In this conversation, you’ll hear candid stories about the shortcomings and perversions of value-based care, how data and risk management can be harnessed to save lives before crises strike, and how innovative care models are both saving lives and challenging the financial incentives of traditional healthcare systems. Together with hosts Dr. Jonathan Bushman and Troy Reichert, we’ll discuss empowering patients to take control of their own health, building systems that identify risk before it becomes reality, and the ongoing battle to align healthcare incentives with true wellness. Get ready for a deep dive into the future of medicine, the power of data, and the courage it takes to lead change that puts patients first.

Timestamps:

00:00 Transitioning from Doctor to Healer

04:11 Rethinking allopathic medicine basics

08:58 Building health literacy and relationships

11:27 Discussing patient post-surgery recovery

15:11 Mindset and Physical Transformation

17:50 Using data to prevent health issues

22:42 Using a whole person risk score

24:08 Expanding and diversifying clinic services

29:51 NDA and deciding to leave

32:34 Discussing healthcare financial conflicts

33:34 Frustrations with insurance and patient care

37:59 Improving Patient Care and Services

40:44 Innovations in healthcare cost reduction

45:01 Commitment to healthcare reform

48:36 Hospital reimbursement rates increase

50:54 Discussing US healthcare costs

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Timestamps:

00:00 Introduction to Patients Win the Show

03:51 Studying health and lifestyle globally

08:22 Foundations of lifestyle medicine

11:11 Setting personal health goals

13:56 Creating a safe space to share

19:08 Intro to the lifestyle program

22:08 Transformational personal growth journey

23:59 Importance of human connection

29:44 Supporting Healthcare for Employers

30:52 Coaching success before medication

36:48 The importance of seeking help

37:20 Encouraging collaborative patient care

41:24 Overcoming excuses to start now

44:49 Appreciating Cecilia's contributions

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Join Troy Reichert and Dr. Jonathan Bushman as they explore how legacy technology has disrupted the doctor-patient relationship, why pricing transparency is key to restoring trust, and how HealthMe’s platform is simplifying access, costs, and quality for both patients and providers. Hear real-life stories of patients saving thousands and getting the care they need faster, and discover why mission-driven innovation from outside traditional healthcare might just be what patients need to win.

Timestamps:

00:00 Starting in the Defense Department

03:33 Building a pet care tech company

06:52 Technology's role in healthcare change

11:13 Benefits of direct care models

14:14 Discussing a simplified service platform

18:28 Discussing trust in healthcare

20:02 Patients using AI in healthcare

24:22 Implementing prospective pricing in healthcare

28:50 Improving healthcare accessibility

32:36 Saving on surgery costs

35:20 Thanking Dave for his contributions

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Lee Lewis offers a front-line perspective shaped by his work with Fortune 200 employers, highlighting how employers, both large and small, can reclaim control by building trusted, accessible relationships between patients and providers. We'll discuss why fee-for-service medicine is failing both patients and doctors, practical strategies for managing health plan costs, and why now, more than ever, employers should rethink the healthcare supply chain.

If you’re looking for hope and actionable insights amid healthcare’s chaos, this episode is for you. Join us for a conversation that challenges old assumptions, champions innovative ideas, and uncovers how everyone, CEOs, HR, brokers, and patients, can start winning in healthcare.

Timestamps:

00:00 Healthcare at a tipping point

06:06 Reframing healthcare priorities

10:10 Innovation levels among Fortune 100 companies

10:47 Adopting new supply chain innovations

16:02 Problems with fee-for-service healthcare

20:40 Streamlining healthcare billing systems

21:59 Debating direct primary care model

27:04 Challenges of large-scale communication

30:38 Thoughts on upcoming healthcare changes

33:13 Navigating healthcare supply chains

36:41 Optimizing healthcare costs for employees

38:22 Lowering employee stress with healthcare

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Together, they tackle pressing questions: Why are we sicker, more medicated, and more anxious than ever before, despite unprecedented spending on healthcare? What’s really driving up costs in a system “eating our economy” and “stealing the American dream from the middle class”? Katy Talento shares candid stories from her time shaping healthcare policy in the Senate and advising in the White House, gets real about the dysfunctions she witnessed, and explains how the COVID-19 pandemic sparked a powerful shift in public trust and personal health journeys.

We’ll pull back the curtain on the legislative battles over price transparency, the structural barriers holding back direct contracting and cash pay at scale, and why bold change is finally disrupting the system from both the inside out. Plus, hear Katy Talento’s uncompromising take on how America can reclaim its health and what every patient, yes, you, needs to do to start winning in today’s healthcare marketplace.

This isn’t just about politics or policy; it’s about hope, action, and a community refusing to settle for less. Let’s get started.

Timestamps:

00:00 Introduction to Patients Win podcast

06:09 Joining the 2016 transition team

08:15 Frustrations with Medicare doc fix

10:50 Debate prep for Hillary Clinton

15:40 Becoming a naturopathic doctor

17:58 Trust in primary care growth

20:28 Advocating for direct primary care

25:24 Republicans challenging private industry

29:13 Winning the policy argument

31:45 Major changes in healthcare law

34:28 Challenges with cash pay in healthcare

36:23 Challenges with TPA licensing and systems

42:14 Women's bodies under work stress

43:04 Balancing Medicine with Business Advice

45:55 Appreciating impactful healthcare work

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Tiffany Ryder openly shares her personal and professional evolution: from early encounters with misdiagnosed health conditions and a firsthand look at the pitfalls of the medical system, to the jarring realities she faced working in emergency medicine during the COVID-19 pandemic. She discusses the moral dilemmas and contractual restrictions that prevented her from recommending more affordable or accessible care options and what ultimately drove her to step outside the system to advocate for patients through storytelling and education.

Join us as we unpack the emotional toll of working in a flawed system, the power of transparent communication, and the hope that comes from empowered patients and providers alike. Whether you're a patient, a provider, or someone invested in the future of healthcare, this conversation will give you a new perspective and maybe even a little hope that change is possible when patients win.

Timestamps:

00:00 "Unexpected Paths to Purpose"

04:04 Early Medical System Experiences

08:08 Rethinking Career in Healthcare

12:03 "Upstream Solutions for Better Care"

14:14 Primary Care Challenges During COVID

18:16 Healthcare Access and System Inefficiencies

20:25 Patients Lost in System Struggles

23:33 "Questioning a Broken Healthcare System"

28:41 "Redefining Patient-Centered Care"

32:32 Empowering Patients in Healthcare Advocacy

35:08 "Clinician's Perspective on Lifelong Learning"

39:33 Challenging Paternalism in Healthcare

42:36 Empowered Choices for Better Health

44:54 "Podcast Paused, Writing Continues"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

You’ll hear the remarkable story of how witnessing first-hand the devastating financial burden on insured patients fueled Tracy Creger's determination to fix a broken system. The episode dives into how direct contracting and true concierge nurse navigation are changing the game for both employers and employees. Together, the hosts and Tracy Creger explore why fear and the unknown keep many from embracing better solutions, and share compelling stories where patients not only receive needed care, but also avoid the financial ruin so many dread.

Whether you’re a provider, broker, plan sponsor, or patient, this uplifting episode is packed with actionable insights, personal breakthroughs, and a message of hope: when patients win, we all win. If you’ve ever wondered how healthcare can truly be transformed, this conversation is a must-listen.

Timestamps:

00:00 "Patients Win: Empowering Healthcare"

04:52 "Uncovering Flaws in Healthcare System"

09:00 "Cost-Saving Benefits Boost Productivity"

11:05 "When Patients Win, We Thrive"

14:03 Simplifying Healthcare Access Assistance

17:42 "Addressing Fear and Fixing Issues"

22:02 "Stopping Costs, Offering Guidance"

25:18 Seamless Collaboration for Member Care

27:26 "Healthcare Pricing System Broken"

31:48 "Continuous Growth and Education"

33:17 "Patients Win: Healthcare Redefined"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Joined by hosts Troy Reichert and Dr. Jonathan Bushman, Justin Shuman shares his deeply personal journey, the frustration and despair of feeling invisible within a system he thought he understood, and how his own experience has redefined his career and passion for advocating for the most vulnerable. Together, the group unpacks the challenges of groupthink in medicine, the gap between data and individual experience, and the enormous impact of empathy and patient-centered care.

Through honest conversation, heartfelt stories, and actionable insights, this episode is a powerful reminder that at the end of every spreadsheet and clinical guideline, there is a real person whose life hangs in the balance. If you believe healthcare should be about people first, you’re in the right place. Let’s dive in.

Timestamps:

00:00 "Healthcare Innovation and Population Gaps"

03:21 "Dismissed Symptoms, Delayed Diagnosis"

09:31 "Bias in Patient Care"

11:07 "The Power of Medical Dismissal"

16:06 "Healthcare Journey and Impact"

17:36 Balancing Healthcare Costs and Humanity

23:28 Healthcare Frustration and System Failures

24:33 "Trauma, Support, and Data Gaps"

28:56 "Healthcare Access and System Gaps"

31:48 "Healthcare: Beyond the Spreadsheets"

35:09 "Patient-Centered Care Over Payment"

40:37 "Your Story Matters, Justin"

42:54 "Embracing Life After Diagnosis"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Cory Boehs opens up about the turning points that made him get serious about his health, including a wakeup call from Dr. Jonathan Bushman when his lab results revealed he was in the diabetic range. Instead of taking medication, Cory was determined to change his lifestyle, and with the help of direct primary care, supportive coaching, and a circle that believed in him, he did.

This conversation isn't just about losing weight or quitting bad habits; it's about the power of relationships, facing uncomfortable truths, and learning that success is about sticking with an imperfect plan. You'll hear how Cory's transformation rippled through his family, his business, and even his spirituality, showing that real, lasting change is possible.

If you're looking for motivation to tackle your own health journey, or you’re curious about how direct primary care can create meaningful change, tune in and hear how the right support can help patients win.

Timestamps:

00:00 "Health Journey Inspired by Wife"

05:32 "Grateful for Supportive Care"

07:43 "Compassion Beyond Judgment"

11:30 "Time for Change and Health"

13:30 "Choosing Change and Taking Steps"

17:17 "Commitment, Goals, and Choices"

19:01 "Choosing Sobriety and Its Impact"

24:32 "Transformation: Physical, Spiritual, Reflective"

26:27 "Measuring Spiritual Health Matters"

30:13 "The Art of Understanding Lives"

32:44 "From Health to Financial Clarity"

37:40 Gratitude and Inspiration in Healthcare

39:59 "Healthcare's Unsung Army"

43:36 "Did the Patient Win?"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Listen in as Jordan Cash shares candid stories from years inside the healthcare “system,” why volume-based incentives and endless protocols often push the patient to the background, and what it was like to walk away from security and status in pursuit of more meaningful outcomes. The conversation digs into the challenges and rewards of putting patients, rather than paperwork, at the heart of care, and why more and more clinicians and administrators are questioning the way it's always been done.

If you’ve ever wondered how healthcare could be different when the patient truly comes first, this episode is for you. Join us as we explore what happens when the system is rebuilt around real value, honest leadership, and, most importantly, helping patients win.

Timestamps:

00:00 "Honest Leadership in Healthcare"

05:33 "Non-Clinical Careers in Healthcare"

08:59 Early Leadership in Healthcare Expansion

12:09 "Healthcare Payments Prioritize Volume"

15:36 Physician Engagement and Collaboration

18:37 Rethinking Healthcare for Greater Impact

20:47 "Balancing Healthcare Goals and Change"

23:15 Breaking Free from Healthcare Red Tape

26:51 "Time Pressures in Healthcare"

31:56 "Passion and Leadership in Crisis"

33:07 Sacrifice and Advocacy in Healthcare

36:17 "Leadership Shift to Proactive Care"

42:12 "Benefits of Direct Primary Care"

44:07 "Simplicity in Direct Care"

47:38 "Authenticity and Purpose in Action"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Unlike stories of burnout and doctors escaping after years in a broken system, Dr. Hayley Hudson is making a proactive move, driven by advocacy, integrity, and alignment. Together, they explore why direct primary care (DPC) is exploding nationally and how it’s bringing humanity, time, and genuine relationships back into the heart of care.

From stories of early mornings, overwhelming patient panels, and inbox overload to the pivotal moment of choosing alignment over exhaustion, this conversation dives deep into what’s possible when a physician refuses to compromise their values. For patients, young doctors, and employers alike, this episode reveals how realignment in medicine leads to better access, more advocacy, and real hope.

If you’ve ever wondered what changes when physicians refuse to let the system chip away at their passion or what DPC really means for those who need care the most, this episode is for you. Let’s jump in.

Timestamps:

00:00 Direct Primary Care Revolution

05:01 "Listening, Caring, Making a Difference"

08:17 Passion and Challenges in Healthcare

12:08 Unsustainable Work-Life Balance Pressures

13:02 "Patients Need More Time"

16:57 Burnout: Recognizing Early Signs

20:25 "Patient-Focused Care Through Time"

24:51 "Patient-Centered, Comprehensive Primary Care"

27:07 Physicians: Speak Up, Find Support

29:28 Foundation of Great Care

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

They talk candidly about barriers to care, misaligned financial incentives, and common scenarios where people do everything right, but still struggle to access necessary treatment. Through stories from the exam room and the executive boardroom, the conversation shines a light on policies that sound helpful but, in reality, can trap patients and employers alike.

Most importantly, Dr. Jonathan Bushman and Troy Reichert share how primary care, local relationships, and a reimagined plan design are helping break the cycle, allowing patients to win with faster access, greater transparency, and restored trust.

If you’ve ever wondered why healthcare “feels” broken and what it really takes to fix it, you won’t want to miss this honest look behind the scenes, and the innovative, human-first changes that just might finally be within reach.

Timestamps:

00:00 Leaving Traditional Healthcare Systems

03:56 Urgent Care Misdiagnosis Frustrations

09:28 Questioning Ethics in Medical Billing

10:26 Healthcare Incentives vs Patient Care

15:12 Defining Quality Metrics

18:06 "Quality Metrics vs Patient Care"

22:23 "Guaranteed Access Enhances Productivity"

23:52 "Primary Care Importance Explained"

26:43 Health Insurance vs. Health Care

31:45 Rural Pharmacy Access Challenges

36:12 "Overcoming Fear of Plan Changes"

40:19 "Impactful Employee Care Matters"

43:46 "Daily Healthcare Triple Win"

44:29 "Empathy as Healthcare Metric"

48:25 "Healthcare Value Problem for Employers"

51:20 Effective Hospital Communication Enables Care

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

In this candid and wide-ranging conversation, Dr. Bushman and Troy share personal stories that pushed them to take action, from frustrating patient encounters to seeing companies and families buckle under skyrocketing health insurance costs. Together, they dissect how complex metrics, insurance premiums, and corporate decisions can distance healthcare from its true purpose: serving the patient.

You’ll hear about their partnership, the birth of Primed Healthcare, and how they’re rewriting the script to put patients and their choices first. Discover why the answer to every healthcare decision should begin and end with one question: Did the patient win? If you’re frustrated with the system or simply curious about new ways forward, this episode will challenge everything you thought you knew about healthcare and show you why patient advocates like Dr. Jonathan Bushman and Troy Reicher are refusing to stay silent any longer.

Timestamps:

00:00 "Frustrations with MRI Scheduling"

05:04 "Putting Patients Over Profit"

09:13 "Integrity vs Metrics in Care"

11:59 "Healthcare vs. Free Market Dynamics"

14:57 Healthcare Renewal Frustrations Persist

16:37 Healthcare Renewal Options Lacking

20:48 Learning Health Plans Through Mentorship

25:14 Educator Meets Clinician in Denver

27:29 Fractional Chief Medical Advisor Role

30:00 Pre-certification Denial Controversy

35:26 Troy's Exceptional Reputation

39:18 Navigating Relationships Respectfully

40:06 "Patients: Pawns or Beneficiaries?"

44:07 Strengthening Local Healthcare Systems

48:06 "Improving Healthcare Benefits & Costs"

50:44 "Unique Value in Direct Care"

54:38 "Reshaping Healthcare Experiences"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”