The QuadCast Fri, 08 May 2026 04:05:13 -0400 https://www.buzzsprout.com/2543249 en-gb © 2026 The QuadCast yes 147bb8a7-90b2-50fb-bb08-c288213ca2e0 abbie.p@quadranet.co.uk Sam episodic false Get to the heart of the action. What's really happening in hospitality. Join the QuadCaster as we set about digging a lot deeper into what's really going on. 

]]> Buzzsprout (https://www.buzzsprout.com) Sam abbie.p@quadranet.co.uk https://storage.buzzsprout.com/nidsxjoehf6b9crssi2vplm3i32c?.jpg The QuadCast Episode 9: The George and Dragon Episode 9: The George and Dragon  This week, we’re talking all things customer service — the moments that make or break a guest’s visit. Ben James brings years of hands-on hospitality experience to the table, now channelled into helping other businesses get the most out of their teams and service. Expect real insights, practical tips, and a few stories from the front line of hospitality. 

]]>  This week, we’re talking all things customer service — the moments that make or break a guest’s visit. Ben James brings years of hands-on hospitality experience to the table, now channelled into helping other businesses get the most out of their teams and service. Expect real insights, practical tips, and a few stories from the front line of hospitality. 

]]> Sam Buzzsprout-18130227 Fri, 08 May 2026 09:00:00 +0100 2256 1 9 full false Episode 8 : iGolf Episode 8 : iGolf This week the podcast heads to Spain as we record from iGolf.

What started as a simple idea has grown into a space designed for far more than just professional golfers. In this episode we talk about following ideas, adapting along the way, and building something that brings more people into the game ... and through the door

]]> This week the podcast heads to Spain as we record from iGolf.

What started as a simple idea has grown into a space designed for far more than just professional golfers. In this episode we talk about following ideas, adapting along the way, and building something that brings more people into the game ... and through the door

]]> Sam Buzzsprout-18795825 Fri, 06 Mar 2026 09:00:00 +0000 1029 1 8 full false Episode 7 : La Sierra Episode 7 : La Sierra Recorded under blue skies on a Spanish golf course, this episode goes beyond the fairways and into the realities of running a hospitality business. We talk to the team about seasonality, quiet courses, and why it’s the loyal local regulars — not just the golfers — who keep the restaurant thriving when play slows down. A sunny setting, honest conversation, and a reminder that community is often the strongest foundation of all 

]]> Recorded under blue skies on a Spanish golf course, this episode goes beyond the fairways and into the realities of running a hospitality business. We talk to the team about seasonality, quiet courses, and why it’s the loyal local regulars — not just the golfers — who keep the restaurant thriving when play slows down. A sunny setting, honest conversation, and a reminder that community is often the strongest foundation of all 

]]> Sam Buzzsprout-18546096 Fri, 30 Jan 2026 00:00:00 +0000 1046 1 7 full false Episode 6 : Ginger Wings Episode 6 : Ginger Wings From crispy wings to big business wins — this episode dives into the story of a chicken shop that’s growing fast and building serious momentum.

We chat with the team behind the brand about how they’ve turned great food and loyal customers into a recipe for success. From standing out in a crowded market to scaling up without losing their identity, it’s a conversation packed with insight, ambition, and plenty of flavour.

If you’re in hospitality or dreaming of growing your own brand, this one’s full of lessons worth biting into.

]]> From crispy wings to big business wins — this episode dives into the story of a chicken shop that’s growing fast and building serious momentum.

We chat with the team behind the brand about how they’ve turned great food and loyal customers into a recipe for success. From standing out in a crowded market to scaling up without losing their identity, it’s a conversation packed with insight, ambition, and plenty of flavour.

If you’re in hospitality or dreaming of growing your own brand, this one’s full of lessons worth biting into.

]]> Sam Buzzsprout-18184413 Fri, 19 Dec 2025 09:00:00 +0000 1917 1 6 full false Episode 5 : Greg Smith, MP Episode 5 : Greg Smith, MP In this episode, we sit down with Greg Smith MP to unpack how political decisions ripple through the hospitality industry—from the latest Budget announcements to the real-world impact on operators, teams, and growth.

Greg shares insight into how policy is shaped, what the industry can realistically expect in the coming months, and why hospitality continues to play such a vital role in local communities and the national economy. We also explore the challenges facing venues today, the opportunities that could arise from political change, and what operators should be paying attention to right now.

Whether you’re running a single site or scaling a multi-venue brand, this conversation offers practical context behind the headlines—and what it all means for your business

]]> In this episode, we sit down with Greg Smith MP to unpack how political decisions ripple through the hospitality industry—from the latest Budget announcements to the real-world impact on operators, teams, and growth.

Greg shares insight into how policy is shaped, what the industry can realistically expect in the coming months, and why hospitality continues to play such a vital role in local communities and the national economy. We also explore the challenges facing venues today, the opportunities that could arise from political change, and what operators should be paying attention to right now.

Whether you’re running a single site or scaling a multi-venue brand, this conversation offers practical context behind the headlines—and what it all means for your business

]]> Sam Buzzsprout-18325617 Fri, 12 Dec 2025 09:00:00 +0000 2205 1 5 full false Episode 4: Cafe Du Monde Episode 4: Cafe Du Monde Coffee prices are on the rise — and for many UK cafés and hospitality businesses, that means tough decisions ahead.

In this episode, we’re joined by Jeff from Café Du Monde to break down what’s driving the increase in coffee bean costs and how businesses can stay profitable without compromising on quality.

From pricing strategies and supplier relationships to managing customer expectations, Jeff shares his insight into how the UK coffee market can adapt and keep thriving, even as costs climb.

A must-listen for anyone in hospitality looking to stay ahead in a changing industry.

]]> Coffee prices are on the rise — and for many UK cafés and hospitality businesses, that means tough decisions ahead.

In this episode, we’re joined by Jeff from Café Du Monde to break down what’s driving the increase in coffee bean costs and how businesses can stay profitable without compromising on quality.

From pricing strategies and supplier relationships to managing customer expectations, Jeff shares his insight into how the UK coffee market can adapt and keep thriving, even as costs climb.

A must-listen for anyone in hospitality looking to stay ahead in a changing industry.

]]> Sam Buzzsprout-18184324 Fri, 21 Nov 2025 09:00:00 +0000 1906 1 4 full false Episode 3: Eva Beach Episode 3: Eva Beach  Set in sunny Spain, this episode blends stories of travel, hospitality, and of course — a good glass of wine. We talk about what it means to work across the world, how every destination teaches something new, and why connection lies at the heart of great hospitality 

]]>  Set in sunny Spain, this episode blends stories of travel, hospitality, and of course — a good glass of wine. We talk about what it means to work across the world, how every destination teaches something new, and why connection lies at the heart of great hospitality 

]]> Sam Buzzsprout-18131540 Fri, 07 Nov 2025 09:00:00 +0000 2087 1 3 full false Episode 2 : Tickled Trout Episode 2 : Tickled Trout  This episode, we’re joined by a chef who’s as passionate about people as he is about produce. From serving his signature scotch egg on James Martin’s Saturday Kitchen to running a kitchen that supports local suppliers and nurtures young talent — Chris Mapp shares what it really takes to build something lasting in hospitality. 

]]>  This episode, we’re joined by a chef who’s as passionate about people as he is about produce. From serving his signature scotch egg on James Martin’s Saturday Kitchen to running a kitchen that supports local suppliers and nurtures young talent — Chris Mapp shares what it really takes to build something lasting in hospitality. 

]]> Sam Buzzsprout-18008376 Tue, 14 Oct 2025 09:00:00 +0100 2070 1 2 full false Episode 1: Sam's Chophouse Episode 1: Sam's Chophouse Buzzsprout-17944755 Fri, 03 Oct 2025 09:00:00 +0100 1479 1 1 full false