Taking The Supply Chain Pulse Thu, 11 Jun 2026 20:01:33 -0400 http://www.stonge.com en-us © 2026 Taking The Supply Chain Pulse yes 817dbe4f-eeda-511c-9ade-9b0757a9e51c St. Onge episodic false St. Onge’s Healthcare Hall of Famer and industry icon, Fred Crans, chats with leaders from all areas of healthcare to discuss the issues of today's- threats, challenges and emerging trends and technologies in a lighthearted and engaging manner.

ENGINEERING A BETTER HEALTHCARE SYSTEM

We provide comprehensive planning and design services to develop world-class facilities and highly effective support services operations. Our capabilities in hospital supply chain consulting include applied industrial engineering, lean methodologies, systems thinking, and operations research to enable improved patient care and staff satisfaction. We are proud to have worked with over 100 hospitals, including 18 of the top 22 in the US, utilizing diverse design strategies, post-construction implementation, and change management.

]]> Buzzsprout (https://www.buzzsprout.com) Supply Chain, Healthcare St. Onge https://storage.buzzsprout.com/mbmtj8nz5bw7eg1bux78pijavdsz?.jpg Taking The Supply Chain Pulse http://www.stonge.com Fred Crans Kim Jones on Sterile Processing Improvements That Drive OR Efficiency Kim Jones on Sterile Processing Improvements That Drive OR Efficiency Encore Episode: We talk with sterile processing expert Kim Jones about why central sterile is the hidden driver of operating room performance and patient safety. This conversation is still highly relevant as health systems continue to face OR efficiency and staffing challenges.

  • how Kim transitioned from HR into sterile processing leadership and education
  • how certification and education directly impact performance and team pride
  • why small breakdowns in SPD drive major OR delays and disrupt surgical schedules
  • where OR, sterile processing, and supply chain fall out of sync and how communication gaps create ripple effects
  • how to build trust with surgeons through stronger partnerships and visible OR leadership support
  • what audits at leading health systems reveal, including outdated assumptions about SPD performance
  • why Lean efforts break down when point-of-use cleaning and tray completeness are inconsistent
  • how traditional staffing models miss complexity and why volume alone is misleading
  • where robotics and automation can improve safety, reduce injuries, and increase throughput
  • how traveler pay gaps and post-pandemic dynamics are fueling ongoing retention challenges
  • how to confidently make the case to the C-suite using both data and real operational constraints


Subscribe: Don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones we might have missed. Got a topic you're fired up about, or maybe you want to be a guest on the show? I would love to hear from you. Just reach out atfcrans@stonge.com. 


Send us Fan Mail

]]> Encore Episode: We talk with sterile processing expert Kim Jones about why central sterile is the hidden driver of operating room performance and patient safety. This conversation is still highly relevant as health systems continue to face OR efficiency and staffing challenges.

  • how Kim transitioned from HR into sterile processing leadership and education
  • how certification and education directly impact performance and team pride
  • why small breakdowns in SPD drive major OR delays and disrupt surgical schedules
  • where OR, sterile processing, and supply chain fall out of sync and how communication gaps create ripple effects
  • how to build trust with surgeons through stronger partnerships and visible OR leadership support
  • what audits at leading health systems reveal, including outdated assumptions about SPD performance
  • why Lean efforts break down when point-of-use cleaning and tray completeness are inconsistent
  • how traditional staffing models miss complexity and why volume alone is misleading
  • where robotics and automation can improve safety, reduce injuries, and increase throughput
  • how traveler pay gaps and post-pandemic dynamics are fueling ongoing retention challenges
  • how to confidently make the case to the C-suite using both data and real operational constraints


Subscribe: Don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones we might have missed. Got a topic you're fired up about, or maybe you want to be a guest on the show? I would love to hear from you. Just reach out atfcrans@stonge.com. 


Send us Fan Mail

]]> St. Onge Buzzsprout-19286941 Thu, 04 Jun 2026 05:00:00 -0400 2483 full false Why “I’m Never Leaving” Means They’re Gone Why “I’m Never Leaving” Means They’re Gone We sit down with Scott Becker of Becker’s Healthcare to talk about what his daily view of the industry reveals about closures, staffing gaps, and the real-world squeeze on access to care. We also dig into why great events and clear writing still matter, then hear how Scott approaches building businesses through momentum, setbacks, and scaling. 
• rural and community hospital closures and the downstream impact on access 
• how Becker’s Healthcare curates short-form healthcare business news for busy leaders 
• why conferences work when they prioritize peers, learning, and networking 
• the growing shortage of specialists across the country and what it means for patients 
• healthcare costs, healthcare inflation, and the rise of tiered care including concierge medicine 
• prevention as a priority but not a substitute for doctors and nurses 
• Scott’s new book Building Great Businesses and the craft of writing in your own voice 
Don’t forget to hit that subscribe button and connect with us online so you’ll never miss an episode and can catch up on all the ones you might have missed. 
Got a topic you’re fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com.


Send us Fan Mail

]]> We sit down with Scott Becker of Becker’s Healthcare to talk about what his daily view of the industry reveals about closures, staffing gaps, and the real-world squeeze on access to care. We also dig into why great events and clear writing still matter, then hear how Scott approaches building businesses through momentum, setbacks, and scaling. 
• rural and community hospital closures and the downstream impact on access 
• how Becker’s Healthcare curates short-form healthcare business news for busy leaders 
• why conferences work when they prioritize peers, learning, and networking 
• the growing shortage of specialists across the country and what it means for patients 
• healthcare costs, healthcare inflation, and the rise of tiered care including concierge medicine 
• prevention as a priority but not a substitute for doctors and nurses 
• Scott’s new book Building Great Businesses and the craft of writing in your own voice 
Don’t forget to hit that subscribe button and connect with us online so you’ll never miss an episode and can catch up on all the ones you might have missed. 
Got a topic you’re fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Buzzsprout-19210572 Thu, 21 May 2026 05:00:00 -0400 1985 full false How Non-Clinical Procurement Boosts Hospital Margins How Non-Clinical Procurement Boosts Hospital Margins We talk with David Kirshner about why healthcare CFOs are facing extreme margin pressure and why supply chain has become a strategic tool for survival. We map out how to find savings beyond clinical supplies by using better data, tighter contracting, and real cross-department partnerships. 
• health systems moving from thriving to barely surviving as margins compress 
• why CFO sponsorship matters when expanding supply chain influence 
• defining non-clinical and indirect procurement across IT, facilities, energy, marketing, corporate services, and legal 
• using accounts payable and spend analytics to uncover vendor sprawl and contract gaps 
• the “$1 saved equals $20 revenue” logic and why expense work wins fast 
• raising expectations with vendors through competitive sourcing and respectful collaboration 
• using a supply chain maturity model to move from good to great 
• mentoring the next generation of data-driven supply chain leaders 
Don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed. 
Got a topic you're fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com


Send us Fan Mail

]]> We talk with David Kirshner about why healthcare CFOs are facing extreme margin pressure and why supply chain has become a strategic tool for survival. We map out how to find savings beyond clinical supplies by using better data, tighter contracting, and real cross-department partnerships. 
• health systems moving from thriving to barely surviving as margins compress 
• why CFO sponsorship matters when expanding supply chain influence 
• defining non-clinical and indirect procurement across IT, facilities, energy, marketing, corporate services, and legal 
• using accounts payable and spend analytics to uncover vendor sprawl and contract gaps 
• the “$1 saved equals $20 revenue” logic and why expense work wins fast 
• raising expectations with vendors through competitive sourcing and respectful collaboration 
• using a supply chain maturity model to move from good to great 
• mentoring the next generation of data-driven supply chain leaders 
Don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed. 
Got a topic you're fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com


Send us Fan Mail

]]> St. Onge Buzzsprout-19121800 Thu, 07 May 2026 05:00:00 -0400 2077 full false A Clinician’s Business Mindset Can Transform Hospital Supply Chains A Clinician’s Business Mindset Can Transform Hospital Supply Chains A lot of supply chain leaders can talk strategy. Far fewer can trace it back to what happens when a patient is on the table and a team cannot afford a single shortcut. That’s why this conversation with Joseph Carr, Vice President and Supply Chain Leader at Akron Children’s Hospital, lands differently. Joseph started his healthcare career as a registered nurse in the operating room, then carried that clinical urgency into healthcare supply chain, strategic sourcing, and hospital operations leadership.

We walk through the career moves that shaped his toolkit: an MBA and finance background, early work helping build a clinically integrated supply chain model at Mayo Clinic, exposure to Lean and DMAIC problem-solving, and the reality of performance-managed systems where metrics drive accountability. Along the way, we get concrete lessons on change management using ADKAR, why data access changes everything, and how missteps like a poorly handled glove conversion reveal the real cost of ignoring clinician voice.

Then we bring it home to pediatric healthcare. Joseph explains what makes children’s hospitals unique, from pediatric-specific procedures to the full patient and family experience, and why children’s hospitals can get squeezed on pricing due to GPO tier structures and smaller spend buckets. At Akron Children’s, he shares how a supportive culture and clinical collaboration helped launch the Commit for Kids sourcing strategy, expand category reviews at scale, invest in technology and ERP modernization, and use Lean projects to lock in best practices before bigger system shifts.

If you care about healthcare supply chain transformation, pediatric hospital operations, and building a strategic supply chain that clinicians actually trust, listen through to the end. Subscribe, share this with a colleague, and leave a review with one question you want us to tackle next.

Send us Fan Mail

]]> A lot of supply chain leaders can talk strategy. Far fewer can trace it back to what happens when a patient is on the table and a team cannot afford a single shortcut. That’s why this conversation with Joseph Carr, Vice President and Supply Chain Leader at Akron Children’s Hospital, lands differently. Joseph started his healthcare career as a registered nurse in the operating room, then carried that clinical urgency into healthcare supply chain, strategic sourcing, and hospital operations leadership.

We walk through the career moves that shaped his toolkit: an MBA and finance background, early work helping build a clinically integrated supply chain model at Mayo Clinic, exposure to Lean and DMAIC problem-solving, and the reality of performance-managed systems where metrics drive accountability. Along the way, we get concrete lessons on change management using ADKAR, why data access changes everything, and how missteps like a poorly handled glove conversion reveal the real cost of ignoring clinician voice.

Then we bring it home to pediatric healthcare. Joseph explains what makes children’s hospitals unique, from pediatric-specific procedures to the full patient and family experience, and why children’s hospitals can get squeezed on pricing due to GPO tier structures and smaller spend buckets. At Akron Children’s, he shares how a supportive culture and clinical collaboration helped launch the Commit for Kids sourcing strategy, expand category reviews at scale, invest in technology and ERP modernization, and use Lean projects to lock in best practices before bigger system shifts.

If you care about healthcare supply chain transformation, pediatric hospital operations, and building a strategic supply chain that clinicians actually trust, listen through to the end. Subscribe, share this with a colleague, and leave a review with one question you want us to tackle next.

Send us Fan Mail

]]> St. Onge Buzzsprout-19060842 Thu, 23 Apr 2026 05:00:00 -0400 2070 full false How The Bellwether League Honors Healthcare Supply Chain Leaders How The Bellwether League Honors Healthcare Supply Chain Leaders We sit down with Rick Barlow to unpack why the Bellwether League Foundation exists and what it takes to honor healthcare supply chain leaders the right way. We trace the Hall of Fame’s origin story, the real world hurdles behind building a nonprofit, and why recognition can be the difference between losing talent and keeping it.

• Bellwether League Foundation mission as a healthcare supply chain nonprofit 
• Why the “bellwether” name ties to lighthouse leadership 
• How a research project and a baseball Hall of Fame debate sparked the idea 
• Early challenges launching the organization including legal setup, banking hurdles, and the 2008 crash 
• Why healthcare supply chain leaders often stay unknown despite massive impact 
• Historic and unexpected inductees including Clara Barton and early GPO roots 
• How Bellwether Honorees, Future Famers, and the Dean S. Ammer award differ 
• How the foundation is funded through corporate and individual support 
• What BLFIR is and what happens at the annual induction event 
• “Goes Back to School” campus outreach to grow healthcare supply chain talent 
• SCMAT maturity assessment tool as an operations improvement path 
• How to get involved by attending, nominating, volunteering, or sponsoring 
• Why the nomination process is designed for credibility over reputation 

And don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed. Got a topic you're fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com.


Send us Fan Mail

]]> We sit down with Rick Barlow to unpack why the Bellwether League Foundation exists and what it takes to honor healthcare supply chain leaders the right way. We trace the Hall of Fame’s origin story, the real world hurdles behind building a nonprofit, and why recognition can be the difference between losing talent and keeping it.

• Bellwether League Foundation mission as a healthcare supply chain nonprofit 
• Why the “bellwether” name ties to lighthouse leadership 
• How a research project and a baseball Hall of Fame debate sparked the idea 
• Early challenges launching the organization including legal setup, banking hurdles, and the 2008 crash 
• Why healthcare supply chain leaders often stay unknown despite massive impact 
• Historic and unexpected inductees including Clara Barton and early GPO roots 
• How Bellwether Honorees, Future Famers, and the Dean S. Ammer award differ 
• How the foundation is funded through corporate and individual support 
• What BLFIR is and what happens at the annual induction event 
• “Goes Back to School” campus outreach to grow healthcare supply chain talent 
• SCMAT maturity assessment tool as an operations improvement path 
• How to get involved by attending, nominating, volunteering, or sponsoring 
• Why the nomination process is designed for credibility over reputation 

And don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed. Got a topic you're fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Buzzsprout-18983974 Thu, 09 Apr 2026 05:00:00 -0400 2289 full false Data Only Helps When The Data Is True Data Only Helps When The Data Is True We’ve lived through a supply chain time warp in healthcare: from clipboards and carbon-copy purchase orders to scanners, dashboards, and automation. Fred sits down with Tracy Cleveland, VP of Supply Chain at Munson Healthcare, to get honest about what actually improved, what still feels broken, and why the “latest tech” only works when the data behind it is clean. If you care about hospital operations, procurement, logistics, or inventory management, this conversation is packed with real-world details that go beyond slogans.

We talk about technology that protects people as much as it boosts productivity, including labor-assist tools and a robotic pallet wrapper that cuts waste and prevents injuries. Then we wade into the uncomfortable middle ground of supplier relationships: are partnerships a strategic advantage, or do they risk leaving money on the table? Tracy shares why many organizations still default to an adversarial mindset, and why collaboration matters more as hospital margins tighten and expectations keep rising.

From there we zoom out to industry-wide benchmarking, why common supply chain metrics are so hard to standardize, and why regional peer comparisons can be more useful than national averages. We also explore deferred infrastructure investment like docks, elevators, and sterile processing, plus the post-pandemic need for end-to-end supply chain transparency, including one example of catching counterfeit product before it ever reached patients. Finally, we address hiring and retention, remote work, and what it takes to build a strong supply chain team in a challenging labor market.

If this helped you think differently about healthcare supply chain strategy, subscribe, share the episode with a colleague, and leave a review with your biggest takeaway.

Send us Fan Mail

]]> We’ve lived through a supply chain time warp in healthcare: from clipboards and carbon-copy purchase orders to scanners, dashboards, and automation. Fred sits down with Tracy Cleveland, VP of Supply Chain at Munson Healthcare, to get honest about what actually improved, what still feels broken, and why the “latest tech” only works when the data behind it is clean. If you care about hospital operations, procurement, logistics, or inventory management, this conversation is packed with real-world details that go beyond slogans.

We talk about technology that protects people as much as it boosts productivity, including labor-assist tools and a robotic pallet wrapper that cuts waste and prevents injuries. Then we wade into the uncomfortable middle ground of supplier relationships: are partnerships a strategic advantage, or do they risk leaving money on the table? Tracy shares why many organizations still default to an adversarial mindset, and why collaboration matters more as hospital margins tighten and expectations keep rising.

From there we zoom out to industry-wide benchmarking, why common supply chain metrics are so hard to standardize, and why regional peer comparisons can be more useful than national averages. We also explore deferred infrastructure investment like docks, elevators, and sterile processing, plus the post-pandemic need for end-to-end supply chain transparency, including one example of catching counterfeit product before it ever reached patients. Finally, we address hiring and retention, remote work, and what it takes to build a strong supply chain team in a challenging labor market.

If this helped you think differently about healthcare supply chain strategy, subscribe, share the episode with a colleague, and leave a review with your biggest takeaway.

Send us Fan Mail

]]> St. Onge Buzzsprout-18902278 Thu, 26 Mar 2026 06:00:00 -0400 2175 full false What If Trust Was The Real Cost Saver What If Trust Was The Real Cost Saver We talk with Joe Colonna about how value analysis in the healthcare supply chain creates better decisions by balancing clinical outcomes with financial reality. We also reflect on Bill McFaul's legacy and why trust, inclusion, and change management matter as much as pricing. 
• Bill McFaul's mentorship and his lasting impact on healthcare value analysis 
• Value analysis as a holistic method beyond product standardization 
• Demand matching and using premium products only where needed 
• Building consensus so clinicians and supply chain own the decision 
• Why “new product review” is not the same as value analysis 
• The shadow supply chain and the cost of unmanaged inventory and obsolescence 
• Educating frontline teams so they can explain changes and surface problems early 
• Recognizing supply chain work that stays invisible when it runs well 
don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed. Got a topic you're fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. 

Just reach out at fcrans@stonge.com 


Send us Fan Mail

]]> We talk with Joe Colonna about how value analysis in the healthcare supply chain creates better decisions by balancing clinical outcomes with financial reality. We also reflect on Bill McFaul's legacy and why trust, inclusion, and change management matter as much as pricing. 
• Bill McFaul's mentorship and his lasting impact on healthcare value analysis 
• Value analysis as a holistic method beyond product standardization 
• Demand matching and using premium products only where needed 
• Building consensus so clinicians and supply chain own the decision 
• Why “new product review” is not the same as value analysis 
• The shadow supply chain and the cost of unmanaged inventory and obsolescence 
• Educating frontline teams so they can explain changes and surface problems early 
• Recognizing supply chain work that stays invisible when it runs well 
don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed. Got a topic you're fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. 

Just reach out at fcrans@stonge.com 


Send us Fan Mail

]]> St. Onge Buzzsprout-18830241 Thu, 12 Mar 2026 05:00:00 -0400 1998 full false Passing The Baton In Healthcare Supply Chains Passing The Baton In Healthcare Supply Chains We explore how a retiring SVP and a new SVP engineered a seamless leadership handoff at a national health system, turning succession into a strategic advantage. Mentorship, team alignment, and C-suite credibility anchor a playbook any supply chain can adapt.

• three generations compare lessons on leadership and continuity
• Damika’s path from hospital operations to executive leadership
• how outside consulting and GPO experience sharpen decision making
• the mechanics of a measured, months-long handoff
• building clear career ladders and internal pipelines
• aligning a new executive team with a focused retreat
• earning and keeping C-suite confidence through value framing
• leading through disruption with experiments and disciplined follow-through
• using external networks and peers to stay future ready

And don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed.
We'd love to hear from you. Just reach out at fcrans@stonge.com 


Send us Fan Mail

]]> We explore how a retiring SVP and a new SVP engineered a seamless leadership handoff at a national health system, turning succession into a strategic advantage. Mentorship, team alignment, and C-suite credibility anchor a playbook any supply chain can adapt.

• three generations compare lessons on leadership and continuity
• Damika’s path from hospital operations to executive leadership
• how outside consulting and GPO experience sharpen decision making
• the mechanics of a measured, months-long handoff
• building clear career ladders and internal pipelines
• aligning a new executive team with a focused retreat
• earning and keeping C-suite confidence through value framing
• leading through disruption with experiments and disciplined follow-through
• using external networks and peers to stay future ready

And don't forget to hit that subscribe button and connect with us online so you'll never miss an episode and can catch up on all the ones you might have missed.
We'd love to hear from you. Just reach out at fcrans@stonge.com 


Send us Fan Mail

]]> St. Onge Buzzsprout-18748011 Thu, 26 Feb 2026 05:00:00 -0500 1728 full false Strategic Leadership In The Age Of AI Strategic Leadership In The Age Of AI We explore why AI cannot replace judgment, how curated data and sharp questions prevent elegant mistakes, and what separates strategic leadership from transactional management. The conversation centers on healthcare, leading up without title power, and building inclusive cultures that surface frontline insight.

• AI as tool rather than turnkey solution
• Risks of confident but wrong recommendations
• Curated data and governance before analysis
• Strategic leadership versus transactional management
• Healthcare pace, incentives and decision clocks
• Leading up by framing in clinical and financial terms
• Tough conversations grounded in mission and facts
• Inclusion and synthesis of frontline ideas
• Storytelling as a vehicle for enterprise learning
• Teaser for the next healthcare-focused book

Don’t forget to hit that subscribe button and connect with us online so you’ll never miss an episode and can catch up on all the ones you might have missed
Got a topic you’re fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com


Send us Fan Mail

]]> We explore why AI cannot replace judgment, how curated data and sharp questions prevent elegant mistakes, and what separates strategic leadership from transactional management. The conversation centers on healthcare, leading up without title power, and building inclusive cultures that surface frontline insight.

• AI as tool rather than turnkey solution
• Risks of confident but wrong recommendations
• Curated data and governance before analysis
• Strategic leadership versus transactional management
• Healthcare pace, incentives and decision clocks
• Leading up by framing in clinical and financial terms
• Tough conversations grounded in mission and facts
• Inclusion and synthesis of frontline ideas
• Storytelling as a vehicle for enterprise learning
• Teaser for the next healthcare-focused book

Don’t forget to hit that subscribe button and connect with us online so you’ll never miss an episode and can catch up on all the ones you might have missed
Got a topic you’re fired up about, or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com


Send us Fan Mail

]]> St. Onge Buzzsprout-18664137 Thu, 12 Feb 2026 09:00:00 -0500 2347 full false So You Moved “South” To Cleveland: Building A Future-Ready Supply Chain Without The Drama So You Moved “South” To Cleveland: Building A Future-Ready Supply Chain Without The Drama We explore how Cleveland Clinic scales supply chain excellence across 26 hospitals and hundreds of sites through daily safety huddles, rapid standardization, and honest system-wide assessments. Sarh Charai shares practical lessons on strategic supplier partnerships, recruiting for purpose, and closing the AI skills gap.

• Role and scope of enterprise supply chain operations
• Daily safety huddles and fast escalation
• Standardizing new acquisitions onto common systems
• System-wide assessments and cross-industry benchmarking
• Strategic supplier partnerships that improve operations
• Co‑op models to develop frontline and graduate talent
• Recruiting for purpose and retaining caregivers
• Addressing the technology and AI skills gap
• Practical advice for new supply chain leaders

Don’t forget to hit that subscribe button and connect with us online so you’ll never miss an episode and can catch up on all the ones you might have missed
Got a topic you’re fired up about or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com.


Send us Fan Mail

]]> We explore how Cleveland Clinic scales supply chain excellence across 26 hospitals and hundreds of sites through daily safety huddles, rapid standardization, and honest system-wide assessments. Sarh Charai shares practical lessons on strategic supplier partnerships, recruiting for purpose, and closing the AI skills gap.

• Role and scope of enterprise supply chain operations
• Daily safety huddles and fast escalation
• Standardizing new acquisitions onto common systems
• System-wide assessments and cross-industry benchmarking
• Strategic supplier partnerships that improve operations
• Co‑op models to develop frontline and graduate talent
• Recruiting for purpose and retaining caregivers
• Addressing the technology and AI skills gap
• Practical advice for new supply chain leaders

Don’t forget to hit that subscribe button and connect with us online so you’ll never miss an episode and can catch up on all the ones you might have missed
Got a topic you’re fired up about or maybe you want to be a guest on the show? Fred would love to hear from you. Just reach out at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Buzzsprout-18585650 Thu, 29 Jan 2026 05:00:00 -0500 1738 full false Standardize What Matters, Empower Clinicians, Own The Channel Standardize What Matters, Empower Clinicians, Own The Channel We trace a practical playbook for transforming a hospital supply chain after major acquisitions, from stakeholder listening to a four-pillar strategy that ties clinical choice to operational excellence. A CSC launch, Kanban at the point of use, and smarter GPO expectations drive resilience and 99.8% fill rates.

• first 100 days model and stakeholder mapping
• four pillars of strategy: standardization, distribution, people, capital
• clinically driven value analysis and ACI governance
• CSC timing, COVID stress test and resilience metrics
• unifying cultures and clinician engagement without friction
• shifting from five-year to three-year planning horizons
• GPO RFP focus on tech, P2P and analytics value
• implant management, bill-only controls and software pilots
• well-bin Kanban rollout and point-of-use reliability

Subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com 


Send us Fan Mail

]]> We trace a practical playbook for transforming a hospital supply chain after major acquisitions, from stakeholder listening to a four-pillar strategy that ties clinical choice to operational excellence. A CSC launch, Kanban at the point of use, and smarter GPO expectations drive resilience and 99.8% fill rates.

• first 100 days model and stakeholder mapping
• four pillars of strategy: standardization, distribution, people, capital
• clinically driven value analysis and ACI governance
• CSC timing, COVID stress test and resilience metrics
• unifying cultures and clinician engagement without friction
• shifting from five-year to three-year planning horizons
• GPO RFP focus on tech, P2P and analytics value
• implant management, bill-only controls and software pilots
• well-bin Kanban rollout and point-of-use reliability

Subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com 


Send us Fan Mail

]]> St. Onge Buzzsprout-18431221 Thu, 15 Jan 2026 07:00:00 -0500 1825 full false Kids Aren’t Small Adults, And Your Inventory Should Know It Kids Aren’t Small Adults, And Your Inventory Should Know It We explore how pediatric care reshapes supply chain strategy and why curiosity, clear KPIs, and real relationships drive better outcomes. We also dig into rural pressures, shifting reimbursements, and building a talent pipeline that pairs education with experience.

• Defining high mix, low volume for children’s hospitals
• Preparing for pediatric surges and limited vendor coverage
• Reviewing reimbursement more often to protect margins
• Choosing a small set of KPIs that guide action
• Building relationships that beat transactional networking
• Rural access risks and current-state assessments
• Growing homegrown talent and planning succession
• Balancing education with hands-on experience
• Mentorship, feedback, and the next generation’s path

Subscribe and connect with us online. If you have a topic you would like to discuss or want to be a guest on the show you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> We explore how pediatric care reshapes supply chain strategy and why curiosity, clear KPIs, and real relationships drive better outcomes. We also dig into rural pressures, shifting reimbursements, and building a talent pipeline that pairs education with experience.

• Defining high mix, low volume for children’s hospitals
• Preparing for pediatric surges and limited vendor coverage
• Reviewing reimbursement more often to protect margins
• Choosing a small set of KPIs that guide action
• Building relationships that beat transactional networking
• Rural access risks and current-state assessments
• Growing homegrown talent and planning succession
• Balancing education with hands-on experience
• Mentorship, feedback, and the next generation’s path

Subscribe and connect with us online. If you have a topic you would like to discuss or want to be a guest on the show you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> St. Onge Buzzsprout-18364158 Thu, 18 Dec 2025 05:00:00 -0500 1804 full false Supply Chains In The Crosswinds Supply Chains In The Crosswinds We take the pulse of supply chain headlines with Bryan Jensen and Tom Redding, exploring planning, sourcing, and the push for visibility amid policy shifts, tariffs, and healthcare disruption. We share practical ways to build resilience when certainty is scarce.

• moving from pandemic-era buildouts to S&OP and inventory strategy
• inflation, tariffs and country-of-origin rules reshaping cost and sourcing
• decentralized care driving centralization of pharmacy and sterile processing
• AI-enabled demand forecasting tied to cash and service levels
• collaboration replacing transactional buying in healthcare
• examples across food, toys and pharma that change risk posture
• visibility into tiered suppliers, allocations and capacity as a baseline
• rural closures, Medicaid pressure and workforce gaps forcing new models
• certainty as the key enabler of better planning and investment
• clear takeaways on alternate sourcing, critical stock and shared data

Subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> We take the pulse of supply chain headlines with Bryan Jensen and Tom Redding, exploring planning, sourcing, and the push for visibility amid policy shifts, tariffs, and healthcare disruption. We share practical ways to build resilience when certainty is scarce.

• moving from pandemic-era buildouts to S&OP and inventory strategy
• inflation, tariffs and country-of-origin rules reshaping cost and sourcing
• decentralized care driving centralization of pharmacy and sterile processing
• AI-enabled demand forecasting tied to cash and service levels
• collaboration replacing transactional buying in healthcare
• examples across food, toys and pharma that change risk posture
• visibility into tiered suppliers, allocations and capacity as a baseline
• rural closures, Medicaid pressure and workforce gaps forcing new models
• certainty as the key enabler of better planning and investment
• clear takeaways on alternate sourcing, critical stock and shared data

Subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> St. Onge Buzzsprout-18287315 Thu, 04 Dec 2025 05:00:00 -0500 1792 full false From OR Floors To C-Suite From OR Floors To C-Suite We explore how a former OR tech became a supply chain leader and built trust with physicians while modernizing contracts, inventory, and utilization. Alan shares the playbook for “reasonable just in time,” in-house distribution, and cleaning up preference cards to cut waste and risk.

• career path from OR operations to SVP supply chain
• building integrated systems across purchasing, inventory, finance
• regional GPO strategy for physician preference items
• in-house distribution for resilience and control
• point-of-use inventory in cath labs and operating rooms
• utilization governance and clinical integration with surgeons
• preference card cleanup as a cost and quality lever
• lessons from Cleveland Clinic on culture and alignment
• COVID shortages, counterfeits, and buffer strategies
• tariff volatility and leadership communication
• earning trust through transparency and consistent results

 Thank you for tuning in! Be sure to subscribe and connect with us online to access all our episodes. If you have a topic you’d like us to cover or are interested in being a guest on the show, reach out to Fred at fcrans@stonge.com. 

Send us Fan Mail

]]> We explore how a former OR tech became a supply chain leader and built trust with physicians while modernizing contracts, inventory, and utilization. Alan shares the playbook for “reasonable just in time,” in-house distribution, and cleaning up preference cards to cut waste and risk.

• career path from OR operations to SVP supply chain
• building integrated systems across purchasing, inventory, finance
• regional GPO strategy for physician preference items
• in-house distribution for resilience and control
• point-of-use inventory in cath labs and operating rooms
• utilization governance and clinical integration with surgeons
• preference card cleanup as a cost and quality lever
• lessons from Cleveland Clinic on culture and alignment
• COVID shortages, counterfeits, and buffer strategies
• tariff volatility and leadership communication
• earning trust through transparency and consistent results

 Thank you for tuning in! Be sure to subscribe and connect with us online to access all our episodes. If you have a topic you’d like us to cover or are interested in being a guest on the show, reach out to Fred at fcrans@stonge.com. 

Send us Fan Mail

]]> St. Onge Buzzsprout-18205803 Thu, 20 Nov 2025 05:00:00 -0500 1959 full false Sixty Years Of Healthcare Supply Chain Wisdom Sixty Years Of Healthcare Supply Chain Wisdom Season three opens with a twist: Tom Redding takes the interviewer’s chair to explore Fred Crans's 60-year journey across healthcare logistics and supply chain. What follows is a fast-paced, deeply human conversation about resilience, mentorship, and the kind of innovation that doesn’t always look like a shiny device. From typing memos and walking hospital campuses to orchestrating complex, data-driven IDNs, Fred shows how the fundamentals—relationships, clarity, and integrity—scale with technology rather than get replaced by it.

Fred’s story reframes what “innovation” really means. As a Navy corpsman in Vietnam, he watched helicopters—not instruments—save lives by shrinking the time from injury to care. That lesson became his operating system: build networks that move fast, standardize handoffs, and feed decisions with accurate data. We dig into value analysis, the rise of data quality as a competitive edge, and the cultural shifts required to align clinicians, purchasing, and vendors. Along the way, Fred shares a defining moment when he challenged leadership and a favored GPO to protect truth and his team—proof that integrity isn’t just moral, it’s operational.

Mentors loom large in Fred’s narrative, from a WWII survivor who taught him to stop “winning” at others’ expense, to supply chain icons who built today’s leadership bench. He’s proudest of the 30-plus people he’s helped elevate to director roles and beyond. For early-career pros, his advice is blunt and generous: learn the clinical world you serve, pair analytics with empathy, and seek out elders who will challenge and champion you. He also looks ahead 20 years—fewer but stronger systems, better-educated supply chain leaders with real-world clinical context, and technology that turns clean data into faster, smarter decisions. Stay to the end for why he won’t retire at 80: purpose, community, and the joy of staying relevant.

If you enjoyed this conversation, follow the show, share it with a colleague, and leave a review to help others find it. Got a topic or want to join us on the mic? Reach out and let’s keep the conversation going.

Send us Fan Mail

]]> Season three opens with a twist: Tom Redding takes the interviewer’s chair to explore Fred Crans's 60-year journey across healthcare logistics and supply chain. What follows is a fast-paced, deeply human conversation about resilience, mentorship, and the kind of innovation that doesn’t always look like a shiny device. From typing memos and walking hospital campuses to orchestrating complex, data-driven IDNs, Fred shows how the fundamentals—relationships, clarity, and integrity—scale with technology rather than get replaced by it.

Fred’s story reframes what “innovation” really means. As a Navy corpsman in Vietnam, he watched helicopters—not instruments—save lives by shrinking the time from injury to care. That lesson became his operating system: build networks that move fast, standardize handoffs, and feed decisions with accurate data. We dig into value analysis, the rise of data quality as a competitive edge, and the cultural shifts required to align clinicians, purchasing, and vendors. Along the way, Fred shares a defining moment when he challenged leadership and a favored GPO to protect truth and his team—proof that integrity isn’t just moral, it’s operational.

Mentors loom large in Fred’s narrative, from a WWII survivor who taught him to stop “winning” at others’ expense, to supply chain icons who built today’s leadership bench. He’s proudest of the 30-plus people he’s helped elevate to director roles and beyond. For early-career pros, his advice is blunt and generous: learn the clinical world you serve, pair analytics with empathy, and seek out elders who will challenge and champion you. He also looks ahead 20 years—fewer but stronger systems, better-educated supply chain leaders with real-world clinical context, and technology that turns clean data into faster, smarter decisions. Stay to the end for why he won’t retire at 80: purpose, community, and the joy of staying relevant.

If you enjoyed this conversation, follow the show, share it with a colleague, and leave a review to help others find it. Got a topic or want to join us on the mic? Reach out and let’s keep the conversation going.

Send us Fan Mail

]]> St. Onge Buzzsprout-18140585 Thu, 06 Nov 2025 07:00:00 -0500 2005 full false What Suppliers Wish Hospitals Knew About Value, Quality, And Risk What Suppliers Wish Hospitals Knew About Value, Quality, And Risk We talk with Stuart Wooster, a former hospital supply chain leader now on the supplier side, about how value, quality, and risk management change when you build products as well as deliver them. The result is a practical playbook for resilience, smarter negotiations, and better outcomes.

• value as quality, service, and cost combined
• community hospitals sustained by smart scale, not size alone
• provider reliance on GPOs versus strategic insourcing
• manufacturing quality, traceability, and parametric release
• distributor windows and the true causes of stockouts
• advanced wound care total cost versus unit price
• dual sourcing, localization, and FTZ strategy
• negotiation tactics and fair margin for RD
• clinician feedback loops and supplier collaboration
• resilience planning for uncertainty and disruption

Don't forget to subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> We talk with Stuart Wooster, a former hospital supply chain leader now on the supplier side, about how value, quality, and risk management change when you build products as well as deliver them. The result is a practical playbook for resilience, smarter negotiations, and better outcomes.

• value as quality, service, and cost combined
• community hospitals sustained by smart scale, not size alone
• provider reliance on GPOs versus strategic insourcing
• manufacturing quality, traceability, and parametric release
• distributor windows and the true causes of stockouts
• advanced wound care total cost versus unit price
• dual sourcing, localization, and FTZ strategy
• negotiation tactics and fair margin for RD
• clinician feedback loops and supplier collaboration
• resilience planning for uncertainty and disruption

Don't forget to subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> St. Onge Buzzsprout-18059120 Thu, 23 Oct 2025 05:00:00 -0400 1971 full false From Value Analysis to Sterile Processing: How Better Beats Bigger in Healthcare Supply Chain From Value Analysis to Sterile Processing: How Better Beats Bigger in Healthcare Supply Chain We explore how smarter value analysis, better space planning, and disciplined sterile processing turn hidden complexity into safer, simpler care. Crystal shares cases where consolidating supply rooms, mapping risks with FMEA, and aligning teams produced measurable gains.

• nonclinical path that leads to healthcare supply chain expertise
• value analysis maturity beyond price toward clinical integration
• standardizing sourcing, SKUs, and stocking logic across hospitals
• space planning that prevents “closet creep” and fragmented PARs
• sterile processing risk mapping using FMEA tied to standards
• bridging OR, SPD, and service lines to end silos
• pairing ops experience with industrial engineering for ROI
• moving beyond low‑hanging fruit to flow, labor, and waste reduction

Subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> We explore how smarter value analysis, better space planning, and disciplined sterile processing turn hidden complexity into safer, simpler care. Crystal shares cases where consolidating supply rooms, mapping risks with FMEA, and aligning teams produced measurable gains.

• nonclinical path that leads to healthcare supply chain expertise
• value analysis maturity beyond price toward clinical integration
• standardizing sourcing, SKUs, and stocking logic across hospitals
• space planning that prevents “closet creep” and fragmented PARs
• sterile processing risk mapping using FMEA tied to standards
• bridging OR, SPD, and service lines to end silos
• pairing ops experience with industrial engineering for ROI
• moving beyond low‑hanging fruit to flow, labor, and waste reduction

Subscribe and connect with us online where you can find all of our episodes
If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17979265 Thu, 09 Oct 2025 05:00:00 -0400 1811 full false When Compassion Crosses Borders: A Supply Chain Leader's Mission When Compassion Crosses Borders: A Supply Chain Leader's Mission Greg Goddard, Division Vice President of Supply Chain at Scion Health, shares his extraordinary work with Ukrainian orphans through his foundation Simply Loved Orphan Care. Despite ongoing war, Greg travels to Ukraine to provide children from the Children of Grace Orphanage a 10-day retreat in the Carpathian Mountains away from air raid sirens and drone strikes.

• Scion Health operates 15 community hospitals and 63 long-term acute care facilities across 26 states
• Greg and his wife started Simply Loved Orphan Care after adopting two Ukrainian sisters in 2019
• Western Ukraine faces fewer attacks than eastern regions, but air raid sirens and drone strikes still occur
• Economic challenges include average Ukrainian salary of $6,300 compared to $73,500 in America
• Despite war, Ukrainian supply chains have adapted remarkably well with stores remaining stocked
• The mountain retreat costs only $4,000 for 26 children for 10 days including lodging and three meals daily
• Ukrainian children show remarkable resilience while maintaining their childhood despite war conditions
• Working in a war zone provides valuable perspective on healthcare supply chain challenges in America

To support Simply Loved Orphan Care, visit www.simplyloved.org or email Greg at bannergman@att.net


Send us Fan Mail

]]> Greg Goddard, Division Vice President of Supply Chain at Scion Health, shares his extraordinary work with Ukrainian orphans through his foundation Simply Loved Orphan Care. Despite ongoing war, Greg travels to Ukraine to provide children from the Children of Grace Orphanage a 10-day retreat in the Carpathian Mountains away from air raid sirens and drone strikes.

• Scion Health operates 15 community hospitals and 63 long-term acute care facilities across 26 states
• Greg and his wife started Simply Loved Orphan Care after adopting two Ukrainian sisters in 2019
• Western Ukraine faces fewer attacks than eastern regions, but air raid sirens and drone strikes still occur
• Economic challenges include average Ukrainian salary of $6,300 compared to $73,500 in America
• Despite war, Ukrainian supply chains have adapted remarkably well with stores remaining stocked
• The mountain retreat costs only $4,000 for 26 children for 10 days including lodging and three meals daily
• Ukrainian children show remarkable resilience while maintaining their childhood despite war conditions
• Working in a war zone provides valuable perspective on healthcare supply chain challenges in America

To support Simply Loved Orphan Care, visit www.simplyloved.org or email Greg at bannergman@att.net


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17900671 Thu, 25 Sep 2025 05:00:00 -0400 1921 2 30 full false From Struggling to Standout: How a Mid-sized Health System Built an Award-winning Supply Chain From Struggling to Standout: How a Mid-sized Health System Built an Award-winning Supply Chain St. Luke's Health System in Boise, Idaho has been recognized by Gartner as one of the top 25 healthcare supply chains in the country, achieving this distinction as a mid-sized independent organization competing with much larger systems.

• Eight hospitals, 300+ clinics, and $4 billion in annual revenue.
• Transformed supply chain operations by hiring 20 strategic employees, mostly from outside healthcare.
• Generated $160 million in cost savings over a decade through strategic negotiations.
• Built true strategic supplier partnerships based on transparency and aligned incentives.
• Opening a 330,000 square foot Consolidated Service Center housing both medical-surgical and pharmacy operations.
• Collaboration with other health systems provided valuable insights for supply chain transformation.
• Mission-driven approach to healthcare supply chain offers better work-life balance than for-profit sectors.
• Addressing critical talent pipeline challenges by engaging with local universities.

Remember to subscribe and connect with us online where you can find all of our episodes. If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> St. Luke's Health System in Boise, Idaho has been recognized by Gartner as one of the top 25 healthcare supply chains in the country, achieving this distinction as a mid-sized independent organization competing with much larger systems.

• Eight hospitals, 300+ clinics, and $4 billion in annual revenue.
• Transformed supply chain operations by hiring 20 strategic employees, mostly from outside healthcare.
• Generated $160 million in cost savings over a decade through strategic negotiations.
• Built true strategic supplier partnerships based on transparency and aligned incentives.
• Opening a 330,000 square foot Consolidated Service Center housing both medical-surgical and pharmacy operations.
• Collaboration with other health systems provided valuable insights for supply chain transformation.
• Mission-driven approach to healthcare supply chain offers better work-life balance than for-profit sectors.
• Addressing critical talent pipeline challenges by engaging with local universities.

Remember to subscribe and connect with us online where you can find all of our episodes. If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17820733 Thu, 11 Sep 2025 05:00:00 -0400 1695 2 29 full true Healthcare's Next Generation is Learning Supply Chain by Design, Not Accident Healthcare's Next Generation is Learning Supply Chain by Design, Not Accident Reggie Gardner, a Navy Corpsman turned graduate student, represents the future of healthcare supply chain by combining practical medical experience with formal supply chain education at the University of Tennessee. His journey highlights the evolution from learning supply chain on the job to pursuing advanced degrees in one of the nation's top programs.

• Reggie served five years as a Navy Corpsman with the Marine Corps before working in hospital settings
• His experience in cardiovascular ICU during COVID-19 demonstrated the critical importance of proper supply chain management
• Unlike previous generations who learned on the job, Reggie is gaining formal education in supply chain principles, simulations, and strategic planning
• The podcast discusses how healthcare supply chain has traditionally been reactive rather than proactive
• Students at Haslam College of Business conduct comprehensive analyses similar to what healthcare organizations should be doing
• Balancing cost efficiency with quality remains a key challenge in healthcare supply chain
• Mentorship plays a crucial role in developing the next generation of supply chain leaders
• Healthcare organizations benefit from professionals who understand both clinical needs and supply chain principles

If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> Reggie Gardner, a Navy Corpsman turned graduate student, represents the future of healthcare supply chain by combining practical medical experience with formal supply chain education at the University of Tennessee. His journey highlights the evolution from learning supply chain on the job to pursuing advanced degrees in one of the nation's top programs.

• Reggie served five years as a Navy Corpsman with the Marine Corps before working in hospital settings
• His experience in cardiovascular ICU during COVID-19 demonstrated the critical importance of proper supply chain management
• Unlike previous generations who learned on the job, Reggie is gaining formal education in supply chain principles, simulations, and strategic planning
• The podcast discusses how healthcare supply chain has traditionally been reactive rather than proactive
• Students at Haslam College of Business conduct comprehensive analyses similar to what healthcare organizations should be doing
• Balancing cost efficiency with quality remains a key challenge in healthcare supply chain
• Mentorship plays a crucial role in developing the next generation of supply chain leaders
• Healthcare organizations benefit from professionals who understand both clinical needs and supply chain principles

If you have a topic you would like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17742024 Thu, 28 Aug 2025 05:00:00 -0400 1857 2 28 full false Engineering the Future-Ready Healthcare Infrastructure Engineering the Future-Ready Healthcare Infrastructure Tom Redding, Executive Vice President and Healthcare Practice Lead at St Onge Company, discusses why healthcare organizations need to regularly assess their supply chain operations to stay competitive and efficient in today's challenging environment.

• The importance of taking a pause to benchmark operations, especially for new leaders who have about two years to make their mark
• Why health systems should evaluate their department performance, consistency of workflows, and clarity of expectations
• Key areas to assess: logistics, inventory management, organizational structure, technology systems, facility infrastructure, and performance management
• How decentralization of healthcare delivery creates new logistical challenges that require strategic planning
• The value of conducting objective third-party assessments rather than relying on vendor-provided "free" evaluations
• Why operations teams need strategic planning just as facilities teams develop master plans
• The critical importance of having the right people with the right skills in the right positions
• How healthcare delivery is increasingly focused on logistics as care moves into homes and community settings

Visit stongcompany.com to learn more about how St Onge Company can help transform your operations with cutting-edge strategies.


Send us Fan Mail

]]> Tom Redding, Executive Vice President and Healthcare Practice Lead at St Onge Company, discusses why healthcare organizations need to regularly assess their supply chain operations to stay competitive and efficient in today's challenging environment.

• The importance of taking a pause to benchmark operations, especially for new leaders who have about two years to make their mark
• Why health systems should evaluate their department performance, consistency of workflows, and clarity of expectations
• Key areas to assess: logistics, inventory management, organizational structure, technology systems, facility infrastructure, and performance management
• How decentralization of healthcare delivery creates new logistical challenges that require strategic planning
• The value of conducting objective third-party assessments rather than relying on vendor-provided "free" evaluations
• Why operations teams need strategic planning just as facilities teams develop master plans
• The critical importance of having the right people with the right skills in the right positions
• How healthcare delivery is increasingly focused on logistics as care moves into homes and community settings

Visit stongcompany.com to learn more about how St Onge Company can help transform your operations with cutting-edge strategies.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17666335 Thu, 14 Aug 2025 05:00:00 -0400 2064 2 27 full false We Can't Keep Doing the Same Things and Expect Different Results We Can't Keep Doing the Same Things and Expect Different Results Mark Van Sumeren, Managing Director at Health Industry Advisor, discusses the perfect storm facing healthcare: tariffs increasing costs, Medicare demands growing with the aging population, and critical workforce shortages.

• Tariffs on medical supplies and devices creating immediate cost pressures with no easy way to offset them
• By 2029, all baby boomers will qualify for Medicare, driving unprecedented demand for healthcare services
• 60% of healthcare revenue comes from Medicare and Medicaid, with reimbursement rates that don't cover costs
• Healthcare organizations showing a bifurcation - some maintaining slim margins while others operate at losses
• Cleveland Clinic's daily huddle system creates organizational alignment and rapid problem-solving
• Effective supplier collaboration requires transparency about financial needs tied to mission fulfillment
• Decision-making in healthcare remains glacially slow compared to other industries
• Organizations must "break the rules" rather than continuing strategies that haven't worked
• Rural communities face the greatest risk of losing healthcare access entirely

Subscribe and connect with us online where you can find all of our episodes.

https://takingthesupplychainpulse.buzzsprout.com


 If you want to be a guest on the show, reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> Mark Van Sumeren, Managing Director at Health Industry Advisor, discusses the perfect storm facing healthcare: tariffs increasing costs, Medicare demands growing with the aging population, and critical workforce shortages.

• Tariffs on medical supplies and devices creating immediate cost pressures with no easy way to offset them
• By 2029, all baby boomers will qualify for Medicare, driving unprecedented demand for healthcare services
• 60% of healthcare revenue comes from Medicare and Medicaid, with reimbursement rates that don't cover costs
• Healthcare organizations showing a bifurcation - some maintaining slim margins while others operate at losses
• Cleveland Clinic's daily huddle system creates organizational alignment and rapid problem-solving
• Effective supplier collaboration requires transparency about financial needs tied to mission fulfillment
• Decision-making in healthcare remains glacially slow compared to other industries
• Organizations must "break the rules" rather than continuing strategies that haven't worked
• Rural communities face the greatest risk of losing healthcare access entirely

Subscribe and connect with us online where you can find all of our episodes.

https://takingthesupplychainpulse.buzzsprout.com


 If you want to be a guest on the show, reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17581108 Wed, 30 Jul 2025 16:00:00 -0400 1922 2 26 full false The Heart of Healthcare Supply Chain: It's Not About Counting Beans The Heart of Healthcare Supply Chain: It's Not About Counting Beans Régine Villain, SVP of Supply Chain at Ochsner Health and 2023 AMR Award winner, discusses healthcare supply chain resilience and the engineering mindset that has shaped her leadership approach.

• Continuous supply disruptions require healthcare organizations to become "masters of resiliency" with dedicated teams focused on risk management
• Defining what's truly "critical" in healthcare supply chain goes beyond cost—it's about what causes delays in patient care
• Geographic challenges like hurricane season create predictable disruptions, but unexpected events require leveraging relationships and innovative thinking
• Industrial engineering background provides a methodical, process-focused framework for approaching supply chain challenges
• Bad processes can't be fixed with technology—sound foundations must come first before applying AI and other innovations
• Ochsner's recognition as a Gartner Top 25 healthcare supply chain reflects their commitment to continuous improvement
• Women leaders in healthcare supply chain bring holistic perspectives and deep connections with team members at all levels
• Successful careers in healthcare supply chain require genuine passion for service and understanding the impact on patient outcomes

For those considering a healthcare supply chain career: this field demands mission-driven commitment but offers the reward of knowing you're making a difference in patients' lives.


Send us Fan Mail

]]> Régine Villain, SVP of Supply Chain at Ochsner Health and 2023 AMR Award winner, discusses healthcare supply chain resilience and the engineering mindset that has shaped her leadership approach.

• Continuous supply disruptions require healthcare organizations to become "masters of resiliency" with dedicated teams focused on risk management
• Defining what's truly "critical" in healthcare supply chain goes beyond cost—it's about what causes delays in patient care
• Geographic challenges like hurricane season create predictable disruptions, but unexpected events require leveraging relationships and innovative thinking
• Industrial engineering background provides a methodical, process-focused framework for approaching supply chain challenges
• Bad processes can't be fixed with technology—sound foundations must come first before applying AI and other innovations
• Ochsner's recognition as a Gartner Top 25 healthcare supply chain reflects their commitment to continuous improvement
• Women leaders in healthcare supply chain bring holistic perspectives and deep connections with team members at all levels
• Successful careers in healthcare supply chain require genuine passion for service and understanding the impact on patient outcomes

For those considering a healthcare supply chain career: this field demands mission-driven commitment but offers the reward of knowing you're making a difference in patients' lives.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17504257 Thu, 17 Jul 2025 05:00:00 -0400 1886 2 25 full false Designing Hospital Spaces for Tomorrow's Challenges Designing Hospital Spaces for Tomorrow's Challenges Struggling with hospital logistics as patient populations grow but your infrastructure stays the same? You're not alone. In this eye-opening conversation with Albert Nkansah, Project Manager at St Onge Company, we dive deep into the challenges facing healthcare facilities and the surprising solutions that can transform operations without breaking the bank.

Albert pulls back the curtain on his current projects, revealing how he helps hospitals determine whether centralization makes sense and how to optimize existing spaces. His work spans everything from designing sterile processing departments to conducting comprehensive operational assessments – always with one guiding principle: "We're not telling you what we think, we're telling you what we know."

The conversation exposes a common dilemma across healthcare: facilities expand patient areas without corresponding growth in support infrastructure. "When they first built this hospital, they built it for 8 ORs. Now we have 16. However, the hallways are the same... the SPD is still the same size, the supply storeroom is still the same size." This mismatch creates cascading problems throughout hospital operations, from equipment storage violations to workflow bottlenecks.

Perhaps most exciting is Albert's perspective on technology integration. Contrary to common belief, even older facilities can implement modern automation solutions like follow-bots that reduce staff strain and AI-powered predictive analytics that help hospitals stay ahead of demand fluctuations. The key is understanding the return on investment and designing with future scalability in mind.

Whether you're planning a new facility, struggling with space constraints, or looking to modernize your operations, Albert's insights offer a roadmap for creating more efficient, resilient healthcare supply chains. Connect with Fred directly at fcrans@st-onge.com to discuss your own supply chain challenges or suggest topics for future episodes.

Send us Fan Mail

]]> Struggling with hospital logistics as patient populations grow but your infrastructure stays the same? You're not alone. In this eye-opening conversation with Albert Nkansah, Project Manager at St Onge Company, we dive deep into the challenges facing healthcare facilities and the surprising solutions that can transform operations without breaking the bank.

Albert pulls back the curtain on his current projects, revealing how he helps hospitals determine whether centralization makes sense and how to optimize existing spaces. His work spans everything from designing sterile processing departments to conducting comprehensive operational assessments – always with one guiding principle: "We're not telling you what we think, we're telling you what we know."

The conversation exposes a common dilemma across healthcare: facilities expand patient areas without corresponding growth in support infrastructure. "When they first built this hospital, they built it for 8 ORs. Now we have 16. However, the hallways are the same... the SPD is still the same size, the supply storeroom is still the same size." This mismatch creates cascading problems throughout hospital operations, from equipment storage violations to workflow bottlenecks.

Perhaps most exciting is Albert's perspective on technology integration. Contrary to common belief, even older facilities can implement modern automation solutions like follow-bots that reduce staff strain and AI-powered predictive analytics that help hospitals stay ahead of demand fluctuations. The key is understanding the return on investment and designing with future scalability in mind.

Whether you're planning a new facility, struggling with space constraints, or looking to modernize your operations, Albert's insights offer a roadmap for creating more efficient, resilient healthcare supply chains. Connect with Fred directly at fcrans@st-onge.com to discuss your own supply chain challenges or suggest topics for future episodes.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-17436383 Thu, 03 Jul 2025 05:00:00 -0400 1901 2 24 full false The Lean Advantage: How One Leader Transformed Three Different Supply Chains The Lean Advantage: How One Leader Transformed Three Different Supply Chains What happens when military precision meets corporate efficiency in healthcare? In this eye-opening conversation, Chico Manning, Assistant Vice President of Enterprise Supply Chain at PIH Health and 2024 Bellwether League Future Famer Award recipient, takes us through his remarkable journey across three distinct supply chain environments.

Manning's foundation in logistics began with seven years as a Marine Corps officer handling what he calls "the three B's: beans, bullets, and band-aids." This military experience taught him the fundamental principles of getting exactly what's needed precisely where and when it's required—sometimes literally carried on the backs of those being supported.

His subsequent fifteen-year career at PepsiCo revealed the transformative power of Lean Six Sigma in a profit-driven environment. Manning shares the fascinating story of his most successful project, which made sales teams accountable for unsold product waste and saved the company hundreds of millions of dollars globally. What was once considered a "sacred cow" that couldn't be changed became a cornerstone of PepsiCo's improved forecasting approach.

The most revealing segment comes when Manning describes his shock upon entering healthcare in 2016. He discovered supply chains "generations behind" other industries, with basic concepts like demand forecasting virtually nonexistent. Instead of data-driven systems, he found manual processes where individuals physically walked through storage areas to determine what needed to be ordered—essentially guesswork rather than analytics.

The conversation takes an especially relevant turn as Manning explains how his team has expanded Lean Six Sigma beyond supply chain to all aspects of PIH Health's operations, preparing the organization for healthcare's mounting financial pressures. With approximately 60% of patient revenue coming from potentially vulnerable Medicare and Medicaid sources, Manning's approach of "strengthening the dam before it breaks" offers a blueprint for healthcare organizations facing similar challenges.

What makes this episode particularly valuable is Manning's emphasis that these methodologies can be scaled to healthcare organizations of any size while maintaining quality standards and regulatory compliance. His passion for supply chain excellence shines through in his closing thought: "No matter what organization you're part of, if you're a supply chain professional, know you are as important as whatever they're selling or whatever service they're providing."

Send us Fan Mail

]]> What happens when military precision meets corporate efficiency in healthcare? In this eye-opening conversation, Chico Manning, Assistant Vice President of Enterprise Supply Chain at PIH Health and 2024 Bellwether League Future Famer Award recipient, takes us through his remarkable journey across three distinct supply chain environments.

Manning's foundation in logistics began with seven years as a Marine Corps officer handling what he calls "the three B's: beans, bullets, and band-aids." This military experience taught him the fundamental principles of getting exactly what's needed precisely where and when it's required—sometimes literally carried on the backs of those being supported.

His subsequent fifteen-year career at PepsiCo revealed the transformative power of Lean Six Sigma in a profit-driven environment. Manning shares the fascinating story of his most successful project, which made sales teams accountable for unsold product waste and saved the company hundreds of millions of dollars globally. What was once considered a "sacred cow" that couldn't be changed became a cornerstone of PepsiCo's improved forecasting approach.

The most revealing segment comes when Manning describes his shock upon entering healthcare in 2016. He discovered supply chains "generations behind" other industries, with basic concepts like demand forecasting virtually nonexistent. Instead of data-driven systems, he found manual processes where individuals physically walked through storage areas to determine what needed to be ordered—essentially guesswork rather than analytics.

The conversation takes an especially relevant turn as Manning explains how his team has expanded Lean Six Sigma beyond supply chain to all aspects of PIH Health's operations, preparing the organization for healthcare's mounting financial pressures. With approximately 60% of patient revenue coming from potentially vulnerable Medicare and Medicaid sources, Manning's approach of "strengthening the dam before it breaks" offers a blueprint for healthcare organizations facing similar challenges.

What makes this episode particularly valuable is Manning's emphasis that these methodologies can be scaled to healthcare organizations of any size while maintaining quality standards and regulatory compliance. His passion for supply chain excellence shines through in his closing thought: "No matter what organization you're part of, if you're a supply chain professional, know you are as important as whatever they're selling or whatever service they're providing."

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]]> St. Onge Company Buzzsprout-17359993 Thu, 19 Jun 2025 05:00:00 -0400 1743 2 23 full false Supply Chain Turbulence: Navigating Healthcare's New Reality Supply Chain Turbulence: Navigating Healthcare's New Reality "The most stirred up soup I've ever seen in healthcare." That's how host Fred Crans describes the current state of healthcare supply chains in this eye-opening conversation with industry veteran John Strong. As healthcare systems face unprecedented challenges from multiple directions, Strong offers practical wisdom on navigating the turbulence ahead.

Strong warns of three critical concerns reshaping healthcare's landscape. First, government reorganization threatens significant revenue disruption through potential Medicaid cuts, which could cost hospitals billions. With Medicare and Medicaid representing roughly 60% of hospital revenue and many facilities already operating at capacity, these cuts raise serious questions about care access for vulnerable populations. Strong advises caution rather than panic, especially regarding threatened tariffs that have prompted preemptive price increases from suppliers.

Supply shortages represent another mounting challenge. While new drug shortages have modestly decreased, basic medical-surgical supplies are increasingly harder to find, costing hospitals an average of $3.5 million annually in canceled procedures and delays. Strong highlights emerging domestic manufacturing initiatives like Ochsner's in New Orleans, suggesting that paying slightly more for reliable supply may ultimately prove less expensive than managing disruptions.

Most provocatively, Strong challenges healthcare's procurement status quo, arguing that hospitals continue paying 30-50% more than necessary for common goods by failing to create genuine competition. He shares how at Premier, implementing a sole-source contrast media contract delivered 40-48% savings despite internal skepticism. "Nothing gets a supplier's attention like making a product change," Strong observes, lamenting that too few organizations are willing to undertake the disruption required for meaningful evaluation.

Whether you're managing a hospital supply chain, developing healthcare policy, or supplying medical products, this conversation provides essential perspective on creating sustainable value amid healthcare's perfect storm. Subscribe now and join the conversation about transforming healthcare supply chains for resilience and value.

Send us Fan Mail

]]> "The most stirred up soup I've ever seen in healthcare." That's how host Fred Crans describes the current state of healthcare supply chains in this eye-opening conversation with industry veteran John Strong. As healthcare systems face unprecedented challenges from multiple directions, Strong offers practical wisdom on navigating the turbulence ahead.

Strong warns of three critical concerns reshaping healthcare's landscape. First, government reorganization threatens significant revenue disruption through potential Medicaid cuts, which could cost hospitals billions. With Medicare and Medicaid representing roughly 60% of hospital revenue and many facilities already operating at capacity, these cuts raise serious questions about care access for vulnerable populations. Strong advises caution rather than panic, especially regarding threatened tariffs that have prompted preemptive price increases from suppliers.

Supply shortages represent another mounting challenge. While new drug shortages have modestly decreased, basic medical-surgical supplies are increasingly harder to find, costing hospitals an average of $3.5 million annually in canceled procedures and delays. Strong highlights emerging domestic manufacturing initiatives like Ochsner's in New Orleans, suggesting that paying slightly more for reliable supply may ultimately prove less expensive than managing disruptions.

Most provocatively, Strong challenges healthcare's procurement status quo, arguing that hospitals continue paying 30-50% more than necessary for common goods by failing to create genuine competition. He shares how at Premier, implementing a sole-source contrast media contract delivered 40-48% savings despite internal skepticism. "Nothing gets a supplier's attention like making a product change," Strong observes, lamenting that too few organizations are willing to undertake the disruption required for meaningful evaluation.

Whether you're managing a hospital supply chain, developing healthcare policy, or supplying medical products, this conversation provides essential perspective on creating sustainable value amid healthcare's perfect storm. Subscribe now and join the conversation about transforming healthcare supply chains for resilience and value.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-17276714 Thu, 05 Jun 2025 05:00:00 -0400 1721 2 22 full false The Best Kept Secret in Supply Chain Consulting The Best Kept Secret in Supply Chain Consulting What happens when you combine a background in medieval literature with supply chain expertise? A fascinating perspective that challenges how we think about business problems. In this captivating conversation, Bryan Jensen, Chairperson/EVP of St. Onge Company, shares his remarkable journey from English major to supply chain consultant and the valuable lessons learned along the way.

Bryan reveals how his unconventional career path created unique advantages, challenging the notion that technical fields require purely linear thinking. "I think that neither one is superior but perfectly complementary," he explains, describing how merging technical and humanities approaches creates superior solutions for clients.

The discussion explores how St. Onge evolved from a facility design specialist in the late '90s to a comprehensive supply chain consultancy today. Bryan provides fascinating insights into the retail industry's transformation, including why giants like Toys "R" Us and Sears struggled to adapt to changing market conditions. His firsthand experience working at  Toys "R" Us during its heyday provides a rare glimpse into retail logistics before the digital revolution.

What truly sets this conversation apart is Bryan's candid perspective on consulting ethics. Having once "loathed consultants" for charging premium rates while delivering minimal value, he built his career on reversing that equation. His commitment to objectivity stands in stark contrast to consultants who recommend solutions tied to their own products: "We can look at all options with equal aplomb, 100% objective, because we have no axe to grind."

Perhaps most powerful is Bryan's reflection on people as the ultimate business asset: "Our product is what's between their ears and what's in their hearts." This philosophy has helped St. Onge maintain remarkably low turnover in an industry known for burnout, sometimes achieving rates as low as 3-5% annually.

Whether you're in supply chain, consulting, or leadership, this conversation offers invaluable wisdom about combining technical expertise with humanity to create lasting business success. Ready to rethink your approach to problem-solving? This episode is your starting point.

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]]> What happens when you combine a background in medieval literature with supply chain expertise? A fascinating perspective that challenges how we think about business problems. In this captivating conversation, Bryan Jensen, Chairperson/EVP of St. Onge Company, shares his remarkable journey from English major to supply chain consultant and the valuable lessons learned along the way.

Bryan reveals how his unconventional career path created unique advantages, challenging the notion that technical fields require purely linear thinking. "I think that neither one is superior but perfectly complementary," he explains, describing how merging technical and humanities approaches creates superior solutions for clients.

The discussion explores how St. Onge evolved from a facility design specialist in the late '90s to a comprehensive supply chain consultancy today. Bryan provides fascinating insights into the retail industry's transformation, including why giants like Toys "R" Us and Sears struggled to adapt to changing market conditions. His firsthand experience working at  Toys "R" Us during its heyday provides a rare glimpse into retail logistics before the digital revolution.

What truly sets this conversation apart is Bryan's candid perspective on consulting ethics. Having once "loathed consultants" for charging premium rates while delivering minimal value, he built his career on reversing that equation. His commitment to objectivity stands in stark contrast to consultants who recommend solutions tied to their own products: "We can look at all options with equal aplomb, 100% objective, because we have no axe to grind."

Perhaps most powerful is Bryan's reflection on people as the ultimate business asset: "Our product is what's between their ears and what's in their hearts." This philosophy has helped St. Onge maintain remarkably low turnover in an industry known for burnout, sometimes achieving rates as low as 3-5% annually.

Whether you're in supply chain, consulting, or leadership, this conversation offers invaluable wisdom about combining technical expertise with humanity to create lasting business success. Ready to rethink your approach to problem-solving? This episode is your starting point.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-17203112 Thu, 22 May 2025 05:00:00 -0400 2177 2 21 full false From Road to Nowhere to Healthcare Powerhouse From Road to Nowhere to Healthcare Powerhouse Send us Fan Mail

]]> Send us Fan Mail

]]> St. Onge Company Buzzsprout-17116881 Thu, 08 May 2025 05:00:00 -0400 1794 2 20 full false The Power of Supply Chain Leadership The Power of Supply Chain Leadership Amanda Chawla, Senior VP and Chief Supply Chain Officer at Stanford Health, shares insights on transforming healthcare supply operations from transactional processes to strategic networks. Recognized by Gartner for excellence, Stanford's approach focuses on people-centered leadership, organizational agility, and continuous reinvention to meet evolving healthcare challenges.

• Supply chain transformation requires examining organizational foundations across people, process, and technology
• Stanford's strategy involves insourcing operations, creating new departments, and developing technology roadmaps
• "Supply chain is not a chain" but a network of interdependent activities serving every department
• Successful leadership requires building trust and demonstrating value as a strategic partner to clinicians
• Financial viability challenges require healthcare organizations to focus on efficiency and value-based operations
• Organizations must choose between waiting for disruption or becoming disruptors through innovation
• Failure should be viewed as part of the innovation journey toward advancement

You can contact Fred at fcrans@stonge.com with guest suggestions or topic ideas for future episodes.


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]]> Amanda Chawla, Senior VP and Chief Supply Chain Officer at Stanford Health, shares insights on transforming healthcare supply operations from transactional processes to strategic networks. Recognized by Gartner for excellence, Stanford's approach focuses on people-centered leadership, organizational agility, and continuous reinvention to meet evolving healthcare challenges.

• Supply chain transformation requires examining organizational foundations across people, process, and technology
• Stanford's strategy involves insourcing operations, creating new departments, and developing technology roadmaps
• "Supply chain is not a chain" but a network of interdependent activities serving every department
• Successful leadership requires building trust and demonstrating value as a strategic partner to clinicians
• Financial viability challenges require healthcare organizations to focus on efficiency and value-based operations
• Organizations must choose between waiting for disruption or becoming disruptors through innovation
• Failure should be viewed as part of the innovation journey toward advancement

You can contact Fred at fcrans@stonge.com with guest suggestions or topic ideas for future episodes.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-17030921 Wed, 23 Apr 2025 15:00:00 -0400 1495 2 19 full false Disaster Planning Continuation: How Outside Expertise Transforms Healthcare Supply Chains Disaster Planning Continuation: How Outside Expertise Transforms Healthcare Supply Chains Send us Fan Mail

]]> Send us Fan Mail

]]> St. Onge Company Buzzsprout-16945938 Thu, 10 Apr 2025 05:00:00 -0400 1711 2 18 full false The Human Touch: Why AI Can't Replace Healthcare Supply Chain Leadership The Human Touch: Why AI Can't Replace Healthcare Supply Chain Leadership Send us Fan Mail

]]> Send us Fan Mail

]]> St. Onge Company Buzzsprout-16863319 Thu, 27 Mar 2025 05:00:00 -0400 1665 2 17 full false From Me to We: Reimagining Healthcare Supply Chain Partnerships From Me to We: Reimagining Healthcare Supply Chain Partnerships Healthcare supply chain leaders have largely reverted to pre-COVID practices despite ongoing vulnerabilities, while simultaneously lacking the strategic sourcing skills and upstream visibility needed to build true resilience. Dr. Randy Bradley, from the University of Tennessee's Haslam College of Business, explains why healthcare organizations remain dangerously unprepared for emerging threats like sophisticated cargo theft syndicates and global container shortages.

• Healthcare organizations have returned to pre-COVID practices despite talking about resilience
• Most healthcare entities still have no greater visibility into their upstream supply chain than before the pandemic
• Critical shortage of strategic sourcing professionals versus simple buyers who only execute existing contracts
• Suppliers openly admit health systems sign contracts with unfavorable terms they don't even recognize
• Cargo theft at record levels with sophisticated crime syndicates altering electronic bills of lading
• Automation increasingly necessary not because it replaces workers but because workers aren't available
• Healthcare must shift from "what's in it for me" to "what's in it for we" through integrated negotiations

If you have a topic you'd like to discuss or want to be a guest, you can reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> Healthcare supply chain leaders have largely reverted to pre-COVID practices despite ongoing vulnerabilities, while simultaneously lacking the strategic sourcing skills and upstream visibility needed to build true resilience. Dr. Randy Bradley, from the University of Tennessee's Haslam College of Business, explains why healthcare organizations remain dangerously unprepared for emerging threats like sophisticated cargo theft syndicates and global container shortages.

• Healthcare organizations have returned to pre-COVID practices despite talking about resilience
• Most healthcare entities still have no greater visibility into their upstream supply chain than before the pandemic
• Critical shortage of strategic sourcing professionals versus simple buyers who only execute existing contracts
• Suppliers openly admit health systems sign contracts with unfavorable terms they don't even recognize
• Cargo theft at record levels with sophisticated crime syndicates altering electronic bills of lading
• Automation increasingly necessary not because it replaces workers but because workers aren't available
• Healthcare must shift from "what's in it for me" to "what's in it for we" through integrated negotiations

If you have a topic you'd like to discuss or want to be a guest, you can reach out to Fred directly at fcrans@stonge.com.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-16822811 Thu, 20 Mar 2025 05:00:00 -0400 1354 2 16 full false Part 2: Navigating Healthcare’s Supply Chain Crisis: Insights from the Inside Part 2: Navigating Healthcare’s Supply Chain Crisis: Insights from the Inside Healthcare can instantly notify you about a critical lab result, but struggles to track the implant in your body. Why? Ed Hisscock, Senior Vice President of Supply Chain Management at Trinity Health, has spent his career wrestling with this paradox.

Ready to understand why healthcare supply chains need transformation? Subscribe, leave a review, and share this episode to join the conversation. Have questions or want to suggest a future topic? Contact Fred directly at fcrans@stonge.com.

Send us Fan Mail

]]> Healthcare can instantly notify you about a critical lab result, but struggles to track the implant in your body. Why? Ed Hisscock, Senior Vice President of Supply Chain Management at Trinity Health, has spent his career wrestling with this paradox.

Ready to understand why healthcare supply chains need transformation? Subscribe, leave a review, and share this episode to join the conversation. Have questions or want to suggest a future topic? Contact Fred directly at fcrans@stonge.com.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16780542 Thu, 13 Mar 2025 05:00:00 -0400 774 2 15 full false Part 1: Navigating Healthcare’s Supply Chain Crisis: Insights from the Inside Part 1: Navigating Healthcare’s Supply Chain Crisis: Insights from the Inside Healthcare supply chains face unprecedented challenges amplified by the COVID-19 pandemic. Ed Hisscock of Trinity Health shares insights on managing these crises, focusing on issues like talent shortages and data transparency. Discussion on supply chain issues in healthcare. Examination of workforce shortages and industry demands. Effective strategies for supplier partnership and accountability. 

If you have a topic you'd like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stongecom.  

Send us Fan Mail

]]> Healthcare supply chains face unprecedented challenges amplified by the COVID-19 pandemic. Ed Hisscock of Trinity Health shares insights on managing these crises, focusing on issues like talent shortages and data transparency. Discussion on supply chain issues in healthcare. Examination of workforce shortages and industry demands. Effective strategies for supplier partnership and accountability. 

If you have a topic you'd like to discuss or want to be a guest on the show, you can reach out to Fred directly at fcrans@stongecom.  

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16738932 Thu, 06 Mar 2025 05:00:00 -0500 943 2 14 full false Part 2: Strategic sourcing and Innovation in Healthcare Supply Chains Part 2: Strategic sourcing and Innovation in Healthcare Supply Chains Send us Fan Mail

]]> Send us Fan Mail

]]> St. Onge Company Buzzsprout-16698552 Wed, 26 Feb 2025 15:00:00 -0500 1068 2 13 full false Strategic Sourcing and Innovation in Healthcare Supply Chains Strategic Sourcing and Innovation in Healthcare Supply Chains This episode explores the integration of people, processes, and technology within the healthcare supply chain, with insights from George Godfrey of Baptist Health of South Florida. A proactive approach to staffing, financial pressures, and technology adoption reveals how healthcare organizations can enhance efficiency and patient care.

• Staff shortages impacting recruitment and retention 
• Financial pressures leading to strategic sourcing and cost management 
• Technology integration addressing supply chain disruptions 
• Contingency planning for natural disasters and manufacturing consolidation 
• Automation and CRM systems improving invoice matching and resource management

Send us Fan Mail

]]> This episode explores the integration of people, processes, and technology within the healthcare supply chain, with insights from George Godfrey of Baptist Health of South Florida. A proactive approach to staffing, financial pressures, and technology adoption reveals how healthcare organizations can enhance efficiency and patient care.

• Staff shortages impacting recruitment and retention 
• Financial pressures leading to strategic sourcing and cost management 
• Technology integration addressing supply chain disruptions 
• Contingency planning for natural disasters and manufacturing consolidation 
• Automation and CRM systems improving invoice matching and resource management

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16648284 Thu, 20 Feb 2025 07:00:00 -0500 995 2 12 full false Unlocking Hospital Operations: Insights with Ted Rogalski on Strategic Leadership and Local Integration Unlocking Hospital Operations: Insights with Ted Rogalski on Strategic Leadership and Local Integration We dive into the challenges and successes of critical access hospitals with Ted Rogalski, shedding light on their vital role in rural healthcare and the complexities of the supply chain in the industry. Ted shares insights into the operations, financial strategies, and the future of these hospitals within larger health systems while touching on the importance of community connections. 

• Exploring Ted Rogalski's journey in healthcare supply chain management 
• The critical role of supply chain in healthcare operations 
• Differences between critical access hospitals and traditional healthcare systems 
• The financial mechanisms that support these hospitals 
• Importance of collaboration among critical access hospitals 
• Integration challenges within larger health networks 
• Future growth strategies for rural healthcare services 
• Personal insights on family and community impact on professional life

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]]> We dive into the challenges and successes of critical access hospitals with Ted Rogalski, shedding light on their vital role in rural healthcare and the complexities of the supply chain in the industry. Ted shares insights into the operations, financial strategies, and the future of these hospitals within larger health systems while touching on the importance of community connections. 

• Exploring Ted Rogalski's journey in healthcare supply chain management 
• The critical role of supply chain in healthcare operations 
• Differences between critical access hospitals and traditional healthcare systems 
• The financial mechanisms that support these hospitals 
• Importance of collaboration among critical access hospitals 
• Integration challenges within larger health networks 
• Future growth strategies for rural healthcare services 
• Personal insights on family and community impact on professional life

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16609916 Thu, 13 Feb 2025 05:00:00 -0500 1546 2 11 full false Innovative Facility Strategies for Modern Healthcare Needs Innovative Facility Strategies for Modern Healthcare Needs The healthcare landscape is undergoing significant changes driven by labor shortages, technology integration, and the need for efficient operations. This episode emphasizes the importance of designing hospitals with adaptable systems that leverage technology for improved patient care and operational efficiency.

• Labor shortages shape healthcare design and operational priorities 
• New construction allows for greater flexibility in incorporating advanced technologies 
• Existing hospitals face unique challenges in integrating updated systems 
• Effective dock planning supports operational efficiency and supply management 
• Robotics play a crucial role in both back-of-house and patient-facing operations 
• Differentiating distribution needs for clinical items vs. pharmacy supplies is vital for compliance

Send us Fan Mail

]]> The healthcare landscape is undergoing significant changes driven by labor shortages, technology integration, and the need for efficient operations. This episode emphasizes the importance of designing hospitals with adaptable systems that leverage technology for improved patient care and operational efficiency.

• Labor shortages shape healthcare design and operational priorities 
• New construction allows for greater flexibility in incorporating advanced technologies 
• Existing hospitals face unique challenges in integrating updated systems 
• Effective dock planning supports operational efficiency and supply management 
• Robotics play a crucial role in both back-of-house and patient-facing operations 
• Differentiating distribution needs for clinical items vs. pharmacy supplies is vital for compliance

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16568523 Thu, 06 Feb 2025 05:00:00 -0500 1418 2 10 full false Navigating Healthcare's Complexities Through Innovation Navigating Healthcare's Complexities Through Innovation Lisa Rogalski shares her transformative journey through the healthcare supply chain, highlighting the importance of mentorship, teamwork, and innovation in driving success. She discusses her transition from Genesis to Trinity Health and her focus on enhancing the value analysis framework across diverse regions.

• Lisa's background from clinical roles to supply chain leadership
• The significant impact of mentorship on career development
• Challenges and opportunities in transitioning to a larger system
• Strategies for team building and governance in supply chain
• Adapting to varying maturity levels across different regions
• Importance of innovation in technology assessment and procurement
• Identifying key products and managing potential substitutes
• Goals for enhancing collaboration and standardization in operations

Send us Fan Mail

]]> Lisa Rogalski shares her transformative journey through the healthcare supply chain, highlighting the importance of mentorship, teamwork, and innovation in driving success. She discusses her transition from Genesis to Trinity Health and her focus on enhancing the value analysis framework across diverse regions.

• Lisa's background from clinical roles to supply chain leadership
• The significant impact of mentorship on career development
• Challenges and opportunities in transitioning to a larger system
• Strategies for team building and governance in supply chain
• Adapting to varying maturity levels across different regions
• Importance of innovation in technology assessment and procurement
• Identifying key products and managing potential substitutes
• Goals for enhancing collaboration and standardization in operations

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16528539 Thu, 30 Jan 2025 07:00:00 -0500 1888 2 9 full false Elevating Healthcare Supply Chains: Insights with Jane Pleasants on Strategic Collaborations and Global Missions Elevating Healthcare Supply Chains: Insights with Jane Pleasants on Strategic Collaborations and Global Missions Jane Pleasants shares her inspiring journey from education to becoming a key leader in healthcare supply chain management. The episode discusses the challenges and opportunities within academic medical centers and highlights the importance of collaboration and patient-focused strategies in transforming the healthcare supply chain.

• Overview of Jane Pleasance's career path 
• Insights into academic medical center supply chains 
• Importance of leadership credibility in healthcare settings 
• Role of SMI in fostering collaborative partnerships 
• Lessons learned from the mission trip to Zambia 
• Emphasis on keeping patient care at the center of supply chain strategies

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]]> Jane Pleasants shares her inspiring journey from education to becoming a key leader in healthcare supply chain management. The episode discusses the challenges and opportunities within academic medical centers and highlights the importance of collaboration and patient-focused strategies in transforming the healthcare supply chain.

• Overview of Jane Pleasance's career path 
• Insights into academic medical center supply chains 
• Importance of leadership credibility in healthcare settings 
• Role of SMI in fostering collaborative partnerships 
• Lessons learned from the mission trip to Zambia 
• Emphasis on keeping patient care at the center of supply chain strategies

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16483383 Thu, 23 Jan 2025 05:00:00 -0500 2159 2 8 full false Crisis-Proofing Healthcare Supply Chains: Insights with Steve Downey and Leanne Hester Crisis-Proofing Healthcare Supply Chains: Insights with Steve Downey and Leanne Hester Uncover the essential strategies for crisis-proofing your healthcare supply chain with insights from industry leaders. Join me, Fred Crans, as I sit down with Steve Downey of the Cleveland Clinic and Leanne Hester from Resilinc to explore the crucial question: How can healthcare systems prepare for the unexpected? From the devastating impact of natural disasters like hurricanes to the rising threat of cyberattacks, our expert guests reveal the proactive measures necessary to maintain product availability and ensure seamless patient care.

Gain a deeper understanding of the intricacies of global supply chain resilience, especially the challenges posed by reliance on international suppliers like China. Hear firsthand how past crises such as Hurricane Maria have shaped the risk assessment strategies that prioritize both cost and resilience. Discover the vital role of the Health Industry Resiliency Coalition and how their efforts are driving smarter sourcing decisions and improved inventory management practices.

For smaller healthcare organizations grappling with resource constraints, this episode offers practical advice on crafting effective disaster mitigation plans. Learn about the importance of prioritizing critical suppliers, employing the 80-20 rule to focus on key elements, and convincing senior leadership of the need for preparedness. Take inspiration from a success story in Vermont, where leveraging software solutions helped a smaller IDN stay ahead of crises, ultimately highlighting the transformative power of technology-driven resilience in healthcare supply chains.

Send us Fan Mail

]]> Uncover the essential strategies for crisis-proofing your healthcare supply chain with insights from industry leaders. Join me, Fred Crans, as I sit down with Steve Downey of the Cleveland Clinic and Leanne Hester from Resilinc to explore the crucial question: How can healthcare systems prepare for the unexpected? From the devastating impact of natural disasters like hurricanes to the rising threat of cyberattacks, our expert guests reveal the proactive measures necessary to maintain product availability and ensure seamless patient care.

Gain a deeper understanding of the intricacies of global supply chain resilience, especially the challenges posed by reliance on international suppliers like China. Hear firsthand how past crises such as Hurricane Maria have shaped the risk assessment strategies that prioritize both cost and resilience. Discover the vital role of the Health Industry Resiliency Coalition and how their efforts are driving smarter sourcing decisions and improved inventory management practices.

For smaller healthcare organizations grappling with resource constraints, this episode offers practical advice on crafting effective disaster mitigation plans. Learn about the importance of prioritizing critical suppliers, employing the 80-20 rule to focus on key elements, and convincing senior leadership of the need for preparedness. Take inspiration from a success story in Vermont, where leveraging software solutions helped a smaller IDN stay ahead of crises, ultimately highlighting the transformative power of technology-driven resilience in healthcare supply chains.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16442207 Thu, 16 Jan 2025 06:00:00 -0500 2437 full false Bridging Generational Gaps in Healthcare Teams Bridging Generational Gaps in Healthcare Teams Albert Nkansa shares valuable insights about the intricacies of healthcare supply chain management, emphasizing the vital need for proactive assessments and understanding generational dynamics within the workplace. He highlights the importance of collaboration in project design and the ongoing staffing challenges that impact the field, while stressing that innovation and crisis preparedness are crucial for the future of healthcare supply chains.

• Importance of proactive assessments in healthcare supply chain 
• Insights on generational differences and team communication 
• Overview of various projects in healthcare supply chain 
• Role of architects and engineers in healthcare design 
• Challenges related to staffing in healthcare supply chain 
• Impact of crises on healthcare supply chain dynamics 
• Emphasis on the need for innovation in the field

Send us Fan Mail

]]> Albert Nkansa shares valuable insights about the intricacies of healthcare supply chain management, emphasizing the vital need for proactive assessments and understanding generational dynamics within the workplace. He highlights the importance of collaboration in project design and the ongoing staffing challenges that impact the field, while stressing that innovation and crisis preparedness are crucial for the future of healthcare supply chains.

• Importance of proactive assessments in healthcare supply chain 
• Insights on generational differences and team communication 
• Overview of various projects in healthcare supply chain 
• Role of architects and engineers in healthcare design 
• Challenges related to staffing in healthcare supply chain 
• Impact of crises on healthcare supply chain dynamics 
• Emphasis on the need for innovation in the field

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16402333 Thu, 09 Jan 2025 08:00:00 -0500 2442 2 5 full false Unraveling Healthcare Supply Chain Complexities: Insights with Dr. Eugene Schneller Unraveling Healthcare Supply Chain Complexities: Insights with Dr. Eugene Schneller Join us for an illuminating conversation with Dr. Eugene Schneller, a luminary in healthcare supply chain management, as we unravel the complexities of this often-overlooked sector. Dr. Schneller shares his fascinating journey from sociology to healthcare, drawing insightful parallels to literature and questioning established norms. We explore the surprising lack of emphasis on supply chain education within medical training and the unique challenges posed by physician involvement in supply chain decisions. Dr. Schneller's experiences provide an eye-opening perspective on why the healthcare industry often resists adopting strategies from other sectors, delving into the concept of healthcare exceptionalism.

Our discussion navigates the intricate world of healthcare mergers and acquisitions, revealing the hurdles and opportunities in managing inventory and standardizing products. We examine the evolution of physician employment and its impact on supply chain efficiencies, alongside the financial weight of healthcare on the US economy. The episode sheds light on the talent challenges within this sector, highlighting the critical skills gap and the importance of digital transformation. With Dr. Schneller's guidance, we confront the pressing need for strategic, value-driven approaches to optimize the healthcare supply chain, underscoring the role of effective communication and critical evaluation in this evolving landscape.

Send us Fan Mail

]]> Join us for an illuminating conversation with Dr. Eugene Schneller, a luminary in healthcare supply chain management, as we unravel the complexities of this often-overlooked sector. Dr. Schneller shares his fascinating journey from sociology to healthcare, drawing insightful parallels to literature and questioning established norms. We explore the surprising lack of emphasis on supply chain education within medical training and the unique challenges posed by physician involvement in supply chain decisions. Dr. Schneller's experiences provide an eye-opening perspective on why the healthcare industry often resists adopting strategies from other sectors, delving into the concept of healthcare exceptionalism.

Our discussion navigates the intricate world of healthcare mergers and acquisitions, revealing the hurdles and opportunities in managing inventory and standardizing products. We examine the evolution of physician employment and its impact on supply chain efficiencies, alongside the financial weight of healthcare on the US economy. The episode sheds light on the talent challenges within this sector, highlighting the critical skills gap and the importance of digital transformation. With Dr. Schneller's guidance, we confront the pressing need for strategic, value-driven approaches to optimize the healthcare supply chain, underscoring the role of effective communication and critical evaluation in this evolving landscape.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16290288 Thu, 19 Dec 2024 10:00:00 -0500 2322 2 4 full false Exploring Pharmacy Compounding Regulations: Insights with Abby Roth and Sharone Wang Exploring Pharmacy Compounding Regulations: Insights with Abby Roth and Sharone Wang Abby Roth, the brilliant mind behind Pure Microbiology, joins us alongside our in-house pharmacy expert Sharone Wang to unravel the enigmatic world of pharmacy compounding regulations. Discover how their unique journeys and expertise illuminate the critical distinctions between traditional compounding and larger-scale operations regulated by the FDA. We promise you'll walk away with a deeper understanding of how these processes, overseen by various regulatory bodies, shape healthcare delivery.

Our global exploration takes you beyond U.S. borders, highlighting fascinating contrasts in pharmacy compounding practices worldwide. From the adaptable United States Pharmacopeia (USP) guidelines to stringent good manufacturing practices in the U.K., we examine how different nations tailor standards to fit their healthcare systems. Join us as we explore the alignment and divergence of international compounding practices with those in the U.S., offering a comprehensive view of facility design and regulatory approaches across continents.

Finally, we tackle the critical topic of contamination control in sterile compounding environments. No stone is left unturned in our discussion of rigorous procedures, material transfer processes, and garbing protocols designed to minimize microbial risks. With Abby's captivating metaphor linking young soccer players' behaviors to pharmacy logistics, we underscore the precision required in healthcare supply chains. Get ready for insights that enrich your understanding of these vital topics and whet your appetite for future episodes of "Taking the Supply Chain Pulse.

Send us Fan Mail

]]> Abby Roth, the brilliant mind behind Pure Microbiology, joins us alongside our in-house pharmacy expert Sharone Wang to unravel the enigmatic world of pharmacy compounding regulations. Discover how their unique journeys and expertise illuminate the critical distinctions between traditional compounding and larger-scale operations regulated by the FDA. We promise you'll walk away with a deeper understanding of how these processes, overseen by various regulatory bodies, shape healthcare delivery.

Our global exploration takes you beyond U.S. borders, highlighting fascinating contrasts in pharmacy compounding practices worldwide. From the adaptable United States Pharmacopeia (USP) guidelines to stringent good manufacturing practices in the U.K., we examine how different nations tailor standards to fit their healthcare systems. Join us as we explore the alignment and divergence of international compounding practices with those in the U.S., offering a comprehensive view of facility design and regulatory approaches across continents.

Finally, we tackle the critical topic of contamination control in sterile compounding environments. No stone is left unturned in our discussion of rigorous procedures, material transfer processes, and garbing protocols designed to minimize microbial risks. With Abby's captivating metaphor linking young soccer players' behaviors to pharmacy logistics, we underscore the precision required in healthcare supply chains. Get ready for insights that enrich your understanding of these vital topics and whet your appetite for future episodes of "Taking the Supply Chain Pulse.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16261194 Thu, 12 Dec 2024 09:00:00 -0500 2154 2 3 full false Leadership and Legacy in Healthcare Transformation Leadership and Legacy in Healthcare Transformation Discover the transformative journey of Brent Johnson, the “retired” Vice President of Supply Chain at Intermountain Healthcare, as he shares his unexpected transition from the electric utility industry to revolutionizing healthcare supply chains. Brent's unique trajectory showcases how strategic management and a keen understanding of operational complexities can lead to groundbreaking changes in cost savings and resource allocation, ultimately enhancing patient care. His story is not just about career accomplishments but also about translating professional success into meaningful post-retirement endeavors in Oaxaca, Mexico, and continued industry involvement.
 
 

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]]> Discover the transformative journey of Brent Johnson, the “retired” Vice President of Supply Chain at Intermountain Healthcare, as he shares his unexpected transition from the electric utility industry to revolutionizing healthcare supply chains. Brent's unique trajectory showcases how strategic management and a keen understanding of operational complexities can lead to groundbreaking changes in cost savings and resource allocation, ultimately enhancing patient care. His story is not just about career accomplishments but also about translating professional success into meaningful post-retirement endeavors in Oaxaca, Mexico, and continued industry involvement.
 
 

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]]> St. Onge Company Buzzsprout-16226771 Thu, 05 Dec 2024 10:00:00 -0500 2189 2 2 full false Navigating Healthcare Supply Chain Success: Insights with Marisa Faribaugh Navigating Healthcare Supply Chain Success: Insights with Marisa Faribaugh Join us as we welcome Marisa Farabaugh, the Senior Vice President and Chief Supply Chain Officer at Advent Health. Marisa's journey from studying industrial engineering at the University of Florida to leading supply chain operations at a major healthcare organization is inspiring. She shares her insights into navigating career shifts, the critical role of mentors, and the challenges of applying industrial engineering in the healthcare industry. Marisa's story is a testament to the power of mentorship and resilience, offering listeners a unique perspective on career development.
 
 

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]]> Join us as we welcome Marisa Farabaugh, the Senior Vice President and Chief Supply Chain Officer at Advent Health. Marisa's journey from studying industrial engineering at the University of Florida to leading supply chain operations at a major healthcare organization is inspiring. She shares her insights into navigating career shifts, the critical role of mentors, and the challenges of applying industrial engineering in the healthcare industry. Marisa's story is a testament to the power of mentorship and resilience, offering listeners a unique perspective on career development.
 
 

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]]> St. Onge Company Buzzsprout-16137993 Thu, 21 Nov 2024 09:00:00 -0500 2275 2 1 full false Season 2 Kickoff--Fred Crans Reflects on Six Decades of Change Season 2 Kickoff--Fred Crans Reflects on Six Decades of Change What happens when a would be  history teacher's aspirations take an unexpected turn, leading him into the heart of the supply chain industry? Discover the journey of Fred Crans, a former Navy hospital corpsman during the Vietnam War, whose career insights have shaped the field over six decades. Fred sits down with guest interviewer Tom Redding to share his reflections on the evolution of supply chain leadership, contrasting his experiential learning with the formal education of today's industry leaders. His story is a testament to the timeless nature of essential leadership skills, even as the landscape around them continues to shift.
 
 As we embark on the second season of "Taking the Supply Chain Pulse," we're excited to highlight the show's growth under the guidance of Lindsay McCullough. This season promises to explore how advancements in robotics are transforming day-to-day operations, why an optimized supply chain is critical in healthcare delivery, and how innovations in pharmacy are not only improving patient outcomes but also redefining patient care. And of course, we’ll cover the crucial work of the Sterile Processing Department, which ensures the highest standards of hygiene and safety in every procedure. 

With over 30 episodes already aired, we aim to continue inspiring and educating our growing community, featuring diverse voices from within the industry and beyond. 

Join us as we explore the dynamic world of supply chains and invite our listeners to contribute their ideas for upcoming episodes.

 

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]]> What happens when a would be  history teacher's aspirations take an unexpected turn, leading him into the heart of the supply chain industry? Discover the journey of Fred Crans, a former Navy hospital corpsman during the Vietnam War, whose career insights have shaped the field over six decades. Fred sits down with guest interviewer Tom Redding to share his reflections on the evolution of supply chain leadership, contrasting his experiential learning with the formal education of today's industry leaders. His story is a testament to the timeless nature of essential leadership skills, even as the landscape around them continues to shift.
 
 As we embark on the second season of "Taking the Supply Chain Pulse," we're excited to highlight the show's growth under the guidance of Lindsay McCullough. This season promises to explore how advancements in robotics are transforming day-to-day operations, why an optimized supply chain is critical in healthcare delivery, and how innovations in pharmacy are not only improving patient outcomes but also redefining patient care. And of course, we’ll cover the crucial work of the Sterile Processing Department, which ensures the highest standards of hygiene and safety in every procedure. 

With over 30 episodes already aired, we aim to continue inspiring and educating our growing community, featuring diverse voices from within the industry and beyond. 

Join us as we explore the dynamic world of supply chains and invite our listeners to contribute their ideas for upcoming episodes.

 

Send us Fan Mail

]]> St. Onge Company Buzzsprout-16085234 Thu, 14 Nov 2024 05:00:00 -0500 1569 2 1 full false From Warehouses to Hospitals: Logistics Insights with Hue Roach- Part Two From Warehouses to Hospitals: Logistics Insights with Hue Roach- Part Two In Part Two of our conversation, uncover the transformative journey of healthcare logistics with Hue Roach, a seasoned director at St. Onge Company, who brings 45 years of unmatched experience to our discussion. Discover the often unseen yet vital role logistics play in healthcare, from supply chain management to waste disposal. We traverse the evolution of logistics from straightforward operations in standalone hospitals to the intricate systems of modern decentralized healthcare services like the Cleveland Clinic. Hue offers invaluable insights into how the consolidation of healthcare systems and the expansion into rural areas, alongside innovative concepts like healthcare modules in retail spaces, are redefining logistics. He underscores the necessity of both design and operational enhancements to cater to these shifting demands.
 
 Experience the cutting-edge advancements in healthcare logistics technology, with a spotlight on the burgeoning role of drones in medicine delivery. Explore the intricacies of integrating AI and robotics to counteract labor shortages and the historical progression from early automation to today's high-tech solutions. Hue also contrasts the logistics strategies of affluent Middle Eastern countries with the Pacific Asian market, highlighting the need for integrated operations to eliminate inefficiencies. As we close, we emphasize the critical importance of precise data and the imperative of flawless design execution to avoid costly inefficiencies, drawing an analogy to the seamless structure of a wasp nest. Join us for a compelling exploration of the future of healthcare logistics.

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]]> In Part Two of our conversation, uncover the transformative journey of healthcare logistics with Hue Roach, a seasoned director at St. Onge Company, who brings 45 years of unmatched experience to our discussion. Discover the often unseen yet vital role logistics play in healthcare, from supply chain management to waste disposal. We traverse the evolution of logistics from straightforward operations in standalone hospitals to the intricate systems of modern decentralized healthcare services like the Cleveland Clinic. Hue offers invaluable insights into how the consolidation of healthcare systems and the expansion into rural areas, alongside innovative concepts like healthcare modules in retail spaces, are redefining logistics. He underscores the necessity of both design and operational enhancements to cater to these shifting demands.
 
 Experience the cutting-edge advancements in healthcare logistics technology, with a spotlight on the burgeoning role of drones in medicine delivery. Explore the intricacies of integrating AI and robotics to counteract labor shortages and the historical progression from early automation to today's high-tech solutions. Hue also contrasts the logistics strategies of affluent Middle Eastern countries with the Pacific Asian market, highlighting the need for integrated operations to eliminate inefficiencies. As we close, we emphasize the critical importance of precise data and the imperative of flawless design execution to avoid costly inefficiencies, drawing an analogy to the seamless structure of a wasp nest. Join us for a compelling exploration of the future of healthcare logistics.

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]]> St. Onge Company Buzzsprout-16060888 Thu, 07 Nov 2024 05:00:00 -0500 2168 1 34 full false From Warehouses to Hospitals: Logistics Insights with Hue Roach- Part One From Warehouses to Hospitals: Logistics Insights with Hue Roach- Part One Join us for an enlightening conversation with Hue Roach, a distinguished veteran in healthcare logistics, who unpacks his 45-year journey from a material handling warehouse to his influential role as a director at St. Onge. Together, we navigate the intricate world of healthcare logistics, covering everything from the management of medical supplies to the handling of linens and waste within hospitals. Hue's rich experiences and insights reveal the paramount importance of logistics in ensuring efficient hospital operations. This episode kicks off a compelling two-part exploration into the complexities of healthcare logistics, shedding light on the past, present, and future of supply chain systems in the industry.
 
 

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]]> Join us for an enlightening conversation with Hue Roach, a distinguished veteran in healthcare logistics, who unpacks his 45-year journey from a material handling warehouse to his influential role as a director at St. Onge. Together, we navigate the intricate world of healthcare logistics, covering everything from the management of medical supplies to the handling of linens and waste within hospitals. Hue's rich experiences and insights reveal the paramount importance of logistics in ensuring efficient hospital operations. This episode kicks off a compelling two-part exploration into the complexities of healthcare logistics, shedding light on the past, present, and future of supply chain systems in the industry.
 
 

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]]> St. Onge Company Buzzsprout-16018668 Thu, 31 Oct 2024 09:00:00 -0400 1896 1 33 full false Transforming Patient Care Through Pharmacy Technology with Dr. Ghalib Abbasi Transforming Patient Care Through Pharmacy Technology with Dr. Ghalib Abbasi Join us as we sit down with Dr. Ghalib Abbasi, the visionary System Director of Pharmacy Informatics at Houston Methodist, and Sharone Wang, a pharmacy specialist from St Onge. Together, we explore the intricate field of pharmacy informatics, showcasing how clinical informaticists are the unsung heroes bridging the gap between tech and clinical practice. Discover how Houston Methodist is at the forefront of technology in the pharmacy space, developing innovative solutions tailored for the future of healthcare.

 We also uncover how devices like smart glasses and Amazon Echo are transforming pharmacy operations and patient education. Initially seen as entertainment, these devices are now pivotal in providing instant access to drug information and facilitating real-time communication between patients and pharmacists, thus reducing response times. Dr. Abbasi shares insights into the importance of data quality in AI applications and the competitive edge it can offer healthcare systems. With a focus on practical solutions, this episode will leave you with a clearer understanding of how technology, when thoughtfully implemented, can maximize patient safety and efficiency.

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]]> Join us as we sit down with Dr. Ghalib Abbasi, the visionary System Director of Pharmacy Informatics at Houston Methodist, and Sharone Wang, a pharmacy specialist from St Onge. Together, we explore the intricate field of pharmacy informatics, showcasing how clinical informaticists are the unsung heroes bridging the gap between tech and clinical practice. Discover how Houston Methodist is at the forefront of technology in the pharmacy space, developing innovative solutions tailored for the future of healthcare.

 We also uncover how devices like smart glasses and Amazon Echo are transforming pharmacy operations and patient education. Initially seen as entertainment, these devices are now pivotal in providing instant access to drug information and facilitating real-time communication between patients and pharmacists, thus reducing response times. Dr. Abbasi shares insights into the importance of data quality in AI applications and the competitive edge it can offer healthcare systems. With a focus on practical solutions, this episode will leave you with a clearer understanding of how technology, when thoughtfully implemented, can maximize patient safety and efficiency.

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]]> St. Onge Company Buzzsprout-15978501 Thu, 24 Oct 2024 05:00:00 -0400 2246 1 32 full false Richard Bagley on Building Future Supply Chain Leaders Richard Bagley on Building Future Supply Chain Leaders Discover the fascinating journey of Richard Bagley, VP of Supply Chain at UC Health, as he shares how his early experiences in the US Army laid the foundation for his influential role in healthcare supply chain management. Richard discusses the pivotal moment when a call from Brent Johnson opened the door to a new path, leading him to revolutionize strategies at major institutions like Intermountain Healthcare, Penn State, and UC Health.

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]]> Discover the fascinating journey of Richard Bagley, VP of Supply Chain at UC Health, as he shares how his early experiences in the US Army laid the foundation for his influential role in healthcare supply chain management. Richard discusses the pivotal moment when a call from Brent Johnson opened the door to a new path, leading him to revolutionize strategies at major institutions like Intermountain Healthcare, Penn State, and UC Health.

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]]> St. Onge Company Buzzsprout-15937034 Thu, 17 Oct 2024 05:00:00 -0400 2078 1 31 full false Building Authentic Relationships in Healthcare Supply Chain: Insights from Brent Petty Building Authentic Relationships in Healthcare Supply Chain: Insights from Brent Petty Discover the secrets behind successful relationship-building in the healthcare supply chain with insights from Brent Petty, a leading expert in the field. Brent shares his wisdom on the vital role of non-technical skills, such as people management and understanding diverse mindsets, that drive success in healthcare environments. Understand how engaging with physicians by stepping into their world can transform decision-making processes, especially in light of evolving employment models that have reshaped traditional practices.

Communication is key, and Brent highlights strategies inspired by successful sales representatives that help shift mindsets by tailoring data presentation to audience perspectives. Explore the transition from a supply chain focus to collaboration with facilities, engineering, and design professionals, who approach their work with the same dedication a doctor has towards a patient. This approach offers valuable insights into managing healthcare facilities, akin to maintaining a metaphorical "$1,000 car," revealing the complexities of navigating such environments.

As the landscape of healthcare supply chain leadership changes, so do the challenges. Time constraints, leadership transitions, and generational differences are all part of the evolving dynamics. Despite these shifts, the core competencies remain unchanged. Brent reflects on his return to hospital consulting, emphasizing authenticity and genuine relationships as the foundation for success. Tune in to learn how staying authentic and relatable can drive success and foster strong connections in this dynamic and ever-changing field.

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]]> Discover the secrets behind successful relationship-building in the healthcare supply chain with insights from Brent Petty, a leading expert in the field. Brent shares his wisdom on the vital role of non-technical skills, such as people management and understanding diverse mindsets, that drive success in healthcare environments. Understand how engaging with physicians by stepping into their world can transform decision-making processes, especially in light of evolving employment models that have reshaped traditional practices.

Communication is key, and Brent highlights strategies inspired by successful sales representatives that help shift mindsets by tailoring data presentation to audience perspectives. Explore the transition from a supply chain focus to collaboration with facilities, engineering, and design professionals, who approach their work with the same dedication a doctor has towards a patient. This approach offers valuable insights into managing healthcare facilities, akin to maintaining a metaphorical "$1,000 car," revealing the complexities of navigating such environments.

As the landscape of healthcare supply chain leadership changes, so do the challenges. Time constraints, leadership transitions, and generational differences are all part of the evolving dynamics. Despite these shifts, the core competencies remain unchanged. Brent reflects on his return to hospital consulting, emphasizing authenticity and genuine relationships as the foundation for success. Tune in to learn how staying authentic and relatable can drive success and foster strong connections in this dynamic and ever-changing field.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15897186 Thu, 10 Oct 2024 08:00:00 -0400 1972 1 30 full false Collaborative Strategies in Healthcare Supply Chain Management by Aimee Watson Collaborative Strategies in Healthcare Supply Chain Management by Aimee Watson Join us as we uncover the often-overlooked yet vital role of supply chain and support services in healthcare facility design. Aimee emphasizes the necessity of early involvement, creativity, and collaboration to ensure hospitals remain adaptable and efficient. We highlight the importance of proactive planning and ongoing communication with stakeholders to optimize inventory management and supply chain spaces in new construction projects. Listen to how Aimee's advocacy and data-driven decisions can transform healthcare environments, ensuring supply rooms are future-proof and projects are executed flawlessly from the start.

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]]> Join us as we uncover the often-overlooked yet vital role of supply chain and support services in healthcare facility design. Aimee emphasizes the necessity of early involvement, creativity, and collaboration to ensure hospitals remain adaptable and efficient. We highlight the importance of proactive planning and ongoing communication with stakeholders to optimize inventory management and supply chain spaces in new construction projects. Listen to how Aimee's advocacy and data-driven decisions can transform healthcare environments, ensuring supply rooms are future-proof and projects are executed flawlessly from the start.

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]]> St. Onge Company Buzzsprout-15848284 Thu, 03 Oct 2024 05:00:00 -0400 1898 1 29 full false Navigating Healthcare Supply Chain Challenges: Insights from John Strong Navigating Healthcare Supply Chain Challenges: Insights from John Strong Discover the intricate world of healthcare supply chain management in our enlightening conversation with John Strong, a leading expert. From his beginnings at Lutheran General Hospital to his significant roles at Premier and Consortia, John shares his remarkable journey and the evolution of value analysis. Learn how this crucial methodology, which has its roots in World War II, revolutionizes cost efficiency and outcomes in modern healthcare.

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]]> Discover the intricate world of healthcare supply chain management in our enlightening conversation with John Strong, a leading expert. From his beginnings at Lutheran General Hospital to his significant roles at Premier and Consortia, John shares his remarkable journey and the evolution of value analysis. Learn how this crucial methodology, which has its roots in World War II, revolutionizes cost efficiency and outcomes in modern healthcare.

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]]> St. Onge Company Buzzsprout-15801535 Thu, 26 Sep 2024 05:00:00 -0400 2143 1 28 full false Innovative Approaches to Healthcare Facilities: Eddie Egea's Vision Innovative Approaches to Healthcare Facilities: Eddie Egea's Vision Could drone technology be the key to revolutionizing hospital supply chains in disaster-prone areas? Join us for a compelling conversation with Eddie Egea, the VP of Regional Healthcare Market Sector at Leo A Daly, who shares his fascinating journey from San Juan, Puerto Rico, to becoming a leading figure in healthcare facility design. Inspired by his mother's battle with cancer, Eddie delved into healthcare architecture, and in this episode, he discusses the importance of data-driven decision-making in hospital planning, as well as the crucial role of user interaction at the initial stages of design. 

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]]> Could drone technology be the key to revolutionizing hospital supply chains in disaster-prone areas? Join us for a compelling conversation with Eddie Egea, the VP of Regional Healthcare Market Sector at Leo A Daly, who shares his fascinating journey from San Juan, Puerto Rico, to becoming a leading figure in healthcare facility design. Inspired by his mother's battle with cancer, Eddie delved into healthcare architecture, and in this episode, he discusses the importance of data-driven decision-making in hospital planning, as well as the crucial role of user interaction at the initial stages of design. 

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]]> St. Onge Company Buzzsprout-15761018 Thu, 19 Sep 2024 05:00:00 -0400 2425 1 27 full false The Intersection of Nursing and Supply Chain: Lessons from Betty Jo Rocchio The Intersection of Nursing and Supply Chain: Lessons from Betty Jo Rocchio What happens when the fields of nursing and supply chain management intersect? Join us for a great conversation with Betty Jo Rocchio, Senior Vice President and Chief Nurse Executive of Mercy Health in St. Louis, as she shares her experience at this crucial junction. Discover the pivotal role of the point of care in driving supply chain demand and fulfillment, and the essential need for clear communication between nursing and supply chain professionals to ensure seamless care delivery. Betty Jo provides invaluable insights drawn from her journey from managing perioperative services to mastering the complexities of procurement and inventory management, all while highlighting the critical impact of synchronized operations on patient care.
 
 

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]]> What happens when the fields of nursing and supply chain management intersect? Join us for a great conversation with Betty Jo Rocchio, Senior Vice President and Chief Nurse Executive of Mercy Health in St. Louis, as she shares her experience at this crucial junction. Discover the pivotal role of the point of care in driving supply chain demand and fulfillment, and the essential need for clear communication between nursing and supply chain professionals to ensure seamless care delivery. Betty Jo provides invaluable insights drawn from her journey from managing perioperative services to mastering the complexities of procurement and inventory management, all while highlighting the critical impact of synchronized operations on patient care.
 
 

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]]> St. Onge Company Buzzsprout-15733314 Thu, 12 Sep 2024 05:00:00 -0400 2004 1 26 full false From Air Force to Healthcare: Dennis Mullins on Building Discipline and Leadership in Supply Chain Operations From Air Force to Healthcare: Dennis Mullins on Building Discipline and Leadership in Supply Chain Operations Uncover the transformative journey of Dennis Mullins, Enterprise Vice President of Supply Chain Operations for Advocate Health, from his beginnings in the Air Force to a prominent role in healthcare supply chain management. Dennis shares how military discipline and a mission-driven mindset have been pivotal throughout his career at organizations like Columbia HCA and Indiana University Health. Hear personal reflections on his service in the Marines and the Air Force, and how these contrasting experiences have shaped his professional philosophy.
 

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]]> Uncover the transformative journey of Dennis Mullins, Enterprise Vice President of Supply Chain Operations for Advocate Health, from his beginnings in the Air Force to a prominent role in healthcare supply chain management. Dennis shares how military discipline and a mission-driven mindset have been pivotal throughout his career at organizations like Columbia HCA and Indiana University Health. Hear personal reflections on his service in the Marines and the Air Force, and how these contrasting experiences have shaped his professional philosophy.
 

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15697644 Thu, 05 Sep 2024 05:00:00 -0400 1941 full false Unlocking Healthcare Efficiency: Sherri Mason on Nursing, Supply Chain Integration, and The Impact of COVID-19 Unlocking Healthcare Efficiency: Sherri Mason on Nursing, Supply Chain Integration, and The Impact of COVID-19 Unlock the secrets to transforming healthcare delivery as we sit down with Sherri Mason, an experienced nurse practitioner with an inspiring career that spans from paramedic to her significant contributions at Space Coast Volunteers in Medicine. Ever wondered how supply chain management can directly enhance patient care? This episode is a must-listen as Sherry shares her unique insights on the crucial role of collaboration between clinical staff and supply chain professionals, particularly during the unprecedented challenges of the COVID-19 pandemic.

Learn how eliminating outdated procedure cards can revolutionize perioperative care, reduce waste, and boost operational efficiency. Sherry explains how switching to efficient systems with procedure and preference cards tailored to individual surgeons' needs can enhance both purchasing power and care delivery. By fostering a strong partnership between supply chain and clinical teams, organizations can ensure these systems are comprehensive and highly effective, ultimately leading to streamlined processes and reduced costs.

Discover innovative strategies to optimize surgical workflows, improve the utilization of electronic medical records (EMRs), and minimize disruptions in the operating room. Sherry emphasizes the importance of integrating supply chain stakeholders into clinical discussions and leveraging technology to reduce administrative burdens on caregivers. This episode also highlights the transformative potential of quality data and academic partnerships in managing healthcare supply chains, suggesting practical ways to prevent case cancellations, avoid rush orders, and maximize operational efficiency.

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]]> Unlock the secrets to transforming healthcare delivery as we sit down with Sherri Mason, an experienced nurse practitioner with an inspiring career that spans from paramedic to her significant contributions at Space Coast Volunteers in Medicine. Ever wondered how supply chain management can directly enhance patient care? This episode is a must-listen as Sherry shares her unique insights on the crucial role of collaboration between clinical staff and supply chain professionals, particularly during the unprecedented challenges of the COVID-19 pandemic.

Learn how eliminating outdated procedure cards can revolutionize perioperative care, reduce waste, and boost operational efficiency. Sherry explains how switching to efficient systems with procedure and preference cards tailored to individual surgeons' needs can enhance both purchasing power and care delivery. By fostering a strong partnership between supply chain and clinical teams, organizations can ensure these systems are comprehensive and highly effective, ultimately leading to streamlined processes and reduced costs.

Discover innovative strategies to optimize surgical workflows, improve the utilization of electronic medical records (EMRs), and minimize disruptions in the operating room. Sherry emphasizes the importance of integrating supply chain stakeholders into clinical discussions and leveraging technology to reduce administrative burdens on caregivers. This episode also highlights the transformative potential of quality data and academic partnerships in managing healthcare supply chains, suggesting practical ways to prevent case cancellations, avoid rush orders, and maximize operational efficiency.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15652570 Thu, 29 Aug 2024 05:00:00 -0400 1990 1 24 full false Revisiting the past to Frame the Future Through the Eyes of Industry Veteran Dennis Orthman Revisiting the past to Frame the Future Through the Eyes of Industry Veteran Dennis Orthman Join me and my longtime friend, Dennis Orthman as we learn from his experiences, beginning his journey in the basement of Boston City Hospital. Dennis shares insightful stories of managing Central Supply through manual systems, the significance of public bidding, and the evolution of inventory management in a busy urban trauma center. He emphasizes the importance of mentorship and interpersonal skills, detailing how these foundational lessons have shaped his impressive career in the field.
 
In the second part of our episode, we focus on the impact of Tom Hughes, who became Dennis’ mentor, through his experience with the Strategic Marketplace Initiative. Tune in to better understand the growing professionalism and future prospects within the healthcare supply chain industry.

 

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]]> Join me and my longtime friend, Dennis Orthman as we learn from his experiences, beginning his journey in the basement of Boston City Hospital. Dennis shares insightful stories of managing Central Supply through manual systems, the significance of public bidding, and the evolution of inventory management in a busy urban trauma center. He emphasizes the importance of mentorship and interpersonal skills, detailing how these foundational lessons have shaped his impressive career in the field.
 
In the second part of our episode, we focus on the impact of Tom Hughes, who became Dennis’ mentor, through his experience with the Strategic Marketplace Initiative. Tune in to better understand the growing professionalism and future prospects within the healthcare supply chain industry.

 

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15620321 Thu, 22 Aug 2024 05:00:00 -0400 2593 1 23 full false Insights from Tom Redding on Evolving Healthcare Supply Chains Insights from Tom Redding on Evolving Healthcare Supply Chains Join us for a conversation with Tom Redding, the Managing Director of Healthcare Supply Chain at St Onge. Discover how a mechanical engineering background and a passion for process efficiency transformed Tom from an aspiring race car designer into a key player in healthcare supply chain management. From his early days at St Onge in 2007 to his instrumental role in building the healthcare practice, Tom's story is brimming with professional insights and personal anecdotes, including a humorous tale about a fictional stint on Baywatch.
 
 

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]]> Join us for a conversation with Tom Redding, the Managing Director of Healthcare Supply Chain at St Onge. Discover how a mechanical engineering background and a passion for process efficiency transformed Tom from an aspiring race car designer into a key player in healthcare supply chain management. From his early days at St Onge in 2007 to his instrumental role in building the healthcare practice, Tom's story is brimming with professional insights and personal anecdotes, including a humorous tale about a fictional stint on Baywatch.
 
 

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]]> St. Onge Company Buzzsprout-15575899 Thu, 15 Aug 2024 05:00:00 -0400 1992 1 22 full false Al Johnson talks about his career in the U. S. Air Force, and the challenges he has faced as an interning supply chain leader in a rural IDN. Al Johnson talks about his career in the U. S. Air Force, and the challenges he has faced as an interning supply chain leader in a rural IDN. From his early days honing his skills in Saudi Arabia, Germany, and Japan during his military tenure, Al Johnson's journey through prominent academic medical centers in the U.S. and rural Integrated Delivery Networks (IDNs) provides a treasure trove of insights. His diverse experiences have uniquely shaped his approach to leadership and logistics, making this episode a must-listen for anyone interested in the complexities of healthcare supply chains.

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]]> From his early days honing his skills in Saudi Arabia, Germany, and Japan during his military tenure, Al Johnson's journey through prominent academic medical centers in the U.S. and rural Integrated Delivery Networks (IDNs) provides a treasure trove of insights. His diverse experiences have uniquely shaped his approach to leadership and logistics, making this episode a must-listen for anyone interested in the complexities of healthcare supply chains.

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]]> St. Onge Company Buzzsprout-15545782 Wed, 07 Aug 2024 13:00:00 -0400 2127 1 21 full false Celebrating Emerging Leaders in Healthcare Supply Chain Management Celebrating Emerging Leaders in Healthcare Supply Chain Management Could mentorship be the game-changer in your career? Join us as we dive into the lives of Ryan Burke and Rachel Anderson, two rising stars in the healthcare supply chain industry. Rachel, the Corporate Director of Supply Chain at Baptist Health, and Ryan, overseeing strategic sourcing in Rochester, share how their career paths were shaped by invaluable mentorship and networking opportunities. Hear about their active roles in ARM's Young Professionals Group (YPAC) and discover how initiatives like Mentor Match and Lunch with the Boss are bridging the gap for future leaders.
 
 

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]]> Could mentorship be the game-changer in your career? Join us as we dive into the lives of Ryan Burke and Rachel Anderson, two rising stars in the healthcare supply chain industry. Rachel, the Corporate Director of Supply Chain at Baptist Health, and Ryan, overseeing strategic sourcing in Rochester, share how their career paths were shaped by invaluable mentorship and networking opportunities. Hear about their active roles in ARM's Young Professionals Group (YPAC) and discover how initiatives like Mentor Match and Lunch with the Boss are bridging the gap for future leaders.
 
 

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]]> St. Onge Company Buzzsprout-15510699 Thu, 01 Aug 2024 05:00:00 -0400 1930 1 20 full false Sean O’Neill talks about building St. Onge Company’s Healthcare Supply Chain Practice and Facing the Challenges of the Future Sean O’Neill talks about building St. Onge Company’s Healthcare Supply Chain Practice and Facing the Challenges of the Future How can we build a healthcare supply chain that is both cost-effective and resilient in the face of unexpected challenges? Join us as we sit down with Sean O'Neill, the head of St. Onge Healthcare Supply Chain Practice, who takes us through his journey from defense contracting to healthcare logistics. Sean opens up about the origins of our podcast and shares his vision for a collaborative community fueled by personal connections and industry insights. His narrative, from his beginnings in Delaware to his educational pursuits at Case Western, sets the stage for an episode rich with career and leadership insights.
 
 

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]]> How can we build a healthcare supply chain that is both cost-effective and resilient in the face of unexpected challenges? Join us as we sit down with Sean O'Neill, the head of St. Onge Healthcare Supply Chain Practice, who takes us through his journey from defense contracting to healthcare logistics. Sean opens up about the origins of our podcast and shares his vision for a collaborative community fueled by personal connections and industry insights. His narrative, from his beginnings in Delaware to his educational pursuits at Case Western, sets the stage for an episode rich with career and leadership insights.
 
 

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15469918 Thu, 25 Jul 2024 05:00:00 -0400 2277 1 19 full false Transforming the Healthcare Supply Chain with Mark Van Sumeren Transforming the Healthcare Supply Chain with Mark Van Sumeren What happens when you blend decades of unmatched expertise with an unwavering commitment to revolutionizing healthcare supply chains? This episode, featuring Mark Van Sumeren, answers that question. A 2021 inductee into the Bellwether League's National Healthcare Supply Chain Hall of Fame, Mark shares his transformative 45-year journey, starting as a management engineer at the Detroit Medical Center and traveling through impactful roles at EY, Capgemini, and Owens & Minor. His invaluable insights into launching and advancing healthcare supply chain practices, along with his current role as a strategic advisor and board observer at Logisource, offer us a front-row seat to the intricacies of private equity-backed companies.
 
 We don't shy away from the tough topics either. Challenges in the healthcare supply chain, from financial discipline to organizational inertia, are dissected with honesty and a solutions-focused mindset. You'll hear about the importance of adopting practices from other industries to drive efficiency and innovation in healthcare. The conversation also navigates the evolving roles of GPOs and distributors, emphasizing the need for balance and specialization. As a cherry on top, we even touch on the careers of Michigan quarterbacks Brian Greasy and Tom Brady, offering a unique twist to our discussion. With Mark's wisdom steering us through, this episode is a must-listen for anyone dedicated to improving the healthcare supply chain landscape.

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]]> What happens when you blend decades of unmatched expertise with an unwavering commitment to revolutionizing healthcare supply chains? This episode, featuring Mark Van Sumeren, answers that question. A 2021 inductee into the Bellwether League's National Healthcare Supply Chain Hall of Fame, Mark shares his transformative 45-year journey, starting as a management engineer at the Detroit Medical Center and traveling through impactful roles at EY, Capgemini, and Owens & Minor. His invaluable insights into launching and advancing healthcare supply chain practices, along with his current role as a strategic advisor and board observer at Logisource, offer us a front-row seat to the intricacies of private equity-backed companies.
 
 We don't shy away from the tough topics either. Challenges in the healthcare supply chain, from financial discipline to organizational inertia, are dissected with honesty and a solutions-focused mindset. You'll hear about the importance of adopting practices from other industries to drive efficiency and innovation in healthcare. The conversation also navigates the evolving roles of GPOs and distributors, emphasizing the need for balance and specialization. As a cherry on top, we even touch on the careers of Michigan quarterbacks Brian Greasy and Tom Brady, offering a unique twist to our discussion. With Mark's wisdom steering us through, this episode is a must-listen for anyone dedicated to improving the healthcare supply chain landscape.

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]]> St. Onge Company Buzzsprout-15430221 Thu, 18 Jul 2024 05:00:00 -0400 2179 1 18 full false Sharone Wang on the Future of Pharmacy Operations Sharone Wang on the Future of Pharmacy Operations Join us as Sharone Wang, a seasoned pharmacist with experience from CVS to inpatient hospitals, shares her journey and insights. With a strong foundation in biomedical engineering and a doctorate in pharmacy, Sharon discusses her transition to St Onge and her mission to optimize pharmacy systems and elevate patient experiences.
 
 We also unpack the revolutionary changes in the pharmacy supply chain landscape post-COVID. Discover how proactive measures and advanced inventory controls are tackling medication shortages and securing better pricing. Sharone dives into the exciting potential of RFID technology and AI in healthcare, from predictive forecasting to enhancing patient education. Don’t miss this episode filled with expert perspectives on the innovations transforming pharmacy operations and patient care.

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]]> Join us as Sharone Wang, a seasoned pharmacist with experience from CVS to inpatient hospitals, shares her journey and insights. With a strong foundation in biomedical engineering and a doctorate in pharmacy, Sharon discusses her transition to St Onge and her mission to optimize pharmacy systems and elevate patient experiences.
 
 We also unpack the revolutionary changes in the pharmacy supply chain landscape post-COVID. Discover how proactive measures and advanced inventory controls are tackling medication shortages and securing better pricing. Sharone dives into the exciting potential of RFID technology and AI in healthcare, from predictive forecasting to enhancing patient education. Don’t miss this episode filled with expert perspectives on the innovations transforming pharmacy operations and patient care.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15378245 Thu, 11 Jul 2024 05:00:00 -0400 2382 1 17 full false How Lessons Learned as a Combat Hospital Corpsman Helped Steve Kiewiet Build a Successful Career as a Supply Chain Leader How Lessons Learned as a Combat Hospital Corpsman Helped Steve Kiewiet Build a Successful Career as a Supply Chain Leader Join us for a conversation with Steve Kiewit, the Chief Commercial Officer at CCS Medical, as he takes us through his extraordinary journey in healthcare. From starting as a U S Navy Hospital Corpsman, and transitioning through various roles in pharmaceutical and medical sales, Steve's career path is inspiring. This episode is packed with valuable insights giving listeners a deep understanding of the healthcare supply chain from both the manufacturing and distribution perspectives. 

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]]> Join us for a conversation with Steve Kiewit, the Chief Commercial Officer at CCS Medical, as he takes us through his extraordinary journey in healthcare. From starting as a U S Navy Hospital Corpsman, and transitioning through various roles in pharmaceutical and medical sales, Steve's career path is inspiring. This episode is packed with valuable insights giving listeners a deep understanding of the healthcare supply chain from both the manufacturing and distribution perspectives. 

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15347747 Thu, 04 Jul 2024 05:00:00 -0400 2330 1 16 full false Resilience and Innovations in the Challenging Inner City Healthcare Environment with Eric Tritch Resilience and Innovations in the Challenging Inner City Healthcare Environment with Eric Tritch What if the key to a more resilient and effective healthcare system lies in the experiences of a former computer engineering student from Western Pennsylvania? Join us as we chat with Eric Trich, the Senior Vice President of Supply Chain and Support Services and Chief Supply Chain Officer at the University of Chicago Medicine. Eric's journey from Michigan State University to leadership roles at Loyola University Medical Center and UChicago Medicine offers a fascinating glimpse into the inner workings of the healthcare supply chain. Along the way, Eric discusses how his diverse background has informed his approach to solving complex challenges in an urban hospital setting.

From adapting best practices across industries to navigating the unprecedented pressures of the COVID-19 pandemic, Eric reveals how his team has remained resilient and innovative. Listen in as we explore his insights on managing high-quality care in underserved communities, tackling the financial hurdles of Medicare and Medicaid, and the competitive dynamics of staffing. Eric also sheds light on everyday operational challenges like patient transport and public safety, sharing lessons on fostering a people-centered design in healthcare. This episode is a must-listen for anyone interested in the intersection of healthcare, leadership, and supply chain management.

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]]> What if the key to a more resilient and effective healthcare system lies in the experiences of a former computer engineering student from Western Pennsylvania? Join us as we chat with Eric Trich, the Senior Vice President of Supply Chain and Support Services and Chief Supply Chain Officer at the University of Chicago Medicine. Eric's journey from Michigan State University to leadership roles at Loyola University Medical Center and UChicago Medicine offers a fascinating glimpse into the inner workings of the healthcare supply chain. Along the way, Eric discusses how his diverse background has informed his approach to solving complex challenges in an urban hospital setting.

From adapting best practices across industries to navigating the unprecedented pressures of the COVID-19 pandemic, Eric reveals how his team has remained resilient and innovative. Listen in as we explore his insights on managing high-quality care in underserved communities, tackling the financial hurdles of Medicare and Medicaid, and the competitive dynamics of staffing. Eric also sheds light on everyday operational challenges like patient transport and public safety, sharing lessons on fostering a people-centered design in healthcare. This episode is a must-listen for anyone interested in the intersection of healthcare, leadership, and supply chain management.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15302081 Thu, 27 Jun 2024 05:00:00 -0400 2038 1 15 full false Kim Jones: Transforming Sterile Processing and Enhancing OR Efficiency Kim Jones: Transforming Sterile Processing and Enhancing OR Efficiency Discover the fascinating world of sterile processing with our special guest, Kim Jones, a nationally recognized expert who transitioned from human resources to revolutionizing the field of central sterile supply. Listen to Kim's captivating journey, where her role as a recruiter ignited a passion for sterile processing, leading her to become an SPD educator and manager. She shares her transformative experiences in team certification, operational leadership, and the creation of an offsite reprocessing center, underscoring the vital link between sterile processing and operating room efficiency.
 
 Explore the nuanced challenges within sterile processing departments, even in top-tier healthcare organizations, as Kim sheds light on inadequacies in compensation, education, and resources for SPD staff. We discuss the potential of robotics and AI in alleviating the physical strain on workers while highlighting the irreplaceable value of human expertise. Additionally, the episode tackles the increasing reliance on traveling sterile processing technicians post-pandemic and the systemic issues hindering the retention of essential workers. Join us in raising awareness of the pivotal yet often overlooked role of sterile processing in healthcare.

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]]> Discover the fascinating world of sterile processing with our special guest, Kim Jones, a nationally recognized expert who transitioned from human resources to revolutionizing the field of central sterile supply. Listen to Kim's captivating journey, where her role as a recruiter ignited a passion for sterile processing, leading her to become an SPD educator and manager. She shares her transformative experiences in team certification, operational leadership, and the creation of an offsite reprocessing center, underscoring the vital link between sterile processing and operating room efficiency.
 
 Explore the nuanced challenges within sterile processing departments, even in top-tier healthcare organizations, as Kim sheds light on inadequacies in compensation, education, and resources for SPD staff. We discuss the potential of robotics and AI in alleviating the physical strain on workers while highlighting the irreplaceable value of human expertise. Additionally, the episode tackles the increasing reliance on traveling sterile processing technicians post-pandemic and the systemic issues hindering the retention of essential workers. Join us in raising awareness of the pivotal yet often overlooked role of sterile processing in healthcare.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15270800 Thu, 20 Jun 2024 05:00:00 -0400 2489 1 14 full false Karen Conway and the Power of Collaboration in the Healthcare Supply Chain Karen Conway and the Power of Collaboration in the Healthcare Supply Chain Can supply chain operations really drive optimal health outcomes? That’s what we asked Karen Conway, a highly respected global supply chain executive and value-based healthcare strategist. Join us as she sheds light on her diverse career path, including her transition to her consultancy, Value Works. Karen passionately discusses the need to harmonize supply chain operations with value-based healthcare goals, aiming for improved health outcomes and underscoring the importance of collaboration and lifelong learning.
 
 We also delve into the innovative strategies employed by Rush University Medical Center to tackle workforce shortages and boost operational efficiency. By integrating technology and optimizing logistics, they've set a powerful example of how strategic supply chain management can pave the way for a more robust healthcare system. Our conversation dives deep into the significance of data standards, evidence-based decisions, and the broader value of supply chain operations beyond just cost-cutting. Finally, Karen emphasizes the crucial role of multi-stakeholder collaboration and resilient relationships, especially in times of crisis, sharing heartfelt stories that illustrate the indispensable human element in supply chain management. This episode is a must-listen for anyone looking to understand the evolving landscape of healthcare supply chains.

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]]> Can supply chain operations really drive optimal health outcomes? That’s what we asked Karen Conway, a highly respected global supply chain executive and value-based healthcare strategist. Join us as she sheds light on her diverse career path, including her transition to her consultancy, Value Works. Karen passionately discusses the need to harmonize supply chain operations with value-based healthcare goals, aiming for improved health outcomes and underscoring the importance of collaboration and lifelong learning.
 
 We also delve into the innovative strategies employed by Rush University Medical Center to tackle workforce shortages and boost operational efficiency. By integrating technology and optimizing logistics, they've set a powerful example of how strategic supply chain management can pave the way for a more robust healthcare system. Our conversation dives deep into the significance of data standards, evidence-based decisions, and the broader value of supply chain operations beyond just cost-cutting. Finally, Karen emphasizes the crucial role of multi-stakeholder collaboration and resilient relationships, especially in times of crisis, sharing heartfelt stories that illustrate the indispensable human element in supply chain management. This episode is a must-listen for anyone looking to understand the evolving landscape of healthcare supply chains.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15239930 Thu, 13 Jun 2024 05:00:00 -0400 2067 1 13 full false Ash Crowe's Insights on Overcoming Challenges in Healthcare Supply Chain Management Ash Crowe's Insights on Overcoming Challenges in Healthcare Supply Chain Management How can outdated equipment and fear of inadequacy impact healthcare supply chains? This week on Taking the Supply Chain Pulse, we sit down with Ash Crowe, a director in healthcare at St Onge, to unravel this complex issue. With a career journey that started as a grants administrator at NC State and led to key roles at Johns Hopkins, Duke University, and MUSC Florence, Ash brings a treasure trove of insights on healthcare supply chain management and process improvement.

Discover the crucial steps in understanding the current state of your equipment and processes before making any future design decisions. Ash emphasizes the value of frontline employee assessments and the iterative nature of modern design processes. We also delve into the importance of future flexibility and the pitfalls of leaning too heavily on new technology as a silver bullet. Her practical advice is invaluable for anyone looking to refine their approach to healthcare supply chain design and improvement.

Finally, we tackle how daily operational frustrations can be transformed into actionable data for positive change. Ash shares her experience on the significance of listening to frontline staff and leveraging professional networks for sustainable solutions. To cap it off, we have a fun, spirited discussion comparing college basketball legends Michael Jordan and Christian Laettner, complete with personal anecdotes that you won't want to miss. Tune in for an episode packed with expert advice, practical solutions, and a bit of sports nostalgia!

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]]> How can outdated equipment and fear of inadequacy impact healthcare supply chains? This week on Taking the Supply Chain Pulse, we sit down with Ash Crowe, a director in healthcare at St Onge, to unravel this complex issue. With a career journey that started as a grants administrator at NC State and led to key roles at Johns Hopkins, Duke University, and MUSC Florence, Ash brings a treasure trove of insights on healthcare supply chain management and process improvement.

Discover the crucial steps in understanding the current state of your equipment and processes before making any future design decisions. Ash emphasizes the value of frontline employee assessments and the iterative nature of modern design processes. We also delve into the importance of future flexibility and the pitfalls of leaning too heavily on new technology as a silver bullet. Her practical advice is invaluable for anyone looking to refine their approach to healthcare supply chain design and improvement.

Finally, we tackle how daily operational frustrations can be transformed into actionable data for positive change. Ash shares her experience on the significance of listening to frontline staff and leveraging professional networks for sustainable solutions. To cap it off, we have a fun, spirited discussion comparing college basketball legends Michael Jordan and Christian Laettner, complete with personal anecdotes that you won't want to miss. Tune in for an episode packed with expert advice, practical solutions, and a bit of sports nostalgia!

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15162823 Thu, 06 Jun 2024 05:00:00 -0400 1861 1 12 full false Conrad Emmerich: Creating the Next Generation of Healthcare Supply Chain Leaders Conrad Emmerich: Creating the Next Generation of Healthcare Supply Chain Leaders Join us as Conrad Emmerich, the Chief Procurement Officer at Advocate Health, as he takes us through his journey from rural Minnesota to leading a $33 billion healthcare supply chain. In this episode, Conrad reflects on his upbringing, the influence of his father’s work ethic, and his academic and early professional experiences. 

 


Learn how Emmerich has had to navigate the intricacies of supply chain management in a geographically diverse healthcare system. We discuss the critical balance between centralized functions and regional flexibility, and how Advocate Health transitions smoothly to systems like Workday ERP. Conrad shares his strategic approach to ensuring effective logistics and service delivery across multiple states, shedding light on the complex yet fascinating world of large-scale healthcare supply chains.
 
 Leadership and talent are at the heart of successful supply chain management, and Emmerich illuminates this with compelling examples from his team. Learn why securing senior leadership support is vital and how credibility, transparency, and diversity contribute to exceptional outcomes. Conrad emphasizes the importance of nurturing talent and continuous development, highlighting remarkable individuals like Marisa Faribault, Dennis Mullins, Bill Brewer, and Allison Titt. Conclude with a heartfelt note on the value of collaboration, leaving you inspired by the potential of a well-managed supply chain.

 

Finally, learn which quarterback Conrad thinks is the G.O.A.T..

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]]> Join us as Conrad Emmerich, the Chief Procurement Officer at Advocate Health, as he takes us through his journey from rural Minnesota to leading a $33 billion healthcare supply chain. In this episode, Conrad reflects on his upbringing, the influence of his father’s work ethic, and his academic and early professional experiences. 

 


Learn how Emmerich has had to navigate the intricacies of supply chain management in a geographically diverse healthcare system. We discuss the critical balance between centralized functions and regional flexibility, and how Advocate Health transitions smoothly to systems like Workday ERP. Conrad shares his strategic approach to ensuring effective logistics and service delivery across multiple states, shedding light on the complex yet fascinating world of large-scale healthcare supply chains.
 
 Leadership and talent are at the heart of successful supply chain management, and Emmerich illuminates this with compelling examples from his team. Learn why securing senior leadership support is vital and how credibility, transparency, and diversity contribute to exceptional outcomes. Conrad emphasizes the importance of nurturing talent and continuous development, highlighting remarkable individuals like Marisa Faribault, Dennis Mullins, Bill Brewer, and Allison Titt. Conclude with a heartfelt note on the value of collaboration, leaving you inspired by the potential of a well-managed supply chain.

 

Finally, learn which quarterback Conrad thinks is the G.O.A.T..

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15162579 Thu, 30 May 2024 06:00:00 -0400 1794 1 11 full false Barbara Strain's Journey to Excellence in Value Analysis and Healthcare Supply Chain Management Barbara Strain's Journey to Excellence in Value Analysis and Healthcare Supply Chain Management Join Barbara Strain and I as we look back on a fascinating career and life  that covers a wide spectrum of experience and interests from Chicken Breeding to the development of Value Analysis from an upgrade of the Product Standardization Committee to the data and outcome-driven discipline it is today. Our discussion pays tribute to the Association for Value Analysis Professionals as they celebrate 20 years of steering the healthcare supply management ship. The conversation then sails into the storied halls of the Bellwether League, where we recall personal encounters with the healthcare supply chain's most illustrious figures and discuss the league's noble mission to recognize the unsung heroes who keep this vital industry thriving. Prepare to be inspired by tales of ingenuity and dedication that continue to set the bar in healthcare excellence.

Oh yes, we’ll talk a little baseball too.

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]]> Join Barbara Strain and I as we look back on a fascinating career and life  that covers a wide spectrum of experience and interests from Chicken Breeding to the development of Value Analysis from an upgrade of the Product Standardization Committee to the data and outcome-driven discipline it is today. Our discussion pays tribute to the Association for Value Analysis Professionals as they celebrate 20 years of steering the healthcare supply management ship. The conversation then sails into the storied halls of the Bellwether League, where we recall personal encounters with the healthcare supply chain's most illustrious figures and discuss the league's noble mission to recognize the unsung heroes who keep this vital industry thriving. Prepare to be inspired by tales of ingenuity and dedication that continue to set the bar in healthcare excellence.

Oh yes, we’ll talk a little baseball too.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15108276 Thu, 23 May 2024 05:00:00 -0400 1935 1 10 full false Dr. Randy Bradley on Building a Future-Ready Healthcare Supply Chain Dr. Randy Bradley on Building a Future-Ready Healthcare Supply Chain Join Dr. Randy Bradley, a distinguished University of Tennessee professor and an authority in supply chain and healthcare IT and I as we discuss current healthcare supply chain issues and challenges. Our conversation reveals the connection between local operations and the global supply chain, emphasizing the resilience necessary in the face of inflation, geopolitical strife, and crises like pandemics. Dr. Bradley sheds light on the critical shortage of skilled professionals in the industry and why domain knowledge is paramount, guiding us toward a more agile and fortified healthcare supply chain.
 
Our episode culminates with a critical look at AI's role in the workforce and education. We explore the parallels between the music industry's evolution and the debates surrounding AI-generated content, pondering the responsibilities corporations have in retraining workers. Furthermore, we discuss how students should harness AI tools like ChatGPT without compromising their judgment, especially in sensitive sectors like healthcare. We're navigating uncharted territory where the fusion of human ingenuity and artificial intelligence sets the course—join us for this compelling voyage into the future of healthcare and technology.

Send us Fan Mail

]]> Join Dr. Randy Bradley, a distinguished University of Tennessee professor and an authority in supply chain and healthcare IT and I as we discuss current healthcare supply chain issues and challenges. Our conversation reveals the connection between local operations and the global supply chain, emphasizing the resilience necessary in the face of inflation, geopolitical strife, and crises like pandemics. Dr. Bradley sheds light on the critical shortage of skilled professionals in the industry and why domain knowledge is paramount, guiding us toward a more agile and fortified healthcare supply chain.
 
Our episode culminates with a critical look at AI's role in the workforce and education. We explore the parallels between the music industry's evolution and the debates surrounding AI-generated content, pondering the responsibilities corporations have in retraining workers. Furthermore, we discuss how students should harness AI tools like ChatGPT without compromising their judgment, especially in sensitive sectors like healthcare. We're navigating uncharted territory where the fusion of human ingenuity and artificial intelligence sets the course—join us for this compelling voyage into the future of healthcare and technology.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15074040 Thu, 16 May 2024 05:00:00 -0400 2100 1 9 full false Rand Ballard's Odyssey from Cattle Ranch to Supply Chain Summit Rand Ballard's Odyssey from Cattle Ranch to Supply Chain Summit From his roots on a cattle ranch to the pinnacle of healthcare supply chain innovation, Rand Ballard's story is a tribute to the tenacity and vision required to scale professional heights. As your host, Fred Crans, I had the privilege of exploring Rand's extraordinary journey, revealing how a West Point education in nuclear physics and nuclear engineering steered him towards a pivotal role in orchestrating the healthcare supply chain. Our dialogue meanders through the foundational days of MedAssets, where Rand, alongside John Bartis, faced the stark reality of entrepreneurship and the grit needed to transform a startup into a success story. His personal anecdotes, laden with the wisdom of experience, are sure to resonate with anyone who's stared down the barrel of professional adversity and dared to dream big.
 
 In the second chapter of our conversation, we peel back the curtain on the Chief Customer Officer's role, a position that's morphed from mere logistics to a strategic cornerstone within today's C-suite. Rand shares his acumen on navigating the treacherous waters of non-labor spend, inflation, and fluctuating insurance rates. More than just a discourse on strategy, this episode is a masterclass in the art of mastering interpersonal skills, a testament to the enduring power of relationships and responsive communication in the healthcare sector. We wrap up this illuminating discussion with an acknowledgment of the unsung heroes in our industry, extending an open invitation to share their stories on this platform, fostering a community where every voice can be heard and celebrated. Join us for an episode that's not just an interview, but a heartfelt journey with one of the industry's most influential figures.

Send us Fan Mail

]]> From his roots on a cattle ranch to the pinnacle of healthcare supply chain innovation, Rand Ballard's story is a tribute to the tenacity and vision required to scale professional heights. As your host, Fred Crans, I had the privilege of exploring Rand's extraordinary journey, revealing how a West Point education in nuclear physics and nuclear engineering steered him towards a pivotal role in orchestrating the healthcare supply chain. Our dialogue meanders through the foundational days of MedAssets, where Rand, alongside John Bartis, faced the stark reality of entrepreneurship and the grit needed to transform a startup into a success story. His personal anecdotes, laden with the wisdom of experience, are sure to resonate with anyone who's stared down the barrel of professional adversity and dared to dream big.
 
 In the second chapter of our conversation, we peel back the curtain on the Chief Customer Officer's role, a position that's morphed from mere logistics to a strategic cornerstone within today's C-suite. Rand shares his acumen on navigating the treacherous waters of non-labor spend, inflation, and fluctuating insurance rates. More than just a discourse on strategy, this episode is a masterclass in the art of mastering interpersonal skills, a testament to the enduring power of relationships and responsive communication in the healthcare sector. We wrap up this illuminating discussion with an acknowledgment of the unsung heroes in our industry, extending an open invitation to share their stories on this platform, fostering a community where every voice can be heard and celebrated. Join us for an episode that's not just an interview, but a heartfelt journey with one of the industry's most influential figures.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-15036068 Thu, 09 May 2024 04:00:00 -0400 1615 1 8 full false Mike Schiller, AHRMM and the Future of the Healthcare Supply Chain Mike Schiller, AHRMM and the Future of the Healthcare Supply Chain Great conversation with Mike Schiller, the Executive Director of AHRMM as he narrates his  three-decade journey through the twists and turns of healthcare supply chain. From the bustling floors of a pharmaceutical distribution center to the cutting-edge developments at Lurie Children’s Hospital, Mike's story is a testament to the power of agility and transformational excellence in a sector that's as unpredictable as it is vital. His insights are a beacon for professionals seeking to navigate the complexities of constructing resilient supply networks that serve not only their organizations but also the greater good of the healthcare community.

This episode isn't just a look at the winding roads of one man's career; it's a rallying cry for the future of supply chain management. We uncover the untapped potential of young, tech-forward professionals through our spotlight on the Young Professionals Advisory Council, while also recognizing the strategic acumen military veterans bring to the table as they transition to civilian roles. As we pivot to discuss our annual conference, set against the vibrant backdrop of Columbus, we promise a unique blend of professional enrichment and personal enjoyment. The upcoming event is poised to be a crucible for the next generation of leaders—innovators ready to steer the helm of the industry toward uncharted territories.

Send us Fan Mail

]]> Great conversation with Mike Schiller, the Executive Director of AHRMM as he narrates his  three-decade journey through the twists and turns of healthcare supply chain. From the bustling floors of a pharmaceutical distribution center to the cutting-edge developments at Lurie Children’s Hospital, Mike's story is a testament to the power of agility and transformational excellence in a sector that's as unpredictable as it is vital. His insights are a beacon for professionals seeking to navigate the complexities of constructing resilient supply networks that serve not only their organizations but also the greater good of the healthcare community.

This episode isn't just a look at the winding roads of one man's career; it's a rallying cry for the future of supply chain management. We uncover the untapped potential of young, tech-forward professionals through our spotlight on the Young Professionals Advisory Council, while also recognizing the strategic acumen military veterans bring to the table as they transition to civilian roles. As we pivot to discuss our annual conference, set against the vibrant backdrop of Columbus, we promise a unique blend of professional enrichment and personal enjoyment. The upcoming event is poised to be a crucible for the next generation of leaders—innovators ready to steer the helm of the industry toward uncharted territories.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-14992339 Thu, 02 May 2024 05:00:00 -0400 1938 1 7 full false Military Discipline Meets Medical Logistics in Supply Chain with BJC's Tom Harvieux Military Discipline Meets Medical Logistics in Supply Chain with BJC's Tom Harvieux Ever wondered how military precision could revolutionize healthcare supply chain management? Tom Harvieux, Chief Supply Chain Officer at BJC in St. Louis with an impressive 22-year background in military logistics, joins me, Fred Crans, to shed light on this fascinating intersection. Tom's transition into civilian healthcare demonstrates the profound impact that structured logistics and leadership can have on medical outcomes and operational efficiency.
 
This episode takes a deep look at the necessity for standardized systems within healthcare operations, drawing comparisons to the military's disciplined approach. As Tom and I unpack the challenges and potential solutions in creating a more resilient and efficient healthcare supply chain, we also acknowledge the human element—emphasizing the importance of mission-driven teams, especially during times as testing as a global pandemic. The discourse reveals how a unified workforce and standardized data systems are key ingredients for a more prepared and effective healthcare system.
 
Rounding off the conversation, we explore the innovations and strategic advancements at BJC HealthCare, including their integration with St. Luke's Health System, and how transparent cost management is changing the game for healthcare providers. Through Tom's lens, we get a unique perspective on how military logistics principles are shaping stronger, more reliable supply chain practices in healthcare. It's a compelling narrative that intertwines the rigor of military operations with the compassionate mission of patient care. Join us on "Taking the Supply Chain Pulse" for an episode that promises to both inform and inspire.

Send us Fan Mail

]]> Ever wondered how military precision could revolutionize healthcare supply chain management? Tom Harvieux, Chief Supply Chain Officer at BJC in St. Louis with an impressive 22-year background in military logistics, joins me, Fred Crans, to shed light on this fascinating intersection. Tom's transition into civilian healthcare demonstrates the profound impact that structured logistics and leadership can have on medical outcomes and operational efficiency.
 
This episode takes a deep look at the necessity for standardized systems within healthcare operations, drawing comparisons to the military's disciplined approach. As Tom and I unpack the challenges and potential solutions in creating a more resilient and efficient healthcare supply chain, we also acknowledge the human element—emphasizing the importance of mission-driven teams, especially during times as testing as a global pandemic. The discourse reveals how a unified workforce and standardized data systems are key ingredients for a more prepared and effective healthcare system.
 
Rounding off the conversation, we explore the innovations and strategic advancements at BJC HealthCare, including their integration with St. Luke's Health System, and how transparent cost management is changing the game for healthcare providers. Through Tom's lens, we get a unique perspective on how military logistics principles are shaping stronger, more reliable supply chain practices in healthcare. It's a compelling narrative that intertwines the rigor of military operations with the compassionate mission of patient care. Join us on "Taking the Supply Chain Pulse" for an episode that promises to both inform and inspire.

Send us Fan Mail

]]> St. Onge Company Buzzsprout-14950332 Thu, 25 Apr 2024 05:00:00 -0400 1740 1 5 full false Innovative Solutions in Hospital Supply Chain with Joni Rittler Innovative Solutions in Hospital Supply Chain with Joni Rittler As we sit down with Joni Rittler from the Children's Hospital of Philadelphia, get ready to explore the intricate tapestry of supply chain management woven throughout her impactful tenure. Joni doesn't just recount the tales of expanding and developing an off-site logistics center, she invites us into the world of strategic thinking, where fostering team credibility and collaborative problem-solving are paramount. Her narrative is a testament to the transformative power of connecting with those at the heart of healthcare, the nursing staff, and broadening the scope of supply chain services to support a growing hospital infrastructure. The backdrop of Joni's office, adorned with motivational quotes, offers a glimpse into her leadership style that consistently engages and elevates her team.

Transitioning to new facilities is rarely a walk in the park, yet Joni shares how her team turned potential stumbling blocks into stepping stones toward greater efficiency and staff satisfaction. The fruits of this labor are evident as we uncover the crucial choices behind the logistics center and their ripple effect on the hospital's expansion and resilience. As the bed count soared, so did the appreciation for improved workspaces, like windows in sterile processing and a tranquil creek setting the scene for the day-to-day operations. Joni's story is punctuated with strategic insights on securing C-suite buy-in, embracing supplier diversity, and the often-overlooked significance of understanding employee commuting patterns.


Send us Fan Mail

]]> As we sit down with Joni Rittler from the Children's Hospital of Philadelphia, get ready to explore the intricate tapestry of supply chain management woven throughout her impactful tenure. Joni doesn't just recount the tales of expanding and developing an off-site logistics center, she invites us into the world of strategic thinking, where fostering team credibility and collaborative problem-solving are paramount. Her narrative is a testament to the transformative power of connecting with those at the heart of healthcare, the nursing staff, and broadening the scope of supply chain services to support a growing hospital infrastructure. The backdrop of Joni's office, adorned with motivational quotes, offers a glimpse into her leadership style that consistently engages and elevates her team.

Transitioning to new facilities is rarely a walk in the park, yet Joni shares how her team turned potential stumbling blocks into stepping stones toward greater efficiency and staff satisfaction. The fruits of this labor are evident as we uncover the crucial choices behind the logistics center and their ripple effect on the hospital's expansion and resilience. As the bed count soared, so did the appreciation for improved workspaces, like windows in sterile processing and a tranquil creek setting the scene for the day-to-day operations. Joni's story is punctuated with strategic insights on securing C-suite buy-in, embracing supplier diversity, and the often-overlooked significance of understanding employee commuting patterns.


Send us Fan Mail

]]> St. Onge Company Buzzsprout-14912735 Thu, 18 Apr 2024 09:00:00 -0400 1711 1 4 full false Revolutionizing the Medical Supply Chain with Charlie Miceli's Insights Revolutionizing the Medical Supply Chain with Charlie Miceli's Insights Discover the blend of grit and genius behind 2023 National Healthcare Supply Chain Hall of Fame inductee Charlie Miceli, as he shares the narrative of his trajectory from the streets of Chicago to the boardrooms of major healthcare institutions. Throughout our conversation, Charlie peels back the layers of his impressive career, from the early days of revolutionizing supply chain management with barcoding to the sophisticated cost-saving strategies he implemented at the University of Vermont Health Network. His stories are peppered with moments of mentorship, and he lets us into his world outside of healthcare, where he leads a band dedicated to philanthropy.

Settle in for a masterclass as Charlie navigates us through the tides of technological advancements that have shaped today's healthcare supply chains. He emphasizes the invaluable role of early warning systems and analytics during unprecedented times, like the COVID-19 pandemic, while maintaining that the heartbeat of the industry lies within the strength of supplier relationships. The fusion of innovation and tradition comes to life in Charlie's recounting of how the industry adapted to recent challenges, proving the enduring power of personal touch amidst a digital era.

Wrapping up, we uncover the essence of what makes a healthcare supply chain truly resilient. Charlie offers a rich perspective on the importance of community engagement and listening to the wisdom within an organization. He leaves us with thoughtful insights on the delicate dance between cutting-edge technology and the timeless value of internal expertise. As the chords of our conversation fade, one thing becomes clear: the harmony between character and know-how that Charlie Miceli demonstrates is not only the foundation of his success but also a guiding rhythm for the future of healthcare supply chain management.

Send us Fan Mail

]]> Discover the blend of grit and genius behind 2023 National Healthcare Supply Chain Hall of Fame inductee Charlie Miceli, as he shares the narrative of his trajectory from the streets of Chicago to the boardrooms of major healthcare institutions. Throughout our conversation, Charlie peels back the layers of his impressive career, from the early days of revolutionizing supply chain management with barcoding to the sophisticated cost-saving strategies he implemented at the University of Vermont Health Network. His stories are peppered with moments of mentorship, and he lets us into his world outside of healthcare, where he leads a band dedicated to philanthropy.

Settle in for a masterclass as Charlie navigates us through the tides of technological advancements that have shaped today's healthcare supply chains. He emphasizes the invaluable role of early warning systems and analytics during unprecedented times, like the COVID-19 pandemic, while maintaining that the heartbeat of the industry lies within the strength of supplier relationships. The fusion of innovation and tradition comes to life in Charlie's recounting of how the industry adapted to recent challenges, proving the enduring power of personal touch amidst a digital era.

Wrapping up, we uncover the essence of what makes a healthcare supply chain truly resilient. Charlie offers a rich perspective on the importance of community engagement and listening to the wisdom within an organization. He leaves us with thoughtful insights on the delicate dance between cutting-edge technology and the timeless value of internal expertise. As the chords of our conversation fade, one thing becomes clear: the harmony between character and know-how that Charlie Miceli demonstrates is not only the foundation of his success but also a guiding rhythm for the future of healthcare supply chain management.

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]]> St. Onge Company Buzzsprout-14872443 Thu, 11 Apr 2024 13:00:00 -0400 2669 1 3 full false Masters of Healthcare Supply Chain: A Conversation with Hall of Famer Ed Hisscock Masters of Healthcare Supply Chain: A Conversation with Hall of Famer Ed Hisscock Unlock the secrets of healthcare supply chain mastery with Ed Hisscock , Trinity Health's visionary and the newest addition to the Bellwether Supply Chain Healthcare Supply Chain Hall of Fame. Our riveting conversation peels back the layers of this complex industry, shining a spotlight on Ed's remarkable career and the pivotal role of total cost to serve as the yardstick for assessing supply chain prowess. As Trinity Health claims the title of the largest PACE provider in the United States, we explore the nuances of delivering home and community-based care to the elderly, all set against the backdrop of Ed's unique experience as a Michigan State Supply Chain School graduate in the heart of Ann Arbor's fierce sports rivalries.

Step inside the world of healthcare supply chains, a realm fraught with inefficiencies and ripe with opportunities for innovation. This episode traverses the landscape of waste within healthcare systems, drawing stark comparisons to the efficiency of industries like grocery to spotlight potential for improvement. We dissect the challenges of distributing products across an array of care settings, tackle the financial tightropes walked by not-for-profit organizations, and demystify the misconceptions surrounding healthcare profitability. In the face of a pressing need for supply chain talent, we underscore the burgeoning academic interest in this critical field. Join the discourse as we navigate the imperatives of strategic acquisitions, the art of contract negotiation, and the collaborative push towards a leaner, meaner supply chain that benefits all.

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]]> Unlock the secrets of healthcare supply chain mastery with Ed Hisscock , Trinity Health's visionary and the newest addition to the Bellwether Supply Chain Healthcare Supply Chain Hall of Fame. Our riveting conversation peels back the layers of this complex industry, shining a spotlight on Ed's remarkable career and the pivotal role of total cost to serve as the yardstick for assessing supply chain prowess. As Trinity Health claims the title of the largest PACE provider in the United States, we explore the nuances of delivering home and community-based care to the elderly, all set against the backdrop of Ed's unique experience as a Michigan State Supply Chain School graduate in the heart of Ann Arbor's fierce sports rivalries.

Step inside the world of healthcare supply chains, a realm fraught with inefficiencies and ripe with opportunities for innovation. This episode traverses the landscape of waste within healthcare systems, drawing stark comparisons to the efficiency of industries like grocery to spotlight potential for improvement. We dissect the challenges of distributing products across an array of care settings, tackle the financial tightropes walked by not-for-profit organizations, and demystify the misconceptions surrounding healthcare profitability. In the face of a pressing need for supply chain talent, we underscore the burgeoning academic interest in this critical field. Join the discourse as we navigate the imperatives of strategic acquisitions, the art of contract negotiation, and the collaborative push towards a leaner, meaner supply chain that benefits all.

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]]> St. Onge Company Buzzsprout-14813411 Tue, 02 Apr 2024 10:00:00 -0400 1740 1 2 full false Intro: Industry Shapers Discuss the Future of Supply Chain in Health Care Intro: Industry Shapers Discuss the Future of Supply Chain in Health Care Ready to shake up your usual podcast playlist with fresh voices and bold strategies? Buckle up, as we break the mold and bring you an episode brimming with insights directly from the heavy hitters of the supply chain and health care industries. Fred Crans, known for his quirky sartorial choices and endless sports trivia, is stepping aside to spotlight the true game changers. Get set to uncover the challenges, triumphs, and transformative projects that are steering these sectors into new territory. 

We're peeling back the curtain on the personalities driving innovation, elevating our discussion beyond the day-to-day and into the beating heart of industry evolution. You won't want to miss the dynamic exchanges as we connect with clients and industry partners who are eager to contribute to our collective pool of knowledge. This isn't just another chat; it's a forward-thinking symposium, dressed down from Fred's outlandish attire, and dressed up with the kind of content that promises to raise everyone's game. Join us and be part of the conversation that's setting the pace for the future of supply chains and health care.

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]]> Ready to shake up your usual podcast playlist with fresh voices and bold strategies? Buckle up, as we break the mold and bring you an episode brimming with insights directly from the heavy hitters of the supply chain and health care industries. Fred Crans, known for his quirky sartorial choices and endless sports trivia, is stepping aside to spotlight the true game changers. Get set to uncover the challenges, triumphs, and transformative projects that are steering these sectors into new territory. 

We're peeling back the curtain on the personalities driving innovation, elevating our discussion beyond the day-to-day and into the beating heart of industry evolution. You won't want to miss the dynamic exchanges as we connect with clients and industry partners who are eager to contribute to our collective pool of knowledge. This isn't just another chat; it's a forward-thinking symposium, dressed down from Fred's outlandish attire, and dressed up with the kind of content that promises to raise everyone's game. Join us and be part of the conversation that's setting the pace for the future of supply chains and health care.

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]]> St. Onge Company Buzzsprout-14786477 Thu, 28 Mar 2024 11:00:00 -0400 144 1 0 full false The Backbone of World-Class Care with Steve Downey, Chief Supply Chain and Patient Support Services Officer, Cleveland Clinic The Backbone of World-Class Care with Steve Downey, Chief Supply Chain and Patient Support Services Officer, Cleveland Clinic Accompany Fred and Steve Downey, Chief Supply Chain and Patient Support Services Officer  from the Cleveland Clinic as they discuss the challenges of growing and maintaining an evolving healthcare system- including providing for and improving aging infrastructure, building a system-wide perioperative plan, and acquiring, training, and maintaining needed staff members.

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]]> Accompany Fred and Steve Downey, Chief Supply Chain and Patient Support Services Officer  from the Cleveland Clinic as they discuss the challenges of growing and maintaining an evolving healthcare system- including providing for and improving aging infrastructure, building a system-wide perioperative plan, and acquiring, training, and maintaining needed staff members.

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]]> https://takingthesupplychainpulse.buzzsprout.com St. Onge Company Buzzsprout-14770699 Tue, 26 Mar 2024 10:00:00 -0400 2508 #SupplyChain #Healthcare 1 1 full false