<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet href="https://rss.buzzsprout.com/styles.xsl" type="text/xsl"?>
<rss version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:podcast="https://podcastindex.org/namespace/1.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:psc="http://podlove.org/simple-chapters" xmlns:atom="http://www.w3.org/2005/Atom">
<channel>
  <atom:link href="https://rss.buzzsprout.com/2457835.rss" rel="self" type="application/rss+xml" />
  <atom:link href="https://pubsubhubbub.appspot.com/" rel="hub" xmlns="http://www.w3.org/2005/Atom" />
  <title>HEUG the Mic</title>

  <lastBuildDate>Thu, 08 Oct 2026 16:19:41 -0400</lastBuildDate>
  <link>https://heugthemic.buzzsprout.com</link>
  <language>en-us</language>
  <copyright>© 2026 HEUG the Mic</copyright>
  <podcast:locked>yes</podcast:locked>
    <podcast:guid>7f53e585-f9b9-5bd4-a9b2-4f1e5c8af51b</podcast:guid>
  <podcast:txt purpose="verify">chickman@heug.org</podcast:txt>
  <itunes:author>HEUG</itunes:author>
  <itunes:type>episodic</itunes:type>
  <itunes:explicit>false</itunes:explicit>
  <description><![CDATA[<p><b>HEUG the Mic – Powered by HEUG</b>&nbsp;</p><p><br></p><p>HEUG the Mic brings you the latest conversations, insights, and innovations shaping technology in Higher Education and the Public Sector. Powered by the <b>HEUG</b>, this podcast features thought leaders, industry experts, and community members who are driving change.</p><p><br></p><p><b>Tune in and stay connected with the HEUG community!</b></p>]]></description>
  <generator>Buzzsprout (https://www.buzzsprout.com)</generator>
  <itunes:owner>
    <itunes:name>HEUG</itunes:name>
    <itunes:email>chickman@heug.org</itunes:email>
  </itunes:owner>
  <image>
     <url>https://storage.buzzsprout.com/b1f3sn56qi9i5x8cpkv66jxbpbrq?.jpg</url>
     <title>HEUG the Mic</title>
     <link>https://heugthemic.buzzsprout.com</link>
  </image>
  <itunes:image href="https://storage.buzzsprout.com/b1f3sn56qi9i5x8cpkv66jxbpbrq?.jpg" />
  <itunes:category text="Technology" />
  <podcast:person role="host" href="https://www.heug.org/people/alexandra-green" img="https://storage.buzzsprout.com/vcexk32d308zh6cy47g29ra6i1a7">Alex Green</podcast:person>
  <podcast:person role="producer" href="https://www.heug.org/people/casey-hickman" img="https://storage.buzzsprout.com/aq1uqqbjbeygxsnba56wk9oplvdh">Casey Hickman</podcast:person>
  <item>
    <itunes:title>Ask The Show: Behind the Curtain of Alliance Planning with Hillary Chambers</itunes:title>
    <title>Ask The Show: Behind the Curtain of Alliance Planning with Hillary Chambers</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Hillary Chambers, HEUG's Manager of Global Meetings and Events, to answer a listener voicemail about how Alliance really comes together. Hillary pulls back the curtain on the years of planning behind every conference, including: 📍 How host cities are chosen and why we rotate between the coasts and the middle of the country  📅 Why venues are booked about five years out and why Alliance always lands in March  🔥 The infamous Phoenix show office fire, plus ...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/hillary-chambers1'><b>Hillary Chambers</b></a>, HEUG&apos;s Manager of Global Meetings and Events, to answer a listener voicemail about how Alliance really comes together. Hillary pulls back the curtain on the years of planning behind every conference, including:</p><p>📍 How host cities are chosen and why we rotate between the coasts and the middle of the country<br/> 📅 Why venues are booked about five years out and why Alliance always lands in March<br/> 🔥 The infamous Phoenix show office fire, plus a sneak peek at celebration night in San Antonio</p><p>Whether you&apos;re a longtime Alliance attendee or planning your first trip to San Antonio, this episode offers a new appreciation for everything that happens before the doors ever open.</p><p>Have a question for Ask The Show? Leave us a voicemail or send your question below. Your voice might be our next episode.</p><p><a href='https://www.heug.org/people/hillary-chambers1'><b>Connect with Hillary on HEUG</b></a> | <a href='https://www.linkedin.com/in/hillary-chambers/'><b>Connect with Hillary on LinkedIn</b></a> | <a href='https://www.alliance-conference.com/home'><b>Alliance 2027 in San Antonio</b></a> | <a href='https://www.heug.org/about/whoobot-ai-assistant'><b>Meet WhooBot, HEUG&apos;s AI Assistant</b></a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/hillary-chambers1'><b>Hillary Chambers</b></a>, HEUG&apos;s Manager of Global Meetings and Events, to answer a listener voicemail about how Alliance really comes together. Hillary pulls back the curtain on the years of planning behind every conference, including:</p><p>📍 How host cities are chosen and why we rotate between the coasts and the middle of the country<br/> 📅 Why venues are booked about five years out and why Alliance always lands in March<br/> 🔥 The infamous Phoenix show office fire, plus a sneak peek at celebration night in San Antonio</p><p>Whether you&apos;re a longtime Alliance attendee or planning your first trip to San Antonio, this episode offers a new appreciation for everything that happens before the doors ever open.</p><p>Have a question for Ask The Show? Leave us a voicemail or send your question below. Your voice might be our next episode.</p><p><a href='https://www.heug.org/people/hillary-chambers1'><b>Connect with Hillary on HEUG</b></a> | <a href='https://www.linkedin.com/in/hillary-chambers/'><b>Connect with Hillary on LinkedIn</b></a> | <a href='https://www.alliance-conference.com/home'><b>Alliance 2027 in San Antonio</b></a> | <a href='https://www.heug.org/about/whoobot-ai-assistant'><b>Meet WhooBot, HEUG&apos;s AI Assistant</b></a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19901351-ask-the-show-behind-the-curtain-of-alliance-planning-with-hillary-chambers.mp3" length="22360577" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/xsfu7rxoztqidmp9m8c252vjzuv3?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19901351</guid>
    <pubDate>Mon, 05 Oct 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1859</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>6</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Ask The Show: The People Behind Our Best HEUG Memories with Tesha Vera</itunes:title>
    <title>Ask The Show: The People Behind Our Best HEUG Memories with Tesha Vera</title>
    <itunes:summary><![CDATA[Host, Alex Green welcomes Tesha Vera, HEUG's Sr. Education &amp; Program Manager, to reflect on nearly five years of unforgettable moments, meaningful connections, and the people who make HEUG what it is. From their first Alliance conference in Seattle to Beignets in New Orleans and planning ahead for San Antonio, Alex and Tesha dive into the relationships, community members, and creative moments that remind us why we love this organization. Whether it's HEUG Happy Hour, volunteer leaders, bo...]]></itunes:summary>
    <description><![CDATA[<p>Host, <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> welcomes <a href='https://www.heug.org/people/tesha-vera'><b>Tesha Vera</b></a>, HEUG&apos;s Sr. Education &amp; Program Manager, to reflect on nearly five years of unforgettable moments, meaningful connections, and the people who make HEUG what it is. From their first Alliance conference in Seattle to Beignets in New Orleans and planning ahead for San Antonio, Alex and Tesha dive into the relationships, community members, and creative moments that remind us why we love this organization. Whether it&apos;s HEUG Happy Hour, volunteer leaders, board members, or the everyday acts of kindness that ripple through our community, it all comes down to people.</p><p>This is the second episode of our Ask the Show season. Keep submitting your questions and voicemails by hitting the button below for a chance to be featured in upcoming episodes!</p><p><a href='https://www.heug.org/events/allianceconferences'><b>Explore past Alliance conferences</b></a> | <a href='https://www.alliance-conference.com/home'><b>Looking ahead to Alliance 2027 in San Antonio</b></a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host, <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> welcomes <a href='https://www.heug.org/people/tesha-vera'><b>Tesha Vera</b></a>, HEUG&apos;s Sr. Education &amp; Program Manager, to reflect on nearly five years of unforgettable moments, meaningful connections, and the people who make HEUG what it is. From their first Alliance conference in Seattle to Beignets in New Orleans and planning ahead for San Antonio, Alex and Tesha dive into the relationships, community members, and creative moments that remind us why we love this organization. Whether it&apos;s HEUG Happy Hour, volunteer leaders, board members, or the everyday acts of kindness that ripple through our community, it all comes down to people.</p><p>This is the second episode of our Ask the Show season. Keep submitting your questions and voicemails by hitting the button below for a chance to be featured in upcoming episodes!</p><p><a href='https://www.heug.org/events/allianceconferences'><b>Explore past Alliance conferences</b></a> | <a href='https://www.alliance-conference.com/home'><b>Looking ahead to Alliance 2027 in San Antonio</b></a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19828150-ask-the-show-the-people-behind-our-best-heug-memories-with-tesha-vera.mp3" length="27473183" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/u9x0zplagisfyxgkxvfs7prqyjhf?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19828150</guid>
    <pubDate>Mon, 21 Sep 2026 07:00:00 -0400</pubDate>
    <itunes:duration>2284</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>6</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Ask The Show: Inside the SIS Modernization Report with Tom Chambers</itunes:title>
    <title>Ask The Show: Inside the SIS Modernization Report with Tom Chambers</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Tom Chambers, HEUG's Director of Community and Development, to answer a question from HEUG member Patrick Beatty (Michigan State University) about HEUG's first ever SIS Modernization Report. In this premiere episode of our new Ask the Show format, Tom breaks down the surprising findings from our peer driven research: why institutions feel caught between legacy systems and modern solutions, what student experience really means to your campus, and what the data rev...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/tom-chambers1'><b>Tom Chambers</b></a>, HEUG&apos;s Director of Community and Development, to answer a question from HEUG member <a href='https://www.heug.org/people/patrick-beatty'><b>Patrick Beatty</b></a> (Michigan State University) about HEUG&apos;s first ever SIS Modernization Report. In this premiere episode of our new Ask the Show format, Tom breaks down the surprising findings from our peer driven research: why institutions feel caught between legacy systems and modern solutions, what student experience really means to your campus, and what the data reveals about the future of higher ed technology.</p><p>Tom also shares what HEUG learned from surveying over 130 institutions and hints at what&apos;s coming next in this ongoing annual check on the pulse of student information systems. He didn&apos;t give it all away, but watch for more reports in the future.</p><p><a href='https://www.heug.org/viewdocument/heug-sis-benchmark-report-2026'><b>Download the SIS Modernization Report Today</b></a></p><p>The report is available to everyone. No membership required.</p><p><b>Have a question for our Ask The Show season?</b> Leave us a voicemail or send your question below. Your voice might just be featured in our next episode.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/tom-chambers1'><b>Tom Chambers</b></a>, HEUG&apos;s Director of Community and Development, to answer a question from HEUG member <a href='https://www.heug.org/people/patrick-beatty'><b>Patrick Beatty</b></a> (Michigan State University) about HEUG&apos;s first ever SIS Modernization Report. In this premiere episode of our new Ask the Show format, Tom breaks down the surprising findings from our peer driven research: why institutions feel caught between legacy systems and modern solutions, what student experience really means to your campus, and what the data reveals about the future of higher ed technology.</p><p>Tom also shares what HEUG learned from surveying over 130 institutions and hints at what&apos;s coming next in this ongoing annual check on the pulse of student information systems. He didn&apos;t give it all away, but watch for more reports in the future.</p><p><a href='https://www.heug.org/viewdocument/heug-sis-benchmark-report-2026'><b>Download the SIS Modernization Report Today</b></a></p><p>The report is available to everyone. No membership required.</p><p><b>Have a question for our Ask The Show season?</b> Leave us a voicemail or send your question below. Your voice might just be featured in our next episode.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19763731-ask-the-show-inside-the-sis-modernization-report-with-tom-chambers.mp3" length="13909600" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/2wdswvcwuhjx6m4c953jy8lxe9vy?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19763731</guid>
    <pubDate>Tue, 08 Sep 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1157</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>6</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>HEUG the Mic 🎬 | YPN&#39;s Recipe for Growing Early-Career Professionals</itunes:title>
    <title>HEUG the Mic 🎬 | YPN&#39;s Recipe for Growing Early-Career Professionals</title>
    <itunes:summary><![CDATA[HEUG the Mic continues its LIVE coverage from Alliance 2026 in March, bringing the HEUG community face-to-face with the leaders shaping our future.  In this episode, host 🎙️ Alex Green sits down with Ernesto Crucet from Florida International University, YPN Council Storytelling Lead, to dive deep into the Young Professionals Network and what it means to build community in Higher Ed technology.  Together, they explore:  - What drew Ernesto to lead YPN after 20 years in higher ed  - Breaking th...]]></itunes:summary>
    <description><![CDATA[<p>HEUG the Mic continues its LIVE coverage from Alliance 2026 in March, bringing the HEUG community face-to-face with the leaders shaping our future.<br/><br/>In this episode, host 🎙️ <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/ernesto-crucet'><b>Ernesto Crucet</b></a> from Florida International University, YPN Council Storytelling Lead, to dive deep into the Young Professionals Network and what it means to build community in Higher Ed technology.<br/><br/>Together, they explore:<br/> - What drew Ernesto to lead YPN after 20 years in higher ed<br/> - Breaking through imposter syndrome and finding your voice<br/> - Why in-person connections move the needle (Alliance 2026 speed networking)<br/> - The dream event: matching mentors &amp; mentees by passion and curiosity<br/> - Lessons from olive farming, rare corals, and growing people<br/> - Why YPN is the safe space to ask questions, fail forward, and thrive<br/><br/>This episode is all about how we build each other up in Higher Ed tech — and how YPN creates that launchpad for everyone, regardless of where you are in your career.<br/><br/>👉 <a href='https://www.heug.org/communities/community-home?communitykey=47d5c13b-411e-49c1-9cad-01990b8ae65a'><b>Ready to join? Explore the YPN Community</b></a><br/><br/>📚 <a href='https://www.heug.org/communities/community-home/recent-community-blogs?communitykey=47d5c13b-411e-49c1-9cad-01990b8ae65a'><b>Check out YPN Blogs</b></a><br/><br/>📅 <a href='https://www.heug.org/events/event-description?CalendarEventKey=823336df-2e6a-426e-8418-019ffcb82ce8&amp;Home=%2fhigherlogic%2focapi%2fadmin%2fevents%2fManageCalendarEvents%2fGetEventsForCalendar'><b>Join us September 16 for This &amp; Yap</b></a></p><p>🎬 Check out the video version on our <a href='https://youtu.be/uQRrIQnXRP4'><b>HEUG the Mic YouTube channel</b></a>! </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>HEUG the Mic continues its LIVE coverage from Alliance 2026 in March, bringing the HEUG community face-to-face with the leaders shaping our future.<br/><br/>In this episode, host 🎙️ <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/ernesto-crucet'><b>Ernesto Crucet</b></a> from Florida International University, YPN Council Storytelling Lead, to dive deep into the Young Professionals Network and what it means to build community in Higher Ed technology.<br/><br/>Together, they explore:<br/> - What drew Ernesto to lead YPN after 20 years in higher ed<br/> - Breaking through imposter syndrome and finding your voice<br/> - Why in-person connections move the needle (Alliance 2026 speed networking)<br/> - The dream event: matching mentors &amp; mentees by passion and curiosity<br/> - Lessons from olive farming, rare corals, and growing people<br/> - Why YPN is the safe space to ask questions, fail forward, and thrive<br/><br/>This episode is all about how we build each other up in Higher Ed tech — and how YPN creates that launchpad for everyone, regardless of where you are in your career.<br/><br/>👉 <a href='https://www.heug.org/communities/community-home?communitykey=47d5c13b-411e-49c1-9cad-01990b8ae65a'><b>Ready to join? Explore the YPN Community</b></a><br/><br/>📚 <a href='https://www.heug.org/communities/community-home/recent-community-blogs?communitykey=47d5c13b-411e-49c1-9cad-01990b8ae65a'><b>Check out YPN Blogs</b></a><br/><br/>📅 <a href='https://www.heug.org/events/event-description?CalendarEventKey=823336df-2e6a-426e-8418-019ffcb82ce8&amp;Home=%2fhigherlogic%2focapi%2fadmin%2fevents%2fManageCalendarEvents%2fGetEventsForCalendar'><b>Join us September 16 for This &amp; Yap</b></a></p><p>🎬 Check out the video version on our <a href='https://youtu.be/uQRrIQnXRP4'><b>HEUG the Mic YouTube channel</b></a>! </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19672547-heug-the-mic-ypn-s-recipe-for-growing-early-career-professionals.mp3" length="11069306" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/0xx5m0jcwfh3g7x8lbr4tpn83a10?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19672547</guid>
    <pubDate>Mon, 24 Aug 2026 07:00:00 -0400</pubDate>
    <itunes:duration>919</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>8</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The Golden Moment: Rupal Shah on Higher Ed&#39;s Compression</itunes:title>
    <title>The Golden Moment: Rupal Shah on Higher Ed&#39;s Compression</title>
    <itunes:summary><![CDATA[Host Alex Green sits down with Rupal Shah, Chief Business Officer at HighPoint and 25-year higher ed tech veteran. From Accenture and Oracle to co-founding multiple EdTech startups, Rupal has seen it all—and he's got the pattern recognition to prove it. They explore the real state of higher education today: system fatigue, budget constraints, enrollment cliffs, and the arrival of AI. Rupal frames this moment as a "golden opportunity" for institutions to focus on modernization and what matters...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with Rupal Shah, Chief Business Officer at HighPoint and 25-year higher ed tech veteran. From Accenture and Oracle to co-founding multiple EdTech startups, Rupal has seen it all—and he&apos;s got the pattern recognition to prove it.</p><p>They explore the real state of higher education today: system fatigue, budget constraints, enrollment cliffs, and the arrival of AI. Rupal frames this moment as a &quot;golden opportunity&quot; for institutions to focus on modernization and what matters most. His key message to HEUG members: fight the hype, trust your instincts, and recognize the value already in your systems.</p><p><b>Learn more:</b> Find Rupal on <a href='https://www.linkedin.com/in/rhshah/'><b>LinkedIn</b></a><b> </b>and explore <a href='https://www.linkedin.com/company/highpoint-technology-solutions-inc-/posts/?feedView=all'><b>HighPoint</b></a> at <a href='https://highpoint.io/'><b>highpoint.io</b></a></p><p><b>SIS Modernization Matters:</b> Because modernization is critical to this conversation, see what HEUG is doing with the <a href='https://www.heug.org/resources/2026-sis-modernization-report'><b>2026 SIS Modernization Report</b></a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with Rupal Shah, Chief Business Officer at HighPoint and 25-year higher ed tech veteran. From Accenture and Oracle to co-founding multiple EdTech startups, Rupal has seen it all—and he&apos;s got the pattern recognition to prove it.</p><p>They explore the real state of higher education today: system fatigue, budget constraints, enrollment cliffs, and the arrival of AI. Rupal frames this moment as a &quot;golden opportunity&quot; for institutions to focus on modernization and what matters most. His key message to HEUG members: fight the hype, trust your instincts, and recognize the value already in your systems.</p><p><b>Learn more:</b> Find Rupal on <a href='https://www.linkedin.com/in/rhshah/'><b>LinkedIn</b></a><b> </b>and explore <a href='https://www.linkedin.com/company/highpoint-technology-solutions-inc-/posts/?feedView=all'><b>HighPoint</b></a> at <a href='https://highpoint.io/'><b>highpoint.io</b></a></p><p><b>SIS Modernization Matters:</b> Because modernization is critical to this conversation, see what HEUG is doing with the <a href='https://www.heug.org/resources/2026-sis-modernization-report'><b>2026 SIS Modernization Report</b></a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19616319-the-golden-moment-rupal-shah-on-higher-ed-s-compression.mp3" length="25432952" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/t8pfr3wvp5r1st5myyfhvhzrh7q8?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19616319</guid>
    <pubDate>Mon, 10 Aug 2026 07:00:00 -0400</pubDate>
    <itunes:duration>2117</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>7</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Snake Oil or Substance: Jasmine Solomon on Spotting AI Hype in Higher Ed</itunes:title>
    <title>Snake Oil or Substance: Jasmine Solomon on Spotting AI Hype in Higher Ed</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Jasmine Solomon, Senior Associate Director of Systems Operations at New York University, where she leads the systems supporting more than 150,000 applicants each year. Jasmine also founded the Slate AI User Group and helps shape national conversations around AI literacy and responsible adoption in higher education. A new AI feature or upgrade lands in your inbox at least once a month, and plenty of it is snake oil. This episode skips the hype and gets practical. ...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=6fe62664-dcd0-469d-b2a3-103c3eff2afd'><b>Jasmine Solomon</b></a>, Senior Associate Director of Systems Operations at New York University, where she leads the systems supporting more than 150,000 applicants each year. Jasmine also founded the Slate AI User Group and helps shape national conversations around AI literacy and responsible adoption in higher education.</p><p>A new AI feature or upgrade lands in your inbox at least once a month, and plenty of it is snake oil. This episode skips the hype and gets practical. Jasmine shares how she decides which announcements deserve her attention, the red flag that separates fluff from substance, and why she favors purpose built tools that plug into the tech stack she already runs.</p><p>Listeners will walk away with:</p><ul><li>A simple test for evaluating new AI features before they reach your team</li><li>The eager intern mindset for getting past AI that just agrees with you</li><li>A fresh chat technique that gets AI to pick apart its own output</li><li>The AI skills every higher education professional should build now</li></ul><p>Want to connect with Jasmine? Find her on<b> </b><a href='https://www.linkedin.com/in/jasminesolomon/'><b>LinkedIn</b></a><b> </b>and on her <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=6fe62664-dcd0-469d-b2a3-103c3eff2afd'><b>HEUG member profile</b></a>.</p><p>Have an AI question or a hot take? Leave a voicemail for next season&apos;s Ask the Show segment, or keep the conversation going in the<b> </b><a href='https://www.heug.org/communities/community-home?communitykey=492236d1-1cff-4298-8173-018f7a15fa84'><b>HEUG AI Innovators Network</b></a><b>.</b></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=6fe62664-dcd0-469d-b2a3-103c3eff2afd'><b>Jasmine Solomon</b></a>, Senior Associate Director of Systems Operations at New York University, where she leads the systems supporting more than 150,000 applicants each year. Jasmine also founded the Slate AI User Group and helps shape national conversations around AI literacy and responsible adoption in higher education.</p><p>A new AI feature or upgrade lands in your inbox at least once a month, and plenty of it is snake oil. This episode skips the hype and gets practical. Jasmine shares how she decides which announcements deserve her attention, the red flag that separates fluff from substance, and why she favors purpose built tools that plug into the tech stack she already runs.</p><p>Listeners will walk away with:</p><ul><li>A simple test for evaluating new AI features before they reach your team</li><li>The eager intern mindset for getting past AI that just agrees with you</li><li>A fresh chat technique that gets AI to pick apart its own output</li><li>The AI skills every higher education professional should build now</li></ul><p>Want to connect with Jasmine? Find her on<b> </b><a href='https://www.linkedin.com/in/jasminesolomon/'><b>LinkedIn</b></a><b> </b>and on her <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=6fe62664-dcd0-469d-b2a3-103c3eff2afd'><b>HEUG member profile</b></a>.</p><p>Have an AI question or a hot take? Leave a voicemail for next season&apos;s Ask the Show segment, or keep the conversation going in the<b> </b><a href='https://www.heug.org/communities/community-home?communitykey=492236d1-1cff-4298-8173-018f7a15fa84'><b>HEUG AI Innovators Network</b></a><b>.</b></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19540548-snake-oil-or-substance-jasmine-solomon-on-spotting-ai-hype-in-higher-ed.mp3" length="23445521" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/0sbhxnxnp6n6azqba15jww66o6zh?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19540548</guid>
    <pubDate>Mon, 27 Jul 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1951</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>6</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Brittany Moon: Your Kids Don&#39;t Need Perfect. They Need You.</itunes:title>
    <title>Brittany Moon: Your Kids Don&#39;t Need Perfect. They Need You.</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Brittany Moon, Executive Director of HEUG, for a conversation about the person behind the title. Brittany leads a community that reaches more than a thousand institutions across 49 countries, and she does it all from her home in Arizona, a place she once believed she would have to leave in order to grow. In this episode, Brittany opens up about parenthood, ambition, and what it really means to show up when you feel pulled in a hundred directions. She shares how m...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/brittany-moon1'><b>Brittany Moon</b></a>, Executive Director of HEUG, for a conversation about the person behind the title. Brittany leads a community that reaches more than a thousand institutions across 49 countries, and she does it all from her home in Arizona, a place she once believed she would have to leave in order to grow.</p><p>In this episode, Brittany opens up about parenthood, ambition, and what it really means to show up when you feel pulled in a hundred directions. She shares how motherhood reshaped her definition of success, the honest reality behind work life balance, the trip that taught her she could be heartbroken and still do the job, and why your kids don&apos;t need perfect, they just need you.</p><p>Whether you are a working parent, an aspiring leader, or simply navigating a busy season of life, you will likely see a little of yourself in this one.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/brittany-moon1'><b>Brittany Moon</b></a>, Executive Director of HEUG, for a conversation about the person behind the title. Brittany leads a community that reaches more than a thousand institutions across 49 countries, and she does it all from her home in Arizona, a place she once believed she would have to leave in order to grow.</p><p>In this episode, Brittany opens up about parenthood, ambition, and what it really means to show up when you feel pulled in a hundred directions. She shares how motherhood reshaped her definition of success, the honest reality behind work life balance, the trip that taught her she could be heartbroken and still do the job, and why your kids don&apos;t need perfect, they just need you.</p><p>Whether you are a working parent, an aspiring leader, or simply navigating a busy season of life, you will likely see a little of yourself in this one.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19465028-brittany-moon-your-kids-don-t-need-perfect-they-need-you.mp3" length="21220882" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/5jjicf3qvwuyhz1s1r651rvqoq2p?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19465028</guid>
    <pubDate>Mon, 13 Jul 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1765</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>5</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Stay Curious, Start Small: Sathish Sundaramoorthy on AI at Work, at Home and Everywhere in Between</itunes:title>
    <title>Stay Curious, Start Small: Sathish Sundaramoorthy on AI at Work, at Home and Everywhere in Between</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Sathish Sundaramoorthy, ERP Analyst at Florida State University and chair of HEUG's Connected Campus Community of Practice, for this professional development season's deep dive into AI. Sathish has been working with AI since 2018, long before it went mainstream, and now blends that expertise with his PeopleSoft background to build automation solutions at FSU. He and Alex swap real world AI use cases, from coding and meeting summaries to bedtime storybooks Sathish...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=06a07a63-88bc-49ae-8fb4-01867b331e57'><b>Sathish Sundaramoorthy</b></a>, ERP Analyst at Florida State University and chair of HEUG&apos;s Connected Campus Community of Practice, for this professional development season&apos;s deep dive into AI. Sathish has been working with AI since 2018, long before it went mainstream, and now blends that expertise with his PeopleSoft background to build automation solutions at FSU. He and Alex swap real world AI use cases, from coding and meeting summaries to bedtime storybooks Sathish creates for his daughter, and he closes with simple advice: don&apos;t wait for the perfect strategy, just start small.</p><p>Connect with Sathish on <a href='https://www.linkedin.com/in/sathishsundaram/'><b>LinkedIn</b></a> or check out his <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=06a07a63-88bc-49ae-8fb4-01867b331e57'><b>HEUG profile</b></a>.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=06a07a63-88bc-49ae-8fb4-01867b331e57'><b>Sathish Sundaramoorthy</b></a>, ERP Analyst at Florida State University and chair of HEUG&apos;s Connected Campus Community of Practice, for this professional development season&apos;s deep dive into AI. Sathish has been working with AI since 2018, long before it went mainstream, and now blends that expertise with his PeopleSoft background to build automation solutions at FSU. He and Alex swap real world AI use cases, from coding and meeting summaries to bedtime storybooks Sathish creates for his daughter, and he closes with simple advice: don&apos;t wait for the perfect strategy, just start small.</p><p>Connect with Sathish on <a href='https://www.linkedin.com/in/sathishsundaram/'><b>LinkedIn</b></a> or check out his <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=06a07a63-88bc-49ae-8fb4-01867b331e57'><b>HEUG profile</b></a>.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19414554-stay-curious-start-small-sathish-sundaramoorthy-on-ai-at-work-at-home-and-everywhere-in-between.mp3" length="19570493" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/x11ji064hgayz5nc2c6isi8d83gc?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19414554</guid>
    <pubDate>Mon, 29 Jun 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1629</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Everyone&#39;s a Poet and a Genius: Jessica Holler on Community, Mentorship &amp; Stepping Up</itunes:title>
    <title>Everyone&#39;s a Poet and a Genius: Jessica Holler on Community, Mentorship &amp; Stepping Up</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Jessica Holler, HEUG Hall of Fame inductee and longtime board member, to talk about the volunteer roles, presentations, and mentorship moments that shaped her into the leader she is today. Her advice? Join the advisory group. Submit the session. Reach out to the person who looks like they're about to jump off the ledge. You'll learn more than you expect and so will they. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/jessica-holler1'><b>Jessica Holler</b></a>, HEUG Hall of Fame inductee and longtime board member, to talk about the volunteer roles, presentations, and mentorship moments that shaped her into the leader she is today. Her advice? Join the advisory group. Submit the session. Reach out to the person who looks like they&apos;re about to jump off the ledge. You&apos;ll learn more than you expect and so will they.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/jessica-holler1'><b>Jessica Holler</b></a>, HEUG Hall of Fame inductee and longtime board member, to talk about the volunteer roles, presentations, and mentorship moments that shaped her into the leader she is today. Her advice? Join the advisory group. Submit the session. Reach out to the person who looks like they&apos;re about to jump off the ledge. You&apos;ll learn more than you expect and so will they.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19338904-everyone-s-a-poet-and-a-genius-jessica-holler-on-community-mentorship-stepping-up.mp3" length="20842369" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/9exiti1ef6oqxks16s4h7ayjrvhx?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19338904</guid>
    <pubDate>Mon, 15 Jun 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1733</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Celebrating Pride Month | Gina Fogelsonger on Courage, Allyship &amp; the Power of Being Yourself</itunes:title>
    <title>Celebrating Pride Month | Gina Fogelsonger on Courage, Allyship &amp; the Power of Being Yourself</title>
    <itunes:summary><![CDATA[In this episode of HEUG the Mic, host Alex Green sits down with Gina Fogelsonger — Senior Project and Program Manager at UNC Chapel Hill and longtime HEUG community leader — for one of the most honest and moving conversations in the show’s history. In this Pride Month special, Gina opens up about her 32+ year journey with her wife, her own path to self-discovery, and what it truly means to show up as your whole self — at work, in community, and in life. From the power of asking one simple que...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of HEUG the Mic, host <a href='https://www.heug.org/people/alexandra-green'>Alex Green</a> sits down with <a href='https://www.heug.org/people/gina-fogelsonger1'>Gina Fogelsonger</a> — Senior Project and Program Manager at UNC Chapel Hill and longtime HEUG community leader — for one of the most honest and moving conversations in the show’s history.</p><p>In this Pride Month special, Gina opens up about her 32+ year journey with her wife, her own path to self-discovery, and what it truly means to show up as your whole self — at work, in community, and in life. From the power of asking one simple question to the everyday acts of allyship that actually matter, this conversation will leave you feeling more seen, more hopeful, and more connected.</p><p><b>Connect with Gina:</b></p><p><a href='https://www.heug.org/people/gina-fogelsonger1'>HEUG Profile</a> </p><p><a href='https://www.linkedin.com/in/gina-fogelsonger-a273925b'>LinkedIn Profile</a></p><p><b>Resources mentioned in this episode:</b></p><p><b>Erin Reed / Erin in the Morning</b> — Transgender journalist tracking LGBTQ+ legislation across the U.S</p><p><a href='https://erininthemorn.substack.com'>erininthemorn.substack.com</a> | Follow: @ErinInTheMorn</p><p><br/></p><p><b>Trans Lifeline </b>— Peer support &amp; crisis hotline run by and for the trans community</p><p>(877) 565-8860 | <a href='https://translifeline.org'>translifeline.org</a></p><p> </p><p><b>The Trevor Project </b>— Crisis intervention &amp; suicide prevention for LGBTQ+ youth, available 24/7 via call, text, and chat</p><p><a href='https://www.thetrevorproject.org'>thetrevorproject.org</a></p><p> </p><p><b>Campaign for Southern Equality</b> — Advancing full LGBTQ+ equality across the South through advocacy, legal work, and community health</p><p><a href='https://southernequality.org'>southernequality.org</a></p><p> </p><p><b>Trans Youth Emergency Project</b> — 1-on-1 support and travel grants for families of transgender youth navigating gender-affirming care bans nationwide</p><p><a href='https://www.transyouthemergencyproject.org'>transyouthemergencyproject.org</a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of HEUG the Mic, host <a href='https://www.heug.org/people/alexandra-green'>Alex Green</a> sits down with <a href='https://www.heug.org/people/gina-fogelsonger1'>Gina Fogelsonger</a> — Senior Project and Program Manager at UNC Chapel Hill and longtime HEUG community leader — for one of the most honest and moving conversations in the show’s history.</p><p>In this Pride Month special, Gina opens up about her 32+ year journey with her wife, her own path to self-discovery, and what it truly means to show up as your whole self — at work, in community, and in life. From the power of asking one simple question to the everyday acts of allyship that actually matter, this conversation will leave you feeling more seen, more hopeful, and more connected.</p><p><b>Connect with Gina:</b></p><p><a href='https://www.heug.org/people/gina-fogelsonger1'>HEUG Profile</a> </p><p><a href='https://www.linkedin.com/in/gina-fogelsonger-a273925b'>LinkedIn Profile</a></p><p><b>Resources mentioned in this episode:</b></p><p><b>Erin Reed / Erin in the Morning</b> — Transgender journalist tracking LGBTQ+ legislation across the U.S</p><p><a href='https://erininthemorn.substack.com'>erininthemorn.substack.com</a> | Follow: @ErinInTheMorn</p><p><br/></p><p><b>Trans Lifeline </b>— Peer support &amp; crisis hotline run by and for the trans community</p><p>(877) 565-8860 | <a href='https://translifeline.org'>translifeline.org</a></p><p> </p><p><b>The Trevor Project </b>— Crisis intervention &amp; suicide prevention for LGBTQ+ youth, available 24/7 via call, text, and chat</p><p><a href='https://www.thetrevorproject.org'>thetrevorproject.org</a></p><p> </p><p><b>Campaign for Southern Equality</b> — Advancing full LGBTQ+ equality across the South through advocacy, legal work, and community health</p><p><a href='https://southernequality.org'>southernequality.org</a></p><p> </p><p><b>Trans Youth Emergency Project</b> — 1-on-1 support and travel grants for families of transgender youth navigating gender-affirming care bans nationwide</p><p><a href='https://www.transyouthemergencyproject.org'>transyouthemergencyproject.org</a></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19267746-celebrating-pride-month-gina-fogelsonger-on-courage-allyship-the-power-of-being-yourself.mp3" length="22640496" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/qptet3j84npl3vatj8on8wyvcr09?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19267746</guid>
    <pubDate>Mon, 01 Jun 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1882</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Your Career Isn&#39;t a Ladder | Michael Horn on Job Moves, AI &amp; What Progress Really Means</itunes:title>
    <title>Your Career Isn&#39;t a Ladder | Michael Horn on Job Moves, AI &amp; What Progress Really Means</title>
    <itunes:summary><![CDATA[In this episode of HEUG the Mic, host Alex Green sits down with Michael B. Horn  - bestselling author of Job Moves, Harvard educator, and co-founder of the Clayton Christensen Institute for Disruptive Innovation - for a conversation that quietly dismantles some of the biggest myths we carry about careers, success, and what progress actually looks like.   They get into AI vs. AI hiring, the power of prototyping your next career move, why your network will always outperform your resum...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of HEUG the Mic, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green </b></a>sits down with <a href='https://www.linkedin.com/in/michaelbhorn/'><b>Michael B. Horn</b></a>  - bestselling author of Job Moves, Harvard educator, and co-founder of the Clayton Christensen Institute for Disruptive Innovation - for a conversation that quietly dismantles some of the biggest myths we carry about careers, success, and what progress actually looks like.</p><p> </p><p>They get into AI vs. AI hiring, the power of prototyping your next career move, why your network will always outperform your resume, and the one question most managers are too scared to ask — but should.</p><p> </p><p>Explore Michael&apos;s Work:</p><p>Book: Job Moves → <a href='https://www.jobmoves.com/'><b>jobmoves.com</b></a></p><p>AI Career Coach: Vocation →<b> </b><a href='https://www.vocationhq.com/'><b>vocationhq.com</b></a></p><p>Podcast: Future U → <a href='https://www.futureupodcast.com/'><b>futureupodcast.com</b></a></p><p>Newsletter &amp; Research: <a href='https://michaelbhorn.com/'><b>michaelbhorn.com</b></a></p><p>Substack: <a href='https://michaelbhorn.substack.com/'><b>The Future of Education</b></a></p><p> </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of HEUG the Mic, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green </b></a>sits down with <a href='https://www.linkedin.com/in/michaelbhorn/'><b>Michael B. Horn</b></a>  - bestselling author of Job Moves, Harvard educator, and co-founder of the Clayton Christensen Institute for Disruptive Innovation - for a conversation that quietly dismantles some of the biggest myths we carry about careers, success, and what progress actually looks like.</p><p> </p><p>They get into AI vs. AI hiring, the power of prototyping your next career move, why your network will always outperform your resume, and the one question most managers are too scared to ask — but should.</p><p> </p><p>Explore Michael&apos;s Work:</p><p>Book: Job Moves → <a href='https://www.jobmoves.com/'><b>jobmoves.com</b></a></p><p>AI Career Coach: Vocation →<b> </b><a href='https://www.vocationhq.com/'><b>vocationhq.com</b></a></p><p>Podcast: Future U → <a href='https://www.futureupodcast.com/'><b>futureupodcast.com</b></a></p><p>Newsletter &amp; Research: <a href='https://michaelbhorn.com/'><b>michaelbhorn.com</b></a></p><p>Substack: <a href='https://michaelbhorn.substack.com/'><b>The Future of Education</b></a></p><p> </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19192091-your-career-isn-t-a-ladder-michael-horn-on-job-moves-ai-what-progress-really-means.mp3" length="22091070" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/wq8es6fo7v8pxfrznl3ddqwms3s8?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19192091</guid>
    <pubDate>Mon, 18 May 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1839</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>5</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>HEUG the Mic 🎬 | This Is What Community Looks Like</itunes:title>
    <title>HEUG the Mic 🎬 | This Is What Community Looks Like</title>
    <itunes:summary><![CDATA[For the first time ever, HEUG the Mic was filmed LIVE onsite at Alliance 2026 in Orlando, bringing the HEUG community from audio to on camera. 🎬 In this special bonus episode, Alex Green sit down with two Community Council leaders who help shape the conversations, collaboration, and connections that power HEUG every day. 🎙️ Chris Lopac from the University of Wisconsin Madison, Chair of the GT eForms Advisory Group  🎙️ Lidia Anderson from Central Washington University, HEUG Ambassador and Comm...]]></itunes:summary>
    <description><![CDATA[<p>For the first time ever, HEUG the Mic was filmed LIVE onsite at Alliance 2026 in Orlando, bringing the HEUG community from audio to on camera. 🎬</p><p>In this special bonus episode, <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sit down with two Community Council leaders who help shape the conversations, collaboration, and connections that power HEUG every day.</p><p>🎙️ <a href='https://www.heug.org/people/chris-lopac1'><b>Chris Lopac</b></a> from the University of Wisconsin Madison, Chair of the GT eForms Advisory Group<br/> 🎙️ <a href='https://www.heug.org/people/lidia-anderson1'><b>Lidia Anderson</b></a> from Central Washington University, HEUG Ambassador and Community of Practice leader</p><p>Together, they dive into what community really looks like in Higher Ed technology — from building support systems and sharing ideas to balancing leadership roles, navigating challenges, and creating spaces where members feel comfortable learning from one another.</p><p>You’ll also hear:<br/> • How the GT eForms Advisory Group got started<br/> • The difference between Advisory Groups and Communities of Practice<br/> • Why HEUG feels different from other professional communities<br/> • Reflections from Alliance 2026 in Orlando<br/> • Mascots, theme songs, and a few unexpected moments along the way</p><p>This episode is all about the people behind the community and the connections that keep HEUG moving forward.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>For the first time ever, HEUG the Mic was filmed LIVE onsite at Alliance 2026 in Orlando, bringing the HEUG community from audio to on camera. 🎬</p><p>In this special bonus episode, <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sit down with two Community Council leaders who help shape the conversations, collaboration, and connections that power HEUG every day.</p><p>🎙️ <a href='https://www.heug.org/people/chris-lopac1'><b>Chris Lopac</b></a> from the University of Wisconsin Madison, Chair of the GT eForms Advisory Group<br/> 🎙️ <a href='https://www.heug.org/people/lidia-anderson1'><b>Lidia Anderson</b></a> from Central Washington University, HEUG Ambassador and Community of Practice leader</p><p>Together, they dive into what community really looks like in Higher Ed technology — from building support systems and sharing ideas to balancing leadership roles, navigating challenges, and creating spaces where members feel comfortable learning from one another.</p><p>You’ll also hear:<br/> • How the GT eForms Advisory Group got started<br/> • The difference between Advisory Groups and Communities of Practice<br/> • Why HEUG feels different from other professional communities<br/> • Reflections from Alliance 2026 in Orlando<br/> • Mascots, theme songs, and a few unexpected moments along the way</p><p>This episode is all about the people behind the community and the connections that keep HEUG moving forward.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19135883-heug-the-mic-this-is-what-community-looks-like.mp3" length="13982150" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/eajslmx2s0ptwl5mcm4jyl368y16?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19135883</guid>
    <pubDate>Fri, 08 May 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1161</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>8</itunes:episode>
    <itunes:episodeType>bonus</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>What Survives the Next Upgrade? Mark Miszewski Explains</itunes:title>
    <title>What Survives the Next Upgrade? Mark Miszewski Explains</title>
    <itunes:summary><![CDATA[Host Alex Green sits down with Mark Miszewski to close out Season 4 with a look at building ERP systems that last. With 30+ years of experience, Mark shares insight on testing, customization decisions, and how to think ahead to the next upgrade. From avoiding common pitfalls to leveraging the HEUG community, this episode is all about creating solutions that hold up over time. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=b1e8d460-6297-4e9c-bb2a-e375c26aff47'><b>Mark Miszewski</b></a><b> </b>to close out Season 4 with a look at building ERP systems that last.</p><p>With 30+ years of experience, Mark shares insight on testing, customization decisions, and how to think ahead to the next upgrade. From avoiding common pitfalls to leveraging the HEUG community, this episode is all about creating solutions that hold up over time.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=b1e8d460-6297-4e9c-bb2a-e375c26aff47'><b>Mark Miszewski</b></a><b> </b>to close out Season 4 with a look at building ERP systems that last.</p><p>With 30+ years of experience, Mark shares insight on testing, customization decisions, and how to think ahead to the next upgrade. From avoiding common pitfalls to leveraging the HEUG community, this episode is all about creating solutions that hold up over time.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/19033534-what-survives-the-next-upgrade-mark-miszewski-explains.mp3" length="28612175" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/pyoydooigmvu4qc4llnv7u8hjojz?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-19033534</guid>
    <pubDate>Mon, 20 Apr 2026 07:00:00 -0400</pubDate>
    <itunes:duration>2382</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>7</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Trust: The Hidden Driver of ERP Success with Nick Kochis</itunes:title>
    <title>Trust: The Hidden Driver of ERP Success with Nick Kochis</title>
    <itunes:summary><![CDATA[Host Alex Green sits down with Nick Kochis, Senior Workday Systems Analyst at Embry-Riddle Aeronautical University, to break down what actually works in ERP implementations. From navigating change and building trust across teams to avoiding common pitfalls and managing data the right way, this episode is packed with real-world lessons from the HEUG community. If you are in the middle of an implementation or gearing up for one, this is your playbook. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=21380f42-4971-4080-8123-9ee4a5268b8d'><b>Nick Kochis</b></a>, Senior Workday Systems Analyst at Embry-Riddle Aeronautical University, to break down what actually works in ERP implementations. From navigating change and building trust across teams to avoiding common pitfalls and managing data the right way, this episode is packed with real-world lessons from the HEUG community. If you are in the middle of an implementation or gearing up for one, this is your playbook.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=21380f42-4971-4080-8123-9ee4a5268b8d'><b>Nick Kochis</b></a>, Senior Workday Systems Analyst at Embry-Riddle Aeronautical University, to break down what actually works in ERP implementations. From navigating change and building trust across teams to avoiding common pitfalls and managing data the right way, this episode is packed with real-world lessons from the HEUG community. If you are in the middle of an implementation or gearing up for one, this is your playbook.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18957883-trust-the-hidden-driver-of-erp-success-with-nick-kochis.mp3" length="17869304" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/fcckupnb05k8uul1bvjgjscp1r77?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18957883</guid>
    <pubDate>Mon, 06 Apr 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1487</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>6</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Dan Labrecque: Lessons from the Frontlines of Higher Ed Tech</itunes:title>
    <title>Dan Labrecque: Lessons from the Frontlines of Higher Ed Tech</title>
    <itunes:summary><![CDATA[On this week’s episode of HEUG the Mic, host Alex Green sits down with Dan Labrecque to talk about his journey from financial aid counselor to functional architect and implementation leader.  They dive into the realities of system implementations, the shift to cloud, and why trust, adaptability, and community are key to success. Plus, Dan shares how the HEUG community has played a major role in his growth and the broader higher ed ecosystem. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>On this week’s episode of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.linkedin.com/in/dan-labrecque-0ba40455/'><b>Dan Labrecque</b></a> to talk about his journey from financial aid counselor to functional architect and implementation leader. </p><p>They dive into the realities of system implementations, the shift to cloud, and why trust, adaptability, and community are key to success. Plus, Dan shares how the HEUG community has played a major role in his growth and the broader higher ed ecosystem.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>On this week’s episode of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.linkedin.com/in/dan-labrecque-0ba40455/'><b>Dan Labrecque</b></a> to talk about his journey from financial aid counselor to functional architect and implementation leader. </p><p>They dive into the realities of system implementations, the shift to cloud, and why trust, adaptability, and community are key to success. Plus, Dan shares how the HEUG community has played a major role in his growth and the broader higher ed ecosystem.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18881278-dan-labrecque-lessons-from-the-frontlines-of-higher-ed-tech.mp3" length="25067232" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/gljq58bkwxwwy0i2b8oyruw382rp?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18881278</guid>
    <pubDate>Mon, 23 Mar 2026 07:00:00 -0400</pubDate>
    <itunes:duration>2084</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>5</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The Parking Lot Method with Patrick Beatty: Implementation Lessons That Stick</itunes:title>
    <title>The Parking Lot Method with Patrick Beatty: Implementation Lessons That Stick</title>
    <itunes:summary><![CDATA[Host Alex Green sits down with Patrick Beatty, Director of SIS Operations at Michigan State University, for a candid conversation on what implementations really take—time, people, and a whole lot of change management. From co-leading Student Records at Ohio University to supporting Workday integrations at Iowa State and advising at Michigan State, Patrick breaks down hard-earned lessons, practical priorities, and the “parking lot” method that keeps teams focused. Leave a Voicemail &amp; Ask t...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/patrick-beatty'><b>Patrick Beatty</b></a>, Director of SIS Operations at Michigan State University, for a candid conversation on what implementations really take—time, people, and a whole lot of change management. From co-leading Student Records at Ohio University to supporting Workday integrations at Iowa State and advising at Michigan State, Patrick breaks down hard-earned lessons, practical priorities, and the “parking lot” method that keeps teams focused.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/patrick-beatty'><b>Patrick Beatty</b></a>, Director of SIS Operations at Michigan State University, for a candid conversation on what implementations really take—time, people, and a whole lot of change management. From co-leading Student Records at Ohio University to supporting Workday integrations at Iowa State and advising at Michigan State, Patrick breaks down hard-earned lessons, practical priorities, and the “parking lot” method that keeps teams focused.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18786633-the-parking-lot-method-with-patrick-beatty-implementation-lessons-that-stick.mp3" length="20507255" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/7yo87twfgii9edh8ehh53v683x0c?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18786633</guid>
    <pubDate>Mon, 09 Mar 2026 07:00:00 -0400</pubDate>
    <itunes:duration>1706</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Anna Kourouniotis: From Athens to Durham, AI, and Smarter Data</itunes:title>
    <title>Anna Kourouniotis: From Athens to Durham, AI, and Smarter Data</title>
    <itunes:summary><![CDATA[In Season 4, Episode 3 of HEUG the Mic, host Alex Green sits down with Anna Kourouniotis, Data Strategist at Duke University, to explore her journey from Athens to Durham and how she turns complex data into actionable insights for higher education. Anna shares how she evaluates and integrates new technologies, navigates AI adoption in reporting workflows, and champions digital literacy across campus. From auditing legacy systems to designing dashboards that actually work for users, she offers...]]></itunes:summary>
    <description><![CDATA[<p>In Season 4, Episode 3 of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/anna-kourouniotis1'><b>Anna Kourouniotis</b></a>, Data Strategist at Duke University, to explore her journey from Athens to Durham and how she turns complex data into actionable insights for higher education.</p><p>Anna shares how she evaluates and integrates new technologies, navigates AI adoption in reporting workflows, and champions digital literacy across campus. From auditing legacy systems to designing dashboards that actually work for users, she offers practical strategies that any HEUG member can apply immediately.</p><p>This conversation is packed with lessons for anyone looking to make data smarter, systems more seamless, and technology truly work for the people using it.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In Season 4, Episode 3 of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/anna-kourouniotis1'><b>Anna Kourouniotis</b></a>, Data Strategist at Duke University, to explore her journey from Athens to Durham and how she turns complex data into actionable insights for higher education.</p><p>Anna shares how she evaluates and integrates new technologies, navigates AI adoption in reporting workflows, and champions digital literacy across campus. From auditing legacy systems to designing dashboards that actually work for users, she offers practical strategies that any HEUG member can apply immediately.</p><p>This conversation is packed with lessons for anyone looking to make data smarter, systems more seamless, and technology truly work for the people using it.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18720391-anna-kourouniotis-from-athens-to-durham-ai-and-smarter-data.mp3" length="29340754" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/6jl8u8fn2z1v2betv0emt1j2hruc?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18720391</guid>
    <pubDate>Mon, 23 Feb 2026 07:00:00 -0500</pubDate>
    <itunes:duration>2439</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Inside Augsburg’s Workday Decision with Scott Krajewski</itunes:title>
    <title>Inside Augsburg’s Workday Decision with Scott Krajewski</title>
    <itunes:summary><![CDATA[In Season 4, Episode 2 of HEUG the Mic, host Alex Green sits down with Scott Krajewski, Associate Vice President for IT and Chief Information Officer at Augsburg University, to explore Augsburg’s ERP selection journey and the beginning of their move to Workday. Scott shares what prompted Augsburg to pursue a new cloud ERP, how campus stakeholders helped shape the decision-making process, and why connecting with the HEUG community provided valuable insight during evaluation. With implementatio...]]></itunes:summary>
    <description><![CDATA[<p>In <b>Season 4, Episode 2</b> of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=847bfacb-2ba0-4dbd-b5c6-019658bce8eb'><b>Scott Krajewski</b></a>, Associate Vice President for IT and Chief Information Officer at <b>Augsburg University</b>, to explore Augsburg’s ERP selection journey and the beginning of their move to <b>Workday</b>.</p><p>Scott shares what prompted Augsburg to pursue a new cloud ERP, how campus stakeholders helped shape the decision-making process, and why connecting with the <b>HEUG</b> community provided valuable insight during evaluation.</p><p>With implementation now underway, this conversation offers timely lessons for institutions entering their own implementation season — from transparency and governance to change management and long-term planning for success.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In <b>Season 4, Episode 2</b> of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=847bfacb-2ba0-4dbd-b5c6-019658bce8eb'><b>Scott Krajewski</b></a>, Associate Vice President for IT and Chief Information Officer at <b>Augsburg University</b>, to explore Augsburg’s ERP selection journey and the beginning of their move to <b>Workday</b>.</p><p>Scott shares what prompted Augsburg to pursue a new cloud ERP, how campus stakeholders helped shape the decision-making process, and why connecting with the <b>HEUG</b> community provided valuable insight during evaluation.</p><p>With implementation now underway, this conversation offers timely lessons for institutions entering their own implementation season — from transparency and governance to change management and long-term planning for success.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18636431-inside-augsburg-s-workday-decision-with-scott-krajewski.mp3" length="20416400" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/upd8b20rqeh2yr8krvf2b4auk0um?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18636431</guid>
    <pubDate>Mon, 09 Feb 2026 07:00:00 -0500</pubDate>
    <itunes:duration>1698</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>What Institutions Are Really Using: ListEdTech, a New HEUG Member Benefit</itunes:title>
    <title>What Institutions Are Really Using: ListEdTech, a New HEUG Member Benefit</title>
    <itunes:summary><![CDATA[In the Season 4 premiere of HEUG the Mic, host Alex Green sits down with Justin Menard, Founder and CEO of ListEdTech, to introduce ListEdTech as a new HEUG member benefit. Together, they explore how real-world market data helps higher education institutions validate decisions, understand peer trends, and see what systems are actually in use across the industry—empowering HEUG members to make smarter, more confident technology decisions. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>In the Season 4 premiere of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.linkedin.com/in/menardjustin/'><b>Justin Menard</b></a>, Founder and CEO of <a href='https://www.heug.org/engagement/technology-directory'><b>ListEdTech</b></a>, to introduce <b>ListEdTech as a new HEUG member benefit</b>. Together, they explore how real-world market data helps higher education institutions validate decisions, understand peer trends, and see what systems are actually in use across the industry—empowering HEUG members to make smarter, more confident technology decisions.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In the Season 4 premiere of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.linkedin.com/in/menardjustin/'><b>Justin Menard</b></a>, Founder and CEO of <a href='https://www.heug.org/engagement/technology-directory'><b>ListEdTech</b></a>, to introduce <b>ListEdTech as a new HEUG member benefit</b>. Together, they explore how real-world market data helps higher education institutions validate decisions, understand peer trends, and see what systems are actually in use across the industry—empowering HEUG members to make smarter, more confident technology decisions.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18566543-what-institutions-are-really-using-listedtech-a-new-heug-member-benefit.mp3" length="23424696" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/yj2tr8x3f4ln5v5x7h8hmu4genmz?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18566543</guid>
    <pubDate>Mon, 26 Jan 2026 07:00:00 -0500</pubDate>
    <itunes:duration>1950</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>4</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>BONUS EPISODE: A Look Inside the Alliance 2026 Planning Room</itunes:title>
    <title>BONUS EPISODE: A Look Inside the Alliance 2026 Planning Room</title>
    <itunes:summary><![CDATA[Podcast host Alex Green sits down with Cheri McEntee, HEUG Board Member and Program Chair for Alliance 2026, and Ben Frazee, HEUG Board Member and Chair of the C-Suite Forum, to take listeners inside the planning room for Alliance 2026. Tune in for insights on what’s new, what’s big, and what’s absolutely unmissable this year—from standout sessions and fresh program tracks to strategic leadership conversations and early hints about the celebration event. Whether you're a long-time attendee or...]]></itunes:summary>
    <description><![CDATA[<p>Podcast host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/cheri-mcentee1'><b>Cheri McEntee</b></a>, HEUG Board Member and Program Chair for Alliance 2026, and <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=f4e2704f-1aae-4c93-808c-bf42ac4656a2'><b>Ben Frazee</b></a>, HEUG Board Member and Chair of the C-Suite Forum, to take listeners inside the planning room for <a href='https://www.alliance-conference.com/home'><b>Alliance 2026</b></a>.</p><p>Tune in for insights on what’s new, what’s big, and what’s absolutely unmissable this year—from standout sessions and fresh program tracks to strategic leadership conversations and early hints about the celebration event. Whether you&apos;re a long-time attendee or considering joining us for the first time, this bonus episode gives you the scoop you won’t want to miss.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Podcast host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/cheri-mcentee1'><b>Cheri McEntee</b></a>, HEUG Board Member and Program Chair for Alliance 2026, and <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=f4e2704f-1aae-4c93-808c-bf42ac4656a2'><b>Ben Frazee</b></a>, HEUG Board Member and Chair of the C-Suite Forum, to take listeners inside the planning room for <a href='https://www.alliance-conference.com/home'><b>Alliance 2026</b></a>.</p><p>Tune in for insights on what’s new, what’s big, and what’s absolutely unmissable this year—from standout sessions and fresh program tracks to strategic leadership conversations and early hints about the celebration event. Whether you&apos;re a long-time attendee or considering joining us for the first time, this bonus episode gives you the scoop you won’t want to miss.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18344627-bonus-episode-a-look-inside-the-alliance-2026-planning-room.mp3" length="18173343" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/i9usnteps8tl9bu9prj4wtqe8o48?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18344627</guid>
    <pubDate>Mon, 15 Dec 2025 07:00:00 -0500</pubDate>
    <itunes:duration>1512</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>9</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>From IT to HEUG President: Casey Brown’s Blueprint for Leadership Success</itunes:title>
    <title>From IT to HEUG President: Casey Brown’s Blueprint for Leadership Success</title>
    <itunes:summary><![CDATA[In the Season 3 finale, host Alex Green sits down with Casey Brown, HEUG Board President and Workday trailblazer, to explore her path into IT leadership, her people-first approach, and how she’s empowering teams and building the HEUG community. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>In the Season 3 finale, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/casey-brown'><b>Casey Brown</b></a>, HEUG Board President and Workday trailblazer, to explore her path into IT leadership, her people-first approach, and how she’s empowering teams and building the HEUG community.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In the Season 3 finale, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/casey-brown'><b>Casey Brown</b></a>, HEUG Board President and Workday trailblazer, to explore her path into IT leadership, her people-first approach, and how she’s empowering teams and building the HEUG community.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18139901-from-it-to-heug-president-casey-brown-s-blueprint-for-leadership-success.mp3" length="23326687" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/1fnmz2wyk7rn6v8lw0rq946k0ti2?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18139901</guid>
    <pubDate>Mon, 10 Nov 2025 07:00:00 -0500</pubDate>
    <itunes:duration>1939</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>8</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Are You Techno-Funk? Scott Nishizaki on Bridging Tech &amp; Function</itunes:title>
    <title>Are You Techno-Funk? Scott Nishizaki on Bridging Tech &amp; Function</title>
    <itunes:summary><![CDATA[Host Alex Green sat down with Scott Nishizaki of Azusa Pacific University to explore what it means to be a “techno-funk” in higher education technology. Scott shares his journey from math teacher to software developer, and how his unique blend of technical expertise and functional insight allows him to bridge gaps across campus systems. From automating class schedules to building dashboards and supporting PeopleSoft users, Scott highlights the power of community, collaboration, and creative p...]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/scott-nishizaki'><b>Scott Nishizaki</b></a> of Azusa Pacific University to explore what it means to be a “techno-funk” in higher education technology. Scott shares his journey from math teacher to software developer, and how his unique blend of technical expertise and functional insight allows him to bridge gaps across campus systems. From automating class schedules to building dashboards and supporting PeopleSoft users, Scott highlights the power of community, collaboration, and creative problem-solving in driving student success. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sat down with <a href='https://www.heug.org/people/scott-nishizaki'><b>Scott Nishizaki</b></a> of Azusa Pacific University to explore what it means to be a “techno-funk” in higher education technology. Scott shares his journey from math teacher to software developer, and how his unique blend of technical expertise and functional insight allows him to bridge gaps across campus systems. From automating class schedules to building dashboards and supporting PeopleSoft users, Scott highlights the power of community, collaboration, and creative problem-solving in driving student success. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/18064566-are-you-techno-funk-scott-nishizaki-on-bridging-tech-function.mp3" length="27563655" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/qzmhwxsiacuol88xpp61mcmzl695?.jpg" />
    <itunes:author>HEUG</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18064566</guid>
    <pubDate>Mon, 27 Oct 2025 07:00:00 -0400</pubDate>
    <itunes:duration>2294</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>7</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Empathy in Action: Rachel Cronn on Belonging, Leadership, and the Power of YPN</itunes:title>
    <title>Empathy in Action: Rachel Cronn on Belonging, Leadership, and the Power of YPN</title>
    <itunes:summary><![CDATA[In this episode of HEUG the Mic, host Alex Green talks with Rachel Cronn, Process Improvement Analyst at Boise State University and Chair of the YPN Council. Rachel shares how empathy and collaboration fuel her leadership, the vision behind YPN, and why belonging matters in every stage of your HEUG journey. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>HEUG the Mic</em>, host<a href='https://www.heug.org/people/alexandra-green'> <b>Alex Green</b></a> talks with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=086b3cb9-2370-4f06-8272-7c60b9348483'><b>Rachel Cronn</b></a>, Process Improvement Analyst at Boise State University and Chair of the YPN Council. Rachel shares how empathy and collaboration fuel her leadership, the vision behind YPN, and why belonging matters in every stage of your HEUG journey.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>HEUG the Mic</em>, host<a href='https://www.heug.org/people/alexandra-green'> <b>Alex Green</b></a> talks with <a href='https://www.heug.org/engagement/member-directory/profile?UserKey=086b3cb9-2370-4f06-8272-7c60b9348483'><b>Rachel Cronn</b></a>, Process Improvement Analyst at Boise State University and Chair of the YPN Council. Rachel shares how empathy and collaboration fuel her leadership, the vision behind YPN, and why belonging matters in every stage of your HEUG journey.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17978267-empathy-in-action-rachel-cronn-on-belonging-leadership-and-the-power-of-ypn.mp3" length="21264161" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/vjomoz39yhjznbus11uw9ibkvf42?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17978267</guid>
    <pubDate>Mon, 13 Oct 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1770</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>6</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Breaking Barriers: Kristen McRoberts on Simplifying Student Financial Aid</itunes:title>
    <title>Breaking Barriers: Kristen McRoberts on Simplifying Student Financial Aid</title>
    <itunes:summary><![CDATA[On this episode of HEUG the Mic, host Alex Green sits down with Kristen McRoberts, Associate Director of Systems in Student Financial Aid at UW-Madison. Kristen shares her journey from auditing to higher education, leading major system upgrades, and creating seamless student experiences. She also discusses her longtime involvement with the HUG community and the lessons she’s learned about leadership, collaboration, and giving back.  Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>On this episode of HEUG the Mic, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/kristen-mcroberts'><b>Kristen McRoberts,</b></a> Associate Director of Systems in Student Financial Aid at UW-Madison. Kristen shares her journey from auditing to higher education, leading major system upgrades, and creating seamless student experiences. She also discusses her longtime involvement with the HUG community and the lessons she’s learned about leadership, collaboration, and giving back. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>On this episode of HEUG the Mic, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/kristen-mcroberts'><b>Kristen McRoberts,</b></a> Associate Director of Systems in Student Financial Aid at UW-Madison. Kristen shares her journey from auditing to higher education, leading major system upgrades, and creating seamless student experiences. She also discusses her longtime involvement with the HUG community and the lessons she’s learned about leadership, collaboration, and giving back. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17912364-breaking-barriers-kristen-mcroberts-on-simplifying-student-financial-aid.mp3" length="22326262" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/ijuexdkn99390k8hibjjexpog5m8?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17912364</guid>
    <pubDate>Mon, 29 Sep 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1856</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>5</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Tom Chambers on Why Relationships Are the Real ROI</itunes:title>
    <title>Tom Chambers on Why Relationships Are the Real ROI</title>
    <itunes:summary><![CDATA[In this episode of HEUG the Mic, host Alex Green sits down with Tom Chambers, HEUG’s Director of Community and Development, to talk about the strategy behind building meaningful partnerships and creating impactful conference experiences. Tom shares his journey from Army veteran to shaping HEUG’s growth, how the Solution Center became the hub of Alliance, and why collaboration between institutions and sponsors is vital to driving innovation in higher education. Leave a Voicemail &amp; Ask the ...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/tom-chambers1'><b>Tom Chambers</b></a>, HEUG’s Director of Community and Development, to talk about the strategy behind building meaningful partnerships and creating impactful conference experiences.</p><p>Tom shares his journey from Army veteran to shaping HEUG’s growth, how the <b>Solution Center </b>became the hub of <a href='https://www.alliance-conference.com/home'><b>Alliance</b></a>, and why collaboration between institutions and sponsors is vital to driving innovation in higher education.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>HEUG the Mic</em>, host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/tom-chambers1'><b>Tom Chambers</b></a>, HEUG’s Director of Community and Development, to talk about the strategy behind building meaningful partnerships and creating impactful conference experiences.</p><p>Tom shares his journey from Army veteran to shaping HEUG’s growth, how the <b>Solution Center </b>became the hub of <a href='https://www.alliance-conference.com/home'><b>Alliance</b></a>, and why collaboration between institutions and sponsors is vital to driving innovation in higher education.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17827647-tom-chambers-on-why-relationships-are-the-real-roi.mp3" length="29410989" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/ts7e1ttlvefbgz8c3ok7reaikrok?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17827647</guid>
    <pubDate>Mon, 15 Sep 2025 07:00:00 -0400</pubDate>
    <itunes:duration>2449</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>There’s a Webinar for That: Crystal Hotchkiss on HEUG Diving, Documentation, and Alliance Planning</itunes:title>
    <title>There’s a Webinar for That: Crystal Hotchkiss on HEUG Diving, Documentation, and Alliance Planning</title>
    <itunes:summary><![CDATA[Host Alex Green sits down with Crystal Hotchkiss—well known in the HEUG community for her love of process mapping, training, and “there’s a webinar for that”—to explore her approach to documentation, why it’s critical for long-term sustainability, and how her involvement with HEUG and the Alliance Conference has shaped her career journey, her leadership style, and the community she continues to help grow. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/crystal-hotchkiss'><b>Crystal Hotchkiss</b></a>—well known in the HEUG community for her love of process mapping, training, and “there’s a webinar for that”—to explore her approach to documentation, why it’s critical for long-term sustainability, and how her involvement with HEUG and the Alliance Conference has shaped her career journey, her leadership style, and the community she continues to help grow.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Host <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/crystal-hotchkiss'><b>Crystal Hotchkiss</b></a>—well known in the HEUG community for her love of process mapping, training, and “there’s a webinar for that”—to explore her approach to documentation, why it’s critical for long-term sustainability, and how her involvement with HEUG and the Alliance Conference has shaped her career journey, her leadership style, and the community she continues to help grow.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17756031-there-s-a-webinar-for-that-crystal-hotchkiss-on-heug-diving-documentation-and-alliance-planning.mp3" length="29817563" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/9b7zvoiv5tb6er3m0tpdcu4xjxa4?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17756031</guid>
    <pubDate>Mon, 01 Sep 2025 07:00:00 -0400</pubDate>
    <itunes:duration>2482</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The Translator Superpower: Connecting People and Systems with Jonathan Banks</itunes:title>
    <title>The Translator Superpower: Connecting People and Systems with Jonathan Banks</title>
    <itunes:summary><![CDATA[In this episode of HEUG The Mic, Alex Green sits down with Jonathan Banks, ERP Analyst at Florida State University and longtime HEUG leader. Jonathan shares his journey from HR operations to ERP systems leadership, highlighting the power of collaboration, mentorship, and community in higher education tech. Jonathan offers real-world insights on problem-solving, process improvement, and building bridges between people and systems. Whether you’re navigating HRIS projects, looking to engage in t...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>HEUG The Mic</em>, <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/jonathan-banks'><b>Jonathan Banks</b></a>, ERP Analyst at Florida State University and longtime HEUG leader. Jonathan shares his journey from HR operations to ERP systems leadership, highlighting the power of collaboration, mentorship, and community in higher education tech. Jonathan offers real-world insights on problem-solving, process improvement, and building bridges between people and systems.</p><p>Whether you’re navigating HRIS projects, looking to engage in the HEUG community, or seeking inspiration in higher ed technology, this episode is packed with actionable takeaways for professionals at every stage of their career.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>HEUG The Mic</em>, <a href='https://www.heug.org/people/alexandra-green'><b>Alex Green</b></a> sits down with <a href='https://www.heug.org/people/jonathan-banks'><b>Jonathan Banks</b></a>, ERP Analyst at Florida State University and longtime HEUG leader. Jonathan shares his journey from HR operations to ERP systems leadership, highlighting the power of collaboration, mentorship, and community in higher education tech. Jonathan offers real-world insights on problem-solving, process improvement, and building bridges between people and systems.</p><p>Whether you’re navigating HRIS projects, looking to engage in the HEUG community, or seeking inspiration in higher ed technology, this episode is packed with actionable takeaways for professionals at every stage of their career.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17672770-the-translator-superpower-connecting-people-and-systems-with-jonathan-banks.mp3" length="12735799" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/z92ryjd3v6a1ow8oikk21njym763?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17672770</guid>
    <pubDate>Mon, 18 Aug 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1059</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Grow With Intention, Lead With Impact: Renee Riley on Community-Driven Leadership</itunes:title>
    <title>Grow With Intention, Lead With Impact: Renee Riley on Community-Driven Leadership</title>
    <itunes:summary><![CDATA[Season 3 kicks off with a powerful story of growth, purpose, and community. Renee Riley, HEUG Board VP of Education &amp; Engagement, shares how showing up, staying curious, and giving back transformed her journey—from first-time attendee to trusted leader. Hear how community shaped her career, what drives her passion for mentorship, and why she calls HEUG the most meaningful professional development of her life. If you’re looking for purpose, connection, and a reason to lean in—start here. L...]]></itunes:summary>
    <description><![CDATA[<p><b>Season 3 kicks off</b> with a powerful story of growth, purpose, and community. <a href='https://www.heug.org/people/renee-riley'><b>Renee Riley</b></a>, HEUG Board VP of Education &amp; Engagement, shares how showing up, staying curious, and giving back transformed her journey—from first-time attendee to trusted leader.</p><p>Hear how community shaped her career, what drives her passion for mentorship, and why she calls HEUG the most meaningful professional development of her life. <em>If you’re looking for purpose, connection, and a reason to lean in—start here.</em></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p><b>Season 3 kicks off</b> with a powerful story of growth, purpose, and community. <a href='https://www.heug.org/people/renee-riley'><b>Renee Riley</b></a>, HEUG Board VP of Education &amp; Engagement, shares how showing up, staying curious, and giving back transformed her journey—from first-time attendee to trusted leader.</p><p>Hear how community shaped her career, what drives her passion for mentorship, and why she calls HEUG the most meaningful professional development of her life. <em>If you’re looking for purpose, connection, and a reason to lean in—start here.</em></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17589875-grow-with-intention-lead-with-impact-renee-riley-on-community-driven-leadership.mp3" length="23620265" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/srrz5clp940qih4b35qwxwt0ebwz?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17589875</guid>
    <pubDate>Mon, 04 Aug 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1960</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>HEUG History, Growth &amp; Grit | Lew Conner Tells the Story</itunes:title>
    <title>HEUG History, Growth &amp; Grit | Lew Conner Tells the Story</title>
    <itunes:summary><![CDATA[In this special episode, Lew Conner—HEUG’s founding executive director—takes us back to where it all began. From the early days of three volunteers and no vendor hall to a global network influencing higher education and public sector tech, Lew reflects on the pivotal moments, growing pains, and values that shaped the HEUG we know today.   Whether you're new to HEUG or a longtime member, this conversation offers timeless lessons on leadership, community, and the power of collaboration. Le...]]></itunes:summary>
    <description><![CDATA[<p>In this special episode, Lew Conner—HEUG’s founding executive director—takes us back to where it all began. From the early days of three volunteers and no vendor hall to a global network influencing higher education and public sector tech, Lew reflects on the pivotal moments, growing pains, and values that shaped the HEUG we know today.</p><p> </p><p>Whether you&apos;re new to HEUG or a longtime member, this conversation offers timeless lessons on leadership, community, and the power of collaboration.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this special episode, Lew Conner—HEUG’s founding executive director—takes us back to where it all began. From the early days of three volunteers and no vendor hall to a global network influencing higher education and public sector tech, Lew reflects on the pivotal moments, growing pains, and values that shaped the HEUG we know today.</p><p> </p><p>Whether you&apos;re new to HEUG or a longtime member, this conversation offers timeless lessons on leadership, community, and the power of collaboration.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17463046-heug-history-growth-grit-lew-conner-tells-the-story.mp3" length="18939056" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/zo6zpgi6hl55paj1kvk964e2dq3n?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17463046</guid>
    <pubDate>Mon, 14 Jul 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1575</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>6</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The Power of Showing Up: Tom Johnson on Volunteering and Human Connection</itunes:title>
    <title>The Power of Showing Up: Tom Johnson on Volunteering and Human Connection</title>
    <itunes:summary><![CDATA[In this episode of HEUG: The Mic, host Alex Green talks with Tom Johnson of Duke University—HEUG Hall of Famer and longtime volunteer—about the power of curiosity, connection, and giving back. Tom shares how a career built on learning and service shaped both his professional growth and deep ties within the HEUG community, offering heartfelt advice for anyone looking to make a meaningful impact in higher ed tech. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>In this episode of HEUG: The Mic, host <a href='https://www.linkedin.com/in/alex-green-a1a43a229/'><b>Alex Green</b></a> talks with <a href='https://www.linkedin.com/in/thomascjohnson/'><b>Tom Johnson</b></a> of Duke University—HEUG Hall of Famer and longtime volunteer—about the power of curiosity, connection, and giving back. Tom shares how a career built on learning and service shaped both his professional growth and deep ties within the HEUG community, offering heartfelt advice for anyone looking to make a meaningful impact in higher ed tech.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of HEUG: The Mic, host <a href='https://www.linkedin.com/in/alex-green-a1a43a229/'><b>Alex Green</b></a> talks with <a href='https://www.linkedin.com/in/thomascjohnson/'><b>Tom Johnson</b></a> of Duke University—HEUG Hall of Famer and longtime volunteer—about the power of curiosity, connection, and giving back. Tom shares how a career built on learning and service shaped both his professional growth and deep ties within the HEUG community, offering heartfelt advice for anyone looking to make a meaningful impact in higher ed tech.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17398549-the-power-of-showing-up-tom-johnson-on-volunteering-and-human-connection.mp3" length="19663809" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/g4ljata59tkcowe0q4ocb2oru2g6?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17398549</guid>
    <pubDate>Mon, 30 Jun 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1637</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>5</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Where Tech Meets Purpose: Jamie&#39;s Cross-Functional Journey with UT Dallas &amp; HEUG</itunes:title>
    <title>Where Tech Meets Purpose: Jamie&#39;s Cross-Functional Journey with UT Dallas &amp; HEUG</title>
    <itunes:summary><![CDATA[Hosted by Alex Green, Senior Community Manager at HEUG, this episode features Jamie Janazian from UT Dallas as she shares her journey from student worker to HEUG leader. Jamie reflects on building confidence, leading with empathy, and the power of community in higher ed tech. A must-listen for anyone looking to grow, connect, and give back.                      Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Hosted by <b>Alex Green</b>, Senior Community Manager at HEUG, this episode features <b>Jamie Janazian</b> from UT Dallas as she shares her journey from student worker to HEUG leader. Jamie reflects on building confidence, leading with empathy, and the power of community in higher ed tech. A must-listen for anyone looking to grow, connect, and give back.</p><p><br/><br/></p><p><br/><br/></p><p><br/><br/></p><p><br/><br/></p><p><br/></p><p><br/><br/><br/></p><p><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Hosted by <b>Alex Green</b>, Senior Community Manager at HEUG, this episode features <b>Jamie Janazian</b> from UT Dallas as she shares her journey from student worker to HEUG leader. Jamie reflects on building confidence, leading with empathy, and the power of community in higher ed tech. A must-listen for anyone looking to grow, connect, and give back.</p><p><br/><br/></p><p><br/><br/></p><p><br/><br/></p><p><br/><br/></p><p><br/></p><p><br/><br/><br/></p><p><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17314772-where-tech-meets-purpose-jamie-s-cross-functional-journey-with-ut-dallas-heug.mp3" length="15561709" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/qy8l0y1l0nll1sowby0hfmskal6b?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17314772</guid>
    <pubDate>Mon, 16 Jun 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1294</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>From Admin Systems to Advising Success: How HEUG Helped Steve Hahn Evolve His Career</itunes:title>
    <title>From Admin Systems to Advising Success: How HEUG Helped Steve Hahn Evolve His Career</title>
    <itunes:summary><![CDATA[In this episode of HEUG the Mic, Host Alex Green talks with Steve Hahn, former HEUG President and Senior Director at Huron Consulting Group. From IT at UW-Madison to leading HEUG’s globalization efforts and transforming higher ed, Steve shares his journey, insights on collaboration, innovation, and the student experience, and how HEUG has shaped his career. Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>In this episode of <em>HEUG the Mic</em>, Host Alex Green talks with <b>Steve Hahn</b>, former HEUG President and Senior Director at Huron Consulting Group. From IT at UW-Madison to leading HEUG’s globalization efforts and transforming higher ed, Steve shares his journey, insights on collaboration, innovation, and the student experience, and how HEUG has shaped his career.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of <em>HEUG the Mic</em>, Host Alex Green talks with <b>Steve Hahn</b>, former HEUG President and Senior Director at Huron Consulting Group. From IT at UW-Madison to leading HEUG’s globalization efforts and transforming higher ed, Steve shares his journey, insights on collaboration, innovation, and the student experience, and how HEUG has shaped his career.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17254908-from-admin-systems-to-advising-success-how-heug-helped-steve-hahn-evolve-his-career.mp3" length="19645146" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/1mcn02lu2xtj6evsouasauvqe1mr?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17254908</guid>
    <pubDate>Mon, 02 Jun 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1634</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>From Financial Aid to Hall of Fame: Dana Pawlowicz&#39;s HEUG Journey</itunes:title>
    <title>From Financial Aid to Hall of Fame: Dana Pawlowicz&#39;s HEUG Journey</title>
    <itunes:summary><![CDATA[Join us for an inspiring episode of HEUG The Mic as we sit down with Dana Pawlowicz, Business Systems Analyst at the University of Cincinnati and the latest inductee into the HEUG Hall of Fame. Dana shares her journey from unexpected beginnings in financial aid to becoming a beacon of leadership and expertise in the HEUG community. Learn about her career milestones, her approach to balancing full-time work with volunteer contributions, and how she broke records for engagement in the HEUG foru...]]></itunes:summary>
    <description><![CDATA[<p>Join us for an inspiring episode of HEUG The Mic as we sit down with Dana Pawlowicz, Business Systems Analyst at the University of Cincinnati and the latest inductee into the HEUG Hall of Fame. Dana shares her journey from unexpected beginnings in financial aid to becoming a beacon of leadership and expertise in the HEUG community. Learn about her career milestones, her approach to balancing full-time work with volunteer contributions, and how she broke records for engagement in the HEUG forums. Tune in for tips, insights, and the story behind one of HEUG&apos;s most celebrated contributors! </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Join us for an inspiring episode of HEUG The Mic as we sit down with Dana Pawlowicz, Business Systems Analyst at the University of Cincinnati and the latest inductee into the HEUG Hall of Fame. Dana shares her journey from unexpected beginnings in financial aid to becoming a beacon of leadership and expertise in the HEUG community. Learn about her career milestones, her approach to balancing full-time work with volunteer contributions, and how she broke records for engagement in the HEUG forums. Tune in for tips, insights, and the story behind one of HEUG&apos;s most celebrated contributors! </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17118086-from-financial-aid-to-hall-of-fame-dana-pawlowicz-s-heug-journey.mp3" length="13150164" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/3y6lt07s1b1kgelntyudl03hcj7d?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17118086</guid>
    <pubDate>Mon, 19 May 2025 07:00:00 -0400</pubDate>
    <itunes:duration>1092</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>From the Classroom to Consulting: Scott Cho’s Journey in Empowering Higher Education</itunes:title>
    <title>From the Classroom to Consulting: Scott Cho’s Journey in Empowering Higher Education</title>
    <itunes:summary><![CDATA[In the highly anticipated Season 2 opener of "HEUG the Mic," Alex Green, Senior Community Manager, sits down with Scott Cho, a PeopleSoft Campus Solutions expert with nearly three decades of experience. Scott reflects on his transition from teaching financial aid to consulting, sharing his approach to fostering self-sufficiency and mentoring professionals in higher education. Join us for an inspiring conversation to start the new season! Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>In the highly anticipated Season 2 opener of &quot;HEUG the Mic,&quot; Alex Green, Senior Community Manager, sits down with Scott Cho, a PeopleSoft Campus Solutions expert with nearly three decades of experience. Scott reflects on his transition from teaching financial aid to consulting, sharing his approach to fostering self-sufficiency and mentoring professionals in higher education. Join us for an inspiring conversation to start the new season!</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In the highly anticipated Season 2 opener of &quot;HEUG the Mic,&quot; Alex Green, Senior Community Manager, sits down with Scott Cho, a PeopleSoft Campus Solutions expert with nearly three decades of experience. Scott reflects on his transition from teaching financial aid to consulting, sharing his approach to fostering self-sufficiency and mentoring professionals in higher education. Join us for an inspiring conversation to start the new season!</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/17101542-from-the-classroom-to-consulting-scott-cho-s-journey-in-empowering-higher-education.mp3" length="17816001" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/j89iaa0s9hmo5rktjt7fwcpvjdit?.jpg" />
    <itunes:author>Higher Education User Group</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17101542</guid>
    <pubDate>Mon, 05 May 2025 10:00:00 -0400</pubDate>
    <itunes:duration>1482</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>How To Be A Project &quot;Manager&quot; In Any Role You Have with Mike Chambers</itunes:title>
    <title>How To Be A Project &quot;Manager&quot; In Any Role You Have with Mike Chambers</title>
    <itunes:summary><![CDATA[In this episode, Mike Chambers shares his journey into higher education and his role as a program manager at Boise State University. He discusses the importance of continuous improvement in project management, emphasizing that everyone can be a project manager. Mike introduces practical tools and techniques, such as the cocktail napkin approach and working backwards from desired outcomes, to help individuals navigate project management challenges. He highlights the significance of engaging st...]]></itunes:summary>
    <description><![CDATA[<p>In this episode, Mike Chambers shares his journey into higher education and his role as a program manager at Boise State University. He discusses the importance of continuous improvement in project management, emphasizing that everyone can be a project manager. Mike introduces practical tools and techniques, such as the cocktail napkin approach and working backwards from desired outcomes, to help individuals navigate project management challenges. He highlights the significance of engaging stakeholders, building confidence, and surrounding oneself with supportive team members to ensure project success.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode, Mike Chambers shares his journey into higher education and his role as a program manager at Boise State University. He discusses the importance of continuous improvement in project management, emphasizing that everyone can be a project manager. Mike introduces practical tools and techniques, such as the cocktail napkin approach and working backwards from desired outcomes, to help individuals navigate project management challenges. He highlights the significance of engaging stakeholders, building confidence, and surrounding oneself with supportive team members to ensure project success.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/16871448-how-to-be-a-project-manager-in-any-role-you-have-with-mike-chambers.mp3" length="10940804" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/7n6uydo1pimyy5je8smbjsldfenc?.jpg" />
    <itunes:author></itunes:author>
    <guid isPermaLink="false">Buzzsprout-16871448</guid>
    <pubDate>Wed, 02 Apr 2025 13:00:00 -0400</pubDate>
    <itunes:duration>1363</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>5</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The Pursuit of Continuous Improvement with Jasper Faber </itunes:title>
    <title>The Pursuit of Continuous Improvement with Jasper Faber </title>
    <itunes:summary><![CDATA[In this episode of the Alliance podcast, we interview Jasper Faber, a board member of the Higher Education User Group (HEUG), discussing his journey in higher education, the changes the sector is undergoing, and the importance of continuous improvement and community in driving innovation. Jasper shares insights from his experiences with Campus Solutions, emphasizing the need for institutions to adapt and embrace change while overcoming resistance. He highlights the significance of collaborati...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of the Alliance podcast, we interview Jasper Faber, a board member of the Higher Education User Group (HEUG), discussing his journey in higher education, the changes the sector is undergoing, and the importance of continuous improvement and community in driving innovation. Jasper shares insights from his experiences with Campus Solutions, emphasizing the need for institutions to adapt and embrace change while overcoming resistance. He highlights the significance of collaboration and finding champions within organizations to facilitate transformation.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of the Alliance podcast, we interview Jasper Faber, a board member of the Higher Education User Group (HEUG), discussing his journey in higher education, the changes the sector is undergoing, and the importance of continuous improvement and community in driving innovation. Jasper shares insights from his experiences with Campus Solutions, emphasizing the need for institutions to adapt and embrace change while overcoming resistance. He highlights the significance of collaboration and finding champions within organizations to facilitate transformation.</p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/16871427-the-pursuit-of-continuous-improvement-with-jasper-faber.mp3" length="13613118" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/mmme9psb48r3serq534hsv7r1mb3?.jpg" />
    <itunes:author>Brittany </itunes:author>
    <guid isPermaLink="false">Buzzsprout-16871427</guid>
    <pubDate>Thu, 27 Mar 2025 13:00:00 -0400</pubDate>
    <itunes:duration>1132</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Catapult Your Career With HEUG - Buddy Combs </itunes:title>
    <title>Catapult Your Career With HEUG - Buddy Combs </title>
    <itunes:summary><![CDATA[Wait till you hear where Hall of Fame and Lifetime Achievement Award Winner Buddy Combs started his career in higher education. It's an inspirational story - and proof of what is available when you embrace the calling of higher ed, build community, give back, and remain mission-focused.  Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Wait till you hear where Hall of Fame and Lifetime Achievement Award Winner Buddy Combs started his career in higher education. It&apos;s an inspirational story - and proof of what is available when you embrace the calling of higher ed, build community, give back, and remain mission-focused. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Wait till you hear where Hall of Fame and Lifetime Achievement Award Winner Buddy Combs started his career in higher education. It&apos;s an inspirational story - and proof of what is available when you embrace the calling of higher ed, build community, give back, and remain mission-focused. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/16808455-catapult-your-career-with-heug-buddy-combs.mp3" length="6764660" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/3lcnt2n10h9mjldhdu2424dqi47w?.jpg" />
    <itunes:author>Brittany </itunes:author>
    <guid isPermaLink="false">Buzzsprout-16808455</guid>
    <pubDate>Wed, 19 Mar 2025 00:00:00 -0400</pubDate>
    <itunes:duration>840</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Is your data AI-Ready? With Josh Vincent @Vanderbuilt</itunes:title>
    <title>Is your data AI-Ready? With Josh Vincent @Vanderbuilt</title>
    <itunes:summary><![CDATA[Everyone is talking AI, but is your campus AI-ready? Josh and the data team at Vanderbuilt have been working hard for the last 18 months, preparing the institution for the future.  In this episode, you'll hear about how they've been going about the process and what you can do to play a key role in the AI transformation at your campus.    Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Everyone is talking AI, but is your campus AI-ready? Josh and the data team at Vanderbuilt have been working hard for the last 18 months, preparing the institution for the future. </p><p>In this episode, you&apos;ll hear about how they&apos;ve been going about the process and what you can do to play a key role in the AI transformation at your campus. </p><p><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Everyone is talking AI, but is your campus AI-ready? Josh and the data team at Vanderbuilt have been working hard for the last 18 months, preparing the institution for the future. </p><p>In this episode, you&apos;ll hear about how they&apos;ve been going about the process and what you can do to play a key role in the AI transformation at your campus. </p><p><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/16757112-is-your-data-ai-ready-with-josh-vincent-vanderbuilt.mp3" length="11078600" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/20589auutvpjxe9q3tgheph59ow7?.jpg" />
    <itunes:author>Brittany </itunes:author>
    <guid isPermaLink="false">Buzzsprout-16757112</guid>
    <pubDate>Wed, 12 Mar 2025 00:00:00 -0400</pubDate>
    <itunes:duration>1372</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>Catch The Vision With Executive Director Brittany Moon</itunes:title>
    <title>Catch The Vision With Executive Director Brittany Moon</title>
    <itunes:summary><![CDATA[Meet our executive director, Brittany Moon. Hear about her story, and catch the vision for where we're headed as the largest peer-to-peer community for higher education in the world.  Leave a Voicemail &amp; Ask the Show ]]></itunes:summary>
    <description><![CDATA[<p>Meet our executive director, Brittany Moon. Hear about her story, and catch the vision for where we&apos;re headed as the largest peer-to-peer community for higher education in the world. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></description>
    <content:encoded><![CDATA[<p>Meet our executive director, Brittany Moon. Hear about her story, and catch the vision for where we&apos;re headed as the largest peer-to-peer community for higher education in the world. </p><p><a target="_blank" href="https://www.buzzsprout.com/2457835/fan_mail/new">Leave a Voicemail &amp; Ask the Show</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2457835/episodes/16757088-catch-the-vision-with-executive-director-brittany-moon.mp3" length="6310677" type="audio/mpeg" />
    <itunes:image href="https://storage.buzzsprout.com/3qjja0mogarqmbizb7pd8dfo94fr?.jpg" />
    <itunes:author>Brittany </itunes:author>
    <guid isPermaLink="false">Buzzsprout-16757088</guid>
    <pubDate>Sat, 08 Mar 2025 17:00:00 -0500</pubDate>
    <itunes:duration>784</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
</channel>
</rss>
