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  <title>Beyond Membership</title>

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  <itunes:author>Jake Juby, Rob Miller</itunes:author>
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  <description><![CDATA[<p>Where we are uncovering what drives associations forward, and how the suite of Momentive Software products accelerates that momentum.</p>]]></description>
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    <itunes:title>Getting Association Data Ready for AI</itunes:title>
    <title>Getting Association Data Ready for AI</title>
    <itunes:summary><![CDATA[In this episode of Beyond Membership, hosts Rob and Jake are joined by Nicole Adair of Salesforce to explore how associations can prepare their data for AI. Recorded shortly after the ASAE Annual Conference, the conversation covers:    Salesforce’s perspective on the power of platform-based technology for associations  Practical steps associations can take to get their data “AI-ready”  Real-world use cases of AI delivering value for members  The future of agentic AI and why prompt engineering...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Beyond Membership, hosts Rob and Jake are joined by Nicole Adair of Salesforce to explore how associations can prepare their data for AI. Recorded shortly after the ASAE Annual Conference, the conversation covers:<br/><br/><br/></p><ul><li>Salesforce’s perspective on the power of platform-based technology for associations<br/><br/></li><li>Practical steps associations can take to get their data “AI-ready”<br/><br/></li><li>Real-world use cases of AI delivering value for members<br/><br/></li><li>The future of agentic AI and why prompt engineering is the #1 skill to build today<br/><br/></li></ul><p><br/>Whether you’re just starting to think about AI or already testing use cases, this discussion will give you practical insights into building a solid data foundation, leveraging AI responsibly, and driving member value in new ways.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Beyond Membership, hosts Rob and Jake are joined by Nicole Adair of Salesforce to explore how associations can prepare their data for AI. Recorded shortly after the ASAE Annual Conference, the conversation covers:<br/><br/><br/></p><ul><li>Salesforce’s perspective on the power of platform-based technology for associations<br/><br/></li><li>Practical steps associations can take to get their data “AI-ready”<br/><br/></li><li>Real-world use cases of AI delivering value for members<br/><br/></li><li>The future of agentic AI and why prompt engineering is the #1 skill to build today<br/><br/></li></ul><p><br/>Whether you’re just starting to think about AI or already testing use cases, this discussion will give you practical insights into building a solid data foundation, leveraging AI responsibly, and driving member value in new ways.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Wed, 05 Nov 2025 15:00:00 -0500</pubDate>
    <itunes:duration>2416</itunes:duration>
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    <itunes:episode>9</itunes:episode>
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    <itunes:title>Leading Digital Transformation at NACUBO</itunes:title>
    <title>Leading Digital Transformation at NACUBO</title>
    <itunes:summary><![CDATA[In this episode of Beyond Membership, hosts Rob and Jake sit down with Tadu Yimam, VP of Operations and Member Engagement at the National Association of College and University Business Officers (NACUBO).  Tadu shares her inspiring journey from starting as a one-day temp to helping lead a full-scale digital transformation—rebranding the organization, overhauling its 20-year-old tech stack, and implementing Nimble AMS in record time.  Together, they explore: 💡 How NACUBO built trust and collabo...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Beyond Membership, hosts Rob and Jake sit down with Tadu Yimam, VP of Operations and Member Engagement at the National Association of College and University Business Officers (NACUBO).<br/><br/>Tadu shares her inspiring journey from starting as a one-day temp to helping lead a full-scale digital transformation—rebranding the organization, overhauling its 20-year-old tech stack, and implementing Nimble AMS in record time.<br/><br/>Together, they explore:<br/>💡 How NACUBO built trust and collaboration across teams during a major AMS migration<br/>⚙️ What it takes to modernize systems without losing momentum<br/>🚀 Why “failing fast” fuels innovation and continuous improvement<br/>🤖 How NACUBO is preparing for the future with AI, data analytics, and personalization<br/><br/>Whether you’re navigating your own technology overhaul or looking to strengthen member engagement, this conversation is packed with lessons in leadership, change management, and embracing the future of association technology.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Beyond Membership, hosts Rob and Jake sit down with Tadu Yimam, VP of Operations and Member Engagement at the National Association of College and University Business Officers (NACUBO).<br/><br/>Tadu shares her inspiring journey from starting as a one-day temp to helping lead a full-scale digital transformation—rebranding the organization, overhauling its 20-year-old tech stack, and implementing Nimble AMS in record time.<br/><br/>Together, they explore:<br/>💡 How NACUBO built trust and collaboration across teams during a major AMS migration<br/>⚙️ What it takes to modernize systems without losing momentum<br/>🚀 Why “failing fast” fuels innovation and continuous improvement<br/>🤖 How NACUBO is preparing for the future with AI, data analytics, and personalization<br/><br/>Whether you’re navigating your own technology overhaul or looking to strengthen member engagement, this conversation is packed with lessons in leadership, change management, and embracing the future of association technology.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Wed, 05 Nov 2025 15:00:00 -0500</pubDate>
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    <itunes:title>Inside the AMS Journey: Lessons from Switching Software</itunes:title>
    <title>Inside the AMS Journey: Lessons from Switching Software</title>
    <itunes:summary><![CDATA[In this episode of Beyond Membership, we sit down with Kerry Lennon from the American Orthopedic Association to talk all things AMS—implementations, upgrades, user adoption, and making the member experience seamless. From her unexpected start as a history major to working hands-on with five leading AMS platforms, Kerry shares her unique perspective, lessons learned, and practical advice for association pros navigating system transitions.  Plus, Rob and Jake share exciting news about Momentive...]]></itunes:summary>
    <description><![CDATA[<p>In this episode of Beyond Membership, we sit down with Kerry Lennon from the American Orthopedic Association to talk all things AMS—implementations, upgrades, user adoption, and making the member experience seamless. From her unexpected start as a history major to working hands-on with five leading AMS platforms, Kerry shares her unique perspective, lessons learned, and practical advice for association pros navigating system transitions.<br/><br/>Plus, Rob and Jake share exciting news about Momentive’s latest acquisition: VolunteerMatters, and how it fits into a growing ecosystem designed to meet every need of mission-driven organizations.</p>]]></description>
    <content:encoded><![CDATA[<p>In this episode of Beyond Membership, we sit down with Kerry Lennon from the American Orthopedic Association to talk all things AMS—implementations, upgrades, user adoption, and making the member experience seamless. From her unexpected start as a history major to working hands-on with five leading AMS platforms, Kerry shares her unique perspective, lessons learned, and practical advice for association pros navigating system transitions.<br/><br/>Plus, Rob and Jake share exciting news about Momentive’s latest acquisition: VolunteerMatters, and how it fits into a growing ecosystem designed to meet every need of mission-driven organizations.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Thu, 07 Aug 2025 14:00:00 -0400</pubDate>
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    <itunes:episode>8</itunes:episode>
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    <itunes:title>Role of the Association Technologist</itunes:title>
    <title>Role of the Association Technologist</title>
    <itunes:summary><![CDATA[Rob and Jake talk with Chris Hunter from AAPA about the magic that can take place when you have an engaged and effective technician working for your association. ]]></itunes:summary>
    <description><![CDATA[<p>Rob and Jake talk with Chris Hunter from AAPA about the magic that can take place when you have an engaged and effective technician working for your association.</p>]]></description>
    <content:encoded><![CDATA[<p>Rob and Jake talk with Chris Hunter from AAPA about the magic that can take place when you have an engaged and effective technician working for your association.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Tue, 17 Jun 2025 16:00:00 -0400</pubDate>
    <itunes:duration>2509</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>7</itunes:episode>
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    <itunes:title>Orchestrated Serendipity with Andrew Leasure</itunes:title>
    <title>Orchestrated Serendipity with Andrew Leasure</title>
    <itunes:summary><![CDATA[Rob, Jake and Andrew Leasure (CFO, Economic Club of Chicago) discuss the arithmetic of associations making more value with less resources. ]]></itunes:summary>
    <description><![CDATA[<p>Rob, Jake and Andrew Leasure (CFO, Economic Club of Chicago) discuss the arithmetic of associations making more value with less resources.</p>]]></description>
    <content:encoded><![CDATA[<p>Rob, Jake and Andrew Leasure (CFO, Economic Club of Chicago) discuss the arithmetic of associations making more value with less resources.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Tue, 29 Apr 2025 16:00:00 -0400</pubDate>
    <itunes:duration>3014</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>6</itunes:episode>
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    <itunes:title>Maximizing Value For Your Members with Laura Downs</itunes:title>
    <title>Maximizing Value For Your Members with Laura Downs</title>
    <itunes:summary><![CDATA[Jake and Rob meet with Laura Downs, CEO of Arthroscopy Association of North America. Laura goes in depth on Associations, the evolution of technology for associations, and providing great member value. ]]></itunes:summary>
    <description><![CDATA[<p>Jake and Rob meet with Laura Downs, CEO of Arthroscopy Association of North America. Laura goes in depth on Associations, the evolution of technology for associations, and providing great member value.</p>]]></description>
    <content:encoded><![CDATA[<p>Jake and Rob meet with Laura Downs, CEO of Arthroscopy Association of North America. Laura goes in depth on Associations, the evolution of technology for associations, and providing great member value.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Tue, 25 Mar 2025 16:00:00 -0400</pubDate>
    <itunes:duration>2380</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>5</itunes:episode>
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    <itunes:title>Momentive Software - a global team</itunes:title>
    <title>Momentive Software - a global team</title>
    <itunes:summary><![CDATA[Rob and Jake have a discussion on their experience working with global teams. Jake's recent trip to India is discussed along with Rob's experience in his many trips to global office locations. Rob and Jake dive into what it takes to make a global team successful and how Momentive software is benefiting from their presence around the globe. ]]></itunes:summary>
    <description><![CDATA[<p>Rob and Jake have a discussion on their experience working with global teams. Jake&apos;s recent trip to India is discussed along with Rob&apos;s experience in his many trips to global office locations. Rob and Jake dive into what it takes to make a global team successful and how Momentive software is benefiting from their presence around the globe.</p>]]></description>
    <content:encoded><![CDATA[<p>Rob and Jake have a discussion on their experience working with global teams. Jake&apos;s recent trip to India is discussed along with Rob&apos;s experience in his many trips to global office locations. Rob and Jake dive into what it takes to make a global team successful and how Momentive software is benefiting from their presence around the globe.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Wed, 12 Mar 2025 13:00:00 -0400</pubDate>
    <itunes:duration>1892</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>4</itunes:episode>
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    <itunes:title>Careers as a member benefit</itunes:title>
    <title>Careers as a member benefit</title>
    <itunes:summary><![CDATA[Join us as we discuss how career advancement is a key benefit that can be offered by membership organizations creating a win-win-win relationship between job seekers, job posters, and membership based organizations. ]]></itunes:summary>
    <description><![CDATA[<p>Join us as we discuss how career advancement is a key benefit that can be offered by membership organizations creating a win-win-win relationship between job seekers, job posters, and membership based organizations.</p>]]></description>
    <content:encoded><![CDATA[<p>Join us as we discuss how career advancement is a key benefit that can be offered by membership organizations creating a win-win-win relationship between job seekers, job posters, and membership based organizations.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Tue, 04 Feb 2025 16:00:00 -0500</pubDate>
    <itunes:duration>2398</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>3</itunes:episode>
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    <itunes:title>end of year fundraising trends</itunes:title>
    <title>end of year fundraising trends</title>
    <itunes:summary><![CDATA[Momentive Software explores the end of year giving statistics and tools to make associations and non-profits successful in fundraising. ]]></itunes:summary>
    <description><![CDATA[<p>Momentive Software explores the end of year giving statistics and tools to make associations and non-profits successful in fundraising.</p>]]></description>
    <content:encoded><![CDATA[<p>Momentive Software explores the end of year giving statistics and tools to make associations and non-profits successful in fundraising.</p>]]></content:encoded>
    <itunes:author>Jake Juby, Rob Miller</itunes:author>
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    <pubDate>Fri, 17 Jan 2025 11:00:00 -0500</pubDate>
    <itunes:duration>2105</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>2</itunes:episode>
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    <itunes:title>2024 Association Trends Study</itunes:title>
    <title>2024 Association Trends Study</title>
    <itunes:summary><![CDATA[Momentive Software's (formerly Community Brands) yearly association trends study landed and we are joined by of the key contributors, Tirrah Switzer. Tirrah dive's into the key findings and we discuss the implications. ]]></itunes:summary>
    <description><![CDATA[<p>Momentive Software&apos;s (formerly Community Brands) yearly association trends study landed and we are joined by of the key contributors, Tirrah Switzer. Tirrah dive&apos;s into the key findings and we discuss the implications.</p>]]></description>
    <content:encoded><![CDATA[<p>Momentive Software&apos;s (formerly Community Brands) yearly association trends study landed and we are joined by of the key contributors, Tirrah Switzer. Tirrah dive&apos;s into the key findings and we discuss the implications.</p>]]></content:encoded>
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    <pubDate>Mon, 25 Nov 2024 20:00:00 -0500</pubDate>
    <itunes:duration>2553</itunes:duration>
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