Best Behaviour Wed, 13 May 2026 20:47:11 -0400 http://www.interchange.com.au/our-podcast en-au © 2026 Best Behaviour - powered by Interchange yes 0f3fccf3-5bcf-59f8-ac53-311f61bef705 marketing@interchange.com.au Gabrielle Harris - Interchange episodic false This is Best Behaviour, the podcast that navigates workplace culture, one story at a time. Hosted by Interchange CEO Gabe Harris, our podcast covers the latest trends, strategies, and best practices to help companies cultivate a culture of excellence. 

From interviews with leaders at Australia’s most prominent businesses to true-crime-style case studies, every episode offers a deep dive into the intricacies of culture. If you’re looking for creative ideas, valuable insights, and stories that stick, you’re in the right place.

Best Behaviour is produced by Interchange, a management consultancy creatively transforming organisations. Find out more about Interchange here: https://www.interchange.com.au

]]> Buzzsprout (https://www.buzzsprout.com) culture change, culture, management consultancy, business, leadership, board governance, training, HR Gabrielle Harris - Interchange marketing@interchange.com.au https://storage.buzzsprout.com/5g33dxr57aai01a6l65jzz30sn8k?.jpg Best Behaviour http://www.interchange.com.au/our-podcast Lessons From Antarctica With Rachael Robertson Lessons From Antarctica With Rachael Robertson In this episode, Chris Gabardi and Jess Thuring sit down with Antarctic expedition leader, bestselling author, and international keynote speaker Rachael Robertson to explore what leadership really demands when you’re isolated, under pressure, and unable to step away.

From the legendary “Bacon Wars” to powerful lessons on respect, boundaries, and team dynamics, Rachael shares the real stories and raw insights she gained in Antarctica, the most unforgiving (and unforgettable) leadership classroom on Earth.


More about Rachael:

https://www.rachaelrobertson.com.au/

Linkedin

Respect Trumps Harmony

Leading on The Edge


CHAPTERS

00:00 — Who Is Rachael Robertson?

02:10 — A Career Built on “Having a Go”

06:50 — Preparing for a Year You Can’t Leave

08:10 — Arriving at the Bottom of the World

10:30 — What Antarctica Is Really About

12:00 — Respect Trumps Harmony

18:00 — Scrutiny of the Leader, Boundaries and Support

24:00 — The Shades of Grey Working in Antarctica

28:00 — Conflict, Consensus and the Hard Lesson of Over-Consultation

30:50 — The Bacon Wars

34:00 — No Triangles: The Tool That Changed Rachael’s Leadership Forever

37:00 — Recovery After Antarctica

39:30 — Lightning Round

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode, Chris Gabardi and Jess Thuring sit down with Antarctic expedition leader, bestselling author, and international keynote speaker Rachael Robertson to explore what leadership really demands when you’re isolated, under pressure, and unable to step away.

From the legendary “Bacon Wars” to powerful lessons on respect, boundaries, and team dynamics, Rachael shares the real stories and raw insights she gained in Antarctica, the most unforgiving (and unforgettable) leadership classroom on Earth.


More about Rachael:

https://www.rachaelrobertson.com.au/

Linkedin

Respect Trumps Harmony

Leading on The Edge


CHAPTERS

00:00 — Who Is Rachael Robertson?

02:10 — A Career Built on “Having a Go”

06:50 — Preparing for a Year You Can’t Leave

08:10 — Arriving at the Bottom of the World

10:30 — What Antarctica Is Really About

12:00 — Respect Trumps Harmony

18:00 — Scrutiny of the Leader, Boundaries and Support

24:00 — The Shades of Grey Working in Antarctica

28:00 — Conflict, Consensus and the Hard Lesson of Over-Consultation

30:50 — The Bacon Wars

34:00 — No Triangles: The Tool That Changed Rachael’s Leadership Forever

37:00 — Recovery After Antarctica

39:30 — Lightning Round

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-18254580 Mon, 01 Dec 2025 06:00:00 +1100 2654 3 8 full true Play Hard, Work Better: With Camey O’Keefe Play Hard, Work Better: With Camey O’Keefe This week, Interchangers Gabe Harris & Pete Murphy sat down with seriously playful creative strategist, Camey O'Keefe to chat all things play in the workplace.

Camey takes us on her journey from creative suit in agency land to director of Gambol. Camey brings a clear-eyed view on why play is a powerful tool for building high-performing teams, sparking creativity, and strengthening culture.

Together, they explore the everyday habits and behaviours that shape how we work: the language we use, the way we show up, and the invisible rules that hold us back. From Lego to leadership, and even a bit of hide-and-seek, it’s a practical conversation about bringing more lightness (and effectiveness) into the way we lead.


Find Cam:

Gambol


Reading/Listening List:

Primed to Perform - Neel Doshi & Lindsay McGregor

Great Design is Serious Not Solemn - Paula Scher

Playing Big- Tara Mohr

Meditations- Marcus Aurelius


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> This week, Interchangers Gabe Harris & Pete Murphy sat down with seriously playful creative strategist, Camey O'Keefe to chat all things play in the workplace.

Camey takes us on her journey from creative suit in agency land to director of Gambol. Camey brings a clear-eyed view on why play is a powerful tool for building high-performing teams, sparking creativity, and strengthening culture.

Together, they explore the everyday habits and behaviours that shape how we work: the language we use, the way we show up, and the invisible rules that hold us back. From Lego to leadership, and even a bit of hide-and-seek, it’s a practical conversation about bringing more lightness (and effectiveness) into the way we lead.


Find Cam:

Gambol


Reading/Listening List:

Primed to Perform - Neel Doshi & Lindsay McGregor

Great Design is Serious Not Solemn - Paula Scher

Playing Big- Tara Mohr

Meditations- Marcus Aurelius


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-17818619 Mon, 13 Oct 2025 11:00:00 +1100 2942 3 7 full true The Creative Advantage The Creative Advantage In this episode of Best Behaviour, Felix Johnson sits down with Psychologist,  Georgia Marasco and Interchange's new General Manager, Pete Murphy, to explore how creativity gives organisations an edge in times of change. Free‑associating their way from change-playbooks to neuroscience to Lego, they reveal how a creative approach makes change not only stick, but spark excitement and momentum across an organisation.


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode of Best Behaviour, Felix Johnson sits down with Psychologist,  Georgia Marasco and Interchange's new General Manager, Pete Murphy, to explore how creativity gives organisations an edge in times of change. Free‑associating their way from change-playbooks to neuroscience to Lego, they reveal how a creative approach makes change not only stick, but spark excitement and momentum across an organisation.


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabrielle Harris - Interchange Buzzsprout-17592455 Mon, 11 Aug 2025 00:00:00 +1000 2057 3 6 full false (REWIND) Offsites: Interchange's Secret to Success (REWIND) Offsites: Interchange's Secret to Success As we kick off FY26, it’s never been clearer that genuine team connection, a clear strategy, and deeply embedded purpose are essential ingredients for success.

Fresh from our 2025 offsite in Bright (where we unpacked all of this and more) we were reminded of a conversation Sophie and Felix had around this time last year. In it, they unearthed one of Interchange’s most powerful, yet often overlooked, secret weapons:

Offsites.

In this Best Behaviour rewind, Sophie and Felix explore why it's so important to step away from the day-to-day matters - to work on the business, not just in it - and how we use that time to Go Platinum at Interchange.


Find the Role Clarity resource Sophie mentioned here

Find our ideas for low budget offsite activities here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> As we kick off FY26, it’s never been clearer that genuine team connection, a clear strategy, and deeply embedded purpose are essential ingredients for success.

Fresh from our 2025 offsite in Bright (where we unpacked all of this and more) we were reminded of a conversation Sophie and Felix had around this time last year. In it, they unearthed one of Interchange’s most powerful, yet often overlooked, secret weapons:

Offsites.

In this Best Behaviour rewind, Sophie and Felix explore why it's so important to step away from the day-to-day matters - to work on the business, not just in it - and how we use that time to Go Platinum at Interchange.


Find the Role Clarity resource Sophie mentioned here

Find our ideas for low budget offsite activities here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-17343166 Tue, 15 Jul 2025 09:00:00 +1000 1927 3 5 full false The Bear vs Suits: Culture Comparison The Bear vs Suits: Culture Comparison In this episode of Best Behaviour, Georgia and Gabe dive deep into two of their all-time favourite shows - The Bear and Suits. They explore the psychodynamics, leadership styles, and emotional undercurrents driving the characters, teams, and power struggles in both series.

What do a high-pressure kitchen and a high-stakes law firm have in common? More than you’d think. Georgia and Gabe examine how these fictional settings mirror the realities of the hospitality and legal industries, and what these portrayals reveal about human behaviour.

Whether you're a media junkie or just want to see your favourite shows through a new lens, this episode is your invitation to watch smarter, feel deeper, and learn something unexpected along the way.

Check out Georgia's article here. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode of Best Behaviour, Georgia and Gabe dive deep into two of their all-time favourite shows - The Bear and Suits. They explore the psychodynamics, leadership styles, and emotional undercurrents driving the characters, teams, and power struggles in both series.

What do a high-pressure kitchen and a high-stakes law firm have in common? More than you’d think. Georgia and Gabe examine how these fictional settings mirror the realities of the hospitality and legal industries, and what these portrayals reveal about human behaviour.

Whether you're a media junkie or just want to see your favourite shows through a new lens, this episode is your invitation to watch smarter, feel deeper, and learn something unexpected along the way.

Check out Georgia's article here. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-17310951 Mon, 23 Jun 2025 06:00:00 +1000 2115 3 4 full false Iconic Changemakers Iconic Changemakers In this episode of Best Behaviour, Gabe, Georgia and Jess each select an iconic change maker who inspires them, and unpack the bold moves that made these individuals true agents of change. 

Georgia dives into the story of Patagonia founder Yvon Chouinard, Jess champions ultramarathon runner and motivational speaker, Nedd Brockmann, And Gabe takes choses country music legend and creative philanthropist, Dolly Parton.

Of course, it wouldn’t be Best Behaviour without a creative twist. The trio channel their inner publicists in the second half of the episode, pitching their changemakers like PR pros, and tackling a few unexpected questions.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode of Best Behaviour, Gabe, Georgia and Jess each select an iconic change maker who inspires them, and unpack the bold moves that made these individuals true agents of change. 

Georgia dives into the story of Patagonia founder Yvon Chouinard, Jess champions ultramarathon runner and motivational speaker, Nedd Brockmann, And Gabe takes choses country music legend and creative philanthropist, Dolly Parton.

Of course, it wouldn’t be Best Behaviour without a creative twist. The trio channel their inner publicists in the second half of the episode, pitching their changemakers like PR pros, and tackling a few unexpected questions.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-16980509 Mon, 28 Apr 2025 09:00:00 +1000 1545 3 3 full false Creativity and Learning Design Creativity and Learning Design On this episode of Best Behaviour, we sit down with Kylie Burns to explore all things creativity and learning design — from how we harness it, to why it matters more than ever in today’s world.

We’re also joined by some very special guests who bring their fresh eyes and innate creativity to some of the trickiest organisational challenges. From origami cows to camping, their ideas might just surprise you.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> On this episode of Best Behaviour, we sit down with Kylie Burns to explore all things creativity and learning design — from how we harness it, to why it matters more than ever in today’s world.

We’re also joined by some very special guests who bring their fresh eyes and innate creativity to some of the trickiest organisational challenges. From origami cows to camping, their ideas might just surprise you.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-16868078 Thu, 17 Apr 2025 11:00:00 +1000 2778 3 2 full false Best Behaviour True Crime: Episode 1 - The Rise and Fall of a Finance Giant Best Behaviour True Crime: Episode 1 - The Rise and Fall of a Finance Giant Welcome back to the 2025 season of Best Behaviour! This year we've given the podcast a creative refresh, kicking things off with Episode 1 of our True Crime series.

In this episode, we dive into The Rise and Fall of Bennet and Clarke Capital, a finance firm in its golden era - until a high-stakes merger changes everything. As priorities shift, psychosocial hazards emerge and cyber safety is pushed into the background. And when a devastating data leak occurs, the firm’s response reveals just how deep the cracks run…

A gripping story of secrets, blame, and cultural failure that will leave you guessing until the very end.

Want to see more of our work at Interchange? Check out our case studies HERE

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Welcome back to the 2025 season of Best Behaviour! This year we've given the podcast a creative refresh, kicking things off with Episode 1 of our True Crime series.

In this episode, we dive into The Rise and Fall of Bennet and Clarke Capital, a finance firm in its golden era - until a high-stakes merger changes everything. As priorities shift, psychosocial hazards emerge and cyber safety is pushed into the background. And when a devastating data leak occurs, the firm’s response reveals just how deep the cracks run…

A gripping story of secrets, blame, and cultural failure that will leave you guessing until the very end.

Want to see more of our work at Interchange? Check out our case studies HERE

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-16802518 Mon, 17 Mar 2025 14:00:00 +1100 1807 3 1 full false Best Behaviour 2024: Wrapped Best Behaviour 2024: Wrapped On our final episode of Best Behaviour 2024, we're celebrating the season in style with Gabe and Felix presenting the Interchange FROGS awards. Framed around our core company values, they shoutout the most thought-provoking ideas, inspiring guests, and funniest moments (including a bloopers reel!) that defined the season, and provide a sneak-peak into what's in store for 2025. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> On our final episode of Best Behaviour 2024, we're celebrating the season in style with Gabe and Felix presenting the Interchange FROGS awards. Framed around our core company values, they shoutout the most thought-provoking ideas, inspiring guests, and funniest moments (including a bloopers reel!) that defined the season, and provide a sneak-peak into what's in store for 2025. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-16244269 Fri, 20 Dec 2024 17:00:00 +1100 1509 2 20 full false 0G to 5G: The Ins and Outs of Cyber Culture with Krishna Guda 0G to 5G: The Ins and Outs of Cyber Culture with Krishna Guda On this week's episode of Best Behaviour, Gabe is joined by Krishna Guda, CFO at Tait Communications and cyber expert with decades of experience in the telecommunications industry, for a conversation about why culture is the cornerstone of cybersecurity, the innovative idea of a youth advisory board, and their predictions for the future of the industry.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> On this week's episode of Best Behaviour, Gabe is joined by Krishna Guda, CFO at Tait Communications and cyber expert with decades of experience in the telecommunications industry, for a conversation about why culture is the cornerstone of cybersecurity, the innovative idea of a youth advisory board, and their predictions for the future of the industry.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-16173653 Fri, 13 Dec 2024 16:00:00 +1100 2136 2 19 full false The Culture Commute - Psychosocial Safety at the Board Level The Culture Commute - Psychosocial Safety at the Board Level On this week's Culture Commute, Felix, our Senior Consulting Manager, and Georgia, our Consultant and resident psychologist, take the mics for a thought-provoking conversation about the challenges of pushing psychosocial safety as a board level priority.

And in a behind-the-scenes look into a recent Psychosocial Program rollout, they'll share how Interchange’s innovative approach to culture change—paired with strong support from the CEO—was key to its success.

The Culture Commute: Safe and Sound - Behind the Curtain

The Culture Commute: PsychoWHAT? Unpacking the Terminology around Psychosocial Hazards and Psychological Safety

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> On this week's Culture Commute, Felix, our Senior Consulting Manager, and Georgia, our Consultant and resident psychologist, take the mics for a thought-provoking conversation about the challenges of pushing psychosocial safety as a board level priority.

And in a behind-the-scenes look into a recent Psychosocial Program rollout, they'll share how Interchange’s innovative approach to culture change—paired with strong support from the CEO—was key to its success.

The Culture Commute: Safe and Sound - Behind the Curtain

The Culture Commute: PsychoWHAT? Unpacking the Terminology around Psychosocial Hazards and Psychological Safety

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-16130745 Wed, 04 Dec 2024 13:00:00 +1100 1304 2 18 full false Banking on Courage: Unconventional Career Paths with Deepti Sachdeva Banking on Courage: Unconventional Career Paths with Deepti Sachdeva On this episode of Best Behaviour, Gabe has a powerful and personal conversation with Westpac's Head of Enterprise Capability & Transformation, Deepti Sachdeva, about career-defining moments, unconventional pathways, and the power of courage. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> On this episode of Best Behaviour, Gabe has a powerful and personal conversation with Westpac's Head of Enterprise Capability & Transformation, Deepti Sachdeva, about career-defining moments, unconventional pathways, and the power of courage. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-16130737 Fri, 22 Nov 2024 16:00:00 +1100 2931 2 17 full false BONUS Culture Commute - Interchange Escapes BONUS Culture Commute - Interchange Escapes Today on a BONUS Culture Commute episode, one of our newest Interchangers, Jess, has her debut on the mic, joined by Chris for a conversation about Interchange's newest initiative - Interchange Escapes.

For more details on Interchange Escapes, click here. Or if you’re interested in an Escape day of your own, get in touch here.

Please note: 'Interchange Escapes' is currently a Melbourne-only initiative, however we work all across Australia and Internationally, so if you'd like to explore this opportunity in your area please get in touch.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Today on a BONUS Culture Commute episode, one of our newest Interchangers, Jess, has her debut on the mic, joined by Chris for a conversation about Interchange's newest initiative - Interchange Escapes.

For more details on Interchange Escapes, click here. Or if you’re interested in an Escape day of your own, get in touch here.

Please note: 'Interchange Escapes' is currently a Melbourne-only initiative, however we work all across Australia and Internationally, so if you'd like to explore this opportunity in your area please get in touch.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15988525 Fri, 25 Oct 2024 16:00:00 +1100 1307 2 16 full false The Culture Commute - The Mid FY Slump: Sustaining Motivation Through Christmas The Culture Commute - The Mid FY Slump: Sustaining Motivation Through Christmas Today on the Culture Commute, Gabe and Georgia discuss the notorious Christmas and mid FY slump, why it affects us more in the Southern hemisphere, and some ways of minimising its negative effects, both as a team and individually.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Today on the Culture Commute, Gabe and Georgia discuss the notorious Christmas and mid FY slump, why it affects us more in the Southern hemisphere, and some ways of minimising its negative effects, both as a team and individually.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-15947020 Fri, 18 Oct 2024 16:00:00 +1100 1611 2 15 full false The Culture Commute - AI Can't Tell if You're Funny: The Future of Recruitment The Culture Commute - AI Can't Tell if You're Funny: The Future of Recruitment Today, Chris sits down with Interchange's very own People and Culture Director, Eve Brennan, for an insight into how AI and technological advancements are affecting the world of recruitment and people and culture. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Today, Chris sits down with Interchange's very own People and Culture Director, Eve Brennan, for an insight into how AI and technological advancements are affecting the world of recruitment and people and culture. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-15901503 Fri, 11 Oct 2024 16:00:00 +1100 1366 2 14 full false Navigating Turbulence: A Culture Conversation with Virgin Australia’s People Chief Navigating Turbulence: A Culture Conversation with Virgin Australia’s People Chief Gabe and Felix sat down for a conversation with Lisa Burquest, Chief People Officer at Virgin Australia, to discuss how the company has focused on its culture since being acquired by Bain Capital in 2020, surviving airline shutdowns due to the COVID pandemic, the business case for prioritising culture and finding purpose in change and improvement. 



Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe and Felix sat down for a conversation with Lisa Burquest, Chief People Officer at Virgin Australia, to discuss how the company has focused on its culture since being acquired by Bain Capital in 2020, surviving airline shutdowns due to the COVID pandemic, the business case for prioritising culture and finding purpose in change and improvement. 



Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-15591287 Fri, 16 Aug 2024 15:00:00 +1000 3112 2 13 full false Xero-ing in: Finding Purpose with Tam Somers Xero-ing in: Finding Purpose with Tam Somers This week on Best Behaviour Gabe sits down with Tam Somers from Xero. 

Tam has been leading Sustainability at Xero since 2022, and since April 2024 has been General Manager of Sustainability and Impact. She has also spent time at Telstra and Glencore, had a stint with the Department of Foreign Affairs, and has a PhD in Comparative Media and Cultural Studies. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> This week on Best Behaviour Gabe sits down with Tam Somers from Xero. 

Tam has been leading Sustainability at Xero since 2022, and since April 2024 has been General Manager of Sustainability and Impact. She has also spent time at Telstra and Glencore, had a stint with the Department of Foreign Affairs, and has a PhD in Comparative Media and Cultural Studies. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15472128 Fri, 26 Jul 2024 16:00:00 +1000 2647 2 12 full false The Culture Commute - Adaptive Leadership: Beyond Technical Problem Solving The Culture Commute - Adaptive Leadership: Beyond Technical Problem Solving One of our newest Interchangers Georgia joins Gabe on the mics today to dive into Adaptive Leadership - what being an adaptive leader is, and why you should be leaning in to adaptive challenges.

You can download the articles Gabe and Georgia mentioned here:

The Anxiety of Learning

The Work of Leadership

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> One of our newest Interchangers Georgia joins Gabe on the mics today to dive into Adaptive Leadership - what being an adaptive leader is, and why you should be leaning in to adaptive challenges.

You can download the articles Gabe and Georgia mentioned here:

The Anxiety of Learning

The Work of Leadership

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15401986 Fri, 12 Jul 2024 15:00:00 +1000 1686 2 11 full false The Culture Commute - Offsites, the Interchange Secret to Success The Culture Commute - Offsites, the Interchange Secret to Success Sophie jumped on a call with Felix to talk about our recent Interchange offsite on the Gold Coast, why it's important to take time away to work ON the business instead of IN the business, and how we optimise the time away from client work to Go Platinum at Interchange.

Find the Role Clarity resource Sophie mentioned here

Find our ideas for low budget offsite activities here


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Sophie jumped on a call with Felix to talk about our recent Interchange offsite on the Gold Coast, why it's important to take time away to work ON the business instead of IN the business, and how we optimise the time away from client work to Go Platinum at Interchange.

Find the Role Clarity resource Sophie mentioned here

Find our ideas for low budget offsite activities here


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15274763 Fri, 21 Jun 2024 16:00:00 +1000 1927 2 10 full false The Culture Commute - Quitting, Role Changes & Handling Transitions The Culture Commute - Quitting, Role Changes & Handling Transitions Gabe and Nick sit down to talk about his last few months at Interchange, why he chose to give so much notice, and how respectfully transitioning out of a role can work for both the individual and a business. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe and Nick sit down to talk about his last few months at Interchange, why he chose to give so much notice, and how respectfully transitioning out of a role can work for both the individual and a business. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15249055 Fri, 14 Jun 2024 17:00:00 +1000 907 2 9 full false The Culture Commute - Country Road in Culture Crisis The Culture Commute - Country Road in Culture Crisis Fresh off the press - Gabe and Chris look into how Country Road could have handled their recent exposure as a 'toxic workplace' differently, drawing on more than a decade of culture work with some of Australia's biggest companies at Interchange. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Fresh off the press - Gabe and Chris look into how Country Road could have handled their recent exposure as a 'toxic workplace' differently, drawing on more than a decade of culture work with some of Australia's biggest companies at Interchange. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15209969 Fri, 07 Jun 2024 17:00:00 +1000 1493 2 8 full false Brett Shoemaker: Purpose-driven Sustainability Brett Shoemaker: Purpose-driven Sustainability With 17 years at Microsoft under his belt and time at both CEDA and the CSIRO, Brett Shoemaker lives and breathes sustainability technology. In this episode of Best Behaviour Gabe and Chris chatted to Brett about finding purpose in his work and the small but impactful ways we can all make a difference in our workplaces for a better future. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> With 17 years at Microsoft under his belt and time at both CEDA and the CSIRO, Brett Shoemaker lives and breathes sustainability technology. In this episode of Best Behaviour Gabe and Chris chatted to Brett about finding purpose in his work and the small but impactful ways we can all make a difference in our workplaces for a better future. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15167186 Fri, 31 May 2024 16:00:00 +1000 2960 2 7 full false The Culture Commute (REWIND) - Chernobyl: Lessons in Safety Culture The Culture Commute (REWIND) - Chernobyl: Lessons in Safety Culture In this episode of The Culture Commute from 2023 Gabe sat down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture.

Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an accelerant for culture change that would have otherwise taken generations.

Follow Gabe here
and Nick here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode of The Culture Commute from 2023 Gabe sat down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture.

Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an accelerant for culture change that would have otherwise taken generations.

Follow Gabe here
and Nick here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15128306 Fri, 24 May 2024 16:00:00 +1000 1722 2 6 full false BONUS EPISODE: Safe and Sound - behind the curtain! BONUS EPISODE: Safe and Sound - behind the curtain! DON'T TELL ANYONE YOU LISTENED TO THIS PODCAST!

Take a peak behind the curtain of our creative approach to Psychosocial safety event, now in its third iteration, 'Safe and Sound'.

Sophie and Felix break down all the science and secrets behind this immersive Interchange experience.

Get all the details and secure your ticket here, use code PODCAST50 for 50% off the ticket price... and remember, if you DO come, don't give away the surprise!

The psychosocial hazards that Felix and Sophie used for their game at the end of the episode:
Job Demands
Low Job Control
Poor Support
Lack of Role Clarity
Poor Organisational Change Management
Inadequate Reward & Recognition
Poor Organisational Justice
Traumatic Events or Material
Remote or Isolated Work
Poor Physical Environment
Violence & Aggression
Bullying
Harrassment
Conflict or Poor Workplace Relationships & Interactions

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> DON'T TELL ANYONE YOU LISTENED TO THIS PODCAST!

Take a peak behind the curtain of our creative approach to Psychosocial safety event, now in its third iteration, 'Safe and Sound'.

Sophie and Felix break down all the science and secrets behind this immersive Interchange experience.

Get all the details and secure your ticket here, use code PODCAST50 for 50% off the ticket price... and remember, if you DO come, don't give away the surprise!

The psychosocial hazards that Felix and Sophie used for their game at the end of the episode:
Job Demands
Low Job Control
Poor Support
Lack of Role Clarity
Poor Organisational Change Management
Inadequate Reward & Recognition
Poor Organisational Justice
Traumatic Events or Material
Remote or Isolated Work
Poor Physical Environment
Violence & Aggression
Bullying
Harrassment
Conflict or Poor Workplace Relationships & Interactions

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15084961 Fri, 17 May 2024 17:00:00 +1000 1830 2 5 bonus false Lendlease: Leading Safety from the Front with Chris Doyle Lendlease: Leading Safety from the Front with Chris Doyle 'Brave people telling honest stories' - this is what Chris Doyle puts Lendlease's astounding safety leadership down to. Chris is Lendlease's Group Head of EHS and Operational Assurance and an Abassador for NSW Mentally Healthy Workplaces. Interchange's Chris Gabardi and Felix Johnson had the pleasure of unpacking the property giant's safety story over the last couple of decades with Chris, before looking to the future with new Psychosocial legislation rolling out nation-wide.

Grab your ticket to our Psychosocial Safety event here. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> 'Brave people telling honest stories' - this is what Chris Doyle puts Lendlease's astounding safety leadership down to. Chris is Lendlease's Group Head of EHS and Operational Assurance and an Abassador for NSW Mentally Healthy Workplaces. Interchange's Chris Gabardi and Felix Johnson had the pleasure of unpacking the property giant's safety story over the last couple of decades with Chris, before looking to the future with new Psychosocial legislation rolling out nation-wide.

Grab your ticket to our Psychosocial Safety event here. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15084838 Fri, 17 May 2024 16:00:00 +1000 2993 2 4 full false The Culture Commute - AI with Dr Sean Gallagher The Culture Commute - AI with Dr Sean Gallagher Dr Sean Gallagher is back to chat all things AI and Future of Work with Gabe and Sophie.

You can find all the details about Humanova and the work that Sean does here and follow him on Linkedin here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Dr Sean Gallagher is back to chat all things AI and Future of Work with Gabe and Sophie.

You can find all the details about Humanova and the work that Sean does here and follow him on Linkedin here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15044006 Fri, 10 May 2024 16:00:00 +1000 2312 2 3 full false Clemenger Group: Leading through Humility and Candor with Raj Tapper Clemenger Group: Leading through Humility and Candor with Raj Tapper Raj Tapper is Chief People Officer and Board Director at Clemenger Group, a holding company of more than 20 companies involved in advertising and marketing communications throughout Australia and New Zealand.

Gabe and Sophie sat down with Raj to talk about her decision to shift industries and take the helm as Chief People Officer at Clemenger, her upbringing as the child of immigrants in the UK, and the way this influences her leadership style in her current role.

You can find out more about Raj and Clemenger Group here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Raj Tapper is Chief People Officer and Board Director at Clemenger Group, a holding company of more than 20 companies involved in advertising and marketing communications throughout Australia and New Zealand.

Gabe and Sophie sat down with Raj to talk about her decision to shift industries and take the helm as Chief People Officer at Clemenger, her upbringing as the child of immigrants in the UK, and the way this influences her leadership style in her current role.

You can find out more about Raj and Clemenger Group here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-15001656 Fri, 03 May 2024 17:00:00 +1000 2850 2 2 full false The Culture Commute - 2024 Ins and Outs The Culture Commute - 2024 Ins and Outs Best Behaviour is back for its second season and kicks off with a Culture Commute from Gabe, Chris and Sophie about what's IN and what's OUT in 2024. 

From Plant Parenting to Office Jargon, our three fearless hosts cover what needs to go in the business world for 2024 and what's here to stay.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Best Behaviour is back for its second season and kicks off with a Culture Commute from Gabe, Chris and Sophie about what's IN and what's OUT in 2024. 

From Plant Parenting to Office Jargon, our three fearless hosts cover what needs to go in the business world for 2024 and what's here to stay.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-14959465 Fri, 26 Apr 2024 16:00:00 +1000 1605 2 1 full false The Culture Commute - What do songwriting, improv, karaoke, and portaloos have in common? The Culture Commute - What do songwriting, improv, karaoke, and portaloos have in common? Join us for the final Culture Commute of our special Summer Season - a chat between Interchange's Gabe, Dave, and Felix about unhinged songwriting, inspiration, R&D, and the importance of courage in creativity. 

Stay tuned for Season 2 - coming soon!

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Join us for the final Culture Commute of our special Summer Season - a chat between Interchange's Gabe, Dave, and Felix about unhinged songwriting, inspiration, R&D, and the importance of courage in creativity. 

Stay tuned for Season 2 - coming soon!

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-14736161 Fri, 22 Mar 2024 12:00:00 +1100 1731 1 14 full false Kraft-ing Potential: Authentic Talent Development with Madelyn Ring Kraft-ing Potential: Authentic Talent Development with Madelyn Ring Gabe and Sophie sat down with Madelyn Ring, Chief People Officer for Kraft Heinz to talk all things talent. How do we hire the right people, how do we know when it's time to move on, and how do we encourage lateral movement in our organisations?

You can follow Madelyn here.

And read more about Kraft Heinz here.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe and Sophie sat down with Madelyn Ring, Chief People Officer for Kraft Heinz to talk all things talent. How do we hire the right people, how do we know when it's time to move on, and how do we encourage lateral movement in our organisations?

You can follow Madelyn here.

And read more about Kraft Heinz here.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-14671786 Tue, 12 Mar 2024 10:00:00 +1100 2390 1 13 full false John Pollaers OAM: A Purpose-Driven Career John Pollaers OAM: A Purpose-Driven Career Note:
This episode was recorded in early 2023. While we always record for 90 minutes, we didn't want to edit this down to fit our normal format so kept it for our summer series.

Please enjoy this full-length conversation with John Pollaers

In this episode, we explore the remarkable career of John Pollaers OAM, a figure synonymous with leadership in both the corporate and academic sectors. After beginning his working life in the Navy, John's first corporate foray was with Diageo, rising through the ranks to become President Asia Pacific. He further cemented his leadership prowess as CEO of major companies like Pacific Brands and Foster’s Group Limited. Acknowledged for his contributions to the manufacturing sector, education, and business with the Medal of the Order of Australia in 2018, John's influence extends to his role as Chancellor of Swinburne University of Technology since February 2019, where he champions innovation and excellence in higher education.
In 2022 John was made Non Executive Director for AGL - Gabe and Chris took the opportunity in early 2023 to sit down with John to talk about his life and career, digging in to what it means to be lead by an unwavering purpose.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Note:
This episode was recorded in early 2023. While we always record for 90 minutes, we didn't want to edit this down to fit our normal format so kept it for our summer series.

Please enjoy this full-length conversation with John Pollaers

In this episode, we explore the remarkable career of John Pollaers OAM, a figure synonymous with leadership in both the corporate and academic sectors. After beginning his working life in the Navy, John's first corporate foray was with Diageo, rising through the ranks to become President Asia Pacific. He further cemented his leadership prowess as CEO of major companies like Pacific Brands and Foster’s Group Limited. Acknowledged for his contributions to the manufacturing sector, education, and business with the Medal of the Order of Australia in 2018, John's influence extends to his role as Chancellor of Swinburne University of Technology since February 2019, where he champions innovation and excellence in higher education.
In 2022 John was made Non Executive Director for AGL - Gabe and Chris took the opportunity in early 2023 to sit down with John to talk about his life and career, digging in to what it means to be lead by an unwavering purpose.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-14314752 Tue, 16 Jan 2024 11:00:00 +1100 4702 1 12 full false The Culture Commute: 2023 creativity wrap - Interchange's Best and Fairest. The Culture Commute: 2023 creativity wrap - Interchange's Best and Fairest. Gabe and Chris took the opportunity while in Sydney recently to pin down Interchange's Project and Operations Director, Sandra, and get her behind the microphone. The three Interchange leaders talk about some of our most creative solutions to workplace problems, and one or two that weren't so successful. 


Best Behaviour is produced by Interchange, a management consultancy creatively transforming organisations. For more information about Interchange and how we can help you, visit https://www.interchange.com.au 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe and Chris took the opportunity while in Sydney recently to pin down Interchange's Project and Operations Director, Sandra, and get her behind the microphone. The three Interchange leaders talk about some of our most creative solutions to workplace problems, and one or two that weren't so successful. 


Best Behaviour is produced by Interchange, a management consultancy creatively transforming organisations. For more information about Interchange and how we can help you, visit https://www.interchange.com.au 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris Buzzsprout-14190823 Fri, 22 Dec 2023 10:00:00 +1100 2357 1 11 full false The Culture Commute - PsychoWHAT? Unpacking the terminology around Psychosocial Hazards and Psychological Safety The Culture Commute - PsychoWHAT? Unpacking the terminology around Psychosocial Hazards and Psychological Safety Gabe is joined by Nick and Bec to get into the nitty gritty of new psychosocial hazard legislation and what it means for you and your team.

You can read more about this on our blog.

Or attend our 'A Creative Approach to Addressing Psychosocial Hazards' event in Sydney on October 26th 2023, Best Behaviour listeners can get 50% off tickets by using the code PODCAST50 at checkout. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe is joined by Nick and Bec to get into the nitty gritty of new psychosocial hazard legislation and what it means for you and your team.

You can read more about this on our blog.

Or attend our 'A Creative Approach to Addressing Psychosocial Hazards' event in Sydney on October 26th 2023, Best Behaviour listeners can get 50% off tickets by using the code PODCAST50 at checkout. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris Buzzsprout-13740518 Mon, 09 Oct 2023 14:00:00 +1100 1528 1 10 full false Bunnings: Under the Hammer with Michael Schneider Bunnings: Under the Hammer with Michael Schneider Guest: Michael Schneider, CEO of Bunnings
Hosts: Gabe Harris and Chris Gabardi
Recorded at Bunnings Support Centre, Burnley, VIC
**************************************
Find out more about Interchange here: https://interchange.com.au
Find out more about Bunnings here: https://www.bunnings.com.au/
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Guest: Michael Schneider, CEO of Bunnings
Hosts: Gabe Harris and Chris Gabardi
Recorded at Bunnings Support Centre, Burnley, VIC
**************************************
Find out more about Interchange here: https://interchange.com.au
Find out more about Bunnings here: https://www.bunnings.com.au/
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris Buzzsprout-13662156 Tue, 26 Sep 2023 16:00:00 +1000 3288 1 9 full false MECCA: The Beauty of Education with Hayley Curcio MECCA: The Beauty of Education with Hayley Curcio In this episode, Gabe and Bec are joined by Hayley Curcio, Head of MECCAversity at MECCA Brands to discuss her experiences in shaping the culture of one of Australia’s biggest and most recognised brands.

MECCA originated in Melbourne in 1997, and have reshaped beauty in Australia and Aotearoa (New Zealand), with innovative retail and top-notch beauty experiences.

Founded by Jo Horgan, MECCA is now Australia's biggest luxury beauty seller, attracting 4 million customers annually through 100+ stores and online. They offer an exclusive collection of 200+ top global beauty brands and have a team of more than 6000.

Discussed in this episode:

  • MECCA's long-term organisational focus on education
  • Hayley's journey to her role as Head of MECCAversity
  • The cultural pillars that have supported MECCA's massive growth in recent years

Guest: Hayley Curcio
Hosts: Gabe Harris and Bec Hale
Recorded at Rolln Studios, Collingwood 2023

**************************************
Find out more about Interchange here: https://interchange.com.au
Find out more about MECCA here: https://www.mecca.com/en-au/about-mecca/
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/

**************************************
Find details for the first event in our 2023 Creative Approach Series 
'A Creative Approach to Addressing Psychosocial Hazards' here: https://www.eventbrite.com.au/e/a-creative-approach-to-addressing-psychosocial-hazards-tickets-678715715977?aff=podcast
use code PODCAST50 for 50% off your ticket price

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode, Gabe and Bec are joined by Hayley Curcio, Head of MECCAversity at MECCA Brands to discuss her experiences in shaping the culture of one of Australia’s biggest and most recognised brands.

MECCA originated in Melbourne in 1997, and have reshaped beauty in Australia and Aotearoa (New Zealand), with innovative retail and top-notch beauty experiences.

Founded by Jo Horgan, MECCA is now Australia's biggest luxury beauty seller, attracting 4 million customers annually through 100+ stores and online. They offer an exclusive collection of 200+ top global beauty brands and have a team of more than 6000.

Discussed in this episode:

  • MECCA's long-term organisational focus on education
  • Hayley's journey to her role as Head of MECCAversity
  • The cultural pillars that have supported MECCA's massive growth in recent years

Guest: Hayley Curcio
Hosts: Gabe Harris and Bec Hale
Recorded at Rolln Studios, Collingwood 2023

**************************************
Find out more about Interchange here: https://interchange.com.au
Find out more about MECCA here: https://www.mecca.com/en-au/about-mecca/
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/

**************************************
Find details for the first event in our 2023 Creative Approach Series 
'A Creative Approach to Addressing Psychosocial Hazards' here: https://www.eventbrite.com.au/e/a-creative-approach-to-addressing-psychosocial-hazards-tickets-678715715977?aff=podcast
use code PODCAST50 for 50% off your ticket price

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris Buzzsprout-13488407 Tue, 29 Aug 2023 13:00:00 +1000 2681 MECCA, education, workplace culture, MECCAversity, culture, women in leadership, leadership 1 8 full false The Culture Commute - Chernobyl: Lessons in Safety Culture The Culture Commute - Chernobyl: Lessons in Safety Culture In this episode of The Culture Commute Gabe sits down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture. Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an accelerant for culture change that would have otherwise taken generations. 


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode of The Culture Commute Gabe sits down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture. Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an accelerant for culture change that would have otherwise taken generations. 


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris Buzzsprout-13283697 Tue, 25 Jul 2023 14:00:00 +1000 1722 safety culture, psych safety, culture change, organisational psychology, business, chernobyl, NASA, Bollywood 1 7 full false Dr Sean Gallagher: The Future of Human Work Dr Sean Gallagher: The Future of Human Work Dr Sean Gallagher is the director of Swinburne University’s Centre for the New Workforce, Chief Investigator at the Australian Cobotics Centre, has a PhD in Chemistry, and is a member of the Future of Work advisory panel - In the latest episode of Best Behaviour, Gabe and Nick sat down with Sean to talk about the possible impact of AI on the workforce, Hybrid working, and the need to be nimble and experimental as we forge a new way of working into the future.

You can read more about Swinburne's Centre for the New Workforce here: https://www.swinburne.edu.au/research/centres-groups-clinics/centre-for-the-new-workforce/our-research/


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Dr Sean Gallagher is the director of Swinburne University’s Centre for the New Workforce, Chief Investigator at the Australian Cobotics Centre, has a PhD in Chemistry, and is a member of the Future of Work advisory panel - In the latest episode of Best Behaviour, Gabe and Nick sat down with Sean to talk about the possible impact of AI on the workforce, Hybrid working, and the need to be nimble and experimental as we forge a new way of working into the future.

You can read more about Swinburne's Centre for the New Workforce here: https://www.swinburne.edu.au/research/centres-groups-clinics/centre-for-the-new-workforce/our-research/


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-13129246 Thu, 29 Jun 2023 12:00:00 +1000 2977 sean, 1 6 full false The Culture Commute - Does Effective Strategy go Beyond the Bottom Line? The Culture Commute - Does Effective Strategy go Beyond the Bottom Line? The Culture Commute is our fortnightly in-house look at workplace culture. This episode Chris and Gabe look at Strategy - does it need to look beyond profit, or will money always be the driver of success?



Gabe's recommendation:
Zero podcast

Chris' recommendation:
Masters of Scale podcast  

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> The Culture Commute is our fortnightly in-house look at workplace culture. This episode Chris and Gabe look at Strategy - does it need to look beyond profit, or will money always be the driver of success?



Gabe's recommendation:
Zero podcast

Chris' recommendation:
Masters of Scale podcast  

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> https://bestbehaviourpodcast.buzzsprout.com Gabrielle Harris, Chris Gabardi Buzzsprout-13042772 Fri, 16 Jun 2023 14:00:00 +1000 1439 workplace culture, management, business, business strategy, profit, leadership 1 5 full false James Sutherland: Playing the Long Game James Sutherland: Playing the Long Game Gabe and Chris sat down with James Sutherland, CEO of Golf Australia. 

James has a wealth of experience in the world of sport and leadership, having spent 17 years as CEO of Cricket Australia, from 2001 to 2019.During his time at Cricket Australia, he oversaw the remarkable growth in cricket participation, over 250%, with female involvement increasing ten-fold, culminating in the 2020 Women’s ICC World Cup, which saw a record crowd of 86,000 at the MCG.

This episode dives into:
·     James’ time at Cricket Australia
·     The similarities (and differences) between sport and business,
·     The story behind the massive growth in women’s participation in cricket,
·     The continued efforts and challenges in gender equality within sport


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe and Chris sat down with James Sutherland, CEO of Golf Australia. 

James has a wealth of experience in the world of sport and leadership, having spent 17 years as CEO of Cricket Australia, from 2001 to 2019.During his time at Cricket Australia, he oversaw the remarkable growth in cricket participation, over 250%, with female involvement increasing ten-fold, culminating in the 2020 Women’s ICC World Cup, which saw a record crowd of 86,000 at the MCG.

This episode dives into:
·     James’ time at Cricket Australia
·     The similarities (and differences) between sport and business,
·     The story behind the massive growth in women’s participation in cricket,
·     The continued efforts and challenges in gender equality within sport


Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-12958644 Fri, 02 Jun 2023 13:00:00 +1000 3182 1 4 full false The Culture Commute - Do Companies Need A Purpose? The Culture Commute - Do Companies Need A Purpose? Welcome to The Culture Commute, where we tackle a workplace culture topic in the time it takes you to get to work. 

Today Chris and Gabe talk purpose. Is it important? Is it even necessary to have an organisational purpose? What about when purpose doesn't mean anything? 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Welcome to The Culture Commute, where we tackle a workplace culture topic in the time it takes you to get to work. 

Today Chris and Gabe talk purpose. Is it important? Is it even necessary to have an organisational purpose? What about when purpose doesn't mean anything? 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Buzzsprout-12855627 Thu, 18 May 2023 13:00:00 +1000 1151 1 3 full false Funlab: People-Focussed Motherfunners with Michael Schreiber and Chelsea Mannix Funlab: People-Focussed Motherfunners with Michael Schreiber and Chelsea Mannix Ever wondered how a business focussed on fun can function effectively? 

In this episode, Interchange’s Creative Director Chris Gabardi and COO Cade Witnish sit down with Michael Schreiber (CEO) and Chelsea Mannix (CPO) from Funlab, a company that creates unique entertainment experiences for people of all ages.  

 About Funlab: Funlab is an Australian-based company that was founded in 2010. With iconic brands like Strike Bowling, Holey Moley, Hijinx Hotel and Archie Brothers, they currently operate over 30 venues across Australia, New Zealand, and Singapore, and are expanding rapidly. Their venues are designed to be immersive, engaging, and above all, fun.  

During the interview, we discuss the following topics: 

·         The history of Funlab and how the company culture has changed over the years. 

·         The philosophy behind Funlab's approach to entertainment and how they strive to create unique experiences for their guests and team members (Motherfunners). 

·         Some of the challenges they have faced in the industry, including the impact of COVID-19 on their business, and how they maintained their strong culture throughout. 

·         Funlab traditions and rituals that play a key role in attraction and retention of great Motherfunners.  

·         Funlab's plans for the future, including expanding into the USA. 

More information about Interchange and the work we do: https://interchange.com.au
More information about Funlab: https://fun-lab.com 

 

Hosts: Chris Gabardi and Cade Witnish 
Guests: Michael Schreiber and Chelsea Mannix 
Producer: Niki Hayton

Recorded at Castaway Studios, Collingwood, 2023 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Ever wondered how a business focussed on fun can function effectively? 

In this episode, Interchange’s Creative Director Chris Gabardi and COO Cade Witnish sit down with Michael Schreiber (CEO) and Chelsea Mannix (CPO) from Funlab, a company that creates unique entertainment experiences for people of all ages.  

 About Funlab: Funlab is an Australian-based company that was founded in 2010. With iconic brands like Strike Bowling, Holey Moley, Hijinx Hotel and Archie Brothers, they currently operate over 30 venues across Australia, New Zealand, and Singapore, and are expanding rapidly. Their venues are designed to be immersive, engaging, and above all, fun.  

During the interview, we discuss the following topics: 

·         The history of Funlab and how the company culture has changed over the years. 

·         The philosophy behind Funlab's approach to entertainment and how they strive to create unique experiences for their guests and team members (Motherfunners). 

·         Some of the challenges they have faced in the industry, including the impact of COVID-19 on their business, and how they maintained their strong culture throughout. 

·         Funlab traditions and rituals that play a key role in attraction and retention of great Motherfunners.  

·         Funlab's plans for the future, including expanding into the USA. 

More information about Interchange and the work we do: https://interchange.com.au
More information about Funlab: https://fun-lab.com 

 

Hosts: Chris Gabardi and Cade Witnish 
Guests: Michael Schreiber and Chelsea Mannix 
Producer: Niki Hayton

Recorded at Castaway Studios, Collingwood, 2023 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-12754443 Mon, 01 May 2023 13:00:00 +1000 2521 1 2 full false Coles: Future-Proofing Culture with Josie Fakira and Fiona Scullion Coles: Future-Proofing Culture with Josie Fakira and Fiona Scullion In this episode, Gabe and Chris are joined by Josie Fakira, Coles General Manager of Organisational Effectiveness, and Fiona Scullion, Coles Culture Specialist, to discuss their experiences in shaping the culture of one of Australia’s oldest and most renowned institutions.

Coles has been a cornerstone of the Australian community, serving over 22 million customers today and employing 1% of the Australian population. Despite having a workforce of over 120,000 employees, Coles remains committed to being a community organisation. Josie and Fiona share insights into how Coles has maintained its community culture by nurturing micro-communities within the larger organisation.

Discussed in this episode:
-      The history of Coles
-      Capitalising on purpose and connection
-      Attraction vs retention
-      A culture of listening ‘you said, we did’
-      The power of creating rituals, symbols
-      Leadership and career pathways

Find out more about Interchange here: https://interchange.com.au
Find out more about Coles here: https://www.coles.com.au/about
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/

Guests: Josie Fakira and Fiona Scullion
Hosts: Gabe Harris and Chris Gabardi
Recorded at Castaway Studios, Collingwood 2023

Interchange acknowledges that we work and play on Wurundjeri land, and that this always has and always will be Aboriginal land. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> In this episode, Gabe and Chris are joined by Josie Fakira, Coles General Manager of Organisational Effectiveness, and Fiona Scullion, Coles Culture Specialist, to discuss their experiences in shaping the culture of one of Australia’s oldest and most renowned institutions.

Coles has been a cornerstone of the Australian community, serving over 22 million customers today and employing 1% of the Australian population. Despite having a workforce of over 120,000 employees, Coles remains committed to being a community organisation. Josie and Fiona share insights into how Coles has maintained its community culture by nurturing micro-communities within the larger organisation.

Discussed in this episode:
-      The history of Coles
-      Capitalising on purpose and connection
-      Attraction vs retention
-      A culture of listening ‘you said, we did’
-      The power of creating rituals, symbols
-      Leadership and career pathways

Find out more about Interchange here: https://interchange.com.au
Find out more about Coles here: https://www.coles.com.au/about
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/

Guests: Josie Fakira and Fiona Scullion
Hosts: Gabe Harris and Chris Gabardi
Recorded at Castaway Studios, Collingwood 2023

Interchange acknowledges that we work and play on Wurundjeri land, and that this always has and always will be Aboriginal land. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

]]> Gabe Harris - Interchange Buzzsprout-12672420 Tue, 18 Apr 2023 16:00:00 +1000 2657 1 1 full false