Everton’s first match at Hill Dickinson Stadium sparked a headline that sounded wonderfully scientific: 126 decibels. Loudest in the Premier League. Fifth loudest in world football. Precise. Shareable. “Factual”.

Except there was a problem: it was never measured.

In this episode, Dr Nicola Harding uses a seemingly harmless football rumour to unpack something much bigger: how “facts” get manufactured in the age of generative AI. Following the trail from an X account to Grok’s confident answers, Nicola shows how repeated prompts, performative authority, and screenshot culture can turn a claim into a pattern - and then into “truth”.

Drawing on criminology’s concepts of moral panic and deviancy amplification, she maps an emerging loop: data voids get filled by AI, people circulate outputs as evidence, media reports the circulation, and the internet produces new “artefacts” that train the next round of answers. The result isn’t just misinformation - it’s legitimacy laundering.

And when that logic hits fraud and financial crime, the stakes explode. Fraud prevention relies on what we count as true, yet most fraud data is messy, delayed, and probabilistic. When repetition starts masquerading as corroboration, uncertainty gets institutionalised, and criminals get to weaponise “normal” at scale.

This isn’t a panic about AI. It’s a panic produced through AI. And unless we rebuild provenance, slow down decision-making, and treat chatbot outputs as leads (not facts), we’ll keep chasing ghosts that never existed - convinced they were always real.

In this opening episode of SCAM: Financial Crime by Design, criminologist Dr Nicola Harding explores how fraud causes real harm without force, without physical violence, and often with the victim’s cooperation. Why is financial crime so hard to see, and so easy to dismiss, until it happens to us?

This episode examines why fraud is typically framed as a technical failure, a compliance issue, or a problem of “bad people”, and what we miss when we think about it that way. Drawing on criminology, lived experience, and practice across financial services and policy, Nicola argues that financial crime is better understood as a trust problem, a behavioural problem, and a design problem.

You’ll hear why ordinary people are increasingly being positioned as the frontline of fraud prevention, how harm extends far beyond financial loss, and why focusing on behaviour before technology matters as we enter an era of AI-assisted crime at scale.

This isn’t a warning or a checklist. It’s an invitation to think differently about financial crime - and to begin building a shared understanding of how harm happens, quietly and systematically, in plain sight.