title>
    <title>Episode 12: Health Employer Strategies You Should Try with Danny Seidman</title>
    <itunes:summary><![CDATA[Insights from Danny Seidman   In this episode, Norm Volsky welcomes healthcare advisor and founder of DHS Advisors, Danny Seidman, to discuss actionable strategies employers are using to control healthcare spend while improving quality. They explore innovative vendor solutions, primary care models, and future tech needs in healthcare navigation.   Key topics include:   The importance of self-insurance and direct primary care (DPC) integration How to control referral pathways to...]]></itunes:summary>
    <description><![CDATA[<p><b>Insights from Danny Seidman</b></p><p> </p><p>In this episode, Norm Volsky welcomes healthcare advisor and founder of DHS Advisors, Danny Seidman, to discuss actionable strategies employers are using to control healthcare spend while improving quality. They explore innovative vendor solutions, primary care models, and future tech needs in healthcare navigation.</p><p> </p><p><b>Key topics include:</b></p><p> </p><p>The importance of self-insurance and direct primary care (DPC) integration</p><p>How to control referral pathways to reduce unnecessary costs</p><p>Recommended vendors like Salted Drug Primary Care, Hint, Apley, and Green Imaging</p><p>Benefits of direct contracting for imaging tests like MRIs and CT scans</p><p>Impact of effective primary care on reducing ER visits and readmissions</p><p>Future opportunities with AI-driven care navigation tools</p><p> </p><p> </p><p><b>Timestamps:</b></p><p><b> </b></p><p>00:00 - Introduction to healthcare cost management strategies for employers</p><p> </p><p>00:50 - The value of self-insurance before adding direct primary care</p><p> </p><p>01:07 - The critical role of primary care in controlling referral and costs</p><p> </p><p>01:43 - The risks of hospital-based PCPs influencing cost and quality</p><p> </p><p>02:13 - How direct primary care reduces unnecessary hospital referrals</p><p> </p><p>02:56 - Vendor recommendations: Salted Drug, Hint, Apley, Plum Health, and others</p><p> </p><p>03:43 - Point solution providers for specific conditions, such as Green Imaging</p><p> </p><p>04:50 - The ROI of direct contracting for imaging services</p><p> </p><p>06:12 - Impact of good primary care on clinical outcomes and hospital readmissions</p><p> </p><p>07:14 - The need for innovative care navigation tools powered by AI</p><p> </p><p>07:51 - Future tech: AI models to integrate point solutions and optimize care pathways</p><p> </p><p>08:25 - Wrap-up: Employers’ opportunity to leverage DPC and innovative vendors for better value</p><p> </p>]]></description>
    <content:encoded><![CDATA[<p><b>Insights from Danny Seidman</b></p><p> </p><p>In this episode, Norm Volsky welcomes healthcare advisor and founder of DHS Advisors, Danny Seidman, to discuss actionable strategies employers are using to control healthcare spend while improving quality. They explore innovative vendor solutions, primary care models, and future tech needs in healthcare navigation.</p><p> </p><p><b>Key topics include:</b></p><p> </p><p>The importance of self-insurance and direct primary care (DPC) integration</p><p>How to control referral pathways to reduce unnecessary costs</p><p>Recommended vendors like Salted Drug Primary Care, Hint, Apley, and Green Imaging</p><p>Benefits of direct contracting for imaging tests like MRIs and CT scans</p><p>Impact of effective primary care on reducing ER visits and readmissions</p><p>Future opportunities with AI-driven care navigation tools</p><p> </p><p> </p><p><b>Timestamps:</b></p><p><b> </b></p><p>00:00 - Introduction to healthcare cost management strategies for employers</p><p> </p><p>00:50 - The value of self-insurance before adding direct primary care</p><p> </p><p>01:07 - The critical role of primary care in controlling referral and costs</p><p> </p><p>01:43 - The risks of hospital-based PCPs influencing cost and quality</p><p> </p><p>02:13 - How direct primary care reduces unnecessary hospital referrals</p><p> </p><p>02:56 - Vendor recommendations: Salted Drug, Hint, Apley, Plum Health, and others</p><p> </p><p>03:43 - Point solution providers for specific conditions, such as Green Imaging</p><p> </p><p>04:50 - The ROI of direct contracting for imaging services</p><p> </p><p>06:12 - Impact of good primary care on clinical outcomes and hospital readmissions</p><p> </p><p>07:14 - The need for innovative care navigation tools powered by AI</p><p> </p><p>07:51 - Future tech: AI models to integrate point solutions and optimize care pathways</p><p> </p><p>08:25 - Wrap-up: Employers’ opportunity to leverage DPC and innovative vendors for better value</p><p> </p>]]></content:encoded>
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    <pubDate>Tue, 05 May 2026 09:00:00 -0400</pubDate>
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    <itunes:duration>535</itunes:duration>
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    <itunes:title>Episode 11: Direct Contracting and Direct Primary Care Leading the Way with Kristina Ewing</itunes:title>
    <title>Episode 11: Direct Contracting and Direct Primary Care Leading the Way with Kristina Ewing</title>
    <itunes:summary><![CDATA[Join us for another great episode the Bending the Trend  Podcast, this week our host Norm Volsky sits down with Kristina Ewing, Director of Health and Wellbeing at Shoestring Valley Holdings. Kristina shares innovative strategies for reducing healthcare costs while improving employee outcomes. Her favorite strategies right now are Direct Primary Care and Direct Contracting. Sharing her positive experiences with Hint Health, HealthMe, and Regenexx.  From the power of Direct Primary Care (...]]></itunes:summary>
    <description><![CDATA[<p>Join us for another great episode the Bending the Trend  Podcast, this week our host Norm Volsky sits down with Kristina Ewing, Director of Health and Wellbeing at Shoestring Valley Holdings. Kristina shares innovative strategies for reducing healthcare costs while improving employee outcomes. Her favorite strategies right now are Direct Primary Care and Direct Contracting. Sharing her positive experiences with Hint Health, HealthMe, and Regenexx.<br/><br/>From the power of Direct Primary Care (DPC) to smart direct contracting and cutting-edge orthopedic alternatives, Kristina explains how employers can take control of healthcare spending without sacrificing quality.<br/><br/>As she puts it, “Direct primary care has the biggest impact.” By focusing on proactive, personalized care, organizations are seeing meaningful improvements in both cost and experience.<br/><br/>You’ll also hear a powerful real-world example: “We saved $50,000 on that ankle surgery.” By leveraging alternative orthopedic treatments like Regenexx, unnecessary procedures can often be avoided—leading to major savings and faster recovery times.<br/><br/>Ultimately, these strategies are making a real difference: “Members are saving significant dollars.” Join us for this quick but informative episode!<br/><br/>Takeaways:<br/>💡 How Direct Primary Care (DPC) improves access, lowers costs, and delivers better outcomes<br/>💰 How direct contracting with providers creates transparency and significant savings<br/>🦴 How alternative orthopedic treatments can help avoid expensive surgeries<br/>📈 How innovative healthcare strategies are transforming employer health benefits</p>]]></description>
    <content:encoded><![CDATA[<p>Join us for another great episode the Bending the Trend  Podcast, this week our host Norm Volsky sits down with Kristina Ewing, Director of Health and Wellbeing at Shoestring Valley Holdings. Kristina shares innovative strategies for reducing healthcare costs while improving employee outcomes. Her favorite strategies right now are Direct Primary Care and Direct Contracting. Sharing her positive experiences with Hint Health, HealthMe, and Regenexx.<br/><br/>From the power of Direct Primary Care (DPC) to smart direct contracting and cutting-edge orthopedic alternatives, Kristina explains how employers can take control of healthcare spending without sacrificing quality.<br/><br/>As she puts it, “Direct primary care has the biggest impact.” By focusing on proactive, personalized care, organizations are seeing meaningful improvements in both cost and experience.<br/><br/>You’ll also hear a powerful real-world example: “We saved $50,000 on that ankle surgery.” By leveraging alternative orthopedic treatments like Regenexx, unnecessary procedures can often be avoided—leading to major savings and faster recovery times.<br/><br/>Ultimately, these strategies are making a real difference: “Members are saving significant dollars.” Join us for this quick but informative episode!<br/><br/>Takeaways:<br/>💡 How Direct Primary Care (DPC) improves access, lowers costs, and delivers better outcomes<br/>💰 How direct contracting with providers creates transparency and significant savings<br/>🦴 How alternative orthopedic treatments can help avoid expensive surgeries<br/>📈 How innovative healthcare strategies are transforming employer health benefits</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Thu, 09 Apr 2026 09:00:00 -0400</pubDate>
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    <itunes:duration>591</itunes:duration>
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    <itunes:title>Episode 10: Cost Savings, Innovation &amp; Revolutionizing Pharmacy Benefits with Chloe Bright</itunes:title>
    <title>Episode 10: Cost Savings, Innovation &amp; Revolutionizing Pharmacy Benefits with Chloe Bright</title>
    <itunes:summary><![CDATA[In this episode of the Bending the Trend we are thrilled to welcome Chloe Bright, Founder &amp; Lead Consultant of Acumen Consultants, Inc. Chloe shares her expertise on innovative pharmacy solutions, including niche PBMs, pharmacogenomics, and future industry needs. Discover how these strategies can lead to significant cost savings and improved healthcare outcomes for employers and members.  Key Topics  💊 Niche PBMs and their advantages 🧬 Role of pharmacogenomics in cost savings 🚀 Emerging p...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of the Bending the Trend we are thrilled to welcome Chloe Bright, Founder &amp; Lead Consultant of Acumen Consultants, Inc. Chloe shares her expertise on innovative pharmacy solutions, including niche PBMs, pharmacogenomics, and future industry needs. Discover how these strategies can lead to significant cost savings and improved healthcare outcomes for employers and members.<br/><br/>Key Topics<br/><br/>💊 Niche PBMs and their advantages<br/>🧬 Role of pharmacogenomics in cost savings<br/>🚀 Emerging pharmacy technologies and solutions<br/>⚠️ Industry challenges and future needs<br/><br/>Chapters<br/><br/>00:00 Introduction to Chloe Bright and her expertise<br/>00:19 Chloe&apos;s background in benefits and PBM consulting<br/>00:43 Key qualities in selecting pharmacy vendors: Flexibility<br/>01:11 Top niche PBMs Chloe recommends<br/>01:40 Technology innovations improving member experience<br/>02:09 The impact of pharmacogenomics on healthcare costs<br/>02:31 Reducing polypharmacy and adverse drug events<br/>03:05 Precision medicine in pharmacy<br/>03:33 Emerging specialty pharmacies and cost management<br/>04:20 Results and data showing cost savings from niche PBMs<br/>04:49 Typical savings percentages and financial impact<br/>05:17 Reinvesting savings into employer and employee benefits<br/>06:02 Industry needs: Better vendor communication and ROI tools<br/>07:02 The concept of a vendor integration platform<br/>08:08 Future solutions to improve vendor collaboration<br/>08:50 Closing remarks and industry outlook<br/>09:02 Bending the Trend Outro</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of the Bending the Trend we are thrilled to welcome Chloe Bright, Founder &amp; Lead Consultant of Acumen Consultants, Inc. Chloe shares her expertise on innovative pharmacy solutions, including niche PBMs, pharmacogenomics, and future industry needs. Discover how these strategies can lead to significant cost savings and improved healthcare outcomes for employers and members.<br/><br/>Key Topics<br/><br/>💊 Niche PBMs and their advantages<br/>🧬 Role of pharmacogenomics in cost savings<br/>🚀 Emerging pharmacy technologies and solutions<br/>⚠️ Industry challenges and future needs<br/><br/>Chapters<br/><br/>00:00 Introduction to Chloe Bright and her expertise<br/>00:19 Chloe&apos;s background in benefits and PBM consulting<br/>00:43 Key qualities in selecting pharmacy vendors: Flexibility<br/>01:11 Top niche PBMs Chloe recommends<br/>01:40 Technology innovations improving member experience<br/>02:09 The impact of pharmacogenomics on healthcare costs<br/>02:31 Reducing polypharmacy and adverse drug events<br/>03:05 Precision medicine in pharmacy<br/>03:33 Emerging specialty pharmacies and cost management<br/>04:20 Results and data showing cost savings from niche PBMs<br/>04:49 Typical savings percentages and financial impact<br/>05:17 Reinvesting savings into employer and employee benefits<br/>06:02 Industry needs: Better vendor communication and ROI tools<br/>07:02 The concept of a vendor integration platform<br/>08:08 Future solutions to improve vendor collaboration<br/>08:50 Closing remarks and industry outlook<br/>09:02 Bending the Trend Outro</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Tue, 24 Mar 2026 09:00:00 -0400</pubDate>
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    <itunes:duration>554</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>10</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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  <item>
    <itunes:title>Episode 9: RBP, Transparent PBMS &amp; Direct Primary Care with Stephanie Porrino</itunes:title>
    <title>Episode 9: RBP, Transparent PBMS &amp; Direct Primary Care with Stephanie Porrino</title>
    <itunes:summary><![CDATA[In this episode of Bending the Trend, Norm Volsky sits down with Stephanie Porrino, CEO and Founder of Empower Healthcare Insights, to discuss practical strategies employers can use to control rising healthcare costs. Stephanie shares lessons from her 30 years in HR and benefits leadership, including how reference-based pricing, transparent PBMs, and direct primary care models can dramatically reduce healthcare spend while improving employee outcomes. The conversation also explores the growin...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Bending the Trend</em>, Norm Volsky sits down with Stephanie Porrino, CEO and Founder of Empower Healthcare Insights, to discuss practical strategies employers can use to control rising healthcare costs. Stephanie shares lessons from her 30 years in HR and benefits leadership, including how reference-based pricing, transparent PBMs, and direct primary care models can dramatically reduce healthcare spend while improving employee outcomes. The conversation also explores the growing disconnect between HR leaders and insurance advisors, the importance of controlling referrals through primary care, and why better healthcare consumer education remains one of the biggest gaps in the employer benefits ecosystem.</p><p> </p><p><b>Key Takeaways</b></p><p>🏥 Healthcare cost containment strategies<br/> 🧩 Vendor selection for benefits optimization<br/> 🩺 Innovations in primary care and pharmacy benefits<br/> 📉 Reference-based pricing and claims cost reduction<br/> 💊 Transparent PBMs and pharmacy cost management<br/> 👨‍⚕️ Direct primary care and controlling healthcare referrals<br/> 🤝 Bridging the gap between HR leaders and insurance advisors<br/> 📚 The need for better healthcare consumer education</p><p> </p><p><b>Chapters</b></p><p>00:00: Introduction and meeting at U Powered Symposium</p><p>01:05: Stephanie’s background and founding Empower Healthcare Insights</p><p>02:10: Vendor strategies that drive healthcare cost savings</p><p>03:40: Reference-based pricing and $21M in claims savings</p><p>05:00: Transparent PBMs and pharmacy cost reduction</p><p>06:10: Direct primary care and controlling healthcare referrals</p><p>08:10: Why consumer healthcare education is still missing</p><p>09:45: Nomination for the next Bending the Trend guest</p><p>10:40: Bending the Trend Outro Season </p><p> </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Bending the Trend</em>, Norm Volsky sits down with Stephanie Porrino, CEO and Founder of Empower Healthcare Insights, to discuss practical strategies employers can use to control rising healthcare costs. Stephanie shares lessons from her 30 years in HR and benefits leadership, including how reference-based pricing, transparent PBMs, and direct primary care models can dramatically reduce healthcare spend while improving employee outcomes. The conversation also explores the growing disconnect between HR leaders and insurance advisors, the importance of controlling referrals through primary care, and why better healthcare consumer education remains one of the biggest gaps in the employer benefits ecosystem.</p><p> </p><p><b>Key Takeaways</b></p><p>🏥 Healthcare cost containment strategies<br/> 🧩 Vendor selection for benefits optimization<br/> 🩺 Innovations in primary care and pharmacy benefits<br/> 📉 Reference-based pricing and claims cost reduction<br/> 💊 Transparent PBMs and pharmacy cost management<br/> 👨‍⚕️ Direct primary care and controlling healthcare referrals<br/> 🤝 Bridging the gap between HR leaders and insurance advisors<br/> 📚 The need for better healthcare consumer education</p><p> </p><p><b>Chapters</b></p><p>00:00: Introduction and meeting at U Powered Symposium</p><p>01:05: Stephanie’s background and founding Empower Healthcare Insights</p><p>02:10: Vendor strategies that drive healthcare cost savings</p><p>03:40: Reference-based pricing and $21M in claims savings</p><p>05:00: Transparent PBMs and pharmacy cost reduction</p><p>06:10: Direct primary care and controlling healthcare referrals</p><p>08:10: Why consumer healthcare education is still missing</p><p>09:45: Nomination for the next Bending the Trend guest</p><p>10:40: Bending the Trend Outro Season </p><p> </p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Tue, 17 Mar 2026 09:00:00 -0400</pubDate>
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    <itunes:duration>659</itunes:duration>
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    <itunes:season>3</itunes:season>
    <itunes:episode>9</itunes:episode>
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  <item>
    <itunes:title> Episode 8: Our Guests Share Their Favorite Digital Health Solutions</itunes:title>
    <title> Episode 8: Our Guests Share Their Favorite Digital Health Solutions</title>
    <itunes:summary><![CDATA[Join us for a powerful, insight-packed compilation episode of Bending the Trend where we spotlight real-world digital health solutions that are driving impact for employers of all sizes.  From Benefits leaders who work with with employers with 100 employees to 30,000+ employees, our guests share what’s actually working — and why the biggest mistake you can make is doing nothing at all.  The overarching theme? 👉 Get out there and DO SOMETHING.  💡 Notable Digital Health Solutions Mentioned  Our...]]></itunes:summary>
    <description><![CDATA[<p>Join us for a powerful, insight-packed compilation episode of Bending the Trend where we spotlight real-world digital health solutions that are driving impact for employers of all sizes.<br/><br/>From Benefits leaders who work with with employers with 100 employees to 30,000+ employees, our guests share what’s actually working — and why the biggest mistake you can make is doing nothing at all.<br/><br/>The overarching theme? 👉 Get out there and DO SOMETHING.<br/><br/>💡 Notable Digital Health Solutions Mentioned<br/><br/>Our guests highlight innovative partners that are reshaping healthcare delivery, including:<br/><br/>🧠 Hinge Health<br/><br/>🏥 Garner Health<br/><br/>📊 Quantify<br/><br/>🦷 Walrus<br/><br/>🚀 Leap health<br/><br/>Among others!! <br/><br/>🎤 Hear From Our Incredible Guests<br/><br/>We’re joined by industry leaders who live and breathe employer-sponsored healthcare strategy:<br/><br/>Scott Kirschner – Senior Director, Global Benefits at Greystar<br/><br/>Shawn Gremminger – President &amp; CEO of National Alliance of Healthcare Purchaser Coalitions<br/><br/>Jake Frankel – Founder of ASF Strategies<br/><br/>Patrick Moore – Co-Founder of Pretekt<br/><br/>David Fosgate – Senior Vice President at Lockton<br/><br/>Kristine Karnath – Group Vice President, Global Total Reward at Moog inc.<br/><br/>Lee Lewis – Chief Strategy Officer &amp; GM Medical Solutions at Health Transformation Alliance<br/><br/>🔥 Whether you’re a benefits leader, HR executive, or healthcare innovator, this episode is packed with actionable insights, bold perspectives, and proven solutions you can implement today.<br/><br/>🎧 Tune in now and start bending the trend in your organization!</p>]]></description>
    <content:encoded><![CDATA[<p>Join us for a powerful, insight-packed compilation episode of Bending the Trend where we spotlight real-world digital health solutions that are driving impact for employers of all sizes.<br/><br/>From Benefits leaders who work with with employers with 100 employees to 30,000+ employees, our guests share what’s actually working — and why the biggest mistake you can make is doing nothing at all.<br/><br/>The overarching theme? 👉 Get out there and DO SOMETHING.<br/><br/>💡 Notable Digital Health Solutions Mentioned<br/><br/>Our guests highlight innovative partners that are reshaping healthcare delivery, including:<br/><br/>🧠 Hinge Health<br/><br/>🏥 Garner Health<br/><br/>📊 Quantify<br/><br/>🦷 Walrus<br/><br/>🚀 Leap health<br/><br/>Among others!! <br/><br/>🎤 Hear From Our Incredible Guests<br/><br/>We’re joined by industry leaders who live and breathe employer-sponsored healthcare strategy:<br/><br/>Scott Kirschner – Senior Director, Global Benefits at Greystar<br/><br/>Shawn Gremminger – President &amp; CEO of National Alliance of Healthcare Purchaser Coalitions<br/><br/>Jake Frankel – Founder of ASF Strategies<br/><br/>Patrick Moore – Co-Founder of Pretekt<br/><br/>David Fosgate – Senior Vice President at Lockton<br/><br/>Kristine Karnath – Group Vice President, Global Total Reward at Moog inc.<br/><br/>Lee Lewis – Chief Strategy Officer &amp; GM Medical Solutions at Health Transformation Alliance<br/><br/>🔥 Whether you’re a benefits leader, HR executive, or healthcare innovator, this episode is packed with actionable insights, bold perspectives, and proven solutions you can implement today.<br/><br/>🎧 Tune in now and start bending the trend in your organization!</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Wed, 04 Mar 2026 12:00:00 -0500</pubDate>
    <itunes:duration>3212</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>8</itunes:episode>
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  <item>
    <itunes:title>Episode 7: Addiction Innovation, Member Engagement &amp; Smarter Buying Decisions with Lee Lewis</itunes:title>
    <title>Episode 7: Addiction Innovation, Member Engagement &amp; Smarter Buying Decisions with Lee Lewis</title>
    <itunes:summary><![CDATA[In this Bending The Trend segment, Norm Volsky sits down with Lee Lewis for a rapid-fire conversation on digital health vendors that truly deliver value. Lee shares candid perspectives on solutions he believes consistently generate strong outcomes, member engagement, and measurable ROI. The discussion highlights standout vendors like Walrus for employee engagement and financial impact, Enthea for breakthrough addiction treatment innovation, and the strategic value of leveraging employer coali...]]></itunes:summary>
    <description><![CDATA[<p>In this Bending The Trend segment, Norm Volsky sits down with Lee Lewis for a rapid-fire conversation on digital health vendors that truly deliver value. Lee shares candid perspectives on solutions he believes consistently generate strong outcomes, member engagement, and measurable ROI. The discussion highlights standout vendors like Walrus for employee engagement and financial impact, Enthea for breakthrough addiction treatment innovation, and the strategic value of leveraging employer coalitions like HTA to streamline healthcare procurement. The conversation emphasizes cutting through vendor hype, focusing on real results, and improving employer healthcare decision-making.</p><p> </p><p><b>Takeaways</b></p><p>✅ Not all digital health vendors deliver measurable value — outcomes and engagement matter most.<br/> ⭐ Walrus stands out for strong member satisfaction and significant financial ROI.<br/> 🧠 Enthea represents a promising advancement in addiction treatment with new therapeutic approaches.<br/> 💙 Behavioral health innovation remains a critical frontier for employer health strategies.<br/> 🤝 Employer healthcare coalitions like HTA can accelerate contracting and improve transparency.<br/> 📊 Vendor selection should prioritize outcomes, member experience, and financial impact.<br/> 💬 Testimonials and employee engagement are strong indicators of solution effectiveness.<br/> ⚡ Smarter procurement processes can reduce costs and implementation timelines.</p><p><b> </b></p><p><b>Chapters</b></p><p><b>00:00   Introduction to the Segment<br/>00:20  Vendors That Truly Deliver Value<br/>00:40   Walrus and Member Engagement Success</b></p><p><b>02:10   Enthea and Addiction Treatment Innovation<br/>03:45   Employer Procurement Strategy (HTA Insight)<br/>04:20  Final Thoughts on Vendor Selection</b> </p><p><b><br/> <br/> </b></p>]]></description>
    <content:encoded><![CDATA[<p>In this Bending The Trend segment, Norm Volsky sits down with Lee Lewis for a rapid-fire conversation on digital health vendors that truly deliver value. Lee shares candid perspectives on solutions he believes consistently generate strong outcomes, member engagement, and measurable ROI. The discussion highlights standout vendors like Walrus for employee engagement and financial impact, Enthea for breakthrough addiction treatment innovation, and the strategic value of leveraging employer coalitions like HTA to streamline healthcare procurement. The conversation emphasizes cutting through vendor hype, focusing on real results, and improving employer healthcare decision-making.</p><p> </p><p><b>Takeaways</b></p><p>✅ Not all digital health vendors deliver measurable value — outcomes and engagement matter most.<br/> ⭐ Walrus stands out for strong member satisfaction and significant financial ROI.<br/> 🧠 Enthea represents a promising advancement in addiction treatment with new therapeutic approaches.<br/> 💙 Behavioral health innovation remains a critical frontier for employer health strategies.<br/> 🤝 Employer healthcare coalitions like HTA can accelerate contracting and improve transparency.<br/> 📊 Vendor selection should prioritize outcomes, member experience, and financial impact.<br/> 💬 Testimonials and employee engagement are strong indicators of solution effectiveness.<br/> ⚡ Smarter procurement processes can reduce costs and implementation timelines.</p><p><b> </b></p><p><b>Chapters</b></p><p><b>00:00   Introduction to the Segment<br/>00:20  Vendors That Truly Deliver Value<br/>00:40   Walrus and Member Engagement Success</b></p><p><b>02:10   Enthea and Addiction Treatment Innovation<br/>03:45   Employer Procurement Strategy (HTA Insight)<br/>04:20  Final Thoughts on Vendor Selection</b> </p><p><b><br/> <br/> </b></p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Tue, 24 Feb 2026 09:00:00 -0500</pubDate>
    <itunes:duration>248</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>7</itunes:episode>
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  <item>
    <itunes:title>Episode 6: Healthcare Strategy, Onsite Care &amp; Measurable ROI with Kristine Karnath</itunes:title>
    <title>Episode 6: Healthcare Strategy, Onsite Care &amp; Measurable ROI with Kristine Karnath</title>
    <itunes:summary><![CDATA[In this episode of Bending the Trend, host Norm Volsky speaks with Kristine Karnath, VP of Total Rewards at Moog, about the company's innovative approaches to employee health and wellness. They discuss Moog's history, the implementation of digital health solutions, and the importance of onsite wellness programs. Kristine shares insights on pharmacy benefits management and specialized health solutions, emphasizing the need for measurable outcomes and ROI in health programs. The conversation hi...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Bending the Trend, host Norm Volsky speaks with Kristine Karnath, VP of Total Rewards at Moog, about the company&apos;s innovative approaches to employee health and wellness. They discuss Moog&apos;s history, the implementation of digital health solutions, and the importance of onsite wellness programs. Kristine shares insights on pharmacy benefits management and specialized health solutions, emphasizing the need for measurable outcomes and ROI in health programs. The conversation highlights the challenges and successes in navigating the complex healthcare landscape for employees.</p><p> </p><p><b>Takeaways</b></p><p>✈️ Moog is an aerospace defense company with a global presence.<br/> 💻 Digital health solutions are essential for employee wellness.<br/> 🏥 Onsite wellness centers have proven effective for employee care.<br/> 🤝 Partnerships with vendors like Premise Health enhance service delivery.<br/> 💊 Pharmacy benefits management can significantly impact healthcare costs.<br/> 📈 Specialized health solutions can improve employee productivity.<br/> 📊 Measuring ROI in health programs is crucial for success.<br/> 📣 Communication is key to ensuring employees utilize available resources.<br/> 🔎 There is a need for validated data in healthcare solutions.<br/> 🚀 Future innovations in digital health should focus on employee engagement.</p><p> </p><p><b>Chapters</b></p><p>00:00 Introduction to Moog and Its Impact</p><p>02:05 Digital Health Solutions at Moog</p><p>04:02 Onsite Wellness Programs and Partnerships</p><p>05:47 Innovative Pharmacy Benefits Management</p><p>07:43 Specialized Health Solutions and Their Impact</p><p>09:46 Measuring Success and ROI in Health Programs</p><p>13:27 Future of Digital Health Solutions</p><p>16:58 Bending the Trend Outro </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Bending the Trend, host Norm Volsky speaks with Kristine Karnath, VP of Total Rewards at Moog, about the company&apos;s innovative approaches to employee health and wellness. They discuss Moog&apos;s history, the implementation of digital health solutions, and the importance of onsite wellness programs. Kristine shares insights on pharmacy benefits management and specialized health solutions, emphasizing the need for measurable outcomes and ROI in health programs. The conversation highlights the challenges and successes in navigating the complex healthcare landscape for employees.</p><p> </p><p><b>Takeaways</b></p><p>✈️ Moog is an aerospace defense company with a global presence.<br/> 💻 Digital health solutions are essential for employee wellness.<br/> 🏥 Onsite wellness centers have proven effective for employee care.<br/> 🤝 Partnerships with vendors like Premise Health enhance service delivery.<br/> 💊 Pharmacy benefits management can significantly impact healthcare costs.<br/> 📈 Specialized health solutions can improve employee productivity.<br/> 📊 Measuring ROI in health programs is crucial for success.<br/> 📣 Communication is key to ensuring employees utilize available resources.<br/> 🔎 There is a need for validated data in healthcare solutions.<br/> 🚀 Future innovations in digital health should focus on employee engagement.</p><p> </p><p><b>Chapters</b></p><p>00:00 Introduction to Moog and Its Impact</p><p>02:05 Digital Health Solutions at Moog</p><p>04:02 Onsite Wellness Programs and Partnerships</p><p>05:47 Innovative Pharmacy Benefits Management</p><p>07:43 Specialized Health Solutions and Their Impact</p><p>09:46 Measuring Success and ROI in Health Programs</p><p>13:27 Future of Digital Health Solutions</p><p>16:58 Bending the Trend Outro </p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Wed, 18 Feb 2026 09:00:00 -0500</pubDate>
    <itunes:duration>1030</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>6</itunes:episode>
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  <item>
    <itunes:title>Episode 5: Digital Health Solutions &amp; Cost Management with David Fosgate</itunes:title>
    <title>Episode 5: Digital Health Solutions &amp; Cost Management with David Fosgate</title>
    <itunes:summary><![CDATA[In this episode of Bending the Trend, host Norm Volsky interviews David Fosgate, the Senior VP of Employee Benefits at Lockton and a consultant in the healthcare space. Norm and David discuss innovative strategies to combat rising healthcare costs. They explore successful digital health solutions, cost management strategies, and the importance of supporting employees through healthcare challenges. The conversation highlights the need for transparency in healthcare and the potential for future...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Bending the Trend, host Norm Volsky interviews David Fosgate, the Senior VP of Employee Benefits at Lockton and a consultant in the healthcare space. Norm and David discuss innovative strategies to combat rising healthcare costs. They explore successful digital health solutions, cost management strategies, and the importance of supporting employees through healthcare challenges. The conversation highlights the need for transparency in healthcare and the potential for future innovations.</p><p> </p><p><b>Takeaways</b></p><p>🏃‍♂️ Hinge Health is a leading provider of digital physical therapy.<br/> 💰 Avoiding unnecessary surgeries can lead to significant cost savings.<br/> 🎗️ Cancer care programs are crucial for self-funded groups.<br/> 💊 Pharmacy costs are a growing concern for employers.<br/> 📊 Data analytics can validate the ROI of healthcare solutions.<br/> ❤️ Emotional ROI is as important as financial ROI in healthcare.<br/> 🔄 Redirecting savings can improve employee benefits.<br/> 🚁 Airflares are a new area of interest in healthcare funding.<br/> 🤝 Collaboration among employers is essential for change.<br/> 💡 Identifying gaps in healthcare solutions can inspire innovation</p><p> </p><p><b>Chapters</b></p><p>00:00 Innovative Strategies in Digital Health</p><p>05:41 Cost Savings and ROI in Healthcare Solutions</p><p>10:07 Future Opportunities in Healthcare Solutions</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Bending the Trend, host Norm Volsky interviews David Fosgate, the Senior VP of Employee Benefits at Lockton and a consultant in the healthcare space. Norm and David discuss innovative strategies to combat rising healthcare costs. They explore successful digital health solutions, cost management strategies, and the importance of supporting employees through healthcare challenges. The conversation highlights the need for transparency in healthcare and the potential for future innovations.</p><p> </p><p><b>Takeaways</b></p><p>🏃‍♂️ Hinge Health is a leading provider of digital physical therapy.<br/> 💰 Avoiding unnecessary surgeries can lead to significant cost savings.<br/> 🎗️ Cancer care programs are crucial for self-funded groups.<br/> 💊 Pharmacy costs are a growing concern for employers.<br/> 📊 Data analytics can validate the ROI of healthcare solutions.<br/> ❤️ Emotional ROI is as important as financial ROI in healthcare.<br/> 🔄 Redirecting savings can improve employee benefits.<br/> 🚁 Airflares are a new area of interest in healthcare funding.<br/> 🤝 Collaboration among employers is essential for change.<br/> 💡 Identifying gaps in healthcare solutions can inspire innovation</p><p> </p><p><b>Chapters</b></p><p>00:00 Innovative Strategies in Digital Health</p><p>05:41 Cost Savings and ROI in Healthcare Solutions</p><p>10:07 Future Opportunities in Healthcare Solutions</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18632264</guid>
    <pubDate>Tue, 10 Feb 2026 09:00:00 -0500</pubDate>
    <itunes:duration>721</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>6</itunes:episode>
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  <item>
    <itunes:title>Episode 4: Mid Market Strategy, Care Navigation &amp; Direct Primary Care with Patrick Moore</itunes:title>
    <title>Episode 4: Mid Market Strategy, Care Navigation &amp; Direct Primary Care with Patrick Moore</title>
    <itunes:summary><![CDATA[In this episode of Bending the Trend, host Norm Volsky speaks with Pat Moore, co-founder of Pretekt, about innovative strategies in employee benefits, particularly for mid-market employers. They discuss the importance of care navigation, direct primary care, and the impact of these solutions on healthcare costs. Pat shares insights on how to effectively implement these strategies and the challenges faced in the healthcare industry.   Takeaways 👩‍⚕️ Pat Moore emphasizes the importance of ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Bending the Trend, host Norm Volsky speaks with Pat Moore, co-founder of Pretekt, about innovative strategies in employee benefits, particularly for mid-market employers. They discuss the importance of care navigation, direct primary care, and the impact of these solutions on healthcare costs. Pat shares insights on how to effectively implement these strategies and the challenges faced in the healthcare industry.</p><p> </p><p><b>Takeaways</b></p><p>👩‍⚕️ Pat Moore emphasizes the importance of nurse care navigators in employee benefits.</p><p>🏢 Mid-market employers often struggle with point solutions designed for larger companies.</p><p>🔍 The “try” approach encourages employers to take small steps toward better healthcare solutions.</p><p>🏥 Direct primary care can significantly reduce costs and improve access to care.</p><p>💰 Employers can save up to 20% on MSK spend by implementing effective solutions.</p><p>⚕️ DPC for expensive services can provide better care without high costs.</p><p>🧭 Navigating healthcare outside of insurance networks can lead to substantial savings.</p><p>💊 Employers need to focus on direct sourcing for medications and treatments.</p><p>🚀 The healthcare industry needs innovative solutions to improve cash-pay options.</p><p>🤝 Pat encourages collaboration and communication among employers to tackle rising healthcare costs.</p><p> </p><p><b>Chapters</b></p><p>00:00 Introduction to Employee Benefit Strategies</p><p>02:48 Navigating Mid-Market Solutions</p><p>05:40 Direct Primary Care and Its Impact</p><p>08:32 Challenges in Employee Benefits</p><p>11:18 Innovative Solutions and Future Opportunities</p><p>15:25 Bending the Trend Outro </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Bending the Trend, host Norm Volsky speaks with Pat Moore, co-founder of Pretekt, about innovative strategies in employee benefits, particularly for mid-market employers. They discuss the importance of care navigation, direct primary care, and the impact of these solutions on healthcare costs. Pat shares insights on how to effectively implement these strategies and the challenges faced in the healthcare industry.</p><p> </p><p><b>Takeaways</b></p><p>👩‍⚕️ Pat Moore emphasizes the importance of nurse care navigators in employee benefits.</p><p>🏢 Mid-market employers often struggle with point solutions designed for larger companies.</p><p>🔍 The “try” approach encourages employers to take small steps toward better healthcare solutions.</p><p>🏥 Direct primary care can significantly reduce costs and improve access to care.</p><p>💰 Employers can save up to 20% on MSK spend by implementing effective solutions.</p><p>⚕️ DPC for expensive services can provide better care without high costs.</p><p>🧭 Navigating healthcare outside of insurance networks can lead to substantial savings.</p><p>💊 Employers need to focus on direct sourcing for medications and treatments.</p><p>🚀 The healthcare industry needs innovative solutions to improve cash-pay options.</p><p>🤝 Pat encourages collaboration and communication among employers to tackle rising healthcare costs.</p><p> </p><p><b>Chapters</b></p><p>00:00 Introduction to Employee Benefit Strategies</p><p>02:48 Navigating Mid-Market Solutions</p><p>05:40 Direct Primary Care and Its Impact</p><p>08:32 Challenges in Employee Benefits</p><p>11:18 Innovative Solutions and Future Opportunities</p><p>15:25 Bending the Trend Outro </p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Wed, 04 Feb 2026 09:00:00 -0500</pubDate>
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    <itunes:title>Episode 3: Mid Market Dynamics, Payment Integrity &amp; Innovative Vendors with Jake Frankel</itunes:title>
    <title>Episode 3: Mid Market Dynamics, Payment Integrity &amp; Innovative Vendors with Jake Frankel</title>
    <itunes:summary><![CDATA[Summary In this episode of Bending The Trend, Norman Volsky interviews Jake Frankel, founder of ASF Strategies, discussing innovative strategies to combat rising healthcare costs. They explore effective vendor strategies for mid-market companies, the importance of payment integrity, and the role of reimbursement-focused strategies in controlling costs. Jake emphasizes the need for better marketing to employees about available healthcare solutions and shares insights on the challenges faced by...]]></itunes:summary>
    <description><![CDATA[<p><b>Summary</b></p><p>In this episode of Bending The Trend, Norman Volsky interviews Jake Frankel, founder of ASF Strategies, discussing innovative strategies to combat rising healthcare costs. They explore effective vendor strategies for mid-market companies, the importance of payment integrity, and the role of reimbursement-focused strategies in controlling costs. Jake emphasizes the need for better marketing to employees about available healthcare solutions and shares insights on the challenges faced by benefits leaders.</p><p> </p><p><b>Takeaways</b></p><p>🔍 The best vendor strategies are often unnoticed by employees<br/> 🛑 Efficient stop-loss purchasing is crucial for cost savings<br/> 💰 Payment integrity solutions can drive meaningful savings<br/> 📊 Reference-based pricing remains a powerful cost-control lever<br/> 🤝 Direct contracting vendors help employers better manage healthcare spend<br/> 🩻 Radiology services can unlock substantial system-wide savings<br/> 🏥 Advanced primary care is essential—but still often overlooked<br/> 📣 Strong employee marketing boosts engagement with healthcare plans<br/> 🧠 Understanding the technical details behind solutions is critical to success<br/> 😊 Building positive regard for healthcare plans directly impacts employee satisfaction</p><p> </p><p><b>Chapters</b></p><p>00:00 Introduction to Healthcare Cost Strategies</p><p>03:01 Effective Vendor Strategies for Mid-Market Companies</p><p>06:03 Innovative Approaches to Cost Control</p><p>08:59 Challenges in Employee Engagement and Marketing</p><p>12:01 Final Insights and Advice for Benefits Leaders</p>]]></description>
    <content:encoded><![CDATA[<p><b>Summary</b></p><p>In this episode of Bending The Trend, Norman Volsky interviews Jake Frankel, founder of ASF Strategies, discussing innovative strategies to combat rising healthcare costs. They explore effective vendor strategies for mid-market companies, the importance of payment integrity, and the role of reimbursement-focused strategies in controlling costs. Jake emphasizes the need for better marketing to employees about available healthcare solutions and shares insights on the challenges faced by benefits leaders.</p><p> </p><p><b>Takeaways</b></p><p>🔍 The best vendor strategies are often unnoticed by employees<br/> 🛑 Efficient stop-loss purchasing is crucial for cost savings<br/> 💰 Payment integrity solutions can drive meaningful savings<br/> 📊 Reference-based pricing remains a powerful cost-control lever<br/> 🤝 Direct contracting vendors help employers better manage healthcare spend<br/> 🩻 Radiology services can unlock substantial system-wide savings<br/> 🏥 Advanced primary care is essential—but still often overlooked<br/> 📣 Strong employee marketing boosts engagement with healthcare plans<br/> 🧠 Understanding the technical details behind solutions is critical to success<br/> 😊 Building positive regard for healthcare plans directly impacts employee satisfaction</p><p> </p><p><b>Chapters</b></p><p>00:00 Introduction to Healthcare Cost Strategies</p><p>03:01 Effective Vendor Strategies for Mid-Market Companies</p><p>06:03 Innovative Approaches to Cost Control</p><p>08:59 Challenges in Employee Engagement and Marketing</p><p>12:01 Final Insights and Advice for Benefits Leaders</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Wed, 28 Jan 2026 09:00:00 -0500</pubDate>
    <itunes:duration>646</itunes:duration>
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    <itunes:title>Episode 2: Conflict in Roles &amp; Transparency in Healthcare with Shawn Gremminger</itunes:title>
    <title>Episode 2: Conflict in Roles &amp; Transparency in Healthcare with Shawn Gremminger</title>
    <itunes:summary><![CDATA[In this episode of Bending the Trend, Norm and Shawn Gremminger discuss the challenges of rising healthcare costs and the role of various vendors in the healthcare ecosystem. They explore the importance of accountability, the mixed results of implementing new healthcare solutions, and the balance between cost savings and employee satisfaction. Sean highlights the challenges faced by benefits leaders, including point solution fatigue and the need for transparency in the healthcare system. &nbs...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Bending the Trend, Norm and Shawn Gremminger discuss the challenges of rising healthcare costs and the role of various vendors in the healthcare ecosystem. They explore the importance of accountability, the mixed results of implementing new healthcare solutions, and the balance between cost savings and employee satisfaction. Sean highlights the challenges faced by benefits leaders, including point solution fatigue and the need for transparency in the healthcare system.</p><p> </p><p><b>Takeaways</b></p><p>🎯 Employers are looking for real accountability in healthcare solutions<br/> 🧭 The patient experience improves with better navigation tools<br/> ⚖️ There is often no correlation between healthcare price and quality<br/> ⚖️ Benefits leaders must balance cost savings with employee satisfaction<br/> 😵‍💫 Point solution fatigue is a significant challenge for benefits leaders<br/> 🤝 Consultants and brokers play a crucial role in the healthcare ecosystem<br/> 🔍 Transparency in healthcare compensation is essential for meaningful change<br/> 🎯 Employers need to align their goals with the solutions they choose<br/> 💰 Savings are important, but they are only part of the equation<br/> 🔗 The healthcare ecosystem needs better coordination among solutions</p><p><b>Sound Bites</b></p><p>😊 Employers want to keep people happy<br/>😵‍💫 Point solution fatigue is a real challenge<br/>⚖️ Consultants are often deeply conflicted</p><p> </p><p><b>Chapters</b></p><p> </p><p>00:00 Introduction to Healthcare Cost Challenges</p><p>02:57 Evaluating Healthcare Vendors</p><p>05:57 Navigating Patient Care and Cost</p><p>09:01 Challenges for Benefits Leaders</p><p>12:05 The Role of Transparency in Healthcare</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Bending the Trend, Norm and Shawn Gremminger discuss the challenges of rising healthcare costs and the role of various vendors in the healthcare ecosystem. They explore the importance of accountability, the mixed results of implementing new healthcare solutions, and the balance between cost savings and employee satisfaction. Sean highlights the challenges faced by benefits leaders, including point solution fatigue and the need for transparency in the healthcare system.</p><p> </p><p><b>Takeaways</b></p><p>🎯 Employers are looking for real accountability in healthcare solutions<br/> 🧭 The patient experience improves with better navigation tools<br/> ⚖️ There is often no correlation between healthcare price and quality<br/> ⚖️ Benefits leaders must balance cost savings with employee satisfaction<br/> 😵‍💫 Point solution fatigue is a significant challenge for benefits leaders<br/> 🤝 Consultants and brokers play a crucial role in the healthcare ecosystem<br/> 🔍 Transparency in healthcare compensation is essential for meaningful change<br/> 🎯 Employers need to align their goals with the solutions they choose<br/> 💰 Savings are important, but they are only part of the equation<br/> 🔗 The healthcare ecosystem needs better coordination among solutions</p><p><b>Sound Bites</b></p><p>😊 Employers want to keep people happy<br/>😵‍💫 Point solution fatigue is a real challenge<br/>⚖️ Consultants are often deeply conflicted</p><p> </p><p><b>Chapters</b></p><p> </p><p>00:00 Introduction to Healthcare Cost Challenges</p><p>02:57 Evaluating Healthcare Vendors</p><p>05:57 Navigating Patient Care and Cost</p><p>09:01 Challenges for Benefits Leaders</p><p>12:05 The Role of Transparency in Healthcare</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Tue, 20 Jan 2026 09:00:00 -0500</pubDate>
    <itunes:duration>687</itunes:duration>
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    <itunes:title>Episode 1: Real Cost Savings &amp; Measuring Success with Scott Kirschner</itunes:title>
    <title>Episode 1: Real Cost Savings &amp; Measuring Success with Scott Kirschner</title>
    <itunes:summary><![CDATA[In this episode of Bending the Trend, Norm and Scott Kirschner discuss strategies to combat rising healthcare costs through innovative vendor partnerships and solutions. Scott shares his experiences at Greystar and previous roles, highlighting successful implementations of cancer care and mental health solutions. The conversation emphasizes the importance of engaging employees in their health and the potential for cost savings through effective healthcare management. Let's get to specifics, h...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Bending the Trend, Norm and Scott Kirschner discuss strategies to combat rising healthcare costs through innovative vendor partnerships and solutions. Scott shares his experiences at Greystar and previous roles, highlighting successful implementations of cancer care and mental health solutions. The conversation emphasizes the importance of engaging employees in their health and the potential for cost savings through effective healthcare management. Let&apos;s get to specifics, hear Scott chat about saving almost $3 million with Lantern! He shouts out specific vendors that have saved him money. Learn from his fantastic action oriented mentality that has driven his career forward. If you are a benefits leader, this is for you. <br/><br/>💰 The goal is to fight rising healthcare costs through collaboration.<br/>🤝 Vendor relationships are crucial for effective benefits management.<br/>🎗️ Cancer care solutions can significantly improve patient outcomes.<br/>🧠 Mental health access remains a critical challenge in healthcare.<br/>🩺 Innovative diabetes management can lead to better health outcomes.<br/>👥 Engaging employees in their health can reduce overall costs.<br/>📉 Implementing new solutions can lead to substantial cost savings.<br/>📣 Awareness and marketing are key to successful healthcare programs.<br/>🧭 Digital navigation in healthcare is an area with untapped potential.<br/>🔗 Future solutions should focus on real-time connectivity with medical records.<br/><br/>Chapters<br/>00:00<br/>Introduction to Bending the Trend<br/>01:06<br/>Vendor Recommendations and Experiences<br/>03:29<br/>Navigating Cancer Care Solutions<br/>06:55<br/>Addressing Mental Health Challenges<br/>09:30<br/>Innovative Solutions in Diabetes Management<br/>12:06<br/>Impact of Implementing Lantern and RULA<br/>15:51<br/>Measuring Success and Cost Savings<br/>17:14<br/>Future Challenges in Digital Navigation</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Bending the Trend, Norm and Scott Kirschner discuss strategies to combat rising healthcare costs through innovative vendor partnerships and solutions. Scott shares his experiences at Greystar and previous roles, highlighting successful implementations of cancer care and mental health solutions. The conversation emphasizes the importance of engaging employees in their health and the potential for cost savings through effective healthcare management. Let&apos;s get to specifics, hear Scott chat about saving almost $3 million with Lantern! He shouts out specific vendors that have saved him money. Learn from his fantastic action oriented mentality that has driven his career forward. If you are a benefits leader, this is for you. <br/><br/>💰 The goal is to fight rising healthcare costs through collaboration.<br/>🤝 Vendor relationships are crucial for effective benefits management.<br/>🎗️ Cancer care solutions can significantly improve patient outcomes.<br/>🧠 Mental health access remains a critical challenge in healthcare.<br/>🩺 Innovative diabetes management can lead to better health outcomes.<br/>👥 Engaging employees in their health can reduce overall costs.<br/>📉 Implementing new solutions can lead to substantial cost savings.<br/>📣 Awareness and marketing are key to successful healthcare programs.<br/>🧭 Digital navigation in healthcare is an area with untapped potential.<br/>🔗 Future solutions should focus on real-time connectivity with medical records.<br/><br/>Chapters<br/>00:00<br/>Introduction to Bending the Trend<br/>01:06<br/>Vendor Recommendations and Experiences<br/>03:29<br/>Navigating Cancer Care Solutions<br/>06:55<br/>Addressing Mental Health Challenges<br/>09:30<br/>Innovative Solutions in Diabetes Management<br/>12:06<br/>Impact of Implementing Lantern and RULA<br/>15:51<br/>Measuring Success and Cost Savings<br/>17:14<br/>Future Challenges in Digital Navigation</p>]]></content:encoded>
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    <itunes:author>Christy</itunes:author>
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    <pubDate>Tue, 13 Jan 2026 09:00:00 -0500</pubDate>
    <itunes:duration>1063</itunes:duration>
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