Video chapters

0.00 Intro and hello to Theresa Sigillito Hollema

Theresa’s journey into intercultural work

6.08 Dating advice from an interculturalist

How to find a Dutch husband

9.15 Rock star interculturalists

What’s it like to work with one of them?

11.26 Why is virtual collaboration so hard?

Technology, distance, culture and time. The relationship between culture and techn.

15.26 The Caldo model

Why context matters and three ways that culture impacts the virtual team. Th first way: within the team.

18.21 How has tech changed intercultural experience

Drivers of change in cultural competence

19.32 What’s harder: geographic or cultural distance?

Is a colleague outside of driving distance difficult to collaborate with?

21.40 The 2nd way: between the locations

Another way that culture impacts virtual teams and the risk of cliques forming.

24.03 The 3rd way: outside the team

The surrounding culture can have impact in surprising ways and also give the virtual team enormous potential.

28.56 Competences for global virtual teams

Cultural competence, virtual competence and what virtual competence consists of.

33.22 Writers and thinkers

Who is doing interesting research and public engagement bringing together culture and virtual?

37.30 Is virtual collaboration an afterthought?

Are we planning teams for effective collaboration?

43.00 Becoming a virtual collaboration consultant

Creating programmes for virtual teams

51.06 More about the Caldo model

A model for culture + distance

58.47 Theresa’s contribution to the Intercultural Toolbox

A Slack group for you if you are interested in virtual collaboration.

1.00.50 Contacting Theresa

Twitter, linkedin, web

Culture Count

Coming up in conversation were USA, UK, India, Netherlands, Italy, in order of mentions.

https://interculturaltoolbox.org/episodes/virtual-team-outperform-others

0.00 Welcome

What cultural baggage has Barbara St.Claire-Ostwald been carrying?

7.31 IFIs

What is an IFI and what was the entry point of Barbara into the intercultural field?

10.01 Culturenomics

An intercultural coaching business

11.47 Making a website

The biggest challenge of making a website as a solo entrepreneur. Publishing your accreditations on your own website.

17.24 Working for an accreditor

APECS and the journey towards becoming a master accredited coach. The ICF, the EMCC and other coaching associations. Capabilities-based accreditation versus competencies-based accreditation.

27.20 Levels of accreditation

What if you aim too high with your accreditation target?

30.04 Coaching accreditation for interculturalists

What coaching accreditations should interculturalists consider?

31.30 Accreditation as an interculturalist

What is the value of specialist intercultural accreditation?

41.45 Choosing an accreditor

What makes a good accreditation body?

43.35 Future accreditation

What are the trends and will we need accreditation when we can measure impact?

47.07 Barbara’s contribution to the Intercultural Toolbox

A roundabout way of coaching

40.03 Barbara's next move

How will Culturenomics and APECS evolve?

52.25 Contacting Barbara

Email is good!

Culture Count

Coming up in conversation were Poland, USA, UK, South East Asia, Romania, India, Germany and China in order of mentions.

https://interculturaltoolbox.org/episodes/how-much-accreditation-matters

Video chapters

0.00 Welcome

A power cut that caused a new connection

03.47 A journey into intercultural work

An intervention by a friend led to a new direction. A global mindset built in Addis Ababa.

9.32 Keeping local roots as an interculturalist

A consultancy that is built on listening and delivering an anthropologically-based design for successful projects.

14.07 What do Desert Rose interculturalists do?

Organisational development; project design; personal development; training using gamification

17.33 Why do clients need anthropologists

Beware well-intended mistakes caused by lack of local knowledge. How interculturalists can help prevent project failures.

24.00 What kind of training works for illiterate farmers?

Taking training out of the classroom.

31.48 Winning long-term investment from clients

Keeping integrity when targeting real impact sometimes means going further than the funding stretches and sometimes politely saying no to clients whose funding cannot achieve their goals.

36.30 Anthropologists and engineers in collaboration

Striving for mutual respect makes working with other professions a good experience for both sides.

41.53 Targetting impact

Measuring impact by collecting stories.

43.58 Sources of creativity and competence

Where did the Desert Rose approach come from and how could other interculturalists follow the Desert Rose lead?

52.50 Martha Aynalem’s contribution to the intercultural toolbox

Making the work of an interculturalist a truly rich one.

54.28 Expansion

Taking this work into new regions of Africa and building the company’s coaching offering.

55.59 Contacting Martha

Linkedin and Desert Rose Consulting’s website are the best channels for reaching out

Culture Count

Coming up in conversation was: Ethiopia - many times!

https://interculturaltoolbox.org/episodes/interculturalist-designing-engineering-projects

Audio chapters

0.00 Welcome

Being an interculturalist in Dubai. Raising Third Culture Kids. Including children in intercultural training. Florence’s journey into intercultural world.

9.35 The Burger Model of culture

The origins of this idea and how an interculturalist might use it in practice

21.03 The FIGT Conference 2022

Presenting the Burger Model and also the Benefit Mindset at the Families in Global Transition conference

23.33 More on the Benefit Mindsest

Originator and how Florence uses it in training.

26.36 Why did we need the Burger Model?

It’s fun and easy, but this is about exercising your brain muscle

28.08 Resources if you want to use the Burger Model

Get connected with Florence

30.28 Florence’s contribution to the Intercultural Toolbox

Quick and easy movement for a positive mindset.

33.18 Expat Village

Florence’s creation for French-speaking expats

35.57 Contacting Florence

Linkedin, Whatsapp, Instagram and Facebook

Culture Count

Coming up in conversation were Dubai/UAE, Australia, France, Sri Lanka, USA, in order of mentions.

https://interculturaltoolbox.org/episodes/burger

0.00 Introductions

Dianne and Greg’s early life and work. And a nutshell intro to Cultural Detective.

11.49 Cultural Detective at the end of 2021

How Cultural Detective went online.

14.30 Milestones

The big moments when Cultural Detective took a step forward.

19.00 Cameraderie

Old friends at the Cultural Detective reunion

21.02 The Cultural Detective retires

Goodbye party, seeking a buyer, covid, case closed.

25.37 The authors

Opportunities for interculturalists and the hard life being a solo practitioner interculturalist. The authoring process.

29.48 toughest moment

How to you respond to the statement that Dutch men are more likely to be sexist?

32.46 Most-enthusiastic customer

Answering the call of a call centre

34.58 Most fun and most surprising

Sing along with Cultural Detective. It’s not jut a business tool.

37.15 Most popular

Self-discovery

41.56 Heroes of Cultural Detective

Greg Webb, George Simons and many more.

46.15 What’s changed in the intercultural field?

Remember the days when there was enough time to solve people problems? Global Diversity Equity and Inclusion Benchmarks (46.12)

52.15 What’s next for the Cultural Detectives?

Off the grid in Cuba

55.45 Dianne Hofner Sapphire’s contribution to the Intercultural Toolbox

A page of freebies collected over the years. For greg’s contribution, check the intercultural toolbox website.

57.05 Contact info

Web and other contact details for Dianne the photographer and Greg Webb the web master

Culture Count

Coming up in conversation were Japan, Mexico, Hopi, Navaho, Netherlands, India, USA in order of mentions.

https://interculturaltoolbox.org/episodes/who-were-the-cultural-detectives

3.02 Gaby’s professional origins

Latest learning via Glasgow’s Digital Institute. The books, organisations and experiences through which she became an interculturalist.

5.33 Mentoring programme for interculturalists

Boost: SIETAR UK’s mentoring programme for interculturalists

9.06 Working at Worldwork

Trust across cultures. Also: what else is Gabriela working on?r

12.56 Building your career at a high-profile intercultural provider

Steps into the work of organisations who are influencing trends in the intercultural field: blogs, certifications, internships. Diversity of roles at large providers, including an insight into her role as a learning solutions designer.

19.40 Pros and cons of freelancing

Flexibility, choice, overwhelm, sporadic work, isolation. How to understand the customer, as an external. Lots of tips here, for example, building your relationship with your project manager.

24.37 Intercultural trainer communities and courses

Frameworks and related communities. Getting maximum benefit from your chosen certification, train-the-trainer or academic courses.

35.48 Journals and books for interculturalists

A balance of academic and personal resources. Lots of links here. Check them out on the episode page!

38.36 Podcasts and social media

More recommended channels and how to prioritise the way you engage.

47.42 Changes coming to the intercultural scene?

Awareness and relevance of intercultural skills and the impact of technology and new business practices.

51.53 Gabriela’s contribution to the Intercultural toolbox

An exercise for people who don’t change overnight (everyone)

53.37 What’s next for Gabriela

Interiela

55.08 Contacting Gabriela

Find her on LinkedIn and connect

https://interculturaltoolbox.org/episodes/boost-your-career-as-an-interculturalist

0.00 Intro

How much do you know about the DMIS, the IDC and the IDI? Hello to Kris and Sundae

2.23 What is the Intercultural Pendulum?

Kris’s personal story. From early exposure to culture to a PhD in the Cultural Field. The origins of the project at living room table. Sundae’s story, how she had swung on the pendulum in her own life.

9.48 Mentoring through cross-cultural experiences

On the importance of reflection and dialogue on the path to wisdom.

11.07 The connections between practice and research

Friendships sustained through research collaboration. Curiosity and validation.

14.37 The traditional model of intercultural competence

What is intercultural competence?

21.49 Introducing the DMIS and the IDC

A linear model of intercultural competence you may have seen before

25.55 Introducing the Pendulum model of intercultural competence

Swinging back and forth, as it is in real life

30.22 Too low on a scale

The feeling you get when you are too low on a scale. A story of inspiration to make something better for coaches and coaching clients.

32.10 Magnets and anchors

What are the magnets pushing us and pulling us towards an over-focus on difference or similarity?

37.51 The development model in the hands of practitioners

Using anchors in practical coaching and mentoring. Not just for progress and growth but for maintenance. The difference between resilience and endurance.

42.15 Exploring the Pendulum model

Avoiding a unidirectional idea of intercultural competence development

49.37 The Pendulum project

Resources for interculturalists in the pipeline. A framework for head, heart and hands: ABCs (affect, behaviour, cognition).

56.03 Getting involved with the Pendulum model

Where to look for Pendulum material and what you’ll find there.

1.02.36 Kris Acheson’s contribution to the Intercultural Toolbox

Feel included

1.06.40 Contact info

Sundae and Kris are available via email and via their organisations

Culture Count

Coming up in conversation were USA, Switzerland, South Africa, Burkina Faso.

https://interculturaltoolbox.org/episodes/what-should-interculturalists-know-about-the-intercultural-pendulum

0.00 Welcome

Say hello to Dr Viviana Premazzi

2.38 A programme for women

Is there a discussion about women-only spaces happening in the Mediterranean region?

5.05 Viviana’s journey into intercultural work

Via Brazil, Italy, the United Nations and the USA

12.35 Designing the programme

Goals of the Women’s Leadership Development Programme

14.50 Do women experience cultures differently?

The reality of macho cultures for women in leadership positions

17.33 Delivering leadership training

How should a trainer approach international leadership training taking women’s intercultural needs into account?

19.35 Resources for women leaders

Some recommendations if you are not yet registered for this women’s leadership across cultures dimension

22.10 Viviana Premazzi’s contribution to the Intercultural Toolbox

Something to increase your exposure to the authentic local culture

24.22 What is next for GMD

Plans for the next Women’s Leadership Development programme

26.09 Contacting Dr Viviana Premazzi

She’s easy to find on social media

Culture Count

Coming up in conversation were Italy (four times), Malta (twice) Mediterranean cultures (twice), Afghanistan, Brazil, Italy (north), United Kingdom, in order of mentions.

https://interculturaltoolbox.org/episodes/how-can-we-develop-women-leaders-to-succeed-across-cultures

Chapters

0.00 Intro and Sundae’s story

Her life and move into intercultural work, with no shortcuts arising out of family or institutional connections.

5.18 Current interests

A self-described nerdy social scientist has come up with a new way of presenting the developmental model of intercultural sensitivity. How the messiness of human lives could be reflected better in intercultural models.

9.51 An interculturalist moving into coaching

How the advantages of coaching addressing the whole person balanced the cultural perspective.

13.13 Coaching v training comparison

Learn to say short-term solution-oriented coaching in German. Who is the expert? Who has the goals?

17.43 The skills of the coach

Presence, establishing trust and safety. Helping the client find their own answer.

20.26 The hardest part of becoming a coach

The strength to listen being vulnerable together.

24.20 Discovering potential coaches

The mission of the expat coach coalition is a group of practitioners who have lived it and are willing to partner with clients as a compassionate witness.

27.35 The Expat Coach Coalition

A sisterhood of coaches with a common interest

31.10 What makes an intercultural coach?

The hard work to become an intercultural coach: frameworks plus lived experience outside of your original world view. Growing as a coach. What is the reward of coaching?

39.46 Sundae Bean’s contribution to the Intercultural Toolbox

A rich resource of tools and community for interculturalists

42.43 Contact info

Best ways to reach Sundae and get involved with the Expat Coach Coalition

Culture Count

Coming up in conversation were Switzerland,Burkina Faso, USA, South Africa, in order of mentions.

https://interculturaltoolbox.org/episodes/what-makes-an-intercultural-coach

0.00 Intro

Hello to Tamara and the seeds of a business idea

03.12 The journey into the intercultural field

Interest in culture has deep roots in childhood and the skills for running a business come from a diverse career in multiple fields. Working with intercultural themes before acquiring the interculturalist label.

8.08 Naming the company

A meaningful name Kazuri: https://www.kazuriconsulting.com/

9.47 The elevator pitch

Discover, act, thrive

14.36 Branding an intercultural training business

What do we want people to think when they hear the name Kazuri Consulting?

15.44 Building on a previous career

Bringing skills and experience into the intercultural field

18.18 How to start a business

The mechanics of creating a new company in Belgium

21.42 The company website

Creating a website for an intercultural consulting business

23.41 Team, network and collaborations

Presenting the faces and teams of the company in public. Planning for collaborations.

26.44 Concepts and frameworks

Choosing tools, material and leaving space for customisation and innovation

30.35 Reviewing progress

the entrepreneurial journey and a key milestone at two and a half years

35.15 Purpose

Culture as a source for thriving

36.56 Peer support

Creating a new intercultural business has revealed the generosity of a lot of people

41.37 Tamara Makoni’s contribution to the intercultural toolbox

What is it? That's a good question.

44.08 Contact and connection

Web and other contact details for Tamara Makoni, plus a tip about a professional networking app

Culture Count

Coming up in conversation were Belgium, Zimbabwe, Japan, Kenya, USA, in order of mentions.

https://interculturaltoolbox.org/episodes/how-do-you-start-an-intercultural-consulting-business

0.00 Intro

Hello to our guest

2.10 What is happening in recruitment?

The stop and start of the recruiting in the pandemic. New post-pandemic interview questions. Where do we see ourselves in five years’ time?

5.09 Nannette’s story

Her life and work. What is employability? What chance event led to a life in culture and employment

11.30 The recruitment scene

Who are the major players?

13.55 Culture and employability

The importance of intercultural skills in recruitment has risen to near the top of the list. Researching the benefits of spending time abroad. The new cultural etiquette of video meetings.

20.58 Recruiters and culture

What the intercultural field can offer to recruiters to develop their intercultural skills. Guidance on asking interview questions is from a Western point of view.

24.56 Culture-specific knowledge

Recruitment outside the interview. The CareerProfessor profiles. Cultural differences in CVs (resumés) and the whole cycle of recruitment.

30.35 What does a recruiter need to know about cultures?

Diverse practices in presenting your skills. Who should adapt: employer or employee?

37.15 Employer brands and culture

Are organisations known for reflecting their national culture?

41.23 Nannette Ripmeester’s contribution to the Intercultural Toolbox

A map which makes us see the world in a new way.

45.22 Contact info

Web and other contact details for Nannette Ripmeester and ELM (Expertise in Labour Mobility)

Culture Count

Coming up in conversation were Netherlands (3), UK (2), Finland (1), India (1) and Brazil (1).

https://interculturaltoolbox.org/episodes/how-to-recruit-across-cultures

Books and resources (see links on the episode on the webste)

Discovering mindfulness’s effectiveness. Overcoming things which stand in the way of effective intercultural training.

11.47 Business story and personal origins of intercultural thinking

18.21 Different approaches to mindfulness

25.17 Resources for interculturalists

29.13 Mindfulness and culture

35.29 A mindful moment with Elaine

40.57 Introducing mindfulness in organisations

49.19 Starting mindfulness with people and processes

1.01.35 Benefits and biases

1.13.30 Elaine Teo’s contribution to the Intercultural Toolbox

1.19.29 Contacts and events

Culture Count

Coming up in conversation were: Singapore and Singapore Chinese, France, Italy, Switzerland, United Kingdom, Vietnam, in order of mentions.

https://interculturaltoolbox.

0.00 Intro

Getting Fiona’s name right.

3.08 Fiona's story

How did Fiona develop her unusual specialism? A smash hit idea.

5.53 First impressions

How much do first impressions matter? What is the role of names in that situation? Why do names matter?

7.33 Names in theory

Where do names fall in the theories of cultural competence? Being good at names as a practical skill.

9.41 More about Fiona’s work

A practical approach. And some targeted workshops.

13.20 Fiona’s work with names

Books, workshops, coaching, reading

16.43 What can names tell us about a person?

Cultural info encoded into names

17.38 Why do people change names when they change cultures?

Switching names in China (both directions). Names appropriate to the context.

21.39 Name sensitivities, practices and rules

Crazy Rich Asians (movie). Dominant cultures

23.15 Localising names

McKay/McKay, Nguyen. Pronunciation, spelling and changing names. Who sets the rules? Pressure to use names in a local or foreign way.

30.29 Honorifics

Oscar-winners, princesses and Osama Bin Laden

34.57 What is the cost of getting it wrong?

Being inclusive with names

39.10 Are we getting better at international names?

Recognition of sensitivities. Skills.

41.35 What’s available if you want to get better at this?

Availability of help. Different phonetic spelling in different English-speaking cultures.

48.07 Fiona’s contribution to the Intercultural Toolbox

A pronunciation website: https://interculturaltoolbox.org/tools/forvo-the-pronunciation-helper

50.14 Contact info

Web and other contact details for Fiona Price

Culture Count

Coming up in conversation were Asia, China, Australia, Malaysia, Saudi Arabia, Africa, West, Indonesia, Middle East, Nigeria, Vietnam, USA, Iceland, South Korea, in order of mentions.

https://interculturaltoolbox.org/episodes/saying-name-right-the-most-forgotten-intercultural-skill

0.00 Intro and Grazia Ghellini’s story

Her multicultural life and multiple roles. On being an intercultural game maker.

12.16 What is business ethics?

What business ethics tackles and how it connects with intercultural themes

14.09 Ethics in a real, diverse world

Some examples of ethical questions in action. Including nepotism, gift-giving, human rights.

18.01 Ethical solutions

How can ethics help us solve real-world dilemmas? Some frameworks include the Stakeholder approach. Trompenaars' reconciliation of dilemmas. Mitton Bennett’s Constructionist approach. Values & Knowledge Education method: VaKem

27.31 Ethics for interculturalists

Designing simulations. Gamifying cultural and business dilemmas.

32.21 How to get started with ethics as an interculturalist

Recommeded resources include Cultural Detective and Diversophy, Trompenaars' latest book. Christoph Barmeyer’s 2016 book.

38.28 How do businesses do ethics?

Find the ethical people in business!

41.00 What are the trends in the world of ethics?

DEI, Harassment, AI, Whistleblowers, Global citizenship and climate change, CSR and more. Business ethics as taught in business schools. Risk of dogmatic universalist approaches to business ethics.

53.46 The role of an intercultural coach or teacher in real ethical dilemmas

Some examples where Grazia Ghellini has faced a real dilemma.

1.00.19 Grazia Ghellini’s contribution to the Toolbox

A cultural conversation starter

1.04.04 Contact info

Email and Linkedin details for Grazia Ghellini

Culture Count

Coming up in conversation were France, Italy, China (three or four times each), Japan (twice), and at least once: Germany, Hong Kong, Netherlands, Saudi Arabia, Taiwan, United Kingdom , USA, Western cultures.

https://interculturaltoolbox.org/episodes/what-should-interculturalists-do-about-business-ethics

0.00 Intro

Why SIETAR matters to so many interculturalists. This episode's Culture Count.

2.15 Guy Bondonneau’s story

His life and work. Naming an intercultural business. ESSEC mediator qualification.

12.40 Volunteering in general

Why volunteer when you have paid work?

17.40 Volunteering for SIETAR

Volunteer roles at SIETAR

38.00 Role reversal

Guy Bondonneau's contribution to the Intercultural Toolbox

41.20 Contact info

Phone and email details for Guy Bondonneau

Culture Count

Coming up in conversation were France, United Kingdom, England, South America, Sweden, Switzerland, Bangladesh, Uruguay, in order of mentions.

https://interculturaltoolbox.org/episodes/why-volunteer-for-sietar

Coming up in conversation at least three times were European cultures, Germany and the USA.Arab countries came up at least twice and the following were also mentioned: Bulgaria, France, Hungary, Morocco, Romania, Saudi Arabia, South Korea, Spain, Sweden

https://www.interculturaltoolbox.org/episodes/culture-in-change-management

3.42 Hana's story

Origins, work, publishing

5.29 The opening of Myanmar

What it was like to end six decades of isolation.

7.46 More of Hana’s story

Travel, co-founding Hotjobs Myanmar, studying globalisation in Leicester, UK and some inspirational books.

14.07 Books about cultures

Doing a deep analysis as well as providing a practical how-to guide. Other books that are available about cultures.

17.15 When Global Meets local - the theme

Myanmar culture dates back thousands of years. Foreigners bring in the global.

20.28 About Myanmar

Current problems and a historical intercultural analysis.

28.46 About the book

About working with a publisher… or not. The writing schedule. Skilling up for publishing and writing.

32.00 The research and writing process

Brian Tracey’s books on Sales. Professional support on editing, graphic design

38.22 Marketing the book

Test marketing, book launch, using the media and influencers

44.20 What to do after Book One

Plans for future books. Lessons learned from last book.

47.57 Hana's Contribution to the Intercultural Toolbox

The 6/9 perspective image

52.14 Contact

How to get in touch with Hana Bui

Culture Count

In order of frequency, these cultures came up during this conversation:

Myanmar, Vietnam, South East Asia, Cambodia, England, Finland, Laos, Thailand, USA

https://interculturaltoolbox.org/episodes/writing-an-intercultural-book-about-a-country

Margarita Celedón: her life and work

7.35 Margarita Celedón as author

About her recently-published book

10.40 A Latin perspective on the intercultural field

Intercultural terminology in Spanish, a Latin vision, prioritising different topics such as emotion, decolonialisation

14.30 A community for Latin interculturalists

A new group for Latin interculturalists in Europe and Latin America

17.43 Definitions

What are Latin cultures?

20.06 Diverse Latins

A unified community?

28.26 Training participants from Latin cultures

Intercultural training for Latin people - how does this differ from training other cultures? How much PowerPoint should you prepare?

38.45 More about the new Latin interculturalists group

The new group for Latin interculturalists in Europe and Latin America

49.24 Intercultural Toolbox contribution

Proxemics

52.30 How to contact Margarita Celedón

Links on Margarita's page on interculturaltoolbox.org

55.00 Margarita Celedón interviewed by Francisco Queriuga

About Margarita's book, about international trade, about looking at some of the world's cultures from a Latin perspective.

Culture Count

In order of frequency, these cultures came up during this conversation:

Latin, France, Italy, Mexico, Spain, Chile, Germany, United Kingdom , Africa, Anglo-Saxon, Belgium, Brazil, China, Peru, Romania, USA, Argentina, Asia, England, Europe, Inca, Japan, Portugal, Scandinavia, Arab countries, Australia, Aztecs, Equatorial Guinea, Europé: southern, Finland, Germanic, Guatemala, Hispanic, Inuit, Italy: south, Mapuchi, Mayans, Middle East, Netherlands, Nordic countries, Romans, Russia, South America

...and in the Spanish-language conversation:

France, Chile, Brazil, Latin, Spain, Peru, Argentina, Italy, Mexico, Germany, Africa, Romania, England, Portugal, Arab countries, Germanic, Russia, Dubai, Islamic cultures, Latin America, Malaysia, Pakistan, Uruguay

Visit https://www.interculturaltoolbox.org/episodes/what-is-intercultural-in-spanish

3.12 Agnès’ Story

How Agnès entered the intercultural profession while working for a Japanese company, some Olympic experiences and her current work.

8.35 The behind-the-scenes landscape of the Olympics

About the IOC, the IPC, the Host City and the way they work together. Olympic inclusiveness through the "Universality slots".

13.55 Why does the Olympics need interculturalists?

Interculturalists don't simply help avoid organisational problems. They are working to build a "human legacy" for each games.

21.20 Agnès Domercq's Olympic intercultural work in practice

Agnès’ roles at the Olympics and her current project on the transfer of knowledge between the games in different cities.

27.25 Tokyo 2020 and Paris 2024 - particular cultural issues

“Why” people and “how” people. Brazil's brilliant problem-solvers. Running a games during a pandemic. The unique experience for the people working in Olympic roles.

37.20 Intercultural issues among the Olympic organisations

Differing perceptions of time are a key thing for Olympic organisers. Hierarchy and acceptance of requirements are also key: how much will a host city challenge the requirements of the organising committee? A tension between universalism and particularism sometimes arises when ideas about diversity are brought to harmony-based societies.

46.10 How special are the Olympics?

Working as intercultural under the spotlight of the world’s media.

49.20 Dealing with sceptics

How to win over sceptical intercultural training participants in country-specific training.

52.10 Toolbox tool

A contribution to the Intercultural Toolbox by Agnès Domercq

56.04 Contact

How to contact Agnès Domercq

Culture Count

• 1x German, Africa, Switzerland, Mongolia
• 2x Spain, USA
• 3x Brazil, France, Senegal
• 6x Japan

https://interculturaltoolbox.org/episodes/winning-olympic-gold-for-intercultural-competence

1.28 When it was shocking to see an intercultural image

Benetton became the norm

3.25 Brenda's story

Her multicultural origins. Explaining cultures from an early age. The Greek uncle who got her into photography. Her early photographs of the cosmopolitan areas of London.

4.40 What makes an image intercultural?

About the combination of cultures in photography

5.35 Themes in Brenda’s photographic work

How walls tell stories, from advertising billboards, posters and street art. Brenda’s love-hate relationship with walls. “Life should be a festival”. Brenda says "I travelled with my eyes open. I zoom in."

11.00 How to use images in a training situation?

The case of the “intercultural photo journey”.

12.40 Generating your own images

Tips on getting images for intercultural training

20.00 Humanised and inclusive images for intercultural training

What criteria should we use when selecting images?

27.10 How to do marketing with intercultural images

The kind of advice you get from an image consultant

31.35 Using a professional photographer

Working with a pro to get intercultural photos

35.00 Karambolage on the Arte TV channel

Can you identify the cultures in the image? A photographic video resource you can use in intercultural training.

37.45 Brenda's contribution to the Intercultural Toolbox

A carnet de couleur (colouring book) all the way from China

45.30 How to contact Brenda

"Brenda Turnnidge": an easy name to put into your favourite search engine

https://www.interculturaltoolbox.org/episodes/how-to-make-an-image-intercultural

3.53 Samkelo's story

His work in the past, his current company, his projects all over Africa and beyond.

5.40 A global D&I thinktank

Samkelo’s Mastermind group meets quarterly and offers participants global exposure.

8.40 Business inspirations

Starting a diversity and inclusion business in South Africa

12.35 South African culture and cultures

Introducing the internal diversity of South Africa

17.24 Advice to organisations starting to work with South Africans

Samkelo's recommendation: One must be confident to ask. To use the words ‘Help me to understand.’ To seek clarity.

20.37 Training in South Africa

Getting a connection before getting to the topic. Considering African diversity and unity.

25.17 South African identity

The continuing impact of South Africa’s painful history. Gender and race in South African workplaces.

30.03 Samkelo’s contribution to the Intercultural Toolbox

A needs analysis with a key question.

https://interculturaltoolbox.org/episodes/layers-of-culture-in-south-africa

03.31 Saurabh’s journey

From computer science into youth work, media and intercultural training.

05.29 Mental health

Why are we seeing such worrying trends in the mental health of younger people?

How the origins may differ in different regions of the world.

7.06 Saurabh steps into the intercultural training field

A childhood exposure to the regional diversity of India.

The Awaji Youth Federation

10.32 Saurabh’s role in the AYF

Creating the AYF training academy

15.05 Do different generations of training participant have different needs?

How American generations don’t apply to Indians

Why it's risky to talk about generations in a multi-cultural training group.

20.48 Saurabh’s work suppporting young Indians

There has been a huge shift in culture for the under 35s in India. Technology and cultural change has opened a wide divide, separating young people from their parents. Many find alternative support from like-minded people across the world.

25.06 Willingness to talk about mental health

The differences within India in the culture of the big metro cities compared to the smaller cities and towns.

Dealing with mental health issues if you are living in a culture where no-one accepts it

The demand and supply of mental health support in Japan.

31.29 When mental health issues impact intercultural training.

Challenges of talking about mental health explicitly.

How to approach the topic in a multicultural group.

Three pillars: 1. Respect, 2. Look for similarity, 3. Look for the human in the other person.

38.04 The risks of labelling

Alternative ways to connect with new people which don’t rely on national labels.

How intercultural training helps us not judge others based on their national identifier.

46.44 Is iGen more interculturally tolerant than earlier generations?

Looking at tolerance as a characteristic of the youngest generation

Delivering intercultural training to young people who are suspicous of cultural categories.

56.44 Ancient wisdom from India: Vasudhaiva Kutumbakam

India’s long interactions with other cultures.

Why have people been coming to India for enlightenment?

1.05.32 How to connect with Saurabh

Subscribe to his podcast and YouTube channel

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Commenting and liking for interculturalists, plus all the links and tons more at

https://interculturaltoolbox.org/episodes/what-are-the-training-needs-of-the-newest-generation-of-intercultural-training-participants

When people start behaving in a new way, is it a change in the culture or just current events?

In the warm-up for this show, Kathryn shared some tips on understanding the French, so we've included her recommendations in the episode details, including links to books by Stephen Clarke and some TV series.

Episode chapters

3.16 Kathryn's work as an interculturalist

About the kinds of intercultural training and coaching that are common in France

6.05 Myth-busting French culture

Openness to foreigners. In the last 20 years, French workers have become more interested in outside perspectives from their international colleagues.

French bureaucracies are getting interested in customer service.

Food remains an important part of the culture. Going for lunch with colleagues can continues to be a useful way to build trust and solve problems.

11.45 The speed of change

Teletravail (working from home) has been causing a rethink in relationships between managers and workers. Is the change permanent?

16.32 Staying up to date as an interculturalist

We hear about the people and other sources of information uses for staying touch with changing cultures. We also consider the reliability of traditional media for learning about cultures.

25.45 Kathryn's deposit into the Intercultural Toolbox

An energiser which works well in remote training sessions.

27.55 How to get in touch with Kathryn Libiloulle-Clutz

Check Kathryn's page in the Intercultural Toolbox, or just search for her on LinkedIn

https://www.interculturaltoolbox.org/podcast/episodes/how-to-keep-up-to-date-when-cultures-change

https://www.linkedin.com/in/kathrynclutz/