The Frontline Industry Podcast Fri, 01 May 2026 12:40:50 -0400 https://frontlineindustrypodcast.com en-us © 2026 The Frontline Industry Podcast yes b3b00429-0335-5c14-891e-0b63b99c8abf The Frontline Industry Podcast episodic false Each week we spend up to 30 minutes with top senior executives to learn what it takes to effectively lead high-performing teams in 2024 and beyond. 

]]> Buzzsprout (https://www.buzzsprout.com) The Frontline Industry Podcast https://storage.buzzsprout.com/53m6wccfa0t3sxpnlgnba59wbc6x?.jpg The Frontline Industry Podcast #96 - Export Your Company Culture Ft. Les Burch #96 - Export Your Company Culture Ft. Les Burch The President (and 2nd gen owner) of Sashco (Les Burch) explains how he could have sold the business for a bazillion dollars years ago, but didn’t, because he wants to missionally invite as many people as possible into the business to experience and be transformed by their culture. 

One way or another, your company is impacting the world, for good or for bad. 

Are you changing it for the best? 

You’ll want to hear this.

]]> The President (and 2nd gen owner) of Sashco (Les Burch) explains how he could have sold the business for a bazillion dollars years ago, but didn’t, because he wants to missionally invite as many people as possible into the business to experience and be transformed by their culture. 

One way or another, your company is impacting the world, for good or for bad. 

Are you changing it for the best? 

You’ll want to hear this.

]]> The Frontline Industry Podcast Buzzsprout-17690367 Wed, 03 Sep 2025 15:00:00 -0400 2575 1 96 full false #95 - Hope Is Not a Strategy, But Faith Is: Part 2 Ft. Charlie Malouf #95 - Hope Is Not a Strategy, But Faith Is: Part 2 Ft. Charlie Malouf Charlie Malouf, CEO of Broad River Retail continues to share power stories of leading and loving well. Charlie shares how to create long-term career paths for retail employees, the power of compound interest when you invest  in your people, why Broad River employees see each other as family, and much more. 

]]> Charlie Malouf, CEO of Broad River Retail continues to share power stories of leading and loving well. Charlie shares how to create long-term career paths for retail employees, the power of compound interest when you invest  in your people, why Broad River employees see each other as family, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-16098552 Wed, 13 Nov 2024 08:00:00 -0500 1848 1 95 full false #94 - Hope Is Not a Strategy, But Faith Is: Part 1 Ft. Charlie Malouf #94 - Hope Is Not a Strategy, But Faith Is: Part 1 Ft. Charlie Malouf Charlie Malouf is the CEO of Broad River Retail, and a true purpose-driven, faith-driven leader. Charlie shares his journey of turning a struggling company around with a unique strategy that might make you raise an eyebrow: faith. Charlie describes how investing in a cultural reset was critical to his strategy, and the importance of resilience when faced with insurmountable challenges in life. 

]]> Charlie Malouf is the CEO of Broad River Retail, and a true purpose-driven, faith-driven leader. Charlie shares his journey of turning a struggling company around with a unique strategy that might make you raise an eyebrow: faith. Charlie describes how investing in a cultural reset was critical to his strategy, and the importance of resilience when faced with insurmountable challenges in life. 

]]> The Frontline Industry Podcast Buzzsprout-16018661 Wed, 30 Oct 2024 10:00:00 -0400 1497 1 94 full false #93 - Exploring the Thieves of Purpose: Part 2 Ft. Davin Salvagno #93 - Exploring the Thieves of Purpose: Part 2 Ft. Davin Salvagno Globally recognized speaker and author, Davin Salvagno, continues diving deeply into the topic of purpose in this deep and meaningful episode. He explains how to unlock gratitude in your life (versus envy), how to very intentionally leave people better than you found them, and the importance of embracing the potential life changing impact of every moment. 

]]> Globally recognized speaker and author, Davin Salvagno, continues diving deeply into the topic of purpose in this deep and meaningful episode. He explains how to unlock gratitude in your life (versus envy), how to very intentionally leave people better than you found them, and the importance of embracing the potential life changing impact of every moment. 

]]> The Frontline Industry Podcast Buzzsprout-15973445 Wed, 23 Oct 2024 00:00:00 -0400 1499 1 93 full false #92 - Exploring the Thieves of Purpose: Part 1 Ft. Davin Salvagno #92 - Exploring the Thieves of Purpose: Part 1 Ft. Davin Salvagno Listen to hear renowned speaker and author Davin Salvagno give a masterclass on the topic of "purpose". Do you know your purpose? How can you live it out well? What are the 12 thieves of purpose that get in the way of living life to the fullest? If you’ve felt lost in life, like something is missing, this podcast episode is for you. 

]]> Listen to hear renowned speaker and author Davin Salvagno give a masterclass on the topic of "purpose". Do you know your purpose? How can you live it out well? What are the 12 thieves of purpose that get in the way of living life to the fullest? If you’ve felt lost in life, like something is missing, this podcast episode is for you. 

]]> Buzzsprout-15943371 Thu, 17 Oct 2024 11:00:00 -0400 1239 1 92 full false #91 - Authentic Leadership: Setting the Example Ft. Kim Sneeder #91 - Authentic Leadership: Setting the Example Ft. Kim Sneeder Managing Director at CareerCircle, Kim Sneeder, explains the power of authenticity and being true to yourself as a leader and the impact of human connection through small gestures for your team, especially in a remote work environment. If you’re looking to make that critical pivot from being a manager to being a leader, this episode is for you.  

]]> Managing Director at CareerCircle, Kim Sneeder, explains the power of authenticity and being true to yourself as a leader and the impact of human connection through small gestures for your team, especially in a remote work environment. If you’re looking to make that critical pivot from being a manager to being a leader, this episode is for you.  

]]> Buzzsprout-15855624 Fri, 04 Oct 2024 08:00:00 -0400 2526 1 91 full false #90 - Navigating Political Differences At Work Ft. Martha Finney #90 - Navigating Political Differences At Work Ft. Martha Finney Joel is joined by prolific leadership author, Martha Finney, to chat about how to create workplaces that are safe during this tumultuous election season, what you and your team should focus on when everyone and everything seems so divided, how to lean into compassion in the face of misunderstandings, and much more. Are you prepared to help your employees feel safe to be themselves at work, or are you uncertain about how to handle political differences in such a way that it brings you together rather than drawing you apart? This might be a really important podcast for you to listen to...

]]> Joel is joined by prolific leadership author, Martha Finney, to chat about how to create workplaces that are safe during this tumultuous election season, what you and your team should focus on when everyone and everything seems so divided, how to lean into compassion in the face of misunderstandings, and much more. Are you prepared to help your employees feel safe to be themselves at work, or are you uncertain about how to handle political differences in such a way that it brings you together rather than drawing you apart? This might be a really important podcast for you to listen to...

]]> The Frontline Industry Podcast Buzzsprout-15808876 Wed, 25 Sep 2024 00:00:00 -0400 2517 1 90 full false #89 - Wealth Is a State of Being Ft. Owen O'Malley #89 - Wealth Is a State of Being Ft. Owen O'Malley The CEO and Founder of The Investment Club Network, Owen O’Malley, joins Joel to unveil how to truly feel wealthy regardless of what’s in your bank account. Owen goes on to explain how those who don’t think they have much money right now are just a few steps away from changing their financial future if they made just a few different choices (surprising how far $20/mo can go!), and much more. 

]]> The CEO and Founder of The Investment Club Network, Owen O’Malley, joins Joel to unveil how to truly feel wealthy regardless of what’s in your bank account. Owen goes on to explain how those who don’t think they have much money right now are just a few steps away from changing their financial future if they made just a few different choices (surprising how far $20/mo can go!), and much more. 

]]> Buzzsprout-15763255 Wed, 18 Sep 2024 00:00:00 -0400 1921 1 89 full false #88 - Improve Your Relationship Capital Ft. Eric Brooker #88 - Improve Your Relationship Capital Ft. Eric Brooker Join leadership and culture expert Eric Brooker as he reminds you that you are enough and that you need to separate self-worth from external achievements. We talk about the value of shared pain in building bridges with others, the criticality of building strong relationships at work, the ripple effect of small actions, and much more. You won't want to miss it.

]]> Join leadership and culture expert Eric Brooker as he reminds you that you are enough and that you need to separate self-worth from external achievements. We talk about the value of shared pain in building bridges with others, the criticality of building strong relationships at work, the ripple effect of small actions, and much more. You won't want to miss it.

]]> The Frontline Industry Podcast Buzzsprout-15728202 Wed, 11 Sep 2024 00:00:00 -0400 2719 1 88 full false #87 - The DEIA Debate Ft. Ellen Rice Chever #87 - The DEIA Debate Ft. Ellen Rice Chever We live in a world where people attack and demonize others who disagree with them, rather than listening and seeking to understand with an undercurrent of love and respect. In this episode, Joel dives into a constructive debate with Ellen Rice Chever, covering challenging topics like pursuing tolerance vs. respect, or whether or not real equity should be pursued as an end. You’ll truly see what mutual respect and admiration can look like even when you disagree with others, and maybe restore a little hope in humanity!

]]> We live in a world where people attack and demonize others who disagree with them, rather than listening and seeking to understand with an undercurrent of love and respect. In this episode, Joel dives into a constructive debate with Ellen Rice Chever, covering challenging topics like pursuing tolerance vs. respect, or whether or not real equity should be pursued as an end. You’ll truly see what mutual respect and admiration can look like even when you disagree with others, and maybe restore a little hope in humanity!

]]> The Frontline Industry Podcast Buzzsprout-15687634 Wed, 04 Sep 2024 00:00:00 -0400 3101 1 87 full false #86 - Send Your People Home Happy: Part 2 Ft. Garry Ridge #86 - Send Your People Home Happy: Part 2 Ft. Garry Ridge Joel continues his conversation with Garry Ridge, Former CEO and Chairman Emeritus of WD-40 as Garry tells his story of transitioning from "smart Alec" to servant leader, how to make the workplace a mental health refuge, the power of genuine "How Are You?" questions, and his hopes of continuing to make a difference in the latter stages of his career.

]]> Joel continues his conversation with Garry Ridge, Former CEO and Chairman Emeritus of WD-40 as Garry tells his story of transitioning from "smart Alec" to servant leader, how to make the workplace a mental health refuge, the power of genuine "How Are You?" questions, and his hopes of continuing to make a difference in the latter stages of his career.

]]> The Frontline Industry Podcast Buzzsprout-15651161 Wed, 28 Aug 2024 00:00:00 -0400 1801 1 86 full false #85 - Send Your People Home Happy: Part 1 Ft. Garry Ridge #85 - Send Your People Home Happy: Part 1 Ft. Garry Ridge Joel sits down to chat with Garry Ridge, Former CEO and Chairman Emeritus of WD-40. Known the world-over for their incredible company culture, WD-40 has done what some find impossible…created a community of passionate employees who daily go to work with purpose, a purpose that motivates the company in a way that pursuing profits alone never will. 

]]> Joel sits down to chat with Garry Ridge, Former CEO and Chairman Emeritus of WD-40. Known the world-over for their incredible company culture, WD-40 has done what some find impossible…created a community of passionate employees who daily go to work with purpose, a purpose that motivates the company in a way that pursuing profits alone never will. 

]]> The Frontline Industry Podcast Buzzsprout-15615850 Wed, 21 Aug 2024 00:00:00 -0400 1447 1 85 full false #84 - Become a Humble(r) Leader Ft. Josh Wymore #84 - Become a Humble(r) Leader Ft. Josh Wymore Joel is joined by Dr. Josh Wymore, an author, executive coach, keynote speaker, and trainer. 

  • Do you want to understand the impact of humility on personal growth and leadership effectiveness? 
  • Want to learn the 4 key aspects of humility and whether or not you have them? 
  • Do you want to kill pride in your life? 

If so, this episode is for you. 

]]> Joel is joined by Dr. Josh Wymore, an author, executive coach, keynote speaker, and trainer. 

  • Do you want to understand the impact of humility on personal growth and leadership effectiveness? 
  • Want to learn the 4 key aspects of humility and whether or not you have them? 
  • Do you want to kill pride in your life? 

If so, this episode is for you. 

]]> Buzzsprout-15431052 Wed, 14 Aug 2024 00:00:00 -0400 2304 1 84 full false #83 - Releasing Fear and Control: Part 2 Ft. Ryan Bond #83 - Releasing Fear and Control: Part 2 Ft. Ryan Bond Joel continues his powerful discussion with Ryan Bond, CPO at Thrive Restaurant Group (a restaurant company with over 170 locations and 10,000+ employees). Ryan uncovers the sneaky ways that fear might be manifesting in your life, how to remove fear from your management team and the way they lead every day, his message for leaders who doubt that Thrive's unique approach to leading with love and release would work for them, and much more. Ryan is our most popular guest of all time, so you certainly won't want to miss this incredible two-part episode.

]]> Joel continues his powerful discussion with Ryan Bond, CPO at Thrive Restaurant Group (a restaurant company with over 170 locations and 10,000+ employees). Ryan uncovers the sneaky ways that fear might be manifesting in your life, how to remove fear from your management team and the way they lead every day, his message for leaders who doubt that Thrive's unique approach to leading with love and release would work for them, and much more. Ryan is our most popular guest of all time, so you certainly won't want to miss this incredible two-part episode.

]]> Buzzsprout-15416480 Wed, 07 Aug 2024 00:00:00 -0400 1569 full false #82 - Releasing Fear and Control: Part 1 Ft. Ryan Bond #82 - Releasing Fear and Control: Part 1 Ft. Ryan Bond Our most popular guest of all time is back again! Listen in to Ryan Bond, Chief People Officer at Thrive Restaurant Group, with 170+ restaurants and 10,000+ employees. Ryan reveals how to help employees reach their potential, to become a gardener at work by nurturing the environment for your employees to thrive, how to release fear and the need to control things as a leader, and much more. You won't want to miss the practical and powerful insights from this most-requested guest on the podcast!

]]> Our most popular guest of all time is back again! Listen in to Ryan Bond, Chief People Officer at Thrive Restaurant Group, with 170+ restaurants and 10,000+ employees. Ryan reveals how to help employees reach their potential, to become a gardener at work by nurturing the environment for your employees to thrive, how to release fear and the need to control things as a leader, and much more. You won't want to miss the practical and powerful insights from this most-requested guest on the podcast!

]]> Buzzsprout-15416453 Wed, 31 Jul 2024 00:00:00 -0400 1766 1 82 full false #81 - Prioritizing Long-Term Thinking for Leadership Success Ft. JD Dillon #81 - Prioritizing Long-Term Thinking for Leadership Success Ft. JD Dillon On this podcast focused on cultivating great frontline leadership, JD Dillon (Chief Learning Officer at Axonify) reveals who holds the keys to creating great employee experience, how many companies think short-term vs. long term and hinder their results, what truly creates improved retention, engagement, and better customer experience, and much more. 

]]> On this podcast focused on cultivating great frontline leadership, JD Dillon (Chief Learning Officer at Axonify) reveals who holds the keys to creating great employee experience, how many companies think short-term vs. long term and hinder their results, what truly creates improved retention, engagement, and better customer experience, and much more. 

]]> Buzzsprout-15416174 Wed, 24 Jul 2024 00:00:00 -0400 2579 1 81 full false #80 - Nobody Wakes Up to Suck Ft. Adam Kroener #80 - Nobody Wakes Up to Suck Ft. Adam Kroener Adam is the CEO and Co-Founder of Carbliss, the handcrafted premium cocktails that are taking the US by storm. In his conversation with Joel, Adam explains why you should build your personal brand, why it's important to create a culture of appreciation within your company, and how CEOs must stay connected to the frontlines of their business (and much more).

]]> Adam is the CEO and Co-Founder of Carbliss, the handcrafted premium cocktails that are taking the US by storm. In his conversation with Joel, Adam explains why you should build your personal brand, why it's important to create a culture of appreciation within your company, and how CEOs must stay connected to the frontlines of their business (and much more).

]]> Buzzsprout-15388246 Wed, 17 Jul 2024 00:00:00 -0400 2301 1 80 full false #79 - Imperfect But Interesting: Part 2 Ft. Martha Bird #79 - Imperfect But Interesting: Part 2 Ft. Martha Bird In this insightful episode, Joel continues talking with Martha Bird, the audacious cultural anthropologist. Throughout, you’ll learn to question your leadership assumptions and embrace new ways of thinking, understand the limitations of survey data and what to do instead to truly assess the strength or weakness of your company culture, and how better culture leads to greater company profitability.

]]> In this insightful episode, Joel continues talking with Martha Bird, the audacious cultural anthropologist. Throughout, you’ll learn to question your leadership assumptions and embrace new ways of thinking, understand the limitations of survey data and what to do instead to truly assess the strength or weakness of your company culture, and how better culture leads to greater company profitability.

]]> Buzzsprout-15344676 Wed, 10 Jul 2024 00:00:00 -0400 1511 1 79 full false #78 - Imperfect But Interesting: Part 1 Ft. Martha Bird #78 - Imperfect But Interesting: Part 1 Ft. Martha Bird Martha Bird is an audacious cultural anthropologist who looks at the world of leadership and company culture a little differently, and after listening to this podcast you'll look at those differently, too. In part 1, Martha discusses the significance of generous human connections, overcoming perfectionism, going beyond data to understand your company culture, and much more. 

]]> Martha Bird is an audacious cultural anthropologist who looks at the world of leadership and company culture a little differently, and after listening to this podcast you'll look at those differently, too. In part 1, Martha discusses the significance of generous human connections, overcoming perfectionism, going beyond data to understand your company culture, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-15310479 Wed, 26 Jun 2024 00:00:00 -0400 1940 1 78 full false #77 - Power Mentorship 2.0 Ft. Tom Burns #77 - Power Mentorship 2.0 Ft. Tom Burns Aspiring executive leaders, this one's for you.

Joel has an important conversation with Tom Burns, one of our most popular guests of all time, as he reflects on the critical concept of power mentorship as a defining relationship that you must have to make it into senior leadership roles in your career. Working hard and having a great resume alone aren’t enough to propel you to the C-Suite or other senior roles. Don't miss this one, and send it to an aspiring leader in your life to help them maximize their opportunities.

]]> Aspiring executive leaders, this one's for you.

Joel has an important conversation with Tom Burns, one of our most popular guests of all time, as he reflects on the critical concept of power mentorship as a defining relationship that you must have to make it into senior leadership roles in your career. Working hard and having a great resume alone aren’t enough to propel you to the C-Suite or other senior roles. Don't miss this one, and send it to an aspiring leader in your life to help them maximize their opportunities.

]]> Buzzsprout-15233239 Wed, 12 Jun 2024 00:00:00 -0400 2590 1 77 full false #76 - Trauma-Informed Leadership Part 2 Ft. Carolyn Swora #76 - Trauma-Informed Leadership Part 2 Ft. Carolyn Swora Joel continues his conversation with Carolyn Swora, an expert on trauma-informed practices in leadership. Carolyn talks about the impact that "small t" trauma can have on our relationships, mental health and overall well-being. She emphasizes the need for self-compassion, vulnerability and making intentional changes to address our emotions, and as always, much more as well.

]]> Joel continues his conversation with Carolyn Swora, an expert on trauma-informed practices in leadership. Carolyn talks about the impact that "small t" trauma can have on our relationships, mental health and overall well-being. She emphasizes the need for self-compassion, vulnerability and making intentional changes to address our emotions, and as always, much more as well.

]]> Buzzsprout-15197407 Wed, 05 Jun 2024 08:00:00 -0400 1642 1 76 full false #75 - Trauma-Informed Leadership Part 1 Ft. Carolyn Swora #75 - Trauma-Informed Leadership Part 1 Ft. Carolyn Swora On today's episode, Joel talks with Carolyn Swora, an expert on the ways that trauma impacts our daily leadership. Carolyn shares the importance of recognizing the wounds we all carry and how they impact our bodies and behavior. She then shares tips for honoring the signals from our bodies to create healthier, more connected work environments, how to listen to your body wisdom, and much more. 

]]> On today's episode, Joel talks with Carolyn Swora, an expert on the ways that trauma impacts our daily leadership. Carolyn shares the importance of recognizing the wounds we all carry and how they impact our bodies and behavior. She then shares tips for honoring the signals from our bodies to create healthier, more connected work environments, how to listen to your body wisdom, and much more. 

]]> Buzzsprout-15154149 Wed, 29 May 2024 00:00:00 -0400 1762 1 75 full false #74 - Become the Best Story You've Ever Told Ft. Celinne Da Costa #74 - Become the Best Story You've Ever Told Ft. Celinne Da Costa The powerhouse story alchemist, speaker, author, and master coach, Celinne Da Costa, joins Joel in conversation no leader will want to miss. Celinne talks about how high-achieving individuals can become confident, fully expressed leaders, how you should let go of the need to "accomplish" and become your authentic self, rewiring your definition of success so you feel fulfilled, and much more.

]]> The powerhouse story alchemist, speaker, author, and master coach, Celinne Da Costa, joins Joel in conversation no leader will want to miss. Celinne talks about how high-achieving individuals can become confident, fully expressed leaders, how you should let go of the need to "accomplish" and become your authentic self, rewiring your definition of success so you feel fulfilled, and much more.

]]> The Frontline Industry Podcast Buzzsprout-15110639 Wed, 22 May 2024 00:00:00 -0400 3346 1 74 full false #73 - From Pain to Hope Ft. Charles Redd #73 - From Pain to Hope Ft. Charles Redd Charles Redd is the highly respected DEI Officer for Berkshire Health Systems, the largest employer in Berkshire County, Massachusetts with over 5000 employees. In this vulnerable, raw episode, Charles describes the adversity and pain he went through as a young man, the power of his faith that led to healing, and how his story impacts the way he leads, treating others with dignity and creating a safe, inclusive environment. If you could use inspiration and maybe a good healthy cry, this episode is for you.

]]> Charles Redd is the highly respected DEI Officer for Berkshire Health Systems, the largest employer in Berkshire County, Massachusetts with over 5000 employees. In this vulnerable, raw episode, Charles describes the adversity and pain he went through as a young man, the power of his faith that led to healing, and how his story impacts the way he leads, treating others with dignity and creating a safe, inclusive environment. If you could use inspiration and maybe a good healthy cry, this episode is for you.

]]> The Frontline Industry Podcast Buzzsprout-15067182 Wed, 15 May 2024 00:00:00 -0400 2123 1 73 full false #72 - Manufacturing a Great Work Culture Ft. Scott Springer #72 - Manufacturing a Great Work Culture Ft. Scott Springer Scott Springer is an accomplished executive consultant and former VP of Operations for the viral nutrition brand Vital Proteins, and in this episode he elaborates on his secret formula for building a positive culture, the importance of cultivating personal relationships with your team, the book and philosophy he recommends for making work more fun, and much more. 

]]> Scott Springer is an accomplished executive consultant and former VP of Operations for the viral nutrition brand Vital Proteins, and in this episode he elaborates on his secret formula for building a positive culture, the importance of cultivating personal relationships with your team, the book and philosophy he recommends for making work more fun, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-15020923 Wed, 08 May 2024 00:00:00 -0400 2948 1 72 full false #71 - Your Leadership Blind Spots: Part 2 Ft. Jim Haudan #71 - Your Leadership Blind Spots: Part 2 Ft. Jim Haudan In this episode, Joel continues his chat with employee engagement expert Jim Hauden, founder and former CEO and President of Root Inc. Jim uncovers the 5 blind spots you might have as a leader that you’re totally unaware of (you'll definitely want to learn about those), what it really looks like to practically engage hearts and minds of your employees, how to cultivate a culture of truth tellers, and much more.

]]> In this episode, Joel continues his chat with employee engagement expert Jim Hauden, founder and former CEO and President of Root Inc. Jim uncovers the 5 blind spots you might have as a leader that you’re totally unaware of (you'll definitely want to learn about those), what it really looks like to practically engage hearts and minds of your employees, how to cultivate a culture of truth tellers, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14982470 Wed, 01 May 2024 00:00:00 -0400 1734 1 71 full false #70 - Your Leadership Blind Spots: Part 1 Ft. Jim Haudan #70 - Your Leadership Blind Spots: Part 1 Ft. Jim Haudan Jim Haudan is a world-renowned leader and company culture expert, and was the founder and former CEO and President of Root Inc, which was acquired by Accenture in 2021. Jim talks about why employees are engaged everywhere in life but work (and how to change that), what he means by the need for "hard lines, guidelines, and no lines" in the workplace, how to unleash the potential of your people, and much more.

]]> Jim Haudan is a world-renowned leader and company culture expert, and was the founder and former CEO and President of Root Inc, which was acquired by Accenture in 2021. Jim talks about why employees are engaged everywhere in life but work (and how to change that), what he means by the need for "hard lines, guidelines, and no lines" in the workplace, how to unleash the potential of your people, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14945684 Wed, 24 Apr 2024 00:00:00 -0400 1719 1 70 full false #69 - A White Guy In DEI Ft. Mike Lynch #69 - A White Guy In DEI Ft. Mike Lynch Mike Lynch is a well-known Diversity Strategist & Practitioner, Speaker, Coach, Facilitator, and HR & DEIAB Consultant. In this episode, Mike addresses the criticality of white men being actively involved in DEI, how to create a culture of “speaking up”, what it means to go “all in” vs just being an ally, the power of conversation in driving change, and much more.

]]> Mike Lynch is a well-known Diversity Strategist & Practitioner, Speaker, Coach, Facilitator, and HR & DEIAB Consultant. In this episode, Mike addresses the criticality of white men being actively involved in DEI, how to create a culture of “speaking up”, what it means to go “all in” vs just being an ally, the power of conversation in driving change, and much more.

]]> Buzzsprout-14906119 Thu, 18 Apr 2024 00:00:00 -0400 2230 1 69 full false #68 - Healing At Work: Part 2 Ft. Susan Schmitt Winchester #68 - Healing At Work: Part 2 Ft. Susan Schmitt Winchester Susan Schmitt Winchester picks up where she left off last week in Part 1. Listen as she shares a vulnerable story about how she was triggered at work as a senior executive and how she handled it, how just because you’re damaged doesn’t mean you’re doomed, the power and importance of self-acceptance, and much more. 

]]> Susan Schmitt Winchester picks up where she left off last week in Part 1. Listen as she shares a vulnerable story about how she was triggered at work as a senior executive and how she handled it, how just because you’re damaged doesn’t mean you’re doomed, the power and importance of self-acceptance, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-14858295 Wed, 10 Apr 2024 00:00:00 -0400 1440 1 68 full false #67 - Healing At Work: Part 1 Ft. Susan Schmitt Winchester #67 - Healing At Work: Part 1 Ft. Susan Schmitt Winchester In the most emotional, vulnerable, and raw episode of 2024 so far, the CEO and Founder of Healing At Work, Susan Schmitt Winchester, joins Joel on the podcast. Formerly the CHRO at Applied Materials, and also the former CHRO for Rockwell Automation, Susan discusses being an "Adult Survivor of a Damaged Past" (and how you can figure out if you are one too), overcoming broken relationships and addiction, how to deal with being emotionally triggered, and much more. Don't forget to subscribe so you don't miss the powerful finale of Part 2!

]]> In the most emotional, vulnerable, and raw episode of 2024 so far, the CEO and Founder of Healing At Work, Susan Schmitt Winchester, joins Joel on the podcast. Formerly the CHRO at Applied Materials, and also the former CHRO for Rockwell Automation, Susan discusses being an "Adult Survivor of a Damaged Past" (and how you can figure out if you are one too), overcoming broken relationships and addiction, how to deal with being emotionally triggered, and much more. Don't forget to subscribe so you don't miss the powerful finale of Part 2!

]]> The Frontline Industry Podcast Buzzsprout-14816459 Wed, 03 Apr 2024 00:00:00 -0400 1645 1 67 full false #66 - The Importance of Authenticity and Humility Ft. Donnebra McClendon #66 - The Importance of Authenticity and Humility Ft. Donnebra McClendon The charming, elegant, inspiring Donnebra McClendon (Global Head of Diversity, Equity, and Inclusion at Dayforce) explains the key trait in effective leadership, the person who will supercharge your career the most (and how to find them), the importance of reading, how believing in the goodness of people can lead to forgiveness and growth, and much more.

]]> The charming, elegant, inspiring Donnebra McClendon (Global Head of Diversity, Equity, and Inclusion at Dayforce) explains the key trait in effective leadership, the person who will supercharge your career the most (and how to find them), the importance of reading, how believing in the goodness of people can lead to forgiveness and growth, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14773605 Wed, 27 Mar 2024 00:00:00 -0400 2303 1 66 full false #65 - Burgers and Belonging Ft. Monigo Saygbay-Hallie #65 - Burgers and Belonging Ft. Monigo Saygbay-Hallie I this juicy episode, Joel sits down to talk with Monigo Saygbay-Hallie, Chief People Officer at Checkers and Rally Drive-In Restaurants. Monigo describes her work in driving industry-shattering retention improvements in a fast-food dining environment, how to create a sense of belonging in your company, the power of love and care at work, how to go about recognizing the potential of every individual, and much more.

]]> I this juicy episode, Joel sits down to talk with Monigo Saygbay-Hallie, Chief People Officer at Checkers and Rally Drive-In Restaurants. Monigo describes her work in driving industry-shattering retention improvements in a fast-food dining environment, how to create a sense of belonging in your company, the power of love and care at work, how to go about recognizing the potential of every individual, and much more.

]]> Buzzsprout-14723746 Wed, 20 Mar 2024 00:00:00 -0400 2374 1 65 full false #64 - People: Your Competitive Advantage Ft. John Boudreau #64 - People: Your Competitive Advantage Ft. John Boudreau John Boudreau might just be the most intelligent individual to grace the Frontline Industry Podcast. You will learn more in these 48 minutes than you may learn at any other time in your week. Take a listen to learn more about how:

  • People can (and should be) be THE competitive advantage for organizations.
  • Many leaders lack the necessary frameworks and models to effectively manage and leverage their people.
  • Leaders should take ownership of people-related responsibilities and develop evidence-based approaches to decision-making. Decision frameworks and models can help leaders navigate uncertainty and make better decisions about talent.
  • Leaders need to change their focus and prioritize understanding the decision frameworks for talent.
  • The deconstruction of jobs and understanding the impact of automation can help organizations plan for the future of work.
  • Continuous upgrading of skills and being adaptable to change are crucial in the evolving work landscape.
]]> John Boudreau might just be the most intelligent individual to grace the Frontline Industry Podcast. You will learn more in these 48 minutes than you may learn at any other time in your week. Take a listen to learn more about how:

  • People can (and should be) be THE competitive advantage for organizations.
  • Many leaders lack the necessary frameworks and models to effectively manage and leverage their people.
  • Leaders should take ownership of people-related responsibilities and develop evidence-based approaches to decision-making. Decision frameworks and models can help leaders navigate uncertainty and make better decisions about talent.
  • Leaders need to change their focus and prioritize understanding the decision frameworks for talent.
  • The deconstruction of jobs and understanding the impact of automation can help organizations plan for the future of work.
  • Continuous upgrading of skills and being adaptable to change are crucial in the evolving work landscape.
]]> Buzzsprout-14682686 Wed, 13 Mar 2024 10:00:00 -0400 2911 1 64 full false #63 - What’s Wrong and Right in HR Ft. Jeanne Achille #63 - What’s Wrong and Right in HR Ft. Jeanne Achille She's the founder and CEO of the Devon Group and one of the most widely respected voices in HR. In this episode, Jeanne Achille covers topics like 1) how to have effective communication and boundaries at work, 2) prioritizing employees’ holistic wellbeing, 3) positive trends in workplace tech that you should consider, 4) the dynamics of working with her daughter every day, and much more.

]]> She's the founder and CEO of the Devon Group and one of the most widely respected voices in HR. In this episode, Jeanne Achille covers topics like 1) how to have effective communication and boundaries at work, 2) prioritizing employees’ holistic wellbeing, 3) positive trends in workplace tech that you should consider, 4) the dynamics of working with her daughter every day, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14638569 Wed, 06 Mar 2024 00:00:00 -0500 2709 1 63 full false #62 - Live In Service of Others Ft. Meg Bear #62 - Live In Service of Others Ft. Meg Bear Meg Bear, former President and Chief Product Officer at SAP SuccessFactors, a leading HR software company, joins us on this new episode. She shares her efforts to bridge opportunity gaps, advocates for embracing diversity with courage, and discusses leveraging individual strengths for collective impact.

Key Highlights:

  • Embrace diversity and be brave in your endeavors


  • Identify and utilize your unique strengths to serve others


  • Prioritize self-care and take time for reflection to align with your aspirations


  • Seek support and offer feedback to gain clarity on your strengths and influence


Don't miss out on recognizing and maximizing your unique talents to contribute to a more equitable world. Tune in to this episode with Meg Bear!



]]> Meg Bear, former President and Chief Product Officer at SAP SuccessFactors, a leading HR software company, joins us on this new episode. She shares her efforts to bridge opportunity gaps, advocates for embracing diversity with courage, and discusses leveraging individual strengths for collective impact.

Key Highlights:

  • Embrace diversity and be brave in your endeavors


  • Identify and utilize your unique strengths to serve others


  • Prioritize self-care and take time for reflection to align with your aspirations


  • Seek support and offer feedback to gain clarity on your strengths and influence


Don't miss out on recognizing and maximizing your unique talents to contribute to a more equitable world. Tune in to this episode with Meg Bear!



]]> The Frontline Industry Podcast Buzzsprout-14588494 Wed, 28 Feb 2024 00:00:00 -0500 2671 1 62 full false #61 - Surprises of the Human Mind Ft. Thomas Otter #61 - Surprises of the Human Mind Ft. Thomas Otter Thomas is a VC investor, noted former executive at SAP SuccessFactors, and ongoing advisor of top HR tech companies. In this episode, Thomas discussed the origin story of his lifelong learning (he has more degrees than a thermometer), whether or not we should view the explosion of AI through a doomsday lens, the criteria VCs use when investing in a startup, top moments in his career, and much more.

]]> Thomas is a VC investor, noted former executive at SAP SuccessFactors, and ongoing advisor of top HR tech companies. In this episode, Thomas discussed the origin story of his lifelong learning (he has more degrees than a thermometer), whether or not we should view the explosion of AI through a doomsday lens, the criteria VCs use when investing in a startup, top moments in his career, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14538127 Wed, 21 Feb 2024 00:00:00 -0500 2374 1 61 full false #60 - Unlocking the Adversity Advantage Ft. Steve Goldberg #60 - Unlocking the Adversity Advantage Ft. Steve Goldberg Influencers are everywhere these days, and Steve Goldberg is a leading influencer in the HR Tech space. He joins Joel to talk about his unusual childhood, the impact of losing his family at 33 years old, how HR can deliver strategic value to their organizations, and much more.

Don't miss mentions of Al Sharpton, blind mountain climbing, and money laundering in this great episode!

]]> Influencers are everywhere these days, and Steve Goldberg is a leading influencer in the HR Tech space. He joins Joel to talk about his unusual childhood, the impact of losing his family at 33 years old, how HR can deliver strategic value to their organizations, and much more.

Don't miss mentions of Al Sharpton, blind mountain climbing, and money laundering in this great episode!

]]> Buzzsprout-14497844 Wed, 14 Feb 2024 00:00:00 -0500 2438 1 60 full false #59 - The Management That Matters Ft. J.J. Cutler #59 - The Management That Matters Ft. J.J. Cutler J.J. Cutler, Partner at Heidrick and Struggles, joins Joel for his second time around on the podcast.

In this episode J.J. shares:

1. The key to managing someone older than you
2. What the “clay layer” of management is in your company and why it matters (HUGELY important to understand and work through)
3. What you can learn from his mistakes throughout his career
4. What really makes a "good" manager

Don't miss it.

]]> J.J. Cutler, Partner at Heidrick and Struggles, joins Joel for his second time around on the podcast.

In this episode J.J. shares:

1. The key to managing someone older than you
2. What the “clay layer” of management is in your company and why it matters (HUGELY important to understand and work through)
3. What you can learn from his mistakes throughout his career
4. What really makes a "good" manager

Don't miss it.

]]> The Frontline Industry Podcast Buzzsprout-14444863 Wed, 07 Feb 2024 00:00:00 -0500 2117 1 59 full false #58 - Lessons from the Drive-Thru Ft. Monica Rothgery #58 - Lessons from the Drive-Thru Ft. Monica Rothgery The legendary Monica Rothgery (first woman to become COO for KFC in the US) literally wrote the book on frontline leadership. 

In this episode, Monica:

  • Unveils a sneak peek into her brand new book written directly to frontline managers. 
  • She gives her Top 2 reasons you should become a restaurant GM
  • The REAL secret to reducing your turnover (shocker!)
  • And gives YOU a special gift just for you listening to this podcast! 
]]> The legendary Monica Rothgery (first woman to become COO for KFC in the US) literally wrote the book on frontline leadership. 

In this episode, Monica:

  • Unveils a sneak peek into her brand new book written directly to frontline managers. 
  • She gives her Top 2 reasons you should become a restaurant GM
  • The REAL secret to reducing your turnover (shocker!)
  • And gives YOU a special gift just for you listening to this podcast! 
]]> The Frontline Industry Podcast Buzzsprout-14398009 Wed, 31 Jan 2024 00:00:00 -0500 3193 1 58 full false #57 - A Customer Experience Masterclass Ft. Joe Pine #57 - A Customer Experience Masterclass Ft. Joe Pine If you care at ALL about customer experience, you must listen to this episode.

Joe Pine is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and startups, and he obsesses over customer experience.

He write books about it.
He lectures about it.
It's his claim to fame.

You won't want to miss this episode, as Joe explains:

1. How companies really get customer experience wrong (and how to get it right)
2. How the best customer experiences leverage the theater of the Freytag Diagram
3. The 3.5 phases of transformation


]]> If you care at ALL about customer experience, you must listen to this episode.

Joe Pine is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and startups, and he obsesses over customer experience.

He write books about it.
He lectures about it.
It's his claim to fame.

You won't want to miss this episode, as Joe explains:

1. How companies really get customer experience wrong (and how to get it right)
2. How the best customer experiences leverage the theater of the Freytag Diagram
3. The 3.5 phases of transformation


]]> The Frontline Industry Podcast Buzzsprout-14339302 Wed, 24 Jan 2024 00:00:00 -0500 2388 1 57 full false #56 - Leaders: See Innocence Ft. Derek Tufts #56 - Leaders: See Innocence Ft. Derek Tufts Joining the podcast is Derek Tufts, VP of HR at SpartanNash, a food solutions company committed to fostering a people first culture, with over 17,000 associates! 

Derek gives his best advice on:

1) How to stand out to get promoted
2) The importance of active listening
3) Heartwarming stories about fatherhood 
4) How to choose to see the best in others (seeing innocence) 
...and much more.

]]> Joining the podcast is Derek Tufts, VP of HR at SpartanNash, a food solutions company committed to fostering a people first culture, with over 17,000 associates! 

Derek gives his best advice on:

1) How to stand out to get promoted
2) The importance of active listening
3) Heartwarming stories about fatherhood 
4) How to choose to see the best in others (seeing innocence) 
...and much more.

]]> The Frontline Industry Podcast Buzzsprout-14293846 Wed, 17 Jan 2024 00:00:00 -0500 2251 1 56 full false #55 - The Power of Empathy and Kindness Ft. Esther Lee #55 - The Power of Empathy and Kindness Ft. Esther Lee In this final 2023 episode, Joel has a meaningful, heartfelt conversation with the delightful Esther Lee, VP of Global Learning and Development at McCann WorldGroup. For Joel,  this episode is one of his absolute favorites in 2023. Esther gets vulnerable and talks about a hard situation that made her cry for weeks as a special ed teacher in the Bronx, the impact of her faith in her professional life, why you should train empathy and kindness in your org (and how!), and much more.

If you listen to any podcast this year, make it be this one.

]]> In this final 2023 episode, Joel has a meaningful, heartfelt conversation with the delightful Esther Lee, VP of Global Learning and Development at McCann WorldGroup. For Joel,  this episode is one of his absolute favorites in 2023. Esther gets vulnerable and talks about a hard situation that made her cry for weeks as a special ed teacher in the Bronx, the impact of her faith in her professional life, why you should train empathy and kindness in your org (and how!), and much more.

If you listen to any podcast this year, make it be this one.

]]> Buzzsprout-14174579 Tue, 19 Dec 2023 12:00:00 -0500 2820 1 55 full false #54 - End Your Sentences In Question Marks Ft. Mike Catanzaro #54 - End Your Sentences In Question Marks Ft. Mike Catanzaro Listen in to the HR powerhouse, Mike Catanzaro, Chief People Officer at CSC ServiceWorks. Mike reflects on several leadership lessons we can glean from Punxsutawney Phil (yes, the groundhog), the core trait he seeks in a CEO, the impact of being vulnerable with employees about his mental health challenges, and much more.

]]> Listen in to the HR powerhouse, Mike Catanzaro, Chief People Officer at CSC ServiceWorks. Mike reflects on several leadership lessons we can glean from Punxsutawney Phil (yes, the groundhog), the core trait he seeks in a CEO, the impact of being vulnerable with employees about his mental health challenges, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14133184 Wed, 13 Dec 2023 06:00:00 -0500 3119 1 54 full false #53 - Acing HR: From the Baseline to the Boardroom Ft. Jeff Belloli #53 - Acing HR: From the Baseline to the Boardroom Ft. Jeff Belloli Jeff Belloli, VP of Human Resources for AEG Presents (one of the largest live music companies in the world) shares his story and unique pivot from pro tennis to HR, how his background in professional athletics differentiates him in his field, the power of meditation that you just might want to try yourself, and much more.

]]> Jeff Belloli, VP of Human Resources for AEG Presents (one of the largest live music companies in the world) shares his story and unique pivot from pro tennis to HR, how his background in professional athletics differentiates him in his field, the power of meditation that you just might want to try yourself, and much more.

]]> The Frontline Industry Podcast Buzzsprout-14112538 Fri, 08 Dec 2023 09:00:00 -0500 3096 1 53 full false #52 - Frontline Memory Makers Ft. Wes Dudley #52 - Frontline Memory Makers Ft. Wes Dudley Joel interviews the man, the myth, the retail legend Wes Dudley. Wes is the VP of Customer Experience at Broad River Retail, which owns and operates Ashley HomeStores throughout the Carolinas and Georgia. Wes talks about his take on mentorship, what being a Memory Maker means at Broad River and how that defines the jobs of his employees, the future role of AI for furniture retailers, the most important leadership trait, and much more.

]]> Joel interviews the man, the myth, the retail legend Wes Dudley. Wes is the VP of Customer Experience at Broad River Retail, which owns and operates Ashley HomeStores throughout the Carolinas and Georgia. Wes talks about his take on mentorship, what being a Memory Maker means at Broad River and how that defines the jobs of his employees, the future role of AI for furniture retailers, the most important leadership trait, and much more.

]]> The Frontline Industry Podcast Buzzsprout-13990267 Fri, 17 Nov 2023 09:00:00 -0500 2385 1 52 full false #51 - Treating People As People Ft. James Cope #51 - Treating People As People Ft. James Cope James Cope is the principle consultant for Phillips Consulting Group. In this podcast, James talks about how “people” are his North Star, the difference makers in manufacturing; he challenges us to consider how financial accounting falls short of treating employees as people, how to create the right environment to truly unlock employee potential, how when you treat people as people good things happen, and much more.

]]> James Cope is the principle consultant for Phillips Consulting Group. In this podcast, James talks about how “people” are his North Star, the difference makers in manufacturing; he challenges us to consider how financial accounting falls short of treating employees as people, how to create the right environment to truly unlock employee potential, how when you treat people as people good things happen, and much more.

]]> The Frontline Industry Podcast Buzzsprout-13960604 Mon, 13 Nov 2023 08:00:00 -0500 3027 1 51 full false #50 - Fixing Healthcare Ft. Chris Malone #50 - Fixing Healthcare Ft. Chris Malone Chris Malone in an award-winning author, speaker, thought-leader, strategic adviser and C-level growth executive with experience serving multiple Fortune 500 companies. In this episode, Chris unveils the solutions to the time pressures faced by short staffed healthcare providers, the cost of focusing too much on efficiency, an incredible story of Starbucks workers that will warm you heart, how the key to happiness is serving others, and much more.

]]> Chris Malone in an award-winning author, speaker, thought-leader, strategic adviser and C-level growth executive with experience serving multiple Fortune 500 companies. In this episode, Chris unveils the solutions to the time pressures faced by short staffed healthcare providers, the cost of focusing too much on efficiency, an incredible story of Starbucks workers that will warm you heart, how the key to happiness is serving others, and much more.

]]> The Frontline Industry Podcast Buzzsprout-13749753 Tue, 10 Oct 2023 08:00:00 -0400 2260 1 50 full false #49 - What's Your "And"? Ft. John Garrett #49 - What's Your "And"? Ft. John Garrett Joel has a delightful chat with John Garrett, the Catalyst For Culture Change, comedian, award winning author, podcast host, and keynote speaker.

Garrett discusses how he helps organizations bring out the human behind the job title, how to authentically connect with your employees, the power of show and tell at work, the untapped potential of your employees that you’re ignoring, and how to love your team in transformational ways.

You'll be personally challenged to reflect on who you are, how to truly become the best leader you can be, and how to focus on the things that matter most. You won't want to miss this one.

]]> Joel has a delightful chat with John Garrett, the Catalyst For Culture Change, comedian, award winning author, podcast host, and keynote speaker.

Garrett discusses how he helps organizations bring out the human behind the job title, how to authentically connect with your employees, the power of show and tell at work, the untapped potential of your employees that you’re ignoring, and how to love your team in transformational ways.

You'll be personally challenged to reflect on who you are, how to truly become the best leader you can be, and how to focus on the things that matter most. You won't want to miss this one.

]]> The Frontline Industry Podcast Buzzsprout-13576555 Wed, 13 Sep 2023 09:00:00 -0400 2584 1 49 full false #48 - The Power of Human Truth Ft. Daryl Travis #48 - The Power of Human Truth Ft. Daryl Travis In this incredibly insightful episode, Joel speaks with Daryl Travis, Founder and CEO at Brandtrust, a brand consultancy offering a more human way to build brands and create meaningful change. Daryl explains why humans don’t really know what they want and how that influences buying behavior and employee experience, why we all  keep our Apple device packaging stuffed in drawers, creating brands vs. creating bonds, and much more.

]]> In this incredibly insightful episode, Joel speaks with Daryl Travis, Founder and CEO at Brandtrust, a brand consultancy offering a more human way to build brands and create meaningful change. Daryl explains why humans don’t really know what they want and how that influences buying behavior and employee experience, why we all  keep our Apple device packaging stuffed in drawers, creating brands vs. creating bonds, and much more.

]]> Buzzsprout-13311911 Thu, 03 Aug 2023 09:00:00 -0400 2282 1 48 full false #47 - Living Out Impact, EQ, and Your Values Ft. Scott Schultz #47 - Living Out Impact, EQ, and Your Values Ft. Scott Schultz During this heartfelt conversation, Joel talks with Scott Schultz. He's a speaker, executive coach, and facilitator who empowers people to unlock and architect their impact. Scott discusses emotional intelligence and it’s importance for leaders, the huge problem with negative self talk, identifying your core values and truly living them out, and a story he’s never shared before about why he’s so passionate about impacting homelessness. If you've been curious about emotional intelligence and why it's important, this episode is for you.

]]> During this heartfelt conversation, Joel talks with Scott Schultz. He's a speaker, executive coach, and facilitator who empowers people to unlock and architect their impact. Scott discusses emotional intelligence and it’s importance for leaders, the huge problem with negative self talk, identifying your core values and truly living them out, and a story he’s never shared before about why he’s so passionate about impacting homelessness. If you've been curious about emotional intelligence and why it's important, this episode is for you.

]]> Buzzsprout-13053520 Fri, 16 Jun 2023 13:00:00 -0400 2419 1 47 full false #46 - How a Stuffed Beaver Changed Our Culture Ft. Troy Morrison #46 - How a Stuffed Beaver Changed Our Culture Ft. Troy Morrison Joel has an impactful conversation with Troy Morrison, President of North Texas Bells, a 2200 employee quick service restaurant company based in Texas, a big company with a small company feel. Troy shares about his move to franchise owner at 47 years old, his passion for helping people help themselves, the importance of a purpose driven life and what his purpose is, the two principles on which he built his business, and much more. 

]]> Joel has an impactful conversation with Troy Morrison, President of North Texas Bells, a 2200 employee quick service restaurant company based in Texas, a big company with a small company feel. Troy shares about his move to franchise owner at 47 years old, his passion for helping people help themselves, the importance of a purpose driven life and what his purpose is, the two principles on which he built his business, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-12861932 Wed, 17 May 2023 06:00:00 -0400 2240 1 46 full false #45 - Believe In Yourself and Others Will Too Ft. Gary Magenta #45 - Believe In Yourself and Others Will Too Ft. Gary Magenta Joel has a vulnerable discussion with Gary Magenta, Chief Pot Stirrer at The Magenta Mix, where Gary helps leaders and organizations "cut through the BS", get real, and redefine what success looks like for leaders, teams, and customers. Gary talks about  why leaders should talk what they suck at with their teams, how to build trust quickly, the epidemic of imposter syndrome in leadership, the advice that gave him goosebumps, and much more.

]]> Joel has a vulnerable discussion with Gary Magenta, Chief Pot Stirrer at The Magenta Mix, where Gary helps leaders and organizations "cut through the BS", get real, and redefine what success looks like for leaders, teams, and customers. Gary talks about  why leaders should talk what they suck at with their teams, how to build trust quickly, the epidemic of imposter syndrome in leadership, the advice that gave him goosebumps, and much more.

]]> The Frontline Industry Podcast Buzzsprout-12780202 Thu, 04 May 2023 06:00:00 -0400 2845 1 45 full false #44 - The Serial Unicorn Breeder Ft. Jason Radisson #44 - The Serial Unicorn Breeder Ft. Jason Radisson Joel talks with the innovative Jason Radisson, Founder and CEO of Shift One, a company on a mission to solve the world's largest employment gaps with technology. Jason talks about major demographic macro trends in frontline workplaces, how AI plays into the future of frontline work and tech, his experience with hiring 5000 people a week, his lifelong mission and why he just won’t quit, and much more. 



]]> Joel talks with the innovative Jason Radisson, Founder and CEO of Shift One, a company on a mission to solve the world's largest employment gaps with technology. Jason talks about major demographic macro trends in frontline workplaces, how AI plays into the future of frontline work and tech, his experience with hiring 5000 people a week, his lifelong mission and why he just won’t quit, and much more. 



]]> Buzzsprout-12540456 Wed, 29 Mar 2023 08:00:00 -0400 2053 1 44 full false #43 - Hard Work and Suffering Ft. McLain Hoogland #43 - Hard Work and Suffering Ft. McLain Hoogland Joel sits down with McLain Hoogland, President of Hoogland Restaurant Group, the largest Marco’s Pizza Franchise in the country. McLain talks about his family history of owning the iconic Family Video, the massive Blockbuster competitor with over 800 locations in the Midwest at its peak, how being a Marine impacts the way he views young employees and how capable they are, the importance of getting your hands dirty on the frontlines as a leader, and much more.

]]> Joel sits down with McLain Hoogland, President of Hoogland Restaurant Group, the largest Marco’s Pizza Franchise in the country. McLain talks about his family history of owning the iconic Family Video, the massive Blockbuster competitor with over 800 locations in the Midwest at its peak, how being a Marine impacts the way he views young employees and how capable they are, the importance of getting your hands dirty on the frontlines as a leader, and much more.

]]> The Frontline Industry Podcast Buzzsprout-12395356 Wed, 08 Mar 2023 07:00:00 -0500 2740 1 43 full false #42 - Dog Tags and Values Ft. James O'Reilly #42 - Dog Tags and Values Ft. James O'Reilly In this meaty episode, meet James O’Reilly, CEO of Smokey Bones, meat heaven for meat lovers, the masters of meat, specializing in good food, good drinks, and good times. James expounds about the restaurant industry leaders he looks up to, the importance of transparency during crisis, the qualities he looks for in employees, the failure he learned from the most earlier in his career, the best compliment he could get, and much more.

]]> In this meaty episode, meet James O’Reilly, CEO of Smokey Bones, meat heaven for meat lovers, the masters of meat, specializing in good food, good drinks, and good times. James expounds about the restaurant industry leaders he looks up to, the importance of transparency during crisis, the qualities he looks for in employees, the failure he learned from the most earlier in his career, the best compliment he could get, and much more.

]]> Buzzsprout-12302496 Wed, 22 Feb 2023 07:00:00 -0500 2405 1 42 full false #41 - Building Confidence and Trust Ft. Justin Patton #41 - Building Confidence and Trust Ft. Justin Patton The unforgettable Justin Patton is an award winning author, speaker, and executive coach. In this powerful episode, he explains what can be your biggest competitive advantage as a leader, what the most honest part of the body is (and it's surprising), how to diagnose if you need an executive coach, why so many jerks become company leaders, the best sort of company recognition plans, the power of gentleness, and much more.

]]> The unforgettable Justin Patton is an award winning author, speaker, and executive coach. In this powerful episode, he explains what can be your biggest competitive advantage as a leader, what the most honest part of the body is (and it's surprising), how to diagnose if you need an executive coach, why so many jerks become company leaders, the best sort of company recognition plans, the power of gentleness, and much more.

]]> The Frontline Industry Podcast Buzzsprout-12203434 Wed, 08 Feb 2023 08:00:00 -0500 2432 1 41 full false #40 - A Love For Food and People Ft. Bobbi Capps #40 - A Love For Food and People Ft. Bobbi Capps Joel has a delightful conversation with the charming Bobbi Capps, Regional Vice President of the West Region of Aramark Workplace Hospitality. Bobbi talks about the important three C’s in her world, what she’s learned about leadership through working in management roles since she was 17, opening her own restaurant, her rapid ascension at Aramark and what successes she’s known for, her big career goals, and so much more.

]]> Joel has a delightful conversation with the charming Bobbi Capps, Regional Vice President of the West Region of Aramark Workplace Hospitality. Bobbi talks about the important three C’s in her world, what she’s learned about leadership through working in management roles since she was 17, opening her own restaurant, her rapid ascension at Aramark and what successes she’s known for, her big career goals, and so much more.

]]> The Frontline Industry Podcast Buzzsprout-12087068 Wed, 25 Jan 2023 00:00:00 -0500 2053 1 40 full false #39 - From Front Desk to SVP Ft. Said Elkhodary #39 - From Front Desk to SVP Ft. Said Elkhodary In our inaugural episode for 2023, Joel chats with Said Elkhodary, SVP of Professional Dining at Elior North America, one of the world’s leading operators in contract catering and support services. Said reveals the pivot he made from mechanical engineering to the service industry at the beginning of his career, he reflects on the biggest challenges in corporate dining now, the generational differences in the workforce, what he loves most about his job, and much more.

]]> In our inaugural episode for 2023, Joel chats with Said Elkhodary, SVP of Professional Dining at Elior North America, one of the world’s leading operators in contract catering and support services. Said reveals the pivot he made from mechanical engineering to the service industry at the beginning of his career, he reflects on the biggest challenges in corporate dining now, the generational differences in the workforce, what he loves most about his job, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11979172 Wed, 11 Jan 2023 00:00:00 -0500 1865 1 39 full false #38 - Be the Change Agent Ft. Barb Rooney #38 - Be the Change Agent Ft. Barb Rooney Joel wraps up the 2022 podcast season with a meaningful conversation with Barb Rooney, SVP of Lodging, Spa and Owner Services at Boyne Resorts. Barb talks about running Big Sky Resort lodging at just 24 years old and the painful but important learnings she experienced, how her change-agent personality has evolved over the years, the important transition Boyne made to focusing on servant leadership, the legacy she wants to leave behind, and much more.

]]> Joel wraps up the 2022 podcast season with a meaningful conversation with Barb Rooney, SVP of Lodging, Spa and Owner Services at Boyne Resorts. Barb talks about running Big Sky Resort lodging at just 24 years old and the painful but important learnings she experienced, how her change-agent personality has evolved over the years, the important transition Boyne made to focusing on servant leadership, the legacy she wants to leave behind, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11905602 Wed, 21 Dec 2022 00:00:00 -0500 2141 1 38 full false #37 - The Point of Purpose (Part 2) Ft. Davin Salvagno #37 - The Point of Purpose (Part 2) Ft. Davin Salvagno Joel continues his talk with Davin Salvagno, the globally recognized inspirational speaker and author known for connecting purpose, people, and performance. Learn about the “ROI” of focusing on purpose in your company, but how it’s also not the most important reason to pursue it, fulfilling dreams as the number one KPI at a multi-billion dollar company, the decision you can make each day that change the world, and much more. If you've been looking for something life-changing to noodle on over your holiday breaks, this will certainly do the trick.

]]> Joel continues his talk with Davin Salvagno, the globally recognized inspirational speaker and author known for connecting purpose, people, and performance. Learn about the “ROI” of focusing on purpose in your company, but how it’s also not the most important reason to pursue it, fulfilling dreams as the number one KPI at a multi-billion dollar company, the decision you can make each day that change the world, and much more. If you've been looking for something life-changing to noodle on over your holiday breaks, this will certainly do the trick.

]]> The Frontline Industry Podcast Buzzsprout-11744850 Wed, 07 Dec 2022 00:00:00 -0500 1567 1 37 full false #36 - The Point of Purpose (Part 1) Ft. Davin Salvagno #36 - The Point of Purpose (Part 1) Ft. Davin Salvagno Joel has a deep and meaningful conversation with Davin Salvagno, the globally recognized inspirational speaker and author known for connecting purpose, people, and performance. We hear a lot about “purpose”, but what does purpose really mean? Davin reveals the answer, and the businesses and leaders who are living out purpose well like WD-40 and Costco, how to self-diagnose if you AREN’T leading well or pursuing purpose the right way, how much pay actually matters to employees, and much more. You won't want to miss this one, and make sure you tune in to Part 2 for the enthralling and remarkably inspiring conclusion.

]]> Joel has a deep and meaningful conversation with Davin Salvagno, the globally recognized inspirational speaker and author known for connecting purpose, people, and performance. We hear a lot about “purpose”, but what does purpose really mean? Davin reveals the answer, and the businesses and leaders who are living out purpose well like WD-40 and Costco, how to self-diagnose if you AREN’T leading well or pursuing purpose the right way, how much pay actually matters to employees, and much more. You won't want to miss this one, and make sure you tune in to Part 2 for the enthralling and remarkably inspiring conclusion.

]]> The Frontline Industry Podcast Buzzsprout-11744851 Wed, 30 Nov 2022 00:00:00 -0500 1640 1 36 full false #35 - Love Your Neighborly As Yourself Ft. Josh Sevick and John Dobelbower #35 - Love Your Neighborly As Yourself Ft. Josh Sevick and John Dobelbower On our first two-guest episode, Joel has a candid chat with Josh Sevick, President of The Grounds Guys, and John Dobelbower, Director of Franchise Development at The Grounds Guys, a Neighborly company.

Hear about the hard life lesson that changed John’s career path, the Code of Values that guides their company culture and is reviewed daily by their frontline teams, who is the most important role in the company and how they’re identified, and a lot more neighborly advice as well.  You won't want to miss this one.

]]> On our first two-guest episode, Joel has a candid chat with Josh Sevick, President of The Grounds Guys, and John Dobelbower, Director of Franchise Development at The Grounds Guys, a Neighborly company.

Hear about the hard life lesson that changed John’s career path, the Code of Values that guides their company culture and is reviewed daily by their frontline teams, who is the most important role in the company and how they’re identified, and a lot more neighborly advice as well.  You won't want to miss this one.

]]> The Frontline Industry Podcast Buzzsprout-11698432 Wed, 16 Nov 2022 00:00:00 -0500 2248 1 35 full false #34 - The Cutting Edge of Leadership Ft. Jennifer Lemcke #34 - The Cutting Edge of Leadership Ft. Jennifer Lemcke Joel has a wonderful conversation with the iconic and inspiring Jennifer Lemcke, CEO of Weed Man, an international network of locally owned and operated lawn care businesses across Canada, the United States and the United Kingdom. Jennifer talks about the family story of Weed Man, her powerful life purpose, the importance of active listening as a leader, how to build a great brand, the value of being owner operated, the future of robotics in landscaping, and so much more. 

]]> Joel has a wonderful conversation with the iconic and inspiring Jennifer Lemcke, CEO of Weed Man, an international network of locally owned and operated lawn care businesses across Canada, the United States and the United Kingdom. Jennifer talks about the family story of Weed Man, her powerful life purpose, the importance of active listening as a leader, how to build a great brand, the value of being owner operated, the future of robotics in landscaping, and so much more. 

]]> The Frontline Industry Podcast Buzzsprout-11646554 Wed, 09 Nov 2022 00:00:00 -0500 2186 1 34 full false #33 - Chasing the Right Things Ft. Jeff Oddo #33 - Chasing the Right Things Ft. Jeff Oddo Joel sits down for a transformational discussion with Jeff Oddo, owner and CEO of City Wide Facility Solutions, providing over 20 facility solutions, from handyman services to janitorial to parking lot repairs. Jeff shares the divine intervention of Mr. Cho, who inspired their pivot to the franchise model, leading his household how he leads his business, his advice to his younger self, how to chase and pursue the right things in life, and much more.

]]> Joel sits down for a transformational discussion with Jeff Oddo, owner and CEO of City Wide Facility Solutions, providing over 20 facility solutions, from handyman services to janitorial to parking lot repairs. Jeff shares the divine intervention of Mr. Cho, who inspired their pivot to the franchise model, leading his household how he leads his business, his advice to his younger self, how to chase and pursue the right things in life, and much more.

]]> Buzzsprout-11607990 Wed, 02 Nov 2022 00:00:00 -0400 2148 1 33 full false #32 - Not Just Mow and Blow Ft. Jackie Ishimaru Gachina #32 - Not Just Mow and Blow Ft. Jackie Ishimaru Gachina Joel has a deep discussion with Jackie Ishimaru Gachina, owner of Gachina Landscape Management, one of the most awarded landscape companies in the Bay Area. Jackie shares the incredible challenge of taking over the business when her husband passed, creating a strong culture and winning mentality at the frontlines tied to tangible reward, what she’s most passionate about now, and much more. 

]]> Joel has a deep discussion with Jackie Ishimaru Gachina, owner of Gachina Landscape Management, one of the most awarded landscape companies in the Bay Area. Jackie shares the incredible challenge of taking over the business when her husband passed, creating a strong culture and winning mentality at the frontlines tied to tangible reward, what she’s most passionate about now, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-11567165 Wed, 26 Oct 2022 00:00:00 -0400 2380 1 32 full false #31 - The Dream Manager Ft. Mary Miller #31 - The Dream Manager Ft. Mary Miller Joel has an incredibly engaging talk with Mary Miller, author, speaker, and CEO of JANCOA, a commercial cleaning company run by her, her husband, and soon the next generation. Through efforts to create an environment to attract the best in the industry, they created The Dream Manager program, popularized by Matthew Kelly's bestselling book by the same title. To date, this has been the most life-changing podcast for Joel, and we expect it'll be the same for you. Don't miss it.

]]> Joel has an incredibly engaging talk with Mary Miller, author, speaker, and CEO of JANCOA, a commercial cleaning company run by her, her husband, and soon the next generation. Through efforts to create an environment to attract the best in the industry, they created The Dream Manager program, popularized by Matthew Kelly's bestselling book by the same title. To date, this has been the most life-changing podcast for Joel, and we expect it'll be the same for you. Don't miss it.

]]> The Frontline Industry Podcast Buzzsprout-11501519 Wed, 19 Oct 2022 00:00:00 -0400 2753 Mary Miller, JANCOA, Dream Manager, Frontline Industry 1 31 full false #30 - Proud of Something That Matters Ft. Jarrett Walters #30 - Proud of Something That Matters Ft. Jarrett Walters This week Joel sits down with Jarrett Walters, President and COO  of Hawaiian Building Maintenance, to hear him talk about how basketball created authentic relationships with his employees, how he builds company culture across islands and locations, the way bolstering middle management transformed his business, what motivates him, and much more.

]]> This week Joel sits down with Jarrett Walters, President and COO  of Hawaiian Building Maintenance, to hear him talk about how basketball created authentic relationships with his employees, how he builds company culture across islands and locations, the way bolstering middle management transformed his business, what motivates him, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11479926 Wed, 12 Oct 2022 00:00:00 -0400 2423 Frontline Industry, Joel Onyshuk, Leadership, Leading Teams, Company Culture 1 30 full false #29 - People Over Spreadsheets Ft. Heidi Buske #29 - People Over Spreadsheets Ft. Heidi Buske Joel sits down with the delightful Heidi Buske, Transformation Leader at Cargill, the largest privately owned company in the US. Heidi discusses why she loves manufacturing, ho w to create a “winning culture and community” in your company, how losing her best friend at work showed her the power of work relationships, the negative feedback she received early in her career that shaped her forever, and much more.

]]> Joel sits down with the delightful Heidi Buske, Transformation Leader at Cargill, the largest privately owned company in the US. Heidi discusses why she loves manufacturing, ho w to create a “winning culture and community” in your company, how losing her best friend at work showed her the power of work relationships, the negative feedback she received early in her career that shaped her forever, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11444762 Wed, 05 Oct 2022 13:00:00 -0400 2043 1 29 full false #28 - Keeping It Gritty Ft. Jeff Engel #28 - Keeping It Gritty Ft. Jeff Engel Joel chats with Jeff Engel, CEO of Location Tech Inc, a software platform providing precise locations 3-dimensionally inside and around buildings to track people, processes, devices, and equipment. Jeff talks of his Navy Seal days and the lessons learned, some stories never before told in the civilian world, he shares his driven approach to life, his passion for identifying and partnering with overachievers, and much more.

]]> Joel chats with Jeff Engel, CEO of Location Tech Inc, a software platform providing precise locations 3-dimensionally inside and around buildings to track people, processes, devices, and equipment. Jeff talks of his Navy Seal days and the lessons learned, some stories never before told in the civilian world, he shares his driven approach to life, his passion for identifying and partnering with overachievers, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11397995 Wed, 28 Sep 2022 00:00:00 -0400 1873 1 28 full false #27 - The ABCs of Putting Others First Ft. Dennis Jenkins #27 - The ABCs of Putting Others First Ft. Dennis Jenkins Dennis Jenkins joins the show to lay out his motivations and priorities as a man, a leader, and a business owner. Dennis is President of ABC Home and Commercial Services of DFW, providing high-quality, effective pest control services in Texas since 1949. Dennis shares who he is outside of work, how ABC’s unparalleled sense of purpose has led to deep missional investments in their communities, their people, and company culture, who should get into the pest control business, and much more.

]]> Dennis Jenkins joins the show to lay out his motivations and priorities as a man, a leader, and a business owner. Dennis is President of ABC Home and Commercial Services of DFW, providing high-quality, effective pest control services in Texas since 1949. Dennis shares who he is outside of work, how ABC’s unparalleled sense of purpose has led to deep missional investments in their communities, their people, and company culture, who should get into the pest control business, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11331238 Wed, 21 Sep 2022 00:00:00 -0400 2232 Frontline Industry, Pest Control, Leadership, Family Owned, Business Growth, Leadership 1 27 full false #26 - Boundaries and Balance Ft. Edie Freeman #26 - Boundaries and Balance Ft. Edie Freeman On this vulnerable and raw episode, Joel speaks to Edie Freeman, SVP of HR at Thompson Hospitality, the large minority-owned and family-run company that is redefining the art of hospitality. Edie shares her passions outside of work, her deep desire to help people be heard and develop them, her pursuit of boundaries and balance at home and at work, the importance of being vulnerable, and much more.

]]> On this vulnerable and raw episode, Joel speaks to Edie Freeman, SVP of HR at Thompson Hospitality, the large minority-owned and family-run company that is redefining the art of hospitality. Edie shares her passions outside of work, her deep desire to help people be heard and develop them, her pursuit of boundaries and balance at home and at work, the importance of being vulnerable, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11294391 Wed, 14 Sep 2022 00:00:00 -0400 2573 Leadership, Frontline Industry, Frontline Leaders, Vulnerability, Transparency, Boundaries, Work Boundaries 1 26 full false #25 - A People-First Culture (Part 2 of 2) Ft. Patty Lopez-Calleja #25 - A People-First Culture (Part 2 of 2) Ft. Patty Lopez-Calleja Joel continues his discussion with Patty Lopez-Calleja, Chief Experience Officer and SVP of Strategic Initiatives at Fiesta Restaurant Group. Patty shares the one thing she wants her in-store teams to know, their unique investment in frontline leadership development, creating a highly customizable employee experience, more about their forward-thinking frontline benefits, and much more.

]]> Joel continues his discussion with Patty Lopez-Calleja, Chief Experience Officer and SVP of Strategic Initiatives at Fiesta Restaurant Group. Patty shares the one thing she wants her in-store teams to know, their unique investment in frontline leadership development, creating a highly customizable employee experience, more about their forward-thinking frontline benefits, and much more.

]]> The Frontline Industry Podcast Buzzsprout-11270404 Wed, 07 Sep 2022 00:00:00 -0400 1545 Frontline industry, company culture, leadership, leading teams 1 25 full false #24 - A People-First Culture (Part 1 of 2) Ft. Patty Lopez-Calleja #24 - A People-First Culture (Part 1 of 2) Ft. Patty Lopez-Calleja In this exciting two-part episode, Joel talks with Patty Lopez-Calleja, Chief Experience Officer and SVP of Strategic Initiatives at Fiesta Restaurant Group, parent company of Pollo Tropical, the 138 location restaurant chain headquartered in Miami. Patty discusses creating an actual people-first culture, she reveals the secret and quiet ways they invest in their people and communities, “giving employees what they ask for” when it comes to benefits, what service experience really means, and much more. 

]]> In this exciting two-part episode, Joel talks with Patty Lopez-Calleja, Chief Experience Officer and SVP of Strategic Initiatives at Fiesta Restaurant Group, parent company of Pollo Tropical, the 138 location restaurant chain headquartered in Miami. Patty discusses creating an actual people-first culture, she reveals the secret and quiet ways they invest in their people and communities, “giving employees what they ask for” when it comes to benefits, what service experience really means, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-11228834 Wed, 31 Aug 2022 00:00:00 -0400 1701 1 24 full false #23 - A Woman On Fire Ft. Shannon Coomes #23 - A Woman On Fire Ft. Shannon Coomes On this fiery episode, Joel speaks with the energetic Shannon Coomes, President of Hill Fire Protection, the leading provider of inspection, testing, maintenance, repairs and 24 hour emergency service for fire sprinkler systems. Shannon ruminates about how being raised by a single mom impacted her personally and professionally, the challenge of rebuilding a team when she took her job, being one of the only female executives in her industry, and so much more.

]]> On this fiery episode, Joel speaks with the energetic Shannon Coomes, President of Hill Fire Protection, the leading provider of inspection, testing, maintenance, repairs and 24 hour emergency service for fire sprinkler systems. Shannon ruminates about how being raised by a single mom impacted her personally and professionally, the challenge of rebuilding a team when she took her job, being one of the only female executives in her industry, and so much more.

]]> The Frontline Industry Podcast Buzzsprout-11148177 Wed, 17 Aug 2022 00:00:00 -0400 2660 Shannon Coomes, Hill Fire Protection, Female leaders, Female executives, leadership, Frontline leadership, leading teams, The frontline industry podcast, Joel Onyshuk 1 23 full false #22 - Fried Food and Family Ft. Josh Bickford #22 - Fried Food and Family Ft. Josh Bickford Joel sits down with Josh Bickford, EVP of Strategic Initiatives and 4th generation owner of Clyde’s Donuts, a 102 year old donut manufacturer in Chicago-land. Josh talks about the family legacy and fun culture of Clyde’s, creatively involving the frontlines in ideation, how he wants to be an enabler for frontline employees, the joy of making a product that brings families together, and so much more. 

]]> Joel sits down with Josh Bickford, EVP of Strategic Initiatives and 4th generation owner of Clyde’s Donuts, a 102 year old donut manufacturer in Chicago-land. Josh talks about the family legacy and fun culture of Clyde’s, creatively involving the frontlines in ideation, how he wants to be an enabler for frontline employees, the joy of making a product that brings families together, and so much more. 

]]> The Frontline Industry Podcast Buzzsprout-11068697 Wed, 03 Aug 2022 00:00:00 -0400 1648 Frontline workers, frontline industry podcast, Clyde's Donuts, Leadership, family business, Joel Onyshuk 1 22 full false #21 - Leading With Love and Release (Part 2 of 2) Ft. Ryan Bond #21 - Leading With Love and Release (Part 2 of 2) Ft. Ryan Bond This is Part 2 of last episode, where Joel talks with Ryan Bond, CPO at Thrive Restaurant Group. In this powerful culmination, Ryan discusses helping Thrive employees flourish both at home and at work, the number one thing frontline associates need, how Thrive recognizes employees differently, his powerful message for struggling leaders, his passion for addressing mental health challenges, and much more. 

]]> This is Part 2 of last episode, where Joel talks with Ryan Bond, CPO at Thrive Restaurant Group. In this powerful culmination, Ryan discusses helping Thrive employees flourish both at home and at work, the number one thing frontline associates need, how Thrive recognizes employees differently, his powerful message for struggling leaders, his passion for addressing mental health challenges, and much more. 

]]> The Frontline Industry Podcast Buzzsprout-10988620 Wed, 20 Jul 2022 00:00:00 -0400 1964 Leadership, Frontline Leaders, employee engagement, employee retention 1 21 full false #20 - Leading With Love and Release (Part 1 of 2) Ft. Ryan Bond #20 - Leading With Love and Release (Part 1 of 2) Ft. Ryan Bond In this extremely authentic and raw episode, Joel talks with Ryan Bond, Chief People Officer at Thrive Restaurant Group, a company with 103 restaurants and over 5000 team members. Ryan discusses the failure of the traditional Human Resources model and the fundamental distrust that too many companies have in their people, how experiences shape our beliefs, the practical ways Thrive cares for their employees, and much more. You DO NOT want to miss this first part of a two-part series with Ryan.

]]> In this extremely authentic and raw episode, Joel talks with Ryan Bond, Chief People Officer at Thrive Restaurant Group, a company with 103 restaurants and over 5000 team members. Ryan discusses the failure of the traditional Human Resources model and the fundamental distrust that too many companies have in their people, how experiences shape our beliefs, the practical ways Thrive cares for their employees, and much more. You DO NOT want to miss this first part of a two-part series with Ryan.

]]> The Frontline Industry Podcast Buzzsprout-10950198 Wed, 13 Jul 2022 00:00:00 -0400 1593 1 20 full false #19 - Relationships, Innovation, and the Omnichannel Church Ft. John Alexander #19 - Relationships, Innovation, and the Omnichannel Church Ft. John Alexander On this incredible episode, Joel speaks with John Alexander, Executive Director of Creative Arts at Eagle Brook Church, one of the largest churches in the country. John shares his perspective on vision casting, stories, and building relationships, he expounds on the one make-or-break meeting his teams do every single weekend, how he tackles the challenge of the omnichannel church experience (including the metaverse!), and much more. 

]]> On this incredible episode, Joel speaks with John Alexander, Executive Director of Creative Arts at Eagle Brook Church, one of the largest churches in the country. John shares his perspective on vision casting, stories, and building relationships, he expounds on the one make-or-break meeting his teams do every single weekend, how he tackles the challenge of the omnichannel church experience (including the metaverse!), and much more. 

]]> The Frontline Industry Podcast Buzzsprout-10753028 Wed, 08 Jun 2022 00:00:00 -0400 2255 1 19 full false #18 - The Drop In CEO Ft. Deb Coviello #18 - The Drop In CEO Ft. Deb Coviello Joel sits down with Deb Coviello, who helps C-Suite leaders take control of their careers, guiding them to navigate challenges with confidence. Deb discusses her passion for elevating leaders and unleashing their potential, the common challenges that leaders struggle with, harnessing the latent potential of frontline employees, the ignorance of calling them “low skilled” workers, why executives need to spend the time  on the frontlines of their businesses, and much more.

]]> Joel sits down with Deb Coviello, who helps C-Suite leaders take control of their careers, guiding them to navigate challenges with confidence. Deb discusses her passion for elevating leaders and unleashing their potential, the common challenges that leaders struggle with, harnessing the latent potential of frontline employees, the ignorance of calling them “low skilled” workers, why executives need to spend the time  on the frontlines of their businesses, and much more.

]]> The Frontline Industry Podcast Buzzsprout-10641945 Wed, 18 May 2022 15:00:00 -0400 2111 1 18 full false #17 - The Best of the Best Ft. Joel Onyshuk #17 - The Best of the Best Ft. Joel Onyshuk In this special episode, we look back at the top insights and wisdom shared over the last 16 episodes. The guests and content have been amazing, but you might not have time to listen to every single episode, OR, you have listened but it’s admittedly easy to forget the best parts and takeaways that you loved. So strap in, grab a latte, and let’s highlight my "best of the best." 

]]> In this special episode, we look back at the top insights and wisdom shared over the last 16 episodes. The guests and content have been amazing, but you might not have time to listen to every single episode, OR, you have listened but it’s admittedly easy to forget the best parts and takeaways that you loved. So strap in, grab a latte, and let’s highlight my "best of the best." 

]]> The Frontline Industry Podcast Buzzsprout-10557873 Wed, 04 May 2022 13:00:00 -0400 1818 1 17 full false #16 - The Corporate Doctor Ft. Tope Sadiku #16 - The Corporate Doctor Ft. Tope Sadiku On this fast-paced episode, Joel talks to Tope Sadiku, Global Head of Digital Employee Experience for Kraft Heinz, the company that absolutely fills your pantry from top to bottom. Tope describes herself as being a corporate doctor and discusses what that means for her and Kraft Heinz, why work-life balance doesn’t really exist, her passion to solve big problems and have big impact, and her sage advice for young professionals.

]]> On this fast-paced episode, Joel talks to Tope Sadiku, Global Head of Digital Employee Experience for Kraft Heinz, the company that absolutely fills your pantry from top to bottom. Tope describes herself as being a corporate doctor and discusses what that means for her and Kraft Heinz, why work-life balance doesn’t really exist, her passion to solve big problems and have big impact, and her sage advice for young professionals.

]]> The Frontline Industry Podcast Buzzsprout-10510331 Wed, 27 Apr 2022 00:00:00 -0400 1538 Tope Sadiku, Frontline Industry, frontline leaders, The Frontline Industry Podcast, leadership, Joel Onyshuk 1 16 full false #15 - Bias In the Workplace Ft. J.J. Cutler #15 - Bias In the Workplace Ft. J.J. Cutler Joel unpacks a variety of topics with JJ Cutler, Partner at Heidrick and Struggles, the massive international executive search firm. As an expert in frontline leadership and executive search, J.J. talks about viewing training as an R&D function, an analysis of the role (but also problem) of bias in our decisions, how to understand and navigate the generational differences in the workforce, and the crucial traits of an ideal executive today.

]]> Joel unpacks a variety of topics with JJ Cutler, Partner at Heidrick and Struggles, the massive international executive search firm. As an expert in frontline leadership and executive search, J.J. talks about viewing training as an R&D function, an analysis of the role (but also problem) of bias in our decisions, how to understand and navigate the generational differences in the workforce, and the crucial traits of an ideal executive today.

]]> The Frontline Industry Podcast Buzzsprout-10377479 Wed, 06 Apr 2022 00:00:00 -0400 2258 1 15 full false #14 - America's Native Nut Ft. Stephanie Stuckey #14 - America's Native Nut Ft. Stephanie Stuckey On this delightful episode, Joel is joined by Stephanie Stuckey, the incredibly charming CEO of Stuckey Corporation, the roadside oasis since 1937 and home of the original pecan log roll. Stephanie discusses the Gary V secret that makes her go viral on Linkedin, how she looks at the future of work, and her "big hairy audacious goal" to get the pecan into its rightful spot in the snack isle as America’s Native Nut. 

]]> On this delightful episode, Joel is joined by Stephanie Stuckey, the incredibly charming CEO of Stuckey Corporation, the roadside oasis since 1937 and home of the original pecan log roll. Stephanie discusses the Gary V secret that makes her go viral on Linkedin, how she looks at the future of work, and her "big hairy audacious goal" to get the pecan into its rightful spot in the snack isle as America’s Native Nut. 

]]> The Frontline Industry Podcast Buzzsprout-10295735 Wed, 30 Mar 2022 00:00:00 -0400 1995 Stephanie Stuckey, Stuckey Corporation, Pecans, C Suite, Gary V, frontline industry, the frontline industry podcast, Joel onyshuk, leading, leading teams, leadership 1 14 full false #13 - Power Mentorship Ft. Tom Burns #13 - Power Mentorship Ft. Tom Burns Tom Burns, VP of Training and Development at Conn’s HomePlus, a retail company with over 4000 employees and over 150 locations joins Joel this week. Tom discusses Conn’s unique approach to retail, the importance of what Tom calls “Power Mentors”, how necessary it is to be a leader who truly cares, and much more.

]]> Tom Burns, VP of Training and Development at Conn’s HomePlus, a retail company with over 4000 employees and over 150 locations joins Joel this week. Tom discusses Conn’s unique approach to retail, the importance of what Tom calls “Power Mentors”, how necessary it is to be a leader who truly cares, and much more.

]]> The Frontline Industry Podcast Buzzsprout-10292221 Wed, 23 Mar 2022 00:00:00 -0400 2264 Conns, Tom Burns, The Frontline Industry, mentors, mentorship, leadership, leadership skills, Joel Onyshuk 1 13 full false #12 - You Have Control Over Your Life Ft. Adam Kroener #12 - You Have Control Over Your Life Ft. Adam Kroener This week Joel is joined by Adam Kroener, Co-founder of Carbliss, maker of hand crafted premium cocktails with none of the bad stuff!  Adam discusses the Carbliss origin story, the importance of asking good questions, the impact of Dale Carnegie on his life, and so much more! Check it out now. 

]]> This week Joel is joined by Adam Kroener, Co-founder of Carbliss, maker of hand crafted premium cocktails with none of the bad stuff!  Adam discusses the Carbliss origin story, the importance of asking good questions, the impact of Dale Carnegie on his life, and so much more! Check it out now. 

]]> The Frontline Industry Podcast Buzzsprout-10255470 Wed, 16 Mar 2022 00:00:00 -0400 2471 1 12 full false #11 - Culture Fuels Results (Part 2 of 2) Ft. Greg Creed #11 - Culture Fuels Results (Part 2 of 2) Ft. Greg Creed Joel continues a powerful discussion with Greg Creed, Former CEO of Yum! Brands, including companies we all know and love like KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill. Greg discusses what he calls an “obsession metric” and how it transformed his operations, the key to becoming focused as a leader, how he’s a believer in clarity over being right, and so much more!

]]> Joel continues a powerful discussion with Greg Creed, Former CEO of Yum! Brands, including companies we all know and love like KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill. Greg discusses what he calls an “obsession metric” and how it transformed his operations, the key to becoming focused as a leader, how he’s a believer in clarity over being right, and so much more!

]]> The Frontline Industry Podcast Buzzsprout-10189289 Wed, 09 Mar 2022 00:00:00 -0500 1781 Greg Creed, Yum Brands, Leading Teams, Leading Well, Legacy, Clarity, The Frontline Industry Podcast, frontline industry, hospitality industry, restaurants, Joel Onyshuk 1 11 full false #10 - Culture Fuels Results (Part 1 of 2) Ft. Greg Creed #10 - Culture Fuels Results (Part 1 of 2) Ft. Greg Creed On this two-part episode, Joel talks to Greg Creed, Former CEO of Yum! Brands, a monster company with brands including KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill. Greg covers topics like how Yum! Brands use a performance rating and culture rating to measure executive effectiveness, seeing culture through the lens of creating family, and how to go from living the culture to leading the culture at work, and so much more we had to create a second episode! 

]]> On this two-part episode, Joel talks to Greg Creed, Former CEO of Yum! Brands, a monster company with brands including KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill. Greg covers topics like how Yum! Brands use a performance rating and culture rating to measure executive effectiveness, seeing culture through the lens of creating family, and how to go from living the culture to leading the culture at work, and so much more we had to create a second episode! 

]]> The Frontline Industry Podcast / Greg Creed Buzzsprout-10162391 Wed, 02 Mar 2022 00:00:00 -0500 1545 Greg Creed, Yum Brands, Restaurant Management, management, growth, leadership, developing employees, leadership development, Joel Onyshuk 1 10 full false #09 - A Sample Size of One Ft. Ken Kozielski #09 - A Sample Size of One Ft. Ken Kozielski On this episode, Joel talks to Ken Kozielski, VP of Customer Experience at Orlando Health, a not-for-profit healthcare organization founded more than 100 years ago and Florida’s #1 Health Care Employer. Ken describes the two key elements in unlocking trust, the INCREDIBLE story of a housekeeper giving hope and care, saving the life of a patient with Covid, how fun at work makes us human, and much more.

]]> On this episode, Joel talks to Ken Kozielski, VP of Customer Experience at Orlando Health, a not-for-profit healthcare organization founded more than 100 years ago and Florida’s #1 Health Care Employer. Ken describes the two key elements in unlocking trust, the INCREDIBLE story of a housekeeper giving hope and care, saving the life of a patient with Covid, how fun at work makes us human, and much more.

]]> The Frontline Industry Podcast /Ken Kozielski Buzzsprout-10121428 Wed, 23 Feb 2022 00:00:00 -0500 2089 Ken Kozielski, Orlando Health, Healthcare VP, Healthcare industry, The Frontline Industry Podcast, the frontline industry, leadership, customer experience, fun at work, creating a fun work environment, Joel Onyshuk 1 9 full false #08 - Creating Intimacy At Work Ft. Kevin Henry #08 - Creating Intimacy At Work Ft. Kevin Henry On this longer, thought-provoking episode, Joel talks to Kevin Henry, EVP and CHRO of Extended Stay America. Kevin discusses the decisions that led to their ability to THRIVE amidst the pandemic, putting the power of recognition & appreciation in the hands of frontline associates, the key to creating intimacy with your employees, and much more. Check it out now!

]]> On this longer, thought-provoking episode, Joel talks to Kevin Henry, EVP and CHRO of Extended Stay America. Kevin discusses the decisions that led to their ability to THRIVE amidst the pandemic, putting the power of recognition & appreciation in the hands of frontline associates, the key to creating intimacy with your employees, and much more. Check it out now!

]]> The Frontline Industry Podcast Buzzsprout-10078794 Wed, 16 Feb 2022 00:00:00 -0500 2667 Kevin Henry, CHRO, Frontline Industry, The Frontline Industry Podcast, employee engagement, employee intimacy, Joel Onyshuk 1 8 full false #07 - A Nutty Legacy Ft. Andy Shirk #07 - A Nutty Legacy Ft. Andy Shirk On this week's episode of the Frontline Industry Podcast Joel welcomes Andy Shirk, President and 3rd generation leader of BEER NUTS Brand Snacks. Andy talks about family legacy, the challenge of innovation, and so much more!

]]> On this week's episode of the Frontline Industry Podcast Joel welcomes Andy Shirk, President and 3rd generation leader of BEER NUTS Brand Snacks. Andy talks about family legacy, the challenge of innovation, and so much more!

]]> The Frontline Industry Podcast / Andy Shirk Buzzsprout-10043358 Wed, 09 Feb 2022 11:00:00 -0500 1607 BEER NUTS, Andy Shirk, Innovation, challenges, leadership, leadership challenges, The Frontline Industry Podcast, frontline industry, Joel Onyshuk 1 7 full false #06 - Giving Your Best Ft. Andrew Main #06 - Giving Your Best Ft. Andrew Main What's a leadership principle that can be applied at the C-Suite level down to the frontline workers? Andrew Main, former CEO of Aramark UK joins us this week and shares this leadership principle, talks about the technology gap within the industry, and so much more! 

]]> What's a leadership principle that can be applied at the C-Suite level down to the frontline workers? Andrew Main, former CEO of Aramark UK joins us this week and shares this leadership principle, talks about the technology gap within the industry, and so much more! 

]]> The Frontline Industry Podcast / Andrew Main Buzzsprout-9955821 Wed, 02 Feb 2022 00:00:00 -0500 1328 Andrew Main, Aramark, Service Industry, Hospitality Industry, c-suite leadership, C suite leadership, leading teams, the frontline industry, Joel Onyshuk 1 6 full false #05 - Build Joy Into Your Process Ft. Adam Povlitz #05 - Build Joy Into Your Process Ft. Adam Povlitz What's a common trait many successful people have? Adam Povlitz, CEO and President of Anago,  joins Joel and shares what he believes it to be! He discusses the unique business model of Anago, making friends with frontline employees, and what he believes would make the world a little bit better, check it out now! 

]]> What's a common trait many successful people have? Adam Povlitz, CEO and President of Anago,  joins Joel and shares what he believes it to be! He discusses the unique business model of Anago, making friends with frontline employees, and what he believes would make the world a little bit better, check it out now! 

]]> The Frontline Industry Podcast / Adam Povlitz Buzzsprout-9927705 Wed, 26 Jan 2022 00:00:00 -0500 1989 Frontline industry podcast, frontline employees, war for talent, CEO, leadership, sales, world class sales organization, Anago, waste industry, cleaning industry, Joel Onyshuk 1 5 full false #04 - Beautiful Leadership Principles Ft. Cory Jensen #04 - Beautiful Leadership Principles Ft. Cory Jensen Joining us is Cory Jensen, COO of Marianna Beauty, a leading developer and manufacturer of hair and beauty products for cosmetology schools, salons, retail, and brand owners. Cory discusses the value of getting frontline employees focused on winning and problem solving every day, reversing his 400% turnover, and the criticality of having great daily huddles with your frontline teams.

]]> Joining us is Cory Jensen, COO of Marianna Beauty, a leading developer and manufacturer of hair and beauty products for cosmetology schools, salons, retail, and brand owners. Cory discusses the value of getting frontline employees focused on winning and problem solving every day, reversing his 400% turnover, and the criticality of having great daily huddles with your frontline teams.

]]> The Frontline Industry Podcast / Cory Jensen Buzzsprout-9868936 Wed, 19 Jan 2022 00:00:00 -0500 1552 Marianna Beauty, Manufacturing Industry, COO, leadership, turnover, turnover reduction, team huddles, C-Suite Leadership, the frontline industry, the frontline industry podcast, Joel Onyshuk 1 4 full false #03 - From Housekeeper to C-Suite Ft. Bob Marshall #03 - From Housekeeper to C-Suite Ft. Bob Marshall Join Joel as he chats with Bob Marshall, SVP of Sales at Brightview, the nation’s leading commercial landscape company. Bob discusses the value of being physically present on the frontlines with his employees 40 weeks a year, the essential skill of listening to remove barriers and build community, enabling peer recognition & learning for frontline associates, and his advice to the next generation of leaders. 

]]> Join Joel as he chats with Bob Marshall, SVP of Sales at Brightview, the nation’s leading commercial landscape company. Bob discusses the value of being physically present on the frontlines with his employees 40 weeks a year, the essential skill of listening to remove barriers and build community, enabling peer recognition & learning for frontline associates, and his advice to the next generation of leaders. 

]]> The Frontline Industry Podcast / Bob Marshall Buzzsprout-9781625 Wed, 12 Jan 2022 02:00:00 -0500 2238 Bob Marshall, Landscape, sales, leading teams, frontline employees, building relationships, Joel Onyshuk, be present 1 3 full false #02 - Toyota Culture and Frontline Transformation Ft. Mike Hoseus #02 - Toyota Culture and Frontline Transformation Ft. Mike Hoseus Mike Hoseus, the author of the Toyota Culture and industry consultant, joins us for our second episode!  Mike works with organizations to develop and implement various transformation initiatives. In this episode, he joins Joel to discuss working for 1000 people at Toyota, emulating Toyota culture and leadership in frontline industries, how his Toyota plant maintained less than 3% annual turnover, and how to create an army of problem solvers with your frontline employees.

]]> Mike Hoseus, the author of the Toyota Culture and industry consultant, joins us for our second episode!  Mike works with organizations to develop and implement various transformation initiatives. In this episode, he joins Joel to discuss working for 1000 people at Toyota, emulating Toyota culture and leadership in frontline industries, how his Toyota plant maintained less than 3% annual turnover, and how to create an army of problem solvers with your frontline employees.

]]> The Frontline Industry Podcast / Mike Hoseus Buzzsprout-9781587 Wed, 12 Jan 2022 01:00:00 -0500 2307 Toyota Culture, Mike Hoseus, servant leadership, leading teams, supervisors,frontline industry, production, production industry, leadership techniques 1 2 full false #01 - Attract, Train, Retain, and Treasure Ft. Ari Medoff #01 - Attract, Train, Retain, and Treasure Ft. Ari Medoff Join us as Joel sits down with Ari Medoff, CEO of Arosa, to discuss his passion for creating a uniquely flat org structure, working on the frontlines as a CEO, creating a lasting impact on frontline employees, and so much more!

]]> Join us as Joel sits down with Ari Medoff, CEO of Arosa, to discuss his passion for creating a uniquely flat org structure, working on the frontlines as a CEO, creating a lasting impact on frontline employees, and so much more!

]]> The Frontline Industry Podcast / Ari Medoff Buzzsprout-9736616 Wed, 12 Jan 2022 00:00:00 -0500 1642 The Frontline Industry Podcast, Ari Medoff, Arosa, frontline industry, employee impact, employee retainment, frontline, employee gifts, frontline ceo, medoff 1 1 full false #00 - Introducing The Frontline Industry Podcast #00 - Introducing The Frontline Industry Podcast Welcome to The Frontline Industry Podcast! Join our host, Joel, as he shares what to expect coming up this season and a little about his background. He has an invitation waiting for you to join us on the journey of becoming better leaders, together! 

]]> Welcome to The Frontline Industry Podcast! Join our host, Joel, as he shares what to expect coming up this season and a little about his background. He has an invitation waiting for you to join us on the journey of becoming better leaders, together! 

]]> The Frontline Industry Podcast / Joel Onyshuk Buzzsprout-9781569 Sat, 01 Jan 2022 11:00:00 -0500 447 Intro Episode, Hospitality Industry, Healthcare Industry, Leadership, Leading Teams, Joel Onyshuk 1 0 bonus false