Confidence isn’t about being louder, bolder or more polished. It’s about being so rooted in who you are that your presence speaks before you do.

As Lau works in Montreal for the week, in this episode Debs is joined by Karl for a rich and honest conversation about what confidence really looks like. Beyond performance, perfection or simply looking the part. Together, they explore the difference between confidence that is performative and confidence that is deeply rooted in identity, self-belief and presence.

Building on the theme of powerful presence, Debs and Karl unpack why presence is not about volume, charisma or job title, but about the feeling you create in a room and the impact you leave behind. Drawing on Karl’s experience as both a former performer and coach, they reflect on the moments when confidence is most powerfully felt -  not when everything is polished, but when we are fully present, real and connected.

At the heart of the episode is a beautiful framework: The Anatomy of Confidence. Together they explore the layers that help confidence come alive: from congruence, ownership and nervous system safety, through to freedom from perfection, identity, direction, non-comparison, courage and energy. The conversation reminds us that confidence is not something we 'put on' but something we build from the inside out.

This episode is a thoughtful invitation to stop chasing approval, stop comparing yourself to others, and start becoming more available to yourself. Warm, reflective and full of practical wisdom, it’s a powerful listen for anyone wanting to show up with greater self-trust, calm and authentic presence.

In a world of constant notifications, endless scrolling and AI-generated everything… what makes someone truly stand out?

In this episode, we kick off our Powerful Presence mini-series by exploring what it really means to 'lock in' -  to be fully present, intentional and impactful in the moments that matter.

We explore why presence isn’t about being the loudest voice in the room, but about the energy you bring and the space you create for others. In today’s attention economy, your ability to connect, engage and leave a positive emotional imprint is your real differentiator.

We introduce the simple but powerful 3–30-3 rule, how the first 3 seconds, 30 seconds and 3 minutes of any interaction shape how you’re experienced and share practical ways to show up with clarity, confidence and purpose.

We also explore:

• The difference between confidence and arrogance
• Why “service over duty” transforms how you show up at work
• How small moments (like using someone’s name) build instant connection
• The question every leader should ask: What do I want people to feel because I showed up?

A grounded, energising listen for anyone who wants to cut through the noise and be remembered for the right reasons. To light up the room on the way in (rather than the way out).

In the final in our 4-part focus on Mentoring, we dig into why mentoring is a serious advantage in a world where roles are changing fast and teams need to adapt without losing hard-won practical wisdom. 

We share how mentoring builds confidence, transfers knowledge across generations, and turns culture into a real engine for collaboration and growth. 

Hearing from an incredible range of real life mentors and mentees, we hear how:

• mentoring is an enabler to thrive through rapid change and role disruption 
• why mentoring is not just for new starters and not a “fix,” it is a growth tool 
• knowledge transfer that stops expertise walking out the door 
• two-way learning across generations that blends experience with fresh perspective 
• cross-functional mentoring to reduce friction and break “them and us” dynamics 
• “you’re never too young to lead, and you’re never too old to learn” as the mindset shift 
• mentoring as live learning that moves faster than strategy documents 

And all it needs, is to simply start by pairing two people and letting it grow 

As part of our focus on mentoring, we explore what separates an extraordinary mentor from someone who simply gives advice. We hear from real voices and practical tips from people who have mentored and been mentored. 

We keep coming back to mentoring as a relationship built on curiosity, listening, and consistent commitment that benefits both people and future-proofs the way we work. 

We hear how mentors are “a mirror and a map” to reflect and guide. How important it is to contract up front on purpose, expectations, and boundaries. To balance support with stretch and honest feedback. 

If a mentoring culture helps transfer knowledge across generations, this is the era to plan in mentoring as a non-negotiable routine. 

Even if you haven't been approached to be a someone's mentor, keep an eye out. Who do you think might benefit from your wisdom? 

In the second episode of our Extraordinary Mentors mini-series, we explore how early-career mentoring turns talent into traction by building confidence, clarity, and judgment.

We hear real stories and practical insights from a range of contributors about the powerful role a mentor can play in kickstarting a career. Guests share how mentors open doors, normalise struggles, and balance psychological safety with stretch to accelerate growth.

Be inspired by how mentoring helped shape our contributors’ early confidence and direction. A great mentor can act as both mirror and map - offering reflection, guidance, and the human-centred wisdom that rarely appears in a handbook.

We also share simple steps for finding and approaching a mentor. Sometimes it starts with something very small: a coffee, a conversation, and a question for someone who inspires you.

In this first episode in our 4-part focus on the Magic of Mentoring, we unpack why mentoring is the fastest, most human way to close skills gaps, transfer culture, and build confidence in a time-poor, AI-shaped workplace. 

We define mentoring against training and coaching, set boundaries, and share practical ways to start and sustain great partnerships. 

Sharing tips for working as ‘colleagues with benefits’ we share practical ways for both the mentor and mentor to maintain good boundaries and maximise time through great conversations.  

In our fourth and final episode of our Incredible Teams mini-series we explore how to inspire a team to perform - and most importantly maintain high standards of excellence as the default. 

What if the real unlock for high performance isn’t a big idea… but a steady beat?

This 4-part mini-series is all about Incredible Teams, using the Tuckman Team Dynamics model as inspiration for creating or sustaining great teamwork.

In this episode, we explore the Norming stage of team development- the quiet but crucial phase where discipline, awareness and consistency turn ‘getting by’ into dependable progress. Norming isn’t about being bland or rigid; it’s about establishing the rules of the road so teamwork feels lighter, clearer and more predictable.

We discuss why clear standards define what good looks like, how shared awareness helps teams spot pressure points early, and why consistency is one of the greatest enablers of trust. Disagreements don’t disappear, but they resolve cleanly. Feedback feels safer because boundaries are explicit and repair is expected. Roles and handovers are understood, so absences don’t derail momentum.

To make norming practical, we introduce Richard Beckhard’s GRIP model,  a simple framework to align Goals, Roles, Interpersonal norms and Processes. Used well, GRIP reduces friction, speeds up onboarding and strengthens new or evolving partnerships. We share how co-creating norms and revisiting them regularly can prevent drift and protect team rhythm.

A steady and practical listen for anyone who’s moved through storming and wants to lock in the gains. Because when the rules of the road are clear, teams stop navigating each other and start moving forward together.

What happens when tension rises in a team? Do you address it directly, or hope it blows over?

This 4-part mini-series is all about Incredible Teams, using the Tuckman Team Dynamics model as inspiration for creating or sustaining great teamwork.

In this episode, we explore the Storming stage of team development and why conflict isn’t a setback - it’s a signal. When differences surface, expectations clash, or frustration builds, it’s often a sign that people care and are invested.

We discuss why avoiding difficult conversations can erode trust over time, and how naming tension early can strengthen relationships rather than damage them.

We introduce the Five Ps:  Preparation, Placement, Permission, Process and Partnership - a practical framework to help you handle hard conversations with clarity and compassion.

A grounded listen for anyone leading through change, navigating disagreement, or wanting to bring their team along the journey. Because storms handled well don’t break teams, they build them.

How quickly do you trust new colleagues? Do you start at 100% trust and let it erode, or at zero and build it over time?

This 4-part mini-series is all about Incredible Teams. Using the Tuckman Team Dynamics model as inspiration for creating or sustaining great teamwork.

In this episode, we explore the Forming stage of team development and why clarity -not chemistry- is the true foundation of high-performing teams. We look at how trust is built intentionally and why new or re-formed teams need clear direction before momentum.

We discuss the importance of setting a shared destination, defining roles and boundaries, and creating space for honest communication. Because without clarity on purpose and priorities, teams can be busy without being effective.

We share the Z Tool; a simple communication framework to help leaders clearly explain change, align different thinking styles, and set teams up for success.

A practical listen for anyone forming a team, joining one, or pausing to reset direction. If teamwork is a journey, start strong by setting the satnav to success.  

How do we motivate ourselves in a healthy, sustainable way: and is pushing harder really the answer?

In this final episode of our Fresh Starts mini-series, we’re joined by sports scientist Danielle Peters, who shares insights from working with amateur and professional athletes, people in rehabilitation, and those seeking better all-round health through understanding their bodies.

Danielle challenges the myth that high performance means pushing through at all costs. Instead, she reminds us that true high performance is about listening, adjusting, and choosing what supports us for the long run.

Together, we explore the powerful parallels between sport and everyday performance at work - from the role of rest and recovery, to managing stress, setting boundaries, and understanding the difference between intentions and goals. We also unpack why all-or-nothing thinking can quietly derail performance and lead to burnout.

As always, take what’s useful and leave what isn’t; and remember, there’s no perfect time for a fresh start. Just the one that feels right for you.

A reassuring and practical listen for anyone who’s flagging, or leading a team that’s dragging  - and looking for a healthier, more humane alternative to cracking the whip.

What does balance really look like when life feels busy, full and always 'on'? In this third episode of our Fresh Starts mini-series, we reframe work–life balance as life–work balance: because life comes first. Using the reality of our finite 168 hours a week, we explore how time and energy are limited resources, and why constant stretch is often a sign that the give has outweighed the get for too long.

We share practical coaching tools including the Jar of Life and the Wheel of Life to help you spot where imbalance is creeping in and what may need to shift. We explore identifying your non-negotiable 'rocks' (e.g. health, family and wellbeing) and how over-giving through habit, expectation or guilt can quietly disconnect us from ourselves. One powerful question sits at the heart of the episode: “When do you feel most like yourself?”

We also look at how this shows up in real working lives, especially in roles that demand constant emotional responsibility. Through small resets, clear boundaries and guilt-free protection of what matters, this episode offers a grounding reminder: self-care isn’t indulgent - it’s essential. If your energy mattered as much as your output, what might change?

An ideal listen if you are looking for practical ways to achieve the life–work balance for you, or if you want to run a session/share at a meeting tips for energy, boundaries, giving and receiving, self-leadership and making fresh starts

In the second episode of our 4-part Fresh Starts mini-series, we explore how to navigate the setbacks, incidents, challenges and never-ending task lists that can, at times, tip us into overwhelm and reactivity.

We share simple but powerful principles for restoring calm: learning to pause, shrinking your horizon when everything feels too much, and grounding yourself in your body rather than getting swept up in the story and drama of the moment.

Debs offers practical guidance on how managers can help a team member shift from overwhelm to clarity, using a thoughtful 'go-to' question bank. Drawing inspiration from courtrooms - where questions must not lead the witness,  we explore how the same principle can be used for good in leadership conversations, helping others think clearly rather than feel pushed or fixed.

Laura introduces the STEADY framework for creating space for what truly matters; a practical tool for self-regulation that’s equally powerful to share with a colleague or friend who might be spinning out with life's demands. 

A calm, reassuring episode for anyone craving a little more space, steadiness and perspective when life feels loud and the workload is building. 

Welcome to Part 1 of our four-part Fresh Start mini-series -  a companion episode to Ep. 268 where we invite you to get vision-ready with us.

Whether you’re stepping into a new year, a new team, a new financial reality, a new role, or a whole new life chapter - or it simply feels like time to turn over a fresh page, this episode is about setting your intent for the phase ahead.

Rather than making promises that can add pressure or create quiet guilt, we explore a mindset reset: progress over perfection. When we focus on direction rather than demands, energy and momentum follow.

We unpack psychologist Julian Rotter’s work on Internal vs External Locus of Control, and why seeing yourself as the agent (not the victim) of events is linked to stronger wellbeing, clearer decision-making, and better personal and commercial outcomes.

Finally, we share our brand-new FRESH intention-setting tool:  a simple, team-friendly way to galvanise focus and momentum. It’s ideal for meetings where you want people to leave feeling Focused, Realistic, Empowered, Strategic and Happy about the task-load ahead.

A calm, motivating listen for anyone ready to reset their lens and move forward with purpose - no matter our age, stage or background. As Maria Robinson reminds us: “Nobody can go back and start a new beginning, but anyone can start today and make a new ending.”

As the year draws to a close, it’s the perfect moment to pause, breathe and take stock. In this reflective, “get reviewing with me” style episode, we walk you through a simple, compassionate, step-by-step process to look back over your year with clarity, courage and kindness.

We explore why intentional pauses matter, how rest becomes a radical act of resilience, and how reviewing the highs, lows, lessons and notable highlights can help you reconnect to what truly matters. We share our own reflections, invite you to scan your year with curiosity, and offer practical prompts around values, purpose and emotional wellbeing.

We also discuss how journaling, technology and a sprinkle of AI can broaden your perspective and support future planning - including the Safe Hands exercise and the Six Box Method to shape a flexible, energising year ahead. Both tools work brilliantly as team activities too, making this a practical episode for anyone looking to refresh a team review session.

Whether your year has been full, messy, brilliant or challenging, this episode helps you honour your experiences, celebrate your successes and reset your mindset with intention.

Key themes: reflection, emotional resilience, intentional pausing, values, purpose, self-care, notable highlights, future planning, personal growth, compassion

A grounding, inspiring listen to help you close the year well and step into the next one with confidence and calm energy. Taking just 10 minutes to look back over the past 12 months gives you the chance to notice and savour your successes;  boosting your courage and optimism for the year ahead.

We are taking 2 weeks off until the next year when we will return on Fri 9th Jan 2026! With love and thanks, Debs and Lau xx

In this second in our 3-part mini-series inviting us to Slow Down to Go Faster, we reframe the concept of rest by asking: how would an athlete consider the concept of rest in their profession? A vital component for performance!  In a world that glorifies busyness, rest can feel like a luxury, but in this episode we explore why it’s actually a radical, life-changing act. 

We dive into the real meaning of rest, the myths that stop us from prioritising it, and how intentional pauses can transform not just your wellbeing, but also your performance, clarity and relationships at work.

We share practical examples of how to build rest into your high performance routines, how to say no with love, and why protecting your energy is a life-leadership skill, not a guilty secret. We summarise tips for incorporating rest into your day, the power of micro-pauses, and simple ways to bring more ease into your team culture - including fun, innovative approaches to help everyone reset and stay connected.

Whether you’re running on empty, juggling too much, or simply curious about how to work and live with more spaciousness, this episode invites you to rethink rest as a choice, not a reward - and to treat it as a strategic, courageous act.

Key themes: rest, productivity, self-care, intentional pauses, boundaries, saying no, team dynamics, wellbeing, leadership, mental health, performance

A replenishing, perspective-shifting listen to remind you that rest isn’t a weakness - it’s one of the smartest investments you can make in yourself and your team.

Welcome to the first episode in our mini-series where we encourage you to Slow Down to Go Faster. As life gets busier and louder, we share practical tools to help you reset your rhythm and finish the year feeling clear rather than chaotic.

In this episode, we explore the reality of being a constant juggler in life: work, family, decisions, emotions, admin, other people’s expectations… all competing for your attention at once. Whether you lead a team, a household, a project or simply your own wellbeing, it’s easy to slip into overwhelm and reactive mode.

We share five simple and powerful ways to stay centred when the demands build up and life threatens to spiral. Overwhelm clouds our communication, decision-making and sense of perspective: which is why slowing down isn’t a luxury; it’s a form of life leadership.

A reassuring, practical listen for anyone feeling stretched, overloaded or pulled in multiple directions - and a gentle reminder that the more crowded life becomes, the more your clarity matters.

Key themes: overwhelm, clarity, life leadership, prioritisation, staying centred, reflection, communication, focus

In this final part of our 4-part Energy Refuel and Reset mini series we share 3 scenarios that demo the need and the challenges around balancing empathy with edge. Caring personally, challenging directly and practical examples for how to do this with peers, direct reports and managing upwards.

If you have to watch your back at work, it’s twice the workload: draining energy, morale and motivation. Over time it can lead to burnout, low engagement and good people walking away.

In the third episode of our Energy Refuel & Reset mini-series, we explore the hot topic of psychological safety - what it really looks like in everyday team life (hint: it’s not just what the company website says).

We strip it right back to the core ingredients that help people feel safe, valued and able to speak up: from everyday trust-building to small behaviours that make a big difference in team dynamics.

Plus, we take a fascinating AI twist: what does belonging look like in hybrid teams made up of both humans and AI colleagues? Can we over-empathise with machines even to our own detriment? Debbie and Laura unpack why empathy is our greatest superpower, and how to use it wisely to stay human, kind and balanced in an evolving world of work. Humans cant help but become emotionally attached to those around them (think 'Wilson' with Tom Hanks in the film Castaway) which is both our superpower and our kryptonite. 

A thought-provoking and energising listen for anyone who wants to build (or rebuild) a culture of trust, connection and care at work.

What happens when the best-laid plans get derailed: through redundancy, setbacks or sudden change? How do you pick yourself up, rebuild confidence and find the motivation to get moving again?

In the second episode of our Energy Refuel & Reset mini-series, we are joined by the brilliant Zoe Lewis, co-founder of AgileSource, who shares her honest and uplifting story of bouncing back after redundancy.

As a lifelong recruiter, Zoe brings invaluable insight from both sides of the table:  from navigating her own career crossroads, to helping others find new roles in the digital, data and cloud technology space.

She talks about how an “attitude of gratitude” helped her reclaim her career sparkle, why their company logo features two magpies, and how small acts of joy can fuel big shifts in self-belief.

A warm and practical listen for anyone facing a setback and needing a boost of motivation, perspective and positive energy.

You can connect with Zoe via Linked In and check out her recruitment business here AgileSource Recruitment 

As the year heads into its final stretch, how do we finish well: staying motivated, grounded, and energised rather than crawling to the end  of year finish line?
 In this first episode of our Energy Refuel & Reset mini-series, we unpack five powerful principles to help sustain our performance when the pressure is high and the tank feels low:

• Pace yourself - over time, consistency beats intensity.
• Respect your energy curve - work with your natural rhythm, not against it.
• Micro-refuels for macro results - quick breathers make a big difference.
• Boundaries that protect your energy - to say yes to what matters most.
• Celebrate progress - progress is fuel; cheer yourself along the marathon!

We also introduce the 4 Rs Tool which is a practical framework used by crisis-management teams to maintain energy and morale during constant fire-fighting. As usual we share a clear call to action, plus ideas to share this with colleagues to enable reflective prompts and realistic strategies that we can re/start using right away.

Listen in to reset your mindset, recharge your energy, and finish the year strong without burning out.

In the final episode of our Thriving Workplace Cultures mini-series, we explore what it really means to be the culture you want to see. Because a great place to work isn’t built by policies or posters; it’s created every day by the people in it. The energy, attitudes and behaviours we bring to work shape the experience for everyone around us.

We talk about what helps teams truly thrive: strong connections, shared purpose, appreciation of differences, and a genuine sense of belonging. And we look honestly at what gets in the way (from “can’t be arsed” attitudes to unspoken tension and poor communication) and how to turn those moments into opportunities for growth rather than frustration.

We share practical ways to take ownership of your team climate: running better meetings, celebrating progress, addressing issues early, and balancing experience with openness to change. We’ll explore why self-awareness and intentional communication are the cornerstones of a great culture, and how your personal energy sets the tone for those around you.

Listen if you want to:

• Reflect on your personal impact on your team’s atmosphere and performance
• Strengthen trust, communication and connection within your team
• Learn simple habits to help everyone feel valued, heard and motivated

Try this this week:
Ask yourself: Did I make it easier or harder for others to thrive today? Then adjust your approach accordingly. Because culture isn’t “out there”,  it’s us, every day, in action.

Ever found yourself thinking, “How am I meant to stay calm when everyone else is losing it?” In this fourth episode of our Thriving Workplace Cultures mini-series, we explore how to stay professional and compassionate; even when others aren’t.

From gossip and eye-rolling to stress-fuelled reactions and toxic tension, we look beneath the behaviour to uncover what’s really going on. Fear, insecurity, and burnout often sit at the heart of unhelpful behaviour, and recognising that can help us respond with empathy rather than reactivity.

We unpack practical strategies to handle these situations with confidence and care: how to set clear boundaries, use emotionally intelligent language, and adapt communication for different personalities, whether you’re dealing with fiery, fast-paced colleagues or quiet, detail-focused ones. We also explore the concept of compassionate engagement (caring personally while challenging directly) and why managing yourself first is the most powerful way to change the tone around you.

Listen if you want to:

• Stay calm, confident and professional under pressure
• Learn simple phrases to de-escalate tension and protect your boundaries
• Understand what drives toxic behaviour — and how to respond without getting drawn in

Try this this week:
 When faced with difficult behaviour, take a breath and ask yourself, “What’s this really about — and what energy do I want to bring to it?” Because professionalism isn’t about perfection; it’s about self-management in the moments that matter most.

In the third episode of our Thriving Workplace Cultures mini-series, we explore how setting and keeping good boundaries isn’t just self-care ; it enables the overall culture to thrive. We explore how to protect your energy, manage pressure, and model healthy balance at work: raising self-awareness to the risk of self-sacrifice in a ‘take’ culture. 

We look at what it means to be your own Chief Energy Officer, how to protect your “pleasure oasis” amid hybrid chaos, and why proactive boundary-setting helps teams perform better, not less. We share real-world phrases for saying no without guilt, practical ways to plan ahead for busy periods, and the mindset shifts that turn exhaustion into empowerment. So that precious moments of downtime do not become like a mirage where you melt in a haze of admin catch up!

Listen if you’re:

• Feeling stretched too thin or “always on”
• Leading others and want to model sustainable performance
• Ready to turn healthy boundaries into a shared team habit

Try this this week:
Pick one of the boundary-setting phrases that feels natural to you — and use it once. You’re not just protecting your time; you’re showing others how to thrive too.

In this second episode of our 5-part focus exploring Thriving Workplace Cultures, we take a look at the dark side of working in an organisation-  what do to when things turn bad. Trust and fairness are key foundations - the give and the get

Notice, Choose and Act

you are not alone, an organisation is bigger than the individual so keep your boundary lines clear in your head in terms of appropriate levels of accountability and responsibility 

We share our new PEACE approach for calmer, more productive conversations and interactions: Purpose, Explain, Accept, Collaborate and Engage:

Purpose - keep eyes on the future win from the interaction  - the why

Explain - your thinking so people see your reasoning - the context

Accept - that it is ok for others to hold different, passionate views - we are not AI

Collaborate - drop the ego to compete and work sideways on  - teamwork

Engage - keep the dialogue open and respect through listening - rapport

What does a thriving workplace culture actually look and feel like, and how do leaders and teams create it with intent, not luck?

In this episode we unpack the ingredients of culture, from values and beliefs through to everyday attitudes and behaviours. We explore the power of “culture architects” (the often-unsung people who shape the vibe), why stories shift beliefs more than posters on a wall, and what we can still learn from the legendary Fish Philosophy.

Expect practical insights on:

• Why articulating culture in simple, human terms matters.
• How frontline experiences mirror leadership behaviours.
• The role of language, stories, and everyday choices in shaping culture.

Whether you’re leading a global team, part of a micro-culture in a department, or simply reflecting on “the way things are done around here,” this episode will inspire you to be intentional about the culture you’re part of—and the story you’re helping to tell.

In the final of our four-part mini-series on setting up next-gen talent, we explore what it really means to “send the elevator back down.” We unpack the mindset shift from “prove myself” to “create space for others,” and why apprenticeships aren’t just for 19-year-olds: career-changers and “old learners” are in the mix too. We share practical ways team leaders can balance stretch with nurture, invite newer voices into the room, and leave a legacy that you are proud of.

In this episode, we cover:

• Stage, not age: Apprenticeships span first-jobbers to mid-career pivots—see the person before the label.
• Coach first, manager second: How to scaffold learning without overwhelming; build in feedback loops that stick.
• Share the mic: Spot moments to pass the spotlight and help apprentices land early wins.
• EQ in action: Why generosity, humility and self-awareness turn experience into impact.

Listen if you are: onboarding apprentices, leading hybrid teams, or ready to swap solo heroics for collective lift.

Try this this week: In your next meeting, intentionally bring in one apprentice (or newer voice). Offer a clear entry point (“I know you’ve been exploring X,  would you share your take?”) and follow up with two questions: What worked? What would you do differently next time?

In this episode, we dive into one of the trickiest and most important leadership skills: giving (and receiving) feedback in today’s workplace. From first hand transatlantic insights, to the realities of mental health at work, we explore what it really takes to create a culture where feedback fuels growth rather than fear.

We discuss:

• Generational differences — why feedback lands so differently across age groups, and what leaders can do about it.
• Clarity and growth mindset — using language that motivates rather than deflates.
• Receiving feedback well — how to model openness and set the tone for your team.
• Mental health and support — recognising when feedback needs to be paired with compassion and care.

Whether you’re leading a Gen Z-heavy team, supporting experienced colleagues through change, or simply wanting to sharpen your own feedback muscles, this episode offers practical tips, honest reflections, and a reminder that feedback is a two-way street.

In this episode we explore how to set the next generation up for success at work — and what that means for leaders, managers, and colleagues today. We are joined by the brilliant Katharine Allan who is passionate about bridging the gap between intergenerational norms to create successful and flourishing cultures. 

We’ll dive into:

• Expectations — how to be clear, fair, and flexible without lowering the bar.
• Etiquette — the small everyday behaviours that build respect across generations.
• Role models — why what you do matters more than what you say when it comes to leading new talent.

Whether you’re welcoming Gen Z into your team, navigating different workplace styles, or reflecting on how to retain great people, this episode is about building bridges, not barriers.

Practical tips, honest reflections, and a reminder that every generation has something to teach — and something to learn.

Katharine can be contacted via LinkedIn and details of her charity Campus to Campus can be found here

Welcome to our latest 4-part mini-series exploring what it really means to set up the next generation for success in the workplace.

We look at the core foundations that help people thrive at work, from building confidence and emotional intelligence, to role-modelling healthy behaviours and setting clear boundaries. In this episode we discuss how today’s world of constant technology, hybrid working, and ever-present “little eyes and ears” at home has changed what it means to learn, lead and grow.

We explore:

• Why role-modelling values like integrity, respect and curiosity matters more than ever.
• How to create a safe space for learning and mistakes – without judgement.
• The impact of home-working on what the next generation sees (and hears!) about “work.”
• Practical actions we can all take to instil confidence, emotional literacy, and resilience in those around us.

A useful listen for anyone supporting early-career talent, mentoring younger colleagues, or simply reflecting on the responsibility we all have to pass on sustainable working skills.

In this final episode in our 5-part mini-series Apply SPF (Self-Preservation Focus) we explore practical ways to reset our confidence and self-belief. Taking a moment to refresh and enhance our sense of self in and out of the workplace. 

• What3Words exercise helps pinpoint where you are mentally and emotionally right now; follow with Start/Stop/Continue reflection to make empowered changes
• Adopt a growth mindset like a fox rather than a fixed mindset like a panda; reframe "being bad" at something as simply "not practiced yet"
• Understand the learning journey from unconscious incompetence to unconscious competence; practice makes permanent - most skills become comfortable after doing them three times

We also share our daily GAIL practice which is a great way to take a 2 min end of day reflection as you brush your teeth at night. 

A useful listen for those wanting content ideas for themselves or others - as a reminder to look after yourself (as you're the only you!).

This episode is dedicated to all the self-doubters out there x

In this fourth episode in our Apply SPF (Self-Preservation Focus) we explore 3  powerful mental frameworks to help you rehearse for success rather than ruminate on problems. Always fascinating to learn from different professions, we focus on techniques derived from fighter pilots and air traffic controllers.

• The OODA loop framework (Observe, Orientate, Decide, Act) helps maintain purposeful thinking rather than panic
• Using the BRAIN tool (Benefits, Risks, Alternatives, Intuition, Nothing) to overcome analysis paralysis
• Taking small steps forward like air traffic controllers do when facing large challenges
• The importance of remembering we always have a choice in our perspective

An ideal listen for those wanting to maintain mental clarity during summer downtime. 

This episode is dedicated to all us worriers out there x

Summer often brings a different timetable and so this latest episode in our 5-part mini-series Apply SPF (Self-Preservation Focus) is about relishing those moments of downtime. Even on a standard day we are said to have 70,000 thoughts whirling around our head and sometimes its tough to just our click our fingers and relax. 

Our 3 practical tips include the 3 Questions to Handle Big Thoughts, Covey's Circle of Influence and the 2000 old Stoic concept of Savouring: instant feelgood moment when we recall past successes and a positive antidote to dwelling. 

Our call to action this week is to work out your Towards/Away From motivators: list 3 things you want more of this summer and plan them in, and 3 things you want less of this summer and plan them out.  

We dedicate this episode to all the over-thinkers out there x

Our 5-part mini-series Apply SPF (Self-Preservation Focus) is full of practical tips to have the best summer possible in a way that works for you. Even if our body is on a sun lounger on a faraway gorgeous deserted island, our head might still be worrying about the inbox. This second episode is a reminder that it is ok to focus on our own needs and self-care. In fact, it makes us more able to to look after others when we are feeling well ourselves.

3 practical tips include the Six Box Exercise, 21 Packets of Time concept and our very own 'Desire, Capacity, Option' 3-step conversation tool: a guilt-free way to say no to someone else so you can say yes to yourself. 

Our call to action this week is simple but often not easy: list your feelgood activities - do more of these; list your feelbad activities - do less of these. 

We dedicate this episode to all the Carers out there x

Welcome to our 5-part Apply SPF (Self-Preservation Focus) series where we start with three simple ways to stay fired up instead of burnt out this summer and beyond.

• Plan your day backwards instead of forwards to stay energetic and honour your time boundaries
• Reframe your language from "have to do" to "get to do" for a quick shift from victim to agent mode
• Catch pessimistic thinking using Seligman's method by shifting PPP to TIE

The placebo and nocebo effects demonstrate how our thinking impacts our physical wellbeing; Summer's natural daylight and opportunity can remind us to lighten our mental approach

Our call to action this week is to write a list of all your amazing attributes, what makes you Hot Stuff and to remember that: you matter! 

We dedicate this episode to all the Doers out there x

In this final episode of our Friendships at Work mini-series, we’re joined by the brilliant Tash Costa-Thomas. Diversity consultant, LGBTQIA+ activist, and former performer, we explore how authentic relationships can transform the way we work, lead, and belong.

Tash shares how her early days on cruise ships (yes, sharing a cabin for nine months!) taught her the power of vulnerability and instant connection,  something that’s often missing in buttoned-up corporate spaces. Together we explore how trust is built through shared challenges, not just shared job titles, and why the strongest workplace friendships often outlive job roles and restructures.

We dive into the evolution of Pride at work, the realities of queer parenting in policy-light workplaces, and why middle managers carry a heavy burden when it comes to inclusion. Tash’s powerful message? Your differences are your superpower, and it’s often the smallest gestures of human connection that create the biggest shifts in culture.

Whether you’re building a team, navigating change, or just feeling a little out of place, this episode is a heartfelt reminder that pulling together, not powering through, is what really creates collaboration.

In the third episode of our Friendships at Work series, we’re joined by the brilliant Abigail Wilmore — founder of People Flow and former HR leader in the luxury fashion world (think Stella mccartney and Tom Ford). We explore how friendship, connection, and human-first design are reshaping the future of work — not just for employees, but for the HR professionals supporting them.

Abi shares her journey from corporate burnout to creating the People Flow Community — a beautiful, nourishing space for HR professionals to reflect, recharge, and speak openly without masks. It’s a timely reminder that friendships at work don’t always look like pub trips and whatsapp chats;  sometimes, they’re built on safety, shared purpose, and the quiet relief of not having to perform.

We unpack how meaningful connection fuels culture, wellbeing, and resilience — especially in high-pressure roles. Its about putting people before policy; how friendship, flow & self-care is redefining HR.

Abi also offers practical ways for leaders and HR teams to reimagine the future of people strategy, from monthly self-audits to embedding belonging into everyday business.

Whether you're in HR, leading a team, or reflecting on your own friendships at work — this episode will inspire you to prioritise connection and rethink what people-first leadership really means.

As Abi says: "You can’t pour from an empty cup — especially when you're the one holding space for everyone else. HR needs friendship too."

You can connect with Abigail Wilmore via her LinkedIn profile

Find out more about People Flow here

In the second episode of our Friendships at Work series, we’re joined by Karl Allcoat, a senior leader in construction and architecture, to explore what it really takes to create belonging — especially for those who may not see themselves represented in the majority.

Whether it’s being LGBTQ+, neurodivergent, or simply feeling like an outsider in a workplace culture, Karl shares his lived experience and practical insights on building inclusive environments that honour difference, encourage curiosity, and nurture connection. We dive into the idea of “finding your people” at work — and what leaders and colleagues can do to help make that possible.

We unpack tools like Spoon Theory to explore how energy, sensory load, and different processing needs affect how people show up, engage, and interact. It’s a rich conversation about learning to meet others where they are, challenging assumptions (including our own), and choosing to lead with openness rather than certainty.

This episode is a must-listen for anyone wanting to foster real belonging — not through token gestures, but through everyday choices that invite people to be seen, heard, and valued.

Expect fresh perspectives, personal truths, and a coaching lens on how to build workplaces where everyone has a place.

Do you have a work BFF? In this first episode of our 4-part Friendships at Work series, we dig into the surprisingly powerful impact of having friends on the job — and why it’s about more than just sharing a coffee or a lunchtime laugh. Think about any big life event — a wedding, a milestone birthday — and chances are, a current or former colleague is on the guest list. Rather than a nice to have, we explore why friendships are a need to have for sustaining engagement, well-being, and long-term success at work — recognising that friendships come in all shapes, sizes, and strengths.

Backed by Gallup’s landmark research, we unpack how having a best friend at work (Q10 on their famous Q12 survey) correlates directly with higher engagement, lower turnover, safer workplaces, and greater profitability. From fewer accidents to stronger morale and better customer service, it turns out that being friendly pays off — both in short-term outcomes and those career-long magic moments we treasure, especially when we collect lifelong friends among our ex-colleagues.

We share real-world stories where workplace friendships have helped teams thrive — and explore the cultural barriers that can get in the way. It’s not about forcing connection, but about fostering an environment where genuine, trusting relationships can naturally flourish.

Full of practical insights, coaching takeaways, and our signature reflections on the secret to being more human at work; this is a useful listen for anyone looking to lift team morale, build a stronger culture, or lead with a more connected mindset.

In our special bonus episode, we reflect on the powerful conversations shared throughout our Taking Pride series—bringing together the key themes, insights, and practical takeaways from our four incredible guests.

From understanding the evolving language of gender identity to the importance of authentic allyship, cultural sensitivity, and courageous leadership, we revisit the moments that truly moved us—and the lessons we hope to carry forward in our work and lives.

Whether it was Steph’s reminder to lead with curiosity, Olly’s story of self-definition, Sophie’s call to show up for others, or Bhavna’s wisdom around mindset and multicultural identity—each episode added depth to our understanding of what everyday Pride really looks like.

This wrap-up episode is all about celebrating progress, acknowledging the work still to do, and encouraging you to stay open, ask questions, and keep the conversation going—365 days a year. Its not just about the badge or the lanyard - its about showing up as a human being and for many, our workplaces are our second homes and our colleagues our families. 

Join us on Instagram @secretsfromacoach to share your biggest ‘aha’ moments and the little compassionate moments you’re inspired to make.

In the fourth episode of our Taking Pride series where we hear from different community perspectives, we’re joined by the inspiring Bhavna Raithatha—also known as the Mindset Ninja—for a powerful conversation about Pride, resilience, and the layered experiences of cultural identity.

Bhavna shares her personal journey of overcoming trauma, navigating bullying, and embracing her 'tri-cultural' identity with grace and grit. With warmth and wisdom, she unpacks the emotional toll of societal expectations, the pressure of representation, and the deep need for community support in finding a sense of belonging.

Through honest reflections and thought-provoking insights, Bhavna highlights how mindset, collaboration, and empathy are vital tools for personal and professional growth. We explore how leaders can show up with courage, practice authentic allyship, and create safer spaces where people feel seen, supported, and free to be themselves.

This episode is an invitation to explore the richness of cultural education, the strength of self-exploration, and the importance of embracing our whole selves—especially during Pride and beyond. As Bhavna says: Lay down your fear. Do it Scared. 

Join the conversation on Instagram @secretsfromacoach and share what helps you stay grounded, open, and inclusive on your own journey.

You can connect with Bhavna via her LinkedIn profile and here is a link to her book Driven: The Audacity to Thrive. Navigating and Redefining Wellbeing in Your Business and Life 

In the third episode of our Taking Pride series, we explore the vital role of allyship in creating safe, respectful spaces for LGBTQIA+ colleagues—especially those who may be vulnerable or marginalised.

We’re joined by the courageous and articulate Sophie, who shares deeply personal stories of moments where a lack of allyship turned already challenging experiences into something far more painful. Her reflections highlight why recognising, respecting, and celebrating differences isn’t just nice to have—it’s essential.

This episode is a call to action for all of us to notice when support is needed and to have the courage to stand by someone or call others in with compassion and clarity.

Have you ever stepped up as an ally or witnessed a powerful moment of support? Share your ‘ally moments’ with us on Instagram @secretsfromacoach and help amplify the power of everyday solidarity.

In the second episode of our Taking Pride series, we explore the evolving language around gender identity and how greater understanding can lead to everyday moments of inclusion.

We’re joined by the thoughtful and engaging Olly Cooper, who shares his lived experience of identifying as a Demi-Boy and what that means in practice—offering a personal perspective that brings clarity and depth to a term many are still learning about.

This episode invites listeners to reflect on their own learning journeys and to approach gender terminology with calm curiosity rather than fear of getting it wrong. We discuss how open-minded conversations and small shifts in language can create space for everyone to feel seen and respected.

Have you had an “aha—I get it now” moment around gender identity or language? Share it with us on Instagram @secretsfromacoach to inspire others and grow a culture of learning and inclusion.

In the first episode of our special 5-part Secrets From a Coach series for Pride Month, we’re joined by the insightful Steph Constantinides to explore how inclusion can become part of everyday workplace experiences.

Steph shares personal reflections on what it means to navigate work environments where even the simplest introductions can involve careful risk assessments about self-disclosure. She invites us to consider how small actions—like welcoming a new colleague with warm curiosity instead of invasive questioning—can foster genuine belonging.

With calm wisdom and practical insight, Steph helps us understand the moments that can transform a workplace into a safe and affirming space. Her stories highlight the power of empathy, reassurance, and intentional connection.

Join the conversation on Instagram @secretsfromacoach, where we’re inviting listeners to share their own ‘creating safe moments’ stories.

In this energising episode, we shine a light on the darker corners of workplace culture—the ones that feel more like the Death Star than a thriving Rebel base. Whether it's low morale, reactive behaviours, silent tension, or full-blown conflict, these dynamics can quietly sabotage performance, collaboration, and wellbeing. We share practical ways to swap out Storm Trooper compliance for Super Trouper energy.

We explore how to recognise the early warning signs that a culture needs a reset—the small 'whispers' in a team that often go unheard until it’s too late. You'll hear practical tools for addressing toxic undercurrents, mediating conflict with confidence, and guiding teams back toward trust, connection, and future-focused thinking.

This episode is a must-listen for anyone looking to shift their organisation from drained and divided to hopeful and high-performing. Because even the most entrenched Death Star dynamics can be dismantled—with the right insight, intention, and just a touch of Rebel spirit.

In our latest episode where we take the wisdom from Star Wars and apply to our world of work - and in this one we’re joining the Rebel Alliance to rethink how we approach performance appraisal systems. Joined by HR leader Kerri Fionda-Brookes, she inspires us to channel the Rebels: united with a shared purpose—despite different skills, styles, and backgrounds. We explore how performance reviews can become more human, empowering, and fit for the modern workplace.

We dive into:

• Why traditional appraisal systems often miss the mark
• How to create a feedback culture rooted in trust and shared goals
• What emotional intelligence and team alignment can do for ongoing performance

Because when people feel seen, heard, and part of something bigger, they don’t just comply—they commit.

As we continue our series taking lessons from the world of Star Wars this one is all about mindset and belief, and the impact self-belief has on our worklife and sense of self. 

In this powerful episode, we’re joined by the inspirational Nigel Snowball as he shares his lived experience of navigating tough times at work. From setbacks to self-doubt, Nigel explores how to stay grounded, connected, and empowered—especially when things feel heavy. 

He reminds us that it’s completely human to have low points, but what matters is how we respond. Together we explore how to take ownership of our mindset, stay connected with others, and focus on the choices we do have—even when it doesn’t feel like it. 

A lightsaber of a listen for anyone facing challenges right now, and a hopeful nudge to just take that next step.

In this second of our 5-part mini-series, where we celebrate Star Wars month by bringing lessons from that galaxy far, far away, we explore ideas for engaging teams to open their hearts and minds to new and emerging tech. 

For as every avid Star Wars fan knows: rather than the 'extras' the Droids are the  constant in the storyline - and give the humans the consistency, benchmark and mirror to their own drama.  

We take inspiration from the unsung heroes of Star Wars—the droids! From R2-D2 to BB-8, these loyal sidekicks are masters of support, adaptability, and keeping things moving behind the scenes. We explore:

• How to introduce tech in a way that supports (not overwhelms) your people
• The importance of emotional intelligence in digital transformation
• How staying purpose-led helps teams adopt change with confidence

Because in a fast-moving world, it's not just about the tech—it’s about the people using it.

'Many of the truths we hold on to, depend on our point of view' Yoda

Welcome to our new 5-part mini-series, where we celebrate Star Wars month by bringing lessons from that galaxy far, far away into our everyday work lives. We’re not travelling too far to discover what the Jedi can teach us about thriving at work. 

And this first episode is where we share powerful lessons in handling pressure. Whether you're leading a team, managing conflict, or facing a high-stakes decision, our guest Karl Green (aka The Performance Coach) shares his masterclass inspired by Yoda in staying calm, connected, and in control. 

Karl shares practical tips for staying grounded in your inner purpose, even when the pressure's on, and accessing a calm, focused mindset. Starting with taking a breath: think Yoda in the chaos and dial up your emotional intelligence to respond (not react) to others. 

Because when you can remain mindful in high-pressure moments, the force will really be with you in how you take the lead with presence and purpose.  

"Make the decision, make another. Remake one past, you cannot." Yoda

In this final of our 4-part focus on inspirational leadership, we take a look at the difference between confidence and egotism when you are a leader. As Lau is working overseas for the week, Debs is joined by our colleague and team dynamics expert Lindsey Thompson who shares real life examples. 

She takes us through 4 real world examples of ego ruining the vibe: The Micromanager in Chief, The Feedback Dodger, The Spotlight Stealer and The Meeting Monopoliser. 

Useful refresher for being mindful of our impact and influence on people when in a visible role.

In this third episode of our 4-part focus on Inspirational Leadership we explore what it means to lead people well through change. Lau takes the helm on this episode and takes us through leading change rather than just managing change and how to communicate well to keep a calm and focused environment. She shares practical tips for holding steady along the rollercoaster ups and downs and the impact even just the smallest conversations can have on team morale, engagement and belonging and keeping eyes up on the horizon ahead.

A practical listen for those wanting a quick refresher on change leadership, and remember: no feeling is final, in a few week's time todays dramas will feel like yesterday's news so keeping perspective is key for personal wellness as well as others. 

In this second episode of our 4-part focus on Inspirational Leadership we focus on making the move into your first leadership role. It’s exciting… and if we were to be honest, a little daunting too - so lets not forget that leaders are humans too.  In this episode, we break down five essential tips to help you step into leadership with confidence and clarity. From shifting your mindset from “doer” to “enabler,” to leading with consistency (not perfection), we’ll guide you through what it really takes to lead well—right from the start.

We also explore how to navigate the tricky dynamics of managing former peers if you’ve stepped up internally, and share practical ways to tackle any feelings of doubt or imposter syndrome that can creep in when you’re finding your feet.

Whether you’ve just stepped into a leadership role or you're preparing for that next big step, we share real-world advice for making the first 90 days a success.

A reassuring listen for anyone new into to leadership or is considering making the move. The world needs good leaders!

Welcome to our new 4-part mini-series all about Inspirational Leadership. It can be so easy to judge leaders in an organisation as its easy to forget that leaders are humans too. As anyone who has recently moved into leadership, its not for the faint-hearted as we head towards 2030 - but this is the reason to lean in, not shy away from - taking the leadership reins. 

In this first one we dive into ancient Stoic wisdom and modern insight (from Dolly Parton) to help leaders thrive during these transformational times. Rather than taking setbacks and challenges as personal failings, the Stoics believed that these are the realities of life and the reason why we need leaders in the first place. We explore 5 Stoic lessons for strong leadership: Control What You Can (focus on actions, not outcomes), Lead by Example (character over charisma), Embrace Adversity (obstacles are opportunities.), Practice Emotional Mastery (stay calm in chaos) and Serve a Greater Good (leadership is service). 

An uplifting lesson for a leader who may be feeling a bit faded or jaded, and an inspiring one for those considering to move into leadership (in whatever form that takes - it could be organising a charity event or a birthday celebration). As Epictetus said over 2000 years ago:  “It's not what happens to you, but how you react to it that matters.” 

In this final in our 4-part series where we review 4 of the recent books that have made an impact on us, we explore Steven Hargreave's brilliant 'The Compassionate Leader's Playbook' from 2021. His book demonstrates how leading with compassion is great for business, culture, and the bottom line, and how when we lead with compassion everyone benefits.

We love this book because of the core belief that runs through it, that a successful modern workplace is one where relationships, connectivity, wellbeing, and purpose. Whether you are a formal leader with a Big L or an everyday leader with little L looking to make a difference, this is about bringing renewed energy, enhanced kindness, integrity, and empathy to our worklife. During this second half of the 2020's as we head towards 2030 what people need and want from their leaders has changed; its about creating commercial, tangible, measurable success through creating the optimal conditions for everyone to be their best and to do their best.

In this third in our 4-part series where we review 4 of the recent books that have made an impact on us, we explore David Eagleman's inspirational 'Livewired' book from 2021. From new ways of looking at why we dream, to how we can maintain our problem-solving and decision-making skills, this brings a fresh and empowering way to view intelligence and what it means to be smart. 

Rather than intelligence being 'hard-wired' in as being something you have or haven't got, this focuses on how our brain changes and reshapes every day based on the information it is processing and the sensory data it is processing.  Actively seeking opportunities to learn and develop is not only good emotionally for our confidence, identity and mindset - but neurologically too,  as our brain creates new neural pathways and strengthens the popular pathways and prunes away the unused ones. In fact, daily reflection is a way to influence your memory stores as it is a way to recode random moments into purposeful events. The brain stores what is perceived as valuable  - indicated by the amount of times it is recalled. The more fresh info we can it, the more balanced and healthy that 'real estate' is. Just like introducing solids to a toddler, the wider the palate, the safer and easier a diet later. 

What are you to learn this week? Just because.

In this second in our 4-part series the books that have made an impact on us, we explore The Trauma Informed Coach written by Joanna Harper. 

What happens when someone shares their trauma with you at work? Do you freeze, try to fix it, or change the subject? We unpack the delicate art of navigating difficult conversations with compassion and boundaries.

Trauma doesn't always look like what we expect. From poorly delivered feedback to public embarrassment, even seemingly small workplace incidents can create lasting limiting beliefs that hold people back from promotions, new challenges, and fulfilling careers. This episode offers practical guidance for creating safe spaces where people can share without judgment, while maintaining appropriate boundaries when you're not a therapist.

Discover powerful questions that shift focus from past trauma to future growth: "What strengths did you develop from that experience?" and "Is that belief true for you now?" Learn simple grounding techniques for moments when someone becomes distressed, and explore the belief shift model for transforming limiting beliefs into empowering ones.

The transformative potential of addressing trauma properly is immense. Debs shares stories of clients who've moved countries, built houses, launched charities, and found dream careers after breaking free from trauma-based limitations. As she powerfully notes, "your trauma has shaped who you are today, but it's not holding you there."

Whether you're a coach, leader, or colleague, these trauma-informed approaches create workplaces where people feel safe to share and empowered to grow. Remember: the past is for reference, not for residence. What could become possible when you or someone you know breaks free from limiting beliefs rooted in past experiences?

Welcome to the first in our new 4-part series where we review 4 of the recent books that have made an impact on us. Ideal for those who find it tricky to get the time to read but want the benefits of learning in an easy-listen way with tangible takeaways weaved in.

Mo Gawdat's Scary Smart book is as much a call to action as it is a good read for those interested in all thing Artificial Intelligence. Mo takes a creative look at AI and rather than us humans as unknowing consumers, we are unwitting creators in how AI is learning and adapting the more we use it. You can purchase the whole book here, or join us for a 30 min romp through the main bits as we mix in practical tips and ideas to bring this into everyday actions. 

If the AI game was changed back in Feb 2017 with Deepmind's AlphaGo, we now have an 18-year old artificial intelligence which is not only coming of age, but we've handed it the keys to the self-driving car. But parenting doesnt stop at 18, we can still make a difference to how AI develops - and we discuss Mo's thoughts on how to do this.

Enjoy!

In the final of our 4-part 'time to think' mini-series, we shine a light on one of the darker aspects of working relationships: coercive control. Whether this is an unhealthy manager/team member dynamic or between colleagues we explore what it means, what to watch out for and how to break the cycle.  Many face the silent struggle of feeling manipulated or undervalued by their bosses or colleagues—a dilemma that is not often openly discussed but profoundly impacts workplace morale.

We dive deep into the characteristics of coercive control, exploring how it subtly manifests itself through micromanagement, gaslighting, or emotional manipulation. 

A good listen for anyone feeling undervalued and controlled at work and wants practical tips for spotting these behaviours and empowering yourself. 

In the third of our 4-part 'time to think' mini-series, we focus on the importance of not just prioritising yourself, but to hold it as a core value to ensure a healthy balance in how you interact with people and the world at large. If you stand for nothing, you'll fall for anything (Katy Perry, song ROAR) so it boosts our confidence, purpose and energy.  

We focus on the body/mind link and what a realistic approach to a good life/work balance looks like in practice. We refresh the drivers/over-drivers concept to increase self-awareness about what might get in the way of putting ourselves first and how to reverse the psychology for positive power! If you know you are a perfectionist, make a perfect self-care plan. If you are a people-pleaser at heart, book in self-care with an accountability buddy that you know you wont want to let down. 

A useful listen for those wanting to remind themselves/inspire others to practice self-care.

Handling tricky people continues to be a hot topic, particularly if you are working in a hybrid setting where misunderstandings can arise due to judgements and perceptions.  So this week we dip into the brilliant bestseller 'Surrounded By Idiots' written Thomas Erikson in 2014.

It offers a simple method for assessing the personalities of people we communicate with - in and out of the office - based on four personality types (Red, Blue, Green and Yellow), and provides insights into how we can adjust the way(s) we speak and share information. As well as a quick digest of the book, we share practical tools and strategies for applying these in our everyday working life and is a useful refresher for those looking to increase tolerance and productivity with people. 

This is the first in our Mindful Manager Book Club series - a skills refresher for busy people.  Whether you are a formal manager or not, we all need to manage our relationships whether in our professional or personal lives. Learning keeps us fresh and open-minded, so be inspired by an amazing book per week to spark your thinking and boost your confidence. 

Fancy a deeper dive? check out these relevant episodes from our library:

Ep126 Empower With Everyday Curious Conversations - examples of structure and questions

Ep111 Accountability for Communication  - Who's Responsible?  - enabling lean and clean conversations that get understood

Ep95 Positive Impact and Influence - core foundations for great relationships and your reputation 

In the second of our 4-part 'time to think' mini-series, we focus on the element that has a huge  impact on our performance wellbeing at work: the relationship with our boss.  According to Gallup, managers (more than any other factor) influence team engagement and performance. 70% of the variance in team engagement is determined solely by the manager (Gallup, 2021) but not all managers are easy to engage with!

We are thrilled to be joined by Jill Walker, author of the 2007 book Is Your Boss Mad? Jill is passionate about teaching people to deal with bosses who are bullies or who let us down. She shares tips to identify, from the interview process onwards, what sort of boss we may be letting ourselves in for. 

Always practical, she shares some great tips to improve communication skills, boundary management and actions which are useful to reset an inappropriate power dynamic. Bosses are humans too, so this also has some great tips to focus on getting the best out of a challenging boss who may be under pressure themselves. A useful and uplifting listen for anyone who is finding leadership dynamics a challenge at the moment. Bringing this to the modern realities of AI, hybrid working and intergenerational differences, through understanding what might be going on beneath 'mad boss' behaviours we can reclaim our power and take steps to redress the power balance. 

You can find Jill's wildly entertaining (as well as empoweringly practical) ‘Is Your Boss Mad?’ book here  

Welcome to our latest 4-part mini-series where we invite you to 'take time' to think about 4 important topics that underpin a thriving work-life in the 2020s. In this episode we explore the essential need for us to prioritise our mind health - for our own personal wellness as well as collectively as part of a thriving workplace culture. (PLEASE NOTE: This episode has references to suicide)

We are honoured to be joined by Professor Tim Marsh (author of ‘Talking Safety’, ‘Handbook of Organised Wellbeing’ and other books) who shares the stark research demonstrating the very real impact that poor mental health is having on the workplace.  Tim was one of the team leaders of the original UK research into behavioural safety in the early 1990s and has played a significant role in making workplaces safer over the last 30 years. 

We explore the realities, challenges and opportunities surrounding mind health in this decade and why it is so important to take time to prioritise this topic. We also discuss the impact of gender and generational differences and what this means for how we approach this topic with colleagues. A powerful listen, as Tim says 'you never know that you might have prevented' by having a kind word. 

(PLEASE NOTE: This episode has references to suicide)

You can connect with Tim via his LinkedIn profile here

He is the co-founder of Anker & Marsh (providing a full series of safety, health and wellbeing training, assessment and consultancy services) alongside Jason Anker

You can purchase the book he mentions here

Details about the life-changing On Trial event that we discuss can be found in Tim's write up here and by contacting P2BS 

In the final episode of our 4-part series exploring how to reduce drama in our work lives, we explore the how to work well with people who have an opposite approach to how they work to yourself. Those who prefer detail vs big picture, who needs facts vs stories, who appreciate advanced thinking time vs enjoy brainstorming in the moment. As nature reminds us, there are huge advantages by balancing the yin to the yang, and as sure as day becomes night, being able to work across these differences is a useful skill that leads to collaboration as well as harmonious relationships. 

A useful listen for anyone who knows they have an 'opposite' in their team and wants to benefit from this in the year ahead (rather than 'cope' with it!)

In the third of our 4-part series exploring how to reduce drama in our work lives, we explore the difference between negative and positive team friction and the skills to address friction in a positive way. Using practical examples from the world of workplace mediation we highlight the language, tone and intent that can help shift friction from a negative (leaving a mark) to a positive (creating a spark). 

It can be tempting to use 'battle' language to describe frictions between people, but this can lead to a sense of not wanting to 'back down' and so engaging a conversation may bring with it a sense of defeat or giving in. We explore the impact it can have reframing this as a chance to 'step up' and be an act of courage and strength to want to engage and resolve frictions and challenges.

A useful listen for anyone who is sensing that frictions are rumbling between people and wants to shift things on before it becomes irreparable. It is human to experience conflicts, and unpleasant as it can feel in the moment - can lead to the greatest working relationships through the bond that is created when its worked through. 

In the second of our 4-part series exploring how to reduce drama in our work lives, we focus on identifying and handling saboteurs around us. We are joined once again by the inspirational Lindsey Thompson who simplifies the complicated world of organisational ‘scripts’. From the moment someone joins an organisation they can’t help but be subconsciously influenced by the script (eg ‘it’s hard to sell around here’ or ‘we are busy’) which underpins the culture (deflated, pressured). 

She shares tips for spotting saboteurs and to not mis-label people who are ‘wounded’, worried around change or inhibited by power politics playing around them. It also might be a genuine ‘saboteur’ but actually a really healthy challenge to hold a mirror up to a culture. So this is a good listen for those wanting to change things in their everyday workplace practices but doesn’t want to be branded negative or ‘saboteur’. 

Is your organisation ‘anxious’ as a collective? Lindsey shares practical tips for understanding what might lie beneath surface behaviours and the organisational script which may limit success and engagement. It’s an optimistic reminder that anyone can change, things can be made better - with awareness as the enabler.

NB: Lindsey refers to ‘scripts’ which are our unconscious beliefs around how to be in the world in order to keep us safe and successful. She also uses the term ‘strokes’ which are the moments where we experience validation, acknowledgment and reassurance. And ‘games’ refer to the unconscious behaviour patterns with an intended outcome.

As January 29th marks the new Chinese Year of The Snake, this new 4-part series explores how to reduce drama in our work lives. The Snake is celebrated for being the spirit of transformation and charm  - with the gift for shedding old habits to make way for new ones. Is it time to step up and away from the drama or games in your work? 

In this first episode we take a big picture look at drama at work - how to spot it, how to avoid playing a role in it and most importantly: practical tips for not getting caught up in the gameplay. Lots of transferable examples to refresh your intention for the year ahead, plus useful ideas to share with others if you can see drama taking up too much time when there is much to do. 

In this fourth and final episode in our latest mini-series looking at the essence of success in 4 specific areas, this one is all about leadership. Whether with a 'big L' ie you have leadership in your job title, or 'little l'  -the million small acts of leadership that happen every day in both work and personal lives. People ask you for advice, help, support or guidance? You're a leader my friend!

Having been in-room with over 1,700 leaders in 2024, we can summarise what sets the successful leaders apart from the rest: the ability to create and sustain effective relationships. Dialling up emotional intelligence in those moments where it would be so easy to vent, rage, process externally or unsettle people with passing wobbles - being able to take a breath and be intentional about the desired impact is what makes the difference. 

We discuss the fine line between authenticity and carelessness and practical tips for taking the lead in the big and small areas of life. An ideal listen for anyone debating to take a leadership role and needs a bit of reassurance how leaders come in all shapes and sizes. And you don't need to have the word leader in your job title to be a successful leader. People ask you to help organise events? You're a leader my friend!

This is the final episode of 2024, we are hugely grateful for your support and love. We are taking a week off and will be back in action from Fri 10th Jan 2025 with brand new topics and guests to support and cheer you along the ever-evolving world of work. 

In this third episode in our latest mini-series looking at the essence of success in 4 specific areas, this one is all about collaboration. A hot topic of our time, we see around us the one aspect that makes the difference: respect. 

Originating from the Latin word ‘respectus’ meaning ‘to hold in regard’ could the magic spell of ‘respectus collaboratus’ be the levels of mutual respect in and between teams? We explore the principles for respect at work and how to role model this to others when they join a team to shift from them to us.

Taking a look at collaboration when working hybrid, we share practical tools to bring respect to everyday life in the small and big moments. 

A useful listen for anyone wanting hints and tips for a cleaner working environment in their team.  

In this second episode in our latest mini-series looking at the essence of success in 4 specific areas, this one is all about teamwork. Out of the million of words written about what makes a team successful, we think it probably be distilled down to one word: care.

Using our CARE acronym, we explore concepts and practical examples around great Communication that means we check in on each other, practising Acceptance of each other rather than judging, being Ready to listen and shift from transactional to relational, and showing Empathy to each other.

Whether virtual or in-person, keeping a good team going or looking for ways to improve things, we take a practical look at the role caring for each other has in getting the best work achieved. Particularly if it feels there is just not enough time to care, then our call to action is to prioritise it as a performance enabler. 

Our latest mini-series takes a sparkly look at the essence of success in 4 specific moments that can lead us towards a happier, healthier worklife. This first episode looks at the essential ingredient for successful decision-making which could probably be distilled down to one word: confidence.

Whether resolving stay/go dilemmas, should I/shouldnt I moments, or steeling yourself to making a life adjustment, we take a look at why decision-making is such an important skill now and into the future. We share 4 practical tools for removing drag, thinking big picture, scanning for the best option and borrowing the approach an Air Traffic Controller brings to making decisions. 

We then take a coaching approach to guide yourself (or mirror with someone else) with confidence and compassion into taking the first steps towards making the decision come to life. An ideal listen for those looking for a space to think, plan and set your intent for the year ahead in an empowered way. 

In the final of our 5-part 'mid-decade culture round-up' series we explore the very real topic of creating an abundant mindset within a team especially through times of ongoing change and transformation.  Could it be that many workplaces are requiring above average levels of energy, innovation and collaboration from their people, at the very point in the decade where morale and optimism is lower than average?

Rather than focusing on the cause (we guess its a complicated mix of post-pandemic fatigue, trading challenges, juggling personal responsibilities alongside work) we take a practical look at what enables an abundant mindset to become a positive reality within a team. We share our on PAR tool (thanks Sarah Walker) and examples from real life of what has worked to cheer up a team and focus on an optimistic future (e,g, the Care Label idea)

As part of our 'mid-decade culture round-up' focus we take a look at intergenerational working and how to embrace the opportunities that diversity of age and experience can give. There are currently 5 generations who are in the 2024 workplace, meaning that great-grandchildren could be part of a team potentially for the first time in history. So what does 'working hard' mean to you? 

Potentially we are influenced by the messaging in our early years in school and work which can lead to some differences in how each generation perceives another in what they bring to the workplace. 

We explore the barriers, enablers and benefits from enabling early/mid/late career people working well together. With compassion as the enabler, we look at practical ways to navigate differences in perception that may exist e.g. around work ethic, life/work balance, adhering to authority figures and patience for promotion.

A useful listen for anyone who has influence over hiring decisions, we also give examples of where purposefully seeking different generations to work together can bring increased levels of innovation, collaboration and energy. 

In the third in our 5-part season on the hot topics around workplace cultures in reality we explore how to reclaim confidence and positivity after a negative or toxic team experience. We are joined by the inspirational Dave McCabe who shares his experience and advice for bringing the learns but not the baggage when leaving a negative team to make a fresh start.  

Not an easy topic, we hope this helps anyone who is wanting a confidence boost after leaving a toxic team - or is debating whether to or not. 

You can connect with Dave McCabe via his LinkedIn profile

In the second in our 5-part season on the hot topics around workplace cultures in reality we explore how to handle the trauma of having a bad boss. Whether a current reality or dealing with a past experience, we are joined by the inspirational Angie Carter who shares her advice for handling or overcoming a bad boss.

Angie is a Psychotherapeutic Counsellor who is seeing increasing numbers of people come to her therapy room wanting help as a result of having a bad boss experience. From knocking our confidence, to feeling like an imposter, she shares her ICE approach to reclaiming power and self-worth.

Not an easy topic, we hope this helps any of those who have had a bad boss experience themselves, or for those bosses out there who really want to do it the right way in their leadership style and interactions with people.

You can connect with Angie Carter via her counselling profile

Curious? You might like some of these earlier episodes:

204. Confidence to Speak Up and Call Out Inappropriate Behaviour
141. Handling Self-Doubt
79. Handling the Impact of Others

Join us in our 5-part season where we take a mid-decade moment to reflect on the hot topics around workplace cultures in reality (the good, the bad and the ugly). Taking a practical 'how to' approach we take a behind the scenes look at the modern realities of working life and what this means to thrive in the second half towards 2030. This first episode takes a look at the growing reality that there may not be a 'settling down' phase soon. Rather than that reality cause further stress, let’s reframe and accept it and remind ourselves of what we can do. 

We explore how it is part of human nature to want to be able have certainty in our lives in order to predict circumstances and therefore increase our chances for survival/success. The challenge is that most industries, professions and sectors are still in a state of flux - or are about to head into further change. With change comes challenge as well as opportunity; and although we may know this on a logical level, it can affect us deeply at an emotional level. As many engagement surveys are suggesting, uncertainty can impact our sense of belonging, trust and willingness to continue putting in effort. 

We share our FAR approach for helping self and others to keep focused on the long game, and to remind ourselves that the quicker we can accept something for what it is, the easier things will be for us. What's important is to maintain our personal standards and ethics as it is our reputation that will endure long after the current wave of change. 

Rather than fighting the waves, grip onto that surfboard and remind ourselves just how valuable each day is. 

Curious? You might like some of these earlier episodes:

Ep. 183 Career Diversity Gives You Choices Later
Ep. 165 The Stoic Approach for Success During Changing Times
Ep. 148 Managing People Well on the Change Rollercoaster

In this 4-part mini-series we explore how to bring a bit of OOOO to your work life: Optimism, Opportunity, Organisation & Outgoing. Four different topics, we explore the mindset, behaviours and tips that bring these to life in everyday practice. In this fourth episode we explore how to feel confident in scenarios that need us to be outgoing. From interviewing, to networking, to collaborating with new people and putting ourselves 'out there' - we share tips for people who wouldn't describe themselves as naturally outgoing. 

We are joined by the amazing Charlie Ryan, who in her years placing thousands of candidates in her recruitment business, shares practical ways to set yourself up for success. From tips to preparing for a networking event, or prepping for talking about yourself in an interview - if these are the types of scenarios that cause a sense of dread, then this is about embracing the preferences of being more of an introverted person. Introducing to a few people at once rather than a huge group, having a purpose to initiate small talk, and she shares handy phrases for handling situations where you are stepping out your natural behaviour patterns.

As Charlie says, own your strengths and recognise that there are benefits from being 'non-outgoing'. Know what you are, know what you are not - and that's ok. And remember - other people can see what you are feeling! 

Curious for more? Here are some of more relevant episodes:

Ep.191 Shift From Tell to Ask: Coaching Unlocks Connection

Ep.54 Power Up Your Networks with journalist Marina Gask

Ep.5 Helping Introverts and Extraverts to Thrive 

In this 4-part mini-series we explore how to bring a bit of OOOO to your work life: Optimism, Opportunity, Outgoing & Organisation. Four different topics, we explore the mindset, behaviours and tips that bring these to life in everyday practice. In this third episode we explore what being organised looks like in practice. 

When we are feeling busy or overloaded with commitments, a sense of being organised is essential for keeping well amid times of pressure or change. It means different things to people (eg having a strategic vs operational preference) and will be different for different people within a team (having an introvert vs extravert preference) which can lead to disorganisation moments when working with different people. 

Taking a ‘one size fits one’ approach we take a fly-through Dr Stephen Covey’s classic ‘7 Habits of Highly Effective People’ and bring it up to date with current topics around hybrid working, transformational change and industry pressures. 

A useful listen for anyone who knows they have a pressuring time ahead with competing priorities- or wants a shared language to get better organised as a team. 

Organisational mindset a useful topic for you right now? Here are some relevant past episodes:

174. Prioritising Workload and Managing Expectations

170. Realistic Time Management for Hybrid Working

178. Thriving in a Busy Worklife

In this 4-part mini-series we explore how to bring a bit of OOOO to your work life: Optimism, Opportunity, Outgoing & Organisation. Four different topics, we explore the mindset, behaviours and tips that bring these to life in everyday practice. In this second episode explore how to look after yourself and others when there are cutbacks, redundancies and a 'shrink' mentality in your workplace. As we discuss, this can create very unsettling and upsetting emotions. Not only for those who are at risk of redundancy, but also those who remain in their role who might be sad to see a colleague depart, and worried about increased workload. 

We take a practical look at how to keep focused on the opportunity, remembering that as one door closes another could be about to open. No feeling is final, and sometimes upon reflection, an unwanted change due to a company cutback, can be the start of a better career path ahead.  

A useful listen for anyone who has a stretching period ahead of them, or who is managing a team during a round of redundancy. 


Opportunity mindset a useful topic for you right now? Here are some relevant past episodes:

Ep. 202. Pursuing a Career Dream
Ep. 181 Looking for Everyday Opportunities to Learn & Develop
Ep. 165 The Stoic Approach for Success During Times of Change 

Welcome to our new mini-series where we its all about bringing a bit of OOOO to your work life: Optimism, Opportunity, Outgoing & Organisation. Four different topics, we explore the mindset, behaviours and tips that bring these to life in everyday practice. In this first episode we are joined by the inspirational Emily Cook who shares her thoughts on how it is keeping a sense of optimism that has enabled her to stretch outside her comfort zone .

A great listen for anyone who has a stretching period ahead of them, Emily gives us an uplifting reminder of the role of optimism plays to keep well on the easy and hard days.

You can connect with Emily Cook via her LinkedIn profile.

Optimism a useful topic for you right now? Here are some relevant past episodes:

Ep. 179. Keeping Successful Whilst Your Job Is Transforming
167. Keeping Optimistic During Challenge
140. Keeping an Optimistic Mindset

In this final episode of our Confidence Enables Success mini-series we focus on having the confidence to speak up, have a voice and address difficult or inappropriate moments. In particular, situations that require someone to call in or call out something that may be said or done that is not inclusive or mindful of difference.

Joined once again by the inspiration Nzinga Orgill who works with organisations to change cultures to make them more inclusive. Her focus is on action and doing the right thing and she shares her thoughts on how to avoid being a bystander and generate the confidence to speak up and have a voice.

A great listen for those looking for a practical approach to bystander training and all things EDI. Still the only Nzinga Orgill online, Nzinga can be contacted through LinkedIn and her profile is a treasure trove of resources to inspire and support you in making a positive difference. 

Want more? Here are our other episodes featuring Nzinga:

Ep. 158 What is EDI and Why Is It Important?
Ep. 76 Embracing Diversity of Opinion
Ep. 161 Inclusive Communication - Talk The Talk, Walk The Walk (Debs & Lau)

In this third episode of our Confidence Enables Success mini-series we focus on having the confidence to take the shot in those moments that inspire a new direction in our careers. 

We are honoured to be joined by our guest Mo T who shares his passion for inspiring the next generation of engineers to have the ambition and confidence to build their career. Having created a huge online community with his videos and and insights as The Airport Guy, Mo is now travelling the world and working with the UK government to engage and attract talent in new and inclusive ways. 
 
Mo shares his experiences of building a engaged community of followers via TikTok to attract apprentices and his advice for handling fear, negativity from others and the benefit from being 'ready'. 
  
 An inspirational listen for those looking to encourage self or others to step up, step out and take the shot for an opportunity. Useful listen for anyone for whom online community or attracting apprentices is relevant. 
 
 Curious for more? Check out our relevant episodes:
 
 Ep. 85 Inspiring Confidence in the Next Gen Workforce
 Ep. 115 Savour Success for Self-Confidence
 Ep. 108 Inspiring Others to Succeed
 Ep. 149 Maximising Your Performance Potential

In this second part of our Confidence Enables Success  mini-series, we explore the idea of taking a 'second mountain' in a career.  As many mid-lifers find themselves re-evaluating their career journey it can be inspiring to remember that it is never too late to listen to our true self and pursue an inner calling. Rather than squeezing yourself to fit in, maybe its about having the confidence to expand and step out. 

We are thrilled to be joined by Pippa Winn (aka Pippa Winner) who shares her experiences of pursuing her dream career as a curve model and actor at age 55. Having achieved huge success in her stellar career in beauty, she describes how inside she was feeling broken and knew something had to change. From working through significant life events and overcoming health setbacks, Pippa shares some hilarious and heartfelt moments (gold jumpsuit, anyone?) as a reminder that sometimes in our careers, the best is yet to come. 

Pippa reminds us that no matter our age of experience, to dream BIG (we call this Bold, Inquisitive & Goalposts can move).  She talks about the life-changing exercise of asking the big 4 questions (we summarise this at the end, but here is the original book: Ikigai Discover Your Purpose and Passion in Life

A reaffirming, funny and feelgood listen for those whom may resonate with the topics of handling health challenges, recently-diagnosed ADHD or a sense of feeling lost in their career. 

Follow Pippa on her adventures via insta @pippawinner or @pippawinn on LinkedIn

Curious for more? Check out our relevant episodes:

Ep. 162 Owning Your Success Story
Ep. 157 Making a Mid-Life Career Shift
Ep. 84 Unlocking the Secrets to Confidence
Ep. 143 Supercharge Your Self-Belief: Knowing What You Want

Welcome to our new mini-series where we explore how Confidence Enables Success. What does confidence mean to you? We define it as a general sense of capability in how we face new challenges and self-belief to keep focused on success during life's up and downs. In this first episode we focus on the impact feeling prepared has on how confident we feel inside. 

The opposite of the 'fake it til you make it' approach, we take a look at the benefits of taking the time to practice and invest the hours in the preparation process. Whether preparing for an interview, presentation, tricky conversation or renegotiating a boundary - doing the homework of purposeful prep empowers you to hold your nerve in that moment. If cockiness shouts, then confidence whispers and it can be inspiring to acknowledge that behind most success stories there has been hours of practice to enable and sustain that performance. 

As AI becomes mainstream in reducing task workload, sometimes there are benefits of going the long way around a challenge. Putting in the prep gives you the depth and self-belief that you know your stuff; even if unsuccessful in that moment, it may enable you to 'wing it' in a similar situation later. 

A useful listen for those looking to step up their confidence and empower themselves in their role, or boost others towards fulfilling their success. 

Curious for more? Check out our relevant episodes:

Ep. 144 Shift From Imposter to Empower
Ep. 141 Handling Self-Doubt
Ep. 117 Relaxed Readiness Enables Agility
Ep. 1 Shedding the Imposter Syndrome (our very first one!)

Come join us for a 15 min shot to refresh and reset your intention, delicious content mixed with some cool beach bar music vibes. 

And this week’s cocktail no5 is Grin & Tonic featuring a double shot of sparkling guests. We are honoured to be joined by Burnout Prevention coach Alexis Neighbour and NLP teacher Melanie Yea. In their own distinct styles, they share a a blend of practical ideas for keeping energised in our work life. 

Whether for yourself or your team, this is a reviving mix of two shots of effective habits with a dash of wellbeing-  served with a slice of boundary management. Ideal sundowner for those wanting a supportive and inspirational pep talk. 

Liking the summer vibe? Check out our GROWTH Summer School from 2022:
Ep. 97   G is for Growth Mindset
Ep. 98   R is for Relationships
Ep. 99   O is for Optimism
Ep. 100 W is for Wellness
Ep 101    T is for Teamship
Ep. 102  H is for Harmony

Welcome to our Summer Happy hour - where learning is free and there’s enough for everyone!  

Come join us for a 10 min shot to refresh and reset your intention, delicious content mixed with some cool beach bar music vibes. 

And this week’s cocktail no4 is Expressive Martini where we are joined by Cognitive Behavioural Expert Lindsey Thompson. She mixes us a blend of practical ideas for effective and impactful communication in our work (and home) life. Whether for yourself or your team, we mix a shot of individual differences with a dash of structure and served with a bowl of emotional intelligence on the side. 'I'll just' and think: TED. An ideal sundowner for those wanting a supportive and inspirational pep talk. 

Liking the summer vibe? Check out our GROWTH Summer School from 2022:
Ep. 97   G is for Growth Mindset
Ep. 98   R is for Relationships
Ep. 99   O is for Optimism
Ep. 100 W is for Wellness
Ep 101    T is for Teamship
Ep. 102  H is for Harmony

Welcome to our Summer Happy hour - where learning is free and there’s enough for everyone!  

Come join us for a 10 min shot to refresh and reset your intention, delicious content mixed with some cool beach bar music vibes. 

And this week’s cocktail no3 is Aperformance Spritz features the inspirational confidence coach Karl Green who serves us a sparkling blend of practical ideas for bringing clarity and focus on performance in our work life. Whether for yourself or your team, we mix a shot of goal-setting with a dash of measurement and tracking and served with a slice of vision and values. Ideal sundowner for those wanting a supportive and inspirational pep talk. 

Liking the summer vibe? Check out our GROWTH Summer School from 2022:
Ep. 97   G is for Growth Mindset
Ep. 98   R is for Relationships
Ep. 99   O is for Optimism
Ep. 100 W is for Wellness
Ep 101    T is for Teamship
Ep. 102  H is for Harmony

In this final part of our 4-part focus on Opportunity Mindset, we explore the concept of saboteurs - the things that can hold us back, sabotage our success and impact our confidence and overall sense of wellness and satisfaction in what we do. In all aspects of life, understanding how to ensure the things that motivate you (e.g. helping others) doesnt slip into the 'dark side' of self-sabotage (e.g. people-pleasing to the detriment of looking after yourself) we share tips for noticing, managing and adjusting to a happier healthier view of yourself. Useful for our own mindset, its a  great framework to help others too. Lots of organisations are focusing on the benefits of kindness at work - and this is a practical way we can be kinder to ourselves and in turn to others (less judgement, more compassion). 

We pick off the top 9 saboteurs - take a listen and see which one/s may be holding you back without even knowing you do it to yourself. 

More info? We reference this site:  www.positiveintelligence.com 

Curious? Take a deeper dive in one of our relevant episodes: 

Ep. 163 Empower Yourself to Shine
Ep. 142 Saying No in a Positive Way
Ep. 137 Keeping Well in a Corporate - a TA Perspective
Ep. 114 Savour Success for Self-Confidence

Welcome to our Summer Happy hour - where learning is free and there’s enough for everyone!  

Come join us for a 10 min shot to refresh and reset your intention, delicious content mixed with some cool beach bar music vibes. 

And this week’s cocktail no1 is Mojo Mohito which is bursting with practical ideas for boosting or sustaining motivation. Whether for yourself or your team, we mix a shot of Freud with a spritz of compound effect and served with a slice of daily habits. Ideal sundowner for those wanting a supportive and inspirational pep talk. 

Liking the summer vibe? Check out our GROWTH Summer School from 2022:
Ep. 97   G is for Growth Mindset
Ep. 98   R is for Relationships
Ep. 99   O is for Optimism
Ep. 100 W is for Wellness
Ep 101    T is for Teamship
Ep. 102  H is for Harmony

In this final part of our 3-part focus on service, this one is all about dialling up your internal and external service experience by focusing on the concept of the Stroke Index. 

We are thrilled to be joined again by our close colleague Lindsey Thompson who is an expert in Transactional Analysis and Team Dynamics. She shares powerful insights into how to clean up the internal atmosphere to create a shiny experience for your customer. If no-one is looking out for each other within or between teams, then this impacts even the most hardened of us at a fundamental level  - our human need to know 'I matter' which creates belonging and commitment.

Lindsey explains the concepts of Stroke Economy as part of your team health-check and how looking at your Stroke Index is the place to start when looking at building an internal sense of service.  A stroke is a unit of recognition - think of it like a behavioural calorie that fuels our relationships.  And when everyone is busy, it is even more valuable when we take even just a minute to check-in with each other. If you want to give a customer experience of time, care and respect - then this has to be felt inwardly between teams in order to keep providing this externally.

For leaders (both formal and informal) this  is a good reminder of the need to shift from transactional to relational interactions - getting to know your people beyond a superficial level. If leadership was all about just tasking and powering through a do-do list, then you wouldn't need leaders.

(NB: Here is the link to the analogous story that Lindsey references - the Warm Fuzzies)


Lindsey Thompson is owner of LTW Coaching Ltd and as a trainer, professional coach and Emotional Intelligence Practitioner she specialises in TA and Team Dynamics. You can contact Lindsey via Linked In

Curious for more? Here are some of our related episodes:

Ep. 98 Summer School: R is for Relationships
Ep. 137 Keeping Well in a Corporate - a TA Perspective (with Lindsey Thompson)
Ep. 128 Teamship - Minimise Politics, Maximise Pace

In this second episode in our latest 3-part miniseries looking at customer service we look at benefits and steps to creating an internal customer service culture. 

In our latest 3-part miniseries we take a look at customer service and the role it is playing in enabling organisations to thrive now and into the future. As more service experiences are becoming automated or augmented with eg AI-enabled chatbots, the human is fast becoming the premium service differentiator. So how can we maximise every moment when providing a service experience with a customer, client, patient, passenger, student or internal stakeholder?  

This first episode takes a fresh look at the decades-old thinking around customer service. We explore what the growing world of neuroscience can show us makes the difference when one human interacts with another in a service scenario.  We’ve coined the phrase ‘neuroservice’ and shares top tips to bring this to life for tangible results. From the link between touch and value-perception, to the role imagination plays in creating intrigue and commitment.. let’s be inventive in our approach to service experiences. Now is the time to maximise our human edge in ourselves and our customer-facing teams.

Curious for more?

We mark the mid-year point with a reminder of the power of taking a moment to pause, process and reflect on the past 6 months to set up well for the next. A good listen any time of the year, we also explore the benefits of processing for a team on the lessons learned, rather than leaping from one task to the next. We hear a round-up from this years guests so far with the secrets they wanted to share with us all. The Stoics practised the art of 'savouring' our past successes as a way to boost confidence, endurance and energy to face the future challenges and opportunities.

Curious for more? Check out our relevant past episodes:

180. Learning Prepares Us For the Future
136. Mid-Year Maintenance Check with guest Matt Vale  - a physical wellness lens
97. Summer School: G is for Growth Mindset
69. Self Motivation: Shift Your View

In this final part of our 4-part focus on Maximising Human Touch we take a practical look at how to unlock moments of connection. In a time-poor world, being listened to has even more premium and is the most powerful way to connect with people during uncertainty and transformational change. Making the simple shift from telling someone what to do, to asking them what they would like to do is probably the easiest way to get into the habit of coaching.

We share simple ways to bring a coaching approach to life whether it be professional, parenting, partnering or friendship role. It also gives a way to gently steer conversations away from negativity and pessimism as coaching is all about enabling and empowering people to think about what might help them in that moment. 

A useful listen for anyone looking for practical tips to bring coaching to everyday practice, or a healthier way to handle the impact of others if they are immersed in lots of change and disruption.

Curious for more? Here are some of our relevant episodes:

Ep. 66 The Gift of Attentive Listening
Ep. 94 Everyday Coaching Skills
Ep. 121 Team Empowerment Through Delegation

In this third episode of our 4-part focus focusing on Maximising Personal Touch we look at how to bring a human edge to sales and customer interactions in an increasingly automated world. We discuss the value of positive mindset, behaviours, and using the skills to build relationships and provide exceptional service. We share top tips for active listening, effective questioning and creating momentum in sales conversations. We also discuss the different personality types and the importance of adapting and flexing to meet the needs of others. 

We give practical advice on the BIDs questioning technique and the power of listening and building relationships. As well as gathering information and understanding needs, its an effective way to build relationships based on trust. A good listen for anyone wanting practical tips on encouraging repeat business and customer loyalty - or who wants a reminder on the human skills that underpin selling success. 

Curious? Check out our previous relevant episodes:
Ep. 93 Hybrid Presentation Skills
Ep. 108 The Power of Storytelling to Connect
Ep. 116 Relationships Last Longer Than Emails

In this second episode of our 4-part focus focusing on Maximising Personal Touch we look at how to think clearly when faced with complicated situations. 

Many workplaces are demanding quicker and deeper levels of innovation, focus, creativity and problem-solving. As Apple unleashes AI in 1 billion smartphones across the planet (reported 11 June 2024), what role human thinking in the ever changing world of work now and into the future? We explore practical tips for looking after your ability to think clearly (use it or lose it) and strategies for helping self and others to process information to apply accurately and flexibly. 

A good listen for anyone who wants to think clearly through overwhelm, or take a colleague or team through some practical exercises that enable us to simplify complicated situations. As AI powers up around us, remaining empowered in our ability to think and bring our human edge to a situation is vital for personal wellness, team morale and industry confidence in how we navigate these new human/machine pathways ahead of us. 


Curious? Check out our previous relevant episodes:
Ep.165 The Stoic Approach to Success During Times of Change 
Ep. 172 Making In-Person Moments Count
Ep. 176 Protecting Yourself and Others From Burnout

In this first episode of our 4-part focus focusing on Maximising Personal Touch we look at how to balance the tasks we complete with the impact we create. 

In a world that is becoming increasingly automated, and Artificial Intelligence now an everyday term we explore how to remain empowered, confident and making time for the human moments where we bring our personal touch to the interaction. 

Whether client, patient, customer, student, colleague, contact or friend -  it is the personal touch that makes the difference. We explore the 3 Human Edge skills that enable the personal touch moments to happen. Not only benefitting our roles right now, but also our health and wellbeing for the future too.  We are human beings, not human doings, and how we work today serves as a lesson or a warning for future generations. 

We share simple everyday tips for creating personal touch moments: etiquette, engagement and empathy.

Curious? Check out our previous relevant episodes:
Ep.125 Engage With Everyday Collaborative Conversations with Dr Trudi Taylor
Ep. 123 Connect With Caring Conversations
Ep. 116. Relationships Last Longer Than Emails
Ep. 95 Positive Impact and Influence: Relationships and Reputation  

In this final episode of our 5-part series on Redefining Careers, we are thrilled to welcome Siobhan Anderson, who shares her inspiring journey of overcoming academic self-doubt through mentorship and skill enhancement. Siobhan's experiences emphasise the importance of self-belief in addressing academic gaps and leveraging work experience. We explore how continuous professional development and nourishing relationships can propel your career forward.  In a world that is becoming increasingly automated, meeting a wide range of people keeps our options open and all the research shows the mental health benefits of regular quality human interactions.

Authenticity is at the core of building enduring professional networks based on  genuine connection. Siobhan shares her tips for overcoming  self-doubt to open up opportunities. We delve into the crucial role of supportive home networks and offer practical advice for those without such backing or who are working in remote or hybrid work settings. As we close this series, we set the stage for our next topic on balancing technology with human touch in an AI-driven world.

Curious? Check out our relevant past episodes:

Ep. 164 Knowing Your Worth, Defining Your Intangibles
Ep. 157 Making a Mid-Life Career Shift - with guest Damien Hoadley-Brown
Ep. 140 Keeping An Optimistic Mindset
Ep. 53 Power Up Your Networks - with guest Marina Gask

This fourth episode in our Redefining Careers series looks at the benefit of reframing how we look at our day to day to track how we are developing our skills. Like how fitbit-type trackers have transformed how we view our daily physical activity through monitoring data e.g. step count, there is a parallel when we apply this to our professional activity. It enables us to view 'the hassle of having to walk up the stairs' to being of benefit to our body and therefore shifts our mindset in that moment which lifts our sense of wellbeing. 

Setting up a 'skills fit-bit' enables us to view 'the hassle of having to talk to all these stakeholders' to being of benefit to our career options and therefore shifts our mindset in that moment which lifts our sense of confidence and empowerment. Nothing complicated - simply taking a fortnightly check-in on your skills-count and a quarterly check-in on your skills/time priorities can transform how we view our current day to day. Sometimes the benefit of the difficult work days are not realised until years later when we see how useful that skill or experience was in enabling us. 

Curious? Check out our relevant episodes:

Ep.154 Supercharge Your Development With a PDP  (a practical how-to)
Ep.167 Keeping Optimistic During Challenge
Ep. 162. Owning Your Success Story
Ep.155 When Familiarity Breeds Contempt - Keeping The Spark In Long Service

This third episode in our Redefining Careers series takes a look behind the scenes on the realities of leaving a corporate job and setting up on your own. Joined by the inspirational Matt Sims, he shares his experience of leaving his role where he had been for 8 years, to become a solopreneur focusing on his passion and purpose. Lots of freedom and space to focus on the things you want to, equally lots of tasks that need to be done in a self-sufficient way. He also reassures us that many of the aspects that can appear daunting - finance, marketing, time management etc - actually are not as tough as you might think. The essence for success as a solopreneur can be defined as self-belief along with a positive network of people to support and empower you.

An ideal listen for anyone feeling trapped and wants a reminder of the big wide world of work that is out there; or has a glimmer of an idea for self-employment at some point in the future and wants to start building the dream vision.

You can contact Matt through his LinkedIn profile Matt Sims and his fab Ever-So-Lean podcast is both educational and fun to listen to (great ideas for bringing Continuous Improvement mindset to everyday life).

Curious for more? Check out our relevant podcasts from our library:

Ep.130 Empowering People For Matrix Working - more with guest Matt Sims
Ep.103 Redefining What Success Means For You Now - when life changes your aims
Ep. 89 Finding the Time to Be Proactive - practical tips for building a side-hustle
Ep.178 Protecting Yourself and Others From Burnout - balancing ambition & wellness

Our latest series is all about Redefining Careers and this second episode looks at the power a 'lightbulb moment' can have on the choices and options that open up to us. We discuss just how many skills are transferable and therefore we can keep empowered in the knowledge that you can shift industries or levels if you want to.   Your technical expertise will only get you so far, at some point you have to be able to work with people, and this lightbulb moment can liberate ourselves to realise we always have a choice. 

By sharing our observations on the career conversations we see happening in coaching and on workshops, we discuss practical steps to break the HERD mentality that might be holding you back. Take 5 mins to reflect on what makes you Happy, get Exposure to remind yourself of the big wide world that is out there, Realise your amazing skillset and then Do one thing that starts a chain of events. It might take you 10 years to arrive, but that is  better than 10 years stuck full of regret. There is no one path, or one type of person who is more able to succeed at work than another.  We all do it in our own way and it is never too late or too early to make the decision to make yourself happy in the work that you do.

Curious for more? 

Ep. 178 Thriving in a Busy Worklife - with guest Alexis Neighbour - make time to think
Ep. 169 Knowing Your Personal Saboteurs - recognise what might hold yourself back
Ep. 162 Owning Your Success Story - shifting from actor to author creates self-belief
Ep. 157 Making a Mid-Life Career Shift - hear how Damien turned Tai Chi into his job

Our latest series is all about Redefining Careers and this first episode focuses on the benefits of having different experiences to enable more choice as you progress along your journey. Whether planned or unplanned, actively seeking new experiences gives us more resilience if options suddenly change (recessions, redundancies etc) and keeps us empowered and confident to leave  if we are not happy in what we are doing. We are delighted this week to be joined by our amazing guest Andy Pule, who shares his advice for having different experiences. Now working at Director level in an organisation, it is inspiring to hear how often the blips become the opportunities that open up new job experiences. Relationships that form in the early days, can last for years as paths cross again. Its a great listen for anyone feeling stuck in their role and is worrying about leaving; to reassure yourself that the wisdom you have gained in your current role could be really useful in another organisation. 

As with so much in life, its about attitude. With a career blip, its about not letting it sit as a chip on your shoulder, but to flip it to a 'what, how, when can I do something about this?' to keep empowered and confident.  Blip, chip, flip - its about valuing your unique skills and life is too short to stay stuck in a job that is not right for you. It may take a few years to create the safety net in your life to be able to have choices, but having that exit plan reminds you that you matter.

Andy can be contacted via LinkedIn: Andy Pule

Curious for more?

Ep. 155 When Familiarity Breed Contempt - keep the spark going over the years in role
Ep. 144 Shifting From Imposter to Empower - believing in yourself
Ep.140 Keeping an Optimistic Mindset - how to take the blip and flip (not chip!)
Ep. 137 Keeping Well in a Corporate - a TA perspective with guest Lindsey Thompson

In the final of our 4-part focus on 'Future Ready, Today' we explore the benefits, skills and opportunities from bringing coaching or mentoring approach to everyday life. To have a 'coach' is now seen as an asset rather than something to be embarrassed about, so we share the top tips for coaching as well as practical examples for shifting from a tell-to-ask style of conversation. If training is about sharing knowledge, coaching is about enabling the other person to engage and commit to apply it in real life. Mentoring is a great way to share advice and wisdom - and adding in some coaching questions at the end keeps the conversation future focused.

As well as enabling change and improvement in others, looking for moments and opportunities to coach people keeps us future-ready as well. Being able to question (with intuition),  listen (with attention),  adapt (with purpose) and empower others is a un-automatable human mix of skills likely to be premium  for the future.

NB: The ICF is seen the gold-standard for coaching and a good place to start exploring: via  International Coaching Federation- Professional Coaching Association

Curious for more? Check out our relevant episodes: 

Ep. 154 Supercharge Your Development With a PDP
Ep. 149 Maximising Your Performance Potential
Ep. 105 Inspiring Others to Succeed
Ep. 94 Everyday Coaching Skills (more explanation on the GROW coaching format)

In this second episode in our 4-part focus on 'Future Readiness, Today' we look at easy, everyday ways to seek moments to learn and develop ourselves. As the waves of change due to automation, digitisation and AI continue to wash through the world of work, now is not the time to copy and paste our way through the working day. Although efficiency helps today be easier, it could reduce our creativity, confidence and empowerment in the future. 

We take a practical and proactive look at what we can do today to set up well for the future.  Taking Ownership for our CPD (continuing professional development) no matter where you are in/out an organisation. Practising Metacognition (thinking about your thinking) to get into the Habit of learning. Learning habits include setting a PDP and reviewing it monthly/quarterly (regardless of a line manager!), having visual reminders to keep learning new knowledge at the forefront of your mind. Mentoring, buddy groups and knowledge circles are great ways to keep learning fresh 'fibrous' info, alongside the pre-processed convenience -knowledge via google or an AI guide. 

Curious for more? Check out our relevant episodes:

Ep. 97 Summer School: G is for Growth Mindset
Ep. 85 Inspiring Confidence in the Next Gen Workforce#
Ep. 67 The Gift of Hard-Won Wisdom
Ep. 34 To Adapt is to Flourish  - with Tom Willis talking about moving across industries

In this second in our 4-part mini-series 'Future Readiness, Today' we look at the role of learning to set us up we  for the future. Rather than something that happens in a school, college or just at the start of our careers, having a learning mindset enables us to flourish in our personal and professional lives.  Its about balancing the amount of 'crystallised knowledge' that forms over time, with your 'fluid intelligence' to be able to see things with fresh eyes. Learning for fun keeps our brain healthier as we age, plus boosts our confidence though the unplanned jolts of change. 

As BB King said 'the wonderful thing about learning is that no-one can take it away from you' - no matter your background or CV, we can set an intent to learn, focus our attention on something purposeful and begin the momentum for change.  We share top tips for prioritising learning moments amid the day-to- day, including the 4-stage learning process, the concept of 'neurobics' and remembering the mind-body link to learning. Just like any muscle: use it or lose it. Just 5 mins of learning a day could transform your confidence and future career options. 

Curious for more? Check out our relevant episodes:

Ep. 166 Setting Motivating Goals
Ep. 154 Supercharge Your Development with a PDP
Ep. 133 Book Club - 4000 Weeks - A Wake-Up Call for Time Management
Ep.126 Empower With Everyday Curious Conversations

Welcome to the first episode in our 4-part focus on 'Future Readiness, Today'. As the waves of change due to automation, digitisation, hybrid working and AI continue to wash through the world of work, we take a practical and proactive look at what we can do today to set up well for the future. 

Back in 2018 McKinsey's Global Trends report predicted 14% of the world's workforce may need to switch occupational categories. Maybe you are a customer service expert who now needs to generate opportunities as part of your role. Or a finance person who is now expected to collaborate and be more of a business partner. Many of the classic 'vertical'  professions are now required to work in much more holistic and creative ways as organisations reshape and transform. Its still you, but with small adaptations week by week to enable your evolution over time. 

We share practical tips for getting a GRIP on your mindset so you can maintain calm and empowered in all the noise. We focus on the power of networking to keep your radar on about what might be ahead that you could prepare for. And for those looking to influence their employer to invest in qualifications we share stats that demonstrate this is cheaper long term than having to hire in new people. 

We cannot control the waves of change but we can grab a surfboard and make best use of our skills and attributes. 

Curious for more? Check out our relevant episodes:

Ep 165. The Stoic Approach for Success During Change
Ep 156. Stretching Your Comfort Zone - Overcoming Nerves with Karl Green
Ep 122. Vision Requires Visibility - getting out and about opens up opportunities
Ep 166. Relationships Last Longer than Emails

This final episode in our 5-part series on Managing a Continuous Workload revisits the theme of preventing burnout. Joined again by burnout exec coach Alexis Neighbour, she explains the 4 reasons why burnout is on the rise, namely a general rise in worries and anxieties fuelled by the pandemic, technology, societal pressures and environmental concerns.

Juggling work with caring commitments, health issues, attending appointments that are only scheduled in the 9-5 - it's the 'human' stuff that can all add up to create pressure moments that can take its toll (whilst trying to perform well in a role). We share real-life, practical tips for creating 'antidote' moments for ourselves and each other. Its reminding ourselves that our happiness, wellness and satisfaction is important - otherwise what is all the work for?  We cant change the world, but we can change how we interact and impact the aspects of the world that we can influence.

A useful listen for those who are having a tricky time balancing pressures in and out of work, or wants to support someone who is.   

You can connect with Alexis Neighbour via LinkedIn linkedin.com/in/alexis-neighbour-83b11830 or on email alexis@hygeiacoaching.com

Hot topic for you? Take a deeper dive in our related episodes:
Ep. 176 Protecting Yourself and Others Against Burnout (with Alexis Neighbour again)
Ep. 162 Owning Your Success Story
Ep. 139 Inner Wellness from an NLP Perspective (with guest Melanie Yea)
Ep. 133 Book Club: 4000 Weeks - A Wake-Up Call for Time Management

This fourth episode in our 5-part series on Managing a Continuous Workload takes a practical approach looking at the skill of delegating. Delegation is not just for managers or senior people - it is sensible teamwork in action. As nature shows us, there is too much to do for one individual to safely carry it all alone - sharing workload and exchanging tasks is how success is sustained over time. (Even lone sharks share the tasks when hunting prey). 

We share tips for shifting our mindset around delegating - less guilt, more achievement - its about reminding ourselves that we have choices. Whether to delegate more to the machines in our life to free up your thinking/resting time, or asking a colleague to help you out on a busy day - its about taking a tactical look at workload. We share our exclusive BRACE conversation format (benefits, reason, ask, collaborate, exchange) to help develop your confidence and approach to the conversation.

A useful listen for those who work 'unwatched' and need to even their load, or those who want to empower the ability to delegate for themselves or someone else. For the 'doers' amongst us, its about taking a bigger picture approach to how the do gets done.  It might not be an easy conversation to start having, but in 6 months time it could have been a game-changer for your personal wellbeing and team success.  

Hot topic for you? Take a deeper dive in our related episodes:
Ep, 168 Creating an Abundant Mindset as a Team
Ep. 156 Stretching Your Comfort Zone - Overcoming Nerves with guest Karl Green
Ep. 144 Shifting From Imposter to Empower
Ep. 137 Keeping Well in the Corporate World - with guest Lindsey Thompson-Wright

This third episode in our 5-part series on Managing a Continuous Workload addresses the alarmingly growing topic of burnout. Burnout is estimated to cost the UK £28.3 billion due to stress-related absence and is a growing problem impacting more people than ever before. We are privileged to be joined by Alexis Neighbour, who in her role as executive coach, now specialises in helping people resolve a sense of overwhelm, take back control of their lives and prevent the risk of burnout. She clearly explains the difference between stress, overwhelm and burnout and shares practical tips for noticing and catching it before it takes hold and creates permanent damage to our mental and physical health.

Alexis shares her first-hand experience of feeling like she was just 'existing' and the steps she took to shift things on to a better path. A good listen for anyone who is feeling a bit snappier or less joyful than usual; a life-changing listen for those who know something is not quite right, but cant quite put their finger on it yet - whether for themselves or someone in their team.

You can contact Alexis by email alexis@hygeiacoaching.com  or via LinkedIn 

Hot topic for you? Take a deeper dive in our related episodes:
Ep, 169 Knowing Your Personal Saboteurs
Ep.103 Redefining What Success Means For You Now
Ep. 139 Inner Wellness From an NLP Perspective with Melanie Yea
Ep.157 Making a Mid-Life Career Shift

This second episode in our 5-part series on Managing a Continuous Workload is about having 'a proper conversation' about the reality of a workload that is ever-growing. Hybrid working means workload share is less visible, and the leaner the team, the more likely there is a single job owner holding it all together. Less empathy and resilience can mean more pressure and stress and the more likely we are to stick with patterns of harder - not smarter - working. We share tips for how you can raise problems and challenges around workload, without looking like you are the problem or the challenge.

We refresh the  basic principles for a win-win conversation and how to prep your gold, silver and bronze outcome beforehand so both parties feel like they had a good outcome. We demonstrate the CAR format in action (Context, Action, Result) as a way to make your point, as well as highlighting the benefits of having your workload re-looked at.

A good listen for those looking for tips for speaking up about their workload in a positive, proactive and personable way - or is mentoring someone who is. 

Hot topic for you? Take a deeper dive in our related episodes:
Ep. 115 Savour Your Successes for Self-Confidence
Ep. 111 Accountability For Communication - Who's Responsible?
Ep. 107 Keeping Motivated When the Chips Are Down
Ep.91 From Overwhelm to Ownership

Our latest 5-part series is all about Managing a Continuous Workload, where we explore strategies for handling a busy workload that never seems to have a lull. This first episode is all about prioritising workload and communicating  clearly to people so expectations  - if not matched, are at least managed well. We share our CLAWS tool to decide who and how to update people, and the STROKE checklist for absolute clarity throughout a task or project. We demo an example of how to say no, and our number one top tip for handling even the most trickiest of stakeholders. And it involves paws.

A good listen for those who  are finding workload volumes a challenge at the moment, or want to support others with practical ideas to convert problems in to solutions. 

Hot topic for you? Take a deeper dive in our related episodes:
Ep. 167 Keeping Optimistic During Challenge
Ep. 113 Managing Expectations - Who's Job?
Ep. 131 Reducing Blame Forming Within a Hybrid Team
Ep.120 Employee Engagement is a Two-Way Street

In this final episode in our 4-part focus on Maximising Hybrid Working we are thrilled to be joined by the amazing HR expert Kate Maddison-Greenwell. She shares her research from over 700 leaders about the realities of hybrid working : the blockers and enablers and in particular how to make meetings and communication engaging and productive.

Her research suggests 76% of managers do not feel equipped with the skills for hybrid working and takes us through practical tips for bringing a facilitative approach to conversations. Balancing flexibility with need to align and organise a team, Kate shares the 8 PE Framework that sums up the best practices that enable hybrid success.

Useful listen for managers wanting to benchmark their hybrid working, or for those who want to have a conversation to explore options.

Kate is the CEO of HR consultancy People Efficient. You can download the research here:  https://linktr.ee/people_efficient -
Connect with Kate via LinkedIn www.linkedin.com/in/katemg  She always posts useful articles and insights in the ever-evolving world of hybrid work and is a good go-to person if you want clarity or support on the HR aspects. 

Curious? Take a deeper dive with our relevant episodes:

Ep. 159 Creating the Right Culture for Inclusion (for more of Kate!)
Ep. 90 Manage Expectations to Prevent a Blame Culture
Ep. 94 Everyday Coaching Skills
Ep. 152 Managing Performance Fairly During Change

In this third episode in our Maximising Hybrid Working mini-series we explore how to make the most of the days we are in-person. For those fortunate enough to have this option available, we share tips for planning ahead and balancing the workload of being in-person whilst your 'digital twin' is silently gathering more emails. If you use your in-person time to sit glued to the screen fielding emails then this is missing the benefit of face-to-face relationship-building, energy transmission and key culture-defining moments. 

We share our SSS concept - bring Synchronicity (align who and when is coming in) to enable Serendipity (chance, informal conversations and knowledge-sharing) and create Social Moments (eating together as a team could replace umpteen hours of meetings through closer bonds).

We are the first generation of adults able to bring such flexibility to how we work, A useful listen for those finding their way with their hybrid working pattern, it also gives some language to help change or improve things if its not quite there yet. 

Curious? Take a deeper dive with some of our relevant episodes:

Ep. 129 Keeping Hybrid Communication Lines Open
Ep. 134 Book Club: How to Talk to Anyone - Tips for Easier Social Interactions
Ep. 110 Gratitude Resets Your Attitude
Ep. 93 Hybrid Presentation Skills

Ever felt like an island in the vast ocean of remote work? Join us as we unravel the complex tapestry of remote team dynamics and reveal how to keep the collaborative spirit alive—even when you're miles apart. We dive into the struggle of maintaining that social butterfly energy in isolation, the art of communication without physical cues, and the bittersweet symphony of reuniting with colleagues after long spells of digital-only contact. Discover strategies to enhance your remote teamwork, ensuring that every virtual interaction is as meaningful and effective as if you were sharing a pot of coffee in the break room.

As we navigate the model laid out by Patrick Lencioni, you'll learn the secrets to constructing a team that's not just functional but exceptional. We dissect the stages of team development, emphasizing the pivotal role of trust, conflict management, and accountability—all while keeping our eyes on the prize: collective results. You'll walk away understanding how to foster an environment where respect and understanding serve as the catalysts for a team's evolution from storming to performing. This is a trove of insights for anyone who is part of a team, leading one, or looking to build one from scratch.

Are you ready to become the communication maestro of your team? Our final chapter doesn't just highlight the importance of dialogue—it gives you the baton to orchestrate it. We explore the profound impact of understanding your teammates beyond the screen, anticipating conflicts before they arise, and setting the stage for personal growth in a professional landscape. Learn how to bring your whole self to virtual meetings, engage actively, and contribute to a team culture that's as robust online as it is in person. So, tune in, turn up the volume, and get ready to amplify the harmony within your remote or hybrid team.

p.s. this was created by AI as a contrast to our 'handmade' Ep 171 description. Which do you prefer? 

In this second episode of our 4-part series looking at Maximising Hybrid Working, we focus on how to enable effective teamwork. Whether fully remote, or mixing in working from home days with in-office days,  successful teamwork makes the difference for sustaining success during the ups and downs of change or disruption, and for maintaining operational performance under pressure or setback. 

Feeling part of a team impacts retention, seeing the energy and buzz from a good team influences attraction and how a team interacts behind the screens with each other is the workplace culture in reality. The stronger the team relationships, the more challenge, innovation and collaboration is possible. If no-one really knows each other, then they cant trust each other. And as we discuss with Lencioni's 5 Dysfunctions of a Team, trust is the foundation for team success. We share top tips for enabling trust to form when working hybrid - a 5 min check-in chat can transform the quality of conversation that happens.    We revisit Tuckman's Team Dynamic Model and re-purpose  Beckhard's GRIP model to give a handy 'strip it back to basics' approach for those looking to bring a fresh clarity and energy to a team:

Strategic: where are we heading as a team?
Tactical: what does this mean for our now and near focus areas?
Roles: who is doing what and does everyone know who the 'go-to' person is?
Interactions: how and when will we meet/catch up as a team - SLA of expectations?
Processes: how do we do what we do and is everyone clear (internal and external?)

A useful listen for those wanting to focus on the team effectiveness, culture and external reputation.

Curious? Check out our other relevant episodes:

Ep. 104 Enabling Team Agility (with the brilliant Agile Coach, Simon Caudwell)
Ep. 132 Book Club: Surrounded By Idiots? How to Work Well With People
Ep. 128 Teamship: Minimise Politics, Maximise Pace
Ep. 116 Relationships Last Longer Than Emails

Welcome to the first in our 4-part series looking at Maximising Hybrid Working. With nearly 50% of workers working in some kind of hybrid pattern, the trial period is now over. With hot topics such as life/work balance, handling workload, avoiding burnout and creating an engaged workforce, now is a good time to check in on any temporary  workarounds, before they become permanent fixed habits.  We discuss the top challenges to watch out for and how important it is to shift from idealistic, to realistic plans for what can be achieved in a hybrid working day.

We share our brand new SECURE set of top time management tips for hybrid working:
Set clear expectations for the day/week ahead
Establish a good routine
Communicate in advance
Use tech wisely (email is your tool to use, not the other way round)
Regularly review what you are doing 
Empower yourself to set boundaries that work for you

A useful listen to check in with our own habits, plus practical tips for sharing with others

Curious? Check out our other relevant episodes:

Ep. 37 Reducing Pressure, Overwork and Overwhelm  - with Lindsey Thompson-Wright
Ep. 89 Finding the Time to be Proactive
133. Book Club: 4000 Weeks - a Wake-Up Call for Time Management
Ep. 138 Restoring Life/Work Boundaries -with Jim The Coach Guy

In the third of our 4-part series focusing on Opportunity Mindset, we discuss what having an abundant mindset as a team means in practice. Abundance can be described as the belief that success is possible and that there are no set limits to opportunity.  This creates a team environment where people are happy for each other's success, celebrate each other's wins and genuinely set out to collaborate for a collective win.  The challenge is to keep this mindset during times of hardship or setback. 

A scarcity mindset is the belief that 'once it is gone, it is gone' and this lead to a team environment of gossip, negativity and setting out to compete for an individual win.  Sometimes others in the team get a shout-out and acknowledgement and we wont - and that's ok. Part of being an adult is recognising that external factors are often out of our control; the one thing we can control is our mindset and our actions. 

We discuss real life examples that team members and team leaders can try to lift and shift energy and bring 'opportunity' language to everyday conversations and meetings. 

 

Curious? Take a deeper dive in one of our relevant episodes: 

Ep. 143 Supercharge Your Self-Belief - Knowing What You Want
Ep. 131 Reducing Blame Within a Hybrid Team
Ep. 128 Teamship: Minimise Politics, Maximise Pace
Ep. 112 Managing Upwards: Who's "They"

In the second of our 4-part series focusing on Opportunity Mindset, we explore the concept of optimism and the impact this has on individual wellness, team morale and keeping successful and performing during challenge. Rather than a pretence of everything being rosy when its not, we look at practical tips for keeping optimistic and  using language that enables a realistic approach that keeps us empowered and out of the victim mentality. The placebo effect is proven in health outcomes, so too the negative equivalent: nocebo effect. If we think this will be a 'bad' month we potentially could make it so.  If we think it will be a 'demanding' month then we are already geared up to  bring the energy required to handle the challenge. 

Pessimism can be described as is a general outlook that the best has already happened and its downhill from now - this can impact morale and make future challenges feel impossible and meetings gloomy. Optimism is the general sense that the best is yet to come, that things will improve and at some point move on to a better place again.  This creates an environment where challenge feels more possible, individuals feel more capable and meetings seem more hopeful. Will this be a good or bad year ahead for your team? You decide. 

Curious? Take a deeper dive in one of our relevant episodes: 

Ep. 55 Rough Seas? Make Time For You
Ep. 110 Gratitude Resets Your Attitude
Ep. 88 Keeping Energised During Challenges
Ep. 99 Summer School: O is For Optimism

In the first of our 4-part series focusing on Opportunity Mindset, we look at the ever-popular topic of setting goals. Goals need to come with a health-warning: when they are met they can be exhilarating and boost confidence and self-belief; if they are not met then it can be demoralising and depress our energy and self-esteem. We discuss the importance of setting goals that are appropriate to skill/resource level and the essential activity of reviewing  first before setting any new goals. In order for goals to be motivating, you need to first know what motivates you, what will inspire you to keep focused and avoid derailing yourself.  Taking 20 mins to reflect and review with our reflection questions means you can select your goals in a way that works for you.  We then take you through the SPOT goal-setting tool (stetching and significant, positive, observable and timed). An ideal listen if you want to set or reset your goals in a meaningful, motivating and positive way. Good refresher for those who want to set motivating goals with their team for the year ahead. 

Curious? Take a deeper dive with some of our past relevant episodes: 

Ep. 71 Keeping Motivated Through Setbacks
Ep. 69 Self-Motivation - Shift Your View
Ep. 107 Keeping Motivated When the Chips Are Down
Ep. 119 Start as You Mean to Go On - Set Your Intent

In the final episode in our Sustaining Your Sparkle series we explore the ancient philosophies of the Stoics first documented over 2000 years ago. As the waves of change ripple around our workplaces and society as a whole, looking after ourselves and each other is almost a job in itself.  Reframing setback is key to personal wellness and team morale. 

The Stoics regarded obstacles as essential part of success, and a key ingredient of resilience as being able to handle obstacles, setbacks, failures and incidents.  We share tips for handling the downs in life - to emerge confident and capable not in spite of setback – but because of it.   

We take you on a guided reflection of the past year - and rather than downplaying the setbacks, its about recognising the skills gained as a result. As the Stoics believed, having to build the broken bridge equips us with the skills needed for the other side.

A good listen for those who have been through a lot this year in their role.  As the Stoics believed: obstacles are not only to be expected but embraced  as  they are chances to test ourselves, learn and grow. They may not be comfortable, but every time we handle an obstacle we grow more capable. 

Fancy a deeper dive? Check out our relevant episodes:

Ep.140. Keeping an Optimistic Mindset
Ep.135. Book Club - The Obstacle Is The Way - Stoics and The Advantage of Adversity 
Ep.115 Savour Your Successes for Self-Confidence
Ep.86 Building Your Personal Resilience

In the third in our Sustaining Your Sparkle series we focus on the soft aspects of performance excellence. Some roles are easy to link to hard measures like revenue, profit margins, customer feedback scores; making a performance conversation quite straightforward to know your worth and describe your value. But it can be a challenge to articulate what you’ve contributed if there are no direct measures. Lifting team morale, scheduling social events that encourage bonding, checking in on each other - these may be aspects that have no set KPI but are essential to creating a great culture where people want to join and stay. We share ideas for describing your value and demonstrating your worth. It’s about shining the light on the intangible aspects of work that enable the human element to come to life. 

As we see more tasks being automated or carried out by AI-enabled software, it will be important to support ourselves and others to take pride and satisfaction in how they work, not just ticking the boxes.  

Fancy a deeper dive? Check out our relevant episodes:

Ep.54 Power Up Your Networks
Ep.60 Summon Up Assertiveness
Ep.68 The Gift of Genuine Belonging
Ep.77 Maximising Your Personal Impact

In the second of our 4-part focus on Sustaining Your Sparkle we explore the concept of empowerment. A popular theme, we look at the practical aspects of being empowered e.g. speaking up, asking for what you want, challenging status quo etc. We balance this with the tools for empowering others e.g. letting others speak up, responding to requests and handling being challenged in a mature way.  

For those  who want to nurture and develop untapped talent within themselves as well as their teams,  this is a useful listen for anyone wanting to level up their impact and power without disempowering others. 

Time to empower yourself and lift your levels of influence?

Want a deeper dive? Check out our relevant episodes:

144. Shifting From Imposter to Empower
130. Empowering People for Matrix Working
126. Empower With Everyday Curious Conversations
121. Team Empowerment Through Delegation

In the first of our 4-part focus on Sustaining Your Sparkle we explore the empowering impact of owning our success story. Research suggests that taking a personal narrative approach to our ‘life story of identity’ can be a life-changing moment. When we shift from actor to author in our life we are more likely to take confident choices and be more resilient in the face of adversity. We discuss tips for viewing ourselves and rewriting how we describe our experiences . As well as for the personal stuff in life this is a useful listen for anyone wanting to feel positive and confident about their professional life. 

Time for a mindset loofah?

Want a deeper dive? Check out our relevant episodes:

154. Supercharge Your Development With a PDP
143. Supercharge Your Self-Belief, Knowing What You Want 
115. Savour Success for Self-Confidence
77. Maximising Your Personal Impact with the inspirational Steve Lakin

This final episode in our 4-part series about taking a genuine approach to D&I is all about not just talking the talk but walking the walk in everyday practice. 
Whether its 'calling out' inappropriate behaviour in a group setting (heart's pounding - do I say something or let it slide?) or a 'calling in' conversation that helps a well-meaning colleague to realise that their comment may have upset someone - these are the moments that make inclusion a reality or not.  It could be a conversation that you are actively part of, or a chance interaction you happened to overhear - as the saying goes 'the standard you walk past is the standard you accept' and keeping quiet about things that you know is not right, it doesn't feel good nor help work culture improve. 

It takes confidence, courage and integrity to challenge something - we look at practical tips for how to handle these conversations.  These are life's un-scriptable moments, but there are frameworks and phrases that can help speak up and out against exclusionary behaviours . We also share tips for more inclusive everyday language and how to balance this so it enables working with others well, not blocks. 

Fancy a deeper dive? Check out our relevant episodes:

Ep. 111 Accountability for Communication - Who's Responsible?
Ep. 66 The Gift of Attentive Listening
Ep. 60 Summon Up Assertiveness
Ep. 80 Creating Honest and Innovative Meetings

This 4-part series focuses on how we can take a genuine approach to D&I in our workplaces and this third episode is where we focus on what leaders can do to create a thriving and inclusive place to work. We view leadership with 'a little L' as we are all leaders at some point in our working day - its the moment where you take the lead in a conversation, decision or action that impacts another.

Intended or not, every move a leader makes casts a  shadow that influences how inclusive a workplace is. Not only the formal moments where exclusion can happen (e.g. selection decisions around recruitment, promotions, access to learning and development) but also informal moments that can become patterns.

We share top tips for leaders both current and aspiring about how to practice and encourage others to be inclusive. Even if this isn't a passion area for some, to be seen not caring about inclusion will increasingly be less acceptable and inspirational. We have yet to see an exit interview where a talented leaver says that the problem is due to their manager 'being too inclusive'.

Here is the article referenced about the 6 People Success Elements

Fancy a deeper dive? Check out our relevant episodes:

Ep. 95 Positive Impact and Influence - Relationships and Reputation
Ep. 82 Confidence to Collaborate
Ep. 77 Maximising Your Personal Impact with guest Steve Lakin 
Ep. 74 Creating Team Harmony For Results

This 4-part series focuses on how we can take a genuine approach to D&I in our workplaces, and this week's focus is on how to create the right culture for inclusion. Culture can be simply described as 'how we do things around here' and can make or break someone's experience at work in seconds. An organisation may claim to be inclusive and welcome diversity, but its the everyday interactions - e.g. an eye roll, a thoughtless comment, or ignoring someone in a meeting - that makes that claim real or not. 

We are thrilled to be joined by HR D&I expert Kate Maddison-Greenwell who consults with organisations who want to really create a thriving and inclusive culture together. It is not just an HR thing, this is an everyone thing and Kate shares her advice on how to make work cultures more inclusive in practice. Particularly relevant for those organisations who are shifting away from 'working from home as the default' towards a more hybrid model. 

Inclusion is a challenge for many organisations but like all challenges, the solutions come from having good relationships and being able to communicate and work these things out out together. 

Kate Maddison-Greenwell runs People Efficient and their website www.peopleefficient.co.uk contains lots of resources that bring an agile approach to HR. 

Kate can be contacted via her LinkedIn profile LinkedIn.com/in/katemg which is where you can find her brilliant articles that we reference in this episode. 

Want a deeper dive? Check out our relevant episodes:

Ep. 137 Keeping Well in a Corporate with guest Lindsey Thompson-Wright
Ep. 116 Relationships Last Longer Than Emails
Ep. 102 Summer School: T is for Teamship
Ep. 87 Team Resilience - Stronger Together

This 4-part series focuses on how we can take a genuine approach to D&I in our workplaces in order to create a thriving culture together.  Equality, Diversity and Inclusion are big words for society in general which need to be carefully navigated to future-proof a successful team culture.  To be different is to be human but we humans don’t always make it easy. In this first one we are honoured to be joined by the award-winning Nzinga Orgill MBA, CEO & Founder at RaCExpert Ltd.  The more complicated and difficult it all seems, the less likely we are to engage with it which creates more exclusion - and runs the risk of being left behind in todays fast-moving world. 

Nzinga gives an overview of this hot topic in a simple and straightforward way and shares her practical advice for opening the safe, brave space that is required to be able to solve the problems and challenges. Being open to feedback and communicating with openness and respect. Holding ourselves to account and taking action.

You can read more via Nzinga's website and she can be contacted via LinkedIn 

Want a deeper dive? Here are some relevant episodes from our library:

Ep. 76. Embracing Diversity of Opinion with guest Nzinga Orgill
Ep. 39. The F Word - Working Well With Different People 
Ep. 40 New Language of Inclusion with guest Anusha Parshotam 
Ep. 41 An Inclusion Mindset with guest Sarah Adjepong-Duedo

In the final of our 4-part focus on stretching our comfort zone we focus on what it takes to make a complete career transformation.  They say 'if you love what you do, then you'll never work a day in your life' (attributed to  Mark Twain and Confucius), but for many, life's realities and responsibilities means staying stuck in jobs that do not make best use of our natural gifts and talents.  With Gallup's 2023 poll findings that only 21% of people describe themselves as actively engaged in their job, it suggests many may be evaluating options and looking for a change.

We hear from Damien Hoadley-Brown who took the decision to move from a corporate project management role in a global PLC to teach his passion for Tai Chi as his fulltime occupation.  Achieving national champion status as a hobby, he took the leap of faith into self-employment 6 years ago,  now teaching hundreds of people in his business The Art of Changes Tai Chi.  He shares practical advice for those considering to make a major shift in their working lives and reflects on how setbacks and failures are often the moment when something good comes along.

As people live and work for longer, many will be working for anything up to 50+ years - even if work is not a central pillar in your life, that's a long time not feeling happy or fulfilled in what you do for a living. We reference two books: The Second Mountain by David Brooks (the mid-life shift from self-centred to other-centred) and The 100 Year Life by Linda Gratton and Andrew Scott (seeing work as a series of phases that shift and evolve through the decades).

Damien can be contacted via website or Facebook or via email  damien@artofchangestaichi.co.uk 

Fancy a deeper dive? Check out our relevant episodes:

Ep. 143 Supercharge Your Self-Belief - Knowing What You Want
Ep. 133 Book Club - 4000 Weeks - A Wake-Up Call for Time Management
Ep. 103 Redefining What Success Means For You Now
Ep. 8 Wake Up & Smell The Silicon - Recreating a Disrupted Career

Nerves may not be pleasant but it is less damaging than regrets.  Welcome to the third in our 4-part focus all about stretching our comfort zone - and this one is all about how to steady the nerves and channel short-term discomfort into long-term growth and confidence. We are joined by the fabulous Performance Coach Karl Green who shares his tips from a life on the stage for accessing a performance mindset, and practical advice for those stretch moments.

Creating a calm, happy, successful life for ourselves sometimes means we need to say Yes to the things that it could be easier to decline. If we always say no to opportunities at some point this can impact our confidence and self-belief. They say life begins outside your comfort zone, so we discuss ways to minimise stress and anxiety and take a considered approach to the leaps in life.

Ideal listen for anyone who knows they could do with a stretch, and helpful for managers who can see someone in their team who could really benefit from giving something a go.

Connect with Karl via  LinkedIn or check out his site The Performance Coach London or via his Insta for gorgeous confidence-boosting inspiration.

Fancy a deeper dive? Check out our relevant episodes:

149. Maximising Your Performance Potential
143. Supercharge Your Self-Belief - Knowing What You Want
115. Savour Success for Self-Confidence
110. Gratitude Resets Your Attitude (if you want to hear more with Karl!)

For all you long-servers out there....Welcome to the second in our 4-part focus all about stretching our comfort zone. Has the thrill gone in your job? This episode goes out to all those who are either themselves got years of long-service, or who are managing people in their team who have have been in the same role or organisation for a while. Like in any relationship, at some point the novelty wears off and the reality of the routine kicks in. We share tips and ideas for regaining the spark - especially if contempt has kicked in ('cant even be bothered to say anything any more') . We focus on the upside of familiarity in how it enables confidence and innovation rather than prompting a move to greener pastures.  Changing jobs can be life-changing, but equally changing your mindset and approach to your current job can be exciting and unlock new experiences to push ourselves. 

As the saying goes, the grass is not greener on the other side, its greener on the side you water. Bringing fun, new challenges and creating new friendships at work can rejuvenate our connection to our work, regardless of the years. Like any successful  long-term relationship, keeping the spark going takes honesty, commitment and a desire to make time count. 

Fancy a deeper dive? Check out our relevant episodes:

Ep.18 Kickstarting Personal Motivation
Ep. 22 Continuous Improvement for Relationships
Ep. 54 Power Up your Networks - with the rather wonderful journalist Marina Gask
Ep. 72 Restoring Lost Confidence 

In this fifth in our focus on Maximising Performance, we explore how to enable neurodivergent people to perform in their work and considering the richness of actively encouraging different brains to have a voice and contribute in a workplace. Joined by the inspirational Karen Tootill  we explore how to unlock the benefits of including different thinking perspectives rather than seeing it as a tick-box exercise.  Rather than 'dealing' with someone who is e.g. dyslexic or autistic its about actively encouraging that person to excel and be at their best to enable that unique benefit.  From practical tips like giving someone adequate preparation time, setting them up with a Mentor or simply raising awareness with team education, those organisations who enable ND people to thrive will be at a competitive advantage to those that don't. 

For those managers who think its not worth the effort...if innovation is important, then can you afford not to? Just consider all those that work in Silicon Valley - most of the tech advances in the past 20 years have come from neurodivergent brainpower.  We can see from the generation of children currently at school, that this is a huge topic and one that is only going to become more important for workplaces. This is a new and emerging topic for many of us, so we welcome your feedback and contribution.

We reference this enlightening LinkedIn article from Professor Amanda Kirby in her explainer on What's Your Neurodivergent Bias 

Fancy a deeper dive? Check out our relevant episodes:

Ep. 105 Inspiring Others to Succeed - with inspirational retail leader Amy Morgan
Ep. 97 Summer School - G is for Growth Mindset
Ep. 76 Embracing Diversity of Opinion - with equity & inclusion expert Nzinga Orgill 
Ep. 42 The Wonders of Neurodiversity - the Future Needs Different Thinkers w/ headteacher Julie Bravery 

In this fourth in our focus on Maximising Performance, we look at how to manage performance fairly during times of change and disruption. If performance happens in a static environment then it would be easy to fairly judge an up or down turn. But how do you do it the industry in work in has suffered disruption - is it me, or 'life'? If performance was 100% based on black and white measures, then it would be obvious to all parties if performance was an issue, but increasingly these tasks are being done by tech, or teams working in matrix environments where someone may be reliant on the wider team in order to individually perform.  We explore tips for keeping fair and rational during the ups and downs of change, practical communication strategies to have honest conversations and we end by exploring the traps that you need to watch out for to keep fair and professional. If the future of work is likely to focus more on less tangible aspects like culture, engagement, experience and bringing about change, then managing performance in that will require a maturity that balances bottom line with top line ambitions. 

Fancy a deeper dive? Check out our relevant episodes:

Ep. 80 Having Honest Meetings
Ep. 34 To Adapt is to Flourish - with inspirational leader Tom Willis
Ep. 27 Change as the Constant - with the life-affirming Scott Fuller
Ep. 132. Book Club - Surrounded by Idiots? How to Work Well With Others

The third in our Maximising Performance focus, we look at the hot topic of giving feedback the right way. Suggested by listeners, the impact a poorly delivered bit of feedback can be huge: devastating confidence, prompting resignations and destroying trust and relationships. But it doesn't have to be that way! Feedback is a healthy part of everyday performance conversations. We are joined by inspirational leader Lisa Frolich, experienced fashion designer and has managed creative teams in high street as well as luxury fashion brands. Balancing feedback that aligns commercial goals with creative vision is key when giving feedback particularly in the creative industry where views about performance can be subjective. She shares her approach to  carefully managing - and even encouraging people to fail - as it can create the spark that leads to the best output. She shares her tips for giving feedback to creatives which will be relevant for even those industries that dont consider themselves as 'creative' to enable their teams in their drive to be service-orientated, innovative and disruptive in their market. 

Inspired by Lisa and her side hustle? Connect with her on Facebook via @lisa.frolich.37 or on Instagram via @dreamcareermama

Fancy a deeper dive? Check out our relevant episodes:

Ep. 146 Having Quality Conversations as the Manager
Ep. 129. Keeping Hybrid Communication Lines Open
Ep. 112 Managing Upwards - Who's They?
Ep. 90 Managing Expectations to Prevent a blame Culture

Second in our 5-part focus on Maximising Performance . How many eyes roll when they know its Performance Review time?  Yet this should be the one time of year that should be motivating than any other - a decent quality conversation where a proper conversation can take place can be transformational:  for good or for bad! Many managers have never have received training themselves on how to manage performance well and not everyone is fortunate to have great role models they can replicate, so doing your first round of them can be daunting.  Likewise, it can be easy for minds to go blank when we have our own prep document to complete and a conversation to get ready for. So for those who find it painful to prepare for their own review, or are super busy so want to do it in minimal time, we cover top tips for preparing so you are at your best in that 1-1. Useful for everyone, essential if this is a performance review with a new or distant manager who may have no idea what you actually have been up to or what support you need to perform in the year ahead.

 Gallup's CEO Jon Clifton says 'What can leaders do today to potentially save the world? Gallup has found one clear answer: Change the way your people are managed."

This is the first in our 5-part focus on Maximising Performance. Balancing compassion with productivity has always been a challenge in any industry, but with our rapidly evolving workplace with hybrid working and matrix dynamic org structures, managing performance is a hot topic. Many managers have never have received training themselves on how to manage performance well so not everyone is fortunate to be managed in a way that maximises their performance. But as today's guest Sam Moinet  reminds us, performance starts with us.

Sam shares the lightbulb conversation that changed his life; shifting his mindset from victim to hero, and making significant changes to maximise his potential. Sam now coaches teachers and educators to unlock performance through a coaching approach shares his practical tips to reduce the interference which can impact our performance.   

If you are interested in achieving an ICF accredited coaching qualification contact Sam via ECA training.com or for 1-1 coaching with Sam for students via www.studentbreakthrough.com

Sam'ss LinkedIn: Sam Moinet

Relevant podcasts.... 

Ep. 140 Keeping an Optimistic Mindset
Ep. 118 Setting Your Personal Legacy - What's Yours?
Ep. 103 Redefining What Success Means For You Now
Ep. 77 Maximising Your Personal Impact

Roll with us in this final in our 4-part focus on 'The Management Frontier'  - the challenges a manager needs to handle these days is vast and evolving and tricky to predict. Along the rollercoaster of change, it is essential to keep your seatbelt tightly fastened - for yourself as well as others.  Managers have emotions too. 

Managing change would be easy if it were just one change curve happening in a planned programme. The reality is that someone may be handling multiple change curves all at different stages and wreaking different impacts for different people. And like a rollercoaster, every now and then it experiences a rollback - all the energy and effort put into a change, that then suddenly loses momentum and can leave people winded. 

We share tips for understanding and planning for the impact of change on teams, keeping people safe along the ups and downs, and putting your own seatbelt on as the manager. Communication, visibility and transparency from managers is how people place their trust in seeing the change through to the end.  

Fancy a deeper dive? Here are some related past episodes from our library:
Ep.140 Keeping an Optimistic Mindset
Ep. 27 Change as the Constant
Ep. 121 Team Empowerment Through Delegation

Wrangle the complicated world of workplace motivation with us in this third in our 4-part focus on 'The Management Frontier'  - a reference to how vast and evolving the list of topics is that a manager may need to deal with in a working week. This one is all about being a motivational manager. Motivation is the essence that underpins engagement levels - wanting to stay in that organisation and deliver your best.

Engagement levels not only impact retention and performance, it is a classic measure used to assess management effectiveness. Yet motivation is an internal sensation...no-one can be forced to feel engaged -  so how does a manager motivate others?

We mix in real life questions from a wide-range of managers around 3 hot topics - motivating people at different stages of their career, handling performance scenarios and coaching as a motivational enabler. We hear from managers who are starting out and wanting simple advice for structuring a performance-related conversation in a motivating way,  to senior leaders wanting to leverage the power of a coaching style in a hybrid, matrix teams environment. 

Fancy a deeper dive? Here are some related past episodes from our library:
Ep.140. Keeping an Optimistic Mindset
Ep. 130. Empowering People for Matrix Working
Ep. 107. Keeping Motivated When the Chips are Down

Saddle up and ride along with us in this second in our 4-part focus on 'The Management Frontier'  - a reference to how vast and evolving the list of topics is that a manager may need to deal with in a working week. Managers are human too, and we can only try our best. 

This week one is all about having quality conversations - whether handling the challenges of change,  raising the topic of under-performance with someone, or approaching a team member who you may have seen a sudden change in behaviour or mood. Not everyone will react in the way you might, so this is an ideal listen for anyone who is stepping out into new frontiers, or is considering whether to go for a promotion to manager. We share simple ways to dial up emotional intelligence, set the scene for a lean and clean performance conversation, and explain the TALKED approach to checking-in on someone in a caring (not scary) way.  

Fancy a deeper dive? Here are some related past episodes from our library:
Ep.94 Everyday Coaching Skills
Ep. 80. Holding Honest and Innovative Meetings
Ep. 47. Riding the Rollercoaster of Change

If you are/were a manager and you had 30 mins with a coach what would you ask them? Saddle up and ride along with us on our 4-part focus on 'The Management Frontier' where we answer a selection of real life questions from the edge. From handling internal promotion, to the challenges of change, to starting out fresh, to unlocking the benefits of neurodivergence, the topics that a manager has to deal with  is a vast and evolving space. Managers are human too, and we can only try our best. 

This first one is all about making a great first impression - whether making a fresh start in a new inherited team, recently promoted in a team you were once part of, or being challenged 'what makes you qualified to be my manager?' An ideal listen for anyone who is stepping out into new frontiers, or is considering whether to go for a promotion to manager. We share simple ways to set your 'first 90 days' plan, how to level up your reputation if it is creating a shadow, and tips for focusing attention on the benefits of having an 'insider' as the manager. 

Fancy a deeper dive? Here are some related past episodes from our library:
Ep.132 Book Club: Surrounded By Idiots? How To Work Well With People
Ep. 120 Employee Engagement is a Two-Way Street
Ep. 94 Positive Impact and Influence - Your Relationships and Reputation

This is the fifth and final in our Confidence and Self-Belief mini-series  and this one is all about quietening that inner 'imp' which can cause us to feel like we are not able or qualified enough to be doing what we are doing - aka The Imposter Syndrome. A phrase created in the 1970's, plays on our self doubts, worries and concerns which are all part of the human experience. 

Common as these feelings are, it can impact our confidence and courage to thrive and stretch ourselves and can become a negative habit that can chip away at our identity and sense of self. 
A common theme for even the most experienced professionals, it is often a sign of passion, commitment and responsibility - so own your 'imp' to empower yourself by seeing it for what it is. We summarise the inspirational Matthew Syed's work on Purposeful Practice, and Dr Valerie Young's work on Fraudulent Feelings Among High Achievers. We share a set of practical tips for shifting from imposter to empowerer. Taking 30 mins out to invest in yourself to dial up your confidence.

This is the third in our Confidence and Self-Belief mini-series where it is all about you and your mind. This one focuses on a hot topic of our time - how to say no, decline an invitation or raise a problem without looking like you are the problem! With continuing change and disruption impacting many workplaces, being able to say no in a positive, can-do way is not only an everyday assertiveness moment, it is also essential self-protection if resources are stretched and workload is high. Its about saying no, so you can say yes to the things that count.

We discuss the impact our 'personal drivers' has on being able to say no, and tips for setting your boundaries to be clearer on what is ok and what isn't.  The gold/silver/bronze approach is a simple way to plan your approach - or help someone else to do the same.  We share examples of the impact of language, and how it isn't saying no to that person, just the task in that moment so that it becomes less personal. Rather than a relationship issue, saying no is a logical, realistic decision in that moment to enable something better to happen. For the more squeamish, we share handy phrases and 'sentence-starters' to be able to practice this with immediate effect. 

Fancy a deeper dive? Here are some related past episodes from our library:

Ep. 113. Managing Expectations - speaking up, sharing challenges in a can-do way
Ep. 91. from Overwhelm to Ownership - getting your head above water
Ep. 80. Creating Honest and Innovative Meetings - being mindful to enable truth

This is the second in our Confidence and Self-Belief mini-series  and this one is all about handling self-doubt so we don't hold ourselves back. Hybrid working  has meant much more solo working than before  - which can reduce the amount of sharing each others 'behind the scenes' moments. It can be easy to think that everyone else is confident and able when you are only interacting for a 1-hour Teams meeting. 

Being self-aware is a pillar of emotional intelligence, so knowing when to catch this before it slides into unhealthy levels of self-doubt or over-thinking is a useful skill for working well.  We share practical tools for limiting the impact of self-doubt as well as examples of how common feelings of doubt are.   Some of the most successful people are full of self-doubt, but have learned how to handle this inner voice and convert it from self-critic to self-coach.  You are not alone!   

Fancy a deeper dive? Here are some related past episodes from our library:

Ep. 103. Redefining What Success Means For You Now - sometimes Plan B is better
Ep. 96. Confident Decision-Making - channelling doubt to healthier levels of thinking
Ep. 81. Boosting Self-Confidence - 5 practical tips to shift to a confidence mindset

 In this final episode in our 4-part Personal Wellness mini-series we are joined by the inspirational Melanie Yea. A long time collaborator and friend, no-one brings the wonders of NLP to life quite like Mel does. She shares her practical tips and strategies for bringing a calmer mindset to the things that can create stress and impact our wellness. If you have yet to discover NLP (neuro-linguistic-programming) the basic premise is that we can switch our thinking patterns  - often quite quickly - when we use techniques that reset our mindset. Its a powerful way to upskill how we interact and create rapport with others.  Mel has also helped many clients remove fears and phobias, feel better about themselves and revolutionise how they carry themselves in their life and work. A brilliant listen for anyone who knows they need to sort out a few bits in their head to be able to truly flourish.

Mel can be contacted via LinkedIn via Melanie Yea to say hi or if you are interested in training with her to become an NLP Practitioner yourself. You can find out more about her amazing Calm Camp here
 
Fancy a deeper dive? Here are some related past episodes from our library:

Ep. 106. Balancing Success With Self-Care - looking after yourself requires planning
Ep.92. Declutter to To Get Ahead - Real Life Listener Tips - hear how others keep well
Ep. 86. Building Your Personal Resilience - how to deal with overwhelm of change

In this third of our Personal Wellness mini-series we are joined by Jim The Coach Guy who shares his tips for restoring life and work boundaries.

Rather than seeing it as a simple life or work, he explores how within each realm there are multiple roles that we play- partner/friend/child/parent. It’s complicated!

He reminds us of the importance of stopping and reflecting to enjoy the moment - and the benefit that has for our wellness.  From communicating clear boundaries within a team, to reminding ourselves of the daily disciplines that sit beneath healthy boundaries, sometimes going back to basics is a good place to start when things have tipped out of balance.

He shares ideas for how we can be fully present in the different roles we play in life so that work doesn't take over. Jim uses football as a way to bring these to life in a really easy to apply way. A useful listen for anyone who knows they need to set/reset boundaries or support others to do the same. 

You can connect with Jim via LinkedIn Jim The Coach Guy Totczyk (and he’s happy to share a free copy of his planning tool)

Fancy a deeper dive? Here are some related past episodes from our library:

Ep. 109. Keeping Calm Under Pressure - lessons from a racing driver if you like sporting analogies
Ep.89. Finding the Time to Be Proactive - how to spend that ring-fenced time well
Ep. 45. Prioritise Selfcare - Little Breaks Prevent Breakdown - tips for making time for you

In this second of our Personal Wellness mini-series we are re-joined by cognitive behavioural wellness expert Lindsey Thompson-Wright. She shares tips from a Transactional Analysis (TA) perspective on how to keep positive relationship with ourselves and others, especially useful for those working in a corporate environment where life/work boundaries are essential for keeping healthy and well.

Lindsey shares tips for understanding and challenging the 'script drivers' which can lead us into overdrive mode, and conflicts when working with colleagues in a pressured workplace environment. Whether its handling 'clash of the drivers' with others, or asserting ourselves to take time out for us, its about raising our levels of self-awareness to enable our personal wellness to fuel our professional performance - rather than sacrificing one for the other. Just 5 mins 'off-script' can uplift our energy and set us up for an easier day in the corporate world.

NB: Did you know that doing something with our hands is the quickest way to clear our head.  Scan your working week ahead, if its busy - how could you plan in 5 mins arts/crafts/DIY?

Connect with Lindsey Thompson-Wright via LinkedIn or via Wishfish Coaching & Development 

Fancy a deeper dive? Here are some related past episodes from our library:

Ep.63. More Boundaries Less Stress - Lindsey's first appearance - keeping clean lines
Ep.91. From Overwhelm To Ownership  -  strategies to handle corporate pressures
Ep.73. Healthy Professional Relationships - tips for boundary-setting conversations

Resilience to handle setbacks and challenge continues to be a hot topic, particularly if you are working in an environment where there is ongoing unncertainty or things have turned toxic.  So this week we dip into the bestseller The Obstacle Is The Way: the timeless art of turning trials into triumph written by  Ryan Holiday in 2015. 

With a simple change of attitude, what seem like insurmountable obstacles become once-in-a-lifetime opportunities, the book draws on the ancient philosophy of the Stoics to guide us, showing that what blocks our path actually opens one that is new and better.

The 2000 year old Stoic philosophy - that what is in the way, is the way - gives us a formula for long-term success. Success doesn't happen in spite of challenge, we are successful because of the challenge:  Every time we handle an obstacle we grow more capable; all those difficult moments at work today, make the best interview responses for the future.

As well as a quick digest of the book, we share practical tools and strategies for applying these in our everyday working life and is a useful check-in for those who want to be more resilient in their approach. or coaching others to do the same. 

This is the fourth and final  in our Mindful Manager Book Club series - a skills refresher for busy people.  Whether you are a formal manager or not, we all need to manage our resilience whether in our professional or personal lives. Learning keeps us fresh and open-minded, so be inspired by an amazing book per week to spark your thinking and boost your confidence. 

Fancy a deeper dive? check out these relevant episodes from our library:

Ep110 Gratitude Resets Our Attitude - being grateful boosts our resilience and pain threshold - we share tips for making this daily practice for us and our team

Ep91 From Overwhelm to Ownership - a guide for starting out if you want to reset how you handle a heavy workload

Ep87 Team Resilience We Are Stronger Together - creating a team environment that balances challenge with support

Confidence to speak up continues to be a hot topic, particularly if you are flitting between virtual and real world interactions in these hybrid times.  So this week we dip into the bestseller 'How to Talk To Anyone' written by Leil Lowndes in 2013.

This book contains 92 tips and tricks for building rapport, making an impact and creating a natural easy interaction with someone new. We bring in a fresh 'virtual approach' particularly around body language considerations when dialling in on a 1-1 virtual call or a group video meeting.   As well as a quick digest of the book, we share practical tools and strategies for applying these in our everyday working life and is a useful check-in for those who are building new relationships as part of their role. or coaching others to do the same. 

This is the third  in our Mindful Manager Book Club series - a skills refresher for busy people.  Whether you are a formal manager or not, we all need to manage our interactions whether in our professional or personal lives. Learning keeps us fresh and open-minded, so be inspired by an amazing book per week to spark your thinking and boost your confidence. 

Fancy a deeper dive? check out these relevant episodes from our library:

Ep129 Keeping Hybrid Communication Lines Open - more tips on working w well with others when on screen

Ep84 Unlocking the Secrets to Confidence - with our amazing guest,  psychologist Shona Rowan

Ep54 - Power Up Your Networks - with our inspiring guest Marina Gask who shares her tips for breaking through reluctance or nerves, and making new networks

Time management continues to be a hot topic, particularly if you are juggling different aspects at the same time.  So this week we dip into the recent bestseller '4000 Weeks A Time Management Guide for Mortals' written by Oliver Burkeman  in 2022.

The title draws from the premise that "the average human lifespan is absurdly, terrifyingly, insultingly short... Assuming you live to be eighty, you’ll have had about four thousand weeks." It is a philosophical exploration of the modern relationship with time and how we can make the most of a finite existence. In short 'Embrace your limits. Change your life. Make your four thousand weeks count'.  As well as a quick digest of the book, we share practical tools and strategies for applying these in our everyday working life and is a useful jolt for those looking for better time boundaries and prioritisation. 

This is the second in our Mindful Manager Book Club series - a skills refresher for busy people.  Whether you are a formal manager or not, we all need to manage our time whether in our professional or personal lives. Learning keeps us fresh and open-minded, so be inspired by an amazing book per week to spark your thinking and boost your confidence. 

Fancy a deeper dive? check out these relevant episodes from our library:

Ep118 Setting Your Personal Legacy - tips to reset your bigger picture and purpose

Ep112 Managing Upwards - Who's They?  - working well with the senior people in your organisation

Ep63 More Boundaries, Less Stress - more tips on holding firm on your boundaries with others  

We learnt a new word this week - Sonder - the German word which has no direct translation but means 'the life-changing realisation that everybody has as vivid and complicated a life as you do'.  One of the quickest ways to reduce blame is to increase empathy. The challenge of hybrid teams is that there is less visibility on workload distribution  and it can be easy to think that each of us is working hard or carrying more pressure than everyone else. 

We share practical tips for spotting and reducing blame  - nipping negative language in the bud to prevent resentment. 

Fancy a deeper dive? check out these relevant episodes from our library:

Ep52 Time to Tether As a Team - ideas for running a reconnection meeting 

Ep30 Slow Down To Go Faster - hear our BREAK tool for getting back on top of overload