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  <title>Real Talk For Property Investors</title>

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  <copyright>© 2026 Real Talk For Property Investors</copyright>
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  <itunes:author>Samantha Eason</itunes:author>
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  <description><![CDATA[<p>Real Talk for Property Investors by EXCLUSIVELY MANAGED; the podcast that pulls back the curtain on the real world of managing investment properties in Brisbane.</p><p><br></p><p>I’m Samantha Eason; Principal and Licensee of Exclusively Managed, Property Management agency located in Brisbane.&nbsp; Each episode, I share the untold stories, hard lessons, and everyday realities that come with property management, from difficult tenants and dodgy maintenance to untrained managers and costly mistakes that could’ve been avoided.</p><p><br></p><p>This isn’t a sugar coated industry podcast. It’s honest, practical, and straight to the point, with a few laughs along the way. Whether you’re a property investor, landlord, or simply curious about what really goes on behind the scenes, Talking Property Management gives you the insight you didn’t know you needed.</p><p><br></p><p>I’ll be sharing real life experiences, expert advice, and proven strategies to help you avoid pitfalls, protect your assets, and get the most out of your investment.</p><p><br></p><p>And who knows… I might just be talking about your property manager in the next episode.</p><p><br></p>]]></description>
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  <itunes:keywords>Property Management, Property Investing, Investment Property, Landlord Advice, Rental Property, Real Estate, Wealth Building, Passive Income, Property Strategy, Tenant Management, Portfolio Growth, Property Market</itunes:keywords>
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    <itunes:name>Samantha Eason</itunes:name>
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  <item>
    <itunes:title>If The Dates Don’t Match Who Carries The Risk</itunes:title>
    <title>If The Dates Don’t Match Who Carries The Risk</title>
    <itunes:summary><![CDATA[A tenant asking for keys a week early sounds harmless, even polite. But when the lease commencement date stays the same and your property manager hands over possession anyway, you can end up with the worst of all worlds: no extra rent, messy documentation, and a serious landlord insurance headache if something goes wrong.  We walk through a simple scenario many property investors in Australia will recognise, then pull apart the hidden risk. Insurance policies often include vacancy and occupan...]]></itunes:summary>
    <description><![CDATA[<p>A tenant asking for keys a week early sounds harmless, even polite. But when the lease commencement date stays the same and your property manager hands over possession anyway, you can end up with the worst of all worlds: no extra rent, messy documentation, and a serious landlord insurance headache if something goes wrong.<br/><br/>We walk through a simple scenario many property investors in Australia will recognise, then pull apart the hidden risk. Insurance policies often include vacancy and occupancy conditions, and insurers care about who had access, who was living there, and when the tenancy legally began. If the paperwork says the property is vacant but the tenant is already sleeping there, using appliances, and moving furniture in, you’ve created a gap that can complicate a claim after fire, flooding, damage, injury, or a break-in.<br/><br/>We also get clear on what “good” property management looks like. We’re all for treating tenants well: reasonable communication, fast maintenance, and respect for someone’s home. But being helpful can’t mean making decisions with somebody else’s asset and risk. The solution is straightforward: align possession with the tenancy agreement by changing the lease start date and documenting it properly, and apply the same discipline when a tenancy ends.<br/><br/>If you want fewer surprises and tighter risk management on your investment property, press play. Subscribe for more straight talk, share this with a fellow landlord, and leave a review so more investors can avoid these quiet red flags.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>A tenant asking for keys a week early sounds harmless, even polite. But when the lease commencement date stays the same and your property manager hands over possession anyway, you can end up with the worst of all worlds: no extra rent, messy documentation, and a serious landlord insurance headache if something goes wrong.<br/><br/>We walk through a simple scenario many property investors in Australia will recognise, then pull apart the hidden risk. Insurance policies often include vacancy and occupancy conditions, and insurers care about who had access, who was living there, and when the tenancy legally began. If the paperwork says the property is vacant but the tenant is already sleeping there, using appliances, and moving furniture in, you’ve created a gap that can complicate a claim after fire, flooding, damage, injury, or a break-in.<br/><br/>We also get clear on what “good” property management looks like. We’re all for treating tenants well: reasonable communication, fast maintenance, and respect for someone’s home. But being helpful can’t mean making decisions with somebody else’s asset and risk. The solution is straightforward: align possession with the tenancy agreement by changing the lease start date and documenting it properly, and apply the same discipline when a tenancy ends.<br/><br/>If you want fewer surprises and tighter risk management on your investment property, press play. Subscribe for more straight talk, share this with a fellow landlord, and leave a review so more investors can avoid these quiet red flags.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Fri, 11 Sep 2026 09:00:00 +1000</pubDate>
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  <psc:chapter start="0:00" title="A Common Early Key Request" />
  <psc:chapter start="1:42" title="Who Does The Manager Serve" />
  <psc:chapter start="2:13" title="Vacancy Rules And Insurance Conditions" />
  <psc:chapter start="2:54" title="Claims Get Messy When Dates Clash" />
  <psc:chapter start="4:02" title="The Owner Gains Nothing" />
  <psc:chapter start="4:41" title="The Simple Fix Change The Start" />
  <psc:chapter start="6:03" title="Kind To Tenants Without Risk" />
  <psc:chapter start="7:17" title="What To Ask Your Property Manager" />
  <psc:chapter start="8:01" title="A Real Example And Final Checks" />
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    <itunes:duration>464</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>3</itunes:episode>
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    <itunes:title>The Rent Review Blind Spot Costing Landlords Thousands</itunes:title>
    <title>The Rent Review Blind Spot Costing Landlords Thousands</title>
    <itunes:summary><![CDATA[A property manager brags about scoring nearly $200 a week more rent, and the comments cheer like it’s proof the market has gone wild. We’re not buying it. A jump like that often means the owner has been undercharging for years, quietly bleeding thousands in lost rental income while everyone pats themselves on the back.  That’s not “great management”. That’s a rent review that should’ve happened 12 to 24 months earlier.  Samantha Eason will walk through the simple maths that makes this im...]]></itunes:summary>
    <description><![CDATA[<p>A property manager brags about scoring nearly $200 a week more rent, and the comments cheer like it’s proof the market has gone wild. We’re not buying it. A jump like that often means the owner has been undercharging for years, quietly bleeding thousands in lost rental income while everyone pats themselves on the back. </p><p>That’s not “great management”. That’s a rent review that should’ve happened 12 to 24 months earlier.<br/><br/>Samantha Eason will walk through the simple maths that makes this impossible to ignore: $100 a week under market is $5,200 a year gone. $150 is $7,800. $200 is more than $10,000. Most landlords never feel the pain until a tenant moves out and the property is suddenly advertised at the price it should’ve been all along. If you own an investment property in Brisbane, this is one of the easiest ways to check whether your current property management is genuinely protecting your returns.<br/><br/>Subscribe for more straight-talking landlord advice, share this with a mate who owns a rental, and leave a review so more Brisbane landlords stop losing money in silence. What’s the biggest sign your property manager is doing the bare minimum?</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>A property manager brags about scoring nearly $200 a week more rent, and the comments cheer like it’s proof the market has gone wild. We’re not buying it. A jump like that often means the owner has been undercharging for years, quietly bleeding thousands in lost rental income while everyone pats themselves on the back. </p><p>That’s not “great management”. That’s a rent review that should’ve happened 12 to 24 months earlier.<br/><br/>Samantha Eason will walk through the simple maths that makes this impossible to ignore: $100 a week under market is $5,200 a year gone. $150 is $7,800. $200 is more than $10,000. Most landlords never feel the pain until a tenant moves out and the property is suddenly advertised at the price it should’ve been all along. If you own an investment property in Brisbane, this is one of the easiest ways to check whether your current property management is genuinely protecting your returns.<br/><br/>Subscribe for more straight-talking landlord advice, share this with a mate who owns a rental, and leave a review so more Brisbane landlords stop losing money in silence. What’s the biggest sign your property manager is doing the bare minimum?</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Mon, 15 Jun 2026 11:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="The Rent Review Blind Spot Costing Landlords Thousands" />
  <psc:chapter start="2:01" title="The 200 Dollar Rent Brag" />
  <psc:chapter start="2:28" title="The Truth Behind Big Increases" />
  <psc:chapter start="2:50" title="Bare Minimum Versus Real Value" />
  <psc:chapter start="3:35" title="Simple Maths On Lost Rent" />
  <psc:chapter start="4:06" title="Why Fees Are The Wrong Focus" />
  <psc:chapter start="4:50" title="What Good Management Looks Like" />
  <psc:chapter start="5:50" title="Audit Offer And Final Warning" />
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    <itunes:duration>338</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>2</itunes:episode>
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    <itunes:title>Are We Blaming the Wrong People for Australia&#39;s Housing Crisis?</itunes:title>
    <title>Are We Blaming the Wrong People for Australia&#39;s Housing Crisis?</title>
    <itunes:summary><![CDATA[Blaming landlords feels satisfying, but it doesn’t build a single extra home. We take a hard look at Australia’s housing affordability problem and ask a pointed question: are we targeting the wrong cause while prices and rents keep climbing?  Samantha Eason in this episode will break down the forces that quietly drive the Australian housing crisis, starting with the rising cost to create housing. When materials, insurance, council charges, compliance, and finance all surge, replacement cost r...]]></itunes:summary>
    <description><![CDATA[<p>Blaming landlords feels satisfying, but it doesn’t build a single extra home. We take a hard look at Australia’s housing affordability problem and ask a pointed question: are we targeting the wrong cause while prices and rents keep climbing?<br/><br/>Samantha Eason in this episode will break down the forces that quietly drive the Australian housing crisis, starting with the rising cost to create housing. When materials, insurance, council charges, compliance, and finance all surge, replacement cost rises and existing home values follow. We also talk interest rates and why higher borrowing costs squeeze everyone, not just property investors. From there we get practical about the rental crisis: rents move when supply is tight and demand is strong, not because a landlord wakes up and “sets” the market.<br/><br/>Negative gearing gets its own reality check. We explain what it is, what it is not, and why it only applies when an investor is making a loss. We also dig into the uncomfortable but practical truth that most rental properties are owned by everyday Australians, not governments, and pushing investors out without replacing housing stock can worsen shortages. Then we tackle minimum housing standards, why safe housing matters, and how well meaning regulation can sometimes price low cost rentals out of existence, especially in older homes that have historically filled the affordability gap.<br/><br/>We finish by challenging the modern expectation that a first home should be a forever home, and we share a grounded alternative: take the first step, build equity, and progress over time. If you want clearer thinking on housing supply, rental affordability, and Australian property policy, hit play, then subscribe, share the episode with a mate, and leave a review so more people can find the conversation.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Blaming landlords feels satisfying, but it doesn’t build a single extra home. We take a hard look at Australia’s housing affordability problem and ask a pointed question: are we targeting the wrong cause while prices and rents keep climbing?<br/><br/>Samantha Eason in this episode will break down the forces that quietly drive the Australian housing crisis, starting with the rising cost to create housing. When materials, insurance, council charges, compliance, and finance all surge, replacement cost rises and existing home values follow. We also talk interest rates and why higher borrowing costs squeeze everyone, not just property investors. From there we get practical about the rental crisis: rents move when supply is tight and demand is strong, not because a landlord wakes up and “sets” the market.<br/><br/>Negative gearing gets its own reality check. We explain what it is, what it is not, and why it only applies when an investor is making a loss. We also dig into the uncomfortable but practical truth that most rental properties are owned by everyday Australians, not governments, and pushing investors out without replacing housing stock can worsen shortages. Then we tackle minimum housing standards, why safe housing matters, and how well meaning regulation can sometimes price low cost rentals out of existence, especially in older homes that have historically filled the affordability gap.<br/><br/>We finish by challenging the modern expectation that a first home should be a forever home, and we share a grounded alternative: take the first step, build equity, and progress over time. If you want clearer thinking on housing supply, rental affordability, and Australian property policy, hit play, then subscribe, share the episode with a mate, and leave a review so more people can find the conversation.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Tue, 02 Jun 2026 09:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Are We Blaming The Wrong People" />
  <psc:chapter start="2:25" title="Why Replacement Cost Lifts Prices" />
  <psc:chapter start="4:40" title="Interest Rates Change Everything" />
  <psc:chapter start="6:30" title="Rents Follow Supply And Demand" />
  <psc:chapter start="7:55" title="Negative Gearing Explained Simply" />
  <psc:chapter start="11:05" title="Private Investors Fill The Rental Gap" />
  <psc:chapter start="12:55" title="The Risks People Forget" />
  <psc:chapter start="14:05" title="Minimum Standards And Higher Rents" />
  <psc:chapter start="16:50" title="First Homes As Stepping Stones" />
  <psc:chapter start="19:05" title="Big Questions And A Practical Path" />
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    <itunes:duration>1148</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>3</itunes:season>
    <itunes:episode>1</itunes:episode>
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    <itunes:title>When Big Brands Fail Landlords: Real Risks Of Franchise Property Management</itunes:title>
    <title>When Big Brands Fail Landlords: Real Risks Of Franchise Property Management</title>
    <itunes:summary><![CDATA[Big logos can look safe, but your investment relies on quiet details that either get done right or cost you thousands. We pull back the curtain on franchise property management and show how task-based systems, rotating files and vague “internal reviews” can turn simple admin errors into lost rent, rejected insurance claims and broken tenant relationships. The story starts with a single breach notice issued incorrectly, then unravels into weeks of arrears and money the owner never sees.  Acros...]]></itunes:summary>
    <description><![CDATA[<p>Big logos can look safe, but your investment relies on quiet details that either get done right or cost you thousands. We pull back the curtain on franchise property management and show how task-based systems, rotating files and vague “internal reviews” can turn simple admin errors into lost rent, rejected insurance claims and broken tenant relationships. The story starts with a single breach notice issued incorrectly, then unravels into weeks of arrears and money the owner never sees.<br/><br/>Across the conversation, we map the weak points most landlords never get told about: fragmented teams where one person handles leasing, another handles routines, someone else emails owners, and a different voice talks to tenants. That fragmentation hides accountability. We share recent takeovers where exit reports said “clean” while kitchens and carpets told a different story, and where missing items slipped through because no one cross-checked entry and exit reports properly. When insurers later ask for precise dates, amounts and notices, the paperwork collapses under scrutiny.<br/><br/>We contrast that with a boutique, relationship-first model: one manager who knows your tenant by name, can recite the rent without opening the system, and keeps inspection, arrears and maintenance in the same tight loop. When legislation shifts, processes are rebuilt, not glossed over. When a mistake happens, it’s owned and fixed. You hear the practical questions to sanity-check your current provider: who issued the last breach, who did the last routine, what maintenance is outstanding. If those answers require four names, you know the risk you’re carrying.<br/><br/>If you’re ready to trade volume for stewardship and safeguard your returns with proper notices, clean reports and clear communication, press play and see what accountable property management feels like. Subscribe for more honest takes, share this with a landlord who needs it, and leave a review to help others find the show.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Big logos can look safe, but your investment relies on quiet details that either get done right or cost you thousands. We pull back the curtain on franchise property management and show how task-based systems, rotating files and vague “internal reviews” can turn simple admin errors into lost rent, rejected insurance claims and broken tenant relationships. The story starts with a single breach notice issued incorrectly, then unravels into weeks of arrears and money the owner never sees.<br/><br/>Across the conversation, we map the weak points most landlords never get told about: fragmented teams where one person handles leasing, another handles routines, someone else emails owners, and a different voice talks to tenants. That fragmentation hides accountability. We share recent takeovers where exit reports said “clean” while kitchens and carpets told a different story, and where missing items slipped through because no one cross-checked entry and exit reports properly. When insurers later ask for precise dates, amounts and notices, the paperwork collapses under scrutiny.<br/><br/>We contrast that with a boutique, relationship-first model: one manager who knows your tenant by name, can recite the rent without opening the system, and keeps inspection, arrears and maintenance in the same tight loop. When legislation shifts, processes are rebuilt, not glossed over. When a mistake happens, it’s owned and fixed. You hear the practical questions to sanity-check your current provider: who issued the last breach, who did the last routine, what maintenance is outstanding. If those answers require four names, you know the risk you’re carrying.<br/><br/>If you’re ready to trade volume for stewardship and safeguard your returns with proper notices, clean reports and clear communication, press play and see what accountable property management feels like. Subscribe for more honest takes, share this with a landlord who needs it, and leave a review to help others find the show.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-18093906</guid>
    <pubDate>Wed, 29 Oct 2025 10:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/18093906/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/18093906/transcript.json" type="application/json" />
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    <podcast:chapters url="https://www.buzzsprout.com/2146205/18093906/chapters.json" type="application/json" />
    <psc:chapters>
  <psc:chapter start="0:00" title="Setting The Stage: Tough Truths" />
  <psc:chapter start="2:22" title="The Franchise Promise vs Reality" />
  <psc:chapter start="3:38" title="Task-Based Management And Its Pitfalls" />
  <psc:chapter start="4:25" title="The Arrears Notice That Cost Thousands" />
  <psc:chapter start="6:24" title="How Systems Hide Mistakes" />
  <psc:chapter start="7:23" title="Insurance Claims Rejected" />
  <psc:chapter start="8:24" title="Takeovers Reveal Missed Basics" />
  <psc:chapter start="9:18" title="Why Boutique Ownership Matters" />
  <psc:chapter start="10:22" title="Personal Accountability And Care" />
  <psc:chapter start="12:04" title="Closing And Invitation To Connect" />
</psc:chapters>
    <itunes:duration>762</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>17</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Inside Franchise Property Management: Explaining The Structure</itunes:title>
    <title>Inside Franchise Property Management: Explaining The Structure</title>
    <itunes:summary><![CDATA[Think the big real estate brand keeps your property safe? We unpack why that comforting promise often cracks the moment you look behind the logo. Sam sits down with Brittany who spent most of her real estate career inside franchise offices, to map how the franchise structure really works, why oversight is thinner than you think, and how that gap translates into missed inspections, delayed rent reviews, and reactive maintenance that chips away at returns.  We start with the illusion of safety:...]]></itunes:summary>
    <description><![CDATA[<p>Think the big real estate brand keeps your property safe? We unpack why that comforting promise often cracks the moment you look behind the logo. Sam sits down with Brittany who spent most of her real estate career inside franchise offices, to map how the franchise structure really works, why oversight is thinner than you think, and how that gap translates into missed inspections, delayed rent reviews, and reactive maintenance that chips away at returns.<br/><br/>We start with the illusion of safety: the polished ads, the templated sites, the promise of a corporate safety net. Then we show the engine underneath independently owned offices with full control over staffing, training, workload, and priorities.<br/><br/>If you want a property manager who protects asset value rather than just ticking boxes, this conversation gives you the script. Ask who owns the office, who oversees your file, and how handovers, trust accounting, and maintenance workflows are reviewed. Don’t buy the logo hire the team, the process, and the proof.<br/><br/>If this helped you see the structure more clearly, follow the show, share it with a fellow investor, and leave a quick review to tell us what you want unpacked next.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Think the big real estate brand keeps your property safe? We unpack why that comforting promise often cracks the moment you look behind the logo. Sam sits down with Brittany who spent most of her real estate career inside franchise offices, to map how the franchise structure really works, why oversight is thinner than you think, and how that gap translates into missed inspections, delayed rent reviews, and reactive maintenance that chips away at returns.<br/><br/>We start with the illusion of safety: the polished ads, the templated sites, the promise of a corporate safety net. Then we show the engine underneath independently owned offices with full control over staffing, training, workload, and priorities.<br/><br/>If you want a property manager who protects asset value rather than just ticking boxes, this conversation gives you the script. Ask who owns the office, who oversees your file, and how handovers, trust accounting, and maintenance workflows are reviewed. Don’t buy the logo hire the team, the process, and the proof.<br/><br/>If this helped you see the structure more clearly, follow the show, share it with a fellow investor, and leave a quick review to tell us what you want unpacked next.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17975308-inside-franchise-property-management-explaining-the-structure.mp3" length="8130597" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17975308</guid>
    <pubDate>Wed, 08 Oct 2025 14:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17975308/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17975308/transcript.json" type="application/json" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17975308/transcript.srt" type="application/x-subrip" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17975308/transcript.vtt" type="text/vtt" />
    <podcast:chapters url="https://www.buzzsprout.com/2146205/17975308/chapters.json" type="application/json" />
    <psc:chapters>
  <psc:chapter start="0:00" title="Setting Up The “Structure Problem”" />
  <psc:chapter start="3:30" title="The Franchise Illusion Explained" />
  <psc:chapter start="5:40" title="Independence Behind One Logo" />
  <psc:chapter start="8:00" title="How Structure Fails Service" />
  <psc:chapter start="10:15" title="Quantity Over Quality Consequences" />
  <psc:chapter start="11:30" title="What Landlords Should Ask Next" />
</psc:chapters>
    <itunes:duration>675</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>16</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Your PM spent 15 minutes on exit? That’s not management, that’s comedy</itunes:title>
    <title>Your PM spent 15 minutes on exit? That’s not management, that’s comedy</title>
    <itunes:summary><![CDATA[Tired of “good enough” exit reports that lead to bond disputes, frustrated tenants, and falling asset value? We pull back the curtain on how thorough exit condition reports protect owners, respect tenants, and set the next lease up for success, without excuses or shortcuts. From verifying cleaning and distinguishing fair wear from grime, to setting clear outdoor standards and documenting maintenance and safety, we walk through a practical framework that keeps properties clean, functional, and...]]></itunes:summary>
    <description><![CDATA[<p>Tired of “good enough” exit reports that lead to bond disputes, frustrated tenants, and falling asset value? We pull back the curtain on how thorough exit condition reports protect owners, respect tenants, and set the next lease up for success, without excuses or shortcuts. From verifying cleaning and distinguishing fair wear from grime, to setting clear outdoor standards and documenting maintenance and safety, we walk through a practical framework that keeps properties clean, functional, and ahead of the market.<br/><br/>We talk candidly about the rise of rushed, 15 minute exits and why that habit is costing landlords! You’ll hear how to assess cleaning against the original entry standard, why an invoice isn’t proof of quality, and how to insist on re cleans when work falls short. <br/><br/>Expect clear, actionable steps for owners and property managers who want better outcomes: ask for full photo reports, compare against entry, log even minor defects, test appliances, and close the loop with follow up. <br/><br/>If this resonates, follow the show, share it with a fellow investor, and leave a quick review to help more landlords find practical, no nonsense property management advice.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Tired of “good enough” exit reports that lead to bond disputes, frustrated tenants, and falling asset value? We pull back the curtain on how thorough exit condition reports protect owners, respect tenants, and set the next lease up for success, without excuses or shortcuts. From verifying cleaning and distinguishing fair wear from grime, to setting clear outdoor standards and documenting maintenance and safety, we walk through a practical framework that keeps properties clean, functional, and ahead of the market.<br/><br/>We talk candidly about the rise of rushed, 15 minute exits and why that habit is costing landlords! You’ll hear how to assess cleaning against the original entry standard, why an invoice isn’t proof of quality, and how to insist on re cleans when work falls short. <br/><br/>Expect clear, actionable steps for owners and property managers who want better outcomes: ask for full photo reports, compare against entry, log even minor defects, test appliances, and close the loop with follow up. <br/><br/>If this resonates, follow the show, share it with a fellow investor, and leave a quick review to help more landlords find practical, no nonsense property management advice.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17956673-your-pm-spent-15-minutes-on-exit-that-s-not-management-that-s-comedy.mp3" length="10719560" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17956673</guid>
    <pubDate>Sun, 05 Oct 2025 10:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17956673/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17956673/transcript.json" type="application/json" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17956673/transcript.srt" type="application/x-subrip" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17956673/transcript.vtt" type="text/vtt" />
    <podcast:chapters url="https://www.buzzsprout.com/2146205/17956673/chapters.json" type="application/json" />
    <psc:chapters>
  <psc:chapter start="0:00" title="Why Exit Reports Matter" />
  <psc:chapter start="3:43" title="The Cost of Lazy Management" />
  <psc:chapter start="5:23" title="Cleaning vs Fair Wear Explained" />
  <psc:chapter start="7:00" title="Lawns, Gardens, Outdoor Standards" />
  <psc:chapter start="8:18" title="Maintenance, Safety, Evidence" />
  <psc:chapter start="10:00" title="Standards Shape Tenant Behaviour" />
  <psc:chapter start="12:25" title="Owner Oversight and Accountability" />
  <psc:chapter start="13:58" title="Market Reality and Expectations" />
  <psc:chapter start="15:35" title="Professionalism and Clear Summary" />
</psc:chapters>
    <itunes:duration>891</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>15</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>You&#39;re Being Robbed: The Truth About House and Land Packages Nobody Tells You</itunes:title>
    <title>You&#39;re Being Robbed: The Truth About House and Land Packages Nobody Tells You</title>
    <itunes:summary><![CDATA[Ready for a property bombshell that could save you $150,000?   Drawing from years of industry experience, we meticulously dismantle the glossy marketing facade to reveal how developers, builders, and agents systematically extract massive profits from unwitting buyers.  Using real figures and concrete examples, we demonstrate how a home that should cost around $680,000 (land at $400,000 plus construction at $280,000) mysteriously transforms into an $830,000+ "package deal" with that ...]]></itunes:summary>
    <description><![CDATA[<p>Ready for a property bombshell that could save you $150,000? <br/><br/>Drawing from years of industry experience, we meticulously dismantle the glossy marketing facade to reveal how developers, builders, and agents systematically extract massive profits from unwitting buyers. </p><p>Using real figures and concrete examples, we demonstrate how a home that should cost around $680,000 (land at $400,000 plus construction at $280,000) mysteriously transforms into an $830,000+ &quot;package deal&quot; with that extra $150,000 benefiting everyone except you.<br/><br/>But knowledge is power, and this episode arms you with actionable alternatives. By purchasing land separately and working directly with builders, you can potentially save enough to fund a second investment property or significantly upgrade your home&apos;s finishes. </p><p>Don&apos;t fall for the marketing hype that makes someone else wealthy at your expense. Take control of your property journey by understanding how the game really works and choosing to play by your own rules instead.<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ready for a property bombshell that could save you $150,000? <br/><br/>Drawing from years of industry experience, we meticulously dismantle the glossy marketing facade to reveal how developers, builders, and agents systematically extract massive profits from unwitting buyers. </p><p>Using real figures and concrete examples, we demonstrate how a home that should cost around $680,000 (land at $400,000 plus construction at $280,000) mysteriously transforms into an $830,000+ &quot;package deal&quot; with that extra $150,000 benefiting everyone except you.<br/><br/>But knowledge is power, and this episode arms you with actionable alternatives. By purchasing land separately and working directly with builders, you can potentially save enough to fund a second investment property or significantly upgrade your home&apos;s finishes. </p><p>Don&apos;t fall for the marketing hype that makes someone else wealthy at your expense. Take control of your property journey by understanding how the game really works and choosing to play by your own rules instead.<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17812900-you-re-being-robbed-the-truth-about-house-and-land-packages-nobody-tells-you.mp3" length="10815542" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17812900</guid>
    <pubDate>Thu, 11 Sep 2025 12:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17812900/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17812900/transcript.json" type="application/json" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17812900/transcript.srt" type="application/x-subrip" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17812900/transcript.vtt" type="text/vtt" />
    <podcast:chapters url="https://www.buzzsprout.com/2146205/17812900/chapters.json" type="application/json" />
    <psc:chapters>
  <psc:chapter start="0:00" title="Podcast Goals and Property Management" />
  <psc:chapter start="3:21" title="House and Land Packages Exposed" />
  <psc:chapter start="5:30" title="The Hidden Markup: A Real Example" />
  <psc:chapter start="8:46" title="How Developers and Agents Double Dip" />
  <psc:chapter start="11:46" title="Better Alternatives and Honest Advice" />
  <psc:chapter start="13:47" title="Industry Problems and Final Thoughts" />
</psc:chapters>
    <itunes:duration>899</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>14</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>QCAT Decisions Unpacked: Real Cases, Real Lessons (2)</itunes:title>
    <title>QCAT Decisions Unpacked: Real Cases, Real Lessons (2)</title>
    <itunes:summary><![CDATA[The decisions I’ll be reading from today are public rulings published by the Queensland Civil and Administrative Tribunal (QCAT). Everything I share is my own commentary and my opinion only. It should not be taken as legal advice. If you’re facing a similar issue, please seek independent legal advice or guidance specific to your situation. Ever wondered how a tenant who's 49 days behind in rent could avoid eviction? This fascinating deep dive into a real QCAT case reveals exactly how a simple...]]></itunes:summary>
    <description><![CDATA[<p>The decisions I’ll be reading from today are public rulings published by the Queensland Civil and Administrative Tribunal (QCAT). Everything I share is my own commentary and my opinion only. It should not be taken as legal advice. If you’re facing a similar issue, please seek independent legal advice or guidance specific to your situation.</p><p>Ever wondered how a tenant who&apos;s 49 days behind in rent could avoid eviction? This fascinating deep dive into a real QCAT case reveals exactly how a simple procedural error by a property management agency cost their landlord client what should have been a straightforward termination.<br/><br/>The devil truly is in the details when it comes to residential tenancy law.  By posting the notice rather than hand delivering it, and not accounting for delivery time in their calculations, they fell one day short of legal requirements. That single day meant the difference between success and failure at tribunal.<br/><br/>What makes this case particularly illuminating is how it demonstrates the strict, prescriptive nature of tenancy legislation across Australia. Despite the property manager&apos;s appeal argument that the tribunal should consider &quot;the substantial merits of the case,&quot; QCAT firmly held that mandatory notice periods cannot be waived or overlooked. The law is the law – not a grey area.<br/><br/>This episode offers invaluable lessons for property investors, managers and tenants alike. We explore best practices for issuing notices, common mistakes to avoid, and why understanding the difference between &quot;issuing&quot; and &quot;giving&quot; a notice matters. Whether you&apos;re managing properties professionally or simply want to better understand your rights, this breakdown of a real case reveals why attention to detail can make or break your position at tribunal.<br/><br/>Have you encountered similar situations where technical details impacted a tenancy dispute? Share your experiences or questions with us – we&apos;d love to hear your five cents on the matter!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>The decisions I’ll be reading from today are public rulings published by the Queensland Civil and Administrative Tribunal (QCAT). Everything I share is my own commentary and my opinion only. It should not be taken as legal advice. If you’re facing a similar issue, please seek independent legal advice or guidance specific to your situation.</p><p>Ever wondered how a tenant who&apos;s 49 days behind in rent could avoid eviction? This fascinating deep dive into a real QCAT case reveals exactly how a simple procedural error by a property management agency cost their landlord client what should have been a straightforward termination.<br/><br/>The devil truly is in the details when it comes to residential tenancy law.  By posting the notice rather than hand delivering it, and not accounting for delivery time in their calculations, they fell one day short of legal requirements. That single day meant the difference between success and failure at tribunal.<br/><br/>What makes this case particularly illuminating is how it demonstrates the strict, prescriptive nature of tenancy legislation across Australia. Despite the property manager&apos;s appeal argument that the tribunal should consider &quot;the substantial merits of the case,&quot; QCAT firmly held that mandatory notice periods cannot be waived or overlooked. The law is the law – not a grey area.<br/><br/>This episode offers invaluable lessons for property investors, managers and tenants alike. We explore best practices for issuing notices, common mistakes to avoid, and why understanding the difference between &quot;issuing&quot; and &quot;giving&quot; a notice matters. Whether you&apos;re managing properties professionally or simply want to better understand your rights, this breakdown of a real case reveals why attention to detail can make or break your position at tribunal.<br/><br/>Have you encountered similar situations where technical details impacted a tenancy dispute? Share your experiences or questions with us – we&apos;d love to hear your five cents on the matter!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17812283-qcat-decisions-unpacked-real-cases-real-lessons-2.mp3" length="8294730" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17812283</guid>
    <pubDate>Tue, 09 Sep 2025 10:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17812283/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/17812283/transcript.json" type="application/json" />
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    <psc:chapters>
  <psc:chapter start="0:00" title="Introducing the QCAT Case" />
  <psc:chapter start="3:38" title="Tenant&#39;s Rental Arrears Situation" />
  <psc:chapter start="5:35" title="The Real Estate&#39;s Appeal Attempt" />
  <psc:chapter start="8:07" title="Notice Period Requirements Explained" />
  <psc:chapter start="10:27" title="Lessons for Property Managers" />
</psc:chapters>
    <itunes:duration>689</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>13</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>QCAT Decisions Unpacked: Real Cases, Real Lessons</itunes:title>
    <title>QCAT Decisions Unpacked: Real Cases, Real Lessons</title>
    <itunes:summary><![CDATA[The decisions I’ll be reading from today are public rulings published by the Queensland Civil and Administrative Tribunal (QCAT). Everything I share is my own commentary and my opinion only. It should not be taken as legal advice. If you’re facing a similar issue, please seek independent legal advice or guidance specific to your situation. Ever wondered what happens when a $2,000 water bill lands after tenants move out? Dive into the fascinating world of rental disputes as I dissect a real QC...]]></itunes:summary>
    <description><![CDATA[<p>The decisions I’ll be reading from today are public rulings published by the Queensland Civil and Administrative Tribunal (QCAT). Everything I share is my own commentary and my opinion only. It should not be taken as legal advice. If you’re facing a similar issue, please seek independent legal advice or guidance specific to your situation.</p><p>Ever wondered what happens when a $2,000 water bill lands after tenants move out? Dive into the fascinating world of rental disputes as I dissect a real QCAT case that exposes critical gaps in property management practices.<br/><br/>While the property managers claimed no maintenance was ever reported, the tenants insisted they&apos;d flagged the problem multiple times. With no written documentation to support either side, the tribunal had to determine who should bear the cost of the excessive water charges. The outcome reveals how crucial proper documentation and proactive management truly are.<br/><br/>What makes this case particularly compelling is how it highlights everyday vulnerabilities in rental management. When the adjudicator ruled the tenants should only pay $200 of the nearly $1,900 claimed, it wasn&apos;t just about a leaky toilet - it was about who carries the burden of proof in these disputes. <br/><br/>As property managers, we must learn from these lessons. Are your maintenance reporting processes robust enough to withstand tribunal scrutiny? Do you follow up routine inspections with written confirmation of what was or wasn&apos;t reported? These simple steps could save thousands in disputed charges and protect your relationship with both landlords and tenants. <br/><br/>Listen now to gain valuable insights that could transform your approach to property management and dispute resolution. How would your processes hold up if challenged in QCAT tomorrow?</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>The decisions I’ll be reading from today are public rulings published by the Queensland Civil and Administrative Tribunal (QCAT). Everything I share is my own commentary and my opinion only. It should not be taken as legal advice. If you’re facing a similar issue, please seek independent legal advice or guidance specific to your situation.</p><p>Ever wondered what happens when a $2,000 water bill lands after tenants move out? Dive into the fascinating world of rental disputes as I dissect a real QCAT case that exposes critical gaps in property management practices.<br/><br/>While the property managers claimed no maintenance was ever reported, the tenants insisted they&apos;d flagged the problem multiple times. With no written documentation to support either side, the tribunal had to determine who should bear the cost of the excessive water charges. The outcome reveals how crucial proper documentation and proactive management truly are.<br/><br/>What makes this case particularly compelling is how it highlights everyday vulnerabilities in rental management. When the adjudicator ruled the tenants should only pay $200 of the nearly $1,900 claimed, it wasn&apos;t just about a leaky toilet - it was about who carries the burden of proof in these disputes. <br/><br/>As property managers, we must learn from these lessons. Are your maintenance reporting processes robust enough to withstand tribunal scrutiny? Do you follow up routine inspections with written confirmation of what was or wasn&apos;t reported? These simple steps could save thousands in disputed charges and protect your relationship with both landlords and tenants. <br/><br/>Listen now to gain valuable insights that could transform your approach to property management and dispute resolution. How would your processes hold up if challenged in QCAT tomorrow?</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17812219</guid>
    <pubDate>Tue, 09 Sep 2025 10:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Introduction to QCAT Case Review" />
  <psc:chapter start="2:47" title="The Water Bill Dispute Begins" />
  <psc:chapter start="4:21" title="Evidence and Contested Maintenance Reports" />
  <psc:chapter start="8:25" title="Adjudicator&#39;s Decision and Appeal" />
  <psc:chapter start="11:30" title="Samantha&#39;s Property Management Insights" />
  <psc:chapter start="13:27" title="Final Thoughts and Lessons Learned" />
</psc:chapters>
    <itunes:duration>783</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>12</itunes:episode>
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    <itunes:title>Chaos, Cameras, and Carelessness: The Rental Viewing Nightmare!</itunes:title>
    <title>Chaos, Cameras, and Carelessness: The Rental Viewing Nightmare!</title>
    <itunes:summary><![CDATA[Have you ever wondered what actually happens when your property manager conducts inspections at your rental? The truth might shock you.  We recently went undercover to witness firsthand how agencies handle property viewings when landlords aren't watching, and what we saw was nothing short of appalling. At one viewing, more than 20 strangers were allowed to crowd through a tenant's home simultaneously, shoulder to shoulder, with zero supervision. The agent remained outside the entire time, com...]]></itunes:summary>
    <description><![CDATA[<p>Have you ever wondered what actually happens when your property manager conducts inspections at your rental? The truth might shock you.<br/><br/>We recently went undercover to witness firsthand how agencies handle property viewings when landlords aren&apos;t watching, and what we saw was nothing short of appalling. At one viewing, more than 20 strangers were allowed to crowd through a tenant&apos;s home simultaneously, shoulder to shoulder, with zero supervision. The agent remained outside the entire time, completely abandoning their responsibility to protect the property and tenant&apos;s belongings.<br/><br/>The ripple effects of such negligence are far reaching. Current tenants feel violated and are less likely to renew leases. Quality applicants walk away from chaotic viewings, leading to longer vacancies and weaker tenant pools. Security risks multiply when crowds aren&apos;t properly supervised, potentially resulting in theft or property damage. And while the agency may conduct the viewing, it&apos;s ultimately the landlord who bears the financial and reputational consequences.<br/><br/>This isn&apos;t an isolated incident. From agents who never show up to those who ask tenants to conduct viewings themselves, we&apos;ve witnessed a pattern of negligence that puts investments at serious risk. At Exclusively Managed, we take the opposite approach, conducting structured viewings with limited numbers, respecting tenant privacy, and ensuring every aspect of your property is protected with professional care.<br/><br/>Your investment deserves better than what we witnessed and have witnessed before.</p><p>If you&apos;re ready for property management that treats your rental with the respect and professionalism it deserves, contact Exclusively Managed today. </p><p>We&apos;ll safeguard your investment with the care, control and accountability that every property owner should expect.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Have you ever wondered what actually happens when your property manager conducts inspections at your rental? The truth might shock you.<br/><br/>We recently went undercover to witness firsthand how agencies handle property viewings when landlords aren&apos;t watching, and what we saw was nothing short of appalling. At one viewing, more than 20 strangers were allowed to crowd through a tenant&apos;s home simultaneously, shoulder to shoulder, with zero supervision. The agent remained outside the entire time, completely abandoning their responsibility to protect the property and tenant&apos;s belongings.<br/><br/>The ripple effects of such negligence are far reaching. Current tenants feel violated and are less likely to renew leases. Quality applicants walk away from chaotic viewings, leading to longer vacancies and weaker tenant pools. Security risks multiply when crowds aren&apos;t properly supervised, potentially resulting in theft or property damage. And while the agency may conduct the viewing, it&apos;s ultimately the landlord who bears the financial and reputational consequences.<br/><br/>This isn&apos;t an isolated incident. From agents who never show up to those who ask tenants to conduct viewings themselves, we&apos;ve witnessed a pattern of negligence that puts investments at serious risk. At Exclusively Managed, we take the opposite approach, conducting structured viewings with limited numbers, respecting tenant privacy, and ensuring every aspect of your property is protected with professional care.<br/><br/>Your investment deserves better than what we witnessed and have witnessed before.</p><p>If you&apos;re ready for property management that treats your rental with the respect and professionalism it deserves, contact Exclusively Managed today. </p><p>We&apos;ll safeguard your investment with the care, control and accountability that every property owner should expect.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Wed, 27 Aug 2025 10:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Secret Rental Inspection Viewings" />
  <psc:chapter start="3:17" title="Shocking Viewing: 20+ People Unmanaged" />
  <psc:chapter start="5:26" title="Privacy Breaches and Security Risks" />
  <psc:chapter start="8:13" title="Impact on Landlords and Tenants" />
  <psc:chapter start="10:26" title="How Exclusively Managed Does It Better" />
</psc:chapters>
    <itunes:duration>696</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>11</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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  <item>
    <itunes:title>Are You Making the Same Mistake as Every Other Landlord?</itunes:title>
    <title>Are You Making the Same Mistake as Every Other Landlord?</title>
    <itunes:summary><![CDATA[Ever wonder if your investment property is actually performing to its potential? You might be shocked to discover the truth.  Many landlords are unknowingly hemorrhaging money, not in small drips, but in gushing streams of $50 to $100 per week below market rent. That seemingly minor discrepancy compounds dramatically over time, potentially costing you $26,000 over a five-year tenancy. For multi property investors, these losses can easily exceed $50,000; enough for a substantial home renovatio...]]></itunes:summary>
    <description><![CDATA[<p>Ever wonder if your investment property is actually performing to its potential? You might be shocked to discover the truth.<br/><br/>Many landlords are unknowingly hemorrhaging money, not in small drips, but in gushing streams of $50 to $100 per week below market rent. That seemingly minor discrepancy compounds dramatically over time, potentially costing you $26,000 over a five-year tenancy. For multi property investors, these losses can easily exceed $50,000; enough for a substantial home renovation or even a deposit on another investment property.<br/><br/>The culprits? We will discuss in depth in this episode!<br/><br/>This episode will have you thinking, do you need to review your current arrangements today and ask yourself: how much are you willing to lose before making a change?</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wonder if your investment property is actually performing to its potential? You might be shocked to discover the truth.<br/><br/>Many landlords are unknowingly hemorrhaging money, not in small drips, but in gushing streams of $50 to $100 per week below market rent. That seemingly minor discrepancy compounds dramatically over time, potentially costing you $26,000 over a five-year tenancy. For multi property investors, these losses can easily exceed $50,000; enough for a substantial home renovation or even a deposit on another investment property.<br/><br/>The culprits? We will discuss in depth in this episode!<br/><br/>This episode will have you thinking, do you need to review your current arrangements today and ask yourself: how much are you willing to lose before making a change?</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17707183</guid>
    <pubDate>Thu, 21 Aug 2025 10:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="The $100 a Week Problem" />
  <psc:chapter start="4:47" title="Why Complacency Costs More Than Vacancies" />
  <psc:chapter start="5:41" title="The Danger of Non-Local Agencies" />
  <psc:chapter start="7:01" title="Quantity Agency Trap Explained" />
  <psc:chapter start="8:58" title="Treating Your Investment Like a Business" />
  <psc:chapter start="11:47" title="Taking Action and Final Thoughts" />
</psc:chapters>
    <itunes:duration>703</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>10</itunes:episode>
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    <itunes:explicit>true</itunes:explicit>
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  <item>
    <itunes:title>What is Your Property Manager Saying?</itunes:title>
    <title>What is Your Property Manager Saying?</title>
    <itunes:summary><![CDATA[Ever wondered what property managers really think about owners and tenants? Samantha Eason pulls back the curtain on the property management industry by sharing candid complaints from real property managers and then explains why most of these frustrations stem from communication failures rather than difficult clients.  The episode serves as both a reality check for property managers and an eye-opener for property owners. By understanding that property management isn't just about managing prop...]]></itunes:summary>
    <description><![CDATA[<p>Ever wondered what property managers really think about owners and tenants? Samantha Eason pulls back the curtain on the property management industry by sharing candid complaints from real property managers and then explains why most of these frustrations stem from communication failures rather than difficult clients.<br/><br/>The episode serves as both a reality check for property managers and an eye-opener for property owners. By understanding that property management isn&apos;t just about managing properties but about managing expectations, emotions, and everyday challenges, all parties can work toward more productive relationships. </p><p>Most compelling is Samantha&apos;s analysis of how property managers often create their own problems. When trades disappear, it&apos;s frequently because they&apos;re tired of waiting weeks for payment. When owners seem difficult about maintenance quotes, it&apos;s often because no one properly explained the trade-offs between cost, quality, and urgency. And when tenants become hostile, it typically follows a breakdown in trust that started much earlier in the relationship.<br/><br/>What communication breakdowns have you experienced in property management? Share your story and join the conversation about how we can collectively improve the property management experience for everyone involved.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wondered what property managers really think about owners and tenants? Samantha Eason pulls back the curtain on the property management industry by sharing candid complaints from real property managers and then explains why most of these frustrations stem from communication failures rather than difficult clients.<br/><br/>The episode serves as both a reality check for property managers and an eye-opener for property owners. By understanding that property management isn&apos;t just about managing properties but about managing expectations, emotions, and everyday challenges, all parties can work toward more productive relationships. </p><p>Most compelling is Samantha&apos;s analysis of how property managers often create their own problems. When trades disappear, it&apos;s frequently because they&apos;re tired of waiting weeks for payment. When owners seem difficult about maintenance quotes, it&apos;s often because no one properly explained the trade-offs between cost, quality, and urgency. And when tenants become hostile, it typically follows a breakdown in trust that started much earlier in the relationship.<br/><br/>What communication breakdowns have you experienced in property management? Share your story and join the conversation about how we can collectively improve the property management experience for everyone involved.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17458270</guid>
    <pubDate>Mon, 07 Jul 2025 11:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Introduction to Property Manager Complaints" />
  <psc:chapter start="2:26" title="The Trade Relationship Challenge" />
  <psc:chapter start="3:47" title="Handling &quot;Rude&quot; Owners" />
  <psc:chapter start="5:37" title="Managing Maintenance and Quotes" />
  <psc:chapter start="8:16" title="Dealing with Tenant Abuse" />
  <psc:chapter start="9:31" title="Building Better Industry Communication" />
  <psc:chapter start="14:31" title="Final Thoughts and Closing" />
</psc:chapters>
    <itunes:duration>874</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>11</itunes:episode>
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    <itunes:title>Your Million Dollar Investment Deserves Better Than Facebook-Trained Property Managers</itunes:title>
    <title>Your Million Dollar Investment Deserves Better Than Facebook-Trained Property Managers</title>
    <itunes:summary><![CDATA[Ever wondered if the person managing your investment property actually knows what they're doing? You're not alone, and the answer might shock you.  Property management is facing a competency crisis that few are willing to discuss openly. Behind the polished brochures and branded email signatures, many property managers are asking alarming questions in online forums about basic legal requirements and procedures they should already know. These aren't complex legal debates – they're fundamental ...]]></itunes:summary>
    <description><![CDATA[<p>Ever wondered if the person managing your investment property actually knows what they&apos;re doing? You&apos;re not alone, and the answer might shock you.<br/><br/>Property management is facing a competency crisis that few are willing to discuss openly. Behind the polished brochures and branded email signatures, many property managers are asking alarming questions in online forums about basic legal requirements and procedures they should already know. These aren&apos;t complex legal debates – they&apos;re fundamental responsibilities when handling properties worth hundreds of thousands or millions of dollars.<br/><br/></p><p>Many agencies, particularly those focused on sales, view property management as a secondary business – a steady income stream that supports the sales team while building an asset (the rent roll) that can eventually be sold.<br/><br/>This is precisely why boutique agencies like Exclusively Managed exist. </p><p>We&apos;re deliberately small by design because it allows us to offer what high volume agencies can&apos;t: real relationships, genuine compliance expertise, and true accountability. We&apos;re not distracted by sales targets or trying to manage hundreds of properties with junior staff. Instead, we focus entirely on providing the specialised knowledge and attention to detail your investment deserves.<br/><br/>If you&apos;re an investor, don&apos;t fall into the trap of assuming all property managers have the same training or knowledge. </p><p>Choose expertise over ego, precision over volume, and outcomes over appearances.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wondered if the person managing your investment property actually knows what they&apos;re doing? You&apos;re not alone, and the answer might shock you.<br/><br/>Property management is facing a competency crisis that few are willing to discuss openly. Behind the polished brochures and branded email signatures, many property managers are asking alarming questions in online forums about basic legal requirements and procedures they should already know. These aren&apos;t complex legal debates – they&apos;re fundamental responsibilities when handling properties worth hundreds of thousands or millions of dollars.<br/><br/></p><p>Many agencies, particularly those focused on sales, view property management as a secondary business – a steady income stream that supports the sales team while building an asset (the rent roll) that can eventually be sold.<br/><br/>This is precisely why boutique agencies like Exclusively Managed exist. </p><p>We&apos;re deliberately small by design because it allows us to offer what high volume agencies can&apos;t: real relationships, genuine compliance expertise, and true accountability. We&apos;re not distracted by sales targets or trying to manage hundreds of properties with junior staff. Instead, we focus entirely on providing the specialised knowledge and attention to detail your investment deserves.<br/><br/>If you&apos;re an investor, don&apos;t fall into the trap of assuming all property managers have the same training or knowledge. </p><p>Choose expertise over ego, precision over volume, and outcomes over appearances.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17388417-your-million-dollar-investment-deserves-better-than-facebook-trained-property-managers.mp3" length="12271959" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17388417</guid>
    <pubDate>Tue, 24 Jun 2025 17:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Your Million Dollar Investment Deserves Better Than Facebook-Trained Property Managers" />
  <psc:chapter start="1:35" title="Welcome and Episode Introduction" />
  <psc:chapter start="2:24" title="Shocking Questions From &quot;Professional&quot; Managers" />
  <psc:chapter start="6:23" title="The Property Takeover Frustration" />
  <psc:chapter start="9:17" title="Principals With No Property Management Knowledge" />
  <psc:chapter start="13:20" title="The Problem With Big Brand Agencies" />
  <psc:chapter start="15:20" title="Why Boutique Agencies Win" />
</psc:chapters>
    <itunes:duration>1020</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>10</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
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  <item>
    <itunes:title>Vacancy Days: The Silent Profit Killer</itunes:title>
    <title>Vacancy Days: The Silent Profit Killer</title>
    <itunes:summary><![CDATA[Every vacant day chips away at your property investment returns. While many landlords focus solely on securing premium rents, the smartest investors understand that tenant turnover silently erodes profits faster than almost any other factor in property management.  The numbers don't lie. When tenants move out, you're not just losing one to three weeks of rental income. You're also facing cleaning costs, necessary repairs, potential property updates to stay competitive, advertising expenses, a...]]></itunes:summary>
    <description><![CDATA[<p>Every vacant day chips away at your property investment returns. While many landlords focus solely on securing premium rents, the smartest investors understand that tenant turnover silently erodes profits faster than almost any other factor in property management.<br/><br/>The numbers don&apos;t lie. When tenants move out, you&apos;re not just losing one to three weeks of rental income. You&apos;re also facing cleaning costs, necessary repairs, potential property updates to stay competitive, advertising expenses, and letting fees. These combined costs make tenant turnover one of the most significant yet underestimated threats to investment property profitability. Even when tenants are contractually obligated to return properties in pristine condition, the reality rarely matches expectations – leaving landlords to cover the difference.<br/><br/>When turnover becomes inevitable, minimising vacancy periods becomes critical. The moment a tenant gives notice, immediate action is required – identifying necessary work, beginning marketing efforts with &quot;available soon&quot; listings, and coordinating showings while the property remains occupied (with proper permission). This proactive approach allows most properties to be re-leased with minimal downtime, often just 1-5 days instead of weeks. Ready to transform your property investment strategy? </p><p>Start by focusing on tenant retention as your primary tool for maximising returns.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Every vacant day chips away at your property investment returns. While many landlords focus solely on securing premium rents, the smartest investors understand that tenant turnover silently erodes profits faster than almost any other factor in property management.<br/><br/>The numbers don&apos;t lie. When tenants move out, you&apos;re not just losing one to three weeks of rental income. You&apos;re also facing cleaning costs, necessary repairs, potential property updates to stay competitive, advertising expenses, and letting fees. These combined costs make tenant turnover one of the most significant yet underestimated threats to investment property profitability. Even when tenants are contractually obligated to return properties in pristine condition, the reality rarely matches expectations – leaving landlords to cover the difference.<br/><br/>When turnover becomes inevitable, minimising vacancy periods becomes critical. The moment a tenant gives notice, immediate action is required – identifying necessary work, beginning marketing efforts with &quot;available soon&quot; listings, and coordinating showings while the property remains occupied (with proper permission). This proactive approach allows most properties to be re-leased with minimal downtime, often just 1-5 days instead of weeks. Ready to transform your property investment strategy? </p><p>Start by focusing on tenant retention as your primary tool for maximising returns.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17361392-vacancy-days-the-silent-profit-killer.mp3" length="7311947" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17361392</guid>
    <pubDate>Fri, 20 Jun 2025 09:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Introduction to Tenant Turnover" />
  <psc:chapter start="2:31" title="The Real Cost of Turnover" />
  <psc:chapter start="4:43" title="Strategies to Reduce Tenant Turnover" />
  <psc:chapter start="7:27" title="Minimizing Vacancy Periods" />
  <psc:chapter start="9:10" title="Final Thoughts and Recap" />
</psc:chapters>
    <itunes:duration>607</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>9</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Under 5 Minutes: Your Rent Raising Roadmap</itunes:title>
    <title>Under 5 Minutes: Your Rent Raising Roadmap</title>
    <itunes:summary><![CDATA[Struggling with rental increases? You're not alone. The delicate balance between protecting your investment returns and keeping good tenants is one of property management's greatest challenges.  Rent reviews shouldn't feel like walking a tightrope. Remember, this is about protecting your investment's long-term performance through consistent, strategic management decisions.  Want personalised advice on your rental strategy? Reach out to Exclusively Managed today to learn how we help prope...]]></itunes:summary>
    <description><![CDATA[<p>Struggling with rental increases? You&apos;re not alone. The delicate balance between protecting your investment returns and keeping good tenants is one of property management&apos;s greatest challenges.<br/><br/>Rent reviews shouldn&apos;t feel like walking a tightrope. Remember, this is about protecting your investment&apos;s long-term performance through consistent, strategic management decisions.<br/><br/>Want personalised advice on your rental strategy? Reach out to Exclusively Managed today to learn how we help property investors maximise returns while maintaining tenant satisfaction. </p><p>Share this episode with fellow investors who might be struggling with rental increase decisions or leave us a quick review if you found these insights valuable!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Struggling with rental increases? You&apos;re not alone. The delicate balance between protecting your investment returns and keeping good tenants is one of property management&apos;s greatest challenges.<br/><br/>Rent reviews shouldn&apos;t feel like walking a tightrope. Remember, this is about protecting your investment&apos;s long-term performance through consistent, strategic management decisions.<br/><br/>Want personalised advice on your rental strategy? Reach out to Exclusively Managed today to learn how we help property investors maximise returns while maintaining tenant satisfaction. </p><p>Share this episode with fellow investors who might be struggling with rental increase decisions or leave us a quick review if you found these insights valuable!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17356126</guid>
    <pubDate>Thu, 19 Jun 2025 12:00:00 +1000</pubDate>
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    <podcast:transcript url="https://www.buzzsprout.com/2146205/17356126/transcript.json" type="application/json" />
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    <psc:chapters>
  <psc:chapter start="0:00" title="Why Rent Increases Matter" />
  <psc:chapter start="2:21" title="The Smarter Approach to Raising Rent" />
  <psc:chapter start="3:56" title="Creating Value to Justify Higher Rent" />
  <psc:chapter start="5:14" title="Communicating Rent Increases Effectively" />
  <psc:chapter start="5:54" title="Key Takeaways and Call to Action" />
</psc:chapters>
    <itunes:duration>381</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>9</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
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  <item>
    <itunes:title>Apples to Apple Peels: The Costly Comedy of Quote Shopping</itunes:title>
    <title>Apples to Apple Peels: The Costly Comedy of Quote Shopping</title>
    <itunes:summary><![CDATA[Have you ever forwarded a quote from one tradesperson to another with the innocent question, "Can you beat this price?" You're not alone – it's one of the most common practices among property owners looking to save money on renovations and maintenance. But what seems like a smart cost-cutting strategy could actually be costing you thousands in the long run.  This eye-opening episode dives deep into the hidden dangers of quote matching without proper property inspection. As your host Samantha ...]]></itunes:summary>
    <description><![CDATA[<p>Have you ever forwarded a quote from one tradesperson to another with the innocent question, &quot;Can you beat this price?&quot; You&apos;re not alone – it&apos;s one of the most common practices among property owners looking to save money on renovations and maintenance. But what seems like a smart cost-cutting strategy could actually be costing you thousands in the long run.<br/><br/>This eye-opening episode dives deep into the hidden dangers of quote matching without proper property inspection. As your host Samantha Eason explains, quotes aren&apos;t just about the final number – they represent a comprehensive assessment based on materials, labour, site conditions, and professional judgment. When you ask a trade to beat someone else&apos;s quote without seeing your property, you&apos;re essentially comparing &quot;apples to apple peels&quot; – and the results can be disastrous.<br/><br/>For property investors, this episode serves as a powerful reminder that you&apos;re running a business where success depends on quality partnerships and knowing where not to cut corners. Whether you&apos;re renovating to increase equity, attract better tenants, or address maintenance issues, the process matters as much as the outcome.<br/><br/>Listen now to transform how you approach property improvements and build the relationships that will serve your investment goals for years to come. Your property – and your future self – will thank you.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Have you ever forwarded a quote from one tradesperson to another with the innocent question, &quot;Can you beat this price?&quot; You&apos;re not alone – it&apos;s one of the most common practices among property owners looking to save money on renovations and maintenance. But what seems like a smart cost-cutting strategy could actually be costing you thousands in the long run.<br/><br/>This eye-opening episode dives deep into the hidden dangers of quote matching without proper property inspection. As your host Samantha Eason explains, quotes aren&apos;t just about the final number – they represent a comprehensive assessment based on materials, labour, site conditions, and professional judgment. When you ask a trade to beat someone else&apos;s quote without seeing your property, you&apos;re essentially comparing &quot;apples to apple peels&quot; – and the results can be disastrous.<br/><br/>For property investors, this episode serves as a powerful reminder that you&apos;re running a business where success depends on quality partnerships and knowing where not to cut corners. Whether you&apos;re renovating to increase equity, attract better tenants, or address maintenance issues, the process matters as much as the outcome.<br/><br/>Listen now to transform how you approach property improvements and build the relationships that will serve your investment goals for years to come. Your property – and your future self – will thank you.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17356066-apples-to-apple-peels-the-costly-comedy-of-quote-shopping.mp3" length="8799171" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17356066</guid>
    <pubDate>Wed, 18 Jun 2025 12:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Episode Introduction" />
  <psc:chapter start="3:09" title="Why Quote Matching Fails" />
  <psc:chapter start="5:42" title="Real-Life Quote Disaster Story" />
  <psc:chapter start="6:57" title="Impact on Trade Relationships" />
  <psc:chapter start="7:51" title="The Right Approach to Quotes" />
  <psc:chapter start="9:38" title="Value Quality Over Cheap Fixes" />
</psc:chapters>
    <itunes:duration>731</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>8</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Beyond Autopilot: Why Property Condition Matters in Today&#39;s Brisbane Market</itunes:title>
    <title>Beyond Autopilot: Why Property Condition Matters in Today&#39;s Brisbane Market</title>
    <itunes:summary><![CDATA[The Brisbane rental landscape is shifting dramatically. Gone are the days of automatic rent increases and desperate tenants competing for any available property. We're witnessing a market plateau across Brisbane and surrounding suburbs, where rents are holding steady and tenants have more choices than ever before.  For property owners, this fundamental shift demands a new approach. Your investment can no longer run on autopilot—it requires active positioning to stand out in an increasingly co...]]></itunes:summary>
    <description><![CDATA[<p>The Brisbane rental landscape is shifting dramatically. Gone are the days of automatic rent increases and desperate tenants competing for any available property. We&apos;re witnessing a market plateau across Brisbane and surrounding suburbs, where rents are holding steady and tenants have more choices than ever before.<br/><br/>For property owners, this fundamental shift demands a new approach. Your investment can no longer run on autopilot—it requires active positioning to stand out in an increasingly competitive marketplace.</p><p> The difference between a property that sits vacant for weeks and one that attracts quality tenants comes down to condition, compliance, and presentation.<br/><br/>What exactly are tenants looking for?  We discuss this in this episode.</p><p> Ready to ensure your investment stays ahead of these market shifts? Reach out to our team for personalised guidance on making your property stand out in Brisbane&apos;s evolving rental landscape.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>The Brisbane rental landscape is shifting dramatically. Gone are the days of automatic rent increases and desperate tenants competing for any available property. We&apos;re witnessing a market plateau across Brisbane and surrounding suburbs, where rents are holding steady and tenants have more choices than ever before.<br/><br/>For property owners, this fundamental shift demands a new approach. Your investment can no longer run on autopilot—it requires active positioning to stand out in an increasingly competitive marketplace.</p><p> The difference between a property that sits vacant for weeks and one that attracts quality tenants comes down to condition, compliance, and presentation.<br/><br/>What exactly are tenants looking for?  We discuss this in this episode.</p><p> Ready to ensure your investment stays ahead of these market shifts? Reach out to our team for personalised guidance on making your property stand out in Brisbane&apos;s evolving rental landscape.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17264066</guid>
    <pubDate>Mon, 02 Jun 2025 11:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Brisbane&#39;s Rental Market Plateau" />
  <psc:chapter start="2:42" title="Property Improvements That Matter" />
  <psc:chapter start="4:04" title="Modern Tenant Expectations" />
  <psc:chapter start="5:17" title="Queensland&#39;s Minimum Housing Standards" />
  <psc:chapter start="6:47" title="Simple Solutions for Better Returns" />
  <psc:chapter start="8:40" title="Market Affordability and Presentation" />
</psc:chapters>
    <itunes:duration>532</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>7</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Agencies Are Cutting Corners: Who&#39;s Paying for Government CPD Training?</itunes:title>
    <title>Agencies Are Cutting Corners: Who&#39;s Paying for Government CPD Training?</title>
    <itunes:summary><![CDATA[Queensland's property management landscape is shifting dramatically with the introduction of mandatory Continuing Professional Development (CPD) training requirements. This long-overdue change promises to elevate industry standards and ensure property managers stay current with legislative changes, ethical practices, and risk management strategies – ultimately better protecting investment properties and tenants alike.  Yet beneath this positive regulatory development lurks a troubling trend. ...]]></itunes:summary>
    <description><![CDATA[<p>Queensland&apos;s property management landscape is shifting dramatically with the introduction of mandatory Continuing Professional Development (CPD) training requirements. This long-overdue change promises to elevate industry standards and ensure property managers stay current with legislative changes, ethical practices, and risk management strategies – ultimately better protecting investment properties and tenants alike.<br/><br/>Yet beneath this positive regulatory development lurks a troubling trend. Many property management agencies are refusing to cover the costs of this essential training (approximately $175 per course) or allow staff to complete it during work hours. This shortsighted approach forces property managers to choose between professional development and personal finances, creating an environment where some professionals simply can&apos;t afford to stay properly trained.<br/><br/>The consequences manifest in concerning ways. Anonymous forum posts reveal property managers struggling with fundamentals – accepting rent payments before signing leases, mishandling breach notices, or lacking basic property management knowledge. </p><p>These aren&apos;t isolated incidents but symptoms of an industry where training has been historically undervalued, leaving your investment properties vulnerable to costly mistakes and potential legal issues.<br/><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Queensland&apos;s property management landscape is shifting dramatically with the introduction of mandatory Continuing Professional Development (CPD) training requirements. This long-overdue change promises to elevate industry standards and ensure property managers stay current with legislative changes, ethical practices, and risk management strategies – ultimately better protecting investment properties and tenants alike.<br/><br/>Yet beneath this positive regulatory development lurks a troubling trend. Many property management agencies are refusing to cover the costs of this essential training (approximately $175 per course) or allow staff to complete it during work hours. This shortsighted approach forces property managers to choose between professional development and personal finances, creating an environment where some professionals simply can&apos;t afford to stay properly trained.<br/><br/>The consequences manifest in concerning ways. Anonymous forum posts reveal property managers struggling with fundamentals – accepting rent payments before signing leases, mishandling breach notices, or lacking basic property management knowledge. </p><p>These aren&apos;t isolated incidents but symptoms of an industry where training has been historically undervalued, leaving your investment properties vulnerable to costly mistakes and potential legal issues.<br/><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/17263935-agencies-are-cutting-corners-who-s-paying-for-government-cpd-training.mp3" length="8709387" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-17263935</guid>
    <pubDate>Mon, 02 Jun 2025 10:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Agencies Are Cutting Corners: Who&#39;s Paying for Government CPD Training?" />
  <psc:chapter start="1:35" title="Introduction to new CPD regulations" />
  <psc:chapter start="3:02" title="Agencies avoiding mandatory training costs" />
  <psc:chapter start="5:00" title="Anonymous help requests reveal industry gaps" />
  <psc:chapter start="8:38" title="Government recognizes training necessity" />
  <psc:chapter start="10:15" title="Value of properly trained property managers" />
  <psc:chapter start="11:42" title="Closing thoughts and call to action" />
</psc:chapters>
    <itunes:duration>723</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>6</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Managing Properties Through Cyclone Alfred: A Property Manager&#39;s Diary</itunes:title>
    <title>Managing Properties Through Cyclone Alfred: A Property Manager&#39;s Diary</title>
    <itunes:summary><![CDATA[Cyclone Alfred put Queensland's property managers to the ultimate test, and in this raw, firsthand account, Samantha Eason takes you behind the scenes of disaster response in real estate management. From the moment weather warnings appeared, Exclusively Managed launched into a carefully orchestrated communication plan that would prove crucial in the days ahead.  The property management playbook for natural disasters unfolds as Samantha shares their methodical approach: immediate insurance rem...]]></itunes:summary>
    <description><![CDATA[<p>Cyclone Alfred put Queensland&apos;s property managers to the ultimate test, and in this raw, firsthand account, Samantha Eason takes you behind the scenes of disaster response in real estate management. From the moment weather warnings appeared, Exclusively Managed launched into a carefully orchestrated communication plan that would prove crucial in the days ahead.<br/><br/>The property management playbook for natural disasters unfolds as Samantha shares their methodical approach: immediate insurance reminder emails, specialised guidance for vulnerable properties (like those with pools and solar systems), and escalating safety communications as the storm approached. But theory quickly gave way to practice as trees crashed down across Brisbane and Gold Coast properties faced devastating damage.<br/><br/>Drenched in torrential rain while securing fallen fences and coordinating emergency tree removals, Samantha reveals the physical and emotional toll these events take on property professionals. &quot;The PTSD that you will actually get for those properties is very difficult to overcome,&quot; she explains, offering rare insight into the psychological impact of managing homes through disaster. The varying impact across regions created dramatically different challenges, with Gold Coast property managers facing particularly overwhelming circumstances.<br/><br/>Most valuable is Samantha&apos;s emphasis on communication strategy during crisis - the language choices, frequency of updates, and delicate balance of explaining shared responsibilities without appearing biased toward owners or tenants. For property investors and renters alike, this episode provides crucial understanding of what happens behind the scenes when nature threatens your home.<br/><br/>Need help navigating Cyclone Alfred&apos;s aftermath? Samantha offers her personal support to listeners, proving that in property management, we&apos;re all in this together. Call her directly at 0411 160 952 for trade connections or professional guidance - because rebuilding is always easier when we support one another.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Cyclone Alfred put Queensland&apos;s property managers to the ultimate test, and in this raw, firsthand account, Samantha Eason takes you behind the scenes of disaster response in real estate management. From the moment weather warnings appeared, Exclusively Managed launched into a carefully orchestrated communication plan that would prove crucial in the days ahead.<br/><br/>The property management playbook for natural disasters unfolds as Samantha shares their methodical approach: immediate insurance reminder emails, specialised guidance for vulnerable properties (like those with pools and solar systems), and escalating safety communications as the storm approached. But theory quickly gave way to practice as trees crashed down across Brisbane and Gold Coast properties faced devastating damage.<br/><br/>Drenched in torrential rain while securing fallen fences and coordinating emergency tree removals, Samantha reveals the physical and emotional toll these events take on property professionals. &quot;The PTSD that you will actually get for those properties is very difficult to overcome,&quot; she explains, offering rare insight into the psychological impact of managing homes through disaster. The varying impact across regions created dramatically different challenges, with Gold Coast property managers facing particularly overwhelming circumstances.<br/><br/>Most valuable is Samantha&apos;s emphasis on communication strategy during crisis - the language choices, frequency of updates, and delicate balance of explaining shared responsibilities without appearing biased toward owners or tenants. For property investors and renters alike, this episode provides crucial understanding of what happens behind the scenes when nature threatens your home.<br/><br/>Need help navigating Cyclone Alfred&apos;s aftermath? Samantha offers her personal support to listeners, proving that in property management, we&apos;re all in this together. Call her directly at 0411 160 952 for trade connections or professional guidance - because rebuilding is always easier when we support one another.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/16762048-managing-properties-through-cyclone-alfred-a-property-manager-s-diary.mp3" length="8367632" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Mon, 10 Mar 2025 10:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Cyclone Alfred Preparation Begins" />
  <psc:chapter start="2:40" title="Weekend Winds and Monitoring Events" />
  <psc:chapter start="4:50" title="Property Damage and Make-Safe Efforts" />
  <psc:chapter start="6:35" title="Communication Strategies During Disasters" />
  <psc:chapter start="9:15" title="Impact on Different Areas" />
  <psc:chapter start="11:00" title="Final Thoughts and Support Offer" />
</psc:chapters>
    <itunes:duration>695</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Why Landlords Settle for Subpar Property Managers and How to Break Free</itunes:title>
    <title>Why Landlords Settle for Subpar Property Managers and How to Break Free</title>
    <itunes:summary><![CDATA[Ever wondered why so many landlords stick with subpar property managers even when better options are available?  Join me, Samantha Eason, as I unravel the mystery behind this perplexing trend. Drawing from my personal experiences, I highlight how the absence of complaints or visible issues can often mask poor service. This can lead to deferred maintenance and lackluster communication, ultimately jeopardising your investment. It's time to confront the fear of change and the low expectatio...]]></itunes:summary>
    <description><![CDATA[<p>Ever wondered why so many landlords stick with subpar property managers even when better options are available? </p><p>Join me, Samantha Eason, as I unravel the mystery behind this perplexing trend. Drawing from my personal experiences, I highlight how the absence of complaints or visible issues can often mask poor service. This can lead to deferred maintenance and lackluster communication, ultimately jeopardising your investment. It&apos;s time to confront the fear of change and the low expectations that hold landlords back, and explore how a proactive property management agency can facilitate a seamless transition, safeguarding both your investment and your tenants’ comfort.<br/><br/>Let&apos;s challenge the status quo and demand superior property management services that truly reflect the value of your investments. </p><p><br/></p><p>This episode is a call to action for landlords and investors everywhere to reassess their current management choices and seek out alternatives that promise better returns. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wondered why so many landlords stick with subpar property managers even when better options are available? </p><p>Join me, Samantha Eason, as I unravel the mystery behind this perplexing trend. Drawing from my personal experiences, I highlight how the absence of complaints or visible issues can often mask poor service. This can lead to deferred maintenance and lackluster communication, ultimately jeopardising your investment. It&apos;s time to confront the fear of change and the low expectations that hold landlords back, and explore how a proactive property management agency can facilitate a seamless transition, safeguarding both your investment and your tenants’ comfort.<br/><br/>Let&apos;s challenge the status quo and demand superior property management services that truly reflect the value of your investments. </p><p><br/></p><p>This episode is a call to action for landlords and investors everywhere to reassess their current management choices and seek out alternatives that promise better returns. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Tue, 18 Feb 2025 12:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Bad Property Managers" />
  <psc:chapter start="17:18" title="Demanding Better Property Management" />
</psc:chapters>
    <itunes:duration>1111</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
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  <item>
    <itunes:title>Define Proactive in Property Management </itunes:title>
    <title>Define Proactive in Property Management </title>
    <itunes:summary><![CDATA[Understanding proactive property management is essential for making smart investment decisions.   In this episode, we discuss the importance of anticipating issues, share a real-life example, and challenge common misconceptions that often confuse reactive and proactive management.   • Defining proactive property management and its importance and we will share a story illustrating the impact of proactive measures   • Consequences of ignoring small issues and their potential rami...]]></itunes:summary>
    <description><![CDATA[<p>Understanding proactive property management is essential for making smart investment decisions. <br/><br/>In this episode, we discuss the importance of anticipating issues, share a real-life example, and challenge common misconceptions that often confuse reactive and proactive management. <br/><br/>• Defining proactive property management and its importance and we will share a story illustrating the impact of proactive measures <br/><br/>• Consequences of ignoring small issues and their potential ramifications <br/><br/>• Common misconceptions about the responsibilities of property managers <br/> <br/>• Tips for choosing a proactive property manager <br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Understanding proactive property management is essential for making smart investment decisions. <br/><br/>In this episode, we discuss the importance of anticipating issues, share a real-life example, and challenge common misconceptions that often confuse reactive and proactive management. <br/><br/>• Defining proactive property management and its importance and we will share a story illustrating the impact of proactive measures <br/><br/>• Consequences of ignoring small issues and their potential ramifications <br/><br/>• Common misconceptions about the responsibilities of property managers <br/> <br/>• Tips for choosing a proactive property manager <br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/16458053-define-proactive-in-property-management.mp3" length="6882903" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-16458053</guid>
    <pubDate>Tue, 18 Feb 2025 11:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/16458053/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/16458053/transcript.json" type="application/json" />
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    <itunes:duration>571</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>Choosing the Right Property Manager for Your Investment  </itunes:title>
    <title>Choosing the Right Property Manager for Your Investment  </title>
    <itunes:summary><![CDATA[We have aired an episode like this before. What exactly does your property manager know?   Well, let us tell you exactly what they don't know on this episode.  An property manager or agency lacking in training and competence doesn't mean you have to settle for less—discover why choosing a property manager based on service quality over fees is crucial.   Finally, we address the ever-present challenge of hiring skilled tradespeople, highlighting the importance of a proactive approach ...]]></itunes:summary>
    <description><![CDATA[<p>We have aired an episode like this before. What exactly does your property manager know? <br/><br/>Well, let us tell you exactly what they don&apos;t know on this episode.<br/><br/>An property manager or agency lacking in training and competence doesn&apos;t mean you have to settle for less—discover why choosing a property manager based on service quality over fees is crucial. <br/><br/>Finally, we address the ever-present challenge of hiring skilled tradespeople, highlighting the importance of a proactive approach to building a reliable team that can meet high expectations without breaking the bank.<br/><br/> Join the conversation, and ensure your investment properties are managed with expertise and care.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>We have aired an episode like this before. What exactly does your property manager know? <br/><br/>Well, let us tell you exactly what they don&apos;t know on this episode.<br/><br/>An property manager or agency lacking in training and competence doesn&apos;t mean you have to settle for less—discover why choosing a property manager based on service quality over fees is crucial. <br/><br/>Finally, we address the ever-present challenge of hiring skilled tradespeople, highlighting the importance of a proactive approach to building a reliable team that can meet high expectations without breaking the bank.<br/><br/> Join the conversation, and ensure your investment properties are managed with expertise and care.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-16458007</guid>
    <pubDate>Sat, 18 Jan 2025 09:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/16458007/transcript" type="text/html" />
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    <psc:chapters>
  <psc:chapter start="0:00" title="Property Management Legislation and Practices" />
  <psc:chapter start="12:37" title="Property Management Responsibilities and Competence" />
  <psc:chapter start="17:13" title="Hiring Trades for Investment Properties" />
</psc:chapters>
    <itunes:duration>1120</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
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  <item>
    <itunes:title>Misguided Advice That Led to a $2,000 Weekly Bill for a Brisbane Landlord.</itunes:title>
    <title>Misguided Advice That Led to a $2,000 Weekly Bill for a Brisbane Landlord.</title>
    <itunes:summary><![CDATA[We’re kicking off 2025 with a real eye-opener! In this episode, we share a jaw-dropping story of a Brisbane landlord who suffered a huge financial loss due to poor property management advice over a plumbing issue. Understanding tenancy legislation and keeping communication clear are absolutely essential to avoid costly mistakes like this. Stick around until the end to hear what the property manager in this situation believes the landlord should be covering—spoiler alert, it’s not what you mig...]]></itunes:summary>
    <description><![CDATA[<p>We’re kicking off 2025 with a real eye-opener!</p><p>In this episode, we share a jaw-dropping story of a Brisbane landlord who suffered a huge financial loss due to poor property management advice over a plumbing issue.</p><p>Understanding tenancy legislation and keeping communication clear are absolutely essential to avoid costly mistakes like this.</p><p>Stick around until the end to hear what the property manager in this situation believes the landlord should be covering—spoiler alert, it’s not what you might expect!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>We’re kicking off 2025 with a real eye-opener!</p><p>In this episode, we share a jaw-dropping story of a Brisbane landlord who suffered a huge financial loss due to poor property management advice over a plumbing issue.</p><p>Understanding tenancy legislation and keeping communication clear are absolutely essential to avoid costly mistakes like this.</p><p>Stick around until the end to hear what the property manager in this situation believes the landlord should be covering—spoiler alert, it’s not what you might expect!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/16365477-misguided-advice-that-led-to-a-2-000-weekly-bill-for-a-brisbane-landlord.mp3" length="10131140" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Wed, 01 Jan 2025 20:00:00 +1000</pubDate>
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    <itunes:duration>842</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>2</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The Cost of Ignorance on Your Investment Property</itunes:title>
    <title>The Cost of Ignorance on Your Investment Property</title>
    <itunes:summary><![CDATA[Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn't equate to competence.   We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant's bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for con...]]></itunes:summary>
    <description><![CDATA[<p>Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn&apos;t equate to competence. <br/><br/>We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant&apos;s bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for continuous training and prioritising people over profit to avoid disorganisation and tenant dissatisfaction.<br/><br/>My promise to you is straightforward: I will provide honest, sometimes tough insights to aid your success, even if it means playing the role of the villain. <br/><br/>This episode is a call to action for all property managers and investors. Together, let&apos;s improve industry standards by sharing these valuable lessons with colleagues and local investors, fostering a more informed and resilient community.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn&apos;t equate to competence. <br/><br/>We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant&apos;s bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for continuous training and prioritising people over profit to avoid disorganisation and tenant dissatisfaction.<br/><br/>My promise to you is straightforward: I will provide honest, sometimes tough insights to aid your success, even if it means playing the role of the villain. <br/><br/>This episode is a call to action for all property managers and investors. Together, let&apos;s improve industry standards by sharing these valuable lessons with colleagues and local investors, fostering a more informed and resilient community.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <pubDate>Tue, 15 Oct 2024 09:00:00 +1000</pubDate>
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  <psc:chapter start="0:00" title="Critical Lessons From Severe Property Mismanagement" />
  <psc:chapter start="16:45" title="Importance of Due Diligence in Property" />
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    <itunes:duration>1091</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>33</itunes:episode>
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    <itunes:title>Your Investment Needs To Be Treated As An Asset!!!</itunes:title>
    <title>Your Investment Needs To Be Treated As An Asset!!!</title>
    <itunes:summary><![CDATA[Unlock the secrets to maximising your property investment returns by choosing the right property manager. Many investors meticulously select their financial advisors and mortgage brokers, yet overlook the strategic importance of a skilled property manager. In this episode of Talking Property Management, I'm Samantha Eason, here to shatter misconceptions about property management being merely about rent collection and minor repairs. Learn how the wrong choice can lead to costly mistakes, as we...]]></itunes:summary>
    <description><![CDATA[<p>Unlock the secrets to maximising your property investment returns by choosing the right property manager. Many investors meticulously select their financial advisors and mortgage brokers, yet overlook the strategic importance of a skilled property manager. In this episode of Talking Property Management, I&apos;m Samantha Eason, here to shatter misconceptions about property management being merely about rent collection and minor repairs. Learn how the wrong choice can lead to costly mistakes, as we explore a real-life example of a client who suffered financial losses due to inadequate management practices.<br/><br/>Together, we challenge the status quo and emphasise the vital role a great property manager plays—from minimising vacancies to enhancing property value with strategic improvements. At Exclusively Managed, we treat property management as an asset, not an expense, and prioritise long-term success. Discover the essential questions every investor should ask to align their property manager with their investment goals, ensuring your property&apos;s future is secure and prosperous. Get ready to rethink your approach and elevate your investment strategy with insights from this episode.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Unlock the secrets to maximising your property investment returns by choosing the right property manager. Many investors meticulously select their financial advisors and mortgage brokers, yet overlook the strategic importance of a skilled property manager. In this episode of Talking Property Management, I&apos;m Samantha Eason, here to shatter misconceptions about property management being merely about rent collection and minor repairs. Learn how the wrong choice can lead to costly mistakes, as we explore a real-life example of a client who suffered financial losses due to inadequate management practices.<br/><br/>Together, we challenge the status quo and emphasise the vital role a great property manager plays—from minimising vacancies to enhancing property value with strategic improvements. At Exclusively Managed, we treat property management as an asset, not an expense, and prioritise long-term success. Discover the essential questions every investor should ask to align their property manager with their investment goals, ensuring your property&apos;s future is secure and prosperous. Get ready to rethink your approach and elevate your investment strategy with insights from this episode.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Fri, 11 Oct 2024 13:00:00 +1000</pubDate>
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    <itunes:duration>777</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>32</itunes:episode>
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    <itunes:title>How Neglected Repairs Can Cost You Big  </itunes:title>
    <title>How Neglected Repairs Can Cost You Big  </title>
    <itunes:summary><![CDATA[Join Samantha Eason as she uncovers the often-neglected facet of property management that could be costing you thousands. Through a compelling story of a client whose minor maintenance oversight spiraled into a water damage crisis, Samantha spotlights the critical importance of proactive maintenance. This episode promises to equip property managers and investors with the insights needed to protect their assets. Discover how simple preventative measures, like resealing shower silicon, can save...]]></itunes:summary>
    <description><![CDATA[<p>Join Samantha Eason as she uncovers the often-neglected facet of property management that could be costing you thousands. Through a compelling story of a client whose minor maintenance oversight spiraled into a water damage crisis, Samantha spotlights the critical importance of proactive maintenance. This episode promises to equip property managers and investors with the insights needed to protect their assets. Discover how simple preventative measures, like resealing shower silicon, can save significant costs and stress.<br/><br/>As Samantha shares, relying solely on tenants to report issues can be a recipe for disaster. Many property managers fall into the trap of laziness or cost-cutting, overlooking routine maintenance and inspections. But ignoring these responsibilities can lead to expensive repairs and lost value. <br/><br/>This episode is an urgent call to action for property managers to adopt an active, diligent approach to safeguard investments and maintain property integrity. Don&apos;t miss out on learning the essential steps to avoid common pitfalls and ensure the longevity of your properties.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Join Samantha Eason as she uncovers the often-neglected facet of property management that could be costing you thousands. Through a compelling story of a client whose minor maintenance oversight spiraled into a water damage crisis, Samantha spotlights the critical importance of proactive maintenance. This episode promises to equip property managers and investors with the insights needed to protect their assets. Discover how simple preventative measures, like resealing shower silicon, can save significant costs and stress.<br/><br/>As Samantha shares, relying solely on tenants to report issues can be a recipe for disaster. Many property managers fall into the trap of laziness or cost-cutting, overlooking routine maintenance and inspections. But ignoring these responsibilities can lead to expensive repairs and lost value. <br/><br/>This episode is an urgent call to action for property managers to adopt an active, diligent approach to safeguard investments and maintain property integrity. Don&apos;t miss out on learning the essential steps to avoid common pitfalls and ensure the longevity of your properties.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Tue, 08 Oct 2024 11:00:00 +1000</pubDate>
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    <itunes:duration>612</itunes:duration>
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    <itunes:season>1</itunes:season>
    <itunes:episode>31</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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  <item>
    <itunes:title>Cutting Through the Fine Print of Management Fees  </itunes:title>
    <title>Cutting Through the Fine Print of Management Fees  </title>
    <itunes:summary><![CDATA[Why are property investors losing money on archaic fees when technology can do the same work for a fraction of the cost?"   Join me, Samantha Eason, as I pull back the curtain on a practice that’s siphoning off investor returns—excessive property management fees for simple bill entry. We'll uncover how some agencies justify charging up to 10% of an invoice for a task that modern software like PropertyMe and Console Cloud can handle in mere seconds.   In this episode of Talking Prope...]]></itunes:summary>
    <description><![CDATA[<p>Why are property investors losing money on archaic fees when technology can do the same work for a fraction of the cost?&quot; <br/><br/>Join me, Samantha Eason, as I pull back the curtain on a practice that’s siphoning off investor returns—excessive property management fees for simple bill entry. We&apos;ll uncover how some agencies justify charging up to 10% of an invoice for a task that modern software like PropertyMe and Console Cloud can handle in mere seconds. <br/><br/>In this episode of Talking Property Management, I emphasise the critical need for accountability and value-driven services in the property management sector. With technology advancing rapidly, agencies should be embracing tools that streamline processes—not using them as an excuse to impose exorbitant fees. <br/><br/>We&apos;ll discuss the broader implications of these practices on investor returns and the importance of holding agencies to a higher standard. By raising awareness, sharing experiences, and demanding fair management, we can collectively advocate for change. Empower yourself with the knowledge to protect your investments from exploitative tactics. <br/><br/>Thank you for tuning in to this critical conversation.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Why are property investors losing money on archaic fees when technology can do the same work for a fraction of the cost?&quot; <br/><br/>Join me, Samantha Eason, as I pull back the curtain on a practice that’s siphoning off investor returns—excessive property management fees for simple bill entry. We&apos;ll uncover how some agencies justify charging up to 10% of an invoice for a task that modern software like PropertyMe and Console Cloud can handle in mere seconds. <br/><br/>In this episode of Talking Property Management, I emphasise the critical need for accountability and value-driven services in the property management sector. With technology advancing rapidly, agencies should be embracing tools that streamline processes—not using them as an excuse to impose exorbitant fees. <br/><br/>We&apos;ll discuss the broader implications of these practices on investor returns and the importance of holding agencies to a higher standard. By raising awareness, sharing experiences, and demanding fair management, we can collectively advocate for change. Empower yourself with the knowledge to protect your investments from exploitative tactics. <br/><br/>Thank you for tuning in to this critical conversation.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <pubDate>Fri, 04 Oct 2024 07:00:00 +1000</pubDate>
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  <psc:chapter start="0:00" title="Cutting Through the Fine Print of Management Fees  " />
  <psc:chapter start="1:01" title="Excessive Property Management Fees Explored" />
  <psc:chapter start="9:11" title="Value and Accountability in Property Management" />
</psc:chapters>
    <itunes:duration>643</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>30</itunes:episode>
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    <itunes:title>What to Avoid When Hiring a Property Manager</itunes:title>
    <title>What to Avoid When Hiring a Property Manager</title>
    <itunes:summary><![CDATA[Ever wondered how to avoid the common pitfalls when selecting a property manager? Join Sam as she flips the typical narrative, sharing critical insights on what you should steer clear of to protect your investment. From agencies that prioritise sales over property management to those that manage too many properties with too few staff, Sam reveals the key red flags you need to watch out for.  Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcom...]]></itunes:summary>
    <description><![CDATA[<p>Ever wondered how to avoid the common pitfalls when selecting a property manager? Join Sam as she flips the typical narrative, sharing critical insights on what you should steer clear of to protect your investment. From agencies that prioritise sales over property management to those that manage too many properties with too few staff, Sam reveals the key red flags you need to watch out for. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wondered how to avoid the common pitfalls when selecting a property manager? Join Sam as she flips the typical narrative, sharing critical insights on what you should steer clear of to protect your investment. From agencies that prioritise sales over property management to those that manage too many properties with too few staff, Sam reveals the key red flags you need to watch out for. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Thu, 25 Jul 2024 14:00:00 +1000</pubDate>
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    <itunes:duration>518</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>29</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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  <item>
    <itunes:title>Avoid These Costly Mistakes When Issuing Notice to Leave</itunes:title>
    <title>Avoid These Costly Mistakes When Issuing Notice to Leave</title>
    <itunes:summary><![CDATA[Wondering how to navigate the complexities of ending a tenant's agreement without stepping into legal pitfalls?   This episode promises to equip you with the essential knowledge to properly issue a notice to leave, ensuring compliance and fairness for both tenants and property owners.   Join Samantha Eason, as she breaks down the critical two-month notice period, recent reforms eliminating the "without grounds" option, and the importance of proactive communication to prevent tenanci...]]></itunes:summary>
    <description><![CDATA[<p>Wondering how to navigate the complexities of ending a tenant&apos;s agreement without stepping into legal pitfalls? <br/><br/>This episode promises to equip you with the essential knowledge to properly issue a notice to leave, ensuring compliance and fairness for both tenants and property owners. <br/><br/>Join Samantha Eason, as she breaks down the critical two-month notice period, recent reforms eliminating the &quot;without grounds&quot; option, and the importance of proactive communication to prevent tenancies from becoming periodic. <br/><br/>Sam will guide property managers and investors through each step—from sending new lease agreements promptly to maintaining transparent dialogue with tenants, and avoiding a lease agreement from going periodic.  Property owners, your timely responses to lease renewal recommendations are crucial, and we&apos;ll discuss why your role is indispensable in this process.<br/><br/>Have you ever wondered why certain agencies mishandle essential property management processes? We&apos;ll explore the reasons behind these missteps, whether it&apos;s due to a lack of understanding, resources, or staffing issues. <br/><br/>Want us to discuss something else? Text us your burning questions and topics you want covered in upcoming episodes. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Wondering how to navigate the complexities of ending a tenant&apos;s agreement without stepping into legal pitfalls? <br/><br/>This episode promises to equip you with the essential knowledge to properly issue a notice to leave, ensuring compliance and fairness for both tenants and property owners. <br/><br/>Join Samantha Eason, as she breaks down the critical two-month notice period, recent reforms eliminating the &quot;without grounds&quot; option, and the importance of proactive communication to prevent tenancies from becoming periodic. <br/><br/>Sam will guide property managers and investors through each step—from sending new lease agreements promptly to maintaining transparent dialogue with tenants, and avoiding a lease agreement from going periodic.  Property owners, your timely responses to lease renewal recommendations are crucial, and we&apos;ll discuss why your role is indispensable in this process.<br/><br/>Have you ever wondered why certain agencies mishandle essential property management processes? We&apos;ll explore the reasons behind these missteps, whether it&apos;s due to a lack of understanding, resources, or staffing issues. <br/><br/>Want us to discuss something else? Text us your burning questions and topics you want covered in upcoming episodes. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Tue, 23 Jul 2024 20:00:00 +1000</pubDate>
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  <psc:chapter start="0:00" title="Properly Issuing Notice to Leave" />
  <psc:chapter start="8:59" title="Property Managers&#39; Common Mistakes" />
</psc:chapters>
    <itunes:duration>638</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>28</itunes:episode>
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  <item>
    <itunes:title>New Segment; How Low Can They Go?</itunes:title>
    <title>New Segment; How Low Can They Go?</title>
    <itunes:summary><![CDATA[For our latest podcast segment, we'll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?  One unlucky investor we found is losing $6000 per year on rental income. That is a record in this segment.   It looks like each other property we found the owners of these investments could be receiving an additional $4000-$5000 per year i...]]></itunes:summary>
    <description><![CDATA[<p>For our latest podcast segment, we&apos;ll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?<br/><br/><b>One unlucky investor we found is losing $6000 per year on rental income. That is a record in this segment. <br/><br/>It looks like each other property we found the owners of these investments could be receiving an additional $4000-$5000 per year in rental income. <br/><br/>Properties further away from the city (Kallangur, Petrie &amp; surrounds) are receiving more in rent for the same sized property. <br/><br/>My conclusion: Chermside needs better property management. </b><br/><br/>Tune in and discover why common mistakes, lack of understanding the rental market and poor photography are costing landlords hundreds of dollars each week. We promise you&apos;ll gain actionable insights that can turn your under-rented property into a high-yield investment.<br/><br/>In this quick episode I scrutinise rental listings in Chermside, Brisbane, revealing how better marketing strategies could significantly boost rental returns. <br/><br/>Whether you&apos;re an experienced landlord or new to the rental market, this episode is packed with tips to enhance your property management strategy / avoid the unexperienced agencies and ensure your property stand out, direct from Exclusively Managed.</p><p>My goal is to provide you with an honest look at the Chermside rental market, sprinkled with a bit of humor and a whole lot of real talk, and even some cake!<br/><br/>So, tune in to get the full scoop and maybe a few laughs as we navigate the puzzling world of property management together!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>For our latest podcast segment, we&apos;ll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?<br/><br/><b>One unlucky investor we found is losing $6000 per year on rental income. That is a record in this segment. <br/><br/>It looks like each other property we found the owners of these investments could be receiving an additional $4000-$5000 per year in rental income. <br/><br/>Properties further away from the city (Kallangur, Petrie &amp; surrounds) are receiving more in rent for the same sized property. <br/><br/>My conclusion: Chermside needs better property management. </b><br/><br/>Tune in and discover why common mistakes, lack of understanding the rental market and poor photography are costing landlords hundreds of dollars each week. We promise you&apos;ll gain actionable insights that can turn your under-rented property into a high-yield investment.<br/><br/>In this quick episode I scrutinise rental listings in Chermside, Brisbane, revealing how better marketing strategies could significantly boost rental returns. <br/><br/>Whether you&apos;re an experienced landlord or new to the rental market, this episode is packed with tips to enhance your property management strategy / avoid the unexperienced agencies and ensure your property stand out, direct from Exclusively Managed.</p><p>My goal is to provide you with an honest look at the Chermside rental market, sprinkled with a bit of humor and a whole lot of real talk, and even some cake!<br/><br/>So, tune in to get the full scoop and maybe a few laughs as we navigate the puzzling world of property management together!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Tue, 18 Jun 2024 16:00:00 +1000</pubDate>
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    <itunes:duration>737</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>27</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
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  <item>
    <itunes:title>The Impact of Property Management Office Structures</itunes:title>
    <title>The Impact of Property Management Office Structures</title>
    <itunes:summary><![CDATA[Ever wondered how the structure of a property management office could impact your investment?   In this episode of Talking Property Management, Samantha Eason, will unravel the complexities of task-based and portfolio-based management approaches.   You'll discover the strengths and weaknesses of each model, enriched with her personal experiences and insights from the field.   Hear about how portfolio-based management can improve customer service through consistent relationships...]]></itunes:summary>
    <description><![CDATA[<p>Ever wondered how the structure of a property management office could impact your investment? <br/><br/>In this episode of Talking Property Management, Samantha Eason, will unravel the complexities of task-based and portfolio-based management approaches. <br/><br/>You&apos;ll discover the strengths and weaknesses of each model, enriched with her personal experiences and insights from the field. <br/><br/>Hear about how portfolio-based management can improve customer service through consistent relationships but also face challenges like property manager burnout and service inconsistency. <br/><br/>This episode offers valuable advice on the importance of an experienced property manager and effective office management to ensure high-quality service for property owners.<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wondered how the structure of a property management office could impact your investment? <br/><br/>In this episode of Talking Property Management, Samantha Eason, will unravel the complexities of task-based and portfolio-based management approaches. <br/><br/>You&apos;ll discover the strengths and weaknesses of each model, enriched with her personal experiences and insights from the field. <br/><br/>Hear about how portfolio-based management can improve customer service through consistent relationships but also face challenges like property manager burnout and service inconsistency. <br/><br/>This episode offers valuable advice on the importance of an experienced property manager and effective office management to ensure high-quality service for property owners.<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-15260231</guid>
    <pubDate>Mon, 17 Jun 2024 12:00:00 +1000</pubDate>
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  <psc:chapter start="0:00" title="Property Management Office Structures" />
  <psc:chapter start="15:07" title="Selecting the Right Property Manager" />
</psc:chapters>
    <itunes:duration>1065</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>26</itunes:episode>
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  <item>
    <itunes:title>New Segment; How Low Can They Go?</itunes:title>
    <title>New Segment; How Low Can They Go?</title>
    <itunes:summary><![CDATA[For our latest podcast segment, we'll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?  One unlucky investor we found is losing $2600 per year.   Tune in and discover why common mistakes like outdated photos, lack of floor plans, and unfurnished listings are costing landlords hundreds of dollars each week. We promise you...]]></itunes:summary>
    <description><![CDATA[<p>For our latest podcast segment, we&apos;ll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?<br/><br/>One unlucky investor we found is losing $2600 per year. <br/><br/>Tune in and discover why common mistakes like outdated photos, lack of floor plans, and unfurnished listings are costing landlords hundreds of dollars each week. We promise you&apos;ll gain actionable insights that can turn your under-rented property into a high-yield investment.<br/><br/>I am going to be honest, in this quick episode I scrutinise rental listings in North Lakes, Brisbane, revealing how better marketing strategies could significantly boost rental returns. <br/><br/>Whether you&apos;re an experienced landlord or new to the rental market, this episode is packed with tips to enhance your property management strategy and ensure your listings stand out, direct from Exclusively Managed. Don&apos;t miss these essential strategies for boosting your rental income!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>For our latest podcast segment, we&apos;ll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?<br/><br/>One unlucky investor we found is losing $2600 per year. <br/><br/>Tune in and discover why common mistakes like outdated photos, lack of floor plans, and unfurnished listings are costing landlords hundreds of dollars each week. We promise you&apos;ll gain actionable insights that can turn your under-rented property into a high-yield investment.<br/><br/>I am going to be honest, in this quick episode I scrutinise rental listings in North Lakes, Brisbane, revealing how better marketing strategies could significantly boost rental returns. <br/><br/>Whether you&apos;re an experienced landlord or new to the rental market, this episode is packed with tips to enhance your property management strategy and ensure your listings stand out, direct from Exclusively Managed. Don&apos;t miss these essential strategies for boosting your rental income!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/15242312-new-segment-how-low-can-they-go.mp3" length="7984420" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Thu, 13 Jun 2024 16:00:00 +1000</pubDate>
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    <podcast:transcript url="https://www.buzzsprout.com/2146205/15242312/transcript.json" type="application/json" />
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    <itunes:duration>663</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>25</itunes:episode>
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  <item>
    <itunes:title>Leasing Managers - Your Property Leased Quickly But At What Cost</itunes:title>
    <title>Leasing Managers - Your Property Leased Quickly But At What Cost</title>
    <itunes:summary><![CDATA[On this episode we delve into the inefficiencies plaguing large property management agencies and reveal how boutique firms can outperform their larger counterparts.  Using a recent leasing success in North Brisbane as a case study, Sam emphasises the importance of treating investment properties as business transactions and making tough calls, such as letting go of underperforming leasing managers. This episode promises to arm you with invaluable insights into effective property investment man...]]></itunes:summary>
    <description><![CDATA[<p>On this episode we delve into the inefficiencies plaguing large property management agencies and reveal how boutique firms can outperform their larger counterparts.<br/><br/>Using a recent leasing success in North Brisbane as a case study, Sam emphasises the importance of treating investment properties as business transactions and making tough calls, such as letting go of underperforming leasing managers. This episode promises to arm you with invaluable insights into effective property investment management and the benefits of choosing a more personalised, boutique approach.<br/><br/> Don&apos;t miss it!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>On this episode we delve into the inefficiencies plaguing large property management agencies and reveal how boutique firms can outperform their larger counterparts.<br/><br/>Using a recent leasing success in North Brisbane as a case study, Sam emphasises the importance of treating investment properties as business transactions and making tough calls, such as letting go of underperforming leasing managers. This episode promises to arm you with invaluable insights into effective property investment management and the benefits of choosing a more personalised, boutique approach.<br/><br/> Don&apos;t miss it!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/15242134-leasing-managers-your-property-leased-quickly-but-at-what-cost.mp3" length="12036047" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Thu, 13 Jun 2024 14:00:00 +1000</pubDate>
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    <podcast:transcript url="https://www.buzzsprout.com/2146205/15242134/transcript.json" type="application/json" />
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    <psc:chapters>
  <psc:chapter start="0:00" title="Leasing Managers - Your Property Leased Quickly But At What Cost" />
  <psc:chapter start="1:01" title="Property Management and Leasing Manager Insights" />
  <psc:chapter start="15:04" title="Effective Property Investment Management" />
</psc:chapters>
    <itunes:duration>1000</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>24</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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    <itunes:title>Decoding the Impacts of Real Estate Legislation Changes</itunes:title>
    <title>Decoding the Impacts of Real Estate Legislation Changes</title>
    <itunes:summary><![CDATA[Ever wondered what's brewing behind the closed doors of property management legislation? Fasten your seatbelts as Samantha Eason, a well-versed principal and property investment specialist, leads us through the complex labyrinth of government interventions in the rental market. Premier Stephen Miles's recent social media musings on rent bidding and a real estate code of conduct have sparked a firestorm of debate, and Samantha doesn't shy away from sharing her unfiltered take.   From the ...]]></itunes:summary>
    <description><![CDATA[<p>Ever wondered what&apos;s brewing behind the closed doors of property management legislation? Fasten your seatbelts as Samantha Eason, a well-versed principal and property investment specialist, leads us through the complex labyrinth of government interventions in the rental market. Premier Stephen Miles&apos;s recent social media musings on rent bidding and a real estate code of conduct have sparked a firestorm of debate, and Samantha doesn&apos;t shy away from sharing her unfiltered take. <br/><br/>From the nitty-gritty of property management training to the ripple effects of legislative blunders on both property owners and tenants, she lays it bare. This episode peels back the layers of responsibility and strategy that come with property investment, leaving no stone unturned in evaluating the government&apos;s missteps and the pivotal role of the Office of Fair Trading and REIQ.<br/><br/>Samantha Eason doesn&apos;t just stop at critique—she brings to the table a wealth of knowledge on building a bulletproof property management strategy. <br/><br/>If you&apos;ve ever questioned the value of a top-tier property management team, Samantha&apos;s insights will illuminate just how integral they are to the prosperity of an investor&apos;s portfolio. Just as you&apos;d trust a banker or broker with your finances, a property management team requires that same level of confidence and strategy to thrive. Samantha forecasts the legislative hurdles on the horizon but stands ready with her expert hat on to guide both seasoned and novice investors through the property investment terrain. <br/><br/>When the path gets thorny, remember, expertise like Samantha&apos;s is your best compass.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever wondered what&apos;s brewing behind the closed doors of property management legislation? Fasten your seatbelts as Samantha Eason, a well-versed principal and property investment specialist, leads us through the complex labyrinth of government interventions in the rental market. Premier Stephen Miles&apos;s recent social media musings on rent bidding and a real estate code of conduct have sparked a firestorm of debate, and Samantha doesn&apos;t shy away from sharing her unfiltered take. <br/><br/>From the nitty-gritty of property management training to the ripple effects of legislative blunders on both property owners and tenants, she lays it bare. This episode peels back the layers of responsibility and strategy that come with property investment, leaving no stone unturned in evaluating the government&apos;s missteps and the pivotal role of the Office of Fair Trading and REIQ.<br/><br/>Samantha Eason doesn&apos;t just stop at critique—she brings to the table a wealth of knowledge on building a bulletproof property management strategy. <br/><br/>If you&apos;ve ever questioned the value of a top-tier property management team, Samantha&apos;s insights will illuminate just how integral they are to the prosperity of an investor&apos;s portfolio. Just as you&apos;d trust a banker or broker with your finances, a property management team requires that same level of confidence and strategy to thrive. Samantha forecasts the legislative hurdles on the horizon but stands ready with her expert hat on to guide both seasoned and novice investors through the property investment terrain. <br/><br/>When the path gets thorny, remember, expertise like Samantha&apos;s is your best compass.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/14604663-decoding-the-impacts-of-real-estate-legislation-changes.mp3" length="13035370" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
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    <pubDate>Fri, 01 Mar 2024 11:00:00 +1000</pubDate>
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    <psc:chapters>
  <psc:chapter start="0:00" title="Property Management Legislation Concerns" />
  <psc:chapter start="15:31" title="The Importance of Property Management Strategies" />
</psc:chapters>
    <itunes:duration>1084</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>23</itunes:episode>
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  <item>
    <itunes:title>Turning Property Management Disasters Into Appealing Investments</itunes:title>
    <title>Turning Property Management Disasters Into Appealing Investments</title>
    <itunes:summary><![CDATA[Ever found yourself in a property management pickle? Get ready to gather vital insights from my recent experience that will prevent you from falling into similar traps while enhancing your property's potential. As the owner of Exclusively Managed, I've seen it all, and this episode unravels how our team turned a disaster project into an appealing investment property.  Brace yourself for a fascinating account of how we conquered a challenging situation, where another agency’s negligence led to...]]></itunes:summary>
    <description><![CDATA[<p>Ever found yourself in a property management pickle? Get ready to gather vital insights from my recent experience that will prevent you from falling into similar traps while enhancing your property&apos;s potential. As the owner of Exclusively Managed, I&apos;ve seen it all, and this episode unravels how our team turned a disaster project into an appealing investment property.<br/><br/>Brace yourself for a fascinating account of how we conquered a challenging situation, where another agency’s negligence led to substandard work, causing a potential health risk for tenants. From dealing with mold issues to poor tiling, join me as I walk you through our process of coordinating with contractors to fix the mess urgently. Let&apos;s explore the art of renovating properties, striking a balance between timeless and minimal aesthetics that don’t drain your wallet. Experience an exciting world of property management and renovations that&apos;ll ignite your interest and enrich your knowledge.<br/><br/>https://www.exclusivelymanaged.com.au/enhanced/</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Ever found yourself in a property management pickle? Get ready to gather vital insights from my recent experience that will prevent you from falling into similar traps while enhancing your property&apos;s potential. As the owner of Exclusively Managed, I&apos;ve seen it all, and this episode unravels how our team turned a disaster project into an appealing investment property.<br/><br/>Brace yourself for a fascinating account of how we conquered a challenging situation, where another agency’s negligence led to substandard work, causing a potential health risk for tenants. From dealing with mold issues to poor tiling, join me as I walk you through our process of coordinating with contractors to fix the mess urgently. Let&apos;s explore the art of renovating properties, striking a balance between timeless and minimal aesthetics that don’t drain your wallet. Experience an exciting world of property management and renovations that&apos;ll ignite your interest and enrich your knowledge.<br/><br/>https://www.exclusivelymanaged.com.au/enhanced/</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/14015069-turning-property-management-disasters-into-appealing-investments.mp3" length="12377756" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-14015069</guid>
    <pubDate>Wed, 22 Nov 2023 09:00:00 +1000</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/2146205/14015069/transcript" type="text/html" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/14015069/transcript.json" type="application/json" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/14015069/transcript.srt" type="application/x-subrip" />
    <podcast:transcript url="https://www.buzzsprout.com/2146205/14015069/transcript.vtt" type="text/vtt" />
    <itunes:duration>1029</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>22</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>What Advice Is Your Property Manager Receiving?</itunes:title>
    <title>What Advice Is Your Property Manager Receiving?</title>
    <itunes:summary><![CDATA[This is a little tester I put out for our online community, if I was a green newbie property manager, and I had this situation arise, would I receive the correct information?  Well, I did and I didn't, have a listen.  Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here.  https://www.sle...]]></itunes:summary>
    <description><![CDATA[<p>This is a little tester I put out for our online community, if I was a green newbie property manager, and I had this situation arise, would I receive the correct information?<br/><br/>Well, I did and I didn&apos;t, have a listen. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>This is a little tester I put out for our online community, if I was a green newbie property manager, and I had this situation arise, would I receive the correct information?<br/><br/>Well, I did and I didn&apos;t, have a listen. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13624342-what-advice-is-your-property-manager-receiving.mp3" length="19564634" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13624342</guid>
    <pubDate>Wed, 20 Sep 2023 12:00:00 +1000</pubDate>
    <itunes:duration>1628</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>21</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Vacating a 5 STAR A Grade Tenant, and for what?</itunes:title>
    <title>Vacating a 5 STAR A Grade Tenant, and for what?</title>
    <itunes:summary><![CDATA[This is possibly the worst change in legalisation we have seen to date, and it affects everyone! Rent cannot be increased during a fixed term unless it is stated in the tenancy agreement and all of the following occurs: the agreement states the rent will be increasedthe agreement states the new amount (or how it will be worked out)the property manager/owner gives the tenant at least two months' notice in writing for a general tenancy and four weeks’ notice for a rooming accommodation agreemen...]]></itunes:summary>
    <description><![CDATA[<p>This is possibly the worst change in legalisation we have seen to date, and it affects everyone!<br/>Rent cannot be increased during a fixed term unless it is stated in the tenancy agreement and all of the following occurs:</p><ul><li>the agreement states the rent will be increased</li><li>the agreement states the new amount (or how it will be worked out)</li><li>the property manager/owner gives the tenant at least two months&apos; notice in writing for a general tenancy and four weeks’ notice for a rooming accommodation agreement, and</li><li>it has been at least 12 months since the tenancy started or since the last increase.</li></ul><p><br/>What do you do when your tenant is more than happy to pay the increased rent and stay in their home?<br/><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>This is possibly the worst change in legalisation we have seen to date, and it affects everyone!<br/>Rent cannot be increased during a fixed term unless it is stated in the tenancy agreement and all of the following occurs:</p><ul><li>the agreement states the rent will be increased</li><li>the agreement states the new amount (or how it will be worked out)</li><li>the property manager/owner gives the tenant at least two months&apos; notice in writing for a general tenancy and four weeks’ notice for a rooming accommodation agreement, and</li><li>it has been at least 12 months since the tenancy started or since the last increase.</li></ul><p><br/>What do you do when your tenant is more than happy to pay the increased rent and stay in their home?<br/><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13587072-vacating-a-5-star-a-grade-tenant-and-for-what.mp3" length="8783795" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13587072</guid>
    <pubDate>Thu, 14 Sep 2023 07:00:00 +1000</pubDate>
    <itunes:duration>729</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>20</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>Watch out for this SCAM with Minimum Housing Standards</itunes:title>
    <title>Watch out for this SCAM with Minimum Housing Standards</title>
    <itunes:summary><![CDATA[This is going to be very easy for any investor to fall into this trap!   There are companies now offering real estate agencies / property managers their un-licensed staff to attend your investment property and report on anything that may be unsafe or not meeting legalisation.   DO NOT FALL FOR THIS TRICK! Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https:/...]]></itunes:summary>
    <description><![CDATA[<p>This is going to be very easy for any investor to fall into this trap! <br/><br/>There are companies now offering real estate agencies / property managers their un-licensed staff to attend your investment property and report on anything that may be unsafe or not meeting legalisation. <br/><br/>DO NOT FALL FOR THIS TRICK!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>This is going to be very easy for any investor to fall into this trap! <br/><br/>There are companies now offering real estate agencies / property managers their un-licensed staff to attend your investment property and report on anything that may be unsafe or not meeting legalisation. <br/><br/>DO NOT FALL FOR THIS TRICK!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13538746-watch-out-for-this-scam-with-minimum-housing-standards.mp3" length="4377683" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13538746</guid>
    <pubDate>Wed, 06 Sep 2023 17:00:00 +1000</pubDate>
    <itunes:duration>362</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>19</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Who Cares About Your Investment Property?</itunes:title>
    <title>Who Cares About Your Investment Property?</title>
    <itunes:summary><![CDATA[Would you work 5 months for $800? No, but the agency down the road will!  Money has driven agencies since time began, realestate agencies have always been focused on the income, the growth, the sales, the percentages.  Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here.  https://www.sl...]]></itunes:summary>
    <description><![CDATA[<p>Would you work 5 months for $800? No, but the agency down the road will!<br/><br/>Money has driven agencies since time began, realestate agencies have always been focused on the income, the growth, the sales, the percentages. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Would you work 5 months for $800? No, but the agency down the road will!<br/><br/>Money has driven agencies since time began, realestate agencies have always been focused on the income, the growth, the sales, the percentages. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13481321-who-cares-about-your-investment-property.mp3" length="13388962" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13481321</guid>
    <pubDate>Mon, 28 Aug 2023 16:00:00 +1000</pubDate>
    <itunes:duration>1113</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>18</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Why do investors choose agencies that all say the same thing?</itunes:title>
    <title>Why do investors choose agencies that all say the same thing?</title>
    <itunes:summary><![CDATA[Why do all business development managers say the same thing? They are still using scripts from 5+ years ago! Why haven't they evolved yet?  Secrets within the franchises - I am kidding! No secrets here, but only what issues we have come across when dealing with a larger agency!   Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Don...]]></itunes:summary>
    <description><![CDATA[<p>Why do all business development managers say the same thing? They are still using scripts from 5+ years ago! Why haven&apos;t they evolved yet?<br/><br/>Secrets within the franchises - I am kidding! No secrets here, but only what issues we have come across when dealing with a larger agency!<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Why do all business development managers say the same thing? They are still using scripts from 5+ years ago! Why haven&apos;t they evolved yet?<br/><br/>Secrets within the franchises - I am kidding! No secrets here, but only what issues we have come across when dealing with a larger agency!<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13455879-why-do-investors-choose-agencies-that-all-say-the-same-thing.mp3" length="11998452" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13455879</guid>
    <pubDate>Wed, 23 Aug 2023 18:00:00 +1000</pubDate>
    <itunes:duration>997</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>17</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>A Nightmare In Property Management</itunes:title>
    <title>A Nightmare In Property Management</title>
    <itunes:summary><![CDATA[Actually a few nightmare's.  I can go into detail for some more horror stories within the beautiful and wonderful role of a Property Manager, but right now, heres a snippet of a few.  Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here.  https://www.sleepbus.org/services/sleepbusfund ]]></itunes:summary>
    <description><![CDATA[<p>Actually a few nightmare&apos;s.<br/><br/>I can go into detail for some more horror stories within the beautiful and wonderful role of a Property Manager, but right now, heres a snippet of a few. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Actually a few nightmare&apos;s.<br/><br/>I can go into detail for some more horror stories within the beautiful and wonderful role of a Property Manager, but right now, heres a snippet of a few. </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13328107-a-nightmare-in-property-management.mp3" length="9411021" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13328107</guid>
    <pubDate>Tue, 01 Aug 2023 17:00:00 +1000</pubDate>
    <itunes:duration>782</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>16</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>National Property Manager&#39;s Day!</itunes:title>
    <title>National Property Manager&#39;s Day!</title>
    <itunes:summary><![CDATA[Short Episode - Don't Forget to say THANK YOU to your property manager today! Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here.  https://www.sleepbus.org/services/sleepbusfund ]]></itunes:summary>
    <description><![CDATA[<p>Short Episode - Don&apos;t Forget to say THANK YOU to your property manager today!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Short Episode - Don&apos;t Forget to say THANK YOU to your property manager today!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13262023-national-property-manager-s-day.mp3" length="7083507" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13262023</guid>
    <pubDate>Fri, 21 Jul 2023 17:00:00 +1000</pubDate>
    <itunes:duration>588</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>15</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Article Reading: Administrators appointed at real estate disruptor!</itunes:title>
    <title>Article Reading: Administrators appointed at real estate disruptor!</title>
    <itunes:summary><![CDATA[Lower fees = lower service. You make the decision on what your property is worth.  https://www.realestatebusiness.com.au/tech/26050-administrators-appointed-at-real-estate-disruptor?utm_source=RealEstateBusiness&amp;utm_campaign=30_06_2023&amp;utm_medium=email&amp;utm_content=1&amp;utm_emailID=9abab4cc5de58be6e6bcdf915010a207b054039c56696ad116a6bf5e659d46b6  Article Reading with Samantha Eason:   An Australian proptech company has been revealed as facing serious challenges and has gone i...]]></itunes:summary>
    <description><![CDATA[<p>Lower fees = lower service. You make the decision on what your property is worth.<br/><br/>https://www.realestatebusiness.com.au/tech/26050-administrators-appointed-at-real-estate-disruptor?utm_source=RealEstateBusiness&amp;utm_campaign=30_06_2023&amp;utm_medium=email&amp;utm_content=1&amp;utm_emailID=9abab4cc5de58be6e6bcdf915010a207b054039c56696ad116a6bf5e659d46b6<br/><br/>Article Reading with Samantha Eason: <br/><br/>An Australian proptech company has been revealed as facing serious challenges and has gone into voluntary administration.</p><p>In an Australian Securities &amp; Investments Commission (ASIC) notice published 29 June 2023, it was revealed that administrators from KPMG had been appointed to Different Technologies Pty Ltd., better known as :Different, under section 436A of the <em>Corporations Act 2001</em>.</p><p>That section spells out that a company may appoint an administrator/s if the board “thinks it is or will become insolvent.”</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Lower fees = lower service. You make the decision on what your property is worth.<br/><br/>https://www.realestatebusiness.com.au/tech/26050-administrators-appointed-at-real-estate-disruptor?utm_source=RealEstateBusiness&amp;utm_campaign=30_06_2023&amp;utm_medium=email&amp;utm_content=1&amp;utm_emailID=9abab4cc5de58be6e6bcdf915010a207b054039c56696ad116a6bf5e659d46b6<br/><br/>Article Reading with Samantha Eason: <br/><br/>An Australian proptech company has been revealed as facing serious challenges and has gone into voluntary administration.</p><p>In an Australian Securities &amp; Investments Commission (ASIC) notice published 29 June 2023, it was revealed that administrators from KPMG had been appointed to Different Technologies Pty Ltd., better known as :Different, under section 436A of the <em>Corporations Act 2001</em>.</p><p>That section spells out that a company may appoint an administrator/s if the board “thinks it is or will become insolvent.”</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13157041-article-reading-administrators-appointed-at-real-estate-disruptor.mp3" length="9475035" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13157041</guid>
    <pubDate>Tue, 04 Jul 2023 11:00:00 +1000</pubDate>
    <itunes:duration>787</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>14</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>The negative effects of pricing a property too high!</itunes:title>
    <title>The negative effects of pricing a property too high!</title>
    <itunes:summary><![CDATA[Besides not leasing quickly if your property is overpriced, there are no guarantees that it will lease for what it should, if you price it appropriately from the beginning.  It is imperative that you reconcile what your home means to you and what you envision it to be with the reality of the current housing market. Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https:/...]]></itunes:summary>
    <description><![CDATA[<p>Besides not leasing quickly if your property is overpriced, there are no guarantees that it will lease for what it should, if you price it appropriately from the beginning.<br/><br/>It is imperative that you reconcile what your home means to you and what you envision it to be with the reality of the current housing market.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Besides not leasing quickly if your property is overpriced, there are no guarantees that it will lease for what it should, if you price it appropriately from the beginning.<br/><br/>It is imperative that you reconcile what your home means to you and what you envision it to be with the reality of the current housing market.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/13078199-the-negative-effects-of-pricing-a-property-too-high.mp3" length="11917872" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-13078199</guid>
    <pubDate>Wed, 21 Jun 2023 09:00:00 +1000</pubDate>
    <itunes:duration>991</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>13</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Fears with Property Investing! Special Guest Sarah Larsen</itunes:title>
    <title>Fears with Property Investing! Special Guest Sarah Larsen</title>
    <itunes:summary><![CDATA[Are you an investor with the fear of making the wrong choice?  It's normal that no one wants to part with a large amount of money to end up with a poor result.   Listen to our latest episode with Sarah Larsen - 0407 110 431 to discuss clients normal and irrational fears when it comes to property investing. Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www...]]></itunes:summary>
    <description><![CDATA[<p>Are you an investor with the fear of making the wrong choice?<br/><br/>It&apos;s normal that no one wants to part with a large amount of money to end up with a poor result. <br/><br/>Listen to our latest episode with Sarah Larsen - 0407 110 431 to discuss clients normal and irrational fears when it comes to property investing.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Are you an investor with the fear of making the wrong choice?<br/><br/>It&apos;s normal that no one wants to part with a large amount of money to end up with a poor result. <br/><br/>Listen to our latest episode with Sarah Larsen - 0407 110 431 to discuss clients normal and irrational fears when it comes to property investing.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12993095-fears-with-property-investing-special-guest-sarah-larsen.mp3" length="14231600" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12993095</guid>
    <pubDate>Wed, 07 Jun 2023 12:00:00 +1000</pubDate>
    <itunes:duration>1183</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>12</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>Real Estate Agent Biggest Error - Article Reading: Read the outrageous email a real estate agent accidentally sent a tenant</itunes:title>
    <title>Real Estate Agent Biggest Error - Article Reading: Read the outrageous email a real estate agent accidentally sent a tenant</title>
    <itunes:summary><![CDATA[Read the outrageous email a real estate agent accidentally sent a tenant instead of landlord - and the ridiculous reason they wanted to nearly DOUBLE the rent! 'You'll recall the discussions I had with you earlier in the year about the 'high maintenance' nature of this particular tenant,' the real estate agent wrote.   'Out of all the properties I manage he has the most maintenance requests and occupies of the most of my (and therefore your) time. On one occasion (the aircon) he called every ...]]></itunes:summary>
    <description><![CDATA[<p><b>Read the outrageous email a real estate agent accidentally sent a tenant instead of landlord - and the ridiculous reason they wanted to nearly DOUBLE the rent!<br/></b>&apos;You&apos;ll recall the discussions I had with you earlier in the year about the &apos;high maintenance&apos; nature of this particular tenant,&apos; the real estate agent wrote.<br/><br/></p><div>&apos;Out of all the properties I manage he has the most maintenance requests and occupies of the most of my (and therefore your) time. On one occasion (the aircon) he called every day for two weeks. The receptions are sick of him.&apos;<br/><br/></div><p>&apos;In order to play this smooth you should offer to renew the lease but with an exorbitant increase.&apos;<br/><br/>Real Estate Agents who do this need to be removed from the industry, they have no idea the impact they have on the overall market, and how disheartening and dishonest their actions are.<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p><b>Read the outrageous email a real estate agent accidentally sent a tenant instead of landlord - and the ridiculous reason they wanted to nearly DOUBLE the rent!<br/></b>&apos;You&apos;ll recall the discussions I had with you earlier in the year about the &apos;high maintenance&apos; nature of this particular tenant,&apos; the real estate agent wrote.<br/><br/></p><div>&apos;Out of all the properties I manage he has the most maintenance requests and occupies of the most of my (and therefore your) time. On one occasion (the aircon) he called every day for two weeks. The receptions are sick of him.&apos;<br/><br/></div><p>&apos;In order to play this smooth you should offer to renew the lease but with an exorbitant increase.&apos;<br/><br/>Real Estate Agents who do this need to be removed from the industry, they have no idea the impact they have on the overall market, and how disheartening and dishonest their actions are.<br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12913485-real-estate-agent-biggest-error-article-reading-read-the-outrageous-email-a-real-estate-agent-accidentally-sent-a-tenant.mp3" length="7955447" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12913485</guid>
    <pubDate>Thu, 25 May 2023 06:00:00 +1000</pubDate>
    <itunes:duration>660</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>11</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Article Reading: Behind the scenes of Australia&#39;s rental crisis:</itunes:title>
    <title>Article Reading: Behind the scenes of Australia&#39;s rental crisis:</title>
    <itunes:summary><![CDATA[Samantha Eason was very fortunate to be featured in this article with ABC News written by Maani Truu  https://www.abc.net.au/news/2023-05-23/behind-the-scenes-of-rent-increases/102329918  In some cases, Eason says, delays in repairs stem from the property manager's lack of training, like knowing whether it's more economical to order a repair or replacement of an appliance the moment a request is lodged. "If a dishwasher is older than eight years, I recommend straight away to replace it … if i...]]></itunes:summary>
    <description><![CDATA[<p>Samantha Eason was very fortunate to be featured in this article with ABC News written by Maani Truu<br/><br/>https://www.abc.net.au/news/2023-05-23/behind-the-scenes-of-rent-increases/102329918<br/><br/>In some cases, Eason says, delays in repairs stem from the property manager&apos;s lack of training, like knowing whether it&apos;s more economical to order a repair or replacement of an appliance the moment a request is lodged.</p><p>&quot;If a dishwasher is older than eight years, I recommend straight away to replace it … if it&apos;s a four-year-old dishwasher, you send a trade,&quot; she says. Being able to communicate clearly with the owner about the best course of action speeds up the process, she says, because it cuts out unnecessary visits from tradespeople.</p><p>&quot;You cannot tell me that someone who is 18 years old, who has just got their [real estate agent] certificate, has any understanding of how the oven, fans, fireplaces, pools, anything works … unless they&apos;ve got hands-on experience.&quot;</p><p>She believes this is becoming a bigger problem as experienced agents abandon the industry in droves. Research conducted by <a href='https://www.realestatebusiness.com.au/property-management/22901-almost-1-in-4-pms-intends-to-leave-the-profession'>tech company MRI Software</a> last year found almost a quarter of property managers planned to leave the industry, with 60 per cent citing aggressive or abusive landlords or tenants as the biggest challenges.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Samantha Eason was very fortunate to be featured in this article with ABC News written by Maani Truu<br/><br/>https://www.abc.net.au/news/2023-05-23/behind-the-scenes-of-rent-increases/102329918<br/><br/>In some cases, Eason says, delays in repairs stem from the property manager&apos;s lack of training, like knowing whether it&apos;s more economical to order a repair or replacement of an appliance the moment a request is lodged.</p><p>&quot;If a dishwasher is older than eight years, I recommend straight away to replace it … if it&apos;s a four-year-old dishwasher, you send a trade,&quot; she says. Being able to communicate clearly with the owner about the best course of action speeds up the process, she says, because it cuts out unnecessary visits from tradespeople.</p><p>&quot;You cannot tell me that someone who is 18 years old, who has just got their [real estate agent] certificate, has any understanding of how the oven, fans, fireplaces, pools, anything works … unless they&apos;ve got hands-on experience.&quot;</p><p>She believes this is becoming a bigger problem as experienced agents abandon the industry in droves. Research conducted by <a href='https://www.realestatebusiness.com.au/property-management/22901-almost-1-in-4-pms-intends-to-leave-the-profession'>tech company MRI Software</a> last year found almost a quarter of property managers planned to leave the industry, with 60 per cent citing aggressive or abusive landlords or tenants as the biggest challenges.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12901156-article-reading-behind-the-scenes-of-australia-s-rental-crisis.mp3" length="18242141" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12901156</guid>
    <pubDate>Tue, 23 May 2023 16:00:00 +1000</pubDate>
    <itunes:duration>1518</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>10</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>What is Rent Bidding?</itunes:title>
    <title>What is Rent Bidding?</title>
    <itunes:summary><![CDATA[Rent bidding with Exclusively Managed is a no go zone.  A rental property must be advertised at a fixed price - failing to do so is an offence. The property manager/owner does not have to display the price on a ‘for rent’ sign at the property, but any other advertisement must include a fixed price.  A property manager/owner must also not:  advertise a property with a rent range (e.g. between $500-$600 a week) put a property up for rent auction proactively tell rental appli...]]></itunes:summary>
    <description><![CDATA[<p>Rent bidding with Exclusively Managed is a no go zone.<br/><br/>A rental property must be advertised at a fixed price - failing to do so is an offence. The property manager/owner does not have to display the price on a ‘for rent’ sign at the property, but any other advertisement must include a fixed price. </p><p>A property manager/owner must also not: </p><ul><li>advertise a property with a rent range (e.g. between $500-$600 a week) </li><li>put a property up for rent auction </li><li>proactively tell rental applicants to offer over the advertised rental price and encourage them to outbid each other.  </li></ul><p>A prospective tenant can proactively offer more than the advertised rental amount and the property manager/owner may accept their offer.  </p><p>A prospective tenant can also offer to pay rent in advance and the property manager/owner can accept this. The maximum rent in advance a property manager/owner can ask for from a tenant is two weeks for a periodic agreement, or one month for a fixed-term agreement.  </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Rent bidding with Exclusively Managed is a no go zone.<br/><br/>A rental property must be advertised at a fixed price - failing to do so is an offence. The property manager/owner does not have to display the price on a ‘for rent’ sign at the property, but any other advertisement must include a fixed price. </p><p>A property manager/owner must also not: </p><ul><li>advertise a property with a rent range (e.g. between $500-$600 a week) </li><li>put a property up for rent auction </li><li>proactively tell rental applicants to offer over the advertised rental price and encourage them to outbid each other.  </li></ul><p>A prospective tenant can proactively offer more than the advertised rental amount and the property manager/owner may accept their offer.  </p><p>A prospective tenant can also offer to pay rent in advance and the property manager/owner can accept this. The maximum rent in advance a property manager/owner can ask for from a tenant is two weeks for a periodic agreement, or one month for a fixed-term agreement.  </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12891708-what-is-rent-bidding.mp3" length="9031697" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12891708</guid>
    <pubDate>Mon, 22 May 2023 10:00:00 +1000</pubDate>
    <itunes:duration>750</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>9</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Service &gt; Fees</itunes:title>
    <title>Service &gt; Fees</title>
    <itunes:summary><![CDATA[So many property investors want better fees, and they want that with better service, but you can't have your cake and eat it too! Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here.  https://www.sleepbus.org/services/sleepbusfund ]]></itunes:summary>
    <description><![CDATA[<p>So many property investors want better fees, and they want that with better service, but you can&apos;t have your cake and eat it too!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>So many property investors want better fees, and they want that with better service, but you can&apos;t have your cake and eat it too!</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12739855-service-fees.mp3" length="12051961" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12739855</guid>
    <pubDate>Fri, 28 Apr 2023 13:00:00 +1000</pubDate>
    <itunes:duration>1002</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>8</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>Stage 2 Rental Reforms and How Investors are Affected.</itunes:title>
    <title>Stage 2 Rental Reforms and How Investors are Affected.</title>
    <itunes:summary><![CDATA[The government has once again, taken away another option from investors, which will only INCREASE rental prices.  Lets look at the Stage 2 Rental Law Reforms THEY want to hear what is important to Queensland renters, rental property owners and managers, and all Queenslanders to improve rental experiences across five key legislative reform priorities to inform the development of Stage 2 Rental Law Reform. They've developed an Options Paper to seek feedback on policy options to change Queenslan...]]></itunes:summary>
    <description><![CDATA[<p>The government has once again, taken away another option from investors, which will only INCREASE rental prices.<br/><b><br/>Lets look at the Stage 2 Rental Law Reforms</b></p><p>THEY want to hear what is important to Queensland renters, rental property owners and managers, and all Queenslanders to improve rental experiences across five key legislative reform priorities to inform the development of Stage 2 Rental Law Reform.</p><p>They&apos;ve developed an Options Paper to seek feedback on policy options to change Queensland&apos;s rental laws and identify their impacts.</p><p>The 5 key legislative reform priorities included in the Options Paper are:</p><ul><li>installing modifications</li><li>making personalisation changes</li><li>balancing privacy and access</li><li>improving the rental bond process</li><li>fairer fees and charges.</li></ul><p><a href='https://www.chde.qld.gov.au/__data/assets/pdf_file/0025/34387/stage-2-rental-law-reform-options-paper.pdf'>Read the options paper (PDF, 843.23 KB)</a></p><p>You can have your say until 29 May 2023 by:</p><ul><li>taking an <a href='https://yoursay.chde.qld.gov.au/hub-page/stage-2-rental-law-reform'>online survey</a></li><li>making a <a href='https://yoursay.chde.qld.gov.au/written-submission-rental-law-reform-stage-2'>written submission</a> responding to the consultation questions in the Options Paper and providing any other feedback by uploading your submission, email to <a href='mailto:rentinginqld@chde.qld.gov.au'>rentinginqld@chde.qld.gov.au</a>, or by post to:<br/>Renting in Queensland<br/>Housing and Homelessness Services<br/>Department of Communities, Housing and Digital Economy<br/>PO Box 690<br/>BRISBANE QLD 4001</li></ul><p>To give your feedback and for more information, visit <a href='https://qld.gov.au/rentinginqld'>qld.gov.au/rentinginqld</a> or call <a href='tel:137468'>13 QGOV (13 74 68)</a>.</p><p>Submissions close 5pm on Monday, 29 May 2023.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>The government has once again, taken away another option from investors, which will only INCREASE rental prices.<br/><b><br/>Lets look at the Stage 2 Rental Law Reforms</b></p><p>THEY want to hear what is important to Queensland renters, rental property owners and managers, and all Queenslanders to improve rental experiences across five key legislative reform priorities to inform the development of Stage 2 Rental Law Reform.</p><p>They&apos;ve developed an Options Paper to seek feedback on policy options to change Queensland&apos;s rental laws and identify their impacts.</p><p>The 5 key legislative reform priorities included in the Options Paper are:</p><ul><li>installing modifications</li><li>making personalisation changes</li><li>balancing privacy and access</li><li>improving the rental bond process</li><li>fairer fees and charges.</li></ul><p><a href='https://www.chde.qld.gov.au/__data/assets/pdf_file/0025/34387/stage-2-rental-law-reform-options-paper.pdf'>Read the options paper (PDF, 843.23 KB)</a></p><p>You can have your say until 29 May 2023 by:</p><ul><li>taking an <a href='https://yoursay.chde.qld.gov.au/hub-page/stage-2-rental-law-reform'>online survey</a></li><li>making a <a href='https://yoursay.chde.qld.gov.au/written-submission-rental-law-reform-stage-2'>written submission</a> responding to the consultation questions in the Options Paper and providing any other feedback by uploading your submission, email to <a href='mailto:rentinginqld@chde.qld.gov.au'>rentinginqld@chde.qld.gov.au</a>, or by post to:<br/>Renting in Queensland<br/>Housing and Homelessness Services<br/>Department of Communities, Housing and Digital Economy<br/>PO Box 690<br/>BRISBANE QLD 4001</li></ul><p>To give your feedback and for more information, visit <a href='https://qld.gov.au/rentinginqld'>qld.gov.au/rentinginqld</a> or call <a href='tel:137468'>13 QGOV (13 74 68)</a>.</p><p>Submissions close 5pm on Monday, 29 May 2023.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12680794-stage-2-rental-reforms-and-how-investors-are-affected.mp3" length="8553995" type="audio/mpeg" />
    <itunes:author></itunes:author>
    <guid isPermaLink="false">Buzzsprout-12680794</guid>
    <pubDate>Wed, 19 Apr 2023 17:00:00 +1000</pubDate>
    <itunes:duration>710</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>7</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>true</itunes:explicit>
  </item>
  <item>
    <itunes:title>All Agencies Talk The Same Talk</itunes:title>
    <title>All Agencies Talk The Same Talk</title>
    <itunes:summary><![CDATA[But do they walk the same walk?  What an agency says on their 'About Us' section, is always nearly the same as another.  In this episode we see what 3 different agencies say, and how similar they are to each other and the agency 'processes'.    Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here....]]></itunes:summary>
    <description><![CDATA[<p>But do they walk the same walk?<br/><br/>What an agency says on their &apos;About Us&apos; section, is always nearly the same as another.<br/><br/>In this episode we see what 3 different agencies say, and how similar they are to each other and the agency &apos;processes&apos;.<br/><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>But do they walk the same walk?<br/><br/>What an agency says on their &apos;About Us&apos; section, is always nearly the same as another.<br/><br/>In this episode we see what 3 different agencies say, and how similar they are to each other and the agency &apos;processes&apos;.<br/><br/><br/></p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12672888-all-agencies-talk-the-same-talk.mp3" length="11801533" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12672888</guid>
    <pubDate>Tue, 18 Apr 2023 18:00:00 +1000</pubDate>
    <itunes:duration>981</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>6</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>What is in a Vacate Inspection?</itunes:title>
    <title>What is in a Vacate Inspection?</title>
    <itunes:summary><![CDATA[What is in a vacate inspection?  What do you take photo's of?  What do you look for?  I have probably completed a thousand of these in my career and I have learnt something from each one. But one of the most important things that I have learnt, is that you do not focus just on the tenancy that is ending and I'll explain in this podcast why. Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclus...]]></itunes:summary>
    <description><![CDATA[<p>What is in a vacate inspection?  What do you take photo&apos;s of?  What do you look for?<br/><br/>I have probably completed a thousand of these in my career and I have learnt something from each one. But one of the most important things that I have learnt, is that you <b>do not</b> focus just on the tenancy that is ending and I&apos;ll explain in this podcast why.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>What is in a vacate inspection?  What do you take photo&apos;s of?  What do you look for?<br/><br/>I have probably completed a thousand of these in my career and I have learnt something from each one. But one of the most important things that I have learnt, is that you <b>do not</b> focus just on the tenancy that is ending and I&apos;ll explain in this podcast why.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12627316-what-is-in-a-vacate-inspection.mp3" length="8814797" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12627316</guid>
    <pubDate>Tue, 11 Apr 2023 17:00:00 +1000</pubDate>
    <itunes:duration>732</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>5</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Do you have an Investment Specialist or a Property Manager?</itunes:title>
    <title>Do you have an Investment Specialist or a Property Manager?</title>
    <itunes:summary><![CDATA[I can tell you from experience, not all property managers are the same, and we aren't trained or skilled in the same way.   So whether you are focusing your investment on overall growth, or yield, you need to decide who is on your team, and who will help you achieve the financial success you want, and while you are doing that, see if you can find out if you have a property manager, or an investment specialist.  Because one could cost you thousands in mistakes, or misguiding you, and one ...]]></itunes:summary>
    <description><![CDATA[<p>I can tell you from experience, not all property managers are the same, and we aren&apos;t trained or skilled in the same way. <br/><br/>So whether you are focusing your investment on overall growth, or yield, you need to decide who is on your team, and who will help you achieve the financial success you want, and while you are doing that, see if you can find out if you have a property manager, or an investment specialist.<br/><br/>Because one could cost you thousands in mistakes, or misguiding you, and one could make you thousands. <br/><br/><br/>Our Experts?<br/>- Samantha Eason - Exclusively Managed - https://www.exclusivelymanaged.com.au/<br/>- Oliver Jackson - Living Property - https://www.livingproperty.com.au/<br/>- James Missailidis - Alecto Finance - https://www.alectofinance.com/</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>I can tell you from experience, not all property managers are the same, and we aren&apos;t trained or skilled in the same way. <br/><br/>So whether you are focusing your investment on overall growth, or yield, you need to decide who is on your team, and who will help you achieve the financial success you want, and while you are doing that, see if you can find out if you have a property manager, or an investment specialist.<br/><br/>Because one could cost you thousands in mistakes, or misguiding you, and one could make you thousands. <br/><br/><br/>Our Experts?<br/>- Samantha Eason - Exclusively Managed - https://www.exclusivelymanaged.com.au/<br/>- Oliver Jackson - Living Property - https://www.livingproperty.com.au/<br/>- James Missailidis - Alecto Finance - https://www.alectofinance.com/</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12499069-do-you-have-an-investment-specialist-or-a-property-manager.mp3" length="9175656" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12499069</guid>
    <pubDate>Thu, 23 Mar 2023 16:00:00 +1000</pubDate>
    <itunes:duration>762</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>4</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>What is your property actually worth?</itunes:title>
    <title>What is your property actually worth?</title>
    <itunes:summary><![CDATA[Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/  Donate to the sleepbus foundation here.  https://www.sleepbus.org/services/sleepbusfund ]]></itunes:summary>
    <description><![CDATA[<p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12410550-what-is-your-property-actually-worth.mp3" length="8197274" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12410550</guid>
    <pubDate>Fri, 10 Mar 2023 09:00:00 +1000</pubDate>
    <itunes:duration>681</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>3</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Boutique Property Agency or Franchise?</itunes:title>
    <title>Boutique Property Agency or Franchise?</title>
    <itunes:summary><![CDATA[Why choosing a smaller boutique agency than a franchise?  The advantages of a smaller agency is that the agency doesn't employ anyone with a license or certificate - but each employee has been carefully selected to fit in with the boutique agency niche, and communication is strongest with a smaller team. Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclus...]]></itunes:summary>
    <description><![CDATA[<p>Why choosing a smaller boutique agency than a franchise?<br/><br/>The advantages of a smaller agency is that the agency doesn&apos;t employ anyone with a license or certificate - but each employee has been carefully selected to fit in with the boutique agency niche, and communication is strongest with a smaller team.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>Why choosing a smaller boutique agency than a franchise?<br/><br/>The advantages of a smaller agency is that the agency doesn&apos;t employ anyone with a license or certificate - but each employee has been carefully selected to fit in with the boutique agency niche, and communication is strongest with a smaller team.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12387299-boutique-property-agency-or-franchise.mp3" length="9213230" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12387299</guid>
    <pubDate>Tue, 07 Mar 2023 07:00:00 +1000</pubDate>
    <itunes:duration>765</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>2</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Maintenance and your Investment Property</itunes:title>
    <title>Maintenance and your Investment Property</title>
    <itunes:summary><![CDATA[We're going to be black and white here, with a little bit of red.  Maintenance is one of the main reasons why a good tenant leaves a property. In this short podcast we will discuss why its important to keep your property updated and what we do during our management services with our Clients at Exclusively Managed. Send us Fan Mail  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit htt...]]></itunes:summary>
    <description><![CDATA[<p>We&apos;re going to be black and white here, with a little bit of red. <br/>Maintenance is one of the main reasons why a good tenant leaves a property. In this short podcast we will discuss why its important to keep your property updated and what we do during our management services with our Clients at Exclusively Managed.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>We&apos;re going to be black and white here, with a little bit of red. <br/>Maintenance is one of the main reasons why a good tenant leaves a property. In this short podcast we will discuss why its important to keep your property updated and what we do during our management services with our Clients at Exclusively Managed.</p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/2146205/episodes/12380408-maintenance-and-your-investment-property.mp3" length="8301979" type="audio/mpeg" />
    <itunes:author>Samantha Eason</itunes:author>
    <guid isPermaLink="false">Buzzsprout-12380408</guid>
    <pubDate>Mon, 06 Mar 2023 12:00:00 +1000</pubDate>
    <itunes:duration>689</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
    <itunes:explicit>false</itunes:explicit>
  </item>
  <item>
    <itunes:title>Introduction into Property Management with Samantha Eason</itunes:title>
    <title>Introduction into Property Management with Samantha Eason</title>
    <itunes:summary><![CDATA[We're going to be black and white here, with a little bit of red.   Introduction into Exclusively Property Management with Samantha Eason. What to expect from this podcast. We are going to spill the secrets of agencies 'tactics' as well as our own, let you know what works &amp; what doesn't and what to expect from your property manager, or when you should be giving them the flick!  If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email sa...]]></itunes:summary>
    <description><![CDATA[<p>We&apos;re going to be black and white here, with a little bit of red. <br/><br/>Introduction into Exclusively Property Management with Samantha Eason.<br/>What to expect from this podcast.<br/>We are going to spill the secrets of agencies &apos;tactics&apos; as well as our own, let you know what works &amp; what doesn&apos;t and what to expect from your property manager, or when you should be giving them the flick!<br/><br/>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></description>
    <content:encoded><![CDATA[<p>We&apos;re going to be black and white here, with a little bit of red. <br/><br/>Introduction into Exclusively Property Management with Samantha Eason.<br/>What to expect from this podcast.<br/>We are going to spill the secrets of agencies &apos;tactics&apos; as well as our own, let you know what works &amp; what doesn&apos;t and what to expect from your property manager, or when you should be giving them the flick!<br/><br/>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au </p><p><a target="_blank" href="https://www.buzzsprout.com/2146205/fan_mail/new">Send us Fan Mail</a></p> <p>If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/<br/><br/>Donate to the sleepbus foundation here. <br/><a href='https://www.sleepbus.org/services/sleepbusfund'><b>https://www.sleepbus.org/services/sleepbusfund</b></a></p>]]></content:encoded>
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    <pubDate>Mon, 06 Mar 2023 08:00:00 +1000</pubDate>
    <itunes:duration>382</itunes:duration>
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