AI Hub Podcast for Credit Professionals Thu, 09 Apr 2026 06:05:14 -0400 https://receivablesinfo.com/ai-hub/ en-us © 2026 AI Hub Podcast for Credit Professionals yes d5e54b0d-c0e4-5626-82f3-6ec9bc45f8a8 Adam Parks episodic false Businesses in the receivables management industry are embracing various types and applications of AI throughout their operations to remain competitive. The AI Hub podcast, generously sponsored by leading debt collection software provider Latitude by Genesys, will delve into the use cases for AI in debt collection one by one to guide listeners in navigating and embracing their journey in the new and emerging technologies available in today’s marketplace. 

]]> Buzzsprout (https://www.buzzsprout.com) ai, artificial intelligence, machine learning, credit, financial services, technology Adam Parks https://storage.buzzsprout.com/yprki19j5tlcaq4dt0z21a2vcg8i?.jpg AI Hub Podcast for Credit Professionals https://receivablesinfo.com/ai-hub/ Adam Parks AI Compliance Risk and Insurance Coverage Gaps Explained | Ep. 8 AI Compliance Risk and Insurance Coverage Gaps Explained | Ep. 8 Does your insurance coverage for AI decision-making account for the risks your AI creates?

In this episode, Adam Parks speaks with Tom York of CastleWise Insurance & Licensing about AI liability risk in collections and the exposure many organizations overlook.

The discussion explores insurance gaps in AI deployment, how errors and omissions coverage for AI systems applies, and best practices for AI risk mitigation collections teams can implement.

This episode helps leaders understand how to manage AI liability in collections before risks scale.

Podcast Website:
https://receivablesinfo.com/ai-hub/ai-liability-risk-collections-york

Guest Website:
https://castlewiseinsurance.com/

Guest LinkedIn:
https://www.linkedin.com/in/thomasyork/

AI liability risk in collections,
insurance coverage for ai decision making,
errors and omissions coverage for ai systems,
insurance gaps in AI deployment,
AI risk mitigation collections

#AILiabilityRisk
#tomyork
#AIcompliance

]]> Does your insurance coverage for AI decision-making account for the risks your AI creates?

In this episode, Adam Parks speaks with Tom York of CastleWise Insurance & Licensing about AI liability risk in collections and the exposure many organizations overlook.

The discussion explores insurance gaps in AI deployment, how errors and omissions coverage for AI systems applies, and best practices for AI risk mitigation collections teams can implement.

This episode helps leaders understand how to manage AI liability in collections before risks scale.

Podcast Website:
https://receivablesinfo.com/ai-hub/ai-liability-risk-collections-york

Guest Website:
https://castlewiseinsurance.com/

Guest LinkedIn:
https://www.linkedin.com/in/thomasyork/

AI liability risk in collections,
insurance coverage for ai decision making,
errors and omissions coverage for ai systems,
insurance gaps in AI deployment,
AI risk mitigation collections

#AILiabilityRisk
#tomyork
#AIcompliance

]]> Adam Parks Buzzsprout-18984388 Thu, 09 Apr 2026 06:00:00 -0400 1775 1 8 full false AI Use Cases in Debt Collection: What Executives Should Deploy Now (and What Can Wait) | Ep. 7 AI Use Cases in Debt Collection: What Executives Should Deploy Now (and What Can Wait) | Ep. 7 🎙️ Join Adam Parks on the AI Hub Podcast for a strategic conversation with Cris Bjelajac on AI use cases in debt collection. This episode provides an executive-level framework for deciding what AI initiatives to deploy now and what can wait. Topics include AI agent assist tools for call centers, compliance and latency considerations, and the build vs buy AI for debt buyers decision. Designed for debt collection executives focused on operational efficiency, risk management, and long-term competitive advantage. Subscribe and leave a review to support the show.

AI Hub page
https://ReceivablesInfo.com/ai-hub/6-use-cases-of-ai-for-debt-collection

Guest LinkedIn Cris Bjelajac
https://www.linkedin.com/in/crisbjelajac/

Adam Parks LinkedIn
https://www.linkedin.com/in/adamparks/

Visit Receivables Info
https://ReceivablesInfo.com

]]> 🎙️ Join Adam Parks on the AI Hub Podcast for a strategic conversation with Cris Bjelajac on AI use cases in debt collection. This episode provides an executive-level framework for deciding what AI initiatives to deploy now and what can wait. Topics include AI agent assist tools for call centers, compliance and latency considerations, and the build vs buy AI for debt buyers decision. Designed for debt collection executives focused on operational efficiency, risk management, and long-term competitive advantage. Subscribe and leave a review to support the show.

AI Hub page
https://ReceivablesInfo.com/ai-hub/6-use-cases-of-ai-for-debt-collection

Guest LinkedIn Cris Bjelajac
https://www.linkedin.com/in/crisbjelajac/

Adam Parks LinkedIn
https://www.linkedin.com/in/adamparks/

Visit Receivables Info
https://ReceivablesInfo.com

]]> Adam Parks Buzzsprout-18610178 Wed, 04 Feb 2026 06:00:00 -0500 2792 1 7 full false Transforming Collections: How EXL Is Using AI to Rethink Consumer Engagement | Ep 6 Transforming Collections: How EXL Is Using AI to Rethink Consumer Engagement | Ep 6 "Join Adam Parks for a powerful conversation with Mike Walsh, Vice President of Sales Engineering and Client Success at EXL. This episode explores how intelligent virtual agents and AI compliance solutions are transforming debt collection. Get actionable insights on how to implement AI in collections, the benefits of voice and SMS automation, and best practices for industry adoption. Subscribe and leave a review to share your thoughts!"



]]> "Join Adam Parks for a powerful conversation with Mike Walsh, Vice President of Sales Engineering and Client Success at EXL. This episode explores how intelligent virtual agents and AI compliance solutions are transforming debt collection. Get actionable insights on how to implement AI in collections, the benefits of voice and SMS automation, and best practices for industry adoption. Subscribe and leave a review to share your thoughts!"



]]> Buzzsprout-17515555 Wed, 16 Jul 2025 11:00:00 -0400 2624 1 6 full false Smarter, Faster, Compliant: How to Use AI in Debt Collection | Ep. 5 Smarter, Faster, Compliant: How to Use AI in Debt Collection | Ep. 5 Join Adam Parks on the AI Hub Podcast for a powerful episode featuring John Nokes of National Credit Adjusters. Together, they dive into how to use AI in debt collection—from refining prompts to building repeatable workflows and maintaining compliance. Discover how AI changes debt collection workflows, helps prevent hallucinations, and improves operational efficiency. Subscribe and leave a review to stay informed on the latest tech trends transforming receivables!



]]> Join Adam Parks on the AI Hub Podcast for a powerful episode featuring John Nokes of National Credit Adjusters. Together, they dive into how to use AI in debt collection—from refining prompts to building repeatable workflows and maintaining compliance. Discover how AI changes debt collection workflows, helps prevent hallucinations, and improves operational efficiency. Subscribe and leave a review to stay informed on the latest tech trends transforming receivables!



]]> Adam Parks Buzzsprout-17351194 Tue, 17 Jun 2025 08:00:00 -0400 2525 1 5 full false Avoiding AI Trouble | Legal Pitfalls and Best Practices for Debt Collectors | Ep. 4 Avoiding AI Trouble | Legal Pitfalls and Best Practices for Debt Collectors | Ep. 4 Join Adam Parks for a deep-dive conversation with legal expert Nabil Foster of Barron & Newburger on the AI Hub Podcast. Explore critical topics like:
•The legal risks of AI in collections
• Strategies for managing AI risk
• State-level AI regulations in debt collection
• Compliance issues with consumer-facing chatbots

📌 Discover actionable ways to navigate the evolving AI landscape in debt collection.

 ✅ Subscribe now and don’t forget to leave a review to support the show!

🔗 Useful Links:
• Podcast Episode: https://ReceivablesInfo.com/ai-hub/videos/ai-regulation-privacy
• Guest Website: https://bn-lawyers.com/
• Guest LinkedIn: https://www.linkedin.com/in/nabilfoster/

]]> Join Adam Parks for a deep-dive conversation with legal expert Nabil Foster of Barron & Newburger on the AI Hub Podcast. Explore critical topics like:
•The legal risks of AI in collections
• Strategies for managing AI risk
• State-level AI regulations in debt collection
• Compliance issues with consumer-facing chatbots

📌 Discover actionable ways to navigate the evolving AI landscape in debt collection.

 ✅ Subscribe now and don’t forget to leave a review to support the show!

🔗 Useful Links:
• Podcast Episode: https://ReceivablesInfo.com/ai-hub/videos/ai-regulation-privacy
• Guest Website: https://bn-lawyers.com/
• Guest LinkedIn: https://www.linkedin.com/in/nabilfoster/

]]> Adam Parks Buzzsprout-17232224 Tue, 27 May 2025 07:00:00 -0400 2838 1 4 full false The AI Policy & Procedure Playbook for Debt Collectors | Ep. 3 The AI Policy & Procedure Playbook for Debt Collectors | Ep. 3 Join Adam Parks for a strategic deep dive into AI policies in debt collection with Sara Woggerman, President of ARM Compliance Business Solutions. Discover how to create flexible, compliant AI frameworks, establish vendor oversight for AI tools, and document human oversight processes. Sara shares best practices for AI policy writing and navigating state-level regulations.

Watch episode: https://youtu.be/i7FbrSS2CG8
Visit: https://ReceivablesInfo.com/ai-hub/videos/writing-ai-policies
Company: https://armcbs.com
LinkedIn: https://www.linkedin.com/in/sara-woggerman-crcp-173b042b/



]]> Join Adam Parks for a strategic deep dive into AI policies in debt collection with Sara Woggerman, President of ARM Compliance Business Solutions. Discover how to create flexible, compliant AI frameworks, establish vendor oversight for AI tools, and document human oversight processes. Sara shares best practices for AI policy writing and navigating state-level regulations.

Watch episode: https://youtu.be/i7FbrSS2CG8
Visit: https://ReceivablesInfo.com/ai-hub/videos/writing-ai-policies
Company: https://armcbs.com
LinkedIn: https://www.linkedin.com/in/sara-woggerman-crcp-173b042b/



]]> Buzzsprout-17020099 Tue, 22 Apr 2025 08:00:00 -0400 2594 1 3 full false AI in Financial Services: Balancing Innovation, Ethics, and Regulatory Risks | Ep 2 AI in Financial Services: Balancing Innovation, Ethics, and Regulatory Risks | Ep 2 Join Adam Parks on the AI Hub Podcast as he sits down with Tim Collins, Chief Compliance Officer at InDebted, to discuss the ethical challenges of AI in financial services. Learn why human oversight in AI decision-making is essential, how financial institutions can build consumer trust in AI, and what regulatory risks debt collection professionals need to consider. Whether you're in compliance, collections, or fintech, this episode is packed with actionable insights on responsible AI adoption. Subscribe today and leave a review to share your thoughts!

]]> Join Adam Parks on the AI Hub Podcast as he sits down with Tim Collins, Chief Compliance Officer at InDebted, to discuss the ethical challenges of AI in financial services. Learn why human oversight in AI decision-making is essential, how financial institutions can build consumer trust in AI, and what regulatory risks debt collection professionals need to consider. Whether you're in compliance, collections, or fintech, this episode is packed with actionable insights on responsible AI adoption. Subscribe today and leave a review to share your thoughts!

]]> Adam Parks Buzzsprout-16778675 Wed, 12 Mar 2025 08:00:00 -0400 2642 1 2 full false Balancing AI-Powered Convenience and Personal Privacy | Risks, Rewards & Regulations | Ep 1 Balancing AI-Powered Convenience and Personal Privacy | Risks, Rewards & Regulations | Ep 1 AI is transforming business operations, but at what cost to privacy?

Join Adam Parks on the AI Hub Podcast as he sits down with Heath Morgan, attorney at Martin Golden Lyons Watts Morgan, to explore:

  • AI’s impact on consumer privacy & data security
  • Corporate AI ethics & responsible AI adoption
  • How AI-powered automation is reshaping compliance & privacy laws
  • The biggest regulatory challenges shaping AI governance

📢 Subscribe now and leave a review to stay ahead in the AI & privacy debate!

]]> AI is transforming business operations, but at what cost to privacy?

Join Adam Parks on the AI Hub Podcast as he sits down with Heath Morgan, attorney at Martin Golden Lyons Watts Morgan, to explore:

  • AI’s impact on consumer privacy & data security
  • Corporate AI ethics & responsible AI adoption
  • How AI-powered automation is reshaping compliance & privacy laws
  • The biggest regulatory challenges shaping AI governance

📢 Subscribe now and leave a review to stay ahead in the AI & privacy debate!

]]> Buzzsprout-16568040 Wed, 05 Feb 2025 07:00:00 -0500 2626 1 1 full false