Matt is the Managing Partner at Social Leverage, a seed-stage venture capital firm focused on fintech and vertical AI. Before that, he served as Chief Data Scientists at Third Point, one of the world's most elite hedge funds, and was part of the founding team at WorldQuant Ventures, where he spent six years traveling the globe acquiring data that helped grow a $500 million fund into a $30 billion operation across 25 countries.

In this episode Matt Shares what the world's smartest investors figured out about data that most businesses are only now waking up to. The decision separating winners from everyone else over the next five years. Why EQ is overtaking IQ in the age of AI. And the one thing most companies are doing right now they'll deeply regret.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/davidspisak for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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Today, Danny's Detailed Services processes 125,000 cars a month, employs over 800 people, and generates more than $50 million a year — numbers that would be impressive for any business.

This is not an episode about detailing cars. This is an episode about what a human being can build when they refuse to believe their starting point is their destiny. When they decide that money is not the finish line, it's the fuel. When they realize that the business is the microphone, and the message is what lasts.

Connect with David Spisak to Achieve Exponential Growth:

1. Linkedin: https://www.linkedin.com/in/davidspisak/
2. Website: https://www.davidspisak.com
3. Email: david@disruptivegrowthsolutions.com
4. Phone: +1 (510) 604-0308
5. Visit https://linktr.ee/davidspisak for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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He built Appraisal Pro to solve it. Now used by over 1,100 franchise dealerships, it tells any dealer in under 2 minutes the exact mechanical condition and true reconditioning cost of any trade-in.

Tune in to find out more!

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/davidspisak for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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Most people in this industry will never find out. Keith Benkel has been doing it for over two decades.

From buying a broken 1967 Mustang GT for $400 as a teenager, and getting it running the next day, to becoming the National Used Vehicle Director of one of the largest automotive groups in the country, Greenway Automotive Group. Keith's path is the kind of story the industry desperately needs more people to hear. Not because it's inspirational in the greeting-card sense. Because it's 'instructive' in every way that matters.

In this conversation, Keith pulls back the curtain on what separating a great used car operation from a mediocre one actually looks like at scale. 

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/davidspisak for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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But here's what I really want you to understand.

The FTC is not even your biggest risk right now. We are entering a world of AI driven search where everything gets indexed. Every complaint. Every review. Every violation. Every questionable ad your dealership has ever been connected to. And when a consumer asks AI if your dealership is trustworthy, it pulls from that data. Not your website. Not the keywords you paid for. The data.

And you can't remove it.

Whether you're a dealer who's always done it right and wants to stay protected, or you're somewhere in the gray zone wondering how much longer you can operate there, this episode is the conversation you didn't know you needed to have today.

The cost of being wrong is no longer temporary.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In 2020, Paul fired up a LinkedIn Live from his basement with one goal: make people in automotive feel less alone. Thousands showed up. What followed became ASOTU, More Than Cars, and a growing movement convinced that how you treat the person in front of you matters more than the transaction.

This conversation covers what Will Guidara's number one restaurant in the world teaches us about human connection, why most managers would lose a third of their team if they asked 12 simple questions, and what it looks like when an entire industry decides to stop hoarding its secrets.

Paul and Kyle are the co-founders of ASOTU and hosts of the daily automotive morning show. This is their story.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In this episode, Ray who spent 43 years on the inside of the automotive industry — and his son Zach sit down with David Spisak to share exactly how CarEdge is simplifying the car buying experience for everyday people across the country. What they've built, why they built it, and where it's heading next is something every car buyer needs to hear.

But the conversation goes deeper than that.

This is a story about a father and son who found their purpose through loss, through patience, and through an unshakeable belief that the process of buying a car should work for everyone, not just those who know the system. What started on a couch in a small apartment is now helping millions of people walk into the car buying process with clarity and confidence.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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You didn't get into this business to log into 12 different systems before 9am. You didn't invest hundreds of thousands of dollars in technology just to feel more confused, more frustrated, and more blind than you were before. And you sure didn't build your dealership from the ground up just to rent access to data that is already yours.

But that is exactly what is happening right now in 2026. And if you think it's just a technology problem, you're missing the real story.

I've been in this business for a long time. I've watched dealers get told they were going extinct more times than I can count. And every single time dealers adapted, evolved, and found a way forward.

But what's happening right now is different. Because this time the threat isn't coming from Carvana. It's not coming from Amazon. It's not coming from some Silicon Valley disruptor who never set foot in a showroom.

It's coming from inside the industry. And most dealers don't even see it happening.

In this episode I'm pulling back the curtain on something I call the Hidden Data War, who's behind it, why it's been allowed to go on this long, and what it's actually costing your dealership every single day in lost productivity, blocked innovation, and a customer experience that should be far better than it is.

The dealers who understand this are already making moves. The ones who don't are falling further behind every single day.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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What if it's hiding inside a problem so familiar, you stopped seeing it?

This week I sat down with someone who not only found it... he built the solution from the inside out. Matt Lasher, is the President of Streamline.auto and let me tell you, this conversation hit different.

Streamline wasn't built in a boardroom. It was born inside a dealership, out of pure frustration with affordability math. It started as a spreadsheet. Then it became a SaaS tool used by 400+ salespeople across West Herr. And now? It's processing millions of credit decisions a month and bridging the gap between two worlds that have been talking past each other for decades — dealers and lenders.

We also dig into:

• Why the wave of post-COVID F&I managers may be missing a critical skill set and what to do about it
• How lender programs get lost in translation at the dealership level, and why that's quietly killing profitability
• The staggering affordability data Streamline is surfacing and what it actually means for your store right now
• Why being agnostic is Streamline's superpower in a space full of one-size-fits-all solutions
• How this technology could be the F&I menu moment of our generation, lowering the barrier to entry for great people without losing the art form

The affordability problem isn't coming. It's already sitting across the desk from your team every single day. And what Matt is seeing inside the data — millions of real decisions, real declines, real customers — paints a picture that's both sobering and, if you're paying attention, full of opportunity.

Hit Play!

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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This week, I sat down with Quin Garcia, Founder and Managing Director at AutoTech Ventures out of Silicon Valley, one of the sharpest minds in automotive and mobility investment, and I'm telling you right now, this conversation will change how you see the road ahead.

In This Episode We Cover:

• The AutoTech Ventures investment model and why the smartest dealers in the country are quietly getting involved.
• Why some of the technology running your dealership right now may already have an expiration date on its back.
• The Chinese OEM question everyone is dancing around. Quin lived it firsthand and gives the most grounded take I've heard on this topic.
• Where autonomous vehicles actually stand today, and what it means for your business.
• Plus some portfolio wins that will genuinely inspire you.

Look, I've had a lot of great conversations on this show. But every once in a while, someone sits across from me and genuinely expands how I see the industry I've spent my entire career in. That's Quin Garcia.

This episode is just two people who care deeply about where this industry is going, having the kind of honest, sometimes uncomfortable, always energizing conversation that most people in boardrooms are afraid to have out loud.

Whether you're a dealer principal, a GM, a tech founder, or just someone who wants to understand what the next five years in automotive actually looks like, this one's for you.

Hit play. Your future self will thank you.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In this episode I sat down with Todd Smith, retail automotive lifer, tech founder, surfer, and the CEO of QoreAI and what started as a curiosity-driven conversation turned into one of the most important discussions I’ve had in a long time about the future of our industry

Todd and I come from different paths but share the same obsession: curiosity, leadership, and data as the ultimate force multiplier. Between the two of us, we’ve spent more than 35 years in automotive, yet somehow never crossed paths—until now. And once we did, we went deep.

From Todd’s unforgettable baptism into the car business at NADA as a teenager (yes, that Joe Girard story), to his journey from selling cars to building technology companies, this episode pulls back the curtain on how real operators think about leadership, culture, efficiency, and AI—without the hype.

What we get into in this episode:

• Why curiosity is the most underrated leadership superpower in automotive
• How most dealerships are unknowingly renting their data, and paying the price
• The dangerous reality of AI layered on top of bad data and broken processes
• Why data hygiene, ownership, and structure are non-negotiable for 2026
• How AI becomes a force multiplier for profit, efficiency, and customer experience, only if the foundation is right
• The coming divide between dealers who own their intelligence and those who outsource it
• Why internal efficiency, not just selling more cars, is the next true competitive frontier

This isn’t a “new tool” conversation.

This is a mindset shift.

If you’re heading into NADA, or even thinking about the next 12–24 months of your business, this episode will challenge how you think about technology, leadership, marketing spend, retention, and what it really takes to compete in an AI-powered world.

AI is no longer optional.

Owning your data is no longer optional.

And doing nothing is the most expensive decision you can make.

If you want to understand why, and more importantly what to do next, this is an episode you need to hear.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In this episode, I sat down with Mark Queen, Founder and CEO of Skaivision, for one of the most practical, eye-opening conversations we’ve had about dealership acquisition strategy and fixed ops performance.

And I’ll be honest…

This one exposed some uncomfortable truths.

We talk about why most dealers are chasing more leads when the real opportunity is already driving onto the lot every single day.

We unpack how timing not volume is the hidden lever behind higher service-lane acquisition rates.

We explore what 3 million monthly AI-driven customer conversations are revealing about buying signals, ghosted opportunities, and why handoffs inside the dealership are quietly killing ROI.

But here’s what makes this conversation different:

It’s not hype about AI.

It’s about discipline.

It’s about transparency.

It’s about turning the service drive into a strategic growth engine instead of a reactive repair department.

There’s a moment in this episode where we talk about the $89 oil change being the gateway to lifetime customer value.

That idea alone is worth the listen.

If you’re serious about improving dealership profitability, increasing service retention, accelerating acquisition from the lane, and tightening your operational efficiency heading into 2026…

You’ll want to hear this one in full.

Because once you see where the leaks actually are, you won’t be able to unsee them.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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• Why 2026 could be a “flat year” in volume, and why that matters more than people want to admit.
• The affordability problem nobody has a clean answer for (and why even 0% doesn’t magically fix payments).
• What happens if “cheap new cars” show up in the U.S. market and why that wouldn’t be the simple solution people think it is.
• The inventory pendulum swing we all lived through… and how quickly we forgot the real lesson.
• The uncomfortable truth: most stores don’t have a shortage of cars, they have a shortage of the right cars for the right customer in the right ZIP code.
• And why the dealers who win won’t be the ones who chase every new vendor… they’ll be the ones who have a north star and use tech to sail faster.

Inga brings a rare combination of deep data rigor and real-world practicality. She challenges the idea of quick fixes. She reminds us that technology is an accelerator not a strategy. And she makes a powerful case for building an orchestration layer around your data before you chase the next shiny solution.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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Live from the Tekion booth at NADA 2026, in what might be the busiest corner of Las Vegas that week, I sat down with Jay Vijayan for a conversation that goes way beyond buzzwords.

And trust me… this one matters.

Because while everyone is talking about “AI agents,” very few are asking the harder question:

What happens when those agents don’t talk to each other?

In this episode, Jay and I unpack what real platform innovation looks like, not marketing innovation, not slide-deck innovation, but foundational, ground-up, security-first innovation.

We talk about Tekion’s unimaginable growth. From roughly 100 rooftops just a few years ago… to over 3,000 today. That kind of acceleration doesn’t happen by accident. It happens when product, people, and philosophy align.

Here’s what we also dive into:

• Why most AI solutions fail dealers, and why many get turned off just as quickly as they’re turned on
• The difference between “AI features” and a true unified data platform
• Why disparate systems + AI is a disaster waiting to happen
• What it actually takes to build compliant, secure, responsible AI in a dealership environment
• The real risk of uploading your financials into public AI tools
• Why security certifications like SOC, ISO, and responsible AI governance aren’t optional anymore

This isn’t a “how much does it cost?” conversation.

It’s a “what is it costing you not to evolve?” conversation.

Because the future of your store won’t be determined by whether you adopt AI.

It’ll be determined by whether you adopt it intelligently.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

1. 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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You sit him down in the studio, and press record.

This episode is different. For the first time, I’m not behind the desk. I’m sitting face-to-face with Dom Pope, founder and CEO of Sell My Ride, who’s been on a mission to help dealers solve one of the most stubborn problems in our industry: vehicle acquisition.

Dom didn’t just wake up one day and decide to “try the U.S. market.” He spent five years in the UK helping dealers go direct-to-consumer, scaling acquisition from zero to thousands of vehicles a month, then brought those hard-earned lessons stateside. And what he shares in this conversation will challenge how you think about auctions, marketing spend, competition with Carvana and CarMax, and what it really takes to win locally.

We also get into:

• Why belief is the first competitive advantage most dealers are missing
• How smaller dealerships can compete with giants without trying to play their game
• What successful dealers do differently when it comes to acquisition focus and discipline
• Why stacking acquisition channels beats hunting for a “silver bullet”
• How direct-to-consumer strategies can dramatically outperform traditional lead models
• The difference between optimizing for efficiency and maximizing for absolute returns
• Real dealer stories, like why acquisition managers are becoming the highest-paid people in the store

And yes… we also talk about Vegas hangovers, Manchester vs. America, why Orlando airport carpets spark joy, and whether good fish and chips actually exist in the U.S. (jury’s still out).

If you’re a dealer, operator, or leader who’s tired of feeling boxed in by auctions, squeezed margins, and “that’s just how it is,” this conversation will expand your thinking. It’s not about one solution. It’s about building a system that lets you win, on your terms.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In this episode of The David Spisak Show, I sit down with Matt McDonald, Director of Product at Cars Commerce, for a conversation that hits right at the heart of where automotive, technology, and the modern consumer collide.

Matt isn’t just another tech leader, he’s a lifelong car guy with deep roots at Amazon and GameStop, now standing at the center of one of the most important inflection points our industry has ever seen. Together, we unpack how consumer buying behavior is shifting, why 70% of shoppers don’t even know what car they want when they start, and how AI is finally poised to turn car shopping from painful into pleasurable.

This isn’t AI-for-AI’s-sake. We go deep into Carson, Cars.com’s new AI-powered shopping assistant, and why it’s fundamentally different from generic chatbots. We talk about natural language search, intent-driven shopping, and how dealers can finally meet customers where they actually are, not where we assume they are.

In this episode, we cover:

• Why car shopping is one of the only purchases people want but still dread
• Matt’s journey from Amazon’s customer-obsessed culture to leading product at Cars Commerce
• The surprising data behind undecided buyers, and why that changes everything
• How Carson helps shoppers go from “I have an idea” to “this is the car” faster
• What better data means for dealers, without being invasive
• Why AI might finally bridge the gap between online research and in-store experience

If you care about where automotive retail is headed, how AI can actually create value, or how dealers can deliver a better experience without adding friction, this is a conversation you don’t want to miss.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In this episode of The David Spisak Show, I sit down with Jack Hollis for a conversation I’ve wanted to have for a long time, one that goes far beyond titles, logos, and resumes. This is about people, purpose, grit, and what it really means to build something that lasts.

Jack takes us all the way back, from growing up in a family of elite athletes, to the heartbreak of injuries that closed the door on baseball, to a 30+ year journey at Toyota that shaped dealers, challenged the industry, and ultimately redefined what true partnership looks like. Along the way, we unpack the lessons that only come from adversity, humility, and long-term thinking.

But this conversation isn’t just about the past.

We dig deep into Jack’s next chapter as Managing Partner at Accrual Equity Partners, why he said yes, why people mattered more than capital, and how purpose, values, and integrity are being built into the foundation of the business from day one. We talk private equity without the buzzwords, leadership without the ego, and growth without losing your soul.

We also discuss:

• Why team sports and grit prepared Jack for a career in automotive leadership
• The real story behind Toyota’s dealer-first philosophy and what other manufacturers miss
• Why EVs, hybrids, affordability, and China will shape the industry heading into 2026
• What most people get wrong about private equity, and how Accrual is doing it differently
• The power of purpose-driven growth, giving back, and creating wins for more than just shareholders
• Marriage, faith, road-warrior life, and the relationships that truly sustain long careers

This episode is thoughtful, honest, and deeply human. If you care about leadership, the future of retail automotive, or simply hearing how character shows up over a lifetime of work—this conversation is for you.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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That’s not a hypothetical. That’s the reality—and in this episode, Brian Kramer and I go straight at it.

If you’ve ever felt like used cars were treated as “the other department,” or you’ve struggled with acquisition, trade capture, or keeping up with CarMax, Carvana, and a rapidly shifting marketplace, this conversation will challenge the way you think—and the way you operate.

Brian doesn’t just talk theory. He’s lived it. From lot porter to GM to executive leadership at Cars Commerce, he’s been in the trenches fixing broken stores, scaling used car operations, and helping dealers rethink acquisition, pricing, and process from the ground up.

In this episode, we unpack:

• Why the used car department is finally getting the respect it deserves—and why that matters now more than ever
• The dangerous myth of “look-to-book” and why appraising more cars is the real unlock for profitability
• How CarMax and Carvana rewrote the rules of acquisition—and what dealers still don’t fully understand about why it works
• The counterintuitive truth about risk, over-allowances, and why “playing it safe” is costing dealers millions
• How friction doesn’t disappear—you either transfer it to your customer or absorb it yourself
• What AI, Carson, and marketplaces like Cars.com are changing about how consumers search, decide, and buy
• Why acquisition strategy beats retail pricing strategy every single time

There are moments in this conversation where you’ll nod your head…and moments where you’ll feel uncomfortable—in the best possible way. Because this isn’t about doing what everyone else is doing. It’s about doing what actually works.

If you’re serious about fixing acquisition, building a sustainable used car operation, and future-proofing your dealership in a world of AI agents, marketplaces, and changing consumer behavior—this episode isn’t optional.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

This one does both.

In this episode of The David Spisak Show, I sit down with Rusty West, a builder, systems thinker, and one of the most consequential architects of modern automotive pricing, payments, and digital transaction logic,to unpack the ideas that reshaped an industry long before the industry had language for them.

This is not a nostalgia episode.It’s a deconstruction of how complex systems actually change.

Rusty doesn’t just tell stories, he reveals why things unfolded the way they did:

• why Lease Profit had to become Market Scan,
• why September 11th forced a once-dominant business to reinvent overnight,
• why “penny-perfect payments” were never about payments at all,and why the future of automotive retail was always going to belong to whoever could normalize chaos into certainty.

We talk deeply about data as leverage, not as buzzwords.

About why digital retailing didn’t fail, it was simply misunderstood.

About how trust is built (and destroyed) through consistency, not convenience.

And about why Amazon, Carvana, and large marketplaces aren’t scary because of scale, but because of foresight.

If you’re a dealer, operator, entrepreneur, technologist, or leader who wants to understand where the leverage is moving, not where it’s been, you’ll want to listen carefully.

This is someone explaining how the chessboard actually works.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We talk a lot about acquisition in this business. But what happens after the car hits your lot, and more importantly, how it exits, might be the difference between grinding harder or winning smarter.

In this episode of The David Spisak Show, I sit down with Joe Neiman, founder of Dealer Club and one of the sharpest minds in wholesale, to have an honest conversation about the side of the business most dealers don’t want to talk about… but absolutely should.

Joe takes us all the way back, flipping cars out of his parents’ driveway, selling on eBay in the early 2000s, building what would become ACV Auctions, and eventually launching Dealer Club with one bold idea: what if wholesale actually worked in the dealer’s favor?

And now, with Dealer Club officially part of the Cars Commerce ecosystem, that idea has evolved into something even bigger.

In this episode, we unpack:

• Why exit strategy is the real profit lever in used cars
• How reputation, not just price, drives wholesale value
• The hidden costs of “reactionary wholesale” (and why it quietly destroys net)
• What most auctions get wrong about buyers and sellers
• How Dealer Club flips the script by paying dealers to sell cars
• Why transparency and accountability create better outcomes for everyone
• How Cars Commerce, AccuTrade, and Dealer Club finally close the inventory loop

There’s a moment in this conversation where wholesale clicks differently, where it stops being the ugly stepchild of the dealership and starts looking like the opportunity it’s always been.

If you’re serious about becoming a more disciplined, intentional, and profitable used car operator, especially in a tightening market, this is one of those episodes that will challenge how you think and change how you act.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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In this episode of The David Spisak Show, I sit down with Adam Cherin, Variable Operations Director at Hudson Automotive Group, for a conversation that goes way deeper than rooftops, revenue, or expansion headlines.

Adam’s story starts the way so many great automotive stories do, unexpectedly. A 12-year-old kid, a school shadow day, and a grandfather who didn’t just run a dealership… he commanded it. From that moment on, Adam never looked back. And what unfolds from there is a masterclass in leadership, culture, adaptability, and why doing business the right way still wins.

What we dig into:

• How early influences shape lifelong leadership styles (and why Adam’s grandfather still guides his decisions today)
• Why culture isn’t a slogan on the wall, it’s a daily discipline
• How Hudson Automotive scaled from 6 dealerships to 65 without losing its soul
• The real reason “people are the key to success” isn’t just a feel-good phrase
• The hidden risks (and massive opportunities) of remote selling and offsite deliveries
• How fraud is evolving, and what smart operators are doing to stay ahead
• Why transparency, adaptability, and convenience are no longer optional
• And how this industry can literally change families, not just paychecks

Along the way, we swap stories, challenge outdated thinking, talk about leadership through empathy, and even revisit first cars, toaster sales meetings, and why the car business remains one of the most opportunity-rich industries on the planet.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode of The David Spisak Show, I sit down with Kevin Tynan, Director of Research at The Presidio Group, for a conversation that cuts past headlines, hype, and talking points—and gets to the real mechanics of the automotive industry.

Kevin’s journey alone is worth the listen. From growing up in Queens obsessed with cars, to Wall Street, to calling the cracks in the domestic auto industry years before they became impossible to ignore, his perspective isn’t theoretical—it’s earned.

But where this conversation really gets interesting is where we go next.

We talk about why new car sales may be the least important (and least profitable) part of the business, why franchise dealers continue to outlast every “death of retail” prediction, and why some of the biggest strategic moves by manufacturers today may be creating more risk than opportunity.

We also explore:

• Why resilience—not scale—may be the industry’s real advantage
• The growing gap between OEM reality and dealer reality
• What’s actually happening beneath the EV conversation
• Why China changes everything—even if it doesn’t show up on your lot tomorrow
• And why the smartest leaders aren’t being told what to think, but what to think about

This isn’t a forecast.

It’s a framework.

If you’re a dealer, operator, executive, or anyone trying to make sense of where this industry is headed without the noise, this episode will challenge how you see the business, without trying to sell you a conclusion.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode, I sit down with someone I’ve admired for decades, and someone who’s quietly shaped more of the modern auto tech landscape than most people will ever realize: Robert Burnett, legendary M&A leader for Reynolds & Reynolds and now the driving force behind 1876.

We recorded this conversation the morning after the Presidio Group Tech Summit, buzzing from conversations with founders, VCs, OEMs, and innovators, and let me tell you, Robert brought the kind of clarity, candor, and humility that only comes from thirty years of doing the real work in the real world.

In This Episode, We Get Into…

• The origin story: how a small-town kid from Texas A&M ended up shaping one of the industry’s most successful acquisition strategies.

• The truth about buying companies: what really matters (hint: it’s not AI, and it’s definitely not bankers—until it is).

• Why founders almost always misunderstand valuations and how that disconnect derails deals before they even start.

• The explosion of automotive tech complexity and why dealers today face decision fatigue like never before.

• What makes a product worth acquiring in 2025 and beyond — and what Robert still thinks most innovators don’t understand about building something real.

• The wild rise of retail fraud and how MAPS Sign (Maverick/MavSign) is becoming the quiet giant solving a problem nobody thought would scale this fast.

• Why AI won’t save you — but it better be in your product anyway, and how the next wave of evolution will force founders to rethink their moat.

If you're a founder, a dealer, a tech leader, an operator, or someone who wants to understand what’s ACTUALLY happening behind the scenes as this industry accelerates into its next chapter — this episode will absolutely change the way you think.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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In this episode, David Spisak sits down with Todd Cooperider, the founder of Esoteric Detail, one of the most respected names in automotive preservation to unpack a quiet revolution happening inside modern retail automotive… one that most dealers won’t notice until their competitors are already cashing the checks.

Todd’s story isn’t just impressive, it’s the kind of journey that makes you rethink everything you believe about opportunity, craftsmanship, and the power of timing. And what he reveals about the current market might change the way you approach your business from this day forward.

What we discuss Inside This Episode

• The unexpected moment Todd realized he had been sitting on a business idea that could change the trajectory of an entire dealership group.
• Why dealers often underestimate the very customers who would gladly invest more in their new vehicle if given the chance.
• The real difference between offering a service and building a high trust protection program customers ask for again and again.
• How a single request in 2020 opened a door Todd never planned to walk through and why it now matters to every retailer in the country.
• What separates an average shop from a partner who can actually transform revenue, CSI and the customer experience.

This conversation is not about selling add ons. It is about recognizing a shift in buyer behavior and learning how forward thinking retailers are capturing value most of the industry has left untouched.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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For one day, the noise drops. The pace eases. And we’re reminded sometimes gently, sometimes by contrast of what actually matters.

In this episode, I sat down alone with a microphone and a heart full of gratitude… the kind that comes from years of hard chapters, unexpected blessings, and the people who showed up when life didn’t make it easy.

I talk about the early years I barely remember, the strength of a mom who carried more than anyone ever saw, and the mentors in automotive who shaped far more than a career — they shaped the man I became. I look back on the mistakes, the turning points, the decision that dropped me into the military, and the car business that handed me opportunities when I had nothing but a duffel bag.

And somewhere in between all of that… I found myself reflecting on the bonds that never broke, the family that kept showing up, the spiritual foundation that steadied me, and the quiet reminders that gratitude isn’t something we perform, it’s something that forms us.

It’s not a long episode. It’s not complicated.

It’s just honest.

Exactly the way Thanksgiving should be.

Wherever today finds you, surrounded by family, trying to catch your breath between seasons, or simply grateful to still be here, I hope this conversation meets you in a meaningful place. Not because you need to listen… but because sometimes it helps to know we’re all walking through something, and somehow still giving thanks.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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But what if the real disruption, the one that will separate the next decade’s winners from everyone else, is something far quieter?

What if it’s the moment your systems start making decisions faster than your people can understand them?

That’s the conversation I sat down for with Marianne Johnson, Chief Product Officer at Cox Automotive, live from the Presidio Group Tech Summit at the Denver Art Museum. And in a day full of big ideas, her perspective stopped me in my tracks.

Here’s the question underneath everything we talked about:

Are dealers prepared for a world where their tech stack becomes more powerful than their playbook?

Inside this episode, Marianne and I unravel:

•  Why “AI everywhere” can silently break your customer experience
•  The hidden cost structure behind AI that almost nobody in retail is factoring in
•  How data governance is about to matter more than lead generation
•  Why scale not speed is the real advantage in the age of agentic systems
•  The risk of fragmented tools when AI agents start acting independently
•  And the one mistake dealers can’t afford to make: waiting

Nothing in this episode is theoretical.

Nothing is hype.

It’s the real-world blueprint from someone who sees where the industry is actually heading—not where the headlines say it’s heading.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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At The Presidio Group Tech Summit, I sat down with Pearl Percy, Chief Development Officer at JM Group, for a conversation that perfectly captures where our industry is heading. Surrounded by art and innovation at the Denver Art Museum, we dug into what’s really driving progress in automotive, and spoiler alert it’s not just about technology.

Pearl brings a rare mix of strategy, humility, and forward-thinking that few can match. In this episode, we explore:

• How the auto industry’s DNA of continuous evolution keeps it alive and thriving, decade after decade.
• Why innovation doesn’t start with technology, it starts with people (and what it takes to bring teams, dealers, and consumers along for the ride).
• The game-changing startups JM is investing in, from Automated Tire Innovation to Sky Vision and RocketEd, and how they’re solving century-old problems in totally new ways.
• Why the boldest leaders aren’t chasing the “next big thing”, they’re creating real solutions that improve lives, one innovation at a time.
• And, the big one: how technology, talent, and culture intersect to shape the next chapter of automotive retail.

This conversation isn’t just about what’s possible in the future, it’s about what’s happening right now behind the scenes of one of the most influential companies in the industry.

If you’ve ever wondered what real innovation looks like in motion or how legacy and vision can coexist in perfect balance, this episode is one you’ll want to lean into.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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In this episode, I sit down with Brandon Hale, Executive General Manager of Fletcher Jones Audi, to unpack a 25-year journey that’s as gritty as it is inspiring.

Brandon’s story isn’t your typical “worked hard and made it” tale. It’s a real-world masterclass in how loyalty, hospitality, and relentless consistency can transform an 18-year-old kid with a $10K-a-month hustle into a world-class leader.

We get into:

• The mindset that helped Brandon outsell the titans of Fletcher Jones Mercedes-Benz in his very first year.
• How “worrying about the guest experience” (not just talking about it) became the secret to building lifelong clients.
• Why servant leadership is the most underrated superpower in business, and how it turns top performers into top leaders.
• And, the bold moves that shaped Fletcher Jones’ culture of excellence, a playbook every dealer should study.

You’ll hear how Brandon built loyalty through the smallest, most human touches, handwritten notes, magnets with customer photos, 25 check-ins a year, things that most people would dismiss as “old-school,” but still drive modern success.

This episode isn’t just about car sales. It’s about playing the long game, leading with heart, and proving that the real competitive advantage in business isn’t technology, it’s people.

If you’ve ever wondered how to build a career, and a reputation, that stands the test of time, this conversation will give you a blueprint.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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In this episode, I sit down with Bill Cariss, President and CEO of Holman Growth Ventures, to explore how one of the most respected names in automotive quietly reinvented itself for the future, without losing the soul that built it.

We talk about the kind of leadership you can’t fake… the moves that kept Holman relevant when others stalled… and a few behind-the-scenes moments that will make you rethink what real success looks like.

There’s a story in here about a decision Bill made early in his career that changed everything.

Another about how Holman pulled off one of the smoothest acquisitions the industry’s ever seen.

And one that might just make you question how you measure legacy in your own life.

If you think you know what drives innovation in automotive, you’ll want to hear this one all the way through.

🎧 Tap play and find out why some leaders never have to chase relevance—it finds them.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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That’s exactly where today’s conversation goes.

In this episode, I sit down with Jim Roche, founder and CEO of WarrCloud, a company that quietly built one of the most transformative innovations in fixed ops, and took seven years to bring it to life.

We talk about what it really takes to stick with an idea when everyone else moves on. About the difference between chasing the next shiny thing versus solving a real, painful problem. And about how a “stack of paper” in a dealership turned out to be, as one dealer told Jim, “a stack of uncashed checks.”

Jim opens up about the seven-year grind that led to WarrCloud’s breakthrough in warranty claims automation, and why that kind of persistence isn’t just rare, it’s a competitive moat.

We also dig into:

• Why fixed ops is no longer “the other department” , it’s the department.
• How a simple leadership philosophy (“Would you rather be right or successful?”) can change how you run your business.
• The unexpected way persistence, patience, and timing can align to create the right product at the right moment.
• The future of warranty processing and why it’s about to change everything for dealers, OEMs, and beyond.

If you’ve ever wondered what separates entrepreneurs who last from those who fade… or how small innovations can transform billion-dollar operations… this is the conversation you’ll want to hear from start to finish.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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Jason shares what makes this event unlike anything else in automotive, including 58 C-suite leaders, 45 investors, and some of the most forward-thinking innovators shaping what comes next for the industry. We talk about:

• Why the auto industry’s adaptability keeps defying every prediction of its demise.
• What the next wave of tech, capital, and M&A activity means for dealers.
• How Presidio sits at the crossroads of retail transformation, connecting people, capital, and ideas that actually move the needle.
• What makes Presidio’s events so magnetic (hint: it’s not just the content, it’s the conversations that happen between sessions).
• The evolution of Jason’s own journey, from sportswriter to global auto journalist to leading voice in automotive thought leadership.

And yes, we also talk about the power of Cars & Culture, the SiriusXM show that’s brought everyone from Jay Leno to Roger Penske to Mark Wahlberg into the same conversation about how cars connect to who we are and where we’re headed.

If you care about the future of automotive, not just where it’s been, but where it’s going next, this episode gives you a front-row seat to the room where the industry’s most influential decisions are being shaped.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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We go back to 1982, when Dave borrowed $300 from his grandmother to buy his first set of tools from Sears. From that moment, his journey through the retail auto business has been nothing short of remarkable, marked by long hours, setbacks, and second chances that shaped him into one of the most respected leaders in fixed ops today.

We also talk about:

• How Dave built resilience out of adversity (and why he wouldn’t trade those hard lessons for anything).
• What dealerships can actually do to solve the technician shortage.
• Why most leaders overvalue experience and undervalue potential.
• The one leadership mindset that separates top-performing service departments from the rest.

This isn’t just a story about the car business, it’s a story about what happens when you refuse to quit. About how work ethic, humility, and a relentless desire to learn can take you further than any title or degree ever could.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

I know that sounds dramatic. But stick with me, because if your used volume has flatlined, if it’s swinging up and down but never meeting your expectations, it’s probably not the market that’s holding you back. It’s the invisible limits you’ve placed on your own operation.

In this episode, I’m breaking down:

• The hidden “restriction tax” that’s costing your store sales every single month (without you even realizing it).
• Why national sales trends don’t matter nearly as much as your local market mix, and how to engineer your inventory around it.
• The seven elements you must master if you want to unlock 20–40 more used car sales a month (without adding headcount or spending a dime on advertising).
• A step-by-step playbook for widening your funnel, acquiring more cars, and building a flywheel that consistently feeds your used car department.

Here’s the kicker: you don’t need to buy into hype, hope, or unicorn inventory. You just need to stop restricting yourself. The dealers who are winning right now? They’ve already figured this out.

If you’re ready to stop leaving money on the table and finally get your used car operation unstuck, this is the episode you need to hear.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

That’s the story of Joshua Potts, CEO and Director of Dealership Operations at Mac Haik Auto Group. And let me tell you, it’s not the kind of story you’d expect.

In this conversation, Josh opens up about:

• Growing up with almost nothing and stumbling into the car business.
• The turning points that shaped him into a leader people want to follow—not have to follow.
• How small, intentional decisions (like cleaning up his language) transformed not only his own life but the lives of those around him.
• Why leaders aren’t chosen… they rise.

And that’s just scratching the surface. This isn’t just a business episode, it’s a raw, unfiltered look at resilience, humility, and the kind of leadership that outlives titles.

By the end, you’ll be asking yourself: What would my career, my team, or even my family look like if I led with this kind of foresight and courage?

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Together, we rewind the tape back to the late ’80s, tracing Don’s unlikely entry into the business and the pivotal decision that changed his trajectory forever. You’ll hear stories of working alongside legends like Mike Maroone and Ernie Garcia, navigating the AutoNation explosion of the ’90s, and scaling dealership groups into the thousands of sales.

And just when you think you know where the story’s headed, Don flips the script. We dive into the seismic shifts shaping the future: affordability crises, OEM strategies, the next wave of consolidation, and why he believes dealers who adapt now will own the next era of automotive retail.

So here’s the question: If the entire industry is on the verge of reinvention… what does that mean for you?

Hit play to find out.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this solo episode, I unpack Jim Collins’ timeless lessons from Good to Great—and how they apply to the real-world challenges leaders face today. We dive into:

• Why charisma can cover up deeper organizational weaknesses
• The real difference between leading with personality vs. leading with principle
• Why character should come before talent when hiring (and how to know when it’s time to let someone go)
• The tension between discipline and innovation—and why chasing shiny objects can stall growth
• The brutal truth about success, comfort, and the Stockdale Paradox
• And the ultimate question every leader must answer: Are you building a monument to yourself, or an organization that thrives without you?

If you’ve ever wrestled with hiring the right people, chasing innovation, or wondering if your business can survive without you in the room—this episode will challenge you to think differently about what it really takes to build something that lasts.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode my guest is Jimmy Douglas, Founder and CEO of Plug, the first wholesale platform built specifically for pre-owned EVs. Jimmy’s career has taken him from Tesla during some of its most intense years, to now building a company that’s changing how dealers buy and sell used EVs.

We cover:

• Why most dealers still hesitate to touch used EVs—and the surprising data showing where the real wins are happening.
• The October 1st tax credit cliff and what it really means for the future of EV sales.
• How EV-only dealers like Alex Lawrence are thriving, while others are missing the wave.
• The biggest misconceptions about EV adoption outside of California (hint: 78% of Plug’s dealers aren’t in California).
• Why the used Model 3 might be the single best value in the used car market today.

Plus, you’ll hear a first-ever moment on the show when Jimmy calls the dealer who unknowingly bought Plug’s 1000th EV—live, during our recording.

If you’ve been wondering where EVs fit into your dealership’s strategy—or whether now is the time to lean in—this episode will give you a front-row seat to the opportunities and the challenges ahead.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode, I sit down with Jeremy, CEO of the Del Grande Dealer Group (DGDG), one of the most innovative and people-first dealership groups in the country. We talk about how a kid making cold calls from a phone book grew into a leader shaping one of the most forward-thinking retail automotive organizations in the U.S.

You’ll hear Jeremy open up about:

• Why failure has been one of his greatest teachers
• How DGDG balances cutting-edge technology like AI and data lakes with a culture built on integrity and care
• The lesson he learned early that still guides his leadership today: reduce the complex to simple so everyone can come along for the ride
• What makes the industry so unique—and why hard work and great people still matter most

If you’ve ever wondered how leaders in our industry are preparing for the future while still staying grounded in what matters most, this is a conversation worth hearing. You’ll walk away with ideas you can use right now, whether you’re building your career or running an organization.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We dive into how dealers can win in the used car market at a time when acquiring the right inventory feels harder than ever. You’ll hear how Dom’s unique approach to vehicle acquisition caught the attention of Steve and Chip, why they believe it’s different from anything the industry has seen, and what it means for the future of retail automotive.

We also talk about:

• Lessons from emerging international markets like Kazakhstan and how they might move faster than the U.S. in some areas.
• Why direct-to-consumer strategies are becoming critical for dealers.
• What it takes for dealerships to succeed with new acquisition tools (hint: it’s not “set it and forget it”).
• A big announcement about Chip Perry’s next chapter that could shake things up in a big way.

This conversation is packed with insights dealers can act on right now, plus stories and perspectives that will make you think differently about where opportunity really lies.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Angelo’s journey starts in a Brooklyn restaurant at 14 years old, where he learned that the real magic in business isn’t in the “menu,” it’s in listening — finding out what people truly want and making sure they walk away happier than when they came in. That same mindset carried him from mortgages to media sales to running one of the most innovative payment processing companies serving dealerships today.

We talk about:

• The unexpected life moments that can completely change your direction (if you’re willing to say yes)
• Why Angelo builds his company culture like he builds his family life — with trust, respect, and loyalty at the core
• How his team took a “commodity” service like credit card processing and made it a true dealership advantage
• The power of a white-glove onboarding process and why it’s the hidden driver of long-term client success
• How the right people and processes can eliminate the “pain points” dealers expect when switching providers

You’ll also hear why Angelo believes the best business outcomes come from running “at the speed of trust” — and how that philosophy has kept 100% of his Net Zero program clients on board.

If you’ve ever wondered how to stand out in a saturated industry, keep your people engaged, and turn everyday transactions into lasting relationships, this conversation is one you’ll want to hear start to finish.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We talk about the quiet power of consistency, what it’s really like to go six years in business without making a dime, and why sometimes the best salesperson… is no salesperson at all.

You'll hear how Rob went from a D-average high school student to graduating second in his college class, got recruited by Southeast Toyota, and spent nearly two decades learning the ins and outs of the automotive world before launching Clear Car Concepts. Then we dig into how faith, grit, and one timely conversation changed the course of his family and company forever.

We also get into:

• The surprising strategy that grew his business from 4 stores to 125 (without a single salesperson)
• What makes Xpel a standout partner—and why product alone isn’t enough
• Why protection products like PPF and window tint are becoming must-haves for dealers and buyers alike
• How customization and consumer habits are shaping the future of retail automotive
• And the role family plays in building something that truly lasts

Whether you're a dealer, an entrepreneur, or someone who’s ever had to ask “Should I keep going?”, this is one of those conversations that leaves a mark.

Rob doesn’t just install film. He installs belief—into his team, into his family, and into the people lucky enough to work with him.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We cover a lot of ground in this one.

Rich shares how growing up in Detroit and walking on to a college football team shaped his relentless mindset, and how those same leadership lessons—what he calls “11 as One”—are being applied at Stella today to build something truly impactful for dealers.

You’ll hear how Stella is tackling the real problems dealers face every day: missed calls, poor response times, and disconnected tools. Rich explains why most AI tools fall flat, what true integrations actually mean, and how Stella is flipping the entire model to focus on the guest experience—without replacing the people that make this industry special.

He also gives a sneak peek at something big they’re launching: an outbound customer engagement engine that might just be a game-changer for retention and lead follow-up.

If you’re a dealer looking to understand how AI can actually make your team’s life easier (not harder), and want to hear from someone who knows the industry inside and out, this episode’s for you.

We talk football, leadership, culture, and the future of tech in retail auto—all through the lens of someone who’s doing the work.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

But here’s the twist: This isn’t just a business episode.

John shares how Force Marketing got its start, how buying a 30+ year-old company (GSM) changed their trajectory, and what most dealers are still missing when it comes to retention, fixed ops, and lifetime customer value.

We talk about:

• How to use your DMS and CRM data more intelligently
• The problem with treating ad spend as an expense instead of an investment
• What kids' baseball and executive leadership actually have in common
• Why “being reactive” is costing dealerships more than they think
• And what John looks for when building teams — hint: it’s not about resumes

Whether you’re leading a dealership, building a business, or just trying to raise strong kids in today’s world, there’s a lot in here for you.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

If you’ve been feeling the squeeze—from inventory pressures to margin compression, rising recon costs, to the endless tariff noise—this episode will feel uncomfortably relevant.

Joel and I unpack what’s really happening behind the scenes in 2025. Why affordability has become the greatest roadblock to vehicle ownership. Why more consumers want cars but literally can’t get into them. And why, despite all the tech in the world, dealers are being forced back to one thing: discipline.

We talk:

• Why used car margins are getting thinner even as prices rise
• The death of the $9,000 “starter” car (and what that means for your lot)
• How chargebacks are quietly destroying dealer profitability
• Why the future of F&I compensation needs a serious overhaul
• And the uncomfortable truth about AI: it’s not your savior unless you own the data

Plus, Joel drops a hard truth that every used car operator needs to hear: "Front-end margin is a reflection of discipline, not luck."

If you’re in retail auto, especially used, you can’t afford to miss this one. Not if you care about staying relevant—and profitable—through the rest of this year and beyond.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We talk about how he actually ended up here—from a philosophy-loving econ major to building one of the most respected forecasting teams in automotive. You’ll hear how housing economics, the Great Recession, and a surprising DJ side hustle all played a role.

But then we roll up our sleeves and dig into what’s happening right now in the market:

• What the data says about consumer behavior and why demand isn't as simple as “pent up” or “pulled ahead”
• The impact of tariffs and whether EV sales could drop off a cliff in 2025
• Why affordability is still the elephant in the showroom—and what nobody’s really saying about it
• The case for used cars and fixed ops as the real growth engines for dealerships
• And yes, we even talk about whether Tesla’s already won the long game

Jonathan also shares some surprising perspectives on why curiosity matters more than credentials, why most economists never actually become economists, and how music plays into his forecasting work.

If you're trying to make smart decisions in a constantly shifting market, this episode will give you insight into what’s really driving the shifts—and how to stay ahead of them.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We talk about why dealers must innovate now—not tomorrow, not next quarter—but right now. Diana unpacks why playing defense in this market is the fastest route to irrelevance, how AI is already separating the winners from the soon-to-be-forgotten, and why some dealers are unknowingly bleeding market share to more aggressive, data-savvy competitors.

We also talk about:

• Why "cutting marketing" is one of the most dangerous moves a dealer can make right now.
• The hidden market share wars happening in real-time that many dealers aren’t even aware of.
• How true innovation isn’t just technology—it’s a mindset that should run through your entire organization.
• Why most dealerships are missing critical data and how that’s costing them sales daily.

Diana also shares why Constellation is blowing up its own agency model (intentionally) and how AI agents are now doing in one second what used to take entire teams weeks.

This isn’t just another conversation about AI. This is about taking control of your future or watching it slip away to the dealers who do.

If you’ve ever wondered how to win in a soft market, how to stop playing small, or what real audacity looks like in action you need to hear this.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We talk about the surprising connection between SUVs, pickup trucks, and traffic congestion—something most people don’t even think about, but it’s quietly affecting your daily drive. Glenn also shares why the “chicken tariff,” a decades-old trade policy, is still shaping what we see on our roads today.

We dig into whether EV sales are really hitting a wall, why affordability might not be the crisis everyone says it is, and whether Chinese vehicles will ever find their way to U.S. dealerships.

What you’ll learn in this episode:

• How bigger vehicles are actually slowing down our roads (not just in theory, but backed by data)
• Why EV adoption may have already hit its ceiling in the U.S.
• How dealership profitability and consumer buying habits could shift in the next 5 to 10 years
• Whether AI will truly change how dealers operate—or if it will just be another tech buzz

There’s a lot to unpack here, but this conversation is about giving you a real, no-fluff look at where the auto industry might actually be heading. If you’re in the business—or just fascinated by how all these moving parts connect—you’ll want to stick around for this one.

Connect with David Spisak to Achieve Exponential Growth:

1. Linkedin: https://www.linkedin.com/in/davidspisak/
2. Website: https://www.davidspisak.com
3. Email: david@disruptivegrowthsolutions.com
4. Phone: +1 (510) 604-0308
5. Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We talk about how that’s even possible. Not in theory. In practice. Rob breaks down how his team built a buying operation that rivals national players, why most dealers still miss the mark on used car growth, and what really creates long-term dealership success (hint: it’s not your inventory size or your showroom’s square footage).

You’ll learn:

• How Rob went from washing cars as a kid to leading one of the highest-performing used car operations in the country
• The behind-the-scenes of how they scaled from 50 to over 350 used sales per month
• The practical steps they took to build a buying center that actually works — without burning out the team
• Why small-market dealers have more opportunity than they think (if they’re willing to think differently)
• And what Rob looks for when hiring — especially how he identifies young talent that can outperform seasoned vets

We also touch on legacy, leadership, and what it really means to create opportunity — not just for yourself, but for the people around you.

If you’ve ever thought, “How do I grow used without a second rooftop?” or “How do I build a culture that attracts talent instead of chasing it?” — this is your episode.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We dig into what he learned from years in the retail automotive business, and how those lessons are helping him shape national policy. You’ll hear stories about his time working with Herb Chambers, building one of the top-performing Mercedes-Benz stores in the country, and how that background is now fueling his work in the Senate.

We talk about the resilience of the car business, what most people get wrong about tariffs, and why now might be one of the best times in decades to be in automotive retail. Bernie also shares what inspired him to launch the Center for Sales Excellence at Cleveland State—and why sales, when taught right, can change lives.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

And here's the kicker: Joe started in this business delivering Papa John's pizzas at 18. Now, he’s helping steer one of the most data-driven, people-focused dealership groups in the country.

We talk about what actually moves the needle when it comes to used car acquisitions, why most dealerships are still struggling with buying off the street, and what separates stores that say they want to grow from those that actually do. 

Here’s a taste of what we explore:

• Why your acquisition process is either your biggest unlock—or your biggest liability
• How Sheehy sources hundreds of units monthly off the street
• The surprising ROI of humility in dealership leadership
• Why embracing tech like AccuTrade is no longer optional if you want to compete with the CarMaxes and Carvanas of the world
• The real stat that shows whether your used car department has a people problem—or a process one

If you lead a used car operation, are struggling to scale your acquisitions, or want to future-proof your store in a hyper-competitive space, this is the episode you need to hear.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

What you’re about to hear isn’t just about scaling a used car operation. It’s about rewiring how we think about leadership, processes, pricing, digital retailing, and building a business that wins without having the typical “advantages” most new car franchise dealers rely on.

We cover everything from:

• Why most dealers are losing money by treating reconditioning as a profit center
• How Joel’s team created a frictionless digital retailing experience that actually works
• The reason 300 employees share a single vision (and why that changes everything)
• And how Easterns built a 20-acre, 160,000 sq ft campus focused solely on used cars—yes, you read that right

Whether you’re running a single-point store or a 20-rooftop group, this episode is a masterclass in operational clarity, customer-first thinking, and bold decisions that most dealers only dream about.

If you’ve ever felt like there’s more you could be doing—but didn’t know where to start—this episode will give you the roadmap.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

This conversation is about so much more than business. It’s about redefining the rules, leveraging true AI (not the watered-down buzzword kind), and what it really takes to stay hungry after you’ve “made it.” Diana doesn’t just challenge the status quo—she obliterates it.

Here’s what we dig into:

• The shocking truth behind paid search—and why it may be quietly bleeding your dealership dry.
• Diana’s bold pivot from managed services to cutting-edge AI that delivers real-time market dominance strategies.
• How data—not gut feelings—will decide the winners and losers in the next 12 months.
• Why too many layers of leadership can kill innovation faster than bad strategy.
• The raw stories of grit, immigrant hustle, and the inner fire that can’t be bought or faked.

Oh—and we unpack how dealers can steal market share with precision, optimize inventory strategy in seconds, and why some of the biggest names in the game may be too big to actually innovate anymore. This one’s part masterclass, part mic drop.

If you care about staying relevant, competitive, and profitable in today’s hyper-evolving auto space—this episode isn’t optional. It’s mandatory.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode, my guest is Devin Daly, the brilliant co-founder of Impel—one of the most exciting AI companies in automotive right now. We dive deep into how conversational AI, CDPs, and real-time personalization are reshaping the way dealerships operate and communicate.

But we don’t just talk about the tech.

We go way back to Devin’s Wall Street days, trace the unexpected pivot from fashion to automotive, and unpack the wild story of how a single LinkedIn profile change lit the fuse for what Impel is today.

Here’s a taste of what you’ll learn in this episode:

• Why most chatbots are stuck in 2005 (and how Impel’s AI blows them out of the water)
• How a single AI brain can manage the entire customer lifecycle—from lead to loyalty
• The power of an AI Knowledge Bank and how it actually brings SOPs to life
• Why Ford is going all-in on Impel’s technology—and what that means for your store
• The future of AI certification (yes, even your porters can benefit from this)

We also touch on a critical truth: AI isn’t here to replace people. It’s here to amplify your best talent and remove the drudgery that gets in the way of greatness.

If you’re a dealer wondering how to future-proof your store, or you’re just fascinated by how fast AI is moving—this episode will give you the clarity, the context, and the inspiration you’ve been waiting for.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Joining me are Rudolph Nieto, CEO of MavSign; Preston S., Compliance and Variable Operations at Napleton Auto Group; Matthew Meyer, General Manager at Lexus of Wayzata; Becky Stenson, Finance Manager at Lexus of Wayzata; and Allison, the car buyer at the center of it all.

We’re exploring the precise strategies that are transforming complex out-of-state deals into seamless, frictionless transactions. You’ll hear how one dealership not only secured the exact car a client wanted but also delivered an unexpectedly personal buying experience – all without a single in-person handshake.

But there’s more. We’re also unpacking the hidden risks of remote car buying and the unexpected solutions that can protect your identity, elevate the customer experience, and streamline operations for dealers.

If you’ve ever wondered how the best in the business handle out-of-state transactions, navigate compliance, and build trust in a digital-first market – this is the episode you can’t afford to miss.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

If you’ve looked around lately and thought, “Everything feels different,” you’re not alone. From geopolitical headlines to AI hype, to the whirlwind of new tech and ever-climbing expectations—it's a lot. But here’s the question I’m asking in this episode: Has the world really changed… or are we just seeing the same challenges dressed in new tech and tighter timelines?

In this episode, we also talk about:

• Why most dealers still crave partners—not vendors
• The Jenga tower we call our tech stacks
• Why “used cars” are no longer the “other” department
• The real shift happening in dealership culture right now
• How AI is both exciting... and misleading
• And the truth about what still drives success.

This isn’t just a state-of-the-industry rant. It’s a strategy reset.

Because if your tech stack is fragile, your culture is thin, and your marketing is coasting on yesterday’s tactics… no amount of hustle will save you. But if you’re willing to take an honest look under the hood—with the right questions, the right tools, and the right people—everything can change.

Let’s talk about what still really drives success—and why now is the time to double down on it.

And hey, if you feel stuck or want help breaking through the noise, you’re one DM away. Let’s talk.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

You’ll walk away with game-changing insights that can completely transform your team culture, customer experience, and leadership mindset—starting today.

Here’s what we get into:

• Why your calendar might be sabotaging your growth—and how to break free from the 30-day hamster wheel.
• The connection between a steakhouse in Charleston and the car-buying experience at your dealership.
• How the Rory McIlroy mindset can help you overcome years of setbacks—and come out stronger than ever.
• Why “commission breath” is killing your deals (and what to do instead).
• The real reason people leave dealerships—and how legendary operators are solving it with culture and care.
• And yes, we talk about tariffs, but more importantly—how to stop getting distracted by noise and focus on what truly matters.

If you’re looking for a fresh perspective, if you want to lead better, build better teams, and create experiences that actually move people—you’re in the right place.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

So what’s the mission?

Unpacking the real reasons dealers are missing the mark on direct-from-consumer sourcing (aka: your most profitable channel), why “look-to-book” might be the most overrated metric in the business, and how flipping your culture from “appointment-first” to “appraisal-first” might just change your entire game.

Here’s a sneak peek at what we get into:

• Why acquiring cars from consumers is the most profitable move—and why most dealers are still stuck at the auction.
• The 3 building blocks of a bulletproof acquisition strategy: product, people, and process.
• What Starbucks can teach your used car department about consistency.
• The real cost of missing an appraisal—spoiler: it's not just a lost trade, it's a $5,000 profit hole.
• Why “look-to-book” might be hurting more than helping—and what to track instead.
• The two types of inventory you’re holding right now: iPhones vs. flip phones.
• How to build a culture where sourcing is everyone's job—not just the used car manager’s.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We’re talking about the company that quietly powers the digital infrastructure of 16,000+ dealer websites, bridges the gap between OEMs and dealers, and handles the messy, fragmented world of CRMs, widgets, lead tools, and consumer data privacy. Spoiler: it’s not as simple as “just pick one vendor.”

What you’ll hear in this episode:

• Matt’s unconventional journey from ad agencies to OEM leadership to running Shift Digital
• Why Shift exists—and how it became the connective tissue between Tier 1, 2, and 3
• The real reason most OEMs can’t pull off a unified tech stack (and why that might be a good thing)
• How Shift helps dealers protect consumer data and avoid compliance nightmares
• The unintended consequences of overloaded websites and what actually helps conversions
• A dead-honest conversation about vendor transparency, culture vs. strategy, and the EV pivot

 Plus: You’ll hear about Matt’s 1974 Bronco, a Warren Buffet vs. day trader analogy you’ll never forget, and why “soft skills” might be the hardest leadership asset of all.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

The CARB mandate is here — and most people have no idea just how disruptive it really is.

That’s why I brought in three heavy hitters who are in the thick of it every single day:

Brian Maas – President of the California New Car Dealers Association, Don Hall – President and CEO of the Virginia Automobile Dealers Association, and Bob O’Koniewski – Executive VP of the Massachusetts State Automobile Dealers Association.

Together, we unpack the ripple effects of the Advanced Clean Cars II rule (aka CARB), what it means for your inventory, your customers, your tax base, and your bottom line.

You’ll walk away with the full picture: why this policy is failing, what’s really at stake, and what needs to happen right now if we want to avoid a full-scale collapse of the retail auto industry in CARB states.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode, I sit down on location with visionary entrepreneur Steven Fang, the brain behind Flock—a living, breathing, city-block-sized love letter to food, culture, and community. We’re talking next-level hospitality built right into the base of the Ritz-Carlton in downtown Portland.

 This conversation isn’t your typical studio sit-down. We’re walking and talking on set, giving you a real-time tour of the vision brought to life—from food stalls and wine bars to coffee shops and craft beer taprooms. You’ll feel like you’re right there with us as we explore what’s now become a cultural heartbeat of downtown Portland. 

What You’ll Hear in This Episode:

• The real story of how Flock came to life (and the hurdles along the way)
• Why Portland is more than its headlines—and why Steven is betting big on its comeback
• How a kid from Chengdu went from culture shock in New York to revitalizing an entire city block
• The business strategy behind creating community-first retail spaces
• And, why every entrepreneur needs to be just a little crazy to change the world

Whether you're a foodie, a founder, or someone who just loves a good comeback story—this episode will leave you inspired to dream big, take risks, and maybe even build your own version of Flock.

Hit play if you're ready to explore how vision meets execution... and how one man's dream is reigniting the soul of a city.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Today, I’m sitting down with Elgie Bright, Chair of the Automotive Department at Northwood University, to talk about something that doesn’t get nearly enough attention: the next generation of automotive leaders and what dealers need to do right now to thrive in a rapidly changing world.

 We dive into:

•  What makes Northwood University THE place for automotive education?
•  The shift from transactional sales to true customer relationships
•  What dealers can learn from Walmart, CarMax, and even... Nokia?
•  The #1 thing dealerships must do today to stay ahead of disruptors
•  The power of after-sales service in building customer loyalty
•  Why the Northwood Auto Show and Full Tank High School Camp are game-changers for the industry

Elgie and I break down real, tangible insights that dealers, GMs, and industry leaders need to hear—including how Northwood’s Auto Show and High School Talent Program are changing the game.

Oh, and if you’ve ever had a bad trade-in experience, you’ll love the real talk on why dealerships still make customers jump through hoops—and what needs to change ASAP.

If you’re in retail automotive—or just fascinated by the future of the industry—you can’t afford to miss this one. Hit play and dive in!

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Here’s what we unpack in this episode:

•  The Engagement Myth – Why more traffic doesn’t always mean more sales (and what actually does).
•  Lead Gateways vs. Transparency – Are pop-ups and lead forms killing the customer experience?
•  The Attribution Game – Why dealers are still tracking ROI the wrong way and how to fix it.
•  Personalization & Conversion – How Dealer Inspire is doubling engagement and making websites work for the dealer.
•  Innovation Beyond Tech – The power of real partnerships and strategic thinking to maximize your marketing spend.

And let’s be honest—when was the last time you walked into a store and immediately wanted to start a conversation? So why are we forcing that experience online?

If you’re tired of checking boxes and want to actually move the needle in your dealership, this is an episode you can’t afford to miss.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Because let’s be real… marketing in the auto industry feels like one giant mystery box. You pour money in, cross your fingers, and hope that somehow, miraculously, sales come out the other side. But here’s the million-dollar question:

1. Do you actually know what’s working?
2. Can you confidently say why a customer walked into your dealership?
3. Or are you just throwing cash into the Google machine and hoping for the best?

Most dealers don’t have real accountability when it comes to their ad spend—and that’s exactly why we’re having this conversation.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Well, in this episode, I sat down with Tony Rimas and Ryan Pape from XPEL—the brand that dealers across the country call the gold standard in paint protection, window tint, and now… windshield film.

Let me put it this way—dealers aren’t just selling XPEL; they’re redesigning their stores to include dedicated XPEL spaces. That’s how big of an impact this brand is making. And for good reason. This isn’t some gimmicky, “nice-to-have” product—this is something customers are actively searching for, something they refuse to buy a car without, and something that has proven itself over and over to increase dealership profitability while delivering undeniable value.

Trust me, if you care about maximizing dealership profits, enhancing customer experience, and securing long-term retention, you need to hear this conversation.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Think about it: for decades, people have been predicting the death of the car dealership.

And yet, here we are in 2025… and dealers aren’t just surviving. They’re thriving.

But here’s the kicker… the biggest challenge isn’t even the economy or disruptors—it’s regulation. The CARB ZEV mandate is coming fast, and trust me, this is the conversation every dealer, manufacturer, and consumer needs to hear.

•  What happens when a regulation is so out of touch with reality that no manufacturer can even comply with it?
•  Why are dealers—who contribute tens of billions in taxes and support entire communities—the ones being squeezed the hardest?
•  And is California about to create a problem so big that even the used car market will feel the shockwaves?

Brian and I break it all down, and we don’t hold back. If you’re in this industry, you NEED to hear this conversation. Because while policymakers are making decisions, it’s the dealers—the ones on the front lines—who actually know what’s happening.

The resilience of dealers has been tested time and time again. And this might be the biggest test yet.

Hit play now—this one’s a must-listen.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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Live from NADA 2025 in New Orleans, I sat down with Alex Vetter, CEO of Cars.com, and let me tell you—the energy in this conversation is next level. With massive innovation happening at Cars.com and the recent Dealer Club acquisition, Alex shares how they’re reshaping wholesale, leveraging AI-driven inventory intelligence, and giving dealers real power over their data like never before.

Inside this episode:

•  The Dealer Club Acquisition—why it’s a game-changer for wholesale efficiency and dealer profitability.
•  Data is king—how dealers can leverage first-party insights to drive sales, reduce risk, and gain a real competitive edge.
•  The power of reputation—how Cars.com is rewarding top dealers and eliminating friction in both retail and wholesale.
•  The Google problem—why dealers are spending massive ad budgets inefficiently and what smarter alternatives look like.
•  The resilience of the industry—why dealers keep winning despite every disruption thrown their way.

And on a personal note, Alex drops some powerful insights about family, leadership, and why showing up for the dealer community matters more than ever.

This isn’t just about Cars.com—it’s about YOU, the dealer, and how you can make smarter moves in 2025.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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Ever wonder why some people in the auto industry seem to be light-years ahead while others struggle to keep up? What if I told you the secret isn’t just technology—it’s mindset, innovation, and the courage to go against the grain?

Aaron doesn’t just follow trends—he helps create them. His career is a masterclass in adapting, innovating, and challenging the status quo. We talk about how he transitioned from selling cars to pioneering new tech solutions, and how he’s helping dealers and vendors rethink their approach in a rapidly changing market.

And here’s the kicker—Aaron shares a bold prediction for 2025 that could shake up the industry as we know it. Whether you’re a dealer, vendor, or just someone fascinated by the intersection of tech and automotive, this episode is packed with insights you won’t want to miss.

So, are you going to follow the crowd—or find your own way?

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Jay and his team have been making serious waves, shaking up the status quo and redefining what’s possible in dealership operations. And let me tell you—when you see a booth that’s consistently packed, even after a chaotic week of travel disruptions, you know something big is happening.

Listen, I’ve been in this business long enough to know that we’ve heard it all before. Every year, someone promises the next big thing in automotive retail. Some shiny new tool. Some "game-changing" software. But here’s the problem: if all that tech was truly transformative, why are dealers still selling the same 10 cars a month they were in the 80s?

That’s exactly why this episode is so important.

This isn’t just about “adopting new tech.” It’s about survival.

It’s about being the dealer who’s still thriving 5 years from now—while others are struggling to catch up.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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Doug has a career story that feels like a masterclass in leadership, growth, and navigating curveballs. From humble beginnings in the parts department to steering the ship at XPEL, Doug’s journey is packed with insights you don’t want to miss.

We get into it all:

•  Why Fixed Ops is the heartbeat of every dealership.
•  The evolution of leadership in the auto industry—and why managing isn’t enough anymore.
•  How XPEL is changing the game with self-healing paint protection film (yeah, it’s as cool as it sounds).
•  The smart way dealers are offsetting margin compression while delighting customers.

And can we talk about Doug’s mindset? Every curveball life threw at him became an opportunity for growth—and he shares how you can apply the same mindset to your career.

So, here’s the deal:

If you’re looking for actionable strategies to grow your dealership, differentiate your service offerings, and become a better leader, this episode is your blueprint.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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Preston’s story is one for the books: from growing up in his family’s Kansas dealership to working under some of the most legendary names in auto retail, his journey is packed with insights on leadership, reinvention, and building a people-first culture. Along the way, he’s become a trailblazer in navigating the challenges of compliance and the rise of AI, while staying grounded in the retail experience.

In this episode, we dig into:

• Why compliance isn’t just about avoiding penalties but protecting your team, customers, and reputation.
• The cutting-edge tools (like MavSign) that make remote deals secure and seamless in today’s digital-first world.
• How AI is reshaping the future of automotive retail—and why it’s both a massive opportunity and a big risk.
• The core principle behind great organizations: caring deeply about your people and your customers.

Whether you're running a dealership, managing a team, or simply trying to future-proof your business, Preston’s wisdom is gold. His combination of real-world experience and forward-thinking vision will leave you inspired and better prepared for the road ahead.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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In this episode, Jaden shares how his time at Beaver Toyota shaped his approach to operational excellence, his vision for the future of the industry, and why he’s diving headfirst into his new role at VinCue. Whether you’re a seasoned dealer or a young professional wondering how to make your mark, this conversation is packed with insights on:

• How to stop selling just cars and start building relationships that turn customers into lifelong advocates.
• Why the right data is the ultimate flex for dealers looking to crush the competition.
• The game-changing technology behind VinCue’s ReEngage tool, enabling dealers to connect inventory with customers like never before.
• The importance of investing in the next generation to keep the industry thriving.

But here’s where it gets interesting—this episode isn’t just about business. It’s about legacy, leadership, and those moments that make you stop and think, Wow, the future might just be in good hands after all. And if that wasn’t enough, we had a surprise guest: Jaden’s dad, Patrick, literally “podcast bombing” his way into the conversation to share some proud-dad wisdom and a few laughs.

Whether you’re a dealer trying to keep up with the rapid-fire pace of change, or you’re just curious about where the next big ideas are coming from, this conversation will leave you inspired and thinking, Game on.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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Here’s what’s on the table:

We’re diving deep into how disruptors like CarMax and Carvana have reshaped the game—and more importantly, how dealers can not just survive but thrive in this ever-evolving landscape. From streamlining processes to leveraging community ties and using data as your secret weapon, these guys deliver a masterclass in turning challenges into opportunities.

Key takeaways you’ll get from this episode:

• Data is king: Jared breaks down why knowing your numbers isn’t optional—it’s essential for using AI, automation, and targeted strategies to outsmart the big players.
• Training your people: Daniel hits hard on why investing in your team is just as important as investing in technology—and how it’s the key to creating winning processes that stick.
• The acquisition advantage: Frank shares game-changing insights on how a disciplined approach to acquiring inventory can give you the edge over disruptors in your market.

But here’s the kicker—this wasn’t just theory. These guys shared real-world strategies and killer examples, from using AI to predict customer needs to leveraging community connections to build unbeatable loyalty.

So if you’re looking for fresh ideas, thought-provoking perspectives, and a few good laughs along the way, this episode is for you. Whether you’re a dealer, GSM, used car manager, or just a fan of innovation, you’ll walk away inspired and armed with strategies to take your business to the next level. 

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

I sat down with Diego Vargas, a 30+ year veteran of the automotive industry and the new VP of Dealer Services at VinCue, to unpack how technology and curiosity are shaping the future of retail automotive. Whether you’re a dealer navigating inflation, rising interest rates, or the evolution of used car strategies, this conversation is packed with insights that can help you level up in 2025 and beyond.

Here’s a sneak peek of what we got into:

• The golden rule of 2025: Why “back to basics” is the key to thriving in a post-pandemic world.
• AI and tech made simple: How the right tools can help you get the right cars, price them smartly, and move inventory faster than you ever thought possible. (Yes, AI isn’t just for tech bros—it’s for car pros too.)
• Vendor chaos is out, simplicity is in: Diego explains why dealerships need fewer tools, not more, and how streamlining your tech stack can save you time, money, and a whole lot of headaches.
• Why curiosity is the ultimate superpower: Diego’s take on how staying curious can help you adapt, innovate, and stay ahead in a business that changes faster than interest rates.

Diego’s passion for helping dealers isn’t just talk—it’s backed by decades of experience, a deep respect for the industry, and a relentless drive to innovate. If you’ve ever caught yourself thinking, “Am I doing enough to stay competitive?” or, “How do I make sense of all this tech?”, this episode has your name written all over it. And let’s be honest, the car business isn’t getting any easier, but with the right mindset, tools, and partners, there’s massive opportunity on the horizon.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now! 

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

These guys didn’t just stumble into success—they built it from the ground up, navigating the challenges of independent dealerships, then scaling into multi-franchise operations. What’s most fascinating? They’ve taken the lessons learned from the scrappy, no-safety-net world of independents and applied them to thrive in the franchise space.

We talked about it all. How do you source cars when inventory feels impossible? What’s the key to standing out in a crowded market? And here’s a big one—why is appraising every single car the superpower that so many dealerships overlook? Edgar and Daniel share the real, actionable strategies they’ve used to grow, from mastering niche markets to leveraging every opportunity to outpace competitors like CarMax and Carvana.

Whether you’re a seasoned franchise dealer or an independent looking to scale, this episode is packed with insights that can take your operation to the next level.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Alan doesn’t just dabble in data—he and his team live it. From record-breaking dealership transactions to the shifting dynamics of private vs. public ownership, Alan shares insights you won’t hear anywhere else. We break down:

• 2024's Wild Ride: Why profits normalized (but are still better than pre-pandemic levels) and which brands are thriving versus struggling.
• Dealership Value Secrets: How leadership, community connection, and even light bulbs (yes, light bulbs!) can transform an underperforming store into a profit powerhouse.
• Who's Buying, Who's Selling?: Why private dealers are dominating the buy-sell market and how public groups might shake things up in 2025.
• Outlook for 2025: Is now the time to sell your store or double down on growth? Alan shares his playbook for navigating the changing tides of dealership values.

This isn’t just a conversation—it’s a roadmap for anyone in the auto biz trying to make sense of where we’ve been and where we’re headed. Alan’s blend of sharp analysis and candid stories (wait until you hear about the burned-out light bulb epiphany!) makes this episode a can't-miss.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this special segment of "Disruptive Forces", I’m joined by three powerhouses: Danny Zaslavsky from VinCue, Darrell Steed from Smart Wolf Consulting, and Brian Kramer from AccuTrade & Cars Commerce. Each of these guys has deep roots in the car business and now spends their days helping dealers do the impossible—turn profitability dreams into real-world results.

Here’s what you’re going to hear:

• The #1 mindset shift every dealership needs: Why acquisition isn’t just important—it’s everything.
• The auction trap: Why relying on auctions for inventory is killing your margins.
• Technology vs. Process: How the best dealers wrap tech around their processes—not the other way around.
• Data isn't just numbers—it's your GPS: The exact metrics you need to watch to stay on track.
• The org chart shakeup: Why the used car director might just be the MVP of your entire operation.

But here’s the kicker—the insights aren’t just theoretical. These guys deliver actionable, straight-shooting advice that any dealership, big or small, can put to work immediately. 

If you’ve been wondering:

Why aren’t my used cars turning fast enough?

Why does my gross profit look great, but my net profit disappears?

How do I make sure my people are focused on the right things?

…then this episode is for YOU.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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I’ve got a special guest for you today—someone I’ve been looking forward to having on for a while. Meet Adam Arens, the owner and operator of Patriot Auto Group. Adam is one of those names in the automotive world that stands out for all the right reasons. He’s built a reputation as an innovator, a disruptor, and a leader who doesn’t just talk about culture—he lives it. His dealerships are thriving not because of flashy gimmicks but because of the systems, people, and mindset he’s cultivated.

In this episode, Adam and I dive into everything you need to know about staying ahead in the game. We talk about the art of innovation—how to balance taking risks with being a “fast follower” who executes flawlessly. Adam also breaks down how his team uses tools like VinCue to revolutionize their used car strategy, from acquisitions to reconditioning to pricing. If you’re still running on the same tech stack and processes you used last year, this episode might just be your wake-up call.

And we don’t stop there. We get into:

• How to create a team that treats your business like it’s their own.
• Why turning inventory faster is more important than squeezing out every last dollar of margin.
• The future of EVs—and why the current tech might not be as permanent as you think.

Adam’s insights are practical, real, and backed by experience. This isn’t just a chat; it’s a masterclass in how to grow your business, outpace the competition, and set yourself up for 2025 and beyond.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links
• Like this show? Please leave us a rating and review where you're listening right now!
• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Here’s the deal: we went deep into the art and science of sales turn—what it takes to move cars faster, make more money, and still deliver an incredible customer experience. This is the stuff they don’t teach you in any manual. From cutting down recon times and smart pricing strategies to leveraging community branding and setting up bulletproof processes, this episode is stacked with insights you can actually use.

But we didn’t stop there. We talked about the real difference-makers—how to train your team to think differently, how to lean into the data that’s right in front of you, and why holding people accountable with a little bit of love might be your best leadership move yet.

If you’ve ever struggled with turning inventory, managing gross, or just figuring out how to get out of your own way, this episode is for you. It’s practical, actionable, and honestly, a lot of fun. So, grab your notebook—or just listen in while you’re on the move—and get ready to transform how you think about sales turn.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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Here’s the deal—used cars are no longer the icing on the cake. They are the cake.

We kick things off with bold predictions for 2025 and rewind the tape to dissect what actually happened in 2024. Why haven’t we seen the kind of depreciation many of us expected? What’s going on with EV values? And how on earth did Carvana make one of the biggest comebacks ever? We dig into all of it—auction dynamics, acquisition mastery, dealer disruptions—you name it.

Jared and Laura share insights straight from the data trenches. Whether it’s affordability challenges, the rise of “big players” like CarMax and Carvana, or new acquisition strategies shaking up the status quo, this episode delivers the goods.

Key Takeaways You Won’t Want to Miss:

• Why inventory acquisition is the single most critical skill to master in 2025.
• How shifting consumer preferences are rewriting the playbook for success.
• The wild world of EVs—crazy depreciation, surprising affordability, and what’s next.
• Real talk on auctions: Are they still worth it, or are alternative platforms the future?

This is one of those episodes where you’ll want to take notes, hit rewind, and maybe even send it to your team. It’s a mix of hard-hitting facts, valuable strategy, and some fun moments (yes, there’s Santa Claus and Cybertruck talk).

If you’re in the used car business—or just curious about what’s ahead—this is for you.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

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What did we talk about? Oh, just EVERYTHING you need to know to become a merchandising master. We broke down how to sell even the most “problematic” cars, why the first 72 hours in your recon process are gold, and how controlling the narrative around your inventory can completely change the game. Rob and Patrick shared killer tips on private acquisitions, while David gave us a behind-the-scenes look at how the best buy centers are turning inventory challenges into profit engines.

Here’s what you’ll learn:

• Why merchandising is all about controlling the narrative—and how to do it like a pro.
• The secret sauce to managing auction vs. private acquisitions and why it matters.
• How to eliminate friction in your process (hint: it starts with the check).
• The metrics every dealer must monitor to stay ahead of the game.

And, of course, we get real about leadership: why the most successful dealers don’t abdicate responsibility—they own their used car departments and drive results.

This episode is packed with actionable insights, laugh-out-loud moments, and the kind of advice you’d normally have to pry out of someone over dinner. Don’t miss out—hit play and get ready to disrupt your thinking.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

You know what I love most about this season? People are just kinder. Sure, there’s the occasional parking lot showdown (holiday shopping brings out the gladiator in all of us), but overall, there’s a generosity in the air that’s hard to ignore. Add to that the pure magic of seeing my kids light up with anticipation—it’s like reliving the holidays through their eyes, and honestly, there’s nothing better.

But December isn’t just about family, friends, and food—it’s also about reflection. It’s the perfect time to look back on the year, celebrate the wins, and learn from the challenges. I don’t believe in New Year’s resolutions anymore (let’s be real, they rarely make it past January), but I do believe in setting real goals and building the discipline to make them happen.

So grab a cup of cocoa, put on your coziest sweater, and let’s wrap up 2024 the right way. Whether you’re here for a little holiday cheer or looking to set the stage for an epic 2025, this episode has something for you. Let’s make it count. 

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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Michael isn’t just a dealer—he’s an innovator, a leader, and someone who lives the mantra: “Better Every Day.” From the moment we first met, I’ve admired his no-nonsense approach to reinventing processes, leading his team, and creating massive wins—without overcomplicating things.

Now, listen, I know some of you hear “used car business” and think, “Oh boy, here comes the same old, same old.” But no—this episode is a game-changer. We’re talking next-level innovation, how to crush acquisitions, and why failing might actually be the secret sauce you’ve been avoiding.

Here’s the kicker—Michael’s team is averaging 19 days of inventory turn. NINETEEN. That’s insane. If you’re still out here holding cars for 60 days like it’s 2010, you’re gonna want to hear how he does it. Spoiler alert: it involves flipping the script on appraisals, shaking up processes in the service drive, and paying all the money, all the time.

If you’re tired of doing the same things and expecting new results, this one’s for you. Tune in. Listen up. And if you’re anything like me, you’ll walk away saying, “Man, I need to read more books and appraise more cars.”

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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If you’re wondering why you should care about someone called the "VP of Digital Operations," let me put it this way: Jarrod is like the tech whisperer of the auto industry. He’s the guy who untangles the mess of tools, processes, and data most dealerships trip over daily. You know, the stuff that keeps you awake at night.

This episode? It’s a roadmap for 2025. Jarrod and I dig into the big questions:

• Leasing: Could it save dealerships from the affordability crisis, or does the industry need a crash course on how to actually explain it to customers without sounding like a math teacher?
• CRMs: After three decades, why are we still treating them like overpriced Rolodexes?
• AI and Tech: Are you future-proofing your dealership or just duct-taping more "solutions" onto an already wobbly stack?

So if you’re gearing up for 2025 and want to crush it, this episode is your cheat code. Trust me, you don’t want to miss this.

Go ahead—hit play. I’ll meet you there.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

I’ve gathered an all-star crew to spill their secrets and strategies that are transforming recon from a pain point into a profit generator.

Here’s what we dig into:

• The surprising reason most recon delays aren’t happening in the shop—they’re happening before the car even gets there.
• Why tracking every minute, every dollar, and every process is the game-changing move most dealers overlook.
• The “Do Not Buy” list: What it is, why you need one, and how it saves you time and headaches.
• Plus, Joel’s jaw-dropping strategy to get cars listed for sale before they even leave the auction lot.

This isn’t just another conversation about reconditioning. It’s a behind-the-scenes look at how top dealerships are crushing their timelines, cutting their costs, and driving their sales to new heights. If you’ve ever wondered why some shops run like a Swiss watch while others feel like a hamster wheel, this episode is your answer.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Why is inventory mix such a big deal? Because it’s not just about the cars on your lot—it’s about sales velocity, profitability, return on ad spend, and so much more. This episode dives deep into the "aha moments" that led these leaders to rethink their approach, the tools and technologies transforming the game, and the cultural shifts that are critical to sustained success.

From leveraging data to empower appraisers to understanding why the wrong car at the right price can still win, we cover it all. Plus, you’ll hear actionable advice for breaking free from outdated systems and processes that might be holding your dealership back.

If you’re ready to stop playing catch-up and start driving innovation in your used car operations, this episode is for you. Grab your notebook because the insights are flying fast and furious—and trust me, you’re going to want to take notes.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

But what makes Yossi’s story so powerful isn’t just his success—it’s his why.

In this episode, we explore:

Yossi’s Journey: How he went from reluctantly joining the family business to scaling operations that sold thousands of cars a year.

Marketing Mastery: The secrets to delighting customers in ways that build loyalty, elevate your brand, and differentiate your dealership in a crowded market.

The Evolution of Used Cars: Why the used car department is no longer the icing on the cake—it is the cake.

The Future of Automotive: How AI and automation are reshaping the landscape and why your people and brand will always be your greatest assets.

This episode isn’t just about Yossi’s journey—it’s about what you can learn from it. Whether you’re running a dealership, building a team, or just trying to stay ahead in a fast-changing world, there’s a nugget in here for you.

And as we wrap up, Yossi drops a gem that’s still echoing in my mind: “If you’re going to do something, be the best at it. Don’t dabble—dive.”

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

What We Discuss in This Episode:

Here’s the deal: we’re all hustling to bring customers through digital doors, but as Kyle points out, many dealerships are actually putting up invisible barriers—confusing pages, endless CTAs, and sluggish load times that can drive customers away before they even step foot in a showroom. Imagine your website going on a diet. That’s right. Kyle breaks down why trimming the fat—simplifying and speeding up the experience—is the game-changer we’ve been overlooking.

In this episode, we get real about the simple yet powerful changes that can transform your site into a customer magnet. We dig into the psychology behind consumer decision-making, the wild impact of adding friction in the right places, and why an “Amazon experience” isn’t just for retail giants. Kyle even shares how AI is shaping the future of automotive and how a lean, tech-savvy dealership can go head-to-head with the big guys.

Key Highlights:

• Why your website might need to “go on a diet”
• The hidden barriers between customers and conversions
• How AI is leveling the playing field for dealerships
• Insights on making the digital experience as seamless as a showroom visit

If you’re ready to transform your dealership’s online presence, this conversation is a must-listen.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode of Disruptive Forces in Retail Automotive, I sit down with three industry heavyweights—Joe Blanco, Rob Ruth, and Brian Kramer—to discuss how they’re navigating the complex terrain of used car acquisition in the face of these unprecedented challenges. From creating separate acquisition brands to redefining service drive interactions, these leaders are not only adapting but thriving. Their insights? Game-changing.

What We Discuss In This Episode:

This conversation digs into the exact strategies these top players are using to stay ahead. Joe is breaking down how Sheehy’s been able to go from auction-dependent to building its own consumer-direct brand, "Sheehy Buys Cars." Rob talks about what it’s like to be in a small market but make massive waves by becoming a used car powerhouse. And then there’s Brian, who’s going to shed light on the tech side—how tools like AccuTrade are allowing dealers to compete head-on with the big disruptors, appraising faster and with more precision than ever.

Here’s what I need you to ask yourself: What would happen if your store could run appraisals on every single vehicle that rolls through your lot? How much would change if your team saw every customer as a potential acquisition, not just a sales lead? We’re talking about a shift in mindset here—a move from playing defense to going on the offense.

In an era where competition is only intensifying, the strategies shared in this episode could redefine success for dealerships across the nation. By building strong acquisition channels, harnessing technology, and reimagining service interactions, these leaders are setting a blueprint for sustained growth. This episode is a must-listen for anyone eager to turn acquisition into their dealership's greatest strength. Because at the end of the day, the difference between surviving and thriving is in the details.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We dig into how CarNow came to be—not from some grand blueprint, but from a real need Tim saw while grinding it out in dealerships day after day. Tim’s story is packed with those raw, unfiltered moments every entrepreneur can relate to: the 4 a.m. grinds, the endless search for better processes, and the unwavering commitment to his team and customers. Trust me, it’s not the product that makes CarNow special; it’s the intention behind it, the obsession with helping people, and the pursuit of excellence that has taken it from a startup to a cornerstone in automotive retail.

Here’s what we’re unpacking in this episode:

• The Real Origin Story: How an “unscheduled” meeting at a dealership turned into a game-changing business.
• Process as the Ultimate Differentiator: Why Tim believes process isn’t just essential—it’s non-negotiable. "You’re either moving forward or moving backward; there’s no standing still."
• The Truth About Thoughtful AI: Tim doesn’t just throw around the buzzwords; he digs into CarNow’s hybrid approach to AI and why he believes in using it to assist—not replace—human interaction.
• The People-First Playbook: From the Hennessy Group to Butler dealerships, Tim talks about the legendary teams he’s worked with and the leadership lessons he’s learned from the best in the game.
• Tim’s philosophy? Hire the right people, set the vision, and then get out of their way. This isn’t your typical “product showcase” episode. It’s about relationships, resilience, and the art of staying humble even when you’re working with some of the biggest players in the industry.

If you’re all about finding inspiration from real stories and genuine people, you’re going to love this conversation. Whether you’re knee-deep in the car business or just looking for the kind of wisdom that applies anywhere, Tim Cox is here to deliver.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

In this episode, Damon and I dig deep into what it takes to lead in an industry that’s been through its fair share of challenges. We talk about how he accidentally found himself in the automotive world, the life-changing lessons he learned from working overseas in post-Soviet countries, and why diversity in leadership isn’t just a checkbox—it’s a key driver of success.

Damon’s insights on navigating the complex world of dealership ownership, especially as a minority dealer, are something you don’t want to miss. We also dive into how the auto industry has shifted from having to embrace diversity to wanting to, and what that means for the future of dealerships.

A Glimpse Into the Episode:

“People are people, no matter where they come from,” Damon shares, reflecting on his time overseas. This insight serves as a foundation for his leadership at NAMAD, where fostering diversity isn’t just a goal—it’s a necessary ingredient for success in the automotive industry. Whether he’s discussing the challenges of dealership ownership or the cultural nuances of buying a car, Damon’s insights are both profound and practical.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We dive into the defining moments that shaped his path—from flipping through a Naval Academy book in sixth grade to surviving Hell Week in SEAL training, where 70% of candidates quit. Errol shares what sets Navy SEALs apart, not just physically but mentally. He talks about the importance of never letting quitting become an option, a mindset that’s carried him through life-threatening missions and into his new career as a leadership coach.

For those of you who’ve been with me for years, you know I don’t throw around the word “transformational” lightly, but this episode is just that. Errol’s unique approach to leadership isn’t just for the battlefield—it’s for the boardroom, your team, your family, and even your own personal growth. He shares how the lessons learned in special operations apply to all of us, from solving everyday problems to overcoming life's toughest challenges.

If you’ve ever wondered how the best of the best think, act, and lead when the stakes are highest, you’re not going to want to miss this one.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

I’m sitting down with none other than Cliff Banks—a true legend in automotive journalism. Cliff has been ahead of the curve for over 30 years, and today, he’s sharing insights that will reshape the way you think about the future of our industry. We’re talking about Autovate, the event that brings together the best minds in automotive retail, venture capital, and innovation. This isn’t your average conference—it's where the real movers and shakers come together to make things happen.

Cliff and I dive into the realities of electric vehicles—what’s working, what’s not, and why some OEMs are scrambling to shift gears. Plus, we tackle the evolving landscape of mergers and acquisitions in automotive retail. What does the future hold for dealerships, and how can you position yourself to thrive in 2025 and beyond?

This episode is packed with hard-hitting insights, candid truths, and even a little humor along the way. 

Join me and Cliff as we pull back the curtain on what’s really going on in automotive—and trust me, you won’t want to miss this.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Jarrod is one of those rare leaders who sees beyond just the shiny new tools and asks the critical question: How do we future-proof the dealership? We dive into everything from the overwhelming tech stacks dealers are trying to navigate to the missed opportunities in training and marketing that could be the key to doubling performance.

Together, we’ll explore:

• How dealerships went from manual newspaper ads to real-time pricing updates (and why that shift isn’t enough)
• The untapped potential of AI to solve real problems (not replace people)
• Why we need to rethink our marketing approach if we want to grow beyond the 10-car plateau
• And why the experience—not the car—is the real product we should be selling today

Trust me, you don’t want to miss this one. Jarrod drops some serious knowledge bombs that will have you rethinking how you run your dealership and where we’re heading as an industry.

If you're ready to future-proof your dealership and stay ahead of the curve, this episode is for you. Let’s get into it!

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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Darrell isn’t just another industry voice; he’s the guy who’s out there solving real problems for dealers just like you and me. We dive deep into what it really takes to win in the used car game, from dismantling outdated processes to building strategies that actually work. You’ll hear why most dealerships are their own worst enemies when it comes to used car acquisition, and why it’s time to stop relying on so-called ‘best practices’ that are more about hype than results.

What I loved about this conversation is how Darrell doesn’t pull any punches. He’s been in the trenches, knows what works, and isn’t afraid to call out what doesn’t. He shares the story behind his nickname, ‘The Wolf,’ and how he became the go-to guy when dealerships were facing insurmountable challenges. We tackle everything – from finding the right used car manager to creating a culture that fosters accountability and growth.

If you’re ready to stop playing it safe and start making real, transformative changes in your used car department, this is the episode for you. Listen in as Darrell and I unpack the hard truths and the proven strategies that will take your dealership from struggling to soaring.

“The truth hurts only when it should.” – This line hit me hard, and I think it’ll resonate with you, too.

Grab a coffee, get comfortable, and let’s dive into the kind of conversation that’s going to make a difference in how you approach your business.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
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After decades in the industry, I’ve seen it all. I’m going to break down the six critical areas every dealership needs to master to not just survive but thrive. And let me tell you, these aren’t theories—they’re proven, battle-tested strategies used by top dealers across the country.

So if you’ve ever felt like your used car department is more like a ticking time bomb than a money-making machine, this episode is for you. Together, we’ll explore how to finally crack the code on used car success and build something sustainable for the future.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

Today, I’m sitting down with none other than Jasen Rice, the guy who’s been quietly revolutionizing how dealerships handle inventory with his company, Lot Pop. Jasen isn’t about the fluff—he’s walked through thousands of dealerships and has been in the trenches, just like you and me. Over the next hour, we’re digging deep into the strategies that ACTUALLY work, like his game-changing "First 30" strategy that helps dealerships move 60-70% of their inventory in the first 30 days. And let me tell you, there’s a reason that’s the sweet spot for profits.

We’re also getting real about the concept of appraisal velocity (yeah, it's a thing). Jasen drops some serious knowledge on why you need to be appraising EVERY car that crosses your lot if you want to stay ahead of the Carvanas and CarMaxes of the world. Trust me, it’s eye-opening, and once you hear it, you’ll never think about appraisals the same way again.

So, whether you’re looking to fine-tune your dealership’s inventory management, boost your profitability, or just get some practical tips to implement tomorrow, this conversation is a goldmine. Grab your notepad, hit play, and let’s get into it!

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

We dive into everything from why appraising every single car is non-negotiable, to how CarMax and Carvana mastered acquisition in ways that many dealers are still refusing to adopt. Trust me, this is one of those conversations that could completely shift your thinking—and your results.

Frank’s message is clear: If you're not focused on procuring the right cars, your dealership is already falling behind. From appraising every car that enters your lot to leveraging data-driven tools like AccuTrade, this conversation dives deep into actionable strategies that any dealership can adopt.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

For years, we’ve all been conditioned to believe that the new car department is the beating heart of our dealerships. But here’s the thing: times have changed. The real secret to future-proofing your dealership’s profitability lies in your used car department. Yep, you heard that right.

 In this solo episode, I'm going to share why the new car department, as we know it, will never be the same again and why your dealership's future lies in mastering used cars. We'll talk about the data, the processes, and the mindset shifts that can transform your used car operation from an occasional win to a consistent, profit-driving machine. 

If you're ready to rethink how you approach your dealership's success, this episode is for you.

Connect with David Spisak to Achieve Exponential Growth:

• Linkedin: https://www.linkedin.com/in/davidspisak/
• Website: https://www.davidspisak.com
• Email: david@disruptivegrowthsolutions.com
• Phone: +1 (510) 604-0308
• Visit https://linktr.ee/spisakd for all our links

Like this show? Please leave us a rating and review where you're listening right now!

• 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929
• 🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679