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  <title>Customer Service Revival</title>

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  <description><![CDATA[Hosted by Kfir Alfia, Customer Service Revival discusses how to go from poor customer service to mediocre to great to exceptional. We'll be interviewing the customer service movers and shakers across all industries so you can take your business to the next level.]]></description>
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    <itunes:title>The Beatles - Fab Customer Service From the Get</itunes:title>
    <title>The Beatles - Fab Customer Service From the Get</title>
    <itunes:summary><![CDATA[Kfir interviews Mark Lewisohn, the world's foremost Beatles expert, on The Beatles' unprecedented natural ability to connect with a global audience. ]]></itunes:summary>
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    <itunes:title>Dealerships - a very mixed bag</itunes:title>
    <title>Dealerships - a very mixed bag</title>
    <itunes:summary><![CDATA[Kfir calls random dealerships and has the customer service rep who answers the phone grade themselves on how they handled the call. Not a pretty sight - mostly. ]]></itunes:summary>
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