Welcome 👋
This episode is super quick from me this week because I’ve got a message for you if you’re sitting on the fence about attending Clinic Growth Live. Whether you are or whether you are not, that’s the decision you’ve got to make.

If you’re not taking the action you know you need to take, this is going to resonate. And I’m going to tell you why that might be, and what you can do to fix it.

Episode Summary 🎧
I’m going to say something that might sting a little: if your life looks and feels chaotic right now, that’s exactly what your business is going to feel like too. Always. You cannot separate the two.

If things feel messy in your clinic, I’m willing to bet it’s not marketing, not sales, and probably not your team. It might be a you problem. Because you bring your energy, your habits, your structure (or lack of it), and your decision making into your clinic every single day.

I share a real example from my own week, where I could feel myself slipping into overwhelm and firefighting mode, jumping between tasks, being snappy, and basically running on mini eggs instead of carrot sticks. Nothing had actually gone wrong in the business, but I had no clear plan, no protected thinking time, and no structure to hold me.

Here’s the shift I want you to take away: chaos is not a time problem. Chaos is a leadership problem.

So I walk you through a simple framework you can use this week, using ChatGPT (or whatever AI tool you like) as a thinking partner to clear your mental load, spot where you are the bottleneck, and create a structured week with proper CEO time, boundaries, and clear priorities.

And yes, if you’re still undecided about Clinic Growth Live, take this as your sign. It’s time to step up as the CEO of your life and your business.

Key Takeaways ✅

• If your life feels chaotic, your business will feel chaotic too, you cannot separate them.
• You cannot build a calm, profitable clinic from a reactive, unstructured life.
• You do not need more time, you need better structure, clearer priorities, and stronger decision making.
• Chaos is a leadership problem, and leadership starts with how you run your life.
• Use AI as a thinking tool, not just for captions and quick wins.
• A simple weekly reset can take you from overwhelmed and scattered to clear, focused, and leading again.
• Structure creates freedom, not the other way round.

Resources & Links 🔗

• Clinic Growth Live (if you’re on the fence, this is your nudge to decide)

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

Hello and welcome to this week’s episode of the Treat Your Business podcast. I’m so excited for today’s conversation because we’re continuing on from a couple of recent episodes about the shift in patient behaviour, what people want more of now in their rehabilitation and care, and why trust and choice matter.

This one is a little different from our usual strict business advice. It’s about what’s changing in the industry, the exciting developments in medical technology, what is being taught at university, and what our new graduates may be expecting from us inside our clinics.

Episode Summary

I’m joined again by Liz Clare and Dr Anna Schreiner to talk about what is happening with MBST, why demand is rising, and what the future could look like for conservative care.

We cover MBST’s expansion into new countries, why more patients want to avoid surgery, and how MBST can complement other modalities already used in clinic. We also talk about education and access in the UK, including the University of East London project and why community programmes and research matter.

Key Takeaways

• More patients are questioning the ‘default’ options and looking for conservative care.
• MBST is expanding internationally, with growing interest in regenerative approaches.
• UK demand is rising, alongside a bigger push for education and research.
• The University of East London project is focused on learning, data, and community access.
• MBST can complement existing clinic toolboxes rather than replace them.

Resources & Links

• Connect with Liz Clare on LinkedIn
• Connect with Dr Anna Schreiner on LinkedIn
• Follow MBST UK on social media

Thanks for listening to the Treat Your Business podcast. Hit subscribe and keep joining me for bigger insights and bolder conversations to help you build a clinic and a life you love.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Today I’m joined by Nicola, my COO in Thrive, and we’re getting into a topic that can feel a bit uncomfortable, but it is one of the most important conversations you can have if you want your clinic to grow.

Episode Summary
In this episode, Nicola and I talk about the things clinic owners tolerate that quietly erode performance over time. We explore why leadership can feel triggering, especially if you have come from workplaces where leadership looked more like dictating, bullying, or conflict.

We also talk about how easy it is to swing too far the other way. Wanting to be liked, avoiding difficult conversations, and telling yourself you do not have time can all become patterns that keep you stuck.

• If you keep discussing the same person, you have tolerated it too long.
• Avoidance often looks like empathy, but it drains you and the business.
• Most “team problems” are unclear expectations.
• If you are not tracking numbers, nobody is.
• Set simple KPIs per role, for therapists: conversion, visits, occupancy.
• Check process and training before blaming the person.
• Lead tough chats with curiosity, not aggression.
• Leadership is learned, get support and practise it.
• Your clinic grows as your leadership grows.

Sponsor
Today’s episode is sponsored by Jane, a clinic management software and EMR. The Jane team knows that when your workday is spent providing care, admin can easily spill into your evenings. Jane’s user friendly online bookings let patients book at their convenience, manage appointments, complete intake forms, and receive SMS and email reminders through a secure portal, saving you from doing it all manually. Head to the link in the show notes to book a personalised demo, and use code Thrive1MO at sign up for a one month grace period applied to your new account.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

In today’s episode of Treat Your Business, I’m joined by Anna, a pelvic health clinic owner and a client inside my Thrive Activate programme. Anna shares the moment she seriously considered going back to the NHS after 12 years away, after her clinic hit a sudden quiet month and the panic set in.

This is a real conversation about what it feels like when income dips, confidence wobbles, and you start questioning everything, plus what changed once Anna decided to get support and build a plan.

Episode Summary

Anna opened her clinic in late 2021. Early on, things went well, but she was undercharging and relying on organic growth. Then she hit a month where it was totally dead and she started thinking, “Do I just go back to the NHS?”

She shares how she tried to fix things by working harder and doing more research, but without knowing her numbers or having a strategy, the good months and bad months felt random.

We talk about what finally made her book the call, what it felt like joining Thrive, and why the weekly Q and As, monthly pods, and quarterly strategy days helped her stop feeling isolated and start making confident decisions.

Anna also shares the practical changes she made, including introducing treatment plans and packages, getting clear on her numbers, and bringing in support like a VA and an accountant. Now she’s consistently fully booked and stepping into the next stage: building a team so she can reach more women and expand services.

Key Takeaways

• A quiet month can trigger panic when your income feels unpredictable.
• Knowing your numbers and having a plan reduces overwhelm.
• Packages and treatment plans can create steadier income and better patient buy in.
• Support roles (VA, accountant) protect your capacity when the clinic gets busy.
• Community matters. Being around peers who get it makes growth feel possible.

Episode Sponsor

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, book a personalised demo. If you are ready to get started, use the code 'THRIVE1MO' at the time of sign up for a one month grace period on

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Today’s episode is for you if you’re carrying everything and quietly wondering how long you can keep going like this.

Episode Summary
I’m joined by Emma, a neuro physio and clinic owner on an incredible journey inside Thrive. When I first met her, she was exhausted and overwhelmed. Her days started at 5am at a tiny desk in the kitchen, then it was a sprint through kids, clinic, clients, admin, late night emails, and a phone that never stopped. She carried most of the caseload, had no admin support, and was living month to month with no clear plan for the future.

Emma shares the turning point was not one dramatic moment. Life simply became unmanageable. She could not keep pouring into the business while raising her boys and still feel like she had nothing to show for it. She had listened to the podcast for a long time, and finally made the call because she needed hope and a place to start.

We talk about what changed once we began working together. We tackled strategy: pricing, packages, moving away from pay as you go, team structure, marketing, and the numbers. But Emma is clear the biggest shift was mindset: believing in herself, recognising her worth, and seeing what was possible.

The ripple effect has been huge. Emma’s money mindset has changed, and she now has hope for the future, including what is possible for her boys. Her son wants to be a pilot, and where she once would have shut that dream down, she now believes they will find a way. She also shares personal changes, including opening the door to a relationship after years of being single, and stepping into a bigger, beautiful clinic space.

Key Takeaways

• If nothing changes, nothing changes. Sometimes you have to decide it is enough.
• Strategy grows the business, but mindset makes the strategy sustainable.
• Knowing your numbers and capacity gives you control and confidence.
• Community and accountability stop you doing this alone and keep you moving.
• The right support can change your business, and your whole life.

Episode Sponsors:
Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business Podcast, the show for clinic owners who want real, honest advice and tried and tested ways of doing things.

Episode Summary 🎧

If you’re listening as this episode drops in January, you’ll know exactly what we’re talking about. The noise ramps up fast: “Nobody has any money in January”, “It’s Blue Monday”, “The world is a mess”, and it’s easy to slip into fear based decisions.

In this episode, I’m joined by Philippa Aldridge to unpack the money stories that show up for clinic owners at the start of the year, how they get reinforced over Christmas, and how to reset your money mindset so January doesn’t set the tone for the whole year.

Key Takeaways ✨

• Many clinic owners fall into the story that no one has any money in January, and it can quickly become a belief if you keep collecting evidence for it.
• Fear based decisions shrink your actions: you market less, avoid conversations, and assume people will not buy.
• If you stop showing up, your numbers reflect it, and that becomes the proof your brain was looking for.
• Christmas can trigger old money beliefs, especially when you spend time with people whose mindset is not aligned with where you are now.
• January is a powerful time to pause, reset, and reflect, rather than rushing into big decisions.
• Start with curiosity: write down the money stories you are telling yourself, then ask, “Is that definitely true?”
• Use the phrase “A part of me believes…” to create space and stop the story running the show.
• Take a 92 second pause before decisions to let stress settle so you can respond, not react.
• Look for evidence of money around you to support a new belief, because what you filter for is what you will find.
• If gratitude and meditation feel too woo, keep it practical: write things down, ground yourself, and do something different from your usual January pattern.

Episode Sponsor:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
If you’ve ever found yourself struggling to attract the right people, getting ghosted by candidates, or simply tired of recruitment draining your time and energy, this episode is for you. Today, I’m joined by Laura, a recruitment agent, to unpack what candidate experience really means, what’s changed in the hiring market, and why working with an agency might matter more than ever. 

Episode Summary
We chat about the challenges clinic owners face when hiring, why the old “post and hope” method no longer works, and the real cost of doing recruitment yourself. Laura shares her insider perspective on why building genuine relationships with candidates is key, how agencies have access to hidden talent, and why timely communication can make or break your next hire. 

Key Takeaways

• Recruitment is never a one-time task – it’s an ongoing process that needs your attention
• Agencies can access candidates who aren’t actively job-hunting but are open to the right opportunity
• Sifting through unqualified applications is a huge drain on time and resources
• The right agency will focus on long-term relationships, not just filling roles
• Delays in your recruitment process can cost you top candidates and revenue
• Candidate experience matters – from first contact to onboarding, clear and timely communication is essential
• Outsourcing recruitment isn’t just a cost – it’s an investment in your business’s future
• Start your hiring process early, and think ahead about your clinic’s needs

Resources & Links

• Connect with Laura and her team at https://www.recruittherapists.co.uk/

Episode Sponsor:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Hey, it’s Katie Bell. Today’s episode is proof of what’s possible when you commit to the work and actually implement. I’m joined by Vicky, one of our current Evolve clients, who shares what’s changed in just 12 weeks in her clinic, her confidence, and her leadership.

Episode Summary
In this conversation, Vicky takes you behind the scenes of what her physiotherapy clinic felt like before joining Evolve. She was growing, hiring quickly, and making decisions without a clear strategy, which led to stress, burnout, and some tough team calls. We talk about the real cost of hiring too fast, why knowing your numbers matters, and how clarity creates momentum.

Vicky also shares the practical shifts she’s made already, including raising prices, moving away from pay as you go towards packages, focusing on her core physio services instead of diluting too soon, and getting more confident with sales conversations and marketing decisions.

Key Takeaways

• Hiring too fast creates stress, drains energy, and can stall clinic growth
• Knowing your numbers builds confidence and helps you make better business decisions
• Putting prices up can protect profit margins and support sustainable practice ownership
• Packages improve cash flow and help clients get better outcomes
• Focus beats dilution, especially in a young clinic
• Mindset and strategy together are what drive real change

Episode Sponsor:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋
Happy New Year everybody, and thank you for being here for the first episode of 2026. I am so excited to be back. I feel like I am really back now. The last few months I have been dipping my toe back into the working world since having my baby, and I finally feel ready to properly dive back into content creation and planning what I want 2026 to look like.

Today’s episode is the real stuff. I am sharing the shift I have just made in my clinic, and why 90% of clinic marketing is now completely pointless.

Episode Summary
In this episode, I break down why so much of what clinic owners are doing in the name of marketing is just noise, and why visibility alone no longer fills your diary. The shift I made was not a new funnel, a new platform, or a shiny tactic. It was a strategic change in how we think about marketing, where we spend time, and what actually influences booking decisions.

I also share a few examples of what I changed in my own clinic, including massively reducing the time spent on social media and getting far more intentional about collaborations, so we stop confusing effort with effectiveness.

Key Takeaways

• Most clinic owners are not failing at marketing. They are overwhelmed by advice that says “post more” and “be everywhere”.
• Marketing should be measured by one question: does this influence booking decisions?
• Trying to market everything to everyone in a multidisciplinary clinic creates mental load, inconsistent messaging, and confusing communication for clients.
• Visibility does not equal trust anymore. Being seen does not mean being chosen.
• Healthcare decisions are emotional and trust led. Proof beats persuasion, and timing beats tactics.
• Good marketing should remove work, not create it. If it relies on constant posting, constant creativity, and being “on” all the time, it is not sustainable.
• The shift I made was moving from activity to leverage, from attention to intention, and from visibility to decision making moments.
• In my clinic, I reduced social media to 5% or less of the marketing team’s time and focused on fewer, higher impact projects.

Resources & Links

• Live masterclass: Wednesday 21st January at 1:00pm (Zoom)
• Register via this link (replay included, but you must register to receive it) https://marketing.thrive-businesscoaching.com/jan-masterclass

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

Hello everybody, welcome back to the Treat Your Business podcast. If you’re listening on or around 31st December, you might be feeling a mix of relief, gratitude, and that quiet pressure about what’s next. This episode is intentionally gentle. It’s not about big aggressive goals, hustling into the new year, or adding more to your already full plate. Instead, it’s about reflection, perspective, and choosing how you want your life to feel, not just what you want to achieve.

Episode Summary

In this episode, I’m sharing the end of year framework I use with my clients (and for myself) to reset without judgement. We start by looking back with evidence, because when you’re tired your brain will tell you you haven’t done enough. Then we look at the cost of the year, because exhaustion is not a personal failing, it’s information.

Key Takeaways

• Pause before you plan. Reflection is essential if you want next year to feel different.
• Look back with evidence: use your calendar, photos, and journal to remember what you actually did.
• Notice the cost: where did your energy go, what drained you, and what nourished you?
• Score your life areas out of 10 to spot what needs attention in the year ahead.
• Most goal setting starts with Have (results), but sustainable change starts with Be (who you are becoming).
• Ask “how do I want to feel?” first, then let your actions and goals follow.
• Choose a word of the year as a simple filter for decisions and boundaries.

Resources & Links

• Journal prompt: Open your calendar and photos month by month and list what you did, led, created, managed, and navigated
• Clinic Growth Live:https://events.thrive-businesscoaching.com/cgl-waitlist-2026

Sponsors:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

Happy Christmas Eve and welcome back to the podcast. This episode is a little different to what I normally share. It is not about strategy, numbers, growth plans, systems, team, or leadership. It is more reflective and personal, and I wanted to share something I have been exploring quietly for months.

Episode Summary

This week I am sharing a Christmas Eve reflection on something that has been quietly changing the way I work, lead, and live: the energy of my environment.

I have been reading The Calm and Happy Home by Kirsty Gallagher, and it has made me much more aware of how my home, desk, clinic, and even my car can either support me or drain me. Clutter can feel like unfinished business, and when a space feels busy or chaotic, your nervous system is still responding even if you are not consciously thinking about it.

I talk about starting small with decluttering, asking whether your space supports the person you are becoming, and focusing on flow rather than perfection. I also share a few things I have been experimenting with around feng shui, plus a reminder that getting help at home is not indulgent, it is strategic.

Key Takeaways

• Everything is energy, and your environment influences you more than you realise.
• Clutter is like unfinished business and it creates an energetic drag.
• Start small: one drawer, one surface, one cupboard that would instantly make you feel lighter.
• Ask yourself: Does this support the person I am becoming?
• Organisation is about flow and ease, not perfection.
• Fixing small annoyances removes friction and frees up capacity.
• Your desk is your command centre. What is in your eye line matters.
• Getting support (cleaner, help at home, VA) can be a strategic way to protect your energy.

Episode Sponsor

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

You are a clinic owner and it feels a bit quiet right now. Then this episode is for you if you’ve caught yourself refreshing your diary, wondering whether you should run an offer, post more on social media, or questioning whether you’re doing something wrong. I want you to pause. Because quiet periods do not kill clinics. Panicked decisions do.

In this episode, I’m talking you off the ledge without sugarcoating it. I’m giving you clarity, perspective for this time of year, and practical actions so you can lead your clinic properly through this season.

Episode Summary 🎧
If your diary feels a bit gappy in December, you’re not failing and nothing has suddenly gone wrong. This happens every single year. We have seasons, school holidays, weather changes, travel, and people deprioritising appointments. The problem is what we do next.

When fear kicks in, logic disappears and that’s when clinic owners make expensive decisions like rushed discounts, messy offers, adding random services, and undermining team confidence. Quiet periods don’t create instability, they reveal what’s underneath, like weak systems, inconsistent marketing, poor retention, unclear numbers, or relying too heavily on new patients.

Key Takeaways ✅

• Quiet does not mean your clinic is failing, but panicked decisions can create long term problems.
• Busy periods can hide weak systems. Quiet periods expose what needs fixing.
• Stop making decisions from emotion and start with the data. Clarity kills panic.
• Do not rush into discounts, desperate offers, or adding new services. You do not need more ideas, you need better execution of the basics.
• Reactivation beats attraction. The fastest way to fill your clinic is often past patients who already know you.
• Retention fixes more diary issues than marketing ever will. The problem is usually conversion and continuity, not demand.
• Use quiet time as CEO time to review systems, improve scripts, train your team, and strengthen foundations.
• Christmas happens every year, so plan, forecast, and project for seasonal capacity changes instead of acting surprised by them.
• Calm leaders make strong decisions, and strong decisions compound over time.

Resources & Links 🔗

• Jane App UK: janeapp.co.uk
• Instagram: @janeappuk
• Book a demo or get in touch for support via their website

Thanks for listening! If you found this episode helpful, please subscribe and join me next time for more honest conversations to help you build a clinic and a life you love. 💙

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Hey listeners! Katie here. Today’s episode took a totally unexpected turn – what started as a chat about tech and software for clinics became a much deeper conversation about self-worth, value, and the human side of technology. I loved recording this one, and I think you’ll find it thought-provoking and reassuring, especially if you’ve ever agonised over changing your clinic software or worried about the security of your patients’ data.

Episode Summary ✨

I’m joined by Javia from Jane App, who shares her insights from eight years in the industry. We cover:

• The real reasons clinic owners hesitate to invest in new software (spoiler: it’s not just the cost)
• Why moving to a new system isn’t as scary as it seems – especially with the right support
• The importance of planning your business tech for where you want to be in 12–24 months, not just where you are now
• How cloud-based systems like Jane keep your data more secure than any filing cabinet
• The critical role of human support and community in tech adoption
• Why work-life balance matters and how the right systems can help you achieve it
• Shifting from a scarcity mindset to an abundance mindset when investing in your business

Key Takeaways 📝

• Don’t let fear of the unknown hold you back from making positive changes in your clinic
• Tech support should feel like a partnership – look for companies who offer real human help
• Your time is precious. Invest in systems that give you more of it, not less
• Security concerns are normal, but modern medical software is often safer than paper
• Plan your tech for the business you want, not just the business you have today
• You don’t have to do everything yourself – it’s okay (and smart) to outsource and get help

Resources & Links 🔗

• Jane App UK: janeapp.co.uk
• Instagram: @janeappuk
• Book a demo or get in touch for support via their website

Thanks for listening! If you found this episode helpful, please subscribe and join me next time for more honest conversations to help you build a clinic and a life you love. 💙

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋

Hey lovely listeners, Katie here! I’m absolutely thrilled to bring you another episode of the Treat Your Business podcast. Today, I’m joined by two incredible clinic owners, Ian Andrews and James Scrimshaw, to chat about MBST and the real impact it’s had on their clinics and their lives.

Episode Summary

In this episode, I dive into a bold conversation with Ian and James about why they turned to MBST, what it’s meant for their practices, and the lessons they’ve learned along the way. We cover everything from their personal experiences with chronic pain to making big business investments based on gut instinct, and how MBST has become a game-changer for their patients.

Key Takeaways 💡

• Both Ian and James were driven by personal need and curiosity to find better solutions for their patients, especially for those with arthritic and chronic issues.
• MBST filled a major gap in their treatment toolbox, offering real solutions where hands-on care and traditional rehab reached their limits.
• Their decisions to invest in MBST were based on instinct and belief in its potential, not just the numbers.
• Educating their teams and patients is key – it’s all about understanding the root cause and treating each person individually.
• MBST has changed the way they approach healing, making them feel they couldn’t run their clinics without it now.
• Success is measured by patient outcomes and word of mouth, not just keeping people coming back for endless sessions.

Resources & Links 🔗

• Learn more about MBST: MBST Health Website
• Connect with Ian Andrews (Oakwood Physiotherapy, Bingham)
• Connect with James Scrimshaw (Bristol)

A huge thank you to MBST, our headline sponsor for the Treat Your Business podcast. We are so grateful to them for allowing us to continue sharing these amazing opportunities and conversations with all of you. Their support makes it possible for us to keep bringing valuable insights to clinic owners everywhere.

Thank you for tuning in! If you’re curious about MBST or want to learn more, check out the website or connect with a practitioner for a proper chat. Don’t forget to subscribe for more honest conversations to help you build a clinic and a life you love! 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Hey everybody, welcome back to the Thrive Treat Your Business podcast. I am so excited to share something big with you in this episode. If you are a physio, sports therapist, podiatrist or clinic owner who is passionate about helping people but feels like your business is running you instead of the other way round, this one is absolutely for you.

Episode summary

In this short, sharp episode I am lifting the lid on Clinic Growth Live version two. Clinic Growth Live is my one day, in person event created specifically for clinic owners in the health and wellness space who want freedom, profit and impact without burning out.

We are back on Friday 27 March 2026 from 9am to 5pm at the Leonardo Hotel and Conference Venue at Hinkley Island in Leicestershire. If you came to version one, you will know it was wild, high energy and full of sequins. This year we have gone bigger, better, shinier and fully branded, and we have doubled capacity to 200 seats.

If you are stuck in back to back clients, paying yourself last, winging your marketing and avoiding your numbers, this is exactly why Clinic Growth Live exists. Across the day I will walk you through the same framework that has helped over 378 clinic owners go from overworked and underpaid to calm, confident and profitable. 

Key takeaways

• Clinic Growth Live version two is happening on Friday 27 March 2026, 9am to 5pm, at the Leonardo Hotel and Conference Venue, Hinkley Island, Leicestershire
• The event is for physios, sports therapists, podiatrists, osteopaths and Pilates or studio based clinic owners in the health and wellness space
• It is not for beauty or holistic therapy businesses, it is tailored to healthcare clinics that serve paying clients and want to scale sustainably
• You will learn how to reduce your clinical hours so you have time to think strategically and grow your business
• You will discover how to pay yourself first and pay yourself more every single month
• You will work on building systems and, if you choose, a team that can run without you being there all the time
• You will leave with your own clear 30 day plan so you are not just inspired, you are equipped to take action the very next day
• Waiting list members get first access to tickets, early bird pricing at 97 pounds plus VAT, and exclusive bonuses and perks
• The framework we use has already helped clinic owners move from late nights, constant emails and no holidays to more time at home, more holidays and more profit in their accounts

Resources and links

• Join the Clinic Growth Live 2026 waiting list: https://events.thrive-businesscoaching.com/cgl-waitlist-2026

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

Hello listeners, welcome back to the Treat Your Business Podcast. I am super excited you are here because today we are talking about something that can completely change how your clinic runs and how you feel about running it. If you have ever said things like “it is just quicker if I do it myself” or “I cannot find anybody who does it like me” or “I have tried and they do not get it right so I have taken the job back” then this episode is for you. I am joined by our COO in Thrive, Nichola, and we are diving into how to get the best out of your practice manager or business manager without micromanaging them.

Episode Summary

In this episode, Nichola and I unpack what a great practice manager actually does and how that role should sit alongside you as the CEO. We talk about the difference between a practice manager and an administrator, what you should never delegate as the owner and what you absolutely must let go of. We explore why so many clinic owners become the bottleneck, constantly firefighting and feeling exhausted, and how unclear roles and poor communication turn your practice manager into a reactive doer instead of a strategic partner. We also talk honestly about trust, identity, perfectionism and control, and why you have to be willing to hire people who are better than you in their area if you want the clinic and your life to grow.

Key Takeaways

• Your job as CEO is vision, leadership, culture and big financial decisions, not doing all the things
• A strong practice manager owns day to day operations, systems, team communication, tech and data
• If every decision has to go through you, you have already waited too long to hire for this role
• Trust, clear outcomes, a weekly meeting rhythm and simple KPIs stop micromanagement for both of you

Resources & Links

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Are you going to the Therapy Expo? If you are, I want to see you! We're going to be there with a bigger stand than ever before, and loads of my team will be joining. I’m presenting twice on the Wednesday at the STA stand, so make sure you come along. My talks are always fun, full of energy, and packed with great takeaways. Plus, we’re running free short coaching sessions all day Wednesday and Thursday. You’ll get one-on-one access to me and my team, so don’t miss out – last year we ran out of slots really quickly!  Book your coaching session: https://events.thrive-businesscoaching.com/hot-seat-booking

Episode Summary
Today, I’m joined by Liz Clare, Managing Director of MBST UK (now MBST Health), and Dr Anna, Chief Medical Officer at MBST Global. We dive into what MBST is, how it’s transforming sports and physiotherapy, and why it’s a game changer for clinics and patients. Anna shares her expertise as an orthopaedic and trauma surgeon, and we discuss the science behind MBST, its benefits for all ages, and the exciting growth of MBST Health.

Key Takeaways

• MBST is a non-invasive, pain-free therapy that works at the cellular level to support healing and long-term recovery.
• It’s suitable for everyone – from professional athletes to older adults, and it fits alongside other modalities like shockwave and laser therapy.
• MBST clinics in the UK have grown organically through patient results and practitioner passion, not sales teams.
• The technology is innovative, with no known side effects since 1998, and it’s supported by cutting-edge research and a strong professional community.
• Pricing models vary, but clinics typically charge £1,500–£1,700 for a full course, with aftercare and assessment included.
• MBST sets clinics apart, offering something unique and modern for patients, especially those with chronic conditions or osteoporosis.

Resources & Links

• Connect with Liz and Anna on LinkedIn and Instagram

Episode Sponsor:  Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

This week, I’m sharing a powerful reflection from our Activate Masters boardroom session. If you’re a clinic owner who’s constantly juggling business, family, and the never-ending to-do list, you’ll find plenty to relate to here.

Episode Summary

Let’s get real about the hidden cost of doing it all. After our live strategy days, I sat down with our Activate Masters members for a boardroom session that got right to the heart of why so many of us feel stuck and exhausted. It’s not just about needing help with social media or hiring someone for odd jobs. We talked about why we end up undervaluing our time, taking on every task at home and in the clinic, and why so many of us fall into the trap of trying to be superwoman.

One member’s “simple” marketing question turned out to be so much more. Together, we uncovered the real challenge and worked through practical steps to break the cycle. In this episode, I walk you through how to do a proper time analysis, the importance of outsourcing, and why saying “no” isn’t selfish. I even share a few stories from my own world (including the infamous toilet roll saga) to show how the little things really do add up.

Key Takeaways

• The real reason you might feel trapped and exhausted as a clinic owner
• How to uncover and tackle the hidden tasks draining your energy
• Practical ways to start valuing your time and letting go of “doing it all”
• Why saying no to rescuing everyone is a gift to yourself and your business
• How creating space in your week can lead to better decisions, more profit, and a happier you

Resources & Links

• Book a demo of Jane clinic management software: [see show notes for link]
• Use code Thrive one mo for a one month grace period with Jane
• Want support and accountability from people who get it? Find out more about Activate and our boardroom sessions

 Episode Sponsor:  Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Thank you for listening!

If you’re ready to step off the hamster wheel and start valuing your time, I’d love to hear what you’re letting go of this week. Drop me a message—I’m always in your corner. Remember, you don’t have to do it all to be a superwoman. Your time is valuable, and so are you.

Subscribe for more honest conversations, practical tips, and a big cheer from me every single week.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 
This week on the Treat Your Business podcast, I'm taking you behind the scenes of our recent live strategy days with our Thrive members. This was one of the most powerful events I've ever delivered, filled with breakthrough moments, laughter, tears, and a lesson about how our belief lens shapes our business.

Episode Summary
This episode is all about the belief lens through which we run our clinics and businesses. I share a deeply moving story from our strategy days where Jojo and Pete, long-time clinic owners, confronted the beliefs that were holding them back from paying themselves what they truly deserve. We dig into how money beliefs, often picked up in childhood, can create ceilings in our business and keep us stuck, even when everything else seems to be in place. You'll hear how a powerful coaching moment helped Pete challenge his fears, rewrite his story, and finally take action to value himself and Jojo first in their business. I also share practical steps to identify and upgrade your own beliefs so you can create more freedom, profit, and satisfaction in your clinic.

Key Takeaways

• Your business is being run through your belief lens – your current mindset shapes every decision you make.
• Childhood money beliefs can still be running the show in your business today, creating invisible ceilings.
• Real change happens when you challenge and rewrite these beliefs, not just by adding more strategy.
• Paying yourself first is essential – you wouldn't skip paying your staff, so don't skip paying yourself.
• Action steps: Reflect on your money beliefs, rewrite them, and take practical action to prove your new belief is possible.
• Surround yourself with people who have the beliefs you want to adopt, and repeat your new beliefs often.

Resources & Links

• Join our next live strategy day in November – limited non-member spaces available!

Episode Sponsor:  Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Thank you for listening!
I hope Pete and Jojo's story inspires you to reflect on your own belief lens and take steps to elevate your business and your life. If you wouldn't miss paying your staff, don't miss paying yourself. Value yourself first and your business will rise to meet you. For more insights and honest conversations, hit subscribe and join me next time on the Treat Your Business podcast.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Alright, let’s be honest, if you’re a clinic owner, you know what it’s like to have a million things on your to-do list and still find yourself deep cleaning your desk, making another coffee, or suddenly deciding now is the perfect time to reorganise your entire reception area. Yep, we’re talking about procrastination. I’m Katie Bell and this episode is all about getting real, busting through the fluff, and helping you move past the things that hold you back. If you’ve ever found yourself doing literally anything except the one thing that will move your business forward, you’re in good company – and you’re definitely in the right place.

Episode Summary
This week, I’m joined by the brilliant Philippa Alrdridge as we dive headfirst into the world of procrastination. We unpack what it really means, why it’s not just about being lazy, and how it’s actually a clever little safety mechanism your brain uses to keep you firmly in your comfort zone. We get honest about our own procrastination habits (yes, even me), and share practical tips for recognising when you’re stuck, getting curious about what’s really going on, and finally taking action – even if it’s just for five minutes.

We talk about the power of community and why surrounding yourself with the right people (the Thrive crew, obviously) is a game-changer for breaking free from old patterns. Plus, there’s a bit of Sheffield humour, some mum-life realness, and a big reminder that business is meant to be simple, not overcomplicated by endless overthinking.

Key Highlights

• What procrastination really is (spoiler: it’s not laziness)
• Why your brain tricks you into staying “safe” and how to spot the signs
• The hidden costs of putting things off, from missed opportunities to extra stress
• How to get out of your own head and into action, even if you start small
• The magic of community and why you’re the average of the five people you hang around with
• Practical questions and mindset shifts to help you move forward today

Episode Sponsor:  Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Thanks for Listening
If you loved this episode, hit subscribe and stick around for more honest chats, bigger insights, and plenty of truth bombs. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 🎉

Hello and welcome to the Treat Your Business podcast! I’m Katie Bell, and today I’m sharing something that’s been sitting with me recently, inspired by “The Hustle Cure” by Sophie Cliff. As a positive psychology practitioner, Sophie’s principles really resonate with me, especially around focusing on strengths rather than always trying to fix weaknesses. I’ll be diving into her manifesto for a different way of working, adding my own reflections and honest questions along the way.

Episode Summary 📝

In this episode, I take you through ten guiding principles for clinic owners who want to break free from the endless hustle and create a business and life that truly feels successful. I talk about why your definition of success is the only one that matters, building your identity beyond your achievements, quitting the comparison game, and challenging your inner critic. I also share why embracing who you are is more powerful than endlessly trying to fix yourself, and the importance of knowing that just because you can do something, doesn’t mean you should.

Key Takeaways ⭐

• The only version of success that matters is your own. Don’t chase someone else’s idea of what success should look like.
• Build an identity that’s more than just your job title or achievements. You are so much more than your clinic.
• Quit the comparison game. Focus on your own path and do less, but do it better.
• Challenge your inner critic. Outsource when you can and remember you don’t have to do it all.
• Embrace who you are—your strengths, rhythms, and ways of working.
• Just because you can do something, doesn’t mean you should. Protect your time and energy.
• Harness the power of future regret by making sure you spend your time on what truly matters.
• Celebrate your wins, no matter how small. What gets recognised gets repeated.
• Be in the season you’re in. Give yourself permission to slow down or focus as needed.
• Lean into what feels good. Sprinkle some joy and fun into your business and life.

Resources & Links 🔗

• “The Hustle Cure” by Sophie Cliff

Episode Sponsor: Jane clinic management software: Book a personalised demo Use code Thrive one mo for a one-month grace period on your new account.

Final Thoughts 💭

I’d love for you to pick one of these manifesto points and reflect on how you could live it out in your own life and business. Your one wild and precious life is too important to waste on someone else’s version of success.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Welcome back to the Treat Your Business podcast. I’m Katie Bell, clinic owner, bestselling author, physiotherapist, and your business mentor. After 150 episodes, I’m still here to give you real, honest advice and tried and tested ways to grow your clinic and your life. 🎉

Episode Summary
In this special 150th episode, I’m sharing why leaning into your strengths is the game changer for clinic owners. Forget trying to be brilliant at everything. I’ll walk you through how to spot your superpowers, why it’s okay to let go of your weaknesses, and how designing your business around what lights you up will help you make more money, get your time back, and enjoy your business more. Plus, I’ll let you in on some of my own struggles (yes, stacking the dishwasher made the list!) and how I learned to stop trying to fix things that just aren’t my thing.

Key Takeaways
✨ You don’t have to be good at everything - just a few things that matter most
✨ Playing to your strengths gives you more energy, better results, and more joy
✨ Make a simple strengths and struggles list: three things you love, three things you dread
✨ Outsource, delegate, or just stop doing what drains you
✨ Your weaknesses aren’t flaws - they’re someone else’s strengths waiting to join your team

Resources & Links
👉  Invest in your team’s growth. Our face-to-face therapist transformation course is back this December in Sheffield - only nine seats left!

Final Thoughts
Remember, you only need to be brilliant at a very few things to build the business and life you want. Lean into your strengths, don’t try to fix your weaknesses, and let’s celebrate what makes you unique. Thanks for joining me—if you had a lightbulb moment, pass this on to someone who needs it. See you next time!

💙 Katie

Episode Sponsor:  Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome back to the Treat Your Business podcast. It’s just me, Katie Bell, with you for the next three weeks as I kick off a little solo series I’m calling “Beyond the Treatment Room.” I’ll be honest, I was tempted to record a full episode reflecting on the first six weeks of being a mum, but I realised I’m still very much in the trenches. So, I’m parking the parenting wisdom for now and focusing on something that’s really hit home for me lately, defining what success really means.

If you’ve been running a clinic for any amount of time, you’ll know how easy it is to get swept up in someone else’s version of success. Instagram will have you believing you’re not even a business owner unless you’re hitting seven figures. But let’s get real - success looks different for everyone. Whether your goal is to work three days a week and pick the kids up from nursery, or you want to smash through to seven figures and travel the world, your version of success is yours alone.

In this episode, I’m sharing my own journey of redefining what success means, especially now I’m a mum. I’ll talk about the trap of chasing borrowed success, how easy it is to get caught up in the hustle, and the real truth behind those shiny Instagram numbers. Spoiler alert: more revenue doesn’t always mean more happiness.

We’ll dig into three big questions:

1. What do you want your life to look like right now, in this season?
2. How do you want to feel in your business?
3. What impact do you want your clinic to have on your clients, your team, and your community?

I’ll also share some honest stories from my own business and maternity leave, including the reality of “maternity pay” as a business owner (spoiler: it’s basically nothing), and why I’ve had to make my business work for my life, not the other way round.

So, grab a cuppa, take 15 minutes this week to think about your own success statements, and let’s start building a business that actually works for you.

Key Takeaways:

• Your definition of success is unique to you - don’t get caught chasing someone else’s dream.
• Revenue is only one piece of the puzzle. Focus on profit, time, and how your business supports your life.
• Ask yourself what you want your life and business to look like, how you want to feel, and what impact you want to make.
• Build your business around your own version of success, not Instagram’s.

Episode Sponsor:  Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome

Hi, Katie Bell here, and if you’re new here, a massive welcome to the Treat Your Business podcast. Whether this is your first listen or you’re a regular, I’m so glad you’re tuning in. This week, I’m diving into something that so many of us need to hear: what to do when you’re feeling overwhelmed, distracted, and a bit frazzled, like your brain’s running on too many tabs.

Episode Summary
Ever look at your browser and realise you’ve got 65 tabs open? That’s how life as an entrepreneur or clinic owner can feel. Tired but wired, working hard but not really moving forward. If you’re doing all the things but none of them seem to be working, let me reassure you: you’re not broken, you’re not failing, and you’re definitely not behind. You’re simply in the middle of a big shift.

In this episode, I’m talking about what’s really going on when you feel this way, and more importantly, what you can do about it. Grab a cuppa and settle in.

Key Takeaways
✨ Overwhelm often isn’t about how much you’re doing, but about how much change you’re experiencing.
✨ Growth and change can feel uncomfortable, but that’s totally normal.
✨ The cure for overwhelm isn’t more information or more ideas, it’s focus and action.
✨ Pick one thing that matters most right now and give it your full attention.
✨ You don’t need another idea, you need to implement the ones you already have.
✨ Trust yourself to go deep, not wide. Consistency and commitment win the day, even when it’s boring or uncomfortable.

Practical Steps to Reclaim Focus

1. Mute the Noise: Step away from social media or mute accounts that trigger comparison or doubt.
2. Set a Consumption Limit: Cap your learning time each week. Spend more time doing than consuming.
3. Pick Your Lane: Decide what season of business you’re in and choose one focus for the next 90 days.
4. Revisit Your Strategy: Go back to your plan, check your 30-day goals, and let them ground you.
5. Seek Clarity: Reach out to your coach or a buddy for a sense check and support.

Resources & Links
This episode is sponsored by Jane, the clinic management software and EMR. If you want to reclaim your evenings and weekends, check out the link in the show notes for a personalised demo. Use code Thriveonemo when you sign up for a one month grace period.

Final Thoughts
If you’re feeling frazzled, you’re not weak or failing, you’re just in motion, doing the brave work of change. Be kind to yourself. Turn down the noise, pick one goal, and remember that clarity comes from committed action, not constant input. You’ve totally got this, and if you work with us, we’ve got your back too.

If this episode resonated with you, please leave a review – I read every single one. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Welcome back to the Treat Your Business podcast! This week, I’m diving into the recruitment crisis we’re all feeling in the clinical world – but I’m not just here to moan, I’m here to shine a light on the opportunities as well. I’m joined by the fabulous Carys Roberts from Swan Physio and Cygnet, who’s back by popular demand. We’re unpacking how student placements can transform not only your clinic but also the careers of the next generation of clinicians. Trust me, if you’re overwhelmed with recruitment or just fancy a fresh approach, you’ll want to listen in!

Episode Summary
In this episode, we get real about the challenges facing clinic owners – from the lack of hands-on experience in new grads to the ever-changing employment rights. Carys shares her journey from juggling five jobs to running a thriving, multidisciplinary clinic and supporting student placements for over 15 years. We talk through how bringing students into your business (yes, funded placements!) isn’t just about giving back – it’s a strategic move to help you grow, recruit confidently, and future-proof your clinic. Expect practical tips, a few laughs, and honest chat about what actually works in the real world.

Key Takeaways
✨ There’s a recruitment challenge, but also a huge opportunity if you’re open to student placements
✨ Funded placements can be a game-changer for your business – you get to “try before you buy”
✨ Building the right processes and onboarding is crucial for success (yes, Carys is the spreadsheet queen!)
✨ Student placements aren’t just for physio clinics – there are options for everyone
✨ It’s all about finding the right fit: attitude and values matter more than clinical skills at first
✨ Students can add value in surprising ways – from running classes to bringing fresh ideas
✨ Start the conversation now, even if you’re not ready yet – it takes time to build the right infrastructure
✨ You’re not alone: bespoke support and resources are available to help you every step of the way

Resources & Links
🔗 Find out more about Carys and student placements at swanphysio.co.uk/s

Ready to take action?
If you’re feeling the recruitment pinch or just want to future-proof your clinic, don’t wait – reach out, start the conversation, and see how student placements could work for you. You might just find your next superstar!

Thanks for tuning in – as always, if you loved this episode, let me know, share it with your fellow clinic owners, and keep an eye out for more practical tips and real talk in our next episode. 

Episode Sponsor: Jane.app – Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋

Welcome back to the Treat Your Business podcast! This week, I’m joined once again by the wonderful Ben from Jane, our episode sponsor and a familiar face around here (third time on the show, he’s practically part of the furniture now!). If you’re a clinic owner who’s ever wondered how to make your software work harder for you, this episode is packed with practical tips and real talk.

Episode Summary 💡

In this episode, Ben and I dig into a challenge we all face: making the most of the software in our clinics. Let’s be honest, most of us only use a fraction of what’s available, and it’s easy to feel time-poor when there’s so much to juggle. Ben shares brilliant insights on how to unlock hidden features, save hours every week, and get a real return on your investment, without the overwhelm. 

We talk about the importance of stepping back from the day-to-day, even if it means sacrificing a bit of short-term income, so you can set up systems that give you more time, energy, and freedom in the long run. 

Key Takeaways 📝

• Don’t just “set and forget” your software: Most clinic owners use just 5–10% of their software’s features. Take time to learn what’s possible and let it work for you!
• Short-term pain for long-term gain: Sometimes you need to step back, invest a day or two in optimising your systems, and watch the benefits snowball.
• Retention tools are your secret weapon: Use features like rebooking reminders, cancellation reports, and automated follow-ups to keep clients coming back.
• Track your time and tasks: Do a simple time analysis for a week - where are you spending hours on admin that could be automated?
• Don’t be afraid to ask for help: Ben and the Jane team are there to support you every step of the way - take advantage of those setup calls!
• Balance your availability: More open slots don’t always mean more bookings. Use tools like “make me look busy” to manage your diary and create demand.
• A process-driven business is a great business: Even as a sole trader, get your processes out of your head and into your systems.

Resources & Links 🔗

• Learn more about Jane and book a personalised demo: Jane.app
• Use code Thriveonemo at sign up for a one-month grace period!
• Got questions for Ben? Reach out through the Jane website or give their UK team a call.

A huge thank you to Jane.app for sponsoring this episode and to Ben for being such a fabulous guest (again!). If you’re ready to reclaim your time, boost your clinic’s efficiency, this chat is a must-listen.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋

This week, I’m absolutely thrilled to bring you a truly inspiring conversation with one of my favourite people, Bruno De Jongh. Bruno’s been part of our Thrive community for over two years now, and his journey is nothing short of phenomenal. His energy is absolutely tonic, and I know you’re going to love hearing how he’s transformed both his business and his mindset. So, sit back, relax, and let yourself be inspired by what’s possible when you choose to step up and do the work!

Episode Summary 💡

In this episode, I chat with Bruno about his journey from chaos and overwhelm to clarity, confidence, and control in his business. We talk openly about the struggles he faced, feeling stuck, not knowing his numbers, and the anxiety that comes with running a busy clinic without structure. Bruno shares how joining Thrive (and actually engaging with it!) was the turning point that helped him shift his mindset, implement real strategies, and become the empowered business owner he is today.

We dive into the importance of showing up, taking action, and embracing discomfort as the path to growth. Bruno gets real about the personal changes he’s made too, letting go of distractions, working on self-worth, and learning to delegate so he can focus on his strengths. It’s a conversation packed with honesty, practical advice, and a big dose of encouragement for anyone feeling overwhelmed or stuck in their business right now.

Key Takeaways ✨

• You’re not alone: Whatever you’re struggling with, someone else has been there. Community and support are game changers.
• Mindset matters: Real change starts with how you think about yourself and your business. Working on you is just as important as working on your strategy.
• Action over perfection: It’s not about having all the answers, it’s about showing up, being present, and taking the next step.
• Embrace discomfort: Growth only happens when you’re willing to get a bit uncomfortable and try new things.
• Delegate and focus: Lean into your strengths and let others handle what drains your energy, your business will thank you for it!

Resources & Links 🔗

• Find out more about Thrive and our coaching programmes: https://thrive-businesscoaching.com/programs/
• Want to chat about your clinic? Drop me a DM or book a FREE call via the website!: https://call.thrive-businesscoaching.com/discovery-call

If This Resonated… 💭

If you’re feeling stuck, overwhelmed, or just tired of figuring it all out on your own, please know you’re not alone. Sometimes, simply starting a conversation or reaching out for support can make all the difference. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

“If we are not investigated, why do I need to be compliant?”

Welcome back to the Treat Your Business podcast! I’m Katie, and in this episode, I’m diving into the world of compliance, why it matters, even if you’re not being audited or investigated, and how you can make it a real strength in your clinic. I’m joined by the brilliant Sarah and Sandra from HCPG, who are experts in helping clinic owners like us plug the gaps and build solid, safe businesses without any judgement. If you’ve ever felt unsure about what you need in place or worried you’re missing something crucial, this conversation is for you.

Episode Summary 📝

Today, I chat with Sarah and Sandra about all things compliance. We talk about why so many physios and clinic owners put compliance on the back burner, especially when no one is checking up on us. Sarah explains how the current system allows physios to fly under the radar and why that can be risky. Sandra shares her experience from running private practices and working in the NHS, and together they highlight why having solid compliance foundations is just like building a house, you might not see the value straight away, but you’ll absolutely sleep better at night knowing everything is safe and secure.

We also dig into the real reasons compliance slips down the to-do list, how patient expectations have shifted since COVID, and why most people who seek help are much less compliant than they thought (and that’s completely normal!). The big message? It’s never too late to get support and start making small changes.

Key Takeaways ⭐

• Compliance isn’t just about ticking boxes or having policies on a shelf, it’s about understanding what you have and how to use it.
• Most clinic owners have more gaps than they realise, but getting support is the best first step.
• Patient expectations are higher than ever, and being able to evidence your compliance is essential.
• Don’t rely on generic or AI-generated policies, make sure you actually understand your processes and can demonstrate them.
• It’s normal to feel nervous about asking for help, but Sarah and Sandra are truly supportive and not here to judge.
• Small, simple changes can make a huge difference to your business and your peace of mind.

Resources & Links 🔗

• Book a call with Sarah and Sandra: www.hcpg.co.uk
• Email: sandra@hcpg.co.uk or sarah@hcpg.co.uk

If you’re listening and thinking, “This is me, I need to pull my head out of the sand,” don’t put it off. Reach out to Sarah and Sandra for a friendly chat about where you’re at and what you might need. You’ll feel so much better for taking that first step, and your business will be stronger for it. Scroll down for the links and get started to

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Hello and welcome to the Treat Your Business Podcast. I’m Katie Bell, and this week I’m diving into a situation that so many clinic owners face, what to do when you realise you’ve got the right person, but they’re in the wrong seat, or perhaps the wrong person in the right seat. It’s something I see all the time in our Thrive community, and it’s a challenge every growing business has to navigate. 🌱

Episode Summary
In this episode, I’m sharing why team churn is so common as we grow and why it’s not always a bad thing. I talk about the early days of hiring, when you just need someone with a pulse!, and how, as your business grows, it’s vital to focus on getting the right people in the right seats. I introduce the GWC framework (Get it, Want it, Capacity to do it) from the Entrepreneurial Operating System, and I break down how to analyse your team, set your cultural bar, and have those tough but essential conversations when someone’s not quite fitting. I also share my own experiences of getting this wrong, what I’ve learned, and why intentional culture creation is the real key to sustainable growth.

Key Takeaways

• Your business will only grow as far as the strength and alignment of your team
• It’s normal to outgrow team members or find they’re no longer the right fit
• Use the GWC framework to analyse roles and people: do they get it, want it, and have the capacity?
• Setting a clear bar for your values and culture helps you make objective decisions
• Don’t avoid the hard conversations—leadership means making decisions with empathy and clarity
• Regularly review your accountability chart and delegate where possible so you can focus on growth

Resources & Links

• Sponsored by VBS Medical Limited: Exclusive distributors of K Laser and Indi A therapy in the UK and Ireland. Find out more and book your free trial at www.pbsmedical.com
• Want to dive deeper into team building and leadership? Join our Thrive coaching community for more support and resources: https://thrive-businesscoaching.com 

Episode Sponsor

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Hello and welcome to another episode of the Treat Your Business podcast. I’m really excited for this conversation with Andy Goldman, who joins me to share his expertise on all things LinkedIn for clinic owners and healthcare businesses. Whether you’re a regular on LinkedIn or, like me, feel a bit guilty for not showing up enough, this episode is packed with practical advice to help you stand out and make the most of your online presence.

Episode Summary
Andy is a physiotherapist turned copywriter and LinkedIn trainer, passionate about helping healthcare business owners optimise their profiles, build networks, and attract the right people, be it new clients, collaborators, or team members. We chat about the power of showing up on LinkedIn, why your profile is your shop window, and how posting once a week can put you among the top creators.

We also discuss the difference between followers and connections, the importance of a clear headline and strong banner, and why you should always reply to comments. Andy shares his top three clinic owner mistakes on LinkedIn and gives actionable tips to fix them. Plus, we cover rotating content, repurposing evergreen posts, and keeping your messaging consistent to attract dream clients and hires.

Key Takeaways
✨ Your LinkedIn profile is your shop window, make your banner and headline count
👀 Posting just once a week puts you in the top 5% of creators
💡 Speak to your dream client in your profile and content
🔄 Repurpose evergreen content and keep your messaging consistent
🤝 Build a relevant, engaged network, not just big numbers
📝 Always reply to comments and nurture your network
🎯 Be strategic, know your purpose for being on LinkedIn

Resources & Links

• Connect with Andy Goldman on LinkedIn
• Andy’s website: andygoldman.co.uk
• Email: hello@andygoldman.co.uk

Episode Sponsor

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Welcome back to the Treat Your Business Podcast. I’m Katie Bell and today I’m joined by Charlie Klatch, founder of Klatch, a healthcare marketing agency that’s all about helping clinics like yours grow in a way that’s both strategic and sustainable. If you’ve ever found yourself rolling your eyes at projections or wondering where your new patients are actually coming from, you’re in the right place.

Episode Summary
In this episode, Charlie and I get real about marketing attribution – yes, that “not-so-sexy” topic that’s actually the key to unlocking your clinic’s growth. We talk about why it’s so important to know exactly where your leads are coming from, how to track what’s working (and what’s not), and why making decisions based on data rather than guesswork is the way forward. Charlie also shares what to look for in a marketing agency, how to build trust with your marketing partners, and why brand building and collecting reviews are your best friends right now. Plus, we touch on the impact of AI search and how clinics can stay ahead without getting overwhelmed by all the techy stuff.

Key Takeaways
✨ If you can’t measure it, you can’t manage it – attribution is everything
✨ Transparency and trust are non-negotiable when working with agencies
✨ Brand building and collecting reviews are the new superpowers for clinics
✨ Focus on location and name when starting out – they make a huge difference
✨ Don’t get lost in the tech – get your fundamentals right and growth will follow
✨ Compounding good decisions over time creates a real growth machine

Resources & Links

• 🔗 Find out more about Klatch and book a discovery call: https://www.klatch.co.uk/
• Enrolment now open for Sept EVOLVE Programme: https://join.thrive-businesscoaching.com/evolve-sept25 

Episode Sponsor

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Hello and welcome back to the Treat Your Business Podcast! I’m Katie Bell, and today I’m flying solo for a little mini episode that dives into a brilliant question from one of our coaching clients. If you’re a leader who needs to be liked and sometimes finds those tough conversations a bit daunting, this episode is especially for you.

Episode Summary
This week, I’m unpacking what happens when your leadership style, especially if you’re a classic “yellow” like me - meets a team member with a completely different vibe, like a “green.” I’ll walk you through a real-life scenario from a client who’s just welcomed a new physio to her team and is already feeling the clash of personalities and communication styles. We’ll talk about colour profiling, strengths testing, and why your values-led culture matters more than ever when onboarding new staff.

Key Takeaways
✨ Everyone brings a unique communication style and energy to the team, and that’s not only okay, it’s essential for growth.
✨ “Yellows” (the visionaries and cheerleaders) thrive on warmth, connection, and harmony, while “greens” value order, routine, and deep one-to-one relationships.
✨ If you’re feeling a disconnect with a new team member, it’s not about fixing them, it’s about mutual understanding, setting clear expectations, and allowing time for trust and rapport to build.
✨ Boundaries aren’t a red flag, they’re often a sign of strong values and self-awareness.
✨ Onboarding should be structured, values-led, and include regular check-ins, weekly at first, then moving to biweekly and monthly.
✨ Your job as a leader is to be a bit of a chameleon, adapting your communication to suit the person in front of you, without losing sight of your own values or expectations.
✨ Don’t be afraid to have direct, open conversations. Conflict doesn’t have to mean confrontation, it’s about clarity and honesty.

Resources & Links
Enrolment now open for Sept EVOLVE Programme: https://join.thrive-businesscoaching.com/evolve-sept25 

Final Thoughts
Remember, culture is everything. As you get clearer about your values and who you are as a leader, you’ll spot who fits and who doesn’t. Don’t be afraid of change, and don’t shy away from those honest conversations. The strongest teams are open, transparent, and built on shared values.

Thanks for tuning in to this short, bite-sized episode. I’ll see you back next week for more strategies, tools, and mindset shifts to help you transform your clinic into a thriving business. If you loved this episode, please share it with a fellow clinic owner and leave us a review!

Episode Sponsor

VBS Medical Ltd – Exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
 Learn more about K-Laser Therap

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Welcome to the final episode of the Thrive Through Summer bonus series! I’m Katie Bell, and it’s been such a joy to walk alongside you this month as we tackled everything from mindset shifts to pre-selling strategies and leading your team while you take a well-earned break. Today, we’re wrapping up with one of the most practical (and profitable) topics of all: how to keep your clients coming back, even when the weather’s hot, the kids are off school, and your diary feels upside down.

Episode Summary
Let’s be honest - the “summer slowdown” is real, but it’s not inevitable and it’s definitely fixable. In this episode, I share my tried-and-tested strategies to boost client retention during the summer months, so you’re not starting from scratch every September. We’ll cover why retention is the foundation of sustainable revenue, how to nurture clients who already know and trust you, and the exact scripts and processes I use in my own clinic to reduce cancellations, increase loyalty, and keep bookings steady - even while you’re enjoying a break.

Key Takeaways
🌞 Retention is gold - especially in summer. It’s cheaper than acquisition, builds loyalty and referrals, and stabilises your cashflow.
📅 Use the pre-book prompt: Get clients to book their return appointment before they go on holiday. Build this into your scripts and reminders for consistency.
📲 Re-engage past clients: Pull a list of those who haven’t booked in 3–6 months and send a warm, personal message (bonus points for voice notes or video!).
🎯 Celebrate progress: Keep clients engaged with mini milestones and check-ins, so they stay on track and don’t drop off until September.
💌 Stay visible: Schedule helpful emails, social posts, and “thinking of you” videos to keep your clinic top of mind—even when you’re away.
🎁 Reward loyalty: Surprise and delight your most consistent clients with a thank you, mini challenge, or giveaway.
⭐ Less is more: Focus on what will make the biggest impact for your clinic right now, don’t try to do it all.

Thank you for listening!
Here’s to a summer where your business works for you, not the other way around. I hope you’ve enjoyed this mini series and feel ready to put client retention on autopilot. I’d love to hear what you’re implementing, and as always, I’m here to support you in building a thriving clinic and a life you love. See you next week as we return to our regular episodes!

🙏 Sponsor Message
Thrive Through Summer is sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
Learn more about K-Laser Therapy: klaseruk.co.uk/why-klaser
Discover Indiba Radiofrequency Therapy: vbsmedical.com/product/indiba-radiofrequency
Book your free trial at vbsmedical.com/contact – quote "THRIVE" to receive a free set of goggles or Indiba cream with your

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to this week’s episode of the Treat Your Business podcast. Today I’m joined by two of Thrive’s fabulous coaches, Philippa and Jodie. This week, we’re talking about something I hear all the time from clinic owners, when things get tough, it’s so easy to slip back into “I’ll just do it myself.” We see it at every level, whether you’re running a solo clinic or leading a big team. Your old habits and your ego want to keep you safe, but they also keep you stuck.

What’s inside this episode:

• Philippa shares a real story about a client who wanted to jump back into sales when conversions dipped, instead of trusting her team.
• Jodi talks about wearing all the hats, that fear of letting go, and why it’s so tough to delegate.
• I’ll be honest - I’ve had moments where I wanted to run away from my numbers too. But facing up to the truth is where real change starts.

Key takeaways:

• You’re not alone. Every clinic owner has wanted to run away at some point.
• Your comfort zone feels safe, but nothing grows there.
• Knowing your numbers gives you power, even when it’s uncomfortable.
• You cannot do it all yourself. Delegating is hard but necessary.
• Community matters. Surround yourself with people who get it.

If you’re feeling overwhelmed or ready to give up, you’re not failing, you’re on the edge of growth. Take a breath, be honest about what’s tough, and remember you can do hard things, and you don’t have to do them alone.

Thank you to Philippa and Jodi for joining me, and thank you for listening. Keep going and keep thriving.

Episode Sponsor:

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

✨ Welcome
Hello and welcome back to episode three of Thriving Through Summer! I’m Katie Bell and this is the third of four special bonus episodes for clinic owners who want to protect their profits and, most importantly, their peace this summer. Today I’m diving into a topic that really hits a nerve, how to step away from your clinic without the wheels falling off.

🎯 Episode Summary
I’m recording this at 37 weeks pregnant, having just been for my final scan. So, trust me, I’m living what I’m teaching! I’m preparing to step away from two businesses, and as a recovering control enthusiast, I know exactly how it feels to worry the wheels will come off when you take a break. If your stomach tightens at the thought of leaving your clinic, you are not alone. This episode is all about flipping that fear and stepping into real leadership, giving your team the chance to rise and shine.

The real issue isn’t taking time off - it’s preparing for it. Most of us send a few vague messages and hope for the best, only to end up answering WhatsApp by the pool or coming back to chaos. I’ll share how to set boundaries, create simple SOPs, and step into your CEO role so you can truly switch off and trust your team.

💡 Key Takeaways

• Decide now what you will and won’t be available for
• Step up into leadership and let your team take ownership
• Create a simple summer SOP - one page, clear roles, emergency contacts, and key processes
• Delegation is about developing your team, not just dumping tasks
• Your business should run without you in the room - that’s true freedom
• Celebrate your team stepping up and make this summer a leadership lab

🔗 Resources & Links

• Join the Evolve programme waitlist for September: https://join.thrive-businesscoaching.com/evolve-waitlist
• Book a clinic growth strategy call if you’re ready to scale
• For more on creating SOPs and stepping into your CEO role, check out previous episodes

🙏 Sponsor Message
Thrive Through Summer is sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
Learn more about K-Laser Therapy: klaseruk.co.uk/why-klaser
Discover Indiba Radiofrequency Therapy: vbsmedical.com/product/indiba-radiofrequency
Book your free trial at vbsmedical.com/contact – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

🌞 See you next week for the final episode in this bonus series, Thriving Through Summer!

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

🎙️ The Hedgehog Concept: Finding Your Clinic’s One Big Thing

Welcome back to the Treat Your Business podcast! I’m Katie Bell, physio, clinic owner, and founder of Thrive. If you’re feeling pulled in a million directions, constantly chasing shiny objects, and struggling to focus your energy, this episode is for you.

Today, I’m diving into a powerful concept that’s changed the way I think about strategy: the Hedgehog Concept from Jim Collins’ legendary book, Good to Great. This isn’t my own strategy, but it’s one I truly believe can transform how you approach your clinic and your business.

🦔 Are You a Hedgehog or a Fox?
The fox knows many things, darting about with endless strategies, but the hedgehog knows one big thing and does it brilliantly. In business, it’s easy to be the fox - adding services, following the latest fads, and trying to be everything to everyone. But real success comes when you simplify, focus, and build your business around your one big thing.

🔍 The Three Circles of the Hedgehog Concept:

1. What are you deeply passionate about?
   What truly lights you up in clinic life? Is it helping women regain confidence post-birth, supporting chronic pain patients to reclaim their lives, or coaching your team to excellence?
2. What can you be the best in the world at?
   You can’t be the best at everything, but you can carve out a niche where you consistently deliver exceptional results.
3. What drives your economic engine?
   Which service or offer is most profitable and scalable for your clinic? Sometimes passion and skill don’t align with profit, but when all three circles overlap, that’s where your true momentum lives.

💡 My Challenge to You:
Block out 30 minutes, either for yourself or with your team, and reflect on these three circles. Draw your Venn diagram and find your centre. That’s your hedgehog. Build your business around it, refine it, and let it guide your decisions. Remember: the most successful clinic owners aren’t those doing the most, but those doing the right things for the right people in the right way.

If this episode resonated, please share it with another clinic owner who’s ready to find their focus and build a business that truly thrives. And don’t forget to subscribe to our new YouTube channel for more bite-sized insights and video content!

Episode Sponsor:

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

✨ Welcome back to Thrive through Summer!

I’m Katie Bell and this is your second bonus episode, crafted to help you stop simply surviving the summer months and start thriving—financially, mentally, and energetically. Whether you’re a clinic owner heading off on holiday or just craving a calmer, more profitable summer, this episode is for you.

💡 Episode Summary

Have you ever gone away thinking you’ll sort everything out when you return, only to spend your holiday worrying about money, your team, or a messy clinic? I’ve been there, and it’s anything but restful. In this episode, I’m sharing how to put a plan in place before you even pack your suitcase, so you can take time off without panic.

We’ll cover why pre-selling, promoting, and protecting your revenue is the secret to a stress-free summer. I’ll walk you through practical strategies like summer session packs, mini reboot programmes, and creative membership offers. You’ll hear how to use deadlines, booking bonuses, and simple marketing tactics to keep your diary full and your mind at ease.

🌞 Key Takeaways

• Pre-selling isn’t just about cash upfront, it’s about peace of mind and reducing stress.
• Packages create commitment, increase retention, and make marketing easier.
• Launch your summer offers before the school holidays for the best results.
• Use simple, benefit-led messaging across WhatsApp, email, and in-clinic signs.
• Less is more—pick one or two ideas and do them brilliantly.
• Proactive planning means you can relax on holiday and return to a thriving clinic.

📣 Resources & Links

• Join the waitlist for the Evolve programme reopening in September for exclusive bonuses and a spot at our big November strategy day and Christmas party.
• For more support and community, check the show notes for links to our Thrive community and coaching programmes.

Before you check out for the summer, pick one strategy to protect your revenue and give yourself peace of mind. If you’re ready to transform your business and want to be first in line for Evolve, hop on the waitlist now. Let’s make this your most strategic, successful, and spacious summer yet.

Series Sponsor

Thrive Through Summer is Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋
Welcome back to the Treat Your Business Podcast! I’m Katie Bell, and this is the place where clinic owners like you learn the strategies, tools, and mindset shifts needed to transform your clinic into a thriving business—one that gives you more time, more money, and more freedom. If you’re ready to step out of overwhelm and into confidence, you’re in the right place.

Episode Summary
Back in April, the Evolve 12-week programme launched for the very first time and sold out super fast. Why? Because so many brilliant health professionals feel stuck, underpaid, and overwhelmed. Today, I’m joined by the inspiring Isi Booker, a sports physiotherapist from North Wales, who shares her journey from burnout to breakthrough. If you’re earning under £5k a month, tired of the feast-and-famine cycle, and ready for a clear, proven path to get fully booked and properly paid, Isi’s story is for you.

Key Takeaways 📝

• Mindset shifts are essential: Isi’s biggest breakthroughs came from changing her thinking around self-worth, pricing, and boundaries.
• Packages aren’t salesy: Switching from single sessions to packages made a huge difference for Isi’s clients and her own business sustainability.
• Support and community: Group coaching and peer accountability kept Isi focused, motivated, and helped her avoid burnout.
• Real results: Isi’s revenue jumped from just over £3k to £4.3k a month, all while working fewer hours and feeling less stressed.
• Boundaries and values: Saying no and getting clear on what matters most is key to building a business that works for you.

Resources & Links 🔗

• Join the Evolve waitlist: Don’t miss out next time—places are limited! https://join.thrive-businesscoaching.com/evolve-list
• Connect with Isi Booker: https://isibookerphysio.com/prices/

Episode Sponsor

Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy. To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/ Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Thanks for listening!
If this episode resonated, please subscribe, leave a review, and share it with a fellow clinic owner. Remember: less is more—focus on what matters, and watch your business (and confid

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋

Hello my lovely people! Welcome to this juicy bonus episode of the Treat Your Business Podcast. I’m Katie Bell, and yes, I am 37 weeks pregnant, recording podcasts while preparing to go on maternity leave and exit two businesses at the same time. Because why not throw in four bonus episodes for you to enjoy over the summer? My gut told me you needed this, so here we are!

Episode Summary 🌞

This is the first episode of my brand new “Thrive Through Summer” bonus series. I created this for clinic owners and business owners who want a summer that isn’t defined by financial dips or emotional burnout. Whether you’re juggling kids, staff on holiday, or just trying to take some well-deserved time off, this series is all about flipping the script. Summer doesn’t have to mean lost momentum or money. Let’s make it a season of leverage, not survival.

Key Takeaways 🌱

• Mindset is everything. The expectation of a slow summer can become a self-fulfilling prophecy. Plan for the season, don’t just react to it.
• You deserve time off. Your business should support your need for rest, not fight against it.
• Vision needs space. You cannot grow your clinic from a place of depletion. Taking intentional time off leads to creativity, better leadership, and stronger boundaries.
• Rest is revenue generating. Your worth isn’t measured by how available you are. Model healthy boundaries for your team and your clients.
• Leverage the summer slowdown. Step back from the doing and review your business design, delegate, automate, and pre-sell packages.
• Set clear boundaries. Book your own time off first, communicate plans early, and set digital boundaries for true rest.
• Less is more. Focus on the one or two things that protect your revenue and profit right now. If your business relies on you 24/7, it’s time to make a change.

Resources & Links 🔗

• Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
  To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
  To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
  Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.
• Curious about our Evolve programme? The waitlist is open for September. If you’re ready to earn more while doing less and build a business that serves your life, not swallows it, check out the link for more details: https://join.thrive-businesscoaching.com/evolve-list 

If this resonates, here’s where to go 🚀

You’ve built something incredible. Now it’s time to step into a season where your business works for you,

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋

Welcome back to the Treat Your Business podcast. I’m Katie Bell, and if you’ve ever wondered whether investing in advanced technology like laser therapy could truly transform your clinic, both for your patients and your business, this episode is for you. I’m joined by Dr. Stephen Barabas, Medical Director of VBS Medical, to demystify laser therapy, share real-world results, and answer the big question: is it worth the investment?

Episode Summary 📝

In this conversation, Dr. Stephen and I dive deep into the real impact of laser therapy in clinical practice. We talk about what laser therapy actually does, how it works at a physiological level, and the results clinics are experiencing in both patient outcomes and business growth. Dr. Stephen brings a wealth of experience from both veterinary and human medicine, sharing insights on integrating medical devices, marketing tips, and the future of technology in the health and wellness industry. Whether you’re “laser curious” or ready to take the leap, you’ll hear practical advice to help you make an informed decision about bringing new technology into your clinic.

Key Takeaways ⭐

• Laser therapy is transforming clinics by improving patient outcomes and business performance
• The science behind laser therapy involves power, wavelength, and pulsing, targeting specific tissues for healing
• K-Laser is used widely in both veterinary and human medicine, with proven results in pain management and rehabilitation
• Clinics can see a strong return on investment through increased word of mouth, differentiation, and effective treatment packages
• Leasing options make advanced equipment accessible, allowing clinics to profit from day one
• Marketing, training, and ongoing support are crucial for successful integration of new technology
• Laser therapy is especially profitable in podiatry and has emerging uses in women’s health and rehabilitation
• Investing in technology helps clinics stand out and offer more to their clients

Resources & Links 🔗

• K-Laser UK: klaseruk.co.uk
• VBS Medical: vbsmedical.com

Episode Sponsor
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment p

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to Treat Your Business

Hello and welcome to the Treat Your Business Podcast. I am Katie Bell and today we are diving into the crucial topic of initial assessments in private MSK practice. I am joined by Paul Baker from Go Clinic AI who shares how to transform your assessment process for better patient outcomes and a thriving clinic.

Episode Summary

Initial assessments are the foundation of every patient journey. When done right, they build trust, motivate patients, and secure commitment to treatment plans. The reality is that these sessions are often rushed and inconsistent. Traditional assessments can take up the whole first session, leaving little time for hands-on treatment or building rapport. This can lead to patients feeling unsure and missing out on those quick wins that boost retention and confidence.

Paul reveals how Go Clinic AI shifts history taking to before the appointment. This tool gives us more time in the clinic room, standardises excellence, and boosts diagnostic confidence. You will hear how AI-guided pre-assessment supports both experienced clinicians and new grads, helping you deliver a consistent and high-quality patient experience every time.

Key Takeaways

• The first assessment shapes the entire patient journey
• Time pressure and multitasking can affect quality and consistency
• Moving subjective history to pre-appointment creates more space for valuable care
• Standardising assessments helps deliver quick wins and build trust
• AI tools can support clinical reasoning and business growth
• Patients expect treatment in their first session so make every minute count
• Train your team to focus on relief as well as pain for better results and retention
• Assessment and treatment should flow naturally for the best outcomes
• Teach patients how to improve between sessions for lasting change

Resources and Links

• Learn more about Go Clinic AI and claim your 30-day free trial at www.goclinic.ai
• Use the code GOCLINICTHRIVE50 for 50 percent off for six months after your trial
• Book a demo or reach out for support on the Go Clinic AI website

Episode Sponsor
• Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Than

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Hello and welcome to Treat Your Business. I am Katie Bell and today I am talking about why you are still knackered, even with sleep and downtime. Turns out, there are seven different types of rest and knowing which one you need is the real key to feeling energised.

Episode Summary
For years, I thought rest meant sleep, but there is so much more to it. In this episode, I share what I have learned about the seven types of rest and how your personality affects what you need. Whether you are a doer, perfectionist, dreamer, or procrastinator, you will find out how to recharge in a way that works for you and your clinic.

What We Cover

• The seven types of rest
• How your personality shapes your rest needs
• Signs you are depleted and what to do
• Practical tips for physical, mental, sensory, creative, emotional, social, and spiritual rest
• Why rest is a business strategy

Key Takeaways
✔ Rest is not one size fits all
✔ Physical rest is more than sleep
✔ Mental rest is giving your brain a break
✔ Sensory rest means stepping away from screens
✔ Creative rest helps when you feel stuck
✔ Emotional rest comes from being honest
✔ Social rest is about balance
✔ Spiritual rest reconnects you to purpose

Resources & Links
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Let’s Put This Into Practice
Which type of rest will you focus on this week? Do a self-audit and let me know. If this helped you, share it with someone who needs the right kind of rest too. 

Thanks for listening - see you next week!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business Podcast. This episode is all about shiny object syndrome and the hidden cost of distractions in your clinic. If you have ever thought about adding a new class, bringing in a new therapist, or launching another service to fix your revenue problem, this episode is for you.

📝 Episode Summary

As clinic owners, it is easy to chase new ideas, thinking they will solve our challenges. In this episode, I talk about why adding more services is not always the answer and what you should be focusing on instead. I share real examples from clinics who have tried to diversify too quickly, the impact it has on profit and team focus, and why less really is more. I explain how distractions and dilutions show up in your business, why they can hold you back from real growth, and how to avoid the common traps that keep you stuck.

I also discuss the visionary mindset, the temptation to copy competitors, and the pressure we feel from clients and staff to try new things. You will hear why it is essential to double down on your core offer, keep your business simple, and focus on the activities that actually move the needle. If you are juggling too many ideas, this episode will help you regain clarity and direction.

✨ Key Takeaways

• Chasing new services and ideas is often an escape from the hard stuff—clarity, strategy, and financial planning
• Adding new offers can create more work but not more profit
• The real cost of distractions: months of effort, money, and energy that could be better spent elsewhere
• Saying yes to something new means saying no to something else—focus on growing one strong tree first
• Less is more: a simple business is a great business
• Write down your ideas, but do not act on everything at once
• Bringing in new services often causes a short-term drop in revenue and profit—be strategic and selective
• FOCUS: Focus On One Course Until Successful
• If you feel lost or stuck, reach out for help and get support

🔗 Resources and Links

Episode Sponsor
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase. 

If you are feeling overwhelmed by new ideas or not sure where to focus next, take a moment to reflect after this episode. What is the one thing you need to stop or say no to this week? What

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business Podcast. This episode is all about the urgent changes to employment status that every clinic owner needs to know. Whether your team is employed, self-employed, or a mix, this is essential listening.

📝 Episode Summary

The rules around employment status have changed. The line between employed and self-employed is shifting. On Wednesday the 26th June from 12 noon to 1:30pm, I am running a live webinar with HR specialists from Peninsula to help you get clear on the new employment reforms. We will cover the twenty-three new reforms being introduced with the Employment Rights Bill and what it means for your clinic. Get it wrong and you could face thousands in back pay, legal action or fines. I want you to be protected, compliant, and running a stress-free business.

This episode features Steve and Laura from Peninsula. They share their expertise on HR, and what clinic owners need to know. We discuss why clear contracts and policies are essential, the risks of getting employment status wrong, and how to set high standards in your business with confidence. Whether you are a brand new clinic owner or have a well-established team, there is something here for everyone.

✨ Key Takeaways

• The line between employed and self-employed has changed. Make sure you are not caught out
• Twenty-three new employment reforms are being introduced with the Employment Rights Bill
• Why you need clear contracts, policies, and a company handbook tailored to your business
• The risks of misclassifying your team and how to stay protected
• It is never too late to get compliant and set your business up for success
• Kindness is important, but clarity and fairness are essential
• You do not need to do this alone. Get expert support and focus on your strengths

🔗 Resources and Links

• Register for the Live Webinar: https://marketing.thrive-businesscoaching.com/peninsula

Episode Sponsor
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome 👋

Hello, it’s Katie Bell here, and I’m thrilled to welcome you back to another episode of The Treat Your Business Podcast. Today, I’m diving into a topic that could completely transform your clinic’s growth: Visibility. In this noisy world, it’s not enough to be seen just seven times. It could take 20 or even 30 touch points before a client takes action. Let’s explore how to stay top of mind and top of the market.

Episode Summary 📈

In this episode, I share real-world examples, powerful strategies, and the essential mindset shifts you’ll need to ensure your clinic stands out. I talk about why being consistently visible is the secret to generating a steady flow of leads, and I reveal the pitfalls of relying on random acts of marketing or just word of mouth. I also open up about my own experiences, including a website crisis and how a multilayered visibility strategy saved the day. Plus, I give you a sneak peek into our live strategy days and explain why tracking what works is key. Visibility really is currency.

Key Takeaways 🗝️

• Consistency is everything. Random acts of marketing waste time and money.
• It now takes far more than seven touch points for clients to take action. Aim for 20 or 30.
• Know exactly where your ideal clients spend time and how to reach them.
• Offline marketing matters just as much as digital. Don’t put all your eggs in one basket.
• Track every lead and measure what’s actually working for your clinic.
• Your messaging must connect with what your clients are thinking. Focus on their problems, not just your solutions.
• Visibility comes in many forms: events, talks, joint ventures, referrals, and more.
• Protect your time so you can focus on being visible, not just busy.
• Don’t be afraid to fail or try new things. The key is to keep showing up.

Resources & Links 🔗

• Register for my exclusive live webinar with HR specialists from Peninsula, “Employed vs Self-Employed: What Clinic Owners Must Know” on Wednesday 26th June, 12:00–13:30. This is a live-only event, so make sure you secure your spot now.

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

🎙️ Welcome to the Treat Your Business Podcast!

I’m so excited about this week’s episode because I’m introducing our fabulous headline sponsors, MBST UK! They’ve been with us for a few months now, and without sponsors like them, we wouldn’t be able to make the incredible impact we are striving for in this industry.

This episode is an opportunity to say thank you to them and to learn about a movement happening in the UK right now. MBST UK is pioneering change and offering innovative solutions to clinic owners who want to invest in technology but might feel held back by fear, marketing strategies or simply not knowing where to start.

✨ Episode Summary
In this relaxed and informative episode, I sit down with Liz and Charles Clare, the dynamic brother and sister duo behind MBST UK. They share their journey, from their mother’s groundbreaking introduction of MBST to the UK in 2007 to their current mission of empowering healthcare professionals.

We dive into what MBST is, how it works at the cellular level to stimulate repair and regeneration, and why it’s not just about investing in a machine but creating a comprehensive program of care for patients. Liz and Charles also talk about the importance of trust, team buy-in and how MBST is transforming clinics across the UK.

💡 Key Takeaways

• MBST uses magnetic resonance to stimulate the body’s repair mechanisms. It’s non-invasive, pain-free and works at the cellular level to regenerate tissue.
• Trust and team involvement are crucial for the success of MBST in any clinic. Everyone, from front-of-house staff to clinicians, needs to understand and believe in its benefits.
• Investing in technology like MBST can elevate your clinic, optimise client results and increase profitability. The key is having a clear strategy and plan in place.
• MBST isn’t just a machine, it’s part of a movement that’s changing healthcare. Liz and Charles share inspiring stories of how it’s helping patients and clinics thrive.

📚 Resources & Links

• Learn more about MBST UK: mbst-therapy.co.uk
• Connect with Liz Clare: liz@mbst-therapy.co.uk
• Follow us on social media for more updates and success stories!: https://www.instagram.com/mbstuk/ 

🙌 Join the Movement
If this episode has sparked your interest, I urge you to start the conversation. Reach out to Liz and Charles, do your research and explore how MBST could transform your clinic. Together, we can elevate this industry and create better outcomes for our patients.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Hi everyone! I’m Katie Bell, and welcome back to another episode of the Treat Your Business Podcast. Today, I’m joined by the incredible Michael O’Reilly, also known as The Neck Physio. Michael is here to share his expertise on solving neck pain, transforming clinics, and empowering clinicians with his innovative product, the Optineck Balance Wedge.

Episode Highlights
In this episode, we discuss:

• Why younger clinicians often struggle with sales conversations and how to guide them in building confidence.
• The game-changing impact of the Optineck Balance Wedge on clinics, patients, and clinicians.
• How to align new tools and technology with your clinic’s purpose to maximise ROI.
• The importance of creating habits to seamlessly integrate new equipment into your practice.
• Why focusing on patient outcomes, not money, makes sales conversations easier and more effective.

Michael also opens up about his journey as The Neck Physio, the inspiration behind the Optineck Balance Wedge, and how it’s helping clinics worldwide improve patient outcomes and create sustainable revenue.

Key Takeaways
✨ Younger clinicians often lack confidence in sales conversations – focus on outcomes, not money.
✨ The Optineck Balance Wedge helps patients restore balance and live better for longer.
✨ Align new tools with your clinic’s bigger vision to ensure successful implementation.
✨ Habits are key – keep tools like the wedge within arm’s reach to use them consistently.
✨ Empowering your team with the right tools builds trust and long-term patient relationships.

Resources and Links
🌐 Learn more about the Optineck Balance Wedge: optineck.com
📧 Contact Michael directly: info@optineck.com
📱 Follow Michael on Instagram: @the_neck_physio

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business Podcast! 🎙️
This week, we’re diving into the mindset of a CEO and how to set boundaries that help you reclaim your time and energy. If you’re feeling overwhelmed, stuck in people-pleasing habits, or struggling to focus on growing your business, this episode is for you. Let’s get started!

Episode Summary
In this episode, we’re talking about the mindset shifts and practical steps you need to take to step into your role as a CEO and leader. We explore how setting strong boundaries and prioritising your time can help you scale your business and regain control of your life. You’ll learn why people-pleasing is holding you back, how to say no without guilt, and how to create systems that empower your clients while protecting your time.

If you’ve ever felt like you’re juggling too much, this episode will give you the permission and tools you need to make bold decisions and focus on what truly matters.

Key Takeaways
✨ Your time is your most valuable asset. Stop giving it away to tasks, people, or commitments that don’t align with your goals.
✨ People-pleasing often stems from a subconscious need for approval. Recognising this is the first step to breaking the cycle.
✨ Strong boundaries are an act of self-worth. They allow you to show up fully for the people and tasks that matter most.
✨ Educate your clients, team, and even your family on your boundaries. Clear communication is key.
✨ You are responsible to your clients, but not for them. Their results depend on their actions, not your sacrifices.

This Episode is Sponsored By Nookal.com
I’m delighted to share that this episode is proudly brought to you by Nookal, the leading practice management software designed to streamline operations and empower every Allied Health clinic. Their platform handles everything from scheduling and clinical note-taking to invoicing and reporting.

If you’re tired of juggling multiple systems and wasting precious hours on admin tasks, discover how Nookalcan improve the efficiency and profitability of your practice. Visit Nookal.com today to learn more and see how their automated features and user-friendly interface can revolutionise the way you manage your clinic.

Resources & Links
💻 Discover how Nookal can transform your clinic management: Nookal Practice Management Software

If this episode resonated with you, I’d love for you to share it with someone who might benefit from it. Don’t forget to leave a review, subscribe, and join me next week as we dive into the EGAs (Essential Growth Activities) you should focus on in your business. Together, we can create thriving businesses and lives that we love. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to this week’s episode of the Treat Your Business Podcast! I’m your host, Katie Bell, and I’m thrilled to bring you a fascinating conversation with Darren Rieck, physiotherapist, former clinic owner, and co-founder of Nookal, this episode’s sponsor.

In this episode, Darren and I dive into one of the most important metrics every clinic owner needs to track to ensure profitability and long-term success. 

✨ Here’s what we cover:

• Why retention rates are one of the most critical metrics for clinic profitability.
• The psychology of patient retention and how to create a seamless patient experience.
• How to use data and benchmarks to make informed, objective business decisions.
• The power of automation and AI in improving clinic efficiency and patient outcomes.
• Practical tips for building trust and achieving better patient retention.

💡 Key Takeaways:

• Retention equals profitability: Learn how to track and improve your retention rates.
• Simplify and automate: Discover how Nookal’s innovative software can help you manage your clinic more efficiently.
• Build trust: Understand the psychology behind patient retention and how to create a plan that works for both you and your patients.

🌟 Nookal Links:

• Cracking the code of Client Retention:  https://info.nookal.com/cracking-the-code-of-client-retention
• Link for Free Trial - https://www.nookal.com/free-trial

📢 Episode Sponsor:
This episode is proudly sponsored by Nookal, the practice management software that empowers Allied Health clinics to unlock their full potential. From scheduling and invoicing to reporting and automation, Nookal gives you the tools you need to save time, improve efficiency, and grow your business.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

First things first - here is the link you need to reserve yourself a seat at the upcoming Smart Investments: When (and How) to Buy Equipment for Maximum Profit masterclass: https://www.eventbrite.co.uk/e/smart-investments-when-and-how-to-buy-equipment-for-maximum-profit-tickets-1328729809629?aff=oddtdtcreator  

In this episode, we’re tackling the topic of people pleasing and how it’s holding you back from growing your business. As health professionals, it’s easy to fall into the trap of overdelivering and undervaluing ourselves, but this episode will show you how to set boundaries, say no strategically, and create space for sustainable growth

Episode Summary

People pleasing might feel like the right thing to do, but it’s actually holding you back. From overdelivering to clients to undervaluing your services, this mindset can lead to burnout, exhaustion, and a business that drains you.

In this episode, I’ll share how to recognise when people pleasing is taking over, why it happens, and how to set healthy boundaries that empower you and your clients. You’ll learn how to shift from constantly saying yes to strategically saying no, creating space for growth and success.

Key Takeaways

1. People pleasing is a disservice to your clients: Overdelivering doesn’t make you a better practitioner; it dilutes your expertise.
2. Set clear boundaries: Manage client expectations from the start to avoid burnout and frustration.
3. Saying no is powerful: Strategic no’s create space for better opportunities and sustainable growth.
4. Self-reflection is essential: Use tools like journaling or tracking your time to identify where you’re overcommitting.
5. Your needs come first: Meeting your own needs is critical to delivering amazing service to your clients.

This episode of the Treat Your Business podcast is sponsored by:
Nookal – The practice management software that streamlines your clinic’s admin so you can focus on your clients. From scheduling to invoicing, Nookal has you covered. Check them out at https://nookal.co.uk.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome
Have I got a treat for you today? This week on the Treat Your Business Podcast, I’m joined by the brilliant Ad from Test Tube Marketing. If you’ve ever felt like your marketing isn’t working or you’re unsure where to focus, this episode is packed with actionable strategies to help you attract more clients and grow your clinic.

Episode Summary
Ad and I dive into the biggest marketing mistakes clinic owners make and how you can fix them by narrowing your focus and staying consistent. We talk about why trying to be everything to everyone is holding your business back and how getting specific can actually broaden your appeal.

Ad shares his mantra: “Strategy is the art of sacrifice.” You’ll learn how to:
✨ Get hyper-specific to connect with your ideal clients.
✨ Build an email list and why it’s your secret weapon for long-term success.
✨ Stay consistent with your messaging to keep your clinic top of mind.

This episode will help you shift your mindset around marketing and give you practical steps to take your clinic’s marketing to the next level.

Key Takeaways
💡 Niching down doesn’t limit your audience—it broadens your appeal.
💡 Consistency is key! Show up regularly to stay in your clients’ focus.
💡 Build and nurture your email list—it’s 5x more effective than social media.
💡 Focus on solving specific problems your clients are experiencing.

Resources & Links
✨ Visit Test Tube Marketing on Instagram for free resources and tips.

Ready to transform your clinic marketing?
🎧 Tune in now and let me know your biggest takeaway from this episode! Don’t forget to share it with your fellow clinic owners who could use a marketing boost.

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

If you employ a team in your clinic or are considering moving to an employed model, this episode is packed with valuable insights. Grab your calculator and a cup of tea, and let’s break down the latest changes impacting clinic owners like you.

📋 Episode Summary
In this episode, we explore the recent changes to the national minimum wage increase and employer National Insurance contributions. These updates might feel overwhelming, but we’ll simplify what they mean for your clinic. From understanding the true costs of employing staff to calculating their return on investment, this episode equips you with the tools and strategies to maintain profitability. We also discuss the pros and cons of employing staff versus working with freelancers and how to navigate employment law changes to protect your business. Whether you’re just starting to build your team or managing an established clinic, this episode is full of actionable advice to help you make confident decisions.

✨ Key Takeaways

• National Insurance Contributions: Employer contributions have increased to 15%, with a reduced threshold of £5,000 per employee, but an increased employer’s allowance of £10,500.
• Minimum Wage Increase: A 6.7% rise for over-21s means higher wage bills. Learn how to budget for this and review your pay structures effectively.
• Employment vs Freelance: Weighing the benefits of employing staff versus hiring freelancers, especially in light of upcoming changes to employment laws.
• Performance Metrics: Why it’s crucial to measure staff performance from day one and set clear goals for a profitable clinic.
• Non-Monetary Benefits: Consider flexible working, CPD allowances, and bonus schemes to attract and retain top talent.

🔗 Resources & Links

• Employer National Insurance Calculator: Thrive members can access this tool in the member area to calculate employee costs.
• Upcoming HR Webinar: Stay tuned for details on our webinar covering employment law changes and recruitment tips.

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Hi lovely listeners,

This week, I’m joined by the amazing Anna Maskell from Animated Physio to explore side hustles, smart business growth, and knowing when to say “yes” (or “not yet”).

Anna, a physio and Pilates instructor, has transformed her clinic and built a thriving side hustle designing high-quality Pilates mats. From running her clinic solo to overcoming the challenges of product development, Anna’s journey is truly inspiring, and she’s here to share it all.

If you’ve wondered when to start a side hustle or how to balance big ideas with running a business, this episode is for you.

🎯 IN THIS EPISODE, YOU’LL DISCOVER:

• How Anna turned a problem in her clinic into a sellable product that’s now used in studios across the UK.
• The importance of timing and knowing when to focus on your core business before diversifying.
• Why first impressions and high-quality equipment can elevate your client experience and reputation
• How Anna’s journey shows the power of persistence, strategy, and staying true to your vision.
• Practical tips for clinic owners who want to create an additional revenue stream without burning out.

⭐ KEY TAKEAWAYS FROM ANNA:
1️⃣ First Impressions Matter: Your equipment and environment speak volumes about your brand. Investing in quality shows your clients you care and positions you as a premium service.
2️⃣ Remove Barriers to Movement: Make it easy and enjoyable for clients to engage with your services by creating an exceptional experience.
3️⃣ Timing is Everything: You can’t do it all at once. Focus on building a strong foundation in your core business before diversifying into new ventures.

🎁 RESOURCES & LINKS:

• Check out Anna’s Pilates mats and accessories: https://www.apwellness.co.uk
• Follow Anna on Instagram: https://www.instagram.com/apwellness
• Want to join Anna’s affiliate programme or stock her products in your clinic? Email her at: hello@apwellness.co.uk

This episode of the Treat Your Business podcast is sponsored by Nookal, the practice management software that streamlines your clinic’s admin so you can focus on your clients. From scheduling to invoicing, Nookal has you covered. Check them out at nookal.co.uk. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome back to another episode of the Treat Your Business podcast. This week, I’m shaking things up with a Q&A episode, answering real questions from fellow clinic owners like you. I popped a little shoutout on my Instagram and, as always, you lot delivered! I’ve picked out some cracking ones covering team management, investing in coaching (when your partner’s not on board), advice for those of you just starting out, and what to do when your marketing is falling flat.

In this episode, I cover:

• What to do when your team just isn’t as enthusiastic as you (and why that’s actually okay).
• How to think like a business owner, not just a clinician.
• What I’d tell anyone starting a clinic today—including the money talk.
• How to respond when your partner’s worried about coaching investments (grab the wine for this one).
• The social media trap and smarter ways to market your clinic.

There’s a mix of mindset, straight-talking strategy, and real talk about the messy, beautiful rollercoaster of running your own business. Plus, you know I couldn’t resist having a little fun while we’re at it—pens, anyone?

Episode Takeaways:

• You’ll never find someone as passionate about your business as you are. That’s not a problem—it’s your power.
• Know your numbers. Always. Even (especially) when you’re new.
• Coaching isn’t a cost—it’s a fast track (and yes, I may have done a full-on rant about that).
• If social media isn’t working, stop flogging a dead horse. Let’s get visible where it counts.
• Stay in your lane, stop comparing, and remember: no one gives a toss about branded pens.

🛠️ Resources & Mentions:

• Nookal: Our fab episode sponsor and practice management software 
• Got a question for a future Q&A? Send it over to hello@thrive-businesscoaching.com
• Connect with me on Instagram @thrivebusinesscoaching 

If this episode got you thinking, questioning or nodding along at the clinic desk, share it with another clinic owner who needs to hear it. And if your partner still doesn’t get the whole coaching thing, send me their questions too - I’ll do a whole episode just for them. You're welcome 😉 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome back to the Treat Your Business Podcast with Katie Bell! If you’re a clinic owner feeling overwhelmed by an endless to-do list, constantly juggling roles, and struggling to delegate, this episode is for you. Today, we’re diving into the art (and mindset) of delegation, because let’s face it, giving up control is hard! But if you want to grow your business without burning out, it’s time to rethink how you manage your workload.

I’m joined by the brilliant Philippa Aldridge, and together we’ll unpack why delegation isn’t just about handing off tasks, it’s about trust, self-worth, and breaking deep-rooted habits. So, grab a cup of tea and get ready to shift your mindset!

Episode Summary

Are you drowning in an endless to-do list? Do you find it difficult to delegate because you believe no one can do things as well as you? In this episode, Katie is joined by Philippa Aldridge to uncover the real reasons why business owners struggle with delegation, and it goes much deeper than just time management.

Together, they explore the mindset, control, and self-worth issues that make delegation so challenging and share actionable strategies to help clinic owners step back, relinquish control, and empower their teams. If you’re exhausted from doing it all and want to learn how to delegate effectively, this episode is a must-listen!

What You’ll Learn in This Episode:

✅ The psychology behind why delegation feels so hard
✅ Why clinic owners micromanage even when they delegate
✅ How childhood experiences shape your ability to trust others with tasks
✅ The dangers of holding onto roles outside your zone of genius
✅ A practical first step to start delegating with confidence
✅ Why trust and self-awareness are key to building a thriving business

Resources and Links:

📌 Connect with Philippa Aldridge – https://www.linkedin.com/in/philippa-aldridge

💡 Ready to stop doing it all yourself? Start by writing down the tasks you want to delegate and notice how it feels - then take action!

🎧 Enjoyed this episode? Don’t forget to subscribe, leave a review, and share with fellow clinic owners who need to hear this!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business Podcast! 🎉 In this episode, I’m diving into the steps to stop underpaying yourself and start earning like the business owner you truly are.

Episode Summary
When was the last time you gave yourself a pay rise? Many clinic owners prioritise others and leave themselves last, staying stuck in "small business survival mode." In this short episode, I’ll help you shift your mindset, structure your finances, and start paying yourself properly.

I’ll explain the Profit First Formula by Mike Michalowicz, how to allocate funds for taxes, operating costs, and owner’s pay, and why paying yourself first is key. From setting profit targets to reverse-engineering your pricing, I’ll share practical tips to ensure your business works for you.

Key Takeaways

• Why clinic owners often pay themselves less than their staff.
• The difference between an employee and owner mindset.
• How to implement the Profit First Formula.
• Setting profit targets and adjusting pricing to meet income goals.
• Tips to reduce expenses and maximise profits.

Actionable Takeaways

1. Audit Your Pay: Are you paying yourself fairly?
2. Set Profit Targets: Define what you want to earn.
3. Adopt the Profit First Formula: Allocate funds for taxes, VAT, profit, and pay.
4. Review Pricing: Ensure your rates align with your goals.
5. Cut Expenses: Focus on activities that impact profitability.
6. Commit to Change: Decide on one thing to improve this week.

Resources & Links

• Profit First by Mike Michalowicz – A must-read for transforming your finances.

Let’s Keep the Conversation Going
I’d love to hear from you! What’s one thing you’ll do this week to increase your take-home pay? Leave a comment, send me a DM, or tag me on social media.

This episode of the Treat Your Business Podcast is proudly sponsored by:

• Nookal – The go-to practice management software for clinic owners. Learn more at nookal.com. 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome I'm recording this episode just hours before flying to Dubai (talk about dedication to consistency - 119 episodes and counting!). This topic came up prominently in our recent client Q&A calls, and I knew I had to share these insights about offers, promotions, packages, and programs with you all.

Episode Summary In this episode, I dive into the challenges our industry faces with pricing, particularly post-COVID, and why we need to shift from a pay-as-you-go model to value-based programs and packages. I share my thoughts on creating irresistible offers that make your clients feel silly to say no.

Key Takeaways 🎯 The industry challenges:

• Rising delivery costs (supplies, heating, lighting, rent)
• NHS salary competition
• Squeezed profit margins

💡 Why pay-as-you-go doesn't work:

• Not sustainable or predictable
• Requires weekly sales conversations
• Doesn't facilitate best client results

🌟 Creating a Grand Slam Offer:

• Focus on outcomes, not sessions
• Include clear guarantees to reduce perceived risk
• Value stack with additional benefits
• Create urgency through limited spots or special bonuses

💪 Pricing Strategy Tips:

• Stop competing on price alone
• Sell transformations, not just appointments
• Make packages cost-effective while protecting margins
• Add value through additional resources (guides, apps, etc.)

Action Steps 

✨ Review your current pricing structure ✨ Identify your clients' desired transformations ✨ Create compelling packages that solve problems ✨ Add value-stack elements to your offerings

Resources & Links Want to learn more about implementing these strategies? Check out our Thrive programmes where we teach these exact methods. https://join.thrive-businesscoaching.com/evolveprogramme

🎬 Next week: Tune in to learn about paying yourself as a director vs. an employee!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome back to the Treat Your Business podcast! This episode is a no-nonsense, straight-talking reality check about something absolutely crucial to your success as a clinic owner: personal responsibility.

This isn’t about blame or shame. This is about leadership. Because, let’s be honest, every problem in your business is a leadership problem. If you don’t accept that, you’ll stay stuck in the same frustrating cycles, wondering why things aren’t working – while ignoring the one person who has the power to change it.

If you’re ready for some uncomfortable truths (and a whole lot of growth), let’s dive in.

What You'll Learn in This Episode:

✅ Why success in business starts with owning your results – the good, the bad, and the ugly
✅ The Emotional Cycle of Change and how it impacts your growth as a clinic owner
✅ Why so many business owners get stuck in the Valley of Despair – and how to pull yourself out
✅ The secret to what truly makes successful people different (hint: it’s not what they have – it’s what they don’t have)
✅ Why making decisions based on data (not drama) is crucial for business growth
✅ How surrounding yourself with the right people can make or break your success

Katie’s Key Takeaways:

💡 If you want your business to change, you have to change. The person you are today won’t get you to the next level.
💡 Stop waiting for someone else to swoop in and fix your problems – take control.
💡 The most successful clinic owners aren’t the ones with the biggest budgets or best locations – they’re the ones who take extreme ownership of everything in their business.
💡 If you’re constantly blaming external factors (your team, the economy, lack of time), it’s time to shift your focus to what’s within your control.

Join the Conversation:

Did this episode hit home for you? Send me a DM on Instagram or LinkedIn and let me know your biggest takeaway. And if you know another clinic owner who needs to hear this, share it with them!

🔥 Ready to take action? The moment you take full responsibility for your results is the moment everything changes. Let’s make it happen.

🎧 Thanks for tuning in – see you next week!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome, my lovely listeners!
If you’re feeling a bit like an ostrich burying your head in the sand when it comes to your clinic’s numbers, then this episode is for you. Whether you’re running a busy clinic with a full team or working solo and thinking, “I don’t really need to track my numbers,” I promise you, you do.

I’m joined by my brilliant COO at Thrive, Nichola, who is an absolute numbers queen. Together, we’re breaking down why understanding your revenue, profit, and occupancy is non-negotiable for your business success. And yes, we’re making it fun, because who doesn’t love a desert island game with some financial wisdom thrown in?

Episode Summary

In this episode, Nichola and I discuss the three key metrics every clinic owner must track to grow and scale effectively. We talk about why knowing your revenue, profit, and occupancy levels isn’t just for accountants, it’s for you, the business owner, to make better decisions, stop wasting money, and ultimately, create a business that serves you.

If you’ve ever thought, “I just need more clients” or “I should throw more money into marketing,” stop right there! Before you do anything, you need to know if your business model is even set up to support your income goals. We cover how to reverse-engineer your pricing, what to do when you’re not hitting targets, and how to make your business work for you, rather than the other way around.

Key Takeaways

• The three key numbers every clinic owner should be tracking: revenue, profit (or owner's take-home pay), and occupancy/capacity.
• Why focusing on conversion rates before pouring more money into marketing can save you thousands.
• How to spot a leaky bucket in your business - clients coming in but not staying.
• The power of reverse-engineering your pricing to make sure your business model actually supports your income goals.
• Why checking your finances at the end of the tax year is too late - and what to do instead.
• A simple method to track your income and expenses every month so you’re in control, not guessing.
• Why understanding your occupancy rate can help you plan for holidays without losing income.

If you’ve been putting off looking at your clinic’s numbers, take this episode as your sign to start. Even if it’s just tracking one key metric, just start somewhere!

Let me know your biggest takeaway from this episode - DM me or share your thoughts on social. And if you loved this chat, please leave a review! It helps spread the word and keeps this podcast going.

Now, go check your numbers! 😊

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to another episode of the Treat Your Business podcast! I’m Katie Bell, and today, we’re diving into resilience, what it really means and how to develop it as a business owner.

I’m joined by the brilliant Philippa Aldridge, holistic mindset coach in Thrive, who helps clinic owners uncover subconscious beliefs that shape their reality. If you’re struggling with team performance, profit, client numbers, or just feeling overwhelmed, this episode is for you! 

What You'll Learn in This Episode

✅ What resilience really means, and why it looks different for everyone
✅ The power of gratitude in rewiring your brain for success
✅ How your belief system creates the environment you experience
✅ Practical strategies to shift your mindset and build a resilient business
✅ Why boundaries are essential for clinic owners (and how to set them)
✅ The 4C formula, the missing link between confidence and action

Key Takeaways

💡 Resilience is about perspective. Problems are just challenges waiting for solutions.
💡 Your thoughts shape your business. What you believe, you filter into reality.
💡 Gratitude is a game-changer. It rewires your brain to find solutions, not problems.
💡 Boundaries matter. A resilient mind protects its time, energy, and values.
💡 Confidence comes from action. You don’t need to know every step—just commit and trust the process.

Watch & Subscribe on YouTube!

📺 Prefer to watch? Catch this episode on YouTube: Subscribe to @ThriveBizCoach

Resources & Links

📌 Want to work with me? Join Thrive – our clinic owner coaching programme
📌 Need help setting boundaries? Listen to our upcoming episode on delegation!
📌 Get inspired by our live event: Clinic Growth Live – an experience you won’t forget!

Loved This Episode?

⭐ Leave us a 5-star review on your favourite podcast platform!
📢 Share this episode with a fellow clinic owner who needs a mindset shift.
📲 Follow me on Instagram for daily business growth tips!

Let’s build resilient, thriving businesses together. See you next week! 🎙️

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome, fabulous listeners! If you’re a clinic owner feeling overwhelmed by juggling multiple responsibilities, this episode is a must-listen. Today, I’m joined by Janice Cook, an operational systems specialist who helps clinic owners streamline their processes, track key metrics, and regain control of their business.

Episode Summary

As clinic owners grow their businesses, taking on more team members, adding services, and expanding locations, many find themselves drowning in operational chaos. Janice explains how having the right systems in place can remove stress, save time, and improve profitability. She introduces her Fractional Operations Manager service, a flexible solution designed to help clinic owners implement systems, track key metrics, and make informed decisions.

Key Takeaways

✅ Define ‘Good’ – Establish clear, measurable targets for key business metrics like patient visit averages (PVA), occupancy rates, and revenue goals.
✅ Engage with Your Metrics – Don’t just collect data, use it! Regularly review your numbers to make informed business decisions.
✅ Outsource Operations – If systems and processes aren’t your strength, delegate them to a professional like Janice, so you can focus on growing your clinic.
✅ Stop Bottlenecking Growth – Many clinic owners unknowingly hold their businesses back by trying to do everything themselves. Having clear systems in place allows for better delegation and leadership.
✅ Prepare for the Future – Whether you plan to scale, step back, or exit your business, having strong operational foundations will make the transition smoother.

Resources & Connect with Janice Cook

📩 Email: janice@janicecook.co.uk
🌍 Website: www.janicecook.co.uk
📱 Follow Janice on Social Media: Facebook | Instagram | LinkedIn

If you’re feeling stretched too thin and need help organising your clinic’s operations, reach out to Janice for a no-obligation chat about how she can help.

Join the Conversation

💬 What’s your biggest operational challenge? DM me on Instagram or share in the Treat Your Business community!
🎧 Loved this episode? Don’t forget to subscribe, leave a review, and share it with fellow clinic owners!

🚀 Need more support in growing your clinic? - all of our links are below ⬇️ 

I really enjoyed diving into this topic (I've actually surprised myself, as usually talking tech bores me to tears) 

This week why not commit to taking action and transform the way your clinic operates! See you in the next episode. 🎙️✨

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business Podcast!

I'm Katie Bell, and this is your go-to place for learning the strategies, tools, and mindset shifts needed to grow your clinic or studio into a thriving business. Today, I’m thrilled to share an inspiring journey with you – a true transformation from burnout to business success.

Episode Summary:

In this episode, I chat with the amazing Jodie Rushin, a self-employed sports therapist who went from working 70-hour clinical weeks and struggling to make ends meet to tripling her revenue and achieving a six-figure business – all within 18 months. Jodie shares how she found the Thrive coaching programme, the mindset shifts she had to embrace, and the practical steps she took to turn her business around while still having the freedom to enjoy life.

If you're feeling overwhelmed and stuck in the cycle of working endless hours without seeing financial results, Jodie’s story will show you that change is possible with the right strategies and support.

Key Takeaways:

• The turning point: How Jodie recognised she needed help and took action.
• Implementing processes that allowed her to cut down her clinical hours while increasing revenue.
• The importance of accountability and having the right support system in place.
• How shifting to value-based pricing and package models changed her business.
• Leadership challenges and stepping into the CEO role with confidence.
• Why investing in yourself and your business is the key to long-term success.

Resources and Links:

• Connect with Katie Bell and learn more about Thrive Business Coaching: www.thrivebusinesscoaching.com
• Join the free Treat Your Business Facebook group for over 30 business masterclasses: Facebook Group (link in show notes)
• Book a free strategy call with Katie: Schedule a Call

Connect with Jodie Rushin:

• Follow Jodie’s journey on Instagram: @JodieRushin

Your Next Steps:

Content consumption alone doesn’t create change - action does! Here’s how you can get started today:

1. Take action on something you learned from this episode.
2. Join our Facebook community for more support and resources.
3. Leave a review and let us know how this episode inspired you!

Thanks for tuning in to Treat Your Business. I hope Jodie’s journey has inspired you to take that next step. Remember, you're not alone in this, let’s keep the conversation going.

👉 Don’t forget to subscribe and leave a review!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Welcome to the Treat Your Business podcast! I’m Katie Bell, and I’m so excited that you’re here. Whether you’re a returning listener or new to the show, you’re in for a treat today. Our episodes are packed with actionable insights and practical tips to help you transform your clinic, and today is no different.

In this episode, I’m joined by Nichola Page, our incredible COO at Thrive, who is the most process-driven and strategic person I know. If you’re feeling overwhelmed and in need of more structure in your business, this episode is for you. Nichola is here to help you put systems in place that will give you more time, freedom, and ultimately, a calmer, more organised business.

What We Cover in This Episode:

• The difference between processes and systems – and why you need both
• How to document your processes without feeling overwhelmed
• Why having systems in place will help you take that long-overdue holiday
• How processes improve team management and business profitability
• Tips for clinic owners at all stages – from solo practitioners to larger teams
• The power of delegating and how to get started without adding more to your plate

Key Takeaways:

1. Processes create freedom: Getting everything out of your head and into a documented system allows your team to function efficiently without constant input from you.
2. Start small: You don’t need to overhaul everything overnight. Begin with key processes such as patient onboarding and financial workflows.
3. It’s not just for teams: Even if you’re a solo clinic owner, having processes can help reduce overwhelm and ensure nothing falls through the cracks.
4. Delegation is key: Use your processes to empower your team to take ownership of tasks and free up your time for strategic growth.
5. Keep evolving: Processes should be reviewed regularly to stay relevant and improve efficiency.

Your Next Steps:

Remember, listening to this episode is just the beginning. Take action! Pick one process in your business and start documenting it today. Need support? Reach out, and let’s make it happen together.

Thanks for tuning in, and I’ll see you next time on Treat Your Business! Remeber you can also watch this episode on our YouTube channel here: https://www.youtube.com/@thrivebizcoach 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

In this milestone episode of the Treat Your Business podcast, I celebrate the official launch of my debut and number 1 Best Selling book, Thriving! Whether you’re tuning in for the first time or you’ve been following along for a while, this episode is a behind-the-scenes look at the journey to becoming an author.

Here’s what you can expect in this episode:

• Why I Wrote Thriving: I share how my experience of building a thriving clinic from the ground up inspired me to write this book—a toolkit packed with lessons and strategies to help clinic owners succeed.
• The Journey to Publication: From signing the book deal to writing on summer mornings at 4am, I reveal the challenges, inspiration, and the 11-week sprint to make this book a reality.
• Key Takeaways from the Book:
  • The "Clinic Success Tree" analogy, which outlines the foundational steps to a thriving clinic.
  • Core values and how they shape your clinic’s decisions and success.
  • Practical tips like creating recurring revenue streams to transform cash flow.
• Real-Life Stories: I highlight stories from clinic owners who’ve faced burnout, staff turnover, and financial challenges—and how they overcame them.

Why You’ll Love This Episode

This episode isn’t just about my book—it’s about helping YOU. Whether you’re just starting your clinic journey or you’re ready to scale to the next level, you’ll find insights and inspiration to take action.

Grab Your Copy of Thriving

Thriving is available now on Amazon in paperback and Kindle formats, audiobook coming soon. Download your copy, dive into the strategies, and let me know your thoughts! 

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Hi everyone, I’m Katie Bell, and as always, I’m thrilled you’ve joined me today. This episode is something special because we’re just one week away from the launch of my book, Thriving! Today, I’ll be sharing some of the key lessons from the book and why building a strong foundation is the most important step to creating a sustainable, successful clinic.

If you’re feeling like your clinic is running you, rather than the other way around, this episode is for you. We’re getting into the nitty-gritty of what it takes to build a business that supports you, gives you freedom, and allows you to truly thrive.

Episode Highlights:

• The Tree Analogy: Why strong roots are the secret to long-term success.
• Values as a Foundation: How to define and live by guiding principles in your clinic.
• Systemising for Success: Why every repeatable task needs a process.
• Team Building Essentials: How to nurture a world-class team.
• Metrics That Matter: What to track for sustainable growth.
• Sneak Peek of Thriving: Real-life examples, practical tips, and actionable steps you’ll find in the book.

Key Takeaways:

1. Strong Foundations Create Resilience: Like a tree with deep roots, your clinic needs a solid foundation to weather challenges.
2. Values Guide Decisions: Clear, actionable values create alignment across your team and services.
3. Processes Simplify Everything: Systemising tasks reduces stress, saves time, and ensures consistency.
4. Invest in Your Team: Your clinic is only as strong as the people in it. Support and nurture them for mutual success.
5. Data-Driven Decisions Win: Measure the right metrics to track progress and guide growth.

Resources & Links:

• Join the Priority List for Thriving: Get 50% off, a digital copy to start reading immediately, and exclusive access to the Book in Action workshop. Sign up here.

Your Next Step:

The countdown is on! My book, Thriving, launches in just seven days on 14th January 2025. Don’t miss out—get on the priority list today and start building the foundations for a thriving clinic.

If this episode resonated with you, please share it with another clinic owner and leave me a review. It makes such a difference to our reach and helps more people build the clinics they deserve.

Here’s to a thriving 2025! See you next week.

Whether it’s joining the priority list, defining your values, or creating your first SOP, commit to taking action today. Let’s build your foundation for success—together!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Hi everyone, I’m Katie Bell, and I’m thrilled you’ve tuned in today. If you’re listening to this live, Happy New Year! It’s 1st January 2025, and I hope you’re enjoying some well-earned rest after a fabulous festive season. Whether you’re back with big intentions for the year or easing into things gently, this episode is perfect for you.

Today, I’m not talking about resolutions or vision boards. Instead, I’m diving into the power of prioritisation and how creating a clear priority list can revolutionise the way you run your clinic. Forget the "busy being busy" trap – we’re cutting through the noise to focus on what truly matters.

Episode Highlights:

• Why New Year goals alone won’t cut it – Without prioritisation, goals are just wishful thinking.
• The truth about urgency – Not everything deserves your attention right now.
• How to create a priority list – Step-by-step advice for clinic owners.
• Strategic sacrifice – Why saying "no" to certain tasks and people is vital for success.
• The Clinic Success Tree framework – A sneak peek at my upcoming book, Thriving.

Key Takeaways:

• Brain dump for clarity: Get every idea and task out of your head and onto paper.
• The 80/20 rule: Focus on the tasks that will drive 80% of your results.
• Align personal and professional goals: Your life and business should support each other, not compete.
• Prioritisation is an act of leadership: Respect your time, and others will too.

Resources & Links:

• Join the Priority List for my new book, Thriving:
  Get 50% off your copy, a digital version to start immediately, and an exclusive "Book in Action" workshop with me. Sign up here.
• Recommended reading: Essentialism by Greg McKeown and The One Thing by Gary Keller.

Your Next Step:

Join the priority list to start 2025 with a plan that works. Share this episode with another clinic owner who needs it, and don’t forget to leave a review. Every bit of feedback makes a huge difference to our visibility – and to me personally!

Commit to action today. Whether it’s signing up for the priority list, creating your own priority list, or sharing this podcast, take that first step. Let’s make it happen together!

Thank you so much for listening, and here’s to your best year yet. See you next week!

Come and join me over on YouTube https://www.youtube.com/@thrivebizcoach?sub_confirmation=1  

Resources & Links

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1