Real CEO Confidence in Uncertain Times | Leading Through Chaos with Rome Madison

What does real CEO confidence look like when the pressure is high, the answers aren’t clear, and uncertainty feels constant?

In this episode of The Frustrated CEO Podcast, Patrick and Patsy sit down with executive coach and leadership strategist Rome Madison to unpack how today’s CEOs and founders can stay grounded, decisive, and confident—even while navigating chaos, complexity, and rapid change.

Rome shares a practical leadership framework built on self-acceptance, competence, and strategy, and explains why humility, customer proximity, and embracing uncertainty are not weaknesses—but competitive advantages. This conversation offers real-world guidance for leaders who feel stretched thin, stuck in complexity, or overwhelmed by constant demands.

Whether you’re leading a fast-growing company or steering an organization through turbulent times, this episode delivers clarity, perspective, and actionable insights for leading with confidence when certainty is off the table.

🎯 What You’ll Learn in This Episode

• What real CEO confidence looks like during uncertainty
• How self-acceptance strengthens executive decision-making
• Why humility is a competitive advantage for leaders
• How staying close to customers sharpens strategy
• How to lead effectively when there are no clear answers

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🔗 Follow Rome Madison
Want more insights on executive leadership, CEO confidence, and leading through uncertainty? Connect with Rome:

• LinkedIn: https://www.linkedin.com/in/genomicsellingsolutions/
  
  
• Facebook: https://www.facebook.com/TheEverydaySuperstar
  
  
• YouTube: https://www.youtube.com/@RomeMadison
  
  
• Instagram: https://www.instagram.com/romemadisoneverydaysuperstar/
  
  
• X (Twitter): https://x.com/RomeMadison
  
  
• Follow Rome for leadership strategies, mindset shifts, and real-world coaching insights designed for CEOs navigating growth, pressure, and change.

🎧 About the Show

The Frustrated CEO Podcast helps founders and CEOs cut through the noise, gain perspective, and lead with clarity through growth, complexity, and uncertainty.

#CEOConfidence #ExecutiveLeadership #LeadershipPodcast #BusinessGrowth #LeadingThroughUncertainty

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Profitable but stressed about cash flow? You’re not alone.

This episode is a short segment from Episode 102 of The Frustrated CEO Podcast, titled “Let’s Get Practical.” In this focused clip, fractional CFO Brian Keyser joins Patrick and Patsy to explain why profitable businesses still struggle with cash flow—and what leaders can do right now to fix it.

You’ll hear a clear breakdown of profit vs. cash flow, how timing issues, poor forecasting, and bad financial datacreate cash shortages, and why even fast-growing companies can feel constantly cash-starved.

In this practical cash flow segment, you’ll learn how to:

• Free up trapped cash
• Tighten accounts receivable
• Improve cash flow management
• Build simple cash flow forecasts that actually work
• Replace guesswork with financial clarity

If you’re a CEO, founder, or small business owner dealing with cash flow problems despite being profitable on paper, this segment delivers actionable financial advice you can apply immediately. Strong cash flow fuels better decisions, stronger leadership, and healthier teams.

🎧 For the full conversation, listen to Episode 102 of The Frustrated CEO Podcast.
This “Let’s Get Practical” segment is a great starting point if cash flow stress is holding your business back.

About the Guest

Brian Keyser is a fractional CFO at Anthem Strategists, helping business owners gain control of cash flow and build smarter financial systems.

⬇️ Connect with Anthem Strategists ⬇️
https://www.instagram.com/anthemstrategists

https://www.youtube.com/channel/UCTnd0Q913_yIzWD6-CNvc2A

https://anthemstrategists.com/contact/

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Disconnected managers are quietly hurting performance, culture, and execution, and many leaders don’t realize it until retention, engagement, and results start slipping.

In Let’s Get Practical | Episode 101, we talk with Greg Roche, a retention and workplace connection expert, about why leadership disconnection is increasing, how hybrid work and technology are driving workplace loneliness, and why employee engagement and retention depend more on authentic human connection than perks, programs, or policies.

This episode is essential listening for leaders, managers, executives, and people leaders navigating today’s hybrid and remote work environments.

You’ll learn practical strategies to:
• Rebuild trust and connection across teams
• Reduce conflict and unnecessary escalations
• Improve execution and accountability
• Strengthen workplace culture and employee retention

If you care about leadership development, management effectiveness, workplace culture, employee engagement, and the future of work, this conversation will shift how you lead.

🎧 Tune in now and get practical.

Website: Frustrated CEO
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In this episode of The Frustrated CEO Podcast, hosts Patrick Lyons and Patsy Feeman sit down with Mohammad Anwar, CEO of Softway and co-founder of Culture+, for a candid conversation on leadership, company culture, and business transformation.

Mohammad shares his powerful origin story, how rapid success left him “power drunk,” and how Softway’s once-strong culture turned toxic—nearly driving the company into bankruptcy. He reveals the pivotal turning point that sparked Softway’s turnaround: hearing a coach describe the company’s comeback as being driven by love as a business strategy.

In this episode, you’ll learn what love in leadership really means (and why it’s neither romantic nor soft), why behaviors—not values—define culture, how to build change-ready organizations, and why sustainable culture change requires leaders to own mistakes, apologize, and seek forgiveness, not just roll out new policies or processes.

This conversation is a must-listen for CEOs, founders, and leaders navigating culture change, leadership burnout, and the real work of building resilient, human-centered organizations.

📌 Connect with Mohammad Anwar
🔗 Personal LinkedIn: https://www.linkedin.com/in/manwarsoftway/

🔗 Love as a Strategy: https://www.linkedin.com/showcase/love-as-a-strategy/?viewAsMember=true

🔗 Team Softway: https://www.linkedin.com/company/teamsoftway/

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👉 info@thelyonsgroupconsulting.com


#leadership #podcast #businessgrowth

Website: Frustrated CEO
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What does real CEO confidence look like when everything feels uncertain?

In this episode of The Frustrated CEO Podcast, Patrick and Patsy sit down with executive coach Rome Madison to explore how leaders can stay grounded, decisive, and confident while navigating chaos, pressure, and constant change. Rome shares a practical leadership framework built on self-acceptance, competence, and strategy, and explains why humility, staying close to customers, and embracing uncertainty are essential for building high-performing organizations.

This conversation is designed for CEOs, founders, and senior leaders who feel stretched thin, stuck in complexity, or challenged by rapid change — and are looking for clarity, perspective, and practical guidance on leading through uncertainty.

🎯 What You’ll Learn in This Episode

• What real confidence looks like for CEOs in uncertain times
• How self-acceptance strengthens executive decision-making
• Why humility is a competitive advantage in leadership
• How staying close to customers improves strategy
• Leading effectively when there are no clear answers

👤 Guest: Rome Madison

Rome Madison is an executive coach, speaker, and leadership strategist who helps CEOs and senior leaders build confidence, clarity, and performance in uncertain environments. His work focuses on practical frameworks that help leaders navigate complexity while staying authentic and effective.

🔗 Follow Rome Madison

Want more insights on CEO confidence, executive leadership, and leading through uncertainty? Connect with Rome across platforms:

• LinkedIn: https://www.linkedin.com/in/genomicsellingsolutions/
  
  
• Facebook: https://www.facebook.com/TheEverydaySuperstar
  
  
• YouTube: https://www.youtube.com/@RomeMadison
  
  
• Instagram: https://www.instagram.com/romemadisoneverydaysuperstar/
  
  
• X (Twitter): https://x.com/RomeMadison
  
  

Follow Rome for leadership strategies, mindset shifts, and real-world coaching insights designed for CEOs navigating growth, pressure, and change.

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👉 info@thelyonsgroupconsulting.com

🎧 About the Show

The Frustrated CEO Podcast helps founders and CEOs cut through the noise, gain perspective, and lead with clarity in the face of complexity, growth, and uncertainty.

#leadership #podcast #businessgrowth 

Website: Frustrated CEO
Social: LinkedIn

instagram: @thefrustratedceopodcast

tiktok: @thefrustratedceopodcast

Profitable on paper but stressed about cash? You’re not alone. In Episode 102 of The Frustrated CEO Podcast, fractional CFO Brian Keyser joins Patrick and Patsy to break down the real reason profitable businesses still face cash crunches. Learn the critical difference between profit vs. cash, how timing issues and bad data create dangerous blind spots, and why simple forecasting beats guesswork every time.

This episode delivers practical, immediately actionable steps—from freeing up trapped cash and tightening receivables to building simple cash flow models that actually work. Discover how strong cash flow fuels leadership confidence, strengthens culture, and builds trust across your organization.

🎧 If cash flow stress is holding your business back, this episode is a must-listen.

⬇️ Contact Anthem Strategists ⬇️
https://www.instagram.com/anthemstrategists
https://www.youtube.com/channel/UCTnd0Q913_yIzWD6-CNvc2A
https://anthemstrategists.com/contact/

⬇️ Follow The Frustrated CEO On Social⬇️
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Facebook: https://www.facebook.com/people/The-Lyons-Group-Consulting
info@thelyonsgroupconsulting.com

#Podcast #business #businessowner #businesssolutions #CEO #leadership #leading #management 

Website: Frustrated CEO
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instagram: @thefrustratedceopodcast

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Disconnected managers are quietly wrecking performance, culture, and execution, and most CEOs don’t see it coming.

In this episode, we sit down with retention and connection expert Greg Roche to unpack why manager disconnection is on the rise, how hybrid work and technology are fueling unprecedented levels of loneliness, and why authentic relationships, not perks, are the real engine of engagement.
Greg shares simple, practical steps leaders can apply immediately to rebuild connection, reduce unnecessary escalations, and create an environment where people genuinely want to stay.

Tune in for a conversation that will change the way you think about connection, leadership, and the future of work.

⬇️ Follow The Frustrated CEO On Social⬇️
LinkedIn: https://www.linkedin.com/company/the-lyons-group-consulting/
TikTok:   https://www.tiktok.com/@thefrustratedceop
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Facebook: https://www.facebook.com/people/The-Lyons-Group-Consulting
info@thelyonsgroupconsulting.com


#podcast #business #management #thefrustratedceopodcast #businessgrowthsolutions 

Website: Frustrated CEO
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🎉 100 EPISODES!

For this milestone, we flipped the script. Instead of hosting, we jumped into the hot seat and handed the mic to Drew Harden, CEO of Blue Compass and one of our most engaging past guests.

In this episode, Drew guides us through a candid, behind-the-scenes conversation about our podcast journey—covering our biggest lessons, surprising moments, and humbling realities. We get real about why authenticity, curiosity, and servant leadership matter more than pretending to have all the answers.

If you care about leadership, company culture, growth mindsets, or honest reflections on the creative process, this episode is for you.

🎙️ In This Episode

• The most powerful lessons from 100 episodes
• Surprising moments that shaped our mission
• Humbling experiences that kept us grounded
• Why curiosity outweighs expertise in meaningful leadership
• How we plan to evolve, stay relevant, and continue serving leaders with honesty and heart

💡 Why This Episode Matters

This isn’t just a celebration—it’s a reset button. Drew helps us reflect on what defined the first 100 episodes and look forward to new ways to grow, challenge ourselves, and bring real value to leaders everywhere.

💬 Join the Conversation

What’s your favorite moment or biggest lesson from our first 100 episodes? Drop a comment—we’d love to hear from you!

Enjoyed this episode? Like, subscribe, and turn on notifications so you don’t miss what’s next.

Website: Frustrated CEO
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Thinking about selling your business? Learn what buyers really want and how to protect your company’s value, culture, and legacy in this eye-opening conversation with John Petrov and Peter Mistretta of Knight Investment Group.

🔗 Guest Links:
Knight Investment Group — [https://knightig.com]

🎙️ Subscribe to The Frustrated CEO Podcast for more conversations that help business leaders grow, lead, and thrive — without losing themselves in the process.

⬇️ Follow The Frustrated CEO On Social⬇️
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info@thelyonsgroupconsulting.com

#BusinessSale #Entrepreneurship #CompanyValuation #Leadership #FrustratedCEO #KnightInvestmentGroup

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She Beat Cancer, Then Redefined Leadership – with Dr. Cindy Howard

🧠 What if your health is the key to your leadership success?

In this inspiring episode of The Frustrated CEO Podcast, we're joined by Dr. Cindy Howard, functional medicine expert and author of "Positively Altered", who shares how surviving cancer transformed her leadership style—and why physical and emotional wellness is essential for every executive.

From managing stress to optimizing performance, Dr. Howard breaks down the critical connection between health and high-impact leadership. Whether you're a CEO, founder, or team leader, this episode will challenge how you define success—and how you get there.

🔍 In this episode, you'll discover:

• How stress and poor health silently sabotage leadership
• The top health pitfalls most executives ignore
• Simple, science-backed wellness tips for high-performing leaders
• Dr. Cindy’s incredible journey from cancer survivor to thought leader

💡 "Your personal health isn’t a side note—it’s your greatest leadership asset." – Dr. Cindy Howard

📲 Connect with Dr. Cindy Howard:
Website: DrCindySpeaks.com
| InnovativeHWC.com

Email: hello@drcindyspeaks.com
Instagram: https://www.instagram.com/dr.cindyspeaks/
Facebook: https://www.facebook.com/drcindyspeaks
Linkedin: https://www.linkedin.com/in/cindy-howard-dc-dabci-fiama-6a6a6513/

📱 Follow us for more leadership insights:

LinkedIn: https://www.linkedin.com/company/the-lyons-group-consulting/
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Facebook: https://www.facebook.com/people/The-Lyons-Group-Consulting

Email: info@thelyonsgroupconsulting.com

https://thelyonsgroupconsulting.com/

🔔 Don’t forget to follow, rate, and share if you enjoyed this episode! New leadership strategies and real-world stories drop every week.

#Leadership #ExecutiveHealth #Podcast #Entrepreneurship #ResilientLeadership #TheFrustratedCEOPodcast #FunctionalMedicine #BusinessSuccess #WomenInLeadership #GrowthMindset

Website: Frustrated CEO
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Episode 97 – Stop Working In the Business: Start Leading It | The Frustrated CEO Podcast
Are YOU the bottleneck in your business?

In the final episode of our Growing Up Your Business series, Patrick and Patsy dive into one of the most critical (and most frustrating) leadership challenges: making the shift from working in the business to working on it.

If you're a CEO or leader who's constantly caught in the weeds—answering questions, solving problems, and putting out fires—this episode is your wake-up call.

You’ll learn:
✅ Why over-involvement stunts organizational growth
✅ How stepping back actually increases your team’s capacity
✅ A simple 5-step roadmap to scale sustainably: Pause, Assess, Stabilize, Align, and Lead
Plus, hear a powerful reminder that might just change how you lead:
Growth follows maturity—and maturity begins when you choose to lead differently.
🎧 Whether you’re leading a startup or scaling an enterprise, this episode is packed with actionable insight to help you grow your business by growing up as a leader.
👇 Watch now and take the next step in your leadership journey!
--
Follow us on Instagram: @thefrustratedceopodcast 
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-frustrated-ceo/id1560914781
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Contact us: info@thelyonsgroupconsulting.com

Website: Frustrated CEO
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Are your leaders truly ready for growth — or are they the reason your business is stuck?

In Part 4 of our Growing Up Your Business series, Patrick and Patsy uncover a hidden growth killer: leadership immaturity. Too many companies promote top performers into leadership roles without preparing them for the very different work of coaching, delegating, and empowering others.

The result? Bottlenecks, stalled execution, and frustration at every level.

🚨 If your company’s growth has plateaued, the issue might not be your strategy — it could be your leadership capacity.

🎧 In this episode, you’ll learn:

• Why leadership sets the ceiling for your company’s growth
• The danger of promoting great doers into leadership too soon
• What true leadership readiness looks like in a high-performance organization

🔑 Bottom line: You can’t grow your business until you grow your leaders. Tune in now to find out how.

🔔 Be sure to subscribe and turn on notifications so you don’t miss the next episode in this series!

📲 Follow & Connect with Us:
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Apple Podcasts: Listen here

Spotify: Listen here

LinkedIn: The Lyons Group

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📩 Contact us: info@thelyonsgroupconsulting.com

#TheFrustratedCEOPodcast #LeadershipDevelopment #BusinessGrowth #CEO #Leadership #Podcast #Investing #BusinessStrategy

Website: Frustrated CEO
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When senior leaders aren’t on the same page, the ripple effects are massive:
🚫 Delayed decisions
⚠️ Sloppy execution
❗ Confused teams
🛑 Stalled growth

In Part 3 of our Grow UP Your Business series, Patrick and Patsy expose one of the biggest barriers to organizational maturity—misalignment at the top—and why it's the silent killer of momentum.

But there’s a better way.

✅ Align your leadership team around a unified vision
✅ Get crystal clear on strategy and execution
✅ Create consistent, empowering communication rhythms
✅ Learn to shift from doing to designing and delegating

Whether you're a CEO, senior leader, or future exec, this episode gives you actionable strategies to build a strong foundation for scalable growth—starting with you.

💥 Ready to level up your leadership and stop reliving the same problems? Hit play now.

👉 Catch up on Parts 1 & 2 of the Grow UP Series for your full roadmap to organizational maturity.

Subscribe & Follow:
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📬 Contact us: info@thelyonsgroupconsulting.com

#TheFrustratedCEOPodcast #LeadershipDevelopment #CEOTips #BusinessStrategy #ExecutiveLeadership #PodcastRecommendations #ScalableGrowth

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Episode 94: Growing Up Your Business, Part 2 – The Strategic Power of Pausing

In Part 2 of our Growing Up Your Business series, Patrick and Patsy dive into a bold but often overlooked strategy for growth: pausing on purpose.

While the instinct to “push forward at all costs” feels natural in fast-moving companies, it can backfire when your foundation—leadership, structure, clarity, and process—isn’t ready to support scale. This episode reframes the decision to pause growth not as failure, but as a strategic, courageous move that sets the stage for lasting success.

Patrick shares a compelling story of a CEO who halted an aggressive growth plan after recognizing the team wasn’t ready—an act that ultimately led to stronger, more sustainable results.

You’ll also learn about the Organizational Maturity Litmus Test, a practical tool to help leaders assess readiness for growth. If your organization is stuck in constant firefighting, relitigating decisions, or relying too heavily on top leadership, this episode is a must-listen.

✅ Explore:

• Why pausing growth can accelerate long-term success
• Common red flags that signal organizational immaturity
• How to shift your mindset from chasing momentum to building it
• Key questions every leader should ask before scaling

This episode challenges senior leaders to take a hard look at where their organization stands—and what it takes to grow the right way.

Follow us on Instagram: @thefrustratedceopodcast 
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Contact us: info@thelyonsgroupconsulting.com

Website: Frustrated CEO
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instagram: @thefrustratedceopodcast

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🎧 Episode 93 – Why Growing Your Business Isn’t the Same as Growing It Up

🚨 Are you scaling your business… but still stuck in frustration, poor accountability, or reactive leadership? You might be chasing growth before your organization is truly ready.

In this eye-opening episode of The Frustrated CEO Podcast, hosts Patrick Lyons and Patsy Feeman reveal why growing up your business—not just growing it—is the key to long-term success.

They kick off a powerful new series focused on organizational maturity, helping CEOs and senior leaders diagnose what’s holding them back and what needs to change to scale sustainably.

🧠 You’ll discover:

• The hidden cost of premature scaling
• How immature leadership teams sabotage growth
• The critical shift from reactive to strategic leadership
• Why top-team alignment is non-negotiable
• A roadmap to organizational maturity that drives real progress

✅ If you want to build a business that lasts—not just one that grows—this episode is your starting point.

🔗 Plus, get a preview of upcoming episodes on:

• Leadership Alignment
• Executive Readiness
• Building a High-Performance Culture

📲 Listen now and follow us for more CEO-level insights
Instagram: @thefrustratedceopodcast
LinkedIn: The Lyons Group Consulting
TikTok: @TheFrustratedCEOPodcast
📩 Contact: info@thelyonsgroupconsulting.com

👍 Like, share, and subscribe so you never miss an episode.

Website: Frustrated CEO
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Q3 2025 INDUSTRY TRENDS GUIDE HERE: http://www.thelyonsgroupconsulting.com/trends
⬆️
In Episode 92 of The Frustrated CEO, we cut through the noise to help you spot the business trends that actually matter. Learn a simple framework to focus your attention, engage your team, and lead with confidence—plus, get our free guide: 2025 Q3 Trends & Strategies for Family-Run Businesses. Don’t chase trends—use them strategically.
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Contact us: info@thelyonsgroupconsulting.com
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#thefrustratedceopodcast #business #podcast #trending

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Episode 91 – The New War for Talent with David Nilssen, CEO of Doxa Talent

In today’s episode of The Frustrated CEO Podcast, we’re diving into one of the most critical and ongoing challenges for leaders: the war for talent — and how to win it by building future-proof teams.

We’re joined by David Nilssen, CEO and co-founder of Doxa Talent, a company that's transforming the way organizations scale by building high-performing, globally distributed, values-aligned teams.

With over two decades of entrepreneurial success, including founding Guidant Financial, David brings deep insight into the future of work, distributed team strategy, and what it really takes to scale a business without sacrificing your culture or core values.

💡 In this episode, we explore:

Why the war for talent is different now—and what CEOs must know
How offshore teams can be a strategic, values-driven advantage
The secrets to building scalable, culture-aligned teams across borders
What future-proofing your workforce really looks like in 2025 and beyond
If you’re a CEO (or a frustrated one), this episode is packed with practical wisdom to help you unlock growth in a changing world.
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Apple Podcasts: https://podcasts.apple.com/us/podcast/the-frustrated-ceo/id1560914781
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Contact us: info@thelyonsgroupconsulting.com
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Follow David Nilssen on Social Media:
Instagram: @drnilssen   
LinkedIn: https://www.linkedin.com/in/davidnilssen/
https://www.linkedin.com/company/doxatalent/
Facebook: https://www.facebook.com/DoxaTalent/
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#FrustratedCEO #FutureOfWork #GlobalTeams #LeadershipPodcast #CEOInsights #TalentStrategy #ScalingBusiness #DistributedTeams #DoxaTalent #RemoteWork #TeamCulture #OffshoreTeams #BusinessGrowth #Entrepreneurship #StrategicHiring #WorkforceStrategy #ValuesDrivenLeadership #LeadershipDevelopment #SmartScaling #HighPerformingTeams

The Frustrated CEO is a registered trademark. All rights reserved.

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In this episode of The Frustrated CEO Podcast, we sit down with Joe Battaglia Sr. and his sons, Joey and Nick, the powerhouse family behind Senior Services of North America (SSNA). From a single postcard that sparked an idea to becoming a national leader in the Medicare insurance space, the Battaglias share their journey of building a business rooted in family values, driven by relentless vision, and powered by innovation. Hear how they navigate growth, technology, and the complexities of working with loved ones—while keeping their mission at the center of it all.

Join us in this special episode as we dive deep into the Battaglia family’s journey, their shared vision for SSNA, and how they continue to build one of the most successful insurance organizations in the industry.
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#TheFrustratedCEOPodcast #InsuranceIndustry #FamilyBusiness #SSNA #MedicareInsurance #InsuranceSuccess #Entrepreneurship #LeadershipInInsurance #FamilyBusinessLeadership #InsuranceAgents #Mentorship #BusinessGrowth #LifeInsurance #Annuities #SSNAFamily #InnovativeLeadership #InsuranceTechnology #InsuranceCareer #HealthAndWealth #JoeBattaglia #JoeyBattaglia #NickBattaglia #InsuranceMentoring #InsuranceStrategies #BusinessPodcast #PodcastForSuccess #InsuranceCommunity #InsuranceProfessionals


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Health insurance costs are rising, and most CEOs feel trapped in a system that seems impossible to control. But what if there was a way to cut costs, improve employee benefits, and take back control?

In Part 2 of our conversation with Chris Hamilton, partner at Hotchkiss Insurance, we dive into practical strategies that business owners can use to build a high-performance, cost-saving health plan—without sacrificing quality care.

🔹 How CEOs can stop overpaying for healthcare
🔹 The truth about insurance pricing and quality
🔹 Smart strategies for self-funded and partially self-funded plans
🔹 How to use health captives to lower costs
🔹 The biggest mistakes business owners make with benefits

🚀 Download Chris Hamilton’s Free Resources:
✅ Benefits Insider Playbook – Learn how to design a high-performance benefits plan
✅ Broker Checklist – Ask the right questions before hiring an advisor
👉 Get them here: FixHealthInsurance.com

🎧 Missed Part 1? Catch up here: https://youtu.be/S37dojU3YOs?si=3Rf_XvgkOurPFgB2

📌 Subscribe for More CEO Insights:
If you’re a business owner, CEO, or founder looking to scale your company without losing control, hit LIKE, SUBSCRIBE, and TURN ON NOTIFICATIONS so you never miss an episode!

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💬 What’s your biggest frustration with health insurance? Drop a comment below!

#CEO #Leadership #BusinessGrowth #EmployeeBenefits #HealthInsurance #TheFrustratedCEOPodcast

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#HealthcareCosts #InsuranceIndustry #BusinessGrowth #EmployeeBenefits #CostSavings #HotchkissInsurance #FrustratedCEO #HealthcareReform #InsuranceInsights #BusinessStrategy

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Welcome to the Frustrated CEO Podcast! In this episode, we’re joined by Chris Hamilton, a Partner at Hotchkiss Insurance, as he dives deep into the complexities of healthcare and insurance costs that are draining business profits across America. Chris specializes in employee benefits consulting and has spent over a decade advising clients on how to reduce expenses, improve coverage, and enhance employee health outcomes.

Chris breaks down the broken systems in healthcare, revealing how health insurers profit by charging businesses and their employees more, the lack of transparency in the insurance industry, and how big insurers control costs while limiting access. He shares valuable insights on how businesses can future-proof their healthcare plans to save costs and reclaim profits. 

**In this episode, we cover:**
- How misaligned healthcare markets are hurting business profits
- The true cost of healthcare and how to fix it
- The hidden influence of insurance giants and pharma on rising costs
- Practical steps to create cost-effective, high-performance health plans for your business

**Special Giveaway:**  
Chris is offering the *Insider Playbook* to help you fix your health insurance problems—download it here: [fixhealthinsurance.com](https://fixhealthinsurance.com)

**Contact Chris Hamilton:**  
🌐 Website: hotchkissinsurance.com | https://hotchkissinsurance.com/  
🔗 LinkedIn: https://www.linkedin.com/in/chrishamiltonbenefitsinsider 
🎥 YouTube: https://youtube.com/@chrishamiltonbenefitsinsider?si=L2wXwQ3lANjJQclt

**Previous Media Appearances:**  
- The Charlie Ward Podcast  
- Self-Funded with Spencer Podcast  
- Highway to Health  
- Robert Scott Bell  
- Quite Frankly Podcast

Stay tuned for Part 2 coming soon!

Don’t forget to like, subscribe, and hit the notification bell to stay up to date with all the latest episodes of the Frustrated CEO Podcast! 

#HealthcareCosts #InsuranceIndustry #BusinessGrowth #EmployeeBenefits #CostSavings #HotchkissInsurance #FrustratedCEO #HealthcareReform #InsuranceInsights #BusinessStrategy

The Frustrated CEO is a registered trademark. All rights reserved.

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In this episode, Mark Williams, CEO of Brokers International, shares his approach to leadership that prioritizes people and culture. From balancing vision and execution to supporting mental health and embracing empathy, Mark dives into strategies for building a thriving workplace. He also reflects on adopting a "no more wasted days" mindset after a health scare and offers practical tips for leading with intention.

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Welcome back Mark Reifenrath! 

This episode features a conversation with Mark Reifenrath, the CEO of Spinutech, a digital marketing agency. Mark discusses the challenges of leading a remote workforce during the pandemic, emphasizing the importance of connecting with employees on a personal level and being vulnerable as a leader. He shares insights on creating a new leadership playbook, the value of in-person team meetings, and measuring and managing employee burnout. Mark also touches on the need for strategic alignment, activating the company's vision, and the potential impact of AI on the future of work. The episode provides practical tips for leaders looking to adapt their approach in the evolving business landscape.

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This episode of the Frustrated CEO podcast features an insightful discussion with Sharissa Deppen, CEO of the Leadership Mastery Alliance. The conversation focuses on the unique strengths and challenges of introverted leaders in corporate settings.

Sharissa shares her expertise on what it means to be an introvert, debunking myths about introverted CEOs and senior leaders. She explains how introverts often excel in areas like empathy and reflective decision-making - qualities that can make them highly effective in top roles.

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Leadership expert Christine Grimm shares her unique approach of "deep work fast" - getting to the core issues quickly to drive sustainable change. Learn how to uncover beliefs and assumptions holding your team back, build high-trust workplaces, and facilitate meaningful transformation, even in uncertain times.

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This episode features Chris Wise, a dynamic entrepreneur, visionary leader, and pioneer in law, technology, and community development. Chris discusses the lessons he learned from his formative experiences in sports and the military that prepared him for his current roles. He shares his approach to innovation and long-term vision, emphasizing the importance of building a team that shares the big picture. Chris also talks about using AI to automate lower-level tasks and evolve the workforce, as well as his intentional focus on work-life balance. He describes the open and creative culture he promotes, including his strategy of hiring overqualified candidates. Throughout the conversation, Chris provides practical advice for listeners on finding mentors, staying true to core values, and prioritizing character over qualifications when building a team.

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This episode features an interview with Rick Bettger, the owner of Omaha Car Care, a successful auto repair business. Rick discusses how he has grown the business over the past 23 years, including navigating a major rebranding as well as industry changes. Key topics covered include building a strong company culture focused on customer service, attracting and retaining top talent in a challenging labor market, and the importance of adapting to industry trends. Rick also shares his perspective on the role of businesses in supporting their local communities. Overall, the episode provides valuable insights for business leaders on driving growth and creating a positive work environment.

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In this episode, listeners get an inside look at the family-owned business of Trade School Inc. Founders Lance and Madison Hallberg share their personal journeys and leadership strategies, including:
 
 - Balancing "creators" and "maintainers" on their team
 - The importance of self-awareness and "brutal honesty" as a leader
 - Tips for integrating new talent into a family business
 - Insights on cultivating an intentional, service-oriented company culture
 
 Whether you're navigating family dynamics or looking to inspire more creativity in your organization, this episode offers valuable wisdom from seasoned entrepreneurs.

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In this episode, serial entrepreneur Mac Lackey shares insights on maximizing business value and preparing for a successful business exit. Lackey emphasizes the importance of strategic value, leadership, and proactive planning, advising entrepreneurs to focus on creating optionality, surrounding themselves with experienced mentors, and designing their businesses for both wealth and personal freedom. Listeners will gain practical strategies for positioning their companies for a lucrative exit, whether selling to a third party or transitioning ownership internally.

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This episode of the Frustrated CEO podcast offers valuable insights for executives and professionals navigating personal and professional transformation in midlife. Our guest, Aneace Haddad includes topics on embracing change, navigating generational differences, finding purpose, and cultivating "superpowers" in the second half of one's career. You'll gain practical strategies to help you thrive in the unique landscape of midlife leadership in this episode.

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In this episode of the Frustrated CEO podcast, we interviewed Dr. Thom Mayer, a highly respected leader in times of crisis. Listeners will gain valuable insights on effective decision-making, the importance of listening and storytelling, and strategies for avoiding burnout as a leader. Dr. Mayer shares his experiences from high-pressure situations like 9/11 and the NFL, providing practical advice on building trust, embracing failure, and finding joy in leadership. This episode is a must-listen for any CEO or leader looking to improve their skills and lead their team through challenging times.

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This episode of the Frustrated CEO podcast features an interview with Charles Read, founder of Get Payroll and author of four books on payroll and small business topics.

Charles has over 50 years of experience in financial leadership. The discussion covers Charles' experience in the military and how it impacted his leadership style and business. Charles emphasizes the importance of self-care for longevity in leadership roles. He also discusses how he has adapted his business and leadership approach over the decades to changing technologies, laws, and business environments. 

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In this episode, we investigate the crucial topic of organizational readiness for growth. Leveraging our real-world experience, we share practical steps for improving alignment, enhancing leadership development, and cultivating a growth-oriented culture. Drawing from our work with clients, we provide actionable advice and examples to help you prepare your organization for sustainable growth. Packed with insights on leadership development and organizational readiness, this episode is a must-listen for any business professional looking to drive effective growth.

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This episode equips CEOs and senior leaders with effective strategies and tools for proactively developing and sustaining resilience. We dive specifically into CEOs' resilience with the expertise of Dr. Marie-Hélène Pelletier, once again! The conversation takes off with challenging common misconceptions CEOs hold about resilience, highlighting that it's not a fixed personality trait but rather requires active management. 
 
 The discussion moves on to explore the roles of vulnerability and transparency in strengthening resilience. The episode also covers the use of humor in leadership, outlines steps to create a personalized resilience plan, and offers ways for CEOs to enhance their awareness of their resilience levels to prevent burnout. Practical advice given includes identifying personal values, conducting a SWOT analysis of life factors, keeping track of daily resilience scores, sharing constructive feedback, and recognizing stress-induced assumptions. 

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In part two of Ben Pring's episode, we jump into the impact of artificial intelligence on the workforce's future. Ben discusses young professionals' concerns about job automation and the challenges leaders face in adapting to rapid technological changes.
 
 The episode shifts focus to enhancing customer service through human experiences, underscoring the value of personal connections in an AI-driven world. Industries like financial services, insurance, and retail, seen as most vulnerable to AI disruption, are examined. Concluding with practical advice for CEOs, Ben Pring emphasizes visiting AI innovators and blending new technologies with essential human skills to navigate the future successfully. Check it out!

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This episode is aimed at leaders looking to build a more resilient organization. In this episode, we tackle this topic with insights from Dr. Marie-Hélène Pelletier, a workplace mental health expert. The discussion covers what resilience means for organizations, the role of psychological safety and health in building a resilient workforce, and preparing for both predictable and unpredictable challenges. 
 
 It also touches on managing change, generational differences in resilience, and practical tips for leaders to enhance resilience within their teams. This includes prioritizing open conversations, adopting a growth mindset, and fostering a culture that values diverse perspectives. The episode concludes with methods for measuring resilience and a preview of Dr. Pelletier's latest book on developing a personal resilience plan. 

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In this episode of the Frustrated CEO podcast, we welcome back marketing and branding expert Mary Ann O'Brien to explore the power of thought leadership in today's digital world. Mary Ann demystifies how to leverage thought leadership to enhance your brand, offering strategies for developing a standout personal brand and setting effective goals. She touches on the impact of trends like artificial intelligence and streaming media, and provides tips for navigating controversial topics while keeping your brand's position strong. Packed with actionable insights, this episode is a must-listen for anyone looking to become an industry thought leader.

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In this episode, Futurist, Ben Pring delves into the transformative effects of technology and AI on the workforce's future. The discussion kicks off with an exploration of hybrid and remote work models, highlighting the ongoing adjustments as businesses strive to meet both corporate and employee goals. 

Specifically, this episode hots on the difficulties of attracting and retaining young tech talent, addressing the weakened social contract between employers and employees. AI, workforce shifts, trends for the year - this episode has it all. Check it out and stay tuned for Part 2 with this podcast guest!

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In this episode of the Frustrated CEO podcast, we sit down with Mary Ann O'Brien, the visionary founder and CEO of OBI Creative Advertising Agency. We dive deep into Mary Ann's journey of transforming OBI into a rapidly expanding enterprise and the challenges and triumphs that come with leading such a dynamic organization. Discover her unique "ask and deliver" philosophy, the critical role of nurturing customer relationships, and how her upbringing with an entrepreneurial father shaped her approach to business. 

Mary Ann also shares her strategies for prioritizing employee well-being and fostering their growth, alongside maintaining a delicate balance between rapid growth and impeccable execution to ensure client satisfaction. This episode is packed with valuable insights and practical advice for any CEO looking to enhance their leadership skills, cultivate a thriving company culture, communicate effectively, and scale their business with success.

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In this episode of the Frustrated CEO podcast, we're joined by the distinguished Bill Canady, a global business executive with over 30 years of experience and the current CEO of two companies. Canady delves into his strategies for managing multiple firms simultaneously, emphasizing the importance of clear goals, strong leadership, and a vibrant company culture. He offers insights into data-driven decision-making and the balancing act of meeting stakeholder expectations while pacing organizational transformations for enduring success. This is a must-listen for anyone looking to navigate the complexities of leading with integrity in today's fast-paced business world.

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In this Frustrated CEO podcast episode, our hosts, seasoned in leadership development and culture change, explore coaching for strategic alignment. They detail how coaching can unite senior teams around shared goals, using a case study of a family business.

This episode emphasizes that coaching isn't about fixing problems but promoting continuous growth and learning. It aids leaders in shifting from tactical to strategic thinking. They advocate for a coaching culture that values learning, retains talent, and adapts to business changes. Both internal and external coaching are crucial for skill-building and gaining new insights. Tune in to this episode to find out more!

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This episode of the Frustrated CEO Podcast features an interview with Ryan Groth of Sales Transformation Group. Join us as Ryan discusses strategies for building a successful sales team and establishing a culture of prospecting and driving CRM adoption. He emphasizes the importance of caring for employees in order to transform company culture. CEOs looking to develop high-performing sales teams through mentorship and cultural change should check out this episode!

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Are you a CEO struggling to find clarity in your business? Join us for the latest episode of the Frustrated CEO Podcast where we sit down with leadership expert and host of "The Leadership Podcast" Jim Vaselopulos.

In this episode, Jim shares insights from his new book all about the importance of clarity in business and how it can help streamline efforts and achieve more with less. We dive into the concept of a growth mindset and how questioning assumptions and listening are key skills for successful leaders. Plus, Jim offers practical strategies for overcoming fixed thinking and empowering others. So grab your notebook and get ready to lead with clarity!

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Are you tired of feeling like you have to be in a million places at once to be a successful leader? Well, The Frustrated CEO Podcast is here to help. In this episode, John Fehlen and Ryan Holloway discuss the importance of personal leadership development and self-care, and how these skills can actually help you build and lead high-performing organizations. So sit back, relax (yes, it's possible for a CEO to relax), and join us as we learn how to maximize our impact without wearing ourselves thin.

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Are you in a leadership role but feeling completely alone? Don't worry - John Fehlen and Ryan Holloway have been there, too. In this episode of The Frustrated CEO Podcast, they're talking all about the world's loneliest job: being a leader. Join us as we discover how to make the most of a lonely position and lead with confidence! 

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Technical challenges take resources, time, and effort to address, but they expand rather than change the accepted ways of doing business. On the other hand, adaptive challenges involve a fundamental change in an organization’s culture and way of doing business. Join us as we go in-depth with Transforming Communication CEO Tom O’Connor to understand how an adaptive approach helps leaders overcome chronic organizational issues.

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Too many leaders mistake monologue for dialogue, doing far more talking than listening and engaging others in sharing information. Join us as we meet Dr. Tom O’Connor, communication thought-leader and Founder of both Transforming Corrections and Transforming Communication, two missional companies achieving better results through dialogue.

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In The Balanced Scorecard, authors Norton and Kaplan report that 90% of organizations fail to execute their strategic priorities, and nothing frustrates CEOs like the lack of execution. Tune in to Episode 61 as we discuss and unpack three critical components to strategic execution, components without which you’ll continue spinning your organizational wheels.

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Offering both possibilities and risks, the cloud has become an increasingly important part of global business. In fact, a recent enterprise survey found that the average employee uses 36 cloud-based services every day! Join us for this episode as we bring back cloudEQ Founder and CEO Sean Barker to address the cloud issues keeping CEOs awake at night.

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It’s not an accident when 95% of what your employees say about working for you is positive. That’s what can happen when a business is built on the foundational premise that culture is everything. Join us as we go in-depth with cloudEQ CEO Sean Barker to learn how he built a multi award-winning business with virtual employees across the globe.

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Solving old problems often requires looking at things through a new lens. In Episode 58, we examine employee workloads, productivity, revenue, burnout, and turnover through the unique lens of Benchmark Sixty Founder and CEO Jim Taylor, who’s company is revolutionizing the restaurant industry with metrics and KPIs sure to make you rethink things in your own business.

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Strategic Alignment is the primary input to effective strategy execution. How else can you possibly hope to execute in your business when your own leadership team isn't on the same page? Join our team for an easy-to-follow and idea-packed episode to help you overcome the biggest obstacle to executing your strategic plan.

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Great companies aspire to lead their respective markets, acting instead of reacting. But how often do you feel like your corporate communication is in a constant state of reaction? More importantly, how do you get out in front of things to communicate more strategically to support your goals, protect your brand, and drive the message proactively? Join us as we answer these questions and more with Monique Farmer, ASP, communication strategist, industry thought leader, and Founder of Avant Solutions.

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We introduced you to ProCircular Founder and award-winning CEO Aaron Warner in Episode 54 to hear how to build an award-winning business of your own. Here in episode 55, we introduce you to Aaron Warner, cyber-security expert and industry thought-leader to help you make that award-winning business more secure and safer from the bad guys.

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Who better to talk to about building an award-winning business than Aaron Warner, CEO of ProCircular and winner of Iowa’s 2023 Small Business Person of the Year? Join us for an authentic discussion about leadership, scaling a business, and attracting & retaining talent, all while battling the all-to-common imposter syndrome plaguing CEOs worldwide.

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According to a recent Gallup poll, only 23% of U.S. employees strongly agree they can apply their organization's values to their everyday work. How the heck do you reach the other 77%? Join us for our most Value-able episode yet as we discuss going beyond just creating Core Values to learn several easy ways to leverage them in your business.

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You’re not winning in business without winning the war for talent. But how do you find top talent with the most sought-after skillsets when everyone else is looking for those same people? Join us for part 2 of our interview with Acumen Executive Search Founder and CEO Suzanne Hanifin to learn how you can attract ideal team members for your company and retain them longer than ever.

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When good company culture is the price of entry to attract and retain top talent, every company in existence will tell you theirs is a great culture. But what do you do when your industry is traditionally known as highly competitive and every-employee-for-themselves? Join us for this in-depth discussion with CEO and Founder Suzanne Hanifin as we discover how she’s cultivated a nontraditional company culture at Acumen Executive Search.

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We met Bivo Co-Founders Carina Hamel and Robby Ringer in Episode 49 to hear how strategic planning helped them close one business, start another, and relocate from one coast to the other during the chaos of the pandemic. Here in Episode 50, we pick up where we left off for Part 2 of our interview to hear how they grew as leaders and people through the challenges and benefits of executing their plan and the leadership skills required to stay on track.

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How did two smart young entrepreneurs launch one business, sunset another, start a family, and relocate 3,000 miles from one coast to the other, all during the pandemic without missing a beat? With a plan, that’s how. Join us for Part 1 of an eye-opening interview with Carina Hamel and Robby Ringer, Cofounders of Bivo, to hear how their detailed planning in 2018 guided their decision-making and strategy during one of the most tumultuous periods in history.

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The Center for Creative Leadership defines psychological safety as “the belief that you won't be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. At work, it's a shared expectation held by members of a team that teammates will not embarrass, reject, or punish them for sharing ideas, taking risks, or soliciting feedback.” How much would you pay for this level of honesty, transparency, and engagement from your employees? Join our team as we unpack this all-important topic to discuss the critical role psychological safety plays in your success.

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Many of your frustrations at work are all rooted in the same issue: the inability of leaders below your Executive Team to cascade your Vision down into the organization, hold themselves and their people accountable, inspire high-performing teams, and ultimately execute your strategic plan. Weak or under-developed Next-Level Leaders are roadblocks to strategic execution, and their struggles make your job exponentially more frustrating.

Join us for Episode 47 as we put Patsy Feeman, one of our own show hosts, directly in the spotlight to address the importance of developing your Next-Level Leaders, where to start, and how to set them all up for ongoing success.

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Great CEOs understand that the primary function of leadership is to benefit the people they lead. Few would argue conceptually, but what does that look like on the job? Join us for an uplifting conversation with Chris Sarles, recently-retired CEO of Oregon Food Products about growing your skills, caring for the people, developing and engaging others, creating high-performing teams, leading through the chaos, and even transitioning beyond your career into “the Give-back phase of life” in retirement.

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Culture is clearly a concern for every good CEO and senior leader, and you simply can’t create a high-performing one without an honest and intentional focus on diversity, equity, inclusion, and belonging. Join us for an in-depth and honest DEIB discussion with Chief Executive Consultant and HR Executive Pleasure M. Allen. We hope this one challenges and inspires you to raise the bar in your organization.

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One great strategy for overcoming chronic issues is to change your perspective, and what better way to accomplish that than through the lens of acclaimed filmmaker Jesse Andrew Clark, whose work has been seen on PBS, Discovery Channel, Adult Swim and Comedy Central? Join us for a different, non-traditional examination of key CEO frustrations like diversity and sustainability through a new lens.

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The New Year brings with it all kinds of resolutions, and perhaps no resolution is more important in the workplace than conflict resolution. While most CEOs wish the conflict in their organizations would just go away, conflict is a great sign your people are invested and care about the state of things. You don’t want to eliminate conflict, but you do need to navigate through it the right way. Join us as we welcome perspective mapper Ranjeeth Thunga to the show for a dive deep together into a topic no one loves but everyone needs to know.

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When last we spoke with decorated futurist and global business expert Ben Pring in episode 10, the pandemic still raged and the Great Resignation was in full swing. Ben’s valuable vision and foresight were so helpful that it only made sense to bring him back for another round. If you’re looking for the trends that’ll shape business in 2023 and beyond, this is the episode for you.

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Purposeful work isn’t just for Millennials and Gen Z. Not only are CEOs allowed to align life, work, and purpose together; one could easily argue you HAVE to align them if you hope to be an effective leader in 2022 and beyond. Your employees demand purpose filled lives and work for themselves, so here’s your opportunity to lead by example to become someone others admire and want to follow. This is the one change you’ll be glad you made.

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It’s often said the two loneliest jobs in the universe are Pastor and CEO, and a survey by the Harvard Business Review said 6 out of 10 CEOs believe loneliness hinders their own job performance. Always in the spotlight. Never allowed an off day. Always expected to have answers. Never allowed to feel lost. Always superhuman. Never simply human.

If that’s you, then this is the episode you’ve been waiting for, because you don’t have to go it alone any longer. Join us for a spirited and uplifting discussion with Jimmy Z., author of Peak Perspective, to learn why and how to build your own personal board of directors. It might be your best chance to end the loneliness.

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You, too, can be intentional and strategic to become a force in the digital landscape. 

Join our interview with Amy Rosenberg, Founder and President of Veracity, to learn how to leverage current news and employee passions to position your company’s core values and culture, connect with internal and external audiences, elevate your visibility, and position you as an industry thought leader. It’s not only smart business…. It’s imperative.

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Making people do things is far less effective than making them WANT to do things, and great leaders understand this. Leadership is far more about influence than authority, and perhaps the most underutilized influence tool in your toolbox is storytelling.

Check out our engaging conversation with Jamie Dixon, author of The Story Habit, to learn how to shape stories that move people, challenge, connect and relate, and ultimately drive action and change.

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A recent Gallup poll survey of 10 million employees in 150 countries suggested at least half of all employees have quietly quit, the insidious act of lowering the bar, doing the bare minimum at work, collecting a paycheck and going home.

Or, as millennials and Gen Z describe it, “the smart decision to put strong boundaries in place to protect mental health and personal time”.

Join us for a timely discussion about what quiet quitting is, how not to fix it, and the absolute-best solution to combat quiet quitting in your organization.

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What exactly does it mean to be a missional business? Is it the same as a non-profit? How can you attend to the needs of your local communities and better steward the planet’s finite resources without sacrificing profitability? It’s not easy, but the benefits of managing a Triple Bottom Line can be significant in revenue, profitability, hiring, retention, and brand popularity.

Join us for an in-depth discussion with Abe Tanenbaum, Co-Founder of Grapevine Outdoor, about how and why you should care about the Triple Bottom Line.

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Building a strong business with long-term success requires many different things all working together. And being an effective leader requires the right mindset and skills to help you move that business forward. Both business and the leader need to continuously improve and work together to reach their full potential.

Tune in for a special episode with a dear friend of the show as Fernando Camacho of Overdog Digital shares how to transform your inner thought process and leverage content to bring in new customers.

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Who better to talk about building winning organizations than life-long NFL Executive Randy Mueller, winner of the 2000 NFL Executive of the Year award with the New Orleans Saints?

Join us as we journey from small-town Idaho to one of the winningest college football programs of all time, and then into multiple NFL front offices to learn what it takes to build winning leaders, teams, organizations, and cultures.

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Laughter is scientifically proven to activate the release of the mood-boosting hormones dopamine and serotonin while simultaneously reducing the anxiety and stress hormones adrenaline and cortisol. And a 2015 workplace study found happier employees are 12% more productive than unhappy employees. So, if laughter is the best medicine, when’s the last time you and your business had a dose?

Join us for a seriously fun conversation with Blue Compass President and Co-Founder Drew Harden for ideas on how to build a culture of fun, laughter, and support without compromising productivity or success. Your people will be glad you did.

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What if we told you there’s a way to conduct every business meeting to bring greater engagement, more creativity, more productivity, tighter teamwork, higher energy, and a better overall culture? Would it be worth an hour of your time to listen to this episode to find out how?

Tune in as we put our very own show host, Leb Tannenbaum, on the hot seat to learn how one simple tool can change everything in your business meetings, and therefore in your business.

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One of the most important tasks of every CEO is prioritization. With so many balls in the air at one time, so many competing priorities, every call you make affects the future as much as the present day. Should your focus be on customers? Product development? Market penetration? What about hiring new talent, profit and loss, and culture? Where does acquiring the latest technology come in?

Join us for the next chapter of The Frustrated CEO podcast for an engaging and informative interview with Germain St. Denis, industry expert and ‘Architect of People First’, as we explore together the value of putting your people first.

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Employee average tenure declined again according to the Bureau of Labor Statistics’ latest figures, continuing an almost decade-long trend. And as you might imagine, millennials and Gen Z employees are even less likely to remain in their current roles than Boomers and Gen Xers.

What’s a CEO to do when the employees you need for the future are the hardest to retain?

Tune in to this episode for our conversation with Karen Matthews, who built and led a team of 50 unpaid volunteers after a long and distinguished career as a senior leader in high-tech electronics.

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According to a recent poll, 83% of CEOs want their organizations to use more data in the decision-making process. But where do you gather it from and how do you separate it from the sea of noise out there? And what role does your gut still play in making strategic decisions?

Join us for our though-provoking discussion with Desh Urs, Founder and CEO of iBridge, a leading global digital transformation company helping organizations collect, store and analyze data to distill the information contained within.

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Stories. We’re drawn to them. Entertained by them. Educated through them. Challenged by them. History is passed down through them.

And the only thing more valuable than a great story is a great storyteller.

Join us for an inspiring and entertaining conversation with master storyteller Coach AK Ikwuakor on how you can grow everything from sales to customer service to culture to your own executive leadership through the power of storytelling in your business.

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When’s the last time you seriously thought about your exit from your business? Not in fantasy, but in a real, intentional, and planful way that sets your target, plots your course, and puts the power back in your hands to leave on your own terms? You know you need to give this more time and energy, more of the attention it deserves.

So grab a pen, a cheap notebook, and your favorite adult beverage for a lively conversation with Terry Lyons, Managing Partner of Lyons & Associates, who shares a four-step plan any CEO can follow to exit their business. Just don’t let the door hit you on the way out.

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Strategic Alignment is foundational to executing a business strategy, but what impact, if any, does strategic alignment have on organization-wide trust? Or company culture?

Join Leb, Patsy and Patrick for an in-depth interview with Shift Interactive/Anthologic’s President of Technology, Justyn Miller, on the impact of strategic alignment on organizational trust and culture.

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Innovation. You want it. You need it. How do you get it?

It starts by accepting that innovation is an output, the result of creating the right environment within which innovation can take place.

Join us for an in-depth discussion with master innovator Komal Doshi to learn how you can build a strategic framework that inspires a culture of innovation.

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Being CEO has rarely been more challenging. With unstable markets, hybrid work, employee resignations, and global instability, all eyes are squarely on you for answers.

Before you give them, join our engaging discussion with Kammy Horne, Senior Vice President Development with VIA Metropolitan Transit, for an important reminder: leadership has always been about listening first.

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As many as 90% of companies with a strategic plan admit to falling short of fully executing it, and upward of 40% admit to never even starting. We’ve even heard CEOs ask why they should even bother having a strategic plan if the odds of executing are so stacked against you.

But before you give up, pull up a chair and grab a pad and pen, because we’re here with tips for better strategic execution. We’ll cover what it is, what it isn’t, what’s getting in your way, and what you can do to overcome the obstacles to strategic execution.

Because no one should be in that 90%.

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Great leadership creates sports dynasties and business empires, while poor leadership undermines talented athletes and business professionals, alike. Because leadership is leadership, whether on the basketball court, in the board room or on the front lines of your business.

Join us for this unique and spirited look at leadership, professional development, living with purpose, and even crypto and NFT insights with Hoop Dreams CEO and life-long entrepreneur Kumbeno Memory.

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Just when you thought you knew how to build a high-performance culture, everything changed. Between, the pandemic, The Great Resignation, Gen Z demanding work-with-purpose, hybrid and remote work, and the global economy on edge, it’s time to rethink the link between culture and performance. 

Join us for a timely conversation with Dan Denison, world-renowned thought-leader and creator of the Denison Organizational Culture Survey.

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Self-care and mindfulness are critical leadership skills – yes, leadership skills – for every CEO because, as the saying goes, you can’t pour from an empty cup. Tune in to this necessary and timely conversation with Walkyria Whitlock to find out exactly what self-care looks like, how to improve your overall mindfulness, and why succeeding at both will improve your business.

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Some believe any PR is good PR, but most CEOs dread seeing themselves or their company in the crosshairs of an angry public, government, or media mob. Join us for this lively conversation with Joel Zlotnik, Strategic Communications Manager for Orange County Transportation Authority for communication tips and strategies every CEO needs to hear.

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People matter. So does your business. Align your HR compliance, policies and people strategy with your business strategy at each stage of your business’s growth to ensure your business is sustainable and you have the right team in place to support that growth.

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Engaging and energetic CEO Stepfone Montgomery joins The Frustrated CEO podcast to share wisdom and insights gleaned first from his decades-long career in transportation, then through the launch of his startup technology company, BZConnects. Join us for an entertaining conversation with a man who marries New York Swagger with California Cool.

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In our recent LinkedIn survey, 60% of CEO respondents said the most pressing issue keeping them awake at night is fixing dysfunctional culture. Episode 16 is the final episode in our 3-part series on fixing dysfunctional culture covering 2 more major functions within your business impacting  - and impacted by - your culture, including how you can influence and leverage them to intentionally create a high-performance culture.

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In our recent LinkedIn survey, 60% of CEO respondents said the most pressing issue keeping them awake at night is fixing dysfunctional culture. Check out part 2 of our 3-part series on fixing dysfunctional culture where Patsy, Leb and Patrick cover 2 major functions of your business impacting your culture and how you can leverage them to intentionally create a high-performance culture.

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In our recent LinkedIn survey, 60% of CEO respondents said the most pressing issue keeping them awake at night is fixing dysfunctional culture. Since our goal is to help you sleep at night by solving those issues, Episode 14 kicks off a multi-episode series on just that: Fixing Dysfunctional Culture.

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What happens when 4 individual contributors are given the all-or-none-of-you option of purchasing an accounting firm with decades of history in a primarily male-dominated industry? 

Check out this episode of The Frustrated CEO to hear how, 10 years later, Teri Johnson and Doug Lacher have completely changed the culture at Fellner & Kuhn while learning to lead, losing 2 partners, strengthening their relationship, shifting to 100% virtual and growing a team of highly engage employees.

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What CEO of a successful and growing company would risk upsetting the apple cart by merging with another firm, slowing sales and firing clients in the middle of a pandemic with 170 employees working virtually across the country?

Meet CEO Marc Reifenrath whose courageous leadership guided Spinutech onto the Inc. 5000 list with a highly engaged team and turnover consistently around 25% of industry average. This one is not to be missed.

CUE BILL WITHERS’ LOVELY DAY . . .

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As CEO of New York City Transit, the busiest people-moving system in the world, Carmen Bianco led 50,000 employees with an annual budget above $10 billion dollars. At the helm during Superstorm Sandy, Carmen and his team brought mass transit back up in record time to assist New York in its recovery. And with the help of Loriann Hoffmann, Carmen transformed New York City transit‘s culture from top to bottom.

Carmen and Loriann join Leb, Patsy and Patrick in this episode of The Frustrated CEO to share stories of struggle and triumph leading one of the most important transportation systems in the world. Grab a bagel or a slice of thin crust and pull up a chair for some good old-fashioned, unfiltered New York wisdom.

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Grab a pad and pen and be ready to take notes on this one!

Award-winning author and global business thought-leader Ben Pring joins the show to address the hottest issues keeping CEOs awake at night. Hear why you can’t afford to miss The Green Rush, how your business must adapt to embrace AI, the evolution of the CEO role and what you can do to stay current, why you won’t survive without embracing the “Snowflake” generation, and much more.

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Katherine Johnson, Founder of The Leadership Presence Lab + True Self Presence Consulting, comes on the show to discuss your presence as a leader. 

As a CEO, your presence matters! It creates the filter through which everything you say and do is evaluated. Being grounded in your own authentic alignment allow you to have greater impact, communicate effectively to wider audiences and elevate performance. All this is directly translated into expanded influence, trust and credibility. 

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Mark Williams, CEO of Brokers International and author of Lead, Don’t Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values, joins Patrick, Patsy and Leb for an engaging, in-depth interview about the challenges of leading in a pandemic, operating without a playbook, hearing the voice of the customer, improving diversity & inclusion, making mistakes, and a host of other challenges CEOs face every day.

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 In this episode we will be examining the frustrating challenges of leading your organization with on - point strategic planning in a world of constant change and executing effectively with a remote and digital workforce.

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Too often, new employees hired with high expectations struggle, fail and “flame out” within the first two years, almost always leading someone to suggest “that was a bad hire!”. But when it comes to fixing the root of new-hire turnover in your organization, hindsight isn’t always 20/20. As the CEO, when can you accept that it WAS a bad hire, and when should you demand a harder look in the organizational mirror? Tune in to this episode of The Frustrated CEO to find out!

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The return on your strategic planning effort is how successful and ongoing your strategy execution process is. If your process is poor or uneven it is costing you valuable results that matter.

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H.O.T. communication first showed up in the National Football League.  In this episode of the Frustrated CEO, we will explore the benefits and challenges of implementing this easier said than done communication strategy.  Simply stated, H = Honest; the truth and nothing but the truth.  O = Open; open mind, open heart.  Transparent = visible, nothing hidden.

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Leading yourself first is important work that supports you to effectively and successfully lead others as you direct the organization. It costs you and your organization for you to be constantly “on-the-go.” There is immeasurable value in increasing your capacity to lead by example with clarity and focus … and it gives you vitality and well-being.

In this episode we explore what it costs you and your organization to be in nonstop activity, the benefits to you and those you lead to lead yourself first and how to develop a set of practices for you to radiate your leadership out to others.

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Is it better in times of extreme chaos for your business to hunker down and focus on survival or might there be a better way?

Check out this episode of the Frustrated CEO podcast to learn why some organizations suffer and die in periods of chaos while others come out better than ever. Hear what you can do when uncertainty overtakes your team with no end in sight so you emerge victoriously, and learn ways you can lead yourself and others through chaos to not only survive it, but find the opportunities in front of you to thrive in the future.

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Tea bag philosophy asserts that, as a leader, you will never know how strong a tea bag is until you put it in hot water. The heat of the water tests the strength of a tea bag and brings out its true flavor.

The same is true for us! The strength of our character is tested and released when we find ourselves in "hot water", "pushed to limit", "with our backs against the wall" and "at the end of our rope." Pull out too quickly and brush aside the challenge and you the flavor is weak. Steep in hot water too long and the tea tastes bitter.

Who suffers? The tea drinker, or in this case, the people you lead!

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