Apartment Jedi with Andrew Bowen Tue, 28 Apr 2026 08:05:16 -0400 http://apartmentjedi.com en-us © 2026 Apartment Jedi with Andrew Bowen yes f5947274-c79f-5da7-8f0c-56706e6909e4 Andrew Bowen episodic false A podcast about the wonderful world of Residential Property Management.

]]> Buzzsprout (https://www.buzzsprout.com) multifamily, rental housing, apartments, real estate, real estate investing, single family rentals, rental housing, advocacy Andrew Bowen https://storage.buzzsprout.com/39sapzz4jxjgspw8smawq8olxesw?.jpg Apartment Jedi with Andrew Bowen http://apartmentjedi.com AI in Multifamily: What Actually Works (and What Doesn’t) AI in Multifamily: What Actually Works (and What Doesn’t) In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by Alec Slocum, CEO & Founder of Rentable, Apartment IQ, and Maven AI, for a deep dive into the current state of artificial intelligence in multifamily.

The conversation explores how AI is being applied across the industry—from market data collection to revenue management—and where it is delivering meaningful results versus where it remains more promise than reality.

Alec shares insights from working directly with operators and owners across the country, offering a practical perspective on how AI is shaping decision-making, workflows, and strategy.

Guest

Alec Slocum
CEO & Founder, Rentable, Apartment IQ & Maven AI

Discussion Highlights

  •  The shift toward real-time, web-based market data 
  •  Limitations of traditional data collection methods 
  •  The “AI veneer” problem and common misconceptions 
  •  Where AI is currently most effective in multifamily 
  •  The importance of data structure and organization 
  •  Challenges with current AI models, including hallucinations and context limits 
  •  Revenue management evolution and forecasting accuracy 
  •  New opportunities in asset management and redevelopment analysis 
  •  How organizations should approach AI adoption 

Resources

]]> In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by Alec Slocum, CEO & Founder of Rentable, Apartment IQ, and Maven AI, for a deep dive into the current state of artificial intelligence in multifamily.

The conversation explores how AI is being applied across the industry—from market data collection to revenue management—and where it is delivering meaningful results versus where it remains more promise than reality.

Alec shares insights from working directly with operators and owners across the country, offering a practical perspective on how AI is shaping decision-making, workflows, and strategy.

Guest

Alec Slocum
CEO & Founder, Rentable, Apartment IQ & Maven AI

Discussion Highlights

  •  The shift toward real-time, web-based market data 
  •  Limitations of traditional data collection methods 
  •  The “AI veneer” problem and common misconceptions 
  •  Where AI is currently most effective in multifamily 
  •  The importance of data structure and organization 
  •  Challenges with current AI models, including hallucinations and context limits 
  •  Revenue management evolution and forecasting accuracy 
  •  New opportunities in asset management and redevelopment analysis 
  •  How organizations should approach AI adoption 

Resources

]]> Andrew Bowen Buzzsprout-19036631 Tue, 28 Apr 2026 07:00:00 -0500 2882 1 29 full false Multifamily's Identity Crisis: Staffing, Technology and the Future of Operations Multifamily's Identity Crisis: Staffing, Technology and the Future of Operations In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by Shelley Robinson, Founder of PMx Partners, for a candid discussion on the evolving challenges of staffing, structure, and strategy in multifamily operations.

The conversation explores how the industry is navigating a period of significant change—driven by workforce constraints, shifting expectations, emerging technologies, and increasing operational complexity.

Shelley shares insights on where organizations are falling short, where innovation is gaining traction, and what it will take to build more resilient and effective operating models in the years ahead.

Guest

Shelley Robinson
Founder, PMx Partners

Discussion Highlights

  •  The current identity crisis within multifamily operations 
  •  The impact of workforce shortages and accelerated promotions 
  •  The need for stronger operational and financial alignment 
  •  Evolving operating models: centralization, hybrid, and beyond 
  •  AI’s role in reducing manual work and improving efficiency 
  •  Data challenges and the complexity of modern tech stacks 
  •  The importance of intentional role design and change management 
  •  What future-ready organizations are starting to do differently 

Resources

]]> In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by Shelley Robinson, Founder of PMx Partners, for a candid discussion on the evolving challenges of staffing, structure, and strategy in multifamily operations.

The conversation explores how the industry is navigating a period of significant change—driven by workforce constraints, shifting expectations, emerging technologies, and increasing operational complexity.

Shelley shares insights on where organizations are falling short, where innovation is gaining traction, and what it will take to build more resilient and effective operating models in the years ahead.

Guest

Shelley Robinson
Founder, PMx Partners

Discussion Highlights

  •  The current identity crisis within multifamily operations 
  •  The impact of workforce shortages and accelerated promotions 
  •  The need for stronger operational and financial alignment 
  •  Evolving operating models: centralization, hybrid, and beyond 
  •  AI’s role in reducing manual work and improving efficiency 
  •  Data challenges and the complexity of modern tech stacks 
  •  The importance of intentional role design and change management 
  •  What future-ready organizations are starting to do differently 

Resources

]]> Andrew Bowen Buzzsprout-18951912 Tue, 14 Apr 2026 07:00:00 -0500 3218 1 28 full false Private Equity in Multifamily Operations: Opporutnity, Pressure and Reality Private Equity in Multifamily Operations: Opporutnity, Pressure and Reality In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by Kevin Owens, President of Arqline Residential, for a candid and insightful discussion on the growing role of private equity in multifamily operations.

As institutional capital continues to move deeper into the operational side of the business, the dynamics of how properties are managed—and how decisions are made—are evolving rapidly.

Kevin shares his perspective on what private equity ownership means for operators, where it can unlock value, and where it introduces new challenges.

Guest

Kevin Owens
President, Arqline Residential

Discussion Highlights

  •  The transition from RKW Residential to Arqline Residential 
  •  The increasing role of private equity in operating platforms 
  •  Key differences between investing in technology vs. operations 
  •  How private equity influences speed, accountability, and outcomes 
  •  Cultural and leadership implications for teams 
  •  Where value is created—and where risk emerges 
  •  How operators can succeed in a PE-backed environment 

Resources

]]> In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by Kevin Owens, President of Arqline Residential, for a candid and insightful discussion on the growing role of private equity in multifamily operations.

As institutional capital continues to move deeper into the operational side of the business, the dynamics of how properties are managed—and how decisions are made—are evolving rapidly.

Kevin shares his perspective on what private equity ownership means for operators, where it can unlock value, and where it introduces new challenges.

Guest

Kevin Owens
President, Arqline Residential

Discussion Highlights

  •  The transition from RKW Residential to Arqline Residential 
  •  The increasing role of private equity in operating platforms 
  •  Key differences between investing in technology vs. operations 
  •  How private equity influences speed, accountability, and outcomes 
  •  Cultural and leadership implications for teams 
  •  Where value is created—and where risk emerges 
  •  How operators can succeed in a PE-backed environment 

Resources

]]> Andrew Bowen Buzzsprout-18926343 Tue, 07 Apr 2026 07:00:00 -0500 3195 1 27 full false The Evolution of RETCON & The Future of Multifamily Conferences The Evolution of RETCON & The Future of Multifamily Conferences In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by James Shearin, Managing Director of RETCON, for a conversation on the evolution of one of the most impactful innovation platforms in real estate.

From its origins to its current role as a hub for collaboration, RETCON represents more than just a conference—it reflects the broader transformation happening across multifamily.

Andrew and James explore how innovation is being adopted across the industry, where organizations are still falling short, and how AI and technology are reshaping the way operators think about value creation.

Guest

James Shearin
Managing Director, RETCON

Discussion Highlights

  •  Why RETCON was created and the problem it set out to solve 
  •  The importance of bringing operators, technologists, and capital together 
  •  The difference between real innovation and surface-level adoption 
  •  How AI is influencing multifamily strategy and operations 
  •  The widening gap between forward-thinking operators and the rest of the market 
  •  What the future holds for RETCON and the industry 

Resources

]]> In this episode of the Apartment Jedi Podcast, Andrew Bowen is joined by James Shearin, Managing Director of RETCON, for a conversation on the evolution of one of the most impactful innovation platforms in real estate.

From its origins to its current role as a hub for collaboration, RETCON represents more than just a conference—it reflects the broader transformation happening across multifamily.

Andrew and James explore how innovation is being adopted across the industry, where organizations are still falling short, and how AI and technology are reshaping the way operators think about value creation.

Guest

James Shearin
Managing Director, RETCON

Discussion Highlights

  •  Why RETCON was created and the problem it set out to solve 
  •  The importance of bringing operators, technologists, and capital together 
  •  The difference between real innovation and surface-level adoption 
  •  How AI is influencing multifamily strategy and operations 
  •  The widening gap between forward-thinking operators and the rest of the market 
  •  What the future holds for RETCON and the industry 

Resources

]]> Andrew Bowen Buzzsprout-18899866 Tue, 31 Mar 2026 07:00:00 -0500 2183 1 26 full false PropTech, AI & Housing Policy: Insights from RETC Tech Summit with Chris Moreno PropTech, AI & Housing Policy: Insights from RETC Tech Summit with Chris Moreno In this episode of The Apartment Jedi Podcast, Andrew Bowen sits down with Chris Moreno to discuss insights from the RETC Tech Summit and the broader implications for multifamily housing.

The conversation explores how technology, policy, and economics intersect to shape the future of rental housing. Chris shares perspectives on the growing role of AI, the importance of advocacy, and the challenges facing development and affordability.

Topics Covered

• Overview of RETC and its role in multifamily advocacy
 • The importance of local housing policy and regulation
 • Supply and demand as the core driver of affordability
 • AI adoption and the balance between automation and human interaction
 • Trust and relationship-driven decision making in multifamily
 • Labor shortages and construction challenges
 • The role of technology in improving efficiency and reducing costs
 • Why consistent policy is critical for long-term development

Key Insight

Multifamily sits at the intersection of two business models:

  •  Long-term real estate investment 
  •  Fast-moving, highly relational operations 

Understanding that tension is critical to understanding the industry.

Guest

Chris Moreno
 Director of Real Estate Partnerships
 SWTCH

Links

Apartment Jedi
 https://apartmentjedi.com

]]> In this episode of The Apartment Jedi Podcast, Andrew Bowen sits down with Chris Moreno to discuss insights from the RETC Tech Summit and the broader implications for multifamily housing.

The conversation explores how technology, policy, and economics intersect to shape the future of rental housing. Chris shares perspectives on the growing role of AI, the importance of advocacy, and the challenges facing development and affordability.

Topics Covered

• Overview of RETC and its role in multifamily advocacy
 • The importance of local housing policy and regulation
 • Supply and demand as the core driver of affordability
 • AI adoption and the balance between automation and human interaction
 • Trust and relationship-driven decision making in multifamily
 • Labor shortages and construction challenges
 • The role of technology in improving efficiency and reducing costs
 • Why consistent policy is critical for long-term development

Key Insight

Multifamily sits at the intersection of two business models:

  •  Long-term real estate investment 
  •  Fast-moving, highly relational operations 

Understanding that tension is critical to understanding the industry.

Guest

Chris Moreno
 Director of Real Estate Partnerships
 SWTCH

Links

Apartment Jedi
 https://apartmentjedi.com

]]> Andrew Bowen Buzzsprout-18894261 Tue, 24 Mar 2026 07:00:00 -0500 2637 1 25 full false Inside the 2026 20for20 Report: AI, Proptech & the future of Multifamily Inside the 2026 20for20 Report: AI, Proptech & the future of Multifamily In this episode of The Apartment Jedi Podcast, Andrew Bowen sits down with Dom Beveridge, founder of the influential 20for20 report, to explore the key insights emerging from this year's research.

The 20for20 project gathers insights from twenty senior multifamily executives responsible for operations or technology. These structured interviews provide one of the clearest snapshots of how operators are evaluating and deploying technology across their portfolios.

Andrew and Dom discuss how artificial intelligence has moved from experimentation to strategic investment and where multifamily leaders are seeing real operational impact from technology.

Topics Covered

• The methodology behind the 20for20 report
 • Key technology trends emerging from the research
 • The rapid rise of AI in multifamily operations
 • Why operators are becoming skeptical of superficial AI claims
 • Maintenance operations as a major opportunity for innovation
 • Where technology is delivering measurable efficiency gains

Guest

Dom Beveridge
 Founder, 20for20

Links

20for20 Report
 https://20for20.com

Apartment Jedi
 https://apartmentjedi.com

]]> In this episode of The Apartment Jedi Podcast, Andrew Bowen sits down with Dom Beveridge, founder of the influential 20for20 report, to explore the key insights emerging from this year's research.

The 20for20 project gathers insights from twenty senior multifamily executives responsible for operations or technology. These structured interviews provide one of the clearest snapshots of how operators are evaluating and deploying technology across their portfolios.

Andrew and Dom discuss how artificial intelligence has moved from experimentation to strategic investment and where multifamily leaders are seeing real operational impact from technology.

Topics Covered

• The methodology behind the 20for20 report
 • Key technology trends emerging from the research
 • The rapid rise of AI in multifamily operations
 • Why operators are becoming skeptical of superficial AI claims
 • Maintenance operations as a major opportunity for innovation
 • Where technology is delivering measurable efficiency gains

Guest

Dom Beveridge
 Founder, 20for20

Links

20for20 Report
 https://20for20.com

Apartment Jedi
 https://apartmentjedi.com

]]> Andrew Bowen Buzzsprout-18806237 Tue, 10 Mar 2026 07:00:00 -0500 4005 1 24 full false EV Charging in Multifamily: Infrastructure, Incentives & Retention Strategy EV Charging in Multifamily: Infrastructure, Incentives & Retention Strategy EV Charging in Multifamily: Infrastructure, Incentives & Retention Strategy

Guest: Jeremy Cohen, Director of Real Estate Partnerships, SWTCH

EV charging is no longer a “nice-to-have” in multifamily housing — it’s rapidly becoming core infrastructure.

In Episode 23, Andrew Bowen sits down with Jeremy Cohen of SWTCH Energy to unpack what EV adoption really means for owners, operators, and asset managers.

This conversation moves beyond surface-level amenity talk and into operational strategy, load management, monetization, incentives, and long-term retention impact.

In this episode, we discuss:

  • Why EV charging should be treated as infrastructure — not just an amenity
  • How load management technology prevents costly transformer upgrades
  • The difference between Level 2 and Level 3 charging (and why fast chargers don’t belong at most communities)
  • Smart pricing strategies (and why flat-rate billing can backfire)
  • CapEx vs OpEx models for deployment
  • How EV charging may influence renewal retention
  • The retrofit challenge for older multifamily stock
  • Why operators should leverage incentives while they still exist

Key Takeaway:

If EV charging isn’t part of your long-term asset plan, you’re already behind.

]]> EV Charging in Multifamily: Infrastructure, Incentives & Retention Strategy

Guest: Jeremy Cohen, Director of Real Estate Partnerships, SWTCH

EV charging is no longer a “nice-to-have” in multifamily housing — it’s rapidly becoming core infrastructure.

In Episode 23, Andrew Bowen sits down with Jeremy Cohen of SWTCH Energy to unpack what EV adoption really means for owners, operators, and asset managers.

This conversation moves beyond surface-level amenity talk and into operational strategy, load management, monetization, incentives, and long-term retention impact.

In this episode, we discuss:

  • Why EV charging should be treated as infrastructure — not just an amenity
  • How load management technology prevents costly transformer upgrades
  • The difference between Level 2 and Level 3 charging (and why fast chargers don’t belong at most communities)
  • Smart pricing strategies (and why flat-rate billing can backfire)
  • CapEx vs OpEx models for deployment
  • How EV charging may influence renewal retention
  • The retrofit challenge for older multifamily stock
  • Why operators should leverage incentives while they still exist

Key Takeaway:

If EV charging isn’t part of your long-term asset plan, you’re already behind.

]]> Andrew Bowen Buzzsprout-18750198 Tue, 03 Mar 2026 07:00:00 -0600 2627 full false Q4-25 REIT Earnings Call Recap Q4-25 REIT Earnings Call Recap Episode 22: Q4 2025 REIT Earnings Recap — Groundhog Day… Until It Wasn’t
Guest: Greg Willett, Chief Economist, LeaseLock
Format: Quarterly LinkedIn Live

In this episode:

🔁 The Groundhog Day Themes

  • Supply pressures easing in 2026
  • Back-half rent growth expectations (counter-seasonal strength)
  • Renewals driving blended rent growth
  • Expense moderation — especially insurance
  • Renter financial health stabilizing
  • Bad debt largely back to pre-COVID norms

🔄 The Shift: Camden’s California Exit

  • 92% of advocacy spend concentrated in California
  • ~$2M annual advocacy costs
  • $1.5–$2B capital redeployment
  • 60% reinvestment into Sunbelt
  • 40% potentially toward stock buybacks
  • Analysts pressing on regulatory cost underwriting

💰 Capital Allocation Shift

  • Stock buybacks increasingly favored over new development
  • REITs more cautious on 2026 starts
  • NAV discounts influencing strategy
  • Development pipeline still active — but less aggressive

🌎 Market Breakdown

Bay Area / San Francisco

  • No new supply
  • Return-to-office momentum finally visible
  • Rent growth leading nationally
  • Still recovering from deep COVID-era losses

Los Angeles

  • Core LA under pressure
  • Southern California still investable — but more complex
  • Institutional capital reassessing regulatory exposure

Atlanta & Dallas

  • Green shoots emerging
  • Class A leading recovery in Dallas
  • Atlanta showing renewed momentum

Denver

  • Supply + stalled job growth
  • 20-year outperformance history — but currently lagging
  • Demand underperforming expectations

Boston

  • Policy risk emerging
  • Analysts probing regulatory exposure

Washington D.C.

  • Surprisingly muted discussion
  • Little analyst follow-up despite activity

📈 2026 Outlook (Greg’s View)

  • Not a breakout year
  • Not a recession year
  • A transition year
  • Moving toward normalization
  • Positioned for stronger 2027–2028 performance
]]> Episode 22: Q4 2025 REIT Earnings Recap — Groundhog Day… Until It Wasn’t
Guest: Greg Willett, Chief Economist, LeaseLock
Format: Quarterly LinkedIn Live

In this episode:

🔁 The Groundhog Day Themes

  • Supply pressures easing in 2026
  • Back-half rent growth expectations (counter-seasonal strength)
  • Renewals driving blended rent growth
  • Expense moderation — especially insurance
  • Renter financial health stabilizing
  • Bad debt largely back to pre-COVID norms

🔄 The Shift: Camden’s California Exit

  • 92% of advocacy spend concentrated in California
  • ~$2M annual advocacy costs
  • $1.5–$2B capital redeployment
  • 60% reinvestment into Sunbelt
  • 40% potentially toward stock buybacks
  • Analysts pressing on regulatory cost underwriting

💰 Capital Allocation Shift

  • Stock buybacks increasingly favored over new development
  • REITs more cautious on 2026 starts
  • NAV discounts influencing strategy
  • Development pipeline still active — but less aggressive

🌎 Market Breakdown

Bay Area / San Francisco

  • No new supply
  • Return-to-office momentum finally visible
  • Rent growth leading nationally
  • Still recovering from deep COVID-era losses

Los Angeles

  • Core LA under pressure
  • Southern California still investable — but more complex
  • Institutional capital reassessing regulatory exposure

Atlanta & Dallas

  • Green shoots emerging
  • Class A leading recovery in Dallas
  • Atlanta showing renewed momentum

Denver

  • Supply + stalled job growth
  • 20-year outperformance history — but currently lagging
  • Demand underperforming expectations

Boston

  • Policy risk emerging
  • Analysts probing regulatory exposure

Washington D.C.

  • Surprisingly muted discussion
  • Little analyst follow-up despite activity

📈 2026 Outlook (Greg’s View)

  • Not a breakout year
  • Not a recession year
  • A transition year
  • Moving toward normalization
  • Positioned for stronger 2027–2028 performance
]]> Andrew Bowen Buzzsprout-18726493 Tue, 24 Feb 2026 07:00:00 -0600 2305 full false Episode 21: The Truth about Institutional Investors in Rental Housing Episode 21: The Truth about Institutional Investors in Rental Housing In this episode:

  • Institutional ownership of rental housing: separating fact from rhetoric
  • Why affordability — not ownership structure — is the real issue
  • How multifamily development requires large-scale institutional capital
  • The role of pensions, sovereign funds, insurance companies, and endowments
  • Understanding PREA and NCREIF
  • Why fiduciary responsibility shapes long-term real estate investing
  • The intersection of retirement security and rental housing

💡 Core Idea:
 The question shouldn’t be “Are institutional investors bad?”
 It should be: What outcomes does institutional capital produce?

📎 Resources:

  • OECD Retirement Asset Report
  • PREA (Pension Real Estate Association)
  • NCREIF (National Council of Real Estate Investment Fiduciaries)
  • Preqin Research
  • John Burns Research

🌐 Learn more at: https://apartmentjedi.com

]]> In this episode:

  • Institutional ownership of rental housing: separating fact from rhetoric
  • Why affordability — not ownership structure — is the real issue
  • How multifamily development requires large-scale institutional capital
  • The role of pensions, sovereign funds, insurance companies, and endowments
  • Understanding PREA and NCREIF
  • Why fiduciary responsibility shapes long-term real estate investing
  • The intersection of retirement security and rental housing

💡 Core Idea:
 The question shouldn’t be “Are institutional investors bad?”
 It should be: What outcomes does institutional capital produce?

📎 Resources:

  • OECD Retirement Asset Report
  • PREA (Pension Real Estate Association)
  • NCREIF (National Council of Real Estate Investment Fiduciaries)
  • Preqin Research
  • John Burns Research

🌐 Learn more at: https://apartmentjedi.com

]]> Andrew Bowen Buzzsprout-18683575 Tue, 17 Feb 2026 07:00:00 -0600 648 1 21 full true Bridging the Gap - Multifamily and Consumer Reporting Bridging the Gap - Multifamily and Consumer Reporting Episode 20: Bridging the Gap – Multifamily & the Future of Tenant Screening
Guest: Eric J. Ellman, President, National Consumer Reporting Association (NCRA)
Contact: eellman@ncrainc.org


In this episode:
- The role of NCRA and why housing providers should care
- What’s changing in tenant screening laws—and why
- How Seattle’s “Fair Chance Housing Ordinance” sparked a legal response
- Overview of the GRE Downtowner v. Seattle case
- Balancing second chances with safety and operational clarity
- Why operators, vendors, and advocates need to talk more—not less
- How local awareness and engagement is critical as policy evolves

�� Mentioned in the episode:
News article on Seattle lawsuit:
�� Contact Eric: eellman@ncrainc.org
�� Learn more at Apartment Jedi

]]> Episode 20: Bridging the Gap – Multifamily & the Future of Tenant Screening
Guest: Eric J. Ellman, President, National Consumer Reporting Association (NCRA)
Contact: eellman@ncrainc.org


In this episode:
- The role of NCRA and why housing providers should care
- What’s changing in tenant screening laws—and why
- How Seattle’s “Fair Chance Housing Ordinance” sparked a legal response
- Overview of the GRE Downtowner v. Seattle case
- Balancing second chances with safety and operational clarity
- Why operators, vendors, and advocates need to talk more—not less
- How local awareness and engagement is critical as policy evolves

�� Mentioned in the episode:
News article on Seattle lawsuit:
�� Contact Eric: eellman@ncrainc.org
�� Learn more at Apartment Jedi

]]> Andrew Bowen Buzzsprout-18563769 Tue, 03 Feb 2026 07:00:00 -0600 2668 1 20 full false Purpose, Product & People. A Faith Based Multifamily Model Purpose, Product & People. A Faith Based Multifamily Model Episode 19: Purpose, Property & People – The Faith-Based Multifamily Model

Guest: Jeremy Edmiston, EVP, Community Growth Foundation

In this episode:

  • Jeremy’s journey from ministry to multifamily
  • How Community Growth Foundation approaches investment with an impact-first lens
  • “People amenities” vs. physical amenities
  • Using KPIs to track emotional, spiritual, and financial impact
  • The challenge (and opportunity) of transforming the on-site team into community stewards
  • Building long-term resident retention through human connection
  • Why business as mission may be multifamily’s most powerful frontier

📎 Resources:

]]> Episode 19: Purpose, Property & People – The Faith-Based Multifamily Model

Guest: Jeremy Edmiston, EVP, Community Growth Foundation

In this episode:

  • Jeremy’s journey from ministry to multifamily
  • How Community Growth Foundation approaches investment with an impact-first lens
  • “People amenities” vs. physical amenities
  • Using KPIs to track emotional, spiritual, and financial impact
  • The challenge (and opportunity) of transforming the on-site team into community stewards
  • Building long-term resident retention through human connection
  • Why business as mission may be multifamily’s most powerful frontier

📎 Resources:

]]> Andrew Bowen Buzzsprout-18563114 Wed, 28 Jan 2026 07:00:00 -0600 3147 1 19 full false Bishop Ridge - Opportunity Zone Investing Gone Right Bishop Ridge - Opportunity Zone Investing Gone Right **Episode 18: Bishop Ridge – Opportunity Zone Done Right**
 **Guest:** Jeremy Thomason, SVP Investor Relations & Asset Management, Savoy Capital
 
 In this episode, we discuss:
 - What makes Opportunity Zones (OZs) so powerful—and misunderstood
 - Why Savoy took a long-term bet on Bishop Ridge
 - The strategy of layering OZ, PFC, and centralized operations
 - Managing 22 properties as a neighborhood, not just assets
 - Why Dallas loves this model—and how it supports economic development
 - Savoy’s plans to replicate the model across Texas
 
 📎 Resources:
 - https://apartmentjedi.com
 - https://savoytx.com
 - https://www.linkedin.com/in/barrett-lindbergh/
 - https://twitter.com/wizardofozreal
 
 

]]> **Episode 18: Bishop Ridge – Opportunity Zone Done Right**
 **Guest:** Jeremy Thomason, SVP Investor Relations & Asset Management, Savoy Capital
 
 In this episode, we discuss:
 - What makes Opportunity Zones (OZs) so powerful—and misunderstood
 - Why Savoy took a long-term bet on Bishop Ridge
 - The strategy of layering OZ, PFC, and centralized operations
 - Managing 22 properties as a neighborhood, not just assets
 - Why Dallas loves this model—and how it supports economic development
 - Savoy’s plans to replicate the model across Texas
 
 📎 Resources:
 - https://apartmentjedi.com
 - https://savoytx.com
 - https://www.linkedin.com/in/barrett-lindbergh/
 - https://twitter.com/wizardofozreal
 
 

]]> Andrew Bowen Buzzsprout-18503393 Tue, 20 Jan 2026 07:00:00 -0600 3272 1 18 full false Episode 17: How AI Will Reshape Multifamily – From Leasing to Labor to Construction Episode 17: How AI Will Reshape Multifamily – From Leasing to Labor to Construction Episode 17: How AI Will Reshape Multifamily – From Leasing to Labor to Construction
Guest: Chris Moreno, Founder, Infinite Niches

In this episode:

  • AI as a training tool, not just a chatbot
  • Real-world use cases: fraud detection, leasing empathy, maintenance support
  • How Chris thinks about tech-vendor lock-in and long-term risk
  • Swarms of robots, modular construction, and faster lease-ups
  • Lessons from Palmer Luckey: why the future is already written, and we just need to build it
  • Housing as the central platform connecting people, capital, and community

📎 Resources Mentioned:

]]> Episode 17: How AI Will Reshape Multifamily – From Leasing to Labor to Construction
Guest: Chris Moreno, Founder, Infinite Niches

In this episode:

  • AI as a training tool, not just a chatbot
  • Real-world use cases: fraud detection, leasing empathy, maintenance support
  • How Chris thinks about tech-vendor lock-in and long-term risk
  • Swarms of robots, modular construction, and faster lease-ups
  • Lessons from Palmer Luckey: why the future is already written, and we just need to build it
  • Housing as the central platform connecting people, capital, and community

📎 Resources Mentioned:

]]> Andrew Bowen Buzzsprout-18457391 Wed, 14 Jan 2026 07:00:00 -0600 1309 1 17 full false Advocacy Starts Local - Why 2026 is the Year to Get Involved Advocacy Starts Local - Why 2026 is the Year to Get Involved Episode 16: Advocacy Starts Local – Why 2026 Is the Year to Get Involved
Guest: Jeremy Thomason, SVP & Future AAGD President

In this episode:

  • What advocacy really means (hint: it’s not just DC trips and lobbyists)
  • Why local decisions often matter more than federal ones
  • Real examples of advocacy wins at the city level
  • Advice for anyone—regardless of title—on how to get involved
  • How one Sunday call from a congressman changed Jeremy’s view forever

📎 Resources Mentioned:

Let me know if you'd like this exported into a Word or PDF format for upload or printing.



]]> Episode 16: Advocacy Starts Local – Why 2026 Is the Year to Get Involved
Guest: Jeremy Thomason, SVP & Future AAGD President

In this episode:

  • What advocacy really means (hint: it’s not just DC trips and lobbyists)
  • Why local decisions often matter more than federal ones
  • Real examples of advocacy wins at the city level
  • Advice for anyone—regardless of title—on how to get involved
  • How one Sunday call from a congressman changed Jeremy’s view forever

📎 Resources Mentioned:

Let me know if you'd like this exported into a Word or PDF format for upload or printing.



]]> Andrew Bowen Buzzsprout-18289088 Tue, 30 Dec 2025 07:00:00 -0600 2040 1 16 full false Episode 15: 5 Bold Predictions for Multifamily in 2026 Episode 15: 5 Bold Predictions for Multifamily in 2026 Episode 15: 5 Bold Predictions for Multifamily in 2026

Host: Andrew Bowen, Apartment Jedi

🔍 What You’ll Learn:

  • Why at least one publicly traded REIT may be taken private
  • What it means to operationalize resident experience in 2026
  • The rise of retention—and the fall of lease-up-driven revenue
  • The rent vs. revenue paradox that could break acquisition models
  • Why uncertainty in rates, data, and rent trends may stall the market

Andrew also shares a few bonus "sub-predictions" and invites feedback on which predictions will hit—or totally miss.

📎 Resources:

]]> Episode 15: 5 Bold Predictions for Multifamily in 2026

Host: Andrew Bowen, Apartment Jedi

🔍 What You’ll Learn:

  • Why at least one publicly traded REIT may be taken private
  • What it means to operationalize resident experience in 2026
  • The rise of retention—and the fall of lease-up-driven revenue
  • The rent vs. revenue paradox that could break acquisition models
  • Why uncertainty in rates, data, and rent trends may stall the market

Andrew also shares a few bonus "sub-predictions" and invites feedback on which predictions will hit—or totally miss.

📎 Resources:

]]> Andrew Bowen Buzzsprout-18366573 Tue, 23 Dec 2025 07:00:00 -0600 1308 1 15 full false The Death of Deposits? Rethinking Risk and Resident Experience The Death of Deposits? Rethinking Risk and Resident Experience Episode 14: The Death of Deposits? Rethinking Risk and Resident Experience
Guest: Michael Bowman, CEO of Deposit Cloud

What started as a cash cushion to protect landlords has become a compliance risk, a resident pain point, and a branding liability. So why is multifamily still relying on deposits?

🔥 In this episode:

  • Why Michael Bowman founded Deposit Cloud
  • The financial reality of $300 deposits and $600 move-out charges
  • Legislative chaos—from Texas to Florida to Cook County, IL
  • Class action lawsuits tied to security deposits
  • The opportunity to turn move-out into a loyalty moment
  • Why automation without oversight creates new blind spots
  • Reimagining deposits not as a protection tool, but a CX moment

📎 Resources:

Learn more at ApartmentJedi.com

]]> Episode 14: The Death of Deposits? Rethinking Risk and Resident Experience
Guest: Michael Bowman, CEO of Deposit Cloud

What started as a cash cushion to protect landlords has become a compliance risk, a resident pain point, and a branding liability. So why is multifamily still relying on deposits?

🔥 In this episode:

  • Why Michael Bowman founded Deposit Cloud
  • The financial reality of $300 deposits and $600 move-out charges
  • Legislative chaos—from Texas to Florida to Cook County, IL
  • Class action lawsuits tied to security deposits
  • The opportunity to turn move-out into a loyalty moment
  • Why automation without oversight creates new blind spots
  • Reimagining deposits not as a protection tool, but a CX moment

📎 Resources:

Learn more at ApartmentJedi.com

]]> Andrew Bowen Buzzsprout-18275061 Tue, 16 Dec 2025 07:00:00 -0600 2968 1 14 full false Fixing the CX Gap in Multifamily Fixing the CX Gap in Multifamily Episode 13: From Brand Promise to Daily Practice – Fixing the CX Gap in Multifamily
Guest: Reece Register, Founder of CXOWorx

In this episode, we explore:

  • The broken link between brand and on-site execution
  • Why rebrands fall flat without operational reinforcement
  • The danger of designing CX without emotional intelligence
  • Centralization’s unintended impact on team growth and leadership
  • What multifamily must steal from restaurants to compete in 2025

🔥 Quote of the episode:
“You’ve done something so well, they talk about you while eating spaghetti.”

📎 Resources:

  • https://cxoworx.com
  • https://www.linkedin.com/in/reeceregister
  • Learn more at https://apartmentjedi.com
]]> Episode 13: From Brand Promise to Daily Practice – Fixing the CX Gap in Multifamily
Guest: Reece Register, Founder of CXOWorx

In this episode, we explore:

  • The broken link between brand and on-site execution
  • Why rebrands fall flat without operational reinforcement
  • The danger of designing CX without emotional intelligence
  • Centralization’s unintended impact on team growth and leadership
  • What multifamily must steal from restaurants to compete in 2025

🔥 Quote of the episode:
“You’ve done something so well, they talk about you while eating spaghetti.”

📎 Resources:

  • https://cxoworx.com
  • https://www.linkedin.com/in/reeceregister
  • Learn more at https://apartmentjedi.com
]]> Andrew Bowen Buzzsprout-18270397 Tue, 09 Dec 2025 07:00:00 -0600 3084 1 13 full false RETTC - One Year In - A Conversation with Kevin Donnelly RETTC - One Year In - A Conversation with Kevin Donnelly Guest: Kevin Donnelly, Executive Director & Chief Advocacy Officer, Real Estate Technology & Transformation Center (RETTC)

In this episode:

  • 🎉 Celebrating RETTC's first birthday live from OpTech
  • 🏛️ Why advocacy is multifamily’s new superpower
  • 🤝 How RETTC is building a bridge between operators and tech
  • 🧠 The AI framework that sets the bar for responsible use in multifamily
  • 💡 Why MITS data transparency could change resident leasing forever
  • 🔄 What Kevin would tweak if he could rewind the clock

📎 Links & References:

  • RETC Website: https://rettc.org
  • LinkedIn: https://www.linkedin.com/in/kevin-donnelly-39420726/
  • Learn more at https://apartmentjedi.com
]]> Guest: Kevin Donnelly, Executive Director & Chief Advocacy Officer, Real Estate Technology & Transformation Center (RETTC)

In this episode:

  • 🎉 Celebrating RETTC's first birthday live from OpTech
  • 🏛️ Why advocacy is multifamily’s new superpower
  • 🤝 How RETTC is building a bridge between operators and tech
  • 🧠 The AI framework that sets the bar for responsible use in multifamily
  • 💡 Why MITS data transparency could change resident leasing forever
  • 🔄 What Kevin would tweak if he could rewind the clock

📎 Links & References:

  • RETC Website: https://rettc.org
  • LinkedIn: https://www.linkedin.com/in/kevin-donnelly-39420726/
  • Learn more at https://apartmentjedi.com
]]> Andrew Bowen Buzzsprout-18270391 Tue, 02 Dec 2025 07:00:00 -0600 1817 1 12 full false Finding Purpose after #OpenToWork Finding Purpose after #OpenToWork Episode Summary:
In this heartfelt conversation, Andrew Bowen talks with Brandon Hammond about the lessons learned from a season of uncertainty — from the vulnerability of being #OpenToWork to rediscovering purpose, community, and self-belief.

Brandon shares how he turned a public job search into a platform for helping others and why authenticity has become his greatest leadership tool. The discussion goes far beyond career advice — it’s about character, connection, and choosing faith over fear.

What We Cover:

  • Brandon’s story behind the #OpenToWork post that inspired an industry
  • How to lead through empathy and authenticity
  • The role of faith and perspective in navigating setbacks
  • Why community and generosity matter more than ever in multifamily

Resources & Links:

  • Connect with Brandon on LinkedIn: [Insert Link]
  • Visit ApartmentJedi.com
    for more episodes

Subscribe: Apple Podcasts | Spotify | YouTube | LinkedIn

]]> Episode Summary:
In this heartfelt conversation, Andrew Bowen talks with Brandon Hammond about the lessons learned from a season of uncertainty — from the vulnerability of being #OpenToWork to rediscovering purpose, community, and self-belief.

Brandon shares how he turned a public job search into a platform for helping others and why authenticity has become his greatest leadership tool. The discussion goes far beyond career advice — it’s about character, connection, and choosing faith over fear.

What We Cover:

  • Brandon’s story behind the #OpenToWork post that inspired an industry
  • How to lead through empathy and authenticity
  • The role of faith and perspective in navigating setbacks
  • Why community and generosity matter more than ever in multifamily

Resources & Links:

  • Connect with Brandon on LinkedIn: [Insert Link]
  • Visit ApartmentJedi.com
    for more episodes

Subscribe: Apple Podcasts | Spotify | YouTube | LinkedIn

]]> Andrew Bowen Buzzsprout-18245516 Tue, 25 Nov 2025 07:00:00 -0600 3643 11 full false From Maintenance to Mastery – AI, Centralization, and the Future of Multifamily Operations (with Adrian Danila) From Maintenance to Mastery – AI, Centralization, and the Future of Multifamily Operations (with Adrian Danila) Episode Summary:
In this conversation, Andrew Bowen and Adrian Danila discuss the intersection of technology, leadership, and authenticity in multifamily operations. From AI-driven efficiencies to the human side of centralization, Adrian brings perspective grounded in two decades of maintenance leadership and mentorship.

They also explore how content creation is empowering maintenance professionals to find their voice, build credibility, and lead from any level.

What We Cover:

  • How AI is changing maintenance and operations
  • The pros and cons of centralization in property management
  • The role of leadership humility in tech adoption
  • Content creation as the new professional development tool
  • Adrian’s message for anyone building a career in multifamily today

Resources & Links:

Subscribe: Apple Podcasts | Spotify | YouTube | LinkedIn

]]> Episode Summary:
In this conversation, Andrew Bowen and Adrian Danila discuss the intersection of technology, leadership, and authenticity in multifamily operations. From AI-driven efficiencies to the human side of centralization, Adrian brings perspective grounded in two decades of maintenance leadership and mentorship.

They also explore how content creation is empowering maintenance professionals to find their voice, build credibility, and lead from any level.

What We Cover:

  • How AI is changing maintenance and operations
  • The pros and cons of centralization in property management
  • The role of leadership humility in tech adoption
  • Content creation as the new professional development tool
  • Adrian’s message for anyone building a career in multifamily today

Resources & Links:

Subscribe: Apple Podcasts | Spotify | YouTube | LinkedIn

]]> Andrew Bowen Buzzsprout-18134467 Tue, 11 Nov 2025 07:00:00 -0600 4594 10 full false Episode 9: Centralization, Specialization, and AI in Multifamily with Tyler Christiansen Episode 9: Centralization, Specialization, and AI in Multifamily with Tyler Christiansen In this episode of the Apartment Jedi Podcast, Andrew Bowen talks with Tyler Christiansen, CEO and Founder of Funnel Leasing, about the current state and future trajectory of centralization in multifamily housing.

💡 Topics Covered:

  • Centralization: where we are vs. where we’re going
  • The rise of role specialization and its impact on team performance
  • How AI is empowering teams — and the risk of “cruise control”
  • Back-office centralization: the quiet powerhouse of NOI
  • Friction in the application process: where it belongs (and doesn’t)
  • Leadership pipeline risks in a centralized world
  • Multifamily as a branded franchise model
  • Agentic AI and the shift to task automation at scale

🔗 Useful Links:

]]> In this episode of the Apartment Jedi Podcast, Andrew Bowen talks with Tyler Christiansen, CEO and Founder of Funnel Leasing, about the current state and future trajectory of centralization in multifamily housing.

💡 Topics Covered:

  • Centralization: where we are vs. where we’re going
  • The rise of role specialization and its impact on team performance
  • How AI is empowering teams — and the risk of “cruise control”
  • Back-office centralization: the quiet powerhouse of NOI
  • Friction in the application process: where it belongs (and doesn’t)
  • Leadership pipeline risks in a centralized world
  • Multifamily as a branded franchise model
  • Agentic AI and the shift to task automation at scale

🔗 Useful Links:

]]> Andrew Bowen Buzzsprout-17992660 Tue, 04 Nov 2025 07:00:00 -0600 3594 1 9 full false AI for Asset Management – How Technology Is Transforming Multifamily (with Jonathan Buckelew) AI for Asset Management – How Technology Is Transforming Multifamily (with Jonathan Buckelew) Episode Summary:
In this episode, Andrew Bowen welcomes Jonathan Buckelew, a multifamily asset manager who has become one of the industry’s leading voices on AI adoption. Jonathan shares how experimenting with technology transformed his workflow, helping him move from manual data analysis to fully automated processes.

They discuss the evolving tech landscape in multifamily, the challenges of accessing data trapped in legacy platforms, and the creation of CRE AI Studio, a growing community teaching real estate professionals how to use AI to work smarter and faster.

What We Cover:

  • How AI can automate and elevate the asset management process
  • Building smarter dashboards through AppFolio’s API
  • Overcoming industry resistance to technology
  • How to start using AI—even if you’re not a tech expert
  • The future of agentic AI and microtools in real estate

Resources & Links:

Subscribe: Apple Podcasts | Spotify | YouTube | LinkedIn

]]> Episode Summary:
In this episode, Andrew Bowen welcomes Jonathan Buckelew, a multifamily asset manager who has become one of the industry’s leading voices on AI adoption. Jonathan shares how experimenting with technology transformed his workflow, helping him move from manual data analysis to fully automated processes.

They discuss the evolving tech landscape in multifamily, the challenges of accessing data trapped in legacy platforms, and the creation of CRE AI Studio, a growing community teaching real estate professionals how to use AI to work smarter and faster.

What We Cover:

  • How AI can automate and elevate the asset management process
  • Building smarter dashboards through AppFolio’s API
  • Overcoming industry resistance to technology
  • How to start using AI—even if you’re not a tech expert
  • The future of agentic AI and microtools in real estate

Resources & Links:

Subscribe: Apple Podcasts | Spotify | YouTube | LinkedIn

]]> Andrew Bowen Buzzsprout-17972198 Tue, 28 Oct 2025 07:00:00 -0500 2938 1 8 full false Unplanned Collisions – The Importance of Connection (with Tara Samuels) Unplanned Collisions – The Importance of Connection (with Tara Samuels) Episode Summary:
On this episode of the Apartment Jedi Podcast, Andrew Bowen welcomes Tara Samuels, The Multifamily Matchmaker. They explore how unplanned collisions—those unexpected conversations at conferences or on trade show floors—can become career-defining moments. Tara also shares insights from her growing Mentor Matchmaking program, which helps professionals at all stages connect, learn, and grow through mentorship.

What We Cover:

  • Unplanned collisions and why they matter
  • Relearning the art of connection
  • How trade show etiquette impacts networking
  • The evolving role of mentorship in multifamily
  • Building intentional spaces for professionals to connect

Resources & Links:

]]> Episode Summary:
On this episode of the Apartment Jedi Podcast, Andrew Bowen welcomes Tara Samuels, The Multifamily Matchmaker. They explore how unplanned collisions—those unexpected conversations at conferences or on trade show floors—can become career-defining moments. Tara also shares insights from her growing Mentor Matchmaking program, which helps professionals at all stages connect, learn, and grow through mentorship.

What We Cover:

  • Unplanned collisions and why they matter
  • Relearning the art of connection
  • How trade show etiquette impacts networking
  • The evolving role of mentorship in multifamily
  • Building intentional spaces for professionals to connect

Resources & Links:

]]> Andrew Bowen Buzzsprout-17953277 Tue, 21 Oct 2025 07:00:00 -0500 1443 1 7 full false How to Evaluate AI for Multifamily How to Evaluate AI for Multifamily Episode Title:
How to Evaluate AI for Multifamily
with Jacob Carter, Founder & CEO of Nurture Boss

Episode Summary:
In this episode, Andrew Bowen sits down with Jacob Carter of Nurture Boss to tackle the big, often misunderstood topic of how multifamily operators should evaluate artificial intelligence. From internal vs external tooling to measuring ROI and launching successful pilots, Jacob brings a refreshing, no-hype approach to making smart AI decisions — without needing to be a data scientist.

What You’ll Learn in This Episode:

  • The difference between external AI tools (like leasing bots) and internal AI tools (like employee copilot platforms)
  • Why success metrics should change depending on the AI’s role
  • How to measure performance and hold AI to the same standards as humans — or better
  • What agentic AI means and how “microagents” will power the future of property operations
  • How to structure a proper head-to-head AI pilot
  • Why operators need to stop chasing hype and start solving real problems
  • How Gen Z’s use of AI is reshaping renter behavior and search intent
  • Why asset management might be the next big frontier for AI in multifamily

Guest Info:
Jacob Carter
Founder & CEO
Nurture Boss
Website: https://www.nurtureboss.io

📘 Pilot Framework Resource: https://nurtureboss.io/how-to-run-a-head-to-head-ai-pilot/

Host:
Andrew Bowen
https://www.apartmentjedi.com

Mentioned in the Episode:

]]> Episode Title:
How to Evaluate AI for Multifamily
with Jacob Carter, Founder & CEO of Nurture Boss

Episode Summary:
In this episode, Andrew Bowen sits down with Jacob Carter of Nurture Boss to tackle the big, often misunderstood topic of how multifamily operators should evaluate artificial intelligence. From internal vs external tooling to measuring ROI and launching successful pilots, Jacob brings a refreshing, no-hype approach to making smart AI decisions — without needing to be a data scientist.

What You’ll Learn in This Episode:

  • The difference between external AI tools (like leasing bots) and internal AI tools (like employee copilot platforms)
  • Why success metrics should change depending on the AI’s role
  • How to measure performance and hold AI to the same standards as humans — or better
  • What agentic AI means and how “microagents” will power the future of property operations
  • How to structure a proper head-to-head AI pilot
  • Why operators need to stop chasing hype and start solving real problems
  • How Gen Z’s use of AI is reshaping renter behavior and search intent
  • Why asset management might be the next big frontier for AI in multifamily

Guest Info:
Jacob Carter
Founder & CEO
Nurture Boss
Website: https://www.nurtureboss.io

📘 Pilot Framework Resource: https://nurtureboss.io/how-to-run-a-head-to-head-ai-pilot/

Host:
Andrew Bowen
https://www.apartmentjedi.com

Mentioned in the Episode:

]]> Andrew Bowen Buzzsprout-17774128 Tue, 14 Oct 2025 07:00:00 -0500 2865 6 full false Escape Velocity Escape Velocity In this episode, Andrew Bowen is joined by Misty Sanford, who successfully made the leap from multifamily marketing executive to co-founder of one of North Texas’ most recognizable craft breweries: Manhattan Project Beer Company. Recorded inside the brewery’s podcast studio, Misty and Andrew unpack what it means to break free from multifamily’s gravitational pull — and what lessons cross over between beer and buildings.

What You’ll Learn in This Episode:

  • Why brand consistency matters more than ever in commoditized industries
  • How building a “badge brand” in beer applies to apartment branding
  • Why you can’t outsource your vision — in beer or in business
  • How to think about company brand vs. asset brand in multifamily
  • What multifamily can learn from distributor relationships in the beer industry
  • The value of internal storytelling and operational alignment
  • Community building lessons from the taproom
  • How data and merchandisers shape retail strategy — and why ILSs might be your shelves

Guest Info:
Misty Sanford
Co-Founder
Manhattan Project Beer Company
Website: https://www.manhattanproject.beer

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

]]> In this episode, Andrew Bowen is joined by Misty Sanford, who successfully made the leap from multifamily marketing executive to co-founder of one of North Texas’ most recognizable craft breweries: Manhattan Project Beer Company. Recorded inside the brewery’s podcast studio, Misty and Andrew unpack what it means to break free from multifamily’s gravitational pull — and what lessons cross over between beer and buildings.

What You’ll Learn in This Episode:

  • Why brand consistency matters more than ever in commoditized industries
  • How building a “badge brand” in beer applies to apartment branding
  • Why you can’t outsource your vision — in beer or in business
  • How to think about company brand vs. asset brand in multifamily
  • What multifamily can learn from distributor relationships in the beer industry
  • The value of internal storytelling and operational alignment
  • Community building lessons from the taproom
  • How data and merchandisers shape retail strategy — and why ILSs might be your shelves

Guest Info:
Misty Sanford
Co-Founder
Manhattan Project Beer Company
Website: https://www.manhattanproject.beer

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

]]> Andrew Bowen Buzzsprout-17567801 Tue, 07 Oct 2025 07:00:00 -0500 3072 full false Rise of the Renewal Rise of the Renewal Renewals are having a moment. In this episode, Andrew Bowen is joined by Darcey Forbes of Renew to examine the shift in multifamily toward prioritizing resident retention. Drawing on two decades of industry experience and current market data, Darcey breaks down what’s driving this movement, why it’s more than a temporary trend, and how operators can build better renewal strategies across technology, culture, and communication.

What You’ll Learn in This Episode:

  • What’s fueling the rise in renewal conversion rates across the industry
  • Why retention is no longer a side conversation — it’s the strategy
  • How centralized and specialized teams are changing the game
  • The power of forecasting vs. just measuring renewal performance
  • Why “automate the routine, humanize the exceptions” is the new operations mantra
  • The evolving loyalty opportunity in multifamily (and what we can learn from hotels)
  • How budgeting should reflect the true financial impact of retention
  • The friction points that are holding back renewal performance today

Guest Info:
Darcey Forbes
Industry Principal
Renew
Website: https://www.heyrenew.com

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

Mentioned in the Episode:

  • Renew.
  • UDR earnings commentary on lifetime value
  • ApartmentJedi.com
]]> Renewals are having a moment. In this episode, Andrew Bowen is joined by Darcey Forbes of Renew to examine the shift in multifamily toward prioritizing resident retention. Drawing on two decades of industry experience and current market data, Darcey breaks down what’s driving this movement, why it’s more than a temporary trend, and how operators can build better renewal strategies across technology, culture, and communication.

What You’ll Learn in This Episode:

  • What’s fueling the rise in renewal conversion rates across the industry
  • Why retention is no longer a side conversation — it’s the strategy
  • How centralized and specialized teams are changing the game
  • The power of forecasting vs. just measuring renewal performance
  • Why “automate the routine, humanize the exceptions” is the new operations mantra
  • The evolving loyalty opportunity in multifamily (and what we can learn from hotels)
  • How budgeting should reflect the true financial impact of retention
  • The friction points that are holding back renewal performance today

Guest Info:
Darcey Forbes
Industry Principal
Renew
Website: https://www.heyrenew.com

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

Mentioned in the Episode:

  • Renew.
  • UDR earnings commentary on lifetime value
  • ApartmentJedi.com
]]> Andrew Bowen Buzzsprout-17553542 Tue, 30 Sep 2025 07:00:00 -0500 2881 full false The Impact of Agentic AI on Multifamily Marketing The Impact of Agentic AI on Multifamily Marketing In this episode, Andrew Bowen sits down with Mike Whaling, founder of multifamily marketing agency 30 Lines, to explore how agentic AI is transforming marketing — and why content strategy matters more than ever. From zero-click search to corporate branding and centralized marketing, Mike breaks down how operators, marketers, and even asset managers can better position themselves for the next evolution of leasing.

What You’ll Learn in This Episode:

  • Why agentic AI is already shaping renter behavior
  • How zero-click search is disrupting traditional SEO
  • Why content marketing is more important than ever (and how to do it right)
  • The real difference between leasing and locating
  • Why every community amenity should have its own content page
  • How centralized roles (like event planners) can drive both retention and ancillary revenue
  • The missed opportunity of corporate branding in multifamily
  • What property managers can learn from hotels and auto dealerships

Guest Info:
Mike Whaling
President & Founder
30 Lines
Website: https://www.30lines.com

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

Mentioned in the Episode:

  • 30 Lines
  • ApartmentJedi.com
  • U-Haul Migration Trends Report
]]> In this episode, Andrew Bowen sits down with Mike Whaling, founder of multifamily marketing agency 30 Lines, to explore how agentic AI is transforming marketing — and why content strategy matters more than ever. From zero-click search to corporate branding and centralized marketing, Mike breaks down how operators, marketers, and even asset managers can better position themselves for the next evolution of leasing.

What You’ll Learn in This Episode:

  • Why agentic AI is already shaping renter behavior
  • How zero-click search is disrupting traditional SEO
  • Why content marketing is more important than ever (and how to do it right)
  • The real difference between leasing and locating
  • Why every community amenity should have its own content page
  • How centralized roles (like event planners) can drive both retention and ancillary revenue
  • The missed opportunity of corporate branding in multifamily
  • What property managers can learn from hotels and auto dealerships

Guest Info:
Mike Whaling
President & Founder
30 Lines
Website: https://www.30lines.com

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

Mentioned in the Episode:

  • 30 Lines
  • ApartmentJedi.com
  • U-Haul Migration Trends Report
]]> Andrew Bowen Buzzsprout-17553492 Tue, 23 Sep 2025 07:00:00 -0500 2829 full false The Wellness Walk Queen of Multifamily The Wellness Walk Queen of Multifamily In this episode, Andrew Bowen is joined by Kadi Mancuso Rice of the Tailwind Group — affectionately dubbed the “Wellness Walk Queen.”
 Recorded during NAA’s Apartmentalize in Las Vegas, this conversation explores how wellness and intentional leadership intersect with conference culture and onsite performance in multifamily. From 5:45 AM hikes to redefining what self-care means for site teams, Kadi shares actionable insights for building resilient, human-first organizations.

What You’ll Learn in This Episode:

  • How the wellness walk started and why it’s spreading across industry conferences
  • The difference between perks and culture when it comes to wellness at work
  • Small wellness rituals that make a big leadership impact
  • Why walking your property at 3 PM might teach you more than you expect
  • The importance of asking “Hi, how are you?” — and meaning it
  • Tips for translating conference takeaways into action across teams
  • How to foster inclusion for those not attending industry events
  • Why self-care is leadership, not indulgence

Guest Info:
Kadi Mancuso Rice
Vice President of Leasing & Marketing
Tailwind Group
Website: https://www.tailwind-group.com

Host:
Andrew Bowen
ApartmentJedi.com

]]> In this episode, Andrew Bowen is joined by Kadi Mancuso Rice of the Tailwind Group — affectionately dubbed the “Wellness Walk Queen.”
 Recorded during NAA’s Apartmentalize in Las Vegas, this conversation explores how wellness and intentional leadership intersect with conference culture and onsite performance in multifamily. From 5:45 AM hikes to redefining what self-care means for site teams, Kadi shares actionable insights for building resilient, human-first organizations.

What You’ll Learn in This Episode:

  • How the wellness walk started and why it’s spreading across industry conferences
  • The difference between perks and culture when it comes to wellness at work
  • Small wellness rituals that make a big leadership impact
  • Why walking your property at 3 PM might teach you more than you expect
  • The importance of asking “Hi, how are you?” — and meaning it
  • Tips for translating conference takeaways into action across teams
  • How to foster inclusion for those not attending industry events
  • Why self-care is leadership, not indulgence

Guest Info:
Kadi Mancuso Rice
Vice President of Leasing & Marketing
Tailwind Group
Website: https://www.tailwind-group.com

Host:
Andrew Bowen
ApartmentJedi.com

]]> Andrew Bowen Buzzsprout-17553378 Tue, 16 Sep 2025 07:00:00 -0500 2749 2 full false The Real Impact of AI on Multifamily The Real Impact of AI on Multifamily In the premiere episode of the Apartment Jedi podcast, Andrew Bowen sits down with Darren Williams, President of Portico Property Management, for a candid conversation about how culture, technology, and human connection intersect in multifamily housing. From aligning incentives around resident retention to tackling AI-driven fears head-on, Darren brings real talk and sharp insights.

What You’ll Learn in This Episode:

  • Why culture matters more than ever in multifamily operations
  • How Portico is using ChatGPT and CoPilot to empower site teams
  • The difference between customer service and true community-building
  • Why leasing offices should evolve into resident service hubs
  • How renewals are redefining the meaning of repeat business
  • Portico’s playbook for leadership development and scale

Guest Info:
Darren Williams
President, Portico Property Management
Website: https://www.porticopm.com

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

Mentioned in the Episode:

  • Portico Property Management
  • ApartmentJedi.com
]]> In the premiere episode of the Apartment Jedi podcast, Andrew Bowen sits down with Darren Williams, President of Portico Property Management, for a candid conversation about how culture, technology, and human connection intersect in multifamily housing. From aligning incentives around resident retention to tackling AI-driven fears head-on, Darren brings real talk and sharp insights.

What You’ll Learn in This Episode:

  • Why culture matters more than ever in multifamily operations
  • How Portico is using ChatGPT and CoPilot to empower site teams
  • The difference between customer service and true community-building
  • Why leasing offices should evolve into resident service hubs
  • How renewals are redefining the meaning of repeat business
  • Portico’s playbook for leadership development and scale

Guest Info:
Darren Williams
President, Portico Property Management
Website: https://www.porticopm.com

Host:
Andrew Bowen
ApartmentJedi.com | https://www.apartmentjedi.com

Mentioned in the Episode:

  • Portico Property Management
  • ApartmentJedi.com
]]> Andrew Bowen Buzzsprout-17553208 Tue, 09 Sep 2025 07:00:00 -0500 3530 1 full false