Working Healthcare

Ep. 106 - Why Healthcare Keeps Saying No to Better Solutions (ft. Holley Miller)

Tue, 09 Jun 2026 05:00:00 -0400

What happens when an industry built on science and data refuses to act on its own evidence? Host Meredith Hirsh sits down with Holley Miller, a veteran health tech strategist whose 40-plus years navigating medical device adoption, robotic surgery and emerging technology has given her a clear-eyed view of why healthcare is structurally designed to protect the status quo even when it underperforms. Holley reframes clinical resistance not as stubbornness but as rational risk management and makes the case that what looks like innovation failure is really a change management crisis hiding in plain sight. From laparoscopic surgery to AI adoption, she breaks down what it actually takes to move stakeholders, why incremental change rarely sticks and what leaders get wrong when they lead with solutions instead of problems. If you have ever walked out of a conference fired up and watched the momentum die in your next team meeting, this one is for you.

Pull up a chair and tune in. This conversation will change how you think about change.

Contact Holley:

YouTube

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 105 - Why Healthcare Leaders Must Do the "Heart" Work with Lindse Murphy

Tue, 02 Jun 2026 05:00:00 -0400

What happens when the people treating trauma are quietly drowning in it themselves? On Working Healthcare, host Meredith Hirsh sits down with Lindse Murphy, behavioral health executive, board-certified behavior analyst and founding CEO of a statewide nonprofit advancing women in leadership, to explore what it really costs to lead in healthcare without doing what she calls the heart work. Lindse grew up navigating a childhood defined by instability, a mother's undiagnosed mental illness and the kind of survival mode that never fully switches off. That resilience became her career, propelling her from psychiatric units to C-suite leadership during COVID, where she was fielding calls not about patients in crisis but about physicians and nurses who were. She walked away from it all with clarity and purpose, building something the industry still struggles to prioritize: the well-being of the people doing the healing. If healthcare is going to fix itself, Lindse says, it has to start there.

Pull up a chair and listen. This one stays with you.

Contact Lindse:

Website: influentialexecutivewomen.org
Instagram: @Lindse_Murphy
LinkedIn: /lindsey-murphy-a86b2b145

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 104 - Reclaiming Joy When Medicine Loses Its Meaning with Dr. Alen Voskanian

Tue, 26 May 2026 05:00:00 -0400

What happens when the thing that broke you isn't the hard work but everything around it? On Working Healthcare, host Meredith Hirsh sits down with Dr. Alen Voskanian, physician, author and palliative care specialist, to explore what's really driving burnout in American medicine. Alen arrived in the U.S. at 19 as a refugee with no doctors in his family and no roadmap, just determination. He became a physician, found his calling in underserved communities and then nearly lost his joy to the relentless administrative friction he calls "pebbles in the shoe." His book, Reclaiming the Joy of Medicine, is a challenge to every clinician and healthcare leader: stop waiting for a once-in-a-century crisis to force change. The conversation is sharp, honest and deeply human, a reminder that care is literally in the word "healthcare." It just needs to be put back.

Grab a listen and ask yourself: what pebbles are you carrying?

Contact Alen:

Instagram @alenvmd
LinkedIn: /alenvoskanianmd
Purchase Reclaiming the Joy of Medicine on Amazon

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 103 - Follow the Money: Inside America's Drug Pricing Black Box (ft. Tesh Khullar)

Tue, 19 May 2026 05:00:00 -0400

If we are insured and spending nearly half a trillion dollars a year on prescription drugs, why are patients still standing at the pharmacy counter being told no? This episode of Working Healthcare follows that money.

Host Meredith Hirsh sits down with Tesh Khullar, founder and CEO of Prism TPO and co-founder of HouseRx who has spent his career inside drug distribution, oncology data and specialty pharmacy. He explains how PBMs, vertically integrated insurers, 340B arbitrage and opaque rebates pull value out of the system before it ever reaches patients or independent practices.

If you want to understand why the system works the way it does and who really absorbs the cost, this is the conversation to start with. Tune in.

Contact Tesh:
Website: prismtpo.com
LinkedIn: /tesh-k-269669

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 102 - Burnout, ‘Good Girls,’ and a System Never Built for Women with Sadie Wackett

Tue, 12 May 2026 05:00:00 -0400

What if the real problem isn’t that women “can’t handle it,” but that the system never considered them in the first place? On this episode of Working Healthcare, host Meredith Hirsh sits down with leadership coach and former chief people officer Sadie Wackett. She spent decades as the only woman at the table in male-dominated industries. Drawing from her experience navigating IVF, international relocation and executive life in Palm Beach, Sadie explains how “good girl” conditioning, perfectionism and people-pleasing quietly burn women out, even as the workplace rewards them for shrinking into the role.

That pattern is costly. Together, Meredith and Sadie examine why so many high-achieving women feel numb, exhausted or as if they’re living someone else’s life. They also discuss what it takes to rewrite that script without blowing up a career. If nearly half of women report burnout, we need to stop treating it as a self-care problem and start recognizing it as a workforce and mental health crisis hiding in plain sight.

Trying harder is not the answer. Press play to hear what can actually help high-achieving women in healthcare lead, thrive and stay in the work they care about.

Contact Sadie:
Website: sadiewackett.com
Facebook: @Sadie Wackett
Instagram: @sadiewackett
LinkedIn: /sadie-wackett

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 101 - Virtual Physical Therapy Was Written Off as Impossible. Ashok Gupta Proves It’s Not.

Tue, 05 May 2026 05:00:00 -0400

What happens when two physical therapists sitting on their couch realize the entire delivery model for their profession is broken? On Working Healthcare, host Meredith Hirsh talks with Ashok Gupta, Doctor of Physical Therapy and founder of TheraNow, about building a virtual physical therapy platform that now serves major hospital systems across the country. Ashok traces the journey from a website launch that drew zero visitors to a pivotal moment treating a hospital CEO recovering from hip replacement surgery — and how that single patient relationship changed everything. They dig into the economics of PT reimbursement, the PTA staffing debate, rural access failures and what a CMS innovation initiative is finally doing to kill the clipboard. The real question Ashok raises isn't whether telehealth works — it's why a system with the tools to change keeps choosing not to.

Contact Ashok Gupta:

Website: theranow.com
Facebook: @theranow
Instagram: @theranow101
X: @realtheranow
YouTube: @theranow-therapistondemand4024

LinkedIn: /dr-ashok-gupta-dpt

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 100 - Private Equity vs. Independent Medicine: When Wall Street Enters the Exam Room (ft. Anna Sobkiv)

Tue, 28 Apr 2026 05:00:00 -0400

Is private equity helping physician practices survive or quietly redefining the future of independent medicine? Host Meredith Hirsh sits down in her Delray Beach podcast studio with Anna Sobkiv, Executive Director, Healthcare Services, J.P. Morgan Commercial Banking, to examine one of the biggest forces reshaping healthcare today. Anna draws on her experience advising physicians and healthcare businesses on growth, acquisition and succession planning to explain why private equity keeps accelerating and why certain specialties attract so much investor interest. She also breaks down what these deals can mean for physician ownership, practice autonomy and the long-term sustainability of independent medicine. She reflects on building a career in healthcare finance and advising clients at the highest levels of banking in a field where women remain underrepresented. Listen now for a sharp conversation about private equity, physician practice ownership and the future of healthcare.

Contact Anna Sobkiv at:

Email: anna.sobkiv@jpmorgan.com

LinkedIn: https://www.linkedin.com/in/anna-sobkiv-mba-3697952a

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 99 - CEO Shift: How Leadership Changes as Healthcare Companies Grow (ft. Joe Luminiello)

Tue, 21 Apr 2026 05:00:00 -0400

What separates an entrepreneur from a CEO, and why does that distinction matter in healthcare today? Host Meredith Hirsh talks with RCG Intel co-founder and CEO Joe Luminiello about how leadership must evolve as healthcare companies grow and scale. With more than four decades of biopharma experience, Joe explores the tension between vision and execution, the difference between authority and power, and the risks of misaligned leadership in scaling organizations. The conversation reveals how strategy, culture and decision-making influence outcomes across the healthcare system at a time of relentless change. Listen now for Joe’s sharp perspective on leadership, longevity and scaling success in healthcare.

Contact Joe Luminiello at:

Website: https://rcgintel.com/

LinkedIn: https://www.linkedin.com/in/joeluminiello/

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 98 - Ukraine to U.S. Medicine: Dr. Maryna Yudina on Prevention vs Profit in Healthcare

Tue, 14 Apr 2026 05:00:00 -0400

Question why prevention keeps losing to profit in American healthcare. In this episode of Working Healthcare, host Meredith Hirsh sits down with Dr. Maryna Yudina to explore how her journey from Ukraine to the United States shaped the way she sees cost, incentives and value in medicine. Now working in preventive brain health and neurofeedback, Maryna shares where the U.S. gets it right, where it fails patients and why the system so often waits for crisis before it acts. Hear her perspective on delayed intervention, rising costs and the business forces shaping care. Tune in to learn what American healthcare truly rewards and what must happen if prevention is ever going to win.

Contact Dr. Maryna Yudina at:
Website: qss.rocks
Email: success@qss.rocks
LinkedIn: https://www.linkedin.com/in/dr-maryna-yudina-bb843643/

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 97 - When Patients Disappear, Healthcare Fails (ft. Paul Harris)

Tue, 07 Apr 2026 05:00:00 -0400

Step into one of healthcare’s most expensive blind spots: the patients who quietly fall out of care while busy practices struggle to keep up. On this episode of Working Healthcare, Meredith Hirsh talks with Paul Harris about what happens when missed follow-up, broken workflows and weak reactivation systems go unchecked. What looks like a scheduling problem is often something far more serious — delayed treatment, worsening outcomes and patients slipping through the cracks in plain sight. With a journalist’s instinct and an operator’s perspective, Paul examines the hidden failures driving care gaps across the healthcare system. The conversation digs into accountability, automation, staffing strain and the growing influence of private equity, all while practices face increasing pressure to protect revenue and still deliver truly patient-centered care. If healthcare is built to keep people healthy, why are so many patients still being lost by the very systems meant to support them? Listen now, challenge the status quo and rethink what real follow-up should look like.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 96 - Healthcare Runs on Women. So Why Don't We Lead It? (ft. Meredith Hirsh)

Tue, 31 Mar 2026 05:00:00 -0400

Lean in and make space for this week’s Working Healthcare episode, closing out Women’s History Month for a reason. Most weeks, host Meredith Hirsh interviews guests to uncover the inner workings of the American healthcare system because we can’t fix what we don’t understand. This episode shifts format and offers a behind-the-scenes listen to the work Meredith does off-mic, where the conversation is less polished, more personal and more vulnerable. Listeners will hear Meredith’s TED Talk-style keynote from Women Shaping the Future of Healthcare, an invitation-only leadership event hosted by J.P. Morgan in Fort Lauderdale. She shares a stat that stops rooms cold: Women are 78% of the healthcare workforce, yet only 32% hold C-suite roles. Without giving away the full message, this episode confronts the gap between who does the work and who holds the power, and it challenges leaders across healthcare to move beyond encouragement into action. It is direct, honest and built for anyone who wants stronger healthcare leadership and a more equitable future. Listen now, then take one action: sponsor a woman.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 95 - What’s Making America So Sick? Dr. Pat on Health, Habits and Healing (ft. Dr. Patricia Boulogne)

Tue, 24 Mar 2026 05:00:00 -0400

Why are so many Americans sick, exhausted and trapped in a healthcare system that rewards treatment over prevention? In this thought-provoking episode of Working Healthcare, host Meredith Hirsh sits down with Dr. Patricia Boulogne, author of Why Are You Sick, Fat and Tired?, to explore the five pillars of health and the daily habits driving chronic illness across America. A chiropractor and acupuncturist with a bold functional medicine perspective, Dr. Pat connects nutrition, stress, boundaries and lifestyle choices to both personal wellness and the deeper failures of the American healthcare system. With candor, clarity and contagious energy, she challenges listeners to question the broken model of medicine Americans have accepted for far too long and consider what real healthcare reform could look like. Rethink what health really requires and tune in to discover where prevention, wellness and lasting change begin.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 94 - Why Great Healthcare Teams Quit: The Culture Issue Leaders Miss (ft. Dan Neissany)

Tue, 17 Mar 2026 05:00:00 -0400

Be ready to rethink how you hire, lead and retain in healthcare as Working Healthcare host Meredith Hirsh sits down with Dan Neissany. Learn how a physical therapist turned author, healthcare business strategist and podcast co-host built a leadership framework that links accountability to culture, performance and retention. Follow Dan’s journey from patient care to advising healthcare leaders on operations, workplace culture and leadership development. Explore why many staffing and culture problems start with leadership blind spots, not external pressure, drawing on Dan’s book I’m the Problem: Take Your Leadership from Toxic to Transformative and his podcast All Things LOCS. Get practical takeaways you can use immediately, including how to delegate without confusion, protect administrative time, run stronger hiring conversations, build accountability without micromanaging and use smarter interview techniques to identify top candidates. Tune in, take notes and apply these leadership moves to build a healthier culture, hire better people and keep your best staff.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 93 - Stop Babysitting Leaders: Build a Team That Decides, Delivers and Drives Growth (ft. Charles Haberkern)

Tue, 10 Mar 2026 05:00:00 -0400

When you find a mentor who still has more to teach than time to retire, you hit record. Host Meredith Hirsh sits down for a candid, fireside-style conversation with Charles Haberkern, CEO of Rheumatology Specialty Center in the Philadelphia area, as he shares how he builds leaders who act with confidence, own deadlines and make decisions without constant permission. He walks through practical lessons on hiring, what to do when a new hire is not who you interviewed and how consistent meetings keep teams aligned.

Get smart, actionable takeaways on growth, from tightening inventory and recruiting physicians to opening new offices and shifting staff to a four-day workweek that can serve patients and teams better. They also dig into budgets, KPIs, delegation and the day-to-day systems that keep 22 providers and more than 100 employees moving in the same direction. Charles closes with his no-nonsense priorities for fixing American healthcare.

Start listening now if you want to lead with more autonomy, fewer bottlenecks and faster growth.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 92 - Prior Auth Is Breaking Care. A CEO Explains How to Fix It (ft. Syam Palakurthy)

Tue, 03 Mar 2026 05:00:00 -0500

Pull back the curtain on prior authorization and find out why it keeps derailing care. Meredith Hirsh sits down with SamaCare CEO and founder Syam Palakurthy to unpack how the process shows up in real life, from administrative overload to vague denials that strain physician autonomy and patient trust. They get into the data behind claim denials, what those numbers signal and what they still fail to capture. Syam also gets candid about the CEO lifestyle, including the way leadership “owns you,” even when you’re trying to turn it off. He shares how his background shaped his path into healthcare tech and what it takes to keep a team aligned to mission when you can’t know every detail anymore. With two physician parents, he knows the clinical side up close, and he breaks down why clinical medicine is complex and why that complexity gets weaponized by process and paperwork. They close by zeroing in on what drives denials, whether prior auth has any legitimate purpose and what he would change in healthcare if he could pick just one lever. Because if you’ve ever read a denial after a long day, hit play, take a breath and let’s talk about what to do next. You’re not alone and it should not be this hard.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 91 - Denied, Delayed, Approved: The Paperwork That Overrules Your Doctor with Georgia Bonney

Tue, 24 Feb 2026 05:00:00 -0500

Cut through the noise and step into the real fight for patient access, where persistence and smart operations decide what care actually reaches people. In the latest Working Healthcare episode, host Meredith Hirsh speaks with Georgia Bonney, a seasoned consultant, biologic access advisor and practice manager whose work spans multiple medical specialties and nonstop change. Georgia is a first-generation college graduate whose mother was born in another country and did not drive until her 40s, a formative reality that sharpened her view of access, independence and determination. She weighs whether that influence was cultural or generational, and she explains how it shaped the optimistic, solutions-first leadership she brings to high-pressure work. Starting on the clinical side, Georgia saw the human impact up close, then pivoted into management because she knew she could drive broader, longer-lasting change. The conversation tackles prior authorizations, payer pressure and the quiet operational friction that can delay treatment, drain staff and test patients’ trust. Georgia also details how private practices protect patient-centered care while managing utilization rules, staffing burnout and financial sustainability through collaboration, cross-training and shared best practices. Press play and follow Georgia’s energized, practical strategy all the way to care that moves faster, smoother and smarter.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 90 - Who’s Left to Staff the Clinic? Inside the Healthcare Staffing Crisis (ft. Van Ton-Quinlivan)

Tue, 17 Feb 2026 05:00:00 -0500

Listen now to understand the health care staffing shortage beyond doctors and nurses. Open roles are stacking up. Teams are stretched thin. It’s about the allied health professionals who keep care moving — EMTs, medical assistants, phlebotomists, imaging techs, respiratory therapists and more — and how their shortages are quietly straining every hallway, lab and clinic. In this episode of Working Healthcare, host Meredith Hirsh talks with Van Ton-Quinlivan, founder and CEO of Futuro Health, about why these roles rarely get the spotlight even though they make up most of the healthcare workforce and are essential for diagnosing, treating and rehabilitating patients. They dig into the scale of the problem and what it really takes to stop competing for the same shrinking talent pool. Van shares the story behind the nonprofit model she designed to cut tuition debt, simplify training and create local, ready-to-hire pipelines that improve retention, equity and the patient experience. Queue it up now and rethink your workforce strategy from the ground up, with a model you can actually apply.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 89 - From Goldman Sachs to Fit Golfer Girl: What Healthcare Leaders Can Learn (ft. Carolina Romero)

Tue, 10 Feb 2026 05:00:00 -0500

Step into the gym where burnout, insurance friction and true prevention collide. In this Working Healthcare episode, host Meredith Hirsh sits down in-studio with personal trainer and entrepreneur Carolina Romero, who left Goldman Sachs, rebuilt her career and grew Fit Golfer Girl to more than 250,000 Instagram followers. Romero breaks down the real mechanics of a career change, from earning fitness certifications to building credibility one client at a time. She explains how one-on-one coaching can bridge the gap after physical therapy, improving form, consistency and confidence when patients feel stuck. The episode also tackles direct-pay healthcare-adjacent models, pricing your expertise, raising rates and the emotional whiplash of seasonality in South Florida. Meredith and Carolina get candid about millennial ambition, incentives, burnout and the fine line between being scrappy and being exploited. Take a breath, set a boundary, then make your move.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 88 - The Doctor Shortage Meets the Scope Debate with ARNP Rachael Busch-Feuer

Tue, 03 Feb 2026 05:00:00 -0500

Step into the exam room where staffing shortages, soaring demand and scope-of-practice battles collide. In the latest Working Healthcare episode, host Meredith Hirsh sits down in-studio with ARNP Rachael Busch-Feuer. With a physician dad and a registered nurse mom, Rachael reveals what pulled her toward the nurse practitioner path. Then comes the surprisingly charged question: Is it advanced practice provider, mid-level, or something else entirely? Rachael breaks down how NPs and PAs are trained and how their clinical perspective can differ from physicians. She also explains why team-based care is more than a tagline, it’s a safeguard. The conversation digs into rural access pressures, scope-of-practice laws and the role of experience and oversight in patient safety. It’s a clear-eyed, thoughtful look at what collaboration can make possible in a strained healthcare system.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 87 - Scaling While Staying Independent: Inside the Growth of America’s Largest Physician-Owned Rheumatology Practice with Dr. Nehad Soloman

Tue, 27 Jan 2026 05:00:00 -0500

Step inside the playbook behind the nation’s largest independent rheumatology practice and hear what it really takes to scale while staying physician owned. In this episode of Working Healthcare, host Meredith Hirsh talks with Dr. Nehad Soloman, chief medical officer and one of 14 physician-owners of Arizona Arthritis & Rheumatology Associates, about how the group grew from 10 physicians to 24 rheumatologists and more than 50 providers, becoming the largest independent rheumatology practice in America by revenue and provider size. Meredith and Nehad bring a rare, in-the-field partnership to the mic, built through shared work across the rheumatology community, including their RPPA meeting presentation in November 2025, their planned November 2026 American College of Rheumatology session on medically integrated dispensing (MID) and their roles on the House Rx Advisory Board. Together, they break down the business decisions behind multistate expansion, the strategic use of advanced practice clinicians and how medically integrated dispensing and clear bagging can protect patient access while stabilizing practice economics as margins compress. They also go straight at the operational grind most leaders avoid: workforce shortages, credentialing bottlenecks, PBMs, prior authorization and the constant pressure to consolidate. Hit play and rethink what sustainable, independent specialty care can look like.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 86 - Erin Williamson Explains How Child Trafficking Hides in Healthcare

Tue, 20 Jan 2026 05:00:00 -0500

Recognize Human Trafficking Awareness Month by learning how child trafficking can hide in plain sight throughout clinical care. In this special Working Healthcare episode, host Meredith Hirsh speaks with Love146 Chief Programs and Strategy Officer Erin Williamson, a clinical social worker with 20+ years protecting exploited children. Erin explains how trafficking shows up in everyday healthcare settings and why a medical professional may be the only safe adult a child sees that day. She unpacks how grooming has shifted online, what red flags can look like in pediatrics and the ER, and how to ask direct questions without judgment. You will also hear a clear breakdown of sex trafficking and labor trafficking, what commodification means and why support remains inconsistent across communities. Erin shares practical next steps, including when to involve a trusted colleague and how to use the National Human Trafficking Hotline at 1-888-373-7888.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 85 - Dr. David Kenigsberg Strengthens Physician Leadership in a Consolidating Healthcare System

Tue, 13 Jan 2026 05:00:00 -0500

Hit play for a heart-forward look at how physicians lead, not just adapt, as healthcare consolidates. Working Healthcare host Meredith Hirsh sits down with cardiac electrophysiologist Dr. David Kenigsberg, who built a physician-guided cardiology practice in 2007, weighed the decision to sell to private equity and remains active in national advocacy. David explains the pressures reshaping medical practice, what it takes to run a sustainable business while protecting patient care and why physician leadership matters in the exam room, the boardroom and in Washington. He also breaks down the advocacy behind a CMS coding change implemented Jan. 1, 2026, and what physicians can do next to influence healthcare policy. Have a heart: Listen, then share and lead.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 84 - Dr. Marc Hirsh on 2025 Healthcare Turmoil and 2026 Priorities

Tue, 06 Jan 2026 05:00:00 -0500

Kick off 2026 with a clear-eyed, occasionally snarky recap of what shaped healthcare in 2025 and what deserves your attention in 2026. Working Healthcare host Meredith Hirsh sits down again with her lifetime and business partner, Dr. Marc Hirsh, senior physician at The Hirsh Center. The dynamic duo breaks down expiring ACA enhanced subsidies, rising health insurance premiums and what patients may face as coverage gets more expensive and harder to navigate. They dig into physician burnout, healthcare consolidation and vertical integration, declining reimbursements and the administrative burden pulling clinicians away from patient care. They then explain why prior authorization is expanding, how practices are staffing to manage denials and what that means for healthcare access and quality. They close with a 2026 watch list including PBM reform, 340B scrutiny, downcoding battles and copay accumulator programs, because nothing says “new year” like a fresh round of insurance fine print. Hit play to understand what’s driving healthcare today and what to watch next.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 83 - Dr. Bob Levin Unmasks PBMs: The Hidden Power Shaping Patient Care

Tue, 30 Dec 2025 05:00:00 -0500

Uncover how pharmacy benefit managers (PBMs) shape which medications patients can access as Meredith Hirsh sits down for an in-studio interview with independent rheumatologist Dr. Robert (Bob) Levin. In this Working Healthcare episode, Bob traces how PBMs gained power. He explains how they steer drug coverage decisions and shows how those choices ripple through exam rooms and infusion suites across the country. He breaks down the rise of alternative payment models, the squeeze on specialty medications and the mounting pressure on independent practices. He also spotlights the push for PBM reform, from Capitol Hill to state legislatures, as advocates challenge opaque pricing and demand transparency. You’ll hear why delinking pharmacy benefit manager profits from drug list prices could lower costs, expand access and improve affordability for millions of patients. Listen now, share this episode and take action for real healthcare change.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 82 - Lynette Byrnes Explains How Independent Practices Stay Strong

Tue, 23 Dec 2025 05:00:00 -0500

Step into the ever-changing world of healthcare as host Meredith Hirsh sits down with Lynette Byrnes, a longtime force in rheumatology operations. In this episode of Working Healthcare, Lynette explains how she helps teams tackle the day-to-day pressures of practice life and traces her path from imaging and gynecology to two decades guiding rheumatology practices. From her early involvement with the National Organization of Rheumatology Management (NORM) to helping grow United Rheumatology from a small roundtable into a national voice, Lynette breaks down why independent practices are shouldering heavier administrative burdens and what it takes to stay resilient. She also opens up about balancing motherhood, adapting through constant change and why ending prior authorization is the single move she believes could reshape American healthcare. Get ready for a direct, energizing conversation packed with real-world insight and practical takeaways.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 81 - From Hotels to Hospitals: Herold Figareau Elevates the Patient Experience

Tue, 16 Dec 2025 05:00:00 -0500

“Patient experience” is on every strategic plan, but Herold Figareau treats it like an operating system, not a slogan. In this episode of Working Healthcare, host Meredith Hirsh sits down with Herold, a former hospital concierge turned health system leader and consultant, to show how a hospitality mindset can transform care in hospitals and outpatient practices alike. They dig into hiring for attitude over experience, mentoring frontline staff and redesigning check-in and financial clearance so patients and teams face less friction. Herold reveals what health systems can steal from hotels on communication, expectation setting and service recovery, especially in complex high-volume metropolitan markets. He also explains how transparent financials and smarter scheduling help clinicians protect both margins and morale. We invite you to treat this conversation as your working blueprint for welcoming patients like guests at every touchpoint.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 80 - Wine, Weed and the Next Generation: Dalton Hirsh Confronts Cannabis and Public Health

Tue, 09 Dec 2025 05:00:00 -0500

Alcohol use is dropping, THC products are exploding and American healthcare is not ready for what comes next. In this episode of Working Healthcare, host Meredith Hirsh talks with her son, fermentation science student and winemaker Dalton Hirsh, about why wine has a long, metabolically familiar place in human history while today’s high potency cannabis poses new risks for brains, bodies and hospital systems. Dalton unpacks how policy loopholes let potent THC products flood the market, what that means for emergency rooms and mental health, and how ordinary voters can use farm bills and local regulation to push for smarter safeguards. Pour a glass and tap into a candid family conversation about cannabis culture, public health and the future of our care system.

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Ep. 79 - Neeraj Puro Reshapes Healthcare Education for the Next Generation

Tue, 02 Dec 2025 05:00:00 -0500

Explore how the next generation of healthcare leaders is taking shape inside and outside the classroom. Host Meredith Hirsh and Neeraj Puro, director of health administration programs at Florida Atlantic University, dive into academic trends and shifting student expectations. They break down the gap between theory and practice, why internships and mentorships matter and how personality and problem-solving skills influence career paths. Neeraj shares his journey from Mumbai to the United States, compares the Indian and American healthcare systems and explains why independent practices need more attention in health administration programs. Drawing on years of experience in higher education, he tackles artificial intelligence in the classroom, grade inflation and the pressure to keep students engaged in an online world. Listen in to how today’s students are mapping tomorrow’s healthcare landscape.

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Ep. 78 - How Tara Gillespie Leads a 17-Location Independent Dermatology Practice

Tue, 25 Nov 2025 05:00:00 -0500

Explore how Tara Gillespie rises from medical assistant to CEO as she leads a 17-location independent dermatology practice while staying connected to patient care. She explains how she manages acquisitions, integrates cultures across rural and metropolitan clinics, and builds scalable operations that keep her organization strong in a challenging reimbursement environment. Learn how Tara normalizes the business side of medicine to strengthen independent practices and share the strategies you can use to support your own team and community.

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Ep. 77 - Karen Ferguson Turns Patient Stories into Policy that Sticks

Tue, 18 Nov 2025 05:00:00 -0500

Tap into Working Healthcare as Meredith Hirsh discovers how Karen Ferguson turns patient stories into policy change. After decades running a rheumatology practice and analytics teams, Karen founded Our Stories Rx to collect, structure and aim patient narratives at the right policy windows. She explains how the project gathers stories and why organized evidence, not anecdotes, changes rules on prior authorizations, nonmedical switching and PBM power. And yes, in “retirement” she also teaches tap dance — because rhythm matters when you’re timing reform. Put Karen’s method to work in your clinic to capture facts, shape the narrative and move the rules. Share your story!

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Ep. 76 - What’s Really Driving Healthcare Costs? Dr. Michael Burgess on Policy that Works

Tue, 11 Nov 2025 05:00:00 -0500

Former Congressman and OB-GYN Dr. Michael Burgess joins Working Healthcare for a candid conversation about what’s really happening behind the scenes in American healthcare and what it’ll take to fix it. From ACA subsidies and Medicare reform to PBMs, 340B programs and physician-owned hospitals, Dr. Burgess shares insider insight from both the delivery room and the House floor.

He and host Meredith Hirsh dive into how government shutdowns impact care, why health savings accounts (HSAs) and direct primary care models could empower patients and what needs to change to bring costs down without sacrificing access or quality. Dr. Burgess doesn’t hold back as he talks about politics, policy and the future of independent medicine in a system increasingly run by big corporations and red tape.

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Ep. 75 - Mallika Khandelwal Solves Bottlenecks, Speeds Starts and Saves Staff Sanity

Tue, 04 Nov 2025 05:00:00 -0500

Cut delays on Working Healthcare as host Meredith Hirsh interviews Mallika Khandelwal to expose how prior authorization, pharmacy routing and paperwork stall specialty starts and drain teams. Raised by two physicians and accepted to medical school, Mallika kept deferring before choosing the business side to make a bigger impact. She charts the path from Wall Street to clinic operations and why she founded Squad Health to help specialty practices. Mallika breaks down prescription navigation end to end and shows where faxes, portals and payer-preferred pharmacies trip up starts. With pragmatic tech plus human navigators, she shortens time to therapy, reduces abandonment and eases clinic workload while tackling the $100 billion patients pay out of pocket. Tune in to streamline access, lighten clinic workloads and accelerate therapy starts. Create change!

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Ep. 74 - Ginger Allen Builds Fierce Physician Families, Not Burnout

Tue, 28 Oct 2025 05:00:00 -0400

In this Working Healthcare episode, Meredith Hirsh teams up with Ginger Allen, a powerhouse leader redefining physician advocacy, healthcare leadership and medical alliances. Together they flip advocacy from afterthought to engine as Ginger declares 2026 the year clinicians stop burning out and start owning the business of medicine. Forget the 1926 “doctor’s wife” — Ginger is a career-minded builder rebooting state medical alliances with real programs for real dual-career families. She breaks down how state and national alliances divide the work, turn relationships into results and back local wins with dollars and data. Expect a blunt playbook on growing membership with purpose, courting sponsors without selling out and giving $500 to your PAC—because a seat at the table beats being on the menu. If you’re a healthcare professional, physician leader or policy advocate, this episode is your blueprint to move policy faster and reclaim power in modern medicine. Girl Power!

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Ep. 73 - Corey Feldman Breaks the Denial Cycle and Funds Care

Tue, 21 Oct 2025 05:00:00 -0400

Start fixing claim denials now on Working Healthcare as Meredith Hirsh presses Corey Feldman to show how they choke care and crush margins. After a medical billing nightmare left his family with nearly $1 million in charges, this solutions-driven entrepreneur and podcaster founded Protego Health and built AI workflows that help billing teams prevent denials and win appeals. Corey opens the payment integrity black box and pinpoints where insurers exploit process gaps. Use his tactics to tighten documentation, speed appeals and turn more claims into payments. Fix the process!

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Ep. 72 - Medicare Advantage Reality Check with Jaime Fiore: Open Enrollment Guide

Tue, 07 Oct 2025 05:00:00 -0400

Medicare Open Enrollment runs October 15 to December 7, and this episode sprints past the hype to arm you with clear, actionable guidance on Medicare Advantage. Listen to the latest Working Healthcare episode when Meredith Hirsh sits down with fierce patient advocate and practice administrator Jaime Fiore to dissect glossy extras, narrow networks and the real-world grind of prior authorization denials that can delay drugs, derail surgeries and drain patience. We compare “free” vision and dental promises with the realities of formularies, risk scores and midyear plan changes, then map out what to do if you picked the wrong plan and how switching to Medigap really works. You’ll hear vivid exam-room stories, a one-minute policy fix wish list and a practical script for choosing Traditional Medicare when that’s the safer path. Whether you’re enrolling for yourself, guiding patients or helping someone you love, this fast, frank rundown helps you prepare questions for brokers, push back on denials and avoid costly surprises. Tune in for a smart checklist of must-ask questions, a lightning round that demystifies jargon and a pep talk that restores your confidence during the most marketed season in health care. Get ready to compare coverage with eyes wide open so you can pick a plan that protects healthcare care when it counts.

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Ep. 71 - Dr. Arthur Palamara Charts Five Decades in Medicine and Health Insurance

Tue, 30 Sep 2025 05:00:00 -0400

Grab a coffee or tequila, whichever suits your mood and the time of day, to join Working Healthcare host Meredith Hirsh in a sit-down interview with Memorial Regional Healthcare vascular surgeon and longtime leader in organized medicine, Dr. Arthur Palamara. The episode starts where we typically finish, posing our final question: If you could create one change in our American healthcare system, what would it be? We unpack how prior authorizations, narrow networks, step therapy and portal ping-pong drain time and delay care. Arthur traces what has shifted across five decades, from simpler benefits to today’s dense playbook, and names practical fixes he’d implement tomorrow, including smarter oversight and less punitive red tape. Arthur bestows his knowledge about Florida Blue and how it impacts patients and physicians. From Medicare Advantage’s growing footprint to the paperwork headache that keeps surgeons up late, we press for one change patients would feel right away. Be inspired!

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Ep. 70 - Elizabeth Chabe Guides Life Sciences and Diagnostics Founders through Funding Headwinds and Pilots

Tue, 23 Sep 2025 05:00:00 -0400

Join Working Healthcare host Meredith Hirsh for a high-velocity conversation with Elizabeth Chabe, CEO of High Touch Group and author of The Giant’s Ladder. With venture capital cooling and NIH funding uncertain, the episode maps how life sciences and diagnostics startups prove value fast without burning cash. Elizabeth breaks down the rare disease diagnostic odyssey and argues for incentives that reward earlier, accurate detection. You’ll get pragmatic go-to-market tactics for regulated launches—what evidence to build first, where to find real partners and how to earn a hospital pilot. Because investors need guardrails, the discussion lays out due diligence questions to fund genuine breakthroughs instead of the next Theranos. Along the way, the conversation navigates science storytelling mistakes, physician-founder paths and budget-smart ways to keep timelines realistic. Cue this episode to learn how to craft credible stories, win smart capital and bring trustworthy diagnostics to patients faster. Be innovative!

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Ep. 69 - Dr. Allison Ferris Examines Teaching, Training and Practice-ready Internists

Tue, 16 Sep 2025 05:00:00 -0400

Step into a candid conversation with Working Healthcare host Meredith Hirsh and Florida Atlantic University College of Medicine Professor and Chair Dr. Allison Ferris. From swelling Match classes to record debt, this episode asks whether a bigger training pipeline means truly practice-ready physicians. Should elite undergrads chase finance while medicine loses talent, or are admissions still rewarding the right qualities to shape tomorrow’s internists? Allison digs into moonlighting realities, six-figure loans and how those pressures steer specialties, training and well-being. Get practical advice from a residency program director on what predicts readiness, how to teach differently and whether July is really as risky as the jokes suggest. Press play to learn what it will take to graduate doctors who are ready on day one. Scrub in and listen!

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Ep. 68 - From Football to Big Pharma, Jon Hickman is Rewriting Pharmacy's Playbook

Tue, 09 Sep 2025 09:42:00 -0400

Press play as Jon Hickman tells Working Healthcare host Meredith Hirsh how juggling school and college athletics forged his leadership style. Follow Jon's path from all-conference track and field star and college football player to a 16-year career at Walgreens, where he built a foundation in patient care and executive management. Jon’s willingness to always raise his hand for new opportunities propelled him into Big Pharma, with impactful roles at AstraZeneca and now Genentech. Hear his perspective on why Genentech stands out in supporting uninsured and underinsured patients, challenging the common narrative around pharmaceutical companies. Explore timely issues like 340B pricing, the urgent need for PBM reform, and how pharmacy services can expand to better serve diverse communities. Gain insight into the crucial work of the Board of Pharmacy, where Jon helps shape regulatory policy as one of nine key decision-makers. Join us as we celebrate the lessons of team sports, the passion behind pharmacy careers and the bold actions driving healthcare forward. Kick off now!

While Jon Hickman is on the Florida Board of Pharmacy and employed by a pharmaceutical company, the opinions expressed in this episode are his own.

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Ep. 67 - Why Fran Nachlas is Running for Mayor?

Tue, 02 Sep 2025 09:56:00 -0400

Get the inside story as Meredith Hirsh sits down one-on-one with Fran Nachlas, a surgical nurse turned Boca Raton deputy mayor and current mayoral candidate, to explore how local leadership drives community health. Drawing on nearly 30 years in operating rooms, first on the floor then in leadership, Fran brings an outcome-first approach to city problem solving. She brings relentless energy, from seven Boston Marathons and three Ironman finishes to riding all 84 miles of Boca Raton’s bike map to engage residents block by block. Together they connect city decisions to public health, including clean water, storm preparation, EMS response times, parks and safe streets, protected bike lanes, zoning that welcomes clinics and life science jobs, and housing that lets caregivers live near the people they serve. If you care about how government meets real life, this conversation is for you. This is our moment!

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Ep. 66 - Preston Alexander Outlines how Physicians can Reclaim Independence

Tue, 26 Aug 2025 05:00:00 -0400

Join Working Healthcare’s Meredith Hirsh and Mike Chavez as they confront the drastic drop in physician-owned practices and the consolidation that drives costs higher. Meet revenue-cycle rebel Preston Alexander, founder of Forward Slash / Health and author of the “Healthcare Breakdown” newsletter, who dubs himself the “Taylor Swift of LinkedIn healthcare writing.” He argues progress comes from three bold levers: legislation; direct-pay and membership models that bypass middlemen. Preston hammers succession planning, warning that without affordable junior partner buy-ins, independence dies with founders. Meredith and Mike press on practical education, asking where the business of medicine fits in packed curricula and how to track the earliest cash-flow vital signs before a clinic suffocates. Find out which specialty is at the lowest percentage and which reigns the ruler of independent medicine and why. What are the first questions to ask when private equity flashes a fat check. Listen, question and act to reclaim the craft of medicine.

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Ep. 65 - Steve Lewis Brings Rock 'n' Roll Discipline to Patient Records

Tue, 19 Aug 2025 13:43:00 -0400

Hit play to hear how a rock-and-roll project manager became the founder trying to fix everyday healthcare chaos. Join Working Healthcare’s Meredith Hirsh as Steve Lewis recounts Bowe’s premature arrival at 34 weeks and the binder that sparked Nabu, a patient-controlled record built to unite scattered data. We dig into why 80% of information is forgotten between the exam room and the parking lot and how that fog fuels 1.5 million ER visits a year for medication-related injuries. Steve explains how Nabu’s early pilots in Australia help families coordinate care across clinicians, crises and borders while keeping privacy at the center. You’ll also hear why he believes American incentives still power health care innovation and where AI can finally connect the dots for caregivers who spend endless hours a week coordinating care and say paperwork and portal hopping is their top stressor. From working with entertainment legends Aerosmith, Lenny Kravitz and Tony Hawk to building tools for patients and parents, Steve brings candid lessons, setbacks and hope. Take action for the people you care for—listen, learn and share this Working Healthcare episode.

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Ep. 64 - Carly Salamone Dissects the One Big Beautiful Bill for Rural America

Tue, 12 Aug 2025 05:00:00 -0400

Tune into this episode of Working Healthcare to learn how the One Big Beautiful Bill Act could reshape rural health care as Meredith Hirsh and Mike Chavez interview policy leader Carly Salamone. With a dozen years in rural hospital care, Carly is now President of Vantage Healthcare of Ohio where is leads policy for several member hospitals. She breaks down the bill’s proposals, its impact on hospital payments and Medicaid, and what it means when the nearest ER is 60 miles away. We examine maternity care after Dobbs, why labor units are often first to close and how Medicaid’s role in births strains thin margins. The conversation demystifies site-neutral payments in the 2026 proposed Medicare Physician Fee Schedule and tests whether they level the field or push services to the brink. You’ll hear candid stories about coverage gaps during job changes, hospitals acting like subprime lenders for high deductibles and the power of regional collaboration. Press play to understand what’s at stake for rural and urban communities.

Contact Meredith:
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Ep. 63 - From RN to VP: Heather Woolf on Leading and Lifting Women in Healthcare

Tue, 05 Aug 2025 05:00:00 -0400

Hit play to hear how one nurse shattered ceilings on her way to the c-suite. In this episode of Working Healthcare, Meredith Hirsh and Mike Chavez sit down with Heather Woolf, Vice President of Operations at the Hospital for Special Surgery, for a powerful conversation on gender equity in healthcare leadership. Heather shares her bold journey from the bedside to the boardroom, revealing the systemic barriers that still hold women back—despite making up nearly 80% of the healthcare workforce. Together, they unpack why only 30% of hospital CEOs are women, how outdated systems fuel burnout and what needs to change to build more inclusive leadership pipelines. Heather offers real-world strategies for navigating bias, advocating for yourself and staying resilient in the face of pressure. Whether you’re just starting your career or leading a healthcare system, this episode delivers inspiring insights and real-world solutions to advance gender equity in healthcare leadership. Listen, share and be part of the movement to elevate women in healthcare.

Contact Meredith:
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Ep. 62 - Sean Travers on Growing Independent Practices with Ancillary Services and Vertical Integration

Tue, 29 Jul 2025 05:00:00 -0400

Discover how smart strategies and bold decisions are transforming independent healthcare. In this episode of Working Healthcare, Meredith Hirsh and Mike Chavez sit down in the studio with Sean Travers, a seasoned healthcare expert dedicated to helping practices achieve sustainable, service-driven growth. Together, with over 60 years of combined healthcare business experience, they explore the power of ancillary services—like in-house labs, imaging and infusions—and reveal how vertical integration enhances patient care while giving physicians greater control, financial stability and profitability. Sean exposes the most common pitfalls practices face when expanding and shares what high-performing teams do differently to scale successfully without compromising quality. They also unpack why culture isn’t just a buzzword—it’s a vital business strategy that fuels staff retention, team alignment and long-term success. Plus, learn how adopting a startup mindset can help independent clinics outpace hospital systems in today’s competitive landscape. Don’t just survive—tune in and learn how to lead your practice with confidence and clarity.

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Ep. 61 - Dr. Matthew Mundwiler on Saving Private Practice and Fighting Healthcare Consolidation

Tue, 22 Jul 2025 05:00:00 -0400

Press play on a real conversation about staying independent in a system built for giants. In this episode of Working Healthcare, Meredith Hirsh and Mike Chavez sit down with Dr. Matthew Mundwiler, a private practice rheumatologist from Columbus, Ohio, to talk about what it really takes to survive—and thrive—outside of corporate healthcare. With operational costs up, physician autonomy shrinking and insurance denials on the rise, Matt shares why he’s doubling down on independence and patient-centered care. From the financial realities of private practice to the emotional toll and unexpected rewards, this is an unfiltered, yet optimistic, look at the frontline of medicine today. Whether you're a physician, policymaker or just curious about how your care is delivered, this conversation pulls back the curtain. Learn what’s at stake—and what’s still possible—in the fight to preserve independent medicine. Subscribe now and join the movement to protect the future of care.

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Ep. 60 - Dr. Daniel Solomon and Mark Elfers Tackle the Physician Shortage with Digital Innovation

Tue, 15 Jul 2025 05:00:00 -0400

Join hosts Meredith Hirsh and Mike Chavez for a high-impact episode of Working Healthcare as they tackle one of the most urgent challenges in U.S. healthcare: the physician shortage. In this future-focused conversation, Dr. Daniel Solomon—a Harvard rheumatologist and health systems researcher—and Mark Elfers, a former Marine and now CEO of GreenCape Health, share how digital innovation is reshaping chronic care. Together, they unpack how MPro Health, a mobile platform now integrated with Epic and Athena EHRs, is cutting wait times, boosting medication adherence and improving patient-reported outcomes in rheumatology practices. Listeners will discover the power of Remote Therapeutic Monitoring (RTM)—a Medicare-reimbursable care model that helps physicians generate new revenue streams while enhancing chronic disease management. Mark breaks down how GreenCape Health bridges the gap between clinical care and scalable technology, making real-world implementation both practical and profitable. With compliance rates exceeding 60% and proven clinical impact, MPro Health offers a promising strategy to fight provider burnout and expand access to care. If you're a healthcare provider, practice leader, policymaker, or digital health innovator—this is your playbook for scaling care delivery through smart tech and reimbursement. Tune in now.

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Ep. 59 - Ali Kaufman Is Tackling Youth Mental Health and Redefining Healthcare Boundaries

Tue, 08 Jul 2025 05:00:00 -0400

Tune in to a powerful, solutions-driven conversation about youth mental health, education, and the growing physician shortage. Join host Meredith Hirsh for an in-studio Working Healthcare interview with Ali Kaufman—founder of Space of Mind and the Community Classroom Project—as they explore how America’s mental health crisis is impacting kids where it hurts most: inside the classroom. With fewer than one child psychiatrist for every 10,000 children in the U.S., teachers are being thrust into the role of mental health first responders—often without training or resources. Ali shares how she’s transforming schools into healing-centered environments that meet students emotionally, academically, and creatively. Together, they connect the dots between moral injury, systemic healthcare failures, and what’s being asked of our education system today. This episode dives deep into the intersection of healthcare and education—and why solving the youth mental health crisis starts far beyond the exam room. Listen now to learn how you can be part of the change.

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Ep. 58 - Beyond Burnout: Dr. Wendy Dean on Confronting Moral Injury in Medicine

Tue, 01 Jul 2025 05:00:00 -0400

Join host Meredith Hirsh, co-host Mike Chavez and psychiatrist Dr. Wendy Dean for a powerful episode of Working Healthcare that exposes the deeper crisis behind physician burnout: moral injury. Dr. Dean—author, podcaster and co-founder of the nonprofit Moral Injury of Healthcare—explains why so many clinicians are not just exhausted but ethically broken. Moral injury happens when healthcare professionals know the right course of action for their patients but are blocked by profit-driven systems, limited resources and institutional constraints.Together, they unpack how today’s healthcare system prioritizes billing, productivity and bottom lines over patient care and physician well-being—leading to betrayal, disillusionment and a loss of purpose across the profession. Dr. Dean reframes burnout as only part of the story and positions moral injury as a widespread ethical crisis impacting providers at every level. Listeners will learn how moral injury contributes to the physician shortage, drives providers away from clinical practice and compromises patient outcomes. This episode is essential for clinicians, health system leaders and policymakers ready to confront the ethical cost of modern medicine. Tune in now to help reclaim the heart and soul of healthcare.

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Ep. 57 - Dr. Robert Colton on Private Equity’s Healthcare Disruption

Tue, 24 Jun 2025 05:00:00 -0400

Private equity in healthcare is booming—and few people understand its impact like Dr. Robert Colton. In this remote episode of Working Healthcare, host Meredith Hirsh and co-host Mike Chavez connect with Colton—physician, entrepreneur and founder of MDVIP—from his base between Boca Raton and the mountains of North Carolina to unpack how private capital is transforming the way care is delivered. With experience scaling dermatology groups, digital health startups and deals worth hundreds of millions, Colton brings a bold and unfiltered perspective on physician autonomy, practice consolidation and the future of medicine. The conversation covers the promises and pitfalls of private equity in healthcare, from new revenue models to ethical concerns about patient care. Fair warning: Rob has a lot to say—so we close the episode with a lightning round, where he answers big questions in five words or less. Tune in to hear how investment is reshaping the medical landscape and what it means for providers navigating today’s evolving system.

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Ep. 56 - Breaking Barriers: Christa Eitel on Leadership, Courage and Career Shifts

Tue, 17 Jun 2025 05:00:00 -0400

Join Meredith Hirsh and co-host Mike Chavez for an inspiring conversation with Christa Eitel, Executive Director of Finance and Operations at The Hirsh Center, as she opens up about navigating bold career shifts and finding courage in the chaos of working motherhood. In this episode of Working Healthcare, Christa shares how she transitioned from a career in higher education to the fast-paced world of private medical practice—learning to lead, adapt and grow in an unfamiliar industry. The discussion dives into overcoming imposter syndrome, saying yes to new challenges and balancing ambition with the demands of family life. Whether you're contemplating a career move, stepping into a new role or simply trying to juggle it all, Christa's story offers practical wisdom and inspiration. Tune in for a real-world conversation about career reinvention, personal growth and showing up with purpose—even when the path forward isn’t perfectly clear.

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Ep. 55 - Jeff Scott Connects the Dots Inside State Battles Shaping U.S. Healthcare

Tue, 10 Jun 2025 05:00:00 -0400

Before Jeff Scott escapes the Florida Capitol’s legislative madness for some well-earned peace and quiet on a boat, he sits down with Meredith Hirsh and Mike Chavez to make sense of the chaos. In this episode of Working Healthcare, we dive into what the 2025 Florida legislative session means for everyone in the healthcare space—what passed, what didn’t, and why it matters far beyond state lines. From supermajorities to Medicaid battles, we’re pulling back the curtain on how state policy really gets made (and sometimes derailed). Jeff brings decades of experience—and just enough political scars—to explain how these decisions impact your work, your livelihood, and the care your organization can deliver. Meredith brings the policy passion; Mike keeps her from quoting too many obscure statutes. Whether you're in Florida, Texas, or just trying to survive budget season, this episode is your roadmap to understanding the state-level forces shaping medicine. Grab your stethoscope—or your sunscreen—and tune in.

Contact Meredith:
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Ep. 54 - Leadership, Hot Takes and One Bold Co-Host Move with Mike Chavez

Tue, 03 Jun 2025 05:00:00 -0400

Meredith Hirsh kicks off a new chapter of Working Healthcare with occasional co-host (and self-proclaimed sidekick) Mike Chavez. In this stand-alone episode, they take on everything from burnout and broken business models to why healthcare leadership sometimes feels like herding cats with a stethoscope. Mike’s testing the waters as co-host material—think of it as an on-air audition with fewer jazz hands and more talk about the business side of healthcare. Together, they unpack the big issues with sharp insight, a few laughs, and zero tolerance for buzzword bingo. Will Mike make the cut? Will Meredith regret this immediately? Tune in to find out—and maybe even learn something useful along the way. Get your popcorn ready!

Contact Meredith:
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Welcome to season 2 of Working Healthcare

Fri, 30 May 2025 05:00:00 -0400

Season 2 of Working Healthcare has arrived, more timely, relevant, and thought-provoking than ever.

Join host Meredith Hirsh as she welcomes a dynamic lineup of clinicians, policy experts, students, and innovators for honest conversations about the forces reshaping healthcare today. From workforce challenges and systemic reform to the bold ideas emerging from the next generation, this season dives deep into the issues driving change in medicine.

Whether you’re a healthcare professional, policymaker, or simply curious about how the system works and how it can work better, Season 2 delivers insights that both inform and inspire.

Listen to the Season 2 trailer and full episodes now on Apple Podcasts or your favorite platform.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
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Ep. 53 - Anniversary Special: Gen Z’s Vision for the Future of Healthcare

Tue, 27 May 2025 05:00:00 -0400

Join Meredith Hirsh in a special one-year anniversary episode of Working Healthcare! Today, we celebrate 52 episodes of exploring the American healthcare system and dive deep into the future of healthcare with a powerful, insightful discussion featuring the voices of Gen Z. From aspiring healthcare professionals to future leaders, these students share their unique perspectives on what healthcare means to them, how it needs to evolve, and the changes they want to see in the system. With insights from Jake Stevens (Vanderbilt), Carly Blum (University of Florida), Matthew McGarry (Florida State), Julia Fuller (Emory University), Chloe Blackington (UNC Chapel Hill), and Meredith's own son, Benjamin Hirsh (Duke), Meredith gets a peek into how this new generation is tackling the challenges of our healthcare system—and they’re not afraid to ask tough questions. As Gen Z shows us, they’re ready to fix what’s broken and lead the charge forward. Get ready for a hopeful, thought-provoking conversation that proves the future of healthcare is in good hands. As our GenZ friends say, "Tap in!"

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Ep. 52 - From DC to the ER: Dr. Damian Caraballo Calls for Physician Power

Tue, 20 May 2025 05:00:00 -0400

Listen in as Dr. Damian Caraballo—an emergency physician, health policy leader, and tireless advocate for healthcare reform—sits down with Meredith Hirsh after returning from a lobbying trip to Washington, DC. Damian breaks down how decades of policy shifts have tilted power toward insurance companies, sidelined physicians, and left patients buried under rising costs and limited access. He walks through pivotal moments in healthcare history and explains how we ended up with a system that often feels more corporate than compassionate. And here’s a tip: if the government gives a new rule an acronym, doctors know it’s probably not good news—just more red tape. Damian shares what it’s really like to speak with lawmakers like Senator Rick Scott, makes a compelling case for why physicians must reclaim their influence in shaping healthcare policy and provides tips on how physicians can get involved. This passionate episode reflects years of on-the-ground advocacy and a deep commitment to building a better system. Speak up, get involved, and help create change—listen now.

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Ep. 51 - Karl Pister Challenges Professionalism in Healthcare Today

Tue, 13 May 2025 05:00:00 -0400

Dig into the shifting landscape of healthcare leadership as Meredith Hirsh challenges executive coach and podcast host Karl Pister to unpack the evolving—and increasingly controversial—definition of professionalism in medicine. With more than 30 years of hands-on business experience and a background in clinical social work, Karl brings a rare blend of empathy, real-world insight, and executive wisdom. He’s worked with everyone from high-performing physicians with low EQ to emerging leaders navigating generational divides, and he’s seen how HR policies, anonymous complaints, and tone policing are reshaping what leadership looks like inside hospitals and across our healthcare system. Together, Karl and Meredith dive into whether today’s healthcare culture has overcorrected in the name of psychological safety—and what’s being lost along the way. Are we protecting employees or avoiding hard conversations? Are we cultivating excellence—or just mass-producing average? This episode will challenge your assumptions, spark conversation, and explore what it really means to lead with both strength and empathy in a system under pressure.

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Ep. 50 - Peter Carbone Talks Rare Diseases: Exposing Gaps in Healthcare

Tue, 06 May 2025 05:00:00 -0400

Explore the hidden world of rare diseases in this in-studio interview with biotech veteran Peter Carbone. With passion and clarity, Peter explains how rare conditions—often affecting fewer than 200,000 people each—shine a spotlight on the cracks in our healthcare system. He unpacks why patients face years of misdiagnosis, endless referrals, and costly treatments, and how the system continues to leave 1 in 10 Americans behind. Meredith and Peter examine the skyrocketing costs of orphan drugs, the impact of dwindling NIH funding, and the often-overlooked power of the patient voice in the diagnostic journey. Peter also introduces his RISE Leadership and Selling Frameworks—bold, strategic guides designed to help healthcare professionals become true advocates for rare disease patients. One emotional highlight: a family's heartbreaking loss that ultimately led to life-saving action for their daughter—proof that awareness can change everything. This episode is both an eye-opener and a call to action for anyone who cares about making healthcare more just, more human, and more effective.

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Ep. 49 - Mark Craig Unpacks the Real Cost of Rural Hospital Closures

Tue, 29 Apr 2025 05:00:00 -0400

Tune in for a powerful conversation as Meredith Hirsh sits down with Mark Craig, Chief Executive of Write-Off Warrior and longtime revenue cycle expert turned national advocate. What began as a consulting career took a sharp turn when Mark watched his rural hospital clients shut their doors—not because of poor performance, but due to crippling underpayments and predatory insurance practices. Together, Meredith and Mark expose the hidden forces gutting rural healthcare, from exploitative Medicare Advantage plans to delayed reimbursements and contract games that stack the odds against community hospitals. Mark also shares insights from his collaboration with Senator Chuck Grassley and his groundbreaking report, Preyed On, which reveals how insurers are bleeding resources from the American heartland. With nearly 100 million Americans burdened by medical debt, this episode isn’t just a healthcare conversation—it’s a wake-up call.

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Ep. 48 - Mike Chavez on Mastering Connection and Reinventing Healthcare

Tue, 22 Apr 2025 05:00:00 -0400

Step into the studio with Meredith Hirsh for a candid, high-energy conversation with dynamic healthcare leader and master connector, Mike Chavez. to unpack what it really takes to lead—and thrive—in today’s complex medical landscape. At just 14, Mike learned the art of sales, and since then, he’s built national healthcare networks, launched game-changing ventures, and mastered the power of authentic connection. They dive into how his people skills became his “secret sauce,” the influence of Blink by Malcolm Gladwell, and whether success is more about instinct, experience—or both. They also challenge the conventional career path: Is a college degree truly necessary for success, or is it more about hustle, heart, and who you know? The conversation explores physician burnout, the rise of MSOs and GPOs, and why these models might just be the lifeline practices need. Mike also shares how his latest innovation, RheumLogic AiT, is using AI to cut through administrative chaos and bring joy back to practicing medicine. Packed with insight, grit, and real talk, this episode is a must-listen for anyone trying to navigate—or reinvent—the future of healthcare.

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Ep. 47 - Justin Hand Unveils Insights on Healthcare's Private Equity Landscape

Tue, 15 Apr 2025 05:00:00 -0400

It’s been a few months since Meredith Hirsh sat down with Justin Hand, Founder and Managing Director of Westcove Partners, and after some thoughtful reflection and feedback from you all, we are finally ready to drop this interview—just in time for April 15th, Tax Day. Trust us, you don’t want to miss this one! We’re diving deep into how healthcare transactions have evolved from the 1990s to today, and Justin offers a fresh perspective on why physicians are increasingly choosing to partner with private equity. He also shares his predictions on how private equity could reshape the future of the American healthcare system. The big question is: Can private equity truly benefit physicians, patients, and our $4.8 trillion industry, or is it a risky move? Don’t judge too soon—stick with us to the end and hear Justin’s compelling insights. Tune in for a fascinating conversation that will change the way you think about healthcare and its future!

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Ep. 46 - Unraveling the Funding Crisis: How NIH Cuts Threaten the Future of Healthcare with Amrie Grammer

Tue, 08 Apr 2025 05:00:00 -0400

Join Meredith Hirsh as she sits down with NIH-trained Scientist-Entrepreneur Amrie Grammer to explore the alarming cuts to NIH funding and their profound implications for medical research and public health. With a staggering decline in grants impacting groundbreaking studies, Amrie sheds light on how these budget reductions threaten advancements in treatments and disease prevention. As the co-founder of AMPEL BioSolutions, Amrie merges her extensive expertise in immunology and genomics to revolutionize patient care, especially for autoimmune diseases. This conversation delves into the intersection of scientific discovery and practical healthcare solutions, emphasizing the urgent need for sustained funding in the face of political challenges. Tune in to understand how these funding cuts could reshape the future of healthcare in America, hear Amrie’s insights on innovative approaches to precision medicine and discover how “Make America Healthy Again” is a bipartisan issue. Our decisions today impacts healthcare for the next generation!

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Ep. 45 - Turning Struggles Into Success: Dr. Karleen Su's Journey to Empower Private Practice Physicians

Tue, 01 Apr 2025 05:00:00 -0400

Join Meredith Hirsh in a sit-down interview with Dr. Karleen Su, a passionate rheumatologist and advocate for private practice physicians. Karleen shares her transformative journey from struggling with burnout in the early years of her practice to becoming a powerful voice in the medical community. She opens up about the challenges of managing finances, staff, and patient care while navigating the harsh realities of private practice ownership. Karleen’s initiative, the Rheumatology Private Practice Alliance (RPPA), began as a small Facebook group in 2018 and has since blossomed into a thriving community of over 1,200 doctors. As she reflects on her own obstacles, including high turnover and financial stress, she offers invaluable insights for others looking to stay in private practice. Tune in to hear how Karleen is empowering physicians, tackling burnout, and fostering a supportive network for the future of private practice.

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Ep. 44 - Revolutionizing Healthcare: Dr. Warris Bokhari and AI-Powered Claimable

Tue, 25 Mar 2025 05:00:00 -0400

Explore this engaging episode of Working Healthcare as Meredith Hirsh interviews Dr. Warris Bokhari, CEO and Co-founder of Claimable. Warris shares his journey from anesthesiologist to innovator in healthcare technology, highlighting the differences between the NHS and the American healthcare system. He tackles the pressing challenges of insurance claims, revealing that while less than 1% of denied claims are appealed, his technology has achieved a 90% reversal rate for denials. Claimable empowers patients to challenge these denied claims by using AI to analyze clinical data and create personalized appeals. Drawing from his experiences at major companies like Apple, GE and Anthem, Warris highlights the transformative potential of AI in healthcare. He underscores the critical role technology plays in enhancing accessibility and fairness within the system. Don’t miss this opportunity to take control of your insurance challenges—subscribe for more insightful discussions!

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Ep. 43 - Building Healthcare Equity with Dr. Jin Lee

Tue, 18 Mar 2025 05:00:00 -0400

Dive into this impactful episode with Dr. Jin Lee, a neuropsychologist and healthcare advocate, as she advocates for an urgent shift toward healthcare equity. Jin exposes how systemic biases in medical research and treatment impact anyone who is not a white male—especially women and marginalized communities. Dr. Lee highlights staggering facts: 70% of those with chronic pain in the U.S. are women, yet research overwhelmingly focuses on men. From autoimmune diseases to maternal mortality rates, these disparities continue to hurt millions. As the CEO of IMIDeology, Jin works to bridge these gaps with virtual-first care and advocates for diverse representation in clinical studies. We’re not just talking about “bikini health”—it’s time to address the full spectrum of healthcare needs, for everyone. Tune in to hear how we can push for a healthcare system that serves all people, equally.

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Ep. 42 - Exposing the Cracks: Clawbacks, Denials, and the State of Healthcare with Dr. Nathaniel Lowen and Tracy Walker

Tue, 11 Mar 2025 05:00:00 -0400

In this eye-opening episode of Working Healthcare, Meredith Hirsh sits down for an in-studio interview with Dr. Nate Lowen and Tracy Walker to uncover the troubling realities of the American healthcare system. We delve into the controversial practices of insurance clawbacks—where insurers retroactively reclaim payments—and the widespread issue of erroneous claim denials impacting both patients and providers. With nearly one in five insured adults facing denied claims, the systemic dysfunction is undeniable. We dive into the fallout from the Change Healthcare cyberattack at its one-year anniversary, showcasing how it disrupted countless independent medical offices and left them scrambling for answers. Plus, hear about the alarming rise of AI-driven claim rejections, where automated systems deny care in seconds, often without human oversight. If you've ever felt frustrated or powerless against insurance companies, this episode will resonate with you. Tune in for a candid discussion about the urgent need for reform and what we can do to reclaim trust in our healthcare system. Subscribe now and join us every Tuesday for more insights into the complexities of healthcare!

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Ep. 41 - Navigating Value-Based Care: Insights and Leadership from Eric Schwab

Tue, 04 Mar 2025 05:00:00 -0500

Join Meredith Hirsh in this inspiring episode of Working Healthcare to explore Eric Schwab’s journey into value-based care. As Chief Operating Officer of a large independent primary care group, Eric reveals the process of transitioning from fee-for-service to value-based care, highlighting both the benefits and the challenges. He tackles the controversies surrounding this healthcare model and shares how his remarkable 200+ pound weight loss journey taught him crucial leadership skills. Eric provides real-life examples and actionable insights on leveraging technology and data analytics to enhance operational efficiency. Gain a deeper understanding of value-based care and its impact on the healthcare system. Tune in for an engaging conversation filled with valuable takeaways on leadership and operational efficiency. Be inspired and informed—don't miss out!

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Ep. 40 - Chuck Melendi Unveils the Truth Behind Big Pharma

Tue, 25 Feb 2025 05:00:00 -0500

In this insightful episode of Working Healthcare, Meredith Hirsh sits down with Chuck Melendi for his first interview since leaving Johnson & Johnson, offering a rare, insider perspective on the complex world of Big Pharma. Chuck’s 30 years' experience navigating pharmaceuticals, medical devices, and biotechnology offers listeners a rare, insider perspective on the industry's inner workings. From the staggering $83 billion spent on research and development each year to the role pharmacy benefit managers (PBMs) play in the pricing of medications, Chuck breaks down why Big Pharma is often misunderstood and scrutinized. He sheds light on how companies like Pfizer, Merck, and AbbVie use their financial power to impact public health and patient access, while offering insights into the fierce competition and strategies these giants employ. What’s behind the massive price disparity between the U.S. and other countries, and what can be done to fix it? Chuck pulls no punches, tackling the hard truths about pharmaceutical advertising, influence on doctors, and the tough choices that come with such a high-stakes industry. If you’ve ever wondered about the real story behind Big Pharma, this episode is a must-listen.

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Ep. 39 - Dawn Scranton Helps Healthcare Practices Access Better Financial Data, Faster!

Tue, 18 Feb 2025 05:00:00 -0500

Join Meredith Hirsh for a sit-down interview with Dawn Scranton, the Principal Owner of qbSolutioneers, about the future of healthcare finance—and it’s more exciting than it sounds! With over 30 years of experience, Dawn breaks down why so many medical practices still struggle with outdated financial systems, and how simple changes can improve everything from how quickly they get paid to how they keep track of important numbers.

Even though healthcare accounting sounds like a lot of numbers and paperwork, Dawn shows how smart, simple automation can make a big difference. She explains why healthcare practices are still behind in using tech to streamline their financial workflows—and how automation can save time, reduce mistakes, and even boost income.

Whether you’re a healthcare provider or part of the team, this episode is full of practical insights on making financial systems work faster and smarter. If you’ve ever wondered why billing and claims seem like a headache or why automation isn’t more common in healthcare, this episode is for you.

Tune in to find out how Dawn is helping practices improve their financial systems with easy-to-understand, tech-driven solutions that benefit everyone in the medical community.

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Ep. 38 - Who Should Lead Your Care? Dr. Rebekah Bernard Makes the Case for Physician-Led Healthcare

Tue, 11 Feb 2025 05:00:00 -0500

In this eye-opening episode of Working Healthcare, Meredith Hirsh sits down with Dr. Rebekah Bernard, a passionate advocate for physician-led care, to challenge the growing trend of nurse practitioners and physician assistants taking the reins in primary care. Rebekah, author of Imposter Doctors and Patients at Risk, argues that the increasing reliance on these providers, driven by cost-saving motives, is putting patient safety at serious risk. She makes a bold case for why healthcare should remain in the hands of highly trained physicians, warning that cutting corners on training could have dangerous consequences for patients. With powerful insights into the future of healthcare, Rebekah confronts the implications of this shift—both for the doctor-patient relationship and the integrity of care. Tune in for a provocative discussion that may change the way you think about who should be leading your healthcare. Judge for yourself!

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Ep. 37 - Breaking the Mold: Dr. Diana Barratt Redefines Neurology and Patient Care with Concierge Medicine

Tue, 04 Feb 2025 05:00:00 -0500

In this episode of Working Healthcare, Meredith Hirsh speaks with Dr. Diana Barratt, a neurologist and sleep medicine expert who has embraced a non-traditional approach to patient care. Diana discusses her decision to opt out of Medicare and traditional insurance contracts, and the benefits of transitioning to a fee-for-service, concierge model. With rising physician burnout and dissatisfaction with insurance-based systems, Diana shares how this model allows for more personalized, high-quality care. She also delves into how smaller patient panels have improved her ability to address complex neurological and sleep conditions. As the healthcare system evolves, Diana offers insights into the future of concierge medicine, its role in mitigating physician shortages, and the patient-centered care it fosters. Tune in to hear about the challenges, rewards, and transformational impact of non-traditional medical practices in today's landscape. Take risks!

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Ep. 36 - Dr. Kate Brazzale Defines Hospice and its Role in our Healthcare System

Tue, 28 Jan 2025 05:00:00 -0500

Join Meredith Hirsh for an in-studio interview with Dr. Kate Brazzale. As Chief Medical and Administrative Officer of the Hospice Division of Empath Health, Kate shares how she was drawn to hospice and palliative care. Discover how our American healthcare system manages seriously ill patients' symptoms and quality of life, known as palliative care. Kate discusses when it is time to bring in Hospice and how traditional Medicare and commercial insurances cover this cost. Kate wraps up her interview by sharing her thoughts on physician burnout and enlightening us on what we can learn from millennial doctors. Don’t be spooked!

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Ep. 35 - Founders of Anatomy Finance Solve Healthcare’s Payment Posting Problem

Tue, 21 Jan 2025 05:00:00 -0500

Join Meredith Hirsh as she pulls back the curtain to expose the inner workings of healthcare’s billing world with Anatomy Finance founders Sasha and Callum King. Discover the burdensome revenue cycle management processes medical facilities confront. With Sasha’s bioengineering background and Callum’s business acumen, the Kings are a powerhouse couple who created an innovative company to solve healthcare’s payment posting problems. Learn how they raised millions of dollars in Series A funding to create change within our healthcare industry. Go Kings!

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Ep. 34 - Vinay Patel Disrupts the PBM Industry

Tue, 14 Jan 2025 05:00:00 -0500

Join Meredith Hirsh and visionary pharmacist Vinay Patel as they uncover the complexity of healthcare’s mafia – the pharmacy benefit managers. An entrepreneur who founded MakoRx, Vinay shares how he is disrupting the PBM world. In this episode, Meredith and Vinay dissect the PBM system and the industry’s lucrative money-making schemes. Discover how three PBMs amassed most of the market and continue to shield the public from its pricing tactics. Vinay provides insight into how to revolutionize the PBM industry, hoping that Congress will eventually pass reform. Mark Cuban is not the only innovator transforming the pharmaceutical industry. Be your own disrupter!

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Ep. 33 - Executive Coach Nancy Proffitt Imparts Wisdom and Guidance for a Successful Year

Tue, 07 Jan 2025 05:00:00 -0500

Join Meredith Hirsh as she sits down for an in-studio interview with her executive coach and inner-circle confidant Nancy Proffitt. Learn when to seek a therapist versus a coach and how the latter has impacted Meredith and The Hirsh Center over the past year. From Girl Scouts to CEO, discover why many top female executives were once a troop member. Hear how behavioral assessment tools provide valuable insights into new hires and existing employees. Coach Nancy leverages 30 years of executive management experience and business ownership to assist professionals to create valuable change in their teams and themselves. Can a three-day leadership boot camp be a single solution to great leadership? Kick off 2025 with an inspirational discussion between coach and student and decide if you would benefit from an executive coach. Enjoy and be enlightened!

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Ep. 32 - Steffany Moonaz: a Yogi’s Guidance for the New Year

Tue, 31 Dec 2024 05:00:00 -0500

Join Meredith Hirsh as she sits down with yoga therapist, health coach and research scientist Steffany Moonaz to discuss how to take better care of ourselves heading into the new year. Two-time author and Johns Hopkins trained PhD, Steffany shares what inspired her to incorporate yoga into her research. Learn more about yoga teachings and how to integrate meditation into your life – even if you’ve never done it. Steffany offers examples of how to blend traditional medicine with non-traditional, eastern-style approaches to live a centered existence. By incorporating Steffany’s secret sauce, even overachievers can find ways to cope through navigating our chaotic healthcare system. Namaste!

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Ep. 31 - Dr. Marc Hirsh Examines Healthcare’s 2024 Triumphs and 2025’s Challenges

Mon, 30 Dec 2024 19:48:00 -0500

Meredith Hirsh interviews her #1 fan and a Working Healthcare podcast favorite, Dr. Marc Hirsh. In his second episode, the duo breaks down healthcare’s triumphs of 2024 and challenges for 2025. While health insurance is under increased visibility by the American public considering United Healthcare CEO Brian Thompson’s murder, Dr. Hirsh shares his theory behind the killer’s mental state. They then segue into medical breakthroughs and insurance wins of the past year. This is short-lived, as they focus on healthcare’s middlemen – pharmacy benefit managers. Can many of healthcare’s challenges be resolved during Congress’s lame-duck session or will these topics continue into the new year. Listen to what a doctor and healthcare CEO say about the past year and how they are eyeing healthcare’s future. Enjoy!

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Ep. 30 - Joe Goldstein Examines Cybersecurity and Technology’s Vulnerability within Healthcare

Tue, 17 Dec 2024 05:00:00 -0500

Meredith Hirsh sits down with best-selling author and cybersecurity expert Joe Goldstein. With over 30 years of IT experience, Joe shares insights into why patient health data is an enticing target for hackers and then offers tech basics for a healthcare organization to prevail. After discussing the initial goal of electronic health records, Joe gives his prediction on the medical community’s ability to achieve the goal. Joe provides insight into the Change Healthcare cyberattack that is still impacting the healthcare sector and offers advice on how a healthcare facility should approach risk assessment. Don’t miss out on learning the latest cybersecurity trends in healthcare and how to prepare. Enjoy! **Disclaimer: There is no public confirmation that a second ransom payment in connection with the Change Healthcare cyberattack was paid.**

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Ep. 27 - Maddie Loomis: Recruitment Insights When Hiring Millennial Providers

Wed, 11 Dec 2024 17:30:00 -0500

Meredith Hirsh interviews Maddie Loomis to provide a contrasting view to last week’s episode about how millennial physicians’ work-life balance impacts physician burnout. With the increasing physician shortage, Maddie provides tips on how to successfully recruit physicians and advanced practice providers. She shares insights on aligning with fresh-out-of-training physicians and how to set expectations. As a millennial, Maddie answers the question: Is it possible to have it all with a work-life balance goal? You decide if Maddie is the exception to her generation or a fresh take on her 30-something contemporaries.

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Ep. 29 - Dr. Roger Duncan Champions Studying Math and Science to Open Opportunities

Tue, 10 Dec 2024 05:00:00 -0500

Join Meredith Hirsh in this straightforward Working Healthcare sit-down interview with physician hero Dr. Roger Duncan. An anesthesiologist whose parents promoted education and social justice shares how he contributes to our community. Roger is a champion for children living in low-income neighborhoods by encouraging education as a catalyst for success. Roger explains the need for black and minority medical associations – even in 2024 – and the history behind the National Medical Association’s creation. Tough questions are asked, and Roger answers them with thought, grace and insight. This is a candid interview to better understand a different perspective on racial disparities within our healthcare system. Enjoy and do something great!

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Ep. 28 - Dr. Jason Goldman Endeavors to Fix our American Healthcare System

Tue, 03 Dec 2024 05:00:00 -0500

Join Meredith Hirsh as she sits down for an in-studio Working Healthcare interview with American College of Physicians President Elect Dr. Jason Goldman to discuss the necessary role of organized medical societies. Jason shares how he juggles his responsibilities providing patient care as the sole internist of his independent medical practice and his many leadership roles. Is there a return on investment? While in medical residency, Jason started his advocacy efforts. He reveals the importance of building relationships with the mindset of playing the long game. With a Lame Duck Session of Congress, Jason examines if we can fix the physician fee schedule before the year ends. Jason knows what it takes to fix our American healthcare system – he seems to have ideas. Be inspired!

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Ep. 26 - Dr. Jefferson Vaughan: How the Millennial Physicians' Work-Life Balance Impacts Physician Burnout

Tue, 19 Nov 2024 05:00:00 -0500

Join Meredith Hirsh in this authentically no-holds-barred Working Healthcare studio interview with Dr. Jeff Vaughan about the generational differences in today’s physicians. A surgeon with 30 years’ hospital experience and a decorated Navy veteran, Jeff ultimately takes responsibility for the millennial generations’ expectations. Jeff shares his perspective on what millennial doctors value most in their careers and why medical residents and fellows feel compelled to join labor unions at a record rate. Wanting to avoid working side-by-side with doctors who solely strive for “work-life balance,” Jeff examines how this unrealistic quest has led to the baby boomer physician burnout. After listening to this episode, you may feel vindicated by your previous beliefs, angered by these false assertions or enlightened by the truth. When it's over, you will walk away affected.

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Ep. 25 - How Can Physicians and Managers Gain the Others' Trust? Drs. Rebecca Callis, Kyle Harner and Craig Carson in a Panel Discussion

Tue, 12 Nov 2024 05:00:00 -0500

Meredith Hirsh moderates a physician panel at the National Organization of Rheumatology Management (NORM) annual conference. Drs. Rebecca Callis, Kyle Harner and Craig Carson each own their independent medical practice and share their unique pathway getting there. Meredith asks candid questions and the physicians respond with different perspectives including why independent practice is more challenging than ever and how this new era of practicing medicine has changed the type of top-level managers they hire. Discover how they juggle patient care and management responsibilities while striving to gain the mutual trust of their leadership team. Rheumatologists from different generations, genders and backgrounds, hear how they navigate our American Healthcare system complexities. For those wanting an inside view, sit back and listen to this engaging panel. Enjoy!

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Ep. 24 - Loreen Wales: Is the Canadian Healthcare System a Model for the US?

Tue, 05 Nov 2024 05:00:00 -0500

Canadian healthcare leader Loreen Wales visits Meredith Hirsh in her Florida studio for a sit-down interview to discuss their two countries’ healthcare systems. Loreen provides insight into Canada’s universal public and private healthcare offerings. These two CEOs compare their countries’ healthcare options and examine if one is better than the other. Loreen divulges improvements needed within the Canadian healthcare sector and shares personal stories. They reveal shocking statistics of Canada’s medically assisted death rate and the cost of prescription drugs for Canadians. After this episode, you can decide if the Canadian Healthcare system is a model for the United States.

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Ep. 23 - David Zetter Reveals the Art of Negotiating with Health Insurers

Tue, 29 Oct 2024 05:00:00 -0400

Meredith Hirsh interviews healthcare business expert and top health insurance negotiator David Zetter who shares how he found his way working in this $4.5 trillion a year sector. He divulges the possibility of negotiating with health insurers and which items are up for grabs. David then offers advice on how healthcare entities can get started in the negotiation process and if it’s possible to still hang a shingle. We wrap up discussing the politics of medicine and what change is needed in our healthcare system.

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Ep. 22 - Wendell Potter: Health Insurance Insider Turned Activist

Tue, 22 Oct 2024 05:00:00 -0400

Meredith Hirsh begins by asking Wendell Potter to describe the executive-level positions he held at Humana and Cigna. Whistleblower, activist and best-selling author, Wendell sheds light on the insurance industry’s manipulative tactics. He then describes the grandiosity in which health insurance executives live and travel before he exposes strategies by these companies to increase profits at the expense of patients. Finally, Wendell reveals what prompted him to leave his high-paying PR job in health insurance to testify against these same characters in front of Congress.

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Ep. 21 - Emily Graham: Creating Regulatory Change

Tue, 15 Oct 2024 05:00:00 -0400

In this episode, Meredith Hirsh takes a deep dive into regulatory changes within Medicare and our healthcare system. She interviews Emily Graham who works with a diverse range of medical organizations on complex challenges that impact the quality and delivery of healthcare. Emily clarifies the differences between regulatory and legislative issues. She shares how she worked with CMS to combat the complex administration down-coding issue affecting providers nationwide and how we can fix the physician fee schedule. Enjoy! (Opinions expressed are solely those of Emily Graham and do not express the views or opinions of Hart Health Strategies Inc. or its clients.)

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Ep. 20 - Ethel Owen: History of NORM and 2024 Recap

Tue, 08 Oct 2024 05:00:00 -0400

Meredith Hirsh sits down with past president and one of NORM’s first attendees, Ethel Owen. Ethel provides insight into how CSRO and NORM were formed and the importance of joining similar types of healthcare advocacy organizations. She then shares data on NORM’s growth and its efforts to provide educational resources. Meredith and Ethel get honest about why 2024 has been the toughest year in their careers and talk about the need to collaborate to eliminate burnout. Enjoy!

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Ep. 19 - Matt Gracey: Detailing Medical Malpractice Insurance

Tue, 01 Oct 2024 05:00:00 -0400

Join Meredith Hirsh in the studio for a sit-down interview with Matt Gracey. Originally planning a career in law, Matt changed course and joined his family’s boutique insurance company. He delves into the nuances of medical malpractice and Florida’s unique structure. Learn from an insurance expert on required business insurances and best practices. Finally, Matt provides insight into purchasing alliances and how they can help physicians. Enjoy!

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Ep. 18 - Jeremy Cohen Breaks Down Health, life and cyber insurance

Tue, 24 Sep 2024 05:13:00 -0400

Join Meredith Hirsh in the studio for an in-depth interview with Jeremy Cohen. Jeremy shares his industry knowledge of health, life and cyber insurance. With the average cost of health insurance increasing, learn what options are best. Jeremy reveals the employer’s responsibility if providing health insurance and provides insight into how employers are creating enticing benefit packages. Discover why key person life insurance is best practice and why cyber security insurance is necessary. Enjoy!

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Ep. 17 - Stacey Busch Explains Health Insurance

Tue, 17 Sep 2024 09:31:00 -0400

Join Meredith Hirsh as she sits down for a candid interview with Stacey Busch to dissect health insurance options. Discover the differences between Traditional Medicare and any Medicare Advantage plan. Stacey explains the difference between name brand, generic and biosimilar drugs so you can make an educated decision. Learn from a healthcare veteran on how to navigate the health insurance maze. Whether you are in the healthcare sector or want to learn more about health insurance, this is a deep dive into the many intricacies of medicine.

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LinkedIn: @meredithfhirsh
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Ep. 16 - From Pharmacy to Public Health: Dr. Joshua Lenchus’s Journey and Insights

Tue, 10 Sep 2024 05:00:00 -0400

Join Meredith Hirsh in this episode of Working Healthcare as she dives deep with Dr. Joshua Lenchus, a pharmacist turned physician and now Medical Director at Aetna. Discover how his unique path—from community college to leading health systems—has shaped his approach to healthcare. Dr. Lenchus shares candid insights on the evolving roles in medicine, the importance of getting involved, and why understanding the full spectrum of healthcare is crucial for driving meaningful change. Plus, hear his thoughts on the challenges and opportunities in today's healthcare landscape.

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LinkedIn: @meredithfhirsh
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Ep. 15 - From Classroom to Capitol Hill: Navigating Healthcare with Brad Traverse

Tue, 03 Sep 2024 09:44:00 -0400

Meredith Hirsh sits down with Brad Traverse, a former high school teacher turned legislative aide, now a key player in healthcare policy in Washington, D.C. Discover how Brad transitioned from teaching English in Arizona to shaping healthcare policy on Capitol Hill. Learn about the inner workings of healthcare legislation, the importance of networking, and how advocacy shapes the future of patient care. Tune in for an insider's look at how education and government intersect in the world of healthcare.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 14 - Navigating Employment Law in Healthcare: Insights from Attorney Adam Kemper

Tue, 27 Aug 2024 05:00:00 -0400

In this episode of Working Healthcare, host Meredith Hirsh dives into the complex world of employment law with guest Adam Kemper, a seasoned employment attorney with extensive experience in the healthcare sector. From understanding the implications of the EEOC, to tackling issues like social media boundaries, drug-free workplace policies, and the upcoming FTC ban on non-competes, Adam provides practical advice for healthcare providers navigating these legal challenges. Tune in to learn how to protect your practice, retain top talent, and ensure compliance in an ever-evolving regulatory landscape. Whether you're a practice owner, manager, or healthcare professional, this episode is packed with valuable insights to help you stay ahead in the industry.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 13 - Behind the Scenes: A Candid Conversation with Dr. Marc Hirsh

Tue, 20 Aug 2024 05:00:00 -0400

In this special episode of Working Healthcare, Meredith Hirsh flips the script and interviews Dr. Marc Hirsh, former Palm Beach County Medical Society president, Florida Medical Association PAC treasurer and practicing rheumatologist. Dr. Hirsh opens up about the challenges and intricacies of running a private practice, from the complexities of coding and billing to the pressures of dealing with insurance companies. He also shares his thoughts on the evolving role of advanced practice providers and the impact of electronic health records on patient care. Whether you're in the healthcare field or simply curious about what goes on behind the scenes, this episode offers a unique and insightful look into the daily life of a dedicated physician.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
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Ep. 12 - From Cuba to Physician Leader: Dr. Martha Rodriguez's Story

Tue, 13 Aug 2024 07:22:00 -0400

In this episode of Working Healthcare, Meredith Hirsh sits down with Dr. Martha Rodriguez who shares her inspiring journey from growing up in Cuba during the Revolution to becoming a leading doctor in the U.S. Dr. Rodriguez opens up about the challenges she faced as an immigrant and foreign medical graduate, the ups and downs of running her own practice, and the tough decision to sell it. She also discusses the importance of staying true to your values in medicine and empowering patients and healthcare providers alike. This conversation is a powerful reminder of resilience and dedication in healthcare.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
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Ep. 11 - Inside the Healthcare Maze: Expert Secrets with Jean Acevedo

Tue, 06 Aug 2024 05:00:00 -0400

Join Meredith Hirsh as she sits down with healthcare powerhouse Jean Acevedo in this electrifying episode of "Healthcare Navigators." Jean, a trailblazer in medical coding and billing, spills the secrets of surviving and thriving in the complex world of healthcare. From navigating Medicare madness to uncovering the realities of medical compliance, this episode is packed with insider tips and eye-opening stories. Discover how mentorship shaped their careers and get ready for some no-holds-barred advice on making it in the medical business. Whether you're a healthcare pro or just curious, you won't want to miss this raw and real conversation. Tune in now!

Contact Meredith:
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Ep. 10 - Kevin Daley - Changing the Rules

Tue, 30 Jul 2024 05:00:00 -0400

Lobbyist Kevin Daley joins Working Healthcare to discuss his journey from page on the Illinois House floor to Vice President of State Government Affairs for Hart Health Strategies. Kevin reflects on his childhood when his grandmother helped drive change by fighting for seatbelt laws and how he grew up with parents who worked in politics. He discusses how he actively engages healthcare providers and administrators and what the healthcare community can do to support themselves. Kevin dishes on the importance of connections in the political world and shares how we can win the good fight against the insurance companies who have the gold and make the rules. He discusses the concern with healthcare CEOs earning millions of dollars a year while withholding medical care. Finally, Kevin discloses his one wish for the healthcare sector. Enjoy!

Contact Meredith:
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LinkedIn: @meredithfhirsh
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Ep. 9 - Tamiko Yamatani – the Role of a Pharmacist and How to Make a Difference

Tue, 23 Jul 2024 05:00:00 -0400

Join Meredith in the studio for a sit-down interview with pharmacist Tamiko Yamatani. Onsite at The Hirsh Center to launch a medically integrated dispensing pharmacy, Tamiko took some time to share her insights into pharmacists’ challenges and her quest to make a difference. She walks us through her career and her different experiences working in retail, non-profit and now as a virtual pharmacist partnering with oncology and rheumatology practices. Tamiko reveals why she has eight state pharmacy licenses and describes the different state regulations. She then gets real about what it is like to work at a 100% virtual company. Tamiko wraps up the interview with her one wish for the healthcare industry.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 8 - Dr. Kenneth Homer: Final in 3-Part Series on How Doctors Help Patients Outside of the Exam Room

Tue, 16 Jul 2024 05:00:00 -0400

Join Meredith in the studio for a sit-down interview with Senior Vice President and Chief Population Health Officer at Holy Cross Health in Fort Lauderdale, Dr. Kenneth Homer. As an internal medicine physician who has practiced primary care, reigned as a chief medical officer, instructed residents and medical students and directed physician advisory boards, Dr. Homer walks through his career journey. He shares what inspired him to teach medical students and residents. He then gives his viewpoint on the benefits of value-based care and why it is important and vital for the healthcare sector to be cognizant of healthcare costs and spending. Meredith probes Dr. Homer on ways to quantify quality. Dr. Homer gets real on his vision for healthcare if independent medical practice and hospitals are to remain sustainable. He offers his hope for healthcare and concludes with his one wish to change our healthcare system.

Contact Meredith:
Website: meredithhirsh.com
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Ep. 7 - Dr. Jim Goldenberg: Part 2 of 3 on How Doctors Help Patients Outside of the Exam Room

Tue, 09 Jul 2024 05:00:00 -0400

Join Meredith for a sit-down studio interview with Dr. Jim Goldenberg. Before moving into healthcare management full-time, Dr. Goldenberg practiced neurology for 25 years. Dr. Goldenberg takes us on his journey of practicing neurology. He gets real on why it is important to be involved in medical societies on a local, state or national level. With the tremendous consolidation in healthcare, Dr. Goldenberg shares his insight on why physicians choose to sell their practices. He furthers offers the benefits of private equity within the healthcare industry. He discusses the new venture he started last year and how it is helping doctors remain in charge of their own destiny. Of course, they wrap up with the one question asked of all interviewees, “If granted one wish to change our healthcare system, what would it be?” Enjoy!

Contact Meredith:
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Ep. 6 - Dr. Madelaine Feldman: Part 1 of 3 on How Doctors Help Patients Outside of the Exam Room

Tue, 02 Jul 2024 05:00:00 -0400

Join Meredith in the studio for an interview with Dr. Madelaine Feldman, an independent rheumatologist, immediate past president of CSRO and multiple accolade recipient for patient advocacy. Dr. “Mattie” reveals why she chose to become a rheumatologist after earning a theater degree. She walks us through why medications are so expensive and how that lead her to learn more about pharmacy benefit managers (PMBs). Then, she shares how PBMs and vertical integration impacts the doctor-patient relationship. Next, Dr. Mattie enlightens us on CSRO’s priority issues and chats about challenges with step-therapy, specialty pharmacy mandates and copay accumulator programs. She also shares her vision for PBM reform and transparency. Next, Dr. Mattie discusses the fiduciary responsibility of employers who provide ERISA health plans and how medical practices can utilize CSRO’s website to help patients acquire medically necessary medication and avoid required “white bagging.” Finally, Dr. Mattie is offered the magic wand and granted one wish for the healthcare industry. Enjoy!

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
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Ep. 5 - Alerie Stiles: Demystifying Pharmacy Benefit Managers

Tue, 25 Jun 2024 05:00:00 -0400

Unravel the complexities of pharmacy benefit managers (PBMs) with Alerie Stiles on Working Healthcare. Meredith Hirsh and Alerie delve into the pharmaceutical industry's intricate landscape, from Alerie’s transition from TSI Healthcare to House RX to the challenges of integrating dispensing pharmacies in medical practices. Learn how innovative technology and transparent practices are revolutionizing patient care and empowering community physicians.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
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Ep. 4 - Todd Blum: Scaling Success in Independent Medical Practices

Tue, 18 Jun 2024 05:00:00 -0400

Meredith Hirsh converses with Todd Blum, CEO of ENT Allergy Associates of Florida, in this insightful episode of Working Healthcare. Todd reveals his journey from regional VP to leading a thriving 105-physician practice. Gain valuable insights on maintaining independence in medical practices, fostering internal growth, and mastering managed care contracting. Todd’s tips on networking and mentorship are a must-hear for aspiring healthcare professionals.

Contact Meredith:
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Ep. 3 - Chris Clark: Mastering the Intersection of Politics and Medicine

Tue, 11 Jun 2024 05:00:00 -0400

Dive into the dynamic world of healthcare policy with Chris Clark, CEO of the Florida Medical Association, on this episode of Working Healthcare. Meredith Hirsh and Chris discuss his extensive career in legislative and political spheres, tackling pressing issues like physician shortages, residency challenges, and the vital importance of political advocacy in shaping the future of healthcare.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare

Ep. 2 - Kelly Skidmore: Championing Healthcare from the Inside Out

Tue, 04 Jun 2024 06:00:00 -0400

Join Meredith Hirsh on Working Healthcare as she sits down with Kelly Skidmore, a dedicated advocate, CEO of Palm Beach County Medical Society Services, and a House of Representatives member in the Florida legislature. Kelly shares her personal journey with juvenile rheumatoid arthritis, providing a unique perspective on healthcare policies in Florida. Together, they explore the impact of private equity on physician practices and highlight the crucial role of doctor-patient relationships in modern healthcare.

Contact Meredith:
Website: meredithhirsh.com
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LinkedIn: @meredithfhirsh
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Ep. 1 - Julie Baak: Successfully Conquering Big Insurance

Tue, 28 May 2024 05:45:00 -0400

Join Meredith in the studio for an interview with Julie Baak. Julie is the practice manager at Arthritis Center in Saint Louis. Julie talks about how she got into the healthcare world and how her experience navigating the Missouri educational system gave her the needed experience to steer change within healthcare. Julie discusses the hurdles enforced by insurance companies to acquire necessary medications and how she advocates and wins for her patients. Then, she gives advice on how patents and healthcare facilities can successfully appeal medication denials. She also discusses the unhealthy vertical integration of health insurance companies. Finally, she talks about if she had one wish for change in the healthcare industry. Enjoy!

Contact Meredith:
Website: meredithhirsh.com
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Welcome To Working Healthcare

Tue, 14 May 2024 12:55:00 -0400

The American healthcare industry represents $4.5 trillion annually and accounts for nearly one-fifth of our nation’s Gross Domestic Product. Not only did I grow up the daughter of a doctor and social worker, but I am also the CEO of a medical center and university healthcare educator, having worked in the healthcare industry for nearly 20 years. In a weekly podcast, Working Healthcare, I will interview varied healthcare leaders with the goal of making you more aware, not angrier, by helping you to make sense of an increasingly upside-down industry. We will dive deep into the many professions within healthcare to breakdown how American healthcare and health insurance works, explore opportunities in this continuously growing field and bring you the outrageous and absurd by enlightening you on its inner workings.

Contact Meredith:
Website: meredithhirsh.com
Instagram: @workinghealthcare
Facebook: WorkingHealthcare
LinkedIn: @meredithfhirsh
YouTube: @WorkingHealthcare