The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.

They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.

Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.

This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.

Special thanks to our sponsors, Metro Aviation, Precision Aviation Group and Robinson Helicopter.

The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.

They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.

Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.

This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.

Special thanks to our sponsors, Alpine Aerotech, Rotorcraft Support Inc and Precision Aviation Group.

Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.

The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.

Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.

This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.

Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Plus. 

Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.

The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.

Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.

This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.

Special thanks to our sponsors, Alpine Aerotech, Robinson Helicopter and be sure to follow our Instagram for even more awesome maintenance content @vertical.mro. 

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial. 

Mark Paulson and Grayson Barrows of Precision offer firsthand insights from managing HUMS on their internal fleet of Airbus 332 Super Puma helicopters that have been operating with HUMS since June 2024. Mike Milosevich of Blackcomb Helicopters adds perspective from the engineering and implementation side, outlining how HUMS changed their maintenance planning and the value it’s delivered on aircraft such as the EC135.

Together, the panel explores the learning curve of training requirements, data interpretation, technician buy-in, and even generational differences in adopting new technology. They highlight how earlier fault detection, streamlined inspections, and better trend monitoring are already improving safety and reducing costs. The conversation also touches on the growing importance of data-sharing among operators and what the future may hold as HUMS capabilities expand and inspection intervals evolve.

Fueled by great audience questions, this interactive session delivers practical takeaways for operators adopting HUMS or maximizing the systems already in place.

Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Airbus.

The panel explores the continued importance of legacy aircraft, the pressures created by supply chain constraints, and how evolving technology is reshaping the way fleets are maintained and supported. Just as importantly, they reinforce that MRO is not simply a job—it’s a career built on experience, mentorship, and a commitment to continual learning.

Labor challenges take center stage as the group discusses recruitment, retention, and the responsibility of developing the next generation of AMEs through shadowing, coaching, and real-world exposure. Networking and community are highlighted as essential tools in an industry where collaboration between operators often makes the difference between resilience and disruption.

From fleet replacement strategies to mission equipment integration, this episode captures the complexity of modern helicopter MRO and reinforces a common theme: sustainable operations depend just as much on investing in people as they do in aircraft.

Panelists featured in this episode include Sheri Totten of Boeing Distribution Services, Scott Hayward of Alpine Helicopters, Jan Booij of Skytek, and Bryan Eaton of Canadian Helicopters.

Special thanks to our sponsors, Metro Aviation, Alpine Aerotech and Anodyne Electronics Manufacturing.

This panel featured Taya Dejong, Mike Broderick, Howie Murray, Trish Bromely and Burt Potter.

Taya and Trish talk candidly about entering the rotorcraft world, finding inspiration in each other, and navigating an industry they never knew existed when they were younger. Bert and Howie offer insight into supporting apprentices, creating healthy learning environments, and balancing small-shop culture with big-shop expectations. And Mike Broderick draws on 50 years in maintenance to share what true mentorship looks like, why passion matters, and how every mechanic becomes the backbone of mission success.

This is a grounded, heartfelt look at what keeps the helicopter maintenance community strong—and what we can all do to support the next generation.

Special thanks to our sponsors, Essential Turbines, Rotorcraft Support Inc, and Precision Aviation Group.

Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Aviation International.

Special thanks to our sponsors, Metro, Vertical Aviation International and Rotorcraft Support Inc. 

In this episode of Vertical MRO Podcast, hosts Ronie, Scott, Terrence and Jon, along with producer and host David, reflect on the past year. We have an opportunity to discuss highlights, and the growth of the maintenance, repair and overhaul (MRO) community developed through the podcast and the Vertical MRO Conference.

We also talk about the excitement surrounding the next generation of aviation professionals and the need for continued conversations promoting the maintenance community. 

Lastly, we discuss what is exciting for 2026 as we look forward, sharing our hopes for the future of the industry and emphasizing the importance of investing in people and adopting new technology.

Special thanks to our sponsors, SAFE Structure Designs, Vertical Aviation International and Airbus.

Hosted by Jon Gray, this conversation brings together Seth Hardage, CEO of Rotorcraft Repair and Manufacturing; Ronnie Ries, vice president of marketing at GPMS; and Joaquin DeMoreta, CEO and founder of Digital AirWare. Together, they explore how cutting-edge technologies — from health and usage monitoring systems (HUMS) to predictive maintenance and digital data integration — are redefining how maintainers troubleshoot, prevent issues, and keep aircraft mission-ready.

The panel dives into the changing role of technology in day-to-day maintenance, discussing how smarter tools and connected systems are improving efficiency, enhancing safety, and helping retain a new generation of technicians.

From vibration analysis to data-driven diagnostics, the experts share how innovation is transforming rotorcraft maintenance from a reactive process to a predictive science — and why embracing technology is key to the industry’s future success.

This live panel captures the spirit of collaboration and forward thinking that defined the Kelowna conference, where maintenance professionals, engineers, and innovators came together to shape what’s next for the rotorcraft maintenance, repair and overhaul community.

Special thanks to our sponsors, Precision Aviation Group, Robinson Helicopter and Anodyne Electronics Manufacturing.

These directives address non-conforming crew and passenger seat covers installed on certain Bell 429 aircraft. Marc and Sebastien explain how additional foam added during cosmetic rework impacted the energy-attenuation performance of some crew seats, prompting a required crew-seat replacement under the ASB. Passenger seats, which carry lower criticality, are handled separately under the OSN.

The episode covers operator questions Bell has already received—including how third-party-modified seats are handled, what to expect regarding turnaround times, and why rework of passenger seats involves more logistical variables such as upholstery styles, stitching, colors, and custom configurations. They also discuss how operators can streamline the process by confirming interior renderings early and placing orders well ahead of the three-year compliance window.

For full details, operators should always refer directly to the official Alert Service Bulletin. 

The full library of episodes is available to listen to on demand
We want to hear from you! - techtalk@bellflight.com
Need help with your Bell helicopter? - productsupport@bellflight.com

This episode explains why the bulletin calls for a one-time inspection of the MCV driver rods, following a supplier notification regarding potential non-conforming components. Marc and Sebastien address the key questions operators have already raised—along with the ones Bell expects to hear. Topics include the reasoning behind the combined 800-hour / 24-month compliance window, guidance for aircraft already undergoing major inspections, and why operators should send servos through Bell rather than directly to the supplier.

The discussion also covers expected turnaround times, how unexpected findings can affect lead time, and Bell’s recommendations to help operators minimize downtime.

For full details, operators should always refer directly to the official Alert Service Bulletin. 

The full library of episodes is available to listen to on demand
We want to hear from you! - techtalk@bellflight.com
Need help with your Bell helicopter? - productsupport@bellflight.com

Drawing from years of hands-on field experience, Dawn and Tad break down common autopilot troubleshooting issues, including friction-related faults, system relearning challenges, and why so many problems stem from long gaps between failures. They explain why knowing how to navigate the manuals before issues arise can save valuable time in the hangar and reduce frustration in the field.

The conversation also tackles one of the biggest misconceptions in maintenance—that avionics is harder than mechanical work. Dawn explains why it’s simply a different skill set, why good mechanics already have what it takes to succeed in avionics, and how continuous learning, networking, and system familiarity are the real keys to success.

From best practices in maintenance and training to where fly-by-wire and future autopilot technologies are heading, this episode delivers practical insight for maintainers at every stage of their career.

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial. 

Don shares his journey into the aviation industry and the lessons learned from decades of navigating complex logistics. From understanding unique customer needs to managing razor-thin margins, he explains why experience and specialized knowledge are critical when the cargo is an aircraft. The discussion covers the hidden risks of oversimplifying logistics, the importance of risk management, and why building trusted partnerships can make or break a mission.

With real-world examples—including aircraft shipments and unexpected challenges—Don illustrates how innovative problem-solving, effective planning, and clear communication keep operations on track. Whether you’re managing fleet maintenance, overseeing parts supply, or coordinating large-scale aviation moves, this conversation delivers valuable insights into the logistics expertise required to succeed in today’s global aviation market.

Don also contributed to an article on International Shipping for Vertical, which can be found here.

Special thanks to our sponsors, Metro Aviation, Robinson Helicopter and Precision Aviation Group.

Don shares his journey into the aviation industry and the lessons learned from decades of navigating complex logistics. From understanding unique customer needs to managing razor-thin margins, he explains why experience and specialized knowledge are critical when the cargo is an aircraft. The discussion covers the hidden risks of oversimplifying logistics, the importance of risk management, and why building trusted partnerships can make or break a mission.

With real-world examples—including aircraft shipments and unexpected challenges—Don illustrates how innovative problem-solving, effective planning, and clear communication keep operations on track. Whether you’re managing fleet maintenance, overseeing parts supply, or coordinating large-scale aviation moves, this conversation delivers valuable insights into the logistics expertise required to succeed in today’s global aviation market.

Don also contributed to an article on International Shipping for Vertical, which can be found here.

Special thanks to our sponsors, SAFE Structure Designs, Vertical Aviation International and Airbus.

Across these mini-segments, you’ll hear insights on workforce development, training pipelines, culture building, leadership, parts support, real-world problem-solving, and what keeps people passionate about this MRO community year after year. Featured guests include Lewis University and Rising Aviation students, as well as team members from Leonardo, Leading Edge Aerospace, Ace Aeronautics, Camp Systems, SAFE Structure Designs, TurboLyft and also our friend Dr Kodey Bogart — each offering a unique perspective on where our industry is today and where it’s heading.

Whether you were at the conference or experiencing it for the first time through this episode, this recap highlights the collaboration, passion, and shared mission that continue to drive helicopter maintenance forward.

Special thanks to our sponsors, Rotorcraft Support Inc, Vertical Aviation International and Rotorcraft Repair & Manufacturing.

In this episode of the Vertical MRO Podcast, hosts Jon Gray and Ronnie Ries sit down with Jamie Wood, the CEO and Founder of the bio-technology platform Autonomic.

Jamie is changing the way people think and learn about their brains. Through neuroscience based products and cutting edge technologies, her mission is to elevate human potential by bringing personalized brain health solutions to the masses. 

During the conversation we explore the critical role of cognitive performance in aviation maintenance and operations. Jamie shares her work with aviation maintenance colleges and organizations, where she has built effective programs to help address burnout and improve focus and mental sharpness. 

Together, we unpack how fatigue, hydration, nutrition, and sleep directly affect safety and high performance in the hangar and beyond.

This is a must-listen for anyone passionate about human performance, aviation safety, and creating an environment that empowers teams to thrive.

Jamie’s work focuses on supporting driven individuals in high-demand environments that rely heavily on their cognitive abilities, this includes helicopter maintainers, executives, leaders, employees, athletes, and students. 

Jamie is a speaker, mentor, brain performance expert, and researcher. Having bootstrapped her brain performance technology company and brought a scientifically proven cognitive enhancement solution to market, Jamie understands the unique demands placed upon the brains of highly driven individuals in high-performance environments. 

Jamie has worked with some of the most exciting up and coming leaders in tech, gaming, extraction, marketing, student organizations, and big data. Her workshops and training programs are in North America's VCs, Accelerators and Academic Institutions.

Jamie has led groundbreaking research studies looking at brain health in high-stress environments using Mobile EEG, and sits on the cutting edge of brain health technology working alongside world leading neuroscientists. She has worked with over 100 founders and is a sought after speaker for Fortune 500 companies and top tech conferences including the Vertical MRO Conference. 

Special thanks to our sponsors, Robinson Helicopter, Rotorcraft Support Inc and Airbus.

In this two-part Vertical MRO Podcast series, hosts Jon Gray and Faith Ortega have an engaging conversation with Dale Neubauer, an airfame and powerplant (A&P) mechanic and CEO of HeliLadder; and Drew Benton Jr., owner of Helicopter Maintenance Solutions.

During the conversation, our guests explore their journeys in the helicopter community. They discuss the professional challenges faced by helicopter technicians, the importance of teamwork and communication, and the critical nature of ensuring aircraft are airworthy.

Dale talks about how his experiences in the helicopter air ambulance sector impacted his personal and professional life. He shares a personal story you won't want to miss that highlights the impact of maintenance on patient outcomes, and the lessons learned from both successes and failures in the field.

Dale talks about the motivation for him and his wife and Susie to create and launch HeliLadder in 2015, starting from their garage with a shared vision to improve aircraft maintenance safety and efficiency. Dale’s 30 years of experience in aircraft maintenance provided the foundation for creating the world’s first modular and portable workstand. 

Driven by a passion for changing how maintenance is performed, Dale and Susie’s work at HeliLadder continues to prioritize safety, comfort, and quality. Dale’s background and commitment underscore the company’s mission to support safe, efficient, and reliable aircraft maintenance, making a tangible difference in the aviation industry through innovative solutions and unwavering dedication.

Special thanks to our sponsors, Airbus, Metro Aviation and Rotorcraft Repair & Manufacturing.

In this two-part Vertical MRO Podcast series, hosts Jon Gray and Faith Ortega have an engaging conversation with Dale Neubauer, an airfame and powerplant (A&P) mechanic and CEO of HeliLadder; and Drew Benton Jr., owner of Helicopter Maintenance Solutions.

During the conversation, our guests explore their journeys in the helicopter community. They discuss the professional challenges faced by helicopter technicians, the importance of teamwork and communication, and the critical nature of ensuring aircraft are airworthy.

Dale talks about how his experiences in the helicopter air ambulance sector impacted his personal and professional life. He shares a personal story you won't want to miss that highlights the impact of maintenance on patient outcomes, and the lessons learned from both successes and failures in the field.

Dale talks about the motivation for him and his wife and Susie to create and launch HeliLadder in 2015, starting from their garage with a shared vision to improve aircraft maintenance safety and efficiency. Dale’s 30 years of experience in aircraft maintenance provided the foundation for creating the world’s first modular and portable workstand. 

Driven by a passion for changing how maintenance is performed, Dale and Susie’s work at HeliLadder continues to prioritize safety, comfort, and quality. Dale’s background and commitment underscore the company’s mission to support safe, efficient, and reliable aircraft maintenance, making a tangible difference in the aviation industry through innovative solutions and unwavering dedication.

Special thanks to our sponsors, Vertical Aviation International, HeliLadder and Robinson Helicopter.

The Vertical MRO Podcast recorded this special episode live from the Vertical Valor booth at APSCON, the Airborne Public Safety Association's annual conference in Phoenix, Arizona. Host Jon Gray is joined by guest host Jeff Ratkovic from the Hangar Z Podcast to honor the service of Matt Pagano, maintainer for the Riverside (California) Police Department Air Support Unit. Matt was recently recognized with the 2025 Airborne Public Safety Aviation Technical Specialist Award.

The Technical Specialist Award is given to an individual whose aviation maintenance efforts for a law enforcement agency are performed extraordinarily well, above and beyond what is normally expected. Their efforts bring distinction to themselves, their department, and to the Airborne Public Safety Association. 

A central focus of the discussion is Riverside’s transition from the MD 500 helicopter to the Airbus H125 — a shift that has required Matt to prepare new facilities, adapt to evolving mission equipment, and lean on the broader helicopter community for support. Matt shares how mentorship, teamwork, and knowledge-sharing within the aviation industry have been essential in navigating this change.

Together, Jon, Jeff, and Matt dive into the importance of building a culture of safety and trust, investing in tools and training, and recognizing the legacy of beloved aircraft like the MD 500. 

Special thanks to our sponsors, Vertical Aviation International, Robinson Helicopter and SAFE Structure Designs.

In this special recap episode of the Vertical MRO Podcast, hosts Jon Gray and Howie Murray, along with producer David Kreutzkamp, take listeners inside the inaugural Vertical MRO Conference in Kelowna, British Columbia. This first-of-its-kind gathering brought together more than 500 rotorcraft professionals to share knowledge, strengthen connections, and celebrate the passion that drives the helicopter maintenance community.

Recorded live at the event, this episode features highlights from 12 on-site mini-interviews that capture the excitement, collaboration, and inspiration of the conference. From discussions on mentorship and recruiting the next generation of AMEs, to the growing role of social media in connecting the maintenance community, the episode showcases the voices and insights that made the event unforgettable.

With 30+ FAA-approved educational sessions, hands-on workshops, and a strong focus on community, the Kelowna conference marked the beginning of a movement for the MRO industry.

If you missed Kelowna, don’t worry — the Vertical MRO Conference is heading next to Irving, Texas, November 10–12, 2025. Spots are filling fast, so REGISTER NOW and be part of the next chapter in shaping the future of rotorcraft maintenance.

Special thanks to our sponsors, Airbus, Precision Aviation Group and Metro Aviation.

In this episode of the Vertical MRO Podcast, host Jon Gray speaks with Adam Garcia, a helicopter maintenance professional whose career spans nearly five decades. 

Adam’s aviation journey began with a life-saving helicopter ride in his youth and carried him through a long and distinguished career in both military and public safety aviation.

Adam served with the prestigious 160th Special Operations Aviation Regiment, where he honed his technical and leadership skills in some of the most challenging environments. 

Later, he transitioned into public safety aviation, where he became a driving force in the San Antonio Police Department’s E.A.G.L.E. Helicopter Unit. 

There, he was instrumental in building and shaping the program, influencing every aspect of its development — from maintenance operations and aircraft readiness to training, team culture, and even honoring fallen officers through meaningful aircraft markings.

In this conversation, Adam reflects on the evolution of aircraft technology, the challenges of adapting to modern avionics and digital tools, and the importance of strong leadership in aviation maintenance. 

As he nears retirement, he shares valuable lessons learned, advice for future leaders, and his perspective on what it takes to keep aviation teams safe, effective, and mission-ready.

Join us for an inspiring look at nearly 50 years of service, innovation, and leadership, in helicopter maintenance.

Special thanks to our sponsors, Rotorcraft Support Inc, Robinson Helicopter and Rotorcraft Repair & Manufacturing.

In this episode of the Vertical MRO Podcast, host Jon Gray speaks with Adam Garcia, a helicopter maintenance professional whose career spans nearly five decades. 

Adam’s aviation journey began with a life-saving helicopter ride in his youth and carried him through a long and distinguished career in both military and public safety aviation.

Adam served with the prestigious 160th Special Operations Aviation Regiment, where he honed his technical and leadership skills in some of the most challenging environments. 

Later, he transitioned into public safety aviation, where he became a driving force in the San Antonio Police Department’s E.A.G.L.E. Helicopter Unit. 

There, he was instrumental in building and shaping the program, influencing every aspect of its development — from maintenance operations and aircraft readiness to training, team culture, and even honoring fallen officers through meaningful aircraft markings.

In this conversation, Adam reflects on the evolution of aircraft technology, the challenges of adapting to modern avionics and digital tools, and the importance of strong leadership in aviation maintenance. 

As he nears retirement, he shares valuable lessons learned, advice for future leaders, and his perspective on what it takes to keep aviation teams safe, effective, and mission-ready.

Join us for an inspiring look at nearly 50 years of service, innovation, and leadership, in helicopter maintenance.

Special thanks to our sponsors, Airbus, Metro Aviation and HeliLadder.

In this episode, hosts Jon Gray and David Kreutzkamp sit down with MHM Publishing co-founder and co-publisher Linda Reyno, and Leslie Ferry, MHM Publishing’s event director, to give exciting updates on the Vertical MRO Conferences. These events are right around the corner, being held in Kelowna, British Columbia, at the KF Centre for Excellence from Oct. 7 to 9; and in Irving, Texas, at the Irving Convention Center, from Nov 10 to 12.

This is a conference, not a tradeshow. We are gathering this very important community from the helicopter industry to focus on education and networking. This is not about selling anything—it’s about promoting the rotorcraft  maintenance, repair and overhaul (MRO) community. 

During the recording we focus on updates surrounding the educational offerings, networking opportunities, and locations for the Vertical MRO Conference. 

We also have an opportunity to address the critical shortage of maintainers in the industry and emphasize the need for community engagement and participation to help inspire the next generation of helicopter maintenance professionals.

Special thanks to our sponsors, Precision Aviation Group and Airbus.

In this episode of the Vertical MRO Podcast, host Jon Gray and co-host Leslie Ferry sit down with James Simmons, founder of Avolatus and a seasoned aviation professional. 

We explore his career journey in aviation and gather his insights into the rotorcraft maintenance industry. 

James shares his experiences from his military service to his current role in workforce development with Vertical Aviation International (VAI), highlighting the challenges and opportunities within the MRO sector. 

Learn about his contributions to the Vertical MRO Conference and his passion for fostering new talent in aviation. 

This conversation is a must-listen for anyone interested in the future of aviation maintenance and the pivotal role of leadership and training.

Special thanks to our sponsors, Rotorcraft Support Inc, Robinson Helicopter and Heliladder.

In this episode of the Vertical MRO Podcast, host Jon Gray and co-host Leslie Ferry sit down with James Simmons, founder of Avolatus and a seasoned aviation professional. 

We explore his career journey in aviation and gather his insights into the rotorcraft maintenance industry. 

James shares his experiences from his military service to his current role in workforce development with Vertical Aviation International (VAI), highlighting the challenges and opportunities within the MRO sector. 

Learn about his contributions to the Vertical MRO Conference and his passion for fostering new talent in aviation. 

This conversation is a must-listen for anyone interested in the future of aviation maintenance and the pivotal role of leadership and training.

Special thanks to our sponsors, Airbus, Rotorcraft Repair & Manufacturing and Precision Aviation Group.

Special thanks to our sponsors, SAFE Structure Designs, Robinson Helicopter and Essential Turbines.

Special thanks to our sponsors, Robinson Helicopter, Essential Turbines and Astronautics Corporation of America.

In this special episode of the Vertical MRO Podcast, host Jon Gray is joined by Romain Trapp, Executive Vice President of Customer Support and Services at Airbus Helicopters, for a wide-ranging conversation about leadership, innovation, and the future of rotorcraft support.

Romain shares the personal journey that led him through key leadership roles at Airbus Helicopters in Canada, North America, and now globally — a journey grounded in passion, purpose, and people.

Listeners will hear about:

• Leading through global crises and economic turbulence
• The cultural value of walking the hangar floor and meeting crews face-to-face
• Airbus’s global transformation strategy built on trust, performance, and sustainability
• Training innovation, workforce development, and the challenges of attracting the next generation

With more than 12,000 helicopters supported worldwide, Romain offers candid insight into the future of helicopter maintenance, MRO strategy, and the critical partnerships that keep rotorcraft flying safely and efficiently.

This episode is a must-listen for anyone passionate about leadership, aviation, and the future of rotorcraft.

Special thanks to our sponsors, Airbus, SAFE Structure Designs and the Vertical MRO Conference. 

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.

This two-part leadership series episode was recorded on location in Shreveport, Louisiana, at Metro Aviation. Hosts Jon Gray and Leslie Ferry sit down with Metro Aviation’s director of maintenance Shawn Bruton and Emmy Award winner, author, and keynote speaker Clint Pulver.

During our conversation, we explore the vital role of effective leadership in the realms of the maintenance, repair and overhaul (MRO) community.

Shawn shares his story, from starting out as a young man cutting grass to becoming the director of maintenance at Metro Aviation, and offers valuable leadership insights from his successful career.

Clint shares his inspiring journey from aspiring helicopter pilot to professional speaker and author, shedding light on the urgent need for transformative leadership training and its profound effect on organizational culture and employee retention.

Drawing from his insightful Undercover Millennial research, highlighted in the book he wrote titled “I Love it Here,” Clint reveals a truth we know too well: Employees often leave their bosses, not their jobs.

During the conversation, they discuss the importance of mentorship over mere management and the power of genuine connection in leadership.

Clint is speaking at the upcoming Vertical MRO Conference in both Kelowna, British Columbia (Oct. 7 to 9, 2025), and in Irving, Texas (Nov. 10 to 12). For more information, and to register, please visit Vertical MRO.  

Special thanks to our sponsors, Robinson Helicopter, Rotorcraft Repair & Manufacturing and Airbus.

Special thanks to our sponsors, Metro Aviation, Rotorcraft Support Inc & Bell 

In this episode of the Vertical MRO podcast, host Jon Gray sits down with two industry experts who will be presenting at the upcoming Vertical MRO Conference.

Chris Matt, with over 36 years of experience at PHI, shares insights into his course on corrosion, highlighting its critical impact on rotorcraft maintenance.

Francois Magnan, a veteran in the rotorcraft community since 1981 and currently with Parker Lord, discusses his presentation on the care and inspection of elastomeric components.

This conversation highlights the essential role of the Vertical MRO Conference in promoting knowledge exchange among rotorcraft maintenance professionals.

It also underscores the critical importance of continuous training, industry recruitment, and strong networking, all of which are vital to ensuring safety, operational excellence, and the ongoing advancement of rotorcraft maintenance.

Registration is now open for the upcoming Vertical MRO Conference. Join us from October 7-9 at the KF Centre for Excellence in Kelowna, British Columbia, or from November 10-12 at the Irving Convention Center in Irving, Texas. Don't miss this opportunity to connect, learn, and expand your industry expertise!

For more information about the Vertical MRO Conference, including registration details and the agenda, visit our website at verticalmro.com.

Recorded amidst the chill of an ice-fishing trip, this episode explores the unique intersection of cold-weather recreation and helicopter hoist maintenance. Val and Jason share stories from the field, offering both light-hearted moments and serious reflections on the responsibilities tied to hoist operations.

The conversation dives deep into the mechanics of helicopter hoists, the training required for safe and efficient rescue missions, and the rigorous maintenance protocols necessary to keep life-saving equipment operational. They also explore the mental health challenges faced by those in rescue operations and the importance of communication, camaraderie, and readiness.

From ice-fishing laughs to in-depth technical insights, this episode delivers a thoughtful mix of storytelling and professional reflection.

Special thanks to our sponsors, Metro Aviation, Precision Aviation Group and Robinson.

Peter and Jed share their personal journeys into aviation, discussing the influence of family, mentorship, and hands-on experience. They explore critical topics such as risk management, disaster preparedness, and the importance of crisis response in shaping company culture.

The conversation also highlights the CH-47 helicopter’s role in aerial firefighting, the transition from military to civilian operations, and the expertise required to maintain these aircraft. They address the ongoing challenges of labor shortages, supply chain disruptions, and the innovative solutions keeping fleets operational.

With a strong focus on problem-solving, collaboration, and fostering the next generation of aviation professionals, this episode offers valuable insights into the evolving world of aviation maintenance, repair and overhaul (MRO).

Stay tuned for Part 2, where we continue the discussion on adapting to industry challenges and future innovations.

Special thanks to our sponsors, Robinson Helicopter, Rotorcraft Repair & Manufacturing and Precision Aviation Group 

In this debut episode, Val Medved and Bell hosts Greg Judd and Marc Dubé dive deep into the vital roles of Bell Customer Service Engineers (CSEs) and Product Support Engineers (PSEs) in ensuring customers receive exceptional support. Together, these dedicated professionals form a robust partnership that directly enhances the customer experience.

The discussion shines a light on the Bell Training Academy (BTA) as a key resource for comprehensive training and education across various Bell aircraft models, equipping support teams with the knowledge they need to excel.

The conversation also explores the significance of Blade Repair Facilities and Bell Service Facilities as essential components of the expansive support network.

As the episode unfolds, Greg and Marc share their experiences from industry trade shows and conferences like Verticon and M&O, where they provide valuable support through technical updates, maintenance tips, and one-on-one consultations.

Networking and relationship-building emerge as recurring themes, underscoring their importance in fostering connections within the industry.

The episode concludes with a forward-looking discussion on the future of Bell, touching on innovative practices. Listen in to gain insights from industry experts about the essential support structures in place that keep Bell customers flying high!

We want to hear from you! techtalk@bellflight.com

Need help with your Bell helicopter? productsupport@bellflight.com

The Vertical MRO podcast spotlights remarkable individuals in aviation. Today, we delve into the journey of Kevin Shead, whose passion for flight has taken him soaring through the skies and mastering the intricacies of aircraft maintenance.

 
Kevin's odyssey began in 2000, when he graduated from Abbotsford Christian Secondary School in British Columbia, Canada, laying the groundwork for his future endeavors. Eager to pursue his passion, he embarked on a transformative journey at Northern Lights College from September 2000 to February 2002, specializing in aircraft maintenance engineering.

 
With meticulous dedication, Kevin acquired an impressive array of endorsements across both airframe and powerplant domains. From the iconic Bell and Airbus series to the sophisticated Pratt and Whitney PT6T TwinPack, his expertise spans a diverse spectrum of aircraft, reflecting his commitment to excellence.

 
Kevin's journey doesn't stop there. Armed with a plethora of certificates and qualifications, including forklift operation, maintenance management, and safety systems, he has consistently sharpened his skills to meet industry standards and beyond.

 
His professional voyage is marked by significant milestones, from serving as an apprentice AME to assuming the pivotal role of director of maintenance at Bailey Helicopters Ltd. His tenures at Chinook Helicopters Ltd. and Yellowhead Helicopters Ltd. further enriched his experience, honing his proficiency in troubleshooting, quality assurance, and safety management.

 
Throughout his career, Kevin has exemplified resilience and innovation, navigating the skies and the challenges of the aviation industry with unwavering determination. His commitment to excellence and safety has not only propelled him to new heights but has also inspired those around him.

 
Join us as we unravel the remarkable narrative of Kevin Shead, a young visionary in aviation maintenance whose journey embodies the spirit of adventure and the pursuit of mastery in the boundless expanse of our skies.

 
This is Vertical MRO.

Special thanks to our sponsors, Rotorcraft Repair and Manufacturing and PAG.

 Host Val Medved is honored to have a true industry luminary join the show for a feature interview.

 Meet Anthony Saenz, a titan in the aerospace realm. With over 27 years of experience and now at the helm of JASCO Consulting LLC, Anthony's expertise shines brightly in the Arizona skies.

 But Anthony's journey doesn't stop there. As the former president of Able Aerospace and senior vice president at Able Aerospace Services Inc., his leadership has propelled companies to new heights, ensuring safety and efficiency in every endeavor.

 Anthony's trailblazing career traces back to his roots as an engineer at industry giants like Honeywell Aerospace and Triumph Group. From VP of engineering to president, he's left an indelible mark on every venture he's touched.

 Join us as we dive deep into Anthony's insights and the invaluable lessons he's gleaned throughout his illustrious career. Get ready to soar through the skies of knowledge with Anthony Saenz, your guide to aerospace excellence.

 The Vertical MRO Podcast is brought to you by Vertical HELICASTS. 

Special thanks to our sponsors, Vertical Aviation International and PAG.

In this two-part series, Hangar Z Podcast hosts Jack Schonely and Jon Gray take over the Vertical MRO Podcast to sit down with Kris Stone, owner and handler of K9 Torque and the Huey Vets crew from EMU Inc.

EMU Inc. derives its name from the radio call sign of a unique unit in Army aviation history, the 135th Assault Helicopter Company.

The 135th was a typical Vietnam-era Assault Helicopter Company with the major exception that it was composed of both U.S. Army and Royal Australian Navy personnel. Because of this unique composition, the 135th was considered an Experimental Military Unit, hence its call sign E.M.U. or EMU.

In this conversation, the EMU Crew discusses the challenges and maintenance considerations of operating and restoring the Huey helicopter. 

The EMU Crew also shares their work with Huey Vets, an organization that uses helicopters to raise awareness about the forgotten heroes of the Vietnam War.

EMU 309 Geoff Carr, a Vietnam vet, and his team, discuss the battle damage and life expectancy of the aircraft during the Vietnam War. They also discuss the nonprofit nature of their organization and their mission to support veterans and raise awareness about PTSD.

They also discuss their work with K9 Torque, a detection dog trained to find electronic storage devices. Torque specializes in finding flash drives and SD cards to help investigators gather evidence against child sexual predators and traffickers. Torque is also a therapy dog, providing comfort and support to veterans and children in hospitals and schools.

Special thanks to our sponsors, Rotorcraft Repair & Manufacturing and Bell.

In this two-part series, Hangar Z Podcast hosts Jack Schonely and Jon Gray take over the Vertical MRO Podcast to sit down with Kris Stone, owner and handler of K9 Torque and the Huey Vets crew from EMU Inc.

EMU Inc. derives its name from the radio call sign of a unique unit in Army aviation history, the 135th Assault Helicopter Company.

The 135th was a typical Vietnam-era Assault Helicopter Company with the major exception that it was composed of both U.S. Army and Royal Australian Navy personnel. Because of this unique composition, the 135th was considered an Experimental Military Unit, hence its call sign E.M.U. or EMU.

In this conversation, the EMU Crew discusses the challenges and maintenance considerations of operating and restoring the Huey helicopter. 

The EMU Crew also shares their work with Huey Vets, an organization that uses helicopters to raise awareness about the forgotten heroes of the Vietnam War.

EMU 309 Geoff Carr, a Vietnam vet, and his team, discuss the battle damage and life expectancy of the aircraft during the Vietnam War. They also discuss the nonprofit nature of their organization and their mission to support veterans and raise awareness about PTSD.

They also discuss their work with K9 Torque, a detection dog trained to find electronic storage devices. Torque specializes in finding flash drives and SD cards to help investigators gather evidence against child sexual predators and traffickers. Torque is also a therapy dog, providing comfort and support to veterans and children in hospitals and schools.

Special thanks to our sponsors, Vertical Aviation International and Bell.

As a helicopter mechanic, Foreman provides an insider's look into the world of aviation, covering everything from the intricacies of fixed-wing versus helicopter maintenance to the challenges and rewards of working on various aircraft. He also discusses the impact of technology on aviation and highlights the critical role mechanics play in ensuring safety and efficiency in the field.

But that's not all – they also explore the personal side of Foreman's journey, including the invaluable mentorship he received from his stepfather in the industry. Discover the benefits of having a supportive mentor who passes down valuable knowledge and skills.

And of course, we can't forget about the public safety aspects of aviation. Foreman shares insights into the challenges faced by law enforcement aviation units and the crucial role of aircraft maintenance in firefighting operations. Get ready for some fascinating stories from Foreman's career as he reflects on the passion and dedication that mechanics bring to their work.

So, whether you're sipping on a cup of coffee or fueling up with a Monster energy drink (like Foreman), sit back, relax, and join us for this engaging conversation you won’t want to miss!

Special thanks to our sponsors, Bell and Precision Aviation Group.

As a helicopter mechanic, Foreman provides an insider's look into the world of aviation, covering everything from the intricacies of fixed-wing versus helicopter maintenance to the challenges and rewards of working on various aircraft. He also discusses the impact of technology on aviation and highlights the critical role mechanics play in ensuring safety and efficiency in the field.

But that's not all – they also explore the personal side of Foreman's journey, including the invaluable mentorship he received from his stepfather in the industry. Discover the benefits of having a supportive mentor who passes down valuable knowledge and skills.

And of course, we can't forget about the public safety aspects of aviation. Foreman shares insights into the challenges faced by law enforcement aviation units and the crucial role of aircraft maintenance in firefighting operations. Get ready for some fascinating stories from Foreman's career as he reflects on the passion and dedication that mechanics bring to their work.

So, whether you're sipping on a cup of coffee or fueling up with a Monster energy drink (like Foreman), sit back, relax, and join us for this engaging conversation you won’t want to miss!

Special thanks to our sponsors, Bell and Precision Aviation Group.

Summers were spent in Yellowknife, Northwest Territories, where he lent his skills to GSH, managing stores and ensuring smooth operations on the ground.

Fast forward to the late ’90s, and our hero embarked on an educational journey at Northern Alberta Institute of Technology (NAIT), diving into the world of Petroleum Engineering Tech.

But the call of the skies was too strong to resist. With Reeves Wireline in Whitecourt, Alberta, he logged open holes across Alberta, British Columbia, and Saskatchewan, experiencing the vastness of the Canadian landscape from above — and putting in some serious “bush” time.

Wood marked a pivotal moment in 2002 as he spread his wings at GSH flight school, soaring through the curriculum with flying colors and landing a job with a reputable company.

For the next decade, he navigated the skies as a line pilot and flight instructor, with a brief detour to Elbow River Heli in 2007 for a summer adventure.

Today, he continues to make waves at Avialta Helicopters, wearing multiple hats from customer support to accountable exec, boiler repair, groundskeeping, and even cooking up a storm, when needed.

Join us as we unravel the highs, the lows, and the breathtaking views in "The Helicopter Journey of Maury Wood.”

Special thanks to our sponsors, Bell and Precision Aviation Group.

In this two-part interview, we're extremely excited to introduce Faith Ortega, a prominent figure in the maintenance technician community known to many through her social media platform, How to Helicopter.

Ortega's journey into aviation maintenance began at Southern Illinois University, renowned for its outstanding aviation program. There, she earned a bachelor of applied science degree in Aviation Technologies with a specialization in helicopters, which culminated in her A&P certification.

Ortega recently earned her Inspection Authorization (IA) certificate, granting her the authority to approve annual inspections and sign off on major repairs and alterations.

Ortega embarked on her career as an A&P at Helicopters Inc., where she immersed herself in the electronic news gathering (ENG) industry, gaining invaluable experience. Ortega later transitioned to the public safety aviation sector. She now serves as a helicopter emergency medical services (HEMS) mechanic and instructor, contributing to critical missions that save lives.

Beyond her professional endeavors, Ortega is a passionate advocate for the maintenance technician community through her social media platform (How To Helicopter), where she highlights the vital work of technicians and actively engages in recruiting the next generation of talent.

Additionally, Ortega generously volunteers her time at Gateway Youth Foundation, nurturing aspiring aviators and young minds.

Join us as we delve into Ortega’s inspiring journey, her contributions to the maintenance technician field, and her dedication to shaping the future of aviation. This is Vertical MRO.

Special thanks to our sponsors, Bell and Precision Aviation Group.

In this two-part interview, we're extremely excited to introduce Faith Ortega, a prominent figure in the maintenance technician community known to many through her social media platform, How to Helicopter.

Ortega's journey into aviation maintenance began at Southern Illinois University, renowned for its outstanding aviation program. There, she earned a bachelor of applied science degree in Aviation Technologies with a specialization in helicopters, which culminated in her A&P certification.

Ortega recently earned her Inspection Authorization (IA) certificate, granting her the authority to approve annual inspections and sign off on major repairs and alterations.

Ortega embarked on her career as an A&P at Helicopters Inc., where she immersed herself in the electronic news gathering (ENG) industry, gaining invaluable experience. Ortega later transitioned to the public safety aviation sector. She now serves as a helicopter emergency medical services (HEMS) mechanic and instructor, contributing to critical missions that save lives.

Beyond her professional endeavors, Ortega is a passionate advocate for the maintenance technician community through her social media platform (How To Helicopter), where she highlights the vital work of technicians and actively engages in recruiting the next generation of talent.

Additionally, Ortega generously volunteers her time at Gateway Youth Foundation, nurturing aspiring aviators and young minds.

Join us as we delve into Ortega’s inspiring journey, her contributions to the maintenance technician field, and her dedication to shaping the future of aviation. This is Vertical MRO.

Special thanks to our sponsors, Bell and Precision Aviation Group.

This podcast will be available on all the major podcast platforms such as Apple Podcasts and Spotify.

To find out more about the Vertical MRO Podcast go to Vertical HeliCASTS.com.