Join our latest Maveric Banking Edge Podcast Series episode as we dive deep into the evolving regulatory environment shaping the banking industry. Tune into the E.D.G.E—Experiences Delivered by Global Experts—and gain insights into how financial institutions can navigate increasing regulatory scrutiny, ESG data integration, and the transformation of compliance into a strategic advantage.

Regulatory Pressures and Strategic Adaptation

In this episode, industry leaders discuss the latest trends in banking regulations, risk frameworks, and ESG-driven mandates. As compliance becomes a core business function, banks must shift from reactive responses to proactive regulatory strategies. Our experts explore how ESG reporting, RegTech innovations, and CFO-led governance models are reshaping the future of financial institutions.

Primary Discussion Points:

The Regulatory Crunch of 2025

• Banks are at a regulatory crossroads, with global frameworks such as CSRD and ISSB driving new compliance expectations.
• Political shifts and cross-border regulatory differences demand a harmonized approach to ESG data and risk reporting.

From Compliance to Competitive Advantage

• How ESG data is evolving from a regulatory requirement into a business imperative for banks.
• Why integrating RegTech is no longer optional—scaling regulatory frameworks to meet compliance and investor expectations.

 The CFO’s Expanding Role in Risk Management

• With increasing scrutiny, the CFO is central to regulatory compliance and ESG oversight.
• How banks can establish CFO-led governance models to ensure transparency, data accuracy, and regulatory alignment.

Bridging the Regulatory-Investor Gap

• Investors now demand real-time ESG data and transparency, challenging traditional compliance models.
• The shift toward standard data models for ESG reporting and how financial institutions can prepare.

Why You Should Tune In.

1. Whether you're a banking executive, risk officer, compliance leader, or fintech strategist, this episode provides actionable insights into navigating regulatory changes and leveraging them for strategic growth.
2. Be Ready for Tomorrow’s Regulations: Learn how to integrate ESG data, investor expectations, and compliance frameworks into your core banking strategy.
3. Harness RegTech for Competitive Edge: Understand how AI-powered regulatory solutions transform compliance from a burden to an opportunity.
4. Key Takeaways for C-Suite Leaders: Discover how CFOs, COOs, and regulatory heads can align on governance, risk, and reporting for a future-ready banking model.

Expert Insights. 

“Regulatory compliance is no longer just about meeting standards—it’s about leveraging ESG and risk frameworks as competitive differentiators.”
~ PJ Giammarino, FS Reg Tech Authority & Global Standards Advocate

“The integration of RegTech is not a choice but a necessity—AI-driven regulatory frameworks will define how banks adapt to ESG mandates.”
~ Deepak Bhatter, Regulatory Compliance Advisory Consultant

This episode is a must-listen for Fis, risk professionals, and banking leaders looking to stay ahead in an era of regulatory transformation.

Consent orders in the financial industry are legally binding agreements between regulatory authorities and financial institutions that address significant breaches of regulatory standards. These orders serve as a crucial tool for maintaining integrity and compliance in the complex landscape of financial regulation. With watchdogs deploying sophisticated technology to identify wrongdoing, Fis must prioritize integrating more intelligent financial crime technology to enhance their AML and KYC capabilities.

Join our latest episode of the Maveric Banking Edge Podcast Series, where we delve into consent orders within the banking sector. 

Industry Realities. 

Understanding and Managing Consent Orders in the Financial Industry, global financial regulators levied 80 fines totaling $263,252,003 in the first half of 2024 for non-compliance with anti-money laundering (AML) regulations, including KYC, sanctions, suspicious activity reports, and transaction monitoring violations.  This represents a 31% surge in the value of fines compared to the same period in 2023, highlighting the increasing regulatory scrutiny and the critical importance of robust compliance programs in the financial sector.

Primary Discussion Points:

• Drivers of Consent Orders: Understand the factors contributing to the increase in consent orders, from the impact of the 2008 financial crisis to the evolving technological landscape.
• Root Causes: Explore the common deficiencies within financial institutions that lead to consent orders, including operational gaps, compliance issues, and risk management failures.
• Best Practices: Learn practical strategies for managing and mitigating consent orders, such as proactive communication with regulators, robust governance structures, and a strong emphasis on data quality and interpretation.

Why You Should Tune In.

This podcast will provide you with actionable strategies to ensure regulatory compliance and safeguard the stability of the financial system:

• Understand the Drivers: Learn about the critical factors contributing to the rise in the consent order.
• Identify Root Causes: Discover common deficiencies within financial institutions that lead to regulatory actions.
• Develop Effective Strategies: Gain insights into managing and mitigating consent orders for enhanced compliance.

Adapting to New Realities: Tech, Demographics, and Values

In this episode, industry leaders delve into the critical factors reshaping financial advisory services. From cloud and AI innovations to significant demographic shifts, financial advisors must adapt to meet the demands of a younger, digitally native client base with changing values. Our experts explore how embracing technologies such as generative AI, machine learning, and tokenization is crucial for the future success of financial advisors.

Primary Discussion Points:

• Technology-Driven Transformation: Discover how cloud, AI, and mobile technologies alter how financial advisors serve clients. Learn about the impact of tokenization on making high-value assets accessible to a broader audience.
• New Generation of Investors: As millennials and Gen Z investors demand more transparency, education, and personalized engagement, financial advisors are transforming from mere advisors to educators and tech-savvy partners.
• Fractional Ownership & Tokenization: Hear how tokenization and fractional ownership democratize access to high-value assets like real estate, private equity, and even fine arts, enhancing portfolio diversification and risk management.
• Human Touch Meets Tech: Balancing technology with human empathy is a central theme—our experts discuss why combining real-time, AI-powered insights with personalized, high-touch interactions is the way forward.

Why You Should Tune In.

Whether you're a financial advisor, wealth manager, or a fintech enthusiast, this podcast will provide you with actionable strategies to thrive in the rapidly evolving financial landscape:

• Be Ready for Tomorrow's Investors: Learn how to integrate AI and digital platforms to provide seamless, personalized services.
• Embrace Fractionalization and Alternative Assets: Understand the potential of new asset classes and how they can revolutionize your clients' portfolios.
• Key Takeaways for C-Suite Wealth Managers: Our experts break down what C-suite executives need to focus on—from technological integration to redefining client engagement and regulatory adaptation.

Expert Insights. 

“To thrive in today’s banking environment, advisors must adapt their role from pure advisors to educators, utilizing technology to empower and engage clients effectively.”

~ Avinash Brijesh Dave

“The shift to digital is undeniable, but it’s about rethinking engagement—combining technology with meaningful human touchpoints.”

 ~ Effie Pylarinou

Don't miss out on this essential conversation, which lays out the roadmap for financial advisors seeking to stay ahead in the age of digital transformation.

Listen Now to explore how the role of financial advisors is being redefined for a tech-driven future and uncover strategies to meet the expectations of today's—and tomorrow's—investors.

For a business landscape where customers expect personalized, seamless, and digitally optimized experiences, banks are under increasing pressure to retain clients. The hyper-charged environment with shifting market dynamics invites fierce competition and negligible room for missteps.

Maveric's latest podcast reveals the cutting-edge strategies shaping the future of banking. These strategies leverage real-time data, artificial intelligence, and personalized digital marketing to build lasting client loyalty. With retention costs five times lower than acquisition, banks must shift their focus from chasing new clients to nurturing existing relationships.

Join our experts for an engaging discussion, uncovering practical frameworks for boosting client retention and growth.

Tune in to explore

1. Client Retention over Acquisition: Why banks are shifting from chasing new customers to deepening relationships with existing ones.
2. AI and Data-Driven Marketing: How emerging technologies enable hyper-personalized marketing, creating real-time customer engagement.
3. Proven Frameworks for 2024: Learn about the 3-step approach banks can take to align digital marketing efforts with their unique brand promises, optimizing their marketing mix for real, measurable impact.

Why Should You Watch?

Whether you're a banking, fintech, or customer experience leader, this podcast offers actionable strategies to connect your Brand Promise with customer retention efforts.

1. Retention-Driven Growth: A 5% increase in client retention can boost profits by up to 95%. Learn how to align your Brand Promise with retention strategies for exponential growth.
2. AI-Powered Personalization: Discover how to bring your brand's values to life by harnessing AI and data analytics to create hyper-personalized, seamless customer journeys.

Expert Guidance: Industry leaders Annette Franz and Ashutosh Karandikar will show how aligning your Brand Promise with tailored digital marketing strategies can transform customer retention in 2024.

Expert Insights

“To thrive in today's banking environment, you must focus on retention, not just acquisition. With customers expecting more personalization and seamless digital experiences, banks must rethink their approach to loyalty.” 

~ Annette Franz

“By aligning digital marketing strategies with brand promises and customer preferences, banks can foster deep loyalty and unlock the full potential of existing relationships.”

~ Ashutosh Karandikar

Listen to the podcast to understand the nuances of:  

1. The current state of customer experience within the banking industry.
2. How emerging trends and technologies are shaping the future of banking.
3. Strategies for staying competitive in an ever-changing CX environment.  
4. Key insights on personalization, digital banking, and proactive customer support.

Why should you listen to the podcast?

Essential for anyone involved in banking, fintech, or customer experience, this future-focused discussion will enable your organization to build lasting customer loyalty. 

1. Gain a Competitive Edge: Understand the transformative forces in the banking world and how they will impact your organization.  
2. Actionable Insights:  Identify practical strategies to improve customer experience and differentiate services.  
3. Expert Analysis: Get insights from sought-after industry leaders on best practices and strategies for Banking CX's success.

“To understand the changing banking CX landscape, see it from the triad of forces: emerging technology, sectoral demand, and market infrastructure readiness. Ultimately, customer experience relies on the degree of embedded trust and transparency, and it is here that Banks have to do most of the work.”

~ Ashutosh Karandikar

“Along with tools, technologies, and trends that influence CX strategies for Banking, there are two essential aspects. Firstly, FIs must operate from the belief that employee experiences drive customer experiences. And, secondly, C-Suite leaders must take on the urgent responsibility for instilling and shaping a CX-positive culture.” 

~ Annette Franz 

The industry is seeing shifts in client demographics, with younger and more female investors emerging. These new investors have different preferences and risk appetites, and they are growing interested in alternative assets and investments that align with ESG values. Wealth managers must adapt their offerings to meet these changing needs.

Technology plays a major role in the industry’s transformation. AI and digital channels can streamline customer journeys and empower advisors. Digital transformation is essential for firms that aim to stay competitive. Success will require finding the right balance between digital channels and personalized advisor engagement. 

The podcast highlights the dynamic nature of the wealth management sector. Firms that continuously adapt to market trends embrace innovative technologies, and carefully balance automation with human expertise have the best chance of maintaining a competitive edge.  

“Even with the tech stack complications and market volatility overwhelming the best in the business, there are unprecedented growth opportunities for the innovative organizations that embrace the tectonic demographic shifts, alternative asset classes, and emerging ML and Gen AI possibilities.”

~ Efi Pylarinou

“Winning Wealth Management firms will demonstrate abundance in two primary ways—relentlessly acquiring skilled talent that can manage and advise customers on newer WM possibilities and, secondly, leveraging technology that not only does market research and seamlessly handles customer communication but also keeps pace with addressing the changes in regulatory reporting.” 

~ Eswaran Swaminathan 

2. What are the top three priorities that C-Level Executives face daily? As banks face multifaceted challenges in adapting to regulatory changes, the key to navigating this landscape is to create a fresh understanding of compliance and collaborate with regulators, peers, and RegTech providers. 

3. Are the Compliance challenges structural or competency or an intent issue? Uniting various aspects of Regulatory Operations and successfully Implementing RegTech relies on an organizational culture that encourages real-time integration and transparency. 

“Since the term ‘RegTech’ was coined in 2011, we have come a long way. The sector is now a teenager, and not a toddler. While the appetite is high, much of RegTech's success will depend on how many parallel conversations we have with our partners, peers, and providers.”

~ PJ Giammarino

“RegTech is not a magic pill. The implementation success increases as our sector understanding deepens. It is essential to weigh the critical fronts for the various risk types – financial, non-financial, ML, or ESG – such as digital investments and fit-for-purpose infrastructure. Only then can banks make informed choices of the emergent technologies like AI, APIs, Cloud, or LCNC platforms. We are traversing exciting times.” 

~ Deepak Bhatter

1. The genesis of the importance of data lineage and the regulators’ shift from forbearance to penalties. 
2. Where do banks start and move across the vast range of regulatory reporting – front, middle, and back office? 
3.  How can data lineage tech ease regulatory pressures for the banks to do more product innovations, increase profit margins, and reduce operating costs? 

“Most past debacles, like the 2007-2008 crashes, happened because the available data wasn’t connected or trusted. Now, when the regulators feel that the FIs don’t have a good handle on their data or reporting, the industry needs to leverage data lineage to construct a well-architected sustainable ecosystem.” 

~ Phil Dutton

1. Understand how NLP, AI, and human expertise inextricably twine to reveal accurate regulatory interpretations.  
2. Deep dive into how banks must transcend the challenges to integrate the industry-best practices into their regulatory reporting platforms.
3. Meet the key players in the digital regulatory reporting ecosystem. Pick vital learning for banking teams to create conceptual buy-in and scope-align their change projects.  

“The challenge in regulatory reporting is that much knowledge resides in people's heads within the banks and doesn’t reach the tooling stage. RegTech leaders must provide all the assistance the banks need to make a safe interpretation as quickly, easily, and cheaply as possible.”

~ PJ Di Giammarino

For insights on Regulatory compliance, reporting, and RegTech, read PJ’s articles.