It's a Broker Thing Sun, 19 Apr 2026 17:03:37 -0400 https://itsabrokerthing.buzzsprout.com en-au © 2026 It's a Broker Thing yes 8a3458a3-200f-5b9c-be34-3ec281f2b2f6 marketing@bluestone.com.au Bluestone Home Loans episodic false It’s a Broker Thing brings you real broker conversations, the kind that happen when you’re talking shop with someone who understands the pace, the pressure and the unexpected moments that come with the job. 


Each episode shares stories, insights and practical ideas from people who’ve genuinely lived broking, with honest chat and a few laughs along the way.


This podcast is for general education only and isn’t financial, legal, or tax advice. The guests’ views are their own. Bluestone accepts no liability for errors or how you use this information.

]]> Buzzsprout (https://www.buzzsprout.com) Bluestone Home Loans, Home Loans, Property, Non Bank Lender, SMSF Bluestone Home Loans marketing@bluestone.com.au https://storage.buzzsprout.com/z3hwe5m4wiqg5phpi0lwybuout5z?.jpg It's a Broker Thing 6. If You're Not Connecting, You're Not Growing - with guest, Ruan Burger 6. If You're Not Connecting, You're Not Growing - with guest, Ruan Burger In broking, it’s your connections that determine how far you’ll go. 

In this episode, Ruan dives into his 15+ years of broking experience to share why it’s so important to get the basics right. Anyone can create a sleek website or modern brand in a few prompts, but can you automate a tangible brand promise? 

That's why the fundamentals matter. The physical touchpoints, the emotion behind it and the ability to maintain authenticity in everything that you do. 

Tune into episode six for real talk, practical tips and a fresh perspective. 

Website

LinkedIn

YouTube

]]> In broking, it’s your connections that determine how far you’ll go. 

In this episode, Ruan dives into his 15+ years of broking experience to share why it’s so important to get the basics right. Anyone can create a sleek website or modern brand in a few prompts, but can you automate a tangible brand promise? 

That's why the fundamentals matter. The physical touchpoints, the emotion behind it and the ability to maintain authenticity in everything that you do. 

Tune into episode six for real talk, practical tips and a fresh perspective. 

Website

LinkedIn

YouTube

]]> Bluestone Home Loans Buzzsprout-18903249 Mon, 20 Apr 2026 07:00:00 +1000 1708 1 6 full false 5. The Science of Staying Relevant - with guest, Ruan Burger 5. The Science of Staying Relevant - with guest, Ruan Burger What keeps a broker or brokerage relevant year after year? 

Host Tony MacRae and business coach Ruan Burger strip back the noise to discuss why the most successful brokerages aren’t just built on transactions, but on the art of aftercare. Ruan shares why he transitioned from being a top-tier broker to founding Success and Broker, offering a raw look at the habits that separate those who thrive from those who plateau. 

Ruan's secret to staying relevant? You'll have to tune in to find out. 

Tune into episode four for real talk, practical tips and a fresh perspective. 

Website

LinkedIn

YouTube

]]> What keeps a broker or brokerage relevant year after year? 

Host Tony MacRae and business coach Ruan Burger strip back the noise to discuss why the most successful brokerages aren’t just built on transactions, but on the art of aftercare. Ruan shares why he transitioned from being a top-tier broker to founding Success and Broker, offering a raw look at the habits that separate those who thrive from those who plateau. 

Ruan's secret to staying relevant? You'll have to tune in to find out. 

Tune into episode four for real talk, practical tips and a fresh perspective. 

Website

LinkedIn

YouTube

]]> Bluestone Home Loans Buzzsprout-18872950 Tue, 07 Apr 2026 07:00:00 +1000 1882 1 5 full false 4. Brokers Don’t Need Big Budgets. They Need This - with guest, Ruan Burger 4. Brokers Don’t Need Big Budgets. They Need This - with guest, Ruan Burger Think branding starts with a logo? It could be the last place to look. 

Host, Tony MacRae, joins business coach and founder of Success & Broker, Ruan Burger, to discuss how brokers can build a powerful brokerage without big budgets. From the science of social media, to the art of making the complex simple, Ruan shares the ultimate competitive advantage to stay relevant in a world full of noise. 

The starting point? You'll have to tune in to find out. 

Website

LinkedIn

YouTube

]]> Think branding starts with a logo? It could be the last place to look. 

Host, Tony MacRae, joins business coach and founder of Success & Broker, Ruan Burger, to discuss how brokers can build a powerful brokerage without big budgets. From the science of social media, to the art of making the complex simple, Ruan shares the ultimate competitive advantage to stay relevant in a world full of noise. 

The starting point? You'll have to tune in to find out. 

Website

LinkedIn

YouTube

]]> Bluestone Home Loans Buzzsprout-18872895 Mon, 23 Mar 2026 08:00:00 +1100 1779 1 4 full false 3. Human vs AI: Who Wins the Relationship Battle?– with guest, Blake Buchanan from SFG 3. Human vs AI: Who Wins the Relationship Battle?– with guest, Blake Buchanan from SFG In a world where AI can automate almost every digital interaction, what’s the real power of human connection? In this episode, we explore why strong relationships may be the ultimate growth strategy – driving client loyalty, referrals, and building broker business momentum. 

Host Tony MacRae and SFG’s Blake Buchannan chat brand, purpose and why consistency matter more than ever. They also draw unexpected parallels between building a business and hitting the gym. Together, they ask the big question: What are you actually putting out into the world, and is it attracting the clients you want?

Tune into episode three for real talk, practical tips and a fresh perspective.

Website

LinkedIn

YouTube

]]> In a world where AI can automate almost every digital interaction, what’s the real power of human connection? In this episode, we explore why strong relationships may be the ultimate growth strategy – driving client loyalty, referrals, and building broker business momentum. 

Host Tony MacRae and SFG’s Blake Buchannan chat brand, purpose and why consistency matter more than ever. They also draw unexpected parallels between building a business and hitting the gym. Together, they ask the big question: What are you actually putting out into the world, and is it attracting the clients you want?

Tune into episode three for real talk, practical tips and a fresh perspective.

Website

LinkedIn

YouTube

]]> Bluestone Home Loans Buzzsprout-18588337 Wed, 04 Feb 2026 11:00:00 +1100 1644 1 3 full false 2. How Partnerships Thrive Under Tension: And What Happens When They Don't – with guest, Blake Buchanan from SFG 2. How Partnerships Thrive Under Tension: And What Happens When They Don't – with guest, Blake Buchanan from SFG Sometimes it’s the losses that teach us the most. In this ep, we look at how accepting tough moments - and learning from them - can actually strengthen the way brokers show up in their partnerships.


Host Tony MacRae and SFG’s Blake Buchanan strip the conversation back to the real stuff: the early experiences that shaped how they communicate, the importance of reading the room, and why authenticity matters more than ever.
 
Blake opens up about growing up fast, learning trust the hard way, and discovering that disagreements aren’t the issue... avoiding them is.


 They explore the delicate dance between lender, BDM and broker - including the secret to success and how to get back on-track when it hits the fan.
 
 Tune into episode two for real talk, practical tips and a fresh perspective.

Website

LinkedIn

YouTube

]]> Sometimes it’s the losses that teach us the most. In this ep, we look at how accepting tough moments - and learning from them - can actually strengthen the way brokers show up in their partnerships.


Host Tony MacRae and SFG’s Blake Buchanan strip the conversation back to the real stuff: the early experiences that shaped how they communicate, the importance of reading the room, and why authenticity matters more than ever.
 
Blake opens up about growing up fast, learning trust the hard way, and discovering that disagreements aren’t the issue... avoiding them is.


 They explore the delicate dance between lender, BDM and broker - including the secret to success and how to get back on-track when it hits the fan.
 
 Tune into episode two for real talk, practical tips and a fresh perspective.

Website

LinkedIn

YouTube

]]> Bluestone Home Loans Buzzsprout-18588334 Wed, 04 Feb 2026 11:00:00 +1100 1632 1 2 full false 1. Let's Talk Relationships: How to Build Trust that Sticks – with guest, Blake Buchanan from SFG 1. Let's Talk Relationships: How to Build Trust that Sticks – with guest, Blake Buchanan from SFG When the market turns tough, brokers often find themselves serving the ultimate sh*t sandwich; the delicate balancing act of delivering bad news while keeping client trust intact. So, how do you stay honest, empathetic, and still protect relationships? In this episode, we unpack how brokers can support clients, manage emotions, and remain the steady hand guiding Australians through their biggest financial decision.
 
Blake Buchannan from SFG joins host Tony MacRae to explore the lost art of communication, and how turning “soft skills” into strategic skills can set brokers apart. From active listening to delivering a quick, respectful no, Blake shares practical ways brokers can turn even a decline into a positive next step for clients.
 
Blake also opens up about the pitfalls of his own property journey, and why, even in an AI‑driven world, nothing replaces genuine human connection and personalised service.
 
 Tune in for real talk, practical tips, and a fresh perspective.

Website

LinkedIn

YouTube

]]> When the market turns tough, brokers often find themselves serving the ultimate sh*t sandwich; the delicate balancing act of delivering bad news while keeping client trust intact. So, how do you stay honest, empathetic, and still protect relationships? In this episode, we unpack how brokers can support clients, manage emotions, and remain the steady hand guiding Australians through their biggest financial decision.
 
Blake Buchannan from SFG joins host Tony MacRae to explore the lost art of communication, and how turning “soft skills” into strategic skills can set brokers apart. From active listening to delivering a quick, respectful no, Blake shares practical ways brokers can turn even a decline into a positive next step for clients.
 
Blake also opens up about the pitfalls of his own property journey, and why, even in an AI‑driven world, nothing replaces genuine human connection and personalised service.
 
 Tune in for real talk, practical tips, and a fresh perspective.

Website

LinkedIn

YouTube

]]> Bluestone Home Loans Buzzsprout-18588330 Fri, 30 Jan 2026 10:00:00 +1100 1938 1 1 full false