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  <title>Tim Talks: Behavioral Health</title>

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  <copyright>© 2026 Tim Talks: Behavioral Health</copyright>
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  <description><![CDATA[<p><b>Tim Talks: Behavioral Health</b> is a fast-paced podcast featuring candid, 10-minute conversations with leaders across the behavioral health field.</p><p><br>Hosted by Timothy Zercher, CEO of A-Train Marketing, each episode dives into what’s actually working in marketing, practice growth, and leadership — with a sharp focus on ethics, sustainability, and smart strategy.</p><p><br>Designed for behavioral health providers, practice owners, and executive leaders, <em>Tim Talks</em> delivers real insight from real operators shaping the future of care.</p><p><br></p><p>Short talks. Big insights. Smarter growth.</p><p><br></p><p>New episodes weekly.</p>]]></description>
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    <itunes:title>Dennis &quot;Denny&quot; Morrison, PhD - Chief Clinical Officer, Eleos Health</itunes:title>
    <title>Dennis &quot;Denny&quot; Morrison, PhD - Chief Clinical Officer, Eleos Health</title>
    <itunes:summary><![CDATA[What does responsible AI actually look like in behavioral health? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Dennis "Denny" Morrison, PhD, Chief Clinical Officer at Eleos Health, to explore how AI can reduce the burden on clinicians without replacing the human side of care. Denny shares his journey from aspiring musician to behavioral health leader, why ambient AI is one of the most promising technologies he has seen in his career, and how organizations ca...]]></itunes:summary>
    <description><![CDATA[<p>What does responsible AI actually look like in behavioral health?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Dennis &quot;Denny&quot; Morrison, PhD, Chief Clinical Officer at Eleos Health, to explore how AI can reduce the burden on clinicians without replacing the human side of care.</p><p>Denny shares his journey from aspiring musician to behavioral health leader, why ambient AI is one of the most promising technologies he has seen in his career, and how organizations can use technology to help clinicians focus on what only they can do.</p><p>They also discuss leadership, changing organizational culture, attracting and retaining great clinicians, and the risks of using general-purpose AI tools as substitutes for purpose-built behavioral health technology.</p><p>It’s a practical conversation about using AI to strengthen care, not replace it.</p>]]></description>
    <content:encoded><![CDATA[<p>What does responsible AI actually look like in behavioral health?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Dennis &quot;Denny&quot; Morrison, PhD, Chief Clinical Officer at Eleos Health, to explore how AI can reduce the burden on clinicians without replacing the human side of care.</p><p>Denny shares his journey from aspiring musician to behavioral health leader, why ambient AI is one of the most promising technologies he has seen in his career, and how organizations can use technology to help clinicians focus on what only they can do.</p><p>They also discuss leadership, changing organizational culture, attracting and retaining great clinicians, and the risks of using general-purpose AI tools as substitutes for purpose-built behavioral health technology.</p><p>It’s a practical conversation about using AI to strengthen care, not replace it.</p>]]></content:encoded>
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    <itunes:title>Anthony Netkovick – Director of Behavioral Health Department, OneWell Health Care</itunes:title>
    <title>Anthony Netkovick – Director of Behavioral Health Department, OneWell Health Care</title>
    <itunes:summary><![CDATA[What does it take to build a behavioral health program the right way from the ground up? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Anthony Netkovick, Director of Behavioral Health at OneWell Health Care, to discuss the realities of launching and scaling an ABA program while staying committed to person-centered care. Anthony shares how his journey from special education into behavioral health shaped his leadership philosophy, why celebrating small wins is ...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to build a behavioral health program the right way from the ground up?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Anthony Netkovick</b>, Director of Behavioral Health at OneWell Health Care, to discuss the realities of launching and scaling an ABA program while staying committed to person-centered care.</p><p>Anthony shares how his journey from special education into behavioral health shaped his leadership philosophy, why celebrating small wins is critical when building a new program, and how strong organizational values create better outcomes for families and clinicians alike.</p><p>The conversation also explores one of behavioral health&apos;s biggest challenges - recruiting and retaining quality professionals—and the role marketing plays in attracting both talented clinicians and the families who need support.</p><p>Whether you&apos;re leading an ABA organization, growing a behavioral health practice, or passionate about ethical, sustainable care, this episode offers practical insights on building programs that put people first.</p><p><b>In this episode, you&apos;ll learn:</b></p><ul><li> Why focusing on small wins leads to long-term success </li><li> How to build an ABA program with a strong culture from day one </li><li> What person-centered care looks like as organizations scale </li><li> The biggest hiring challenges facing behavioral health leaders today </li><li> How strategic marketing helps attract both clinicians and families </li></ul>]]></description>
    <content:encoded><![CDATA[<p>What does it take to build a behavioral health program the right way from the ground up?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Anthony Netkovick</b>, Director of Behavioral Health at OneWell Health Care, to discuss the realities of launching and scaling an ABA program while staying committed to person-centered care.</p><p>Anthony shares how his journey from special education into behavioral health shaped his leadership philosophy, why celebrating small wins is critical when building a new program, and how strong organizational values create better outcomes for families and clinicians alike.</p><p>The conversation also explores one of behavioral health&apos;s biggest challenges - recruiting and retaining quality professionals—and the role marketing plays in attracting both talented clinicians and the families who need support.</p><p>Whether you&apos;re leading an ABA organization, growing a behavioral health practice, or passionate about ethical, sustainable care, this episode offers practical insights on building programs that put people first.</p><p><b>In this episode, you&apos;ll learn:</b></p><ul><li> Why focusing on small wins leads to long-term success </li><li> How to build an ABA program with a strong culture from day one </li><li> What person-centered care looks like as organizations scale </li><li> The biggest hiring challenges facing behavioral health leaders today </li><li> How strategic marketing helps attract both clinicians and families </li></ul>]]></content:encoded>
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    <itunes:title>Tyler Krueger, M.S., BCBA – Founder &amp; CEO, SessionABA</itunes:title>
    <title>Tyler Krueger, M.S., BCBA – Founder &amp; CEO, SessionABA</title>
    <itunes:summary><![CDATA[What happens when a BCBA with years of clinical experience decides to build the software they always wished existed? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Tyler Krueger, Founder and CEO of SessionABA, to discuss the operational challenges facing independent ABA providers and why better technology can improve both clinical care and workplace culture. Ty shares his journey from clinician and clinical director to software founder, explaining how firsthan...]]></itunes:summary>
    <description><![CDATA[<p>What happens when a BCBA with years of clinical experience decides to build the software they always wished existed?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Tyler Krueger</b>, Founder and CEO of SessionABA, to discuss the operational challenges facing independent ABA providers and why better technology can improve both clinical care and workplace culture.</p><p>Ty shares his journey from clinician and clinical director to software founder, explaining how firsthand experience with documentation, billing, and administrative burdens inspired him to create a practice management platform built specifically for ABA providers. The conversation also explores the importance of protecting independent clinics, building strong organizational cultures, hiring the right people, and creating systems that allow clinicians to spend more time with clients and less time behind a computer.</p><p>They also dive into practical marketing strategies for growing a behavioral health business, why providing value always outperforms hard selling, and how authentic communities can become the strongest driver of long-term success.</p><p>Whether you&apos;re an ABA clinic owner, BCBA, behavioral health leader, or entrepreneur, this episode offers practical insights on leadership, innovation, and building organizations that put people first. </p>]]></description>
    <content:encoded><![CDATA[<p>What happens when a BCBA with years of clinical experience decides to build the software they always wished existed?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Tyler Krueger</b>, Founder and CEO of SessionABA, to discuss the operational challenges facing independent ABA providers and why better technology can improve both clinical care and workplace culture.</p><p>Ty shares his journey from clinician and clinical director to software founder, explaining how firsthand experience with documentation, billing, and administrative burdens inspired him to create a practice management platform built specifically for ABA providers. The conversation also explores the importance of protecting independent clinics, building strong organizational cultures, hiring the right people, and creating systems that allow clinicians to spend more time with clients and less time behind a computer.</p><p>They also dive into practical marketing strategies for growing a behavioral health business, why providing value always outperforms hard selling, and how authentic communities can become the strongest driver of long-term success.</p><p>Whether you&apos;re an ABA clinic owner, BCBA, behavioral health leader, or entrepreneur, this episode offers practical insights on leadership, innovation, and building organizations that put people first. </p>]]></content:encoded>
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    <itunes:duration>702</itunes:duration>
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    <itunes:title>Mina G. Yacoub, PharmD, BCPS – Founder &amp; CEO, Qik Productions</itunes:title>
    <title>Mina G. Yacoub, PharmD, BCPS – Founder &amp; CEO, Qik Productions</title>
    <itunes:summary><![CDATA[Patients often leave a healthcare appointment with the right information—but not the understanding they need when questions arise later. In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Mina G. Yacoub, PharmD, BCPS, Founder &amp; CEO of Qik Productions, to discuss one of healthcare's biggest blind spots: what happens after the patient leaves. Drawing on her experience as a pharmacist, Mina shares why patient education shouldn't end at the point of care and how h...]]></itunes:summary>
    <description><![CDATA[<p>Patients often leave a healthcare appointment with the right information—but not the understanding they need when questions arise later.</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Mina G. Yacoub, PharmD, BCPS</b>, Founder &amp; CEO of Qik Productions, to discuss one of healthcare&apos;s biggest blind spots: what happens after the patient leaves.</p><p>Drawing on her experience as a pharmacist, Mina shares why patient education shouldn&apos;t end at the point of care and how healthcare organizations can improve outcomes by delivering educational content when patients need it most. She also explains how engagement analytics can strengthen patient education without losing the human connection, the challenges of building a healthcare startup, and why solving the right problem matters more than selling the right product.</p><p>Whether you&apos;re a behavioral health leader, clinician, or healthcare innovator, this conversation offers practical insights into improving patient understanding and engagement beyond the exam room.</p><p><b>In this episode, you&apos;ll learn:</b></p><ul><li> Why patients forget critical healthcare information after appointments </li><li> How continuous education improves patient understanding and adherence </li><li> Using engagement analytics to strengthen patient education </li><li> The biggest lessons from building a healthcare startup </li><li> Why successful organizations focus on problems before solutions </li><li> How digital education is changing the future of patient care</li></ul>]]></description>
    <content:encoded><![CDATA[<p>Patients often leave a healthcare appointment with the right information—but not the understanding they need when questions arise later.</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Mina G. Yacoub, PharmD, BCPS</b>, Founder &amp; CEO of Qik Productions, to discuss one of healthcare&apos;s biggest blind spots: what happens after the patient leaves.</p><p>Drawing on her experience as a pharmacist, Mina shares why patient education shouldn&apos;t end at the point of care and how healthcare organizations can improve outcomes by delivering educational content when patients need it most. She also explains how engagement analytics can strengthen patient education without losing the human connection, the challenges of building a healthcare startup, and why solving the right problem matters more than selling the right product.</p><p>Whether you&apos;re a behavioral health leader, clinician, or healthcare innovator, this conversation offers practical insights into improving patient understanding and engagement beyond the exam room.</p><p><b>In this episode, you&apos;ll learn:</b></p><ul><li> Why patients forget critical healthcare information after appointments </li><li> How continuous education improves patient understanding and adherence </li><li> Using engagement analytics to strengthen patient education </li><li> The biggest lessons from building a healthcare startup </li><li> Why successful organizations focus on problems before solutions </li><li> How digital education is changing the future of patient care</li></ul>]]></content:encoded>
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    <pubDate>Thu, 23 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>467</itunes:duration>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Mary O&#39;Connor, MD – Founder &amp; Chief Medical Officer, Vori Health</itunes:title>
    <title>Mary O&#39;Connor, MD – Founder &amp; Chief Medical Officer, Vori Health</title>
    <itunes:summary><![CDATA[What does it take to transform healthcare without sacrificing quality of care? In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Dr. Mary O'Connor, Founder and Chief Medical Officer of Vori Health and former Chair of Orthopedic Surgery at Mayo Clinic Florida, to discuss why the healthcare system must shift toward value-based care. Mary shares why she transitioned from practicing orthopedic surgery to leading healthcare innovation, how telehealth is improving a...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to transform healthcare without sacrificing quality of care?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy A. Zercher sits down with <b>Dr. Mary O&apos;Connor</b>, Founder and Chief Medical Officer of Vori Health and former Chair of Orthopedic Surgery at Mayo Clinic Florida, to discuss why the healthcare system must shift toward value-based care.</p><p>Mary shares why she transitioned from practicing orthopedic surgery to leading healthcare innovation, how telehealth is improving access while reducing unnecessary costs, and why the current reimbursement model often rewards expensive procedures over better patient outcomes. She also explains why successful healthcare innovation depends on collaboration between clinicians and technology teams, what it takes to build high-performing organizations, and how employers and insurers are driving the adoption of more effective care models.</p><p>Whether you&apos;re a behavioral health executive, healthcare leader, or entrepreneur, this conversation offers practical insights into leadership, innovation, and building systems that put patients first. </p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to transform healthcare without sacrificing quality of care?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy A. Zercher sits down with <b>Dr. Mary O&apos;Connor</b>, Founder and Chief Medical Officer of Vori Health and former Chair of Orthopedic Surgery at Mayo Clinic Florida, to discuss why the healthcare system must shift toward value-based care.</p><p>Mary shares why she transitioned from practicing orthopedic surgery to leading healthcare innovation, how telehealth is improving access while reducing unnecessary costs, and why the current reimbursement model often rewards expensive procedures over better patient outcomes. She also explains why successful healthcare innovation depends on collaboration between clinicians and technology teams, what it takes to build high-performing organizations, and how employers and insurers are driving the adoption of more effective care models.</p><p>Whether you&apos;re a behavioral health executive, healthcare leader, or entrepreneur, this conversation offers practical insights into leadership, innovation, and building systems that put patients first. </p>]]></content:encoded>
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    <pubDate>Tue, 21 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>881</itunes:duration>
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    <itunes:title>Jennifer Couldry, DMA, CHT - Founder &amp; CEO, Soul Echo Therapy</itunes:title>
    <title>Jennifer Couldry, DMA, CHT - Founder &amp; CEO, Soul Echo Therapy</title>
    <itunes:summary><![CDATA[What if healing doesn't always start with words? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Dr. Jennifer Couldry, Founder &amp; CEO of Soul Echo Therapy, to explore the powerful connection between sound, the nervous system, and emotional healing. Jennifer shares how her unique background as an opera singer, technology leader, and clinical sound therapist led her to combine music, neuroscience, hypnotherapy, and subconscious work to help clients navigate trauma...]]></itunes:summary>
    <description><![CDATA[<p>What if healing doesn&apos;t always start with words?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dr. Jennifer Couldry, Founder &amp; CEO of Soul Echo Therapy, to explore the powerful connection between sound, the nervous system, and emotional healing.</p><p>Jennifer shares how her unique background as an opera singer, technology leader, and clinical sound therapist led her to combine music, neuroscience, hypnotherapy, and subconscious work to help clients navigate trauma, anxiety, burnout, and stress. The conversation also dives into the opportunities and risks AI presents in mental healthcare, the importance of human connection in healing, and why nervous system regulation may be the missing piece for many people struggling to move forward.</p><p>Topics covered include:</p><ul><li> How sound therapy impacts the nervous system </li><li> The role of hypnotherapy in behavior change </li><li> AI&apos;s place in mental health care </li><li> Why younger generations may be vulnerable to AI relationships </li><li> Practical strategies for breaking unhealthy patterns </li><li> Creative marketing strategies for niche behavioral health services </li></ul><p>If you&apos;ve ever wondered how science, sound, and the subconscious intersect, this is an episode you won&apos;t want to miss.</p>]]></description>
    <content:encoded><![CDATA[<p>What if healing doesn&apos;t always start with words?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dr. Jennifer Couldry, Founder &amp; CEO of Soul Echo Therapy, to explore the powerful connection between sound, the nervous system, and emotional healing.</p><p>Jennifer shares how her unique background as an opera singer, technology leader, and clinical sound therapist led her to combine music, neuroscience, hypnotherapy, and subconscious work to help clients navigate trauma, anxiety, burnout, and stress. The conversation also dives into the opportunities and risks AI presents in mental healthcare, the importance of human connection in healing, and why nervous system regulation may be the missing piece for many people struggling to move forward.</p><p>Topics covered include:</p><ul><li> How sound therapy impacts the nervous system </li><li> The role of hypnotherapy in behavior change </li><li> AI&apos;s place in mental health care </li><li> Why younger generations may be vulnerable to AI relationships </li><li> Practical strategies for breaking unhealthy patterns </li><li> Creative marketing strategies for niche behavioral health services </li></ul><p>If you&apos;ve ever wondered how science, sound, and the subconscious intersect, this is an episode you won&apos;t want to miss.</p>]]></content:encoded>
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    <pubDate>Thu, 16 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>647</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>11</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/wtu0pljrb2q60o82ucf8qj3uycsm">Jennifer E. Couldry</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Rachael Cain, M.S., BCBA, LBA - Regional Clinical Director, Autism Center of Excellence</itunes:title>
    <title>Rachael Cain, M.S., BCBA, LBA - Regional Clinical Director, Autism Center of Excellence</title>
    <itunes:summary><![CDATA[What does it take to build a clinic culture that people actually want to be part of? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Rachael Cain, M.S., BCBA, LBA, Regional Clinical Director at Autism Center of Excellence, to discuss leadership, culture, and the challenges of scaling ABA organizations without losing what makes them special. Rachael shares how understanding individual passions can keep clinicians engaged, why creating fun and joy at work matters jus...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to build a clinic culture that people actually want to be part of?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with <b>Rachael Cain, M.S., BCBA, LBA</b>, Regional Clinical Director at Autism Center of Excellence, to discuss leadership, culture, and the challenges of scaling ABA organizations without losing what makes them special.</p><p>Rachael shares how understanding individual passions can keep clinicians engaged, why creating fun and joy at work matters just as much as clinical excellence, and how leaders can make new team members feel like they belong from day one.</p><p>They also explore one of the biggest challenges facing ABA providers today: BCBA burnout and retention. Rachael discusses creative approaches to recruitment, apprenticeship models for new BCBAs, and why personalized benefits may be the future of clinician retention.</p><p>Topics covered include:</p><ul><li> Building a culture that keeps clinicians engaged </li><li> Maintaining team identity while scaling </li><li> Supporting and retaining new BCBAs </li><li> Creative employee benefits that actually matter </li><li> Community partnerships as a growth strategy for ABA organizations </li></ul><p>If you&apos;re leading a behavioral health organization or growing an ABA practice, this conversation is packed with practical insights you can apply immediately.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to build a clinic culture that people actually want to be part of?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with <b>Rachael Cain, M.S., BCBA, LBA</b>, Regional Clinical Director at Autism Center of Excellence, to discuss leadership, culture, and the challenges of scaling ABA organizations without losing what makes them special.</p><p>Rachael shares how understanding individual passions can keep clinicians engaged, why creating fun and joy at work matters just as much as clinical excellence, and how leaders can make new team members feel like they belong from day one.</p><p>They also explore one of the biggest challenges facing ABA providers today: BCBA burnout and retention. Rachael discusses creative approaches to recruitment, apprenticeship models for new BCBAs, and why personalized benefits may be the future of clinician retention.</p><p>Topics covered include:</p><ul><li> Building a culture that keeps clinicians engaged </li><li> Maintaining team identity while scaling </li><li> Supporting and retaining new BCBAs </li><li> Creative employee benefits that actually matter </li><li> Community partnerships as a growth strategy for ABA organizations </li></ul><p>If you&apos;re leading a behavioral health organization or growing an ABA practice, this conversation is packed with practical insights you can apply immediately.</p>]]></content:encoded>
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    <pubDate>Tue, 14 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>565</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>10</itunes:episode>
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  </item>
  <item>
    <itunes:title>Stacey Shook, PhD – Director, Northwest Behavioral Associates</itunes:title>
    <title>Stacey Shook, PhD – Director, Northwest Behavioral Associates</title>
    <itunes:summary><![CDATA[What does it take to build ABA programs that create lasting independence for learners? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Stacey Shook, PhD, Director of Northwest Behavioral Associates, to discuss what she's learned from more than 25 years in the field of Applied Behavior Analysis. Stacey shares how delivering services across clinics, homes, schools, and communities leads to better long-term outcomes, why organizational values matter just as much as cl...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to build ABA programs that create lasting independence for learners?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Stacey Shook, PhD</b>, Director of Northwest Behavioral Associates, to discuss what she&apos;s learned from more than 25 years in the field of Applied Behavior Analysis.</p><p>Stacey shares how delivering services across clinics, homes, schools, and communities leads to better long-term outcomes, why organizational values matter just as much as clinical skills when hiring and developing staff, and how meaningful supervision and mentorship shape the next generation of behavior analysts.</p><p>They also discuss the growing challenges of insurance-driven care, clinician recruitment, burnout, and why protecting quality of care must remain the priority—even when financial pressures push organizations in another direction.</p><p>Whether you&apos;re an ABA provider, behavioral health leader, or clinician, this conversation offers practical insights on leadership, service delivery, and building organizations that truly make a difference.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to build ABA programs that create lasting independence for learners?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Stacey Shook, PhD</b>, Director of Northwest Behavioral Associates, to discuss what she&apos;s learned from more than 25 years in the field of Applied Behavior Analysis.</p><p>Stacey shares how delivering services across clinics, homes, schools, and communities leads to better long-term outcomes, why organizational values matter just as much as clinical skills when hiring and developing staff, and how meaningful supervision and mentorship shape the next generation of behavior analysts.</p><p>They also discuss the growing challenges of insurance-driven care, clinician recruitment, burnout, and why protecting quality of care must remain the priority—even when financial pressures push organizations in another direction.</p><p>Whether you&apos;re an ABA provider, behavioral health leader, or clinician, this conversation offers practical insights on leadership, service delivery, and building organizations that truly make a difference.</p>]]></content:encoded>
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    <pubDate>Thu, 09 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>649</itunes:duration>
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  </item>
  <item>
    <itunes:title>Jennifer Helten – CEO &amp; Founder, Unique Pathways, LLC</itunes:title>
    <title>Jennifer Helten – CEO &amp; Founder, Unique Pathways, LLC</title>
    <itunes:summary><![CDATA[What does it take to grow an ABA organization for more than a decade without losing sight of the mission? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Jennifer Helten, CEO and Founder of Unique Pathways, to discuss the leadership principles that have helped her scale a thriving ABA organization while staying committed to children, families, and meaningful outcomes. Jennifer shares why great leaders should say "not right now" instead of simply "no," how mission-d...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to grow an ABA organization for more than a decade without losing sight of the mission?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Jennifer Helten</b>, CEO and Founder of Unique Pathways, to discuss the leadership principles that have helped her scale a thriving ABA organization while staying committed to children, families, and meaningful outcomes.</p><p>Jennifer shares why great leaders should say &quot;not right now&quot; instead of simply &quot;no,&quot; how mission-driven feedback strengthens culture and retention, and the communication challenges that come with rapid growth. She also explains why longevity and trust have become some of her organization&apos;s greatest marketing advantages and why partnering with marketers who truly understand ABA makes all the difference.</p><p>Whether you&apos;re leading an ABA practice, growing a behavioral health organization, or building a mission-driven team, this conversation is packed with practical leadership insights.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to grow an ABA organization for more than a decade without losing sight of the mission?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Jennifer Helten</b>, CEO and Founder of Unique Pathways, to discuss the leadership principles that have helped her scale a thriving ABA organization while staying committed to children, families, and meaningful outcomes.</p><p>Jennifer shares why great leaders should say &quot;not right now&quot; instead of simply &quot;no,&quot; how mission-driven feedback strengthens culture and retention, and the communication challenges that come with rapid growth. She also explains why longevity and trust have become some of her organization&apos;s greatest marketing advantages and why partnering with marketers who truly understand ABA makes all the difference.</p><p>Whether you&apos;re leading an ABA practice, growing a behavioral health organization, or building a mission-driven team, this conversation is packed with practical leadership insights.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 07 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>590</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>8</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/8nolw01vqphben059mxp89gdvpc8">Jennifer Helten</podcast:person>
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  <item>
    <itunes:title>Justin Chase - CEO, Solari, Inc.</itunes:title>
    <title>Justin Chase - CEO, Solari, Inc.</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Justin Chase, CEO of Solari, Inc., to discuss what it truly takes to build behavioral health crisis systems that save lives. Justin shares lessons from leading one of the nation's largest crisis response organizations, including the importance of seamless care transitions, maintaining culture during rapid growth, and balancing compassion with accountability through heart-led leadership. The conversation also explores ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Justin Chase, CEO of Solari, Inc., to discuss what it truly takes to build behavioral health crisis systems that save lives.</p><p>Justin shares lessons from leading one of the nation&apos;s largest crisis response organizations, including the importance of seamless care transitions, maintaining culture during rapid growth, and balancing compassion with accountability through heart-led leadership.</p><p>The conversation also explores the future of crisis care, the role of relationships in building successful partnerships, and how organizations can leverage technology and AI while staying mission-focused.</p><p>Whether you&apos;re a behavioral health leader, clinician, or executive focused on scaling impact, this episode offers practical insights on leadership, system design, and creating sustainable growth in high-stakes environments.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Justin Chase, CEO of Solari, Inc., to discuss what it truly takes to build behavioral health crisis systems that save lives.</p><p>Justin shares lessons from leading one of the nation&apos;s largest crisis response organizations, including the importance of seamless care transitions, maintaining culture during rapid growth, and balancing compassion with accountability through heart-led leadership.</p><p>The conversation also explores the future of crisis care, the role of relationships in building successful partnerships, and how organizations can leverage technology and AI while staying mission-focused.</p><p>Whether you&apos;re a behavioral health leader, clinician, or executive focused on scaling impact, this episode offers practical insights on leadership, system design, and creating sustainable growth in high-stakes environments.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Fri, 03 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>420</itunes:duration>
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  <item>
    <itunes:title>Jeremy Schall – CEO, Scottsdale Behavioral Health</itunes:title>
    <title>Jeremy Schall – CEO, Scottsdale Behavioral Health</title>
    <itunes:summary><![CDATA[On this episode of Tim Talks: Behavioral Health, Tim sits down with Jeremy Schall, CEO of Scottsdale Behavioral Health, to discuss the powerful intersection of behavioral health, recovery, and justice reform. Jeremy shares his deeply personal journey from being a defendant and patient within the justice system to becoming a leader dedicated to helping justice-impacted individuals rebuild their lives. Together, they explore why connection is at the heart of recovery, the importance of lived ex...]]></itunes:summary>
    <description><![CDATA[<p>On this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Jeremy Schall, CEO of Scottsdale Behavioral Health, to discuss the powerful intersection of behavioral health, recovery, and justice reform.</p><p>Jeremy shares his deeply personal journey from being a defendant and patient within the justice system to becoming a leader dedicated to helping justice-impacted individuals rebuild their lives. Together, they explore why connection is at the heart of recovery, the importance of lived experience in behavioral health organizations, and how peer support can transform outcomes for individuals navigating reentry.</p><p>Jeremy also shares practical insights on building effective reentry programs, preventing staff burnout, and why partnerships with probation departments and justice systems are critical for behavioral health organizations looking to create lasting community impact.</p><p>This conversation is a powerful reminder that people are more than their past mistakes—and that connection, compassion, and community can change lives.</p>]]></description>
    <content:encoded><![CDATA[<p>On this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Jeremy Schall, CEO of Scottsdale Behavioral Health, to discuss the powerful intersection of behavioral health, recovery, and justice reform.</p><p>Jeremy shares his deeply personal journey from being a defendant and patient within the justice system to becoming a leader dedicated to helping justice-impacted individuals rebuild their lives. Together, they explore why connection is at the heart of recovery, the importance of lived experience in behavioral health organizations, and how peer support can transform outcomes for individuals navigating reentry.</p><p>Jeremy also shares practical insights on building effective reentry programs, preventing staff burnout, and why partnerships with probation departments and justice systems are critical for behavioral health organizations looking to create lasting community impact.</p><p>This conversation is a powerful reminder that people are more than their past mistakes—and that connection, compassion, and community can change lives.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 02 Jul 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>843</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>6</itunes:episode>
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    <itunes:title>Dr. Nicolle Carr – CEO, Integrated Brain Health | Founder, OKABA</itunes:title>
    <title>Dr. Nicolle Carr – CEO, Integrated Brain Health | Founder, OKABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Dr. R. Nicolle Carr to discuss some of the biggest ethical and access challenges facing the ABA field today. Dr. Carr shares her unexpected journey into behavior analysis, why ethical decision-making often lives in the gray areas rather than the textbook, and how providers can better prepare clinicians for the realities of practice. The conversation explores rural access to ABA services, the limitations of diagnosis-b...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dr. R. Nicolle Carr to discuss some of the biggest ethical and access challenges facing the ABA field today.</p><p>Dr. Carr shares her unexpected journey into behavior analysis, why ethical decision-making often lives in the gray areas rather than the textbook, and how providers can better prepare clinicians for the realities of practice. The conversation explores rural access to ABA services, the limitations of diagnosis-based funding, and the difficult real-world decisions clinicians face every day.</p><p>They also discuss leadership, creating a culture where ethical concerns can be openly discussed, and why being a trusted community resource may be one of the most effective growth strategies for behavioral health organizations.</p><p>Whether you&apos;re a clinician, leader, or practice owner, this episode offers practical insights on ethics, access, leadership, and sustainable growth in behavioral health.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dr. R. Nicolle Carr to discuss some of the biggest ethical and access challenges facing the ABA field today.</p><p>Dr. Carr shares her unexpected journey into behavior analysis, why ethical decision-making often lives in the gray areas rather than the textbook, and how providers can better prepare clinicians for the realities of practice. The conversation explores rural access to ABA services, the limitations of diagnosis-based funding, and the difficult real-world decisions clinicians face every day.</p><p>They also discuss leadership, creating a culture where ethical concerns can be openly discussed, and why being a trusted community resource may be one of the most effective growth strategies for behavioral health organizations.</p><p>Whether you&apos;re a clinician, leader, or practice owner, this episode offers practical insights on ethics, access, leadership, and sustainable growth in behavioral health.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 30 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>935</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>5</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/d1ot4j5qswcfjcvhtepi5nl3o812">Dr. Nicolle Carr</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Carolyn Bradfield – Founder &amp; CEO, Pathroot Health</itunes:title>
    <title>Carolyn Bradfield – Founder &amp; CEO, Pathroot Health</title>
    <itunes:summary><![CDATA[What role do families play in addiction treatment success? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Carolyn Bradfield, Founder &amp; CEO of Pathroot Health, to discuss why family engagement may be one of the most overlooked factors in treatment retention and recovery outcomes. Drawing from both professional experience and her personal journey as the parent of a daughter who struggled with addiction, Carolyn shares powerful insights into the gaps families fac...]]></itunes:summary>
    <description><![CDATA[<p>What role do families play in addiction treatment success?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with Carolyn Bradfield, Founder &amp; CEO of Pathroot Health, to discuss why family engagement may be one of the most overlooked factors in treatment retention and recovery outcomes.</p><p>Drawing from both professional experience and her personal journey as the parent of a daughter who struggled with addiction, Carolyn shares powerful insights into the gaps families face throughout the treatment process. She explains how treatment providers can better support families, reduce early discharges, improve retention, and create stronger outcomes for both patients and organizations.</p><p>The conversation also explores the financial impact of treatment dropouts, the importance of family alignment, and why education and engagement can be the difference between success and failure in recovery.</p><p>If you&apos;re a behavioral health leader, addiction treatment provider, or anyone passionate about improving recovery outcomes, this is a conversation you won&apos;t want to miss.</p>]]></description>
    <content:encoded><![CDATA[<p>What role do families play in addiction treatment success?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with Carolyn Bradfield, Founder &amp; CEO of Pathroot Health, to discuss why family engagement may be one of the most overlooked factors in treatment retention and recovery outcomes.</p><p>Drawing from both professional experience and her personal journey as the parent of a daughter who struggled with addiction, Carolyn shares powerful insights into the gaps families face throughout the treatment process. She explains how treatment providers can better support families, reduce early discharges, improve retention, and create stronger outcomes for both patients and organizations.</p><p>The conversation also explores the financial impact of treatment dropouts, the importance of family alignment, and why education and engagement can be the difference between success and failure in recovery.</p><p>If you&apos;re a behavioral health leader, addiction treatment provider, or anyone passionate about improving recovery outcomes, this is a conversation you won&apos;t want to miss.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 25 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>684</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>4</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/nbj4uq5rg3bw9k85xfpwh1ipok1e">Carolyn Bradfield</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Dr. Tara Chalakani – CEO, Preferred Behavioral Health Group</itunes:title>
    <title>Dr. Tara Chalakani – CEO, Preferred Behavioral Health Group</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Dr. Tara Chalakani, CEO of Preferred Behavioral Health Group, to discuss what it takes to lead and grow a mission-driven behavioral health organization. Drawing on more than three decades of healthcare leadership experience, Dr. Chalakani shares lessons on building a strong organizational culture, staying anchored to your mission during periods of growth, and leading with both compassion and accountability. She also d...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dr. Tara Chalakani, CEO of Preferred Behavioral Health Group, to discuss what it takes to lead and grow a mission-driven behavioral health organization.</p><p>Drawing on more than three decades of healthcare leadership experience, Dr. Chalakani shares lessons on building a strong organizational culture, staying anchored to your mission during periods of growth, and leading with both compassion and accountability. She also discusses the challenges nonprofit organizations face when scaling services, retaining top talent, and securing the resources needed to support their communities.</p><p>The conversation also explores practical marketing strategies for behavioral health providers, including the importance of brand consistency, employee advocacy, social media visibility, and creating meaningful engagement through newsletters and events.</p><p>Whether you&apos;re leading an ABA organization, behavioral health practice, or nonprofit healthcare organization, this episode offers valuable insights on leadership, culture, growth, and sustainable impact.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dr. Tara Chalakani, CEO of Preferred Behavioral Health Group, to discuss what it takes to lead and grow a mission-driven behavioral health organization.</p><p>Drawing on more than three decades of healthcare leadership experience, Dr. Chalakani shares lessons on building a strong organizational culture, staying anchored to your mission during periods of growth, and leading with both compassion and accountability. She also discusses the challenges nonprofit organizations face when scaling services, retaining top talent, and securing the resources needed to support their communities.</p><p>The conversation also explores practical marketing strategies for behavioral health providers, including the importance of brand consistency, employee advocacy, social media visibility, and creating meaningful engagement through newsletters and events.</p><p>Whether you&apos;re leading an ABA organization, behavioral health practice, or nonprofit healthcare organization, this episode offers valuable insights on leadership, culture, growth, and sustainable impact.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 23 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>562</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>3</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/pubw12pl8zxv2rv1dijxa26evar9">Dr. Tara Chalakani</podcast:person>
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  </item>
  <item>
    <itunes:title>Armon Aghaie - Chief Executive Officer, Unity Behavioral Services</itunes:title>
    <title>Armon Aghaie - Chief Executive Officer, Unity Behavioral Services</title>
    <itunes:summary><![CDATA[What does it take to build an ABA organization where people actually stay? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Armon Aghaie, CEO of Unity Behavioral Services, to discuss leadership, culture, retention, and the future of ABA. After spending a decade scaling technology companies, Armon made the decision to leave the tech world and pursue a mission centered on helping children discover their purpose and potential. That journey ultimately led to the cre...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to build an ABA organization where people actually stay?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Armon Aghaie, CEO of Unity Behavioral Services, to discuss leadership, culture, retention, and the future of ABA.</p><p>After spending a decade scaling technology companies, Armon made the decision to leave the tech world and pursue a mission centered on helping children discover their purpose and potential. That journey ultimately led to the creation of Unity Behavioral Services.</p><p>Armon shares why he believes most organizations overcomplicate leadership, how a human-first approach has helped Unity achieve virtually unheard-of retention rates, and why being selective about hiring may be the key to building exceptional teams. He also discusses the challenges of scaling an ABA provider, lessons learned from rapid growth, and the marketing strategies helping Unity expand its impact.</p><p>If you&apos;re an ABA leader looking to strengthen your culture, improve retention, and build a mission-driven organization, this conversation is packed with practical insights.</p><p>Learn more about Unity Behavioral Services: <a href='https://unitybehavioralservices.unityco.co/'>https://unitybehavioralservices.unityco.co</a></p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to build an ABA organization where people actually stay?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Armon Aghaie, CEO of Unity Behavioral Services, to discuss leadership, culture, retention, and the future of ABA.</p><p>After spending a decade scaling technology companies, Armon made the decision to leave the tech world and pursue a mission centered on helping children discover their purpose and potential. That journey ultimately led to the creation of Unity Behavioral Services.</p><p>Armon shares why he believes most organizations overcomplicate leadership, how a human-first approach has helped Unity achieve virtually unheard-of retention rates, and why being selective about hiring may be the key to building exceptional teams. He also discusses the challenges of scaling an ABA provider, lessons learned from rapid growth, and the marketing strategies helping Unity expand its impact.</p><p>If you&apos;re an ABA leader looking to strengthen your culture, improve retention, and build a mission-driven organization, this conversation is packed with practical insights.</p><p>Learn more about Unity Behavioral Services: <a href='https://unitybehavioralservices.unityco.co/'>https://unitybehavioralservices.unityco.co</a></p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 18 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>1016</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>2</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/dn7b461d4o971tllhuuphs1nmmhd">Armon Aghaie</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Rachelle Wisotsky &amp; Avi Wisotsky - Founder and Clinical Director &amp; CEO, RightWay ABA</itunes:title>
    <title>Rachelle Wisotsky &amp; Avi Wisotsky - Founder and Clinical Director &amp; CEO, RightWay ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Rachelle and Avi Wisotsky of RightWay ABA to discuss what it takes to build an ABA organization the right way. Rachelle brings the clinical heart as a BCBA, while Avi brings the operational and business strategy needed to scale. Together, they share how personal connection, caregiver involvement, clinical excellence, and community relationships shape the way they serve families. They also discuss the challenges of rap...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Rachelle and Avi Wisotsky of RightWay ABA to discuss what it takes to build an ABA organization the right way.</p><p>Rachelle brings the clinical heart as a BCBA, while Avi brings the operational and business strategy needed to scale. Together, they share how personal connection, caregiver involvement, clinical excellence, and community relationships shape the way they serve families.</p><p>They also discuss the challenges of rapid growth, maintaining quality care, supporting staff, and why real value in ABA comes from doing the work before asking for anything in return.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Rachelle and Avi Wisotsky of RightWay ABA to discuss what it takes to build an ABA organization the right way.</p><p>Rachelle brings the clinical heart as a BCBA, while Avi brings the operational and business strategy needed to scale. Together, they share how personal connection, caregiver involvement, clinical excellence, and community relationships shape the way they serve families.</p><p>They also discuss the challenges of rapid growth, maintaining quality care, supporting staff, and why real value in ABA comes from doing the work before asking for anything in return.</p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2507919/episodes/19349743-rachelle-wisotsky-avi-wisotsky-founder-and-clinical-director-ceo-rightway-aba.mp3" length="11274369" type="audio/mpeg" />
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 16 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>936</itunes:duration>
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    <itunes:season>2</itunes:season>
    <itunes:episode>1</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/jqwelewvxub5myrkd9usedsv6bez">Avi Wisotsky, FCAS</podcast:person>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Steven Schiff - Chairman of the Board, East Texas Community Clinic</itunes:title>
    <title>Steven Schiff - Chairman of the Board, East Texas Community Clinic</title>
    <itunes:summary><![CDATA[What does it take to grow a healthcare organization while staying focused on the people it serves? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Steven Schiff, Chairman of the Board at East Texas Community Clinic, to discuss leadership, growth, and the power of relationships in healthcare. Steven shares how his background in global sales, marketing, and entrepreneurship helped guide the expansion of East Texas Community Clinic from a single-site operation int...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to grow a healthcare organization while staying focused on the people it serves?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Steven Schiff, Chairman of the Board at East Texas Community Clinic, to discuss leadership, growth, and the power of relationships in healthcare.</p><p>Steven shares how his background in global sales, marketing, and entrepreneurship helped guide the expansion of East Texas Community Clinic from a single-site operation into a growing healthcare organization serving thousands of patients across multiple communities. He explains why building trust with patients, providers, and community partners has been the foundation of the clinic&apos;s success.</p><p>The conversation also explores the challenges of scaling healthcare services, recruiting top clinical talent in rural communities, creating sustainable funding models, and developing innovative partnerships that improve access to care. Steven offers valuable insights for healthcare leaders looking to balance mission, growth, and long-term impact.</p><p>Whether you&apos;re leading a behavioral health organization, healthcare practice, or nonprofit, this episode is packed with practical lessons on leadership, community engagement, and sustainable growth.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to grow a healthcare organization while staying focused on the people it serves?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Steven Schiff, Chairman of the Board at East Texas Community Clinic, to discuss leadership, growth, and the power of relationships in healthcare.</p><p>Steven shares how his background in global sales, marketing, and entrepreneurship helped guide the expansion of East Texas Community Clinic from a single-site operation into a growing healthcare organization serving thousands of patients across multiple communities. He explains why building trust with patients, providers, and community partners has been the foundation of the clinic&apos;s success.</p><p>The conversation also explores the challenges of scaling healthcare services, recruiting top clinical talent in rural communities, creating sustainable funding models, and developing innovative partnerships that improve access to care. Steven offers valuable insights for healthcare leaders looking to balance mission, growth, and long-term impact.</p><p>Whether you&apos;re leading a behavioral health organization, healthcare practice, or nonprofit, this episode is packed with practical lessons on leadership, community engagement, and sustainable growth.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Fri, 12 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>528</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>99</itunes:episode>
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  <item>
    <itunes:title>Ericka Braggs – Founder, Shape Our Village</itunes:title>
    <title>Ericka Braggs – Founder, Shape Our Village</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Ericka Braggs, Founder of Shape Our Village and co-author of the A Million Possibilities caregiver training curriculum. Drawing from her background as a school counselor and BCBA, Ericka shares why some of the most effective ABA interventions begin by listening before teaching. She discusses the importance of cultural humility, building genuine partnerships with families, and creating programs that work in the rea...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Ericka Braggs, Founder of Shape Our Village and co-author of the <em>A Million Possibilities</em> caregiver training curriculum.</p><p>Drawing from her background as a school counselor and BCBA, Ericka shares why some of the most effective ABA interventions begin by listening before teaching. She discusses the importance of cultural humility, building genuine partnerships with families, and creating programs that work in the realities of everyday life—not just on paper.</p><p>Ericka also shares the challenges of growing a mission-driven organization, why caregiver training deserves more attention in ABA, and how providers can bridge the gap between clinical expertise and family expertise to create lasting outcomes.</p><p>Whether you&apos;re a BCBA, clinical leader, or behavioral health entrepreneur, this conversation offers a thoughtful perspective on what it means to deliver care that is both evidence-based and deeply human.</p><p>What You&apos;ll Learn:</p><ul><li> How Ericka&apos;s journey from school counseling led her into ABA </li><li> Why caregiver training is critical for long-term success </li><li> The role of cultural humility in effective treatment </li><li> How to build stronger partnerships with families </li><li> Challenges of scaling a relationship-driven organization </li><li> Marketing lessons for behavioral health innovators </li><li> Why human connection may be the missing ingredient in many ABA programs </li></ul>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Ericka Braggs, Founder of Shape Our Village and co-author of the <em>A Million Possibilities</em> caregiver training curriculum.</p><p>Drawing from her background as a school counselor and BCBA, Ericka shares why some of the most effective ABA interventions begin by listening before teaching. She discusses the importance of cultural humility, building genuine partnerships with families, and creating programs that work in the realities of everyday life—not just on paper.</p><p>Ericka also shares the challenges of growing a mission-driven organization, why caregiver training deserves more attention in ABA, and how providers can bridge the gap between clinical expertise and family expertise to create lasting outcomes.</p><p>Whether you&apos;re a BCBA, clinical leader, or behavioral health entrepreneur, this conversation offers a thoughtful perspective on what it means to deliver care that is both evidence-based and deeply human.</p><p>What You&apos;ll Learn:</p><ul><li> How Ericka&apos;s journey from school counseling led her into ABA </li><li> Why caregiver training is critical for long-term success </li><li> The role of cultural humility in effective treatment </li><li> How to build stronger partnerships with families </li><li> Challenges of scaling a relationship-driven organization </li><li> Marketing lessons for behavioral health innovators </li><li> Why human connection may be the missing ingredient in many ABA programs </li></ul>]]></content:encoded>
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    <pubDate>Thu, 11 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>503</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>98</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/9ghk3zztij1gh3m5l2euxkyhix86">Ericka Braggs</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
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    <itunes:title>Shannon Werb - CEO, Array Behavioral Care</itunes:title>
    <title>Shannon Werb - CEO, Array Behavioral Care</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Shannon Werb, CEO of Array Behavioral Care, to discuss the evolution of virtual behavioral health and why the industry's focus is shifting from access to outcomes. Shannon shares how Array is leveraging technology, data, and clinical expertise to demonstrate measurable patient improvement at scale. He explains why virtual care can be especially effective for higher-acuity patients, how healthcare organizations can...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Shannon Werb, CEO of Array Behavioral Care, to discuss the evolution of virtual behavioral health and why the industry&apos;s focus is shifting from access to outcomes.</p><p>Shannon shares how Array is leveraging technology, data, and clinical expertise to demonstrate measurable patient improvement at scale. He explains why virtual care can be especially effective for higher-acuity patients, how healthcare organizations can reduce friction for both clinicians and patients, and what it takes to grow a behavioral health organization without adding unnecessary complexity.</p><p>The conversation also explores the future of behavioral health marketing, including the growing role of AI, account-based marketing, thought leadership, and how organizations can position themselves for success as buyers increasingly rely on large language models and AI-driven search.</p><p>Key topics include:<br/>• Why behavioral health needs to move beyond access and focus on outcomes<br/>• What Array learned from studying patient outcomes at scale<br/>• Reducing administrative burden for clinicians through technology<br/>• Building sustainable growth without increasing complexity<br/>• The impact of AI on healthcare marketing and buyer behavior<br/>• Why thought leadership is becoming a competitive advantage in behavioral health</p><p>If you&apos;re a behavioral health leader, healthcare executive, or marketing professional looking to understand where the industry is heading, this conversation offers practical insights from one of the leaders helping shape the future of virtual care.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Shannon Werb, CEO of Array Behavioral Care, to discuss the evolution of virtual behavioral health and why the industry&apos;s focus is shifting from access to outcomes.</p><p>Shannon shares how Array is leveraging technology, data, and clinical expertise to demonstrate measurable patient improvement at scale. He explains why virtual care can be especially effective for higher-acuity patients, how healthcare organizations can reduce friction for both clinicians and patients, and what it takes to grow a behavioral health organization without adding unnecessary complexity.</p><p>The conversation also explores the future of behavioral health marketing, including the growing role of AI, account-based marketing, thought leadership, and how organizations can position themselves for success as buyers increasingly rely on large language models and AI-driven search.</p><p>Key topics include:<br/>• Why behavioral health needs to move beyond access and focus on outcomes<br/>• What Array learned from studying patient outcomes at scale<br/>• Reducing administrative burden for clinicians through technology<br/>• Building sustainable growth without increasing complexity<br/>• The impact of AI on healthcare marketing and buyer behavior<br/>• Why thought leadership is becoming a competitive advantage in behavioral health</p><p>If you&apos;re a behavioral health leader, healthcare executive, or marketing professional looking to understand where the industry is heading, this conversation offers practical insights from one of the leaders helping shape the future of virtual care.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Wed, 10 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>977</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>97</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/yttqubr7h36ncz5dra6720jgv017">Shannon Werb</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Diana Wolf - Co-CEO, Verbal Beginnings</itunes:title>
    <title>Diana Wolf - Co-CEO, Verbal Beginnings</title>
    <itunes:summary><![CDATA[What does it take to grow an ABA organization without sacrificing culture, quality, or clinical excellence? In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Diana Wolf, Co-CEO of Verbal Beginnings, to discuss the realities of scaling an ABA organization the right way. Diana shares why many providers struggle when they focus on headcount and expansion before building the operational and clinical infrastructure needed to support sustainable growth. She explains...]]></itunes:summary>
    <description><![CDATA[<p>What does it take to grow an ABA organization without sacrificing culture, quality, or clinical excellence?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Diana Wolf, Co-CEO of Verbal Beginnings, to discuss the realities of scaling an ABA organization the right way.</p><p>Diana shares why many providers struggle when they focus on headcount and expansion before building the operational and clinical infrastructure needed to support sustainable growth. She explains how Verbal Beginnings has built a culture centered on both client outcomes and employee experience, creating an environment where clinicians can thrive while delivering exceptional care.</p><p>The conversation also explores leadership development, creating the right organizational roles, attracting top talent, and how AI is beginning to reshape marketing and intake processes in behavioral health.</p><p>Whether you&apos;re leading a growing ABA practice, managing clinical teams, or thinking about the future of behavioral health operations, this episode offers practical insights on building an organization that can scale without losing its mission.</p><p>In this episode, you&apos;ll learn:</p><p>• Why infrastructure must come before expansion<br/>• How strong culture protects quality of care<br/>• The importance of putting the right people in the right seats<br/>• Strategies for reducing burnout and improving retention<br/>• How AI is changing intake, marketing, and client acquisition in ABA<br/>• What sustainable growth really looks like in behavioral health</p>]]></description>
    <content:encoded><![CDATA[<p>What does it take to grow an ABA organization without sacrificing culture, quality, or clinical excellence?</p><p>In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Diana Wolf, Co-CEO of Verbal Beginnings, to discuss the realities of scaling an ABA organization the right way.</p><p>Diana shares why many providers struggle when they focus on headcount and expansion before building the operational and clinical infrastructure needed to support sustainable growth. She explains how Verbal Beginnings has built a culture centered on both client outcomes and employee experience, creating an environment where clinicians can thrive while delivering exceptional care.</p><p>The conversation also explores leadership development, creating the right organizational roles, attracting top talent, and how AI is beginning to reshape marketing and intake processes in behavioral health.</p><p>Whether you&apos;re leading a growing ABA practice, managing clinical teams, or thinking about the future of behavioral health operations, this episode offers practical insights on building an organization that can scale without losing its mission.</p><p>In this episode, you&apos;ll learn:</p><p>• Why infrastructure must come before expansion<br/>• How strong culture protects quality of care<br/>• The importance of putting the right people in the right seats<br/>• Strategies for reducing burnout and improving retention<br/>• How AI is changing intake, marketing, and client acquisition in ABA<br/>• What sustainable growth really looks like in behavioral health</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 09 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>509</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>96</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/5btplpuo7d4ftxxmtqnlww4l6y4z">Diana Wolf</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Joy Pendola - Chief Clinical Officer, McCall Behavioral Health Network</itunes:title>
    <title>Joy Pendola - Chief Clinical Officer, McCall Behavioral Health Network</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Joy Pendola, Chief Clinical Officer at McCall Behavioral Health Network, to discuss what it really takes to balance clinical excellence with operational demands in behavioral healthcare. Joy shares her journey into the field, the leadership lessons she's learned over nearly three decades, and why quality care should always remain the foundation of organizational growth. The conversation explores clinician retentio...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Joy Pendola, Chief Clinical Officer at McCall Behavioral Health Network, to discuss what it really takes to balance clinical excellence with operational demands in behavioral healthcare.</p><p>Joy shares her journey into the field, the leadership lessons she&apos;s learned over nearly three decades, and why quality care should always remain the foundation of organizational growth. The conversation explores clinician retention, supervision, professional development, continuous quality improvement, and the growing impact of compliance and regulatory requirements on behavioral health organizations.</p><p>Whether you&apos;re leading a behavioral health organization, managing clinical teams, or planning for growth, this episode offers practical insights on building systems that support both staff and clients while maintaining accountability and high standards of care.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Joy Pendola, Chief Clinical Officer at McCall Behavioral Health Network, to discuss what it really takes to balance clinical excellence with operational demands in behavioral healthcare.</p><p>Joy shares her journey into the field, the leadership lessons she&apos;s learned over nearly three decades, and why quality care should always remain the foundation of organizational growth. The conversation explores clinician retention, supervision, professional development, continuous quality improvement, and the growing impact of compliance and regulatory requirements on behavioral health organizations.</p><p>Whether you&apos;re leading a behavioral health organization, managing clinical teams, or planning for growth, this episode offers practical insights on building systems that support both staff and clients while maintaining accountability and high standards of care.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 02 Jun 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>636</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>95</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/nk1ph8l5c1kosobrkvf3llo001rg">Joy Pendola</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Zoe Huppman - Human Resource Business Partner, Chimes</itunes:title>
    <title>Zoe Huppman - Human Resource Business Partner, Chimes</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Zoe Huppman, Human Resource Business Partner at Chimes, to talk about what behavioral health organizations often miss when it comes to retention, hiring, and staff support. Zoe shares her perspective as both a former RBT and current HR leader, highlighting why organizations need to stop simply “filling bodies” and start creating environments where staff can actually stay, recover, and thrive. From realistic job previe...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Zoe Huppman, Human Resource Business Partner at Chimes, to talk about what behavioral health organizations often miss when it comes to retention, hiring, and staff support.</p><p>Zoe shares her perspective as both a former RBT and current HR leader, highlighting why organizations need to stop simply “filling bodies” and start creating environments where staff can actually stay, recover, and thrive. From realistic job previews to mental health days, quiet break spaces, supervisor support, and stronger community partnerships, Zoe offers practical insight into building teams that last.</p><p>She also discusses the importance of understanding disability, behavior, and workplace support through a more holistic lens.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Zoe Huppman, Human Resource Business Partner at Chimes, to talk about what behavioral health organizations often miss when it comes to retention, hiring, and staff support.</p><p>Zoe shares her perspective as both a former RBT and current HR leader, highlighting why organizations need to stop simply “filling bodies” and start creating environments where staff can actually stay, recover, and thrive. From realistic job previews to mental health days, quiet break spaces, supervisor support, and stronger community partnerships, Zoe offers practical insight into building teams that last.</p><p>She also discusses the importance of understanding disability, behavior, and workplace support through a more holistic lens.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 26 May 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>483</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>94</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/mn58ellxm90ievq099stkpz7qyyo">Zoe Huppman</podcast:person>
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    <itunes:title>Dr. Monica Gilbert – Licensed Psychologist &amp; Founding President, Crystal Minds New Beginning</itunes:title>
    <title>Dr. Monica Gilbert – Licensed Psychologist &amp; Founding President, Crystal Minds New Beginning</title>
    <itunes:summary><![CDATA[What does real buy-in actually look like in behavioral health? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Dr. Monica Gilbert to unpack one of the biggest misconceptions in the field: compliance is not the same as commitment. Dr. Gilbert shares why clinicians often mistake attendance and agreement for true engagement - and how that gap leads to burnout, stalled progress, and frustration for both providers and families. They dive into the power of better que...]]></itunes:summary>
    <description><![CDATA[<p>What does real buy-in actually look like in behavioral health?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Dr. Monica Gilbert to unpack one of the biggest misconceptions in the field: compliance is not the same as commitment.</p><p>Dr. Gilbert shares why clinicians often mistake attendance and agreement for true engagement - and how that gap leads to burnout, stalled progress, and frustration for both providers and families.</p><p>They dive into the power of better questions, the role of motivational interviewing, and how shifting from “fixing” to truly understanding can transform outcomes inside and outside the session room.</p><p>You’ll also hear how Dr. Gilbert has scaled her practice over 16+ years, the importance of stepping back as a leader, and why building the right processes and culture is critical for long-term growth.</p><p>This is a practical, no-fluff conversation for ABA leaders, clinicians, and behavioral health operators looking to drive real impact.</p><p>Learn more about Monica Gilbert:</p><p><a href='http://www.drmonicagilbert.com'>www.drmonicagilbert.com</a><br/><a href='https://crystalabatherapy.com/'>https://crystalabatherapy.com/</a></p>]]></description>
    <content:encoded><![CDATA[<p>What does real buy-in actually look like in behavioral health?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Dr. Monica Gilbert to unpack one of the biggest misconceptions in the field: compliance is not the same as commitment.</p><p>Dr. Gilbert shares why clinicians often mistake attendance and agreement for true engagement - and how that gap leads to burnout, stalled progress, and frustration for both providers and families.</p><p>They dive into the power of better questions, the role of motivational interviewing, and how shifting from “fixing” to truly understanding can transform outcomes inside and outside the session room.</p><p>You’ll also hear how Dr. Gilbert has scaled her practice over 16+ years, the importance of stepping back as a leader, and why building the right processes and culture is critical for long-term growth.</p><p>This is a practical, no-fluff conversation for ABA leaders, clinicians, and behavioral health operators looking to drive real impact.</p><p>Learn more about Monica Gilbert:</p><p><a href='http://www.drmonicagilbert.com'>www.drmonicagilbert.com</a><br/><a href='https://crystalabatherapy.com/'>https://crystalabatherapy.com/</a></p>]]></content:encoded>
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    <itunes:image href="https://storage.buzzsprout.com/wlm1hwc1x20ck53fxf1hrej0fbs1?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 14 May 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>388</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>93</itunes:episode>
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    <podcast:person role="guest" href="https://drmonicagilbert.com/" img="https://storage.buzzsprout.com/6pv2al0j62y9qz7k1mkxrnpus83e">Dr Monica Gilbert </podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Beth DuPree, M.D., FACS, ABOIM – Chief Medical Officer, Gateway Clinics</itunes:title>
    <title>Beth DuPree, M.D., FACS, ABOIM – Chief Medical Officer, Gateway Clinics</title>
    <itunes:summary><![CDATA[What if we’ve been treating the wrong problem in healthcare? On this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Dr. Beth DuPree, a breast cancer surgeon turned integrative medicine leader, to explore why traditional medicine often misses the most important part of healing - the mind. With over 35 years in medicine, Dr. DuPree shares how her experience with cancer patients revealed a major gap in care: treating the physical disease without addressing the emotional ...]]></itunes:summary>
    <description><![CDATA[<p>What if we’ve been treating the wrong problem in healthcare?</p><p>On this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Dr. Beth DuPree, a breast cancer surgeon turned integrative medicine leader, to explore why traditional medicine often misses the most important part of healing - the mind.</p><p>With over 35 years in medicine, Dr. DuPree shares how her experience with cancer patients revealed a major gap in care: treating the physical disease without addressing the emotional and neurological impact. </p><p>The conversation dives into:</p><ul><li> Why “healing” goes beyond removing disease </li><li> The role of the nervous system and vagus nerve in recovery </li><li> How bioelectric therapies are changing outcomes in mental health and cancer care </li><li> Why medications alone often fail to address root causes </li><li> The future of holistic, patient-centered treatment </li></ul><p>This is a powerful, forward-looking conversation on where behavioral health is heading - and what it will take to truly help patients heal.</p>]]></description>
    <content:encoded><![CDATA[<p>What if we’ve been treating the wrong problem in healthcare?</p><p>On this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Dr. Beth DuPree, a breast cancer surgeon turned integrative medicine leader, to explore why traditional medicine often misses the most important part of healing - the mind.</p><p>With over 35 years in medicine, Dr. DuPree shares how her experience with cancer patients revealed a major gap in care: treating the physical disease without addressing the emotional and neurological impact. </p><p>The conversation dives into:</p><ul><li> Why “healing” goes beyond removing disease </li><li> The role of the nervous system and vagus nerve in recovery </li><li> How bioelectric therapies are changing outcomes in mental health and cancer care </li><li> Why medications alone often fail to address root causes </li><li> The future of holistic, patient-centered treatment </li></ul><p>This is a powerful, forward-looking conversation on where behavioral health is heading - and what it will take to truly help patients heal.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 12 May 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>630</itunes:duration>
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    <itunes:title>Chris Seigel – Chief Program Officer, Queen of Peace Center &amp; Saint Louis Counseling</itunes:title>
    <title>Chris Seigel – Chief Program Officer, Queen of Peace Center &amp; Saint Louis Counseling</title>
    <itunes:summary><![CDATA[What actually breaks when behavioral health organizations try to scale? In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Chris Seigel to unpack the real operational challenges behind growth, leadership, and AI in behavioral health. Chris shares his journey from clinician to system builder—and why outcomes aren’t just driven by clinical skill, but by the systems surrounding it. They dive into:  The biggest mistakes organizations make when scaling too fast...]]></itunes:summary>
    <description><![CDATA[<p>What actually breaks when behavioral health organizations try to scale?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Chris Seigel to unpack the real operational challenges behind growth, leadership, and AI in behavioral health.</p><p>Chris shares his journey from clinician to system builder—and why outcomes aren’t just driven by clinical skill, but by the systems surrounding it.</p><p>They dive into:</p><ul><li> The biggest mistakes organizations make when scaling too fast </li><li> Why culture matters more than systems </li><li> How poor infrastructure gets exposed during growth </li><li> What leaders misunderstand about AI in clinical settings </li><li> Why AI is not a tool decision - but a governance decision </li><li> The role of partnerships and referrals in sustainable growth </li></ul><p>This is a practical, no-fluff conversation on how to scale responsibly without compromising care quality, team stability, or long-term success.</p>]]></description>
    <content:encoded><![CDATA[<p>What actually breaks when behavioral health organizations try to scale?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Chris Seigel to unpack the real operational challenges behind growth, leadership, and AI in behavioral health.</p><p>Chris shares his journey from clinician to system builder—and why outcomes aren’t just driven by clinical skill, but by the systems surrounding it.</p><p>They dive into:</p><ul><li> The biggest mistakes organizations make when scaling too fast </li><li> Why culture matters more than systems </li><li> How poor infrastructure gets exposed during growth </li><li> What leaders misunderstand about AI in clinical settings </li><li> Why AI is not a tool decision - but a governance decision </li><li> The role of partnerships and referrals in sustainable growth </li></ul><p>This is a practical, no-fluff conversation on how to scale responsibly without compromising care quality, team stability, or long-term success.</p>]]></content:encoded>
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    <pubDate>Thu, 07 May 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>482</itunes:duration>
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    <itunes:episode>91</itunes:episode>
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  <item>
    <itunes:title>Lew Zeidner - CEO, EOSIS</itunes:title>
    <title>Lew Zeidner - CEO, EOSIS</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Lew Zeidner, CEO of EOSIS, to talk about what it really takes to lead and scale behavioral health organizations. Lew shares why so many great ideas fail in execution, the importance of involving frontline staff in decision-making, and how leaders can close the gap between strategy and day-to-day operations. He also discusses burnout, quality of care, client acquisition, and why AI still may not be ready for one...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Lew Zeidner, CEO of EOSIS, to talk about what it really takes to lead and scale behavioral health organizations.</p><p>Lew shares why so many great ideas fail in execution, the importance of involving frontline staff in decision-making, and how leaders can close the gap between strategy and day-to-day operations. He also discusses burnout, quality of care, client acquisition, and why AI still may not be ready for one of the most sensitive moments in healthcare: the first phone call for help.</p><p>This is a powerful conversation for behavioral health leaders focused on growth, quality, and lasting impact. </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Lew Zeidner, CEO of EOSIS, to talk about what it really takes to lead and scale behavioral health organizations.</p><p>Lew shares why so many great ideas fail in execution, the importance of involving frontline staff in decision-making, and how leaders can close the gap between strategy and day-to-day operations. He also discusses burnout, quality of care, client acquisition, and why AI still may not be ready for one of the most sensitive moments in healthcare: the first phone call for help.</p><p>This is a powerful conversation for behavioral health leaders focused on growth, quality, and lasting impact. </p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 05 May 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>812</itunes:duration>
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  <item>
    <itunes:title>Paradise Leuta - Board Certified Behavior Analyst, Pathways to Paradise LLC</itunes:title>
    <title>Paradise Leuta - Board Certified Behavior Analyst, Pathways to Paradise LLC</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Paradise Leuta to discuss how ABA can evolve into a more compassionate, culturally aware, and client-centered practice. Paradise shares her personal journey into the field, why creating safe environments matters, and how providers can better serve families by understanding culture, belonging, and real-world needs. They also dive into the future of ABA, listening to neurodivergent voices, and what ethical progre...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Paradise Leuta to discuss how ABA can evolve into a more compassionate, culturally aware, and client-centered practice. Paradise shares her personal journey into the field, why creating safe environments matters, and how providers can better serve families by understanding culture, belonging, and real-world needs. They also dive into the future of ABA, listening to neurodivergent voices, and what ethical progress in the field should look like. A thoughtful conversation for clinicians, leaders, and anyone passionate about better care. </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Paradise Leuta to discuss how ABA can evolve into a more compassionate, culturally aware, and client-centered practice. Paradise shares her personal journey into the field, why creating safe environments matters, and how providers can better serve families by understanding culture, belonging, and real-world needs. They also dive into the future of ABA, listening to neurodivergent voices, and what ethical progress in the field should look like. A thoughtful conversation for clinicians, leaders, and anyone passionate about better care. </p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 30 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>281</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>89</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/rw4rq9ixc8xcve9sld3kafw1pb50">Paradise Leuta</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Jason Dana Costa, MBA, PHR - Chief Executive Officer, Horizon Pharmacy LLC</itunes:title>
    <title>Jason Dana Costa, MBA, PHR - Chief Executive Officer, Horizon Pharmacy LLC</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Jason Dana Costa, CEO of Horizon Pharmacy, to explore how medication management is transforming outcomes in behavioral health, long-term care, and aging populations. Jason shares why taking the right medication at the right time can prevent hospitalizations, lower healthcare costs, and improve quality of life. He also breaks down Horizon Pharmacy’s unique community-driven model, where business success helps fun...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Jason Dana Costa, CEO of Horizon Pharmacy, to explore how medication management is transforming outcomes in behavioral health, long-term care, and aging populations.</p><p>Jason shares why taking the right medication at the right time can prevent hospitalizations, lower healthcare costs, and improve quality of life. He also breaks down Horizon Pharmacy’s unique community-driven model, where business success helps fund nonprofit behavioral health services.</p><p>The conversation also dives into leadership, building mission-driven organizations, and how healthcare businesses can grow through trust, education, and strategic relationships. If you care about better systems, smarter care, and real impact, this episode is packed with insight. </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Jason Dana Costa, CEO of Horizon Pharmacy, to explore how medication management is transforming outcomes in behavioral health, long-term care, and aging populations.</p><p>Jason shares why taking the right medication at the right time can prevent hospitalizations, lower healthcare costs, and improve quality of life. He also breaks down Horizon Pharmacy’s unique community-driven model, where business success helps fund nonprofit behavioral health services.</p><p>The conversation also dives into leadership, building mission-driven organizations, and how healthcare businesses can grow through trust, education, and strategic relationships. If you care about better systems, smarter care, and real impact, this episode is packed with insight. </p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Wed, 29 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>909</itunes:duration>
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    <itunes:episode>88</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/sqir431joo99pnnj85f0zbczgtaa">Jason Dana Costa</podcast:person>
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  <item>
    <itunes:title>Nick Klinkefus - Founder &amp; CEO, Great Day ABA</itunes:title>
    <title>Nick Klinkefus - Founder &amp; CEO, Great Day ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Nick Klinkefus, Founder and CEO of Great Day ABA. Nick shares why he launched a home-based ABA company built around staff support, strong culture, and ethical care. They dive into one of the biggest challenges in behavioral health today: burnout. Nick explains how high turnover impacts clinicians, families, and service quality, and why many organizations keep repeating the same mistakes. The conversation also cove...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Nick Klinkefus, Founder and CEO of Great Day ABA. Nick shares why he launched a home-based ABA company built around staff support, strong culture, and ethical care.</p><p>They dive into one of the biggest challenges in behavioral health today: burnout. Nick explains how high turnover impacts clinicians, families, and service quality, and why many organizations keep repeating the same mistakes.</p><p>The conversation also covers leadership, scaling culture as a founder, referral-based growth, grassroots marketing, and how ABA providers can grow without losing their values.</p><p>If you care about building a stronger team, better client outcomes, and a healthier future for behavioral health, this episode is packed with practical insight.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Nick Klinkefus, Founder and CEO of Great Day ABA. Nick shares why he launched a home-based ABA company built around staff support, strong culture, and ethical care.</p><p>They dive into one of the biggest challenges in behavioral health today: burnout. Nick explains how high turnover impacts clinicians, families, and service quality, and why many organizations keep repeating the same mistakes.</p><p>The conversation also covers leadership, scaling culture as a founder, referral-based growth, grassroots marketing, and how ABA providers can grow without losing their values.</p><p>If you care about building a stronger team, better client outcomes, and a healthier future for behavioral health, this episode is packed with practical insight.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 28 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>564</itunes:duration>
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    <itunes:title>Dr. Elizabeth Matthews - CEO, EMG Consulting</itunes:title>
    <title>Dr. Elizabeth Matthews - CEO, EMG Consulting</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Dr. Elizabeth Matthews, CEO of EMG Consulting and President of VirginiaABA, for a powerful conversation on leadership, quality care, and the future of ABA services. Liz shares how she built her organization to remove bureaucracy and make high-quality behavioral support more accessible for families who need it most. She also discusses the real risks of Medicaid service caps, the challenges of competing in a private...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Dr. Elizabeth Matthews, CEO of EMG Consulting and President of VirginiaABA, for a powerful conversation on leadership, quality care, and the future of ABA services.</p><p>Liz shares how she built her organization to remove bureaucracy and make high-quality behavioral support more accessible for families who need it most. She also discusses the real risks of Medicaid service caps, the challenges of competing in a private-equity-driven market, and why strong company culture beats flashy perks every time.</p><p>If you care about ethical growth, team retention, and building a behavioral health organization that lasts, this episode is packed with insight.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Dr. Elizabeth Matthews, CEO of EMG Consulting and President of VirginiaABA, for a powerful conversation on leadership, quality care, and the future of ABA services.</p><p>Liz shares how she built her organization to remove bureaucracy and make high-quality behavioral support more accessible for families who need it most. She also discusses the real risks of Medicaid service caps, the challenges of competing in a private-equity-driven market, and why strong company culture beats flashy perks every time.</p><p>If you care about ethical growth, team retention, and building a behavioral health organization that lasts, this episode is packed with insight.</p>]]></content:encoded>
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    <pubDate>Mon, 27 Apr 2026 12:00:00 -0400</pubDate>
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  <item>
    <itunes:title>Noah Goldstein - Founder &amp; CEO, House of Hearts ABA</itunes:title>
    <title>Noah Goldstein - Founder &amp; CEO, House of Hearts ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Noah Goldstein, Founder &amp; CEO of House of Hearts ABA. Noah shares how hands-on experience in the special needs community inspired him to launch a fast-growing ABA organization built on compassion, urgency, and high-touch care. They discuss what it means to create a white-glove family experience, why speed and communication matter in building trust, and how intentional hiring and culture can drive long-term ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Noah Goldstein, Founder &amp; CEO of House of Hearts ABA. Noah shares how hands-on experience in the special needs community inspired him to launch a fast-growing ABA organization built on compassion, urgency, and high-touch care.</p><p>They discuss what it means to create a white-glove family experience, why speed and communication matter in building trust, and how intentional hiring and culture can drive long-term growth. Noah also breaks down the referral partnerships that fueled early momentum and the recruitment strategies helping attract top talent today.</p><p>This is a practical conversation for ABA leaders focused on scaling with quality, heart, and operational discipline. </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Noah Goldstein, Founder &amp; CEO of House of Hearts ABA. Noah shares how hands-on experience in the special needs community inspired him to launch a fast-growing ABA organization built on compassion, urgency, and high-touch care.</p><p>They discuss what it means to create a white-glove family experience, why speed and communication matter in building trust, and how intentional hiring and culture can drive long-term growth. Noah also breaks down the referral partnerships that fueled early momentum and the recruitment strategies helping attract top talent today.</p><p>This is a practical conversation for ABA leaders focused on scaling with quality, heart, and operational discipline. </p>]]></content:encoded>
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    <pubDate>Fri, 24 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>1064</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>85</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/c0o249vve6k15fmzmxd19jk48yf8">Noah Goldstein</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Dominique Shorter-Taylor - Founder, Shorter-Taylor Behavior Consulting</itunes:title>
    <title>Dominique Shorter-Taylor - Founder, Shorter-Taylor Behavior Consulting</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Dominique Shorter-Taylor, BCBA, founder of Shorter-Taylor Behavior Consulting, speaker, mentor, and creator known for her unique perspective as both a clinician and autism mom. Dominique shares how that lived experience shaped the way she serves families, supervises clinicians, and approaches social validity in ABA. She also dives into why the field must break out of its bubble, improve representation, and meet commun...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dominique Shorter-Taylor, BCBA, founder of Shorter-Taylor Behavior Consulting, speaker, mentor, and creator known for her unique perspective as both a clinician and autism mom.</p><p>Dominique shares how that lived experience shaped the way she serves families, supervises clinicians, and approaches social validity in ABA. She also dives into why the field must break out of its bubble, improve representation, and meet communities where they are through outreach, education, and social media.</p><p>This conversation is packed with practical insight on leadership, trust-building, diversity, and growing your impact by leading with value first. </p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Dominique Shorter-Taylor, BCBA, founder of Shorter-Taylor Behavior Consulting, speaker, mentor, and creator known for her unique perspective as both a clinician and autism mom.</p><p>Dominique shares how that lived experience shaped the way she serves families, supervises clinicians, and approaches social validity in ABA. She also dives into why the field must break out of its bubble, improve representation, and meet communities where they are through outreach, education, and social media.</p><p>This conversation is packed with practical insight on leadership, trust-building, diversity, and growing your impact by leading with value first. </p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 23 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>765</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>84</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/5o37rqoz2vmherfp0viz5lqzphz0">Dominique Shorter-Taylor</podcast:person>
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  </item>
  <item>
    <itunes:title>Ruel Dixon - Board Certified Behavior Analyst, Connecticut Behavioral Services</itunes:title>
    <title>Ruel Dixon - Board Certified Behavior Analyst, Connecticut Behavioral Services</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Ruel Dixon joins host Timothy A. Zercher to share his journey from case management to becoming a BCBA and business owner. Ruel discusses the key differences between working in public school systems and private practice, the importance of ethical leadership, and what inspired him to launch his own company. He also breaks down how reputation, community trust, and word-of-mouth referrals continue to drive growth in behavioral health. This conversa...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Ruel Dixon joins host Timothy A. Zercher to share his journey from case management to becoming a BCBA and business owner.</p><p>Ruel discusses the key differences between working in public school systems and private practice, the importance of ethical leadership, and what inspired him to launch his own company. He also breaks down how reputation, community trust, and word-of-mouth referrals continue to drive growth in behavioral health.</p><p>This conversation is packed with insight for BCBAs, clinic owners, and behavioral health leaders looking to grow the right way.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Ruel Dixon joins host Timothy A. Zercher to share his journey from case management to becoming a BCBA and business owner.</p><p>Ruel discusses the key differences between working in public school systems and private practice, the importance of ethical leadership, and what inspired him to launch his own company. He also breaks down how reputation, community trust, and word-of-mouth referrals continue to drive growth in behavioral health.</p><p>This conversation is packed with insight for BCBAs, clinic owners, and behavioral health leaders looking to grow the right way.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Wed, 22 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>550</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>83</itunes:episode>
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  </item>
  <item>
    <itunes:title>Kelly Ferris - Owner &amp; Clinical Services Supervisor, Organization for Research and Learning (O.R.L.)</itunes:title>
    <title>Kelly Ferris - Owner &amp; Clinical Services Supervisor, Organization for Research and Learning (O.R.L.)</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Kelly Ferris, Owner and Clinical Services Supervisor at Organization for Research and Learning (O.R.L.). With nearly two decades of leadership experience, Kelly shares valuable insights on autism intervention, communication strategies, clinical operations, and building high-quality behavioral health services that create lasting impact. They discuss what it takes to lead with both compassion and excellence, how org...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Kelly Ferris, Owner and Clinical Services Supervisor at Organization for Research and Learning (O.R.L.). With nearly two decades of leadership experience, Kelly shares valuable insights on autism intervention, communication strategies, clinical operations, and building high-quality behavioral health services that create lasting impact.</p><p>They discuss what it takes to lead with both compassion and excellence, how organizations can scale without losing quality, and why innovation in behavioral health starts with strong systems and stronger people.</p><p>If you’re a provider, operator, or leader in ABA or behavioral health, this conversation is packed with practical takeaways.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Kelly Ferris, Owner and Clinical Services Supervisor at Organization for Research and Learning (O.R.L.). With nearly two decades of leadership experience, Kelly shares valuable insights on autism intervention, communication strategies, clinical operations, and building high-quality behavioral health services that create lasting impact.</p><p>They discuss what it takes to lead with both compassion and excellence, how organizations can scale without losing quality, and why innovation in behavioral health starts with strong systems and stronger people.</p><p>If you’re a provider, operator, or leader in ABA or behavioral health, this conversation is packed with practical takeaways.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 21 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>601</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>82</itunes:episode>
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  </item>
  <item>
    <itunes:title>Jacqueline Lerma – Founder &amp; CEO, MindBridge Solutions Assessment &amp; Consulting</itunes:title>
    <title>Jacqueline Lerma – Founder &amp; CEO, MindBridge Solutions Assessment &amp; Consulting</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Jacqueline Lerma, a school psychologist, behavior specialist, and entrepreneur dedicated to helping children and families thrive. Jacqueline shares how she built a continuum of care that bridges therapy, education, advocacy, and early intervention services for children with autism and developmental needs. She also discusses the growing need for family support, navigating special education systems, and what true...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy A. Zercher sits down with Jacqueline Lerma, a school psychologist, behavior specialist, and entrepreneur dedicated to helping children and families thrive.</p><p>Jacqueline shares how she built a continuum of care that bridges therapy, education, advocacy, and early intervention services for children with autism and developmental needs. She also discusses the growing need for family support, navigating special education systems, and what true advocacy looks like in today’s behavioral health landscape.</p><p>This conversation is packed with practical insights for providers, educators, and leaders looking to create real impact for the families they serve.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy A. Zercher sits down with Jacqueline Lerma, a school psychologist, behavior specialist, and entrepreneur dedicated to helping children and families thrive.</p><p>Jacqueline shares how she built a continuum of care that bridges therapy, education, advocacy, and early intervention services for children with autism and developmental needs. She also discusses the growing need for family support, navigating special education systems, and what true advocacy looks like in today’s behavioral health landscape.</p><p>This conversation is packed with practical insights for providers, educators, and leaders looking to create real impact for the families they serve.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 16 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>483</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>81</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Dr. Ashley Smith - Psychologist, Speaker &amp; Founder, Peak Mind: The Center for Psychological Strength</itunes:title>
    <title>Dr. Ashley Smith - Psychologist, Speaker &amp; Founder, Peak Mind: The Center for Psychological Strength</title>
    <itunes:summary><![CDATA[What if the biggest thing holding you back isn’t the market, your competition, or your circumstances… but your own mind? On this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Dr. Ashley Smith to explore how high performers can break through fear, self-doubt, and limiting beliefs. Dr. Ashley shares how her personal journey with progressive vision loss shaped her mindset, leadership approach, and mission to help others unlock psychological strength. They discuss anx...]]></itunes:summary>
    <description><![CDATA[<p>What if the biggest thing holding you back isn’t the market, your competition, or your circumstances… but your own mind?</p><p>On this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Dr. Ashley Smith to explore how high performers can break through fear, self-doubt, and limiting beliefs. Dr. Ashley shares how her personal journey with progressive vision loss shaped her mindset, leadership approach, and mission to help others unlock psychological strength.</p><p>They discuss anxiety as a signal of growth, why our brains focus on the negative, how leaders can challenge internal narratives, and why discomfort is often the price of real progress.</p><p>If you want to think bigger, lead better, and stop letting fear call the shots, this episode is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>What if the biggest thing holding you back isn’t the market, your competition, or your circumstances… but your own mind?</p><p>On this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Dr. Ashley Smith to explore how high performers can break through fear, self-doubt, and limiting beliefs. Dr. Ashley shares how her personal journey with progressive vision loss shaped her mindset, leadership approach, and mission to help others unlock psychological strength.</p><p>They discuss anxiety as a signal of growth, why our brains focus on the negative, how leaders can challenge internal narratives, and why discomfort is often the price of real progress.</p><p>If you want to think bigger, lead better, and stop letting fear call the shots, this episode is for you.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 14 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>419</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>80</itunes:episode>
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    <itunes:title>Rachel Evans – CEO, Old Town ABA, LLC</itunes:title>
    <title>Rachel Evans – CEO, Old Town ABA, LLC</title>
    <itunes:summary><![CDATA[What does great care actually look like in behavioral health today? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Rachel Evans, CEO of Old Town ABA, to break down what it really takes to build a high-quality, sustainable organization in the ABA space. Rachel shares how her personal connection to autism shaped her path into the field - and how that perspective influences the way she leads, hires, and delivers care today. They dive into:  What separates go...]]></itunes:summary>
    <description><![CDATA[<p>What does great care actually look like in behavioral health today?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Rachel Evans, CEO of Old Town ABA, to break down what it really takes to build a high-quality, sustainable organization in the ABA space.</p><p>Rachel shares how her personal connection to autism shaped her path into the field - and how that perspective influences the way she leads, hires, and delivers care today.</p><p>They dive into:</p><ul><li> What separates good care from great care in modern ABA organizations </li><li> Why hiring and developing the right people is the foundation of everything </li><li> The real challenges of scaling while keeping clients, clinicians, and teams aligned </li><li> Why organic, relationship-driven marketing is still winning in a world of automation </li></ul><p>Rachel’s approach is simple but powerful: prioritize people, lead by example, and build real relationships at every level of the business.</p><p>If you&apos;re building, leading, or scaling a behavioral health organization, this episode is a must-listen.</p>]]></description>
    <content:encoded><![CDATA[<p>What does great care actually look like in behavioral health today?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Rachel Evans, CEO of Old Town ABA, to break down what it really takes to build a high-quality, sustainable organization in the ABA space.</p><p>Rachel shares how her personal connection to autism shaped her path into the field - and how that perspective influences the way she leads, hires, and delivers care today.</p><p>They dive into:</p><ul><li> What separates good care from great care in modern ABA organizations </li><li> Why hiring and developing the right people is the foundation of everything </li><li> The real challenges of scaling while keeping clients, clinicians, and teams aligned </li><li> Why organic, relationship-driven marketing is still winning in a world of automation </li></ul><p>Rachel’s approach is simple but powerful: prioritize people, lead by example, and build real relationships at every level of the business.</p><p>If you&apos;re building, leading, or scaling a behavioral health organization, this episode is a must-listen.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Fri, 10 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>451</itunes:duration>
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  <item>
    <itunes:title>Zeeshan Ali – Deputy Executive Director, Apna Ghar, Inc.</itunes:title>
    <title>Zeeshan Ali – Deputy Executive Director, Apna Ghar, Inc.</title>
    <itunes:summary><![CDATA[What does it really take to create impact in behavioral health beyond just growth? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Zeeshan Ali, Deputy Executive Director at Apna Ghar, Inc., to unpack how behavioral analysis principles can shape not just individuals, but entire organizations and communities. Zeeshan shares how his early experiences in immigrant communities led him into behavioral health, and how he now applies systems thinking to leadership, program...]]></itunes:summary>
    <description><![CDATA[<p>What does it really take to create impact in behavioral health beyond just growth?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Zeeshan Ali, Deputy Executive Director at Apna Ghar, Inc., to unpack how behavioral analysis principles can shape not just individuals, but entire organizations and communities.</p><p>Zeeshan shares how his early experiences in immigrant communities led him into behavioral health, and how he now applies systems thinking to leadership, program design, and nonprofit growth. The conversation dives into balancing mission with scale, building trust in underserved communities, and why storytelling is one of the most powerful tools in violence prevention.</p><p>If you are leading a behavioral health organization or trying to grow with purpose, this episode offers a grounded, practical perspective on what actually works.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it really take to create impact in behavioral health beyond just growth?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Zeeshan Ali, Deputy Executive Director at Apna Ghar, Inc., to unpack how behavioral analysis principles can shape not just individuals, but entire organizations and communities.</p><p>Zeeshan shares how his early experiences in immigrant communities led him into behavioral health, and how he now applies systems thinking to leadership, program design, and nonprofit growth. The conversation dives into balancing mission with scale, building trust in underserved communities, and why storytelling is one of the most powerful tools in violence prevention.</p><p>If you are leading a behavioral health organization or trying to grow with purpose, this episode offers a grounded, practical perspective on what actually works.</p>]]></content:encoded>
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    <pubDate>Tue, 07 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>420</itunes:duration>
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    <itunes:episode>78</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/kpoxg7mzidkpli1n9m6jo59jezoh">Zeeshah Ali</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Nicholas Stavros - CEO, Community Medical Services</itunes:title>
    <title>Nicholas Stavros - CEO, Community Medical Services</title>
    <itunes:summary><![CDATA[What does it really take to scale in behavioral health… without losing what makes you effective in the first place? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Nicholas Stavros, CEO of Community Medical Services, to break down what sustainable growth actually looks like in the substance use treatment space. Nick shares how CMS grew from just 6 clinics to over 80 locations across the U.S. - not by chasing growth, but by obsessing over quality, infrastructure...]]></itunes:summary>
    <description><![CDATA[<p>What does it really take to scale in behavioral health… without losing what makes you effective in the first place?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Nicholas Stavros, CEO of Community Medical Services, to break down what sustainable growth actually looks like in the substance use treatment space.</p><p>Nick shares how CMS grew from just 6 clinics to over 80 locations across the U.S. - not by chasing growth, but by obsessing over quality, infrastructure, and patient outcomes first.</p><p>They dive into:</p><ul><li> Why focusing inward can unlock external growth </li><li> The balance between scaling and maintaining care quality </li><li> How stigma continues to impact addiction treatment </li><li> Why science — not ideology — should guide treatment decisions </li><li> The real reason their marketing strategy avoids traditional advertising </li><li> How community trust drives patient acquisition more than paid ads </li></ul><p>This is a candid, practical conversation for leaders navigating growth, operations, and impact in behavioral health.</p><p>Short. Tactical. No fluff.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it really take to scale in behavioral health… without losing what makes you effective in the first place?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Nicholas Stavros, CEO of Community Medical Services, to break down what sustainable growth actually looks like in the substance use treatment space.</p><p>Nick shares how CMS grew from just 6 clinics to over 80 locations across the U.S. - not by chasing growth, but by obsessing over quality, infrastructure, and patient outcomes first.</p><p>They dive into:</p><ul><li> Why focusing inward can unlock external growth </li><li> The balance between scaling and maintaining care quality </li><li> How stigma continues to impact addiction treatment </li><li> Why science — not ideology — should guide treatment decisions </li><li> The real reason their marketing strategy avoids traditional advertising </li><li> How community trust drives patient acquisition more than paid ads </li></ul><p>This is a candid, practical conversation for leaders navigating growth, operations, and impact in behavioral health.</p><p>Short. Tactical. No fluff.</p>]]></content:encoded>
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    <pubDate>Thu, 02 Apr 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>906</itunes:duration>
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  <item>
    <itunes:title>Clint Hardy – Clinical Therapist/Owner, Hardy Behavioral Health</itunes:title>
    <title>Clint Hardy – Clinical Therapist/Owner, Hardy Behavioral Health</title>
    <itunes:summary><![CDATA[What actually drives real change in behavioral health? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Clint Hardy, Clinical Therapist and Owner of Hardy Behavioral Health, to unpack what truly helps clients move forward. Clint shares how his personal journey into behavioral health shaped his career, and why lasting change is less about external pressure and more about intrinsic motivation. He breaks down the core elements required for transformation including ...]]></itunes:summary>
    <description><![CDATA[<p>What actually drives real change in behavioral health?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Clint Hardy, Clinical Therapist and Owner of Hardy Behavioral Health, to unpack what truly helps clients move forward.</p><p>Clint shares how his personal journey into behavioral health shaped his career, and why lasting change is less about external pressure and more about intrinsic motivation. He breaks down the core elements required for transformation including motivation, knowledge, resources, and overcoming resistance.</p><p>The conversation also dives into working with trauma and suicidality, the importance of meeting clients where they are, and why building hope early in treatment is critical. On the business side, Clint shares how specialization and clarity in positioning have been his most effective “marketing strategy” and what he’s watching closely as AI and investor-backed therapy groups reshape the industry.</p><p>This is a practical, grounded conversation for clinicians, operators, and leaders who want to better understand both the human and business side of behavioral health.</p>]]></description>
    <content:encoded><![CDATA[<p>What actually drives real change in behavioral health?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Clint Hardy, Clinical Therapist and Owner of Hardy Behavioral Health, to unpack what truly helps clients move forward.</p><p>Clint shares how his personal journey into behavioral health shaped his career, and why lasting change is less about external pressure and more about intrinsic motivation. He breaks down the core elements required for transformation including motivation, knowledge, resources, and overcoming resistance.</p><p>The conversation also dives into working with trauma and suicidality, the importance of meeting clients where they are, and why building hope early in treatment is critical. On the business side, Clint shares how specialization and clarity in positioning have been his most effective “marketing strategy” and what he’s watching closely as AI and investor-backed therapy groups reshape the industry.</p><p>This is a practical, grounded conversation for clinicians, operators, and leaders who want to better understand both the human and business side of behavioral health.</p>]]></content:encoded>
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    <pubDate>Tue, 31 Mar 2026 12:00:00 -0400</pubDate>
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  </item>
  <item>
    <itunes:title>Nicholas Hilligoss – Human Resources Business Partner, Indiana University Health</itunes:title>
    <title>Nicholas Hilligoss – Human Resources Business Partner, Indiana University Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim sits down with Nicholas Hilligoss, a human resources leader bringing a unique perspective to the behavioral health space. Nick shares how his early frontline experience working directly with individuals shaped the way he now supports teams, emphasizing empathy, feedback, and perspective-taking as core leadership skills. The conversation dives into what leaders often get wrong about culture, why the “small things” matter more than most reali...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Nicholas Hilligoss, a human resources leader bringing a unique perspective to the behavioral health space.</p><p>Nick shares how his early frontline experience working directly with individuals shaped the way he now supports teams, emphasizing empathy, feedback, and perspective-taking as core leadership skills.</p><p>The conversation dives into what leaders often get wrong about culture, why the “small things” matter more than most realize, and how early behaviors can shape or derail an organization’s environment. Nick also breaks down the real challenges of scaling teams in behavioral health, highlighting the importance of cross-functional alignment and sustainable growth.</p><p>On the talent side, he shares what’s actually working to attract and retain great people today, from values-based hiring to the “My Child Test” that every organization should consider.</p><p>If you’re leading, hiring, or scaling in behavioral health, this episode offers practical, grounded insights from the HR side of the equation.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Nicholas Hilligoss, a human resources leader bringing a unique perspective to the behavioral health space.</p><p>Nick shares how his early frontline experience working directly with individuals shaped the way he now supports teams, emphasizing empathy, feedback, and perspective-taking as core leadership skills.</p><p>The conversation dives into what leaders often get wrong about culture, why the “small things” matter more than most realize, and how early behaviors can shape or derail an organization’s environment. Nick also breaks down the real challenges of scaling teams in behavioral health, highlighting the importance of cross-functional alignment and sustainable growth.</p><p>On the talent side, he shares what’s actually working to attract and retain great people today, from values-based hiring to the “My Child Test” that every organization should consider.</p><p>If you’re leading, hiring, or scaling in behavioral health, this episode offers practical, grounded insights from the HR side of the equation.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 26 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>427</itunes:duration>
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  </item>
  <item>
    <itunes:title>Frances Pereira – Behavior Analyst &amp; Founder, Quantum Outcomes</itunes:title>
    <title>Frances Pereira – Behavior Analyst &amp; Founder, Quantum Outcomes</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Frances Pereira, behavior analyst, OBM consultant, and founder of Quantum Outcomes, to explore how Applied Behavior Analysis (ABA) can go far beyond traditional clinical settings. Frances shares her journey into the field and breaks down a powerful idea: behavior is behavior, no matter the environment. From improving workplace performance through Organizational Behavior Management (OBM) to influencing public healt...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Frances Pereira, behavior analyst, OBM consultant, and founder of Quantum Outcomes, to explore how Applied Behavior Analysis (ABA) can go far beyond traditional clinical settings.</p><p>Frances shares her journey into the field and breaks down a powerful idea: <em>behavior is behavior</em>, no matter the environment. From improving workplace performance through Organizational Behavior Management (OBM) to influencing public health and policy, she explains where ABA has untapped potential to create real-world impact.</p><p>The conversation also dives into one of the biggest gaps in training for new BCBAs - the difference between what’s required by funding sources and what the science actually allows. Frances offers a fresh perspective on developing flexible, thoughtful practitioners who can adapt their approach across environments.</p><p>They also unpack what it really takes to build a values-driven organization, why finding the <em>right fit</em> matters more than scale, and how transparency in marketing helps attract aligned clients and partners.</p><p>If you’re a behavioral health leader, clinician, or operator looking to expand your thinking beyond the status quo, this episode delivers practical insight without the fluff.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy Zercher sits down with Frances Pereira, behavior analyst, OBM consultant, and founder of Quantum Outcomes, to explore how Applied Behavior Analysis (ABA) can go far beyond traditional clinical settings.</p><p>Frances shares her journey into the field and breaks down a powerful idea: <em>behavior is behavior</em>, no matter the environment. From improving workplace performance through Organizational Behavior Management (OBM) to influencing public health and policy, she explains where ABA has untapped potential to create real-world impact.</p><p>The conversation also dives into one of the biggest gaps in training for new BCBAs - the difference between what’s required by funding sources and what the science actually allows. Frances offers a fresh perspective on developing flexible, thoughtful practitioners who can adapt their approach across environments.</p><p>They also unpack what it really takes to build a values-driven organization, why finding the <em>right fit</em> matters more than scale, and how transparency in marketing helps attract aligned clients and partners.</p><p>If you’re a behavioral health leader, clinician, or operator looking to expand your thinking beyond the status quo, this episode delivers practical insight without the fluff.</p>]]></content:encoded>
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    <pubDate>Wed, 25 Mar 2026 12:00:00 -0400</pubDate>
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  <item>
    <itunes:title>Mike Lifshotz - Founder / VP of Business Development, Kipu Health | Hatch Compliance</itunes:title>
    <title>Mike Lifshotz - Founder / VP of Business Development, Kipu Health | Hatch Compliance</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Mike Lifshotz to talk about the real role compliance plays in behavioral health growth, operations, and long-term value. Mike shares how he entered the field, what he learned through the acquisition of Hatch Compliance by Kipu Health, and why compliance should be seen as more than a regulatory checkbox. He explains how the right systems and automation can reduce risk, improve patient care, strengthen operations, and e...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Mike Lifshotz</b> to talk about the real role compliance plays in behavioral health growth, operations, and long-term value.</p><p>Mike shares how he entered the field, what he learned through the acquisition of Hatch Compliance by Kipu Health, and why compliance should be seen as more than a regulatory checkbox. He explains how the right systems and automation can reduce risk, improve patient care, strengthen operations, and even increase business value during mergers and acquisitions.</p><p>They also dig into leadership through growth, what it takes to build and scale something new in behavioral health, and why reputation, employee experience, and genuine human connection still matter most in winning new business.</p><p>This conversation is packed with practical insight for operators, founders, and leaders looking to grow stronger, smarter, and more sustainably in behavioral health.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Mike Lifshotz</b> to talk about the real role compliance plays in behavioral health growth, operations, and long-term value.</p><p>Mike shares how he entered the field, what he learned through the acquisition of Hatch Compliance by Kipu Health, and why compliance should be seen as more than a regulatory checkbox. He explains how the right systems and automation can reduce risk, improve patient care, strengthen operations, and even increase business value during mergers and acquisitions.</p><p>They also dig into leadership through growth, what it takes to build and scale something new in behavioral health, and why reputation, employee experience, and genuine human connection still matter most in winning new business.</p><p>This conversation is packed with practical insight for operators, founders, and leaders looking to grow stronger, smarter, and more sustainably in behavioral health.</p>]]></content:encoded>
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    <itunes:title>Steven Merahn, MD - Physician Executive, Perimeter Healthcare - Integrated Behavioral Health</itunes:title>
    <title>Steven Merahn, MD - Physician Executive, Perimeter Healthcare - Integrated Behavioral Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Steven Merahn, MD, physician executive, author, and advocate for more human-centered systems of care. Dr. Merahn shares how his early work in pediatrics and child development shaped his approach to integrated care, and why truly effective treatment must go beyond siloed disciplines and clinical dashboards. Together, they explore the difference between response and outcome, why care plans should be built around the...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Steven Merahn, MD</b>, physician executive, author, and advocate for more human-centered systems of care.</p><p>Dr. Merahn shares how his early work in pediatrics and child development shaped his approach to integrated care, and why truly effective treatment must go beyond siloed disciplines and clinical dashboards. Together, they explore the difference between response and outcome, why care plans should be built around the person rather than the diagnosis, and what it really takes to create buy-in when redesigning care systems.</p><p>They also dive into the future of autism services, including why the field is at a critical turning point and how child-centered, developmentally informed care may reshape the way providers support autistic children and families.</p><p>This is a thoughtful conversation on leadership, integration, outcomes, and the human factor in behavioral health.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Steven Merahn, MD</b>, physician executive, author, and advocate for more human-centered systems of care.</p><p>Dr. Merahn shares how his early work in pediatrics and child development shaped his approach to integrated care, and why truly effective treatment must go beyond siloed disciplines and clinical dashboards. Together, they explore the difference between response and outcome, why care plans should be built around the person rather than the diagnosis, and what it really takes to create buy-in when redesigning care systems.</p><p>They also dive into the future of autism services, including why the field is at a critical turning point and how child-centered, developmentally informed care may reshape the way providers support autistic children and families.</p><p>This is a thoughtful conversation on leadership, integration, outcomes, and the human factor in behavioral health.</p>]]></content:encoded>
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    <pubDate>Fri, 20 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>914</itunes:duration>
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  <item>
    <itunes:title>Kristyn Peterson - Interim Chief Executive Officer &amp; Co-Founder, Zendicoded INC</itunes:title>
    <title>Kristyn Peterson - Interim Chief Executive Officer &amp; Co-Founder, Zendicoded INC</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Kristyn Peterson, PhD, BCBA, LBA, LSSMBB, behavioral scientist, OBM leader, and Interim Chief Executive Officer &amp; Co-Founder of Zendicoded INC. Kristyn shares how she found behavior analysis by accident, why she pivoted into organizational behavior management, and what she has learned working at the intersection of behavioral science, process improvement, and software development. The conversation explores bur...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Kristyn Peterson, PhD, BCBA, LBA, LSSMBB</b>, behavioral scientist, OBM leader, and Interim Chief Executive Officer &amp; Co-Founder of Zendicoded INC.</p><p>Kristyn shares how she found behavior analysis by accident, why she pivoted into organizational behavior management, and what she has learned working at the intersection of behavioral science, process improvement, and software development. The conversation explores burnout in ABA, how better systems can reduce friction at work, what radical transparency looks like in leadership, and why curiosity beats hard selling when building business relationships.</p><p>They also discuss psychological safety, cross-functional team alignment, AI in the software space, and how small consultancies can stand out in competitive markets.</p><p>This episode is a sharp, practical conversation for leaders in behavioral health, ABA, and beyond who care about building better systems, stronger teams, and more sustainable growth.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Kristyn Peterson, PhD, BCBA, LBA, LSSMBB</b>, behavioral scientist, OBM leader, and Interim Chief Executive Officer &amp; Co-Founder of Zendicoded INC.</p><p>Kristyn shares how she found behavior analysis by accident, why she pivoted into organizational behavior management, and what she has learned working at the intersection of behavioral science, process improvement, and software development. The conversation explores burnout in ABA, how better systems can reduce friction at work, what radical transparency looks like in leadership, and why curiosity beats hard selling when building business relationships.</p><p>They also discuss psychological safety, cross-functional team alignment, AI in the software space, and how small consultancies can stand out in competitive markets.</p><p>This episode is a sharp, practical conversation for leaders in behavioral health, ABA, and beyond who care about building better systems, stronger teams, and more sustainable growth.</p>]]></content:encoded>
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    <pubDate>Thu, 19 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>562</itunes:duration>
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  <item>
    <itunes:title>Jason Barker - Chief Executive Officer, ICBD and ABA Centers</itunes:title>
    <title>Jason Barker - Chief Executive Officer, ICBD and ABA Centers</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Jason Barker, Chief Executive Officer of ICBD and ABA Centers, to talk about what it really takes to grow autism services the right way. Jason shares how he found his way back into behavioral health after decades in healthcare leadership, why ABA Centers created its BCBA apprenticeship program, and how his team thinks about scaling without compromising quality of care. He also breaks down the leadership challenges...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Jason Barker</b>, Chief Executive Officer of <b>ICBD and ABA Centers</b>, to talk about what it really takes to grow autism services the right way.</p><p>Jason shares how he found his way back into behavioral health after decades in healthcare leadership, why ABA Centers created its BCBA apprenticeship program, and how his team thinks about scaling without compromising quality of care. He also breaks down the leadership challenges that come with growing across multiple markets, how ABA providers can earn trust in competitive regions, and why AI is quickly changing the future of digital marketing in autism care.</p><p>This is a practical conversation about growth, leadership, workforce development, and staying grounded in clinical excellence while expanding access to care.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Jason Barker</b>, Chief Executive Officer of <b>ICBD and ABA Centers</b>, to talk about what it really takes to grow autism services the right way.</p><p>Jason shares how he found his way back into behavioral health after decades in healthcare leadership, why ABA Centers created its BCBA apprenticeship program, and how his team thinks about scaling without compromising quality of care. He also breaks down the leadership challenges that come with growing across multiple markets, how ABA providers can earn trust in competitive regions, and why AI is quickly changing the future of digital marketing in autism care.</p><p>This is a practical conversation about growth, leadership, workforce development, and staying grounded in clinical excellence while expanding access to care.</p>]]></content:encoded>
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    <pubDate>Wed, 18 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>804</itunes:duration>
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  <item>
    <itunes:title>Moishe Kaufman - Chief Marketing Officer, The Treetop ABA</itunes:title>
    <title>Moishe Kaufman - Chief Marketing Officer, The Treetop ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Moishe Kaufman, Chief Marketing Officer at The Treetop ABA, to talk about what really drives growth in multi-location behavioral health organizations. Moishe breaks down why most healthcare marketing systems fail, how disconnected teams create wasted spend and frustrated families, and why the real opportunity is not just getting more leads, but getting families into care faster. He shares practical insights on spe...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Moishe Kaufman, Chief Marketing Officer at The Treetop ABA</b>, to talk about what really drives growth in multi-location behavioral health organizations.</p><p>Moishe breaks down why most healthcare marketing systems fail, how disconnected teams create wasted spend and frustrated families, and why the real opportunity is not just getting more leads, but getting families into care faster. He shares practical insights on speed to contact, lead-to-service conversion, operational visibility, and the balance between AI efficiency and human connection.</p><p>Moishe currently leads marketing and growth at <b>The Treetop ABA</b>, a multi-location ABA provider focused on helping children and families access high-quality care. Learn more about their work at <a href='http://thetreetop.com/'><b>http://thetreetop.com/</b></a></p><p>If you work in ABA, behavioral health, or healthcare growth, this conversation is packed with actionable ideas on building smarter systems, improving accountability, and creating marketing that actually supports better outcomes for families.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Moishe Kaufman, Chief Marketing Officer at The Treetop ABA</b>, to talk about what really drives growth in multi-location behavioral health organizations.</p><p>Moishe breaks down why most healthcare marketing systems fail, how disconnected teams create wasted spend and frustrated families, and why the real opportunity is not just getting more leads, but getting families into care faster. He shares practical insights on speed to contact, lead-to-service conversion, operational visibility, and the balance between AI efficiency and human connection.</p><p>Moishe currently leads marketing and growth at <b>The Treetop ABA</b>, a multi-location ABA provider focused on helping children and families access high-quality care. Learn more about their work at <a href='http://thetreetop.com/'><b>http://thetreetop.com/</b></a></p><p>If you work in ABA, behavioral health, or healthcare growth, this conversation is packed with actionable ideas on building smarter systems, improving accountability, and creating marketing that actually supports better outcomes for families.</p>]]></content:encoded>
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    <pubDate>Tue, 17 Mar 2026 12:00:00 -0400</pubDate>
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  <item>
    <itunes:title>Dov Berman - Chief Financial Officer, NewVista Behavioral Health</itunes:title>
    <title>Dov Berman - Chief Financial Officer, NewVista Behavioral Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim sits down with Dov Berman, Chief Financial Officer at NewVista Behavioral Health, to discuss the financial and operational realities of growing a behavioral health organization while maintaining high-quality patient care. Dov shares how he entered the behavioral health space and how financial leadership plays a critical role in supporting patient outcomes, staffing stability, and long-term sustainability. The conversation explores the impor...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim sits down with <b>Dov Berman, Chief Financial Officer at NewVista Behavioral Health</b>, to discuss the financial and operational realities of growing a behavioral health organization while maintaining high-quality patient care.</p><p>Dov shares how he entered the behavioral health space and how financial leadership plays a critical role in supporting patient outcomes, staffing stability, and long-term sustainability. The conversation explores the importance of reliable data, strong leadership teams, and disciplined financial systems in an industry facing staffing shortages, payer challenges, and increasing demand for services.</p><p>Tim and Dov also discuss how finance intersects with marketing and business development, including why reputation and patient outcomes remain the strongest drivers of growth.</p><p>This episode offers practical insights for behavioral health executives, operators, and leaders working to build organizations that are both financially strong and mission-driven.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim sits down with <b>Dov Berman, Chief Financial Officer at NewVista Behavioral Health</b>, to discuss the financial and operational realities of growing a behavioral health organization while maintaining high-quality patient care.</p><p>Dov shares how he entered the behavioral health space and how financial leadership plays a critical role in supporting patient outcomes, staffing stability, and long-term sustainability. The conversation explores the importance of reliable data, strong leadership teams, and disciplined financial systems in an industry facing staffing shortages, payer challenges, and increasing demand for services.</p><p>Tim and Dov also discuss how finance intersects with marketing and business development, including why reputation and patient outcomes remain the strongest drivers of growth.</p><p>This episode offers practical insights for behavioral health executives, operators, and leaders working to build organizations that are both financially strong and mission-driven.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Mon, 16 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>849</itunes:duration>
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  <item>
    <itunes:title>Veronica Medina - Board Certified Behavior Analyst, The ABA Proyect</itunes:title>
    <title>Veronica Medina - Board Certified Behavior Analyst, The ABA Proyect</title>
    <itunes:summary><![CDATA[How is AI changing the way ABA professionals work? In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Veronica Medina, Board Certified Behavior Analyst and consultant at The ABA Proyect, to discuss how technology and cultural awareness are reshaping behavioral health. Veronica shares how she unexpectedly entered the field of behavior analysis and how her work now spans multiple organizations and international communities. The conversation explores the practical ro...]]></itunes:summary>
    <description><![CDATA[<p>How is AI changing the way ABA professionals work?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Veronica Medina</b>, Board Certified Behavior Analyst and consultant at The ABA Proyect, to discuss how technology and cultural awareness are reshaping behavioral health.</p><p>Veronica shares how she unexpectedly entered the field of behavior analysis and how her work now spans multiple organizations and international communities. The conversation explores the practical role AI is already playing in ABA, from streamlining documentation and communication to helping clinicians navigate language and cultural differences when working with families around the world.</p><p>They also dive into how Veronica built her consulting practice through word of mouth, social media, and community partnerships, as well as why culturally relevant education and Spanish-language resources are essential for the future of ABA.</p><p>This episode highlights how technology, culture, and community are coming together to expand access to behavioral health services globally.</p>]]></description>
    <content:encoded><![CDATA[<p>How is AI changing the way ABA professionals work?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Timothy Zercher sits down with <b>Veronica Medina</b>, Board Certified Behavior Analyst and consultant at The ABA Proyect, to discuss how technology and cultural awareness are reshaping behavioral health.</p><p>Veronica shares how she unexpectedly entered the field of behavior analysis and how her work now spans multiple organizations and international communities. The conversation explores the practical role AI is already playing in ABA, from streamlining documentation and communication to helping clinicians navigate language and cultural differences when working with families around the world.</p><p>They also dive into how Veronica built her consulting practice through word of mouth, social media, and community partnerships, as well as why culturally relevant education and Spanish-language resources are essential for the future of ABA.</p><p>This episode highlights how technology, culture, and community are coming together to expand access to behavioral health services globally.</p>]]></content:encoded>
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    <pubDate>Thu, 12 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>532</itunes:duration>
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    <itunes:title>Kamila Iacob - Co-Founder, MentraTrack</itunes:title>
    <title>Kamila Iacob - Co-Founder, MentraTrack</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Kamila Iacob, M.A., BCBA, LBA, Co-Founder of MentraTrack, to talk about one of the biggest challenges in ABA today: fieldwork supervision systems that track hours but miss everything else that matters. Kamila shares how her experience in supervision revealed major gaps in visibility, feedback, competency tracking, and audit readiness across organizations. She explains why disconnected systems like spreadsheets, PDFs, ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Kamila Iacob, M.A., BCBA, LBA</b>, Co-Founder of <b>MentraTrack</b>, to talk about one of the biggest challenges in ABA today: fieldwork supervision systems that track hours but miss everything else that matters.</p><p>Kamila shares how her experience in supervision revealed major gaps in visibility, feedback, competency tracking, and audit readiness across organizations. She explains why disconnected systems like spreadsheets, PDFs, and email create risk for trainees, supervisors, and leadership teams, and how MentraTrack was built to bring structure, compliance, and real-time oversight to the process.</p><p>They also discuss what organic growth looks like for a software company in the ABA space, why trust and product quality matter more than paid ads, and how AI can be used responsibly to improve supervision and skill development.</p><p>If you are a BCBA, clinical leader, or behavioral health operator thinking about compliance, supervision quality, and scalable systems, this is a conversation worth hearing.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Kamila Iacob, M.A., BCBA, LBA</b>, Co-Founder of <b>MentraTrack</b>, to talk about one of the biggest challenges in ABA today: fieldwork supervision systems that track hours but miss everything else that matters.</p><p>Kamila shares how her experience in supervision revealed major gaps in visibility, feedback, competency tracking, and audit readiness across organizations. She explains why disconnected systems like spreadsheets, PDFs, and email create risk for trainees, supervisors, and leadership teams, and how MentraTrack was built to bring structure, compliance, and real-time oversight to the process.</p><p>They also discuss what organic growth looks like for a software company in the ABA space, why trust and product quality matter more than paid ads, and how AI can be used responsibly to improve supervision and skill development.</p><p>If you are a BCBA, clinical leader, or behavioral health operator thinking about compliance, supervision quality, and scalable systems, this is a conversation worth hearing.</p>]]></content:encoded>
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    <pubDate>Wed, 11 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>525</itunes:duration>
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    <itunes:episode>66</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Melissa Kozak – Founder, Kozak Consulting LLC and Clinical Partnership Consultant, Therapprove</itunes:title>
    <title>Melissa Kozak – Founder, Kozak Consulting LLC and Clinical Partnership Consultant, Therapprove</title>
    <itunes:summary><![CDATA[Technology is rapidly transforming behavioral health and ABA services - but is it actually helping clinicians deliver better care? In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Melissa Kozak, BCBA, founder of Kozak Consulting and Clinical Partnership Consultant at Therapprove. With nearly 20 years of experience across schools, clinics, homes, and community settings, Melissa shares a clinician’s perspective on how technology should support - not complicate - real-...]]></itunes:summary>
    <description><![CDATA[<p>Technology is rapidly transforming behavioral health and ABA services - but is it actually helping clinicians deliver better care?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Melissa Kozak</b>, BCBA, founder of Kozak Consulting and Clinical Partnership Consultant at Therapprove. With nearly 20 years of experience across schools, clinics, homes, and community settings, Melissa shares a clinician’s perspective on how technology should support - not complicate - real-world care.</p><p>Melissa discusses the gap between how systems are built and how services are actually delivered in the field. She also explores the rise of caregiver-supported models, the growing role of AI in documentation and clinical workflows, and why many clinicians are moving toward specialized and independent practice models.</p><p>They also dive into marketing and growth strategies in the ABA space, including why relationship-driven partnerships still outperform many traditional marketing tactics - and why ethical growth matters more than ever.</p><p>If you&apos;re a practice owner, BCBA, or behavioral health leader navigating new technology, workforce challenges, or growth strategies, this conversation offers practical insights from someone who operates both in the field and inside the tech ecosystem.</p><p><b>In this episode, you&apos;ll learn:</b></p><p>• Where technology often fails clinicians in real-world settings<br/> • Why caregiver support tools are becoming essential in ABA services<br/> • How AI transcription and automation may reduce documentation burden<br/> • Why specialization is shaping the future of ABA careers<br/> • How relationship-driven growth beats transactional marketing<br/> • What practice owners should be cautious about when adopting new technology</p>]]></description>
    <content:encoded><![CDATA[<p>Technology is rapidly transforming behavioral health and ABA services - but is it actually helping clinicians deliver better care?</p><p>In this episode of <b>Tim Talks: Behavioral Health</b>, Tim Zercher sits down with <b>Melissa Kozak</b>, BCBA, founder of Kozak Consulting and Clinical Partnership Consultant at Therapprove. With nearly 20 years of experience across schools, clinics, homes, and community settings, Melissa shares a clinician’s perspective on how technology should support - not complicate - real-world care.</p><p>Melissa discusses the gap between how systems are built and how services are actually delivered in the field. She also explores the rise of caregiver-supported models, the growing role of AI in documentation and clinical workflows, and why many clinicians are moving toward specialized and independent practice models.</p><p>They also dive into marketing and growth strategies in the ABA space, including why relationship-driven partnerships still outperform many traditional marketing tactics - and why ethical growth matters more than ever.</p><p>If you&apos;re a practice owner, BCBA, or behavioral health leader navigating new technology, workforce challenges, or growth strategies, this conversation offers practical insights from someone who operates both in the field and inside the tech ecosystem.</p><p><b>In this episode, you&apos;ll learn:</b></p><p>• Where technology often fails clinicians in real-world settings<br/> • Why caregiver support tools are becoming essential in ABA services<br/> • How AI transcription and automation may reduce documentation burden<br/> • Why specialization is shaping the future of ABA careers<br/> • How relationship-driven growth beats transactional marketing<br/> • What practice owners should be cautious about when adopting new technology</p>]]></content:encoded>
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    <pubDate>Tue, 10 Mar 2026 12:00:00 -0400</pubDate>
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    <itunes:duration>712</itunes:duration>
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  <item>
    <itunes:title>Nick Chappell - Co-CEO &amp; Founder, Verbal Beginnings</itunes:title>
    <title>Nick Chappell - Co-CEO &amp; Founder, Verbal Beginnings</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Tim Zercher sits down with Nick Chappell, Co-CEO and Founder of Verbal Beginnings, a leading provider of home-based and center-based Applied Behavior Analysis (ABA) therapy for children with Autism Spectrum Disorder. Nick shares his journey from direct work with children and families to co-founding Verbal Beginnings in 2011 alongside Diana Wolf, driven by a mission to expand access to high-quality, team-based ABA care in underserved areas ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, host Tim Zercher sits down with Nick Chappell, Co-CEO and Founder of Verbal Beginnings, a leading provider of home-based and center-based Applied Behavior Analysis (ABA) therapy for children with Autism Spectrum Disorder.</p><p>Nick shares his journey from direct work with children and families to co-founding Verbal Beginnings in 2011 alongside Diana Wolf, driven by a mission to expand access to high-quality, team-based ABA care in underserved areas like Maryland. He discusses the importance of strong culture combined with effective therapy, building operational infrastructure to support clinical excellence, navigating the fast-changing ABA landscape, and the power of brand reputation and word-of-mouth in a competitive market.</p><p>Tune in for practical insights on leadership, scaling ethically, marketing in behavioral health, and adapting to emerging trends like AI - all while keeping clinical quality and family impact at the core.</p><p>Whether you&apos;re an ABA provider, clinician, or leader in behavioral health, this candid 10-minute conversation delivers real-world lessons on growing access to care without compromising standards.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, host Tim Zercher sits down with Nick Chappell, Co-CEO and Founder of Verbal Beginnings, a leading provider of home-based and center-based Applied Behavior Analysis (ABA) therapy for children with Autism Spectrum Disorder.</p><p>Nick shares his journey from direct work with children and families to co-founding Verbal Beginnings in 2011 alongside Diana Wolf, driven by a mission to expand access to high-quality, team-based ABA care in underserved areas like Maryland. He discusses the importance of strong culture combined with effective therapy, building operational infrastructure to support clinical excellence, navigating the fast-changing ABA landscape, and the power of brand reputation and word-of-mouth in a competitive market.</p><p>Tune in for practical insights on leadership, scaling ethically, marketing in behavioral health, and adapting to emerging trends like AI - all while keeping clinical quality and family impact at the core.</p><p>Whether you&apos;re an ABA provider, clinician, or leader in behavioral health, this candid 10-minute conversation delivers real-world lessons on growing access to care without compromising standards.</p>]]></content:encoded>
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    <pubDate>Tue, 03 Mar 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>600</itunes:duration>
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    <itunes:title>Matt Cicoria - Consultant and Founder, Positive Behavioral Outcomes</itunes:title>
    <title>Matt Cicoria - Consultant and Founder, Positive Behavioral Outcomes</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy Zercher speaks with Matt Cicoria, Consultant and Founder of Positive Behavioral Outcomes, LLC, and the Producer &amp; Host of the widely popular Behavioral Observations Podcast - one of the most downloaded shows in behavior analysis with millions of listens over nearly a decade. Matt shares key insights from hosting long-form interviews with leading behavior analysts, including recurring guest backstories that resonate deeply with ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, host Timothy Zercher speaks with Matt Cicoria, Consultant and Founder of Positive Behavioral Outcomes, LLC, and the Producer &amp; Host of the widely popular Behavioral Observations Podcast - one of the most downloaded shows in behavior analysis with millions of listens over nearly a decade.</p><p>Matt shares key insights from hosting long-form interviews with leading behavior analysts, including recurring guest backstories that resonate deeply with listeners, his deliberate focus on broader applications of behavior analysis beyond autism (e.g., behavioral economics, contingency management, OBM), and why he prefers the term &quot;behavior analysis&quot; over the autism-framed &quot;ABA.&quot;</p><p>The discussion covers overlooked trends like the revolutionary potential of AI in data analysis, automated session data collection, real-time feedback, and ethical implementation. Matt reflects on a memorable and challenging interview with Dr. Carl Hart, lessons in thoughtful communication (including the power of strategic pauses), the exciting growth of the autism services field, and serious concerns around rapid expansion - such as quality control, perverse incentives, clinical leadership experience gaps, and the risk of sidelining applied research in favor of high-demand practice roles.</p><p>Whether you&apos;re a BCBA, RBT, clinic owner, or anyone interested in the future of behavioral science and autism support, this episode offers candid, practical perspectives on sustainable growth, ethics, and innovation in our field.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Tim Talks: Behavioral Health, host Timothy Zercher speaks with Matt Cicoria, Consultant and Founder of Positive Behavioral Outcomes, LLC, and the Producer &amp; Host of the widely popular Behavioral Observations Podcast - one of the most downloaded shows in behavior analysis with millions of listens over nearly a decade.</p><p>Matt shares key insights from hosting long-form interviews with leading behavior analysts, including recurring guest backstories that resonate deeply with listeners, his deliberate focus on broader applications of behavior analysis beyond autism (e.g., behavioral economics, contingency management, OBM), and why he prefers the term &quot;behavior analysis&quot; over the autism-framed &quot;ABA.&quot;</p><p>The discussion covers overlooked trends like the revolutionary potential of AI in data analysis, automated session data collection, real-time feedback, and ethical implementation. Matt reflects on a memorable and challenging interview with Dr. Carl Hart, lessons in thoughtful communication (including the power of strategic pauses), the exciting growth of the autism services field, and serious concerns around rapid expansion - such as quality control, perverse incentives, clinical leadership experience gaps, and the risk of sidelining applied research in favor of high-demand practice roles.</p><p>Whether you&apos;re a BCBA, RBT, clinic owner, or anyone interested in the future of behavioral science and autism support, this episode offers candid, practical perspectives on sustainable growth, ethics, and innovation in our field.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Mon, 02 Mar 2026 14:00:00 -0500</pubDate>
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    <itunes:duration>1018</itunes:duration>
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    <itunes:title>Paul (Paulie Gloves) Gavoni, Ed.D., BCBA-D – CEO, Heart &amp; Science International</itunes:title>
    <title>Paul (Paulie Gloves) Gavoni, Ed.D., BCBA-D – CEO, Heart &amp; Science International</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim sits down with Dr. Paul “Paulie” Gavoni, a globally recognized thought leader, behavior analyst, and former Golden Gloves champion, to explore how behavioral science can transform leadership, organizations, and even combat sports. Paul shares practical insights from his decades of experience applying Organizational Behavior Management (OBM) principles to real-world challenges, from improving performance in schools to coaching world-class fi...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Dr. Paul “Paulie” Gavoni, a globally recognized thought leader, behavior analyst, and former Golden Gloves champion, to explore how behavioral science can transform leadership, organizations, and even combat sports. Paul shares practical insights from his decades of experience applying Organizational Behavior Management (OBM) principles to real-world challenges, from improving performance in schools to coaching world-class fighters.</p><p>Listeners will learn how to:</p><ul><li>Apply the Four Hats of Leadership to motivate, train, coach, and maintain high-performing teams.</li><li>Translate values into observable behaviors to create impact-driven organizations.</li><li>Approach change management with behavioral principles to maximize results.</li></ul><p>Whether you’re a leader, educator, or practitioner, this episode delivers actionable strategies to leverage behavioral science for lasting success.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Dr. Paul “Paulie” Gavoni, a globally recognized thought leader, behavior analyst, and former Golden Gloves champion, to explore how behavioral science can transform leadership, organizations, and even combat sports. Paul shares practical insights from his decades of experience applying Organizational Behavior Management (OBM) principles to real-world challenges, from improving performance in schools to coaching world-class fighters.</p><p>Listeners will learn how to:</p><ul><li>Apply the Four Hats of Leadership to motivate, train, coach, and maintain high-performing teams.</li><li>Translate values into observable behaviors to create impact-driven organizations.</li><li>Approach change management with behavioral principles to maximize results.</li></ul><p>Whether you’re a leader, educator, or practitioner, this episode delivers actionable strategies to leverage behavioral science for lasting success.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 24 Feb 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>603</itunes:duration>
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    <itunes:season>1</itunes:season>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/al46j5vhus4vubar6jmdennvu4w8">Paul “Paulie” Gavoni</podcast:person>
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    <itunes:title>Jaime Vinck – President, Meadows Behavioral Health</itunes:title>
    <title>Jaime Vinck – President, Meadows Behavioral Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Jaime Vinck, President of Meadows Behavioral Health, to explore leadership, innovation, and growth in the behavioral health space. Jaime shares her journey from HR professional to clinical leader, the transformative approach to treating co-occurring disorders and trauma, and how she is driving meaningful change in the field. We discuss: The evolution from sequential to co-occurring disorder treatmentExpand...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Jaime Vinck, President of Meadows Behavioral Health, to explore leadership, innovation, and growth in the behavioral health space. Jaime shares her journey from HR professional to clinical leader, the transformative approach to treating co-occurring disorders and trauma, and how she is driving meaningful change in the field.</p><p>We discuss:</p><ul><li>The evolution from sequential to co-occurring disorder treatment</li><li>Expanding access to care while maintaining cultural humility</li><li>Women in leadership and shifting industry norms</li><li>Responsible organizational growth in the face of staffing and patient acuity challenges</li><li>Building trust and brand authority in behavioral health marketing</li></ul><p>Whether you’re a leader in behavioral health, a clinician, or simply interested in innovative approaches to care, Jaime’s insights offer both practical guidance and inspiration.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Jaime Vinck, President of Meadows Behavioral Health, to explore leadership, innovation, and growth in the behavioral health space. Jaime shares her journey from HR professional to clinical leader, the transformative approach to treating co-occurring disorders and trauma, and how she is driving meaningful change in the field.</p><p>We discuss:</p><ul><li>The evolution from sequential to co-occurring disorder treatment</li><li>Expanding access to care while maintaining cultural humility</li><li>Women in leadership and shifting industry norms</li><li>Responsible organizational growth in the face of staffing and patient acuity challenges</li><li>Building trust and brand authority in behavioral health marketing</li></ul><p>Whether you’re a leader in behavioral health, a clinician, or simply interested in innovative approaches to care, Jaime’s insights offer both practical guidance and inspiration.</p>]]></content:encoded>
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    <pubDate>Tue, 17 Feb 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>620</itunes:duration>
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    <itunes:title>Taylor Cowan, M.Ed. – Vice President of Business Development, Chancelight Behavioral Health, Therapy &amp; Education</itunes:title>
    <title>Taylor Cowan, M.Ed. – Vice President of Business Development, Chancelight Behavioral Health, Therapy &amp; Education</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Taylor Cowan, M.Ed., Vice President of Business Development at Chancelight Behavioral Health, Therapy &amp; Education, to unpack the real challenges districts face when serving students with intensive behavioral and special education needs. Taylor shares his journey from pre-K teacher and school administrator to building customized behavioral health and special education programs across the South. The conversation div...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Taylor Cowan, M.Ed., Vice President of Business Development at Chancelight Behavioral Health, Therapy &amp; Education, to unpack the real challenges districts face when serving students with intensive behavioral and special education needs.</p><p>Taylor shares his journey from pre-K teacher and school administrator to building customized behavioral health and special education programs across the South. The conversation dives into budget constraints, staffing shortages, special education director burnout, and what it truly takes to help students successfully transition back into less restrictive environments.</p><p>They also explore what makes partnership-based services so difficult to market, why conferences and state-level pilot programs matter, and how proving results locally becomes the most powerful form of growth.</p><p>If you work in ABA, special education, behavioral health, or district leadership, this episode offers candid insight into what’s happening on the ground - and what’s needed to drive sustainable change.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Taylor Cowan, M.Ed., Vice President of Business Development at Chancelight Behavioral Health, Therapy &amp; Education, to unpack the real challenges districts face when serving students with intensive behavioral and special education needs.</p><p>Taylor shares his journey from pre-K teacher and school administrator to building customized behavioral health and special education programs across the South. The conversation dives into budget constraints, staffing shortages, special education director burnout, and what it truly takes to help students successfully transition back into less restrictive environments.</p><p>They also explore what makes partnership-based services so difficult to market, why conferences and state-level pilot programs matter, and how proving results locally becomes the most powerful form of growth.</p><p>If you work in ABA, special education, behavioral health, or district leadership, this episode offers candid insight into what’s happening on the ground - and what’s needed to drive sustainable change.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 10 Feb 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>672</itunes:duration>
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    <itunes:title>Isaac L. Bermudez, BCBA – Chief Innovation Officer, Brett DiNovi &amp; Associates</itunes:title>
    <title>Isaac L. Bermudez, BCBA – Chief Innovation Officer, Brett DiNovi &amp; Associates</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim sits down with Isaac L. Bermudez, BCBA, Chief Innovation Officer at Brett DiNovi &amp; Associates, to explore leadership, innovation, and marketing in the behavioral health and ABA space. Isaac shares his journey into ABA, the unconventional “entrepreneurial approach” he teaches leaders, and key mindset shifts that help teams thrive in high-stakes, sensitive environments. From leveraging data to creating meaningful KPIs, to using social med...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Isaac L. Bermudez, BCBA, Chief Innovation Officer at Brett DiNovi &amp; Associates, to explore leadership, innovation, and marketing in the behavioral health and ABA space. Isaac shares his journey into ABA, the unconventional “entrepreneurial approach” he teaches leaders, and key mindset shifts that help teams thrive in high-stakes, sensitive environments. From leveraging data to creating meaningful KPIs, to using social media and networking as tools for growth, this conversation is packed with actionable insights for leaders, clinicians, and anyone passionate about ethical and effective behavioral health practice.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim sits down with Isaac L. Bermudez, BCBA, Chief Innovation Officer at Brett DiNovi &amp; Associates, to explore leadership, innovation, and marketing in the behavioral health and ABA space. Isaac shares his journey into ABA, the unconventional “entrepreneurial approach” he teaches leaders, and key mindset shifts that help teams thrive in high-stakes, sensitive environments. From leveraging data to creating meaningful KPIs, to using social media and networking as tools for growth, this conversation is packed with actionable insights for leaders, clinicians, and anyone passionate about ethical and effective behavioral health practice.</p>]]></content:encoded>
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    <pubDate>Tue, 03 Feb 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>630</itunes:duration>
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  </item>
  <item>
    <itunes:title>Trish Murray – Licensed Behavior Analyst &amp; Co-Owner, Surfside ABA Therapy</itunes:title>
    <title>Trish Murray – Licensed Behavior Analyst &amp; Co-Owner, Surfside ABA Therapy</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Trish Murray, Licensed Behavior Analyst and Co-Owner of Surfside ABA Therapy, to explore what sustainable, family-centered growth really looks like in ABA. Trish shares her 23-year journey from special education into ABA, why she intentionally chose not to scale fast, and how staying small has allowed her team to deliver deeply personal care without burning out clinicians or families. Together, they unpack...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Trish Murray, Licensed Behavior Analyst and Co-Owner of Surfside ABA Therapy, to explore what sustainable, family-centered growth really looks like in ABA.</p><p>Trish shares her 23-year journey from special education into ABA, why she intentionally chose not to scale fast, and how staying small has allowed her team to deliver deeply personal care without burning out clinicians or families. Together, they unpack leadership mindset shifts, motivation in team management, grassroots marketing, and why word-of-mouth still outperforms flashy campaigns.</p><p>This candid conversation is a must-listen for ABA owners and leaders who want to grow ethically, protect their culture, and stay grounded in what actually matters to families.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Trish Murray, Licensed Behavior Analyst and Co-Owner of Surfside ABA Therapy, to explore what sustainable, family-centered growth really looks like in ABA.</p><p>Trish shares her 23-year journey from special education into ABA, why she intentionally chose not to scale fast, and how staying small has allowed her team to deliver deeply personal care without burning out clinicians or families. Together, they unpack leadership mindset shifts, motivation in team management, grassroots marketing, and why word-of-mouth still outperforms flashy campaigns.</p><p>This candid conversation is a must-listen for ABA owners and leaders who want to grow ethically, protect their culture, and stay grounded in what actually matters to families.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 27 Jan 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>669</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>59</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Margaret Fitch – Board Certified Behavior Analyst, Boys &amp; Girls Village</itunes:title>
    <title>Margaret Fitch – Board Certified Behavior Analyst, Boys &amp; Girls Village</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, Tim Zercher sits down with Margaret Fitch, a Board Certified Behavior Analyst at Boys &amp; Girls Village, to explore the transformative power of applied behavior analysis (ABA) in supporting children with autism and other special needs. Margaret shares her journey into the field, practical strategies for building trust and rapport with learners, and how small, empathetic interventions can create big breakthroughs for students. From early exposure to autism in he...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, Tim Zercher sits down with Margaret Fitch, a Board Certified Behavior Analyst at Boys &amp; Girls Village, to explore the transformative power of applied behavior analysis (ABA) in supporting children with autism and other special needs. Margaret shares her journey into the field, practical strategies for building trust and rapport with learners, and how small, empathetic interventions can create big breakthroughs for students. From early exposure to autism in her youth to her impactful work today, Margaret provides a window into the heart of ABA and what it truly means to support children in therapeutic and educational settings.</p><p>Tune in to hear actionable insights on fostering connection, debunking behavior myths, and helping students thrive in environments that might initially feel overwhelming.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, Tim Zercher sits down with Margaret Fitch, a Board Certified Behavior Analyst at Boys &amp; Girls Village, to explore the transformative power of applied behavior analysis (ABA) in supporting children with autism and other special needs. Margaret shares her journey into the field, practical strategies for building trust and rapport with learners, and how small, empathetic interventions can create big breakthroughs for students. From early exposure to autism in her youth to her impactful work today, Margaret provides a window into the heart of ABA and what it truly means to support children in therapeutic and educational settings.</p><p>Tune in to hear actionable insights on fostering connection, debunking behavior myths, and helping students thrive in environments that might initially feel overwhelming.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 20 Jan 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>395</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>58</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Ashleigh Dominguez - BCBA, Ashleigh Behavior Analysis, LLC</itunes:title>
    <title>Ashleigh Dominguez - BCBA, Ashleigh Behavior Analysis, LLC</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Tim Zercher sits down with Ashleigh Dominguez, BCBA, entrepreneur, and founder of Ashleigh Behavior Analysis, LLC. Ashleigh shares her unique journey into the world of ABA - a happy accident that turned into a 12-year career helping families and clinicians alike. They discuss how technology and AI are transforming the ABA space, from increasing accessibility to assisting clinicians without replacing them. Ashleigh also dives into common mistake...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Ashleigh Dominguez, BCBA, entrepreneur, and founder of Ashleigh Behavior Analysis, LLC. Ashleigh shares her unique journey into the world of ABA - a happy accident that turned into a 12-year career helping families and clinicians alike.</p><p>They discuss how technology and AI are transforming the ABA space, from increasing accessibility to assisting clinicians without replacing them. Ashleigh also dives into common mistakes ABA teams make in clinical work, the importance of applying ABA principles internally, and her innovative approach to marketing as she builds her solo practice.</p><p>If you’re curious about leveraging tech, improving staff outcomes, or creating meaningful connections with clients in behavioral health, this episode is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Tim Zercher sits down with Ashleigh Dominguez, BCBA, entrepreneur, and founder of Ashleigh Behavior Analysis, LLC. Ashleigh shares her unique journey into the world of ABA - a happy accident that turned into a 12-year career helping families and clinicians alike.</p><p>They discuss how technology and AI are transforming the ABA space, from increasing accessibility to assisting clinicians without replacing them. Ashleigh also dives into common mistakes ABA teams make in clinical work, the importance of applying ABA principles internally, and her innovative approach to marketing as she builds her solo practice.</p><p>If you’re curious about leveraging tech, improving staff outcomes, or creating meaningful connections with clients in behavioral health, this episode is for you.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 08 Jan 2026 12:00:00 -0500</pubDate>
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    <itunes:duration>405</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>57</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Moshe Katz – Practice Owner &amp; Clinical Director, TE(A)CH Developmental and Behavioral Support, LLC</itunes:title>
    <title>Moshe Katz – Practice Owner &amp; Clinical Director, TE(A)CH Developmental and Behavioral Support, LLC</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Moshe Katz, Practice Owner and Clinical Director at TE(A)CH Developmental and Behavioral Support, LLC, to explore his journey into ABA, the realities families face when starting services, and what ethical, person-centered care truly looks like. Moshe shares how an unexpected career pivot led him from biochemical engineering into behavior analysis, the emotional weight families carry at diagnosis, and the o...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, host <b>Timothy A. Zercher</b> sits down with <b>Moshe Katz</b>, Practice Owner and Clinical Director at <b>TE(A)CH Developmental and Behavioral Support, LLC</b>, to explore his journey into ABA, the realities families face when starting services, and what ethical, person-centered care truly looks like.</p><p>Moshe shares how an unexpected career pivot led him from biochemical engineering into behavior analysis, the emotional weight families carry at diagnosis, and the ongoing challenge of service consistency and staff turnover. The conversation also dives into preparing young adults with autism for independent living, emphasizing individualized treatment over diagnosis-driven care.</p><p>To wrap up, Moshe offers an honest look at early-stage growth and marketing in behavioral health — from referral relationships to standing out authentically in a crowded space.</p><p>This episode is a candid, practical listen for ABA leaders, clinicians, and anyone committed to building sustainable, ethical services in their community.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <b>Tim Talks: Behavioral Health</b>, host <b>Timothy A. Zercher</b> sits down with <b>Moshe Katz</b>, Practice Owner and Clinical Director at <b>TE(A)CH Developmental and Behavioral Support, LLC</b>, to explore his journey into ABA, the realities families face when starting services, and what ethical, person-centered care truly looks like.</p><p>Moshe shares how an unexpected career pivot led him from biochemical engineering into behavior analysis, the emotional weight families carry at diagnosis, and the ongoing challenge of service consistency and staff turnover. The conversation also dives into preparing young adults with autism for independent living, emphasizing individualized treatment over diagnosis-driven care.</p><p>To wrap up, Moshe offers an honest look at early-stage growth and marketing in behavioral health — from referral relationships to standing out authentically in a crowded space.</p><p>This episode is a candid, practical listen for ABA leaders, clinicians, and anyone committed to building sustainable, ethical services in their community.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 23 Dec 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>653</itunes:duration>
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  </item>
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    <itunes:title>Lee Courrau, Founder of Social Pathways Curriculum</itunes:title>
    <title>Lee Courrau, Founder of Social Pathways Curriculum</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy Zercher sits down with Lee Courrau, creator of the Social Pathways Curriculum, for a candid and practical conversation about the real challenges inside ABA social skills groups - and what actually works instead. Lee shares how she entered the ABA field, why most social skills groups “suck,” and how she developed a structured-yet-playful curriculum that keeps both kids and staff engaged. She also breaks down how providers can turn s...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy Zercher</b> sits down with <b>Lee Courrau</b>, creator of the Social Pathways Curriculum, for a candid and practical conversation about the real challenges inside ABA social skills groups - and what actually works instead.</p><p>Lee shares how she entered the ABA field, why most social skills groups “suck,” and how she developed a structured-yet-playful curriculum that keeps both kids and staff engaged. She also breaks down how providers can turn simple summer programs into six-figure wins, the marketing strategies she uses to grow her audience without sounding salesy, and what ABA leaders should be paying attention to next.</p><p>If you’re an ABA provider, curriculum developer, clinical leader, or entrepreneur inside the behavioral health space, this 10-minute conversation is loaded with insight you can put to work immediately.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy Zercher</b> sits down with <b>Lee Courrau</b>, creator of the Social Pathways Curriculum, for a candid and practical conversation about the real challenges inside ABA social skills groups - and what actually works instead.</p><p>Lee shares how she entered the ABA field, why most social skills groups “suck,” and how she developed a structured-yet-playful curriculum that keeps both kids and staff engaged. She also breaks down how providers can turn simple summer programs into six-figure wins, the marketing strategies she uses to grow her audience without sounding salesy, and what ABA leaders should be paying attention to next.</p><p>If you’re an ABA provider, curriculum developer, clinical leader, or entrepreneur inside the behavioral health space, this 10-minute conversation is loaded with insight you can put to work immediately.</p>]]></content:encoded>
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    <pubDate>Tue, 09 Dec 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>579</itunes:duration>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/6cvw34gcud2aldagpbeicojnfzt7">Lee Courrau</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Dr. Jennifer Charles – Prioritizing Quality Over Rapid Growth in ABA Services</itunes:title>
    <title>Dr. Jennifer Charles – Prioritizing Quality Over Rapid Growth in ABA Services</title>
    <itunes:summary><![CDATA[In this bite-sized episode of Tim Talks, Timothy Zercher sits down with Dr. Jennifer Charles, PhD, BCBA, founder of Building Blocks Resolutions. Dr. Jenn shares her journey into applied behavior analysis (ABA), why she fell in love with its objective, results-driven nature, and how her practice deliberately chooses slow, sustainable growth over the rapid scaling pushed by private equity. They dive into current trends in school-district contracting, the risks of prioritizing price over quality...]]></itunes:summary>
    <description><![CDATA[<p>In this bite-sized episode of Tim Talks, Timothy Zercher sits down with Dr. Jennifer Charles, PhD, BCBA, founder of Building Blocks Resolutions. Dr. Jenn shares her journey into applied behavior analysis (ABA), why she fell in love with its objective, results-driven nature, and how her practice deliberately chooses slow, sustainable growth over the rapid scaling pushed by private equity.</p><p>They dive into current trends in school-district contracting, the risks of prioritizing price over quality and supervision, and why word-of-mouth remains the most powerful marketing tool when clinical outcomes are exceptional. Dr. Jenn also reveals how her team is positioning themselves as a trusted educational resource through newsletters and webinars - rather than just another service provider.</p><p>Perfect for ABA owners, BCBAs, school administrators, and anyone passionate about preserving clinical integrity while growing a practice.</p><p>Sign up for Building Blocks Resolutions’ free newsletters at buildingblockresolutions.com or email info@buildingblockresolutions.com.</p>]]></description>
    <content:encoded><![CDATA[<p>In this bite-sized episode of Tim Talks, Timothy Zercher sits down with Dr. Jennifer Charles, PhD, BCBA, founder of Building Blocks Resolutions. Dr. Jenn shares her journey into applied behavior analysis (ABA), why she fell in love with its objective, results-driven nature, and how her practice deliberately chooses slow, sustainable growth over the rapid scaling pushed by private equity.</p><p>They dive into current trends in school-district contracting, the risks of prioritizing price over quality and supervision, and why word-of-mouth remains the most powerful marketing tool when clinical outcomes are exceptional. Dr. Jenn also reveals how her team is positioning themselves as a trusted educational resource through newsletters and webinars - rather than just another service provider.</p><p>Perfect for ABA owners, BCBAs, school administrators, and anyone passionate about preserving clinical integrity while growing a practice.</p><p>Sign up for Building Blocks Resolutions’ free newsletters at buildingblockresolutions.com or email info@buildingblockresolutions.com.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 02 Dec 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>371</itunes:duration>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/46mz25eb0stsjq0x0lenkirehhg0">Dr. Jennifer Charles</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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  <item>
    <itunes:title>Dr. Scott O’Donnell, PhD: Breaking Misconceptions in Applied Behavior Analysis</itunes:title>
    <title>Dr. Scott O’Donnell, PhD: Breaking Misconceptions in Applied Behavior Analysis</title>
    <itunes:summary><![CDATA[Applied Behavior Analysis (ABA) is more than just a therapy for autism—it’s a science that can transform lives across all populations. In this episode, Dr. Scott O’Donnell, PhD, joins Tim Zercher to share his journey into ABA, tackle common misconceptions about the field, and offer insights on preventing burnout for ABA staff. Plus, he dives into how behavioral science can inform marketing strategies and client growth. If you’re in behavioral health, leadership, or marketing for ABA, this epi...]]></itunes:summary>
    <description><![CDATA[<p>Applied Behavior Analysis (ABA) is more than just a therapy for autism—it’s a science that can transform lives across all populations. In this episode, Dr. Scott O’Donnell, PhD, joins Tim Zercher to share his journey into ABA, tackle common misconceptions about the field, and offer insights on preventing burnout for ABA staff. Plus, he dives into how behavioral science can inform marketing strategies and client growth.</p><p>If you’re in behavioral health, leadership, or marketing for ABA, this episode is packed with practical takeaways and a fresh perspective on the power of ABA.</p>]]></description>
    <content:encoded><![CDATA[<p>Applied Behavior Analysis (ABA) is more than just a therapy for autism—it’s a science that can transform lives across all populations. In this episode, Dr. Scott O’Donnell, PhD, joins Tim Zercher to share his journey into ABA, tackle common misconceptions about the field, and offer insights on preventing burnout for ABA staff. Plus, he dives into how behavioral science can inform marketing strategies and client growth.</p><p>If you’re in behavioral health, leadership, or marketing for ABA, this episode is packed with practical takeaways and a fresh perspective on the power of ABA.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Wed, 19 Nov 2025 10:00:00 -0500</pubDate>
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    <itunes:duration>568</itunes:duration>
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    <itunes:season>1</itunes:season>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/1kzlwx1zqrx924oigzyd1smq86w1">Dr. Scott O’Donnell</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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  <item>
    <itunes:title>Melanie Dallas: Leadership, Marketing &amp; Expanding Access in Behavioral Health</itunes:title>
    <title>Melanie Dallas: Leadership, Marketing &amp; Expanding Access in Behavioral Health</title>
    <itunes:summary><![CDATA[Join Timothy A. Zercher as he sits down with Melanie Dallas, a seasoned behavioral health leader with nearly 40 years of experience, to explore the challenges and innovations in mental health care. From creating easier access for complex populations to developing community-focused programs for veterans and recovery-friendly workplaces, Melanie shares actionable insights for leaders, marketers, and anyone invested in behavioral health. ]]></itunes:summary>
    <description><![CDATA[<p>Join Timothy A. Zercher as he sits down with Melanie Dallas, a seasoned behavioral health leader with nearly 40 years of experience, to explore the challenges and innovations in mental health care. From creating easier access for complex populations to developing community-focused programs for veterans and recovery-friendly workplaces, Melanie shares actionable insights for leaders, marketers, and anyone invested in behavioral health.</p>]]></description>
    <content:encoded><![CDATA[<p>Join Timothy A. Zercher as he sits down with Melanie Dallas, a seasoned behavioral health leader with nearly 40 years of experience, to explore the challenges and innovations in mental health care. From creating easier access for complex populations to developing community-focused programs for veterans and recovery-friendly workplaces, Melanie shares actionable insights for leaders, marketers, and anyone invested in behavioral health.</p>]]></content:encoded>
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    <pubDate>Tue, 18 Nov 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>984</itunes:duration>
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  <item>
    <itunes:title>Tim Talks: James Douglas - Coaching ADHD Across Youth and Executive Populations</itunes:title>
    <title>Tim Talks: James Douglas - Coaching ADHD Across Youth and Executive Populations</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with James Douglas, a behavioral health coach specializing in ADHD for both youth and executives. James shares his journey into behavioral health, how he tailors his approach for very different audiences, and his insights on how the conversation around ADHD and mental health is evolving. He also provides a look at what’s working in client acquisition and how personal connections play a key role in growth. Whether yo...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with James Douglas, a behavioral health coach specializing in ADHD for both youth and executives. James shares his journey into behavioral health, how he tailors his approach for very different audiences, and his insights on how the conversation around ADHD and mental health is evolving. He also provides a look at what’s working in client acquisition and how personal connections play a key role in growth.</p><p>Whether you’re a parent, educator, executive, or behavioral health professional, this episode provides practical strategies and thought-provoking insights on understanding ADHD and supporting neurodivergent individuals in diverse settings.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with James Douglas, a behavioral health coach specializing in ADHD for both youth and executives. James shares his journey into behavioral health, how he tailors his approach for very different audiences, and his insights on how the conversation around ADHD and mental health is evolving. He also provides a look at what’s working in client acquisition and how personal connections play a key role in growth.</p><p>Whether you’re a parent, educator, executive, or behavioral health professional, this episode provides practical strategies and thought-provoking insights on understanding ADHD and supporting neurodivergent individuals in diverse settings.</p>]]></content:encoded>
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    <pubDate>Tue, 11 Nov 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>264</itunes:duration>
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  <item>
    <itunes:title>Ethan Protzel - Founder &amp; CEO, Behavior Group: Expanding Access to Care with AI-Powered ABA</itunes:title>
    <title>Ethan Protzel - Founder &amp; CEO, Behavior Group: Expanding Access to Care with AI-Powered ABA</title>
    <itunes:summary><![CDATA[Artificial intelligence is transforming the future of behavioral healthcare — but not by replacing clinicians. Instead, AI is unlocking more time, more accuracy, and more access to care. In this episode, Tim sits down with Ethan Protzel, Founder &amp; CEO of Behavior Group, to discuss: Why recruiting and retaining great clinicians is harder than everHow AI can eliminate administrative burden and accelerate outcomesThe future of passive data collection in ABAThe most effective recruitment mark...]]></itunes:summary>
    <description><![CDATA[<p>Artificial intelligence is transforming the future of behavioral healthcare — but not by replacing clinicians. Instead, AI is unlocking more time, more accuracy, and more access to care.</p><p>In this episode, Tim sits down with <b>Ethan Protzel, Founder &amp; CEO of Behavior Group</b>, to discuss:</p><ul><li>Why recruiting and retaining great clinicians is harder than ever</li><li>How AI can eliminate administrative burden and accelerate outcomes</li><li>The future of passive data collection in ABA</li><li>The most effective recruitment marketing strategy he’s using today</li></ul><p>Whether you’re running a growing ABA practice or exploring innovation in clinical operations, this conversation brings clarity to one of the most important topics in behavioral health today.</p>]]></description>
    <content:encoded><![CDATA[<p>Artificial intelligence is transforming the future of behavioral healthcare — but not by replacing clinicians. Instead, AI is unlocking more time, more accuracy, and more access to care.</p><p>In this episode, Tim sits down with <b>Ethan Protzel, Founder &amp; CEO of Behavior Group</b>, to discuss:</p><ul><li>Why recruiting and retaining great clinicians is harder than ever</li><li>How AI can eliminate administrative burden and accelerate outcomes</li><li>The future of passive data collection in ABA</li><li>The most effective recruitment marketing strategy he’s using today</li></ul><p>Whether you’re running a growing ABA practice or exploring innovation in clinical operations, this conversation brings clarity to one of the most important topics in behavioral health today.</p>]]></content:encoded>
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    <pubDate>Thu, 06 Nov 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>468</itunes:duration>
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  <item>
    <itunes:title>Brianne Wolfgramm-Hardy - Building Trust and Community in Behavioral Health</itunes:title>
    <title>Brianne Wolfgramm-Hardy - Building Trust and Community in Behavioral Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, Timothy A. Zercher sits down with Brianne Wolfgramm-Hardy, an expert in behavioral health community development and business strategy. Brianne shares her journey from working direct care in adolescent residential treatment to leading business development at Aspen Grove Behavioral Hospital. They dive deep into the challenges and opportunities of building lasting partnerships in behavioral health, prioritizing people over profit, and creating sustainable systems th...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Brianne Wolfgramm-Hardy, an expert in behavioral health community development and business strategy. Brianne shares her journey from working direct care in adolescent residential treatment to leading business development at Aspen Grove Behavioral Hospital.</p><p>They dive deep into the challenges and opportunities of building lasting partnerships in behavioral health, prioritizing people over profit, and creating sustainable systems that improve access to care. Brianne also discusses the ethical responsibility of connecting the right clients with the right services, the importance of trust in provider relationships, and how families benefit from holistic, trauma-informed care.</p><p>If you’re interested in learning practical strategies for building meaningful partnerships and strengthening community impact in behavioral health, this conversation is packed with insights you won’t want to miss.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Brianne Wolfgramm-Hardy, an expert in behavioral health community development and business strategy. Brianne shares her journey from working direct care in adolescent residential treatment to leading business development at Aspen Grove Behavioral Hospital.</p><p>They dive deep into the challenges and opportunities of building lasting partnerships in behavioral health, prioritizing people over profit, and creating sustainable systems that improve access to care. Brianne also discusses the ethical responsibility of connecting the right clients with the right services, the importance of trust in provider relationships, and how families benefit from holistic, trauma-informed care.</p><p>If you’re interested in learning practical strategies for building meaningful partnerships and strengthening community impact in behavioral health, this conversation is packed with insights you won’t want to miss.</p>]]></content:encoded>
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    <pubDate>Tue, 04 Nov 2025 12:00:00 -0500</pubDate>
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    <itunes:duration>526</itunes:duration>
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  </item>
  <item>
    <itunes:title>Jen Farris - Building Sprout MBC to Serve Underserved Communities</itunes:title>
    <title>Jen Farris - Building Sprout MBC to Serve Underserved Communities</title>
    <itunes:summary><![CDATA[In this episode, Timothy A. Zercher sits down with Jen Farris, founder of Sprout MBC, to explore her journey from a college student unsure of her path to a passionate leader in behavioral health. Jen shares the story of how she got into applied behavior analysis, the challenges of building and growing a behavioral health organization in rural communities, and her vision for improving access to services for underserved populations. They discuss: The hardest parts of growing a behavioral health...]]></itunes:summary>
    <description><![CDATA[<p>In this episode, Timothy A. Zercher sits down with <b>Jen Farris</b>, founder of Sprout MBC, to explore her journey from a college student unsure of her path to a passionate leader in behavioral health. Jen shares the story of how she got into applied behavior analysis, the challenges of building and growing a behavioral health organization in rural communities, and her vision for improving access to services for underserved populations.</p><p>They discuss:</p><ul><li>The hardest parts of growing a behavioral health organization</li><li>Gaps in training for BCBAs and how Sprout MBC addresses them</li><li>How to market ABA services effectively without compromising values</li><li>Changing the public perception of ABA and highlighting its positive impact</li></ul><p>If you’re in behavioral health, leadership, or looking to build a mission-driven organization, this conversation is full of practical insights and inspiration.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode, Timothy A. Zercher sits down with <b>Jen Farris</b>, founder of Sprout MBC, to explore her journey from a college student unsure of her path to a passionate leader in behavioral health. Jen shares the story of how she got into applied behavior analysis, the challenges of building and growing a behavioral health organization in rural communities, and her vision for improving access to services for underserved populations.</p><p>They discuss:</p><ul><li>The hardest parts of growing a behavioral health organization</li><li>Gaps in training for BCBAs and how Sprout MBC addresses them</li><li>How to market ABA services effectively without compromising values</li><li>Changing the public perception of ABA and highlighting its positive impact</li></ul><p>If you’re in behavioral health, leadership, or looking to build a mission-driven organization, this conversation is full of practical insights and inspiration.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 30 Oct 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>835</itunes:duration>
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    <itunes:episode>28</itunes:episode>
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  <item>
    <itunes:title>Dr. Sherilyn Duckworth: Turning Personal Struggle into Behavioral Health Advocacy</itunes:title>
    <title>Dr. Sherilyn Duckworth: Turning Personal Struggle into Behavioral Health Advocacy</title>
    <itunes:summary><![CDATA[In this powerful episode of Tim Talks, Timothy A. Zercher sits down with Dr. Duckworth, a public health practitioner and founder of Empowered Solutions, to explore how personal experiences shape professional purpose. From surviving a teenage suicide attempt to building community-focused mental health programs, Dr. Duckworth shares insights on reducing stigma, leveraging community partnerships, and making mental health care accessible to underserved populations. Listeners will learn: How perso...]]></itunes:summary>
    <description><![CDATA[<p>In this powerful episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Dr. Duckworth, a public health practitioner and founder of Empowered Solutions, to explore how personal experiences shape professional purpose. From surviving a teenage suicide attempt to building community-focused mental health programs, Dr. Duckworth shares insights on reducing stigma, leveraging community partnerships, and making mental health care accessible to underserved populations.</p><p>Listeners will learn:</p><ul><li>How personal challenges can fuel professional advocacy</li><li>Effective strategies for community engagement in behavioral health</li><li>Ways to normalize conversations about mental health in families and communities</li></ul><p>This episode is both heartfelt and inspiring, offering practical guidance and hope for anyone passionate about mental health care and public health.</p>]]></description>
    <content:encoded><![CDATA[<p>In this powerful episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Dr. Duckworth, a public health practitioner and founder of Empowered Solutions, to explore how personal experiences shape professional purpose. From surviving a teenage suicide attempt to building community-focused mental health programs, Dr. Duckworth shares insights on reducing stigma, leveraging community partnerships, and making mental health care accessible to underserved populations.</p><p>Listeners will learn:</p><ul><li>How personal challenges can fuel professional advocacy</li><li>Effective strategies for community engagement in behavioral health</li><li>Ways to normalize conversations about mental health in families and communities</li></ul><p>This episode is both heartfelt and inspiring, offering practical guidance and hope for anyone passionate about mental health care and public health.</p>]]></content:encoded>
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    <pubDate>Mon, 27 Oct 2025 12:00:00 -0400</pubDate>
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    <itunes:title>Frankie Wilson – Behavior, Branding, and Client Growth</itunes:title>
    <title>Frankie Wilson – Behavior, Branding, and Client Growth</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Frankie Wilson, a behavioral strategist with a diverse career spanning entertainment, ministry, radio, and behavioral health. Frankie shares how behavior shapes brand, insights from psychology every founder should know, and strategies for growing clients effectively while maintaining high-quality service. We dive into the power of word-of-mouth marketing, the integration of AI in client engagement, and how unde...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Frankie Wilson, a behavioral strategist with a diverse career spanning entertainment, ministry, radio, and behavioral health. Frankie shares how behavior shapes brand, insights from psychology every founder should know, and strategies for growing clients effectively while maintaining high-quality service.</p><p>We dive into the power of word-of-mouth marketing, the integration of AI in client engagement, and how understanding human behavior can transform leadership and decision-making. Whether you’re a founder, clinician, or marketing professional in behavioral health, Frankie’s insights are practical, actionable, and eye-opening.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Frankie Wilson, a behavioral strategist with a diverse career spanning entertainment, ministry, radio, and behavioral health. Frankie shares how behavior shapes brand, insights from psychology every founder should know, and strategies for growing clients effectively while maintaining high-quality service.</p><p>We dive into the power of word-of-mouth marketing, the integration of AI in client engagement, and how understanding human behavior can transform leadership and decision-making. Whether you’re a founder, clinician, or marketing professional in behavioral health, Frankie’s insights are practical, actionable, and eye-opening.</p>]]></content:encoded>
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    <itunes:duration>600</itunes:duration>
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    <itunes:title>Jim Szyperski, CEO of Acuity Behavioral: How AI is Reshaping Psychiatric Care</itunes:title>
    <title>Jim Szyperski, CEO of Acuity Behavioral: How AI is Reshaping Psychiatric Care</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Jim Szyperski, CEO of Acuity Behavioral, to explore how artificial intelligence is transforming psychiatric care. Jim shares how his personal connection to mental health led him to build technology-driven solutions for behavioral healthcare. From developing “Nora,” an AI-powered nurse operations assistant, to tackling the inefficiencies in clinical workflows, Jim discusses what it really takes to innovate ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with <b>Jim Szyperski</b>, CEO of <b>Acuity Behavioral</b>, to explore how artificial intelligence is transforming psychiatric care.</p><p>Jim shares how his personal connection to mental health led him to build technology-driven solutions for behavioral healthcare. From developing “Nora,” an AI-powered nurse operations assistant, to tackling the inefficiencies in clinical workflows, Jim discusses what it really takes to innovate in an industry that’s decades behind the rest of healthcare.</p><p>They dive into:</p><ul><li>The personal story that led Jim into behavioral health</li><li>Why finding mission-aligned team members is harder than it looks</li><li>How AI can empower, not replace, clinical decision-making</li><li>The importance of building technology <em>from the ground up</em> with clinician input</li><li>How Acuity Behavioral is leveraging short-form video to reach its audience</li></ul><p>If you’re curious about how technology and compassion can coexist in the future of care, this conversation is a must-listen.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with <b>Jim Szyperski</b>, CEO of <b>Acuity Behavioral</b>, to explore how artificial intelligence is transforming psychiatric care.</p><p>Jim shares how his personal connection to mental health led him to build technology-driven solutions for behavioral healthcare. From developing “Nora,” an AI-powered nurse operations assistant, to tackling the inefficiencies in clinical workflows, Jim discusses what it really takes to innovate in an industry that’s decades behind the rest of healthcare.</p><p>They dive into:</p><ul><li>The personal story that led Jim into behavioral health</li><li>Why finding mission-aligned team members is harder than it looks</li><li>How AI can empower, not replace, clinical decision-making</li><li>The importance of building technology <em>from the ground up</em> with clinician input</li><li>How Acuity Behavioral is leveraging short-form video to reach its audience</li></ul><p>If you’re curious about how technology and compassion can coexist in the future of care, this conversation is a must-listen.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 21 Oct 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>846</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>45</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
    <podcast:person role="guest" img="https://storage.buzzsprout.com/gzmmqb4hamugtpkggq797y723pws">Jim Szyperski</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Tom Telford, CEO of LÉVO - Bringing the “Bio” to the Biopsychosocial Model</itunes:title>
    <title>Tom Telford, CEO of LÉVO - Bringing the “Bio” to the Biopsychosocial Model</title>
    <itunes:summary><![CDATA[Entrepreneur-turned–mental health leader Tom Telford (CEO, LÉVO) joins Tim to unpack how his wife’s journey to becoming an LMFT led them to build LÉVO -primary mental healthcare focused on the “bio” in the biopsychosocial model. We cover: Tom’s pivot from institutional finance to mental health careThe 3 C’s of team-building: Connect, Communicate, Culture (plus alignment)Why care navigation is so confusing for the public—and how to fix itLeadership during community crisesWhat’s working in grow...]]></itunes:summary>
    <description><![CDATA[<p>Entrepreneur-turned–mental health leader <b>Tom Telford (CEO, LÉVO)</b> joins Tim to unpack how his wife’s journey to becoming an LMFT led them to build <b>LÉVO -primary mental healthcare focused on the “bio” in the biopsychosocial model</b>.</p><p>We cover:</p><ul><li>Tom’s pivot from institutional finance to mental health care</li><li>The 3 C’s of team-building: <b>Connect, Communicate, Culture</b> (plus alignment)</li><li>Why care navigation is so confusing for the public—and how to fix it</li><li>Leadership during community crises</li><li>What’s working in growth: referral networks, thought leadership, and (surprisingly) radio</li></ul><p>If you or someone you serve is navigating mental health care, this conversation clarifies <b>where to start</b> and how leaders can build teams that actually help people.</p>]]></description>
    <content:encoded><![CDATA[<p>Entrepreneur-turned–mental health leader <b>Tom Telford (CEO, LÉVO)</b> joins Tim to unpack how his wife’s journey to becoming an LMFT led them to build <b>LÉVO -primary mental healthcare focused on the “bio” in the biopsychosocial model</b>.</p><p>We cover:</p><ul><li>Tom’s pivot from institutional finance to mental health care</li><li>The 3 C’s of team-building: <b>Connect, Communicate, Culture</b> (plus alignment)</li><li>Why care navigation is so confusing for the public—and how to fix it</li><li>Leadership during community crises</li><li>What’s working in growth: referral networks, thought leadership, and (surprisingly) radio</li></ul><p>If you or someone you serve is navigating mental health care, this conversation clarifies <b>where to start</b> and how leaders can build teams that actually help people.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 16 Oct 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17984545/transcript" type="text/html" />
    <itunes:duration>1553</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>44</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/5ytukrwk57qx10pc997erku1s0j2">Tom Telford</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Amber Nelms, M.A., BCBA - Leading Triangle ABA with Empathy, Integrity, and Neuroscience</itunes:title>
    <title>Amber Nelms, M.A., BCBA - Leading Triangle ABA with Empathy, Integrity, and Neuroscience</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy Zercher sits down with Amber Nelms, Founder &amp; CEO of Triangle ABA, to explore what happens when leadership meets lived experience. Amber shares how her journey as both a Board Certified Behavior Analyst and a parent of an autistic child shaped the compassionate, clinician-led model behind Triangle ABA. She opens up about scaling a people-backed (not private equity-backed) organization, developing leaders who embody values - not...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy Zercher</b> sits down with <b>Amber Nelms</b>, Founder &amp; CEO of <b>Triangle ABA</b>, to explore what happens when leadership meets lived experience.</p><p>Amber shares how her journey as both a <b>Board Certified Behavior Analyst</b> and a <b>parent of an autistic child</b> shaped the compassionate, clinician-led model behind Triangle ABA. She opens up about scaling a people-backed (not private equity-backed) organization, developing leaders who embody values - not titles - and how neuroscience can deepen ABA’s impact in the next decade.</p><p>If you care about ethical growth, clinician empowerment, and keeping humanity at the heart of behavioral health, this conversation will hit home.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy Zercher</b> sits down with <b>Amber Nelms</b>, Founder &amp; CEO of <b>Triangle ABA</b>, to explore what happens when leadership meets lived experience.</p><p>Amber shares how her journey as both a <b>Board Certified Behavior Analyst</b> and a <b>parent of an autistic child</b> shaped the compassionate, clinician-led model behind Triangle ABA. She opens up about scaling a people-backed (not private equity-backed) organization, developing leaders who embody values - not titles - and how neuroscience can deepen ABA’s impact in the next decade.</p><p>If you care about ethical growth, clinician empowerment, and keeping humanity at the heart of behavioral health, this conversation will hit home.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 14 Oct 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17984309/transcript" type="text/html" />
    <itunes:duration>664</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>43</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/tmudvp8a6bdrado6263spvaayg4v">Amber Nelms</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
  </item>
  <item>
    <itunes:title>Makenzie Sandler: Navigating the Future of ABA Therapy</itunes:title>
    <title>Makenzie Sandler: Navigating the Future of ABA Therapy</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, Timothy A. Zercher sits down with Makenzie Sandler, Chief Strategy Officer at Bright Achievements, to explore the evolving landscape of Applied Behavior Analysis (ABA) therapy. With over 10 years of experience in the field, Makenzie shares her insights on how ABA therapy is adapting to meet the needs of families, the challenges of scaling while maintaining clinical quality, and the role of technology in enhancing care. Tune in to hear Makenzie's personal journey ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Makenzie Sandler, Chief Strategy Officer at Bright Achievements, to explore the evolving landscape of Applied Behavior Analysis (ABA) therapy. With over 10 years of experience in the field, Makenzie shares her insights on how ABA therapy is adapting to meet the needs of families, the challenges of scaling while maintaining clinical quality, and the role of technology in enhancing care. Tune in to hear Makenzie&apos;s personal journey into ABA and her vision for its future.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Makenzie Sandler, Chief Strategy Officer at Bright Achievements, to explore the evolving landscape of Applied Behavior Analysis (ABA) therapy. With over 10 years of experience in the field, Makenzie shares her insights on how ABA therapy is adapting to meet the needs of families, the challenges of scaling while maintaining clinical quality, and the role of technology in enhancing care. Tune in to hear Makenzie&apos;s personal journey into ABA and her vision for its future.</p>]]></content:encoded>
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    <itunes:image href="https://storage.buzzsprout.com/t56ax74otxpuzemhdanxluvhqmcc?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 09 Oct 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17952088/transcript" type="text/html" />
    <itunes:duration>718</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>42</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/6foc4u2j8bg4bc5p1r0b5z9ljnb7">Makenzie Sandler</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Shannon Carr: Leading with Heart in ABA Services</itunes:title>
    <title>Shannon Carr: Leading with Heart in ABA Services</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, Timothy A. Zercher sits down with Shannon Carr, the Owner &amp; Managing Director of Living Soul of New York Applied Behavior Analysis, to discuss her journey in the field of ABA. Shannon shares her transition from school psychology to behavior analysis, her strategies for maintaining quality care across different environments, and how she’s tackling the challenges of recruiting and retaining top talent. Tune in for insights on building strong teams,...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, Timothy A. Zercher sits down with Shannon Carr, the Owner &amp; Managing Director of Living Soul of New York Applied Behavior Analysis, to discuss her journey in the field of ABA. Shannon shares her transition from school psychology to behavior analysis, her strategies for maintaining quality care across different environments, and how she’s tackling the challenges of recruiting and retaining top talent. Tune in for insights on building strong teams, collaborating with pediatricians, and overcoming recruitment hurdles in the ABA field.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, Timothy A. Zercher sits down with Shannon Carr, the Owner &amp; Managing Director of Living Soul of New York Applied Behavior Analysis, to discuss her journey in the field of ABA. Shannon shares her transition from school psychology to behavior analysis, her strategies for maintaining quality care across different environments, and how she’s tackling the challenges of recruiting and retaining top talent. Tune in for insights on building strong teams, collaborating with pediatricians, and overcoming recruitment hurdles in the ABA field.</p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2507919/episodes/17951972-shannon-carr-leading-with-heart-in-aba-services.mp3" length="8223193" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/2zu3zzv96pwsikbl4kyjeel03oe3?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 07 Oct 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17951972/transcript" type="text/html" />
    <itunes:duration>683</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>41</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
    <podcast:person role="guest" img="https://storage.buzzsprout.com/s56h5vfty84asyrvpf5364wcpj6c">Shannon Carr</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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  <item>
    <itunes:title>Dr. Danielle Taylor: Trauma-Informed Leadership, Innovation, and Growth at Spectrum360</itunes:title>
    <title>Dr. Danielle Taylor: Trauma-Informed Leadership, Innovation, and Growth at Spectrum360</title>
    <itunes:summary><![CDATA[How do you scale human-centered care without losing your soul? In this candid conversation, Dr. Danielle M. Taylor - Chief Operating Officer at Spectrum360 and Licensed Psychologist—shares how personal experience shaped her leadership, why feedback loops are a non-negotiable, and the practical ways her team uses trauma-informed practices, staff wellness, and data to drive outcomes. You’ll hear about: Balancing growth with mission and lived experienceFunding realities for nonprofits—and transp...]]></itunes:summary>
    <description><![CDATA[<p>How do you scale human-centered care without losing your soul? In this candid conversation, <b>Dr. Danielle M. Taylor - </b>Chief Operating Officer at Spectrum360 and Licensed Psychologist—shares how personal experience shaped her leadership, why feedback loops are a non-negotiable, and the practical ways her team uses trauma-informed practices, staff wellness, and data to drive outcomes.</p><p><b>You’ll hear about:</b></p><ul><li>Balancing growth with mission and lived experience</li><li>Funding realities for nonprofits—and transparent decision-making</li><li>Bringing somatics, mind–body work, and trauma-informed care into schools &amp; adult programs</li><li>Smart recruitment: total-compensation clarity, culture, and early fit checks</li><li>Where tech &amp; AI fit (and don’t) in behavioral health operations</li></ul>]]></description>
    <content:encoded><![CDATA[<p>How do you scale human-centered care without losing your soul? In this candid conversation, <b>Dr. Danielle M. Taylor - </b>Chief Operating Officer at Spectrum360 and Licensed Psychologist—shares how personal experience shaped her leadership, why feedback loops are a non-negotiable, and the practical ways her team uses trauma-informed practices, staff wellness, and data to drive outcomes.</p><p><b>You’ll hear about:</b></p><ul><li>Balancing growth with mission and lived experience</li><li>Funding realities for nonprofits—and transparent decision-making</li><li>Bringing somatics, mind–body work, and trauma-informed care into schools &amp; adult programs</li><li>Smart recruitment: total-compensation clarity, culture, and early fit checks</li><li>Where tech &amp; AI fit (and don’t) in behavioral health operations</li></ul>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2507919/episodes/17906261-dr-danielle-taylor-trauma-informed-leadership-innovation-and-growth-at-spectrum360.mp3" length="13819698" type="audio/mpeg" />
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 02 Oct 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17906261/transcript" type="text/html" />
    <itunes:duration>1149</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>40</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/ir1r8tvblw9xons3jr94313xizzl">Danielle Taylor</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Amanda Timonere - Championing Inclusive Leadership in Behavioral Health</itunes:title>
    <title>Amanda Timonere - Championing Inclusive Leadership in Behavioral Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, host Timothy Zercher sits down with Amanda Timonere, clinical executive, entrepreneur, and founder of Zenful Collective™. Amanda shares her journey into behavioral health, how she balances executive leadership with client connection, and the role of cultural responsiveness in transforming outcomes. From preventing burnout to marketing with authenticity, Amanda offers practical insights for leaders and organizations navigating the complexities of behavioral health...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy Zercher sits down with Amanda Timonere, clinical executive, entrepreneur, and founder of Zenful Collective™. Amanda shares her journey into behavioral health, how she balances executive leadership with client connection, and the role of cultural responsiveness in transforming outcomes.</p><p>From preventing burnout to marketing with authenticity, Amanda offers practical insights for leaders and organizations navigating the complexities of behavioral health. If you’re curious about values-driven leadership, sustainable growth, and building cultures of inclusion—this conversation is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy Zercher sits down with Amanda Timonere, clinical executive, entrepreneur, and founder of Zenful Collective™. Amanda shares her journey into behavioral health, how she balances executive leadership with client connection, and the role of cultural responsiveness in transforming outcomes.</p><p>From preventing burnout to marketing with authenticity, Amanda offers practical insights for leaders and organizations navigating the complexities of behavioral health. If you’re curious about values-driven leadership, sustainable growth, and building cultures of inclusion—this conversation is for you.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 30 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>367</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>39</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Quatiba Davis, M.Ed., BCBA, LABA, LBA, IBA - Leading with Excellence in ABA</itunes:title>
    <title>Quatiba Davis, M.Ed., BCBA, LABA, LBA, IBA - Leading with Excellence in ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, host Timothy A. Zercher sits down with Quatiba Davis, Chief Clinical Officer at ABA Centers and one of the most experienced leaders in applied behavior analysis (ABA). Quatiba shares her journey of building clinical excellence across multiple regions, cultivating strong leaders, balancing data with empathy, and preparing the next generation of BCBAs for executive leadership. From integrating AI and technology into ABA practices, to shaping the field with cultural...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy A. Zercher sits down with <b>Quatiba Davis</b>, Chief Clinical Officer at ABA Centers and one of the most experienced leaders in applied behavior analysis (ABA). Quatiba shares her journey of building clinical excellence across multiple regions, cultivating strong leaders, balancing data with empathy, and preparing the next generation of BCBAs for executive leadership.</p><p>From integrating AI and technology into ABA practices, to shaping the field with cultural responsiveness, to scaling with both heart and operational rigor - this conversation is packed with insights for clinicians, leaders, and anyone passionate about the future of behavioral health.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy A. Zercher sits down with <b>Quatiba Davis</b>, Chief Clinical Officer at ABA Centers and one of the most experienced leaders in applied behavior analysis (ABA). Quatiba shares her journey of building clinical excellence across multiple regions, cultivating strong leaders, balancing data with empathy, and preparing the next generation of BCBAs for executive leadership.</p><p>From integrating AI and technology into ABA practices, to shaping the field with cultural responsiveness, to scaling with both heart and operational rigor - this conversation is packed with insights for clinicians, leaders, and anyone passionate about the future of behavioral health.</p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2507919/episodes/17872986-quatiba-davis-m-ed-bcba-laba-lba-iba-leading-with-excellence-in-aba.mp3" length="8987844" type="audio/mpeg" />
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Wed, 24 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>746</itunes:duration>
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    <itunes:episode>37</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/jtc58i5u8x0l2tiepgj3uyf55a1a">Quatiba Davis</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Dr. Jessica Osos, PhD, BCBA-D - Building Ethical &amp; Family-Centered ABA Services</itunes:title>
    <title>Dr. Jessica Osos, PhD, BCBA-D - Building Ethical &amp; Family-Centered ABA Services</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Dr. Jessica Osos, PhD, BCBA-D, to discuss her journey from theater major to clinical leader in ABA. Jess shares insights on: How personal experience shaped her career pathLessons learned translating toilet training research into real-world practiceThe role of parent training and family buy-in in effective interventionsNavigating leadership in a hospital system while maintaining clinical qualityBalancing sy...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with <b>Dr. Jessica Osos, PhD, BCBA-D</b>, to discuss her journey from theater major to clinical leader in ABA. Jess shares insights on:</p><ul><li>How personal experience shaped her career path</li><li>Lessons learned translating toilet training research into real-world practice</li><li>The role of parent training and family buy-in in effective interventions</li><li>Navigating leadership in a hospital system while maintaining clinical quality</li><li>Balancing system design with mentoring and staff development</li><li>Marketing tactics in the ABA space, from CEUs to content-based outreach</li></ul><p>If you’re a clinician, leader, or simply curious about what it takes to grow ABA services ethically while keeping families at the center, this conversation will leave you inspired.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with <b>Dr. Jessica Osos, PhD, BCBA-D</b>, to discuss her journey from theater major to clinical leader in ABA. Jess shares insights on:</p><ul><li>How personal experience shaped her career path</li><li>Lessons learned translating toilet training research into real-world practice</li><li>The role of parent training and family buy-in in effective interventions</li><li>Navigating leadership in a hospital system while maintaining clinical quality</li><li>Balancing system design with mentoring and staff development</li><li>Marketing tactics in the ABA space, from CEUs to content-based outreach</li></ul><p>If you’re a clinician, leader, or simply curious about what it takes to grow ABA services ethically while keeping families at the center, this conversation will leave you inspired.</p>]]></content:encoded>
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    <pubDate>Mon, 22 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>591</itunes:duration>
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    <itunes:episode>36</itunes:episode>
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  <item>
    <itunes:title>Mikki Schoone, M.Ed., BCBA, LBA, IBA - Bringing a Behavior Analyst’s Lens to Domestic Violence &amp; Coercive Control</itunes:title>
    <title>Mikki Schoone, M.Ed., BCBA, LBA, IBA - Bringing a Behavior Analyst’s Lens to Domestic Violence &amp; Coercive Control</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy Zercher sits down with Mikki Schoone, a Board Certified Behavior Analyst with over 30 years in human services. Mikki shares her journey from developmental disabilities and child welfare to creating a Domestic Violence Functional Assessment that shines light on coercive control beyond physical harm. We discuss: How lived and professional experience shaped her passion for advocacyThe challenges survivors face in finding their voiceWh...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy Zercher sits down with <b>Mikki Schoone</b>, a Board Certified Behavior Analyst with over 30 years in human services. Mikki shares her journey from developmental disabilities and child welfare to creating a <b>Domestic Violence Functional Assessment</b> that shines light on coercive control beyond physical harm.</p><p>We discuss:</p><ul><li>How lived and professional experience shaped her passion for advocacy</li><li>The challenges survivors face in finding their voice</li><li>Why coercion and control must be recognized as more than “invisible” abuse</li><li>Balancing clinical work, teaching, and building a new venture</li></ul><p>This conversation highlights the intersection of behavioral science and domestic violence prevention, offering insights for clinicians, advocates, and anyone supporting survivors.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy Zercher sits down with <b>Mikki Schoone</b>, a Board Certified Behavior Analyst with over 30 years in human services. Mikki shares her journey from developmental disabilities and child welfare to creating a <b>Domestic Violence Functional Assessment</b> that shines light on coercive control beyond physical harm.</p><p>We discuss:</p><ul><li>How lived and professional experience shaped her passion for advocacy</li><li>The challenges survivors face in finding their voice</li><li>Why coercion and control must be recognized as more than “invisible” abuse</li><li>Balancing clinical work, teaching, and building a new venture</li></ul><p>This conversation highlights the intersection of behavioral science and domestic violence prevention, offering insights for clinicians, advocates, and anyone supporting survivors.</p>]]></content:encoded>
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    <pubDate>Thu, 18 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>587</itunes:duration>
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    <itunes:episode>35</itunes:episode>
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  <item>
    <itunes:title>Chelsea Freeman-Yates, LISW - Leading with Trauma-Informed Care and Community Collaboration</itunes:title>
    <title>Chelsea Freeman-Yates, LISW - Leading with Trauma-Informed Care and Community Collaboration</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, host Timothy A. Zercher sits down with Chelsea Freeman-Yates, LISW, Executive Director of the Lorain County Children and Families First Council. Chelsea shares her journey from school social work to countywide leadership, her philosophy on building trust across organizations, and how she balances direct clinical work with executive responsibilities. Topics include: Why leadership often chooses youBuilding effective collaborations and giving underrepresented voice...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy A. Zercher sits down with <b>Chelsea Freeman-Yates, LISW</b>, Executive Director of the Lorain County Children and Families First Council. Chelsea shares her journey from school social work to countywide leadership, her philosophy on building trust across organizations, and how she balances direct clinical work with executive responsibilities.</p><p>Topics include:</p><ul><li>Why leadership often chooses you</li><li>Building effective collaborations and giving underrepresented voices a seat at the table</li><li>Trends shaping the future of social work, including trauma-informed care and technology</li><li>Balancing clinical practice with executive leadership</li><li>The countywide Kids Summit initiative</li><li>Leading with a trauma-informed lens in all areas of decision-making</li></ul><p>If you want a raw, insightful look at leadership in social work and community impact, this episode is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy A. Zercher sits down with <b>Chelsea Freeman-Yates, LISW</b>, Executive Director of the Lorain County Children and Families First Council. Chelsea shares her journey from school social work to countywide leadership, her philosophy on building trust across organizations, and how she balances direct clinical work with executive responsibilities.</p><p>Topics include:</p><ul><li>Why leadership often chooses you</li><li>Building effective collaborations and giving underrepresented voices a seat at the table</li><li>Trends shaping the future of social work, including trauma-informed care and technology</li><li>Balancing clinical practice with executive leadership</li><li>The countywide Kids Summit initiative</li><li>Leading with a trauma-informed lens in all areas of decision-making</li></ul><p>If you want a raw, insightful look at leadership in social work and community impact, this episode is for you.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 16 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>625</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>34</itunes:episode>
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  <item>
    <itunes:title>Behavior Is the Brand - with Frankie C. Wilson Jr., Behavioral Strategist</itunes:title>
    <title>Behavior Is the Brand - with Frankie C. Wilson Jr., Behavioral Strategist</title>
    <itunes:summary><![CDATA[“Behavior is the brand.” In this quick-hit conversation, host Timothy A. Zercher sits down with Frankie C. Wilson Jr. to explore how everyday actions shape trust, reputation, and growth. Frankie breaks down why reclaiming your narrative matters (hello, Taylor Swift), how to use the PREVAC principle to replace habits with higher-value behaviors, and why community-driven storytelling is the marketing trend to watch. You’ll learn: Why repeated behavior - not logos - builds brand trustA practical...]]></itunes:summary>
    <description><![CDATA[<p>“Behavior is the brand.” In this quick-hit conversation, host <b>Timothy A. Zercher</b> sits down with <b>Frankie C. Wilson Jr.</b> to explore how everyday actions shape trust, reputation, and growth. Frankie breaks down why reclaiming your narrative matters (hello, Taylor Swift), how to use the <em>PREVAC</em> principle to replace habits with higher-value behaviors, and why community-driven storytelling is the marketing trend to watch.</p><p><b>You’ll learn:</b></p><ul><li>Why repeated behavior - not logos - builds brand trust</li><li>A practical way to replace unhelpful habits with better ones</li><li>How to position your company inside a community’s shared identity</li><li>Frankie’s biggest challenges growing a practice (and how he tackles them)</li></ul>]]></description>
    <content:encoded><![CDATA[<p>“Behavior is the brand.” In this quick-hit conversation, host <b>Timothy A. Zercher</b> sits down with <b>Frankie C. Wilson Jr.</b> to explore how everyday actions shape trust, reputation, and growth. Frankie breaks down why reclaiming your narrative matters (hello, Taylor Swift), how to use the <em>PREVAC</em> principle to replace habits with higher-value behaviors, and why community-driven storytelling is the marketing trend to watch.</p><p><b>You’ll learn:</b></p><ul><li>Why repeated behavior - not logos - builds brand trust</li><li>A practical way to replace unhelpful habits with better ones</li><li>How to position your company inside a community’s shared identity</li><li>Frankie’s biggest challenges growing a practice (and how he tackles them)</li></ul>]]></content:encoded>
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    <itunes:image href="https://storage.buzzsprout.com/7z3gzi7fvlr5ccxs6x5gqsqpewd2?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 11 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>750</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>33</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/7dkp3bft5cl71givf1bx5cfk4tb9">Frankie C. Wilson Jr.</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Rodrigo Nardi: The Movement in Mental Health - Challenging Traditional Psychiatry with True Psychiatry Network</itunes:title>
    <title>Rodrigo Nardi: The Movement in Mental Health - Challenging Traditional Psychiatry with True Psychiatry Network</title>
    <itunes:summary><![CDATA[In this thought-provoking episode of Tim Talks Podcast, host Timothy A. Zercher is joined by Rodrigo Nardi, Founder of True Psychiatry Network, to discuss the revolutionary approach to psychiatry and mental health. Rodrigo shares his unique philosophy that emotions are signals, not symptoms, and how this perspective has shaped his approach to mental health care. They dive deep into the challenges of going against traditional psychiatry, the impact of psychiatric medications, and the role of m...]]></itunes:summary>
    <description><![CDATA[<p>In this thought-provoking episode of <em>Tim Talks Podcast</em>, host Timothy A. Zercher is joined by Rodrigo Nardi, Founder of True Psychiatry Network, to discuss the revolutionary approach to psychiatry and mental health. Rodrigo shares his unique philosophy that emotions are signals, not symptoms, and how this perspective has shaped his approach to mental health care. They dive deep into the challenges of going against traditional psychiatry, the impact of psychiatric medications, and the role of movement in mental health transformation. If you’re interested in an alternative approach to mental health and psychiatry, this episode is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this thought-provoking episode of <em>Tim Talks Podcast</em>, host Timothy A. Zercher is joined by Rodrigo Nardi, Founder of True Psychiatry Network, to discuss the revolutionary approach to psychiatry and mental health. Rodrigo shares his unique philosophy that emotions are signals, not symptoms, and how this perspective has shaped his approach to mental health care. They dive deep into the challenges of going against traditional psychiatry, the impact of psychiatric medications, and the role of movement in mental health transformation. If you’re interested in an alternative approach to mental health and psychiatry, this episode is for you.</p>]]></content:encoded>
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    <itunes:image href="https://storage.buzzsprout.com/arh7l0azzijy2l35wlsza17kcwa0?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 09 Sep 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17784501/transcript" type="text/html" />
    <itunes:duration>918</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>32</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/f7vge6u5yibeify2h4on4kiy077m">Rodrigo Nardi</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Scaling ABA with Compassion: Chelsea McAdams, COO of Connections Behavior Planning &amp; Intervention</itunes:title>
    <title>Scaling ABA with Compassion: Chelsea McAdams, COO of Connections Behavior Planning &amp; Intervention</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy Zercher is joined by Chelsea McAdams, BCBA and Chief Operations Officer at Connections Behavior Planning &amp; Intervention. Chelsea shares how her team has scaled school-based ABA services with a focus on capacity building, collaboration, and compassion. From balancing quality care with organizational growth, to building partnerships across agencies, to tackling the toughest challenge of all - recruitment and retention—Chelsea off...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy Zercher is joined by Chelsea McAdams, BCBA and Chief Operations Officer at Connections Behavior Planning &amp; Intervention. Chelsea shares how her team has scaled school-based ABA services with a focus on capacity building, collaboration, and compassion.</p><p>From balancing quality care with organizational growth, to building partnerships across agencies, to tackling the toughest challenge of all - recruitment and retention—Chelsea offers a candid look at what it takes to run and grow an ABA organization today.</p><p>She also dives into her personal journey into the field, why collaboration beats competition, and how ABA can - and should - go beyond autism to impact a wider range of lives.</p><p>If you’re looking for practical insights on leadership, staffing, and sustainable growth in ABA, this episode is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy Zercher is joined by Chelsea McAdams, BCBA and Chief Operations Officer at Connections Behavior Planning &amp; Intervention. Chelsea shares how her team has scaled school-based ABA services with a focus on capacity building, collaboration, and compassion.</p><p>From balancing quality care with organizational growth, to building partnerships across agencies, to tackling the toughest challenge of all - recruitment and retention—Chelsea offers a candid look at what it takes to run and grow an ABA organization today.</p><p>She also dives into her personal journey into the field, why collaboration beats competition, and how ABA can - and should - go beyond autism to impact a wider range of lives.</p><p>If you’re looking for practical insights on leadership, staffing, and sustainable growth in ABA, this episode is for you.</p>]]></content:encoded>
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    <itunes:image href="https://storage.buzzsprout.com/jt5s9gf56ndqbmve0jz4k3plg9fu?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 04 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>1206</itunes:duration>
    <itunes:keywords></itunes:keywords>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/mqtunp2pe4y8t6xt3a65d5srhd9d">Chelsea McAdams</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Leading with Listening: Cassandra Bailey, BCBA &amp; Founder of Grace ABA</itunes:title>
    <title>Leading with Listening: Cassandra Bailey, BCBA &amp; Founder of Grace ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy Zercher sits down with Cassandra Bailey, BCBA and Founder of Grace ABA. With more than 15 years of experience leading clinical teams of over 100 providers, Cassandra shares the leadership principle that has transformed the way she supports her teams - active listening. Cassandra also opens up about her personal journey into ABA, how her niece’s diagnosis inspired the creation of Grace ABA, and why transparency is critical for both ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy Zercher sits down with Cassandra Bailey, BCBA and Founder of Grace ABA. With more than 15 years of experience leading clinical teams of over 100 providers, Cassandra shares the leadership principle that has transformed the way she supports her teams - active listening.</p><p>Cassandra also opens up about her personal journey into ABA, how her niece’s diagnosis inspired the creation of Grace ABA, and why transparency is critical for both staffing and client relationships. From navigating staffing shortages to building trust with families often turned away by larger agencies, Cassandra offers an honest look at what it takes to lead, grow, and serve with integrity.</p><p>If you’re building a practice, leading a team, or simply looking for fresh insight into what ethical growth looks like in ABA, this episode is packed with wisdom you won’t want to miss.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy Zercher sits down with Cassandra Bailey, BCBA and Founder of Grace ABA. With more than 15 years of experience leading clinical teams of over 100 providers, Cassandra shares the leadership principle that has transformed the way she supports her teams - active listening.</p><p>Cassandra also opens up about her personal journey into ABA, how her niece’s diagnosis inspired the creation of Grace ABA, and why transparency is critical for both staffing and client relationships. From navigating staffing shortages to building trust with families often turned away by larger agencies, Cassandra offers an honest look at what it takes to lead, grow, and serve with integrity.</p><p>If you’re building a practice, leading a team, or simply looking for fresh insight into what ethical growth looks like in ABA, this episode is packed with wisdom you won’t want to miss.</p>]]></content:encoded>
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    <itunes:image href="https://storage.buzzsprout.com/jb8j6b39l1s9lg5yrc1zqxkqpfar?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 02 Sep 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>735</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>30</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/c6v5bumjy8fztus9blxr0qnp6mgq">Cassandra Bailey</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Cortney Harden, LCSW, CMNCS | Integrative Therapy, Nutrition, and Whole-Person Healing</itunes:title>
    <title>Cortney Harden, LCSW, CMNCS | Integrative Therapy, Nutrition, and Whole-Person Healing</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Cortney Harden, LCSW, CMNCS, founder of Live Aligned Integrative Therapy. Cortney blends psychotherapy, clinical nutrition, and lifestyle medicine into her practice, bringing over 15 years of experience in behavioral health strategy and direct client care. She shares insights from her personal healing journey, the surprising gaps between research and practice, and why partnerships and collaboration - not c...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with <b>Cortney Harden, LCSW, CMNCS</b>, founder of <em>Live Aligned Integrative Therapy</em>.</p><p>Cortney blends psychotherapy, clinical nutrition, and lifestyle medicine into her practice, bringing over 15 years of experience in behavioral health strategy and direct client care. She shares insights from her personal healing journey, the surprising gaps between research and practice, and why partnerships and collaboration - not competition - are the real drivers of transformation in mental health.</p><p>Listeners will hear how Cortney navigates client relationships, builds a truly integrative care model, and why she believes survivorship and healing are deeply intertwined in both clinical work and leadership.</p><p>If you’re passionate about whole-person care and the future of integrative behavioral health, this conversation will resonate deeply.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with <b>Cortney Harden, LCSW, CMNCS</b>, founder of <em>Live Aligned Integrative Therapy</em>.</p><p>Cortney blends psychotherapy, clinical nutrition, and lifestyle medicine into her practice, bringing over 15 years of experience in behavioral health strategy and direct client care. She shares insights from her personal healing journey, the surprising gaps between research and practice, and why partnerships and collaboration - not competition - are the real drivers of transformation in mental health.</p><p>Listeners will hear how Cortney navigates client relationships, builds a truly integrative care model, and why she believes survivorship and healing are deeply intertwined in both clinical work and leadership.</p><p>If you’re passionate about whole-person care and the future of integrative behavioral health, this conversation will resonate deeply.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Fri, 29 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>627</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>29</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/1nrvrczyuyrivji9wy65et9utggr">Cortney Harden</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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  <item>
    <itunes:title>Trevor Colhoun, CEO of Trusted Provider Network | Building the Future of Digital Behavioral Health</itunes:title>
    <title>Trevor Colhoun, CEO of Trusted Provider Network | Building the Future of Digital Behavioral Health</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Trevor Colhoun, CEO and co-founder of Trusted Provider Network (TPN.health), one of the nation’s fastest-growing digital behavioral health networks. Trevor shares the personal story that inspired him to launch TPN, how his background in finance and technology shaped his mission-driven leadership style, and why he believes behavioral health is overdue for digital transformation. From tackling ghost networks...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Trevor Colhoun, CEO and co-founder of Trusted Provider Network (TPN.health), one of the nation’s fastest-growing digital behavioral health networks.</p><p>Trevor shares the personal story that inspired him to launch TPN, how his background in finance and technology shaped his mission-driven leadership style, and why he believes behavioral health is overdue for digital transformation.</p><p>From tackling ghost networks to building connectivity that actually improves access and outcomes, Trevor unpacks the evolution of provider networks - and what it takes to scale a team, culture, and company with real impact.</p><p>If you’re interested in the future of behavioral health and how digital marketplaces are reshaping care, this episode is one you don’t want to miss.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Trevor Colhoun, CEO and co-founder of Trusted Provider Network (TPN.health), one of the nation’s fastest-growing digital behavioral health networks.</p><p>Trevor shares the personal story that inspired him to launch TPN, how his background in finance and technology shaped his mission-driven leadership style, and why he believes behavioral health is overdue for digital transformation.</p><p>From tackling ghost networks to building connectivity that actually improves access and outcomes, Trevor unpacks the evolution of provider networks - and what it takes to scale a team, culture, and company with real impact.</p><p>If you’re interested in the future of behavioral health and how digital marketplaces are reshaping care, this episode is one you don’t want to miss.</p>]]></content:encoded>
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    <pubDate>Wed, 27 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>1052</itunes:duration>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/gsbb4dyhqzdifl5ph1eq8ebxit30">Trevor Colhoun</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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  <item>
    <itunes:title>Scaling with Stability: Building Thriving Clinical Teams with Dr. Jeannie Aguilar, Ph.D., BCBA-D, LBA</itunes:title>
    <title>Scaling with Stability: Building Thriving Clinical Teams with Dr. Jeannie Aguilar, Ph.D., BCBA-D, LBA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Dr. Jeannie Aguilar - an accomplished clinical and operational leader with over 20 years of experience in healthcare and applied behavior analysis. Dr. Aguilar shares powerful insights on how to scale clinical teams without losing stability, how behavioral science can shape organizational leadership, and why clinician development is the key to lasting impact. From Medicaid expansion to ripple effects of me...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Dr. Jeannie Aguilar - an accomplished clinical and operational leader with over 20 years of experience in healthcare and applied behavior analysis.</p><p>Dr. Aguilar shares powerful insights on how to scale clinical teams without losing stability, how behavioral science can shape organizational leadership, and why clinician development is the key to lasting impact. From Medicaid expansion to ripple effects of mentorship, Jeannie’s story offers both practical strategies and a deeply personal look at why this work matters.</p><p>If you’re leading in the ABA, IDD, or behavioral health space, you won’t want to miss this conversation.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Dr. Jeannie Aguilar - an accomplished clinical and operational leader with over 20 years of experience in healthcare and applied behavior analysis.</p><p>Dr. Aguilar shares powerful insights on how to scale clinical teams without losing stability, how behavioral science can shape organizational leadership, and why clinician development is the key to lasting impact. From Medicaid expansion to ripple effects of mentorship, Jeannie’s story offers both practical strategies and a deeply personal look at why this work matters.</p><p>If you’re leading in the ABA, IDD, or behavioral health space, you won’t want to miss this conversation.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Mon, 25 Aug 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17716487/transcript" type="text/html" />
    <itunes:duration>505</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>27</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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  <item>
    <itunes:title>Victoria Browne - Recruiting Top Talent in Behavioral Health: Leadership, Culture, and Creative Sourcing</itunes:title>
    <title>Victoria Browne - Recruiting Top Talent in Behavioral Health: Leadership, Culture, and Creative Sourcing</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, host Timothy A. Zercher sits down with Victoria Browne, Senior Sourcer and Behavioral Health Physician Recruiter at Family Care Center, to dive into the realities of recruiting in one of the most competitive sectors today. Victoria shares how her team fills clinics across multiple states, the hardest parts of attracting staff who truly fit the culture, and why leadership is the #1 thing top talent looks for—regardless of industry. She also opens up about how her ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy A. Zercher sits down with Victoria Browne, Senior Sourcer and Behavioral Health Physician Recruiter at Family Care Center, to dive into the realities of recruiting in one of the most competitive sectors today.</p><p>Victoria shares how her team fills clinics across multiple states, the hardest parts of attracting staff who truly fit the culture, and why leadership is the #1 thing top talent looks for—regardless of industry. She also opens up about how her creative side shapes her recruiting approach, the unconventional sourcing strategies that work, and the leadership lessons she’s carried from big tech and corporate to healthcare.</p><p>Whether you’re building a behavioral health team, leading a growing organization, or just curious how top recruiters think, this conversation is packed with insight you can apply right away.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, host Timothy A. Zercher sits down with Victoria Browne, Senior Sourcer and Behavioral Health Physician Recruiter at Family Care Center, to dive into the realities of recruiting in one of the most competitive sectors today.</p><p>Victoria shares how her team fills clinics across multiple states, the hardest parts of attracting staff who truly fit the culture, and why leadership is the #1 thing top talent looks for—regardless of industry. She also opens up about how her creative side shapes her recruiting approach, the unconventional sourcing strategies that work, and the leadership lessons she’s carried from big tech and corporate to healthcare.</p><p>Whether you’re building a behavioral health team, leading a growing organization, or just curious how top recruiters think, this conversation is packed with insight you can apply right away.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 21 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>776</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>26</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/t0phplmzfcqlve9lqppy23rcqglc">Victoria Browne</podcast:person>
    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Adam Ventura - Merging AI &amp; ABA: Augmented Intelligence for a More Human Future</itunes:title>
    <title>Adam Ventura - Merging AI &amp; ABA: Augmented Intelligence for a More Human Future</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks, Timothy A. Zercher sits down with Adam Ventura - Chairman &amp; Co-Founder of Bueno Ventures and the driving force behind Intraverbal AI - to discuss how artificial intelligence is reshaping the Applied Behavior Analysis (ABA) field. Adam shares his journey from selling his first product at age seven, to teaching thousands of students, to launching innovative ventures in both behavioral health and tech. He breaks down the challenges of growing organizations, the ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Adam Ventura - Chairman &amp; Co-Founder of Bueno Ventures and the driving force behind Intraverbal AI - to discuss how artificial intelligence is reshaping the Applied Behavior Analysis (ABA) field.</p><p>Adam shares his journey from selling his first product at age seven, to teaching thousands of students, to launching innovative ventures in both behavioral health and tech. He breaks down the challenges of growing organizations, the real key to acquiring clients in a competitive market, and why he believes AI should be viewed as <em>augmented</em> intelligence - enhancing human work rather than replacing it.</p><p>Whether you’re a clinician, entrepreneur, or tech-curious leader, this episode offers practical insights, entrepreneurial lessons, and a grounded vision for the future of AI in human-centered fields.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks</em>, Timothy A. Zercher sits down with Adam Ventura - Chairman &amp; Co-Founder of Bueno Ventures and the driving force behind Intraverbal AI - to discuss how artificial intelligence is reshaping the Applied Behavior Analysis (ABA) field.</p><p>Adam shares his journey from selling his first product at age seven, to teaching thousands of students, to launching innovative ventures in both behavioral health and tech. He breaks down the challenges of growing organizations, the real key to acquiring clients in a competitive market, and why he believes AI should be viewed as <em>augmented</em> intelligence - enhancing human work rather than replacing it.</p><p>Whether you’re a clinician, entrepreneur, or tech-curious leader, this episode offers practical insights, entrepreneurial lessons, and a grounded vision for the future of AI in human-centered fields.</p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2507919/episodes/17676696-adam-ventura-merging-ai-aba-augmented-intelligence-for-a-more-human-future.mp3" length="10024404" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/no55c4q7cx5id8ia5x4bzu84ddgn?.jpg" />
    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 19 Aug 2025 12:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2507919/17676696/transcript" type="text/html" />
    <itunes:duration>833</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>25</itunes:episode>
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  </item>
  <item>
    <itunes:title>Building Communities That Matter with Kelly Baird, COO of the Behavior Technician Association</itunes:title>
    <title>Building Communities That Matter with Kelly Baird, COO of the Behavior Technician Association</title>
    <itunes:summary><![CDATA[What if success in ABA wasn't about competition—but about collaboration? In this episode of Tim Talks: Behavioral Health, Timothy A. Zercher sits down with Kelly Baird - COO of the Behavior Technician Association, Co-Founder of The ABA Collab, and Founder of BWIBAAD - to talk about how she’s building some of the most mission-driven, community-focused spaces in the ABA field. From launching ABA holidays to creating platforms that spotlight underrepresented voices, Kelly unpacks how structure, ...]]></itunes:summary>
    <description><![CDATA[<p>What if success in ABA wasn&apos;t about competition—but about collaboration?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Kelly Baird - COO of the Behavior Technician Association, Co-Founder of The ABA Collab, and Founder of BWIBAAD - to talk about how she’s building some of the most mission-driven, community-focused spaces in the ABA field.</p><p>From launching ABA holidays to creating platforms that spotlight underrepresented voices, Kelly unpacks how structure, celebration, and intentionality fuel sustainable growth.</p><p>We also dive into:</p><ul><li>The challenge of driving innovation in a traditional field</li><li>How leaders can open more doors for others</li><li>What it really means to collaborate with purpose</li><li>Her vision for ABA’s role in society beyond clinical settings</li></ul><p>Whether you&apos;re a seasoned executive or just getting started in the field, this conversation will leave you thinking differently about community, leadership, and impact.</p>]]></description>
    <content:encoded><![CDATA[<p>What if success in ABA wasn&apos;t about competition—but about collaboration?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, Timothy A. Zercher sits down with Kelly Baird - COO of the Behavior Technician Association, Co-Founder of The ABA Collab, and Founder of BWIBAAD - to talk about how she’s building some of the most mission-driven, community-focused spaces in the ABA field.</p><p>From launching ABA holidays to creating platforms that spotlight underrepresented voices, Kelly unpacks how structure, celebration, and intentionality fuel sustainable growth.</p><p>We also dive into:</p><ul><li>The challenge of driving innovation in a traditional field</li><li>How leaders can open more doors for others</li><li>What it really means to collaborate with purpose</li><li>Her vision for ABA’s role in society beyond clinical settings</li></ul><p>Whether you&apos;re a seasoned executive or just getting started in the field, this conversation will leave you thinking differently about community, leadership, and impact.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 14 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>704</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>24</itunes:episode>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/wv0fvwb2z95uc69c5jea1vsdlnsi">Kelly Baird</podcast:person>
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    <itunes:title>Amber Vaughan - Why Competition is a Fallacy in Behavioral Health</itunes:title>
    <title>Amber Vaughan - Why Competition is a Fallacy in Behavioral Health</title>
    <itunes:summary><![CDATA[Is competition in behavioral health real - or just a myth that’s hurting more than helping? In this powerful episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Amber Vaughan, CMO at Cornerstone Healing Center and a fierce advocate for ethical marketing, radical leadership, and meaningful disruption. Amber breaks down why traditional sales mindsets don’t work in treatment, how to truly connect clients to care, and why putting the product first will always win. Shor...]]></itunes:summary>
    <description><![CDATA[<p>Is competition in behavioral health real - or just a myth that’s hurting more than helping?</p><p>In this powerful episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Amber Vaughan, CMO at Cornerstone Healing Center and a fierce advocate for ethical marketing, radical leadership, and meaningful disruption. Amber breaks down why traditional sales mindsets don’t work in treatment, how to truly connect clients to care, and why putting the <em>product</em> first will always win.</p><p>Short, honest, and packed with truth. You don’t want to miss this.</p>]]></description>
    <content:encoded><![CDATA[<p>Is competition in behavioral health real - or just a myth that’s hurting more than helping?</p><p>In this powerful episode of <em>Tim Talks: Behavioral Health</em>, host Timothy A. Zercher sits down with Amber Vaughan, CMO at Cornerstone Healing Center and a fierce advocate for ethical marketing, radical leadership, and meaningful disruption. Amber breaks down why traditional sales mindsets don’t work in treatment, how to truly connect clients to care, and why putting the <em>product</em> first will always win.</p><p>Short, honest, and packed with truth. You don’t want to miss this.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 12 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>673</itunes:duration>
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    <podcast:person role="guest" img="https://storage.buzzsprout.com/omuxqjki0zz9dkbji0tgu0ubbgbh">Amber Vaughan</podcast:person>
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    <itunes:title> Deepak Kumar &amp; Naveen Chugh -  Building Tech That Behavioral Health Actually Uses</itunes:title>
    <title> Deepak Kumar &amp; Naveen Chugh -  Building Tech That Behavioral Health Actually Uses</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with co-founders Naveen Chugh and Deepak Kumar, a tech duo who’ve spent 13+ years solving operational challenges in the behavioral health space - from compliance to automation to client engagement. They dive into what it really takes to get clinicians to embrace new systems, why change is so hard in this industry, and how to decide which problems are worth solving with tech. This is a candid conversation about ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with co-founders <b>Naveen Chugh</b> and <b>Deepak Kumar</b>, a tech duo who’ve spent 13+ years solving operational challenges in the behavioral health space - from compliance to automation to client engagement.</p><p>They dive into what it really takes to get clinicians to embrace new systems, why change is so hard in this industry, and how to decide which problems are worth solving with tech.</p><p>This is a candid conversation about smart customization, user-first design, and how to move fast in a space that resists change.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with co-founders <b>Naveen Chugh</b> and <b>Deepak Kumar</b>, a tech duo who’ve spent 13+ years solving operational challenges in the behavioral health space - from compliance to automation to client engagement.</p><p>They dive into what it really takes to get clinicians to embrace new systems, why change is so hard in this industry, and how to decide which problems are worth solving with tech.</p><p>This is a candid conversation about smart customization, user-first design, and how to move fast in a space that resists change.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 07 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>993</itunes:duration>
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    <itunes:title>Josh Nelson - From Burnout to Business: Growing Ethical ABA Practices with Clarity and Compliance</itunes:title>
    <title>Josh Nelson - From Burnout to Business: Growing Ethical ABA Practices with Clarity and Compliance</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with Josh Nelson, CXO and co-founder of ABA Impact, to talk about building ABA businesses that are ethical, compliant, and scalable - without sacrificing clinical values. Josh unpacks what he's learned from tens of thousands of conversations with clinician-entrepreneurs: the common mistakes, the real compliance traps, and why success in ABA business has more to do with mindset than margins. Whether you're think...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with <b>Josh Nelson</b>, CXO and co-founder of <b>ABA Impact</b>, to talk about building ABA businesses that are ethical, compliant, and scalable - without sacrificing clinical values.</p><p>Josh unpacks what he&apos;s learned from tens of thousands of conversations with clinician-entrepreneurs: the common mistakes, the real compliance traps, and why success in ABA business has more to do with mindset than margins.</p><p>Whether you&apos;re thinking about launching a new ABA agency or refining one you&apos;ve already built, this episode offers candid, no-fluff insights into growing with purpose.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy A. Zercher</b> sits down with <b>Josh Nelson</b>, CXO and co-founder of <b>ABA Impact</b>, to talk about building ABA businesses that are ethical, compliant, and scalable - without sacrificing clinical values.</p><p>Josh unpacks what he&apos;s learned from tens of thousands of conversations with clinician-entrepreneurs: the common mistakes, the real compliance traps, and why success in ABA business has more to do with mindset than margins.</p><p>Whether you&apos;re thinking about launching a new ABA agency or refining one you&apos;ve already built, this episode offers candid, no-fluff insights into growing with purpose.</p>]]></content:encoded>
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    <pubDate>Tue, 05 Aug 2025 12:00:00 -0400</pubDate>
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  <item>
    <itunes:title>From Compliance to Competence: Allyson Wharam on Elevating ABA Training and Supervision</itunes:title>
    <title>From Compliance to Competence: Allyson Wharam on Elevating ABA Training and Supervision</title>
    <itunes:summary><![CDATA[What if your ABA training systems didn’t just check boxes - but actually built confident, competent clinicians? In this episode of Tim Talks: Behavioral Health, host Timothy Zercher sits down with Allyson Wharam, M.Ed., BCBA, the founder of Sidekick Learning, to explore how behavioral health organizations can rethink training, supervision, and clinical decision-making. From the gaps in traditional fieldwork to balancing compliance with creativity, Allyson brings a refreshing and practical per...]]></itunes:summary>
    <description><![CDATA[<p>What if your ABA training systems didn’t just check boxes - but actually built confident, competent clinicians?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy Zercher</b> sits down with <b>Allyson Wharam, M.Ed., BCBA</b>, the founder of Sidekick Learning, to explore how behavioral health organizations can rethink training, supervision, and clinical decision-making. From the gaps in traditional fieldwork to balancing compliance with creativity, Allyson brings a refreshing and practical perspective on empowering the next generation of BCBAs and RBTs.</p><p>This conversation is a must-listen for clinical directors, training leads, and anyone committed to raising the standard in ABA service delivery.</p>]]></description>
    <content:encoded><![CDATA[<p>What if your ABA training systems didn’t just check boxes - but actually built confident, competent clinicians?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, host <b>Timothy Zercher</b> sits down with <b>Allyson Wharam, M.Ed., BCBA</b>, the founder of Sidekick Learning, to explore how behavioral health organizations can rethink training, supervision, and clinical decision-making. From the gaps in traditional fieldwork to balancing compliance with creativity, Allyson brings a refreshing and practical perspective on empowering the next generation of BCBAs and RBTs.</p><p>This conversation is a must-listen for clinical directors, training leads, and anyone committed to raising the standard in ABA service delivery.</p>]]></content:encoded>
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    <pubDate>Fri, 01 Aug 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>605</itunes:duration>
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  </item>
  <item>
    <itunes:title>Christina Gravina | Building Autonomy and Respect in ABA for Teens and Adults</itunes:title>
    <title>Christina Gravina | Building Autonomy and Respect in ABA for Teens and Adults</title>
    <itunes:summary><![CDATA[What does it look like when adults with disabilities are given real choice and dignity in their services? In this episode of Tim Talks: Behavioral Health, we sit down with Christina Gravina, M.Ed, BCBA, LABA - founder and CEO of BILT, Inc. - to explore a powerful, people-first approach to ABA and IDD services. Christina shares: Why she started BILT to serve a forgotten populationHow her team rethinks day programs into real-world experiencesWhat the “Real Lives Law” means for future service fl...]]></itunes:summary>
    <description><![CDATA[<p>What does it look like when adults with disabilities are given real choice and dignity in their services?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, we sit down with Christina Gravina, M.Ed, BCBA, LABA - founder and CEO of BILT, Inc. - to explore a powerful, people-first approach to ABA and IDD services.</p><p>Christina shares:</p><ul><li>Why she started BILT to serve a forgotten population</li><li>How her team rethinks day programs into real-world experiences</li><li>What the “Real Lives Law” means for future service flexibility</li><li>How her team respectfully teaches sexuality education</li><li>A story of one client’s transformation from isolation to independence</li></ul><p>If you’ve ever wondered what true autonomy, respect, and inclusion look like in action - this episode will show you what’s possible.</p>]]></description>
    <content:encoded><![CDATA[<p>What does it look like when adults with disabilities are given real choice and dignity in their services?</p><p>In this episode of <em>Tim Talks: Behavioral Health</em>, we sit down with Christina Gravina, M.Ed, BCBA, LABA - founder and CEO of BILT, Inc. - to explore a powerful, people-first approach to ABA and IDD services.</p><p>Christina shares:</p><ul><li>Why she started BILT to serve a forgotten population</li><li>How her team rethinks day programs into real-world experiences</li><li>What the “Real Lives Law” means for future service flexibility</li><li>How her team respectfully teaches sexuality education</li><li>A story of one client’s transformation from isolation to independence</li></ul><p>If you’ve ever wondered what true autonomy, respect, and inclusion look like in action - this episode will show you what’s possible.</p>]]></content:encoded>
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    <pubDate>Wed, 30 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>537</itunes:duration>
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  </item>
  <item>
    <itunes:title>Jeron Trotman | Building Community, Elevating BTs, and Redefining Leadership in ABA</itunes:title>
    <title>Jeron Trotman | Building Community, Elevating BTs, and Redefining Leadership in ABA</title>
    <itunes:summary><![CDATA[In this candid and powerful episode of Tim Talks, host Tim Zercher sits down with Jeron Trotman - founder of Black Men in Behavior Analysis, ABAVerzus, the Behavior Technician Association, and co-founder of The ABA Collab. Jeron shares how he's reshaping the ABA landscape through authentic community-building, inclusive leadership, and systemic reform for behavior technicians. From addressing burnout to advancing BIPOC visibility in leadership, Jeron challenges traditional models and offers a ...]]></itunes:summary>
    <description><![CDATA[<p>In this candid and powerful episode of <em>Tim Talks</em>, host Tim Zercher sits down with Jeron Trotman - founder of Black Men in Behavior Analysis, ABAVerzus, the Behavior Technician Association, and co-founder of The ABA Collab.</p><p>Jeron shares how he&apos;s reshaping the ABA landscape through authentic community-building, inclusive leadership, and systemic reform for behavior technicians. From addressing burnout to advancing BIPOC visibility in leadership, Jeron challenges traditional models and offers a new vision for the field - one that centers connection, culture, and co-elevation.</p><p>Whether you&apos;re an RBT, BCBA, or ABA leader, this is a must-listen conversation on where our field is heading - and who it needs to include.</p>]]></description>
    <content:encoded><![CDATA[<p>In this candid and powerful episode of <em>Tim Talks</em>, host Tim Zercher sits down with Jeron Trotman - founder of Black Men in Behavior Analysis, ABAVerzus, the Behavior Technician Association, and co-founder of The ABA Collab.</p><p>Jeron shares how he&apos;s reshaping the ABA landscape through authentic community-building, inclusive leadership, and systemic reform for behavior technicians. From addressing burnout to advancing BIPOC visibility in leadership, Jeron challenges traditional models and offers a new vision for the field - one that centers connection, culture, and co-elevation.</p><p>Whether you&apos;re an RBT, BCBA, or ABA leader, this is a must-listen conversation on where our field is heading - and who it needs to include.</p>]]></content:encoded>
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    <pubDate>Mon, 28 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>511</itunes:duration>
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    <itunes:title>Dr. Summer Gainey | Personalizing Outcomes in ABA &amp; Preparing for What’s Next</itunes:title>
    <title>Dr. Summer Gainey | Personalizing Outcomes in ABA &amp; Preparing for What’s Next</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy Zercher sits down with Dr. Summer Gainey, BCBA-D, to explore what it really means to lead outcomes-driven care without losing sight of personalization. Summer shares how her team balances data with human connection, why meaningful goals don’t always fit neatly into a report, and how her policy work in Texas shapes her approach to clinical leadership. From growing in competitive markets to preparing for the future of AI regulation - this ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host <b>Timothy Zercher</b> sits down with <b>Dr. Summer Gainey, BCBA-D</b>, to explore what it really means to lead outcomes-driven care without losing sight of personalization. Summer shares how her team balances data with human connection, why meaningful goals don’t always fit neatly into a report, and how her policy work in Texas shapes her approach to clinical leadership. From growing in competitive markets to preparing for the future of AI regulation - this conversation is a must for any ABA leader thinking beyond the clinic walls.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host <b>Timothy Zercher</b> sits down with <b>Dr. Summer Gainey, BCBA-D</b>, to explore what it really means to lead outcomes-driven care without losing sight of personalization. Summer shares how her team balances data with human connection, why meaningful goals don’t always fit neatly into a report, and how her policy work in Texas shapes her approach to clinical leadership. From growing in competitive markets to preparing for the future of AI regulation - this conversation is a must for any ABA leader thinking beyond the clinic walls.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 24 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>620</itunes:duration>
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    <itunes:title>Henry Xie | Elevating Human Work Through Automation in ABA</itunes:title>
    <title>Henry Xie | Elevating Human Work Through Automation in ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, Timothy Zercher sits down with Henry Xie, Founder and CEO of Simple Fractal, to explore how automation is transforming the ABA space. Henry shares how his team builds trust in a competitive market, why his hiring process prioritizes second-career coders, and what it really means to "elevate human work." From automating tedious tasks to freeing up clinicians to focus on what matters, Henry offers deep insights and real-world examples of AI and RPA in ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, Timothy Zercher sits down with <b>Henry Xie</b>, Founder and CEO of <b>Simple Fractal</b>, to explore how automation is transforming the ABA space. Henry shares how his team builds trust in a competitive market, why his hiring process prioritizes second-career coders, and what it really means to &quot;elevate human work.&quot; From automating tedious tasks to freeing up clinicians to focus on what matters, Henry offers deep insights and real-world examples of AI and RPA in action. If you’re interested in the future of healthcare operations, this episode is a must-listen.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, Timothy Zercher sits down with <b>Henry Xie</b>, Founder and CEO of <b>Simple Fractal</b>, to explore how automation is transforming the ABA space. Henry shares how his team builds trust in a competitive market, why his hiring process prioritizes second-career coders, and what it really means to &quot;elevate human work.&quot; From automating tedious tasks to freeing up clinicians to focus on what matters, Henry offers deep insights and real-world examples of AI and RPA in action. If you’re interested in the future of healthcare operations, this episode is a must-listen.</p>]]></content:encoded>
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    <pubDate>Tue, 22 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>514</itunes:duration>
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    <itunes:title>Jeff Thompson | From Franchise Mogul to Autism Advocate: Building Clinics That Actually Work</itunes:title>
    <title>Jeff Thompson | From Franchise Mogul to Autism Advocate: Building Clinics That Actually Work</title>
    <itunes:summary><![CDATA[Jeff Thompson went from selling 350+ franchises around the world to radically changing lives in the autism space. In this candid episode of Tim Talks, Jeff shares how his own mental health journey - and eventual autism diagnosis - reshaped everything he believed about success, leadership, and impact. Host Timothy Zercher dives into Jeff’s leadership philosophy, how he's disrupting the ABA industry with real business strategy, and why he believes some of the biggest challenges in autism care a...]]></itunes:summary>
    <description><![CDATA[<p>Jeff Thompson went from selling 350+ franchises around the world to radically changing lives in the autism space. In this candid episode of <em>Tim Talks</em>, Jeff shares how his own mental health journey - and eventual autism diagnosis - reshaped everything he believed about success, leadership, and impact.</p><p>Host Timothy Zercher dives into Jeff’s leadership philosophy, how he&apos;s disrupting the ABA industry with real business strategy, and why he believes some of the biggest challenges in autism care are also the greatest opportunities.</p><p>Whether you&apos;re a clinic owner, leader, or just someone passionate about behavioral health - this is one episode you don’t want to miss.</p>]]></description>
    <content:encoded><![CDATA[<p>Jeff Thompson went from selling 350+ franchises around the world to radically changing lives in the autism space. In this candid episode of <em>Tim Talks</em>, Jeff shares how his own mental health journey - and eventual autism diagnosis - reshaped everything he believed about success, leadership, and impact.</p><p>Host Timothy Zercher dives into Jeff’s leadership philosophy, how he&apos;s disrupting the ABA industry with real business strategy, and why he believes some of the biggest challenges in autism care are also the greatest opportunities.</p><p>Whether you&apos;re a clinic owner, leader, or just someone passionate about behavioral health - this is one episode you don’t want to miss.</p>]]></content:encoded>
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    <pubDate>Fri, 18 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>1329</itunes:duration>
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    <itunes:title>Ken Huey | Leading with Heart: Building Trauma-Informed Systems That Actually Work</itunes:title>
    <title>Ken Huey | Leading with Heart: Building Trauma-Informed Systems That Actually Work</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: Behavioral Health, I sit down with Dr. Ken Huey -founder of the Hope Group and nationally recognized voice in trauma-informed care. With over 25 years in behavioral health, Ken breaks down what’s really changed in trauma treatment, how to scale with values intact, and why most providers miss the mark on truly trauma-informed systems. We also get real about leadership, personal stories behind the mission, and the hardest part of building something meaningful in th...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, I sit down with Dr. Ken Huey -founder of the Hope Group and nationally recognized voice in trauma-informed care.</p><p>With over 25 years in behavioral health, Ken breaks down what’s <em>really</em> changed in trauma treatment, how to scale with values intact, and why most providers miss the mark on truly trauma-informed systems.</p><p>We also get real about leadership, personal stories behind the mission, and the hardest part of building something meaningful in this space.</p><p>If you&apos;re a clinician, operator, or founder in behavioral health - this one&apos;s a must-listen.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: Behavioral Health</em>, I sit down with Dr. Ken Huey -founder of the Hope Group and nationally recognized voice in trauma-informed care.</p><p>With over 25 years in behavioral health, Ken breaks down what’s <em>really</em> changed in trauma treatment, how to scale with values intact, and why most providers miss the mark on truly trauma-informed systems.</p><p>We also get real about leadership, personal stories behind the mission, and the hardest part of building something meaningful in this space.</p><p>If you&apos;re a clinician, operator, or founder in behavioral health - this one&apos;s a must-listen.</p>]]></content:encoded>
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    <pubDate>Wed, 16 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>512</itunes:duration>
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  <item>
    <itunes:title>Carly &amp; Jon Weinberg - Building a Neurodiverse School That Actually Works</itunes:title>
    <title>Carly &amp; Jon Weinberg - Building a Neurodiverse School That Actually Works</title>
    <itunes:summary><![CDATA[How do you grow a school and therapy center without losing quality or culture? You hire intentionally. You build slowly. And you make collaboration non-negotiable. In this episode, Tim sits down with Carly and Jon Weinberg, the leaders behind Project Infinity School and Beyond ABA Therapy - two integrated programs creating a better path for neurodiverse students in Florida. They share how they’ve scaled with purpose, built trust in a skeptical market, and kept client care at the center of eve...]]></itunes:summary>
    <description><![CDATA[<p>How do you grow a school and therapy center without losing quality or culture? You hire intentionally. You build slowly. And you make collaboration non-negotiable.</p><p>In this episode, Tim sits down with <b>Carly and Jon Weinberg</b>, the leaders behind <em>Project Infinity School</em> and <em>Beyond ABA Therapy - </em>two integrated programs creating a better path for neurodiverse students in Florida.</p><p>They share how they’ve scaled with purpose, built trust in a skeptical market, and kept client care at the center of everything they do.</p><p>It’s a masterclass in ethical growth, long-term thinking, and doing right by families - without compromise.</p>]]></description>
    <content:encoded><![CDATA[<p>How do you grow a school and therapy center without losing quality or culture? You hire intentionally. You build slowly. And you make collaboration non-negotiable.</p><p>In this episode, Tim sits down with <b>Carly and Jon Weinberg</b>, the leaders behind <em>Project Infinity School</em> and <em>Beyond ABA Therapy - </em>two integrated programs creating a better path for neurodiverse students in Florida.</p><p>They share how they’ve scaled with purpose, built trust in a skeptical market, and kept client care at the center of everything they do.</p><p>It’s a masterclass in ethical growth, long-term thinking, and doing right by families - without compromise.</p>]]></content:encoded>
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    <pubDate>Mon, 14 Jul 2025 12:00:00 -0400</pubDate>
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  </item>
  <item>
    <itunes:title>The Golden Question Every Educator and Parent Should Be Asking | Dr. David Meichenbaum</itunes:title>
    <title>The Golden Question Every Educator and Parent Should Be Asking | Dr. David Meichenbaum</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, I sit down with Dr. David Meichenbaum, a nationally recognized leader in autism intervention and behavioral consultation. We dive into what it really means to work collaboratively with families, educators, and schools to support learners with autism or behavioral challenges. Dr. Meichenbaum shares his "Golden Question" that reframes how we talk about behavior, why focusing on skill-building over punishment matters, and practical strategies for genera...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, I sit down with Dr. David Meichenbaum, a nationally recognized leader in autism intervention and behavioral consultation. We dive into what it <em>really</em> means to work collaboratively with families, educators, and schools to support learners with autism or behavioral challenges.</p><p>Dr. Meichenbaum shares his &quot;Golden Question&quot; that reframes how we talk about behavior, why focusing on skill-building over punishment matters, and practical strategies for generalizing skills from therapy into classrooms and homes.</p><p>If you&apos;re a parent, teacher, or ABA professional - this episode is packed with insights you can apply today.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, I sit down with Dr. David Meichenbaum, a nationally recognized leader in autism intervention and behavioral consultation. We dive into what it <em>really</em> means to work collaboratively with families, educators, and schools to support learners with autism or behavioral challenges.</p><p>Dr. Meichenbaum shares his &quot;Golden Question&quot; that reframes how we talk about behavior, why focusing on skill-building over punishment matters, and practical strategies for generalizing skills from therapy into classrooms and homes.</p><p>If you&apos;re a parent, teacher, or ABA professional - this episode is packed with insights you can apply today.</p>]]></content:encoded>
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    <pubDate>Thu, 10 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>617</itunes:duration>
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    <itunes:episode>12</itunes:episode>
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  <item>
    <itunes:title>Patrick Faga | From Flashcards to FirstWork: Digitizing ABA for Independent Learning</itunes:title>
    <title>Patrick Faga | From Flashcards to FirstWork: Digitizing ABA for Independent Learning</title>
    <itunes:summary><![CDATA[On this episode of Tim Talks: ABA Therapy, Timothy Zercher sits down with Patrick Faga, Founder of FirstWork, to explore how technology is reshaping ABA lesson delivery. Patrick shares how his background as a behavior technician sparked the idea to ditch laminated flashcards in favor of scalable, digital learning tools - and how that decision is creating more efficient, learner-driven experiences both in the clinic and at home. In this rapid-fire episode, they dive into:  - How FirstWork...]]></itunes:summary>
    <description><![CDATA[<p>On this episode of <em>Tim Talks: ABA Therapy</em>, Timothy Zercher sits down with Patrick Faga, Founder of FirstWork, to explore how technology is reshaping ABA lesson delivery. Patrick shares how his background as a behavior technician sparked the idea to ditch laminated flashcards in favor of scalable, digital learning tools - and how that decision is creating more efficient, learner-driven experiences both in the clinic and at home.</p><p>In this rapid-fire episode, they dive into:<br/> - How FirstWork is transforming lesson delivery for BCBAs and special educators<br/> - The surprising success of digital tools for learners on the spectrum<br/> - Balancing operational efficiency with learner outcomes<br/> - How independent learning through FirstWork could unlock new possibilities for the field</p><p>If you&apos;re passionate about innovation, efficiency, and scaling impact in ABA, this episode is for you.</p>]]></description>
    <content:encoded><![CDATA[<p>On this episode of <em>Tim Talks: ABA Therapy</em>, Timothy Zercher sits down with Patrick Faga, Founder of FirstWork, to explore how technology is reshaping ABA lesson delivery. Patrick shares how his background as a behavior technician sparked the idea to ditch laminated flashcards in favor of scalable, digital learning tools - and how that decision is creating more efficient, learner-driven experiences both in the clinic and at home.</p><p>In this rapid-fire episode, they dive into:<br/> - How FirstWork is transforming lesson delivery for BCBAs and special educators<br/> - The surprising success of digital tools for learners on the spectrum<br/> - Balancing operational efficiency with learner outcomes<br/> - How independent learning through FirstWork could unlock new possibilities for the field</p><p>If you&apos;re passionate about innovation, efficiency, and scaling impact in ABA, this episode is for you.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 08 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>568</itunes:duration>
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    <itunes:episode>11</itunes:episode>
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  <item>
    <itunes:title>Scaling ABA with Heart: Operational Lessons from Mordy Friedberg (Best Buds ABA)</itunes:title>
    <title>Scaling ABA with Heart: Operational Lessons from Mordy Friedberg (Best Buds ABA)</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy Zercher sits down with Mordy Friedberg, Director of Operations at Best Buds ABA, to unpack the reality of building and scaling an ABA practice in today’s climate. Mordy shares how he transitioned from long-term care into ABA, why workforce shortages are slowing down care, and how to grow without losing the personal touch that teams - and clients - deserve. From staffing challenges to the systems you should implement before you need them,...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy Zercher sits down with Mordy Friedberg, Director of Operations at Best Buds ABA, to unpack the reality of building and scaling an ABA practice in today’s climate.</p><p>Mordy shares how he transitioned from long-term care into ABA, why workforce shortages are slowing down care, and how to grow without losing the personal touch that teams - and clients - deserve. From staffing challenges to the systems you should implement <em>before</em> you need them, this conversation is packed with practical insight for ABA leaders.</p><p>If you care about sustainable growth, culture, and keeping your people engaged, tune in.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy Zercher sits down with Mordy Friedberg, Director of Operations at Best Buds ABA, to unpack the reality of building and scaling an ABA practice in today’s climate.</p><p>Mordy shares how he transitioned from long-term care into ABA, why workforce shortages are slowing down care, and how to grow without losing the personal touch that teams - and clients - deserve. From staffing challenges to the systems you should implement <em>before</em> you need them, this conversation is packed with practical insight for ABA leaders.</p><p>If you care about sustainable growth, culture, and keeping your people engaged, tune in.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 03 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>670</itunes:duration>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Building for the 51%: Elevating BCBA Support, Mentorship &amp; Clinical Quality with Dr. Kristen Byra</itunes:title>
    <title>Building for the 51%: Elevating BCBA Support, Mentorship &amp; Clinical Quality with Dr. Kristen Byra</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy Zercher sits down with Dr. Kristen Byra, BCBA-D and founder of Upskill ABA, to dive into the evolving challenges - and opportunities - in ABA today. Kristen shares her mission behind "building for the 51%," a call to action for supporting the growing wave of newly certified BCBAs who often enter the field underprepared for its complexities. We discuss why mentorship matters more than ever, how to increase trial counts without overwhelmin...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy Zercher sits down with Dr. Kristen Byra, BCBA-D and founder of Upskill ABA, to dive into the evolving challenges - and opportunities - in ABA today.</p><p>Kristen shares her mission behind &quot;building for the 51%,&quot; a call to action for supporting the growing wave of newly certified BCBAs who often enter the field underprepared for its complexities. We discuss why mentorship matters more than ever, how to increase trial counts without overwhelming teams, and the biggest myth in ABA that needs to die: that all BCBAs are interchangeable.</p><p>If you&apos;re passionate about clinical excellence, mentorship, and building sustainable systems in ABA, this one&apos;s for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy Zercher sits down with Dr. Kristen Byra, BCBA-D and founder of Upskill ABA, to dive into the evolving challenges - and opportunities - in ABA today.</p><p>Kristen shares her mission behind &quot;building for the 51%,&quot; a call to action for supporting the growing wave of newly certified BCBAs who often enter the field underprepared for its complexities. We discuss why mentorship matters more than ever, how to increase trial counts without overwhelming teams, and the biggest myth in ABA that needs to die: that all BCBAs are interchangeable.</p><p>If you&apos;re passionate about clinical excellence, mentorship, and building sustainable systems in ABA, this one&apos;s for you.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Tue, 01 Jul 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>582</itunes:duration>
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    <itunes:episode>9</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Tim Talks: Logan Pratt, CEO of Bloomwell Autism Therapy</itunes:title>
    <title>Tim Talks: Logan Pratt, CEO of Bloomwell Autism Therapy</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy Zercher sits down with Logan Pratt, CEO of Bloomwell Autism Therapy, to explore how Bloomwell is reshaping autism services in underserved communities. Logan shares his journey from public policy to ABA leadership, why Bloomwell focuses on areas like Minnesota and Nebraska, and how decentralizing management has fueled sustainable growth. They dive into the value of retaining quality staff, the hidden challenges of ABA regulations, and why...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy Zercher sits down with Logan Pratt, CEO of Bloomwell Autism Therapy, to explore how Bloomwell is reshaping autism services in underserved communities. Logan shares his journey from public policy to ABA leadership, why Bloomwell focuses on areas like Minnesota and Nebraska, and how decentralizing management has fueled sustainable growth.</p><p>They dive into the value of retaining quality staff, the hidden challenges of ABA regulations, and why leadership development is essential for new BCBAs. If you&apos;re passionate about ethical, scalable, and community-focused ABA care, this episode is packed with actionable insights.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy Zercher sits down with Logan Pratt, CEO of Bloomwell Autism Therapy, to explore how Bloomwell is reshaping autism services in underserved communities. Logan shares his journey from public policy to ABA leadership, why Bloomwell focuses on areas like Minnesota and Nebraska, and how decentralizing management has fueled sustainable growth.</p><p>They dive into the value of retaining quality staff, the hidden challenges of ABA regulations, and why leadership development is essential for new BCBAs. If you&apos;re passionate about ethical, scalable, and community-focused ABA care, this episode is packed with actionable insights.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Thu, 26 Jun 2025 12:00:00 -0400</pubDate>
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    <itunes:duration>537</itunes:duration>
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    <itunes:title>Joseph O’Keefe | Scaling with Integrity in ABA: From Solo Practice to Compass ABA</itunes:title>
    <title>Joseph O’Keefe | Scaling with Integrity in ABA: From Solo Practice to Compass ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy A. Zercher sits down with Joseph O’Keefe, BCBA, founder and CEO of Compass ABA Therapy. Joe shares his journey from launching Compass during the COVID-19 pandemic to growing a high-demand ABA provider committed to doing things the right way - no shortcuts, no compromises. We explore the realities of scaling while maintaining clinical quality, what most providers get wrong with payers and authorizations, and why staffing remains the indus...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host <b>Timothy A. Zercher</b> sits down with <b>Joseph O’Keefe, BCBA</b>, founder and CEO of Compass ABA Therapy. Joe shares his journey from launching Compass during the COVID-19 pandemic to growing a high-demand ABA provider committed to doing things the right way - no shortcuts, no compromises.</p><p>We explore the realities of scaling while maintaining clinical quality, what most providers get wrong with payers and authorizations, and why staffing remains the industry&apos;s toughest puzzle. If you’re a clinical leader or startup operator in ABA, this is the episode you’ve been waiting for.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host <b>Timothy A. Zercher</b> sits down with <b>Joseph O’Keefe, BCBA</b>, founder and CEO of Compass ABA Therapy. Joe shares his journey from launching Compass during the COVID-19 pandemic to growing a high-demand ABA provider committed to doing things the right way - no shortcuts, no compromises.</p><p>We explore the realities of scaling while maintaining clinical quality, what most providers get wrong with payers and authorizations, and why staffing remains the industry&apos;s toughest puzzle. If you’re a clinical leader or startup operator in ABA, this is the episode you’ve been waiting for.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Mon, 09 Jun 2025 15:00:00 -0400</pubDate>
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    <itunes:duration>572</itunes:duration>
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    <itunes:title>Holli Beth Clauser | Building Culture-Driven Systems in ABA</itunes:title>
    <title>Holli Beth Clauser | Building Culture-Driven Systems in ABA</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy A. Zercher sits down with Holli Beth Clauser - founder of the ABA C.A.R.E.S. Summit and a leading voice in neurodiverse workplace innovation - to explore the human side of staffing in the ABA world. Holli shares how her neurodivergent perspective has influenced her approach to leadership, systems-building, and recruitment strategy. We dig into why burnout and turnover persist, what leaders are missing in their talent operations, and the ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy A. Zercher sits down with Holli Beth Clauser - founder of the ABA C.A.R.E.S. Summit and a leading voice in neurodiverse workplace innovation - to explore the human side of staffing in the ABA world. Holli shares how her neurodivergent perspective has influenced her approach to leadership, systems-building, and recruitment strategy.</p><p>We dig into why burnout and turnover persist, what leaders are missing in their talent operations, and the exact systems Holli would build first if launching a new ABA group today. If you&apos;re looking to build an organization that truly puts people first, this one&apos;s for you.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host Timothy A. Zercher sits down with Holli Beth Clauser - founder of the ABA C.A.R.E.S. Summit and a leading voice in neurodiverse workplace innovation - to explore the human side of staffing in the ABA world. Holli shares how her neurodivergent perspective has influenced her approach to leadership, systems-building, and recruitment strategy.</p><p>We dig into why burnout and turnover persist, what leaders are missing in their talent operations, and the exact systems Holli would build first if launching a new ABA group today. If you&apos;re looking to build an organization that truly puts people first, this one&apos;s for you.</p>]]></content:encoded>
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    <pubDate>Mon, 09 Jun 2025 14:00:00 -0400</pubDate>
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    <itunes:duration>599</itunes:duration>
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    <itunes:title>Episode Title Daniel Blank: Building the ABA Revolution with People-First Principles</itunes:title>
    <title>Episode Title Daniel Blank: Building the ABA Revolution with People-First Principles</title>
    <itunes:summary><![CDATA[In this compelling episode of Tim Talks, host Timothy Zercher sits down with Daniel Blank, Founder and CEO of ABA Revolution. With decades of experience and a fresh new vision, Daniel shares how he's reimagining ABA therapy from the ground up. The conversation touches on the painful realities of high turnover, underpaid RBTs, and the dangers of prioritizing profit over people. Daniel discusses his people-first philosophy, bold tech integrations (including robots!), and why he believes ethical...]]></itunes:summary>
    <description><![CDATA[<p>In this compelling episode of <em>Tim Talks</em>, host Timothy Zercher sits down with Daniel Blank, Founder and CEO of ABA Revolution. With decades of experience and a fresh new vision, Daniel shares how he&apos;s reimagining ABA therapy from the ground up. The conversation touches on the painful realities of high turnover, underpaid RBTs, and the dangers of prioritizing profit over people. Daniel discusses his people-first philosophy, bold tech integrations (including robots!), and why he believes ethical staffing is the future of autism care. If you&apos;re ready to rethink what quality really means in ABA, this episode is a must-listen.</p>]]></description>
    <content:encoded><![CDATA[<p>In this compelling episode of <em>Tim Talks</em>, host Timothy Zercher sits down with Daniel Blank, Founder and CEO of ABA Revolution. With decades of experience and a fresh new vision, Daniel shares how he&apos;s reimagining ABA therapy from the ground up. The conversation touches on the painful realities of high turnover, underpaid RBTs, and the dangers of prioritizing profit over people. Daniel discusses his people-first philosophy, bold tech integrations (including robots!), and why he believes ethical staffing is the future of autism care. If you&apos;re ready to rethink what quality really means in ABA, this episode is a must-listen.</p>]]></content:encoded>
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    <pubDate>Mon, 09 Jun 2025 13:00:00 -0400</pubDate>
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    <itunes:duration>833</itunes:duration>
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  <item>
    <itunes:title>Anna Bullard: Championing Access &amp; Equity in Autism Care</itunes:title>
    <title>Anna Bullard: Championing Access &amp; Equity in Autism Care</title>
    <itunes:summary><![CDATA[n this heartfelt and powerful episode of Tim Talks, host Timothy Zercher sits down with Anna Bullard, VP of Payor Operations at Holding Hands Pediatric Therapy &amp; Adult Services and the driving force behind Georgia’s historic “Ava’s Law.” Anna shares the deeply personal story of her daughter’s autism diagnosis, the battle for insurance reform, and the grit it took to open a rural ABA clinic where services were lacking. From misconceptions held by payors to the harsh realities of provider r...]]></itunes:summary>
    <description><![CDATA[<p>n this heartfelt and powerful episode of <em>Tim Talks</em>, host Timothy Zercher sits down with Anna Bullard, VP of Payor Operations at Holding Hands Pediatric Therapy &amp; Adult Services and the driving force behind Georgia’s historic “Ava’s Law.” Anna shares the deeply personal story of her daughter’s autism diagnosis, the battle for insurance reform, and the grit it took to open a rural ABA clinic where services were lacking. From misconceptions held by payors to the harsh realities of provider reimbursement, Anna brings 15+ years of experience, advocacy, and passion to the mic.</p><p>Whether you&apos;re a provider, policymaker, or parent - this conversation will leave you inspired, informed, and more committed than ever to the mission of accessible autism care.</p>]]></description>
    <content:encoded><![CDATA[<p>n this heartfelt and powerful episode of <em>Tim Talks</em>, host Timothy Zercher sits down with Anna Bullard, VP of Payor Operations at Holding Hands Pediatric Therapy &amp; Adult Services and the driving force behind Georgia’s historic “Ava’s Law.” Anna shares the deeply personal story of her daughter’s autism diagnosis, the battle for insurance reform, and the grit it took to open a rural ABA clinic where services were lacking. From misconceptions held by payors to the harsh realities of provider reimbursement, Anna brings 15+ years of experience, advocacy, and passion to the mic.</p><p>Whether you&apos;re a provider, policymaker, or parent - this conversation will leave you inspired, informed, and more committed than ever to the mission of accessible autism care.</p>]]></content:encoded>
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    <pubDate>Mon, 09 Jun 2025 13:00:00 -0400</pubDate>
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    <itunes:duration>632</itunes:duration>
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    <itunes:title>Matthew Harrington, BCBA | Ethical Marketing for ABA: Why Silence Can Be Harmful</itunes:title>
    <title>Matthew Harrington, BCBA | Ethical Marketing for ABA: Why Silence Can Be Harmful</title>
    <itunes:summary><![CDATA[In this episode of Tim Talks: ABA Therapy, host Timothy A. Zercher sits down with Matthew Harrington, BCBA and founder of ABA Digital Marketing Agency, to challenge a controversial idea: Is it unethical NOT to market your ABA practice? Matthew brings a rare blend of clinical experience and marketing insight to the table, exploring: Why ethical marketing matters more than ever in ABAThe biggest myths about local outreach and referralsHow to scale without depending on paid adsWhy clinical outco...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host <b>Timothy A. Zercher</b> sits down with <b>Matthew Harrington</b>, BCBA and founder of ABA Digital Marketing Agency, to challenge a controversial idea: <em>Is it unethical NOT to market your ABA practice?</em></p><p>Matthew brings a rare blend of clinical experience and marketing insight to the table, exploring:</p><ul><li>Why ethical marketing matters more than ever in ABA</li><li>The biggest myths about local outreach and referrals</li><li>How to scale without depending on paid ads</li><li>Why clinical outcomes should drive your messaging</li><li>The #1 shift he wishes all ABA businesses would make</li></ul><p>If you&apos;re a clinic owner, BCBA, or ABA marketer looking to grow without selling out, this episode is a must-listen.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>Tim Talks: ABA Therapy</em>, host <b>Timothy A. Zercher</b> sits down with <b>Matthew Harrington</b>, BCBA and founder of ABA Digital Marketing Agency, to challenge a controversial idea: <em>Is it unethical NOT to market your ABA practice?</em></p><p>Matthew brings a rare blend of clinical experience and marketing insight to the table, exploring:</p><ul><li>Why ethical marketing matters more than ever in ABA</li><li>The biggest myths about local outreach and referrals</li><li>How to scale without depending on paid ads</li><li>Why clinical outcomes should drive your messaging</li><li>The #1 shift he wishes all ABA businesses would make</li></ul><p>If you&apos;re a clinic owner, BCBA, or ABA marketer looking to grow without selling out, this episode is a must-listen.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Fri, 06 Jun 2025 14:00:00 -0400</pubDate>
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    <itunes:duration>549</itunes:duration>
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    <itunes:episode>2</itunes:episode>
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    <podcast:person role="host" href="https://www.linkedin.com/in/timothyazercher/" img="https://storage.buzzsprout.com/d5dowwglwl5v2sgy7m2769a255jo">Timothy Zercher, CEO of A-Train Marketing</podcast:person>
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    <itunes:title>Sean Yocum, MA, BCBA, LBA | From Family Insight to Field Reform: Redefining ABA’s Gold Standard</itunes:title>
    <title>Sean Yocum, MA, BCBA, LBA | From Family Insight to Field Reform: Redefining ABA’s Gold Standard</title>
    <itunes:summary><![CDATA[What happens when lived experience meets clinical expertise? In this episode of Tim Talks: ABA Therapy, host Tim Zercher sits down with Sean Yocum—ABA clinician, podcast host, baseball coach, and passionate advocate for family-centered care in behavior analysis. Sean shares how growing up with an autistic sibling shaped his drive to reform the field. From questioning outdated clinical standards to pushing for purpose-driven company culture, Sean doesn't hold back. You’ll hear: Why generalizat...]]></itunes:summary>
    <description><![CDATA[<p>What happens when lived experience meets clinical expertise? In this episode of <em>Tim Talks: ABA Therapy</em>, host Tim Zercher sits down with Sean Yocum—ABA clinician, podcast host, baseball coach, and passionate advocate for family-centered care in behavior analysis.</p><p>Sean shares how growing up with an autistic sibling shaped his drive to reform the field. From questioning outdated clinical standards to pushing for purpose-driven company culture, Sean doesn&apos;t hold back.</p><p>You’ll hear:</p><ul><li>Why generalization and caregiver training must become the new gold standard</li><li>How shaping applies far beyond therapy sessions—even on the baseball field</li><li>What’s broken about current KPIs in ABA (and what to do instead)</li><li>Why prioritizing <em>purpose over perks</em> is essential for fixing staff burnout</li></ul><p>This episode is bold, candid, and deeply practical—exactly what the ABA world needs.</p>]]></description>
    <content:encoded><![CDATA[<p>What happens when lived experience meets clinical expertise? In this episode of <em>Tim Talks: ABA Therapy</em>, host Tim Zercher sits down with Sean Yocum—ABA clinician, podcast host, baseball coach, and passionate advocate for family-centered care in behavior analysis.</p><p>Sean shares how growing up with an autistic sibling shaped his drive to reform the field. From questioning outdated clinical standards to pushing for purpose-driven company culture, Sean doesn&apos;t hold back.</p><p>You’ll hear:</p><ul><li>Why generalization and caregiver training must become the new gold standard</li><li>How shaping applies far beyond therapy sessions—even on the baseball field</li><li>What’s broken about current KPIs in ABA (and what to do instead)</li><li>Why prioritizing <em>purpose over perks</em> is essential for fixing staff burnout</li></ul><p>This episode is bold, candid, and deeply practical—exactly what the ABA world needs.</p>]]></content:encoded>
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    <itunes:author>Tim Zercher</itunes:author>
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    <pubDate>Fri, 06 Jun 2025 11:00:00 -0400</pubDate>
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    <itunes:duration>937</itunes:duration>
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