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  <title>Insurance at 78 RPMs</title>

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  <copyright>© 2026 Insurance at 78 RPMs</copyright>
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  <itunes:author>DUAL Insurance</itunes:author>
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  <description><![CDATA[<p>Welcome to Insurance at 78 RPMs, a podcast that blends the world of insurance with the world of music. Tune in to hear our hosts, Jon Knouse and Connie Germano, discuss industry trends and all-time hits with esteemed guests.</p>]]></description>
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    <itunes:title>10: Empowerment, Empathy &amp; Enduring Impact with Emma Garner, Executive Vice President at CRC</itunes:title>
    <title>10: Empowerment, Empathy &amp; Enduring Impact with Emma Garner, Executive Vice President at CRC</title>
    <itunes:summary><![CDATA[Emma Garner, Executive Vice President of Team Stratis at CRC, guest stars in the latest episode of Insurance at 78 RPMs, highlighting Women’s History Month. In this tenth episode, she shares her journey from being a young industry trailblazer to her powerful leadership of teams and initiatives at CRC today. Emma also reflects on how her gut and authenticity have shaped her perspective on culture and industry relationships. Throughout the episode, powerful songs (and voices) define a conversat...]]></itunes:summary>
    <description><![CDATA[<p>Emma Garner, Executive Vice President of Team Stratis at CRC, guest stars in the latest episode of Insurance at 78 RPMs, highlighting Women’s History Month. In this tenth episode, she shares her journey from being a young industry trailblazer to her powerful leadership of teams and initiatives at CRC today. Emma also reflects on how her gut and authenticity have shaped her perspective on culture and industry relationships. Throughout the episode, powerful songs (and voices) define a conversation surrounding of advocacy, empowerment, and leaving a legacy. Plus, we introduce a new lightning round, tune in for yet another engaging episode! </p>]]></description>
    <content:encoded><![CDATA[<p>Emma Garner, Executive Vice President of Team Stratis at CRC, guest stars in the latest episode of Insurance at 78 RPMs, highlighting Women’s History Month. In this tenth episode, she shares her journey from being a young industry trailblazer to her powerful leadership of teams and initiatives at CRC today. Emma also reflects on how her gut and authenticity have shaped her perspective on culture and industry relationships. Throughout the episode, powerful songs (and voices) define a conversation surrounding of advocacy, empowerment, and leaving a legacy. Plus, we introduce a new lightning round, tune in for yet another engaging episode! </p>]]></content:encoded>
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    <pubDate>Tue, 31 Mar 2026 03:00:00 -0600</pubDate>
    <itunes:duration>2935</itunes:duration>
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    <itunes:episode>10</itunes:episode>
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    <itunes:title>9: Stewardship, Support &amp; Strategy with Coleman Johnson, Chief Underwriting Officer at The Mutual Group</itunes:title>
    <title>9: Stewardship, Support &amp; Strategy with Coleman Johnson, Chief Underwriting Officer at The Mutual Group</title>
    <itunes:summary><![CDATA[Coleman Johnson, Chief Underwriting Officer at The Mutual Group, joins Insurance at 78 RPMs for a wide‑ranging conversation on underwriting discipline, servant leadership, and the value of staying curious in a constantly evolving risk environment. From an unconventional path into the industry to his emphasis on avoiding surprise through vigilance and relationship‑driven underwriting, Coleman shares how curiosity, culture, and adaptability have shaped his career. Plus, he reflects on the music...]]></itunes:summary>
    <description><![CDATA[<p>Coleman Johnson, Chief Underwriting Officer at The Mutual Group, joins Insurance at 78 RPMs for a wide‑ranging conversation on underwriting discipline, servant leadership, and the value of staying curious in a constantly evolving risk environment. From an unconventional path into the industry to his emphasis on avoiding surprise through vigilance and relationship‑driven underwriting, Coleman shares how curiosity, culture, and adaptability have shaped his career. Plus, he reflects on the music that’s influenced his life, and how those tracks mirror his outlook on leadership and growth. Tune in for his insights and another great playlist that hits all the right notes.</p>]]></description>
    <content:encoded><![CDATA[<p>Coleman Johnson, Chief Underwriting Officer at The Mutual Group, joins Insurance at 78 RPMs for a wide‑ranging conversation on underwriting discipline, servant leadership, and the value of staying curious in a constantly evolving risk environment. From an unconventional path into the industry to his emphasis on avoiding surprise through vigilance and relationship‑driven underwriting, Coleman shares how curiosity, culture, and adaptability have shaped his career. Plus, he reflects on the music that’s influenced his life, and how those tracks mirror his outlook on leadership and growth. Tune in for his insights and another great playlist that hits all the right notes.</p>]]></content:encoded>
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    <pubDate>Wed, 28 Jan 2026 13:00:00 -0700</pubDate>
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    <itunes:episode>9</itunes:episode>
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    <itunes:title>8: Purpose, Passion &amp; Professional Growth with Dawnmarie Black, Senior Vice President of Relationship Management at Amwins</itunes:title>
    <title>8: Purpose, Passion &amp; Professional Growth with Dawnmarie Black, Senior Vice President of Relationship Management at Amwins</title>
    <itunes:summary><![CDATA[Dawnmarie Black, Senior Vice President, Relationship Management at Amwins, makes an appearance for this next installment of Insurance at 78 RPMs. With an intentional and passionate background in the industry, she provides insights into a storied career and shares impactful moments from her life so far. Her soundtrack brings needed joy and optimism to listeners, alongside a few key lessons for a life of optimism and resilience.  ]]></itunes:summary>
    <description><![CDATA[<p>Dawnmarie Black, Senior Vice President, Relationship Management at Amwins, makes an appearance for this next installment of Insurance at 78 RPMs. With an intentional and passionate background in the industry, she provides insights into a storied career and shares impactful moments from her life so far. Her soundtrack brings needed joy and optimism to listeners, alongside a few key lessons for a life of optimism and resilience. </p>]]></description>
    <content:encoded><![CDATA[<p>Dawnmarie Black, Senior Vice President, Relationship Management at Amwins, makes an appearance for this next installment of Insurance at 78 RPMs. With an intentional and passionate background in the industry, she provides insights into a storied career and shares impactful moments from her life so far. Her soundtrack brings needed joy and optimism to listeners, alongside a few key lessons for a life of optimism and resilience. </p>]]></content:encoded>
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    <pubDate>Tue, 18 Nov 2025 02:00:00 -0700</pubDate>
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    <itunes:title>7: Guidance, Growth &amp; Generosity with John Johnson, CEO of DUAL North America </itunes:title>
    <title>7: Guidance, Growth &amp; Generosity with John Johnson, CEO of DUAL North America </title>
    <itunes:summary><![CDATA[John Johnson, CEO of DUAL North America, joins us for this next sensational episode of Insurance at 78 RPMs. He shares how he built his career in insurance and where he sees the industry continuing to evolve, as well as provides insight into transparent leadership and the relationship-driven nature of the industry. Plus, he gives an inside look at the songs and experiences that have shaped his personal playlist. ]]></itunes:summary>
    <description><![CDATA[<p>John Johnson, CEO of DUAL North America, joins us for this next sensational episode of Insurance at 78 RPMs. He shares how he built his career in insurance and where he sees the industry continuing to evolve, as well as provides insight into transparent leadership and the relationship-driven nature of the industry. Plus, he gives an inside look at the songs and experiences that have shaped his personal playlist.</p>]]></description>
    <content:encoded><![CDATA[<p>John Johnson, CEO of DUAL North America, joins us for this next sensational episode of Insurance at 78 RPMs. He shares how he built his career in insurance and where he sees the industry continuing to evolve, as well as provides insight into transparent leadership and the relationship-driven nature of the industry. Plus, he gives an inside look at the songs and experiences that have shaped his personal playlist.</p>]]></content:encoded>
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    <pubDate>Tue, 16 Sep 2025 02:00:00 -0600</pubDate>
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    <itunes:title>6: Commitment, Culture &amp; Continuing Forward with Brian McCarthy, Senior Vice President and Global Head of Other Property at RenaissanceRe</itunes:title>
    <title>6: Commitment, Culture &amp; Continuing Forward with Brian McCarthy, Senior Vice President and Global Head of Other Property at RenaissanceRe</title>
    <itunes:summary><![CDATA[Brian McCarthy, Senior Vice President and Global Head of Other Property at RenaissanceRe joins us for another electric episode of Insurance at 78 RPMs. With insight into how to be a culture driver and how to build a dynamic playlist, this episode has it all. Tune in to hear key insight into a tenured career in the industry, plus discover a few new anthems to jam out to.   ]]></itunes:summary>
    <description><![CDATA[<p>Brian McCarthy, Senior Vice President and Global Head of Other Property at RenaissanceRe joins us for another electric episode of Insurance at 78 RPMs. With insight into how to be a culture driver and how to build a dynamic playlist, this episode has it all. Tune in to hear key insight into a tenured career in the industry, plus discover a few new anthems to jam out to.  </p>]]></description>
    <content:encoded><![CDATA[<p>Brian McCarthy, Senior Vice President and Global Head of Other Property at RenaissanceRe joins us for another electric episode of Insurance at 78 RPMs. With insight into how to be a culture driver and how to build a dynamic playlist, this episode has it all. Tune in to hear key insight into a tenured career in the industry, plus discover a few new anthems to jam out to.  </p>]]></content:encoded>
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    <pubDate>Tue, 12 Aug 2025 02:00:00 -0600</pubDate>
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    <itunes:episode>6</itunes:episode>
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    <itunes:title>5: Optimism, Opportunities &amp; Being an Open Book with Jeff Cohen, Senior Vice President at Zywave</itunes:title>
    <title>5: Optimism, Opportunities &amp; Being an Open Book with Jeff Cohen, Senior Vice President at Zywave</title>
    <itunes:summary><![CDATA[Jeff Cohen, Senior Vice President of Zywave, joins us to share how being an open book progresses the industry and gives insight into his influential career. Alongside a list of high energy classic rock tunes, Jeff shares the trajectory of his career, as well as how community and data-driven leadership can shape success in many ways. Tune in to this latest episode for headbanging classics and an inspiring conversation between Jeff and our hosts!  ]]></itunes:summary>
    <description><![CDATA[<p>Jeff Cohen, Senior Vice President of Zywave, joins us to share how being an open book progresses the industry and gives insight into his influential career. Alongside a list of high energy classic rock tunes, Jeff shares the trajectory of his career, as well as how community and data-driven leadership can shape success in many ways. Tune in to this latest episode for headbanging classics and an inspiring conversation between Jeff and our hosts! </p>]]></description>
    <content:encoded><![CDATA[<p>Jeff Cohen, Senior Vice President of Zywave, joins us to share how being an open book progresses the industry and gives insight into his influential career. Alongside a list of high energy classic rock tunes, Jeff shares the trajectory of his career, as well as how community and data-driven leadership can shape success in many ways. Tune in to this latest episode for headbanging classics and an inspiring conversation between Jeff and our hosts! </p>]]></content:encoded>
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    <pubDate>Tue, 20 May 2025 02:00:00 -0600</pubDate>
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    <itunes:episode>5</itunes:episode>
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    <itunes:title>4: Milestones, Mentorship, &amp; Moving the Industry Forward with Brenda Austenfeld of RT Specialty</itunes:title>
    <title>4: Milestones, Mentorship, &amp; Moving the Industry Forward with Brenda Austenfeld of RT Specialty</title>
    <itunes:summary><![CDATA[Brenda Austenfeld of RT Specialty joins us during Women's History Month to share the arc of her legendary career (so far), with insights into what's emerging in the industry and just how far we've come. This fourth installment of Insurance at 78 RPMs celebrates Brenda's value to the industry and what it means to truly be a force for good. Plus, she brings along an empowering list of country tunes that any fan will want to stomp their feet to. ]]></itunes:summary>
    <description><![CDATA[<p>Brenda Austenfeld of RT Specialty joins us during Women&apos;s History Month to share the arc of her legendary career (so far), with insights into what&apos;s emerging in the industry and just how far we&apos;ve come. This fourth installment of Insurance at 78 RPMs celebrates Brenda&apos;s value to the industry and what it means to truly be a force for good. Plus, she brings along an empowering list of country tunes that any fan will want to stomp their feet to.</p>]]></description>
    <content:encoded><![CDATA[<p>Brenda Austenfeld of RT Specialty joins us during Women&apos;s History Month to share the arc of her legendary career (so far), with insights into what&apos;s emerging in the industry and just how far we&apos;ve come. This fourth installment of Insurance at 78 RPMs celebrates Brenda&apos;s value to the industry and what it means to truly be a force for good. Plus, she brings along an empowering list of country tunes that any fan will want to stomp their feet to.</p>]]></content:encoded>
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    <pubDate>Tue, 18 Mar 2025 02:00:00 -0600</pubDate>
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    <itunes:episode>4</itunes:episode>
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    <itunes:title>3: Responsibility, Respect, &amp; Relationships with Dan Hickey, President of AmTrust Specialty Insurance</itunes:title>
    <title>3: Responsibility, Respect, &amp; Relationships with Dan Hickey, President of AmTrust Specialty Insurance</title>
    <itunes:summary><![CDATA[Dan Hickey, President of AmTrust Specialty Insurance at AmTrust Financial Services joins us to talk through his incredible career arc and brings along a list of the iconic tunes that shaped his life. From Bob Dylan to Jethro Tull, this episode explores key life lessons learned through both legendary songwriting and lived experience with relationships of all kinds. This third installment of Insurance at 78 RPMs also includes a heartwarming surprise at the end! ]]></itunes:summary>
    <description><![CDATA[<p>Dan Hickey, President of AmTrust Specialty Insurance at AmTrust Financial Services joins us to talk through his incredible career arc and brings along a list of the iconic tunes that shaped his life. From Bob Dylan to Jethro Tull, this episode explores key life lessons learned through both legendary songwriting and lived experience with relationships of all kinds. This third installment of Insurance at 78 RPMs also includes a heartwarming surprise at the end!</p>]]></description>
    <content:encoded><![CDATA[<p>Dan Hickey, President of AmTrust Specialty Insurance at AmTrust Financial Services joins us to talk through his incredible career arc and brings along a list of the iconic tunes that shaped his life. From Bob Dylan to Jethro Tull, this episode explores key life lessons learned through both legendary songwriting and lived experience with relationships of all kinds. This third installment of Insurance at 78 RPMs also includes a heartwarming surprise at the end!</p>]]></content:encoded>
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    <pubDate>Wed, 29 Jan 2025 11:00:00 -0700</pubDate>
    <itunes:duration>3613</itunes:duration>
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    <itunes:title>2: Empathy, Expertise, &amp; Evolution with Bill Zachry, Executive Director at CompSense </itunes:title>
    <title>2: Empathy, Expertise, &amp; Evolution with Bill Zachry, Executive Director at CompSense </title>
    <itunes:summary><![CDATA[Bill Zachry, Executive Director at CompSense and a legend in workers' comp, joins us to share his inspiring journey from injured worker to industry leader. Tune in as we explore his visionary leadership, his mission to advocate for better outcomes, and his perspective on the future of the workers' comp industry. Plus, he brings classics from the likes of Simon &amp; Garfunkel, The Beatles, and more. ]]></itunes:summary>
    <description><![CDATA[<p>Bill Zachry, Executive Director at CompSense and a legend in workers&apos; comp, joins us to share his inspiring journey from injured worker to industry leader. Tune in as we explore his visionary leadership, his mission to advocate for better outcomes, and his perspective on the future of the workers&apos; comp industry. Plus, he brings classics from the likes of Simon &amp; Garfunkel, The Beatles, and more.</p>]]></description>
    <content:encoded><![CDATA[<p>Bill Zachry, Executive Director at CompSense and a legend in workers&apos; comp, joins us to share his inspiring journey from injured worker to industry leader. Tune in as we explore his visionary leadership, his mission to advocate for better outcomes, and his perspective on the future of the workers&apos; comp industry. Plus, he brings classics from the likes of Simon &amp; Garfunkel, The Beatles, and more.</p>]]></content:encoded>
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    <pubDate>Tue, 19 Nov 2024 02:00:00 -0700</pubDate>
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    <itunes:title>1: Leadership, Lyrics, &amp; Looking Ahead with DUAL&#39;s Executive Chairman, Kieran Sweeney</itunes:title>
    <title>1: Leadership, Lyrics, &amp; Looking Ahead with DUAL&#39;s Executive Chairman, Kieran Sweeney</title>
    <itunes:summary><![CDATA[Our first guest, Kieran Sweeney, Executive Chairman for DUAL Group joins us to discuss the future of the MGA, including challenges and triumphs in his own journey. Plus, he provides a killer list of songs from some of the greatest writers of our time, from David Bowie to Ed Sheeran.  ]]></itunes:summary>
    <description><![CDATA[<p>Our first guest, Kieran Sweeney, Executive Chairman for DUAL Group joins us to discuss the future of the MGA, including challenges and triumphs in his own journey. Plus, he provides a killer list of songs from some of the greatest writers of our time, from David Bowie to Ed Sheeran. </p>]]></description>
    <content:encoded><![CDATA[<p>Our first guest, Kieran Sweeney, Executive Chairman for DUAL Group joins us to discuss the future of the MGA, including challenges and triumphs in his own journey. Plus, he provides a killer list of songs from some of the greatest writers of our time, from David Bowie to Ed Sheeran. </p>]]></content:encoded>
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    <pubDate>Wed, 25 Sep 2024 12:00:00 -0600</pubDate>
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    <itunes:title>0.5: Meet the Hosts: Jon &amp; Connie on Music, Insurance, and What&#39;s to Come </itunes:title>
    <title>0.5: Meet the Hosts: Jon &amp; Connie on Music, Insurance, and What&#39;s to Come </title>
    <itunes:summary><![CDATA[An introduction to our podcast and the music interests of our hosts. This short episode dives into what you can expect from Insurance at 78 RPMs, directly from the hosts themselves. And, you'll get a taste of the songs that make up the soundtracks of their own lives. ]]></itunes:summary>
    <description><![CDATA[<p>An introduction to our podcast and the music interests of our hosts. This short episode dives into what you can expect from Insurance at 78 RPMs, directly from the hosts themselves. And, you&apos;ll get a taste of the songs that make up the soundtracks of their own lives.</p>]]></description>
    <content:encoded><![CDATA[<p>An introduction to our podcast and the music interests of our hosts. This short episode dives into what you can expect from Insurance at 78 RPMs, directly from the hosts themselves. And, you&apos;ll get a taste of the songs that make up the soundtracks of their own lives.</p>]]></content:encoded>
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    <pubDate>Fri, 20 Sep 2024 13:00:00 -0600</pubDate>
    <itunes:duration>1523</itunes:duration>
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