uPerform Fri, 22 May 2026 09:37:31 -0400 https://uperform.buzzsprout.com en-us © 2026 uPerform yes 3881c78d-54a4-5ecf-a97d-842af963c719 uPerform episodic false Buzzsprout (https://www.buzzsprout.com) uPerform https://storage.buzzsprout.com/kk04ql1e68xo1xvlhrpd7h4lzzx1?.jpg uPerform Mastering the EHR: Supporting users with on-demand microlearning in the workflow Mastering the EHR: Supporting users with on-demand microlearning in the workflow Tune in to this Becker’s Healthcare podcast episode as Derek Harley, Learning and Development System Manager for M Health Fairview and M Physicians shares how a scalable digital training platform and hybrid learning model helped his organization better enable their Epic® end-users through upgrades and workflow changes.

Learn how uPerform helped M Health Fairview and M Physicians:

  • Keep clinicians informed, trained, and supported through an eConsent rollout with learning materials available in the workflow
  • Successfully transition to delivering technical training in a virtual environment
  • Rapidly produce tip sheets, simulations, and eLearning courses, from a single recording to support an Epic consolidation project
]]> Tune in to this Becker’s Healthcare podcast episode as Derek Harley, Learning and Development System Manager for M Health Fairview and M Physicians shares how a scalable digital training platform and hybrid learning model helped his organization better enable their Epic® end-users through upgrades and workflow changes.

Learn how uPerform helped M Health Fairview and M Physicians:

  • Keep clinicians informed, trained, and supported through an eConsent rollout with learning materials available in the workflow
  • Successfully transition to delivering technical training in a virtual environment
  • Rapidly produce tip sheets, simulations, and eLearning courses, from a single recording to support an Epic consolidation project
]]> Becker's Healthcare Buzzsprout-19222341 Fri, 22 May 2026 09:00:00 -0400 1285 full false Leading Change: How CMIOs are Redefining Health IT Education Leading Change: How CMIOs are Redefining Health IT Education As technology continues to redefine healthcare delivery, the role of the CMIO is expanding beyond data and systems, and into the heart of change management. From overseeing new rollouts and system upgrades to preparing clinicians for continual transformation, CMIOs and their teams are now tasked with orchestrating how organizations learn, adapt, and thrive in a digital-first environment. Increasingly, success depends not just on implementation, but on how well clinicians are supported before, during, and long after technology goes live.

In this episode, Dr. Bryan Jarabek, Chief Medical Information Officer at M Health Fairview, joins Dr. Stephanie Lahr, Chief Medical Officer at uPerform, to explore how health systems can better navigate this era of rapid change. Together, they’ll discuss how innovation, AI, and well-structured education programs are helping organizations move beyond reactive education to proactive, scalable change enablement. 

Hear how leading health systems are redefining their approach to health IT education – creating structured training teams, unifying education across mission-critical applications, and leveraging just-in-time learning to empower their people to keep pace with technology.

As healthcare organizations look ahead to the next phase of digital transformation, this conversation will inspire IT leaders, CMIOs, and educators to rethink how they structure their training organizations to deliver lasting impact.

Views expressed are those of the speakers and do not constitute product endorsements.

]]> As technology continues to redefine healthcare delivery, the role of the CMIO is expanding beyond data and systems, and into the heart of change management. From overseeing new rollouts and system upgrades to preparing clinicians for continual transformation, CMIOs and their teams are now tasked with orchestrating how organizations learn, adapt, and thrive in a digital-first environment. Increasingly, success depends not just on implementation, but on how well clinicians are supported before, during, and long after technology goes live.

In this episode, Dr. Bryan Jarabek, Chief Medical Information Officer at M Health Fairview, joins Dr. Stephanie Lahr, Chief Medical Officer at uPerform, to explore how health systems can better navigate this era of rapid change. Together, they’ll discuss how innovation, AI, and well-structured education programs are helping organizations move beyond reactive education to proactive, scalable change enablement. 

Hear how leading health systems are redefining their approach to health IT education – creating structured training teams, unifying education across mission-critical applications, and leveraging just-in-time learning to empower their people to keep pace with technology.

As healthcare organizations look ahead to the next phase of digital transformation, this conversation will inspire IT leaders, CMIOs, and educators to rethink how they structure their training organizations to deliver lasting impact.

Views expressed are those of the speakers and do not constitute product endorsements.

]]> uPerform Buzzsprout-18578094 Wed, 28 Jan 2026 10:00:00 -0500 1284 full false The ROI of Smart Training: 25% Reduction in Denials The ROI of Smart Training: 25% Reduction in Denials What if better training could directly translate to measurable ROI? At Access Community Health Network (ACCESS), it does. With a training team of just four, ACCESS is doing exactly that by following three guiding principles: collaborating early, keeping feedback flowing, and always designing training around the why.

By leveraging uPerform to build immersive, simulation-based training for Epic’s MyChart, Care Everywhere, and Compass Rose, the team has achieved remarkable results: 15–25% reduction in claim denials, 30% drop in help desk requests,15–20 minutes saved per prior authorization, totaling over 130 hours saved each month.

Join Reece from uPerform as she talks with ACCESS’s training innovators about how they cracked the efficiency equation -- turning limited resources into measurable time and cost savings, empowering clinicians with confidence, and redefining how training drives performance and patient satisfaction.

]]> What if better training could directly translate to measurable ROI? At Access Community Health Network (ACCESS), it does. With a training team of just four, ACCESS is doing exactly that by following three guiding principles: collaborating early, keeping feedback flowing, and always designing training around the why.

By leveraging uPerform to build immersive, simulation-based training for Epic’s MyChart, Care Everywhere, and Compass Rose, the team has achieved remarkable results: 15–25% reduction in claim denials, 30% drop in help desk requests,15–20 minutes saved per prior authorization, totaling over 130 hours saved each month.

Join Reece from uPerform as she talks with ACCESS’s training innovators about how they cracked the efficiency equation -- turning limited resources into measurable time and cost savings, empowering clinicians with confidence, and redefining how training drives performance and patient satisfaction.

]]> uPerform Buzzsprout-18476187 Tue, 13 Jan 2026 10:00:00 -0500 1134 full false Becker's Healthcare Podcast: Increasing capacity with just-in-time training with uPerform Becker's Healthcare Podcast: Increasing capacity with just-in-time training with uPerform Epic Systems now recommends health systems provide 3-5 hours of ongoing training every year for each user. However, many health systems are already struggling to scale training. 

In this episode, we sit down with Dr. CT Lin, CMIO at UCHealth, and Dr. Annabaker Garber, Chief Clinical Officer at Mobile Heartbeat and former CNIO at HCA Healthcare, to get their perspectives on how health systems can keep up with growing training demands.

]]> Epic Systems now recommends health systems provide 3-5 hours of ongoing training every year for each user. However, many health systems are already struggling to scale training. 

In this episode, we sit down with Dr. CT Lin, CMIO at UCHealth, and Dr. Annabaker Garber, Chief Clinical Officer at Mobile Heartbeat and former CNIO at HCA Healthcare, to get their perspectives on how health systems can keep up with growing training demands.

]]> uPerform Buzzsprout-15806914 Tue, 24 Sep 2024 09:00:00 -0400 755 full false Becker's Healthcare Podcast | Closing the gap: Effective EHR training for improved patient care Becker's Healthcare Podcast | Closing the gap: Effective EHR training for improved patient care This podcast explores the challenges and opportunities in EHR training for clinicians. Host, Liz Griffith, EHR Education Director at uPerform, talks with Dr. Stephanie Lahr, President, Artisight, and Jenna Anderson, Vice President, Collaborative Insights, KLAS Research, on how to bridge the gap between what health systems provide and what clinicians need. The conversation covers common pain points, successful strategies like just-in-time training, and the importance of aligning EHR education with improved patient care.

]]> This podcast explores the challenges and opportunities in EHR training for clinicians. Host, Liz Griffith, EHR Education Director at uPerform, talks with Dr. Stephanie Lahr, President, Artisight, and Jenna Anderson, Vice President, Collaborative Insights, KLAS Research, on how to bridge the gap between what health systems provide and what clinicians need. The conversation covers common pain points, successful strategies like just-in-time training, and the importance of aligning EHR education with improved patient care.

]]> uPerform Buzzsprout-15386856 Tue, 09 Jul 2024 13:00:00 -0400 1875 full false Becker's Healthcare Podcast | How UCHealth navigates Epic Honor Roll training requirements with uPerform Becker's Healthcare Podcast | How UCHealth navigates Epic Honor Roll training requirements with uPerform  In this Becker’s Healthcare podcast, uPerform’s Liz Griffith sits down with Reece, systems architect at UCHealth and Bonnie Adrian, clinical informatics research nurse scientist at UCHealth. The three discuss how UCHealth is partnering with uPerform to measure its ongoing nurse education, including tracking nurse engagement with training resources. These efforts helped UCHealth meet Epic Honor Roll requirements and deliver a better learning experience for nurses with a just-in-time, scalable approach to training. 

]]>  In this Becker’s Healthcare podcast, uPerform’s Liz Griffith sits down with Reece, systems architect at UCHealth and Bonnie Adrian, clinical informatics research nurse scientist at UCHealth. The three discuss how UCHealth is partnering with uPerform to measure its ongoing nurse education, including tracking nurse engagement with training resources. These efforts helped UCHealth meet Epic Honor Roll requirements and deliver a better learning experience for nurses with a just-in-time, scalable approach to training. 

]]> uPerform Buzzsprout-14943722 Tue, 23 Apr 2024 16:00:00 -0400 1372 full false Becker's Healthcare Podcast | Leading a horse to water: IT Education communication and user adoption Becker's Healthcare Podcast | Leading a horse to water: IT Education communication and user adoption Community Health Network has spent the last several years completely revamping its IT Education and communications framework, now leveraging uPerform to deliver change communications and training materials. They made the move from disparate systems to a single source of truth where caregivers can access training and support from their Knowledge+ content library. Now, close to 90% of CHN caregivers are utilizing the Knowledge+ library, and user feedback has been positive.

]]> Community Health Network has spent the last several years completely revamping its IT Education and communications framework, now leveraging uPerform to deliver change communications and training materials. They made the move from disparate systems to a single source of truth where caregivers can access training and support from their Knowledge+ content library. Now, close to 90% of CHN caregivers are utilizing the Knowledge+ library, and user feedback has been positive.

]]> uPerform Buzzsprout-13902210 Fri, 03 Nov 2023 09:00:00 -0400 910 full false Becker's Healthcare Podcast | AI & the future of healthcare training Becker's Healthcare Podcast | AI & the future of healthcare training Artificial Intelligence (AI) has been all the rage this year, and uPerform is joining the conversation. Tune into this Becker’s Healthcare podcast episode to hear Dr. CT Lin, CMIO at UCHealth, and Bobby Zarr, VP of Healthcare Strategy at uPerform, discuss how AI may shape the future of workplace learning in healthcare. The two discuss the potential, and limits, of AI technology and how it can be harnessed to enhance learning experiences for clinicians, identify learning gaps, reduce time spent in training and accelerate the creation of learning content. 

]]> Artificial Intelligence (AI) has been all the rage this year, and uPerform is joining the conversation. Tune into this Becker’s Healthcare podcast episode to hear Dr. CT Lin, CMIO at UCHealth, and Bobby Zarr, VP of Healthcare Strategy at uPerform, discuss how AI may shape the future of workplace learning in healthcare. The two discuss the potential, and limits, of AI technology and how it can be harnessed to enhance learning experiences for clinicians, identify learning gaps, reduce time spent in training and accelerate the creation of learning content. 

]]> uPerform Buzzsprout-13667964 Tue, 26 Sep 2023 16:00:00 -0400 1057 full false Becker's Healthcare Podcast | Small frequent feedings: How to empower nurses to keep up with technology changes Becker's Healthcare Podcast | Small frequent feedings: How to empower nurses to keep up with technology changes uPerform Buzzsprout-13116817 Tue, 27 Jun 2023 10:00:00 -0400 1223 full false Becker's Healthcare Podcast | Doing more with less: The intersection of training and support Becker's Healthcare Podcast | Doing more with less: The intersection of training and support Between staffing shortages and shrinking budgets, healthcare staff are being asked to do more with less. How can IT and training teams better support clinicians in their use of technology when they themselves are often understaffed and working with tight budgets? Gundersen Health provides a scalable training and support model that combines self-paced learning with 1-on-1 support to improve clinician use of the EHR and drive value for the organization.


]]> Between staffing shortages and shrinking budgets, healthcare staff are being asked to do more with less. How can IT and training teams better support clinicians in their use of technology when they themselves are often understaffed and working with tight budgets? Gundersen Health provides a scalable training and support model that combines self-paced learning with 1-on-1 support to improve clinician use of the EHR and drive value for the organization.


]]> uPerform Buzzsprout-12981122 Mon, 05 Jun 2023 11:00:00 -0400 1548 full false Becker's Healthcare Podcast: How to train effectively Becker's Healthcare Podcast: How to train effectively Economic hardships and staffing shortages are forcing health systems to find ways to do more with less. In this Becker’s Healthcare podcast episode, Brian Zimmerman sits down with uPerform employees Bobby Zarr, VP, healthcare strategy and Liz Griffith, director of EHR education, as they share strategies uPerform clients are leveraging to streamline and scale training efforts and get clinicians to patient care faster. 

]]> Economic hardships and staffing shortages are forcing health systems to find ways to do more with less. In this Becker’s Healthcare podcast episode, Brian Zimmerman sits down with uPerform employees Bobby Zarr, VP, healthcare strategy and Liz Griffith, director of EHR education, as they share strategies uPerform clients are leveraging to streamline and scale training efforts and get clinicians to patient care faster. 

]]> uPerform Buzzsprout-12493658 Wed, 22 Mar 2023 10:00:00 -0400 1530 full false Becker's Healthcare Podcast: EHR Satisfaction - Empowering clinicians with just-in-time learning and 1-on-1 coaching Becker's Healthcare Podcast: EHR Satisfaction - Empowering clinicians with just-in-time learning and 1-on-1 coaching Low EHR satisfaction scores have a direct correlation with clinician burnout, but health systems are finding new ways to move the needle and improve satisfaction with a focus on EHR education. 

Tune into this Becker’s Healthcare podcast, featuring Connor Bice, product owner of KLAS Research Arch Collaborative and Liz Griffith, director of EHR education at uPerform and former director of customer insights at KLAS. The two share their passion for, and experience, working with leading health systems to measure EHR satisfaction and developing strategies for improving it.

]]> Low EHR satisfaction scores have a direct correlation with clinician burnout, but health systems are finding new ways to move the needle and improve satisfaction with a focus on EHR education. 

Tune into this Becker’s Healthcare podcast, featuring Connor Bice, product owner of KLAS Research Arch Collaborative and Liz Griffith, director of EHR education at uPerform and former director of customer insights at KLAS. The two share their passion for, and experience, working with leading health systems to measure EHR satisfaction and developing strategies for improving it.

]]> uPerform Buzzsprout-11691840 Mon, 14 Nov 2022 12:00:00 -0500 2103 full false Becker’s Health Podcast: Anne LaFlamme, CNIO at M Health Fairview, talks virtual Epic training Becker’s Health Podcast: Anne LaFlamme, CNIO at M Health Fairview, talks virtual Epic training In this podcast with Becker’s Healthcare, CNIO of M Health Fairview, Anne LaFlamme, sits down with uPerform’s Bobby Zarr, Vice President of Healthcare Strategy, to discuss her team's experience with transitioning to a virtual Epic training strategy.

Since the transition. M Health Fairview has received positive feedback from clinicians and have witnessed a significant increase in user engagement with learning materials. In the podcast, Anne identifies nine key factors that led to M Health Fairview’s success.

]]> In this podcast with Becker’s Healthcare, CNIO of M Health Fairview, Anne LaFlamme, sits down with uPerform’s Bobby Zarr, Vice President of Healthcare Strategy, to discuss her team's experience with transitioning to a virtual Epic training strategy.

Since the transition. M Health Fairview has received positive feedback from clinicians and have witnessed a significant increase in user engagement with learning materials. In the podcast, Anne identifies nine key factors that led to M Health Fairview’s success.

]]> uPerform Buzzsprout-11049762 Fri, 29 Jul 2022 16:00:00 -0400 1436 full false Becker's Healthcare Podcast: Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning Becker's Healthcare Podcast: Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help. 

]]> uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help. 

]]> uPerform Buzzsprout-10138902 Thu, 24 Feb 2022 17:00:00 -0500 1620 full false Becker's Healthcare Podcast: How UCHealth prepares and supports its staff for EHR rollouts and changes Becker's Healthcare Podcast: How UCHealth prepares and supports its staff for EHR rollouts and changes Tune in to this Becker's Healthcare podcast episode as Kelley Williamson, Director of Information Technology for UCHealth, sits down with uPerform's Bobby Zarr to discuss how UCHealth prepares and supports its staff for EHR rollouts and changes.

For more great podcasts on healthcare, subscribe to Becker's Healthcare podcast.

]]> Tune in to this Becker's Healthcare podcast episode as Kelley Williamson, Director of Information Technology for UCHealth, sits down with uPerform's Bobby Zarr to discuss how UCHealth prepares and supports its staff for EHR rollouts and changes.

For more great podcasts on healthcare, subscribe to Becker's Healthcare podcast.

]]> Becker's Healthcare Podcast Buzzsprout-9606767 Wed, 24 Nov 2021 09:00:00 -0500 1706 full false