Ryan explains the mission of the Sports Authority, how the organization helps attract and support events like the Super Bowl, Final Four, World Baseball Classic, and FIFA World Cup, and why those events create meaningful economic impact across the region. He also shares how Houston’s venues, hospitality industry, public partners, and business community work together to deliver large-scale events that showcase the city on a national and global stage.

The conversation takes a deep look at the upcoming FIFA World Cup in Houston, including what residents and visitors can expect from Houston Stadium, the Fan Fest in EaDo, international fan culture, and the once-in-a-generation opportunity for Houston to welcome the world. Ryan also discusses why 2026 may become the biggest sports year in Houston’s history and how the city is preparing for a summer that will put its food, culture, diversity, and collaborative spirit on full display.

Chris and Ryan also talk about leadership, building the right team, creating a culture of accountability, transparency, and collaboration, and preparing an organization for high-pressure moments where execution matters.

If you are interested in Houston business, sports tourism, leadership, and the impact major events can have on a city’s economy and identity, this episode offers a timely and insightful look at how Houston is getting ready for the world stage.

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Brad talks about how his passion for cars and driver safety first took shape, what he learned competing at the highest levels of motorsports, and how those lessons carried into entrepreneurship, leadership, and business growth. He also explains how Safeway Driving has evolved from a traditional local driving school into a modern franchise operation with a strong reputation, innovative curriculum, and a measurable impact on driver safety across Texas.

Along the way, the conversation explores topics like overcoming adversity, building the right team, protecting company culture, balancing accountability with empathy, and growing a business without compromising quality. Brad also offers candid insight into the pressure of racing, the mindset required to get back behind the wheel after a serious crash, and how confidence and preparation can make all the difference, both in business and on the road.

It’s a compelling episode about resilience, reinvention, and what it looks like to build a business that is both scalable and deeply meaningful. For business owners, entrepreneurs, and leaders looking for lessons in growth, culture, and long-term vision, this conversation delivers plenty to take away.

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Chris shares how he started his business after leaving IBM, the early risks he took, and the lessons he learned while growing Softeq into a full-stack engineering firm working across hardware, software, and emerging technologies. He explains how a mindset of constant learning has been critical to staying relevant in an industry that continues to evolve at a rapid pace.  

Chris and Chris discuss what innovation looks like in practice, how business owners can think about adopting new technologies, and why curiosity and adaptability are essential traits for long-term success. The conversation also explores how artificial intelligence is changing the way companies operate and what leaders should be doing today to prepare for what comes next.

The discussion also highlights lessons in hiring, culture, and leadership, including how to build teams that can grow with the business and deliver consistent results over time.

If you are interested in entrepreneurship, technology, and leading a business through constant change, this episode offers practical insight from a founder who has done it for nearly 30 years.

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Erin shares the story of her first year leading Pluralsight and the dramatic changes the company has undergone. After stepping into the role, she faced a lender takeover, the need to rebuild the executive team, and the challenge of resetting the organization’s culture and go-to-market structure to return the business to growth.

Chris and Erin discuss the realities many startups and SaaS companies face after periods of rapid expansion, including how leaders must align teams around clear priorities, understand where to invest resources, and make difficult decisions during a turnaround. Erin also explains how her leadership style evolved as the company worked through its transformation.

The conversation also explores how organizations are responding to the rapid rise of artificial intelligence. Erin explains how Pluralsight helps companies develop technology skills, build AI literacy across their workforce, and ensure employees understand how to effectively use emerging tools.

This episode offers insight into leadership, culture, and the decisions required to guide organizations through periods of change and transformation.

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Steve brings more than three decades of experience in both the private and public sectors. Before leading the Fort Worth Chamber, he helped build and grow a healthcare information technology company, joining as the fourth employee and helping scale the business before its eventual sale. That experience shaped his perspective on entrepreneurship, small business challenges, and the importance of building strong teams.

Chris and Steve discuss the mission of the Fort Worth Chamber and its role in advocating for businesses, connecting companies with opportunities, and helping create an environment where businesses can grow and thrive. Steve explains why Fort Worth is experiencing significant growth, pointing to the city’s expanding population, available land for development, and its strategic location within the Texas economy.

The conversation also explores leadership lessons from building startups, including hiring philosophy, the importance of culture, and the value of adaptability in growing organizations. Steve shares insights from his work with businesses across Fort Worth, along with trends he’s hearing from local leaders as they navigate economic uncertainty and global market pressures.

If you are interested in entrepreneurship, leadership development, and the factors driving business growth across Texas, this episode offers valuable perspective from someone working directly with companies every day.

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With more than 30 years of experience in the oil and gas sector, Roe has built, scaled, sold, and led companies across the energy spectrum, including serving as CEO of a public oilfield services company and completing more than 130 M&A transactions throughout his career. Today, he invests in and advises energy and industrial services businesses, bringing both operator experience and board-level perspective to the table.

Roe shares what it takes to navigate downturns, manage risk, and know when to walk away, whether from a deal, a strategy, or a hiring decision. He discusses the importance of capital discipline, the industry’s shift toward lower leverage and return of capital, and how technological advancements such as automation and AI continue to reshape energy production without replacing the people who make it work.

The conversation also explores culture, mentorship, and leadership evolution. Roe reflects on lessons learned from early setbacks, the power of listening over talking, and why humility and decisiveness must coexist in strong leadership. From hiring philosophy and team retention to innovation and safety in the field, this episode offers practical insight for business owners navigating growth in dynamic industries.

If you are interested in entrepreneurship, energy, leadership development, and the realities of building businesses in Texas, this episode delivers hard-earned wisdom from someone who has seen the industry from every angle.

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A fifth-generation Texan and three-time James Beard Award nominee, Levi grew up in the family business founded by his father, Jim Goode. From washing dishes as a kid to leading one of Houston’s most iconic hospitality groups, Levi shares what it means to carry forward a legacy while continuing to evolve.

The conversation explores the realities of running a family business, earning trust as a leader, and preserving culture as a company grows. Levi reflects on the role Texas traditions play in Goode Company’s identity, from backyard barbecue and barbecue cook-offs to Houston Rodeo season, community gatherings, and the cookout culture that brings people together year after year.

Chris and Levi also discuss leadership development, team culture, and the responsibility that comes with stewarding a brand that has been part of Houston’s food scene and rodeo tradition for decades. This episode offers thoughtful insight into entrepreneurship, hospitality, and what it takes to build a business that lasts in Texas.

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Listeners will learn how Arlow’s concept grew from Brandon’s deep understanding of consumer behavior and his curiosity about where the market was heading. He explains the technical challenges of dealcoholization, how his California-based team perfected the process, and what it takes to create a wine that meets both taste and quality standards in this emerging space.

Beyond product development, Brandon discusses how Surely and Arlow have scaled from direct-to-consumer beginnings to major retail success. Today, Surely can be found in Target, Sprouts, Total Wine & More, and Spec’s. He explains how the company’s focus on profitability and sustainable growth has allowed it to thrive in a changing industry where investors now value lean operations over rapid expansion.

As the conversation continues, Brandon shares leadership lessons from two distinct growth phases: one centered on fast-paced scaling and another built around operational discipline. He offers insights into the importance of communication, team alignment, and company culture, noting that even high-performing employees can hold a business back if they are not the right cultural fit.

Brandon also reflects on his journey as a leader, emphasizing the need for transparency and collaboration, both with his team and with his investors. His approach to management highlights how curiosity, accountability, and clear communication can drive consistent results without compromising values.

Now rooted in Austin with his family, Brandon talks about what makes Texas the perfect home for entrepreneurs like him. From the state’s unique energy to its strong business community and culinary culture, he shares why Texas has become the ideal place to grow both personally and professionally.

Whether you are interested in brand strategy, leadership, or the evolving world of consumer products, this episode offers a thoughtful look at how clarity of purpose and innovative thinking can build a business that lasts.

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About Surely Wine

About Arlow Wine

Nubia shares the remarkable story of how her family built Gretna from a single-garage operation in 1980 into a certified lean manufacturing company, and how she later transformed it through leadership, culture, and purpose.

After her father’s passing in 2012, Nubia faced a decade of uncertainty before realizing that the company’s future depended on her stepping forward. She reveals how she rebuilt Gretna from within by creating accountability, redefining its culture, and leading with empathy and transparency.

From embracing EOS to driving diversification from oil and gas to aerospace, Nubia explains what it takes to modernize a second-generation family business while honoring its legacy. She also shares her perspective on automation, AI, and making manufacturing “mindful” again.

If you are interested in leadership, culture change, and the evolution of Texas manufacturing, this episode offers a powerful look at resilience, renewal, and what it means to lead with heart and purpose.

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About Gretna Machine Shop

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About South Texas College of Law

About University Lands

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About Three Brothers Bakery

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About The Window Experts

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SHOW HIGHLIGHTS

• Sometimes the best business opportunities come from customers eating sandwiches in your nursery at lunchtime, leading to "accidental" restaurant concepts that nobody planned.
• Giving employees autonomy to try new things without permission first creates innovation - even when it occasionally surprises leadership with what they're attempting.
• The difference between a good business and a bad business is the back office - if you can't measure it, you can't fix it.
• Being in the "yes business" means not automatically saying no to employee ideas, since people bringing suggestions are stepping outside their comfort zones.
• There's no limit to what you can do when you don't know what you're doing, because you don't see the barriers that "experts" assume exist.
• Family businesses work when siblings have completely different skill sets that complement rather than compete - finance, construction, and wholesale trading each requiring distinct talents.

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GUESTS

 | Gregg Thompson
About Gregg

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• Discover how weekly "High Five" meetings turned skeptical senior engineers into collaboration champions, bridging baby boomers and millennials
• Jeff details how Arlington saved millions by implementing $8 million annual autonomous rideshare instead of $50 million per mile light rail
• Learn why being the first U.S. city to run autonomous shuttles attracted Uber, Lyft, and Via to compete for Arlington's contract
• Hear how post-COVID office renovations with collaboration spaces and visible core values brought remote workers back to rebuild culture
• Jeff shares how a devastating referendum loss taught him that expertise means nothing if political consultants silence your voice
• Understand why the Medal of Honor Museum chose Arlington over Washington D.C.—Texas builds in years what takes decades elsewhere

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About Graham Associates

GUESTS

 | Jeff Williams
About Jeff

SHOW HIGHLIGHTS

• "S#@t doesn't smell any better with age" - why firing fast is critical to maintaining culture and performance
• When suppliers demand hundreds of thousands for R&D, sometimes you have to source from Canada and figure it out yourself
• A $10 daily lunch investment eliminated production delays and built the family culture that kept turnover near zero
• Creating an on-site school during COVID kept the production lines running when competitors shut down
• People quit managers, not companies - know your employees' kids' names and eat lunch with them
• Trust your gut over resumes - the West Point MIT grad who couldn't deliver taught her that credentials don't guarantee performance

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GUESTS

 | Merrilee Kick
About Merrilee

SHOW HIGHLIGHTS   

 Molly shares her journey from Silicon Valley back to Houston, taking on leadership roles in Beck's Prime, Winfield's Chocolate Bar, and Agnes Cafe, emphasizing her passion for food and community.

The episode explores her innovative approach to maintaining high standards in Beck's Prime while expanding into the chocolate business, highlighting the importance of customer service and community connection.

Listeners gain insights into managing a family-run business, where respecting individual expertise and fostering collaboration are essential for effective decision-making and business success.

We discuss the integration of technology in operations, acknowledging the challenges faced by mid-sized companies and the potential for improved efficiency through technological advancements.

The supportive entrepreneurial spirit in Houston is highlighted, showcasing how local businesses benefit from a community eager to see them succeed, even amidst ongoing challenges and uncertainties.

Her reflections on entrepreneurship emphasize authenticity, resilience, and mental health awareness in corporate culture, encouraging open dialogue about success and failure.

Excitement for upcoming projects is shared, inviting listeners to join in a culinary adventure that celebrates innovation and community in Houston's vibrant food scene.

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I delve into the entrepreneurial journey of Pete Mora, founder of Fajita Pete's, exploring his evolution from waiting tables in college to establishing a successful restaurant chain.

We discuss Pete's strategic business model, which emphasizes a small footprint and limited menu to enhance operational efficiency and specialize in off-premise services like delivery and catering.

Pete shares insights on effective team management, highlighting the importance of hiring the right people, setting clear expectations, and fostering a supportive work environment.

The episode explores how Pete's innovative approach and adaptation of technology, particularly during the COVID-19 pandemic, contributed to the growth and success of Fajita Pete's.

I examine the significance of maintaining quality and consistency across locations, with a focus on centralizing production processes and collaborating with partners who possess operational expertise.

We discuss the advantages of being based in Houston, a competitive environment that offers access to resources and professionals, and how this has influenced the scalability of the business.

Pete provides practical advice for aspiring entrepreneurs, emphasizing the value of setting achievable goals and understanding that success can also come from significant contributions within a company.

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GUESTS

 | Pete Mora

SHOW HIGHLIGHTS

I explore the transformative journey of Sonar, from its developer-focused beginnings in Geneva to its dynamic growth in Austin, Texas, a key hub in the U.S. tech scene.

Lynne Doherty and Clarissa O'Connell share insights into how Austin's vibrant tech ecosystem and business-friendly environment have accelerated Sonar's expansion and shaped its innovative culture.

We delve into SonarQube Advanced Security, a new integrated solution enhancing application security by addressing threats during development, demonstrating Sonar's commitment to code quality and security.

The conversation highlights Sonar's strategic partnerships with Austin universities and robust internship programs aimed at nurturing the next generation of tech innovators.

Lynne and Clarissa discuss the significance of creating a positive company culture, underscored by their CODE acronym, and how it fosters a collaborative and inclusive environment at Sonar.

We address the challenges of rapid technological change and the importance of continuous team enablement and customer education to adapt and thrive in a fast-evolving industry.

Through personal insights, Lynne and Clarissa emphasize the importance of work-life integration, adaptability, and maintaining well-being amidst the demands of leadership and a growing company.

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GUESTS

 |  Clarissa O'Connell

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I discussed with Brian Birdy, CEO of PMI Birdy Properties, about managing a family business founded by his father in 1979 and his strategies for succession planning and family involvement.

Brian shared insights on the importance of building a resilient business foundation through strategic planning, comprehensive training, and process documentation, emphasizing adaptability to technological advancements.

We explored the post-COVID hiring landscape, where Brian highlighted the significance of a proactive hiring approach, prioritizing candidates with a positive attitude and aligning with changing employment trends.

The conversation delved into the burgeoning pickleball market, with Brian expressing enthusiasm for his new venture in opening an indoor pickleball facility and the potential of franchising with Dill Dinkers.

Brian revealed the challenges and opportunities in the residential property management industry, particularly in differentiating oneself in a competitive market and adapting to shifts in housing demand.

We examined the process of opening a pickleball franchise, discussing the benefits of franchising for newcomers, the importance of choosing the right franchise, and the potential for repurposing industrial spaces for pickleball courts.

Brian emphasized the value of surrounding oneself with capable people, investing in staff, and being open to new ideas and changes to drive business success, while reflecting on his connection to San Antonio and the local community.

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GUESTS

 | Brian Birdy

SHOW HIGHLIGHTS

I discussed Jacob Robinson's inspiring journey from running a commercial cleaning company to founding Dig World, a construction-themed amusement park inspired by his son Pierce's battle with a severe illness.

Jacob shared the story of how an unexpected email invitation led to his appearance on Shark Tank, which resulted in a significant deal with Robert Herjavec and propelled Dig World into the national spotlight.

We explored the challenges faced during Dig World's opening day, highlighting the operational setbacks that resulted in temporary closure and how these experiences taught valuable lessons about patience and readiness.

Jacob explained the development of custom technology to enhance safety and functionality in the park's machinery, ensuring a secure and manageable experience for visitors operating real construction equipment.

We discussed the importance of building a passionate and customer-focused team, emphasizing a culture of creativity and care that enhances the visitor experience and supports the company's mission.

Jacob described his evolution from a fear-driven leadership style to one centered on servant leadership, focusing on resilience and motivating his team positively through setbacks.

As Dig World plans for expansion, Jacob remains committed to offering an affordable, enriching alternative to traditional family outings, while also contemplating new mascots and improvements to machinery safety.

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I introduced Mason Brady, founder and president of Brady CFO, who shared his transition from a corporate CFO to an entrepreneur in the agriculture and construction sectors.

Mason discussed the emotional and mental challenges of leaving a stable job, emphasizing the role of faith and family support in his decision-making process.

We explored the importance of consistent sales activities for sustaining and growing a business, with Mason recommending that a significant portion of time be dedicated to new business development.

Mason detailed Brady CFO's innovative business model, which pairs CFOs with South American financial analysts to optimize client service and provide cost-effective strategic financial services.

The conversation included insights into the challenges faced by entrepreneurs in the construction industry, focusing on the transition from skilled professionals to business leaders and the importance of solid financial systems.

Mason highlighted the need for effective delegation and trust in leadership roles within agribusiness, discussing the development of middle management and his experiences in Texas.

We also talked about the advantages of operating a business in Texas, emphasizing its central location, economic activity, and more minimized regulations compared to other states.

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About  Brady CFO

GUESTS

 | Mason Brady
About Mason 

SHOW HIGHLIGHTS

I explore James Dieter's journey from an orthopedic and interventional pain specialist to a leader in healthcare entrepreneurship, emphasizing his efforts to address inefficiencies in the healthcare system through mobile diagnostic services.

We discuss the transformation of Principle Health Systems, highlighting its achievement of conducting over 3.2 million mobile lab tests in 2024, with a focus on patient-centric care.

James shares insights on balancing strengths and weaknesses as a CEO, stressing the importance of self-awareness and strategic partnerships in building a thriving organizational culture.

We delve into the development of a strong company culture at Principle Health Systems, driven by redefining mission, vision, and core values, which has enhanced employee satisfaction and strengthened company identity.

The episode covers the innovative "daily DON" program, an AI-driven tool that aids Directors of Nursing in prioritizing patient care, which has been recognized for its impact on clinical decision-making and marketing.

We examine the challenges and opportunities in the Texas healthcare landscape, including favorable Medicare conditions and low reimbursement rates, alongside the growing role of AI in insurance claims processing.

James reflects on leadership and problem-solving, emphasizing the need for quick decision-making, informed risk-taking, and learning from setbacks to drive business growth and sustainability.

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About  Principle Health Systems

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In this episode, I spoke with Brian Freedman, president of the Bay Area Houston Economic Partnership, about the economic development in the Houston Bay Area, focusing on the recruitment, retention, and expansion of primary employers.

We discussed the significant industry clusters in the region, including maritime logistics, aerospace, tourism, healthcare, and petrochemicals, and their impact on the area's economic growth.

Brian highlighted developments at Ellington Field, including contributions from companies like Intuitive Machines and Axiom, as well as the emerging opportunities in defense manufacturing and procurement.

The episode explored the scale and impact of the Houston port, emphasizing Project 11's role in expanding the port's capacity and the importance of logistics and innovation for regional prosperity.

We delved into the leadership style necessary for motivating teams and managing diverse projects, underscoring the Texan entrepreneurial spirit characterized by ambition and a collaborative approach.

Brian shared insights on the vibrant business ecosystem in Texas, driven by a skilled workforce, affordability, and a supportive community fostering partnerships and mentorship opportunities.

Finally, we addressed challenges like insurance costs and the importance of regional solidarity, as well as efforts to mitigate natural disaster risks and promote responsible development in the area.

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About BAHEP

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We explore how technology is reshaping the car dealership landscape in Texas, emphasizing the integration of AI and virtual assistants in enhancing customer service and streamlining operations.

Chris discusses his leadership journey, highlighting the importance of hiring ambitious individuals and giving them the autonomy to excel in their roles.

The episode delves into the challenges and rewards of transitioning from a general manager to a business owner, offering insights into leadership in the automotive industry.

We examine the significance of building a strong company culture and the strategies for maintaining employee-centric leadership, especially during challenging times like the COVID-19 pandemic.

Chris shares the value of leveraging existing customer data to sustain a market presence without aggressive advertising, focusing on customer satisfaction and long-term business sustainability.

The discussion includes the role of technology in employee management, mentioning tools like Paycom and Reynolds for digital transactions and HR processes.

Chris emphasizes the balance between short-term gains and long-term sustainability by reinvesting in employees and fostering a growth-oriented environment.

We talk about the evolving work landscape and the shift back to traditional office settings, with insights on adapting leadership styles to meet changing work habits.

The conversation touches on the impact of recent legislative changes in Texas, such as the removal of state inspections for pre-owned vehicles, and the implications for the automotive industry.

Chris shares personal stories and leadership philosophies, stressing the importance of leading by example and treating employees with respect to drive business growth.

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About Team Gillman

GUESTS

 | Chris Gillman

SHOW HIGHLIGHTS

Summer Craig, founder of Craig Group, shares her entrepreneurial journey that started with an epiphany during a vacation while caring for her newborn.

Craig Group focuses on strategic consulting for private equity-backed middle-market companies, helping them transition from successful startups to structured entities.

The early days of the business involved securing foundational clients like Gulf States Toyota, with initial revenues critical for startup success.

Summer discusses the positive impact of the COVID-19 pandemic on business growth, particularly in the middle market and healthcare sectors.

Strategic hiring decisions and fostering a company culture of complementary skills and flexible work environments are highlighted as key to building high-quality teams.

Craig Group differentiates itself with a hands-on, results-driven approach and a patent-pending software platform that enhances sales and marketing forecasting.

Building trust with elite clients through effective communication and personal interactions is emphasized as crucial for maintaining successful business relationships.

The episode underscores the importance of collecting client feedback to ensure service excellence and continuous improvement.

Summer uses her passion for mountain climbing as a metaphor for her entrepreneurial journey, highlighting the determination and vision required to navigate business challenges.

The conversation concludes with reflections on the importance of strategic growth consulting and the ongoing journey of team building and client success.

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Amyn Bandali is the CEO of Ivy Kids Systems, a premier childcare brand founded by his parents in Pearland, Texas, offering education from infants to pre-K and afterschool programs.

The company was inspired by the founders' personal experience of struggling to find high-quality childcare when they first moved to the United States from Canada.

Amyn joined the business in 2015 and initiated the franchising strategy, growing from 5 corporate locations to 20 total locations with 16 more under development.

The company emphasizes a culture of empowerment, focusing on giving employees autonomy, transparency, and timely feedback while understanding the "why" behind strategic initiatives.

During the COVID-19 pandemic, Ivy Kids pivoted to online learning and alternative programs, generating a million dollars in revenue for franchisees despite significant enrollment drops.

The company is innovating its curriculum by incorporating coding, robotics, digital parent assessments, and classroom camera access to enhance early childhood education.

Amyn's leadership style prioritizes empowering team members, setting clear visions, and allowing individuals to develop their own key performance indicators (KPIs).

The company values continuous learning, participating in franchise associations, mastermind groups, and local business networks to share best practices.

Amyn learned a critical leadership lesson during the pandemic about truly empowering his team by trusting them during challenging times.

The company's educational philosophy is grounded in research showing the critical importance of early childhood learning in a child's development.

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Renee Morris discusses her journey from management consultant to Chief Curl Officer at Uncle Funky's Daughter, emphasizing her desire to balance career ambitions with family life.

We explore Renee's decision to purchase an existing company rather than starting from scratch, leveraging her experience in sales and marketing strategy within the consumer products sector.

Renee highlights the importance of having a financial safety net when transitioning to entrepreneurship, sharing her personal experience of not drawing a salary for years and relying on her husband's support.

We talk about Renee's strategic decision to avoid third-party investors to maintain control over her business, focusing on conservative growth and solving customer problems.

Renee explains her approach to forming strategic partnerships with major retailers like Target and Walgreens, discussing the role of distributors in helping small brands enter national markets.

We discuss the challenges of recruiting and nurturing talent, emphasizing the importance of fostering a collaborative environment that encourages innovation and creative thinking.

Renee outlines her vision for expanding the brand into adjacent areas such as skincare and education, aiming to serve the community of color more broadly.

We explore Renee's leadership style, focusing on adaptability and learning from failures as she considers new business ventures.

Renee shares personal insights from her early career and hiring experiences, emphasizing the importance of trusting one's instincts during the recruitment process.

We examine the role of social media and influencers in maintaining customer confidence and visibility during brand transitions, particularly when changes are made to product packaging.

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GUESTS

 | Renee Morris
About Renee 

SHOW HIGHLIGHTS

John D Marvin shares the history of Texas State Optical (TSO), founded by the Rogers brothers in 1936, and its growth into a franchise operation.

We discuss how John Marvin revitalized TSO in the 1990s and his journey to becoming the president of the company in 2001.

The episode explores the challenges and strategies involved in competing with online retailers in the eyewear industry, emphasizing the importance of convenience and well-stocked dispensaries.

John describes the shift in optometry ownership trends, with fewer young optometrists interested in private practice, paralleling broader healthcare industry trends.

We examine the strategic importance of building a physician member network to support optometrists and the criteria for network inclusion.

The episode delves into leadership principles inspired by John C. Maxwell, highlighting the role of influence, trust, and accountability in effective leadership.

John reflects on the transformative impact of setbacks, such as being fired, and how these experiences shape one's leadership journey.

We explore the importance of forming strategic vendor partnerships and the role of mutual accountability in maintaining long-lasting business relationships.

John emphasizes the need to adapt to industry shifts, including the rise of artificial intelligence, while fostering an innovative mindset among optometrists.

The episode concludes with a discussion on the significance of understanding and meeting customer needs through effective consumer research, as a universal business strategy.

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GUESTS

 | John D Marvin
About John 

SHOW HIGHLIGHTS

Chris introduces Kelly Young, CEO of the Coalition for the Homeless in Houston, discussing the organization's role in coordinating the Way Home system.

Kelly describes her journey from providing direct services to adopting a systems-thinking approach, emphasizing the importance of data-driven strategies and compliance in managing federal funds.

We discuss the structure of the Coalition, including key departments like finance, compliance, outreach, landlord engagement, and housing, as well as its unique position working between city and county governments.

Kelly shares insights on building strong, accountable teams in nonprofit leadership, balancing visionary goals with improvisational strategies, and fostering an environment where diverse thinking thrives.

We explore the significance of clear communication, especially for introverted thinkers, and the importance of acknowledging mistakes openly to build trust and strengthen teams.

Kelly highlights the critical need for sustainable homeless response system funding, discussing the inadequacies of relying on sporadic disaster funding and the necessity of evolving data to better serve those still on the streets.

We delve into the business rationale for investing in homeless response systems, emphasizing that it's a financially sound decision that ultimately reduces costs on public health and other services.

Kelly explains the success of Houston's model for reducing homelessness, including the collaborative efforts among for-profit, non-profit, and public entities, and the innovative use of disaster funds from Hurricane Harvey and COVID.

We address the importance of community engagement and understanding how systems work, as well as addressing severe mental illness and substance abuse issues more effectively.

Kelly shares leadership lessons learned through experience, including the importance of passion, data integrity, personal and professional integrity in communication, and fostering a culture of risk-taking and growth.

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About CFTHhouston

GUESTS

 | Kelly Young

SHOW HIGHLIGHTS

In this episode, I interview Aaron Knape, CEO and co-founder of Rivalry Tech, about his journey from a missed World Series home run to founding a successful food delivery technology company for sports and entertainment venues.

Aaron discusses the initial inspiration for Rivalry Tech, which came when his partner, Marshall Law, missed a crucial home run while waiting in line for food during a 2017 World Series game.

Aaron and Marshall, neither of whom were tech experts, navigated numerous challenges in the early days, including finding the right tech talent and building a minimum viable product with the help of Craig Zekonty, a former Rice MBA classmate.

The episode explores how Rivalry Tech started at Rice University football games and eventually expanded to other venues, including a significant partnership with the New York Mets.

Aaron shares how the COVID-19 pandemic allowed Rivalry Tech to focus on fortifying their software and establishing key industry relationships, ultimately positioning themselves for scalable growth.

The importance of strategic partnerships is highlighted, including collaborations with Aramark and Comcast Business, which have helped Rivalry Tech expand into new verticals like healthcare and hospitality.

Aaron emphasizes the significance of company culture at Rivalry Tech, which includes transparency, open communication, and fostering an environment where employees feel empowered to voice their ideas and criticisms.

The episode delves into the lessons learned from strategic partnerships, including the necessity of validating customer needs before development and anticipating market trends.

Aaron discusses his philosophy on hiring, emphasizing the "hire slow, fire medium fast" approach and the value of team loyalty during tough times.

The episode concludes with a glimpse into Aaron's personal life, including his preference for Tex-Mex over barbecue and what he would do on a 30-day sabbatical.

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About BoyarMiller

About Rivalry Tech

GUESTS

 | Aaron Knape

SHOW HIGHLIGHTS

I discussed the inception of P Terry's Burger Stand in 2005 with founder Patrick Terry, focusing on their strategy of using high-quality, natural ingredients at competitive prices to differentiate from fast food giants like McDonald's and Starbucks.

Patrick emphasized the importance of customer feedback and employee well-being in ensuring operational efficiency and customer satisfaction, without relying heavily on marketing or advertising.

We explored the challenges of maintaining pricing discipline amidst inflation and supply chain disruptions, particularly during the COVID-19 pandemic, and how P Terry's managed to outperform competitors with consistent pricing strategies.

Patrick shared the origin story of P Terry's, highlighting their commitment to quality food and a strategic hiring process that prioritizes employees' passion for the restaurant business.

The unique approach to food preparation at P Terry's through their own commissary was discussed, showcasing how it helps maintain quality and cost control, along with their plans for expansion into Houston.

We delved into the significance of company culture and employee care, including P Terry's innovative non-interest loan program for staff in financial need, as a means to foster loyalty and engagement.

Patrick recounted the emotional journey of running the business, his brief hiatus from leadership in 2019, and the decision to reengage with renewed vigor, underscoring the importance of leadership in maintaining company culture.

The strategic expansion from Austin to San Antonio and the considerations involved, such as logistical feasibility and location selection based on cost and accessibility, were discussed.

We highlighted the balance between choosing affordable locations and ensuring they are accessible to customers, using demographic trends and growth areas to inform business decisions.

Patrick shared personal anecdotes, including his early entrepreneurial ventures and the cultural philosophy at P Terry's, emphasizing the importance of setting high standards and leading by example.

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GUESTS

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In this episode, I spoke with Steve Reynolds, Chief Strategy Officer at Emburse Inc., about his journey in corporate travel technology and entrepreneurship.

Steve discussed the origins and evolution of TripBam, a platform he founded that uses algorithms and robotics for hotel rate monitoring, which eventually pivoted from a consumer-focused to a B2B model.

Steve shared insights on navigating the challenges posed by the COVID-19 pandemic, emphasizing the strategic decisions that helped TripBam emerge stronger, including cost optimizations and product enhancements.

We explored the importance of fostering a passionate and innovative team, highlighting the value of listening to customers and involving development teams directly in problem-solving.

Steve explained the critical difference between passionate programmers and those who are merely formally trained, and how assembling a team that shares the company's vision and offering equity can drive success.

The episode delved into strategies for managing company growth and financial stability, such as quick decision-making in right-sizing staff and optimizing operational costs through cloud environments.

We discussed the benefits of subscription-based pricing models over transaction-based ones, particularly during economic downturns, and how this approach helped maintain cash flow during the pandemic.

Steve reflected on the evolution of workplace environments and leadership styles, noting the shift from rigid, traditional settings to more flexible, results-oriented cultures.

We talked about the challenges of maintaining innovation in large companies, contrasting startup environments with big company mindsets, and the importance of hiring the right people for each setting.

Finally, Steve shared his thoughts on the future of the travel industry and the innovative approaches that have set new standards in modern practices.

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About Emburse 

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Rob and I discuss the transformation of Texas Capital under Rob's leadership since 2021, highlighting the strategic moves that improved the bank's financial standing and attracted top-tier talent.

Rob explains how Texas Capital's strong capital position and strategic diversification helped it navigate the regional banking stress of 2023.

We explore Texas Capital’s commitment to community engagement, including extensive volunteer hours, the founding of a new charitable foundation, and various philanthropic activities across Texas.

Rob elaborates on the bank’s innovative junior program, which has attracted diverse and talented professionals to Texas Capital.

We discuss the importance of maintaining a respectful, collaborative workplace culture and the value of in-office collaboration for fostering a strong, healthy culture and achieving better customer outcomes.

Rob shares insights on the challenges facing the banking industry, such as regulatory inconsistencies, the inverted yield curve, technology integration, and commercial real estate risks.

We discuss Texas Capital's strategic initiatives to expand services, including public finance and equity research in oil and gas.

Rob reflects on the lessons he has learned from his career, emphasizing the importance of candor, transparency, and servant leadership.

Rob recounts personal anecdotes about his first jobs and leisure pursuits, offering a glimpse into his personal life and leadership style.

We touch on the role of media in shaping perceptions of regional banks and the distinct advantages of regional banks in serving local communities and businesses.

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About Texas Capital 

GUESTS

 | Rob Holmes
About Rob 

SHOW HIGHLIGHTS

Chantell Preston shares her unexpected entry into the healthcare industry and how it led to her role in developing numerous healthcare facilities across Texas.

We discuss Chantell's experience founding and successfully exiting Mentis Neuro Rehabilitation, a company focused on traumatic brain injury patients.

Chantell explains her strategic decisions and leadership style transformation during the COVID-19 pandemic, emphasizing the shift from an authoritarian to a collaborative approach.

We explore the importance of trust, respect, and open communication in maintaining a positive team culture, especially during challenging times.

Chantell recounts the lessons learned from entrepreneurial setbacks, including the emotional toll of difficult business decisions and the significance of building strong relationships.

We discuss the tactical choices made to support frontline workers and expand service lines during the COVID-19 pandemic.

Chantell reflects on her evolution from a closed-off, authoritative leader to a compassionate and empathetic one, inspired by her business partner's example.

We talk about the challenges and liberation of breaking societal norms as a female leader and the importance of achieving work-life integration.

Chantell shares her personal dreams of travel and family time, highlighting the difficulty of balancing a busy work schedule with personal aspirations.

We discuss the advice Chantell gives to young entrepreneurs, emphasizing the importance of focus, having a supportive team, and being ready to pivot when necessary.

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About BoyarMiller

About Facilities Management Group 

GUESTS

 | Chantell Preston
About Chantell 

SHOW HIGHLIGHTS

Mike Snavely explains the evolution of Phunware from a mobile solution development agency to a SaaS company that specializes in customized mobile apps for hotels and healthcare institutions.

We discuss the strategic decisions and cultural shifts necessary during the transition to new leadership at Phunware, including capital injection and reshaping the balance sheet for growth.

Mike highlights the move from a command-and-control culture to one that champions autonomy and accountability, emphasizing the importance of empowering team leaders.

We explore the significance of building a leadership team grounded in trust, accountability, autonomy, and candor, and how these principles contribute to a positive organizational culture.

Mike shares his personal career journey, detailing his long-standing experience in mobile technology and his eventual rise to the CEO position at Phunware.

We examine how Phunware fosters a culture of appreciation and collaboration through a Slack channel called Momentum, which recognizes and celebrates employee contributions.

Mike talks about balancing professional obligations with personal passions, including the importance of prioritizing family and maintaining a positive trajectory in both areas.

We discuss the importance of in-person engagement for building and maintaining key relationships with stakeholders, despite the trend toward virtual interactions.

Mike reflects on past experiences and learnings, including the value of having prompt and honest conversations to avoid delays in decision-making and mitigate potential failures.

We delve into Mike's hobby of pinning dream travel destinations on Google Maps and how this practice turns travel planning into an immersive and memorable adventure.

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About Phunware 

GUESTS

 | Mike Snavely

SHOW HIGHLIGHTS

Amanda Hanks Bayles, as the 100th president of the Junior League of Houston, emphasizes the organization's commitment to promoting voluntarism and developing the leadership skills of women.

We explore the structure of the Junior League of Houston, highlighting the executive committee and board of directors, as well as the 4,500 total members, including 1,400 active volunteers.

Amanda discusses her 11-year journey within the Junior League, focusing on the importance of saying yes to opportunities and the value of annual leadership transitions for continuous personal development.

We touch on the challenges of balancing leadership roles in volunteer organizations with professional careers, and the supportive role played by employers like Plains All-American.

Amanda shares insights into leadership development, particularly the importance of owning mistakes and learning to communicate effectively within a large organization.

The conversation includes how the Junior League’s Leadership Institute Training Program and the Outside Board Representative Program prepare members for impactful roles on nonprofit boards.

We discuss the impact of the COVID-19 pandemic on the Junior League, noting how virtual meetings have enhanced inclusivity and the organization's ability to address mental health issues in the community.

Amanda offers practical advice for business leaders and aspiring entrepreneurs, emphasizing the need to embrace change and balance professional and personal commitments.

The episode touches on Amanda's personal journey, from her first job to her educational path, and her love for Tex-Mex cuisine and the Houston Livestock Show and Rodeo.

Amanda's story serves as an inspiration for women leaders, showcasing the potential for growth through volunteerism and community service.

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About Junior League Of Houston 

GUESTS

 | Amanda Hanks Bayles

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Jen Sudduth shares her transition from Taylor Winfield to founding Sudduth Search, focusing on middle market private equity and emphasizing the need for leaders who can drive change.

We explore the importance of having a business and marketing strategy before starting a venture, as well as considering when to hire based on company growth and values alignment.

Strategies for maintaining work-life balance in recruitment are discussed, including setting boundaries and fostering a culture that supports employee well-being alongside business success.

The episode delves into the comprehensive selection process for executive search, particularly for pivotal roles such as CFOs, and the role of retained search firms in this process.

Jen reflects on the role of empathy in leadership and the importance of mentorship, drawing from her own experiences and her involvement with the Special Olympics.

Personal joys, such as a preference for Tex-Mex cuisine and planning for sabbatical destinations like Maine and Santa Fe, are shared as part of achieving a joyful living.

The conversation covers the initial opportunistic hiring during COVID and the shift towards a more strategic hiring approach to raise the team's overall expertise.

Chris and Jen discuss the benefits of leaving a company the right way, honoring agreements, and how transparency can lead to unexpected opportunities.

Jen advises on the importance of planning for success, not just the startup phase, by having operational projections and growth strategies in place.

The episode also touches on Jen's past experience as Director of Talent at a consultancy, highlighting how internal hiring insights can improve external recruitment advice.

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About Sudduth search 

GUESTS

 | Jen Sudduth
About Jen 

SHOW HIGHLIGHTS

Jason Hayes discusses the transformation of Top Coat Fabrication from its sandblasting roots to becoming an influential player in the oil, gas, and petrochemical industries.

We explore Jason's early involvement with the family business, starting straight out of high school and eventually becoming president, as he emphasizes the value of hands-on experience.

Jason shares how Top Coat navigated the challenges of the oil industry's downturns and how strategic diversification into fabrication opened new opportunities in the petrochemical sector.

Jason and I delve into the pivotal moment in 2010 when Jason embraced intentional leadership and continuous learning, transforming his personal and professional outlook.

Jason highlights the cultural shift within Top Coat, illustrating how he cultivates a positive work environment through team-building exercises and weekly staff meetings.

We discuss the significance of building strong customer relationships, with Jason explaining his personal approach to post-project follow-ups and the search for honest feedback.

Jason reflects on the importance of networking and trusted advisors, detailing how open communication within the leadership team is essential for resolving conflicts and fostering growth.

We delve into Jason's leadership style, his efforts to understand team members' goals, and his commitment to maintaining a balance between work and family life.

Jason explains the importance of hiring for culture fit, noting that while skills are necessary, alignment with the company's ethos is crucial for long-term success.

Personal anecdotes are shared, including Jason's love for Tex-Mex, his first job experiences, and his aspirations to travel more with his family.

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GUESTS

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Wes Cummins discusses the origin of Applied Digital, beginning with infrastructure for Bitcoin mining and pivoting to high-performance computing and specialized cloud services.

We examine the company's strategic response to China's crackdown on Bitcoin mining and how this external challenge spurred a significant shift in Applied Digital's business model.

I reflect on my own experiences with business pivots and emphasize the importance of seeking opportunities amidst market disruptions and regulatory changes.

Wes shares insights from his upbringing on a family farm, including the values of hard work and resilience, and how these qualities have influenced his entrepreneurial journey.

We talk about the rapid growth of Applied Digital, expanding from three to approximately 200 employees, and the operational challenges associated with scaling up.

Wes outlines the importance of building a specialized team with the right skills, highlighting the role of strong human resources and recruiting in managing rapid company growth.

The conversation delves into the significance of company culture in driving employee motivation, retention, and the cultivation of a spirit of empowerment and ownership.

We discuss the energy challenges in powering AI technology, the use of renewable energy sources, and the potential of nuclear power to meet the increasing demand for data center capacity.

Wes considers the future of Texas businesses within the energy grid, including the financial and infrastructural challenges of meeting the needs of hyperscalers.

Finally, Wes and I touch on personal leadership styles, the evolution from micromanagement to autonomy, and the value of mentorship in fostering a productive work environment.

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About Applied Digital 

GUESTS

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Sassie Duggleby, CEO of Venus Aerospace, discusses the company's vision to revolutionize global transport with hypersonic flight, aiming to turn international travel into one-hour journeys.

We explore Sassie's personal experiences, from living in Japan to leading a pioneering company, which fuel her ambition to make the world more connected through rapid travel.

The conversation covers the evolution of Venus Aerospace from a small team to a 70-employee company, emphasizing the challenges and strategies of scaling a startup.

Sassie shares the importance of cultivating a strong company culture that prioritizes family time and how it aligns with their vision of 'home for dinner'.

We delve into the regulatory challenges faced by the company, such as securing permission for supersonic flights over land and navigating government relations.

The episode touches on gender biases in the aerospace industry and how societal norms impact women, with Sassie recounting her own experiences as a female CEO.

Sassie reflects on the need for potential changes in the academic system to accommodate different learning styles and to support women in STEM fields.

Discussing personal challenges, Sassie emphasizes the importance of balancing motherhood with the demands of leading a startup and the intentionality required to maintain a work-life balance.

A lighthearted discussion ensues about Tex-Mex versus barbecue, providing a glimpse into Sassie's personal preferences and her vision for a tech-free sabbatical in nature.

We highlight Sassie's journey as a successful female entrepreneur and her contributions to the aerospace industry, particularly during International Women's Month in March 2024.

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About Venus Aerospace

GUESTS

| Sassie Duggleby

SHOW HIGHLIGHTS

Jerry Mooty shares his transition from being a managing partner at a law firm to creating and growing a real estate brokerage, including the challenges faced during the 2008 financial crisis and opportunities leveraged during the COVID-19 pandemic.

We discuss Jerry's innovative business model that hires agent-attorneys and how it differentiates his brokerage in a competitive real estate market.

The episode covers the technological advances at @properties, such as the Platform, which incorporates AI and a suite of tools to increase agent productivity.

Jerry reflects on managing $60 million in personally guaranteed debt and the strategy behind transitioning to a debt-free business structure.

Strategic partnerships and the process of acquisitions, especially in the technology sector, are explored along with Jerry's experience in due diligence and venture capital dynamics.

Jerry discusses the significance of cultivating a company culture focused on employee well-being and the shift in his leadership style from operations to creating an enjoyable work environment.

We touch on the importance of friendships in Jerry's professional journey and how they've influenced his career decisions and leadership approach.

Challenges facing traditional real estate agencies like Remax are considered, with a focus on adapting to technological advancements and market changes.

Jerry provides insights into his personal preferences, revealing his fondness for barbecue over tex-mex, adding a personal element to the conversation.

The conversation highlights Jerry's efforts in expanding his business, including the recent launch of a sports and entertainment division and developer services to cater to specific client needs in the real estate market.

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About @properties, Christie's International Real Estate

GUESTS

| Jerry Mooty

SHOW HIGHLIGHTS

Devlin discusses his transition from a young programmer to a leader in technology, emphasizing the role of AI in changing business strategies and operations.

We explore the psychological aspect of AI adoption in businesses, addressing how the workforce adapts to the enhanced productivity and evolving roles that AI tools bring.

Devlin makes an analogy between the historical rise of ATMs and their impact on bank tellers, to the current transition from manual task execution to strategic AI system management.

We dissect common misconceptions in AI implementation, such as the belief that data must be perfectly curated and the pitfalls of building bespoke AI solutions from scratch.

Devlin highlights the importance of focusing on problem-solving over the technology itself, encouraging companies to differentiate between truly valuable AI applications and those simply following trends.

The conversation delves into vendor resiliency, with a focus on the legal protection offered by large companies like Microsoft for their AI services.

We discuss the cultivation of a learning culture within Improving and the impact personal development has on managing technology and fostering business innovation.

Devlin shares insights on the future of AI, such as the potential of a "cloud of things" and personal AI tools that can enhance daily productivity and support memory.

We examine the transformative effect of AI on mundane tasks and its potential for significant impact on industries like logistics, supply chain, and manufacturing.

Devlin and I reflect on the importance of hobbies and personal interests, such as golf and video games, for maintaining a balanced life while engaging with technological advancements.

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About Improving

GUESTS

| Devlin Liles
About Devlin 

SHOW HIGHLIGHTS

Elaine shares her experience with Edit by Elaine Turner, a Houston boutique offering curated European luxury brands, emphasizing mindful consumption and the art of editing in fashion.

We discuss Elaine's background in entrepreneurship within her family, her early interest in fashion, and the influence of her parents and mentors on her career.

Elaine describes the lessons learned from launching a luxury line that failed, the importance of understanding brand identity, and the value of knowing your core customer base.

Chris touches on the challenge of balancing novelty with accessibility in fashion and the pitfalls of expanding too quickly.

We explore the importance of community focus in retail and the critical role of hiring team members who align with the brand's culture.

Elaine recounts the transition from brick-and-mortar to digital commerce, noting the surprising speed of change and the recent shift back to a balance between digital and physical storefronts.

Chris and Elaine discuss agile leadership, the importance of empathy, and the necessity of adapting to the needs of the workforce in the retail industry.

Elaine reflects on personal transformation, the process of starting a second business, and the evolution of relationships during life's challenging phases.

We chat about Elaine's personal side, including her preference for Tex-Mex over barbecue and her dream retreat to Santa Fe.

Elaine shares her gratitude and excitement for her new venture, Edit by Elaine Turner, and the journey of crafting a life filled with purpose and passion.

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About Edit by Elaine Turner

GUESTS

 | Elaine Turner
About Elaine 

SHOW HIGHLIGHTS

Mike shares his journey of strategic acquisitions and company growth, emphasizing the significance of people, process, and technology in building a successful enterprise.

We explore the legacy of Mike's family in the water infrastructure industry and how this history has influenced his professional path and the founding of Vortex Companies.

Chris discusses the challenges and motivations behind starting Vortex in 2015, drawing parallels with the entrepreneurial spirit exemplified by figures like Kobe Bryant.

Mike reflects on the transformation from a hands-on CEO to a leader who empowers his team and how he leverages team strengths through delegation.

We touch on the importance of maintaining a company's core values, with a focus on the "win as a team" philosophy and the role it plays in Vortex's culture.

Mike provides insights on the integration process of new companies and people into Vortex's culture, emphasizing the value of internal sourcing for successful expansion.

We discuss the recent acquisition of a foundational manufacturing company and the strategic considerations behind taking calculated risks in business.

Mike expresses his personal love for Tex-Mex cuisine and his anticipation for a sabbatical in Italy, highlighting the balance between professional aspirations and personal heritage.

Chris and Mike explore the intuitive and emotional aspects of business negotiations and the importance of emotional intelligence in steering deals to success.

Mike details the complex nature of legal matters in international deals and the reliance on expert legal counsel to navigate antitrust issues and other legal challenges.

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About Vortex Companies

GUESTS

 | Mike Vellano
About Mike 

SHOW HIGHLIGHTS

Corey discusses his transition from the hospitality industry to recruitment, highlighting the impact of hiring on small business owners' lives and the broader community.

We explore the importance of reflecting on skills and the value of networking in Corey's journey to founding Key Hire Solutions.

I emphasize the significance of managing the entire recruitment process to improve hiring success rates for small businesses.

Corey explains the importance of treating candidates with respect throughout the recruitment process, including providing clear communication in cases of rejection.

We examine the current job market trends, including the scarcity of candidates and the rise of remote and hybrid work arrangements.

Corey advises on the critical nature of timely decision-making in the hiring process to secure top talent.

We discuss how to hire for future growth, highlighting the need to find candidates who can scale with the company and align with its values and culture.

Corey shares personal anecdotes about his early career, his move to Texas, and his reading preferences, such as "The Energy Bus."

I recount the importance of meaningful connections in business and how books like "Barbarians at the Gate" await on Corey's reading list for inspiration.

Corey offers advice to business owners on upgrading their hiring standards to attract professionals with the capacity to significantly grow their business.

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About Keyhire.solutions

GUESTS

 | Corey Harlock
About Corey 

SHOW HIGHLIGHTS

Chris talks with David Fletcher, the General Manager of Longstar Sports and Entertainment, about the intricacies and realities of the sports business world.

David describes the significant economic impact of major sporting events on the business community, highlighting their ability to draw in substantial revenue and tourism.

We discuss the role of LSSE in the Houston sports scene and its involvement in exciting upcoming events like the Tax Act Texas Bowl.

David addresses some common misconceptions about the sports industry, revealing the hard work, long hours, and sacrifices behind the scenes.

We delve into what it means to be a good teammate in the sports industry, focusing on traits such as being coachable, ready, and positive.

David shares insights on why Houston has become a hotspot for sports business, citing its prime location, diverse population, and robust infrastructure.

We discuss the upcoming national college football playoff championship and the anticipation it's generating in Houston.

David gives a preview of the 2026 FIFA World Cup, expressing his enthusiasm for the global event to be hosted in Houston.

I explore personal topics with David, such as his first job experience, his preference for Tex-Mex over barbecue, and his dream 30-day sabbatical destination.

David shares his passion for skiing in Park City, Utah, expressing gratitude for the support and involvement of the Houston community in their work.

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About BoyarMiller

GUESTS

 | David Fletcher
About David 

SHOW HIGHLIGHTS

We discuss the entrepreneurial journey of Tram Nguyen, the founder of Living Good Candle Company, and her commitment to using natural ingredients in her products.

Tram shares her experiences of getting her products featured on major platforms like Amazon and Walmart and the challenges that come with it.

We delve into Tram's unique approach to leadership which emphasizes empathy, understanding, and active listening, contributing to her company's growth.

Tram talks about the importance of a dedicated team and thorough market understanding for any budding entrepreneur.

We touch upon Tram's strategies for budgeting and the difficulties she faces in accessing capital for her business.

Tram offers advice for aspiring entrepreneurs, stressing the importance of hard work and life balance.

We discuss Tram's personal habits for growth, including her love for reading and participating in a book club. She also shares her first job experience at Chick-fil-A.

Tram shares her future plans for Living Good Candle Company, including product line expansion and increasing automation.

We discuss the process of building relationships with big-name retailers like Amazon and Walmart and the importance of constant and timely communication.

Tram talks about the setbacks she faced, including losing her Amazon account and her efforts to recover it, emphasizing the importance of resilience in entrepreneurship.

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GUESTS

 | Tram Nguyen
About Tram 

SHOW HIGHLIGHTS

• Chuck Leblo, the founder of Interact One, shares his journey from corporate America to entrepreneurship, detailing the reasons behind his transition, such as the overbearing workload in his corporate job.
• We highlight the importance of having a side gig while starting a business to ensure financial stability.
• He explains how his unique problem-solving skills were instrumental in the exponential growth of his business from a modest $14,000 to a whopping $140,000 a month.
• Chuck details his process of tackling a telecom company's issue of short duration calls and building a team of diverse fractionals to aid in problem-solving.
• He talks about the various challenges he faced as an entrepreneur, including the need to make decisions and pivot the business when necessary.
• We discuss the impact that COVID-19 had on his business and how he successfully managed to meet the new market needs.
• He emphasizes the importance of building a successful team of partners and fractionals and shares his experience in helping businesses navigate the remote working world.
• Chuck shares his experience of managing a large-scale door-to-door team in the deregulated electricity market in Texas and the challenges of the project.
• He emphasizes the importance of maintaining a healthy work-life balance, sharing his personal experience and strategies.
• Chuck advises entrepreneurs to treat everyone with respect, earn people's trust, and widen their network to succeed in business.

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GUESTS

 | Chuck Leblo
About Chuck

SHOW HIGHLIGHTS

Curtis Hite, founder and CEO of Improving, shares his entrepreneurial journey from feeling betrayed and undervalued at his previous jobs to founding a successful business that values its employees.

We discuss the importance of maintaining a people-centric focus and sharing strategies for leading a successful company.

The concept of conscious capitalism, which is a philosophy that Curtis and his team at Improving have strived to embed in their work culture, is explained.

He shares his unique leadership style, emphasizing positivity, high energy, and inspiration.

We discuss the importance of listening to the ideas of employees and how he prioritizes them in order to benefit both the business and the employees.

Curtis introduces a program called Come Together, which helps build and maintain connections among employees.

He describes a homegrown product called Engage, used to measure employee involvement and assign values to their contributions, a major part of their profit share is based on this.

We emphasize the application of a stakeholder model in business, which is about identifying key partners and building relationships with them.

The discussion touches on the importance of leading by example and inspiring with vision, reflecting on how Hype shifted to utilizing personal life books and creating a vision for his organization.

The episode ends with a light-hearted conversation about Curtis' first job, barbecue preferences, and cherished family memories.

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GUESTS

 | Curtis Hite
About Curtis

SHOW HIGHLIGHTS

Rafael Nasr the founder of Craft Pita, began his entrepreneurial journey at 20 with a food truck, which was a learning experience in managing all aspects of a business and the importance of choosing the right business partner.

He worked in various roles in the food industry before opening Craft Pita, learning about the importance of being part of a community, the impact of private equity, and the challenges of assembly style models.

When opening Craft Pita, Nase had the goal of creating a scalable concept, planning from day one to open multiple locations.

The name Craft Pita was chosen to reflect the restaurant's focus on quality and to clearly communicate the type of cuisine to potential customers.

Rafael believes that hiring decisions are crucial in the restaurant industry, looking for a high hospitality quotient for front of house staff and attention to detail and quality for back of house staff.

The company culture at Craft Pita is centered around sharing culture through food, creating an atmosphere where guests feel like they are walking into a family home.

He had to adapt quickly to the challenges brought on by the COVID-19 pandemic, transforming the restaurant into a drive-through and offering additional products such as cleaning supplies and produce boxes.

As a leader, Nasr believes in being in the trenches with his team and also knowing when to step back and let them do their own thing. He emphasizes the importance of empathy, awareness, and adaptability in leadership.

We discuss the challenges of managing a team with diverse ages, backgrounds, and perspectives, emphasizing the need to individualize leadership styles.

The podcast episode concludes with Nasser sharing his plans for a third Kraft Pita location and discussing the financial and legal implications of business expansion.

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GUESTS

 |  Rafael Nasr
About Rafael

SHOW HIGHLIGHTS

Amber Jones, the Vice President of Sales at Tangram Interiors, discusses the journey of moving their operations from California to Texas, and how they use unique tools like noise and digital maps to improve their showroom experience.

She provides insights into the cyclical nature of the furniture industry, emphasizing the importance of staying ahead of the curve and fostering an environment of innovation within the company.

Amber emphasizes the significance of maintaining company culture amidst expansion and managing a virtual team in a post-pandemic world.

She highlights the importance of work-life balance, which differs from person to person, and shares Brené Brown's perspective on marriage and the importance of enjoying the people you work with while maintaining a balance with family life.

The episode includes a fun chat about Amber's first job and her preference between Tex-Mex and Barbecue.

Tangram Interiors creates innovative workspaces, making spaces where people can learn, work, and heal. They use technology and unique tools like noise maps and digital maps to improve their showroom experience.

Amber believes in fostering a strong company culture, which she sees as vital when expanding into multiple offices. She emphasizes the importance of planning and research when entering new opportunities or meeting new people.

Amber talks about the evolution of leadership styles and the challenges faced due to the pandemic. She highlights the importance of creating workspaces that allow productivity and foster collaboration.

She discusses the potential of radical honesty in relationships and how it can foster growth and trust. She also talks about the importance of leading with a collaborative mindset and the need for self-awareness.

The episode ends with a discussion on dreaming of a life in France and wishing Amber Jones the best of luck as she expands her business in Texas.

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GUESTS

 |  Amber Jones
About Amber

SHOW HIGHLIGHTS

Robert Grosz, the President and COO of WorldVue, discusses how the company drives growth through strong customer relationships and a company culture rooted in responsibility.

He highlights the importance of fostering innovation, creativity, and relevance in the ever-changing tech landscape to stay competitive.

We discuss WorldVue’s response to the pandemic, emphasizing the importance of their company culture, which includes responsibility, dedication to customer service, and the importance of constructive dialogue.

He talks about his transition into a leadership role at WorldVue, emphasizing the importance of quick decision-making and his philosophy on loyalty.

Robert shares his proposition for a 30-day sabbatical, and his appreciation for the dynamic beauty of Texas.

The episode touches on building relationships and driving growth,We discuss how WorldVue has been successful for 50 years by solving problems, befriending customers, and adding value to their lives.

Building a strong company culture is discussed, with Robert explaining how WorldVue managed to successfully navigate the pandemic thanks to its dedication to customer service and focus on responsibility.

Building trust and success in leadership is also covered, with Robert emphasizing the importance of making decisions fast and how loyalty can be an adversary to that philosophy.

Robert shares his vision for a 30-day sabbatical, which includes spending the first two weeks at home with family and the last two weeks exploring the dynamic beauty of Texas.

Finally, We discuss Roberts approach to navigating leadership disagreements, sharing a key lesson learned from past experiences that resulted in lost opportunities.

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GUESTS

 |  Robert Grosz
About Robert

TRANSCRIPT
(AI transcript provided as supporting material and may contain errors)Chr

SHOW HIGHLIGHTS

Mark Walker, the co-founder and CEO of Direct Digital Holdings, emphasizes the importance of people, processes, and credibility in scaling a business from $6 million to $120 million in revenue within five years.

He explains that adopting an "it's okay to fail" mindset and involving every team member in the hiring process can lead to a more efficient and collaborative team.

The unique sales strategy of Direct Digital Holdings is shared, which involves dividing their sales groups into hunters and farmers, contributing to their remarkable growth.

We discuss the significance of focusing on small wins and leveraging AI for personalized ads in accelerating business growth.

He mentions that his leadership style is rooted in servant leadership, emphasizing collaboration in decision-making.

Walker explains his strategy for assembling a board of directors to transition a company from private to public, highlighting the advantages of collaborating with law and accounting firms to recruit experienced board members.

He stresses the importance of continuous learning, networking, and staying informed in maintaining effective leadership.

Walker reveals his love for Gatlin's Barbecue and his dream of taking a 30-day sabbatical in Asheville, North Carolina.

He explains that maintaining a genuine network of connections before needing something is a valuable tool for success.

Walker also shares the importance of a company culture based on integrity, service to each other, and accountability.

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About Mark

TRANSCRIPT
(AI transcript provided as supporting material and may contain errors)Chris: In this episode, you will meet Mark Walker, co-founder and CEO at Direct Digital Holdings. Mark shares his views on how the importance of focusing on people and processes will help accelerate a

SHOW HIGHLIGHTS

Allie Danziger, the Founder of Ampersand, shares her journey of creating a platform that empowers early career professionals with necessary skills to thrive in their careers.

She emphasizes the importance of staying current with market trends and fostering creativity and innovation to propel the business.

Allie shares her unique approach to sparking creativity, which includes finding inspiration in business books and podcasts while running or doing yoga.

We highlight the importance of being open to opportunities, regardless of their source, and the significance of building and maintaining relationships.

Allie talks about her unique leadership style and the crucial role of mentors in her entrepreneurial journey.

We discuss the importance of having the right team and she shares her thoughts on how she would spend a 30-day sabbatical.

Allie shares her story of how she grew her first business, Integrate, noticing the shift towards social media and starting the first social media PR agency in Texas.

She emphasizes the importance of knowing who you are bringing on board in your business and how it will impact the future of the company.

Allie shares her insights on building relationships with employees, customers, and stakeholders, emphasizing honesty, clarity, and empathy.

She talks about her experience of finding her way as a leader as her company was acquired, and she came into a new team, emphasizing the importance of gathering the right people to the table and giving them power and autonomy.

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|  Allie Danziger
About Allie

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(AI transcript provided as supporting material and may contain errors)Chris HanslikIn this episode, you'll meet Allie Danziger, who has founded and sold two startup businesses in her career. Allie shares many great tips on how to be successful in business, but one 

SHOW HIGHLIGHTS

Agminity and Maristim Communities, founded by Clayton Garrett and Scott Snodgrass, are pioneering the concept of integrating farming and real estate development to create unique, farm-centric communities.

The duo has a rich entrepreneurial background in farming and real estate development, and their project Indigo, located in Richmond, Texas, is a testament to their innovative vision.

The founders share their experiences in the hiring process, emphasizing the importance of recruiting the right team, setting timelines, and maintaining clear communication.

They also delve into the challenges of preserving a strong company culture as the team expands and ensuring everyone remains aligned with the company's vision.

Agminity's business model involves incorporating urban farms into master plan communities. The company has expanded its operations across different states, including Texas and Florida.

Clayton and Scott highlight the critical role of soft skills and fiscal responsibility in their leadership approach, fostering a culture of positivity in the workplace to keep work enjoyable and engaging.

The business partnership between Clayton and Scott has been instrumental in their success. They discuss the advantages of diverse personalities in leadership and the art of leveraging these differences to refine ideas.

Maristim Communities transitioned from offering agricultural services to developers to developing their own master plan communities. The company's flagship project, Indigo, includes an organic farm within a master plan community.

While managing their expansion, they realized the importance of keeping their team connected and maintaining a strong company culture despite geographical distance. They are considering implementing corporate retreats to foster team unity.

Their hiring process has evolved from hiring out of desperation to a comprehensive process that includes multiple interviews, written components, and on-the-ground working days to ensure a good fit for the company's culture and values.

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SHOW HIGHLIGHTS

So I'm talking today with Dave Quinn, the founder of Day One Experts. His company helps businesses connect with the folks who handle economic development and community funding.

Basically, Dave and his team help companies understand and explain why they deserve money from places like community development boards. They make the process a little less confusing for businesses.

The Texas Economic Development Connection is a resource Dave's company created for businesses in Texas. It can help business owners navigate all the different economic development opportunities available.

Dave says building relationships with local economic development folks can open doors beyond just getting cash incentives.

COVID-19 has changed how economic development works now, so Dave's company had to adapt. They realized businesses really needed a guide to walk them through the process.

Dave shares some personal stories about his first job, favorite foods, and dream vacation. It adds a little personality to the conversation.

Through the Texas Economic Development Connection, Dave's company provides tools and info for small businesses looking to relocate to Texas.

They've created content marketing that highlights success stories from Texas communities. This makes it easier for business owners to find vetted resources.

Dave emphasizes that passion and purpose are important for entrepreneurship, but so is focus and avoiding chasing every opportunity.

Even with the current economic uncertainty, Dave sees Texas as a safe place for businesses looking to weather the storm.

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 |  Dave Quinn
About Dave

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(AI transcript provided as supporting material and may contain errors)Chris HanslikIn today's episode you will meet Dave Quinn, founder and managing partner of Day One Experts. You will learn how Dave works with business owners to understand and articulate their value proposition when seeking economic i

SHOW HIGHLIGHTS

All Metals Fabricating is a family-owned contract manufacturer with a 70-year history, specializing in sheet metal fabricating, machining, powder coating, and assembly.

The company prioritizes a people-first approach, driven by the desire to serve others with excellence and create real wealth for its employees.

All Metals Fabricating provides its employees with a 15% 401k contribution, full healthcare coverage, and bonuses, creating a family-oriented culture.

The company's culture is defined by a "whatever it takes" mentality and open, honest conversations, established by the founder and continued by the current CEO, Lance Thrillkill.

During the hiring process, All Metals Fabricating ensures that new hires align with their core values and culture by requiring personality surveys and core values assessments.

Lance Thrillkill advocates for a humble approach to leadership, open communication, and providing team members with the tools and resources they need to be successful.

Automation and AI in the manufacturing industry can provide job security and new opportunities for employees, rather than replacing them.

Creating a team-oriented culture, taking ownership of conflicts, and learning from past mistakes are essential leadership lessons shared by Lance Thrillkill.

Transitioning leadership requires building trust within the team, open and honest communication, and the willingness to challenge one another's perspectives.

Lance Thrillkill's dream sabbatical involves a two-week elk hunting trip and a two-week beach getaway with his wife.

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 |  Lance Thrailkill
About Lance

TRANSCRIPT
(AI transcript provided as supporting material and may contain errors)Chris HanslikIn this episode, you will meet Lance Thrailkill, ceo of All Metals Fabricating. Lance is a third generation leader whose focus and passion is to put his employees first and defines his company's why as serving others with excellence. Alright, lance, i want to welcome you to Building Texas Business. You're currently the CEO of All 

SHOW HIGHLIGHTS

Port San Antonio operates as a research park, aerospace national defense park, and innovation hub with 18,000 people working on the campus.

Formerly an Air Force Base, the port now serves as a public asset that must generate revenue without receiving direct government support.

Jim Perschbach, President and CEO of Port San Antonio, believes the key to making great hires is finding people focused on value and long-term relationships.

The organization has a low turnover rate, which Jim attributes to his focus on collaboration, communication, and being open to new ideas and suggestions.

Port San Antonio is working on groundbreaking projects, including a 72-foot tall robot with a 20 kilowatt laser for removing paint from airplanes and a LiDAR system on the back of a robot for measuring buildings.

Collaboration between different industries and organizations is crucial for developing innovative solutions and prototypes.

Sam Jimenez, a space architect working with NASA and private sector companies, is developing systems for manufacturing on the moon by melting lunar regolith and turning it into filament for 3D printing.

The Wex Foundation, run by Sam Jimenez, brings in 8th to 12th-grade students to work with him and NASA scientists on space-related projects.

The Boeing Center at Techport, an entertainment arena on the campus, supports educational opportunities through the Kelly Heritage Foundation.

Port San Antonio focuses on innovation that makes core industries like aviation, national defense, and critical infrastructure better and more efficient.

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 |  Jim Perschbach
About Jim

TRANSCRIPT

Chris Hanslik In this episode, you will meet Jim Pershbach, President and CEO of Port San Antonio. Jim shares his views on why he believes the key to making great hires is to find people who are focused on value and long-term relationships. Okay, Jim, I want to thank you for being a guest on Building Texas Business. I want to welcome you to the show. Let's start by just telling the listeners what it is you do and where you do it. Jim PershcbachSure Well, thank you so much for havi

SHOW HIGHLIGHTS

• Bill Boyar, a founding shareholder of BoyarMiller, shares his journey from being a summer associate at Chamberlain Hrdlicka to starting his own firm with Gary Miller and Lynn Simon.

• Boyar emphasizes the importance of focusing on people and building a strong foundation for a professional services practice rather than just focusing on growth and making money.

• Creating a culture based on core values has been instrumental in the firm's growth over the past 33 years.

• Taking care of people in terms of hiring and firing decisions has shaped the firm into what it is today.

• Investing in technology and setting a 10-year vision for the firm were pivotal moments that contributed to BoyarMiller's success.

• Leadership succession and remaining independently owned were also key factors in the firm's growth and sustainability.

• The importance of purpose, method, and outcome in organizational development is discussed, as well as the firm's continuous engagement with all of its lawyers.

• Boyar reflects on the leadership transition to the current leader, who embraced the firm's mission and values, rather than bringing in their own ideas.

• Entrepreneurial advice is shared, such as setting standards for how to treat people and dreaming big.

• Boyar's first job experiences, the Tex-Mex vs. barbecue debate, and the journey of building BoyarMiller from the ground up are also discussed.

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 |  Bill Boyar
About Bill

TRANSCRIPT

Chris HanslikAlright, so I'm excited to start what is our 50th episode of Building Texas Business, and a very special guest, the founder of our firm, Boyar Miller, and happy to call in my law partner. So, bill, welcome to the show. Bill BoyarThanks, Chris. I'm really excited to actually finally be here. Chris HanslikYes, so I think the story of our firm is a pretty special one. Obviously it's near and near to my heart. Maybe start by telling the listeners a little bit about what led you to the firm that became Boyar, simon and Miller at the time in 1990, and kind of that journey that brought you in to the firm and how that influenced where you went from there.

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 |  Carter Hopkins
About Carter Special Guest: Carter Hopkins.

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About  Continuum Pacific Real Estate

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|  Hollie Kleitz
About Hollie Special Guest: Hollie Kleitz.

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About Worldwide Power Products

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 |  Will Perry
About Will Special Guest: Will Perry.

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About Emerge! Inc

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 |  Kamal Singh
About Kamal Special Guest: Kamal Singh.

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About Unleashed Brands 

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 |  Michael O. Browning Jnr
About Michael Special Guest: Michael O. Browning Jnr.

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About Cherry Coatings 

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 |  Rocky Cherry
About Rocky Special Guest: Rocky Cherry.

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About Harris County Houston Sports Authority 

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 |  Janis Burke
About Janis 

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About Calvetti Ferguson 

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 |  Jason Ferguson
About Jason Special Guest: Jason Ferguson.

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About Houston Office of Saddler Training 

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 |  Troy Elmore
About Troy Special Guest: Troy Elmore.

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About  Relief Wines 

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 |  Crystal Waugh
About Crystal |  Ryan Waugh
About Ryan Special Guests: Crystal Waugh and Ryan Waugh.

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About National Signs 

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 |  Cody Johnson
About Cody Special Guest: Cody Johnson.

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About Prism Renderings 

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 |  Jing Johnson
About Jing Special Guest: Jing Johnson.

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About Curate Capital 

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 |  Carrie Colbert
About Carrie Special Guest: Carrie Colbert.

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About The Federal Grill

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 |  Matt Brice
About Matt Special Guest: Matt Brice.

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 |  Michael Scheurich
About Michael Special Guest: Michael Scheurich.

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 | David Gow
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 | Jenna Jackson
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About Tilson Homes

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 | Eddie Martin
About Eddie Special Guest: Eddie Martin.

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About the Carrabba's Family

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 | Johnny Carrabba
About Johnny Special Guest: Johnny Carrabba.

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About The Houston Zoo

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 | Lee Ehmke
About Lee Special Guest: Lee Ehmke.

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About SiEnergy

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 | June Dively
About June Special Guest: June Dively.

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About The Blue Ox Group

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 | Josh Jacobs
About Josh Special Guest: Josh Jacobs.

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 | Kelly Hall
About Kelly Special Guest: Kelly Hall.

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Get The Book The Business Owner's Dilemma

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About Ali Special Guest: Ali Nasser.

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About Universal Weather and Aviation

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 | Ralph Vasami
About Ralph Special Guest: Ralph Vasami.

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 | Ryan Getz
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About Robin Special Guest: Robin Stanaland.

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 | Sheila Enriquez
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About Next Level Urgent Care

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 | Juliet Breeze
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About JameyRootes.com

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 | Jamey Rootes
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About Dish Society

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 | Aaron Lyons
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 | Sharon Birkman
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About Forward Science

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 | Robert Whitman
About Robert Special Guest: Robert Whitman.

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About SACC Texas

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 | Goran Haag
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 | Reid Ryan
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 | Jacky Fischer
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About Lasco Enterprises

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 | Jerry Lasco
About Jerry Special Guest: Jerry Lasco.

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About Vanderbloemen Executive Search

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 | William Vanderbloemen
About William Special Guest: William Vanderbloemen.

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 | Dr. Setul Patel
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 | Brent Gallagher
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