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  <itunes:author>Blake Norton</itunes:author>
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  <description><![CDATA[<p>The foundation of your content creation.</p>]]></description>
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    <itunes:title>What If Missed Calls Were Your Biggest Leak?</itunes:title>
    <title>What If Missed Calls Were Your Biggest Leak?</title>
    <itunes:summary><![CDATA[Your marketing can be perfect and still fail at the last inch. If a customer Googles you, taps “Call,” and nobody answers, you don’t just lose a conversation, you lose the sale. We sit down with Richard “Rich” May, VP of Business Development at Mango Voice, a St. George, Utah VoIP phone system company building AI phone agents that turn missed calls into booked appointments, filled schedules, and real revenue.  We also explore Mango AI call analytics: automatic call transcription, summaries, a...]]></itunes:summary>
    <description><![CDATA[<p>Your marketing can be perfect and still fail at the last inch. If a customer Googles you, taps “Call,” and nobody answers, you don’t just lose a conversation, you lose the sale. We sit down with Richard “Rich” May, VP of Business Development at Mango Voice, a St. George, Utah VoIP phone system company building AI phone agents that turn missed calls into booked appointments, filled schedules, and real revenue.<br/><br/>We also explore Mango AI call analytics: automatic call transcription, summaries, and call scoring so owners can coach teams without listening to 150 recordings a day. Along the way we talk simplicity, number porting, mobile apps, integrations, and why Mango stays focused on doing phones extremely well instead of trying to be an all-in-one platform. If you care about customer experience, inbound lead conversion, and modern business communications, this conversation is packed with practical takeaways.<br/><br/>Subscribe for more business spotlights, share this with an owner who’s drowning in missed calls, and leave a review with the biggest phone problem you want solved next.<br/><br/>Find Mango Voice here:<br/>mangovoice.com<br/><br/>Find Blue Form Media here:<br/>blueformmedia.com<br/><br/>[00:00:00] Welcome And Local Business Spotlight<br/>[00:05:17] Mango Voice Growth And COVID Shifts<br/>[00:10:27] Branding And The Mango Name<br/>[00:15:30] Live Support Call Response Demo<br/>[00:20:31] Mango AI Call Transcripts And Scoring<br/>[00:26:00] Pricing, Porting, And Small Business Setup<br/>[00:30:50] VoIP Misconceptions And Key Partnerships<br/>[00:35:01] Rich&apos;s Career Path Through Partnerships<br/>[00:40:14] Idaho Roots, Sports, And St George<br/>[00:49:17] How To Get Started And Final Links</p>]]></description>
    <content:encoded><![CDATA[<p>Your marketing can be perfect and still fail at the last inch. If a customer Googles you, taps “Call,” and nobody answers, you don’t just lose a conversation, you lose the sale. We sit down with Richard “Rich” May, VP of Business Development at Mango Voice, a St. George, Utah VoIP phone system company building AI phone agents that turn missed calls into booked appointments, filled schedules, and real revenue.<br/><br/>We also explore Mango AI call analytics: automatic call transcription, summaries, and call scoring so owners can coach teams without listening to 150 recordings a day. Along the way we talk simplicity, number porting, mobile apps, integrations, and why Mango stays focused on doing phones extremely well instead of trying to be an all-in-one platform. If you care about customer experience, inbound lead conversion, and modern business communications, this conversation is packed with practical takeaways.<br/><br/>Subscribe for more business spotlights, share this with an owner who’s drowning in missed calls, and leave a review with the biggest phone problem you want solved next.<br/><br/>Find Mango Voice here:<br/>mangovoice.com<br/><br/>Find Blue Form Media here:<br/>blueformmedia.com<br/><br/>[00:00:00] Welcome And Local Business Spotlight<br/>[00:05:17] Mango Voice Growth And COVID Shifts<br/>[00:10:27] Branding And The Mango Name<br/>[00:15:30] Live Support Call Response Demo<br/>[00:20:31] Mango AI Call Transcripts And Scoring<br/>[00:26:00] Pricing, Porting, And Small Business Setup<br/>[00:30:50] VoIP Misconceptions And Key Partnerships<br/>[00:35:01] Rich&apos;s Career Path Through Partnerships<br/>[00:40:14] Idaho Roots, Sports, And St George<br/>[00:49:17] How To Get Started And Final Links</p>]]></content:encoded>
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    <itunes:author>Blake Norton</itunes:author>
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    <pubDate>Sat, 28 Mar 2026 03:00:00 -0600</pubDate>
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  <psc:chapter start="0:37" title="The Real Cost Of Missed Calls" />
  <psc:chapter start="3:00" title="Why Healthcare Still Needs Phone Calls" />
  <psc:chapter start="4:30" title="Small Town Company With Global Reach" />
  <psc:chapter start="5:16" title="COVID And The Rise Of VoIP" />
  <psc:chapter start="6:22" title="Killing Fax Machines And Old Habits" />
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  <psc:chapter start="30:53" title="VoIP Misconceptions And Deep Partnerships" />
  <psc:chapter start="35:03" title="How Rich Became VP" />
  <psc:chapter start="37:36" title="Why Phone Calls Beat Texts" />
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    <itunes:title>Build Your Content Pipeline in 2026</itunes:title>
    <title>Build Your Content Pipeline in 2026</title>
    <itunes:summary><![CDATA[Want to stop guessing at content and start building a real content machine?   🎯 In this episode, we break down how a true content factory turns one hour with a founder into a month of high-quality assets — and why consistency outperforms one-off viral hits every time.  Blake welcomes LA post-production pro Kaleb Klingler to unpack the production skills that drive trust and leads: 🔹 Hollywood-grade dialogue editing that hides cuts 🔹 Audience sweetening and pacing that keeps viewers hooked...]]></itunes:summary>
    <description><![CDATA[<p>Want to stop guessing at content and start building a real content machine? <br/><br/>🎯 In this episode, we break down how a true content factory turns one hour with a founder into a month of high-quality assets — and why consistency outperforms one-off viral hits every time.<br/><br/>Blake welcomes LA post-production pro Kaleb Klingler to unpack the production skills that drive trust and leads:<br/>🔹 Hollywood-grade dialogue editing that hides cuts<br/>🔹 Audience sweetening and pacing that keeps viewers hooked<br/>🔹 How pros approach audio for podcasts, YouTube, socials, and audiobooks<br/><br/>We go practical with the system that makes content scalable:<br/>• Record once → extract chapters<br/>• Craft shorts &amp; pull quotes<br/>• Publish to YouTube, podcasts, and socials<br/>• Build predictable cadence and distribution pipelines<br/><br/>If you’re building a B2B brand, selling high-ticket services, or just tired of guessing what content works — this episode shows you how to turn conversation into pipeline.<br/><br/>Book a recording with Blue Form Media here:<br/>blueformmedia.com<br/><br/>👇 Watch to the end for actionable workflows you can use today<br/>👍 Like • 💬 Comment your biggest content bottleneck • 🔔 Subscribe for more systems that scale<br/><br/>#contentstrategy #postproduction #contentfactory #b2bgrowth #podcastworkflow<br/><br/>[00:00:00] Intro and welcome<br/>[00:05:38] Culture, Fit, And Creative Energy  <br/>[00:10:05] Studio Upgrade And New Location  <br/>[00:16:50] Caleb’s Path To LA Audio  <br/>[00:22:05] Tape Masters, Backups, And Deliverables  <br/>[00:26:00] Audience Sound, Sweetening, And Live Mix  s  <br/>[00:35:45] Consistency, Familiarity, And ROI  <br/>[00:41:20] B2B Focus And Lead Generation  <br/>[00:53:40] Audiobooks, Cadence, And Coaching</p>]]></description>
    <content:encoded><![CDATA[<p>Want to stop guessing at content and start building a real content machine? <br/><br/>🎯 In this episode, we break down how a true content factory turns one hour with a founder into a month of high-quality assets — and why consistency outperforms one-off viral hits every time.<br/><br/>Blake welcomes LA post-production pro Kaleb Klingler to unpack the production skills that drive trust and leads:<br/>🔹 Hollywood-grade dialogue editing that hides cuts<br/>🔹 Audience sweetening and pacing that keeps viewers hooked<br/>🔹 How pros approach audio for podcasts, YouTube, socials, and audiobooks<br/><br/>We go practical with the system that makes content scalable:<br/>• Record once → extract chapters<br/>• Craft shorts &amp; pull quotes<br/>• Publish to YouTube, podcasts, and socials<br/>• Build predictable cadence and distribution pipelines<br/><br/>If you’re building a B2B brand, selling high-ticket services, or just tired of guessing what content works — this episode shows you how to turn conversation into pipeline.<br/><br/>Book a recording with Blue Form Media here:<br/>blueformmedia.com<br/><br/>👇 Watch to the end for actionable workflows you can use today<br/>👍 Like • 💬 Comment your biggest content bottleneck • 🔔 Subscribe for more systems that scale<br/><br/>#contentstrategy #postproduction #contentfactory #b2bgrowth #podcastworkflow<br/><br/>[00:00:00] Intro and welcome<br/>[00:05:38] Culture, Fit, And Creative Energy  <br/>[00:10:05] Studio Upgrade And New Location  <br/>[00:16:50] Caleb’s Path To LA Audio  <br/>[00:22:05] Tape Masters, Backups, And Deliverables  <br/>[00:26:00] Audience Sound, Sweetening, And Live Mix  s  <br/>[00:35:45] Consistency, Familiarity, And ROI  <br/>[00:41:20] B2B Focus And Lead Generation  <br/>[00:53:40] Audiobooks, Cadence, And Coaching</p>]]></content:encoded>
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    <pubDate>Fri, 12 Dec 2025 03:00:00 -0700</pubDate>
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