BACK on Air by Backhouse Jones

Mediation, driver defect reporting and managing difficult conversations

Mon, 09 Mar 2026 05:00:00 -0400

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

This episode is a recording of our recent live webinar, where we explored how internal disagreements within a transport business can quickly become compliance issues if they’re not handled early.

What starts as a difference of opinion – perhaps over driver defect reporting, supervision, or record keeping – can escalate into something much bigger. When conversations stall and tensions rise, regulatory risk often grows quietly in the background.

In this episode, we discuss:

How internal management disputes can develop within transport businesses
The compliance risks linked to driver defect reporting, supervision, and record keeping
Why avoiding difficult conversations often makes problems worse
Practical ways to address disagreements before they escalate
How mediation can help businesses find a constructive way forward

If you enjoy the episode and would like to join the live webinar – where you can ask questions and take part in interactive polls – you can register here:
https://backhousejones.co.uk/free-webinar/

This podcast is correct at the time of broadcast and is not a substitute for tailored legal or compliance advice. If you need specific guidance, please seek professional support.

Enjoyed the episode? Leave us a review and let us know what you’d like us to cover next.

Contact: marketing@backhouses.co.uk

Website: www.backhousejones.co.uk

Start the Year of the Horse strong – Planning your future, Employment Rights Act changes and regulatory triggers

Mon, 23 Feb 2026 04:00:00 -0500

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

This episode is a recording of our recent live webinar, where our legal experts explored the key corporate, employment and regulatory developments set to shape 2026.

As we move into the Year of the Horse – a symbol of strength, endurance and forward momentum – we focus on what operators should be doing now to stay prepared, protected and ahead of the curve.

In this episode, we cover:

Preparing your business for a potential sale and what to expect during the due diligence process
Getting your “house in order” so you’re ready when opportunity arises
The key changes under the Employment Rights Act and what the implementation roadmap means for operators
What might trigger a Public Inquiry – including management information, roadside encounters and MOT failures
Practical steps you can take now to influence outcomes and strengthen your compliance position

Whether you’re planning for growth, considering your long-term future, or simply want to make sure your business is ready for increased scrutiny, this episode provides clear, practical guidance you can act on straight away.

If you’d like to join one of our live webinars – where you can ask questions and take part in interactive polls – you can register here:
https://backhousejones.co.uk/free-webinar/

This podcast is correct at the time of broadcast and is not a substitute for tailored legal or compliance advice. If you need specific guidance, please seek professional support.

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

Enjoyed the episode? Leave us a review and let us know what you’d like us to cover next.

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

From data to decisions: Tachographs, in focus

Tue, 10 Feb 2026 05:00:00 -0500

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

This episode is a recording of our recent live webinar, where we welcomed back Gordon Humphreys of Foster Transport Compliance to unpack one of the areas operators most often get caught out by: tachographs.

From understanding what the data is really telling you, to spotting issues before they escalate, Gordon shares practical, straight-talking insight drawn from real-world experience.

In this episode, we cover:

How to review tachograph data and identify common problem areas
Managing mixed and occasional work without falling into compliance traps
What tachograph data actually shows – and what it doesn’t
Driver follow-up, training, and effective day-to-day management
Infringements: when to escalate, and when it’s simply human error

Whether you’re managing a fleet or driving yourself, this episode is packed with useful takeaways you can apply straight away.

This podcast is correct at the time of broadcast and is not a substitute for tailored legal or compliance advice. If you need specific guidance, please seek professional support.

Enjoyed the episode? Leave us a review and let us know what you’d like us to cover next.

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Employment Rights Changes, PMIs and Avoiding Transport Disputes

Mon, 26 Jan 2026 04:00:00 -0500

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event – where you can ask questions and vote in our interactive polls – you can register here: https://backhousejones.co.uk/free-webinar/

In this episode, our expert panel returns with another hour of practical, transport-focused insight, tackling some of the key regulatory, employment and dispute risks operators need to be aware of right now.

With major legal and compliance developments on the horizon, the discussion focuses on what’s changing, where operators are most exposed, and how issues can be addressed before they escalate.

We cover:

The next tranche of Employment Rights Act changes – what’s coming and how businesses can start preparing now
A closer look at the Preventative Maintenance Inspection (PMI) process, with our regulatory team exploring the “monitor” purpose in practice
Common disputes in the transport sector – and, crucially, how they can be avoided – with guidance from our Dispute Resolution team

This podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific guidance, please seek professional legal support.

Enjoyed the episode? Leave us a review and let us know what you’d like us to cover next – we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Convictions, TC appeals, people management and commercial considerations

Mon, 12 Jan 2026 04:00:00 -0500

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

In this episode, we’re BACK for 2026, launching the new year with a high-impact discussion on the road regulatory and compliance issues operators need to be thinking about right now.

Our expert panel sets the tone for the year ahead, exploring how recent developments in transport law, people management and regulatory enforcement could affect operators across the goods and PSV sectors – and what practical steps can be taken to stay compliant, resilient and commercially focused.

We cover:

The impact of convictions and what must be notified to the Traffic Commissioner
Challenging Traffic Commissioner decisions, including appeals to the Upper Tribunal
From compliance to capital value – key considerations when preparing to sell your business
People management in focus – a deeper dive into the Employment Rights Act
Key risks, challenges and opportunities operators should have on their radar for 2026

A new year brings new challenges – and new opportunities. This episode is designed to help operators start 2026 with clarity, confidence and a clear view of the road ahead.

This podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and tell us what you’d like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Final BACK on Air of 2025

Mon, 05 Jan 2026 09:00:00 -0500

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event — where you can ask questions and vote in our interactive polls — you can register here: https://backhousejones.co.uk/free-webinar/

In this episode, we bring you the final BACK on Air of 2025, rounding off the year with a lively round-table discussion on the key developments in transport law from the past 12 months, and, crucially, what operators need to have firmly on their radar for 2026.

Our panel reflects on the challenges, changes and trends shaping the goods and PSV sectors, offering practical insight to help operators finish the year strong and plan ahead with confidence.

We cover:

Key regulatory changes from 2025
Compliance and Public Inquiry trends across the goods and PSV sectors
An update on challenges to clandestine entrant fines
Traffic Commissioners’ anticipated priorities and areas of focus
The Employment Rights Bill and practical steps operators can take now
The Bus Services Act – franchising, tendering and how to maximise opportunities
What’s in store for operators in 2026

Alongside legal reflections and strategic insight, there’s also some festive cheer as we close the door on 2025 and look ahead to the year ahead.

This podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and tell us what you’d like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Drug & alcohol risks: Preparing for the festive season

Wed, 10 Dec 2025 04:00:00 -0500

BACK on Air is the podcast for operators who have compliance on their mind and road transport at the heart of their business.

In this episode, we’re diving into one of the biggest seasonal risks facing operators: drugs and alcohol in the workplace. As festive celebrations ramp up, so too do the challenges for operators trying to keep their workforce, and their operation, safe.

We’re joined by guest speaker Ean Lewin and Daniel Jones from D.tec International, leaders in drug and alcohol testing across safety-critical industries, to unpack why substance misuse remains a persistent and high-impact threat.

We explore:

Why drugs and alcohol continue to be one of the most significant risks for operators
Key responsibilities for senior leaders, directors and transport managers
The dangers of “turning a blind eye” and the consequences when things go wrong
How to mitigate Christmas party chaos (yes, it’s that time of year…)
Managing temporary and seasonal staff
What effective policies and procedures actually look like in practice

This session is packed with practical insights to help you navigate the festive period confidently and compliantly.

This podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and tell us what you’d like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Tachograph compliance, Transport Manager skills and the new EU Entry/Exit System

Mon, 17 Nov 2025 09:00:00 -0500

In this episode, we dig deep into tachograph compliance, an area attracting increasing attention from the Office of the Traffic Commissioner. With more investigations, rising enquiries, and a growing number of tachograph-related hearings, it’s clear the focus is sharpening.

But what’s driving this spike? And why now?

We break down the familiar, but still common, compliance pitfalls, including:

Insufficient training, analysis, and follow-up
Incorrect recording of double manning
The risks around micro movements
Missing mileage (with some operators still tolerating 3–5km discrepancies)

After unpacking the tachograph landscape, we shift gears to look at handling “difficult conversations” and the people skills every transport manager needs to keep their operation moving smoothly.

We also cover the new EU Entry/Exit System (EES) — what the stricter rules mean in practice, how the changes will affect commercial vehicle movements, and what operators can do now to prepare with confidence.

This podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Halloween special – Tackling spooky issues in maintenance, public inquiries & employment

Mon, 03 Nov 2025 05:00:00 -0500

In this episode, we take a spooky twist on compliance! Our expert panel of ghostbusters guide operators through the haunted corridors of historic skeletons in your business, chilling compliance risks, and policies that might turn into pumpkins at midnight.

We explore:

Maintenance nightmares – and how to exorcise them
Public inquiries – navigating tricky investigations without getting spooked
Complex applications – avoiding the ghosts in the paperwork
Employment matters – keeping staff policies compliant and under control

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Alternative fuels, net zero and an autumn audit

Mon, 20 Oct 2025 05:00:00 -0400

In this episode, we’re joined by Matt Eisenegger, Managing Director of a leading publishing business with deep roots in the commercial vehicle sector. Matt shares his expert insights on the future of large vehicles and the road transport industry.

We explore:

Alternative fuels and net zero – where the sector stands now and what lies ahead
The future of haulage and passenger transport – the opportunities and challenges operators should prepare for

Plus, as we look to the future, don’t forget your Autumn Audit: review your VOL, financial standing, maintenance, tyres, brake testing, and employment contracts to ensure your operation is winter-ready.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Interviews under caution, Uninsured Loss Recovery (ULR), PSV Conduct of Passenger and Driver Regulations training

Mon, 06 Oct 2025 08:00:00 -0400

In this episode, we focus on interviews under caution - what they mean, why they matter, and how best to approach them when dealing with various enforcement agencies.

We explore:

Strategic tactics and common pitfalls
Company vs. driver conflicts
Voluntary attendees – what you need to know
Managing adverse references
The hidden dangers of an ‘informal chat’

Plus – timely updates on:

Uninsured Loss Recovery (ULR) – how smart management can improve your cash flow.
The hot topic of discrimination as we look at the powers of the driver and how to avoid passenger claims under the Equality Act 2010.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Tachograph masterclass

Mon, 22 Sep 2025 05:00:00 -0400

This week, we dive deep into the world of tachographs with special guest Gordon Humphreys of Foster Transport Compliance, one of the UK’s leading authorities on tachographs and drivers’ hours regulations.

In this one-hour special, we explore:

Long-distance and split registrations
Mixed-use work and compliance risks (haulage, bus & coach)
AETR and domestic hours
Micro-movement analysis
Driver training, assessments, and effective management
…and much more.

Whether you’re managing a fleet, driving on the front line, or ensuring compliance across your organisation, this episode is packed with practical insights to help you stay informed and compliant

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

We're BACK! Autumn kick-off

Fri, 12 Sep 2025 05:00:00 -0400

We’re BACK on Air! After a short summer break, our free live webinar and podcast returns, kicking off the autumn series with a bang.

In this episode, our expert team brings you the very latest in road transport compliance, including:

DVSA’s updated brake testing guidelines for HGVs and trailers
The rollout of blind spot information systems—does your vehicle need one, and how to retrofit?
The Traffic Commissioner’s annual report
The latest amendments to the Employment Rights Draft Bill—what’s next, and how to prepare
…plus more hot topics from the last 6 weeks in regulation

Whether you’re an operator, transport manager, HR lead, or compliance professional, this is your chance to get up to speed and stay compliant as we head into autumn.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Summer Ready? Live Q&A

Tue, 29 Jul 2025 05:00:00 -0400

Sign off for summer with us – it’s the final BACK on Air before our summer break!

In this special episode, we’re handing the mic to you. BACK by popular demand, this live Q&A session is your chance to get answers straight from our legal experts—before we pause for the summer (don’t worry, we’ll be back on 5 September).

We cover:

Your burning compliance and transport law questions—big or small
Hot topics and queries left over from previous sessions
Key legal considerations to keep you covered over the summer period

Whether you're an operator, transport manager, HR lead, or compliance professional, this episode is your legal pit stop before the break.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you'd like us to cover next, we read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Summer hot topics: Key compliance areas unpacked

Mon, 14 Jul 2025 04:00:00 -0400

This time on BACK on air, we’re unpacking the latest legal issues that matter most. Whether you’re finalising your summer plans or refining your compliance strategy, our legal experts will share practical guidance to keep you confident and compliant.

We discuss:
- Disc lending: Is it permissible? How broadly or narrowly is the legislation drafted?
- Restricted vs. standard licences
- Load security: The latest guidance and enforcement updates
- Terms & Conditions: Are your contracts legally sound and summer-ready?
- Franchising: A whistle-stop tour on the changing landscape and your legal rights

This episode will help you navigate contracts, compliance, and those tricky grey areas with clarity and ease.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you’d like us to cover next. We read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Recruit right, manage well — The operator’s guide

Mon, 07 Jul 2025 04:00:00 -0400

This time on BACK on Air, we ask: How confident are you that your driver recruitment and management processes are truly compliant and effective? With growing reliance on agency drivers, evolving legal requirements, and ongoing shifts in the driver labour market, it’s more important than ever to get it right.

Our employment law experts are joined by specialists from C9 Recruitment to explore how to tighten onboarding, ensure right-to-work checks are up to scratch, manage agency drivers correctly, avoid legal pitfalls under the Equality Act, and spot red flags before they become liabilities. We’ll also look at current trends across HGV and PCV recruitment, the role of smarter tech in speeding up hiring, and what a successful operator–agency relationship really looks like.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you’d like us to cover next. We read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Your questions answered

Mon, 16 Jun 2025 05:00:00 -0400

This episode is a special Q&A edition. Our expert legal panel answers your most pressing questions on all things transport compliance, risk management, disputes, and regulatory responsibilities. Whether you're a transport operator, manager, HR professional, or part of the wider team, this session is packed with practical insights tailored to your role.

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you’d like us to cover next. We read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Driving diabetes awareness: What the transport sector needs to know

Tue, 03 Jun 2025 04:00:00 -0400

In this session, we focus on a critical but often overlooked issue in the industry: diabetes.

Did you know that professional drivers are twice as likely to develop diabetes? A new industry report, developed with the Road Haulage Association (RHA), reveals how this growing health issue could impact road safety, employment practices, and operator compliance.

We’ll be covering:

Fitness to drive – Why understanding diabetes matters to safe operations
Employment law – What “reasonable adjustments” might look like in your business
Regulatory risk – Could you be criminally liable if you should have known?
Practical guidance – New employer-focused tips to manage diabetes risk in your workforce

As always, this podcast is correct at the time of broadcast and is not a substitute for tailored legal advice. If you need specific help, please seek professional legal guidance.

Like the episode? Leave us a review and let us know what you’d like us to cover next. We read every one, and your feedback helps others find us.

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Breaking news and key developments affecting your operations

Wed, 21 May 2025 09:00:00 -0400

This session’s spotlight is on the latest breaking news and key developments affecting your operations. We'll be covering:

- Paddleboard incident - Lessons from a high-profile case.
- Health & safety focus – Strapping and unstrapping loads.
- Are you prepared for an MIVR?
- Drivers' hours update.
- Guide to maintaining roadworthiness.

This podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

A haul-istic look at fleet insurance

Mon, 19 May 2025 04:00:00 -0400

This time on BACK on Air we explore practical strategies to make your next renewal more favourable. We'll be covering:

- The key drivers behind premium reductions
- How high-quality risk information can improve your position
- What proactive claims management really look like in practice
- The risks of providing services to a company facing insolvency or entering compulsory liquidation

Navigating the changes to the new Guide to Maintaining Roadworthiness

Fri, 16 May 2025 07:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This episode features a recording of a live webinar held on 9 May. If you enjoy the discussion and want to join future events in real time, register here: https://backhousejones.co.uk/free-webinar/

In this episode, Mark Davies (Legal Director, Backhouse Jones) and Aaron Peters (Head of Technical, Engineering and Policy, RHA) discuss key changes to the new Guide to Maintaining Roadworthiness.

The updated guidance provides comprehensive information and best practices for ensuring vehicle safety and compliance.

Key highlights:
- Overview of the updates and their implications.
- Brake Performance Assessments: What operators need to know.
- Maintenance Provision Rating Scheme: How can it help?

Behind the Border Report: Discretion, fines, and operator risk

Wed, 09 Apr 2025 04:00:00 -0400

In this special 15-minute highlight, we zoom in on a pressing topic affecting international transport operators: clandestine entrants and the increasing fines being imposed. Taken from our full episode on employment law and driver-operator relationships, this segment features legal expert Libby Pritchard breaking down the latest developments following the Chief Inspector of Borders and Immigration’s recent report.

Hear about:

Why detections have dropped but legal appeals have surged
The sharp rise in fines – and why operators with good systems are still getting penalised
Discretion (or lack thereof) in how fines are issued
What’s changing – and where operators are starting to see success in challenging fines
Practical advice for responding to enforcement letters and protecting your business

Whether you're already grappling with these issues or just want to stay ahead of the curve, this bite-sized legal briefing offers key insights and actionable advice.

If you’d like to discuss any aspect of clandestine entrant issues — including penalties, appeals, compliance systems, or applying for the Civil Penalty Accreditation Scheme , please contact our Commercial Litigation team.

www.backhousejones.co.uk

Navigating driver-operator relationships and employment law changes

Mon, 07 Apr 2025 04:00:00 -0400

With National Insurance contributions set to rise this month, many employers will feel the pressure. In this episode, we dive into how these changes could push businesses to rethink their employment models. We’ll explore the potential impact on both employers and drivers, along with legal implications for adjusting employment structures.

Key topics include:

National Insurance changes: How the increase will affect employers and drivers.
Employment Rights Bill update: A quick update on what’s coming and how to prepare.
Alternatives to traditional employment: Exploring self-employment, agency work, and their legal considerations.
Driver-operator relationships: Legal considerations when adjusting employment structures.

Risk management: Enhancing road safety and workforce well-being

Mon, 24 Mar 2025 05:00:00 -0400

In this exciting webinar, we welcomed guest speaker Dr Grant Charlesworth-Jones to discuss the importance of risk mitigation by managing driver health and why investment in a healthy workforce offers significant benefits to the transport sector. We covered:

Road safety compliance and the direct correlation to health
Driver needs
Ageing driver cohort –are young drivers healthier?
Impact of medication and undiagnosed conditions
Solutions for operators to promote a healthier and more sustainable workforce
Pre-employment and ongoing medical screening
Employment implications for both operator and workforce

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Safety, compliance and systems: Benefits and challenges

Mon, 10 Mar 2025 06:00:00 -0400

In this exciting webinar, we covered:

Workplace safety – Key considerations for operating centre safety.
Telematics & in-cab cameras – How telematics data can safeguard drivers and your business.
Compliance & legal must-knows – Handling Section 172 notices and avoiding overloading.

Wheel of compliance fortune

Mon, 24 Feb 2025 04:00:00 -0500

In this webinar we test your road transport compliance knowledge by spinning our very own Wheel of Compliance Fortune!

Each spin uncovered a real-world compliance challenge—from brake testing, micro movements on tachographs, to accuracy of description of Driver Defect Reporting versus PMI’s and much more!

This session is packed with essential updates and expert guidance to keep your operations compliant.

Exposing cargo crime

Mon, 10 Feb 2025 07:00:00 -0500

In this exciting webinar, Jonathon spoke with Mike Dawber, Field Intelligence Officer for the National Vehicle Crime Intelligence Service (NaVCIS), about the growing issue of cargo crime and how organised criminals dispose of stolen goods.

Topics included:
- Thefts in transit
- Load frauds
- Robbery and hijacks
- Diesel thefts
- Freight and cargo risks
- Coach operator risks

Virtual mock public inquiry

Mon, 13 Jan 2025 06:00:00 -0500

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

In the first BACK on air FREE webinar of 2025 we entered the virtual public inquiry room. No action was taken against your licence. Instead, enjoy front-row seats from the comfort of your office as we dive into key topics relating to:

- Maintenance systems: Best practices to keep your fleet roadworthy.
- Record keeping: Streamlining compliance with ease.
- Driver management: Effective strategies for managing your team.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

What to expect from 2025 and a recap of 2024

Sat, 14 Dec 2024 03:00:00 -0500

In our last BACK on air webinar of the year the team will be recapping on key issues from 2024:

Changes to the DCPC.
The elevation of the Guide to Maintaining Roadworthiness (expect more in 2025!).
Changes to the rules governing offences involving clandestine entrants.
Accessible Information regulations.
Fuel sources and the repositioning of EVs.Driver engagement and the Traffic Commissioner’s view.
Holiday pay.
Draft Employment Rights Bill.

We will also be looking towards 2025:

The implementation of the 31 December changes to tachographs for international journeys.
Abnormal loads code of practice.
Direct Vision Standard grace period.

Drugs and drink driving special 3

Sun, 01 Dec 2024 12:00:00 -0500

BACK by popular demand! As the Christmas party season approaches, we have another drugs and alcohol special with guest-speaker Ean Lewin from D.tec International Limited. D.tec International Limited provide drug and alcohol testing services and equipment for safety critical employees, as well as every police force in England, Wales, Scotland and Northern Ireland. Ean and the team discuss:

An update on the Operation Limit and More Drugs than Drink campaigns.
The risks of turning a blind eye.
Mitigating Christmas party havoc.
Implementing a policy, educating, deterring and detection.

Vehicles as a dangerous weapon

Fri, 15 Nov 2024 18:00:00 -0500

This time on BACK on air, the team speaks with our guest speaker Julian Platt about using vehicles as a weapon. Julian is an Independent Security Advisor and Director of JSP Protect Ltd. He works with government and commercial clients on matters of security, protection and counter terrorism.

Before setting up JSP Protect Ltd, Julian was a former Police Chief Superintendent and moved into Counter Terrorism Policing in 2019. He has advised on matters such as the Christchurch Masjidain Attack of 2019 and the Manchester Arena bombing of 2017. He currently provides support and advice around matters of counter terrorism to the Premier League and English Football League.

The team and Julian discuss:

Using vehicles as a weapon.
Martyn’s law – what it is and how and when it may apply to your business.
The shift from “vigilance and awareness” to terrorism “planning, risk assessments and contingencies”.
Vulnerabilities of your business - protecting assets and staff.
Recruitment, due diligence and knowing your staff.
Training and tools for operators.
Your MIVR.

Guide to Maintaining Roadworthiness changes

Mon, 11 Nov 2024 14:00:00 -0500

The Driver and Vehicle Standards Agency (DVSA) Guide to Maintaining Roadworthiness (Guide) is a document that helps explain how to keep vehicles roadworthy. It is intended for use by operators, drivers, and others responsible for maintaining commercial and passenger vehicles. As we mentioned in our BACK on air webinar on 1 November 2024, we have been expecting the Guide to be updated and this has now been released.

To take the hassle out of you working out what has changed and also to encourage thought provoking debate around the important issue of maintenance, we talk through the changes in this podcast.

www.backhousejones.co.uk

Guide to Maintaining Roadworthiness, brake testing, managing fitters and drivers and the Autumn Budget

Fri, 01 Nov 2024 20:00:00 -0400

This time on our free BACK on air webinar, the team have a full schedule for you and are discussing:

The revised Guide to Maintaining Roadworthiness - it's coming out soon, but what's likely to change?
Brake testing - EBPMS and more.
Who declares a vehicle roadworthy?
Managing fitters and drivers if the wheels come off.
What's in the Autumn Budget for me?

Annual report, clandestine entrants & employment law changes

Sun, 20 Oct 2024 05:00:00 -0400

This time on our free BACK on air webinar, the team have a full schedule for you and are discussing:

The Traffic Commissioners' Annual Report and what it means for operators.
Clandestine entrants update.
What businesses need to know about the draft Employment Rights Bill 2024.

BACK in the hot seat! We answer your questions

Sun, 06 Oct 2024 03:00:00 -0400

We cover some of the more common scenarios we get asked to advise on (such as drivers' hours, positioning journeys in a car and accessible information) but we also open up the floor to you to take this webinar in any direction that will help your business.

Spotlight on PI - 6 key triggers and influencing the outcome

Fri, 20 Sep 2024 16:00:00 -0400

Internal organisational issues.
Roadside encounters, MOT fails.
MIVRs.
Call up letters.
PI - promises of future action.
Outcome from the TC.

We will also be weaving in issues such as: not reviewing PMI sheets; maintenance; drivers’ hours; wheel loss; bridge strikes; holiday pay; PSVAR; AI and, how to deal with a tip-off that one of your drivers is taking drugs.

Data-led fleet maintenance and making maintenance a commercial win

Sat, 14 Sep 2024 08:00:00 -0400

Our guests will be sharing secrets from their experience in the international and national fleet, aviation, goods and passenger industries. They will explain how in a world of ever-advancing vehicle technology you can apply these cutting edge practices to your business, so maintenance becomes less of a burden and more of an investment.

Amongst other things, the team are going to discuss:

Digital records and systems and what is left of analogue.
Importance of data and its analysis.
Increasing complexities of vehicle technology.
Adopting an asset management attitude towards maintenance.
Preventative maintenance v fix on failure.
A business is only as good as the staff that are in it.
Keeping your staff properly trained and outsourcing.
What is coming next and futureproofing your business.

Looking after your image - Using other people's logos; what to do if your business name is being used by someone else; how a poor accountant can make you look bad and impact your O-Licence and business; guarding your reputation; clandestine entrants

Sat, 27 Jul 2024 05:00:00 -0400

Using other people's logos on your website eg. a trade association.
What to do if your business name is being used by someone else or you find out you are using theirs.
It's all in the numbers - how a poor accountant can make you look bad and impact your O-Licence and business.
Guarding your reputation - Equipping staff to handle difficult situations in-person and on social media.
Clandestine entrants - the recent Court of Appeal decision and what it means for operators.

DVSA special - earned recognition, digital enforcement, mobile inspection unit, light vans, EVs

Sat, 13 Jul 2024 02:00:00 -0400

The road to earned recognition
- Cost versus benefit
- What is it like for an operator
- How does it differ for the large operator to the small-medium business
- What happens if you have an incident
Digital enforcement
- Looking at the latest generation of digital tachographs
- ANPR – what it does
- OBD (on-board diagnostics)
Mobile inspection unit
- How it works
Light vans
- The DVSA’s approach
EV’s and their impact
- What training have the DVSA received

Serious accidents - With Guest speaker Rik Wenham, Inspector at the Commercial Vehicle Unit at the Metropolitan Police

Sun, 30 Jun 2024 05:00:00 -0400

Multi-agency response from all emergency services.
Initial priorities.
Interviews at the scene.
Driver welfare and the employment issues.
The operator's role.
Powers of seizure.
Summary of the court process.
And much more.

Holiday special - Agency, self-employed drivers, key HR holiday rule changes, border chaos and how to handle

Wed, 19 Jun 2024 05:00:00 -0400

Providing suitable cover.
- Agency and self-employed.
- Recent caselaw.
All change!
- Key HR holiday rule changes 2024.
- Practical things operators need to do.
Summer chaos at Calais.
- Long delays at borders.
- What is the position for operators/customers/passengers?
- Redress from ferry companies.
- Commercial approaches.
- Relief drivers and drivers' hours
Cartel case update.

You can find more information on changes to holiday pay and entitlement rules on our sister podcast BACK your people here:

https://podcasts.apple.com/gb/podcast/need-a-holiday-a-run-through-the-reforms/id1692007953?i=1000645022629

https://podcasts.apple.com/gb/podcast/april-showers-its-raining-hr-changes/id1692007953?i=1000652001883

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Driver special - Your drivers are your greatest asset and liability

Sat, 01 Jun 2024 06:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's a driver special. Your people are your business and your drivers can often be your greatest asset. However, they can also sometimes be your greatest liability. The team discuss:

•Common management challenges

omobile phones
otachographs
oattitude towards enforcement agencies
oaccidents and vehicle damage

•Supporting your drivers

odriver conduct hearings
onotifications to the Traffic Commissioner
olong-term sickness

•Second and part-time jobs

otreatment of drivers
otacho issues and time management

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Turn BACK time? Tachograph special

Sun, 19 May 2024 06:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's a tachograph special. Like the rules governing them, tachograph issues are rarely straight-forward and understanding the rules and how to implement them is crucial, because - as we all know - if you make a mistake, you can't turn BACK time. The team discuss:

• Common mistakes

o Failing to understanding analysis software.

o Missing mileage.

o Reconciliation.

o Infrequent downloading of VU.

• Involving a human

o Human analysis.

o Driver follow-up.

o Infringements - simple driver error or a disciplinary matter?

• Had an accident?

o When and what do I tell the Office of the Traffic Commissioner?

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

Mind the orange parts! EV special

Thu, 09 May 2024 01:00:00 -0400

Mind the orange parts! How your maintenance regime and technician's job will change.
Training, assessing and managing the workshop to cope with the changes EVs bring.
EVs and your insurance - a broker's view.
Infrastructure - the impact on your operating centre and managing your landlord.

Who let the dogs out? Dogs on buses, fitters, driver CPC, daily digital defects, Accessible Information

Wed, 24 Apr 2024 04:00:00 -0400

Fitters - using a driver card and the driver CPC.
Daily digital defects in 2024 - what's new and what is expected.
Accessible Information - when the regulations apply and what they say.

BACK to the future! Autonomous vehicles, selling a business or company and periods of grace

Sat, 06 Apr 2024 04:00:00 -0400

Autonomous vehicles
- What does the law say, how are the trials going and how far off are they?
- The view from an insurance perspective.
Selling a business or company
- Key ingredients of a smooth transaction.
- If it all goes wrong - Not being paid, limiting your chances of being sued, understanding the commercial reality of what you have bought.
Periods of grace
- What they are.
- What they aren't.
- An action plan for moving forward.

Prosecutions are BACK - Prosecutions, overloading, complaints against drivers & propose to revoke letters

Thu, 04 Apr 2024 07:00:00 -0400

Lorries, cyclists, GoPro evidence - where are we now?
Being prosecuted for overloading.
Disciplining and managing drivers that have overloaded a vehicle.
Third-party complaints against drivers - witness and dash-cam evidence.
Propose to revoke letters and time limited interims.

Spring Statement, uninsured loss recoveries, clandestine entrants and much more

Sat, 16 Mar 2024 07:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

To acknowledge International Women's Day, this week Jonathon speaks with some of our high flying female lawyers on the subjects that matter to you including: Clandestine entrants; Accidents and uninsured loss recoveries - could you be entitled to more cash? Recent important developments in people management; a whistle stop tour of the Spring Statement - from an operator's perspective. We also be joined by two guests:Alison Edwards, Director of Policy and External Relations at the CPT. Kerri Cheek, Director of Women in Bus and Coach.Our guests will be joining in the discussion and speaking about various transport related operational matters and the Women in Bus and Coach initiative.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

The aftermath of an accident

Fri, 01 Mar 2024 07:00:00 -0500

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

Any accident involving your vehicles or employees is a stressful experience and one that requires a careful, sensitive and considered approach whether the accident is of a minor nature or one with catastrophic consequences. Having a plan in place before an accident occurs is critical to an effective response. This week we look at:

•key first steps;
•looking after your drivers;
•policies and internal reporting;
•training;
•notifications; and
•handling the media.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Smooth ride? - O-Licence applications and variations, workplace transport and segregation of vehicles and pedestrians and truck cartel update

Tue, 13 Feb 2024 08:00:00 -0500

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

Looking to apply for a new O-licence or vary your existing one(s)? It may not be as much of a smooth ride as you think. So, this week on our BACK on air FREE webinar, as well as the usual favourites, we welcomed our specialist applications and variations team to take questions and dispense some pearls of wisdom on:

•the dos and don'ts of making an O-licence application or variation;
•handling more complex applications and variations;
•keeping your business out of the PI spotlight.

We also discuss workplace transport and segregation of vehicles and pedestrians, both involving large vehicles as we have interesting news from recent cases.

Finally, we give you an update on the truck cartel case.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Self employed drivers – the TC view; the impact of accidents on employees; M&As - trend update 2023 and forecast for 2024

Tue, 16 Jan 2024 06:00:00 -0500

Self employed drivers – the TC view.
In the blink of an eye – the impact of accidents on employees.
M&A’s - trend update 2023 and forecast for 2024.

Lessons of 2023, what to expect in 2024 and self-employed drivers

Wed, 20 Dec 2023 15:00:00 -0500

Licence issues, penalty points, holiday pay and sexual harassment

Mon, 04 Dec 2023 06:00:00 -0500

Can you drive without an up-to-date licence?
Avoiding endorsement penalty points if your vehicle is defective.
Managing requests to identify the driver of a vehicle alleged to have committed a road traffic offence.
The comeback of rolled-up holiday and even more changes to holiday pay.
New legislation on the employer’s duty to prevent sexual harassment of employees.

Legal loop holes, latest update regarding LST & Flexible Bus Services

Wed, 29 Nov 2023 16:00:00 -0500

The latest update regarding LST (Longer Semi Trailers).
Flexible Bus Services.
Legal loop holes – do they still exist and during ethical times, is it right to take advantage of any ‘gap’ in the law?

Drugs and alcohol special - Part 2

Thu, 23 Nov 2023 06:00:00 -0500

With 40% of industrial accidents being linked to substance abuse, is this a problem too big for businesses to handle?
The role of senior managers and directors.
The risks of turning a blind eye.
Mitigating Christmas party havoc.
Managing seasonal recruitment.
Implementing a policy, educating, deterring and detecting.

Teamwork divides the task and multiplies the success: Why use a transport consultant; when you shouldn't; working to best practice; avoiding a PI; at PI & afterwards; enforcement action; and credibility

Mon, 30 Oct 2023 17:00:00 -0400

Why should you use a transport consultant.
When you shouldn't use one.
The different roles of a transport consultant and transport solicitor.
Working to best practice standards.
Avoiding a PI.
Putting your best foot forward at PI and afterwards.
Handling enforcement action.
The importance of credibility.

Spotlight on maintenance: Audit standards; maintenance paperwork; external maintenance providers; maintenance agreements; in-house staff

Sun, 08 Oct 2023 04:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

Maintenance is something that crops up repeatedly at Public Inquiry, so this week, the spotlight is on maintenance. The team took a closer look at:

•Audit standards and Earned Recognition as a driver for these.
•Maintenance paperwork.
•Using external maintenance providers.
•Problems with maintenance agreements.
•The battle of performance management v conduct for in-house maintenance staff.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Communications, difficult conversations and your O-Licence

Sat, 23 Sep 2023 05:00:00 -0400

Communications.
Having difficult conversations.
The link between communications and success.
The challenges for restricted licence-holders to be "heard" up the chain of command within their business.

There will be a little about Transaid, a round up of the week's transport news and questions from this, and last week.

Moving from paper to digital, Clandestine entrants update and Mitigating fines

Mon, 11 Sep 2023 06:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

The digital age is empowering customers and will continue to disrupt the way transport providers in the commercial and passenger sectors operate and manage their services. For many this will bring great efficiencies and advantages. Those who resist change though, will be left behind in its wake. This week the team took a closer look at:

•Moving operations from paper to digital.
•Road regulatory compliance reviews - why review your own systems?
•Clandestine entrants update.
•Mitigating fines - Civil Penalty Accreditation Scheme.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Smooth sailing or troubled waters? Purchasing vehicles guide, "fit for purpose", MOTs, PMIs, post employment disputes and holiday entitlement

Mon, 14 Aug 2023 04:00:00 -0400

Step by step guide on avoiding legal pitfalls when purchasing vehicles
What does "fit for purpose" actually mean?
Managing the fallout if your vehicle isn't fit for purpose.
MOTs and PMI - how do they fit with the vehicle maintenance regime?
Time to say goodbye to an employee? Avoiding post-employment disputes.
Handling holiday entitlement hiccups.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Getting into deep water - Public Inquiries, Judicial Review, HGV Levy and self-employed drivers

Mon, 24 Jul 2023 07:00:00 -0400

An overview of Judicial Review.
Re-introduction of the HGV Levy.
An update on the current position regarding self-employed drivers.

The next trip might not end on a high - Drugs and alcohol special, HGV levy, driver shortage, agency and self employed drivers

Mon, 03 Jul 2023 10:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

The next trip might not end on a high - This week we have a drug and alcohol special with guest-speak Ean Lewin from D.tec International Limited. D.tec International Limited provide drug and alcohol testing services and equipment for safety critical employees, as well as all 43 police forces in England, Wales and Scotland. Ean and the team discussed:

•the extent to which professional drivers driving under the influence of drink and/or drugs is really an issue.
•Industry statistics.
•The hidden nature of the problem and turning a blind eye.
•The role of the operator to provide policy, educate, deter and detect.
•Criminal offences and sanctions.

We also look at the reintroduction of the HGV levy, the driver shortage and using agency and self-employed workers.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

At the roadside - being stopped, powers used, maintenance, driver conduct and criminal offences

Mon, 19 Jun 2023 08:00:00 -0400

What happens when a driver is stopped.
Who might stop them and their powers.
Maintenance issues.
Driver conduct.
Criminal offences.

The unexpected happens in the blink of an eye - Turning a blind eye; what’s in a title? Accidents at work and corporate manslaughter

Tue, 06 Jun 2023 05:00:00 -0400

The repercussions of turning a blind eye to human error and system failures.
What's in a title? The implications of being a transport manager or both a director and transport manager and when to accept you are spreading yourself too thin.
Accidents at work and corporate manslaughter.

Episode is Live

Managing operational and organisational change - Difficult conversations for TMs, Board conflict, driver well-being and looking after the leaders

Tue, 23 May 2023 06:00:00 -0400

Having difficult conversations as a transport manager.
Balancing a TM's repute and personal commitments with the needs of the business.
Resolving conflict at Board level.
It can be lonely at the top - looking after the leaders.
Driver health and well-being - the warning signs.
Effectively leading organisational and operational change.

There will be a special focus on mental health throughout this week’s webinar as Mental Health Awareness Week draws to a close.

Sailing close to the wind - Avoiding hefty penalties with terms of business, when the CMR applies, maintenance problems, DVSA’s Guide to Maintaining Roadworthiness, DVSA desk-based assessment and taking on the state.

Fri, 12 May 2023 13:00:00 -0400

Avoiding hefty penalties by correctly incorporating your terms of business and when the CMR actually applies to a load.
Problems with maintenance and the recent changes to the DVSA’s Guide to Maintaining Roadworthiness.
How to handle a request from the DVSA for a desk-based assessment.
Taking on the state – using judicial review to tackle a decision you are unhappy about.

Hydrogen special - Is hydrogen the new diesel?

Sat, 22 Apr 2023 05:00:00 -0400

"Hydrogen is coming - and it's coming a lot quicker than many people think." Brendan Bilton.

Tim Harper and Brendan Bilton from Element 2 Ltd and Natascha Engel from Palace Yard are experts in this field and discuss this and much more on our hydrogen special podcast.

Spring-clean your finances? Spring Statement, the industry's reaction, load security and Senior Traffic Commissioner Guidance.

Mon, 27 Mar 2023 06:00:00 -0400

making a whistle-stop tour of the transport aspects of the Spring Statement.
talking about the industry's reaction.
discussing load security.
going through some of the Senior Traffic Commissioner Guidance.

Prosecutions and your O-licence - Notices of prosecution, fixed penalty notices, totting up, hardship/exceptional hardship, drink-driving, statutory declarations, impact on O-licence

Sun, 12 Mar 2023 03:00:00 -0400

Notices of prosecution and providing information.
Fixed penalty notices (speeding, red light offences, no insurance and tyre offences).
Totting up.
Hardship/exceptional hardship.
Drink-driving.
Statutory declarations.
Business systems.
Impact on the company’s O-licence.

We also looked at load security enforcement issues and what’s on the TC’s radar at the moment.

Wild horses? - Handling minor infringements, drugs and alcohol testing, transport consultants and authorised fleet size v actual vehicles

Sun, 26 Feb 2023 04:00:00 -0500

handling minor infringements made by staff;
drugs and alcohol testing;
transport consultants - witness or representative?
examining the importance of authorised fleet size v actual vehicles in the goods and passenger sector.

Don't get left out in the cold! Self employed drivers, maintenance issues, ESG procurement policies

Tue, 14 Feb 2023 06:00:00 -0500

self-employed drivers and the implications for operators;
maintenance issues and Public Inquiries; and
what operators need to know about certain ESG procurement requirements for entering into contracts with large companies.

What to expect when the unexpected happens - the aftermath of an accident; bridge strikes; and clandestine entrants

Tue, 14 Feb 2023 06:00:00 -0500

the aftermath of an accident;
bridge strikes; and
clandestine entrants.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

No pot of gold at the end of the rainbow? Clean Air Zones, vehicle upgrade grants, driver conduct and bus reliability and punctuality

Mon, 23 Jan 2023 09:00:00 -0500

Where the CAZs are, how they will affect you and what financial support is still available.
Appealing if you have been turned down.
Driver conduct.
Bus punctuality and reliability.

What to expect from 2023 - Financial standing, tacho rules, bus reliability and punctuality, driver shortage and contract management

Mon, 12 Dec 2022 08:00:00 -0500

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://www.backhousejones.co.uk/events/

As 2022 draws to a close, it's a bumper Christmas special this week where the team discussed what you can expect to see from 2023 including:

•Financial standing and your O-licence.
•Tacho rules enforcement.
•Bus reliability and punctuality.
•The driver shortage and IR35.
•Contract management.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Can you put a price on safety? Autumn Statement, maintenance, cutting corners, balancing your business budget and keeping staff happy

Thu, 01 Dec 2022 10:00:00 -0500

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://www.backhousejones.co.uk/events/

This week in the wake of the Autumn Statement, the team discussed:

•What's the likely impact of Autumn Statement and how it is being received.
•Maintenance and your sector.
•The implications of cutting corners to save costs.
•The balancing act of running a business, managing budgets and keeping staff and customers safe.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Episode is Live

Published: Nov. 12, 2022 @ 1AM Edit

Is November a hazard? Accidents; Police interviews under caution; the maintenance link; other H & S issues

Sat, 12 Nov 2022 01:00:00 -0500

What happens if you have an accident?
How to handle being interviewed under caution by the Police.
Can your adviser act for your company and your driver?
How does maintenance link in with having an accident?
Other health and safety issues.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

All change! Changes to the mini-budget review, banter at work, regulatory changes

Wed, 09 Nov 2022 05:00:00 -0500

what has been done to the mini-budget;
what people are saying we can expect from the new Prime Minister, Rishi Sunak;
banter in the workplace and how a few words can lead to changes for your personnel. How to ensure you control the narrative; and
some recent changes to the road regulatory landscape.

Tired of people weaselling out of agreements? - Managing difficult commercial relationships, what’s happening in the acquisition world and what's on the TC's radar

Mon, 17 Oct 2022 07:00:00 -0400

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://www.backhousejones.co.uk/events/

Tired of people weaselling out of agreements? Join our webinar and learn a few tricks of your own!

This week the team are looking at managing difficult commercial relationships including:

•handling long-term contracts;
•fuel escalation clauses;
•penalty clauses and much more....

Find out what’s happening in the acquisition world and finally, get your fill of the very latest in regulatory developments and what’s on the radar of the TCs.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Transport Manager special - The increased power of the TC over the role of the TM; recent legislative changes and the mini-budget

Mon, 03 Oct 2022 09:00:00 -0400

what has changed;
how this may affect your business generally; and
the HR implications.

We also look at the unofficial mini-budget from last week, what this means for operators and the wider implications.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

Wheel security and tyre management special - wheel loss, wheel security and tyre management systems.

Sun, 18 Sep 2022 03:00:00 -0400

wheel loss;
wheel security; and
tyre management systems.

Spotlight on PI- Tacho rules enforcement update, what the TC is looking at and becoming compliant, how to prepare for a PI and appointing a new TM.

Tue, 06 Sep 2022 13:00:00 -0400

Tacho rules enforcement update.
What the Traffic Commissioner is looking at when you appear before him in a PI - the gravity of the situation, key questions, the relationship of trust and the likelihood of compliance going forward.
How to prepare for a PI and have control over the outcome.
The practicalities of appointing a new Transport Manager.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk
Website: www.backhousejones.co.uk

The information highway - Written Police requests for driver identity, DVSA requests to produce tacho and drivers’ hours information, O-licence applications and what to do if you come across a fuel escalator clause.

Fri, 02 Sep 2022 10:00:00 -0400

Written Police requests for driver identity.
DVSA requests to produce tacho and drivers’ hours information.
O-licence applications.
What to do if you come across a fuel escalator clause.

Change is on the horizon - Updated sentences for driving offences; the end of paper O-Licence applications; Traffic Commissioners for Great Britain Annual report; mobile phone use and fatalities.

Tue, 16 Aug 2022 06:00:00 -0400

Updated sentences for driving offences.
The end of paper O-Licence applications.
Traffic Commissioners for Great Britain Annual report.
Mobile phone use and fatalities.

Spotlight on PIs - transport manager transparency, paper applications, load security and corporate manslaughter

Tue, 12 Jul 2022 10:00:00 -0400

How visible does your transport manager need to be?
Using external transport mangers.
The end of paper O-Licence applications.
Vehicle security.
Increase in corporate manslaughter cases and the HSE’s publicity on these.

Your employees' health and your business - Diabetes risk management for businesses, notification requirements, well-being culture at work, repercussions

Mon, 27 Jun 2022 06:00:00 -0400

We talk about protecting people and businesses against diabetes risk and liability and the "One Less" challenge (https://diabetessafety.org/one-less-challenge/). We also discuss:

Notification requirements to the DVLA of medical conditions.
Notification requirements of employees with health issues.
Handling situations with employees with different conditions.
Creating a well-being culture.
The repercussions of getting it wrong.

This fortnight’s “quiet but important rule change” is changes to Transport Manager requirements…

Tired of juggling? Tacho issues, financial penalties in contracts, cartel update and paper reel rules

Sat, 11 Jun 2022 09:00:00 -0400

Managing tacho trials and tribulations – drivers pulling cards, missing mileage and other usual suspects.
Avoiding that sneaky price hike for new vehicles that have been delayed in arriving.
Fines for missing minimum input targets (especially relevant to those in pallet networks).
Other financial “stings in the tail” that you may be being told you have signed up for.

We will also have an update on what is happening on the Cartel claim and last but not least, this month’s “quiet but important rule change” is for anyone who moves paper reels…

Avoid a one-way ticket to a Public Inquiry! Recurring PI themes, best practice, the gig economy, Highway Code changes and whistleblowing

Mon, 23 May 2022 09:00:00 -0400

Recurring PI themes.
Best practice.
The gig economy.
Highway Code changes.
Whistleblowing.

The OTC trap: Periods of grace; financial standing; other key areas which operators fall foul of

Mon, 09 May 2022 05:00:00 -0400

Periods of grace.
Financial standing.
Other key areas which operators fall foul of.

What did you expect? TC expectations on 3rd party trailers, the impact of Highway Code changes and vans and HGVs into Europe

Wed, 27 Apr 2022 10:00:00 -0400

Vans and HGVs into Europe.
TC expectations on 3rd party trailers.
Amends to the Highway Code - have they really changed much for you as operators?

Lost down a rabbit hole? The DVSA's enforcement of tacho rules, dos and don'ts for maintenance and mobile phones

Tue, 12 Apr 2022 06:00:00 -0400

The changes to the DVSA's enforcement of tacho record keeping.
The dos and don'ts for maintenance schedules, looking specifically at PMI intervals amongst other things.
The recent changes to the Highway Code regarding mobile phones and hand-held devices and how to handle this practically.

Is Spring in the AIR? Spring Statement, compliance v commerciality and TMs communicating with the board

Tue, 29 Mar 2022 10:00:00 -0400

Key financial issues arising from the Spring Statement.
Compliance v commerciality.
The implications of cutting corners on your O-Licence.
Obligations of the TM under the recent DVSA and TC guidance.
The TC communicating effectively with the board.

It’s showtime! The O-Licence and the driver, PSVAR and heavy vehicle testing

Sun, 20 Mar 2022 09:00:00 -0400

The relationship between the O-licence holder and the driver (and where it can typically go wrong…).
PSVAR and understanding the Equality Act.
Heavy vehicle testing and how to challenge a result.

BACK on Air by Backhouse Jones

Mediation, driver defect reporting and managing difficult conversations

Start the Year of the Horse strong – Planning your future, Employment Rights Act changes and regulatory triggers

From data to decisions: Tachographs, in focus

Employment Rights Changes, PMIs and Avoiding Transport Disputes

Convictions, TC appeals, people management and commercial considerations

Final BACK on Air of 2025

Drug & alcohol risks: Preparing for the festive season

Tachograph compliance, Transport Manager skills and the new EU Entry/Exit System

Halloween special – Tackling spooky issues in maintenance, public inquiries & employment

Alternative fuels, net zero and an autumn audit

Interviews under caution, Uninsured Loss Recovery (ULR), PSV Conduct of Passenger and Driver Regulations training

Tachograph masterclass

We're BACK! Autumn kick-off

Summer Ready? Live Q&A

Summer hot topics: Key compliance areas unpacked

Recruit right, manage well — The operator’s guide

Your questions answered

Driving diabetes awareness: What the transport sector needs to know

Breaking news and key developments affecting your operations

A haul-istic look at fleet insurance

Navigating the changes to the new Guide to Maintaining Roadworthiness

Behind the Border Report: Discretion, fines, and operator risk

Navigating driver-operator relationships and employment law changes

Risk management: Enhancing road safety and workforce well-being

Safety, compliance and systems: Benefits and challenges

Wheel of compliance fortune

Exposing cargo crime

Virtual mock public inquiry

What to expect from 2025 and a recap of 2024

Drugs and drink driving special 3

Vehicles as a dangerous weapon

Guide to Maintaining Roadworthiness changes

Guide to Maintaining Roadworthiness, brake testing, managing fitters and drivers and the Autumn Budget

Annual report, clandestine entrants & employment law changes

BACK in the hot seat! We answer your questions

Spotlight on PI - 6 key triggers and influencing the outcome

Data-led fleet maintenance and making maintenance a commercial win

Looking after your image - Using other people's logos; what to do if your business name is being used by someone else; how a poor accountant can make you look bad and impact your O-Licence and business; guarding your reputation; clandestine entrants

DVSA special - earned recognition, digital enforcement, mobile inspection unit, light vans, EVs

Serious accidents - With Guest speaker Rik Wenham, Inspector at the Commercial Vehicle Unit at the Metropolitan Police

Holiday special - Agency, self-employed drivers, key HR holiday rule changes, border chaos and how to handle

Driver special - Your drivers are your greatest asset and liability

Turn BACK time? Tachograph special

Mind the orange parts! EV special

Who let the dogs out? Dogs on buses, fitters, driver CPC, daily digital defects, Accessible Information

BACK to the future! Autonomous vehicles, selling a business or company and periods of grace

Prosecutions are BACK - Prosecutions, overloading, complaints against drivers & propose to revoke letters

Spring Statement, uninsured loss recoveries, clandestine entrants and much more

The aftermath of an accident

Smooth ride? - O-Licence applications and variations, workplace transport and segregation of vehicles and pedestrians and truck cartel update

Self employed drivers – the TC view; the impact of accidents on employees​; M&As - trend update 2023 and forecast for 2024

Lessons of 2023, what to expect in 2024 and self-employed drivers

Licence issues, penalty points, holiday pay and sexual harassment

Legal loop holes, latest update regarding LST & Flexible Bus Services

Drugs and alcohol special - Part 2

Teamwork divides the task and multiplies the success: Why use a transport consultant; when you shouldn't; working to best practice; avoiding a PI; at PI & afterwards; enforcement action; and credibility

Spotlight on maintenance: Audit standards; maintenance paperwork; external maintenance providers; maintenance agreements; in-house staff

Communications, difficult conversations and your O-Licence

Moving from paper to digital, Clandestine entrants update and Mitigating fines

Smooth sailing or troubled waters? Purchasing vehicles guide, "fit for purpose", MOTs, PMIs, post employment disputes and holiday entitlement

Getting into deep water - Public Inquiries, Judicial Review, HGV Levy and self-employed drivers

The next trip might not end on a high - Drugs and alcohol special, HGV levy, driver shortage, agency and self employed drivers

At the roadside - being stopped, powers used, maintenance, driver conduct and criminal offences

The unexpected happens in the blink of an eye - Turning a blind eye; what’s in a title? Accidents at work and corporate manslaughter

Managing operational and organisational change - Difficult conversations for TMs, Board conflict, driver well-being and looking after the leaders

Sailing close to the wind - Avoiding hefty penalties with terms of business, when the CMR applies, maintenance problems, DVSA’s Guide to Maintaining Roadworthiness, DVSA desk-based assessment and taking on the state.

Hydrogen special - Is hydrogen the new diesel?

Spring-clean your finances? Spring Statement, the industry's reaction, load security and Senior Traffic Commissioner Guidance.

Prosecutions and your O-licence - Notices of prosecution, fixed penalty notices, totting up, hardship/exceptional hardship, drink-driving, statutory declarations, impact on O-licence

Wild horses? - Handling minor infringements, drugs and alcohol testing, transport consultants and authorised fleet size v actual vehicles

Don't get left out in the cold! Self employed drivers, maintenance issues, ESG procurement policies

What to expect when the unexpected happens - the aftermath of an accident; bridge strikes; and clandestine entrants

No pot of gold at the end of the rainbow? Clean Air Zones, vehicle upgrade grants, driver conduct and bus reliability and punctuality

What to expect from 2023 - Financial standing, tacho rules, bus reliability and punctuality, driver shortage and contract management

Can you put a price on safety? Autumn Statement, maintenance, cutting corners, balancing your business budget and keeping staff happy

Is November a hazard? Accidents; Police interviews under caution; the maintenance link; other H & S issues

All change! Changes to the mini-budget review, banter at work, regulatory changes

Tired of people weaselling out of agreements? - Managing difficult commercial relationships, what’s happening in the acquisition world and what's on the TC's radar

Transport Manager special - The increased power of the TC over the role of the TM; recent legislative changes and the mini-budget

Self employed drivers – the TC view; the impact of accidents on employees; M&As - trend update 2023 and forecast for 2024