The Salon Rebel

I Didn’t Want To Do This

Fri, 14 Aug 2026 08:00:00 +0800

🎙️Episode 59: I came back from six and a half weeks in Canada planning to take it easy. That lasted about five minutes.

I got sick in my first week back. Then I got my entire leadership team sick. Which meant someone had to be on the floor looking after our clients and that someone was me.

This one's a bit of a yap. I'm talking about the money that hit me the second I landed, the $10k I made in under 30 hours with zero bookings in my column, and the fact that being back behind the chair made me rethink what I actually want the next chunk of my career to look like. Because I've been chasing "off the floor" for years, and maybe it turns out that's not the thing that makes me happy.

What we cover:

Coming home to chaos. Six and a half weeks away with the family, jet lag that flattened me, and a virus I generously shared with my whole leadership team.
Hit after hit. Dental work, sponsorship costs, an ATO bill, backdated TAFE reimbursements for the apprentices. All in the same few weeks. Even I find some months scary.
$10k in under 30 hours. No bookings in my column when I walked in. How I filled it with online marketing and last-minute clients, and what that told me about my own value.
"On the business" is not the goal. Why it's completely fine to love being on the floor, and what your presence actually does for your team's morale.
26 years in, 15 as an owner. What I want the next stretch to look like — and why the salon gives me more than the digital stuff ever has.
The $100k profit goal. The extra $100k I'm going for this year, and how I'm using AI to clear the back-office admin so I can build the schedule I actually want.
Bringing in a bookkeeper. One day a week, freelance, to handle payroll, TAFE schedules, cash flow and budgets. Because I shouldn't be doing it at 9pm on a Sunday.

Mentioned in this episode

Fix your margins. If you're still pricing off a structure you built 3 years ago, you're guessing. This is the exact tool I use every time I audit my business → ⁠The Profitable Pricing Program⁠
The Biz Tool Boutique. Plug-and-play templates, front desk manager checklists, and the metrics that actually move the needle. No fluff → ⁠Explore the Boutique⁠
Come tell me. If you're deep in staff fatigue and rising costs right now, send me a voice note on Instagram with your biggest takeaway. I read every one → ⁠@charliecrothers_salonceo

🎙️ About The Salon Rebel Podcast 🎙️

Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'

💙About The Biz Tool Boutique 💙

With 15+ years experience and a team of almost 20 - Charlie Crothers started The Biz Tool Boutique to help other salon owners increase cash flow & team performance like she has…

So they can create the freedom and income they deserve.

Tap Below To Access Tools and Resources for Service-Based Business Owners.

https://www.thebiztoolboutique.com.au/

Setting Boundaries In Your Salon With Stevie Vincent

Fri, 31 Jul 2026 12:00:00 +0800

Trigger Warning: This episode contains sensitive discussions surrounding mental health, suicide, and emotional trauma. If you or someone you know is struggling or needs support, please contact Lifeline on 13 11 14 (Australia) or reach out to a local crisis support service.

As salon owners and stylists, we spend our days listening, supporting, and holding space for everyone else—from the clients sitting in our chairs to the team members relying on us for direction. But what happens when the emotional weight becomes too heavy to carry?

We aren't credentialed mental health professionals, yet somehow salon owners and stylists often find themselves on the front lines of mental health crises, burnout, and heavy life trauma.

In this episode of the Salon Rebel Podcast, Charlie sits down with Perth salon owner and product founder Stevie Vincent (creator of Vin Hair Care). Stevie shares her journey of expanding from one salon to two, navigating multiple moves, launching her own product line, and her time volunteering on the Lifeline crisis support hotline.

Together, they dive deep into an unfiltered conversation about the invisible emotional load of salon leadership, how to know what to do when someone is struggling, setting boundaries behind the chair, and learning how to protect your own mental well-being while running a business.

Grab a coffee, hit play, and let’s talk about the heavy stuff we usually keep quiet about.

What We Cover in This Episode:

The Reality of Salon Mental Load: Why stylists and salon owners end up carrying heavy emotional trauma from clients and team members—and why it leaves us feeling completely drained behind the chair.
Credentials vs. Compassion: Recognizing that as leaders, it isn't our job (or within our qualifications) to counsel people through mental health crises, but knowing where to point them for real help.
Lessons from Lifeline: Stevie shares insights from answering crisis calls, dealing with heavy mental health topics, and how that shaped her approach to communication and leadership.
Setting Boundaries & Self-Preservation: Practical ways to process emotional conversations, protect your personal energy, and step back before you hit complete emotional exhaustion.
Growing & Scaling a Salon Brand: Stevie’s story of scaling from one salon to two, moving locations, balancing motherhood, and launching her new product line, Vin Hair Care.

🎙️ About The Salon Rebel Podcast 🎙️

Grow Your Team Part 2: Why 16 Is Less Stressful Than 6

Fri, 24 Jul 2026 08:00:00 +0800

🎙️Episode 57: Everyone in the hair and beauty industry tells you that a bigger team means more drama, more management headaches, and more of everything you’re already drowning in. A small team is less drama right? That’s why you’re keeping your team at 3 - 6 people, thinking you’re playing it safe…

But let’s be totally real for a second: how safe do you actually feel when you are constantly one staff resignation away from unraveling your entire business?

In this week's episode, we are completely busting the myth of the "stress-free small salon." I'm pulling back the curtain on my own journey—from the days I was terrified, running a fragile small team, to building a structured team of 16 that actually gives me more freedom and less stress than I ever had before.

If you are tired of running a short-term business model that only functions when absolutely nothing goes wrong, hit play. We’re breaking down the exact thresholds you need to push through to stop being a hostage to your own salon floor and build an actual, resilient asset.

What We Cover in This Episode:

The Larger Team Myth: Why the size you are terrified of growing into is exactly the one that sets you free—if you structure it correctly from the start.
The Fragility Trap: The hidden emotional and operational toll of keeping a small salon team, and why it leaves you completely vulnerable to turnover waves.
Building Your Structure Before You Scale: How to map out organizational roles and delegate daily operations so you aren't stuck in "groundhog day" tasks.
The Recruitment Pipeline: Why you need to grow your own people and establish a consistent pipeline of applicants instead of relying on pure luck.
Running a Business that Works When Things Go Wrong: Moving past short-term panic fixes and stepping into high-level business leadership.

What We Cover in This Episode:

The "Can We Have a Chat" Trauma: Why leadership anxiety is normal, and how to stop letting the fear of confrontation dictate your business decisions.
The "Fragile Salon" Threshold: The dangerous stage of having 3 to 6 staff members, and why pushing past it to a larger team actually decreases your daily stress.
Building a Zero-Cost Application Pipeline: How to get 2 to 3 organic job applicants every week without spending a single dollar on expensive recruitment ads.
Surviving Turnover Profitably: Shifting your mindset from "pleasing your staff" to creating an operational system where a single employee leaving won't uproot your entire life.

🎙️ About The Salon Rebel Podcast 🎙️

Grow Your Team Part 1: A Small Team Isn't The Safest Option

Fri, 17 Jul 2026 11:00:00 +0800

🎙️Episode 56: Let’s be real for a second. Most salon owners stay small not because they lack ambition, but because leadership can feel incredibly daunting. We tell ourselves it’s just easier to handle everything alone, or that finding "good people" is next to impossible these days. But running a tiny, fragile team means you are always living on a knife's edge—where one sudden resignation can feel like your entire business, and your sanity, is about to crash down.

In this week's episode, I’m pulling back the curtain on my own journey. I'm sharing why I used to be absolutely terrified of managing people, and how I finally realized that staying small wasn’t actually keeping me safe—it was costing me my peace of mind, my stability, and my profits.

If you want to survive staff turnover, protect your hard-earned margins, and finally build a pipeline of applicants who actually want to work with you, grab a warm coffee, hit play, and let’s navigate this together.

What We Cover in This Episode:

The "Can We Have a Chat" Anxiety: Why that knot in your stomach is completely normal, and how to stop letting the fear of hard conversations run your business.
The "Fragile Team" Trap: The awkward phase of having 3 to 6 staff members, and why taking the leap to a larger team is actually where your daily stress finally drops.
Attracting Talent Organically: How to build an organic pipeline that brings in 2 to 3 quality applicants every single week, without spending a dime on expensive job boards.
Building a Business, Not a House of Cards: How to shift from constantly over-accommodating your team to building operational systems, so that when life happens and staff move on, your whole foundation doesn't shake.

Resources & Links Mentioned:

Build Your Operational Engine: Stop letting staff turnover dictate your schedule. Grab the exact templates, front-desk checklists, and tracking metrics I use to delegate and protect my space over at [The Biz Tool Boutique].
Take Control of Your Margins: Want to ensure your salon is completely profitable regardless of who is behind the chair? Download [The Profitable Pricing Program].
Connect with Me: Are you a salon owner feeling stuck or overwhelmed by the idea of growing your team? I'd love to hear your story. Slide into my Instagram DMs and send me a voice note with your thoughts on today's episode! Follow [@charliecrothers_salonceo].

🎙️ About The Salon Rebel Podcast 🎙️

Comparison Is Holding Your Salon Back

Fri, 10 Jul 2026 09:00:00 +0800

🎙️Episode 55: Are you running yourself into the ground trying to build a business that looks great on Instagram, while privately drowning in day-to-day chaos behind the scenes?

Let’s be honest—comparison is the absolute thief of joy in our industry. It is so easy to get completely overwhelmed by scrolling through social media, seeing other "polished" salon owners sitting in pristine offices talking about their massive teams, automated empires, and flawless operations. You watch them and immediately think, “That’s what I need to be doing. What am I doing wrong?”

But in this week’s solo episode, we are throwing out the industry rulebook and calling out the comparison trap for what it really is: a fast track to burnout. The reality is that there is more than one way to run a highly successful business. You don't have to follow someone else's highlight reel to build a brand that works for you.

It’s time to stop looking at what everyone else is doing as your benchmark, give yourself permission to write your own operational rules, and focus on what actually moves the needle in your own space. Grab a coffee, hit play, and let’s break down the noise together.

What We Cover in This Episode:
The Social Media Mirage: Why comparing your messy behind-the-scenes to someone else's polished highlight reel is keeping you trapped in an exhausting loop of imposter syndrome.

Breaking Free from "Industry Standards": Giving yourself permission to scale a massive brand or happily stay consistent, coast, and just enjoy the ride—and why being happy with what you’ve built is the ultimate business flex.

The Trap of the "Nagging Boss": How trying to mimic everyone else's large-scale team structure can leave you feeling like you left one old boss just to work for ten new ones (your staff!).

Systemizing Your Reality: How building great systems and processes allows you to step back from the floor, take the emotion out of compliance, and align your salon operations with your actual life goals, not an influencer's timeline.

Connect with Me:
Systems & Tools: Ready to stop letting outside noise dictate your salon operations? Check out The Biz Tool Boutique. We provide plug-and-play templates, manager checklists, and profit-protecting frameworks designed to help you organize your dream brand without the long-winded coaching fluff.

Short-Term Mentorship: Want to fast-track your structure and stop running in circles trying to copy the competition? Ask about our tight 4-month Mentorship Program to lock in your metrics and build a business that serves your personal freedom.

🎙️ About The Salon Rebel Podcast 🎙️

How to Charge More Without Losing Clients — Part 4: You as the Owner

Fri, 03 Jul 2026 08:00:00 +0800

🎙️Episode 54: Look, we need to have a real talk. Me. And you.

We've spent the last few episodes breaking down salon pricing strategy, brand positioning, and team dynamics but none of it matters if you're not willing to look at the hard truth. Realising some things need to change in your business and actually implementing it comes down to you, the salon owner. It is scary, and uncomfortable. Trust me, I know.

But be honest: how long have you been telling yourself things will get better once the Christmas rush hits, or the new hire will bring in more revenue?

Meanwhile the ATO debt is piling up and you're quietly drowning while pretending everything's fine. Here's the brutal part; if you don't make the hard call now, you might not have a salon business in 3 years. Maybe sooner.

In this final episode of the Profitable Salon Upgrade mini-series, I'm finishing it off with a bit of a call out. Just the real internal shifts every salon owner has to make to lead like a CEO and stay ahead. Because your team and your business will only ever be as good as you are.

Grab a coffee, hit play, and step into the salon owner CEO mindset your business actually needs.

What We Cover in This Episode:

The "Next Quarter" Delusion - why waiting on a busy season or a new hire to fix your salon margins is a trap keeping you in debt.
The 20-30% Salon Price Increase Reality Check - pushing past the fear of raising your baseline prices to hit the profit margin you actually need.
The Motivation Roller Coaster - how to keep moving your salon business forward even on the days you've got nothing left in the tank.
The Real Weight of Salon Leadership - your salon's ceiling is set by one thing: your willingness to step up.

Resources & Links Mentioned:

Fix Your Salon Margins - stop hiding from your numbers. Grab the exact tool I use to audit salon financial health: ⁠[The Profitable Pricing Program].⁠
⁠The Biz Tool Boutique⁠ - done-for-you tools and strategy for salon business owners wanting out of survival mode. From someone who actually still has their thriving salon.
Connect with Me - what did you think of this mini-series? Follow me on ⁠@charliecrothers_salonceo⁠ and DM with what you thought!! We love hearing from you.

🎙️ About The Salon Rebel Podcast 🎙️

How to Charge More Without Losing Clients — Part 3: Your Team

Fri, 26 Jun 2026 11:00:00 +0800

🎙️Episode 53: Are you terrified of what your team will say when you tell them you’re finally raising your salon prices? Look, it’s one thing to look at your numbers and realize you need to make a massive change to save your business, but it’s a whole different level of scary to bring that information into your next team meeting. You might be worried they'll push back, tell you the clients will leave, or privately blame you for the pressure.

In part three of our Profitable Salon Upgrade mini-series, we are pulling back the curtain on the piece of the puzzle that salon owners avoid the most: Your Team.

If you are tired of feeling like you're carrying the entire emotional weight of your salon alone, or if you've been secretly letting standard operational expectations slide because you're afraid of confrontation, this episode is a massive reality check. We are talking about true leadership responsibility, why your team will only ever step up as far as you do, and how to execute a major brand and price rollout together without the drama.

Grab a coffee, hit play, and let’s stop blaming our staff and start leading them.

What We Cover in This Episode:
The Team Meeting Trap: Why the absolute last thing you should do is walk into a meeting and dump the responsibility of your business margins onto everybody else.

Radical Leadership Accountability: Recognizing where you, as the owner, have let standards slide and taking ownership of it first.

Stepping Up to the Plate: Why your staff will never play at a high level if they see you coming into work and slacking off on the same rules.

Overcoming the Fear of Pricing Pushback: The reality of facing your numbers and realizing that keeping prices low to please everyone is a fast track to not having a business in the future.

Executing as a Unit: Moving from an isolated, burnt-out boss to a confident leader who brings the team into the brand evolution.

Resources & Links Mentioned:
Fix Your Margins: Stop guessing your value or using an outdated pricing structure. Download it once, watch the quick tutorials, and use it forever. Grab [The Profitable Pricing Program].

The Biz Tool Boutique: Access our plug-and-play templates, team checklists, and tracking metrics designed to build real operational structure without the long-winded fluff.

Connect with Me: Are you a salon owner struggling with team culture, rising costs, or leadership fatigue? Slide into my Instagram DMs and send me a voice note with your biggest team takeaway from today's episode! Follow [@charliecrothers_salonceo].

🎙️ About The Salon Rebel Podcast 🎙️

How to Charge More Without Losing Clients — Part 2: The Client Experience

Fri, 19 Jun 2026 09:00:00 +0800

🎙️Episode 52:Why Average Salons Are Going Extinct (And How to Fix Your Client Experience)

Are you terrified to raise your prices because you’re scared every single client will walk out the door? Look, with inflation, soaring superannuation, and rent skyrocketing, the reality is stark: average salons are going extinct. Running a "good enough" business isn’t cutting it anymore—your profit margins are being eaten alive, and trying to fix it by simply working an extra 12 hours behind the chair is a fast track to severe salon owner burnout.

In part two of our Profitable Salon Upgrade mini-series, we are stripping back the business fluff and talking about the only thing that actually justifies a price increase: the premium client experience. If you want to stop undercharging, protect your margins, and transition from an average salon to a luxury brand that attracts high-end clients willingly, this episode is your blueprint. Grab a coffee, hit play, and let's lift your salon experience together.

What We Cover in This Episode:

The Extinction of the Average Salon: Why high expenses mean running a standard salon is no longer financially viable, and why understanding your exact profit margins is non-negotiable.
The Price-to-Value Match: How to elevate what happens inside your space so that clients aren't just willing to pay your new rates—they expect them.
Overcoming the Fear of Price Increases: How to stop hiding in your DMs or freezing at the thought of updates, and instead find out your true margins to build business longevity.
Bringing the Team Along: Why transforming your brand identity requires alignment from your staff, giving you the collective confidence to execute a seamless upgrade together.

Resources & Links Mentioned:

Fix Your Margins: Stop guessing your value or using an outdated pricing structure from five years ago. Grab the exact tool Charlie uses every time she audits her business:⁠[The Profitable Pricing Program]⁠
The Biz Tool Boutique: Access our plug-and-play templates, front-desk manager checklists, and tracking metrics designed to get salon owners off the floor without the fluff: ⁠[Explore the Boutique]⁠
Connect with Me: Are you a salon owner struggling with staff fatigue or rising costs? Slide into my Instagram DMs and send me a voice note with your biggest takeaway from today's episode! Follow ⁠[@charliecrothers_salonceo]

🎙️ About The Salon Rebel Podcast 🎙️

How to Charge More Without Losing Clients — Part 1: Brand Perception

Fri, 12 Jun 2026 08:00:00 +0800

🎙️Episode 51: How to Charge More Without Losing Clients — Part 1: Brand Perception

Alright, Rebels. You’ve sat down, put your emotions aside, and finally run the numbers using our pricing program. And if you're anything like most salon owners I work with, the realization probably hit you like a punch in the gut: “Shit. I need to raise my prices way more than I thought just to survive, let alone make a profit.”

Then the panic sets in. How the hell am I going to tell my clients? Are they all going to leave me?

In this first episode of our brand-new Profitable Salon Upgrade Series, we are tackling that exact fear. Here’s the unfiltered truth: pricing isn't your problem—your brand perception is. If clients are constantly haggling, asking for discounts, or making passive-aggressive comments about your prices, it’s because your salon looks and feels average from the outside.

Grab a pen. Today, I’m breaking down exactly how to stop operating like an average local salon and transition into a high-end luxury brand that effortlessly attracts clients who respect your team and happily pay your worth.

What We Realise In This Episode:

The Pricing Pushback: Why clients complain about your rates (hint: it’s what you’re communicating before they even walk through your door).
The Perception Shift: Connect the dots between how your brand is perceived and how much money actually sits in your bank account.
Attracting Premium Clients: How to stop chasing cheap clients and start pulling in the ones who value your expertise.
The 3 Pillars of Luxury: The exact foundation you need to build a high-end salon brand.
Your Digital Storefront: The massive website and Instagram layout mistakes that are quietly tanking your perceived value.
Ditching the Stock Photos: Why professional brand photography is a non-negotiable for luxury.
Owning Your USP: Using your unique selling proposition to build an experience clients can’t copy.
The Micro-Experiences: How everything from your music, your uniforms, and your salon vibes can instantly justify a price hike.
Getting the Team Onboard: Why you can't lift your pricing alone, and how to get your team confident, aligned, and lifting the brand with you.

⚡ The Real Truth
If you want clients to happily pay premium luxury prices, your business needs to feel premium long before they ever sit in your styling chair. Your brand isn't just a pretty logo—it's every single touchpoint, interaction, and emotion a person experiences when they deal with you. Without profit, you cannot grow. Let's fix it.

Resources Mentioned
The Salon Pricing Tool: Stop guessing. Use the exact tool I've relied on for years to calculate your targets, understand your margins, and confidently plan your team incentives.

Salon Mentorship Programs: Ready to cut through the industry fluff? Let’s streamline your systems, build a rock-solid business framework, and scale your brand profitably.

🎙️ About The Salon Rebel Podcast 🎙️

How I Broke Free From My Salon

Fri, 05 Jun 2026 11:00:00 +0800

🎙️Episode 50: Are you running yourself into the ground trying to manage your business, only to feel like you’ve accidentally built a job you can't escape?

Look, we all started our own businesses because we didn't want to work for somebody else anymore. But without airtight systems, the team you hire ends up running you. Suddenly, you're working for ten bosses instead of one—except these ones don't pay you, you pay them.

In this week's episode, Jennifer from Integrity & Values invited me on her podcast to talk all things systems, operations, and leadership. We dive deep into the exact framework it takes to build operational independence, survive sudden staff departures, and put processes in place that protect your sanity.

What We Cover in This Episode

The "Escape Velocity" of Systems: Why having great processes means you are no longer attached at the hip to your physical location, allowing your business to function even if you move across the world or face a personal crisis.
The Trello & Loom System Stack: The exact methodology we used to force a resigning staff member to completely document and video-record every single one of her daily tasks—creating a self-running onboarding system for future hires.
The Hard Handover Rule: Why standard notice periods are a trap for core operational roles, and how to structure your employment contracts to ensure a clean, systemized handover before someone walks out the door with your intellectual property.
The Automated Daily Checklist: How to implement front-desk management templates so your team stops asking you the same operational questions every single day, taking you out of the "nagging boss" position.
The 30% Booking System Rule: How setting up upfront cloud deposits uses a systemized boundary to weed out time-wasters, lower cancellation rates, and keep cash flow predictable without you having to negotiate with clients.
Ruthless Delegation vs. Your "Zone of Genius": How to map out the tasks driving your engine, why you should pay someone else to handle tedious tasks like reconciling transactions, and how to only keep the roles that

🎙️ About The Salon Rebel Podcast 🎙️

Should You Share Your Salon Numbers with Your team? With Kimberly Glossop

Fri, 29 May 2026 00:00:00 +0800

🎙️Episode 49: Are you secretly exhausted from spending 24/7 trying to protect everyone else’s feelings in your salon? Do you look at "polished" salon owners on Instagram with massive teams and privately wonder why managing yours feels so incredibly heavy?

Look, the industry totally romanticizes scaling a massive team. But nobody talks about the quiet burnout, the heavy lifting, and the absolute emotional labor that goes into keeping it alive behind the scenes.In this episode, I wanted to strip back all the business jargon and just have an unfiltered, totally transparent chat. So, I brought on one of our amazing listeners, Kim—she runs a super successful lash studio and training academy here in WA—to completely debrief what salon leadership actually looks like in reality.

If you’re tired of carrying everyone else's problems on your shoulders and want to build a profitable business that doesn't quietly burn you out, you need to listen to this one. No fluff. Just real talk.

Here’s what we dive into:

The Leadership Blind Spot: Why trying to people-please your employees just because "they make you money" is the exact thing stopping you from building the business you actually wanted.
The "Shits and Giggles" Reality Check: How to handle that personal gut-punch when a staff member treats the business you poured your soul into as just a "cruisy" pitstop.
The Emotionless Price Rise: Why removing the guilt from your pricing framework is the only way to comfortably handle rising rent and costs without apologizing for it.
The Transparent Salon Takedown: Why hiding your baseline business numbers from your team backfires, and how being open about your margins actually motivates them to make you both more profitable.
The "Don't Do It All on Wednesday" Mindset: Why you shouldn’t try to overhaul your entire salon structure in 24 hours, and how to focus on executing just one needle-moving task a week.

Connect with me:

Follow the Salon Rebel Podcast on Instagramfor daily unfiltered business truths.
I absolutely love getting your voice notes! Slide into my DMs, tell me your biggest takeaway from this episode, and let me know: Should Kim start her own podcast?! (Because I seriously think she should!)

Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast

Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/

The Nest Hair Boutique: https://thenesthairboutique.com.au/

🎙️ About The Salon Rebel Podcast 🎙️

The Salon Detox: Why Losing Your Team Might Be Exactly What Your Business Needed | The Salon Rebel Podcast

Tue, 26 May 2026 16:00:00 +0800

🎙️Episode 48: The Salon Detox: Why Losing Your Team Might Be Exactly What Your Business Needed

Heads up — this one’s a rogue episode. Charlie recorded it on a walk, on her earphones, with zero plan. The audio isn’t studio quality but honestly? It might be one of the most real episodes she’s ever put out. Don’t skip it.

Ever felt the gut punch of your whole team leaving — and wondered if your business will ever recover?

In this episode, Charlie gets completely unfiltered about what she calls the Salon Detox — the painful but necessary phase where your old team falls away and you get the rare chance to rebuild exactly the business you actually want. No prep, no script. Just real talk from someone who’s been through it more than once and came out the other side with the most dialled-in team she’s ever had.

Key Takeaways

Why Long-Term Teams Eventually Fall Apart
Change is inevitable — you change, your vision changes, and not everyone can come with you. Why this isn’t a reflection of you as a leader, and why it almost always needs to happen.
The Salon Detox
What it is, why 99% of the time it’s exactly what your business needs, and how to stop spiralling in the shame of “what did I do wrong?”
Growing Your Own vs. Hiring Seniors
Why Charlie swears by apprentices over experienced hires, the 3+2 year formula that keeps her team stable, and the hidden gem of second-year apprentices who just need a better environment.
Rebuilding Faster the Second Time
Why it took 5 to 7 years the first time — and why the next rebuild will take you one to two. Everything you learned the hard way is now your unfair advantage.
Less Emotionally Attached, More Business-Focused
Why stepping back from the “girls club” dynamic isn’t coldness — it’s what a sustainable business actually looks like. And why that’s something to be proud of.

Enjoyed this episode?

If this one hit home, don’t just sit on it. Share it with a salon owner who’s in the thick of a team shake-up right now — they need to hear this. And if you’re not already subscribed, hit that button so you never miss an episode. Leaving a review also helps more salon owners find the show, and it genuinely means the world. Now go rebuild that dream team.

🎙️ About The Salon Rebel Podcast 🎙️

Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry ‘norm.’

💙 About The Biz Tool Boutique 💙

With 15+ years experience and a team of almost 20 - Charlie Crothers started The Biz Tool Boutique to help other salon owners increase cash flow & team performance like she has… So they can create the freedom and income they deserve. Tap Below To Access Tools and Resources for Service-Based Business Owners.

https://www.thebiztoolboutique.com.au/

🎙️ About The Salon Rebel Podcast 🎙️

7 Ways To Market Your Salon in 2026 | The Salon Rebel Podcast

Fri, 22 May 2026 11:00:00 +0800

Feeling overwhelmed by the constant pressure to post on social media or do silly TikTok dances just to stay relevant? In this episode, Charlie breaks down the confusing world of modern marketing jargon—explaining exactly what AEO, GEO, and SEO mean for your brick-and-mortar business.

More importantly, she pulls back the curtain on the 7 essential marketing touchpoints you need to master to cut through the noise, build unstoppable trust, and get new clients booking appointments while you sleep. No heavy technical background required—just actionable, real-world strategies you can start implementing one week at a time.

Key Takeaways

The Ground Rules of Marketing Why you don’t need to know everything about marketing, but you do need to know enough to make informed decisions and avoid nodding along blindly to overpriced experts.
Decoding the Lingo: AEO vs. GEO vs. SEO What happens when someone asks AI a question? A quick, painless breakdown of Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and how Google's search layout actually looks in 2026.
Touchpoint 1: Intentional Social Media Stop making dances and start optimizing your bio. Learn how to use simple keywords so your ideal client can actually find you.
Touchpoint 2: The Underrated Google Business Profile Why your team photo shouldn't be your main profile picture, and why you need to drop the 10-year-old salon photos immediately.
Touchpoint 3: Email Marketing is Alive and Well How Charlie’s salon maintains a massive 60% open rate (well above the 35-45% industry benchmark) by divvying up a monthly newsletter among the team.
Touchpoint 4: Demystifying Meta Ads The truth about Click-Through Rates (CTR) and Return on Ad Spend (ROAS). Why standard benchmarks are too low for salons, and how to dial in your "creatives."
Touchpoint 5: High-Intent Google Ads The difference between pushing an ad (Meta) and catching someone already looking for you (Google). Plus, the power of negative keywords (e.g., filtering out "cheap hair extensions").
Touchpoint 6: The Real Power of Online Reviews Why aiming for a 4.8 or 4.9 rating actually builds more human trust than a perfect 5.0, and how to use ChatGPT to professionally answer the dreaded 1-star reviews.
Touchpoint 7: Your Website & Booking Page "It is 2026, guys. What are you doing?" Why standard hairdresser lingo (like "tip out" or "teased highlights") is killing your website conversions, and why online booking packages are your ticket to booking clients on Sundays and Mondays.

Enjoyed this episode?
Don't try to overhaul all seven things by Wednesday! Take one single touchpoint this week, optimize it completely, and execute it well before moving on to the next.

🎙️ About The Salon Rebel Podcast 🎙️

High Performing Women Are Injecting Their Supplements | Beck From Hydration Haus IV | The Salon Rebel Podcast

Fri, 15 May 2026 14:00:00 +0800

Are you feeling the shift that happens when you hit 40? The "tired" that coffee can't fix? This week, Charlie is getting real about the "secret" conversations happening in her friend groups—from GLP-1s for weight management to the game-changing world of IV vitamin therapy.

Joining her is Beck, a nurse practitioner with 25 years of experience and the founder of Hydration Haus. After decades in traditional nursing, Beck realized that customer service in healthcare was lagging, so she started her own business to provide high-touch, passionate care that helps business owners, moms, and "rebels" feel their best.

We’re diving deep into what it actually takes to protect your body for the long haul, how to navigate the world of weight-loss medication without the stigma, and why IV therapy might be the missing piece in your wellness puzzle.

The 40+ Shift: Why Charlie decided she was done struggling with her weight and health as a business owner and mom.
The GLP-1 Secret: Breaking the silence on weight-loss medications—why aren't we talking about this more openly?
From Hospital to Hydration: Beck’s journey from 25 years in the ward to launching a boutique health business.
IV Therapy 101: What exactly are we putting in our veins, and why is it more effective than just popping a pill?
Longevity Goals: Staying healthy enough to see your grandkids and run your business empire simultaneously.
Patient-First Care: Why Beck is "obsessed" with her clients and how she’s bringing the heart back into nursing.

If you’re ready to stop feeling "lagging" and start feeling like a rebel again, please rate, review, and subscribe to the Salon Rebel podcast.

Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast

Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/

The Nest Hair Boutique: https://thenesthairboutique.com.au/

🎙️ About The Salon Rebel Podcast 🎙️

Booked Out But Still Struggling? Here’s What’s Wrong

Fri, 01 May 2026 08:00:00 +0800

🎙️Episode 45: Are you fully booked but somehow still struggling to make a profit or worse, staring at empty chairs and wondering what you're doing wrong?

In this solo episode, Charlie dives deep into the massive divide happening in our industry right now. We’re seeing two polar opposites in the same economy: salons that are absolutely smashed (doing 12-14 hour days) and salons that are literally struggling to buy groceries.

What is the actual difference between the two?

Charlie breaks down her "no-BS" framework for identifying exactly where your business is leaking cash. Whether it’s a pricing hole you haven’t plugged in 15 years, a "Becky" out the back shouting for bleach, or the fear of stepping off the floor—it’s time to stop the overwhelm and start leading.

If you’ve been waiting for a senior stylist to "save" you or wondering why your $40k weeks haven’t hit your personal bank account yet, this episode is your wake-up call.

In this episode, we talk about:

The Facebook vs. Instagram Lens: Why the "professionals only" forums tell the real story of the industry.
The Two Polar Opposites: How some salons are drowning in work while others are just drowning.
The Pricing Trap: Why you can’t use "the salon down the road" to set your rates (and why Charlie won’t run ads for anyone until their pricing is fixed).
The "Color on the Face" Rule: A lesson in team culture—why every client is everyone's responsibility, from drinks to stains.
Marketing vs. Reality: Are you broadcasting a luxury experience but delivering "in-and-out" vibes?
The $2,000 Mistake: Why staying behind the chair is actually capping your profit and killing your growth.
Rebuilding After Loss: How Charlie lost four seniors and rebuilt her Perth salon to be better than ever in just three months.
Busy but Broke? You have a Pricing Problem. (Profit margins matter more than a full book).
Not Busy? You have a Marketing or Customer Experience Problem.
The Goal: Moving from a "stylist mentality" to a "CEO mentality."

Ready to dig yourself out of the mud? Charlie is offering a Self-Led Pricing Program that only takes a couple of hours but could save your business.

The Bonus: If you mention you heard this episode, Charlie will throw in a Quick Audit of your new pricing and provide direct WhatsApp support to make sure you’re aligned for profit.

🔗 https://www.thebiztoolboutique.com.au/profitable-pricing

“I am 10 times more profitable now from taking myself off the floor than I was when I was behind the chair. It’s time to choose what you want to do next.”

🎙️ About The Salon Rebel Podcast 🎙️

Burnout, Brain Fog, and Business: The Wake-up call I wasn't expecting | The Salon Rebel Podcast

Fri, 24 Apr 2026 08:00:00 +0800

In this raw and honest catch-up, Charlie (your host of The Salon Rebel Podcast) pulls back the curtain on a massive season of change. From the "excruciating" process of selling half of her e-commerce brand to navigating the physical and mental shifts of turning 40, this episode is about reclaiming time, protecting your health, and leaning into what you’re actually good at.

Whether you're struggling with the "soul-killing" admin tasks of business or wondering how to navigate perimenopause while leading a team, Charlie shares her current journey and the tools she's using to stay ahead of the "fried brain" syndrome.

Key Highlights From This Episode:

The Big Sale: Charlie discusses the relief (and the ego-bruising process) of selling 50% of her e-commerce brand to a strategy genius. Learn why checking out of operations was the best thing for the brand’s survival.
The Power of Profiling: How a meeting with Jennifer Elliot (Integrity and Values) led to a major epiphany about IT skills, admin, and the importance of having an "Amber" (EA extraordinaire) to handle the backend.
The Health Wake-Up Call: Dealing with an ectopic heartbeat (6,000 palpitations a day) and the confronting reality of aging.
Navigating Perimenopause & Longevity: Charlie talks openly about trying HRT and GLP-1 (Mounjaro) for weight, inflammation, and brain health, motivated by her family's history with Parkinson’s and stroke.
Impact Over "Plastic": Why moving away from consumer goods and toward deep mentorship for salon owners is lighting Charlie up again.

Join the Conversation:

Are you navigating similar health challenges while running your salon? Do you have tips for beating the brain fog? Reach out to Charlie on Instagram or via the website to share your story.

Are you a salon owner looking for mentorship? Charlie is currently taking on a limited number of mentorship clients (max 4 at a time) to help restructure salons for profit and freedom—often before even turning on the ads.

🎙️ About The Salon Rebel Podcast 🎙️

Why Working From Home Might Be Your Biggest Advantage | The Salon Rebel Podcast

Fri, 03 Apr 2026 20:00:00 +0800

🎙️ Episode 42: What if the way you started your salon… wasn’t how you imagined it would be?

In this episode of The Salon Rebel Podcast, Charlie takes it back to where it all began — from working in a failing salon, to doing hair in her kitchen, to eventually building The Nest into a thriving commercial space.

This is more than just a “how I started” story.

It’s an honest look at what it really takes to build a salon from scratch — the messy beginnings, the uncomfortable growth stages, and the mindset shifts that most salon owners don’t talk about.

If you’re currently working from home, freelancing, or dreaming of opening your own salon… this episode will give you both clarity and confidence for your next step.

Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast

Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/

The Nest Hair Boutique: https://thenesthairboutique.com.au/

🎙️ About The Salon Rebel Podcast 🎙️

What Hospitality Teaches Salon Owners About Staff, Culture & Growth | Tim Buckton

Wed, 28 Jan 2026 17:14:04 +0800

What do hotels, restaurants, and high-performing salons have in common?They all succeed or fail on the same things:

Staff culture, leadership, client experience, and systems.

In this episode of the Salon Rebel Podcast, your host Charlie Crothers sits down with Tim Buckton.

Tim is a hospitality entrepreneur and hotel operator behind multiple restaurants, bars, and boutique hotels in Western Australia.

Whilst Tim’s background is in hospitality, the lessons in this conversation translate powerfully to salons, spas, and other customer-facing businesses.

If you’re a salon owner, spa owner, or service-based business owner struggling with staff retention, culture, reviews, or scaling beyond yourself, this episode is a must-watch.

Tune in to hear about:

✅How to scale a service business while maintaining a great culture

✅Staff retention strategies that actually work

✅Incentive structures for managers and team leaders

✅Why Google reviews matter more than most marketing

✅Pricing, transparency, and value perception for clients

✅Building loyalty without discounting your brand

✅Partnerships, ownership structures, and growth decisions

Tim shares real-world experiences and insights from running customer-facing businesses - many of which draw direct parallels with the salon industry.

Key moments:

00:02:20 How Tim fell into hospitality

00:10:40 The key to higher prices

00:15:40 Target market insights

00:16:40 The lighting trick from a Las Vegas consultant

00:25:00 How to keep top managers loyal

00:27:20 Google reviews vs traditional marketing

00:39:00 Managing seasonal business

00:52:40 The 235-room pod hotel

00:59:40 Developing your general manager from within

If you run a service business and want to know how successful operators actually think about staff, pricing, and customer experience, tune in now.

💙Connect with Tim💙

https://www.linkedin.com/in/timothy-buckton-3aab5188

🎙️ About The Salon Rebel Podcast 🎙️

Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast/

Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners:

https://www.thebiztoolboutique.com.au/

The Nest Hair Boutique:

https://thenesthairboutique.

🎙️ About The Salon Rebel Podcast 🎙️

How One Founder Built a Customer Experience You Can Replicate | Mathew Pound | The Salon Rebel Podcast

Fri, 19 Dec 2025 09:00:00 +0800

Ep.35 🎙️ In this episode of Salon Rebel, Mathew Pound joins the podcast for a deep and honest conversation about his unconventional path into entrepreneurship, creativity, and business building.Mathew shares his early struggles with school, leaving finance to follow passion, and how learning to sell himself became a turning point. From launching early events and boat parties to managing multiple businesses and creative projects, this episode explores the mindset shifts required to grow without burning out.

Where to find Matthew;

Bright Tsars; https://brighttsar.com/

Beagl Buyers Agent: https://www.beagl.au/

Varsity: https://www.varsity.com.au/

Podcast Instagram: ⁠⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠⁠

⁠⁠⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠⁠

The Nest Hair Boutique: ⁠⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

Rapid Fire Q&As with Charlie & Amber (EA) | The Salon Rebel Podcast

Fri, 12 Dec 2025 09:00:00 +0800

🎙️ Episode 34: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

Amber joins Charlie for a rapid fire Q&A session with no-holds-barred answers. Strap in for some honest truth bombs.

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

Is Google Still Worth It for Salons? | Sonja the Search Queen

Fri, 05 Dec 2025 09:00:00 +0800

🎙️ Episode 33: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

🎙️ In this episode of The Salon Rebel Podcast, Charlie sits down with Sonia — the Search Queen, founder of Search Republic and one of the most influential voices in salon marketing.This conversation is packed with strategy, story, honesty and depth. From Google Ads and luxury client attraction to AI appointment setters, AEO, salon funnels, book writing, parenthood, burnout, psychedelics, boundaries and real life, it’s a masterclass AND a heart-to-heart in one episode.

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

Stop Doing It All: How to Delegate Without Losing Control | The Salon Rebel Podcast

Fri, 28 Nov 2025 09:00:00 +0800

🎙️ Episode 32: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

I’m pulling back the curtain on EVERYTHING happening inside my world right now — from the way I’m structuring my businesses to the big decisions around leadership, delegation, and what comes next for the Salon Rebel brand.I break down my three businesses, talk through the current team setup inside The Nest, and share why apprentices aren’t just helpful — they're the future of our industry.This year has brought some huge shifts: restructuring roles, testing new managers, dividing responsibilities, and creating a leadership model that actually supports growth instead of bottlenecking it.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

DON'T Outsource a Content Creator | Meet Amber Richards | The Salon Rebel Podcast

Fri, 21 Nov 2025 09:00:00 +0800

🎙️ Episode 31: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

In this episode of The Salon Rebel Podcast, we're diving deep into the world of content because let's be honest, in business today, content is either the thing that propels you forward… or the thing sitting on your to-do list collecting dust.

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

Authenticity is the New Marketing Lie - Here's Why... | The Salon Rebel Podcast

Fri, 07 Nov 2025 09:00:00 +0800

🎙️ Episode 30: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

In this episode Charlie dives deep into a conversation about authenticity, boundaries, and the real business behind being “real” online. Together with guest Nikki Milne, they explore how your personal life influences your business mindset, why showing the real side on social media builds stronger brands, and what it really takes to balance being vulnerable and professional in today’s digital world.

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

When You Feel Like Quitting Your Salon, Watch This First | The Salon Rebel Podcast

Fri, 31 Oct 2025 08:00:00 +0800

This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

🎙️ Episode 29: Charlie opens up about the start of 2025, a year that began with loss, uncertainty, and change. From losing staff and clients to rebuilding confidence, finding new structure, and discovering opportunity in tough times, she shares what it’s really like to go through a “salon detox.

the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

Blood, Hair and Marketing | Meet Luca Vines

Fri, 24 Oct 2025 08:00:00 +0800

🎙️Episode 28: In this energetic episode of The Salon Rebel Podcast, Charlie takes you behind the scenes of BrightTsar Studios — the new creative home for the show — with filmmaker and special effects artist Luca, Perth’s top fake blood maker turned content creator.What starts as a chat about film, creativity, and side hustles quickly transforms into a deep dive into authenticity, storytelling, and how podcasting helps business owners build real connection. Together, Charlie and Luca explore the shared artistry between hairdressing and filmmaking, the McDonald’s Effect of Reels, and why long-form content still wins hearts (and clients) in a world obsessed with fast trends.

Podcast Instagram: ⁠⁠https://www.instagram.com/thesalonrebelpodcast⁠

⁠⁠⁠Biz Tool Boutique Instagram: ⁠⁠https://www.instagram.com/thebiztoolboutique/⁠⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠⁠https://www.thebiztoolboutique.com.au/⁠⁠

The Nest Hair Boutique: ⁠⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

From Detective to Advocate: Kristi McVee's Fight for Child Safety | The Salon Rebel Podcast

Fri, 17 Oct 2025 10:00:00 +0800

🎙️ Episode 27: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au

Charlie sits down with Kristi McVee, former detective turned child safety advocate, to share her powerful journey from policing to trauma-informed advocacy. After facing PTSD, leaving the force, and responding to her daughter’s heartfelt plea. Kristi has dedicated her life to protecting children, empowering parents, and transforming workplaces.

Podcast Instagram: ⁠https://www.instagram.com/thesalonrebelpodcast

⁠Biz Tool Boutique Instagram: ⁠https://www.instagram.com/thebiztoolboutique/⁠

Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: ⁠https://www.thebiztoolboutique.com.au/⁠

The Nest Hair Boutique: ⁠https://thenesthairboutique.com.au/⁠

🎙️ About The Salon Rebel Podcast 🎙️

Talking Shop with Sharlene Lee from Circles of Hair | Part 2 of 2

Wed, 15 Oct 2025 13:31:06 +0800

🎙️ Episode 26 - Pt.2: This episode is brought to you by The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/

Charlie is joined once again by Sharlene Lee from Circles of Hair for part one of a two-part conversation in the new and improved podcast studio! Together, they dive into what it really means to be transparent on social media, what's working with marketing, and the ins and outs of managing a strong salon team.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.

🎙️ About The Salon Rebel Podcast
Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast
Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/
Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/
The Nest Hair Boutique: https://thenesthairboutique.com.au/

🎙️ About The Salon Rebel Podcast 🎙️