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  <title>Property Management &amp; Me</title>

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  <copyright>© 2026 Property Management &amp; Me</copyright>
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  <description><![CDATA[<p>A series from PropertyMe bringing quick tips and insights from across Australia and New Zealand to support your every day property management practice with host Kate Sunol.</p>]]></description>
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  <itunes:keywords>property management, real estate, investment, tenant, landlord, australia, new zealand, business, real estate agency, rent roll, business growth, management, marketing</itunes:keywords>
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    <itunes:title>Ep21: My story, unfiltered — with Sherrie Storor</itunes:title>
    <title>Ep21: My story, unfiltered — with Sherrie Storor</title>
    <itunes:summary><![CDATA[Renowned coach and founder of Real Estate Mastery, Sherrie Storor shares her unconventional start to agency ownership and how she's brought an industry-first initiative to support real estate principals to avoid the blindspots and barriers to creating the business of their dreams.  Want to hear more? Register for Sherrie and Kristen's latest offer, The Real Estate Principal's Ministry here https://www.sherriestoror.com/repm ]]></itunes:summary>
    <description><![CDATA[<p>Renowned coach and founder of Real Estate Mastery, Sherrie Storor shares her unconventional start to agency ownership and how she&apos;s brought an industry-first initiative to support real estate principals to avoid the blindspots and barriers to creating the business of their dreams.<br/><br/>Want to hear more? Register for Sherrie and Kristen&apos;s latest offer, The Real Estate Principal&apos;s Ministry here https://www.sherriestoror.com/repm</p>]]></description>
    <content:encoded><![CDATA[<p>Renowned coach and founder of Real Estate Mastery, Sherrie Storor shares her unconventional start to agency ownership and how she&apos;s brought an industry-first initiative to support real estate principals to avoid the blindspots and barriers to creating the business of their dreams.<br/><br/>Want to hear more? Register for Sherrie and Kristen&apos;s latest offer, The Real Estate Principal&apos;s Ministry here https://www.sherriestoror.com/repm</p>]]></content:encoded>
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    <itunes:author>PropertyMe</itunes:author>
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    <pubDate>Fri, 13 Dec 2024 08:00:00 +1100</pubDate>
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    <itunes:duration>1528</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>21</itunes:episode>
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    <itunes:title>Ep20: Agency Growth Myth-busting — with Kristen Porter and Sherrie Storor</itunes:title>
    <title>Ep20: Agency Growth Myth-busting — with Kristen Porter and Sherrie Storor</title>
    <itunes:summary><![CDATA[Unpack the most common myths on scaling for growth with Sherrie Storor and Kristen Porter. Discover actionable insights on shifting from the grind to growth, building a resilient team, and unlocking new opportunities in your existing client base, as they announce an industry-first masterclass combining strategy from business coaching and legal considerations for agency practice.  Want to hear more? Register for Sherrie and Kristen's upcoming masterclass here: https://www.sherriestoror.com/mas...]]></itunes:summary>
    <description><![CDATA[<p>Unpack the most common myths on scaling for growth with Sherrie Storor and Kristen Porter. Discover actionable insights on shifting from the grind to growth, building a resilient team, and unlocking new opportunities in your existing client base, as they announce an industry-first masterclass combining strategy from business coaching and legal considerations for agency practice.<br/><br/>Want to hear more? Register for Sherrie and Kristen&apos;s upcoming masterclass here: https://www.sherriestoror.com/masterclass<br/><br/><br/></p>]]></description>
    <content:encoded><![CDATA[<p>Unpack the most common myths on scaling for growth with Sherrie Storor and Kristen Porter. Discover actionable insights on shifting from the grind to growth, building a resilient team, and unlocking new opportunities in your existing client base, as they announce an industry-first masterclass combining strategy from business coaching and legal considerations for agency practice.<br/><br/>Want to hear more? Register for Sherrie and Kristen&apos;s upcoming masterclass here: https://www.sherriestoror.com/masterclass<br/><br/><br/></p>]]></content:encoded>
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    <pubDate>Wed, 30 Oct 2024 16:00:00 +1100</pubDate>
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    <itunes:duration>1768</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>20</itunes:episode>
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    <itunes:title>Ep19: Not your average PM commissions — with Melanie Poole</itunes:title>
    <title>Ep19: Not your average PM commissions — with Melanie Poole</title>
    <itunes:summary><![CDATA[Not sure where to get started with KPIs and commissions for Property Managers? Melanie Poole shares her simple and scalable 10-part KPI and commission structure using PropertyMe dashboard metrics.  Reach out and continue the conversation... Connect with Melanie Poole — Daystar First National Connect with host Kate Sunol — PropertyMe ]]></itunes:summary>
    <description><![CDATA[<p>Not sure where to get started with KPIs and commissions for Property Managers? Melanie Poole shares her simple and scalable 10-part KPI and commission structure using PropertyMe dashboard metrics.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/melanie-poole-b117b2b3/'>Melanie Poole</a> — <a href='https://www.daystar.com.au/agent/8725/melanie-poole'>Daystar First National</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>Not sure where to get started with KPIs and commissions for Property Managers? Melanie Poole shares her simple and scalable 10-part KPI and commission structure using PropertyMe dashboard metrics.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/melanie-poole-b117b2b3/'>Melanie Poole</a> — <a href='https://www.daystar.com.au/agent/8725/melanie-poole'>Daystar First National</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 09 Sep 2024 05:00:00 +1000</pubDate>
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    <itunes:duration>1786</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>19</itunes:episode>
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    <itunes:title>Ep18: From 0 to 2,500 — managing expectations through rapid growth — with Hope Faulks</itunes:title>
    <title>Ep18: From 0 to 2,500 — managing expectations through rapid growth — with Hope Faulks</title>
    <itunes:summary><![CDATA[Join us on this episode of Property Management and Me as we welcome Hope Faulks from the Wingman Group. Hope shares her incredible journey at Housemark,  where they organically grew the property management portfolio to 2,500 properties in just 4 years and the key strategies she's now implementing at Wingman Group to help other Property Managers achieve similar success.  Reach out and continue the conversation... Connect with Hope Faulks — Wingman Group Connect with host Kate Sunol — Prop...]]></itunes:summary>
    <description><![CDATA[<p>Join us on this episode of Property Management and Me as we welcome <a href='https://www.linkedin.com/in/hope-faulks/'>Hope Faulks</a> from the <a href='https://wingmangroup.com.au/'>Wingman Group</a>. Hope shares her incredible journey at <a href='https://housemark.com.au/'>Housemark</a>,  where they organically grew the property management portfolio to 2,500 properties in just 4 years and the key strategies she&apos;s now implementing at Wingman Group to help other Property Managers achieve similar success.</p><p><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hope-faulks/'>Hope Faulks</a> — <a href='https://wingmangroup.com.au/'>Wingman Group</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>Join us on this episode of Property Management and Me as we welcome <a href='https://www.linkedin.com/in/hope-faulks/'>Hope Faulks</a> from the <a href='https://wingmangroup.com.au/'>Wingman Group</a>. Hope shares her incredible journey at <a href='https://housemark.com.au/'>Housemark</a>,  where they organically grew the property management portfolio to 2,500 properties in just 4 years and the key strategies she&apos;s now implementing at Wingman Group to help other Property Managers achieve similar success.</p><p><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hope-faulks/'>Hope Faulks</a> — <a href='https://wingmangroup.com.au/'>Wingman Group</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Fri, 12 Jul 2024 09:00:00 +1000</pubDate>
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    <itunes:duration>1755</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>18</itunes:episode>
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    <itunes:title> Ep17: Customer loyalty management for better business outcomes — with Casey Corrigan</itunes:title>
    <title> Ep17: Customer loyalty management for better business outcomes — with Casey Corrigan</title>
    <itunes:summary><![CDATA[Join Kate Sunol and Casey Corrigan in this PropertyMe podcast episode as they explore how AskNicely integrates with PropertyMe to enhance customer loyalty and retention through strategic feedback management.  Reach out and continue the conversation... Connect with Casey Corrigan — AskNicely Connect with host Kate Sunol — PropertyMe ]]></itunes:summary>
    <description><![CDATA[<p>Join Kate Sunol and Casey Corrigan in this PropertyMe podcast episode as they explore how AskNicely integrates with PropertyMe to enhance customer loyalty and retention through strategic feedback management.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/caseyncorrigan/'>Casey Corrigan</a> — <a href='https://www.asknicely.com/?utm_source=partner&amp;utm_medium=partner&amp;utm_campaign=propertyme'>AskNicely</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>Join Kate Sunol and Casey Corrigan in this PropertyMe podcast episode as they explore how AskNicely integrates with PropertyMe to enhance customer loyalty and retention through strategic feedback management.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/caseyncorrigan/'>Casey Corrigan</a> — <a href='https://www.asknicely.com/?utm_source=partner&amp;utm_medium=partner&amp;utm_campaign=propertyme'>AskNicely</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Fri, 07 Jun 2024 11:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/15188634/transcript" type="text/html" />
    <itunes:duration>1387</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>17</itunes:episode>
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    <itunes:title>Ep16:  Social media can grow your rent roll — with Ellen Bathgate</itunes:title>
    <title>Ep16:  Social media can grow your rent roll — with Ellen Bathgate</title>
    <itunes:summary><![CDATA[Join Kate Sunol and Ellen Bathgate in this PropertyMe podcast episode as they dive into the transformative world of content marketing for property management, sharing expert strategies to grow rent rolls and build trust on social media.  Reach out and continue the conversation... Connect with Ellen Bathgate — Content Collab Connect with host Kate Sunol — PropertyMe ]]></itunes:summary>
    <description><![CDATA[<p>Join Kate Sunol and Ellen Bathgate in this PropertyMe podcast episode as they dive into the transformative world of content marketing for property management, sharing expert strategies to grow rent rolls and build trust on social media.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/ellen-bathgate/'>Ellen Bathgate</a> — <a href='https://www.contentcollab.com.au/'>Content Collab</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>Join Kate Sunol and Ellen Bathgate in this PropertyMe podcast episode as they dive into the transformative world of content marketing for property management, sharing expert strategies to grow rent rolls and build trust on social media.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/ellen-bathgate/'>Ellen Bathgate</a> — <a href='https://www.contentcollab.com.au/'>Content Collab</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Tue, 19 Mar 2024 13:00:00 +1100</pubDate>
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    <itunes:duration>1554</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>16</itunes:episode>
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    <itunes:title>Ep15: Beating change fatigue — with Hermione Gardiner</itunes:title>
    <title>Ep15: Beating change fatigue — with Hermione Gardiner</title>
    <itunes:summary><![CDATA[Guest Hermione Gardiner joins Property Management &amp; Me to tackle the pervasive issue of change fatigue among Property Managers. Delve into practical insights on adapting to rapid technological and legislative shifts and discover strategies to streamline your daily processes. Whether you're battling tech overload or looking for ways to enhance efficiency, this episode is packed with valuable advice to help you thrive in a constantly evolving industry.   Reach out and continue the conversat...]]></itunes:summary>
    <description><![CDATA[<p>Guest Hermione Gardiner joins Property Management &amp; Me to tackle the pervasive issue of change fatigue among Property Managers. Delve into practical insights on adapting to rapid technological and legislative shifts and discover strategies to streamline your daily processes. Whether you&apos;re battling tech overload or looking for ways to enhance efficiency, this episode is packed with valuable advice to help you thrive in a constantly evolving industry. <br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hermionegardiner/'>Hermione Gardiner</a> — <a href='https://www.sidekick.net.au/'>Sidekick Consulting</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>Guest Hermione Gardiner joins Property Management &amp; Me to tackle the pervasive issue of change fatigue among Property Managers. Delve into practical insights on adapting to rapid technological and legislative shifts and discover strategies to streamline your daily processes. Whether you&apos;re battling tech overload or looking for ways to enhance efficiency, this episode is packed with valuable advice to help you thrive in a constantly evolving industry. <br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hermionegardiner/'>Hermione Gardiner</a> — <a href='https://www.sidekick.net.au/'>Sidekick Consulting</a><br/>Connect with host <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Fri, 01 Mar 2024 06:00:00 +1100</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/14527832/transcript" type="text/html" />
    <itunes:duration>1117</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>15</itunes:episode>
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    <itunes:title>Ep14: Email marketing wins — with Richie Pitt and Sinead Clarke</itunes:title>
    <title>Ep14: Email marketing wins — with Richie Pitt and Sinead Clarke</title>
    <itunes:summary><![CDATA[Dive into episode 14 for an enlightening discussion on mastering email marketing in 2024, featuring insights from PropertyMe's Sinead Clarke and Richie Pitt. Learn essential strategies to enhance engagement and navigate Google's latest spam updates, ensuring your email campaigns thrive. ]]></itunes:summary>
    <description><![CDATA[<p>Dive into episode 14 for an enlightening discussion on mastering email marketing in 2024, featuring insights from PropertyMe&apos;s Sinead Clarke and Richie Pitt. Learn essential strategies to enhance engagement and navigate Google&apos;s latest spam updates, ensuring your email campaigns thrive.</p>]]></description>
    <content:encoded><![CDATA[<p>Dive into episode 14 for an enlightening discussion on mastering email marketing in 2024, featuring insights from PropertyMe&apos;s Sinead Clarke and Richie Pitt. Learn essential strategies to enhance engagement and navigate Google&apos;s latest spam updates, ensuring your email campaigns thrive.</p>]]></content:encoded>
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    <pubDate>Wed, 31 Jan 2024 14:00:00 +1100</pubDate>
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    <itunes:duration>973</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
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    <itunes:title>Ep13: Mastering industry award submissions — with Amanda Gould</itunes:title>
    <title>Ep13: Mastering industry award submissions — with Amanda Gould</title>
    <itunes:summary><![CDATA["Every year I sit down and think, okay, what do I need to work on this year? And every year there's something that's highlighted within the business that we need to work on. It might be growth within the business, it might be conflict resolution, it might be client liaison, it might be customer journey, whatever it happens to be, work out what you're going to focus on during the year and what's going to be supporting you in that journey. And that's what I do every year."  — Amanda Gould  This...]]></itunes:summary>
    <description><![CDATA[<p>&quot;Every year I sit down and think, okay, what do I need to work on this year? And every year there&apos;s something that&apos;s highlighted within the business that we need to work on. It might be growth within the business, it might be conflict resolution, it might be client liaison, it might be customer journey, whatever it happens to be, work out what you&apos;re going to focus on during the year and what&apos;s going to be supporting you in that journey. And that&apos;s what I do every year.&quot; <br/>— Amanda Gould<br/><br/>This episode features  tips from Amanda Gould, Director of High Spec Properties Buyers Agents and Joint Deputy President of the REI New South Wales Board of Directors, and Kate Sunol from PropertyMe on how to prepare in advance and master industry award submissions<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/amanda-gould-highspec/'>Amanda Gould</a> — <a href='https://highspecproperties.com.au/'>High Spec Properties Buyers Agents</a> and <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p><p><br/></p>]]></description>
    <content:encoded><![CDATA[<p>&quot;Every year I sit down and think, okay, what do I need to work on this year? And every year there&apos;s something that&apos;s highlighted within the business that we need to work on. It might be growth within the business, it might be conflict resolution, it might be client liaison, it might be customer journey, whatever it happens to be, work out what you&apos;re going to focus on during the year and what&apos;s going to be supporting you in that journey. And that&apos;s what I do every year.&quot; <br/>— Amanda Gould<br/><br/>This episode features  tips from Amanda Gould, Director of High Spec Properties Buyers Agents and Joint Deputy President of the REI New South Wales Board of Directors, and Kate Sunol from PropertyMe on how to prepare in advance and master industry award submissions<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/amanda-gould-highspec/'>Amanda Gould</a> — <a href='https://highspecproperties.com.au/'>High Spec Properties Buyers Agents</a> and <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p><p><br/></p>]]></content:encoded>
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    <pubDate>Mon, 20 Nov 2023 10:00:00 +1100</pubDate>
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    <itunes:duration>1294</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>13</itunes:episode>
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  <item>
    <itunes:title>Ep12: A new generation of talent — with Kristin Clulow</itunes:title>
    <title>Ep12: A new generation of talent — with Kristin Clulow</title>
    <itunes:summary><![CDATA["They look for things like purpose and meaning. They want purpose in their job. So, if we're saying "Hey, go and sell a house", well, what's the purpose? What's the meaning behind that? How does that align with my core values? — Kristin Clulow  This episode features  tips from Kristin Clulow and Kate Sunol from PropertyMe on how to best engage and lead the new generation coming into our workforce.  Reach out and continue the conversation... Connect with Kristin Clulow and Kate Sunol — Pr...]]></itunes:summary>
    <description><![CDATA[<p>&quot;They look for things like purpose and meaning. They want purpose in their job. So, if we&apos;re saying &quot;Hey, go and sell a house&quot;, well, what&apos;s the purpose? What&apos;s the meaning behind that? How does that align with my core values?<br/>— Kristin Clulow<br/><br/>This episode features  tips from Kristin Clulow and Kate Sunol from PropertyMe on how to best engage and lead the new generation coming into our workforce.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with Kristin Clulow and <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>&quot;They look for things like purpose and meaning. They want purpose in their job. So, if we&apos;re saying &quot;Hey, go and sell a house&quot;, well, what&apos;s the purpose? What&apos;s the meaning behind that? How does that align with my core values?<br/>— Kristin Clulow<br/><br/>This episode features  tips from Kristin Clulow and Kate Sunol from PropertyMe on how to best engage and lead the new generation coming into our workforce.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with Kristin Clulow and <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 16 Oct 2023 10:00:00 +1100</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/13782370/transcript" type="text/html" />
    <itunes:duration>1188</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>12</itunes:episode>
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  <item>
    <itunes:title>Ep11: Mastering AI Chatbots — with Ben Burton</itunes:title>
    <title>Ep11: Mastering AI Chatbots — with Ben Burton</title>
    <itunes:summary><![CDATA["My view with AI is you've got to pick a system that's simple enough, or you're going to be sort of burnt before you start. But you've just got to get started, this is exciting." — Ben Burton  This episode features practical tips from Ben Burton from ReHeroes and Kate Sunol from PropertyMe on mastering AI chatbots to reduce repetitive conversations. Reach out and continue the conversation... Connect with Ben Burton — reHeroes  Connect with Kate Sunol — PropertyMe ]]></itunes:summary>
    <description><![CDATA[<p>&quot;My view with AI is you&apos;ve got to pick a system that&apos;s simple enough, or you&apos;re going to be sort of burnt before you start. But you&apos;ve just got to get started, this is exciting.&quot;<br/>— Ben Burton<br/><br/>This episode features practical tips from Ben Burton from ReHeroes and Kate Sunol from PropertyMe on mastering AI chatbots to reduce repetitive conversations.</p><p><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/ben-burton-9a035521/'>Ben Burton</a> — <a href='https://www.reheroes.ai/'>reHeroes</a> <br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>&quot;My view with AI is you&apos;ve got to pick a system that&apos;s simple enough, or you&apos;re going to be sort of burnt before you start. But you&apos;ve just got to get started, this is exciting.&quot;<br/>— Ben Burton<br/><br/>This episode features practical tips from Ben Burton from ReHeroes and Kate Sunol from PropertyMe on mastering AI chatbots to reduce repetitive conversations.</p><p><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/ben-burton-9a035521/'>Ben Burton</a> — <a href='https://www.reheroes.ai/'>reHeroes</a> <br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <itunes:author>PropertyMe</itunes:author>
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    <pubDate>Mon, 04 Sep 2023 11:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/13522219/transcript" type="text/html" />
    <itunes:duration>833</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>11</itunes:episode>
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  <item>
    <itunes:title>Ep10: Supporting staff through change — with Sarah Dawson</itunes:title>
    <title>Ep10: Supporting staff through change — with Sarah Dawson</title>
    <itunes:summary><![CDATA["From a leadership perspective, I think that the goal is to help people to find their value in the new way of working." — Sarah Dawson  This episode features  tips from Sarah Dawson and Kate Sunol from PropertyMe on how to support your staff through change by sharing the vision and guiding them to find their value.  Reach out and continue the conversation... Connect with Sarah Dawson and Kate Sunol — PropertyMe ]]></itunes:summary>
    <description><![CDATA[<p>&quot;From a leadership perspective, I think that the goal is to help people to find their value in the new way of working.&quot;<br/>— Sarah Dawson<br/><br/>This episode features  tips from Sarah Dawson and Kate Sunol from PropertyMe on how to support your staff through change by sharing the vision and guiding them to find their value.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/sadawson/'>Sarah Dawson</a> and <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>&quot;From a leadership perspective, I think that the goal is to help people to find their value in the new way of working.&quot;<br/>— Sarah Dawson<br/><br/>This episode features  tips from Sarah Dawson and Kate Sunol from PropertyMe on how to support your staff through change by sharing the vision and guiding them to find their value.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/sadawson/'>Sarah Dawson</a> and <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 21 Aug 2023 09:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/13439121/transcript" type="text/html" />
    <itunes:duration>761</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>10</itunes:episode>
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  <item>
    <itunes:title>Ep9: Navigating mortgage stress with landlords — with Ricky Briggs</itunes:title>
    <title>Ep9: Navigating mortgage stress with landlords — with Ricky Briggs</title>
    <itunes:summary><![CDATA[“Yes we've had, you know, two months of no interest rate rises but the pressure is now kicking in from months four, five and six. So it's more important now to be on the phone to landlords and checking in with where they are."  — Ricky Briggs This episode features  tips from Ricky Briggs, Advantage Group and Kate Sunol, PropertyMe on how to know how to help landlords navigate mortgage pressure, and keep business within the agency.  Reach out and continue the conversation... Connect ...]]></itunes:summary>
    <description><![CDATA[<p>“Yes we&apos;ve had, you know, two months of no interest rate rises but the pressure is now kicking in from months four, five and six. So it&apos;s more important now to be on the phone to landlords and checking in with where they are.&quot; <br/>— Ricky Briggs</p><p>This episode features  tips from Ricky Briggs, Advantage Group and Kate Sunol, PropertyMe on how to know how to help landlords navigate mortgage pressure, and keep business within the agency.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.instagram.com/rickybriggsinrealestate/'>Ricky Briggs</a> — <a href='https://advantagegroup.eldersrealestate.com.au/team/22/'>Advantage Group</a> <br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“Yes we&apos;ve had, you know, two months of no interest rate rises but the pressure is now kicking in from months four, five and six. So it&apos;s more important now to be on the phone to landlords and checking in with where they are.&quot; <br/>— Ricky Briggs</p><p>This episode features  tips from Ricky Briggs, Advantage Group and Kate Sunol, PropertyMe on how to know how to help landlords navigate mortgage pressure, and keep business within the agency.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.instagram.com/rickybriggsinrealestate/'>Ricky Briggs</a> — <a href='https://advantagegroup.eldersrealestate.com.au/team/22/'>Advantage Group</a> <br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <itunes:author>PropertyMe</itunes:author>
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    <pubDate>Mon, 07 Aug 2023 08:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/13358890/transcript" type="text/html" />
    <itunes:duration>824</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>9</itunes:episode>
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  <item>
    <itunes:title>Ep8: Granting the golden handcuffs — with Kristen Porter</itunes:title>
    <title>Ep8: Granting the golden handcuffs — with Kristen Porter</title>
    <itunes:summary><![CDATA[“One of the things I always look at is do their strengths complement yours? You know, have you done a team profiling session? Do you know what each other's strengths are? Because obviously like can attract like and we don't want to be building a team or building ownership around the same type of people.”  — Kristen Porter This episode features practical tips from Kristen Porter, O*NO Legal and Kate Sunol, PropertyMe on how to know when it's right to lock in the golden handcuffs, and sett...]]></itunes:summary>
    <description><![CDATA[<p>“One of the things I always look at is do their strengths complement yours? You know, have you done a team profiling session? Do you know what each other&apos;s strengths are? Because obviously like can attract like and we don&apos;t want to be building a team or building ownership around the same type of people.” <br/>— Kristen Porter</p><p>This episode features practical tips from Kristen Porter, O*NO Legal and Kate Sunol, PropertyMe on how to know when it&apos;s right to lock in the golden handcuffs, and setting up partnerships to succeed.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/kristen-porter-889ab886/'>Kristen Porter</a> — <a href='https://www.onolegal.com.au/'>O*NO Legal</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“One of the things I always look at is do their strengths complement yours? You know, have you done a team profiling session? Do you know what each other&apos;s strengths are? Because obviously like can attract like and we don&apos;t want to be building a team or building ownership around the same type of people.” <br/>— Kristen Porter</p><p>This episode features practical tips from Kristen Porter, O*NO Legal and Kate Sunol, PropertyMe on how to know when it&apos;s right to lock in the golden handcuffs, and setting up partnerships to succeed.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/kristen-porter-889ab886/'>Kristen Porter</a> — <a href='https://www.onolegal.com.au/'>O*NO Legal</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <itunes:author>PropertyMe</itunes:author>
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    <pubDate>Mon, 24 Jul 2023 09:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/13273893/transcript" type="text/html" />
    <itunes:duration>1034</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>8</itunes:episode>
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  <item>
    <itunes:title>Ep7: Supporting professional Property Managers to succeed — with Sharni Campbell</itunes:title>
    <title>Ep7: Supporting professional Property Managers to succeed — with Sharni Campbell</title>
    <itunes:summary><![CDATA[“A lot of the reasons that people get into a job are those tangible benefits that you see, like: it's a good salary, I can work Monday to Friday, or whatever it is. And then what keeps them there is the intangible stuff which for Property Managers. A lot of what I hear is how meaningful their work is, I think that's so important to acknowledge that.”  — Sharni Campbell This episode features practical tips from Sharni Campbell, SC People and Kate Sunol, PropertyMe on what does a professio...]]></itunes:summary>
    <description><![CDATA[<p>“A lot of the reasons that people get into a job are those tangible benefits that you see, like: it&apos;s a good salary, I can work Monday to Friday, or whatever it is. And then what keeps them there is the intangible stuff which for Property Managers. A lot of what I hear is how meaningful their work is, I think that&apos;s so important to acknowledge that.” <br/>— Sharni Campbell</p><p>This episode features practical tips from Sharni Campbell, SC People and Kate Sunol, PropertyMe on what does a professional, &apos;career&apos; Property Manager how to match the right candidate to the the right team for long term success.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/sharni-campbell-658248164/'>Sharni Campbell</a> — <a href='https://www.scpeople.com.au/'>SC People</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“A lot of the reasons that people get into a job are those tangible benefits that you see, like: it&apos;s a good salary, I can work Monday to Friday, or whatever it is. And then what keeps them there is the intangible stuff which for Property Managers. A lot of what I hear is how meaningful their work is, I think that&apos;s so important to acknowledge that.” <br/>— Sharni Campbell</p><p>This episode features practical tips from Sharni Campbell, SC People and Kate Sunol, PropertyMe on what does a professional, &apos;career&apos; Property Manager how to match the right candidate to the the right team for long term success.<br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/sharni-campbell-658248164/'>Sharni Campbell</a> — <a href='https://www.scpeople.com.au/'>SC People</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2193795/episodes/13233969-ep7-supporting-professional-property-managers-to-succeed-with-sharni-campbell.mp3" length="15265322" type="audio/mpeg" />
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    <itunes:author>PropertyMe</itunes:author>
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    <pubDate>Mon, 17 Jul 2023 09:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2193795/13233969/transcript" type="text/html" />
    <itunes:duration>1269</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>7</itunes:episode>
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  <item>
    <itunes:title>Ep6: Tackling repairs and maintenance customer service — with Taylor Coleman</itunes:title>
    <title>Ep6: Tackling repairs and maintenance customer service — with Taylor Coleman</title>
    <itunes:summary><![CDATA["The other big piece of that is actually understanding what these assets are worth in the home. Because as an owner, if I want to say hey just slap another hundred dollars to fix that oven, but in reality that oven is 10 years old, it’s had 10 maintenance jobs and it’s not worth anything anymore, that’s just an irresponsible decision financially." — Taylor Coleman  This episode features practical tips from Taylor Coleman from Tapi and Kate Sunol from PropertyMe on the What level of service is...]]></itunes:summary>
    <description><![CDATA[<p>&quot;The other big piece of that is actually understanding what these assets are worth in the home. Because as an owner, if I want to say hey just slap another hundred dollars to fix that oven, but in reality that oven is 10 years old, it’s had 10 maintenance jobs and it’s not worth anything anymore, that’s just an irresponsible decision financially.&quot;<br/>— Taylor Coleman<br/><br/>This episode features practical tips from Taylor Coleman from Tapi and Kate Sunol from PropertyMe on the What level of service is expected from landlords and tenants, what is achievable, and if a repair and maintenance process can actually add value to your property management service.</p><p><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/taylor-coleman-9264a285/'>Taylor Coleman</a> — <a href='https://www.tapihq.com/'>Tapi</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>&quot;The other big piece of that is actually understanding what these assets are worth in the home. Because as an owner, if I want to say hey just slap another hundred dollars to fix that oven, but in reality that oven is 10 years old, it’s had 10 maintenance jobs and it’s not worth anything anymore, that’s just an irresponsible decision financially.&quot;<br/>— Taylor Coleman<br/><br/>This episode features practical tips from Taylor Coleman from Tapi and Kate Sunol from PropertyMe on the What level of service is expected from landlords and tenants, what is achievable, and if a repair and maintenance process can actually add value to your property management service.</p><p><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/taylor-coleman-9264a285/'>Taylor Coleman</a> — <a href='https://www.tapihq.com/'>Tapi</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 10 Jul 2023 14:00:00 +1000</pubDate>
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    <itunes:duration>719</itunes:duration>
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    <itunes:title>Ep5: Starting strong, tackling new roles in Property Management — with Hayley Mitchell</itunes:title>
    <title>Ep5: Starting strong, tackling new roles in Property Management — with Hayley Mitchell</title>
    <itunes:summary><![CDATA[“If you are that person in leadership put up your hand and offer your services as a mentor to others because although you might be giving your time, it is really rewarding to know that you are helping someone else through their career and their journey as well.”  — Hayley Mitchell This episode features practical tips from Hayley Mitchell, Mitchell PT, and Kate Sunol, PropertyMe on fostering the success of new talent in our industry through training, mentoring, and building a community.  ...]]></itunes:summary>
    <description><![CDATA[<p>“If you are that person in leadership put up your hand and offer your services as a mentor to others because although you might be giving your time, it is really rewarding to know that you are helping someone else through their career and their journey as well.” <br/>— Hayley Mitchell</p><p>This episode features practical tips from Hayley Mitchell, Mitchell PT, and Kate Sunol, PropertyMe on fostering the success of new talent in our industry through training, mentoring, and building a community. <br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hayley-mitchell-9b49a65/'>Hayley Mitchell</a> — <a href='https://www.linkedin.com/company/mitchell-pt/'>Mitchell PT</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“If you are that person in leadership put up your hand and offer your services as a mentor to others because although you might be giving your time, it is really rewarding to know that you are helping someone else through their career and their journey as well.” <br/>— Hayley Mitchell</p><p>This episode features practical tips from Hayley Mitchell, Mitchell PT, and Kate Sunol, PropertyMe on fostering the success of new talent in our industry through training, mentoring, and building a community. <br/><br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hayley-mitchell-9b49a65/'>Hayley Mitchell</a> — <a href='https://www.linkedin.com/company/mitchell-pt/'>Mitchell PT</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 03 Jul 2023 07:00:00 +1000</pubDate>
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    <itunes:duration>584</itunes:duration>
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    <itunes:title> Ep4: Taking opportunities — with Katrina Tarrant</itunes:title>
    <title> Ep4: Taking opportunities — with Katrina Tarrant</title>
    <itunes:summary><![CDATA[“Everything that's great in my life has come from the property industry. The most amazing experiences, travel, lifelong friendships. I imagine myself with sort of this image in a book one dimensional black and black and white on the paper. And real estate has coloured me in and, and brought me to life.”  — Katrina Tarrant This episode features practical tips from Katrina Tarrant from Harcourts and the NSW Property Services Expert Panel and Kate Sunol from PropertyMe on stepping up and ta...]]></itunes:summary>
    <description><![CDATA[<p>“Everything that&apos;s great in my life has come from the property industry. The most amazing experiences, travel, lifelong friendships. I imagine myself with sort of this image in a book one dimensional black and black and white on the paper. And real estate has coloured me in and, and brought me to life.” <br/>— Katrina Tarrant</p><p>This episode features practical tips from Katrina Tarrant from Harcourts and the NSW Property Services Expert Panel and Kate Sunol from PropertyMe on stepping up and taking every opportunity available for your career.<br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/katrina-tarrant-a1b10ab9/'>Katrina Tarrant </a>— <a href='https://www.linkedin.com/company/harcourts-new-south-wales/'>Harcourts</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“Everything that&apos;s great in my life has come from the property industry. The most amazing experiences, travel, lifelong friendships. I imagine myself with sort of this image in a book one dimensional black and black and white on the paper. And real estate has coloured me in and, and brought me to life.” <br/>— Katrina Tarrant</p><p>This episode features practical tips from Katrina Tarrant from Harcourts and the NSW Property Services Expert Panel and Kate Sunol from PropertyMe on stepping up and taking every opportunity available for your career.<br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/katrina-tarrant-a1b10ab9/'>Katrina Tarrant </a>— <a href='https://www.linkedin.com/company/harcourts-new-south-wales/'>Harcourts</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 26 Jun 2023 08:00:00 +1000</pubDate>
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    <itunes:duration>819</itunes:duration>
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    <itunes:title>Ep3: Top tips for a tech migration — with Natalie Hastings</itunes:title>
    <title>Ep3: Top tips for a tech migration — with Natalie Hastings</title>
    <itunes:summary><![CDATA[“So it absolutely all comes down to preparation. We can't say that enough to anyone changing software, prepare, prepare, prepare.”  — Natalie Hastings This episode features practical tips from Natalie Hastings from hastings + co and Kate Sunol from PropertyMe on how to plan and manage a software migration and set your team up for success.   Reach out and continue the conversation... Connect with Natalie Hastings — Hastings + co Connect with Kate Sunol — PropertyMe Grab resources fro...]]></itunes:summary>
    <description><![CDATA[<p>“So it absolutely all comes down to preparation. We can&apos;t say that enough to anyone changing software, prepare, prepare, prepare.” <br/>— Natalie Hastings</p><p>This episode features practical tips from Natalie Hastings from hastings + co and Kate Sunol from PropertyMe on how to plan and manage a software migration and set your team up for success.<br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/natalie-hastings-salomone-46251a1b/'>Natalie Hastings</a> — <a href='https://www.hastingsandco.com.au/'>Hastings + co</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a><br/>Grab <a href='https://propertyme.link/ep3'>resources</a> from this episode to get started</p>]]></description>
    <content:encoded><![CDATA[<p>“So it absolutely all comes down to preparation. We can&apos;t say that enough to anyone changing software, prepare, prepare, prepare.” <br/>— Natalie Hastings</p><p>This episode features practical tips from Natalie Hastings from hastings + co and Kate Sunol from PropertyMe on how to plan and manage a software migration and set your team up for success.<br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/natalie-hastings-salomone-46251a1b/'>Natalie Hastings</a> — <a href='https://www.hastingsandco.com.au/'>Hastings + co</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a><br/>Grab <a href='https://propertyme.link/ep3'>resources</a> from this episode to get started</p>]]></content:encoded>
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    <pubDate>Thu, 15 Jun 2023 11:00:00 +1000</pubDate>
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    <itunes:duration>737</itunes:duration>
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    <itunes:season>1</itunes:season>
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    <itunes:title>Ep2: Understanding buyer psychology to help you win more business — with Hermione Hart</itunes:title>
    <title>Ep2: Understanding buyer psychology to help you win more business — with Hermione Hart</title>
    <itunes:summary><![CDATA[“Questions hold the answers... so the more questions that you can ask in all areas, especially to you clients, the more that you're going to learn.”  — Hermione Hart This episode features practical tips from Hermione Hart from Sidekick Consulting and Kate Sunol from PropertyMe on how asking the right questions can help you identify your customer's "why" and craft your messaging to show how you help support them in achieving their goals.    Reach out and continue the conversation... ...]]></itunes:summary>
    <description><![CDATA[<p>“Questions hold the answers... so the more questions that you can ask in all areas, especially to you clients, the more that you&apos;re going to learn.” <br/>— Hermione Hart</p><p>This episode features practical tips from Hermione Hart from Sidekick Consulting and Kate Sunol from PropertyMe on how asking the right questions can help you identify your customer&apos;s &quot;why&quot; and craft your messaging to show how you help support them in achieving their goals. <br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hermionegardiner/'>Hermione Hart</a> — <a href='https://www.sidekick.net.au/'>Sidekick</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“Questions hold the answers... so the more questions that you can ask in all areas, especially to you clients, the more that you&apos;re going to learn.” <br/>— Hermione Hart</p><p>This episode features practical tips from Hermione Hart from Sidekick Consulting and Kate Sunol from PropertyMe on how asking the right questions can help you identify your customer&apos;s &quot;why&quot; and craft your messaging to show how you help support them in achieving their goals. <br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/hermionegardiner/'>Hermione Hart</a> — <a href='https://www.sidekick.net.au/'>Sidekick</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Sun, 11 Jun 2023 16:00:00 +1000</pubDate>
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    <itunes:duration>688</itunes:duration>
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    <itunes:season>1</itunes:season>
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    <itunes:title>Ep1: Structuring your department for efficiency — with Christina Lennie from Stafflink</itunes:title>
    <title>Ep1: Structuring your department for efficiency — with Christina Lennie from Stafflink</title>
    <itunes:summary><![CDATA[“We have approximately 5,500 properties... we grew from a humble 200, so I feel like we've really felt the pains, the ups and downs of growing a real estate business and growing that team that goes in and around it and that's what led us here...”  — Christina Lennie This episode features practical tips from Christina Lennie from Stafflink and Kate Sunol from PropertyMe on how reviewing your property management department structure can help your team work to their strengths and create mor...]]></itunes:summary>
    <description><![CDATA[<p>“We have approximately 5,500 properties... we grew from a humble 200, so I feel like we&apos;ve really felt the pains, the ups and downs of growing a real estate business and growing that team that goes in and around it and that&apos;s what led us here...” <br/>— Christina Lennie</p><p>This episode features practical tips from Christina Lennie from Stafflink and Kate Sunol from PropertyMe on how reviewing your property management department structure can help your team work to their strengths and create more efficiencies around your processes. <br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/christina-lennie-9051a7b4/'>Christina Lennie</a> — <a href='https://stafflink.com.au/'>Stafflink</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></description>
    <content:encoded><![CDATA[<p>“We have approximately 5,500 properties... we grew from a humble 200, so I feel like we&apos;ve really felt the pains, the ups and downs of growing a real estate business and growing that team that goes in and around it and that&apos;s what led us here...” <br/>— Christina Lennie</p><p>This episode features practical tips from Christina Lennie from Stafflink and Kate Sunol from PropertyMe on how reviewing your property management department structure can help your team work to their strengths and create more efficiencies around your processes. <br/> <br/><b>Reach out and continue the conversation...<br/></b>Connect with <a href='https://www.linkedin.com/in/christina-lennie-9051a7b4/'>Christina Lennie</a> — <a href='https://stafflink.com.au/'>Stafflink</a><br/>Connect with <a href='https://www.linkedin.com/in/katesunol/'>Kate Sunol</a> — <a href='https://www.linkedin.com/company/propertyme/'>PropertyMe</a></p>]]></content:encoded>
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    <pubDate>Mon, 05 Jun 2023 07:00:00 +1000</pubDate>
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    <itunes:duration>803</itunes:duration>
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    <itunes:title>Coming soon...</itunes:title>
    <title>Coming soon...</title>
    <itunes:summary><![CDATA[Property Management &amp; Me is a series from PropertyMe bring quick tips and insights from across Australia and New Zealand to make a difference to your every day property management practice. ]]></itunes:summary>
    <description><![CDATA[<p>Property Management &amp; Me is a series from PropertyMe bring quick tips and insights from across Australia and New Zealand to make a difference to your every day property management practice.</p>]]></description>
    <content:encoded><![CDATA[<p>Property Management &amp; Me is a series from PropertyMe bring quick tips and insights from across Australia and New Zealand to make a difference to your every day property management practice.</p>]]></content:encoded>
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    <pubDate>Tue, 23 May 2023 11:00:00 +1000</pubDate>
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