Success in Chaos Tue, 19 May 2026 15:20:16 -0400 https://www.youtube.com/@HealthcareSuccessinChaos en-us © 2026 Success in Chaos yes f3a472e7-6d29-5d81-bd56-de357fba07d9 Angela Adams, RN and Kandice Garcia, RN episodic true Success in Chaos features conversations with healthcare leaders, operators, and influencers driving success in the face of rapid and sometimes unforeseen change. Join our hosts, Angela Adams, RN, CEO of Inflo Health, and Kandice Garcia, RN, Quality Director for the ACR Learning Network, as they explore what it takes to make healthcare work for patients, clinicians, and our communities. These conversations transcend the healthcare industry and speak to resiliency, adaptability, and compassion in the face of uncertainty.

About our hosts
Angela, CEO of Inflo Health, has been a hospital change agent and now propels AI and clinical innovation.

Kandice, Quality Director at the ACR Learning Network, has guided system-wide changes and improved quality across more than 20 health systems.


]]> Buzzsprout (https://www.buzzsprout.com) healthcare, CEOs, business, success, policy, hospitals, patients, Angela Adams, RN and Kandice Garcia, RN https://storage.buzzsprout.com/dur6dh6g79z0pa1hfvhf313h4zck?.jpg Success in Chaos https://www.youtube.com/@HealthcareSuccessinChaos Angela Adams, RN Kandice Garcia, RN Allison Kavanagh You Can’t Innovate in a House on Fire: Oliver Galicki on Healthcare IT Chaos You Can’t Innovate in a House on Fire: Oliver Galicki on Healthcare IT Chaos What happens when your most critical imaging system is held together by workarounds and tip sheets? Oliver Galicki, VP of Information Services at Memorial Hermann, reveals how he led a 12-month enterprise imaging overhaul — from eight vendors to a signed contract — while balancing technical debt, physician alignment, and scarce dollars. 

His guiding philosophy: if your house is on fire, you cannot innovate. Discover how pragmatic IT leadership turns infrastructure chaos into a foundation for the future.

~1:30 Oliver’s journey from intern to VP

~4:30 Technical debt explained — the 23-year-old PACS problem

~8:00 “If your house is on fire, you can’t innovate”

~11:00 Building governance and physician alignment

~17:00 Streamlining decisions — 8 vendors to 1 in 12 months

~22:00 The ROI challenge for foundational IT

~28:00 Leadership style — authenticity, transparency, and speaking both languages

~32:00 Upskilling IT teams for the AI era

~35:00 Book and podcast recommendations

]]> What happens when your most critical imaging system is held together by workarounds and tip sheets? Oliver Galicki, VP of Information Services at Memorial Hermann, reveals how he led a 12-month enterprise imaging overhaul — from eight vendors to a signed contract — while balancing technical debt, physician alignment, and scarce dollars. 

His guiding philosophy: if your house is on fire, you cannot innovate. Discover how pragmatic IT leadership turns infrastructure chaos into a foundation for the future.

~1:30 Oliver’s journey from intern to VP

~4:30 Technical debt explained — the 23-year-old PACS problem

~8:00 “If your house is on fire, you can’t innovate”

~11:00 Building governance and physician alignment

~17:00 Streamlining decisions — 8 vendors to 1 in 12 months

~22:00 The ROI challenge for foundational IT

~28:00 Leadership style — authenticity, transparency, and speaking both languages

~32:00 Upskilling IT teams for the AI era

~35:00 Book and podcast recommendations

]]> Angela Adams, RN and Kandice Garcia, RN Buzzsprout-19092868 Thu, 07 May 2026 01:00:00 -0400 2253 2 4 full false AI Is Our Second Chance to Fix Healthcare (If We Don’t Repeat the Same Mistake) AI Is Our Second Chance to Fix Healthcare (If We Don’t Repeat the Same Mistake) Electronic health records were supposed to transform healthcare—but instead, they digitized broken workflows.

In this episode of After the Chaos, the conversation explores why EHRs increased complexity instead of reducing it, and what healthcare can learn moving forward.

Key topics include:

  • Why EHRs failed to improve care coordination
  • The disconnect between technology and clinical workflows
  • The importance of clinician-led design
  • How to avoid repeating the same mistakes with AI

AI presents a new opportunity—but only if healthcare moves beyond digitization and into true redesign.

]]> Electronic health records were supposed to transform healthcare—but instead, they digitized broken workflows.

In this episode of After the Chaos, the conversation explores why EHRs increased complexity instead of reducing it, and what healthcare can learn moving forward.

Key topics include:

  • Why EHRs failed to improve care coordination
  • The disconnect between technology and clinical workflows
  • The importance of clinician-led design
  • How to avoid repeating the same mistakes with AI

AI presents a new opportunity—but only if healthcare moves beyond digitization and into true redesign.

]]> Angela Adams, RN and Kandice Garcia, RN Buzzsprout-18881548 Tue, 14 Apr 2026 01:00:00 -0400 921 bonus false How Nurses Calm Healthcare Technology’s Chaos: A Conversation with Dr. Melinda Kidder, Chief Nursing Officer for the Office of the National Coordinator for Health IT How Nurses Calm Healthcare Technology’s Chaos: A Conversation with Dr. Melinda Kidder, Chief Nursing Officer for the Office of the National Coordinator for Health IT What happens when healthcare technology is built without the people who use it most?

In this episode of Success in Chaos, Angela and Kandice sit down with Dr. Melinda Kidder, DHA, MSN, RN, CENP, MPHC, Chief Nursing Officer for the Office of the National Coordinator for Health IT, to unpack one of the most overlooked drivers of success in healthcare innovation: frontline clinician involvement.

From her journey as a CNA to shaping national health technology policy, Dr. Kidder shares hard-earned lessons from the early days of EHR adoption—and why those same mistakes are now being repeated in the age of AI.

You’ll learn:

  • Why nurses must be involved from day one—not as an afterthought
  • The biggest disconnect between tech design and real clinical workflows
  • What most organizations get wrong about AI adoption
  • How to build governance models that actually work
  • Why “closing the loop” is the most overlooked step in implementation

If you’re a healthcare executive, operator, or innovator trying to make technology actually deliver outcomes—not just features—this episode is a must-listen.

]]> What happens when healthcare technology is built without the people who use it most?

In this episode of Success in Chaos, Angela and Kandice sit down with Dr. Melinda Kidder, DHA, MSN, RN, CENP, MPHC, Chief Nursing Officer for the Office of the National Coordinator for Health IT, to unpack one of the most overlooked drivers of success in healthcare innovation: frontline clinician involvement.

From her journey as a CNA to shaping national health technology policy, Dr. Kidder shares hard-earned lessons from the early days of EHR adoption—and why those same mistakes are now being repeated in the age of AI.

You’ll learn:

  • Why nurses must be involved from day one—not as an afterthought
  • The biggest disconnect between tech design and real clinical workflows
  • What most organizations get wrong about AI adoption
  • How to build governance models that actually work
  • Why “closing the loop” is the most overlooked step in implementation

If you’re a healthcare executive, operator, or innovator trying to make technology actually deliver outcomes—not just features—this episode is a must-listen.

]]> Angela Adams, RN and Kandice Garcia, RN Buzzsprout-18912393 Tue, 07 Apr 2026 02:00:00 -0400 1634 2 3 full false More Data. More Detection. More Chaos. More Data. More Detection. More Chaos. What happens after we detect disease?

In this episode of After the Chaos, Angela and Kandice reflect on their conversation with Dr. Dan Durand of Prenuvo and unpack a critical shift in healthcare.

As whole-body imaging and AI accelerate early detection, healthcare is facing a new challenge: managing the explosion of data and ensuring it leads to action.

They explore:

  • The future of preventative care in a single visit
  • The rise of consumer-driven healthcare and demand for insight
  • Why the system isn’t built to manage what it finds
  • The growing gap between information and care
  • How AI is reshaping roles, research, and leadership

Detection is improving. But without follow-through, outcomes won’t.

]]> What happens after we detect disease?

In this episode of After the Chaos, Angela and Kandice reflect on their conversation with Dr. Dan Durand of Prenuvo and unpack a critical shift in healthcare.

As whole-body imaging and AI accelerate early detection, healthcare is facing a new challenge: managing the explosion of data and ensuring it leads to action.

They explore:

  • The future of preventative care in a single visit
  • The rise of consumer-driven healthcare and demand for insight
  • Why the system isn’t built to manage what it finds
  • The growing gap between information and care
  • How AI is reshaping roles, research, and leadership

Detection is improving. But without follow-through, outcomes won’t.

]]> Angela Adams, RN and Kandice Garcia, RN Buzzsprout-18880024 Fri, 20 Mar 2026 10:00:00 -0400 965 bonus false Prevention in a Chaotic System: Dr. Dan Durand on Whole-Body MRI, AI, and the Future of Healthcare Prevention in a Chaotic System: Dr. Dan Durand on Whole-Body MRI, AI, and the Future of Healthcare What does it take to rethink healthcare from the inside out?

In this episode of Success & Chaos, hosts Angela Adams, RN (CEO, Inflo Health) and Kandice Garcia, RN (Owner, Tungsten QI Partners) sit down with Dr. Dan Durand, radiologist, physician executive, and President & Chief Medical Officer of Prenuvo.

Dr. Durand shares his journey from Johns Hopkins and McKinsey to leading one of the most ambitious prevention-focused health platforms in the world.

Together they explore:

  • How whole-body MRI is reshaping the early detection conversation
  • Why “data is now easier to come by than providers”
  • And what AI may mean for the future of diagnostic decision-making

Dr. Durand also discusses Prenuvo’s growing research footprint, including a dataset of 150,000+ whole-body scans and collaborations with nearly 30 academic institutions.

For healthcare leaders navigating workforce shortages, rising consumer expectations, and rapid advances in AI, this conversation offers a thoughtful look at how prevention may reshape the system.

Episode Chapters

01:19 Dr. Dan Durand’s Leadership Journey

07:11 The Vision Behind Prenuvo

14:43 Integrating Proactive Medicine into a Reactive System

19:32 Leadership and Healthcare Transformation

23:39 Consumer Demand for Preventive Care

27:26 Research and Data in Preventive Health

32:22 AI and the Future of Healthcare

 

]]> What does it take to rethink healthcare from the inside out?

In this episode of Success & Chaos, hosts Angela Adams, RN (CEO, Inflo Health) and Kandice Garcia, RN (Owner, Tungsten QI Partners) sit down with Dr. Dan Durand, radiologist, physician executive, and President & Chief Medical Officer of Prenuvo.

Dr. Durand shares his journey from Johns Hopkins and McKinsey to leading one of the most ambitious prevention-focused health platforms in the world.

Together they explore:

  • How whole-body MRI is reshaping the early detection conversation
  • Why “data is now easier to come by than providers”
  • And what AI may mean for the future of diagnostic decision-making

Dr. Durand also discusses Prenuvo’s growing research footprint, including a dataset of 150,000+ whole-body scans and collaborations with nearly 30 academic institutions.

For healthcare leaders navigating workforce shortages, rising consumer expectations, and rapid advances in AI, this conversation offers a thoughtful look at how prevention may reshape the system.

Episode Chapters

01:19 Dr. Dan Durand’s Leadership Journey

07:11 The Vision Behind Prenuvo

14:43 Integrating Proactive Medicine into a Reactive System

19:32 Leadership and Healthcare Transformation

23:39 Consumer Demand for Preventive Care

27:26 Research and Data in Preventive Health

32:22 AI and the Future of Healthcare

 

]]> Angela Adams, RN and Kandice Garcia, RN Buzzsprout-18863134 Tue, 17 Mar 2026 13:00:00 -0400 2237 2 2 full false Disrupt the Chaos, Not the Purpose - A Conversation with Crista Durand, MBA FACHE Disrupt the Chaos, Not the Purpose - A Conversation with Crista Durand, MBA FACHE Crista Durand, President and CEO of Hospital for Special Care, shares how leaders can disrupt process—not purpose—by turning strategy into a living, breathing part of culture. From trust and transparency to listening first, this episode offers practical guidance for leading through healthcare’s toughest moments.

02:39 Unique Aspects of Hospital for Special Care
05:28 The Plan on a Page Methodology
08:21 Culture and Communication in Leadership
14:11 Adapting Strategies During Crisis
17:00 The President Advisory Council
21:30 Empowering Frontline Staff
24:09 Listening and Building Relationships
26:28 Vision for the Future of HFSC
28:00 Accessing Programs and Services
30:52 Final Thoughts and Leadership Advice

Crista's Resource Recommendations



]]> Crista Durand, President and CEO of Hospital for Special Care, shares how leaders can disrupt process—not purpose—by turning strategy into a living, breathing part of culture. From trust and transparency to listening first, this episode offers practical guidance for leading through healthcare’s toughest moments.

02:39 Unique Aspects of Hospital for Special Care
05:28 The Plan on a Page Methodology
08:21 Culture and Communication in Leadership
14:11 Adapting Strategies During Crisis
17:00 The President Advisory Council
21:30 Empowering Frontline Staff
24:09 Listening and Building Relationships
26:28 Vision for the Future of HFSC
28:00 Accessing Programs and Services
30:52 Final Thoughts and Leadership Advice

Crista's Resource Recommendations



]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18585327 Thu, 05 Feb 2026 01:00:00 -0500 2142 2 1 full false After the Chaos: Our Conversation with David Facchini, MBA After the Chaos: Our Conversation with David Facchini, MBA In this episode of After the Chaos, Angela and Kandice break down their conversation with David Facchini, Director of Radiology at Yale. From starting as a transporter to building a fully manual follow-up program before technology existed, David brings hard-earned lessons on creating—and sustaining—high-reliability care. Angela and Kandice explore the real cost of “just building it internally,” the hidden resource burden behind manual worklists, and why leaders must think long-term when choosing technology partners. This debrief offers candid insights for any radiology or quality leader navigating Epic-first pressures, limited FTEs, and rising expectations for follow-up care.

]]> In this episode of After the Chaos, Angela and Kandice break down their conversation with David Facchini, Director of Radiology at Yale. From starting as a transporter to building a fully manual follow-up program before technology existed, David brings hard-earned lessons on creating—and sustaining—high-reliability care. Angela and Kandice explore the real cost of “just building it internally,” the hidden resource burden behind manual worklists, and why leaders must think long-term when choosing technology partners. This debrief offers candid insights for any radiology or quality leader navigating Epic-first pressures, limited FTEs, and rising expectations for follow-up care.

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18206102 Tue, 16 Dec 2025 00:00:00 -0500 717 bonus false The Front-Lines of Chaos: A Conversation with David Facchini, MBA The Front-Lines of Chaos: A Conversation with David Facchini, MBA This Success in Chaos episode, The Front-Lines of Chaos, explores what it truly takes to lead in today’s healthcare system. Yale New Haven Hospital’s David Facchini, MBA joins Angela and Kandice to discuss culture change, incidental findings, and building trust in high-pressure environments. 

From his journey as a transporter to becoming a system executive, David shares how authenticity, connection, and persistence can transform patient safety and follow-up reliability. Through real cases and real leadership lessons, this episode shows why solving care gaps requires more than technology—it requires people willing to lead from the front lines.

Episode Chapter Guide

04:02 Understanding Incidental Findings in Healthcare

10:11 Building a Quality Improvement Program

15:42 The Role of Culture in Healthcare Initiatives

20:43 David's Journey from Technologist to Executive

24:43 Inspiration and Leadership in Healthcare


David's Resource Recommendations

Not Impossible Labs

ACR Learning Network

]]> This Success in Chaos episode, The Front-Lines of Chaos, explores what it truly takes to lead in today’s healthcare system. Yale New Haven Hospital’s David Facchini, MBA joins Angela and Kandice to discuss culture change, incidental findings, and building trust in high-pressure environments. 

From his journey as a transporter to becoming a system executive, David shares how authenticity, connection, and persistence can transform patient safety and follow-up reliability. Through real cases and real leadership lessons, this episode shows why solving care gaps requires more than technology—it requires people willing to lead from the front lines.

Episode Chapter Guide

04:02 Understanding Incidental Findings in Healthcare

10:11 Building a Quality Improvement Program

15:42 The Role of Culture in Healthcare Initiatives

20:43 David's Journey from Technologist to Executive

24:43 Inspiration and Leadership in Healthcare


David's Resource Recommendations

Not Impossible Labs

ACR Learning Network

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18192389 Thu, 11 Dec 2025 01:00:00 -0500 1752 1 9 full false After the Chaos: RSNA 2025 Special After the Chaos: RSNA 2025 Special RSNA marked a turning point for radiology AI.

For years, the exhibit hall was filled with impressive algorithms and flashy demos. This year, the focus shifted to something far more important: workflows, interoperability, and follow-up.

Radiology leaders are no longer asking, “Is this cool?” They are asking:
 Can it integrate?
 Can we measure outcomes?
 What happens after a finding is detected?

As shared on After the Chaos, one of the biggest risks in today’s AI adoption is turning on detection without a plan for care. A worklist is not a follow-up. Without orchestration, AI can actually increase liability instead of improving outcomes.

Another major shift is the demand for proof over hype. Leaders want real clients, real workflows, and real results—not marketing promises.

The future of radiology AI isn’t about one-off algorithms or closed platforms. It’s about interoperable, end-to-end workflows that ensure patients actually receive the care their images identify.

At RSNA, the message was loud and clear: Interoperability is now the competitive advantage.


Episode chapter guide:

01:50 Insights from RSNA: Technology and Quality Improvement
04:41 Navigating Technology Selection in Radiology
08:39 The Evolution of AI in Radiology
12:23 Interoperability and Workflow Integration
17:59 Demand for Proof: Moving Beyond Hype
20:33 Care Orchestration and Follow-Up Challenges

]]> RSNA marked a turning point for radiology AI.

For years, the exhibit hall was filled with impressive algorithms and flashy demos. This year, the focus shifted to something far more important: workflows, interoperability, and follow-up.

Radiology leaders are no longer asking, “Is this cool?” They are asking:
 Can it integrate?
 Can we measure outcomes?
 What happens after a finding is detected?

As shared on After the Chaos, one of the biggest risks in today’s AI adoption is turning on detection without a plan for care. A worklist is not a follow-up. Without orchestration, AI can actually increase liability instead of improving outcomes.

Another major shift is the demand for proof over hype. Leaders want real clients, real workflows, and real results—not marketing promises.

The future of radiology AI isn’t about one-off algorithms or closed platforms. It’s about interoperable, end-to-end workflows that ensure patients actually receive the care their images identify.

At RSNA, the message was loud and clear: Interoperability is now the competitive advantage.


Episode chapter guide:

01:50 Insights from RSNA: Technology and Quality Improvement
04:41 Navigating Technology Selection in Radiology
08:39 The Evolution of AI in Radiology
12:23 Interoperability and Workflow Integration
17:59 Demand for Proof: Moving Beyond Hype
20:33 Care Orchestration and Follow-Up Challenges

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18320356 Mon, 08 Dec 2025 15:00:00 -0500 1531 bonus false Mastering Focus in Chaos: A Conversation with Dawn Davison MPH, FACHE Mastering Focus in Chaos: A Conversation with Dawn Davison MPH, FACHE In this episode of Success in Chaos, Angela and Kandice talk with Dawn Davison, MPH, FACHE, a nationally recognized innovation and quality improvement leader and President of the ACHE Upstate New York Chapter. Dawn shares how curiosity and human connection fuel transformation across complex health systems. From optimizing workflows to building cultures of trust, she reveals how clarity and creativity can thrive amid healthcare’s chaos—and why mastering focus amid chaos begins with people.

Episode chapter guide:

02:55 The Importance of Relationships in Healthcare
07:55 Empowering Teams and Leadership Development
12:48 Navigating Technology in Healthcare
19:53 Success Amidst Chaos: Lessons Learned
23:49 Balancing Leadership and Personal Life
29:20 Cultural Insights from International Experience

Dawn's book recommendations:

  • Make Your Bed: Little Things That Can Change Your Life...And Maybe the World by Admiral William H. McRaven
  • Talking to Strangers: What We Should Know About the People We Don't Know by Malcolm Gladwell
  • River Town: Two Years on the Yangtze by Peter Hessler


]]> In this episode of Success in Chaos, Angela and Kandice talk with Dawn Davison, MPH, FACHE, a nationally recognized innovation and quality improvement leader and President of the ACHE Upstate New York Chapter. Dawn shares how curiosity and human connection fuel transformation across complex health systems. From optimizing workflows to building cultures of trust, she reveals how clarity and creativity can thrive amid healthcare’s chaos—and why mastering focus amid chaos begins with people.

Episode chapter guide:

02:55 The Importance of Relationships in Healthcare
07:55 Empowering Teams and Leadership Development
12:48 Navigating Technology in Healthcare
19:53 Success Amidst Chaos: Lessons Learned
23:49 Balancing Leadership and Personal Life
29:20 Cultural Insights from International Experience

Dawn's book recommendations:

  • Make Your Bed: Little Things That Can Change Your Life...And Maybe the World by Admiral William H. McRaven
  • Talking to Strangers: What We Should Know About the People We Don't Know by Malcolm Gladwell
  • River Town: Two Years on the Yangtze by Peter Hessler


]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18180304 Fri, 21 Nov 2025 01:00:00 -0500 2129 1 8 full false After the Chaos: Our Conversation with Kernesha Weatherly, DHA After the Chaos: Our Conversation with Kernesha Weatherly, DHA Angela Adams, RN, and Kandice Garcia, RN, reflect on their conversation with Dr. Kernesha Weatherly, who reminds us that “what looks like resistance is often misunderstanding.” Through stories of travel, leadership, and balance, they explore how empathy and listening can transform tense moments into connection. From gardens to pottery wheels, the hosts share how stepping away from work helps them return with clarity and creativity. This episode is a reminder that great leadership isn’t about control—it’s about curiosity, compassion, and the courage to slow down and truly understand.

]]> Angela Adams, RN, and Kandice Garcia, RN, reflect on their conversation with Dr. Kernesha Weatherly, who reminds us that “what looks like resistance is often misunderstanding.” Through stories of travel, leadership, and balance, they explore how empathy and listening can transform tense moments into connection. From gardens to pottery wheels, the hosts share how stepping away from work helps them return with clarity and creativity. This episode is a reminder that great leadership isn’t about control—it’s about curiosity, compassion, and the courage to slow down and truly understand.

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18140968 Thu, 06 Nov 2025 05:00:00 -0500 788 bonus false Connection and Clarity Calm Chaos: Our Conversation with Dr. Kernesha Weatherly Connection and Clarity Calm Chaos: Our Conversation with Dr. Kernesha Weatherly When everything feels loud, how do leaders decide what truly matters?
In this episode of Success in Chaos, Dr. Kernesha Weatherly, Vice President of Imaging at Ochsner Health, joins hosts Angela Adams and Kandice Garcia to explore what it means to lead with clarity, humility, and calm in times of rapid change. From growing up in Alabama to guiding one of the nation’s most advanced imaging programs, Dr. Weatherly shares how travel shaped her worldview, why she believes in “connection before correction,” and how to tell the difference between what’s loud and what’s important.

Listeners will learn how to ground teams in purpose, navigate uncertainty, and lead transformation without losing sight of what matters most.

Episode chapters:

04:41 Kernesha's Journey in Healthcare 

07:07 The Impact of Travel on Leadership 

12:51 Navigating Chaos in Healthcare 

15:51 Integrating AI in Healthcare Leadership 

21:39 Empowering Teams Through Chaos 

28:29 Recommended Reads for Leaders


]]> When everything feels loud, how do leaders decide what truly matters?
In this episode of Success in Chaos, Dr. Kernesha Weatherly, Vice President of Imaging at Ochsner Health, joins hosts Angela Adams and Kandice Garcia to explore what it means to lead with clarity, humility, and calm in times of rapid change. From growing up in Alabama to guiding one of the nation’s most advanced imaging programs, Dr. Weatherly shares how travel shaped her worldview, why she believes in “connection before correction,” and how to tell the difference between what’s loud and what’s important.

Listeners will learn how to ground teams in purpose, navigate uncertainty, and lead transformation without losing sight of what matters most.

Episode chapters:

04:41 Kernesha's Journey in Healthcare 

07:07 The Impact of Travel on Leadership 

12:51 Navigating Chaos in Healthcare 

15:51 Integrating AI in Healthcare Leadership 

21:39 Empowering Teams Through Chaos 

28:29 Recommended Reads for Leaders


]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-18113195 Wed, 05 Nov 2025 01:00:00 -0500 1928 1 7 full false After the Chaos: Our Conversation with Foster Mobley, Ed.D. After the Chaos: Our Conversation with Foster Mobley, Ed.D. In this After the Chaos bonus episode, Kandice and Angela discuss the insights gained from their conversation with Foster Mobley, Ed.D., focusing on the importance of authenticity, transparency, and honoring in leadership within the healthcare industry. They emphasize the need for leaders to model positive behaviors, assume positive intent, and foster trust among team members to create a collaborative and effective work environment. The discussion highlights the challenges faced in healthcare leadership and emphasizes the importance of genuine connections in improving organizational culture and patient care.

Episode Chapter Guide:
00:00 Introduction to Leadership Insights
02:01 Authenticity in Leadership
05:02 The Concept of Honoring in Leadership
09:46 Building Trust and Positive Intent
14:01 The Joy of Authentic Collaboration

]]> In this After the Chaos bonus episode, Kandice and Angela discuss the insights gained from their conversation with Foster Mobley, Ed.D., focusing on the importance of authenticity, transparency, and honoring in leadership within the healthcare industry. They emphasize the need for leaders to model positive behaviors, assume positive intent, and foster trust among team members to create a collaborative and effective work environment. The discussion highlights the challenges faced in healthcare leadership and emphasizes the importance of genuine connections in improving organizational culture and patient care.

Episode Chapter Guide:
00:00 Introduction to Leadership Insights
02:01 Authenticity in Leadership
05:02 The Concept of Honoring in Leadership
09:46 Building Trust and Positive Intent
14:01 The Joy of Authentic Collaboration

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17738670 Tue, 23 Sep 2025 01:00:00 -0400 940 bonus false Chaos, Connection, and the Future of Healthcare Leadership Chaos, Connection, and the Future of Healthcare Leadership In this episode of Success in Chaos, Angela Adams and Kandice Garcia Tomkins engage with Dr. Foster Mobley, a seasoned leader in healthcare. They explore the essence of authentic leadership, the importance of self-awareness, and the challenges leaders face in chaotic environments. Dr. Mobley emphasizes the need for leaders to connect deeply with their teams, cut through the noise, and embrace change, especially in the context of AI's growing influence in healthcare. The conversation also highlights the significance of honoring oneself and others in leadership roles, and the continuous journey of self-discovery and growth.

Episode chapter guide:
06:13 Foster Mobley's Journey in Healthcare Leadership
11:24 The Essence of Authentic Leadership
13:39 Leading in Chaos: Insights from Experience
16:33 The Importance of Connection in Leadership
18:29 The Importance of People in Leadership
21:42 The Concept of Honoring in Relationships
24:54 Navigating Leadership Styles
27:51 The Role of AI in Leadership
32:55 Leadership Lessons from Experience

Foster's book recommendations:
Master of Change: How to Excel When Everything Is Changing – Including You: Brad Stulberg
How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen: David Brooks
Lead with Your Heart . . . Lessons from a Life with Horses: Allan J. Hamilton MD
Leadersh*t: Rethinking the True Path to Great Leading: Foster Mobley, Ed.D.

And check out Foster's Podcast "Step Wise: Conversations with Inspiring Leaders"

]]> In this episode of Success in Chaos, Angela Adams and Kandice Garcia Tomkins engage with Dr. Foster Mobley, a seasoned leader in healthcare. They explore the essence of authentic leadership, the importance of self-awareness, and the challenges leaders face in chaotic environments. Dr. Mobley emphasizes the need for leaders to connect deeply with their teams, cut through the noise, and embrace change, especially in the context of AI's growing influence in healthcare. The conversation also highlights the significance of honoring oneself and others in leadership roles, and the continuous journey of self-discovery and growth.

Episode chapter guide:
06:13 Foster Mobley's Journey in Healthcare Leadership
11:24 The Essence of Authentic Leadership
13:39 Leading in Chaos: Insights from Experience
16:33 The Importance of Connection in Leadership
18:29 The Importance of People in Leadership
21:42 The Concept of Honoring in Relationships
24:54 Navigating Leadership Styles
27:51 The Role of AI in Leadership
32:55 Leadership Lessons from Experience

Foster's book recommendations:
Master of Change: How to Excel When Everything Is Changing – Including You: Brad Stulberg
How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen: David Brooks
Lead with Your Heart . . . Lessons from a Life with Horses: Allan J. Hamilton MD
Leadersh*t: Rethinking the True Path to Great Leading: Foster Mobley, Ed.D.

And check out Foster's Podcast "Step Wise: Conversations with Inspiring Leaders"

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17732133 Thu, 18 Sep 2025 01:00:00 -0400 2270 1 6 full false After the Chaos: Our Conversation with Blair Childs After the Chaos: Our Conversation with Blair Childs In this episode of After the Chaos, Kandice and Angela discuss their conversation with Blair Childs, focusing on the macro and micro levels of healthcare, the implications of rural healthcare funding, and the challenges and opportunities presented by recent policy changes. They emphasize the importance of understanding the details of healthcare reforms and the need for proactive engagement from healthcare professionals to navigate the evolving landscape effectively.

Episode chapter guide:

02:35 Understanding Macro and Micro Perspectives in Healthcare

05:19 The Impact of Rural Healthcare Funding

08:39 Navigating Change in Healthcare Systems

]]> In this episode of After the Chaos, Kandice and Angela discuss their conversation with Blair Childs, focusing on the macro and micro levels of healthcare, the implications of rural healthcare funding, and the challenges and opportunities presented by recent policy changes. They emphasize the importance of understanding the details of healthcare reforms and the need for proactive engagement from healthcare professionals to navigate the evolving landscape effectively.

Episode chapter guide:

02:35 Understanding Macro and Micro Perspectives in Healthcare

05:19 The Impact of Rural Healthcare Funding

08:39 Navigating Change in Healthcare Systems

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17671710 Wed, 20 Aug 2025 02:00:00 -0400 646 bonus false Making Sense of Healthcare Policy & the Big Beautiful Bill: A conversation with Blair Childs Making Sense of Healthcare Policy & the Big Beautiful Bill: A conversation with Blair Childs Policy veteran Blair Childs, CEO of Childs and Associates, joins hosts Angela Adams, RN, and Kandice Garcia Tomkins, RN to make sense of D.C.’s latest “big beautiful bill” and the forces reshaping U.S. healthcare. Blair distills three defining shifts—market-based total-cost accountability, fixing perverse fee-for-service incentives, and true consumerism via interoperable data—and explains what leaders should do now. The conversation dives into the Rural Transformation Fund timeline, why to engage state Medicaid offices immediately, and how accelerating value-based care can reduce chaos and improve outcomes.

Episode chapter guide:

01:42 Meet Blair Childs: A Healthcare Policy Expert

05:38 Blair's Journey in Healthcare Policy

10:46 Transitioning to a Market-Based Healthcare System

16:45 Understanding the Big Beautiful Bill

23:19 The Future of Rural Healthcare

28:08 Accelerating Value-Based Care

To access the One Big Beautiful Bill Act, visit congress.gov.

]]> Policy veteran Blair Childs, CEO of Childs and Associates, joins hosts Angela Adams, RN, and Kandice Garcia Tomkins, RN to make sense of D.C.’s latest “big beautiful bill” and the forces reshaping U.S. healthcare. Blair distills three defining shifts—market-based total-cost accountability, fixing perverse fee-for-service incentives, and true consumerism via interoperable data—and explains what leaders should do now. The conversation dives into the Rural Transformation Fund timeline, why to engage state Medicaid offices immediately, and how accelerating value-based care can reduce chaos and improve outcomes.

Episode chapter guide:

01:42 Meet Blair Childs: A Healthcare Policy Expert

05:38 Blair's Journey in Healthcare Policy

10:46 Transitioning to a Market-Based Healthcare System

16:45 Understanding the Big Beautiful Bill

23:19 The Future of Rural Healthcare

28:08 Accelerating Value-Based Care

To access the One Big Beautiful Bill Act, visit congress.gov.

]]> Buzzsprout-17667058 Mon, 18 Aug 2025 01:00:00 -0400 1979 1 5 full false After the Chaos: Our conversation with Melonie Lagalante, FACHE After the Chaos: Our conversation with Melonie Lagalante, FACHE In this "After the Chaos" episode, Angela and Kandice reflect on their conversation with Melonie Lagalante, FACHE—a powerhouse leader driving community-focused transformation at St. Tammany Health System. From her ability to fast-track the implementation of innovation to her deeply rooted leadership philosophy, Melonie exemplifies what it means to lead with urgency, purpose, and humility. Angela and Kandice discuss how Melonie’s commitment to decentralizing decision-making and empowering teams fuels a culture of trust, action, and long-term retention. They also reflect on the evolving role of hospitals as community anchors and how Melonie's team models excellence in both care and collaboration.

Episode chapter guide:
04:34 Melonie's Leadership Journey
11:52 Community-Centric Healthcare Success
17:50 Navigating Healthcare Challenges
22:29 Building a Culture of Innovation 
29:31 Leadership Insights and Advice

]]> In this "After the Chaos" episode, Angela and Kandice reflect on their conversation with Melonie Lagalante, FACHE—a powerhouse leader driving community-focused transformation at St. Tammany Health System. From her ability to fast-track the implementation of innovation to her deeply rooted leadership philosophy, Melonie exemplifies what it means to lead with urgency, purpose, and humility. Angela and Kandice discuss how Melonie’s commitment to decentralizing decision-making and empowering teams fuels a culture of trust, action, and long-term retention. They also reflect on the evolving role of hospitals as community anchors and how Melonie's team models excellence in both care and collaboration.

Episode chapter guide:
04:34 Melonie's Leadership Journey
11:52 Community-Centric Healthcare Success
17:50 Navigating Healthcare Challenges
22:29 Building a Culture of Innovation 
29:31 Leadership Insights and Advice

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17347188 Fri, 25 Jul 2025 00:00:00 -0400 693 bonus false Culture Eats Chaos for Breakfast: A conversation with Melonie Lagalante Culture Eats Chaos for Breakfast: A conversation with Melonie Lagalante Melonie Lagalante, FACHE, shares how St. Tammany Health System turned rapid change into lasting progress. From post-COVID workforce recovery to high-reliability care and homegrown talent pipelines, she reveals how culture, community, and mission-driven leadership fuel innovation. This episode serves as a playbook for leaders navigating staffing challenges, operational pressures, and transformation, all while maintaining a focus on what matters most: people.

Episode chapter guide:
04:34 Melonie's Leadership Journey
11:52 Community-Centric Healthcare Success
17:50 Navigating Healthcare Challenges
22:29 Building a Culture of Innovation 
29:31 Leadership Insights and Advice

Melonie's Reading List

  • Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference - Quint Studer
  • Dare to Lead: Brave Work. Tough Conversations. Whole Hearts - Brené Brown
]]> Melonie Lagalante, FACHE, shares how St. Tammany Health System turned rapid change into lasting progress. From post-COVID workforce recovery to high-reliability care and homegrown talent pipelines, she reveals how culture, community, and mission-driven leadership fuel innovation. This episode serves as a playbook for leaders navigating staffing challenges, operational pressures, and transformation, all while maintaining a focus on what matters most: people.

Episode chapter guide:
04:34 Melonie's Leadership Journey
11:52 Community-Centric Healthcare Success
17:50 Navigating Healthcare Challenges
22:29 Building a Culture of Innovation 
29:31 Leadership Insights and Advice

Melonie's Reading List

  • Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference - Quint Studer
  • Dare to Lead: Brave Work. Tough Conversations. Whole Hearts - Brené Brown
]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17352458 Thu, 24 Jul 2025 00:00:00 -0400 2067 1 4 full false After the Chaos: Our conversation with Kara Trott After the Chaos: Our conversation with Kara Trott In this "After the Chaos" episode, Kandice and Angela unpack their conversation with healthcare innovator Kara Trott. They delve into Kara's strategic approach to navigating and solving the complexities of healthcare through rigorous data analysis, patient-centric storytelling, and empathy-driven solutions. Kandice and Angela discuss Kara's visionary foresight, emphasizing the importance of slowing down to fully understand problems before rushing to solutions, and discuss her remarkable ability to stay relevant in the ever-evolving healthcare landscape. This conversation is a must-listen for leaders seeking actionable insights on sustaining innovation and effective leadership in healthcare.

]]> In this "After the Chaos" episode, Kandice and Angela unpack their conversation with healthcare innovator Kara Trott. They delve into Kara's strategic approach to navigating and solving the complexities of healthcare through rigorous data analysis, patient-centric storytelling, and empathy-driven solutions. Kandice and Angela discuss Kara's visionary foresight, emphasizing the importance of slowing down to fully understand problems before rushing to solutions, and discuss her remarkable ability to stay relevant in the ever-evolving healthcare landscape. This conversation is a must-listen for leaders seeking actionable insights on sustaining innovation and effective leadership in healthcare.

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17346881 Fri, 27 Jun 2025 00:00:00 -0400 640 bonus false Understanding the Patient's Journey through Chaos: A conversation with Kara Trott Understanding the Patient's Journey through Chaos: A conversation with Kara Trott Angela and Kandice welcome healthcare innovator Kara Trott, founder and former CEO of Quantum Health. In this inspiring episode, Kara shares insights from her incredible journey of transforming consumer healthcare navigation into a billion-dollar business. 

Kara’s new book, No One Alone: Humanizing Healthcare as an Outsider, explores how empathy, consumer-centric approaches, and strategic innovation can profoundly impact healthcare. Listen in to discover how embracing the consumer experience, leveraging outsider perspectives, and building mission-driven companies can effectively disrupt the chaos of healthcare.

You can click here to purchase your copy of No One Alone!

Episode chapter guide:

03:12 A Journey from Law to Healthcare

05:16 The Motivation Behind Writing 'No One Alone'

08:38 Foundations of Quantum Health: Data and Patient Journey

09:37 Understanding Consumer Behavior in Healthcare

20:24 Navigating the Chaos of Healthcare

23:18 Keys to Success in a Chaotic Environment

]]> Angela and Kandice welcome healthcare innovator Kara Trott, founder and former CEO of Quantum Health. In this inspiring episode, Kara shares insights from her incredible journey of transforming consumer healthcare navigation into a billion-dollar business. 

Kara’s new book, No One Alone: Humanizing Healthcare as an Outsider, explores how empathy, consumer-centric approaches, and strategic innovation can profoundly impact healthcare. Listen in to discover how embracing the consumer experience, leveraging outsider perspectives, and building mission-driven companies can effectively disrupt the chaos of healthcare.

You can click here to purchase your copy of No One Alone!

Episode chapter guide:

03:12 A Journey from Law to Healthcare

05:16 The Motivation Behind Writing 'No One Alone'

08:38 Foundations of Quantum Health: Data and Patient Journey

09:37 Understanding Consumer Behavior in Healthcare

20:24 Navigating the Chaos of Healthcare

23:18 Keys to Success in a Chaotic Environment

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17345934 Thu, 26 Jun 2025 00:00:00 -0400 1693 1 3 full true After the Chaos: Our conversation with John Hill After the Chaos: Our conversation with John Hill In this episode of After the Chaos, Kandice and Angela reflect on their discussion with John Hill, emphasizing the importance of authenticity, clarity, and the balance between logistics and humanity in leadership. They explore how effective communication and a clear mission can drive success in organizations, particularly in healthcare. The conversation also touches on the potential for innovation that arises from chaotic situations, highlighting the need for leaders to navigate both the logistical and human aspects of their roles.


Episode chapter guide:

00:00 After the Chaos: Reflections on the conversation with John Hill

02:20 The Importance of Clarity in Leadership

04:54 Balancing Management and Humanity in Leadership

09:36 Finding Beauty in Chaos and Innovation

10:58 Conclusion and Reflections on Leadership



]]> In this episode of After the Chaos, Kandice and Angela reflect on their discussion with John Hill, emphasizing the importance of authenticity, clarity, and the balance between logistics and humanity in leadership. They explore how effective communication and a clear mission can drive success in organizations, particularly in healthcare. The conversation also touches on the potential for innovation that arises from chaotic situations, highlighting the need for leaders to navigate both the logistical and human aspects of their roles.


Episode chapter guide:

00:00 After the Chaos: Reflections on the conversation with John Hill

02:20 The Importance of Clarity in Leadership

04:54 Balancing Management and Humanity in Leadership

09:36 Finding Beauty in Chaos and Innovation

10:58 Conclusion and Reflections on Leadership



]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17189697 Mon, 19 May 2025 11:00:00 -0400 705 bonus false Leading through Chaos: A conversation with John Hill Leading through Chaos: A conversation with John Hill In this episode of Success in Chaos, Angela Adams, RN, and Kandice Garcia Tomkins, RN, talk with John Hill, founder and principal of Healthcare Consensus Partners and a seasoned healthcare executive with over 25 years of leadership across for-profit, nonprofit, and faith-based health systems. They discuss the chaotic healthcare landscape and the essential qualities of effective leadership in such an environment. John shares insights on the importance of focus, clarity, and authenticity in leadership, especially during transformative times. He emphasizes the need for leaders to connect with their personal 'why' and to foster alignment within their teams to navigate challenges successfully. The conversation also touches on the role of coaching in helping leaders find clarity amidst chaos and the value of experiential learning in leadership development.


Episode chapter guide:

00:00 Introduction to Success in Chaos

04:40 The State of Healthcare: Chaos and Innovation

11:52 Leadership in Chaotic Environments

20:03 The Power of Authentic Leadership

28:16 Coaching Healthcare Leaders Through Transformation

]]> In this episode of Success in Chaos, Angela Adams, RN, and Kandice Garcia Tomkins, RN, talk with John Hill, founder and principal of Healthcare Consensus Partners and a seasoned healthcare executive with over 25 years of leadership across for-profit, nonprofit, and faith-based health systems. They discuss the chaotic healthcare landscape and the essential qualities of effective leadership in such an environment. John shares insights on the importance of focus, clarity, and authenticity in leadership, especially during transformative times. He emphasizes the need for leaders to connect with their personal 'why' and to foster alignment within their teams to navigate challenges successfully. The conversation also touches on the role of coaching in helping leaders find clarity amidst chaos and the value of experiential learning in leadership development.


Episode chapter guide:

00:00 Introduction to Success in Chaos

04:40 The State of Healthcare: Chaos and Innovation

11:52 Leadership in Chaotic Environments

20:03 The Power of Authentic Leadership

28:16 Coaching Healthcare Leaders Through Transformation

]]> Angela Adams, RN and Kandice Garcia Tomkins, RN Buzzsprout-17184328 Sun, 18 May 2025 17:00:00 -0400 2096 1 2 full false Is Healthcare Chaos? A conversation with Dr. David Larson Is Healthcare Chaos? A conversation with Dr. David Larson In this episode of Success in Chaos, hosts Angela Adams and Kandice Garcia-Tomkins engage with Dr. David Larson, Professor of Radiology and clinical and AI innovation leader at Stanford University School of Medicine. They discuss the chaotic nature of healthcare, the importance of understanding complexity, and the need for empowering teams to drive successful outcomes. 

Dr. Larson shares insights on leadership in complex adaptive systems, the significance of selecting the right goals, and the lessons learned from both successes and failures in healthcare improvement projects. 

Episode chapter guide:

00:00 Introduction to Success in Chaos

04:08 Understanding Chaos in Healthcare

09:08 Navigating Complexity in Healthcare Systems

13:06 Empowering Teams for Success

14:36 Leadership in Complex Adaptive Systems

18:50 Selecting Goals for Impact

24:43 Learning from Failures

30:25 Celebrating Success Stories

35:09 Recommended Reads for Healthcare Leader


Dr. Larson's Reading List
Team of Teams: New Rules of Engagement for a Complex World - General Stanley McChrystal

The Fifth Discipline: The Art & Practice of The Learning Organization - Peter M. Senge

Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration - Ed Catmull







]]> In this episode of Success in Chaos, hosts Angela Adams and Kandice Garcia-Tomkins engage with Dr. David Larson, Professor of Radiology and clinical and AI innovation leader at Stanford University School of Medicine. They discuss the chaotic nature of healthcare, the importance of understanding complexity, and the need for empowering teams to drive successful outcomes. 

Dr. Larson shares insights on leadership in complex adaptive systems, the significance of selecting the right goals, and the lessons learned from both successes and failures in healthcare improvement projects. 

Episode chapter guide:

00:00 Introduction to Success in Chaos

04:08 Understanding Chaos in Healthcare

09:08 Navigating Complexity in Healthcare Systems

13:06 Empowering Teams for Success

14:36 Leadership in Complex Adaptive Systems

18:50 Selecting Goals for Impact

24:43 Learning from Failures

30:25 Celebrating Success Stories

35:09 Recommended Reads for Healthcare Leader


Dr. Larson's Reading List
Team of Teams: New Rules of Engagement for a Complex World - General Stanley McChrystal

The Fifth Discipline: The Art & Practice of The Learning Organization - Peter M. Senge

Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration - Ed Catmull







]]> Angela Adams, RN and Kandice Garcia, RN Buzzsprout-16900244 Fri, 16 May 2025 12:00:00 -0400 2215 1 1 full false