Join us for a deep dive into the measurable ROI of hospitality training. We move beyond the "fuzzy" benefits of soft skills to analyze hard data, proving that well-designed training programs don't just prevent mistakes—they generate returns of 200% to 500%.

Whether you are an independent hotelier or a GM, you will learn how to transition your training strategy from "defense" (avoiding lawsuits and turnover) to "offense" (generating efficiency and revenue).

In this episode, you will discover:

• The Math of Turnover: Why replacing a single manager costs $50,000 and how "modest" turnover rates can bleed over half a million dollars annually.
• Legal "Defense" Strategy: The critical lessons from Miller v. Walmart and why your training documentation is your best protection against negligent hiring lawsuits.
• Case Study - The 37% ROI: How addressing a language barrier with ESL courses led to a massive productivity boost for groundskeepers.
• Operational Efficiency: How a simple "supply cart" training program saved 240 hours of labor in just one month.
• Why Training Fails: The danger of skipping the "Design" phase and why the T.R.A.I.N. methodology (Teach, Repeat, Ask, Imitate, Know) is essential for adult learners.

Featured Concepts:

• ADDIE Model Implementation
• Risk Management & Legal Liability 
• Calculating "Net Program Benefits" 
• The "Virtuous Cycle" of Staff Satisfaction 

Listen now to stop the "silent killer" of your margins and turn your staff development into your hotel's strongest asset.

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Schulering: Evolving Hospitality through Learning.

Do you know how much it truly costs when an employee leaves your hotel?

Many hoteliers see training as a "nice-to-have" expense. But when you look at the numbers, the cost of not training is far higher. In this episode of the Schulering Hub Talking Hospitality podcast, Mauricio Schuler sits down with Yamel Henriksen, Area Manager for Europe, Africa, and the Middle East at the American Hotel & Lodging Educational Institute (AHLEI).

With over 70 years of history, AHLEI is the global leader in hospitality certification, helping professionals from frontline staff to general managers build successful careers. Yamel shares her inspiring journey from organizing events as a student to leading education across three continents, and explains why training is not just about business—it is a moral choice.

In this episode, we uncover:

• The Shocking Cost of Turnover: Why replacing a single manager can cost up to €10,000 in recruitment fees alone—plus months of lost productivity.
• Return on "Individual": Why the best investment isn't just in your property, but in the people who bring it to life.
• Simple Steps for Independent Hotels: You don't need a big budget. Learn how to build a learning culture with just 10 minutes a day and simple public recognition.
• The Future of Learning: How Artificial Intelligence (AI) will help us identify skill gaps and personalize training, allowing humans to focus on what matters most: empathy and service.

Whether you manage a small boutique hotel or a large corporate team, this conversation will change how you think about your staff. As Yamel says, "It is always cheaper to prepare the people you already have than to pay to repair the damage of losing them".

Tune in to learn how to turn your hotel into a place where talent wants to stay.

Resources Mentioned:

• Guest: Yamel Henriksen – Connect on LinkedIn
• Organization: American Hotel & Lodging Educational Institute (AHLEI) – Visit Website
• Host: Mauricio Schuler | Schulering

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Schulering: Evolving Hospitality through Learning.

In this AI deep dive into our Research and Article for the podcast with Florian Horn, we dismantle the "Training Paradox" and reveal why the old way of hiring and training is actually a financial drain. We break down the true cost of losing a single employee—over $5,800 conservatively —and introduce a new, adaptive battle plan for building a "High Fidelity Workforce".

In this episode, you will learn:

• The "Training Paradox": Why the risk of turnover forces managers to do the bare minimum, creating a self-fulfilling prophecy of underprepared staff.
• The "Attitude First" Filter: Why you can teach a POS system but can’t teach empathy—and how to spot the "service DNA" in a 15-minute interview.
• The Retention Ramp: How to use simple SMS preboarding to win loyalty before Day One.
• The 90% Rule: Why peer-to-peer "buddy systems" transfer tacit knowledge 90% more effectively than any manual.
• Gamification & VR: How big players like Hilton are using Virtual Reality to boost empathy by 94% without the awkward roleplay.

Stop being the "grim reaper" of hospitality who only appears when things go wrong. Tune in to discover the framework that turns training from a cost center into your best retention tool.

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Schulering: Evolving Hospitality through Learning.

With industry turnover rates hitting 72%, the old ways of hiring and training are broken. In this episode, we sit down with Florian Horn, Managing Director of Manifesto Market, to unpack a revolutionary approach to HR that is turning "dead zones" into vibrant cultural hubs in Prague and Berlin.   

Florian shares his "Blue Ocean" strategy for hospitality training: stop hunting for experience and start hiring for attitude. From the critical psychology of "Day One" (and avoiding the dreaded "shit show" of bad onboarding) to his unique "Jedi & Padawan" peer-mentorship model, this episode is a masterclass in building teams that stay.   

In this episode, you will learn:

• The "Hire for Attitude" Strategy: Why technical experience can sometimes be "baggage" and how to spot the right personality for your brand.   
• The "Jedi" Training Model: How to empower your staff to train their future peers, creating immediate trust and accountability.   
• Fixing "Day One": Why the first 24 hours determine if a new hire stays or leaves, and how to treat it like "meeting the in-laws."   
• Managing Gen Z: How to navigate the new "guardrails" of the younger workforce and why respecting their boundaries is a retention superpower.   
• The "Chirpy" Manager: Why emotional contagion matters and how a leader's mood dictates the guest experience.   

About Our Guest: Florian Horn is the Managing Director at Manifesto Market, a hospitality brand known for transforming neglected urban spaces into cashless, renewable-powered food hubs. With over 18 years of experience—including 11 years at Hard Rock Cafe and roles at Michelin-starred Le Gavroche—Florian is an expert in scaling operations and building high-performance teams across borders.   

About Manifesto Market: Manifesto is "Europe's largest food hub" concept, blending 20+ restaurants, culture, and technology into a sustainable ecosystem. Their locations in Prague and Berlin are famous for their "good vibes," "urban oasis" atmosphere, and innovative reversible design.   

#HospitalityTraining #HospitalityJobs #ManifestoMarket #HRStrategy #RestaurantManagement #FlorianHorn #EmployeeRetention #GenZWorkforce #HospitalityLeadership

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Schulering: Evolving Hospitality through Learning.

In this crucial episode, we dive past the stereotypes and analyze the data to understand the fundamental shift happening in the workforce. You'll learn:

• The Mobility Shift: How Gen Z's average job tenure compares to Millennials (1.8 years) and older generations.
• The Missing Rungs: Why the nearly 30% drop in traditional entry-level jobs since 2024 is forcing young talent to hunt for growth outside their companies.
• Non-Negotiable Priorities: Why work-life balance ranks as Gen Z's single biggest motivator—even higher than salary—and what they are really looking for in a role.
• The Great Email Paradox: Discover why email is Gen Z's favorite work tool, yet a major source of stress for over half of them (and how the anxiety of "unwritten rules" leads to avoidance).
• The New Playbook: Learn how to fundamentally shift your approach by moving from a boring "list of tasks" to a compelling "mission". We reveal four actionable steps to build an organization where Gen Z not only stays but thrives.

It's time to stop asking, "How do we retain Gen Z?" and start asking, "How do we build an organization so full of opportunity and support that they would never want to leave?".

Featured in this episode: Insights from a global study by Randstat , the Zero Bounds Report , and Clinical Psychologist Dr. Catherine Woodhull.

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Schulering: Evolving Hospitality through Learning.

The stereotypes used to describe Generation Z in the workplace are as common as they are contradictory. We hear that they live on TikTok and hate formal communication, yet they’re also leading the charge for social change from their cubicles.

But what if these labels miss the point entirely? Recent data from multiple global reports paint a picture of a pragmatic, ambitious, and often misunderstood generation navigating a workforce that simply wasn't built for them. Their behaviors aren't flaws; they are rational adaptations to a volatile economic and professional landscape. It’s time to move beyond the myths and uncover the surprising realities of what Gen Z truly wants and needs from their careers.

This is Schulering's first AI podcast. 

A research and conversation by Schulering, a presentation by AI.

Watch the original episode here:

https://www.schulering.com/blog/from-boring-jobs-to-missions-how-to-motivate-gen-z-in-hotels

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Schulering: Evolving Hospitality through Learning.

Are hotels still built for a generation that’s already left the chat?

In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel like they’re stuck in the ’90s.

Expect bold truths, practical takeaways, and a few uncomfortable questions every hotel leader should be asking right now.

You’ll learn:

• Why Gen Z no longer believes in “career ladders” and what they want instead
• How one Belgian hotel group gave young employees a real voice in redesigning guest experiences
• Why turning job descriptions into missions can transform motivation
• The hidden reason traditional onboarding fails with today’s workforce

If you’re serious about attracting the next generation of guests and employees, this episode will challenge how you lead, train, and communicate inside your hotel.

🎙️ Listen now and start rethinking hospitality before Gen Z checks out for good.

-----------

Connect with Benoit:

https://www.linkedin.com/in/benoitvancauwenberghe/

https://www.20something.be/

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Schulering: Evolving Hospitality through Learning.

What if the key to better hotel partnerships, stronger leadership, and happier teams wasn’t about lowering your rates, but about learning how to negotiate with confidence?

In this episode, we sit down with Tatjana Kniazeva, a hospitality negotiator and regional manager who has spent over 20 years working with hotels across 12 countries. From leading complex B2B negotiations to coaching professionals on communication and empathy, Tatjana shares how negotiation can transform not only your business outcomes but also your relationships at work.

Together we explore the human side of negotiation:

•  why listening matters more than speaking, 
• how empathy builds trust faster than discounts, and 
• how cultural intelligence can turn misunderstandings into opportunities.

Tatjana also opens up about her own journey: from burnout and self-doubt to rediscovering balance and purpose. Her story reminds every hotel leader that success in hospitality starts with understanding people — including yourself.

Whether you manage a boutique hotel or lead a growing hospitality group, you’ll walk away with practical insights you can apply right away: how to prepare for a deal, handle objections without fear, and build long-term partnerships that benefit everyone involved. 

This conversation goes beyond contracts — it’s about building confidence, respect, and leadership through meaningful communication.

✨ Connect with Tatjana Kniazeva:
LinkedIn: https://www.linkedin.com/in/tatjana-kniazeva/
Website: https://key2success.biz/

💡 Follow Schulering HUB Podcast
If you enjoyed this episode, please follow, rate, and share it with your colleagues — it would mean the world to me. 

You can also find more episodes and free hotel training resources at www.schulering.com

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Schulering: Evolving Hospitality through Learning.

In this episode, I sit down with Jeff Giasson, General Manager of Acqualina Resort in Miami — the only hotel in the U.S. to earn Forbes Five Stars for both hotel and spa, AAA Five Diamonds, and #1 ranking by U.S. News & World Report.

Jeff has done it all: bellman, laundry, housekeeping, night audit — and today he leads a team that delivers unforgettable five-star experiences. But how did he get there? And what can independent hoteliers learn from the way Acqualina hires, trains, and inspires its people?

👉 Here’s a taste of what you’ll discover:

• Why hiring for heart and attitude beats experience every time.
• How a simple but powerful hotel onboarding checklist can make or break employee success.
• The strategies Acqualina uses to reduce hotel staff turnover in an industry famous for burnout.
• Practical leadership tips for hotel managers to inspire loyalty and elevate guest service.
• How culture, training, and curiosity create the foundation for hotel staff training excellence.

💡 Whether you run a boutique hotel, a resort, or you’re just passionate about hospitality, this conversation will show you the building blocks of a team that performs and stays.

Don’t just watch this episode. Learn the secrets that can transform your hotel — before your competitors do.

Want to join the Acqualina Resort team?

https://www.acqualinaresort.com/careers

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Schulering: Evolving Hospitality through Learning.

What you’ll learn

• How leadership, not tools, is the #1 bottleneck to guest connection—and how to fix it with on-property presence and digital fluency. 
• The “two-question” pre-arrival tactic that creates meaningful moments (and how to operationalize it). 
• “Intent-aware” booking flows: tailoring add-ons by party type, season, and purpose (think babysitting in family trips, river cruises in summer). 
• The unified digital lobby: craft cinematic copy and imagery that sell feelings—not features. 
• 3 quick wins for independents in 7 days: upgrade emotional copy, launch the pre-arrival prompt, and design in-stay touchpoints that show “we’ve got you.” 
• AI & the road ahead: “websites for humans” vs “websites for agents,” and why small brands can still win.

About our guest
Pedro Colaco is the CEO of Guestcentric, partnering with thousands of hotels to improve guest experience and direct revenue. He’s a champion of behavior-driven design, A/B testing, and intent-aware booking journeys. 

Why this matters for your hotel
If you lead hotel staff training, run hospitality leadership programs, or own the hotel guest experience, this episode gives you a blueprint to turn emotion into measurable outcomes: higher direct-booking share, better review sentiment on “welcome/staff,” and more referrals. (We built the SEO around: hotel staff training, hospitality leadership, hotel guest experience.)

Subscribe for more
If you’re an independent hotel, GM, or L&D lead, hit subscribe for weekly playbooks on training, onboarding, leadership, and guest experience.

#HotelStaffTraining #HospitalityLeadership #HotelGuestExperience #HotelMarketing #DirectBookings #GuestExperience #BookingEngine

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Schulering: Evolving Hospitality through Learning.

In this 3-part mini-series of Talking Hospitality, host Mauricio Schuler sits down with hospitality leader Nah-Dja Tien to explore the past, present, and future of hotel onboarding.

• Episode 1 – Past: From Disney University’s rigorous onboarding to boutique hotels relying on shadowing, we uncover what shaped today’s practices—and why they often fail.
• Episode 2 – Present: The reality of high turnover, overworked managers, and why so many onboarding processes still miss the mark.
• Episode 3 – Future: How hotel will look like, what segments will shine and which ones will fight? And the core of hospitality is...

📊 Did you know? Structured onboarding increases retention by 69% and training investments boost profit margins by 24%.

If you’re an independent hotel owner, GM, or HR leader, this series gives you practical strategies to reduce staff turnover, improve training, and create stronger hotel teams.

👉 Subscribe now and follow the full series—Past, Present, Future.

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Schulering: Evolving Hospitality through Learning.

Why do so many hotel employees leave within months, despite good pay and beautiful properties? Why do managers spend endless hours retraining new hires, only to repeat the cycle again and again? And most importantly—what can independent hoteliers do to stop the turnover spiral?

In this 3-part series of Talking Hospitality, host Mauricio Schuler speaks with seasoned hotel leader Nah-Dja Tien to uncover the past, present, and future of hotel onboarding—and how it directly impacts both staff retention and guest satisfaction.

✨ Episode 1 – Past:
From Disney University’s famously rigorous onboarding to boutique hotels relying on shadowing and “tribal knowledge,” we explore what shaped current hospitality training practices—and why they often fail.

✨ Episode 2 – Present:
The reality facing most independent hotels today: high turnover, limited HR support, and managers juggling training with dozens of other tasks. We reveal how these gaps affect employee experience, staff retention, and the guest journey.

✨ Episode 3 – Future:
Looking ahead with optimism, we discuss innovative solutions—like pre-employment onboarding, buddy systems, employee audits, and Schulering’s STAY Framework (Standards, Training, Acculturation, Your Role)—that help independent hotels build happier, more consistent teams.

📊 Key takeaways:

• Hotels face an average turnover rate of 23%, but without proper onboarding, it doubles to 42%.
• Losing a single employee costs European hotels an average of €5,000+.
• Employees are 69% more likely to stay for 3 years if they experience structured onboarding.
• Companies that invest in staff training see 24% higher profit margins.

This series is designed for independent hotel owners, general managers, HR leaders, and hospitality consultants who want practical, proven strategies to reduce turnover, improve staff engagement, and deliver unforgettable guest experiences.

👉 Subscribe now and follow the full series—Past, Present, and Future—to discover how great hotel onboarding transforms not only your team but also your bottom line.

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Schulering: Evolving Hospitality through Learning.

Why do so many hotel employees leave within months, despite good pay and beautiful properties? Why do managers spend endless hours retraining new hires, only to repeat the cycle again and again? And most importantly—what can independent hoteliers do to stop the turnover spiral?

In this 3-part series of Talking Hospitality, host Mauricio Schuler speaks with seasoned hotel leader Nah-Dja Tien to uncover the past, present, and future of hotel onboarding—and how it directly impacts both staff retention and guest satisfaction.

✨ Episode 1 – Past:
From Disney University’s famously rigorous onboarding to boutique hotels relying on shadowing and “tribal knowledge,” we explore what shaped current hospitality training practices—and why they often fail.

✨ Episode 2 – Present:
The reality facing most independent hotels today: high turnover, limited HR support, and managers juggling training with dozens of other tasks. We reveal how these gaps affect employee experience, staff retention, and the guest journey.

✨ Episode 3 – Future:
Looking ahead with optimism, we discuss innovative solutions—like pre-employment onboarding, buddy systems, employee audits, and Schulering’s STAY Framework (Standards, Training, Acculturation, Your Role)—that help independent hotels build happier, more consistent teams.

📊 Key takeaways:

• Hotels face an average turnover rate of 23%, but without proper onboarding, it doubles to 42%.
• Losing a single employee costs European hotels an average of €5,000+.
• Employees are 69% more likely to stay for 3 years if they experience structured onboarding.
• Companies that invest in staff training see 24% higher profit margins.

This series is designed for independent hotel owners, general managers, HR leaders, and hospitality consultants who want practical, proven strategies to reduce turnover, improve staff engagement, and deliver unforgettable guest experiences.

👉 Subscribe now and follow the full series—Past, Present, and Future—to discover how great hotel onboarding transforms not only your team but also your bottom line.

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Schulering: Evolving Hospitality through Learning.

Raquel was managing a luxury island resort in the Maldives when the Indian Ocean tsunami struck. She survived, but was left with eco-anxiety that haunted her for years. Instead of turning away, she chose to transform that fear into a mission: to make sustainability simple, practical, and accessible for everyone in hospitality.

From starting as a room attendant with no English to leading Ireland’s first carbon-neutral hotel, Raquel shares:

• The biggest challenge hotels face in training staff for sustainability (and it’s not the tech).
• Two solutions to overcome this: one traditional and one tech-driven.
• Three immediate steps hoteliers can take today to see results.

This episode is not just about going green. It’s about leadership, culture, and turning sustainability standards into daily hotel operations that save money, reduce turnover, and build loyal guests.

🌱 If you believe hospitality has the power to shape a more sustainable future, this episode will inspire you to take action—starting today.

👉 Connect with Raquel Noboa & Fifty Shades Greener:

• Website: fiftyshadesgreener.ie
  
  
• LinkedIn: Raquel Noboa
  
  
• Join the Weekly Sustainability Hub: Fifty Shades Greener on LinkedIn

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Schulering: Evolving Hospitality through Learning.

In this episode of Talking Hospitality by Schulering HUB, Geoffrey shares with Mauricio how a single skill, upselling at the front desk, transformed his career and eventually scaled into a training platform that has helped more than 2,500 hotels worldwide boost revenue, staff morale, and guest satisfaction.

We discover the biggest challenge hotels face when engaging staff in selling more, and Geoffrey offers two proven solutions that balance guest experience with revenue growth. 

Independent hoteliers will also learn three actionable steps they can apply tomorrow to turn their front desk into a revenue-generating hub without compromising service quality.

If you’re a hotel manager, GM, or independent hotel owner looking to improve staff performance, reduce turnover, and train your team to upsell with confidence, this episode is packed with practical strategies you can implement right away.

If you like this episode, please send it a colleague, and follow our show. It would mean the world to us.

Learn more about FPG:

https://frontlinepg.com/

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Schulering: Evolving Hospitality through Learning.

In this episode of the Schulering HUB Talking Hospitality Podcast, host Mauricio Schüler speaks with Jacki Brown, a hotel tech marketing professional with over six years at Amadeus leading marketing strategy, product positioning, and go-to-market launches.

Jacki shares essential marketing tips for hospitality tech startups, including:

• How to research your market, 
• Define a clear value proposition, 
• Create content that resonates with independent hoteliers, and 
• Choose the right channels to reach decision-makers. 

She also reveals low-budget tactics for small teams, creative ways to stand out in a crowded market, and her predictions for the future of hospitality marketing in the age of AI.

If you’re building a hotel tech solution or want to sell to independent hotels, this conversation is your roadmap to gaining traction, boosting visibility, and winning loyal customers.

If you like this episode, please consider sharing it with one colleague, like and follow our channel for more conversations. 

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Schulering: Evolving Hospitality through Learning.

And in hospitality this first impression is often made by someone who has just been hired.

 
In this episode of the Talking Hospitality podcast, Mauricio Schuler emphasizes the critical importance of hotel staff training and onboarding in enhancing guest satisfaction and operational efficiency. 

He discusses the high turnover rates in the hospitality industry and how effective training can significantly improve employee retention and performance.

The episode introduces the STAY onboarding framework, which provides a structured approach to training new hires, ensuring they are well-prepared and integrated into the hotel culture. 

Mauricio highlights the need for continuous learning and development within hotel teams to foster a positive guest experience.

Listen now and start the conversation to change the bottom line through humanizing your services.

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Schulering: Evolving Hospitality through Learning.

Alexander is a hospitality management teacher with deep roots in the industry. From working in his family's coffee shops to holding roles at prestigious places like The Four Seasons in London, his journey is a testament to a lifelong passion for hospitality.

In our chat, Alexander shares how the field has evolved and why a hospitality degree still matters in today’s fast-changing world. He highlights the value of combining classroom learning with real-world experience and talks about the many paths students can take to build meaningful careers in this space.

We also discuss the shifting challenges the industry faces – from rapid tech developments to changing guest expectations – and how education can help future professionals stay ahead. Alexander makes a strong case for blending traditional teaching with hybrid learning models to suit different types of learners.

Looking ahead, he shares his vision for hospitality education: more personalized, more connected to the industry, and focused on key areas like sustainability, tech, and people management. His insights offer a hopeful and practical look at what the next generation of hospitality leaders will need.

And before we get started, don’t miss our short segment “Happiness in Hospitality” with Nah-Dja Tien. In this episode, we explore how hoteliers can turn guest feedback into a powerful tool for helping employees grow and thrive.

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Schulering: Evolving Hospitality through Learning.

Brian shares lessons from his years of experience, fresh takes on employee engagement, and real-world insights into the challenges of finding and keeping great talent. Whether you're a seasoned pro or just getting started in hospitality, this episode is packed with useful takeaways.

Tune in, enjoy the conversation, and if you like what you hear, leave a rating and let us know what you think—your feedback helps us keep bringing you great content!

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Schulering: Evolving Hospitality through Learning.

The conversation emphasizes the need for hoteliers to align their values with their brand promise, the significance of training in embedding these values, and the role of leadership in fostering a positive culture within the hospitality industry. 

In this conversation, Mary Mattson-Quagliana and Mauricio Schüler discuss:

•  the importance of engaging employees through collaborative training, 
• measuring success in hospitality, 
• avoiding common pitfalls in brand implementation. 

They emphasize the need for independent hotels to establish their own standards that reflect their unique brand values, and the significance of taking the time to build these values effectively. 

The discussion also highlights the changing expectations of Gen Z travelers and the importance of adapting to their preferences for meaningful experiences.

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Schulering: Evolving Hospitality through Learning.

But before in the first part of the podcast together with Nah-Dja Tien we underscore the indispensable role of innovation and creativity in cultivating happiness in hospitality industry. As we delve into conversation, we narrate a story of ingenuity, showcasing a human-centered design approach through lavish beds and round-the-clock breakfast offerings, fostering a culture of sheer delight. Nah-Dja Tien, emphasizes that creativity transcends intelligence, highlighting the importance of a playful mindset in tackling challenges. 

Following the podcast we are coming to the main part. Where we delved deep into Eduardo's illustrious career in the hospitality industry, from his early days at the Swiss school in Mexico City to his experiences managing renowned hotels and resorts across the globe.

Eduardo shared valuable insights on leadership, emphasizing the importance of empathy, adaptability, and clear communication when leading multicultural teams. He highlighted the challenges faced during the pandemic, including the difficult task of letting go of employees, but also the resilience and strength required to navigate through such crises.

Stay tuned for more insightful episodes on the Schulering Hup Podcast!

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Schulering: Evolving Hospitality through Learning.

Together, they uncover the most pressing leadership challenges in hotels today, including high staff turnover, lack of trust, toxic micromanagement, and the gap between independent hotels and branded chains. They break down their unique, four-phase Leadership Elite Program and explain how tailored coaching, AI-powered assessments, and hands-on implementation can transform hotel teams from within. 

The discussion also highlights the role of emotional intelligence, cross-generational leadership, and neuroscience-based training in building a sustainable culture. Whether you're a GM, hotel owner, or HR professional, this episode delivers actionable insights to help you build stronger teams, retain talent, and improve guest satisfaction through effective leadership.

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Schulering: Evolving Hospitality through Learning.

Our guests, Vladka Vlaskova and Nah-Dja Tien, bring rich experience and thoughtful insights into how emotion and empathy shape great hospitality.

Vladka, a seasoned hospitality professional turned certified life coach, shares why understanding and managing emotions is more than just a “soft skill” — it’s a core life skill. She highlights how emotional intelligence can help us navigate both the challenges and rewards of working in a people-centered industry.

Nah-Dja, a passionate hospitality leader and former GM of several iconic hotels, reflects on how bringing emotion into his leadership style has shaped guest experiences and strengthened his teams. For him, leading with heart has always been key to creating positive, lasting impact.

Together, they explore the real-world applications of emotional intelligence — from self-awareness and empathy to creating supportive, healthy work cultures. Their conversation offers practical tips for leaders who want to grow personally while uplifting their teams and guests.

Join us for this honest and inspiring episode as we uncover what it takes to build happiness and connection in the hospitality industry — one thoughtful conversation at a time.

A huge thank you to Vladka and Nah-Dja for sharing their stories. Be sure to stay tuned for more insightful episodes right here on the Schulering Hub Podcast!

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Schulering: Evolving Hospitality through Learning.

They discuss the evolution of revenue management systems, the importance of education and training, and the role of artificial intelligence in optimizing revenue strategies. Alexei shares insights from his extensive experience at Starwood and Hotel Lab, emphasizing the need for hoteliers to embrace technology and understand the total revenue management concept. 

The discussion also highlights common misconceptions about revenue management systems and offers practical steps for hoteliers to improve their revenue management processes.

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Schulering: Evolving Hospitality through Learning.

Sabine shares her journey in the hospitality industry, her transition to digital solutions, and the launch of her startup, Book Better Direct. The conversation delves into the role of online travel agents (OTAs), the impact of the Digital Market Act, and practical steps hoteliers can take to enhance their direct booking strategies. 

Message from Sabine:

As a thank you, and in the spirit of what you mentioned about perhaps building something further from the podcast, I’d love to extend a special opportunity to your audience, and to you.

An Exclusive “Mafia Offer” for Listeners of the show

I’d like to offer the first 20 hotels in your community the chance to join BookBetterDirect via a Lifetime Deal — a one-time fee, no recurring costs, ever.

To make it even more irresistible, they’ll get 15% off with the code SCHUXXL15 on our dedicated landing page (link below). 

A direct sign-up link: https://bookbetterdirect.com/choose-your-lifetime-deal/

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Schulering: Evolving Hospitality through Learning.

Matthieu shares his journey from chef to recruitment expert and highlights the importance of purpose and employee experience in attracting and retaining talent. They explore the current talent shortage in the hospitality industry, the significance of creating a positive work environment, and strategies for independent hotels to improve their recruitment processes. 

In this conversation, Matthieu Mioche discusses the critical aspects of employee induction, the challenges of understaffing in the hospitality industry, and the importance of creating a welcoming environment for new hires. 

He emphasizes the need for strong employer branding and the role of recruitment agencies in attracting talent. The discussion also touches on emerging trends in hospitality recruitment, including the significance of emotional intelligence and lifelong learning for future talent.

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Schulering: Evolving Hospitality through Learning.

Takeaways

• Young people seek purpose in their careers.
• The pandemic shifted priorities towards meaningful work.
• Data analytics is crucial for understanding employee satisfaction.
• Emotional intelligence is vital in hospitality.
• Creating a culture of learning is essential.
• Collaboration between academia and industry is necessary.
• Innovative training methods can enhance student engagement.
• Future talent in hospitality must think like entrepreneurs.

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Schulering: Evolving Hospitality through Learning.

Takeaways:

• Data is essential for the efficiency of tech stacks in hospitality.
• Independent hoteliers face unique technological challenges due to limited resources.
• Proper data migration requires careful planning and execution to avoid loss.
• Integrations between systems must be managed to ensure data quality.
• Training and documentation are crucial for effective technology use.
• Cleaning and standardizing data is vital before migration.
• AI can enhance reporting and decision-making in hospitality.
• Structured data is necessary for effective AI utilization.
• Long-term planning is essential when structuring data for future needs.
• Hotels must focus on guest experience while leveraging technology.

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Schulering: Evolving Hospitality through Learning.

Shannon McCallum started as a high school student working at her neighboring Luxury Hotel. Today she is the VP of Hotel Operations at Resorts World Las Vegas.

The most expensive development in the strip, offering:

🏨 3 luxury hotels, 
🎰 10,900 m2 casino floor, 
🍽 over 50 restaurants 
🙏 Employing more than 5,000 people

She shared the recipe for leading what is considered one of the most successful mentorship programs in the world. 

And you can learn it all by investing 40 minutes of your time. 
It includes:

• Humanity
• Leadership
• Communication
• Love for hospitality

Are you ready to take your hotel to a new level?

On this episode you will learn:

• What to consider when creating a mentorship program
• The effect of mentorship programs on the company’s leadership
• The Role of Communication and Collaboration for Success
• What the Future holds for hospitality businesses

If you enjoyed this podcast, please consider subscribing to our channel and sharing it with your colleagues. 

Enjoy the chat and learn something new with Schulering today.

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Schulering: Evolving Hospitality through Learning.

Takeaways:

• Hotels often overlook the needs of kids and teens.
• Delighting children can lead to increased guest satisfaction for parents.
• Simple welcome gifts can significantly enhance the guest experience.
• Hoteliers should focus on quick wins to improve family offerings.
• Understanding the family segment can unlock new opportunities for hotels.
• Personalization is key in creating memorable experiences for families.

Connect with Saar: 

https://www.wanderland.london/

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Schulering: Evolving Hospitality through Learning.

They explore the evolution of learning and development, emphasizing the need for effective onboarding programs that adapt to the new workforce, including Generation Z. 

The discussion highlights the importance of technology in training, the necessity of creating a culture of recognition, and the future skills that will be essential for hospitality professionals. 

Karla shares insights on consulting for independent hoteliers and the value of investing in people and partnerships to enhance the guest experience.

Listen to it now and please consider subscribing to our channel. Your support helps us to find more interviews with top industry leaders, bringing better content every week.

Key Takeaways

• 79% of hotels report staffing issues and 22% consider it critical.
• Training and onboarding have changed significantly post-pandemic.
• There is a pressing need for efficient training solutions.
• Technology can enhance training but must be implemented carefully.
• Recognition and career development are crucial for employee retention.
• Effective training must be relevant and useful to employees..
• Investing in people is essential for long-term success in hospitality.

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Schulering: Evolving Hospitality through Learning.

Zhao further highlights the shift to what he terms “social 2.0,” where the focus is less on mere social connectivity and more on fostering trust and authenticity through richer content. He emphasizes that independent hoteliers must rethink their strategies by leveraging not only metasearch and OTAs but also influencer partnerships and comprehensive content marketing. 

Check the full episode right now!

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Schulering: Evolving Hospitality through Learning.

Schulering aligns perfectly with Nah-Dja’s vision by helping 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐡𝐨𝐭𝐞𝐥𝐬 attract and train employees who truly fit their culture. 

Instead of relying on generic onboarding materials, Schulering creates personalized culture decks that bring a 𝐡𝐨𝐭𝐞𝐥’𝐬 𝐬𝐭𝐨𝐫𝐲, 𝐯𝐚𝐥𝐮𝐞𝐬, 𝐚𝐧𝐝 𝐞𝐧𝐞𝐫𝐠𝐲 𝐭𝐨 𝐥𝐢𝐟𝐞. 

By integrating real conversations with passionate hoteliers, Schulering ensures that new hires connect with a hotel’s unique identity before they even start. 

In a world where hospitality is becoming more automated, Schulering keeps the human element at the forefront.

If you want to hear how passion and purpose can redefine an industry, don’t miss this one. 

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Schulering: Evolving Hospitality through Learning.

Tune in to learn how Hotel Buddy is reshaping the hotel industry and get an exciting glimpse into the future of hospitality technology. Join us for an insightful conversation about hotel innovation and the future of the guest experience.

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Schulering: Evolving Hospitality through Learning.

Carolina shared the story of her career's beginnings and how her personal project, Rituais da Hospitalidade (Hospitality Rituals), led her team to become a finalist in the UNWTO Hospitality Challenge in 2021.

With a Master’s in Hospitality Strategy and Digital Transformation, Carolina offered insightful perspectives on the future of the industry and the exciting opportunities that lie ahead.

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Schulering: Evolving Hospitality through Learning.

If you're intrigued by the intersection of culinary arts and sustainability, don't miss out on this cool chat. 

Tune into Talking Hospitality on Spotify. If you enjoy what you hear, we encourage you to follow us for more inspiring conversations and consider sharing this episode with others. 

Together, we can help spread the word and inspire a sustainable culinary future.

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Schulering: Evolving Hospitality through Learning.

If you like the show, share this episode with your collaborators. Schulering Hub is a hospitality professional platform connecting the industry through learning. Join our community on LinkedIn.

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Schulering: Evolving Hospitality through Learning.

They discuss the value of hiring consultants in the hospitality industry, the journey of Bill from a bellman to a consultant, and the importance of expertise and relationships in providing effective consulting services. 

Bill shares insights on how to identify a good consultant, the fears hoteliers may have about hiring consultants, and the process of working with them to ensure transparency and accountability. In this conversation, Bill Muench from AG Hospitality discusses the importance of hands-on consulting in the hospitality industry, addressing the challenges of change resistance among staff, and the necessity of measuring ROI from consulting services.

He emphasizes the transformative potential of AI in hospitality while advocating for the preservation of the human element in guest experiences. The discussion also touches on the evolving landscape of short-term rentals and the need for traditional hospitality to adapt to new technologies and market demands.

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Schulering: Evolving Hospitality through Learning.

They explore the importance of creating a positive workplace environment, mapping employee experiences, and utilizing data-driven strategies to improve HR practices. 

Szilvia emphasizes the need for hoteliers to focus on employee feedback, personalize experiences, and adapt to the changing workforce dynamics. 

The conversation highlights actionable steps for independent hoteliers to enhance employee satisfaction and retention.

Takeaways

70% of hoteliers face recruitment challenges.

• Investing in employee retention is crucial.
• Employee experience design maps out every touchpoint.
• The workplace environment is incompatible with today's workforce.
• Focus on fixing the work environment, not just individuals.
• Data is essential for understanding employee needs.
• Exit processes should include feedback from departing employees.
• Personalization is key in employee experiences.
• Hoteliers need to identify different talent pools.
• Start small and structure improvements step by step.

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Schulering: Evolving Hospitality through Learning.

Carina shares her extensive experience in the hospitality industry and introduces her company, GauVendi, which aims to revolutionize how hotels manage and sell their inventory. 

The conversation covers the evolution of room categories, the impact of simplification on hotel operations, and the importance of personalization in enhancing the guest experience. 

They also explore the role of OTAs and the future of technology in hospitality, emphasizing the need for independent hotels to embrace new strategies for success.

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Schulering: Evolving Hospitality through Learning.

The conversation emphasizes the need for hoteliers to align their values with their brand promise, the significance of training in embedding these values, and the role of leadership in fostering a positive culture within the hospitality industry. 

In this conversation, Mary Mattson-Quagliana and Mauricio Schüler discuss:

•  the importance of engaging employees through collaborative training, 
• measuring success in hospitality, 
• avoiding common pitfalls in brand implementation. 

They emphasize the need for independent hotels to establish their own standards that reflect their unique brand values, and the significance of taking the time to build these values effectively. 

The discussion also highlights the changing expectations of Gen Z travelers and the importance of adapting to their preferences for meaningful experiences.

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Schulering: Evolving Hospitality through Learning.

Matthieu shares his journey from chef to recruitment expert and highlights the importance of purpose and employee experience in attracting and retaining talent. They explore the current talent shortage in the hospitality industry, the significance of creating a positive work environment, and strategies for independent hotels to improve their recruitment processes. 

In this conversation, Matthieu Mioche discusses the critical aspects of employee induction, the challenges of understaffing in the hospitality industry, and the importance of creating a welcoming environment for new hires. 

He emphasizes the need for strong employer branding and the role of recruitment agencies in attracting talent. The discussion also touches on emerging trends in hospitality recruitment, including the significance of emotional intelligence and lifelong learning for future talent.

Find more information about Schulering on our website.

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Schulering: Evolving Hospitality through Learning.

Alecia shares her journey from working in hotels and airlines to founding MaxiAI, a startup focused on AI-driven solutions for enhancing customer experiences. 

They discuss how AI can complement human interaction, personalize guest experiences, and streamline operations while emphasizing the importance of data privacy and compliance.

The conversation also explores the future of hospitality with AI, the need for interpersonal skills, and the role of AI in staff training and education.

Play it now and learn something new with Schulering today.

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Schulering: Evolving Hospitality through Learning.

Imagine this: soaring costs, a labor shortage, and guest expectations at an all-time high… meanwhile, in the heart of your hotel, your food and beverage operations are falling behind. 😬

➡️ What if you could turn your F&B department into a profitable powerhouse?
➡️ What if you could use tech to uncover hidden savings, track real-time recipe costs, and drive efficiency—all without the headaches?

In this latest episode of The Schulering Hub podcast, I sit down with Bill Green from Reeco, who reveals the game-changing ways AI is revolutionizing F&B. Bill shares how even the smallest hotels can use technology to slash expenses, tackle labor challenges, and get ahead of rising food costs.

🚨 Listen now to discover:

• How a few clicks can save hours on back-end work (goodbye, pen and paper 📉)
• Tips to free your staff to focus on guests, not spreadsheets 🧑‍🍳
• And why ignoring this shift could mean getting left behind…

Click here to hear the full story! 👇

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Schulering: Evolving Hospitality through Learning.

Better to reshape your thinking.

On today’s episode, Mauricio Schuler welcomes Rachelle Peterson

a B2B media expert, discussing the challenges and opportunities in providing hotel TV content,

highlighting the shift from video-on-demand to app-based live TV and streaming,

and emphasizing the importance of understanding guest profiles and brand standards for optimal guest experience and potential revenue generation. 

If your hotel room displays 50 channels that nobody talks about, you should listen to this podcast,

And learn how you can lift your content game, and offer the home away from home that you all promise. 

In the end, Rachelle even talked about live streaming sports. Would it be possible to offer it to your guest?

Switch it on now and let us know what you think.

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Schulering: Evolving Hospitality through Learning.

They discuss the nuances of marketing strategies essential for tech founders in the hospitality industry. Jackie shares her extensive experience, offering practical advice on creating and communicating value propositions, understanding target markets, and effectively using digital platforms to enhance product launches.

Jackie also explores the role of content creation in generating buzz and excitement for new products, emphasizing the importance of aligning marketing efforts with sales to drive overall business growth. 

The conversation provides a step-by-step guide on leveraging research, strategic communication, and content marketing to meet the unique needs of tech entrepreneurs in hospitality.

Key points discussed include:

• The importance of comprehensive market research before product development.
• Strategies for effectively communicating a product's value proposition.
• Best practices for content creation to support product launches.
• Future marketing trends in hospitality, focusing on digital engagement and consumer-centric strategies.

Tune in and learn something new with Schulering today.

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Schulering: Evolving Hospitality through Learning.

Key takeaways from this episode include:

• The essential elements that make up a great guest experience, from personalization to seamless communication.
• How the pandemic has transformed guest expectations and behaviors, and what hoteliers need to do to keep up.
• Common mistakes hoteliers make that can seriously damage a hotel’s reputation, and how to avoid them.

Juan Pablo brings practical advice and real-world examples to help you enhance your guest experience and prevent costly errors that could harm your business.

Don’t miss this insightful conversation—take the first step towards transforming your guest experience today!

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Schulering: Evolving Hospitality through Learning.

Maria shares her insights on how tools like ChatGPT can help hoteliers:

→  improve their marketing, 

→ streamline content creation, 

→ and respond effectively to guest reviews.

The conversation covers the importance of detailed prompts, avoiding common copywriting mistakes, and the evolving role of AI in enhancing creativity and efficiency. 

Tune in to learn how AI can be an asset in building stronger connections with your guests and refining your brand’s messaging.

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Schulering: Evolving Hospitality through Learning.

Our guest, Custodio Barreiros, shares his insights from decades of experience in both operations and tech consultancy, offering practical advice for overcoming these challenges. 

This one is for the hotelier struggling with tech decisions, 

the hospitality tech providers who do not understand what it takes to get into the industry,

or just curious about the behind-the-scenes dynamics of hotel management.

This conversation offers perspectives you won’t want to miss.

Listeners will learn:

• How fear drives tech hesitation in hotels.
• Practical steps to evaluate and implement the right technology for your property.
• The hidden costs of hotel tech that often go overlooked.

If you like this episode, please consider sharing it with your colleagues, and subscribe to our show on Spotify, Apple Podcasts, YouTube, or your favorite podcast player.

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Schulering: Evolving Hospitality through Learning.

In this episode of the Schulering Hub podcast, we explore the challenges and opportunities within the Czech hotel market with hospitality consultant Martina Lazarova, a seasoned hospitality consultant who has faced—and conquered—many of the same challenges independent hoteliers deal with today. 

Martina shares practical insights on improving business performance in a competitive market, while revealing the unique difficulties she encountered as a woman in the industry. 

Her no-nonsense approach sheds light on the mistakes many make— especially when it comes to pricing strategies —and offers a clear path toward unlocking your hotel’s potential in an evolving post-COVID landscape. 

Whether you're concerned about low ADRs, struggling to attract and retain talent, or simply considering the complexities of the Czech market, this episode will leave you both inspired and ready to take action. 

Discover what it takes to thrive in hospitality among the growing competition, and why some hotels are left behind.

Key Points:

• The biggest mistake hotels make when it comes to pricing and how to fix it.
• How the Czech market compares to other European countries and why Prague’s ADR is so low.
• The untapped potential of technology in Czech hotels and how to use it to your advantage.
• Martina’s take on the challenges women face in hospitality leadership and how she overcame them.
• Why culture and flexibility are key to retaining talent in an industry struggling to attract new employees.
• Martina’s perspective on the impact of Airbnb and short-term rentals on the Czech market and how hoteliers should respond.

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Schulering: Evolving Hospitality through Learning.

You know who they are. 
They may have a stylish logo and website, but their message is somehow as empty as their rooms' design.

Their promotions are disconnected, and rarely successful, and they struggle to attract talent to join them.

They are missing a very meaningful part of their brand: A STORY.

And a brand story they change everything.

Listen to Mauricio Schuler and Omar Boubess from Studio Circa as they chat about:

• Brand Design and Storytelling
• How Independent hotels can Compete with Larger Brands
• Common Mistakes in Branding
• And the Movements that are Shaping the Future of Hotel Branding

Links for the Podcast notes:

These are the links to the hotels he referred to.

https://gleneagles.com/

https://sonnet.es/

https://venicevenice.com/

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Schulering: Evolving Hospitality through Learning.

Mauricio Schuler invited Adam Mogelonsy, a luxury hotel consultant to explore the evolving landscape of hospitality, focusing on the critical role of employee well-being in a dynamic industry. 

The conversation dives into the challenges facing hospitality, including the growing labor shortage, and how luxury hotels are adapting to attract and retain talent. 

 Adam Mogelonsky, a consultant specializing in luxury lifestyle and hospitality, shares insights on the importance of prioritizing employee well-being. 

He introduces a framework of four pillars: body, mind, relationships, and community. 

The discussion explores how hotels can implement programs and policies that address these pillars, emphasizing the importance of healthy food options, fostering a sense of community, and promoting a culture of mentorship.  

The podcast also touches on the potential role of technology in enhancing employee well-being and discusses the future of the hospitality industry, considering both the automation of certain tasks and the enduring value of personalized human interaction.

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Schulering: Evolving Hospitality through Learning.

Shannon McCallum started as a high school student working at her neighboring Luxury Hotel.

Today she is the VP of Hotel Operations at Resorts World Las Vegas.

The most expensive development in the strip, offering:

🏨 3 luxury hotels, 
🎰 10,900 m2 casino floor, 
🍽 over 50 restaurants 
🙏 Employing more than 5,000 people

She shared the recipe for leading what is considered one of the most successful mentorship programs in the world. 

And you can learn it all by investing 40 minutes of your time. 

It includes:

• Humanity
• Leadership
• Communication
• Love for hospitality

Are you ready to take your hotel to a new level?

On this episode you will learn:

• What to consider when creating a mentorship program
• The effect of mentorship programs on the company’s leadership
• The Role of Communication and Collaboration for Success
• What the Future holds for hospitality businesses

If you enjoyed this podcast, please consider subscribing to our channel and sharing it with your colleagues. 

Enjoy the chat and learn something new with Schulering today.

Find more information about Schulering on our website.

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

This is a common saying among the industry. 

During his days working with a celebrity chef in Australia, Mauricio was working 80 hours a week. He approached the head chef to ask when his hours would be back to the normal schedule, only to be answered: “Mauricio, where would you possibly be having more fun than here with the boys?”

Truth is, for hospitality professionals, work-life balance is measured differently.

In episode 75,  Nah-Dja and Mauricio Schuler are discussing Work-life balance in hospitality. The third episode of our series The Quest for Happiness in Hospitality, pre-recorded earlier this year. 

You will learn:

• Their opinion on what work-life balance is, 
• Some of the strategies Nah-Dja used to create an environment where his employees felt safe to share when work was taking a toll on their personal lives. 

And you? What is your opinion on work-life balance in hospitality?

Listen now on your favorite podcast player or on our website.

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Schulering: Evolving Hospitality through Learning.

You will learn:

🧠 Mental Health Awareness in Hospitality: 
Emphasizing the importance of mental health awareness in the hospitality industry, particularly the need for safe environments where staff can openly discuss mental health issues. 

🧠 Emotional Intelligence for Managers: 
Hospitality managers should develop emotional intelligence skills to better understand and support their team's mental health.

🧠 Creating a Supportive Environment: 
How Nah-Dja created a supportive and inclusive environment fostering open dialogues, and ensuring that everyone feels safe to express themselves honestly.

If you like this show, please consider sharing it, subscribe to our channel and rate this episode on your favorite Podcast Player.

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Schulering: Evolving Hospitality through Learning.

We are bringing to you our 9-episode series The Quest for Happiness in Hospitality, where I invited Nah-Dja Tien, a respectable hotelier with some of the greatest achievements I’ve seen in the human side of hospitality in Prague.

On this first episode, called Finding Happiness in Hospitality, you will learn:

 🎩 How Passion for Service lay the foundation for Happiness in Hospitality

🎩 How to create Safe Workplaces where employees feel valued, supported and empowered to deliver exceptional service.

🎩 And you will learn the pivotal role of leadership to nurture a culture of positivity 

And if you like the show, consider subscribing, sharing it with others and rate our show with a 5 stars.

Thank you for your support, and learn something new with Schulering today.

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Schulering: Evolving Hospitality through Learning.

You will uncover:

🧠 emphasizing the importance of passion for the industry to keep a sane mind, 

🧠 how finding the right partner in life is essential for hospitality professionals,

🧠 importance of mentorship and connecting with the right mentors to understand the career path.

Enjoying the content we bring? Please consider sharing it on LinkedIn and subscribe to our channels. Growing our audience gives us the opportunity to bring more guests creating better content, helping the industry to evolve through learning.

Start by following Schulering on LinkedIn for more hospitality related content.

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Schulering: Evolving Hospitality through Learning.

Are the documents up to date? Are your teams compliant to it?

The truth is, the standard operating procedures binders and brand books are normally a dusty keeper at a shelf or inside a manager’s drawer. 

We are pleased to welcome Adam Tuttle from Yipi to the show. Yipi and Schulering has similar missions and believe that the SOPs can be better delivered to your staff.

In this episode you will learn:

💡 Why SOPs are not Corporate Weapons: They should be used as tools for success and improvement, not as punitive measures against staff.

💡 How to Reflect the Organization’s Best Practices via SOPs: They should be a mirror of how things are done, capturing current processes rather than imposing unrealistic standards.

💡 Regular training and communication: Daily training and discussions about SOPs are essential to embed them into daily operations and ensure staff understanding.

💡 SOPs as living documents: SOPs need to evolve and adapt over time. They should not be treated as static documents but should be regularly updated and used for coaching and feedback to drive continuous improvement.

If you enjoy the show, please consider sharing it among your network. It will help us to help other professionals in the industry by distributing learning content via the podcast.

And Follow us and Review on YouTube, Spotify, or Apple Podcasts. It would mean the world to us. 

Thank you for supporting Schulering.

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Schulering: Evolving Hospitality through Learning.

Dive into the world of sustainable travel with our latest podcast episode featuring the founders of ⁠⁠ChargeHolidays⁠⁠, Jerome and ⁠⁠Lilith Diringer⁠⁠. Join us on this beautiful journey as we explore the importance of sustainable tourism, education for travelers, and the impact of eco-friendly practices in the hospitality industry. 

🔎You will learn: 

💡 Innovative Platform: Discover how ChargeHolidays ranks hotels based on sustainability criteria, empowering travelers to make eco-conscious choices. 

💡 Community Engagement: Explore the diverse aspects of sustainable travel beyond carbon emissions, emphasizing community involvement and reducing environmental impact. 

💡 Education Initiatives: Uncover practical steps for travelers to contribute to sustainability, including supporting local businesses and engaging with native communities. 

💡 Future Vision: Learn about the founders' vision for the sustainable travel industry, aiming to create a network of hotels sharing best practices and making sustainable choices mainstream. 

Will you learn something new with Schulering today?

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Schulering: Evolving Hospitality through Learning.

Buying your hotel technology can be a very emotional exercise. Overwhelming most of the time. Integrations, APIs, salespeople promises. You know the drill.

We invite you to dive into the world of hospitality technology with Jasmine Seliga as she shares her expertise and experiences in building hotel tech stacks with Mauricio Schuler. In this episode, you'll discover:

💡 Insider Insights: Learn about the challenges and roadblocks faced when implementing new technology in hotels. Jasmine delves into the importance of tech integration and the human touch in delivering exceptional guest experiences.

💡 Tech Evolution: Explore the future of hospitality tech as Jasmine discusses the balance between traditional personalized experiences and the rise of AI and automation in the industry.

💡 Pro Tips for Success: Discover key strategies for selecting the right hotel technology, preparing your team for tech upgrades, and navigating the evolving landscape of hospitality solutions.

Tune in to gain valuable knowledge and stay ahead in the ever-evolving realm of hotel technology! 🎧✨

#HospitalityTech #HotelInnovation #PodcastInterview #schulering #hospitalitypodcast #hospitalityindustry

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Schulering: Evolving Hospitality through Learning.

Mauricio Schulering, engages with Mark in a lively discussion. Besides sharing entertaining tales from his time as a B2B Cannabis salesman, Mark delves into the Short Term Rentals Universe.

You will learn:

💡 The history of Short Term Rentals,

💡 Unveil successful strategies and business models,

💡 Explores what the future holds for this booming industry.

Note: there is an opportunity to every hotelier here.

Before we dive in, please answer our Question of the Day: "Is Short Term Rentals Hospitality?"

Now, sit back, relax, and enjoy the chat!

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Schulering: Evolving Hospitality through Learning.

Today Mauricio Schuler is chatting with Samira Holma, an entrepreneur, writer, and marketer.

Eight years ago, Samira decided to leave her comfortable lifestyle in Switzerland as a Sales and Marketing Director, and took on a journey towards Location Independence, also referred to as Digital Nomad.

She moved between Central and South America, where she used her marketing skills to help destinations to promote themselves, mainly working with indigenous communities leveraging tourism as a source of income to improve the lives she touched.

Today you will learn:

💡The realm of Destination Marketing

💡The importance of aligning with local communities to nurture authentic experiences

💡How she empowers communities through immersive experiences, sustainable practices, and strategic marketing, shaping a more meaningful future for travel and tourism.

Take part of the show, and answer our Question of the Day:

What is the Most important factor you look at when choosing a travel destination?

Tune in and enjoy the show.

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Schulering: Evolving Hospitality through Learning.

We talked about how Schulering evolved from an idea to a platform aimed at revolutionizing hospitality through lifelong learning.We hope you enjoy the conversation. Let us know what would you like to hear from usa as the anniversary 100th episode.

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Schulering: Evolving Hospitality through Learning.

- The significance of aligning hotel departments to prioritize the guest experience.

- Contrasting the investment in guest acquisition with strategies for guest retention.

- Emphasizing the integrity of a hotel's mission in delivering the services they promise.

- Techniques to discern the most effective marketing channels tailored to your hotel's needs.

But first, join Nah-Dja and me as we embark on our ongoing Quest for Happiness in Hospitality.

Christine Malfair can be contacted through the following channels:

Website: MalfairMarketing.com

LinkedIn: Christine Malfair

Additionally, subscribing to her newsletter, "The Hotel Marketing Gain," provides access to frameworks, free resources, and AI prompts related to hotel marketing.

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Schulering: Evolving Hospitality through Learning.

Alexander, a hospitality management teacher with a rich background in the industry, shares insights into his journey and the evolving landscape of hospitality education. From his early experiences in family-owned coffee shops to his tenure with prestigious establishments like The Four Seasons in London, Alexander's passion for hospitality shines through.

In our conversation, we explore the relevance of a hospitality degree in today's dynamic industry. Alexander emphasizes the importance of acquiring both theoretical knowledge and practical skills, highlighting the diverse pathways available for aspiring professionals.

We touch upon the evolving challenges faced by the industry, including the need for innovation and adaptability in the face of technological advancements and changing consumer expectations. Alexander underscores the role of education in preparing students for these challenges, advocating for a blend of traditional and hybrid learning models to meet diverse needs.

The discussion also delves into the future of hospitality education, with a focus on personalized learning experiences and industry collaboration. Alexander envisions a curriculum that equips students with essential skills in sustainability, technology, and staffing management, ensuring they are well-prepared for the demands of tomorrow's hospitality landscape.

And before we start enjoy our quest about Happiness in Hospitalith with Nah-Dja Tien. In this episode we discussed how hotteliers can use customers' feedback to help to grow employees' skills.

🔗 Connect with Alexander Muir And Nah-Dja Tien on LinkedIn for further insights: Alexander Nah-Dja

Until next time, this is Mauricio signing off. Stay curious, stay inspired, and keep exploring the world of hospitality with us on Schulering Hub!

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

But before delving into the main segment of the podcast, we engage in a conversation with Nah-Dja Tien regarding fostering confidence among teams and leaders in the hospitality industry.Then we delve into Ben's journey from Canada to Kenya, his deep-rooted passion for African tourism, and the innovative solutions his venture studio is crafting to revolutionize the industry.

From content marketing to supply chain optimization, Ben's ventures are tackling challenges head-on, paving the way for a more sustainable and inclusive tourism landscape in Africa.

But that's not all! We explore the future of African tourism, from untapped hotspots to the rise of domestic travel, and how YOU can get involved.

Connect with Ben via linkedin:

https://www.linkedin.com/in/benjamindavidpeterson/

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Schulering: Evolving Hospitality through Learning.

Eduardo shared valuable insights on leadership, emphasizing the importance of empathy, adaptability, and clear communication when leading multicultural teams. He highlighted the challenges faced during the pandemic, including the difficult task of letting go of employees, but also the resilience and strength required to navigate through such crises.

Their discussion also touched upon the evolving landscape of the hospitality industry, particularly in attracting and retaining talent from the new generation. Eduardo emphasized the need for flexibility in hiring and training approaches, recognizing the changing motivations and aspirations of today's workforce.

Overall, it was a thought-provoking conversation that shed light on the intricacies of leadership in hospitality and the importance of continuous learning and adaptation in the face of challenges. Stay tuned for more insightful episodes on the Schulering Hup Podcast!

Connect with Eduardo via linkedin:

https://www.linkedin.com/in/eduardo-alcalde-cancun/

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Schulering: Evolving Hospitality through Learning.

Exploring the intersection of innovation and environmental consciousness, Javier shared the genesis of EffiWaste, driven by a desire to bridge sustainability with business solutions. With a focus on practical, accessible tools, EffiWaste offers hotels and restaurants a comprehensive approach to waste management, coupling technology with hands-on training.

As we navigated discussions on the challenges and triumphs of sustainability startups, Javier underscored the pivotal role of education and collaboration. Emphasizing the imperative for businesses to prioritize sustainability as a non-negotiable aspect of their operations, Javier's insights resonated deeply with the evolving landscape of responsible entrepreneurship.

From envisioning a future where businesses seamlessly integrate sustainability into their DNA to the practical steps needed for impactful change, Javier's wisdom offered a beacon of inspiration for listeners. Whether it's reducing food waste or nurturing a more eco-conscious workforce, EffiWaste's journey exemplifies the power of innovation in shaping a more sustainable tomorrow.

Connect with Javier and explore EffiWaste's transformative solutions on their website (effiwaste.com) or via LinkedIn. Join the movement towards sustainability, one step at a time! Thanks to Javier for a truly enlightening conversation. Stay tuned for more episodes as we continue to explore the nexus of sustainability and entrepreneurship in the hospitality industry. Let's build a greener future, together!

You can connect to Javier via Linkedin:

https://www.linkedin.com/in/javierjimenezrod/

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Schulering: Evolving Hospitality through Learning.

In the first part we also talked with Nah-Dja Tien about Work-Life Balance in Hospitality.

In hospitality, achieving work-life balance is pivotal yet complex. Nah-Dja emphasized creating supportive workplaces while valuing personal well-being. The discussion highlighted the evolving industry dialogue, destigmatizing work-life conversations. It's a journey of empathy, understanding, and growth, vital for hospitality's flourishing. Let's continue this dialogue, striving for harmony in both work and life.

Later we are coming back to engaging conversation with Claire, she shares her inspiring journey from growing up in a family business to becoming a successful entrepreneur. She discusses the challenges and triumphs she faced, including navigating through the pandemic and transitioning her focus to her ice cream business.

We explore the importance of community in the hospitality industry, both in-person and digitally, and how connecting with like-minded individuals can be a game-changer. Claire's insights on building a supportive culture and fostering growth within the industry are invaluable for anyone striving for success in the world of hospitality.

Tune in to learn more about Claire's journey, her innovative approach to business, and how you can get involved in the Out of the Weeds Collective community. Don't miss out on this enlightening conversation that's sure to leave you inspired and motivated!

Connect to Claire via Linkedin:

https://www.linkedin.com/in/claire-crowell/

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

Connect with Akshay via linkedin

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Schulering: Evolving Hospitality through Learning.

Vladka Vlaskova, a seasoned hospitality professional turned certified life coach, emphasizes the significance of recognizing, understanding, and managing emotions both personally and professionally. She eloquently discusses how emotional intelligence is not just a soft skill but a vital life skill, essential for navigating the complexities of human interaction in hospitality.

Nah-Dja Tien, a hospitality enthusiast and former GM of multiple iconic hotels, shares his journey of infusing emotions into his business model. He emphasizes the power of emotional connection in delivering exceptional guest experiences and fostering a positive work environment for his team.

Together, they explore the fundamentals of emotional intelligence, offering practical insights and actionable steps for leaders to cultivate a mentally healthy workplace. From self-awareness to empathetic leadership, their dialogue underscores the transformative impact of emotional intelligence on individual well-being and organizational success.

Join us on this enlightening journey as we uncover the keys to happiness in hospitality, one heartfelt conversation at a time. Let's continue to learn, grow, and uplift each other in our pursuit of excellence.

Thank you, Vladka and Nah-Dja, for your invaluable insights and candid reflections. Stay tuned for more enriching conversations on the Schulering Hub podcast!

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Schulering: Evolving Hospitality through Learning.

Alex shares insights into his unconventional entry into the food and beverage sector, emphasizing the importance of adapting and finding passion in one's work. They delve into the evolving landscape of the industry, predicting a shift towards greater automation and technology, paralleling trends in the hotel sector.

The conversation also explores Alex's current projects aimed at providing support and resources for hospitality managers, addressing recruitment, training, and retention challenges. Mauricio and Alex emphasize the significance of open communication, purpose-driven work, and the pursuit of a balanced mindset for happiness and success in the ever-changing hospitality world.

Connect to Alex via Linkedin:

https://www.linkedin.com/in/the-hospitality-folks/

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Schulering: Evolving Hospitality through Learning.

Through his work with clients, Niki focuses on helping them connect with their life's purpose, set clear goals, and cultivate positive habits to manage stress effectively. He acknowledges the toxic culture prevalent in some hospitality environments but emphasizes the power of mindfulness in fostering resilience and creating a more supportive workplace culture. Niki envisions a future where mindfulness is as integral to mental health as exercise is to physical health, and he encourages individuals to explore mindfulness as a tool for personal growth and happiness.

With his compassionate and insightful approach, Niki inspires others to embrace mindfulness as a path to greater fulfillment and well-being in both personal and professional spheres.

You can connect with Niki on LinkedIn to learn more about mindfulness and how they can integrate it into their lives:

https://www.linkedin.com/in/niki-vinogradoff-553179125/

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Schulering: Evolving Hospitality through Learning.

Nah-Dja Tien shares profound insights from his illustrious hospitality journey. From his inception at Disneyland Paris to pioneering successful hotel ventures, he embodies a profound grasp of operational excellence and team synergy. Prioritizing employee satisfaction, he cultivates exceptional guest experiences, reflected in top ratings on platforms like TripAdvisor and booking.com. Through innovative strategies, such as centralizing training resources, Nah-Dja drives streamlined operations and substantial revenue growth. With an unwavering commitment to elevating hospitality standards, he nurtures a culture of happiness and professional development.

Szilvia Olah imparts wisdom from her extensive 19-year hospitality career, spanning London, China, and the Middle East. Spearheading the opening of eleven hotels and overseeing talent development for over 40,000 employees, she exemplifies unparalleled expertise. Transitioning from operational roles to talent management, Szilvia prioritizes employee well-being and learning initiatives. Currently, she champions the transformation of L&D in the industry, emphasizing employee experience rooted in hospitality principles. Through strategic restructuring and empowering managers to foster independent learning cultures, Szilvia spearheads collective elevation of industry standards.

Share your thoughts and insights with us!

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

In this intriguing conversation, we'll explore Dylan's career trajectory, his management philosophy, and his passion for continuous learning and knowledge-sharing in the world of hospitality. Tune in as we reveal the wisdom and experiences that have shaped his journey, and learn how Dylan is using his expertise to mentor and inspire the next generation of leaders.

Don't miss out on this incredible opportunity to gain insights from the man who's elevating the guest experience at the Fairfield Inn & Suites by Marriott in Eugene. Listen now on Spotify, and be sure to subscribe to the Schulering HUB Podcast for more exclusive content.

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Schulering: Evolving Hospitality through Learning.

We dive into Ondrej's incredible career highlights, from working with renowned chefs in New Zealand to his recent ventures. We also discussed the importance of supportive kitchen environments and meaningful relationships in fostering growth and creativity.

Sustainability plays a big role in Ondrej's work. He shares with us his innovative approach to sustainable cooking and his unique teaching studio concept.

Connect with Andre on Instagram

⁠@chef_andre_molina⁠

Tiktok:

⁠https://www.tiktok.com/@chef_ondrejmolina/⁠

Linkedin:

⁠https://www.linkedin.com/in/ondrej-molina-a9632a120/⁠

And find more about Ondrej on the website:

#schulering #hospitality #sustainability #chef

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Schulering: Evolving Hospitality through Learning.

Don't forget to listen, engage, and rate us – your feedback is invaluable!

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Schulering: Evolving Hospitality through Learning.

Discover how CloudBeds' solutions address common industry challenges and the future potential of AI in hospitality. Tune in for valuable insights and real-world examples. Your engagement matters to us – listen, enjoy, and don't forget to rate our podcast!

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Schulering: Evolving Hospitality through Learning.

https://jan-hospitality.com/en/

https://jan-reality.com/

https://www.linkedin.com/in/stanislavabartkova

#schulering #hospitality

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Schulering: Evolving Hospitality through Learning.

Listen now, and don't forget to engage with us and rate the episode—we value your thoughts and feedback!Connect to Don via Linkedin here.

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Schulering: Evolving Hospitality through Learning.

Dive into Brian's extensive experience, innovative employee engagement strategies, and insights into the challenges of recruitment. This episode offers valuable perspectives for anyone in the hospitality industry. Tune in for an enlightening conversation and don't forget to rate us and share your thoughts. Your engagement helps us bring more insightful content to you!

Connect with Brian: https://www.linkedin.com/in/briancbarden/

#schulering #hospitality

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Schulering: Evolving Hospitality through Learning.

💡 Connect with Anders at anders@demandcalendar.com and explore Demand Calendar at www.demandcalendar.com

#Hospitality #Data #Technology #Podcast #RevenueManagement 

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Schulering: Evolving Hospitality through Learning.

Dive into Maria's journey from hotel service to crafting stories that resonate with the heart of the industry. Discover her unique insights into the power of human connection in hospitality and learn valuable copywriting tips. 

Tune in to this engaging conversation that bridges passion and profession. We invite you to listen, share your thoughts, and rate us — your engagement helps shape our content!

Connect with Maria via Linkedin here.

#schulering #hospitality #copywriting

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Schulering: Evolving Hospitality through Learning.

https://www.aldrovresort.cz/

https://www.linkedin.com/in/jan-sulc

#hospitality #schulering #hospitalitybusiness

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Schulering: Evolving Hospitality through Learning.

We've previously shared this episode in four segments, and we've recognized the value of transforming this engaging discussion into a standalone full-length podcast.Adam highlights the importance of embracing wellness to stay competitive in the hotel industry. Your guests are seeking more than just a comfortable bed; they want an experience that enriches their lives. By incorporating wellness offerings, you can create memorable stays that foster loyalty.

We also discussed that employee wellness is the foundation of guest satisfaction. Happy and motivated staff are essential to delivering exceptional service. Discover how a strong employee wellness program can transform your hotel's culture and boost productivity.

We explored how to extend the concept of loyalty beyond traditional programs. With the integration of NFTs (Non-Fungible Tokens), you can take your loyalty program to the next level. Adam demystifies NFTs and explains how they can revolutionize the hotel industry by enabling guests to resell loyalty benefits.NFTs are set to create a whole new economy in the hotel industry. Not only can they help guests resell their loyalty benefits, but they also empower smaller hotels to compete with larger chains in the loyalty space.

🚀 Get ready to reshape your approach to hospitality, attract and retain guests, and empower your employees. Listen to the full podcast and explore a world of opportunities in the hotel industry.

#Hospitality #Wellness #Loyalty #EmployeeEngagement #NFTs #FutureOfHospitality #Podcast #HotelIndustry #Innovation #schulering

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Schulering: Evolving Hospitality through Learning.

The conversation digs into the significance and application of social media within the hospitality sector, with a particular focus on the strategic use of Instagram reels. Yevgeniya shares her professional transition from engineering to videography and provides valuable insights for hoteliers seeking to optimize their digital presence.

Ever wondered about the real impact of influencers or how to genuinely connect with your audience?

Get ready for a lively discussion that unties the digital realm and offers actionable takeaways.

This podcast is essential listening for industry professionals, content creators, and those interested in understanding the intersection of hospitality and digital media.

Join us for an in-depth exploration of contemporary strategies and best practices in the digital hospitality landscape.

To connect with Yevgeniya, follow her on Instagram: @ye_video or @reelsomania.pro

You can also find her on LinkedIn and on the Schulering Community HUB.

https://www.linkedin.com/yevideo/

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

The podcast also introduces two startups from Dubai focused on reducing food waste through AI and composting. Additionally, there are some tips for hotels and businesses to embark on their sustainability journey, including partnering with organizations like Greenkey International and adopting eco-friendly practices. Mauricio suggests innovative ideas like "Hotel for Trees" and recommends climate executive coaching for leadership development in sustainable initiatives. The episode emphasizes the hospitality industry's potential to drive positive environmental change and encourages listeners to get involved in sustainability efforts. 

Feel free to share your ideas and thought on this episode.

You can reach Mauricio via Linkedin:

https://www.linkedin.com/in/mschulering-connectinghospitality/

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

Hoteliers should focus on small gestures to make guests feel special and build loyalty. Diana believes that while roles and processes may change, human connection will always be a vital part of hospitality. And it is very important adapting to industry changes while maintaining a human-centric approach to hospitality.Connect to Diana via Linkedin:

https://www.linkedin.com/in/diana-blazaitiene/

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

Kadi's journey into the hospitality world began unexpectedly when she applied for a job at a five-star hotel in Tallinn as a university student. Her passion for making guests happy led to a remarkable career. However, the pandemic changed the course of her life, and she became involved with Hotel Buddy.

Hotel Buddy offers a web-based platform that revolutionizes hotel stays. It streamlines check-ins, allows for room upgrades, and offers additional services. Kadi believes the future of hotels is digital, and adopting technology can significantly improve efficiency and guest satisfaction.

To discover how Hotel Buddy is reshaping the industry and to get a glimpse into the future of hospitality, tune in to this enlightening episode. Join us on the journey of innovation and reimagine the hotel experience. Listen and make your own assumptions about the possibilities it holds!

Connect to Kadi via Linkedin:

https://www.linkedin.com/in/kadisaadlo/

Find more about Hotel Buddy here:

https://www.hotelbuddy.eu/

#schulering #hospitality #hospitalityindustry 

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Schulering: Evolving Hospitality through Learning.

Marco's journey, from growing up in a hotel in Argentina to becoming a digital marketing expert and tour guide in Prague, forms the backdrop of our exploration. Imagine a tour where history comes to life, thanks to VR. Lueg's innovative project, "VR Guide Me," does just that. Picture yourself donning VR headsets and witnessing historical moments in the heart of Prague. It's a journey that transcends generations, making history tangible for all.

But how does VR fit into the hospitality landscape? Envision a hotelier at an industry event, offering potential guests a virtual tour of their property through VR headsets. Instead of static brochures, guests can virtually explore lavish rooms, lounge by the pool, and discover nearby attractions—all while standing on the event floor.

You might be wondering if VR can truly replicate the essence of genuine hospitality. It's a valid question, and it's the very question we want you to explore. Listen to our podcast episode to dive deeper into this exciting conversation. Join us in pondering the future of hospitality, where innovation meets tradition, and where the possibilities are limited only by your imagination. Your insights and imagination are the keys to shaping the future. Tune in and let your own conclusions guide you on this thrilling adventure.

Connect to Marco via Linkedin:https://www.linkedin.com/in/marcolueg/

Find more about the Virtual Arena here:

https://virtualarena.tech/

#hospitality #schulering #ai #virtualreality

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Schulering: Evolving Hospitality through Learning.

We discussed how Turneo serves as a B2B platform, similar to Shopify, enabling hotels, resorts, and hostels to easily offer curated experiences alongside their services. Fran introduces Turneo's AI-powered "itineraries" feature, which crafts tailored activity suggestions for guests based on their preferences and length of stay. 

To learn more, visit https://www.turneo.com/ and connect with Fran Kauzlaric.

You can also connect to Fran via Linkedin:

https://www.linkedin.com/in/frankauzlaric/

#hospitality #schulering

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Schulering: Evolving Hospitality through Learning.

We dive into Ondrej's incredible career highlights, from working with renowned chefs in New Zealand to his recent ventures. We also discussed the importance of supportive kitchen environments and meaningful relationships in fostering growth and creativity.

Sustainability plays a big role in Ondrej's work. He shares with us his innovative approach to sustainable cooking and his unique teaching studio concept.

Connect with Andre on Instagram 

@chef_andre_molina

Tiktok:

https://www.tiktok.com/@chef_ondrejmolina/

Linkedin:

https://www.linkedin.com/in/ondrej-molina-a9632a120/

And find more about Ondrej on the website:

#schulering #hospitality #sustainability #chef 

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

- Adam Mogelonsky - Hotel Advisor + Thought Leader (Hotel Mogel Consulting Ltd)
- María Corpas -Hospitality and Travel Tech Copywriter - Hospitality and Travel Tech Copywriter (Go Visible Online)
- Juliana Hahn - Hospitality Copywriting Solutions

Questions- Rocco Bova - Hospitality Expert - Hotel Consultant

- Paul Moxness - Hospitality Expert - Szilvia Olah - Expert in Leadership Capability Development & Organisational Development

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Schulering: Evolving Hospitality through Learning.

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Schulering: Evolving Hospitality through Learning.

We also discussed Longevity Tech Fund, a venture capital fund investing in companies that aim to extend healthy lifespans. These investments include biotech companies developing preventive medicine and innovations for combating diseases. The fund also supports the delivery of these inventions to consumers through initiatives like Healthy Lingerbetic Clinics and Healthy Lingerbetic Cafe. The convergence of longevity and hospitality highlights opportunities for future collaboration. 

Find more about LearnOn here

Connect to Vladislav via Linkedin.

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Schulering: Evolving Hospitality through Learning.

Nowadays it's very important to move away from conventional tactics like discounts and scarcity. Instead, businesses should focus on offering what people truly want and need. This approach helps create a niche and fosters a supportive community.

SpinIdeas supports hoteliers and restaurants by simplifying processes, providing strategic guidance, and offering assistance with marketing activities.

Check more about Veronica and her business.

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Schulering: Evolving Hospitality through Learning.

We discussed Health and Longevity Cafe, which aims to optimize health through a personalized approach and plans to expand its business model globally. The cafe targets both individual customers and companies interested in longevity programs. 

Listen and find out more about the longevity with Schulering.

Find more about longevity cafe here. 

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Schulering: Evolving Hospitality through Learning.

Nowadays, we have a critical need for all hotels to explore sustainable building alternatives and engage with local communities to create a more sustainable future for hospitality. The priority should be given to smaller, experiential hotels that foster learning and interaction with the local culture. 

Listen the full episode to find out more about Julein's exerience of creating sustainable hotel.

Connect to Julien via Linkedin.

You can find more about the hotel on the website and Instagram.

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Schulering: Evolving Hospitality through Learning.