Powered by Davies Mon, 24 Aug 2026 10:45:47 -0400 http://www.davies-group.com en-gb © 2026 Powered by Davies yes 524b3e60-c91f-543b-81e9-4a8ee97ac17c Davies Group episodic false Buzzsprout (https://www.buzzsprout.com) Davies Group https://storage.buzzsprout.com/ujywe7c0ivwyez0szmeeh5p81x11?.jpg Powered by Davies http://www.davies-group.com After the Break - Episode 2 After the Break - Episode 2 The After the Break podcast series from our Complex Injury Orthopaedic and Spinal SIG provides invaluable help with all your orthopaedic claims handling, exploring every stage of a claim, from the immediate aftermath of an injury through to the challenges of expert evidence and long-term recovery.

Building on the foundations covered in episode 1, Laura Hardiman is joined by fellow SIG members Joanne Johnson and Bhavna Khokani to discuss the longer-term management and treatment of lower limb injuries. Together, they examine the key issues that arise as claims progress, providing practical insights into rehabilitation, recovery pathways and the complexities that can shape outcomes for injured claimants.

 

]]> The After the Break podcast series from our Complex Injury Orthopaedic and Spinal SIG provides invaluable help with all your orthopaedic claims handling, exploring every stage of a claim, from the immediate aftermath of an injury through to the challenges of expert evidence and long-term recovery.

Building on the foundations covered in episode 1, Laura Hardiman is joined by fellow SIG members Joanne Johnson and Bhavna Khokani to discuss the longer-term management and treatment of lower limb injuries. Together, they examine the key issues that arise as claims progress, providing practical insights into rehabilitation, recovery pathways and the complexities that can shape outcomes for injured claimants.

 

]]> Davies Group Buzzsprout-19470257 Tue, 14 Jul 2026 11:00:00 +0100 1657 full false After the Break - Episode 1 After the Break - Episode 1 After the Break is a brand new podcast series from our Complex Injury Orthopaedic and Spinal SIG. This series will examine all aspects of handling orthopaedic claims, from the first hours and days after an injury to dealing with expert evidence. 

In the first episode, SIG Lead Rebecca Duxbury is joined by fellow SIG member Katie Flatman, to look at the initial steps when dealing with a claim and any risks you should be looking out for.

]]> After the Break is a brand new podcast series from our Complex Injury Orthopaedic and Spinal SIG. This series will examine all aspects of handling orthopaedic claims, from the first hours and days after an injury to dealing with expert evidence. 

In the first episode, SIG Lead Rebecca Duxbury is joined by fellow SIG member Katie Flatman, to look at the initial steps when dealing with a claim and any risks you should be looking out for.

]]> Davies Group Buzzsprout-19320522 Mon, 22 Jun 2026 09:00:00 +0100 1357 full false Brainwaves S3 E2 - Dr Rod Mackenzie Brainwaves S3 E2 - Dr Rod Mackenzie In the latest episode of the Brainwaves podcast, Andy Boba and Alexandra Puddy continue their discussion on helmets and seatbelts. This time they are joined by Dr Rod Mackenzie, Consultant in Emergency Medicine, to discuss the causation of injuries.

]]> In the latest episode of the Brainwaves podcast, Andy Boba and Alexandra Puddy continue their discussion on helmets and seatbelts. This time they are joined by Dr Rod Mackenzie, Consultant in Emergency Medicine, to discuss the causation of injuries.

]]> Davies Group Buzzsprout-19083077 Mon, 01 Jun 2026 09:00:00 +0100 2490 full false Safeguarding matters podcast - How do we know if safeguarding is working? Safeguarding matters podcast - How do we know if safeguarding is working? Safeguarding is everyone’s responsibility, but how do we know if it is working in practice? In this episode, we challenge assumptions and ask the tough questions: What does success look like? And how do we measure something as complex as safety, trust, and organisational culture?

Join us as we explore the evidence, the blind spots, and the real indicators of effective safeguarding.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Safeguarding is everyone’s responsibility, but how do we know if it is working in practice? In this episode, we challenge assumptions and ask the tough questions: What does success look like? And how do we measure something as complex as safety, trust, and organisational culture?

Join us as we explore the evidence, the blind spots, and the real indicators of effective safeguarding.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-19248912 Thu, 28 May 2026 12:00:00 +0100 414 full false Brainwaves S3 Ep1 - Seatbelts and Helmets with Charles Murdoch Brainwaves S3 Ep1 - Seatbelts and Helmets with Charles Murdoch We are back with the third series of the Brainwaves podcast.

In this first episode, Brain Injury SIG members Alexandra Puddy and Andy Boba discuss accident analysis of seatbelts and helmets with Charles Murdoch, Accident Reconstruction Expert from Hawkins Forensic Investigation. 

]]> We are back with the third series of the Brainwaves podcast.

In this first episode, Brain Injury SIG members Alexandra Puddy and Andy Boba discuss accident analysis of seatbelts and helmets with Charles Murdoch, Accident Reconstruction Expert from Hawkins Forensic Investigation. 

]]> Davies Group Buzzsprout-18950983 Mon, 27 Apr 2026 11:00:00 +0100 1548 full false Decoding FND: Episode 3 - Lee Evans - Farrar's Building (Part 2) Decoding FND: Episode 3 - Lee Evans - Farrar's Building (Part 2) Decoding FND is a podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In parts 1 and 2 of the final episode, Andrew Peters and Nikki Kerr are joined by Lee Evans, Barrister at Farrar's Building.

]]> Decoding FND is a podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In parts 1 and 2 of the final episode, Andrew Peters and Nikki Kerr are joined by Lee Evans, Barrister at Farrar's Building.

]]> Davies Group Buzzsprout-18828362 Tue, 17 Mar 2026 15:00:00 +0000 1041 full false Decoding FND: Episode 3 - Lee Evans - Farrar's Building (Part 1) Decoding FND: Episode 3 - Lee Evans - Farrar's Building (Part 1) Decoding FND is a podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In parts 1 and 2 of the final episode, Andrew Peters and Nikki Kerr are joined by Lee Evans, Barrister at Farrar's Building.

]]> Decoding FND is a podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In parts 1 and 2 of the final episode, Andrew Peters and Nikki Kerr are joined by Lee Evans, Barrister at Farrar's Building.

]]> Davies Group Buzzsprout-18828288 Tue, 17 Mar 2026 15:00:00 +0000 1439 full false Decoding FND: Episode 2 - Pure Unity Health & Rehab Direct (Part 2) Decoding FND: Episode 2 - Pure Unity Health & Rehab Direct (Part 2) Decoding FND is a three‑part podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In part 2 of the second episode, Andrew Peters and Nikki Kerr are joined by Phin Robinson, Managing Director of Pure Unity Health and Gavin Rimmer, Managing Director of Rehab Direct.



]]> Decoding FND is a three‑part podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In part 2 of the second episode, Andrew Peters and Nikki Kerr are joined by Phin Robinson, Managing Director of Pure Unity Health and Gavin Rimmer, Managing Director of Rehab Direct.



]]> Davies Group Buzzsprout-18717790 Fri, 27 Feb 2026 11:00:00 +0000 1570 full false Decoding FND: Episode 2 - Pure Unity Health & Rehab Direct (Part 1) Decoding FND: Episode 2 - Pure Unity Health & Rehab Direct (Part 1) Decoding FND is a three‑part podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In part 1 of the second episode, Andrew Peters and Nikki Kerr are joined by Phin Robinson, Managing Director of Pure Unity Health and Gavin Rimmer, Managing Director of Rehab Direct.

]]> Decoding FND is a three‑part podcast series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In part 1 of the second episode, Andrew Peters and Nikki Kerr are joined by Phin Robinson, Managing Director of Pure Unity Health and Gavin Rimmer, Managing Director of Rehab Direct.

]]> Davies Group Buzzsprout-18704787 Fri, 27 Feb 2026 10:00:00 +0000 1687 full false Decoding FND: Episode 1 - Dr Mavroudis Decoding FND: Episode 1 - Dr Mavroudis Our new podcast, Decoding FND, is a three‑part series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In this first episode, FND SIG Lead, Andrew Peters, and SIG member, Nikki Kerr, are joined by consultant neurologist, Dr Ioannis Mavroudis.      

]]> Our new podcast, Decoding FND, is a three‑part series in which leading experts share their unique perspective on Functional Neurological Disorder and the claimant behind the case.

In this first episode, FND SIG Lead, Andrew Peters, and SIG member, Nikki Kerr, are joined by consultant neurologist, Dr Ioannis Mavroudis.      

]]> Davies Group Buzzsprout-18512089 Fri, 13 Feb 2026 10:00:00 +0000 2016 full false Safeguarding Matters - Guidance to Supporting Children Online Safeguarding Matters - Guidance to Supporting Children Online In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team provides guidance to support young people online with a focus on schools and student image security, as well as some practical tips for parents and carers. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team provides guidance to support young people online with a focus on schools and student image security, as well as some practical tips for parents and carers. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-18557398 Tue, 27 Jan 2026 10:00:00 +0000 520 full false Market Affairs Podcast - Inflation and Property Risks and Coverage Market Affairs Podcast - Inflation and Property Risks and Coverage We are pleased to bring you the latest episode of our Market Affairs Inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, Heather Ford, Partner, joins Natalie to discuss property inflation as we head into 2026.

]]> We are pleased to bring you the latest episode of our Market Affairs Inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, Heather Ford, Partner, joins Natalie to discuss property inflation as we head into 2026.

]]> Davies Group Buzzsprout-18170476 Tue, 18 Nov 2025 09:00:00 +0000 1831 full false Market Affairs Podcast - Inflation and Complex Injury Claims Market Affairs Podcast - Inflation and Complex Injury Claims We are back with the third episode of our Market Affairs Inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, Andrew Williamson, Partner, joins Natalie to discuss the rate of inflation for care costs in Complex Injury Claims over the last 12 months.

]]> We are back with the third episode of our Market Affairs Inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, Andrew Williamson, Partner, joins Natalie to discuss the rate of inflation for care costs in Complex Injury Claims over the last 12 months.

]]> Davies Group Buzzsprout-18056598 Mon, 10 Nov 2025 16:00:00 +0000 1674 full false Market Affairs Podcast - Inflation and Costs Market Affairs Podcast - Inflation and Costs We are back with the fourth episode of our Market Affairs Inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, recorded just ahead of the release of the interim stock take of Fixed Recoverable Costs, Howard Dean, Head of Costs, discusses inflation and the costs environment as we head toward 2026.



]]> We are back with the fourth episode of our Market Affairs Inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, recorded just ahead of the release of the interim stock take of Fixed Recoverable Costs, Howard Dean, Head of Costs, discusses inflation and the costs environment as we head toward 2026.



]]> Davies Group Buzzsprout-18063593 Fri, 07 Nov 2025 11:00:00 +0000 2074 full false Market Affairs Podcast - Inflation and the Credit Hire landscape Market Affairs Podcast - Inflation and the Credit Hire landscape We are pleased to bring you the next episode of our Market Affairs inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, Natalie is joined by Gary Herring, Partner and Head of Credit Hire, to discuss topics including:

  • Credit hire rate uplifts of up to 800%!
  • The widening gap between GTA and BHR rates
  • An exclusive update on the appeal in the NPCO case of Axa v Spectra
  • The need for reform to curb sharp practice and consumer harm in the credit hire industry
]]> We are pleased to bring you the next episode of our Market Affairs inflation podcast series presented by Partner and Head of Market Affairs, Natalie Larnder.

In this episode, Natalie is joined by Gary Herring, Partner and Head of Credit Hire, to discuss topics including:

  • Credit hire rate uplifts of up to 800%!
  • The widening gap between GTA and BHR rates
  • An exclusive update on the appeal in the NPCO case of Axa v Spectra
  • The need for reform to curb sharp practice and consumer harm in the credit hire industry
]]> Davies Group Buzzsprout-17898312 Thu, 09 Oct 2025 10:00:00 +0100 1777 full false Market Affairs Podcast - Inflation in Motor Injury Claims Market Affairs Podcast - Inflation in Motor Injury Claims We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.

In this episode, Mark Hall, Partner, and Director of Strategy for Motor Personal Injury joins Natalie. They revisit the topic of inflation in low value motor claims and explore what might impact it over the next year.

]]> We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.

In this episode, Mark Hall, Partner, and Director of Strategy for Motor Personal Injury joins Natalie. They revisit the topic of inflation in low value motor claims and explore what might impact it over the next year.

]]> Davies Group Buzzsprout-17710226 Fri, 19 Sep 2025 12:00:00 +0100 2127 full false The Tangled Web Podcast: Episode 5: Sanctions and Recovery The Tangled Web Podcast: Episode 5: Sanctions and Recovery In the final podcast of the series from our Fundamental Dishonesty Special Interest Group, Claire Quinn is joined by Head of Linked & Organised Fraud, Sarah Moat, and Enforcements Technical Manager, Karen Berry, to discuss sanctions and recovery.    

]]> In the final podcast of the series from our Fundamental Dishonesty Special Interest Group, Claire Quinn is joined by Head of Linked & Organised Fraud, Sarah Moat, and Enforcements Technical Manager, Karen Berry, to discuss sanctions and recovery.    

]]> Davies Group Buzzsprout-17629673 Thu, 04 Sep 2025 10:00:00 +0100 1365 1 5 full false Market Affairs Podcast - Product Regulation and Metrology Bill Market Affairs Podcast - Product Regulation and Metrology Bill We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.


In this episode, Natalie is joined by Lord Foster of Bath to discuss lithium-ion battery safety and the Product Regulation and Metrology Bill which is nearing the end of its journey through Parliament.

]]> We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.


In this episode, Natalie is joined by Lord Foster of Bath to discuss lithium-ion battery safety and the Product Regulation and Metrology Bill which is nearing the end of its journey through Parliament.

]]> Davies Group Buzzsprout-17364054 Thu, 26 Jun 2025 09:00:00 +0100 2007 full false The Brainwaves Podcast - Episode 4: Charlie Woodhouse KC The Brainwaves Podcast - Episode 4: Charlie Woodhouse KC The second series of Brainwaves concludes with host Martin McAleer joined by guest expert Charlie Woodhouse KC from Old Square Chambers.

In this final episode, Charlie provides his viewpoint on implementing rehabilitation in brain injury cases by answering the same set of questions as our previous guests.

]]> The second series of Brainwaves concludes with host Martin McAleer joined by guest expert Charlie Woodhouse KC from Old Square Chambers.

In this final episode, Charlie provides his viewpoint on implementing rehabilitation in brain injury cases by answering the same set of questions as our previous guests.

]]> Davies Group Buzzsprout-17324185 Wed, 25 Jun 2025 11:00:00 +0100 2022 2 4 full false The Tangled Web podcast: Episode 4: Surveillance The Tangled Web podcast: Episode 4: Surveillance In the fourth podcast from our Fundamental Dishonesty Special Interest Group, SIG lead Claire Quinn is joined by Carrie Hoey and Deborah Banks, to discuss surveillance and the practical implications of using it in a case.

]]> In the fourth podcast from our Fundamental Dishonesty Special Interest Group, SIG lead Claire Quinn is joined by Carrie Hoey and Deborah Banks, to discuss surveillance and the practical implications of using it in a case.

]]> Davies Group Buzzsprout-17312789 Thu, 19 Jun 2025 10:00:00 +0100 1448 1 4 full false Market Affairs Podcast - TRL and the construction standards for e-scooters Market Affairs Podcast - TRL and the construction standards for e-scooters We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.

In this episode, Natalie is joined by Ianto Guy, Vehicle Safety and Technology Consultant at the Transport Research Laboratory, and Matthew Rogers, Partner and Head of Property Risks & Coverage Team at Keoghs to discuss TRL's technical research into the construction standards for e-scooters, published in January.

]]> We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.

In this episode, Natalie is joined by Ianto Guy, Vehicle Safety and Technology Consultant at the Transport Research Laboratory, and Matthew Rogers, Partner and Head of Property Risks & Coverage Team at Keoghs to discuss TRL's technical research into the construction standards for e-scooters, published in January.

]]> Davies Group Buzzsprout-17253787 Tue, 10 Jun 2025 15:00:00 +0100 2619 full false The Brainwaves Podcast - Episode 3: Des O'Neill The Brainwaves Podcast - Episode 3: Des O'Neill The second series of Brainwaves continues, with guest experts invited to answer the same set of questions, offering a unique perspective on the brain injury claims process.

This week Libby Ferrie is joined by Des O'Neill, Mental Health Nurse and Care Expert from Tessa Gough Associates to provide his expertise on keeping rehab 'SMART'.

]]> The second series of Brainwaves continues, with guest experts invited to answer the same set of questions, offering a unique perspective on the brain injury claims process.

This week Libby Ferrie is joined by Des O'Neill, Mental Health Nurse and Care Expert from Tessa Gough Associates to provide his expertise on keeping rehab 'SMART'.

]]> Davies Group Buzzsprout-17174592 Thu, 05 Jun 2025 09:00:00 +0100 1507 2 3 full false The Brainwaves Podcast - Episode 2: Dr Diane Playford The Brainwaves Podcast - Episode 2: Dr Diane Playford The second series of Brainwaves continues, with guest experts invited to answer the same set of questions, offering a unique perspective on the brain injury claims process.

This week Libby Ferrie is joined by Dr Diane Playford, Consultant in Neurology and Rehabilitation Medicine, to discuss setting goals for those with traumatic brain injuries.

]]> The second series of Brainwaves continues, with guest experts invited to answer the same set of questions, offering a unique perspective on the brain injury claims process.

This week Libby Ferrie is joined by Dr Diane Playford, Consultant in Neurology and Rehabilitation Medicine, to discuss setting goals for those with traumatic brain injuries.

]]> Davies Group Buzzsprout-17152523 Wed, 14 May 2025 15:00:00 +0100 2055 2 2 full false The Tangled Web podcast: Episode 3: Costs The Tangled Web podcast: Episode 3: Costs In the third podcast from our Fundamental Dishonesty Special Interest Group, SIG lead Claire Quinn is joined by Yvonne Booth and Elaine Pitt to discuss costs and FD in complex injury claims.

]]> In the third podcast from our Fundamental Dishonesty Special Interest Group, SIG lead Claire Quinn is joined by Yvonne Booth and Elaine Pitt to discuss costs and FD in complex injury claims.

]]> Davies Group Buzzsprout-17087082 Thu, 08 May 2025 09:00:00 +0100 1108 1 3 full false The Brainwaves Podcast - Episode 1: Dr Tracey Ryan-Morgan The Brainwaves Podcast - Episode 1: Dr Tracey Ryan-Morgan The Brainwaves podcast is back by popular demand, with four episodes focusing on neurorehabilitation. In each installment we will ask a different guest expert the same questions, to gain a unique perspective on the brain injury claims process.

This week Consultant Clinical Neuropsychologist, Dr Tracy Ryan-Morgan, joins Martin McAleer, to provide her views on a range of issues including how we keep the rehab process 'SMART'.


]]> The Brainwaves podcast is back by popular demand, with four episodes focusing on neurorehabilitation. In each installment we will ask a different guest expert the same questions, to gain a unique perspective on the brain injury claims process.

This week Consultant Clinical Neuropsychologist, Dr Tracy Ryan-Morgan, joins Martin McAleer, to provide her views on a range of issues including how we keep the rehab process 'SMART'.


]]> Davies Group Buzzsprout-17037314 Wed, 30 Apr 2025 10:00:00 +0100 1763 2 1 full false The Tangled Web podcast: Episode 2: Data Mining The Tangled Web podcast: Episode 2: Data Mining In the second podcast from our Fundamental Dishonesty Special Interest Group, Emily Eastwood and Nadia Nahapiet discuss data mining and the role of specific disclosure in the context of complex injury litigation, highlighting some of the cases where this has proved to be a hot topic.

]]> In the second podcast from our Fundamental Dishonesty Special Interest Group, Emily Eastwood and Nadia Nahapiet discuss data mining and the role of specific disclosure in the context of complex injury litigation, highlighting some of the cases where this has proved to be a hot topic.

]]> Davies Group Buzzsprout-16981180 Thu, 24 Apr 2025 10:00:00 +0100 1035 1 2 full false The Tangled web podcast: Episode 1: Shaw v Wilde - (Part 3 - Substantial Injustice and Takeaway Issues) The Tangled web podcast: Episode 1: Shaw v Wilde - (Part 3 - Substantial Injustice and Takeaway Issues) (Part 3)

In episode one of a new podcast from our Fundamental Dishonesty Special Interest Group, we examine the seminal case of Shaw v Wilde a year on from its judgment.

This three-part miniseries dives into the significant impact the case has had on fundamental dishonesty in large loss and complex injury claims, with SIG lead, Claire Quinn, joined by Keoghs lead on the case, Mike Pope, and barrister, Matthew Snarr, from Nine Chambers.



]]> (Part 3)

In episode one of a new podcast from our Fundamental Dishonesty Special Interest Group, we examine the seminal case of Shaw v Wilde a year on from its judgment.

This three-part miniseries dives into the significant impact the case has had on fundamental dishonesty in large loss and complex injury claims, with SIG lead, Claire Quinn, joined by Keoghs lead on the case, Mike Pope, and barrister, Matthew Snarr, from Nine Chambers.



]]> Davies Group Buzzsprout-16939294 Thu, 10 Apr 2025 14:00:00 +0100 1159 full false The Tangled web podcast: Episode 1: Shaw v Wilde (Part 2 - Disclosure, Surveillance and Fundamental Dishonesty) The Tangled web podcast: Episode 1: Shaw v Wilde (Part 2 - Disclosure, Surveillance and Fundamental Dishonesty) (Part 2)

In episode one of a new podcast from our Fundamental Dishonesty Special Interest Group, we examine the seminal case of Shaw v Wilde a year on from its judgment.

This three-part miniseries dives into the significant impact the case has had on fundamental dishonesty in large loss and complex injury claims, with SIG lead, Claire Quinn, joined by Keoghs lead on the case, Mike Pope, and barrister, Matthew Snarr, from Nine Chambers.

]]> (Part 2)

In episode one of a new podcast from our Fundamental Dishonesty Special Interest Group, we examine the seminal case of Shaw v Wilde a year on from its judgment.

This three-part miniseries dives into the significant impact the case has had on fundamental dishonesty in large loss and complex injury claims, with SIG lead, Claire Quinn, joined by Keoghs lead on the case, Mike Pope, and barrister, Matthew Snarr, from Nine Chambers.

]]> Davies Group Buzzsprout-16939219 Thu, 10 Apr 2025 14:00:00 +0100 1298 full false The Tangled Web Podcast Episode 1: Shaw v Wilde (Part 1 - The importance of the case) The Tangled Web Podcast Episode 1: Shaw v Wilde (Part 1 - The importance of the case) (Part1)

In episode one of a new podcast from our Fundamental Dishonesty Special Interest Group, we examine the seminal case of Shaw v Wilde a year on from its judgment.

This three-part miniseries dives into the significant impact the case has had on fundamental dishonesty in large loss and complex injury claims, with SIG lead, Claire Quinn, joined by Keoghs lead on the case, Mike Pope, and barrister, Matthew Snarr, from Nine Chambers.



]]> (Part1)

In episode one of a new podcast from our Fundamental Dishonesty Special Interest Group, we examine the seminal case of Shaw v Wilde a year on from its judgment.

This three-part miniseries dives into the significant impact the case has had on fundamental dishonesty in large loss and complex injury claims, with SIG lead, Claire Quinn, joined by Keoghs lead on the case, Mike Pope, and barrister, Matthew Snarr, from Nine Chambers.



]]> Davies Group Buzzsprout-16939194 Thu, 10 Apr 2025 14:00:00 +0100 1260 full false Safeguarding Matters Podcast - Understanding Adult Safeguarding Safeguarding Matters Podcast - Understanding Adult Safeguarding In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team looks at the topic of protection of adults who are in vulnerable situations due to age, illness or disability. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team looks at the topic of protection of adults who are in vulnerable situations due to age, illness or disability. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-16778352 Tue, 01 Apr 2025 12:00:00 +0100 205 full false Safeguarding Matters Podcast - Best Practice and Audits in Safeguarding Safeguarding Matters Podcast - Best Practice and Audits in Safeguarding In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team looks at best practice and audits in Safeguarding

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team looks at best practice and audits in Safeguarding

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-16778349 Tue, 25 Mar 2025 09:00:00 +0000 285 1 12 full false Road to Recovery Podcast - Effective Rehabilitation Road to Recovery Podcast - Effective Rehabilitation In the fifth and final episode of our Road to Recovery podcast series, our complex injury experts discuss what effective rehabilitation looks like, what action can be taken when it’s not working, and what more can be done to improve its future application.

]]> In the fifth and final episode of our Road to Recovery podcast series, our complex injury experts discuss what effective rehabilitation looks like, what action can be taken when it’s not working, and what more can be done to improve its future application.

]]> Davies Group Buzzsprout-16785977 Mon, 24 Mar 2025 14:00:00 +0000 1135 1 5 full false Safeguarding Matters Podcast - Protecting Children from Child Criminal Exploitation Safeguarding Matters Podcast - Protecting Children from Child Criminal Exploitation In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team looks at how to protect children from child criminal exploitation

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team looks at how to protect children from child criminal exploitation

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-16773655 Tue, 18 Mar 2025 14:00:00 +0000 468 1 11 full false Road to Recovery Podcast - Funding & Strategy Road to Recovery Podcast - Funding & Strategy In the fourth of our podcast series on rehabilitation in complex injury and large loss claims, members of our Care & Rehab Special Interest Group discuss strategies when dealing with a request for funding.

]]> In the fourth of our podcast series on rehabilitation in complex injury and large loss claims, members of our Care & Rehab Special Interest Group discuss strategies when dealing with a request for funding.

]]> Davies Group Buzzsprout-16708987 Thu, 06 Mar 2025 09:00:00 +0000 1386 full false Market Affairs Podcast - The future of Flood Re Market Affairs Podcast - The future of Flood Re We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.

In this episode, Natalie is joined by Flood Re’s Head of Communications & Stakeholder Relations, Kelly Ostler-Coyle and Keoghs Partner & Emerging Risk and Climate SIG Lead Matthew Rogers to discuss the future of Flood Re and the ever developing flood risks faced by both consumers and insurers.

]]> We are pleased to bring you the next episode of our Market Affairs podcast series presented by Head of Market Affairs, Natalie Larnder.

In this episode, Natalie is joined by Flood Re’s Head of Communications & Stakeholder Relations, Kelly Ostler-Coyle and Keoghs Partner & Emerging Risk and Climate SIG Lead Matthew Rogers to discuss the future of Flood Re and the ever developing flood risks faced by both consumers and insurers.

]]> Davies Group Buzzsprout-16663492 Mon, 03 Mar 2025 12:00:00 +0000 2061 full false Road to Recovery Podcast - Case Managers Road to Recovery Podcast - Case Managers In the third episode from our Care & Rehabilitation SIG, lead Jonathan Booth is joined by members David Burn and Ella Nicholson to take a look at the role of the case manager and their potential impact on large loss and complex claims.

]]> In the third episode from our Care & Rehabilitation SIG, lead Jonathan Booth is joined by members David Burn and Ella Nicholson to take a look at the role of the case manager and their potential impact on large loss and complex claims.

]]> Davies Group Buzzsprout-16467941 Wed, 29 Jan 2025 10:00:00 +0000 1986 1 3 full false The Market Affairs Podcast - The Credit Hire Landscape The Market Affairs Podcast - The Credit Hire Landscape In this episode, Head of Market Affairs, Natalie Larnder is joined by Head of Credit Hire, Gary Herring, and Kirsty McKno, Managing Director of Cogent Hire to discuss the current credit hire landscape and what we can expect in 2025.

]]> In this episode, Head of Market Affairs, Natalie Larnder is joined by Head of Credit Hire, Gary Herring, and Kirsty McKno, Managing Director of Cogent Hire to discuss the current credit hire landscape and what we can expect in 2025.

]]> Davies Group Buzzsprout-16221334 Wed, 15 Jan 2025 11:00:00 +0000 2423 full false Road to Recovery Podcast - Engaging with Rehab Road to Recovery Podcast - Engaging with Rehab In the new podcast series from our Care & Rehabilitation Special Interest Group, we guide listeners through the rehab process, providing useful hints and tips to apply effective rehabilitation to large loss and complex injury claims.

In our second episode, SIG members, Rebecca Duxbury and Charlotte Smith delve into the key issues around engaging with rehab when handling a claim.

]]> In the new podcast series from our Care & Rehabilitation Special Interest Group, we guide listeners through the rehab process, providing useful hints and tips to apply effective rehabilitation to large loss and complex injury claims.

In our second episode, SIG members, Rebecca Duxbury and Charlotte Smith delve into the key issues around engaging with rehab when handling a claim.

]]> Davies Group Buzzsprout-16254664 Fri, 13 Dec 2024 10:00:00 +0000 1603 1 2 full false Road to Recovery Podcast - Key Guides Road to Recovery Podcast - Key Guides In a new podcast series from our Care & Rehabilitation Specialist Interest Group, we guide listeners through the rehab process, providing useful hints and tips to apply effective rehabilitation to large loss and complex injury claims. 

In the first episode, SIG Lead, Jonathan Booth, and fellow member, Nicola Pennington, offer a whistlestop tour of the various guides which underpin the provision of rehab.

]]> In a new podcast series from our Care & Rehabilitation Specialist Interest Group, we guide listeners through the rehab process, providing useful hints and tips to apply effective rehabilitation to large loss and complex injury claims. 

In the first episode, SIG Lead, Jonathan Booth, and fellow member, Nicola Pennington, offer a whistlestop tour of the various guides which underpin the provision of rehab.

]]> Davies Group Buzzsprout-16146772 Thu, 28 Nov 2024 12:00:00 +0000 930 1 1 full false The Market Affairs Podcast - Labour's reform to the apprenticeship levy The Market Affairs Podcast - Labour's reform to the apprenticeship levy In this episode, Head of Market Affairs, Natalie Larnder is joined by Craig Potter who is a Senior Partner in Professional Education at Davies to discuss how the apprenticeship levy is set to change under a Labour government. 

]]> In this episode, Head of Market Affairs, Natalie Larnder is joined by Craig Potter who is a Senior Partner in Professional Education at Davies to discuss how the apprenticeship levy is set to change under a Labour government. 

]]> Davies Group Buzzsprout-16139828 Wed, 27 Nov 2024 10:00:00 +0000 1863 7 full false Safeguarding Matters Podcast: Developments from the new Government Safeguarding Matters Podcast: Developments from the new Government In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team provides an update on a number of safeguarding developments from the new government.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team provides an update on a number of safeguarding developments from the new government.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-15943533 Fri, 18 Oct 2024 09:00:00 +0100 631 1 10 full false PRC Coverage SIG Podcast - Reservation of Rights PRC Coverage SIG Podcast - Reservation of Rights In the first episode, from our Coverage Special Interest Group, Richard Houseago is joined by Ghazala Khalid, Raphinder Jhinger, and Jessica Taylor to discuss reservation of rights. 

]]> In the first episode, from our Coverage Special Interest Group, Richard Houseago is joined by Ghazala Khalid, Raphinder Jhinger, and Jessica Taylor to discuss reservation of rights. 

]]> Davies Group Buzzsprout-15936300 Thu, 17 Oct 2024 10:00:00 +0100 1416 1 1 full false Safeguarding Matters Podcast: Mandatory reporting Safeguarding Matters Podcast: Mandatory reporting In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team shares an update on mandatory reporting of abuse and neglect.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team shares an update on mandatory reporting of abuse and neglect.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-15922669 Mon, 14 Oct 2024 15:00:00 +0100 362 1 9 full false The Market Affairs Podcast: Lithium Ion Battery Fires The Market Affairs Podcast: Lithium Ion Battery Fires In this episode, Head of Market Affairs, Natalie Larnder is joined by Product Liability Partner in our Property Risks and Coverage team, Michael Harvey, and Richard Heath, Principle Associate at Hawkins Forensic Investigation to discuss the complexities surrounding Lithium Ion Battery Fires and their investigations.

]]> In this episode, Head of Market Affairs, Natalie Larnder is joined by Product Liability Partner in our Property Risks and Coverage team, Michael Harvey, and Richard Heath, Principle Associate at Hawkins Forensic Investigation to discuss the complexities surrounding Lithium Ion Battery Fires and their investigations.

]]> Davies Group Buzzsprout-15508692 Thu, 08 Aug 2024 09:00:00 +0100 2265 1 6 full false Safeguarding Matters Podcast: How might the next government impact safeguarding and child protection? Safeguarding Matters Podcast: How might the next government impact safeguarding and child protection? In the eighth episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team is joined by Anna Churchill to discuss what may happen in regards to safeguarding and child protection following the general election. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In the eighth episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team is joined by Anna Churchill to discuss what may happen in regards to safeguarding and child protection following the general election. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-15349309 Wed, 03 Jul 2024 11:00:00 +0100 543 1 8 full false The Market Affairs Podcast Episode 5: Inflation and Complex Injury The Market Affairs Podcast Episode 5: Inflation and Complex Injury In the fifth episode in our series on inflation, Head of Market Affairs, Natalie Larnder is joined by Partner and Head of Complex CAT PI, Ken Young, to discuss the current landscape of inflation in relation to care costs and catastrophic injury claims.

]]> In the fifth episode in our series on inflation, Head of Market Affairs, Natalie Larnder is joined by Partner and Head of Complex CAT PI, Ken Young, to discuss the current landscape of inflation in relation to care costs and catastrophic injury claims.

]]> Davies Group Buzzsprout-15289813 Wed, 26 Jun 2024 10:00:00 +0100 1041 1 5 full false The Market Affairs Podcast Episode 4: Inflation and Motor Personal Injury The Market Affairs Podcast Episode 4: Inflation and Motor Personal Injury In the fourth episode in our series on Inflation, Head of Market Affairs, Natalie Larnder is joined by Partner and Director of Strategy - Motor Personal Injury, Mark Hall, to discuss the changes seen across Motor since the release of Keoghs Inflation report published six months ago. 

]]> In the fourth episode in our series on Inflation, Head of Market Affairs, Natalie Larnder is joined by Partner and Director of Strategy - Motor Personal Injury, Mark Hall, to discuss the changes seen across Motor since the release of Keoghs Inflation report published six months ago. 

]]> Davies Group Buzzsprout-15237775 Wed, 12 Jun 2024 14:00:00 +0100 2300 1 4 full false The Market Affairs Podcast Episode 3: Inflation and Property Risks & Coverage The Market Affairs Podcast Episode 3: Inflation and Property Risks & Coverage In the third episode in our series on Inflation, Head of Market Affairs, Natalie Larnder is joined by Partner, Heather Ford, to discuss the issues impacting inflation in the property space such as an increased volume of weather events and subsidence claims.

]]> In the third episode in our series on Inflation, Head of Market Affairs, Natalie Larnder is joined by Partner, Heather Ford, to discuss the issues impacting inflation in the property space such as an increased volume of weather events and subsidence claims.

]]> Davies Group Buzzsprout-15085247 Fri, 17 May 2024 10:00:00 +0100 1657 1 3 full false The Market Affairs Podcast Episode 2: Inflation and Credit Hire The Market Affairs Podcast Episode 2: Inflation and Credit Hire In the second episode in our series on Inflation, Head of Market Affairs, Natalie Larnder is joined by Partner, Gary Herring, to discuss the main factors impacting inflation in the credit hire space over the last six months. 

]]> In the second episode in our series on Inflation, Head of Market Affairs, Natalie Larnder is joined by Partner, Gary Herring, to discuss the main factors impacting inflation in the credit hire space over the last six months. 

]]> Davies Group Buzzsprout-14906465 Wed, 17 Apr 2024 16:00:00 +0100 1339 2 2 full false The Brainwaves Podcast - Episode 5: Capacity The Brainwaves Podcast - Episode 5: Capacity In the fifth podcast from our Brain Injury Special Interest Group, SIG lead Libby Ferrie and Group member Oliver Goodman discuss the tricky issues around mental capacity.

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Oliver Goodman: ogoodman@keoghs.co.uk

]]> In the fifth podcast from our Brain Injury Special Interest Group, SIG lead Libby Ferrie and Group member Oliver Goodman discuss the tricky issues around mental capacity.

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Oliver Goodman: ogoodman@keoghs.co.uk

]]> Davies Group Buzzsprout-14813540 Tue, 02 Apr 2024 16:00:00 +0100 1962 1 5 full false Safeguarding Matters Podcast - Episode 7: How to prevent online harm Safeguarding Matters Podcast - Episode 7: How to prevent online harm In the seventh episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team shares looks at online harm and the steps that can be taken to prevent it.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In the seventh episode of The Safeguarding Matters podcast series, Lauranne Nolan, Associate in Keoghs Abuse team shares looks at online harm and the steps that can be taken to prevent it.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-14736216 Thu, 21 Mar 2024 11:00:00 +0000 475 1 7 full false Safeguarding Matters Podcast - Episode 6: 10 tasks for designated safeguard leads in schools Safeguarding Matters Podcast - Episode 6: 10 tasks for designated safeguard leads in schools As we reach the mid-point of the school year, Lauranne Nolan, Associate in Keoghs Abuse team looks at the checklist for designated safeguard leads in schools to review the current safety measures in place for students.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> As we reach the mid-point of the school year, Lauranne Nolan, Associate in Keoghs Abuse team looks at the checklist for designated safeguard leads in schools to review the current safety measures in place for students.

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-14690411 Thu, 14 Mar 2024 15:00:00 +0000 286 1 6 full false The Brainwaves Podcast - Episode 4: Experts The Brainwaves Podcast - Episode 4: Experts In the fourth podcast from our Brain Injury Special Interest Group, Alex Puddy is joined by fellow SIG member Oliver Goodman to discuss the role experts play in TBI cases. 

If you'd like to find out more, please contact:

Alex Puddy: apuddy@keoghs.co.uk

Oliver Goodman: ogoodman@keoghs.co.uk

]]> In the fourth podcast from our Brain Injury Special Interest Group, Alex Puddy is joined by fellow SIG member Oliver Goodman to discuss the role experts play in TBI cases. 

If you'd like to find out more, please contact:

Alex Puddy: apuddy@keoghs.co.uk

Oliver Goodman: ogoodman@keoghs.co.uk

]]> Davies Group Buzzsprout-14674915 Tue, 12 Mar 2024 09:00:00 +0000 1543 1 4 full false The Market Affairs Podcast, Episode 1: Inflation on PSLA The Market Affairs Podcast, Episode 1: Inflation on PSLA Our Market Affairs team is back with a new podcast series for 2024.

In this first episode, Head of Market Affairs, Natalie Larnder is joined by David Green, Barrister from 12 King's Bench Walk, to discuss the rate of inflation on Pain, Suffering and Loss of Amenity (PSLA) awards.

]]> Our Market Affairs team is back with a new podcast series for 2024.

In this first episode, Head of Market Affairs, Natalie Larnder is joined by David Green, Barrister from 12 King's Bench Walk, to discuss the rate of inflation on Pain, Suffering and Loss of Amenity (PSLA) awards.

]]> Davies Group Buzzsprout-14607955 Fri, 01 Mar 2024 14:00:00 +0000 1328 1 1 full false The Brainwaves Podcast - Episode 3: GCS & Mayo classification The Brainwaves Podcast - Episode 3: GCS & Mayo classification We are back with the third podcast from our Brain Injury Special Interest Group. This week SIG lead Libby Ferrie and Complex Injury Partner Martin McAleer take a look at the Glasgow Coma Scale and Mayo classification. 

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Martin McAleer: mmcaleer@keoghs.co.uk

]]> We are back with the third podcast from our Brain Injury Special Interest Group. This week SIG lead Libby Ferrie and Complex Injury Partner Martin McAleer take a look at the Glasgow Coma Scale and Mayo classification. 

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Martin McAleer: mmcaleer@keoghs.co.uk

]]> Davies Group Buzzsprout-14464932 Thu, 08 Feb 2024 15:00:00 +0000 1311 1 3 full false The Brainwaves Podcast - Episode 2: Initial Steps on a TBI Claim The Brainwaves Podcast - Episode 2: Initial Steps on a TBI Claim In the second podcast from our Brain Injury Special Interest Group, SIG lead Libby Ferrie and Group member Myles Govan examine the initial steps to take when dealing with a traumatic brain injury claim.

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Myles Govan: mgovan@keoghs.co.uk

]]> In the second podcast from our Brain Injury Special Interest Group, SIG lead Libby Ferrie and Group member Myles Govan examine the initial steps to take when dealing with a traumatic brain injury claim.

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Myles Govan: mgovan@keoghs.co.uk

]]> Davies Group Buzzsprout-14457559 Wed, 07 Feb 2024 16:00:00 +0000 1166 1 2 full false The Brainwaves Podcast - Episode 1: Red Flags The Brainwaves Podcast - Episode 1: Red Flags In the first of six podcasts from our Brain Injury Special Interest Group, SIG lead Libby Ferrie and fellow SIG member Alex Puddy identify the major indicators which can suggest a claimant has suffered traumatic brain injury.

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Alex Puddy: apuddy@keoghs.co.uk


]]> In the first of six podcasts from our Brain Injury Special Interest Group, SIG lead Libby Ferrie and fellow SIG member Alex Puddy identify the major indicators which can suggest a claimant has suffered traumatic brain injury.

If you'd like to find out more, please contact:

Libby Ferrie: lferrie@keoghs.co.uk

Alex Puddy: apuddy@keoghs.co.uk


]]> Davies Group Buzzsprout-14369286 Wed, 24 Jan 2024 16:00:00 +0000 851 1 1 full false The Fundamentals of Dishonesty - Episode 3: Scarcliffe v Brampton Valley Group The Fundamentals of Dishonesty - Episode 3: Scarcliffe v Brampton Valley Group In the third podcast from our Complex Injury FD SIG, Lee Cook is joined by Old Square Chambers barrister, Bruno Gil, and Keoghs Large Loss Lawyer and SIG member, Nadia Nahapiet, to delve into the case of Scarcliffe v Brampton Valley Group.

In this episode, we also introduce a brand new segment where we ask Bruno the most pressing questions from our listeners.

]]> In the third podcast from our Complex Injury FD SIG, Lee Cook is joined by Old Square Chambers barrister, Bruno Gil, and Keoghs Large Loss Lawyer and SIG member, Nadia Nahapiet, to delve into the case of Scarcliffe v Brampton Valley Group.

In this episode, we also introduce a brand new segment where we ask Bruno the most pressing questions from our listeners.

]]> Davies Group Buzzsprout-13901220 Fri, 03 Nov 2023 08:00:00 +0000 2167 1 3 full false Safeguarding Matters Podcast - Episode 5: Sharing information to safeguard children Safeguarding Matters Podcast - Episode 5: Sharing information to safeguard children In this episode, Lauranne Nolan, Associate in Keoghs Abuse team takes a look at data protection considerations when sharing personal information for child safeguarding purposes. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> In this episode, Lauranne Nolan, Associate in Keoghs Abuse team takes a look at data protection considerations when sharing personal information for child safeguarding purposes. 

If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

]]> Davies Group Buzzsprout-13699542 Mon, 02 Oct 2023 15:00:00 +0100 506 1 5 full false The Learning Noodle ep. 30: Investing in Technology - The key to strong management and good working practices The Learning Noodle ep. 30: Investing in Technology - The key to strong management and good working practices Our latest Learning Noodle Podcast episode is all about Technology Investment, and more specifically - how vital it is to pick the correct technology that suits your business needs best.

At a time when budgets are being squeezed and technological advancements are moving at such pace, organizations must start to invest in the correct technology for their people and processes.

This week our podcast host and learning expert, Craig Hamill is joined by  Laura Campbell, Strategic Business Development Director at ASAPP, specialists in artificial intelligence and machine learning products.

Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers.

When we think about today's modern workforce and organization, how many organizations are still working with poor management, outdated working practices and a lack of investment in technology?

To find out why technology investment might be the solution you're looking for, listen to our latest episode.

]]> Our latest Learning Noodle Podcast episode is all about Technology Investment, and more specifically - how vital it is to pick the correct technology that suits your business needs best.

At a time when budgets are being squeezed and technological advancements are moving at such pace, organizations must start to invest in the correct technology for their people and processes.

This week our podcast host and learning expert, Craig Hamill is joined by  Laura Campbell, Strategic Business Development Director at ASAPP, specialists in artificial intelligence and machine learning products.

Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers.

When we think about today's modern workforce and organization, how many organizations are still working with poor management, outdated working practices and a lack of investment in technology?

To find out why technology investment might be the solution you're looking for, listen to our latest episode.

]]> Davies Group Buzzsprout-13402622 Wed, 16 Aug 2023 06:00:00 +0100 3635 1 30 full false The Fundamentals of Dishonesty - Episode 2: Kumari v Kumar & Advantage Insurance The Fundamentals of Dishonesty - Episode 2: Kumari v Kumar & Advantage Insurance In the second podcast from our Complex Injury FD SIG, Lee Cook is joined by Keoghs case lead, Rob Gray, and Nine St John Street barrister, Julie-Anne Luck, to discuss their huge result in Kumari v Kumar & Advantage Insurance.

In particular the team analyse the ground-breaking costs protection order which punctuated the case, looking at the pitfalls and advantages of employing such a strategy. Dive straight into the podcast, or catch up on the case background here.

]]> In the second podcast from our Complex Injury FD SIG, Lee Cook is joined by Keoghs case lead, Rob Gray, and Nine St John Street barrister, Julie-Anne Luck, to discuss their huge result in Kumari v Kumar & Advantage Insurance.

In particular the team analyse the ground-breaking costs protection order which punctuated the case, looking at the pitfalls and advantages of employing such a strategy. Dive straight into the podcast, or catch up on the case background here.

]]> Davies Group Buzzsprout-13363173 Mon, 07 Aug 2023 16:00:00 +0100 2608 1 2 full false The Learning Noodle ep. 29: Navigating Multi-Stakeholder Onboarding: Overcoming Challenges and Shared Ownership The Learning Noodle ep. 29: Navigating Multi-Stakeholder Onboarding: Overcoming Challenges and Shared Ownership This week’s episode, is all about onboarding your new starters, more specifically, learning how to navigate multiple stakeholders in the process. We will be chatting about topics surrounding: 

  • The challenges faced in the onboarding process and how to overcome them, 
  • Enhancing collaboration between stakeholders, 
  • Exploring how shared ownership plays a vital role in a successful onboarding programme

This week our usual host and L&D expert, Craig Hamill, is joining as a guest to discuss everything onboarding with host, Sean Turner.

]]> This week’s episode, is all about onboarding your new starters, more specifically, learning how to navigate multiple stakeholders in the process. We will be chatting about topics surrounding: 

  • The challenges faced in the onboarding process and how to overcome them, 
  • Enhancing collaboration between stakeholders, 
  • Exploring how shared ownership plays a vital role in a successful onboarding programme

This week our usual host and L&D expert, Craig Hamill, is joining as a guest to discuss everything onboarding with host, Sean Turner.

]]> Davies Group Buzzsprout-13322141 Wed, 02 Aug 2023 06:00:00 +0100 2609 1 29 full false The Learning Noodle ep. 28: The Need for Human Connection: Sharing Knowledge and Learning from Others The Learning Noodle ep. 28: The Need for Human Connection: Sharing Knowledge and Learning from Others Is the value of personal interactions and the exchange of knowledge being overlooked in today’s climate? 

We know that technological advancements have provided us with various means of accessing information, but how and why should human connection still play a vital role in sharing knowledge and learning from others. 

In this latest episode of The Learning Noodle Podcast, host Craig Hamill is joined by Helen Marshal, Chief Learning Officer at THRIVE.

THRIVE is the industry's fastest-growing learning technology company that has made its mission to build and offer a truly modern unique learning experience completely from scratch.

]]> Is the value of personal interactions and the exchange of knowledge being overlooked in today’s climate? 

We know that technological advancements have provided us with various means of accessing information, but how and why should human connection still play a vital role in sharing knowledge and learning from others. 

In this latest episode of The Learning Noodle Podcast, host Craig Hamill is joined by Helen Marshal, Chief Learning Officer at THRIVE.

THRIVE is the industry's fastest-growing learning technology company that has made its mission to build and offer a truly modern unique learning experience completely from scratch.

]]> Davies Group Buzzsprout-13244778 Wed, 19 Jul 2023 06:00:00 +0100 3098 1 28 full false The Learning Noodle ep. 27: Getting a Day Back in Your Calendar, Every Week The Learning Noodle ep. 27: Getting a Day Back in Your Calendar, Every Week
  • Have you ever looked at your calendar and thought I spend hours on end in meetings?
  • When am I actually going to get work done?
  • Do you ever find there is no time to do the right things?

    • If you have ever asked yourself one of these questions, this week's Learning Noodle Podcast episode could your lifesaver!

    Some organisation are considering a 4 day week, so you are probably starting to become curious about how on earth you will fit five days of work into four?

    By implementing the right changes and strategies to take responsibility and ownership for where, when and how we spend our time, we can shape our work-day in the most ideal way.

    If you want to find out how you can get a day back in your diary listen to our guest,  Paul Holbrook, the founder and Managing Director at Diary Detox - a company devoted to helping managers and organisations recover ‘slack time’, get results and stay healthy.

    ]]>
  • Have you ever looked at your calendar and thought I spend hours on end in meetings?
  • When am I actually going to get work done?
  • Do you ever find there is no time to do the right things?

    • If you have ever asked yourself one of these questions, this week's Learning Noodle Podcast episode could your lifesaver!

    Some organisation are considering a 4 day week, so you are probably starting to become curious about how on earth you will fit five days of work into four?

    By implementing the right changes and strategies to take responsibility and ownership for where, when and how we spend our time, we can shape our work-day in the most ideal way.

    If you want to find out how you can get a day back in your diary listen to our guest,  Paul Holbrook, the founder and Managing Director at Diary Detox - a company devoted to helping managers and organisations recover ‘slack time’, get results and stay healthy.

    ]]>     Davies Group Buzzsprout-13163626 Wed, 05 Jul 2023 09:00:00 +0100 3189 1 27 full false     The Learning Noodle ep. 26: How is digital transformation altering financial services when it comes to CX? The Learning Noodle ep. 26: How is digital transformation altering financial services when it comes to CX? On the latest episode of the Learning Noodle podcast, we learn all about how digital transformation is changing the way people interact with banks and financial institutions. When we look at customer engagement through to back-office operations, one of the current hottest topics in financial institutions is digital. 

    People are living and breathing digital, there is a shift in how we can move and keep up with the pace while still remaining competitive and meeting the expectations of the customer.

    ]]>     On the latest episode of the Learning Noodle podcast, we learn all about how digital transformation is changing the way people interact with banks and financial institutions. When we look at customer engagement through to back-office operations, one of the current hottest topics in financial institutions is digital. 

    People are living and breathing digital, there is a shift in how we can move and keep up with the pace while still remaining competitive and meeting the expectations of the customer.

    ]]>     Davies Group Buzzsprout-13074223 Wed, 21 Jun 2023 01:00:00 +0100 2298 1 26 full false     The Learning Noodle ep. 25: The Resilience Handbook The Learning Noodle ep. 25: The Resilience Handbook Today’s Learning Noodle Podcast is all about Resilience, but why should we care? Well resilience can manifest in various aspects of our lives and can impact us in many ways. It empowers us as individuals, as well as communities and organisations, that we may be a part of, to survive and thrive in the face of adversity. The question is if you have Resilience can you emerge to be stronger, overcome obstacles if you have the right tools, strategies and mindset in place or is it simply a fixed trait and through daunting times and personal challenges you have all good intentions to build and foster resilience when overused it can back-fire and potentially get in the way. 


     Sukhvinder Pabial, works for Marks and Spencer as their L&D Delivery Ops and Lead, but he also has a passion for this subject which has led to Sukh writing and publishing 'The Resilience Handbook' to provide a practical understanding of resilience.

    ]]>     Today’s Learning Noodle Podcast is all about Resilience, but why should we care? Well resilience can manifest in various aspects of our lives and can impact us in many ways. It empowers us as individuals, as well as communities and organisations, that we may be a part of, to survive and thrive in the face of adversity. The question is if you have Resilience can you emerge to be stronger, overcome obstacles if you have the right tools, strategies and mindset in place or is it simply a fixed trait and through daunting times and personal challenges you have all good intentions to build and foster resilience when overused it can back-fire and potentially get in the way. 


     Sukhvinder Pabial, works for Marks and Spencer as their L&D Delivery Ops and Lead, but he also has a passion for this subject which has led to Sukh writing and publishing 'The Resilience Handbook' to provide a practical understanding of resilience.

    ]]>     Davies Group Buzzsprout-12989140 Tue, 06 Jun 2023 16:00:00 +0100 2529 full false     Safeguarding Matters Podcast: Episode 4 Safeguarding Matters Podcast: Episode 4 In this episode, Lauranne Nolan, Associate, is joined by Chris Wilson, Associate in Keoghs Abuse team, to discuss the Government's response to the final report by the independent inquiry into child sexual abuse. 

    If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

    ]]>     In this episode, Lauranne Nolan, Associate, is joined by Chris Wilson, Associate in Keoghs Abuse team, to discuss the Government's response to the final report by the independent inquiry into child sexual abuse. 

    If you have any queries or would like to chat through the topics covered, please do not hesitate to get in touch.

    ]]>     Davies Group Buzzsprout-12980533 Mon, 05 Jun 2023 15:00:00 +0100 603 1 4 full false     The Learning Noodle ep. 24: How organisations can grow through change with CX transformation The Learning Noodle ep. 24: How organisations can grow through change with CX transformation This week’s episode of the learning noodles we are looking at how many organizations are evolving and going through periods of change. Either as a result of customer demand or employee demand. Organisations who heavily rely on customer loyalty and satisfaction to thrive and survive have to set expectations, and ultimately understand how this impacts on your organization's culture along with  employee and customer experience. 

    ]]>     This week’s episode of the learning noodles we are looking at how many organizations are evolving and going through periods of change. Either as a result of customer demand or employee demand. Organisations who heavily rely on customer loyalty and satisfaction to thrive and survive have to set expectations, and ultimately understand how this impacts on your organization's culture along with  employee and customer experience. 

    ]]>     Davies Group Buzzsprout-12874308 Thu, 18 May 2023 16:00:00 +0100 1792 full false     The Learning Noodle ep. 23: The Power of Digital Learning: What Do You Need To Consider For Success The Learning Noodle ep. 23: The Power of Digital Learning: What Do You Need To Consider For Success Davies Group Buzzsprout-12677401 Tue, 18 Apr 2023 21:00:00 +0100 2181 full false The Learning Noodle ep. 22: How Technology and Engagement is Transforming Workplace Culture The Learning Noodle ep. 22: How Technology and Engagement is Transforming Workplace Culture  Organisations of all sizes are facing competition in attracting and retaining talent. When you combine this with the changing demands of the workforce and change in workplace roles, how can organisations use technology and make sure their people are engaged, to support the demands of evolving workplace cultures. Today going to explore how Dell Technologies are using technology and approaching engagement to transform their workplace culture. 

    ]]>      Organisations of all sizes are facing competition in attracting and retaining talent. When you combine this with the changing demands of the workforce and change in workplace roles, how can organisations use technology and make sure their people are engaged, to support the demands of evolving workplace cultures. Today going to explore how Dell Technologies are using technology and approaching engagement to transform their workplace culture. 

    ]]>     Davies Group Buzzsprout-12586187 Tue, 04 Apr 2023 15:00:00 +0100 2935 full false     The Learning Noodle ep. 21: The future of employee experience: People are our biggest investment The Learning Noodle ep. 21: The future of employee experience: People are our biggest investment With organisations changing at fast pace whether that is hybrid working or more digitalisation, with increased expectations on personalised employee experiences, and the war on talent. Is it clear what the future of employee experience is? 

    On this episode of the Learning Noodle podcast, we are going to explore the challenges, opportunities and what organisations need to do, to evolve EX for future success.  

    ]]>     With organisations changing at fast pace whether that is hybrid working or more digitalisation, with increased expectations on personalised employee experiences, and the war on talent. Is it clear what the future of employee experience is? 

    On this episode of the Learning Noodle podcast, we are going to explore the challenges, opportunities and what organisations need to do, to evolve EX for future success.  

    ]]>     Davies Group Buzzsprout-12487170 Tue, 21 Mar 2023 18:00:00 +0000 2435 full false     The Fundamentals of Dishonesty Podcast - Episode 1 The Fundamentals of Dishonesty Podcast - Episode 1 Following a series of successful high value fundamental dishonesty decisions at trial, our Complex Injury team have formed a special interest group to help insurers navigate the difficult area of FD in complex cases. To mark the launch, SIG lead Lee Cook hosts a podcast with fellow member Liam Walsh and Michael O'Neill, barrister at Nine St John Street Chambers, to analyse key points from the big cases of 2022.

    ]]>     Following a series of successful high value fundamental dishonesty decisions at trial, our Complex Injury team have formed a special interest group to help insurers navigate the difficult area of FD in complex cases. To mark the launch, SIG lead Lee Cook hosts a podcast with fellow member Liam Walsh and Michael O'Neill, barrister at Nine St John Street Chambers, to analyse key points from the big cases of 2022.

    ]]>     Davies Group Buzzsprout-12446991 Wed, 15 Mar 2023 16:00:00 +0000 2874 1 1 full false     Safeguarding Matters Podcast: Episode 3 Safeguarding Matters Podcast: Episode 3 In this episode, Lauranne Nolan, Associate, is joined by Vanessa Latham, Partner in Keoghs Legacy team, to discuss how to effectively manage safeguarding allegations from an employment perspective.

    ]]>     In this episode, Lauranne Nolan, Associate, is joined by Vanessa Latham, Partner in Keoghs Legacy team, to discuss how to effectively manage safeguarding allegations from an employment perspective.

    ]]>     Davies Group Buzzsprout-12413357 Fri, 10 Mar 2023 12:00:00 +0000 808 1 3 full false     The Learning Noodle: Malcolm Taylor Ep. 20 - Senior People Development manager The Learning Noodle: Malcolm Taylor Ep. 20 - Senior People Development manager In this latest Learning Noodle podcast, our guest is Malcolm Taylor, who is the Senior People Development Manager from The Meteorological Office. Malcolm oversees all learning and people development activities outside of formal operational meteorological training. He is committed to creating awareness around what learning is, as well as enabling the organisation to mature towards an embedded learning culture, that’s built around collective responsibility for co-design, co-creation of our learning content.  

    The Met Office have been making key considerations and changes to be prepared for the future of workplace learning, so this podcast provides an opportunity to showcase how learning is being approached, focusing on: 

    •Culture change by embracing different methods of learning 

    •Embedding more learning in the flow of work 

    •Creating an L&D ecosystem for employees and line managers taking ownership for learning 

    •How social learning through communities of practice is transforming the learner experience 

    ]]>     In this latest Learning Noodle podcast, our guest is Malcolm Taylor, who is the Senior People Development Manager from The Meteorological Office. Malcolm oversees all learning and people development activities outside of formal operational meteorological training. He is committed to creating awareness around what learning is, as well as enabling the organisation to mature towards an embedded learning culture, that’s built around collective responsibility for co-design, co-creation of our learning content.  

    The Met Office have been making key considerations and changes to be prepared for the future of workplace learning, so this podcast provides an opportunity to showcase how learning is being approached, focusing on: 

    •Culture change by embracing different methods of learning 

    •Embedding more learning in the flow of work 

    •Creating an L&D ecosystem for employees and line managers taking ownership for learning 

    •How social learning through communities of practice is transforming the learner experience 

    ]]>     Davies Group Buzzsprout-12394572 Tue, 07 Mar 2023 19:00:00 +0000 2173 full false     Market Affairs: An update on the DCP Market Affairs: An update on the DCP The ninth episode in our Market Affairs podcast series is now available to download.

    In this episode, Calum McPhail is joined by Andrew Price and Gavin Miller, who are the Project Lead and Technical Lead for DCP implementation at Keoghs, to provide a further update on the scheme now it has been mandated for close to six months.

    ]]>     The ninth episode in our Market Affairs podcast series is now available to download.

    In this episode, Calum McPhail is joined by Andrew Price and Gavin Miller, who are the Project Lead and Technical Lead for DCP implementation at Keoghs, to provide a further update on the scheme now it has been mandated for close to six months.

    ]]>     Davies Group Buzzsprout-12392628 Tue, 07 Mar 2023 16:00:00 +0000 1241 1 9 full false     Fighting Fraud - Evidence requirements direct from the Advocates Fighting Fraud - Evidence requirements direct from the Advocates In our latest Fighting Fraud podcast, Ruth is joined by Natalie Green and Adam Chadwick from Keoghs Advocacy for a fascinating discussion on the most important evidence and tactics when a case goes to trial.

    ]]>     In our latest Fighting Fraud podcast, Ruth is joined by Natalie Green and Adam Chadwick from Keoghs Advocacy for a fascinating discussion on the most important evidence and tactics when a case goes to trial.

    ]]>     Davies Group Buzzsprout-12366878 Fri, 03 Mar 2023 11:00:00 +0000 2667 1 14 full false     The Learning Noodle ep. 19: Meet the brain to help improve your learning and memory The Learning Noodle ep. 19: Meet the brain to help improve your learning and memory Imagine what you could achieve if you knew more about your brain? With neuroscientific interests in learning and memory on the increase, what better place to find out more about the brain and how it works to improve our memory and the way we learn. In this latest Learning Noodle podcast, our guest is Lauren Waldman, who is the founder of ‘Learning Pirate’. Lauren has a passion and purpose to evolve the way we learn, promoting a stronger understanding and awareness of the importance of our brain. As well as sharing tips and techniques, this podcast also includes:  

    • What we need to know and why should we care 
    • How we work with the function of the brain 
    • How we train the brain to optimise how we work with it 
    • How we use the knowledge of the brain to improve the way we learn and retain knowledge 

     

    ]]>     Imagine what you could achieve if you knew more about your brain? With neuroscientific interests in learning and memory on the increase, what better place to find out more about the brain and how it works to improve our memory and the way we learn. In this latest Learning Noodle podcast, our guest is Lauren Waldman, who is the founder of ‘Learning Pirate’. Lauren has a passion and purpose to evolve the way we learn, promoting a stronger understanding and awareness of the importance of our brain. As well as sharing tips and techniques, this podcast also includes:  

    • What we need to know and why should we care 
    • How we work with the function of the brain 
    • How we train the brain to optimise how we work with it 
    • How we use the knowledge of the brain to improve the way we learn and retain knowledge 

     

    ]]>     Davies Group Buzzsprout-12303345 Wed, 22 Feb 2023 08:00:00 +0000 2490 full false     Credit Hire Podcast Part 2: Mitigating emerging risks Credit Hire Podcast Part 2: Mitigating emerging risks The second episode in our Keoghs Credit Hire podcast series is now available to download.
     
    In the second of two episodes looking at the year ahead in the world of credit hire, Gary Herring, Partner, is joined by Scott Croft and Kaveh Rashid, Associate Solicitors, to discuss how compensators might address emerging risks in the form of electric vehicles, repair inflation, validation of potentially fraudulent claims, credit hire in the MOJ portal, BHR rebuttals and impecuniosity disclosure. 

    ]]>     The second episode in our Keoghs Credit Hire podcast series is now available to download.
     
    In the second of two episodes looking at the year ahead in the world of credit hire, Gary Herring, Partner, is joined by Scott Croft and Kaveh Rashid, Associate Solicitors, to discuss how compensators might address emerging risks in the form of electric vehicles, repair inflation, validation of potentially fraudulent claims, credit hire in the MOJ portal, BHR rebuttals and impecuniosity disclosure. 

    ]]>     Davies Group Buzzsprout-12200785 Tue, 07 Feb 2023 09:00:00 +0000 2130 1 2 full false     Credit Hire Podcast Part 1: What’s on the horizon in 2023? Credit Hire Podcast Part 1: What’s on the horizon in 2023? In this episode, Gary Herring, Partner, is joined by Gabrielle Robinson, and Aidan O'Driscoll both Client Support Managers in the first of two episodes looking at what may be coming down the tracks in the world of credit hire over the next twelve months.

    ]]>     In this episode, Gary Herring, Partner, is joined by Gabrielle Robinson, and Aidan O'Driscoll both Client Support Managers in the first of two episodes looking at what may be coming down the tracks in the world of credit hire over the next twelve months.

    ]]>     Davies Group Buzzsprout-12144752 Mon, 30 Jan 2023 10:00:00 +0000 1385 1 1 full false     The Learning Noodle ep. 18: Measuring the impact of learning and development is difficult but possible The Learning Noodle ep. 18: Measuring the impact of learning and development is difficult but possible In-depth dive into the importance of L&D and how to harness its benefits

            This week we will be focusing on the importance of Learning and Development and how to find evidence of its positive effects. Special guest Kevin M Yates, The L&D Detective  and podcast host Ben Hurrell, Head of Learning Experiences discuss whether togetherness brings an energy that was lost during the pandemic.

    ]]>     In-depth dive into the importance of L&D and how to harness its benefits

            This week we will be focusing on the importance of Learning and Development and how to find evidence of its positive effects. Special guest Kevin M Yates, The L&D Detective  and podcast host Ben Hurrell, Head of Learning Experiences discuss whether togetherness brings an energy that was lost during the pandemic.

    ]]>     Davies Group Buzzsprout-11863855 Thu, 22 Dec 2022 10:00:00 +0000 2168 1 18 full false     Safeguarding Matters Podcast: Episode 2 Safeguarding Matters Podcast: Episode 2 The second episode in our Keoghs Safeguarding Matters podcast series is now available to download, discussing the final IICSA report released a few weeks ago.

    In this episode, Ian Carroll, Head of Abuse at Keoghs, is joined by Lauranne Nolan, Associate, to take a look at the final report and some of the recommendations that apply to safeguarding.

    ]]>     The second episode in our Keoghs Safeguarding Matters podcast series is now available to download, discussing the final IICSA report released a few weeks ago.

    In this episode, Ian Carroll, Head of Abuse at Keoghs, is joined by Lauranne Nolan, Associate, to take a look at the final report and some of the recommendations that apply to safeguarding.

    ]]>     Davies Group Buzzsprout-11903323 Tue, 20 Dec 2022 09:00:00 +0000 663 1 2 full false     Fighting Fraud: Recoveries Fighting Fraud: Recoveries Episode 13 of our Fighting Fraud Podcast may prove unlucky for some as Ruth discusses strategies for recovering costs from fraudulent claimants with Karen Berry, Technical Manager in our Enforcements team.

    ]]>     Episode 13 of our Fighting Fraud Podcast may prove unlucky for some as Ruth discusses strategies for recovering costs from fraudulent claimants with Karen Berry, Technical Manager in our Enforcements team.

    ]]>     Davies Group Buzzsprout-11857658 Mon, 12 Dec 2022 16:00:00 +0000 1874 1 13 full false     The Learning Noodle ep. 17: The importance of alignment and retention when in person. The Learning Noodle ep. 17: The importance of alignment and retention when in person. The importance of bringing people together in person to collaborate, does it bring an energy that was lost during the pandemic? It provides the space for people to connect, share thoughts and ideas and build relationships to continue exploring what’s possible together or how challenges could be overcome.

    ]]>     The importance of bringing people together in person to collaborate, does it bring an energy that was lost during the pandemic? It provides the space for people to connect, share thoughts and ideas and build relationships to continue exploring what’s possible together or how challenges could be overcome.

    ]]>     Davies Group Buzzsprout-11780058 Mon, 05 Dec 2022 08:00:00 +0000 2107 full false     Fighting Fraud: Sanctions Fighting Fraud: Sanctions The twelfth episode of our Fighting Fraud podcast is available now, taking a closer look at sanctions. In our latest episode, Ruth Needham and fraud colleagues, Danny Newton and Sarah Moat, explore the options available when a defendant wishes to take the matter further following a successful defence.

    ]]>     The twelfth episode of our Fighting Fraud podcast is available now, taking a closer look at sanctions. In our latest episode, Ruth Needham and fraud colleagues, Danny Newton and Sarah Moat, explore the options available when a defendant wishes to take the matter further following a successful defence.

    ]]>     Davies Group Buzzsprout-11629303 Fri, 04 Nov 2022 10:00:00 +0000 1545 1 12 full false     Market Affairs: DCP post-mandation Market Affairs: DCP post-mandation Davies Group Buzzsprout-11579651 Thu, 27 Oct 2022 15:00:00 +0100 976 1 8 full false The Learning Noodle ep. 16: How has the L&D world changed throughout and as a result of Covid 19? The Learning Noodle ep. 16: How has the L&D world changed throughout and as a result of Covid 19? In a world where face-to-face training was no longer an option, special guest Simon Newton, Learning & Development Leader at Autoglass and podcast host Ben Hurrell, Head of Learning Experiences discuss the challenges of taking sessions online overnight as well as the future of L&D and the adoption of 'blended' learning over the next few years.

    ]]>     In a world where face-to-face training was no longer an option, special guest Simon Newton, Learning & Development Leader at Autoglass and podcast host Ben Hurrell, Head of Learning Experiences discuss the challenges of taking sessions online overnight as well as the future of L&D and the adoption of 'blended' learning over the next few years.

    ]]>     Davies Group Buzzsprout-11571588 Wed, 26 Oct 2022 11:00:00 +0100 2132 full false     Safeguarding Matters Podcast: Episode 1 Safeguarding Matters Podcast: Episode 1 The first episode in our Keoghs Safeguarding Matters podcast series is now available to download, discussing updated guidance for safeguarding in education.

     In this episode, Ian Carroll, Head of Abuse at Keoghs, is joined by Lauranne Nolan, Associate, to discuss the Keeping Children Safe in Education guidance which was updated at the beginning of September.



    ]]>     The first episode in our Keoghs Safeguarding Matters podcast series is now available to download, discussing updated guidance for safeguarding in education.

     In this episode, Ian Carroll, Head of Abuse at Keoghs, is joined by Lauranne Nolan, Associate, to discuss the Keeping Children Safe in Education guidance which was updated at the beginning of September.



    ]]>     Davies Group Buzzsprout-11330197 Fri, 16 Sep 2022 10:00:00 +0100 482 1 1 full false     The Learning Noodle ep. 15: The impact of L&D on retention rates The Learning Noodle ep. 15: The impact of L&D on retention rates With the growing issues around retention rates, special guest Jesse Burcham, Vice President of Training & Operations at PFSbrands and podcast host Ben Hurrell, Head of Learning Experiences get down to the potential root causes of why employees leave organisations and how a good L&D strategy and career pathway can help stem the flow of people.

    ]]>     With the growing issues around retention rates, special guest Jesse Burcham, Vice President of Training & Operations at PFSbrands and podcast host Ben Hurrell, Head of Learning Experiences get down to the potential root causes of why employees leave organisations and how a good L&D strategy and career pathway can help stem the flow of people.

    ]]>     Davies Group Buzzsprout-11268245 Tue, 06 Sep 2022 10:00:00 +0100 1826 Learning experiences full false     The Learning Noodle ep. 14: Global challenges and contact centre resilience The Learning Noodle ep. 14: Global challenges and contact centre resilience Ben Hurrell, Head of Learning Experiences & Leigh Hopwood, CEO of the Call Centre Management Association (CCMA) explore how rising living costs and vulnerable customers impact the mindset of leaders and agents.

    Through the discussion our audio pilots  discuss how best to use learning to equip agents, boosting their resilience and helping them persevere through the bumpy road ahead. 

    ]]>     Ben Hurrell, Head of Learning Experiences & Leigh Hopwood, CEO of the Call Centre Management Association (CCMA) explore how rising living costs and vulnerable customers impact the mindset of leaders and agents.

    Through the discussion our audio pilots  discuss how best to use learning to equip agents, boosting their resilience and helping them persevere through the bumpy road ahead. 

    ]]>     Davies Group Buzzsprout-11147847 Tue, 16 Aug 2022 16:00:00 +0100 2021 Learning experiences full false     Fighting Fraud: Fixed Recoverable Costs Fighting Fraud: Fixed Recoverable Costs In this podcast, Ruth Needham is joined by Partners, Ben Leech and Danny Newton to discuss planned changes to the fixed recoverable costs regime and what it might mean for fraud investigations.

              

    ]]>     In this podcast, Ruth Needham is joined by Partners, Ben Leech and Danny Newton to discuss planned changes to the fixed recoverable costs regime and what it might mean for fraud investigations.

              

    ]]>     Davies Group Buzzsprout-11100737 Mon, 08 Aug 2022 16:00:00 +0100 1470 1 11 full false     Fighting Fraud: A shifting landscape Fighting Fraud: A shifting landscape In the tenth episode of our Fighting Fraud podcast, Ruth is joined by Adele Sumner, Head of Fraud at RSA, to shine a light on how insurance fraud is evolving and the external factors at play.

    ]]>     In the tenth episode of our Fighting Fraud podcast, Ruth is joined by Adele Sumner, Head of Fraud at RSA, to shine a light on how insurance fraud is evolving and the external factors at play.

    ]]>     Davies Group Buzzsprout-11087043 Fri, 05 Aug 2022 16:00:00 +0100 1918 1 10 full false     Market Affairs: The DCP Market Affairs: The DCP The seventh episode in our Market Affairs podcast series is now available to download, discussing The DCP.  In this episode, Natalie Larnder is joined by Andrew Price and Gavin Miller, who are the Project Lead and Technical Lead for DCP implementation at Keoghs, to provide an update on the Damages Claims Portal Pilot Scheme.

    ]]>     The seventh episode in our Market Affairs podcast series is now available to download, discussing The DCP.  In this episode, Natalie Larnder is joined by Andrew Price and Gavin Miller, who are the Project Lead and Technical Lead for DCP implementation at Keoghs, to provide an update on the Damages Claims Portal Pilot Scheme.

    ]]>     Davies Group Buzzsprout-11086084 Fri, 05 Aug 2022 12:00:00 +0100 982 1 7 full false     The Learning Noodle ep. 13: The pressure of the decision maker The Learning Noodle ep. 13: The pressure of the decision maker How do great leaders know how to make the right decisions?

    Ben Hurrell, Head of Learning Experiences returns with Deborah Challinor, Expert in Leadership development & Partner at Sionic to discuss the difficulties leaders have in making tough calls, and how many times they have to choose a path with imperfect or incomplete information. These decisions tend to involve large budgets or affect operations or employees.

    ]]>     How do great leaders know how to make the right decisions?

    Ben Hurrell, Head of Learning Experiences returns with Deborah Challinor, Expert in Leadership development & Partner at Sionic to discuss the difficulties leaders have in making tough calls, and how many times they have to choose a path with imperfect or incomplete information. These decisions tend to involve large budgets or affect operations or employees.

    ]]>     Davies Group Buzzsprout-11004166 Thu, 21 Jul 2022 14:00:00 +0100 2177 Learning experiences full false     The Learning Noodle ep. 12: Breaking down obstacles to achieve DEI success The Learning Noodle ep. 12: Breaking down obstacles to achieve DEI success In this episode Senior Learning Experiences Consultant, Tim Gonulalan takes over as host and is joined by Diversity, Equity & Inclusion (DEI) Consultant, Hayley Bennett, to talk about DEI and why it’s so important for businesses to keep this at the forefront of what they do. 

    The episode explores the lack of comfort colleagues face when it comes to diversity, performative marketing gestures that companies can take, and why it’s important to have representation in the decision making process to avoid any social media mishaps!


    ]]>     In this episode Senior Learning Experiences Consultant, Tim Gonulalan takes over as host and is joined by Diversity, Equity & Inclusion (DEI) Consultant, Hayley Bennett, to talk about DEI and why it’s so important for businesses to keep this at the forefront of what they do. 

    The episode explores the lack of comfort colleagues face when it comes to diversity, performative marketing gestures that companies can take, and why it’s important to have representation in the decision making process to avoid any social media mishaps!


    ]]>     Davies Group Buzzsprout-11004118 Thu, 21 Jul 2022 09:00:00 +0100 2712 Learning experiences full false     Market Affairs: The OIC Portal and Whiplash Judgments Market Affairs: The OIC Portal and Whiplash Judgments The sixth episode in our Market Affairs podcast series is now available to download, discussing The OIC Portal.

    In this episode, Natalie Larnder is joined by Keoghs Technical Director, Mark Hall, to take an in-depth look at the OIC Portal update and consider the recent whiplash judgments.


    ]]>     The sixth episode in our Market Affairs podcast series is now available to download, discussing The OIC Portal.

    In this episode, Natalie Larnder is joined by Keoghs Technical Director, Mark Hall, to take an in-depth look at the OIC Portal update and consider the recent whiplash judgments.


    ]]>     Davies Group Buzzsprout-10927128 Fri, 08 Jul 2022 17:00:00 +0100 2192 1 6 full false     The Learning Noodle ep. 10: The role of innovation in delivering "profitable relevance" The Learning Noodle ep. 10: The role of innovation in delivering "profitable relevance" Innovation is an often talked about is skills and behaviour... but what sits behind the mystery? Why is it important? Whose responsibility is it... 

    Podcast host and Head of Learning Experiences, Ben Hurrell is joined by Innovation Advisor and Author, Elvin Turner to explore what innovation is, how you can make it happen and why L&D & CX teams can benefit from implementing this behaviour.

    ]]>     Innovation is an often talked about is skills and behaviour... but what sits behind the mystery? Why is it important? Whose responsibility is it... 

    Podcast host and Head of Learning Experiences, Ben Hurrell is joined by Innovation Advisor and Author, Elvin Turner to explore what innovation is, how you can make it happen and why L&D & CX teams can benefit from implementing this behaviour.

    ]]>     Davies Group Buzzsprout-10842444 Thu, 23 Jun 2022 14:00:00 +0100 1977 Learning experiences full false     The Learning Noodle ep. 11: Using learning technology and data to track ROI The Learning Noodle ep. 11: Using learning technology and data to track ROI Learning technology such as knowledge retention platforms are increasingly being used to track and achieve positive ROI on learning experiences.

    Peter Riber, Head of Digital Learning joins podcast host Ben Hurrell, Head of Learning Experiences to explore the processes organisations need to follow, the technical considerations and the role of internal consultancy to deliver epic results through digital learning.

    ]]>     Learning technology such as knowledge retention platforms are increasingly being used to track and achieve positive ROI on learning experiences.

    Peter Riber, Head of Digital Learning joins podcast host Ben Hurrell, Head of Learning Experiences to explore the processes organisations need to follow, the technical considerations and the role of internal consultancy to deliver epic results through digital learning.

    ]]>     Davies Group Buzzsprout-10842413 Thu, 23 Jun 2022 14:00:00 +0100 2194 Learning experiences full false     The Learning Noodle ep. 9: Resilience Vs. Perseverance - Developing people to overcome adversity The Learning Noodle ep. 9: Resilience Vs. Perseverance - Developing people to overcome adversity Is resilience enough, or do we need to focus more on perseverance? 
    We can just take the pain of a problem and work through it, but what can we do to build a solution?

    This episode has Learning Noodle host Ben Hurrell,  Head of Learning Experience sitting with learning leader and Extreme running champion James Stewart, Head of People Development about employee mindset, the differences between resilience and perseverance in the workplace, and breaking through the employee comfort zone. 

    ]]>     Is resilience enough, or do we need to focus more on perseverance? 
    We can just take the pain of a problem and work through it, but what can we do to build a solution?

    This episode has Learning Noodle host Ben Hurrell,  Head of Learning Experience sitting with learning leader and Extreme running champion James Stewart, Head of People Development about employee mindset, the differences between resilience and perseverance in the workplace, and breaking through the employee comfort zone. 

    ]]>     Davies Group Buzzsprout-10763958 Thu, 09 Jun 2022 12:00:00 +0100 1754 Learning experiences full false     Market Affairs: Autonomous Vehicles and Data Market Affairs: Autonomous Vehicles and Data In this episode Natalie Larnder is joined by Strategy Consultant, Calum McPhail, to discuss autonomous vehicles and the wider data implications that as an industry we’re going to need to consider.

    ]]>     In this episode Natalie Larnder is joined by Strategy Consultant, Calum McPhail, to discuss autonomous vehicles and the wider data implications that as an industry we’re going to need to consider.

    ]]>     Davies Group Buzzsprout-10757246 Wed, 08 Jun 2022 09:00:00 +0100 779 1 5 full false     Market Affairs: Inflation Market Affairs: Inflation In this episode Natalie Larnder is joined by Head of Complex and CAT PI, Ken Young, to look at the recent headlines around inflation in the UK which officially reached its highest level in 40 years in April, at 9%.

    ]]>     In this episode Natalie Larnder is joined by Head of Complex and CAT PI, Ken Young, to look at the recent headlines around inflation in the UK which officially reached its highest level in 40 years in April, at 9%.

    ]]>     Davies Group Buzzsprout-10672117 Tue, 24 May 2022 11:00:00 +0100 1468 1 4 full false     The Learning Noodle ep. 8: Leading a team of individuals – How to get the best out of people from different worlds The Learning Noodle ep. 8: Leading a team of individuals – How to get the best out of people from different worlds The world is increasingly celebrating the individual, whether it is respecting where someone is from, their identity, their preferences or even their generation. 

    Stephen Slessor, Managing Director at Galliford Try Environment joins The Learning Noodle to discuss leadership solutions to support individual needs whilst driving positive results as a team.

    ]]>     The world is increasingly celebrating the individual, whether it is respecting where someone is from, their identity, their preferences or even their generation. 

    Stephen Slessor, Managing Director at Galliford Try Environment joins The Learning Noodle to discuss leadership solutions to support individual needs whilst driving positive results as a team.

    ]]>     Davies Group Buzzsprout-10666827 Mon, 23 May 2022 16:00:00 +0100 2614 Learning experiences full false     Fighting Fraud: Fraudulent rehabilitation claims Fighting Fraud: Fraudulent rehabilitation claims This week, Ruth is joined by Head of Fraud at Mulsanne Insurance, part of the Abacai Group, David Taylor, along with Keoghs’ Ben Leech and Matt Ruck to analyse where the insurance industry stands with fabricated or inflated rehabilitation in personal injury claims.

    ]]>     This week, Ruth is joined by Head of Fraud at Mulsanne Insurance, part of the Abacai Group, David Taylor, along with Keoghs’ Ben Leech and Matt Ruck to analyse where the insurance industry stands with fabricated or inflated rehabilitation in personal injury claims.

    ]]>     Davies Group Buzzsprout-10598641 Wed, 11 May 2022 11:00:00 +0100 1825 1 7 full false     The Learning Noodle ep. 7: How does mental wellbeing impact performance? The Learning Noodle ep. 7: How does mental wellbeing impact performance? Keith Gait, Leader at the Customer Experience Foundation brings his wealth of CX, leadership and personal experience to lead a powerful discussion on the role of mental well-being in the contact centre space. 

    Keith and Ben Hurrell, Head of Learning Experiences explore the impact of COVID and a changing world on resilient leadership skills, the challenges people face and how contact centre leaders can bring the best out of their team.

    ]]>     Keith Gait, Leader at the Customer Experience Foundation brings his wealth of CX, leadership and personal experience to lead a powerful discussion on the role of mental well-being in the contact centre space. 

    Keith and Ben Hurrell, Head of Learning Experiences explore the impact of COVID and a changing world on resilient leadership skills, the challenges people face and how contact centre leaders can bring the best out of their team.

    ]]>     Davies Group Buzzsprout-10584575 Mon, 09 May 2022 12:00:00 +0100 2577 Learning experiences full false     Fighting Fraud: Fundamental Dishonesty Fighting Fraud: Fundamental Dishonesty The seventh episode of our Fighting Fraud podcast gets into the nuts and bolts of fundamental dishonesty.  This week, Ruth is joined by Keoghs Partner Danny Newton, and Director of Casualty Fraud, Emma Welsh, who are looking at every angle of fundamental dishonesty across motor and casualty claims.

    ]]>     The seventh episode of our Fighting Fraud podcast gets into the nuts and bolts of fundamental dishonesty.  This week, Ruth is joined by Keoghs Partner Danny Newton, and Director of Casualty Fraud, Emma Welsh, who are looking at every angle of fundamental dishonesty across motor and casualty claims.

    ]]>     Davies Group Buzzsprout-10483718 Fri, 22 Apr 2022 10:00:00 +0100 1965 1 6 full false     Fighting Fraud - The OIC Portal Part 2 Fighting Fraud - The OIC Portal Part 2 The sixth episode of our Fighting Fraud podcast dips another toe into the OICP waters, this time with special guest, Gee Oldford, Claims Crime Prevention Technical Controller at LV=.  Ruth continues the “never ending story” of the Portal and fraud, with Gee and Ben Leech analysing the early indicators of what we’re likely to see going forward. 

    ]]>     The sixth episode of our Fighting Fraud podcast dips another toe into the OICP waters, this time with special guest, Gee Oldford, Claims Crime Prevention Technical Controller at LV=.  Ruth continues the “never ending story” of the Portal and fraud, with Gee and Ben Leech analysing the early indicators of what we’re likely to see going forward. 

    ]]>     Davies Group Buzzsprout-10471123 Wed, 20 Apr 2022 10:00:00 +0100 2251 1 7 full false     Market Affairs: MoJ Part II whiplash consultation response Market Affairs: MoJ Part II whiplash consultation response The third episode in our Market Affairs podcast series is now available to download, discussing the MoJ Part II whiplash consultation. In this episode Natalie Larnder is joined by Ruth Needham and Gary Herring to take a closer look at the MoJ Part II whiplash consultation and what the MoJ have and haven't considered in relation to fraud and credit hire reform.

    ]]>     The third episode in our Market Affairs podcast series is now available to download, discussing the MoJ Part II whiplash consultation. In this episode Natalie Larnder is joined by Ruth Needham and Gary Herring to take a closer look at the MoJ Part II whiplash consultation and what the MoJ have and haven't considered in relation to fraud and credit hire reform.

    ]]>     Davies Group Buzzsprout-10471045 Wed, 20 Apr 2022 10:00:00 +0100 1808 1 3 full false     The Learning Noodle ep. 6: How to boost your CMeX scores and stay on top The Learning Noodle ep. 6: How to boost your CMeX scores and stay on top Water organisations have been challenged to keep up with changes in customer behaviour and increased expectations. But what are the best ways to manage customer experience to ensure that CMeX scores stay on top, now and in the future?

    Ben Hurrell is joined by Luke Cuthbertson, Consulting Director and Lee Russell, Client Solutions Director, to discuss how organisations can overcome CMeX challenges, leverage data to improve scores, and enhance CX across all channels.

    ]]>     Water organisations have been challenged to keep up with changes in customer behaviour and increased expectations. But what are the best ways to manage customer experience to ensure that CMeX scores stay on top, now and in the future?

    Ben Hurrell is joined by Luke Cuthbertson, Consulting Director and Lee Russell, Client Solutions Director, to discuss how organisations can overcome CMeX challenges, leverage data to improve scores, and enhance CX across all channels.

    ]]>     Davies Group Buzzsprout-10431904 Wed, 13 Apr 2022 16:00:00 +0100 1809 Learning experiences full false     The Learning Noodle ep. 5: How does the future of learning intersect with CX? The Learning Noodle ep. 5: How does the future of learning intersect with CX? Learning has to adapt to meet the needs of an organisation’s people, but at the same time there is an essential requirement to include the customer experience into it. 

    Ben and Learning Leader, Kelly Schmidtke take a broad deep dive into the intersection between them both that touches on reskilling, CX operations and the changing expectations of customers through omni-channel approaches.

    ]]>     Learning has to adapt to meet the needs of an organisation’s people, but at the same time there is an essential requirement to include the customer experience into it. 

    Ben and Learning Leader, Kelly Schmidtke take a broad deep dive into the intersection between them both that touches on reskilling, CX operations and the changing expectations of customers through omni-channel approaches.

    ]]>     Davies Group Buzzsprout-10401711 Fri, 08 Apr 2022 10:00:00 +0100 2681 Learning experiences full false     Fighting Fraud: Private Prosecutions Fighting Fraud: Private Prosecutions The fifth episode of our Fighting Fraud podcast is now available, looking at private prosecutions. This week Ruth is joined by Mark Stanger, Barrister and Keoghs Head of Advocacy, to discuss exactly what a private prosecution entails along with the positives and negatives to this approach when fighting insurance fraud. Mark also shares some of his more unusual experiences from trials during the pandemic.


    ]]>     The fifth episode of our Fighting Fraud podcast is now available, looking at private prosecutions. This week Ruth is joined by Mark Stanger, Barrister and Keoghs Head of Advocacy, to discuss exactly what a private prosecution entails along with the positives and negatives to this approach when fighting insurance fraud. Mark also shares some of his more unusual experiences from trials during the pandemic.


    ]]>     Davies Group Buzzsprout-10388228 Wed, 06 Apr 2022 09:00:00 +0100 1944 1 5 full false     Market Affairs: Damages Claims Portal Market Affairs: Damages Claims Portal The second episode in our Market Affairs podcast series is now available to download, discussing the Damages Claims Portal Pilot Scheme.

    In this episode Calum McPhail and Natalie Larnder examine what types of claim the pilot scheme covers, and the timeline for its roll-out.

    ]]>     The second episode in our Market Affairs podcast series is now available to download, discussing the Damages Claims Portal Pilot Scheme.

    In this episode Calum McPhail and Natalie Larnder examine what types of claim the pilot scheme covers, and the timeline for its roll-out.

    ]]>     Davies Group Buzzsprout-10381297 Tue, 05 Apr 2022 11:00:00 +0100 692 1 2 full false     Market Affairs: Highway Code Market Affairs: Highway Code The first episode in our Market Affairs podcast series is now available to download, discussing recent changes to the Highway Code which came into effect at the end of January this year.

    To kick off the series, Samantha Ramen and Natalie Larnder look at how the Highway Code has recently changed in an effort to enhance safety for all road-users – particularly those most at risk.

    ]]>     The first episode in our Market Affairs podcast series is now available to download, discussing recent changes to the Highway Code which came into effect at the end of January this year.

    To kick off the series, Samantha Ramen and Natalie Larnder look at how the Highway Code has recently changed in an effort to enhance safety for all road-users – particularly those most at risk.

    ]]>     Davies Group Buzzsprout-10331732 Mon, 28 Mar 2022 15:00:00 +0100 864 1 1 full false     Fighting Fraud: OIC Portal Fighting Fraud: OIC Portal The fourth episode in our Fighting Fraud series is now available to download, discussing where we currently stand with fraud and the OIC Portal.  This week Ruth is joined by Keoghs Partner, Ben Leech and James Babington, Motor Fraud Consultant from Ageas Insurance, to talk through their experiences so far and whether the “tap is being turned on”. 

    ]]>     The fourth episode in our Fighting Fraud series is now available to download, discussing where we currently stand with fraud and the OIC Portal.  This week Ruth is joined by Keoghs Partner, Ben Leech and James Babington, Motor Fraud Consultant from Ageas Insurance, to talk through their experiences so far and whether the “tap is being turned on”. 

    ]]>     Davies Group Buzzsprout-10331430 Mon, 28 Mar 2022 15:00:00 +0100 2040 1 4 full false     The Learning Noodle ep. 4: The hidden leadership pandemic! The Learning Noodle ep. 4: The hidden leadership pandemic! What did we forget when we were surviving? Leadership! To transform organisations from a surviving state, into one which is thriving – requires a sharp focus on leadership capability and capacity!

    David Holmes, Director of Operations, Europe & Global Segments joins The Learning Noodle to share his thoughts on how to transform a surviving organisation into a thriving one through leadership.

    ]]>     What did we forget when we were surviving? Leadership! To transform organisations from a surviving state, into one which is thriving – requires a sharp focus on leadership capability and capacity!

    David Holmes, Director of Operations, Europe & Global Segments joins The Learning Noodle to share his thoughts on how to transform a surviving organisation into a thriving one through leadership.

    ]]>     Davies Group Buzzsprout-10302727 Wed, 23 Mar 2022 14:00:00 +0000 4325 Learning experiences, full false     Fighting Fraud: Casualty Fraud Fighting Fraud: Casualty Fraud Welcome to the third episode in our 'Fighting Fraud' series. This week Ruth Needham is joined by Partner and Director of Casualty Fraud, Emma Welsh, to consider all elements of this ever-expanding area of insurance fraud. 

    ]]>     Welcome to the third episode in our 'Fighting Fraud' series. This week Ruth Needham is joined by Partner and Director of Casualty Fraud, Emma Welsh, to consider all elements of this ever-expanding area of insurance fraud. 

    ]]>     Davies Group Buzzsprout-10296944 Tue, 22 Mar 2022 16:00:00 +0000 2099 1 3 full false     Fighting Fraud: Fraud Rings Fighting Fraud: Fraud Rings In the second episode in our Fighting Fraud podcast series, Ruth Needham is joined by Keoghs Deputy Director of Fraud Rings, Sarah Moat to look at the key developments in fraud rings over the last 12 months and their predictions for how the landscape could change in the next year or two.

    ]]>     In the second episode in our Fighting Fraud podcast series, Ruth Needham is joined by Keoghs Deputy Director of Fraud Rings, Sarah Moat to look at the key developments in fraud rings over the last 12 months and their predictions for how the landscape could change in the next year or two.

    ]]>     Davies Group Buzzsprout-10253068 Tue, 15 Mar 2022 12:00:00 +0000 1453 1 2 full false     Fighting Fraud: Future Trends for 2022 Fighting Fraud: Future Trends for 2022 In this first episode, Ruth is joined by Emma Welsh, Ben Leech and Ryan Sweetnam from the Keoghs fraud team to chat through the current landscape and where the key battles will be fought as the year progresses.

    ]]>     In this first episode, Ruth is joined by Emma Welsh, Ben Leech and Ryan Sweetnam from the Keoghs fraud team to chat through the current landscape and where the key battles will be fought as the year progresses.

    ]]>     Davies Group Buzzsprout-10186603 Fri, 04 Mar 2022 07:00:00 +0000 1745 1 1 full false     The Learning Noodle Ep. 2: Is learning & development a cost or an investment? The Learning Noodle Ep. 2: Is learning & development a cost or an investment? We need to talk more about how learning can help boost NPS and bottom-line results. Learn how to make your learning & development budget a real investment that solves organisational challenges, and hear Sebastian Tindall, Head of Learning & Development at Vitality share his top tips on to how to demonstrate the value that high-performing learning teams bring to an organisation in our latest learning noodle. 

    ]]>     We need to talk more about how learning can help boost NPS and bottom-line results. Learn how to make your learning & development budget a real investment that solves organisational challenges, and hear Sebastian Tindall, Head of Learning & Development at Vitality share his top tips on to how to demonstrate the value that high-performing learning teams bring to an organisation in our latest learning noodle. 

    ]]>     Learning experience featuring Sebastian Tindall, Vitality Health Buzzsprout-10079439 Wed, 16 Feb 2022 15:00:00 +0000 2672 Learning experiences full false     The Learning Noodle ep. 3: The role of learning in the future of work: Why reskilling is such a hot topic The Learning Noodle ep. 3: The role of learning in the future of work: Why reskilling is such a hot topic Fifteen years ago, it wasn’t uncommon to work at one company, in the same role through an entire career. Look at your grandparents for example, it’s likely they worked in the same role for most of their careers. With the advances we see in technology, people now have to adapt, change and learn new skills. It isn’t uncommon to change role every few years, and people who don’t get that opportunity often leave for a new challenge elsewhere.  

    Global Leader in upskilling and reskilling, Jasper Schonenberg joins our latest noodle to share his insight on why upskilling and reskilling is so essential, plus his tops tips on how to get it right.


    ]]>     Fifteen years ago, it wasn’t uncommon to work at one company, in the same role through an entire career. Look at your grandparents for example, it’s likely they worked in the same role for most of their careers. With the advances we see in technology, people now have to adapt, change and learn new skills. It isn’t uncommon to change role every few years, and people who don’t get that opportunity often leave for a new challenge elsewhere.  

    Global Leader in upskilling and reskilling, Jasper Schonenberg joins our latest noodle to share his insight on why upskilling and reskilling is so essential, plus his tops tips on how to get it right.


    ]]>     Learning experiences featuring Jasper Schonenberg - Global Leader in upskilling and reskilling Buzzsprout-10080020 Tue, 15 Feb 2022 16:00:00 +0000 2286 Learning experiences full false     The Learning Noodle ep. 1: What can L&D professionals learn from the world of CX? The Learning Noodle ep. 1: What can L&D professionals learn from the world of CX? The CX world is constantly evolving, and the pace of change quickening. What parallels can we draw to internal customers and the world of learning and development?  Listen in as Darren Jackson, Head of People Development and Workspace at Correla reflects on how the pace of CX change is impacting learner expectations. 

    ]]>     The CX world is constantly evolving, and the pace of change quickening. What parallels can we draw to internal customers and the world of learning and development?  Listen in as Darren Jackson, Head of People Development and Workspace at Correla reflects on how the pace of CX change is impacting learner expectations. 

    ]]>     Learning experiences featuring Darren Jackson, Correla Buzzsprout-10100077 Tue, 15 Feb 2022 14:00:00 +0000 2519 Learning experiences full false     Taking Stock - Part 2 - The impact of a hard insurance market on retail Taking Stock - Part 2 - The impact of a hard insurance market on retail Kari Hansen and John McKie are joined by Willis Towers Watson's Retail Practice Leader, Kelvyn Sampson, for the second Taking Stock podcast. In this episode, our experts discuss the hard insurance market. We look at what this means for retailers across casualty and motor policies and how retailers can mitigate this risk.        

    Kari Hansen (Head of Retail), John Mckie (Partner), at Keoghs and Kelvyn Sampson (Retail Practice Lead, WTW) 

    ]]>     Kari Hansen and John McKie are joined by Willis Towers Watson's Retail Practice Leader, Kelvyn Sampson, for the second Taking Stock podcast. In this episode, our experts discuss the hard insurance market. We look at what this means for retailers across casualty and motor policies and how retailers can mitigate this risk.        

    Kari Hansen (Head of Retail), John Mckie (Partner), at Keoghs and Kelvyn Sampson (Retail Practice Lead, WTW) 

    ]]>     Kari Hansen (Head of Retail), John Mckie (Partner), at Keoghs and Kelvyn Sampson (Retail Practice Lead, WTW) Buzzsprout-10092903 Fri, 09 Apr 2021 15:00:00 +0100 1935 Keoghs, Corporate & Sector Risks, Retail full false     Remote Trials: One year on Remote Trials: One year on As we continue to work remotely and have adjusted to a new way of working for the last year, Robert Smith, Rebecca Gargan and Oliver Bingle from Keoghs legacy team have joined up for this short podcast to discuss their experiences of remote trials and what future hearings may look like.

    Robert Smith (Partner), Rebecca Gargan (Associate), Oliver Bingle (Associate) at Keoghs. www.keoghs.co.uk

    ]]>     As we continue to work remotely and have adjusted to a new way of working for the last year, Robert Smith, Rebecca Gargan and Oliver Bingle from Keoghs legacy team have joined up for this short podcast to discuss their experiences of remote trials and what future hearings may look like.

    Robert Smith (Partner), Rebecca Gargan (Associate), Oliver Bingle (Associate) at Keoghs. www.keoghs.co.uk

    ]]>     Robert Smith (Partner), Rebecca Gargan (Associate), Oliver Bingle (Associate) at Keoghs Buzzsprout-10092855 Wed, 07 Apr 2021 14:00:00 +0100 1073 Keoghs, Legacy, full false     Redress for Survivors Bill: What does this mean for survivors? Redress for Survivors Bill: What does this mean for survivors? Following our article discussing the much awaited passing of the "Redress for Survivors (Historical Child Abuse in Care) (Scotland) Bill", on this short podcast, we provide further details of the Bill, and most importantly, what this update means for survivors of historical abuse. We also look at the non-redress options for survivors, as well as who will benefit from the scheme.

    Calum Fife (Partner), Daniel Tyler (Associate) 

    ]]>     Following our article discussing the much awaited passing of the "Redress for Survivors (Historical Child Abuse in Care) (Scotland) Bill", on this short podcast, we provide further details of the Bill, and most importantly, what this update means for survivors of historical abuse. We also look at the non-redress options for survivors, as well as who will benefit from the scheme.

    Calum Fife (Partner), Daniel Tyler (Associate) 

    ]]>     Calum Fife (Partner), Daniel Tyler (Associate) at Keoghs Buzzsprout-10092845 Tue, 06 Apr 2021 14:00:00 +0100 1134 Keoghs, Legacy, Abuse full false     Case Analysis: "JXJ v The de la Salle Brothers" Case Analysis: "JXJ v The de la Salle Brothers" In 2017, the Scottish government passed the Limitation (Childhood Abuse) (Scotland) Act 2017. This was a landmark law that removed the 3 year limitation period for civil actions relating to historic abuse that occurred after 26 September 1964. In this episode, Daniel and Laura chat through the first case in which that Act was comprehensively considered, JXJ v the de la Salle Brothers.

    Daniel Tyler (Associate) Laura Baxendale (Associate and Solicitor Advocate) at Keoghs.

    ]]>     In 2017, the Scottish government passed the Limitation (Childhood Abuse) (Scotland) Act 2017. This was a landmark law that removed the 3 year limitation period for civil actions relating to historic abuse that occurred after 26 September 1964. In this episode, Daniel and Laura chat through the first case in which that Act was comprehensively considered, JXJ v the de la Salle Brothers.

    Daniel Tyler (Associate) Laura Baxendale (Associate and Solicitor Advocate) at Keoghs.

    ]]>     Daniel Tyler (Associate) Laura Baxendale (Associate and Solicitor Advocate) at Keoghs Buzzsprout-10092812 Mon, 15 Feb 2021 14:00:00 +0000 886 Keoghs, Legacy, Disease full false     Covid-19: Now and beyond Covid-19: Now and beyond Following the recent article covering the "Mental Capacity Act" in relation to care sector vaccinations, Legacy Partners Terry Zindi and Peter Kenworthy have teamed up with Associate, Shelley Hawker, for this short podcast to discuss the issues raised in more detail. 

    ]]>     Following the recent article covering the "Mental Capacity Act" in relation to care sector vaccinations, Legacy Partners Terry Zindi and Peter Kenworthy have teamed up with Associate, Shelley Hawker, for this short podcast to discuss the issues raised in more detail. 

    ]]>     Peter Kenworthy (Partner), Terry Zindi (Partner), Shelley Hawker (Associate) at Keoghs Buzzsprout-10092760 Thu, 11 Feb 2021 14:00:00 +0000 1059 Keoghs, Legacy, Disease full false     Taking Stock - Part 1 - The future of retail claims Taking Stock - Part 1 - The future of retail claims Kari Hansen and Hayley Riach team up to produce the first in a series of short podcasts elaborating on the risks detailed in in our recent Future of Retail Claims guide. The first episode delves into some of the numbers and causes underpinning changing behaviours and claim types.

    Kari Hansen (Head of Retail), Hayley Riach (Technical Lead)  at Keoghs.  www.keoghs.co.uk 

    ]]>     Kari Hansen and Hayley Riach team up to produce the first in a series of short podcasts elaborating on the risks detailed in in our recent Future of Retail Claims guide. The first episode delves into some of the numbers and causes underpinning changing behaviours and claim types.

    Kari Hansen (Head of Retail), Hayley Riach (Technical Lead)  at Keoghs.  www.keoghs.co.uk 

    ]]>     Kari Hansen (Head of Retail), Hayley Riach (Technical Lead) at Keoghs Buzzsprout-10092751 Thu, 04 Feb 2021 14:00:00 +0000 964 Keoghs, Corporate & Sector Risks, Retail full false