Less Than 15

Expert Q&A: Your Burning Cybersecurity Questions Answered

Fri, 05 Dec 2025 07:00:00 +1100

AI deepfakes, email security risks, and the single action to take tomorrow

In this extended final episode of our Cyber Resilience series, Aron Robertson answers real questions from business owners just like you.

From AI-powered deepfakes to managing employee mobile devices, from understanding the Notifiable Data Breach scheme to the uncomfortable truth about email security, this Q&A session covers the practical concerns and tough questions that keep business owners up at night. Aron provides honest, detailed answers that cut through the confusion and give you clear next steps.

Questions answered in this episode:

AI and emerging threats: How is AI making attacks more sophisticated? (Voice impersonation, deepfakes, and what's coming in 2026)
Device management: Should we require phones and tablets to be managed corporate devices? (Risk assessment framework)
Notifiable Data Breach scheme explained: What triggers a reportable breach? Who do you notify? What is the "harm" test?
ISO 27001 certification: Will it soon be required for professional services firms? (Spoiler: It's already happening in government tenders)
The first action to take tomorrow: What's the single most important step to strengthen your defences?
Email security reality check: How unsecure is email really? Should you avoid sending personal data via email?
Supply chain risk: Why your client's poor security becomes your problem
Building a safety culture: How to create an environment where employees report suspicious activity without fear
Token theft attacks: The emerging threat that bypasses MFA
Ransomware evolution: New "double extortion" tactics—stealing data before encrypting it
Social engineering in the AI era: Why verbal confirmation isn't foolproof anymore

Key Takeaway: The human element—building a culture where your team understands their value to attackers and feels safe reporting concerns—is your most powerful defense, even as technology evolves.

Featured Expert: Aron Robertson, Chief Commercial Officer, Strategic Group

Part of The Cyber Security Series: Episode 4 of 4

Less Than 15 is a show brought to you by leading Accountants and Business Advisors, DFK Australia New Zealand.

We help business owners make better decisions with our local knowledge, national connections and global reach.

Search for a firm here and have a conversation with us today!

Your Defence Playbook: Strategies, Insurance & Compliance

Thu, 04 Dec 2025 07:00:00 +1100

Beyond technology: insurance coverage, business continuity, and compliance explained

Now that you understand the threats and how attacks unfold, it's time to build your defences. In this comprehensive episode, Aron Robertson shares the essential strategies every business should implement - from multi-factor authentication to endpoint detection, from incident response planning to business continuity frameworks.

But protection isn't just about technology. Aron also explains the critical role of cyber insurance (what it actually covers and when to engage your insurer) and the governance frameworks that are increasingly becoming requirements for professional services firms, not just enterprises.

In this episode, you'll discover:

Defence Strategies:

Core resilience tactics every business needs (beyond basic MFA)
Why endpoint detection and response (EDR) is replacing traditional antivirus
The critical importance of incident response planning before disaster strikes
Access control: understanding who has access to what (files, email lists, systems)
Why security training and email hygiene are your strongest defences
The four phases of business continuity planning: assessment, recovery, finalisation, testing
Business impact analysis: mapping every system to understand cascading failures
Why your disaster recovery plan is "just paper" until you test it

Cyber Insurance:

Why cyber insurance is now essential, not optional
First-party coverage: crisis management, data recovery, business interruption
Understanding data extortion and ransom payment regulations
Third-party coverage: regulatory costs, multimedia liability, security liability
When to engage your insurer (earlier than you likely think)

Governance & Compliance:

Essential Eight maturity model explained
ISO 27001: why it's coming to SMEs, not just software companies
How compliance requirements are becoming client tender requirements
Other frameworks: NIST, SOC 2, and what they mean for professional services

Key Takeaway: Effective cyber resilience requires three pillars: technical defences, financial protection through insurance, and governance frameworks that prove your due diligence.

Featured Expert: Aron Robertson, Chief Commercial Officer, Strategic Group

Part of The Cyber Security Series: Episode 3 of 4

Anatomy of an Attack: Four Scenarios That Could Hit Tomorrow

Wed, 03 Dec 2025 07:00:00 +1100

From reconnaissance to encryption - how criminals execute attacks in real time

In this episode, Aron Robertson walks through the complete lifecycle of a cyber attack - from reconnaissance to exploitation to execution - then reveals four real-world scenarios that are hitting Australian businesses right now. From business email compromise to ransomware, these aren't hypothetical threats. These are the most commonly reported incidents affecting organisations just like yours, and Aron explains exactly how they unfold.

In this episode, you'll learn:

The three-phase attack lifecycle: reconnaissance, exploitation, and execution
Why attacks are methodical processes, not random events
Scenario 1: Business email compromise - how attackers impersonate trusted clients to redirect payments
Scenario 2: The insider threat - how one clicked malicious link can expose your business for months
Scenario 3: Identity theft through credential stealing and MFA fatigue attacks
Scenario 4: Ransomware - what really happens when attackers encrypt your systems in under an hour
Why multi-factor authentication (MFA) is NOT a silver bullet
How modern malware uses AI to constantly change and evade detection
The behavioural signals and "tradecraft" that reveal an attack is underway
Why unmanaged home devices create dangerous vulnerabilities
Password reset timing: how attackers exploit the window before you change credentials

Key Takeaway: Understanding how attacks actually work - step by step - is essential to recognising the warning signs and implementing effective defences.

Featured Expert: Aron Robertson, Chief Commercial Officer, Strategic Group

Part of The Cyber Security Series: Episode 2 of 4

The Growing Cyber Threat: Why Every Business is a Target

Tue, 02 Dec 2025 07:00:00 +1100

Welcome to the first episode of our Cyber Security series with Aaron Robertson, Chief Commercial Officer at Strategic Group. In this episode, we unpack the sobering reality of today's cyber threat landscape. With attacks costing Australian businesses more than ever before—and large enterprises seeing costs double in just one year - no organisation is too small to be a target. Aaron reveals the latest data from the Australian Signals Directorate and explains why the human factor, not technology failure, is behind 70% of breaches.

In this episode, you'll discover:

Latest Australian cyber threat statistics: why incidents are at record levels
The real cost of cyber attacks for SMEs versus large businesses (and why it's doubled)
The human factor: why 70% of breaches aren't caused by system failures
Who's really behind cyber attacks (it's not teenagers in hoodies)
The sophisticated business model of modern cybercrime organisations
How attackers use AI and "crime-as-a-service" to scale their operations
Dark web job postings: how criminal enterprises recruit and operate
The reconnaissance phase: what attackers learn about your business before they strike
Why publicly available information (LinkedIn, websites) is weaponised against you

Key Takeaway: Cyber attacks aren't random events—they're methodical, business-like operations. Understanding how attackers think is your first step toward protection.

Featured Expert: Aron Robertson, Chief Commercial Officer, Strategic Group

Episode 2 drops tomorrow: Anatomy of an Attack.

Season 2 Finale: 10 fast, practical episodes you may have missed

Tue, 22 Jul 2025 09:00:00 +1000

Season 2 of Less Than 15 was packed with sharp, actionable insights from across the DFK Australia New Zealand network, and our brilliant guests. In this finale episode, our host Angela Raspass recaps each episode and pulls out key takeaways you can use straight away.

From workplace culture to cashflow, AI to estate planning, this 10-episode season offers something for every business owner. If you missed a few along the way (or need a quick refresher), this wrap-up episode is the perfect place to start — or re-start — your listening.

💡 What we covered:

Why psychosocial hazards aren’t just HR talk — they’re leadership essentials
Three commandments for using AI without losing your brand voice
How ESG can be a strategic tool, not a compliance headache
The 30% task burden that’s holding you back — and how to shed it
Why profit ≠ cash (and 5 fixes if your bank balance is hurting)
Rethinking risk by starting with your people, not just your policies
What business estate planning really means — and the docs you need
The true pros and cons of self-managed super for business owners
What marketing metrics matter (hint: it’s not likes or follows)
The 3 big valuation myths that could derail your exit

✅ Your action step:

Scan the season titles and pick two episodes you didn’t listen to. Queue them up on your next commute, walk, or coffee break - and follow the links on the podcast page to grab the expert resources mentioned in each.Guest Highlights:

This season featured insights from:

Ep 11 – Wendy Jeffery-Lonnie (DFK Gooding Partners)
Understanding psychosocial hazards in the workplace
Ep 12 – Leanne Shelton (Human Edge AI Training)
How to keep your AI on-brand and authentic
Ep 13 – Chaitanya Mawji (DFK CIB)
Why ESG matters for small business (and how to make it strategic)
Ep 14 – Kristy Smith (Virtual Elves)
The 30% task burden holding you back — and how to let it go
Ep 15 – Mike McNab (DFK Oswin Griffiths Carlton)
Profit ≠ Cash: Why your bank balance might be lying to you
Ep 16 – Lisa Sisson (Unearth Consultancy)
Risk starts and ends with people — not policies
Ep 17 – Melissa Healy (DFK Everalls & Everalls Wealth)
Estate planning for business owners: Who’s holding the fort?
Ep 18 – Daniel Shaw (DFK Benjamin King Money)
Is a self-managed super fund the right move for your business?
Ep 19 – Leanne O’Sullivan (Adventure Digital)
The digital blind spots in your marketing (and what to track instead)
Ep 20 – Steven Tindale (DFK Gooding Partners)
The 3 big valuation myths that could derail your exit

We look forward to welcoming you to our next client support initiatives.

The 3 big valuation myths that could derail your exit

Tue, 15 Jul 2025 07:00:00 +1000

What many owners get wrong about timing, taxes and true value

If you think business valuation only matters when you're ready to sell, think again. This week, we speak with Steven Tindale, Partner at DFK Gooding Partners in Perth, about why getting an accurate business valuation well before a sale is one of the smartest strategic moves an owner can make.

Steven outlines the financial, strategic, and legal reasons to get a valuation early, and why waiting might cost you more than you think. From understanding your true market position to avoiding unexpected tax surprises and preparing for retirement or succession, this conversation offers many practical insights.

In this episode:

When and why you really need a business valuation (it’s not just for sale time)
Why your sale price may differ from your business valuation
Common valuation misconceptions that catch business owners out
The “silver handcuff” effect (and why you might not be able to walk away)
Key financial and non-financial factors that influence value
Actions you can take now to strengthen your valuation position

Ready to find out how sale-ready your business really is?

The Business Valuation Scorecard from DFK Gooding Partners takes just a minute to complete and gives you a clear snapshot of your business’s valuation risks and opportunities. It’s a smart first step before considering an official valuation—or even just starting the conversation.

About our guest:

Steven Tindale is a Partner with expertise in Business Services and Advisory at DFK Gooding Partners in Perth. With over 17 years of experience, Steven specialises in accounting, tax and advisory services and has a particular focus on business valuation, helping owners understand their value and maximise outcomes.

Before you post on the socials again, listen to this

Tue, 08 Jul 2025 08:00:00 +1000

The smart way to measure what’s working in your online marketing

Most business owners invest time, energy, and budget in digital marketing—often without knowing what's actually working. In this energising episode, Leanne O’Sullivan from Adventure Digital joins us to reveal the blind spots many businesses have and how to uncover the metrics that matter. Spoiler: it’s not all about likes and follows.

We unpack the four key areas of digital marketing, explain how to utilise your existing data more effectively, and walk you through how to track your customer journey more clearly. Whether you’re marketing a service or a product, this episode will help you stop guessing and start making more informed, confident decisions.

What we cover:

Why social media ≠ your whole digital marketing strategy
The four key digital marketing areas you should focus on
How to use UTM tracking and Google Analytics more effectively
The real role of email marketing and what to pay attention to
Why segmentation improves client retention and ROI
What not to do before reviewing your data

Action Step:
Download the free Google Data Studio template from the podcast page and connect your website analytics. Begin benchmarking where your traffic, leads, and sales are actually coming from so you can do more of what works. Visit this link to access the resource.

Guest Bio:
Leanne O’Sullivan is the founder and CEO of Adventure Digital, a marketing agency based in regional NSW that helps purpose-driven businesses thrive online. Known for her no-nonsense approach, Leanne specialises in simplifying digital marketing and helping clients understand what really drives leads and conversions. She’s a passionate advocate for data-informed decisions and smart, sustainable growth.

Is an SMSF right for you as a business owner?

Tue, 01 Jul 2025 08:00:00 +1000

What business owners need to know before managing their own super

For business owners, a self-managed super fund (SMSF) can offer flexibility, control, and some strategic benefits you might not have considered. But is it the right fit for you? In this episode, we chat with Daniel Shaw, Director and SMSF specialist at DFK Benjamin King Money in Melbourne, to explore when and why an SMSF might be a smart move—and the common traps to avoid.

Daniel explains the key benefits of SMSFs, who they’re best suited to, and the responsibilities that come with taking the DIY super path. If you’ve ever wondered whether you could (or should) rent your business premises from your own super fund, this one’s for you.

What we cover in this episode:

What a self-managed super fund (SMSF) is and how it differs from industry funds
Why SMSFs can suit business owners and when they’re not the right fit
How SMSFs can hold and lease commercial property to your business
Examples of surprising (but legal) SMSF investment options
Common risks and misconceptions—and how to avoid costly mistakes
Why early advice is essential, not optional

Action step:

Download our free checklist: The Lifecycle of a Self-Managed Super Fund and start thinking through whether this might be the right option for your business and retirement strategy. Then have a conversation with your accountant or licensed financial advisor.

Our Guest

Daniel Shaw is a Director at DFK Benjamin King Money in Melbourne and the firm’s in-house SMSF specialist. With deep experience in accounting, business strategy, and compliance, he helps clients utilise self-managed super funds strategically, balancing flexibility with smart risk management.

Who's holding the fort? Estate Planning for Business Owners

Tue, 24 Jun 2025 08:00:00 +1000

As a business owner, you’ve likely considered what happens to your personal assets when you’re no longer here, but what about your business? In this important episode, we speak with Melissa Healy, Senior Manager at DFK Everalls and Director of Everalls Wealth, to explore what estate planning looks like when your business is your biggest asset.

Melissa demystifies the complexities of estate planning beyond the personal will, explains the importance of enduring powers of attorney, and highlights the necessity of having a business continuity file. Whether you're a sole trader, part of a partnership, or operate through a trust, this conversation will help you take the steps to ensure your business is protected, no matter what happens.

In This Episode:

Why estate planning for business owners is more than just having a will
The role of enduring powers of attorney and company powers of attorney
What to include in your In Case of Emergency file
Key documents to review: partnership agreements, buy-sell agreements, shareholder agreements
Steps to take now to safeguard your business and your family

Guest Bio.

Melissa Healy is an Accountant, business adviser, and financial planner at DFK Everalls in Canberra. She's passionate about helping build better businesses and financial futures.

Resource:

Download the Business Estate Planning Checklist here.

Reframe risk to drive protection and innovation

Tue, 17 Jun 2025 07:00:00 +1000

The benefits of People-centred Risk Management

In this episode of Less Than 15, we speak with Lisa Sisson, author of Risk Starts and Ends with People and the founder of the Unearth consultancy.

We explore a refreshing take on risk management, one that prioritises people, not just policies. Lisa shares why the traditional ‘tick-the-box’ compliance approach is no longer sufficient, how disengagement is one of the greatest hidden risks in business, and what practical actions leaders can take to create safer and more innovative workplaces.

Whether you’re leading a team or flying solo, this episode is a must-listen for anyone ready to rethink how they identify, mitigate, and turn risks into opportunities.

In this episode, you'll learn:

Why risk management starts with mindset, not checklists
The connection between disengagement and increased exposure to risk
How your people can become your strongest ‘risk sensors’
The two types of risk every business faces
What it takes to build a “safe zone” where people speak up early
How to turn early warning signs into strategic advantage

Action Step:
Start by creating space for your team to speak up without fear. A simple first step: ask your people what risks they see and how the business could respond better.

Guest Bio:
Lisa Sisson is the author of Risk Starts and Ends with People and the founder of Unearth. She works with leaders and organisations to humanise their approach to risk management, helping them reduce exposure while enhancing engagement, culture, and performance. Use special code Lessthan15 for an exclusive discount on book purchases.

Profit ≠ Cash - Why a healthy P&L doesn’t mean a healthy bank balance

Tue, 10 Jun 2025 07:00:00 +1000

You’re profitable on paper, but your bank balance tells a different story. Why?

In this episode, we speak with Mike McNab, Partner at DFK Oswin Griffiths Carlton in Auckland, about the critical differences between profit and cash, and how too many business owners find out the hard way.

Mike breaks down five common cashflow killers, offers simple tactics to tighten your finances, and shares how to use tools like Xero and SYFT to stay ahead of the curve. This is a focused, practical chat to help you spot risks, boost cash, and make better decisions in any market conditions.

In this episode, we cover:

Why profit doesn’t guarantee positive cashflow
The 5 biggest cashflow killers to watch for
How to spot patterns in customer payments
Strategies to speed up cash collection
Simple Xero tools to track cash and stay alert
How tech can reduce surprises and support smarter decisions

Mike also mentioned the value of using SYFT, an AI-powered cloud software that can create reports, forecasts, dashboards, and consolidations.

Action Step
Take 10 minutes each day to review your cashflow. Ask: What’s due in? What’s due out? Any red flags? Start tracking patterns before they become problems.

Guest Bio
Mike McNab is a Partner at DFK Oswin Griffiths Carlton in Auckland. With deep expertise in business performance and advisory, he helps SMEs across New Zealand navigate the complex relationship between profitability, cashflow, and sustainability, often using tech tools to make smarter, faster decisions.

Free yourself from the 30% burden

Tue, 03 Jun 2025 07:00:00 +1000

How to stop doing everything and lead your business forward

Are you spending too much time on tasks that someone else could be doing? If you’re still stuck doing everything in your business, you’re not alone—and you may be carrying what today’s guest calls “the 30% burden.”

In this practical episode, Kristy Smith, the Founder of outsourcing specialists Virtual Elves, shares her method for identifying, systemising, and letting go of the time-consuming tasks that keep business owners out of their zone of genius. You’ll learn how to free up space to think, lead, and grow without losing control.

In this episode, we cover:

What the “30% burden” looks like in a typical business
The mindset shift required to let go of tasks
The power of SAD: systemise, automate, delegate—or ditch
Why ditching tasks can be just as powerful as delegating
How to run a simple time-and-task audit in just 5 days
Six categories that help you organise and identify your overwhelm

Action Step
Start tracking your time and tasks for five days—just jot down what you’re doing and when. It will give you a clear picture of what you can systemise, automate, delegate or ditch. Then use Kristy’s free downloadable list of “101 things a VA can do” to spark ideas.

Guest Bio

Kristy Smith is the founder of Virtual Elves, a business she launched in 2009 to help small business owners reclaim their time and scale with support. She is an expert in virtual assistance, delegation strategies, and business systems.

ESG for SMEs: Why it matters more than you think

Tue, 27 May 2025 08:00:00 +1000

Stay competitive, attract top talent, and secure funding by becoming ESG-ready.

ESG (Environmental, Social and Governance) isn't just a corporate buzzword, it’s becoming a business reality for small and medium-sized enterprises. In this episode, CIB Audit Director Chaitanya Mawji explains why ESG is no longer just for the big end of town.

We explore how ESG frameworks can attract top talent, influence funding opportunities, and satisfy supply chain expectations, plus, why it’s smarter to view ESG as a strategic investment, not just a compliance burden.

Whether you're a business owner wanting to stay competitive, win more tenders, or future-proof your operations, this is the 15-minute insight you need.

In this episode, we cover:

What ESG really means and why it applies to SMEs
The dual pressure of compliance and strategic positioning
How ESG can help unlock green loans and funding
The influence of ESG on customer and hiring decisions
Why ESG disclosures might hit your inbox even if you’re not legally required

Action Step
Google “ESG in [your industry]” to get a quick overview of emerging expectations, and start thinking about where ESG fits into your brand, operations, and future plans.

Guest Bio
Chaitanya Mawji is Audit Director at CIB Accountants and Advisors, our DFKANZ firm in Parramatta. With deep experience across assurance and compliance, he's passionate about helping businesses view ESG as an opportunity for growth and innovation, not just red tape.

Don't miss the ESG Webinar with Chaitanya

1pm AEST Thursday, July 3. More depth, and the opportunity to ask questions - register here

Keeping AI on brand and authentic

Tue, 20 May 2025 07:00:00 +1000

AI can turbocharge your productivity, but without care, it can also erode the trust you’ve worked so hard to build with your audience. In this energising and practical conversation, Angela is joined by AI coach and speaker Leanne Shelton, CEO of Human Edge AI Training, to explore how business owners can harness AI for content creation without losing their human touch.

Leanne shares real-world examples, her “three commandments” for training your AI, and tips for prompt refinement that boost both quality and connection. Whether you’re using AI to write emails, blog posts, or proposals, this episode will help you amplify your voice, not erase it.

In this episode, you’ll learn:

Why saving time isn’t the only goal with AI—and how to avoid the “productivity trap”
The 3 essential areas to train your AI tool on (brand, business, and customer)
How to improve your prompt skills and build a collaborative relationship with your AI assistant
What good AI content sounds like—and why the best AI outputs feel fully human

Bonus Resource
Download Leanne’s free Brand Voice Prompting Guide to start training your tool the right way.

Action Step:
Pick one key area of communication, like LinkedIn posts or proposals, and start training your AI tool today. Add examples, tweak the outputs, and watch the quality improve.

Psychosocial Hazards in the Workplace

Tue, 13 May 2025 07:00:00 +1000

Psychosocial hazards might sound like corporate jargon, but at the heart of it, we’re talking about protecting your people from harm at work. In this episode, Wendy Jeffery-Lonnie from DFK Gooding Partners returns to break it down in plain English.

We explore what psychological safety really means, why it’s becoming a non-negotiable in business today, and what you, as a business owner, can do to create a safer, more sustainable workplace culture.

Whether you’ve heard whispers about legislation changes or just want to do better for your team, this episode is a must-listen. Wendy shares practical, common-sense ideas for identifying risks and taking simple steps to make work better for everyone.

What We Cover in Less Than 15 Minutes

What psychosocial hazards actually are and why they matter
How unaddressed stress at work can become a physical and legal risk
The link between clarity, autonomy, support, and safety
The role of leaders in shaping a wellbeing-focused culture
Where to start—even if you feel unsure or under-resourced

Download the Psychologically Safe Workplaces Checklist compiled by Wendy here.

And access the psychosocial hazards guidelines from Safe Work Australia or your local WHS site.

Take action - Choose one area, such as role clarity, workload, or support, and ask your team for honest input. Start there, and build from what you learn.

You can revisit Wendy's episode on The Right to Disconnect legislation here.

Season Two - What's coming!

Tue, 06 May 2025 09:00:00 +1000

Welcome back to Less Than 15, the bite-sized podcast series by DFK Australia New Zealand, designed for time-poor business owners who still want quality insights. In this intro episode to Season 2, host Angela Raspass gives you a sneak peek into the practical and strategic topics coming your way over the next ten weeks.

You’ll hear from a mix of expert advisors from across the DFK network and guest specialists who deliver succinct, real-world guidance that helps you lead, grow, and future-proof your business. From AI and brand voice to psychological safety, digital marketing metrics, and estate planning, this season is packed with timely insights and action steps.

If you’re looking for high-value, low-fuss business content you can apply right away, you're in the right place. Subscribe today and tune in each Tuesday to catch the latest episode.

In Season 2, we’ll explore:

How to meet your psychological safety responsibilities
What ESG really means for SMEs
How to infuse your brand voice into your AI tools
Where risk starts and how to lead through it
How to reduce task overload and reclaim thinking time
The must-know digital marketing metrics
Self-managed super funds and estate planning essentials
…and more.

Listen now, subscribe, and get actionable insights every Tuesday in under 15 minutes.

The Finale! Key Insights and Resources from Series One of Less Than 15

Tue, 08 Oct 2024 07:00:00 +1100

In this special final episode of Less Than 15, we take a journey through the highlights of Series 1, revisiting the most valuable insights from our guests and suggesting one key action you can implement immediately to strengthen your business.

From navigating tough times to preparing your business for sale, each episode was packed with actionable advice — and we’ve also included links to free resources that can help you dive deeper.

Key Takeaways from This Episode:

Episode 1: Insights for Tough Times with Rob Shelton
Focus on balancing cost-cutting with growth opportunities.
Episode 2: The Hidden Business Economy with Liz Fleming
Unlock grant opportunities with a strategic plan.

Free Resource: Grant Application Checklist & Australian Grants Search Sites.
Episode 3: Open the Door to Innovation with Reverse Mentoring with Maree McPherson. Bring diverse perspectives into your leadership.

Free Resource: The differences between coaching and mentoring
Episode 4: The Productivity Power of AI for SMEs with Gihan Perera
AI can streamline processes and free up time.

Free Resource: Accelerate AI: Build your capability rapidly
Episode 5: The Right to Disconnect with Wendy Jeffery-Lonnie
Build clear out-of-hours communication policies for your team.

Free Resource: Right to Disconnect Guide and Checklist
Episode 6: Everyday Cybersecurity with Christina Arcane
Implement strong password hygiene and educate your team.

Free Resource: Launching your cybersecurity employee program
Episode 7: Creating Menopause-Friendly Workplaces with Sonya Lovell
Simple adjustments can make a big difference in supporting staff.

Free Resource: Menopause-Friendly Workplace Checklist.
Episode 8: Data-Driven Business Decisions with Mitchell Brooks
Track KPIs in real-time for smarter business growth.
Episode 9: Shorter, Smarter Meetings with Donna McGeorge
Keep meetings to 25 minutes to maximise efficiency.

Free Resource: A Guide to Transform Your Meetings.
Episode 10: Getting Your Business Ready for Sale with Gary Nugent
Start planning 3-5 years ahead to maximize business value.

If you found value in this series, take a moment to subscribe so you don’t miss out on Series 2 of Less Than 15 — where we’ll continue to provide you with expert advice and actionable insights to grow your business!

How to maximise the sale price of your business

Tue, 01 Oct 2024 07:00:00 +1000

Preparing Your Business for Sale: Start Early, Sell Smart

Selling your business is one of the most significant decisions you’ll make as a business owner. In this episode of Less Than 15, Gary Nugent, Managing Partner at DFK Nugent in Melbourne and Chair of DFK Australia New Zealand, shares how to prepare your business for sale.

Gary explains why it’s crucial to start planning 3 to 5 years in advance and provides practical advice on how to increase your business’s value before you even think about selling.

If you want to ensure you’re not leaving money on the table, this episode is a must-listen.

Key Takeaways:

Start with the End in Mind:
- Most business owners leave it too late to start preparing for a sale. Gary recommends starting at least 3 to 5 years in advance to ensure you have enough time to make necessary improvements and position your business for the best possible sale price.
Avoid Common Pitfalls:
- The biggest risk of leaving it too late is that you’ll end up selling your business for less than it’s worth. If you don’t have enough time to lock in key people or fix issues within the business, it may appear less attractive to potential buyers and you could become a “price taker” rather than getting what your business is truly worth.
Focus on Key Areas for Improvement:
- Gary highlights the importance of focusing on core areas like brand strength, system documentation, key people, business plans, and client relationships. Think about what makes franchises successful: a strong brand, documented systems, and clear plans.
Create a Transferable Business:
- It’s not about selling you—it’s about selling the business. Make sure you have systems in place that allow the business to run independently of you. This means empowering your team and ensuring your processes are well-documented.
Different Avenues to Market:
- From selling to a competitor to engaging with brokers or attending trade fairs, Gary outlines multiple pathways to selling your business. Each comes with its own risks and benefits, so it’s important to choose the right strategy based on your goals and timeline.

Why You Should Listen:

If you’re a business owner thinking about selling your business—whether it’s in 3 years or 10 years—this episode provides invaluable advice on how to maximise your business’s value and avoid common pitfalls. Don’t leave this important decision to the last minute. Start planning now to ensure a successful and profitable sale.

Guest Information:

Gary Nugent is the Managing Partner of DFK Nugent in Melbourne and the Chair of DFK Australia New Zealand. With extensive experience in advising businesses on mergers, acquisitions, and sales, Gary is a seasoned expert in preparing businesses for sale and ensuring owners get the best value for their hard work.

Make your meetings shorter, sharper, and smarter!

Tue, 24 Sep 2024 07:00:00 +1000

Meetings can be a huge time drain for business owners like you. In this episode of Less Than 15, Donna McGeorge, an expert in productivity and efficiency, discusses how you can cut your meetings down to just 25 minutes without sacrificing effectiveness.

Donna shares practical strategies to make meetings more focused and productive, so you can free up your time for what really matters. If your calendar is packed with back-to-back meetings, this episode is for you!

Key Takeaways:

The Problem with 60-Minute Meetings:
- Most meetings are set for an hour by default, but they often waste valuable time. Donna explains why cutting meetings down to 25 minutes creates a sense of urgency and focus, leading to better outcomes in less time.
Creating Focus and Clarity:
- When you limit a meeting to 25 minutes, everyone knows they need to get to the point quickly. This sense of urgency eliminates unnecessary chatter and gets everyone aligned on the task at hand.
Managing Different Types of Meetings:
- Short, sharp meetings work best for operational discussions or regular check-ins with 5-7 participants. For more strategic or creative sessions, consider using structured frameworks to maximise productivity even in a shorter time frame.
Avoiding Common Pitfalls:
- Don't just replace one-hour meetings with more short ones! Use the extra time to catch up on work, decompress, or prepare for your next meeting. It’s about having fewer, better meetings.
Taking the Leap:
- You don’t need anyone’s permission to make your meetings shorter. Start with your own meetings and lead by example. Set the expectation that meetings will be 25 minutes, with a clear purpose and desired outcomes.

Why You Should Listen:

If you’re overwhelmed by back-to-back meetings and want to take control of your schedule, this episode offers practical steps to make your meetings shorter and more productive. Learn how to create space for the work that truly matters!

Visit the dfkanz website episode page to download your free guide from Donna to transform your own meetings.

Guest Information:

Donna McGeorge is a productivity and efficiency expert, author, and speaker. She helps businesses and individuals reclaim their time by making meetings more effective and impactful.

From gut feel to data-driven decisions for business growth

Tue, 17 Sep 2024 12:00:00 +1000

From gut feel to data-driven decisions for business growth

As a business owner, you know that setting the right goals can make or break your success. In this episode of Less Than 15, I’m joined by Mitchell Brooks, Partner at DFK Hirn Newey in Brisbane, to show you how combining your gut instincts with real-time data can unlock your business’s full potential. We’ll discuss how to use technology to track key performance indicators (KPIs), measure your goals in real-time, and make smarter, data-driven decisions that drive real growth.

Key Takeaways:

Why You Need to Set Clear Goals:

Without clear, defined goals, your business risks losing direction with success happening by accident, rather than repeatable, scaleable design. Mitchell explains that having goals in your head is not enough—you need to vocalise them and share them with your team so everyone is aligned and working towards the same targets.

Avoiding Common Pitfalls:

One of the biggest mistakes business owners make is not communicating their goals. Whether you’re aiming to increase sales or reduce costs, it’s crucial to ensure your team knows what those targets are so they can contribute to achieving them.

Using Tech to Track Progress:

You don’t have to be a tech expert to use cloud-based tools like Xero to track your goals in real-time. Mitchell shares how you can easily set up dashboards to monitor KPIs such as sales, profitability, and customer growth—all without getting lost in spreadsheets.

Customising How You See Your Data:

Every business is different, and so is every business owner. Whether you prefer detailed reports or visual dashboards, Mitchell explains how you can tailor how your data is presented, making it easier to keep your finger on the pulse of your business.

Real-Life Application:

Mitchell walks you through a real-world example of how he’s helped clients use data to improve their profitability. From tracking gross profit margins to monitoring sales numbers, he demonstrates how to turn insights into action, driving growth and efficiency.

Why You Should Listen:

You’re busy, and so is your team. However, making time to set and track meaningful goals could be the key to unlocking more profit and smoother operations. This episode will give you practical, actionable steps to combine your business instincts with the power of data—helping you achieve goals that grow your business.

Our Guest - Mitchell Brooks

Mitchell Brooks is a Partner at DFK Hirn Newey, specialising in helping businesses leverage data and technology to make informed decisions and drive profitability. He has extensive experience working with small and medium-sized businesses, helping them set actionable goals and track their progress with real-time data.

Creating Menopause Friendly Workplaces

Tue, 10 Sep 2024 07:00:00 +1000

In this episode, we speak with Sonya Lovell, Training and Communications Director for Menopause Friendly Australia about why businesses need to become menopause-friendly and how simple adjustments in the workplace can support staff during this life stage. This is a must-listen for business owners and leaders who want to foster inclusivity and retain experienced staff, all while enhancing productivity and employee well-being.

Key Takeaways:

Why Menopause Matters in the Workplace:
- With 81% of people going through menopause currently in the workforce, Sonya highlights the growing importance of creating a supportive environment. Women over 50 represent the fastest-growing demographic in the workforce, making it crucial for businesses to understand how to accommodate menopause-related challenges.
Education is Key:
- The first step is educating leaders and staff about menopause and its different phases. Menopause is not just a brief moment but includes perimenopause, which can begin as early as age 40 and last for several years. Understanding this timeline can help businesses make better-informed decisions about workplace accommodations.
Dispelling Common Myths:
- Myth 1: Menopause is a brief event that occurs only in your 50s. In reality, symptoms can start a decade earlier.
- Myth 2: Employees want menopause leave. Sonya shares that most women prioritise flexible working arrangements over dedicated leave.
- Myth 3: Hormone therapy is the one-size-fits-all solution. While it helps some, other lifestyle changes and workplace support are also important.
Tailoring Workplace Support:
- Creating a menopause-friendly workplace doesn’t have to involve significant costs or complex policies. Simple changes like flexible start times, appropriate uniforms, and understanding cognitive challenges (such as brain fog) can make a huge difference. Employers should actively ask their staff what support they need.
The Benefits of a Menopause-Friendly Workplace:
- Retaining experienced staff, reducing sick leave, and lowering hiring costs are just some measurable benefits of fostering a supportive environment. Sonya emphasises that this is a win-win for both employees and employers.

Guest Information:

Sonya Lovell is the Training and Communications Manager for Menopause Friendly Australia and the host of the Dear Menopause podcast. She is an advocate for menopause education in the workplace, helping organisations create supportive environments for their employees.

Everyday Cyber Security - how to protect your business

Tue, 03 Sep 2024 07:00:00 +1000

In this episode, Christina Arcane, Director of Inspire Cyber, shares practical cybersecurity measures that every small to medium-sized business should implement.

With recent high-profile cyber incidents making headlines, Christine breaks down how even smaller breaches can be devastating and offers actionable advice on how to safeguard your business.

Whether you’re just starting to think about cybersecurity or looking to strengthen your existing practices, this episode provides essential insights to help protect your organisation from everyday threats.

Key Takeaways:

Understanding the Risks:
- High-Profile vs. Everyday Threats: While large-scale cyber incidents like those affecting Optus and Medibank grab headlines, Christine highlights the importance of protecting your business from smaller, yet potentially devastating, attacks that often go unreported.
Critical Conversations with IT:
- Key Questions to Ask: Christine emphasises the need for business owners to engage with their IT teams by asking the right questions. For example, how aligned is your organisation with the Australian Government's Essential Eight cybersecurity strategies? Regularly revisiting these discussions ensures your business stays protected.
Password Hygiene:
- The Dangers of Reusing Passwords: One of the most common vulnerabilities is password reuse across multiple accounts. Christine explains how credential stuffing attacks can occur when the same password is used on different sites, leading to unauthorised access and potential breaches.
Internal vs. Perimeter Security:
- Two Lines of Defence: Christine introduces the concept of perimeter security (like firewalls and MFA) versus internal security (such as access control and data storage practices). She stresses that while preventing entry is crucial, protecting your internal systems is equally important once a breach occurs.
Empowering Your Employees:
- The Role of Education: Christine argues that employees are often seen as the weakest link in cybersecurity but believes they can be your strongest asset with the right education. She suggests creating a culture of openness and continuous learning to help employees recognise and avoid threats.

Our guest - Christina Arcane

Christina is a renowned cyber security education specialist and the Director of InspireCyber.

With years of experience across IT, Cyber Security and Privacy domains, including the successful launch of her own cyber security SaaS startup BreachAware, leading its operations right through to acquisition in 2020. Christina is now dedicated to empowering organisations to equip their employees with the knowledge and confidence to navigate the complex cybersecurity landscape effectively.

Links and Resources:

Australian Government's Essential Eight Strategies: Visit Here
InspireCyber: Visit Here
Download: Launching Your Employee Cybersecurity Program

Demystifying the Right to Disconnect: What SMEs Need to Know"

Tue, 27 Aug 2024 07:00:00 +1000

In this episode Wendy Jeffery-Lonnie, HR Manager at DFK Gooding Partners in Perth, covers the Right to Disconnect legislation and its implications for small to medium-sized businesses.

Wendy provides practical advice on how to proactively address this legislation, ensuring it integrates smoothly into existing operations and maintaining positive employee relatiosnhips.

Whether you're concerned about compliance or looking to foster a healthy work-life balance for your team, this episode offers valuable insights.

Key Takeaways:

Understanding the legislation:
- The Right to Disconnect legislation gives employees the right to refuse unreasonable out-of-hours contact. Wendy clarifies that it’s not about banning all communication after hours but about defining what constitutes "reasonable" contact for your business.
The importance of proactive communication:
- Open dialogue with your team is crucial. Wendy highlights the importance of having proactive discussions to set clear expectations and avoid misunderstandings. She also offers a checklist of questions to guide these conversations, which can be downloaded from the show notes.
Tailoring policies to your business:
- Every business is different, and what’s reasonable for one industry might not be for another. Wendy discusses how the Fair Work Act and industry-specific awards can provide guidance, and why it’s important to customise your policies to reflect the unique needs of your business and workforce.
Practical implementation tips:
- Simple actions like using delayed email sends and setting clear boundaries for after-hours communication can go a long way in preventing stress and potential legal issues. Wendy offers actionable steps that businesses can take right now to prepare for the new legislation.
Why you need to act now:
- With the legislation becoming law soon, Wendy emphasises the importance of getting on the front foot. By taking proactive steps now, you can ensure your business is compliant and avoid any last-minute complications.

Harness the productivity power of AI for your business

Tue, 20 Aug 2024 07:00:00 +1000

Harness the productivity power of AI for your business

In this episode, renowned business futurist, AI researcher, and author, Gihan Perera, outlines the transformative power of AI for small to medium-sized businesses.

In a must-listen for business owners looking to future-proof their operations and harness the power of AI today, Gihan shares practical examples of how AI can boost productivity and enhance customer experiences, while also debunking common fears about AI taking over jobs.

Key Takeaways:

Boost productivity:

Streamline routine tasks: Learn how a daycare centre reduced the time to create child development plans from 3 hours to just 15 minutes using AI, freeing up staff for more meaningful work.
Frequent updates: With AI handling repetitive tasks, businesses can update key processes more often, leading to greater efficiency and relevance.

Enhance your customer experience:

Personalisation at scale: AI enables businesses to deliver tailored customer experiences, like personalised recommendations and faster responses, without increasing staff workload.
Improved service frequency: Regular, AI-driven updates can significantly enhance client satisfaction and loyalty, as shown by the daycare’s improved parent interactions.

Getting Started with AI:

Easy entry point: Begin with simple, low-risk tasks to get comfortable with AI, such as planning personal events, before applying it to business projects.
Tool Selection: Use AI itself to identify the best tools for your business needs, ensuring a smooth and informed start.

Empowering Your Team:

Identify AI Champions: Find and support team members who are eager to explore AI, allowing them to lead its integration in your business.
Responsible use: Involve your IT team to ensure AI is used safely and securely, protecting sensitive data and maintaining compliance.

Long-term AI Impact:

AI as a Daily Tool: Embrace AI now to prepare your business for a future where AI is a standard part of operations, similar to how we use the internet today.
Continuous Learning: Stay adaptable as AI technology evolves, ensuring your business remains at the forefront of innovation.

Download the resource for this episode: Accelerate AI: Build your AI capability fast

www.GihanPerera.com

Open the door to innovation with Reverse Mentoring with Maree McPherson

Tue, 13 Aug 2024 08:00:00 +1000

In this episode, we delve into the topic of reverse mentoring and its significance for SME owners and leaders, with Leadership Expert, Maree McPherson.

Key Points:

Maree shares her experience of reverse mentoring, emphasizing the value of gaining different perspectives and insights, rather than solely relying on traditional mentorship dynamics.
Reverse Mentoring helps avoid groupthink and embrace diverse viewpoints from within and outside an organisation to foster innovation and prevent unconscious bias.
Reverse mentoring includes diversity in culture, gender, age, and life experiences.
Essential components for implementing a reverse mentoring program include excellent matching, training for both mentees and mentors and setting time limits to focus on achieving specific outcomes.
Assess the diversity of your advice circles and identify missing perspectives – perhaps even consider unconventional sources for reverse mentoring, such as your kids' friends!

A great article for further reading is here in the Harvard Business Review

Find out more about Maree McPherson and her work here.

Are you missing out on the hidden business funding economy?

Tue, 13 Aug 2024 08:00:00 +1000

Liz Fleming, Founder of The Grants Club, shares the hidden economy of grants that are available for businesses.

Key points covered in the episode include:

Myth Busting: Grants are often perceived as too hard to apply for, but with the right approach and support, the benefits can outweigh the challenges.
Broad Availability: Contrary to popular belief, grants are not just for charities and non-profits. Both for-purpose and for-profit businesses can tap into local, state, and federal government grant opportunities.
Strategic Planning: Emphasising the importance of having a strategic growth plan, Liz highlights that readiness and alignment with government objectives play a crucial role in successful grant applications.
Impact & Categories: Grants centre around categories like innovation, technology, sustainability, and expansion. Examples that showcase the broader impact grants can have on businesses and communities are shared.
Practical Tips: Liz recommends creating a wish list, exploring local council and government grant options, and utilising grant directories to identify opportunities for strategic growth.

You can download a copy of the Grant Application Checklist here, and the Australian Grants Search Sites here.

You can find out more about The Grants Club here.

Back to business basics wisdom you might have overlooked

Tue, 13 Aug 2024 08:00:00 +1000

In this episode, Rob Shelton, the Managing Director of DFK Everalls in Canberra brings 30 years of business observations and insights to the table as we delve into the back-to-basics philosophy and the role this plays in navigating difficult times in business.

Key Takeaways:

Communication is vital during challenging times - Open, honest conversations with business partners and advisors are essential.
Utilising dashboards and data-driven insights can help in identifying early signs of a downturn.
Strike a balance between cost-cutting and growth potential - Focusing on revenue growth rather than solely resorting to cost-cutting measures.
Taking a proactive approach by seeking opportunities amid challenges - such as mergers, acquisitions, and talent acquisition.

Key Points:

Recognise the early signs of business impact, such as reduced inquiries, website traffic, and cash flow slowing down.
Common mistakes to avoid include denial, poor cash flow management, and excessive knee-jerk cost-cutting reactions.
Balance your long-term strategies alongside short-term goals when you face potential challenges such as interest rate fluctuations.
It’s important to gather multiple perspectives and external guidance to inform your strategic decisions.

The key message overall is to "look, listen, and respond" rather than react, as informed and thoughtful responses to business challenges is vital for long-term success.

Contact Information:

Connect with Rob Shelton via the DFK Everalls website or search for a DFKANZ firm near you on our Find a Firm Page

Introducing Less Than 15 - what to expect!

Tue, 06 Aug 2024 10:00:00 +1000

Welcome to Less Than 15, a podcast delivering bite-sized actionable insights for busy business owners brought to you by Accountants and Business Advisors DFK Australia New Zealand.

Each week we'll be providing practical tips and valuable knowledge that you can immediately apply.

In Season 1 covers we'll be covering diverse topics including Going back to business basics, innovation via reverse mentoring, everyday cybersecurity, data-driven decision-making, creating neuro-friendly workplaces, and much more.

Each episode will feature experts from within our firms and special guests from various fields and many of our episodes will be accompanied by useful downloadable resources and guides for taking action on the insights shared.

Our official launch date is Tuesday, August 13th, with the first three episodes available immediately and new episodes then released weekly on a Tuesday.

Subscribe now to never miss a fresh insight!

Less Than 15 and DFK Australia and New Zealand, helping business owners make better decisions through local knowledge, national connections, and global reach.