The Joy of Membership Podcast Sun, 12 Jul 2026 06:00:54 -0400 http://www.joyofmembership.com en-us © 2026 The Joy of Membership Podcast yes 7beeed89-f125-5a52-bd1b-90e01ea22dac Joy Duling episodic false Buzzsprout (https://www.buzzsprout.com) membership, associations, engagement, nonprofit Joy Duling https://storage.buzzsprout.com/uwgm0mi49d5wy8f2lvhi2b84bqgl?.jpg The Joy of Membership Podcast http://www.joyofmembership.com A Mid-Year Check-In on Your Progress A Mid-Year Check-In on Your Progress How is your year going?  Hitting all your metrics?  Have you even paused for a moment to look?

In this episode, I share the 3 major areas that I think warrant a mid-year check-in. Take a listen and let me know your thoughts!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> How is your year going?  Hitting all your metrics?  Have you even paused for a moment to look?

In this episode, I share the 3 major areas that I think warrant a mid-year check-in. Take a listen and let me know your thoughts!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-13237957 Tue, 18 Jul 2023 06:00:00 -0500 527 3 118 full false 9 Ways to Grow Your Volunteer Program with Technology 9 Ways to Grow Your Volunteer Program with Technology In this episode, we're continuing a special series during which we're exploring how to use technology to help you grow things that are NOT membership.

In the work that I do with clients, I'm most often talking about membership growth, but in the quest for that, organizations often find themselves needing more people power. Questions begin to bubble up about who will help with outreach and follow-up.

So listen in as I share 9 specific ways that technology can make it easier to grow your volunteer base.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> In this episode, we're continuing a special series during which we're exploring how to use technology to help you grow things that are NOT membership.

In the work that I do with clients, I'm most often talking about membership growth, but in the quest for that, organizations often find themselves needing more people power. Questions begin to bubble up about who will help with outreach and follow-up.

So listen in as I share 9 specific ways that technology can make it easier to grow your volunteer base.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12863467 Tue, 16 May 2023 18:00:00 -0500 1097 3 117 full false 8 Ways Technology Can Grow Your Donor Program 8 Ways Technology Can Grow Your Donor Program If you've been listening to this podcast for any length of time at all, you know that we talk about membership growth a lot, but there are actually LOTS of other things that membership organizations want to grow, too:  donations, sponsorships, volunteers, event attendees, certification holders, non-dues revenue, and more.

With this episode, we're kicking off a special series during which we'll explore how to use technology to help you grow things that are NOT membership.

We're starting this week with growing your donor program - attracting, engaging, and retaining more donors.

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> If you've been listening to this podcast for any length of time at all, you know that we talk about membership growth a lot, but there are actually LOTS of other things that membership organizations want to grow, too:  donations, sponsorships, volunteers, event attendees, certification holders, non-dues revenue, and more.

With this episode, we're kicking off a special series during which we'll explore how to use technology to help you grow things that are NOT membership.

We're starting this week with growing your donor program - attracting, engaging, and retaining more donors.

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12818594 Tue, 09 May 2023 19:00:00 -0500 1040 3 116 full false How Many New Prospects Did You Attract in Q1? How Many New Prospects Did You Attract in Q1? We're solidly into the 4th month of the year, which means there's an entire first quarter of progress in the rearview mirror. Often, the metrics that organizations look at most closely throughout the year is the number of members who have signed on or renewed. After all, these are the numbers that seem most directly connected to revenue.

Today, we're talking about a different number. How many PROSPECTS did you gain this quarter?

In this episode, we'll cover a few reasons why your organization should keep an eye on this metric.

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> We're solidly into the 4th month of the year, which means there's an entire first quarter of progress in the rearview mirror. Often, the metrics that organizations look at most closely throughout the year is the number of members who have signed on or renewed. After all, these are the numbers that seem most directly connected to revenue.

Today, we're talking about a different number. How many PROSPECTS did you gain this quarter?

In this episode, we'll cover a few reasons why your organization should keep an eye on this metric.

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12628521 Tue, 11 Apr 2023 08:00:00 -0500 590 3 115 full false Does Your Membership Organization Embrace Change? Does Your Membership Organization Embrace Change? This past week, I had the opportunity to be a guest on an episode of Radio-Free 501c with host Cecilia Sepp as part of her special series focused on the 21st Century Membership.

As I contemplated what being a "21st Century Membership" means in advance of the show, a few things came to mind.

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> This past week, I had the opportunity to be a guest on an episode of Radio-Free 501c with host Cecilia Sepp as part of her special series focused on the 21st Century Membership.

As I contemplated what being a "21st Century Membership" means in advance of the show, a few things came to mind.

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12431354 Tue, 14 Mar 2023 06:00:00 -0500 536 3 114 full false The 5 Stages of Tech Readiness The 5 Stages of Tech Readiness Last week, I spent some time consulting with a small membership organization about their tech options. They've been operating primarily on paper but are now exploring how to up-level in the coming year. Their new membership chair was a flurry of ideas and optimistic about possibilities. It was an exciting conversation.

As I stepped away from the conversation, I had to remind myself that, despite the energy of the moment, we had to be realistic about where this organization currently sits in their journey into technology and be cautious about jumping into something that could overwhelm their small team of volunteers.

That conversation was the inspiration for this week's episode. You see, there's a natural progression that typically needs to happen when organizations are considering new tech. If you skip over stages, you'll risk not having the necessary foundation in place to make the more advanced work successful. 

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Last week, I spent some time consulting with a small membership organization about their tech options. They've been operating primarily on paper but are now exploring how to up-level in the coming year. Their new membership chair was a flurry of ideas and optimistic about possibilities. It was an exciting conversation.

As I stepped away from the conversation, I had to remind myself that, despite the energy of the moment, we had to be realistic about where this organization currently sits in their journey into technology and be cautious about jumping into something that could overwhelm their small team of volunteers.

That conversation was the inspiration for this week's episode. You see, there's a natural progression that typically needs to happen when organizations are considering new tech. If you skip over stages, you'll risk not having the necessary foundation in place to make the more advanced work successful. 

I'll be curious to hear what you think.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12339922 Tue, 28 Feb 2023 06:00:00 -0600 1000 3 113 full false Uncommon Strategies for Member Engagement Uncommon Strategies for Member Engagement This week is another guest episode. This time, I’m joined by Amanda Lea Kaiser from Kaiser Insights. If Amanda’s name sounds familiar, it’s probably because she’s pretty well known in association circles, but it could also be because she appeared here on this podcast back in Episode 64. So if you listen today and want to hear more from her, you might scroll on back about 50 episodes and listen to that initial conversation, too.

Amanda is a member engagement speaker and she came on this episode to talk about her brand new book titled, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community. If you’re listening to this episode when it airs, you can actually get the book today because it’s officially being released today, February 14th.

Amanda and I share a passion for member engagement, so that’s the focus of today’s conversation.

Connect with Amanda
Website:  https://amandaleakaiser.com/book
Buy the Book:  https://www.amazon.com/dp/1774583267/ref=sr_1_1


Connect with Joy
Website:
joyofmembership.com
journeycare.app



]]> This week is another guest episode. This time, I’m joined by Amanda Lea Kaiser from Kaiser Insights. If Amanda’s name sounds familiar, it’s probably because she’s pretty well known in association circles, but it could also be because she appeared here on this podcast back in Episode 64. So if you listen today and want to hear more from her, you might scroll on back about 50 episodes and listen to that initial conversation, too.

Amanda is a member engagement speaker and she came on this episode to talk about her brand new book titled, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community. If you’re listening to this episode when it airs, you can actually get the book today because it’s officially being released today, February 14th.

Amanda and I share a passion for member engagement, so that’s the focus of today’s conversation.

Connect with Amanda
Website:  https://amandaleakaiser.com/book
Buy the Book:  https://www.amazon.com/dp/1774583267/ref=sr_1_1


Connect with Joy
Website:
joyofmembership.com
journeycare.app



]]> Joy Duling Buzzsprout-12188547 Tue, 14 Feb 2023 06:00:00 -0600 1033 3 112 full false Thinking About Switching Membership Software? Listen to This First Thinking About Switching Membership Software? Listen to This First This past week, Wild Apricot clients learned that a 25% price increase was coming to all pricing tiers in April. It's not unusual for companies to have to increase prices periodically, so this is to be expected. 

Yet, every time the price of technology goes up, boards start to wonder if they need to look around at what else is out there. If yours is feeling that urge, you'll likely be interested in this article that I first published back in January of 2022. It's just as relevant and timely this year.

If you are a Wild Apricot customer who is beginning to look at options, I encourage you to add JourneyCARE to your list of possibilities. I did a demonstration on Friday specifically highlighting the similarities and differences between the two platforms.

You can watch it here: https://joyofmembership.com/wild2023 (no registration required)


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> This past week, Wild Apricot clients learned that a 25% price increase was coming to all pricing tiers in April. It's not unusual for companies to have to increase prices periodically, so this is to be expected. 

Yet, every time the price of technology goes up, boards start to wonder if they need to look around at what else is out there. If yours is feeling that urge, you'll likely be interested in this article that I first published back in January of 2022. It's just as relevant and timely this year.

If you are a Wild Apricot customer who is beginning to look at options, I encourage you to add JourneyCARE to your list of possibilities. I did a demonstration on Friday specifically highlighting the similarities and differences between the two platforms.

You can watch it here: https://joyofmembership.com/wild2023 (no registration required)


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12188154 Tue, 07 Feb 2023 06:00:00 -0600 1108 3 111 full false Thinking About More Marketing? Do This First. Thinking About More Marketing? Do This First. Today, I have a special guest with me. It’s been a while since we’ve had a guest episode, so I hope you enjoy this conversation with Aron Murch. Aron is the Co-Owner of 2H Media.

Aron works with nonprofits in Ontario, focusing especially on building video-driven websites that reduce confusion and encourage engagement. He believes that you can increase your signups and improve member satisfaction by understanding what you members value… and that’s so true, isn’t it?

Because he’s a marketing expert, you might assume that he’d be here talking about what you should be doing in your marketing, but we actually talked about what you should do BEFORE you ramp up your marketing.

He clearly loves what he does and I think you’ll really enjoy this conversation. So let’s jump in…

Connect with Aron
Website:  https://2h.media/non-profits/
Email:  aron@2h.media


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Today, I have a special guest with me. It’s been a while since we’ve had a guest episode, so I hope you enjoy this conversation with Aron Murch. Aron is the Co-Owner of 2H Media.

Aron works with nonprofits in Ontario, focusing especially on building video-driven websites that reduce confusion and encourage engagement. He believes that you can increase your signups and improve member satisfaction by understanding what you members value… and that’s so true, isn’t it?

Because he’s a marketing expert, you might assume that he’d be here talking about what you should be doing in your marketing, but we actually talked about what you should do BEFORE you ramp up your marketing.

He clearly loves what he does and I think you’ll really enjoy this conversation. So let’s jump in…

Connect with Aron
Website:  https://2h.media/non-profits/
Email:  aron@2h.media


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12096343 Tue, 31 Jan 2023 06:00:00 -0600 1017 3 110 full false What to Do with Inactive Contacts in Your Member Database What to Do with Inactive Contacts in Your Member Database Do you have contacts who have just been sitting in your database for months, maybe even years, without ever becoming a member?

Some organizations keep those old contacts on their list forever. Other organizations are constantly trying to clear their databases out because the cost of their membership software is based on the number of contacts.

My recommendation for clients lies in-between those two approaches. In this week's episode, I share the 3 options I suggest for handling old, inactive contacts.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Do you have contacts who have just been sitting in your database for months, maybe even years, without ever becoming a member?

Some organizations keep those old contacts on their list forever. Other organizations are constantly trying to clear their databases out because the cost of their membership software is based on the number of contacts.

My recommendation for clients lies in-between those two approaches. In this week's episode, I share the 3 options I suggest for handling old, inactive contacts.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12096492 Tue, 24 Jan 2023 06:00:00 -0600 666 3 109 full false Why Won't Members Join? Why Won't Members Join? Raise your hand if you’ve ever wondered why the heck people think that what your organization does is brilliant, but they still don’t become a member.

Go ahead, raise those hands. I’ll wait.

If your hand is now raised, you are in good company. In fact, getting interested people to decide “yes” is something that challenges a lot of membership-based organizations. There may be hundreds of potential members who sit on a mailing list, attend an organization’s hosted events, and keep an eye on what’s happening without ever officially becoming a member.

In this episode, I share 7 reasons why your prospective members might not be joining. Take a listen and see which ones might apply to your organization.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Raise your hand if you’ve ever wondered why the heck people think that what your organization does is brilliant, but they still don’t become a member.

Go ahead, raise those hands. I’ll wait.

If your hand is now raised, you are in good company. In fact, getting interested people to decide “yes” is something that challenges a lot of membership-based organizations. There may be hundreds of potential members who sit on a mailing list, attend an organization’s hosted events, and keep an eye on what’s happening without ever officially becoming a member.

In this episode, I share 7 reasons why your prospective members might not be joining. Take a listen and see which ones might apply to your organization.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

]]> Joy Duling Buzzsprout-12054866 Tue, 17 Jan 2023 06:00:00 -0600 1026 3 108 full false What Will Be Different in 2023? What Will Be Different in 2023? For many organizations, this time of year is when things get "real". You can see whether revenue went up or down. You can see whether you have more members or less. 

This means that this is the time of year when it makes sense to consider if these are the same results that you want next year.  In this episode, I share 3 questions that organizations should be asking as one year winds down and the new one begins.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

Download The Journey Roadmap:
https://journeycare.app/roadmap


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> For many organizations, this time of year is when things get "real". You can see whether revenue went up or down. You can see whether you have more members or less. 

This means that this is the time of year when it makes sense to consider if these are the same results that you want next year.  In this episode, I share 3 questions that organizations should be asking as one year winds down and the new one begins.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

Download The Journey Roadmap:
https://journeycare.app/roadmap


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11899475 Tue, 20 Dec 2022 06:00:00 -0600 598 3 107 full false Using Live Events to Attract More Members Using Live Events to Attract More Members Recently, my team and I provided event support for a client that was hosting its first "back-to-live" Conference after a pandemic hiatus.  Along the way, I noted a few things that could be woven into the experience next time that will likely  have an impact on membership growth. Listen in to catch what those are.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Recently, my team and I provided event support for a client that was hosting its first "back-to-live" Conference after a pandemic hiatus.  Along the way, I noted a few things that could be woven into the experience next time that will likely  have an impact on membership growth. Listen in to catch what those are.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11775630 Tue, 29 Nov 2022 06:00:00 -0600 727 3 106 full false Membership Growth: Are You a One-Hit 'Wanderer'? Membership Growth: Are You a One-Hit 'Wanderer'? In this week's episode of The Joy of Membership Podcast, we're diving into how you can turn a seemingly dead-end opportunity for new members into a membership growth opportunity. All you have to do? A little follow-up! Take a listen and let me know if you're interested in adding some automation features to your membership practices.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> In this week's episode of The Joy of Membership Podcast, we're diving into how you can turn a seemingly dead-end opportunity for new members into a membership growth opportunity. All you have to do? A little follow-up! Take a listen and let me know if you're interested in adding some automation features to your membership practices.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11581699 Tue, 01 Nov 2022 06:00:00 -0500 814 3 105 full false Attract New Members with Discovery Magnets Attract New Members with Discovery Magnets New members: We all want them. But when it comes to attracting new potential members, is your organization falling short? In this week's episode of The Joy of Membership Podcast, I dive into five types Discovery Magnets (more commonly known as lead magnets) that can drive reach and new member leads for your organization. As always, after you tune in, feel free to reach out with any questions. I'd love to get to know you and the work you do!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> New members: We all want them. But when it comes to attracting new potential members, is your organization falling short? In this week's episode of The Joy of Membership Podcast, I dive into five types Discovery Magnets (more commonly known as lead magnets) that can drive reach and new member leads for your organization. As always, after you tune in, feel free to reach out with any questions. I'd love to get to know you and the work you do!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11537906 Tue, 25 Oct 2022 06:00:00 -0500 731 3 104 full false Your Roadmap to Growth (Part 3 of 3) Your Roadmap to Growth (Part 3 of 3) This week, I'm wrapping up the 3-part series called "The Roadmap to Membership Growth". This has officially served as the kick-off for Season 3 of the podcast, and this is Episode 103!

If you missed the first six growth practices in The Roadmap to Membership Growth, be sure to flip back and listen to Episode 101 and 102. It's not that the practices have to be implemented in any particular order, but you'll find that there's context in the first two episodes that might be helpful to this one.

Connect with Joy
Website:
joyofmembership.com
journeycare.app


Download The Roadmap to Growth (PDF):
https://journeycare.app/roadmap

]]> This week, I'm wrapping up the 3-part series called "The Roadmap to Membership Growth". This has officially served as the kick-off for Season 3 of the podcast, and this is Episode 103!

If you missed the first six growth practices in The Roadmap to Membership Growth, be sure to flip back and listen to Episode 101 and 102. It's not that the practices have to be implemented in any particular order, but you'll find that there's context in the first two episodes that might be helpful to this one.

Connect with Joy
Website:
joyofmembership.com
journeycare.app


Download The Roadmap to Growth (PDF):
https://journeycare.app/roadmap

]]> Joy Duling Buzzsprout-11475929 Tue, 11 Oct 2022 06:00:00 -0500 827 3 103 full false Your Roadmap to Growth (Part 2 of 3) Your Roadmap to Growth (Part 2 of 3) Ready for the next leg of our Membership Growth Itinerary?! Today's podcast is a brief overview of the second grouping of growth practices (remember - there are 9!) to achieve membership growth. If you missed last week's episode, listen in here, then come back and dive into ways your organization can improve member experience to achieve growth!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Ready for the next leg of our Membership Growth Itinerary?! Today's podcast is a brief overview of the second grouping of growth practices (remember - there are 9!) to achieve membership growth. If you missed last week's episode, listen in here, then come back and dive into ways your organization can improve member experience to achieve growth!


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11432946 Tue, 04 Oct 2022 06:00:00 -0500 775 3 102 full false Your Roadmap to Growth (Part 1 of 3) Your Roadmap to Growth (Part 1 of 3) It's your official welcome to Season 3 of the Joy of Membership Podcast!

In Season 1, you heard many interviews with membership leaders, exploring why they’re here, how they are being helpful to their audience, and what they’ve learned along the way.  In Season 2, we explored lots of different CAREpoints...where what you do and how you do it makes a difference.

And now, in Season 3, we’re embarking on the next leg of our journey together: your roadmap to growth. Just like a real-life road trip where there is an itinerary to plan, things that you need to pack in your suitcase, and adventures both expected and unexpected that come up along the way, the same is true about your road trip to growth.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> It's your official welcome to Season 3 of the Joy of Membership Podcast!

In Season 1, you heard many interviews with membership leaders, exploring why they’re here, how they are being helpful to their audience, and what they’ve learned along the way.  In Season 2, we explored lots of different CAREpoints...where what you do and how you do it makes a difference.

And now, in Season 3, we’re embarking on the next leg of our journey together: your roadmap to growth. Just like a real-life road trip where there is an itinerary to plan, things that you need to pack in your suitcase, and adventures both expected and unexpected that come up along the way, the same is true about your road trip to growth.


Connect with Joy
Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11390387 Tue, 27 Sep 2022 06:00:00 -0500 1010 3 101 full false Rogue Chapters: Cecilia Sepp Rogue Chapters: Cecilia Sepp This week, Cecilia Sepp (founder of Rogue Tulips Nonprofit Consulting & Association Management Services) chats with us about how relations between local chapters and national organizations can and SHOULD work together.  Cecilia has spent her entire career in the nonprofit arena - in association staff positions, as a high-level consultant, and volunteer. AKA she knows what she's talking about!


Connect with Cecilia:
www.roguetulips.com
https://www.roguetulips.com/rfp-form
https://anchor.fm/cecilia-sepp


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> This week, Cecilia Sepp (founder of Rogue Tulips Nonprofit Consulting & Association Management Services) chats with us about how relations between local chapters and national organizations can and SHOULD work together.  Cecilia has spent her entire career in the nonprofit arena - in association staff positions, as a high-level consultant, and volunteer. AKA she knows what she's talking about!


Connect with Cecilia:
www.roguetulips.com
https://www.roguetulips.com/rfp-form
https://anchor.fm/cecilia-sepp


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11295093 Tue, 20 Sep 2022 06:00:00 -0500 1903 2 100 full false Want Membership Growth? Marketing Is Not the Answer Want Membership Growth? Marketing Is Not the Answer As Fall approaches (here in the US), it's the time of year that many organizations turn their focus to member recruitment. Whether it's an annual membership drive, a member-to-member referral campaign, or a growth effort conducted alongside conference registration, it's typically all-hands on-deck to work toward growing the organization's membership for the new calendar year.

When growth is the goal, the natural inclination is to lean into marketing. Where can we get the word out? What channels can we use to reach new people? Do we need to re-tune our messaging to attract new attention?

Yet, the truth is that marketing, in the vast majority of cases, isn't actually what grows an organization.



Connect with Joy:

Website:
joyofmembership.com
journeycare.app

The Fastest Path to Growth Challenge:
joyofmembership.com/challenge 

]]> As Fall approaches (here in the US), it's the time of year that many organizations turn their focus to member recruitment. Whether it's an annual membership drive, a member-to-member referral campaign, or a growth effort conducted alongside conference registration, it's typically all-hands on-deck to work toward growing the organization's membership for the new calendar year.

When growth is the goal, the natural inclination is to lean into marketing. Where can we get the word out? What channels can we use to reach new people? Do we need to re-tune our messaging to attract new attention?

Yet, the truth is that marketing, in the vast majority of cases, isn't actually what grows an organization.



Connect with Joy:

Website:
joyofmembership.com
journeycare.app

The Fastest Path to Growth Challenge:
joyofmembership.com/challenge 

]]> Joy Duling Buzzsprout-11315302 Tue, 13 Sep 2022 21:00:00 -0500 543 2 99 full false Addressing Member Preferences in Your Member Experience Addressing Member Preferences in Your Member Experience Although your members share a common interest or passion, that doesn't mean they share the same brain. Every person is different, so making sure you address member preferences within your member experience will help your current (and future) members feel at home within your organization.

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Although your members share a common interest or passion, that doesn't mean they share the same brain. Every person is different, so making sure you address member preferences within your member experience will help your current (and future) members feel at home within your organization.

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11218960 Tue, 30 Aug 2022 06:00:00 -0500 444 2 98 full false Membership Technology: It's Not Really About Your Website Membership Technology: It's Not Really About Your Website On this week's episode of The Joy of Membership Podcast, I'm diving into some different ways that technology benefits your organization. While your website is undoubtedly important to the work you do, there are other elements of technology that could potentially make a HUGE impact within your membership. Take a listen and let me know what you think!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> On this week's episode of The Joy of Membership Podcast, I'm diving into some different ways that technology benefits your organization. While your website is undoubtedly important to the work you do, there are other elements of technology that could potentially make a HUGE impact within your membership. Take a listen and let me know what you think!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Buzzsprout-11169446 Tue, 23 Aug 2022 06:00:00 -0500 787 2 97 full false Is Your Membership Software Vendor a Friend or Foe? Is Your Membership Software Vendor a Friend or Foe? No matter how great your membership software is, without reliable and honest customer service, you'll be left dissatisfied. I've been listening to many issues from clients and new inquiries about their current software vendor, and it makes me sad that a tool (designed to HELP) is truly causing more issues within an organization.
If you think you may be in a bad relationship with your membership software vendor, I'm sharing some red flag signs it's time to break it off and find something that truly serves you, your organization, and your members. Take a listen, and let me know if you're needing some recommendations on the software options available!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> No matter how great your membership software is, without reliable and honest customer service, you'll be left dissatisfied. I've been listening to many issues from clients and new inquiries about their current software vendor, and it makes me sad that a tool (designed to HELP) is truly causing more issues within an organization.
If you think you may be in a bad relationship with your membership software vendor, I'm sharing some red flag signs it's time to break it off and find something that truly serves you, your organization, and your members. Take a listen, and let me know if you're needing some recommendations on the software options available!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth.

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Buzzsprout-11126571 Tue, 16 Aug 2022 06:00:00 -0500 626 2 96 full false Have Member Communication Preferences Changed? Have Member Communication Preferences Changed? Remember how great it was when the cell phone went mainstream, and you could, for the most part, get ahold of anyone anywhere? Now with smartphones, there's a boom in ways to get ahold of people without needing to use your voice. Super convenient, if you're into that sort of thing...but what about your members? As always, when developing tools to best serve your organization, you should think of members first. How do your members want to communicate with you? Have you asked recently? Take a listen to today's episode to learn about some questions you can ask, and also how to meet members where they want to be, even if it seems out of your wheelhouse!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Remember how great it was when the cell phone went mainstream, and you could, for the most part, get ahold of anyone anywhere? Now with smartphones, there's a boom in ways to get ahold of people without needing to use your voice. Super convenient, if you're into that sort of thing...but what about your members? As always, when developing tools to best serve your organization, you should think of members first. How do your members want to communicate with you? Have you asked recently? Take a listen to today's episode to learn about some questions you can ask, and also how to meet members where they want to be, even if it seems out of your wheelhouse!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11088483 Tue, 09 Aug 2022 06:00:00 -0500 623 2 95 full false Membership Growth: Well, That Was Easier Membership Growth: Well, That Was Easier  Let me ask an obvious question... do you ever wish that it was easier to grow your membership?  Today, I share five things that might be making growth more difficult to achieve than it should be. 


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

The Fastest Path to Growth Challenge
Boost Your Member Recruitment in Less Than 90 Days... without Getting Bogged Down by Internal Discussions, Lost in Tech, or Overwhelmed by Process
https://challenge.journeycare.app

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]>  Let me ask an obvious question... do you ever wish that it was easier to grow your membership?  Today, I share five things that might be making growth more difficult to achieve than it should be. 


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

The Fastest Path to Growth Challenge
Boost Your Member Recruitment in Less Than 90 Days... without Getting Bogged Down by Internal Discussions, Lost in Tech, or Overwhelmed by Process
https://challenge.journeycare.app

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11053701 Tue, 02 Aug 2022 06:00:00 -0500 823 2 94 full false Is There a Right Way to Do *This* in Membership? Is There a Right Way to Do *This* in Membership? When you're growing membership within your organization, you want to be sure you're using the most effective and efficient practices and platforms for YOUR membership. What works for some may not work for you, and vice versa. A great way to discover new options for how to do things, or where to do them, is by using membership benchmark data.

Take a listen as I share a few ways to harness the power of data to ensure you're making the best decisions for your membership!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> When you're growing membership within your organization, you want to be sure you're using the most effective and efficient practices and platforms for YOUR membership. What works for some may not work for you, and vice versa. A great way to discover new options for how to do things, or where to do them, is by using membership benchmark data.

Take a listen as I share a few ways to harness the power of data to ensure you're making the best decisions for your membership!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-11012078 Tue, 26 Jul 2022 06:00:00 -0500 629 2 93 full false Using eLearning in Every Stage of the Member Journey: Dan Streeter Using eLearning in Every Stage of the Member Journey: Dan Streeter Hi there, and welcome to this week's episode of The Joy of Membership Podcast! I'm chatting about all things eLearning with my guest, Dan Streeter.
As the Vice President of Learning Strategy & Development at Blue Sky eLearn, Dan Streeter leads a world-class team of instructional design professionals that enable nonprofits, associations, and businesses to build exceptional learning content.
Dan became an expert in learning, instructional design, and presentation delivery through his over 20 years of experience as an award-winning public education teacher, administrator, and entrepreneur. Dan founded IMPART Learning Solutions which was acquired by and became a division of Blue Sky eLearn in January of 2020.

Connect with Dan:

email: dstreeter@blueskyelearn.com
LinkedIn
Website: https://www.blueskyelearn.com/


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Hi there, and welcome to this week's episode of The Joy of Membership Podcast! I'm chatting about all things eLearning with my guest, Dan Streeter.
As the Vice President of Learning Strategy & Development at Blue Sky eLearn, Dan Streeter leads a world-class team of instructional design professionals that enable nonprofits, associations, and businesses to build exceptional learning content.
Dan became an expert in learning, instructional design, and presentation delivery through his over 20 years of experience as an award-winning public education teacher, administrator, and entrepreneur. Dan founded IMPART Learning Solutions which was acquired by and became a division of Blue Sky eLearn in January of 2020.

Connect with Dan:

email: dstreeter@blueskyelearn.com
LinkedIn
Website: https://www.blueskyelearn.com/


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10956868 Tue, 19 Jul 2022 06:00:00 -0500 1863 2 92 full false Creating Change Through Membership: Marie Bigham Creating Change Through Membership: Marie Bigham I'm excited to share today my conversation with Marie Bigham, Founder and Executive Director of ACCEPT (Admissions Community Cultivating Equity & Peace Today), an advocacy group and community that centers racial justice in the college admissions process and profession. 
Recently named a “Global Game Changer” by Facebook, Marie is a national leader in college admission redesign and reform. In 2018, ACCEPT received the Excellence in Education Award from the National Association for College Admissions Counseling, awarded to “those who use their prominence to advance equity and access in education.”


Connect with Marie:

Facebook: https://www.facebook.com/groups/acceptgroup
Twitter: https://twitter.com/AcceptGroup
Website: https://www.acceptgroup.org/


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> I'm excited to share today my conversation with Marie Bigham, Founder and Executive Director of ACCEPT (Admissions Community Cultivating Equity & Peace Today), an advocacy group and community that centers racial justice in the college admissions process and profession. 
Recently named a “Global Game Changer” by Facebook, Marie is a national leader in college admission redesign and reform. In 2018, ACCEPT received the Excellence in Education Award from the National Association for College Admissions Counseling, awarded to “those who use their prominence to advance equity and access in education.”


Connect with Marie:

Facebook: https://www.facebook.com/groups/acceptgroup
Twitter: https://twitter.com/AcceptGroup
Website: https://www.acceptgroup.org/


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10831877 Tue, 28 Jun 2022 06:00:00 -0500 1547 2 91 full false Can Membership Growth Be Easy? Can Membership Growth Be Easy? I'm back this week with more goodies on membership growth, because ultimately that's what organizations need. Today, I'm focusing on a big piece of the membership growth puzzle: hidden opportunities to engage new members. Take a listen to the episode, and if you've had success with any of these areas of member recruitment I'd love to hear about your experience!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> I'm back this week with more goodies on membership growth, because ultimately that's what organizations need. Today, I'm focusing on a big piece of the membership growth puzzle: hidden opportunities to engage new members. Take a listen to the episode, and if you've had success with any of these areas of member recruitment I'd love to hear about your experience!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10785406 Tue, 21 Jun 2022 06:00:00 -0500 855 2 90 full false Celebrating Wins in Membership Growth Celebrating Wins in Membership Growth Do you ever get so bogged down in plowing ahead on your work that you forget to celebrate the little wins? (I think I already know that answer!)
Often times we set major goals but forget about the micro-goals we achieve getting to that finish line. In today's episode, I'm sharing ways YOU and your organization can celebrate your wins in membership growth. Take a listen and let me know what wins you've experienced recently!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Do you ever get so bogged down in plowing ahead on your work that you forget to celebrate the little wins? (I think I already know that answer!)
Often times we set major goals but forget about the micro-goals we achieve getting to that finish line. In today's episode, I'm sharing ways YOU and your organization can celebrate your wins in membership growth. Take a listen and let me know what wins you've experienced recently!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10760371 Tue, 14 Jun 2022 06:00:00 -0500 608 2 89 full false Creating Engaging Experiences with The Legacy Dinner with Denise Logan Creating Engaging Experiences with The Legacy Dinner with Denise Logan This week, I'm excited to welcome Denise Logan! With her background as a lawyer, mental health professional, and business owner, she's worked with hundreds of business owners and executives to navigate selling their businesses and moving on to the next phase of life. She's sharing an awesome concept for establishing trust within your membership, and I can't wait for you to hear all about it!


Connect with Denise:

Socials:
Twitter: @deniseloganusa
LinkedIn: https://www.linkedin.com/in/deniselogan

Website:
www.deniselogan.com

Book:
The Seller’s Journey: A Business Fable about Navigating the Emotional Obstacles to Selling Your Business (available on Denise’s website www.deniselogan.com or in Kindle/Audible on Amazon

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> This week, I'm excited to welcome Denise Logan! With her background as a lawyer, mental health professional, and business owner, she's worked with hundreds of business owners and executives to navigate selling their businesses and moving on to the next phase of life. She's sharing an awesome concept for establishing trust within your membership, and I can't wait for you to hear all about it!


Connect with Denise:

Socials:
Twitter: @deniseloganusa
LinkedIn: https://www.linkedin.com/in/deniselogan

Website:
www.deniselogan.com

Book:
The Seller’s Journey: A Business Fable about Navigating the Emotional Obstacles to Selling Your Business (available on Denise’s website www.deniselogan.com or in Kindle/Audible on Amazon

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10680161 Tue, 07 Jun 2022 06:00:00 -0500 1769 2 88 full false "The Fastest Path to Growth" Member Recruitment Challenge "The Fastest Path to Growth" Member Recruitment Challenge On this episode of The Joy of Membership Podcast, I'm sharing information on a new resource designed for established memberships. If your membership growth numbers remain stagnant (or even regress), "The Fastest Path to Growth" Member Recruitment Challenge is definitely designed for you. Take a listen as I explain this 12-week program that walks you through identifying your membership growth challenges and how to address them!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> On this episode of The Joy of Membership Podcast, I'm sharing information on a new resource designed for established memberships. If your membership growth numbers remain stagnant (or even regress), "The Fastest Path to Growth" Member Recruitment Challenge is definitely designed for you. Take a listen as I explain this 12-week program that walks you through identifying your membership growth challenges and how to address them!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10680077 Tue, 31 May 2022 06:00:00 -0500 823 2 87 full false Why All-in-One Membership Software Might Not Be Right for You Why All-in-One Membership Software Might Not Be Right for You Today on The Joy of Membership Podcast, we're talking about the membership software unicorn...an all-in-one software that truly is all-in-one. If your organization has unique needs, then an all-inclusive software may not actually have all that you need or want. Take a listen to some of the problems my clients have run into with all-in-one membership software!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Today on The Joy of Membership Podcast, we're talking about the membership software unicorn...an all-in-one software that truly is all-in-one. If your organization has unique needs, then an all-inclusive software may not actually have all that you need or want. Take a listen to some of the problems my clients have run into with all-in-one membership software!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10615001 Tue, 24 May 2022 06:00:00 -0500 890 2 86 full false 12 Telltale Signs You Need a Membership Site Redesign 12 Telltale Signs You Need a Membership Site Redesign Welcome back to The Joy of Membership Podcast! This week, I'm sharing some insight into one of the more popular needs of my clients: website redesign. Membership sites are so much more than just a pretty face (although that's important, too!). Take a listen as I share a few ways you know it's time to redesign your membership site!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Welcome back to The Joy of Membership Podcast! This week, I'm sharing some insight into one of the more popular needs of my clients: website redesign. Membership sites are so much more than just a pretty face (although that's important, too!). Take a listen as I share a few ways you know it's time to redesign your membership site!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10609682 Tue, 17 May 2022 06:00:00 -0500 1318 2 85 full false 10 Ways to Use Certificates for Your Members (That Aren't Training) 10 Ways to Use Certificates for Your Members (That Aren't Training) In today's episode of The Joy of Membership Podcast, I dive into how delivering certificates to your members (for things besides completing a training) can add to the member experience. The best part? Certificate-based recognition DOESN'T have to add to your plate...just your members' satisfaction!

Birthday playlist that I mention during this episode:
https://open.spotify.com/playlist/1rss5CXZhpHSd8n6u6OYHW


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> In today's episode of The Joy of Membership Podcast, I dive into how delivering certificates to your members (for things besides completing a training) can add to the member experience. The best part? Certificate-based recognition DOESN'T have to add to your plate...just your members' satisfaction!

Birthday playlist that I mention during this episode:
https://open.spotify.com/playlist/1rss5CXZhpHSd8n6u6OYHW


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10559727 Tue, 10 May 2022 06:00:00 -0500 1019 2 84 full false The Art of Remembering The Art of Remembering We all know how great it feels when someone pays attention to the small things. Your members are no different. When you start to focus on little details that will build connections to your members, you deliver the ultimate member experience while also helping them feel like you TRULY see them. I'm sharing three big steps to remembering the small stuff, which to someone else can be the big stuff!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> We all know how great it feels when someone pays attention to the small things. Your members are no different. When you start to focus on little details that will build connections to your members, you deliver the ultimate member experience while also helping them feel like you TRULY see them. I'm sharing three big steps to remembering the small stuff, which to someone else can be the big stuff!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10511528 Tue, 03 May 2022 06:00:00 -0500 973 2 83 full false Members Want the Taco Bell in Front of Them, Not Behind Members Want the Taco Bell in Front of Them, Not Behind Thanks for checking out this week's episode of The Joy of Membership Podcast! You read the episode title correctly...and now you're probably wondering, "What does Taco Bell have to do with membership?!" I promise there's a personal connection, and if you have a few minutes I think this quick analogy can really pack a punch! Take a listen and let me know your thoughts!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Thanks for checking out this week's episode of The Joy of Membership Podcast! You read the episode title correctly...and now you're probably wondering, "What does Taco Bell have to do with membership?!" I promise there's a personal connection, and if you have a few minutes I think this quick analogy can really pack a punch! Take a listen and let me know your thoughts!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10486554 Tue, 26 Apr 2022 06:00:00 -0500 466 2 82 full false Membership Pricing: Is Your Membership Worth It? Membership Pricing: Is Your Membership Worth It? Has the price of your membership ever caused your organization some turmoil? If so, this week's episode of The Joy of Membership Podcast will be helpful for you! Today, I'm diving into value-driven marketing, and how the way you frame your membership can make all the difference when it comes to charging your worth!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Has the price of your membership ever caused your organization some turmoil? If so, this week's episode of The Joy of Membership Podcast will be helpful for you! Today, I'm diving into value-driven marketing, and how the way you frame your membership can make all the difference when it comes to charging your worth!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Buzzsprout-10424713 Tue, 19 Apr 2022 06:00:00 -0500 753 2 81 full false What It Really Takes to Grow a Membership What It Really Takes to Grow a Membership In this 80th episode of The Joy of Membership Podcast, we're diving into the #1 problem nearly all organizations who come to me are trying to solve: How do we grow our membership? Oftentimes, my clients are initially asking for help with a surface problem that eventually leads us down the road of, "Why aren't people joining?" I think you'll really enjoy my framework to ensure that membership growth is not a chronic pain, but a recurring success within your membership!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> In this 80th episode of The Joy of Membership Podcast, we're diving into the #1 problem nearly all organizations who come to me are trying to solve: How do we grow our membership? Oftentimes, my clients are initially asking for help with a surface problem that eventually leads us down the road of, "Why aren't people joining?" I think you'll really enjoy my framework to ensure that membership growth is not a chronic pain, but a recurring success within your membership!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Finding value in this podcast?  Consider leaving a rating or review at joyofmembership.com/review

]]> Joy Duling Buzzsprout-10400423 Tue, 12 Apr 2022 06:00:00 -0500 1008 2 80 full false Is Membership Growth Sluggish? Time to Spring Clean! Is Membership Growth Sluggish? Time to Spring Clean! In today's episode of The Joy of Membership Podcast, I'm ready to embrace spring! And I'll be sharing five ways for you to reenergize your membership if you're feeling that growth is a bit stagnant. After all, spring is a time for clean, fresh beginnings. With these five steps, your membership will feel ready to attract all the right people at just the right time.


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change.  The end result?  Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> In today's episode of The Joy of Membership Podcast, I'm ready to embrace spring! And I'll be sharing five ways for you to reenergize your membership if you're feeling that growth is a bit stagnant. After all, spring is a time for clean, fresh beginnings. With these five steps, your membership will feel ready to attract all the right people at just the right time.


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

25 CAREpoints Checklist:
https://journeycare.app/carepoints-pdf

Download The Journey Roadmap:
https://journeycare.app/roadmap

The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change.  The end result?  Faster joins, more enthusiastic engagement, and renewals that happen without hesitation.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-10377748 Tue, 05 Apr 2022 06:00:00 -0500 888 2 79 full false 5 Ways to Warm Up Member Renewals 5 Ways to Warm Up Member Renewals Member retention: without it, your organization is in a constant cycle of onboarding and trying to establish consistency. Today on the Podcast, I'm sharing how you can strategically connect with your current members as the renewal period draws closer for their membership subscription. As you'll hear, I call this the "Pre-Renewal" Warm-Up, and I'm confident with these 5 strategies your current members will have no problem clicking that renew button when the time comes!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Member retention: without it, your organization is in a constant cycle of onboarding and trying to establish consistency. Today on the Podcast, I'm sharing how you can strategically connect with your current members as the renewal period draws closer for their membership subscription. As you'll hear, I call this the "Pre-Renewal" Warm-Up, and I'm confident with these 5 strategies your current members will have no problem clicking that renew button when the time comes!

Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-10292094 Tue, 22 Mar 2022 06:00:00 -0500 857 2 78 full false How to Get More Referrals from Members How to Get More Referrals from Members Today on the Joy of Membership Podcast, we're diving into how relationships and connections outside of your membership can be harnessed to grow your members. Yep, we're diving into member-driven referrals! From how to encourage members to share about your organization to delivering an awesome funnel for referred potential clients to join, this episode talks about the essentials in creating a thriving referral program...without adding a ton of work to your plate!



Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Today on the Joy of Membership Podcast, we're diving into how relationships and connections outside of your membership can be harnessed to grow your members. Yep, we're diving into member-driven referrals! From how to encourage members to share about your organization to delivering an awesome funnel for referred potential clients to join, this episode talks about the essentials in creating a thriving referral program...without adding a ton of work to your plate!



Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-10203146 Tue, 08 Mar 2022 06:00:00 -0600 697 2 77 full false How to Create a New Member Orientation How to Create a New Member Orientation This week's Joy of Membership Podcast episode is a timely follow-up to last week's topic on Member Onboarding because I received a few questions. I thought it would make sense to go just a bit deeper into one specific tactic that you can include in the onboarding that you offer. That is, doing an actual member orientation. Now some organizations do orientations live, like they'll have new members come early to a meeting or they'll host an online orientation once a month, but I really love the idea of giving new members a specific space inside your members' area where they'll find exactly what they need to know to get started right. Think of it like a mini-course...and something that they can pop back into in the future if they need a refresher!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week's Joy of Membership Podcast episode is a timely follow-up to last week's topic on Member Onboarding because I received a few questions. I thought it would make sense to go just a bit deeper into one specific tactic that you can include in the onboarding that you offer. That is, doing an actual member orientation. Now some organizations do orientations live, like they'll have new members come early to a meeting or they'll host an online orientation once a month, but I really love the idea of giving new members a specific space inside your members' area where they'll find exactly what they need to know to get started right. Think of it like a mini-course...and something that they can pop back into in the future if they need a refresher!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-10145607 Tue, 01 Mar 2022 06:00:00 -0600 1081 2 76 full false Beyond the Welcome Letter: Onboarding New Members the Right Way Beyond the Welcome Letter: Onboarding New Members the Right Way On this week's episode of The Joy of Membership Podcast, we're talking about member onboarding. You captured your new members attention...after all, they are now members! Your onboarding is the first experience your new members have with your organization, and in today's episode I'm sharing a few ways to ensure that experience is effective and memorable!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> On this week's episode of The Joy of Membership Podcast, we're talking about member onboarding. You captured your new members attention...after all, they are now members! Your onboarding is the first experience your new members have with your organization, and in today's episode I'm sharing a few ways to ensure that experience is effective and memorable!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-10119651 Tue, 22 Feb 2022 06:00:00 -0600 981 2 75 full false Donor Relationships: Stephanie Cory Donor Relationships: Stephanie Cory As membership leaders, you know how important donors and their contributions are to making your membership strong. In today's episode, you get to hear from Stephanie Cory, a nonprofit trainer, consultant, and board member, about her experience with donors and maintaining relationships.

I hope you take away a few new ideas and enjoy listening to today's guest interview. Let me know your thoughts, and be sure to subscribe to The Joy of Membership Podcast so you don't miss an episode!


Connect with Stephanie:

www.stephaniecory.com
www.afpbrandywine.org
www.jlwilmington.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> As membership leaders, you know how important donors and their contributions are to making your membership strong. In today's episode, you get to hear from Stephanie Cory, a nonprofit trainer, consultant, and board member, about her experience with donors and maintaining relationships.

I hope you take away a few new ideas and enjoy listening to today's guest interview. Let me know your thoughts, and be sure to subscribe to The Joy of Membership Podcast so you don't miss an episode!


Connect with Stephanie:

www.stephaniecory.com
www.afpbrandywine.org
www.jlwilmington.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-10067284 Tue, 15 Feb 2022 06:00:00 -0600 1274 2 74 full false 4 Reasons New Members Won't Join 4 Reasons New Members Won't Join Welcome back to the Joy of Membership Podcast! This episode is focusing on a frustrating topic when it comes to leading a membership: lack of new members. As a membership leader, you spend so much time trying to attract new members. When those efforts seem to fall flat, it is daunting. To help get you past those issues, I'm sharing four common reasons why potential members might be holding back on joining your membership.


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Welcome back to the Joy of Membership Podcast! This episode is focusing on a frustrating topic when it comes to leading a membership: lack of new members. As a membership leader, you spend so much time trying to attract new members. When those efforts seem to fall flat, it is daunting. To help get you past those issues, I'm sharing four common reasons why potential members might be holding back on joining your membership.


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-10019002 Tue, 08 Feb 2022 06:00:00 -0600 788 2 73 full false Is Managing Your Membership Too Complicated? Is Managing Your Membership Too Complicated? It's another episode of The Joy of Membership Podcast coming your way! In today's episode, I'm sharing a very universal commonality between the organizations, non-profits, and trade groups I work with: the way they are managing membership is too complicated!

Whether it's because they are short-staffed, or maybe have too many people in on a single process, the membership management can look a bit messy. Take a listen to some of the red flags (do any resonate with you?). I'm also sharing a few ways you can make simple changes in the managing of your membership and still see major benefits!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new

]]> It's another episode of The Joy of Membership Podcast coming your way! In today's episode, I'm sharing a very universal commonality between the organizations, non-profits, and trade groups I work with: the way they are managing membership is too complicated!

Whether it's because they are short-staffed, or maybe have too many people in on a single process, the membership management can look a bit messy. Take a listen to some of the red flags (do any resonate with you?). I'm also sharing a few ways you can make simple changes in the managing of your membership and still see major benefits!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new

]]> Joy Duling Buzzsprout-9965247 Tue, 01 Feb 2022 06:00:00 -0600 911 2 72 full false 5 Things Your Membership Software Should be Doing for You 5 Things Your Membership Software Should be Doing for You Welcome back to The Joy of Membership Podcast! Today, we're diving into a subject that, while not necessarily the most glamorous, can make a BIG difference on membership efficiency. I'm talking about the most important features a membership software can provide to your membership, and in turn, your members.

Whether you're looking for a software program or are wanting to measure your current program, this episode has the 5 must-dos to get the most out of your software!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Welcome back to The Joy of Membership Podcast! Today, we're diving into a subject that, while not necessarily the most glamorous, can make a BIG difference on membership efficiency. I'm talking about the most important features a membership software can provide to your membership, and in turn, your members.

Whether you're looking for a software program or are wanting to measure your current program, this episode has the 5 must-dos to get the most out of your software!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9924541 Tue, 25 Jan 2022 06:00:00 -0600 1019 2 71 full false 3 Types of Strategic Partners for Your Membership 3 Types of Strategic Partners for Your Membership In today's episode, we're diving into the purpose and value behind strategic partnerships. When you find (and keep) strategic partners for your organization, you simultaneously provide more value to your members AND boost the incoming financial revenue.

This episode is great for those of you who aren't sure who or where to start finding opportunities for partnerships. I'm discussing 3 types of strategic partners that are ideal for creating win-win-win relationships - creating value for the partner, for your members, and for you.



Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> In today's episode, we're diving into the purpose and value behind strategic partnerships. When you find (and keep) strategic partners for your organization, you simultaneously provide more value to your members AND boost the incoming financial revenue.

This episode is great for those of you who aren't sure who or where to start finding opportunities for partnerships. I'm discussing 3 types of strategic partners that are ideal for creating win-win-win relationships - creating value for the partner, for your members, and for you.



Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9873333 Tue, 18 Jan 2022 06:00:00 -0600 877 2 70 full false What Members Love: 5 Ways to Deliver Delight What Members Love: 5 Ways to Deliver Delight Welcome to today's Joy of Membership Podcast episode! The topic we're diving into is how you can deliver delight to your members in 5 specific and integrated ways. 

Why is delight so important? Your members will never be truly happy if they are only getting a mediocre member experience from the organization they choose to represent them. Take a listen, and let me know if your organization has other methods of delivering delight to your members!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Welcome to today's Joy of Membership Podcast episode! The topic we're diving into is how you can deliver delight to your members in 5 specific and integrated ways. 

Why is delight so important? Your members will never be truly happy if they are only getting a mediocre member experience from the organization they choose to represent them. Take a listen, and let me know if your organization has other methods of delivering delight to your members!


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-9862024 Tue, 11 Jan 2022 07:00:00 -0600 818 2 69 full false Will You Up-Level Your Member Experience This Year? Will You Up-Level Your Member Experience This Year? A lot of people think that member experience is comprised of the specific member benefits that an organization offers. While that is indeed part of it, member experience is more about the sum total of all interactions a member has with your organization. This includes everything from the moment they first hear about your program, through the joining process, into participating in what you offer, and continuing right on into the renewal decision.

Every interaction that your organization has (or doesn't have) with someone becomes part of their experience. These tiny little moments may be things that an organization isn't even thinking about, or wouldn't notice, but the member does notice... and those moments build over time to make a difference in whether they stay or go. 

That's the topic of this week's show, plus Joy shares where the podcast is going in 2022.


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> A lot of people think that member experience is comprised of the specific member benefits that an organization offers. While that is indeed part of it, member experience is more about the sum total of all interactions a member has with your organization. This includes everything from the moment they first hear about your program, through the joining process, into participating in what you offer, and continuing right on into the renewal decision.

Every interaction that your organization has (or doesn't have) with someone becomes part of their experience. These tiny little moments may be things that an organization isn't even thinking about, or wouldn't notice, but the member does notice... and those moments build over time to make a difference in whether they stay or go. 

That's the topic of this week's show, plus Joy shares where the podcast is going in 2022.


Connect with Joy:

Website:
joyofmembership.com
journeycare.app

CAREpoints Series Training:
Hosted live every Thursday, Noon Central
journeycare.app/live


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9826311 Tue, 04 Jan 2022 06:00:00 -0600 957 2 68 full false Volunteer Appreciation: A Little Can Go a Long Way Volunteer Appreciation: A Little Can Go a Long Way Joining Joy on the show this week is Karen Knight.  Karen is a consultant and volunteer leadership expert. After years of filling various roles in the public and private sectors, Karen decided that there was something missing. She wanted to make a difference in the world. She moved into the non-profit sector and found that volunteers were her passion. 

As District Director of Toastmasters International, Karen had twenty leaders reporting directly to her, and another eighty reporting to them. All volunteers. Karen currently serves as the Vice-President of the Board of Directors for the Kamloops Therapeutic Riding Association. She’s used her 25 years of experience as a leader and mentor in the not-for-profit sector to develop a proprietary framework for turning volunteers into an enthusiastic, reliable and committed team.


Connect with Karen:

Website:
karenknight.ca

On Facebook:
karenknightconsulting

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joining Joy on the show this week is Karen Knight.  Karen is a consultant and volunteer leadership expert. After years of filling various roles in the public and private sectors, Karen decided that there was something missing. She wanted to make a difference in the world. She moved into the non-profit sector and found that volunteers were her passion. 

As District Director of Toastmasters International, Karen had twenty leaders reporting directly to her, and another eighty reporting to them. All volunteers. Karen currently serves as the Vice-President of the Board of Directors for the Kamloops Therapeutic Riding Association. She’s used her 25 years of experience as a leader and mentor in the not-for-profit sector to develop a proprietary framework for turning volunteers into an enthusiastic, reliable and committed team.


Connect with Karen:

Website:
karenknight.ca

On Facebook:
karenknightconsulting

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9680527 Tue, 14 Dec 2021 06:00:00 -0600 1370 2 67 full false Making Marketing Human Again Making Marketing Human Again My guest this week is Jürgen Strauss.  Jürgen is a podcaster, speaker, podcast strategist, marketing strategist and connector of Amazing Humans.

His business, Innovabiz, partners with thought leaders to enable them to build sustainable visibility, professional credibility and a deep connection with their dream clients.

As his business name suggests, he is passionate about helping businesses achieve exceptional results through innovation and modern human-centered marketing.

His philosophy is to make marketing and podcasting human again!

Jurgen believes marketing seems to have somewhat lost its way in business, becoming less about nurturing relationships and more about chasing the elusive dollar and a bigger slice of the pie. His vision and philosophy is simple - make your marketing human again and make it about creating your client’s story, leading them on their exceptional journey with you as their guide.

As a podcast host, Jurgen has held meaningful conversations with hundreds of outstanding entrepreneurs from all around the world gaining insight into what makes them ‘tick’, what ‘lights them up’, why they do what they do and what inspiration and value they can add to the rest of the world.


Connect with Jürgen

Website:
https://innovabiz.com.au

Empathy Map:
https://www.dropbox.com/s/151n7nrtbbwax6c/Empathy%20Map%20-%20My%20Dream%20Listener.pdf?dl=0


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> My guest this week is Jürgen Strauss.  Jürgen is a podcaster, speaker, podcast strategist, marketing strategist and connector of Amazing Humans.

His business, Innovabiz, partners with thought leaders to enable them to build sustainable visibility, professional credibility and a deep connection with their dream clients.

As his business name suggests, he is passionate about helping businesses achieve exceptional results through innovation and modern human-centered marketing.

His philosophy is to make marketing and podcasting human again!

Jurgen believes marketing seems to have somewhat lost its way in business, becoming less about nurturing relationships and more about chasing the elusive dollar and a bigger slice of the pie. His vision and philosophy is simple - make your marketing human again and make it about creating your client’s story, leading them on their exceptional journey with you as their guide.

As a podcast host, Jurgen has held meaningful conversations with hundreds of outstanding entrepreneurs from all around the world gaining insight into what makes them ‘tick’, what ‘lights them up’, why they do what they do and what inspiration and value they can add to the rest of the world.


Connect with Jürgen

Website:
https://innovabiz.com.au

Empathy Map:
https://www.dropbox.com/s/151n7nrtbbwax6c/Empathy%20Map%20-%20My%20Dream%20Listener.pdf?dl=0


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9675396 Tue, 07 Dec 2021 06:00:00 -0600 1540 2 66 full false Making Content Marketing Work for Your Membership Making Content Marketing Work for Your Membership This week, my guest is Rai Cornell from Cornell Content Marketing, a full-service marketing agency specializing in building powerful long-term relationships between customers and subscription brands. 

Rai shares my love for understanding human behavior. She has a background in psychology and she brings that perspective into every strategy she crafts and every piece of content she creates. Today, I ask Rai specifically about creating content when you’re lean on team. I mean, how much do you really need to do? And how do you make the most of limited resources around this. Rai provides some very practical advice that I think you’re going to find useful and perhaps a bit comforting if you tend to get overwhelmed thinking about all the content that you SHOULD be producing for your members and prospective members.


Connect with Rai

Website:
http://cornellcontentmarketing.com

SEO Deployment Checklist:
https://cornellcontentmarketing.ck.page/seo-checklist

Ultimate Content Marketing Checklist: https://www.cornellcontentmarketing.com/subcos/#checklist

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week, my guest is Rai Cornell from Cornell Content Marketing, a full-service marketing agency specializing in building powerful long-term relationships between customers and subscription brands. 

Rai shares my love for understanding human behavior. She has a background in psychology and she brings that perspective into every strategy she crafts and every piece of content she creates. Today, I ask Rai specifically about creating content when you’re lean on team. I mean, how much do you really need to do? And how do you make the most of limited resources around this. Rai provides some very practical advice that I think you’re going to find useful and perhaps a bit comforting if you tend to get overwhelmed thinking about all the content that you SHOULD be producing for your members and prospective members.


Connect with Rai

Website:
http://cornellcontentmarketing.com

SEO Deployment Checklist:
https://cornellcontentmarketing.ck.page/seo-checklist

Ultimate Content Marketing Checklist: https://www.cornellcontentmarketing.com/subcos/#checklist

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9632159 Tue, 30 Nov 2021 06:00:00 -0600 1347 2 65 full false REPORT: Results of the Virtual Networking Incubator REPORT: Results of the Virtual Networking Incubator Amanda Kaiser, a member engagement specialist, predicts associations will radically change how they help members connect, collaborate, and co-create in the virtual space. As a co-creator and host of the Virtual Networking Incubator, along with her partners at Matchbox Virtual Media and more than 150 enthusiastic participants, she had the amazing opportunity to explore what makes networking events tick as well as uncover many ways to create meaningful engagement with dynamic member communities.

You can find Amanda at Smooth the Path where she writes about the latest insights on member and attendee engagement.


Connect with Amanda:

Amanda’s member engagement blog:
http://www.smooththepath.net/

Virtual Incubator Roundup Report:
http://www.smooththepath.net/virtual-networking-incubator-roundup/

Virtual Incubator Cookbook:
https://bit.ly/VNCookbook

Sign up for the next Incubator in the series, the Sponsor Value Incubator: https://bit.ly/SVIncubator


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Amanda Kaiser, a member engagement specialist, predicts associations will radically change how they help members connect, collaborate, and co-create in the virtual space. As a co-creator and host of the Virtual Networking Incubator, along with her partners at Matchbox Virtual Media and more than 150 enthusiastic participants, she had the amazing opportunity to explore what makes networking events tick as well as uncover many ways to create meaningful engagement with dynamic member communities.

You can find Amanda at Smooth the Path where she writes about the latest insights on member and attendee engagement.


Connect with Amanda:

Amanda’s member engagement blog:
http://www.smooththepath.net/

Virtual Incubator Roundup Report:
http://www.smooththepath.net/virtual-networking-incubator-roundup/

Virtual Incubator Cookbook:
https://bit.ly/VNCookbook

Sign up for the next Incubator in the series, the Sponsor Value Incubator: https://bit.ly/SVIncubator


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9477068 Tue, 09 Nov 2021 06:00:00 -0600 1050 2 64 full false Improving Your Onboarding with a Member Portal Improving Your Onboarding with a Member Portal Joining me on this week’s episode was Farhad Khan, CEO of Grype Digital. I invited Farhad to have this conversation with me about onboarding because his company specializes in building member portals for associations and other membership-based organizations, specifically using Drupal and CiviCRM. You might say he’s a tech engineer who is using his superpowers for good, helping his clients build more engaging experiences for their members and you know that’s a mission that is near and dear to my own heart. 


Connect with Farhad:
grype.ca

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joining me on this week’s episode was Farhad Khan, CEO of Grype Digital. I invited Farhad to have this conversation with me about onboarding because his company specializes in building member portals for associations and other membership-based organizations, specifically using Drupal and CiviCRM. You might say he’s a tech engineer who is using his superpowers for good, helping his clients build more engaging experiences for their members and you know that’s a mission that is near and dear to my own heart. 


Connect with Farhad:
grype.ca

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9465493 Tue, 02 Nov 2021 06:00:00 -0500 1304 2 63 full false Using Personalized Videos to Connect with Members Using Personalized Videos to Connect with Members My guest on this week’s podcast is Nicholas Kristock from KindKatch. I really love hearing origin stories like Nick’s - one in which he was trying to solve a problem in his own nonprofit and discovered that other organizations needed exactly that solution, too. I also have a deep appreciation for organizations that care for people in a way that is so clearly rooted in their values. That is something that we can all aspire to emanate as we serve members. 

Now, because KindKatch is a tool that allows you to share personalized video at scale, this was the perfect opportunity to speak with Nick about how membership-based organizations can use videos in ways that nurture relationships and support growth goals. Hopefully, this conversation will get your creative juices flowing and I’ll be back after this chat to chime in with a few thoughts of my own on this topic.


Connect with Nicholas:
kindkatch.com

"5 Must Dos for Easy Video"
Slide Deck
Webinar Replay

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> My guest on this week’s podcast is Nicholas Kristock from KindKatch. I really love hearing origin stories like Nick’s - one in which he was trying to solve a problem in his own nonprofit and discovered that other organizations needed exactly that solution, too. I also have a deep appreciation for organizations that care for people in a way that is so clearly rooted in their values. That is something that we can all aspire to emanate as we serve members. 

Now, because KindKatch is a tool that allows you to share personalized video at scale, this was the perfect opportunity to speak with Nick about how membership-based organizations can use videos in ways that nurture relationships and support growth goals. Hopefully, this conversation will get your creative juices flowing and I’ll be back after this chat to chime in with a few thoughts of my own on this topic.


Connect with Nicholas:
kindkatch.com

"5 Must Dos for Easy Video"
Slide Deck
Webinar Replay

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9433540 Tue, 26 Oct 2021 06:00:00 -0500 1368 2 62 full false Building Relationships with Sponsors Building Relationships with Sponsors I don’t know if you’ll be able to hear it in my voice in this week’s episode, but this interview with Marjuan Canady really did make my heart happy.  I love the work that Marjuan is doing at Canady Foundation for the Arts, an organization that she founded to connect professional artists to youth of color through arts education, community, live theater, mentorship, and professional development. In all things offered through the Foundation, Marjuan aims to positively impact these youth as they develop into adulthood. It’s truly work that matters. Marjuan herself brings an extensive resume to the leadership role that she’s playing. 

She is an award-winning Caribbean-American producer, director, writer, performer, entrepreneur, and educator. Her work spans theater, film, tv, children’s media and literature and has been seen at The John F. Kennedy Center, Sesame Street, The Smithsonian, Harlem Stage, The Lincoln Center, the Atlas Performing Arts Center, and the Miami Book Fair. She is the CEO/ Author of the children's media brand, Callaloo Kids in which she penned four children’s books while adapting these stories on to international stages and into digital media. Her resume and list of accomplishments simply goes on and on and on… but her legacy will surely be in the impact that she’s having in the lives of these kids and there’s nothing, to me, more admirable than that.

I invited Marjuan here to talk about building relationships with sponsorships, something that she has ample experience doing. It’s a CAREpoint that every organization needs to thoughtfully consider, so as you listen to this interview with Marjuan, I encourage you to be thinking about the sponsors that YOUR organization could potentially reach out to and how you might create win-win connections between them and the members you serve.


Connect with Marjuan:
https://www.canadyfoundationarts.org/

Download Free ABC's of Cultural Literacy Guide: https://www.canadyfoundationarts.org/subscribe-abcs-cultural-literacy

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> I don’t know if you’ll be able to hear it in my voice in this week’s episode, but this interview with Marjuan Canady really did make my heart happy.  I love the work that Marjuan is doing at Canady Foundation for the Arts, an organization that she founded to connect professional artists to youth of color through arts education, community, live theater, mentorship, and professional development. In all things offered through the Foundation, Marjuan aims to positively impact these youth as they develop into adulthood. It’s truly work that matters. Marjuan herself brings an extensive resume to the leadership role that she’s playing. 

She is an award-winning Caribbean-American producer, director, writer, performer, entrepreneur, and educator. Her work spans theater, film, tv, children’s media and literature and has been seen at The John F. Kennedy Center, Sesame Street, The Smithsonian, Harlem Stage, The Lincoln Center, the Atlas Performing Arts Center, and the Miami Book Fair. She is the CEO/ Author of the children's media brand, Callaloo Kids in which she penned four children’s books while adapting these stories on to international stages and into digital media. Her resume and list of accomplishments simply goes on and on and on… but her legacy will surely be in the impact that she’s having in the lives of these kids and there’s nothing, to me, more admirable than that.

I invited Marjuan here to talk about building relationships with sponsorships, something that she has ample experience doing. It’s a CAREpoint that every organization needs to thoughtfully consider, so as you listen to this interview with Marjuan, I encourage you to be thinking about the sponsors that YOUR organization could potentially reach out to and how you might create win-win connections between them and the members you serve.


Connect with Marjuan:
https://www.canadyfoundationarts.org/

Download Free ABC's of Cultural Literacy Guide: https://www.canadyfoundationarts.org/subscribe-abcs-cultural-literacy

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9392081 Tue, 19 Oct 2021 06:00:00 -0500 1363 2 61 full false Making a Great First Impression in Member Onboarding Making a Great First Impression in Member Onboarding This week’s episode is the perfect follow-up to last week’s in which we talked about member feedback. There are similar themes running through this conversation with Stacy Sherman. Stacy is the Founder of Doing Customer Experience Right. She is an award winning speaker, author, and podcaster who takes pride in helping brands differentiate in ways that extend beyond price. Stacy says that, as a consumer, she has seen too many companies miss opportunities to delight customers and meet their needs, so she’s on a mission to change that, inspiring better experiences so that real human connections, happiness and loyalty can exist… and isn’t that kind of what we all want to see happen in our organizations?


Connect with Stacy:
https://doingcxright.com/

Sign up for Stacy's eNewsletter to get free tips about Doing Customer Experience Right and learn about Stacy Sherman's mentoring program.

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week’s episode is the perfect follow-up to last week’s in which we talked about member feedback. There are similar themes running through this conversation with Stacy Sherman. Stacy is the Founder of Doing Customer Experience Right. She is an award winning speaker, author, and podcaster who takes pride in helping brands differentiate in ways that extend beyond price. Stacy says that, as a consumer, she has seen too many companies miss opportunities to delight customers and meet their needs, so she’s on a mission to change that, inspiring better experiences so that real human connections, happiness and loyalty can exist… and isn’t that kind of what we all want to see happen in our organizations?


Connect with Stacy:
https://doingcxright.com/

Sign up for Stacy's eNewsletter to get free tips about Doing Customer Experience Right and learn about Stacy Sherman's mentoring program.

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9344552 Tue, 12 Oct 2021 06:00:00 -0500 1413 2 60 full false Member Feedback: What to Do When Members Don’t Love Us Member Feedback: What to Do When Members Don’t Love Us Everyone loves hearing positive feedback when it comes to the efforts and processes within your organization. But what happens when that feedback ISN'T so positive?
Today's podcast guest is Barbara Khozam, an internationally recognized speaker and trainer. Barbara is the founder of Barbara Khozam Speaking and Consulting, and has delivered over 1700 presentations on Customer Service, Patient Experience, Leadership, and Communication. Barbara and her team help businesses create cultures of service in which employees become customer advocates. We're fortunate to hear from Barbara today about how to address dissatisfied or difficult members and turn them into loyal and happy benefactors of our organizations!


Connect with Barbara:
www.BarbaraKhozam.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Everyone loves hearing positive feedback when it comes to the efforts and processes within your organization. But what happens when that feedback ISN'T so positive?
Today's podcast guest is Barbara Khozam, an internationally recognized speaker and trainer. Barbara is the founder of Barbara Khozam Speaking and Consulting, and has delivered over 1700 presentations on Customer Service, Patient Experience, Leadership, and Communication. Barbara and her team help businesses create cultures of service in which employees become customer advocates. We're fortunate to hear from Barbara today about how to address dissatisfied or difficult members and turn them into loyal and happy benefactors of our organizations!


Connect with Barbara:
www.BarbaraKhozam.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9298680 Tue, 05 Oct 2021 09:00:00 -0500 1430 2 59 full false Board & Committee Members: How to Help Them Help You Board & Committee Members: How to Help Them Help You Board members, committee chairs, and volunteer leaders are all important pieces to helping make your organization run smoothly. In this episode, I’m chatting with Denise Cagan, president of DCA Virtual Business Support. Her company has been providing behind-the-scenes administrative support for many years.

If you’ve been wanting to implement or increase the support and education you offer your membership leaders, then this episode will hopefully give you some things to consider!


Connect with Denise:
https://dcavirtual.com/

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Board members, committee chairs, and volunteer leaders are all important pieces to helping make your organization run smoothly. In this episode, I’m chatting with Denise Cagan, president of DCA Virtual Business Support. Her company has been providing behind-the-scenes administrative support for many years.

If you’ve been wanting to implement or increase the support and education you offer your membership leaders, then this episode will hopefully give you some things to consider!


Connect with Denise:
https://dcavirtual.com/

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9258603 Tue, 28 Sep 2021 09:00:00 -0500 1611 2 58 full false Creating CAREpoints for Your In-Person, Virtual, & Hybrid Events Creating CAREpoints for Your In-Person, Virtual, & Hybrid Events In this week’s episode, I’d like to introduce you to my friend, Jerry Gitchel.  Jerry is the founder of Leverage Unlimited, Inc. Long before the pandemic forced all of us to starting thinking about virtual events, Jerry was producing such events and making technology work for a range of clients from fortune 500 companies to small business organizations to Solopreneurs.

I had the opportunity recently to be included as a speaker at one of Jerry’s hybrid events and I can definitely say that it felt completely different from others that I’ve experienced. This podcast conversation with Jerry is actually just one-part of what we’ll be covering this week. On Thursday of this week, Jerry will be joining me for my weekly LIVE training where I’ll be sharing how JourneyCARE can be leveraged to create intentional CAREpoints for your in-person, virtual, and hybrid events. When you’re able to do that, you elevate the attendee’s experience from one that feels merely like a transactional registration to an experience that feels like you actually care about the attendee’s needs before, during, and after the event… that’s something that Jerry models in everything that he does.


Connect with Jerry:
https://leverageunlimited.net/

Resources he shared:  https://leverageunlimited.net/joy/

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> In this week’s episode, I’d like to introduce you to my friend, Jerry Gitchel.  Jerry is the founder of Leverage Unlimited, Inc. Long before the pandemic forced all of us to starting thinking about virtual events, Jerry was producing such events and making technology work for a range of clients from fortune 500 companies to small business organizations to Solopreneurs.

I had the opportunity recently to be included as a speaker at one of Jerry’s hybrid events and I can definitely say that it felt completely different from others that I’ve experienced. This podcast conversation with Jerry is actually just one-part of what we’ll be covering this week. On Thursday of this week, Jerry will be joining me for my weekly LIVE training where I’ll be sharing how JourneyCARE can be leveraged to create intentional CAREpoints for your in-person, virtual, and hybrid events. When you’re able to do that, you elevate the attendee’s experience from one that feels merely like a transactional registration to an experience that feels like you actually care about the attendee’s needs before, during, and after the event… that’s something that Jerry models in everything that he does.


Connect with Jerry:
https://leverageunlimited.net/

Resources he shared:  https://leverageunlimited.net/joy/

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9223962 Tue, 21 Sep 2021 08:00:00 -0500 1275 2 57 full false Flawless Follow-Up with Your Networking Connections Flawless Follow-Up with Your Networking Connections With online meetings and conferences quickly becoming the norm throughout 2020 and beyond, many organizations were faced with the challenge of how to transition their meaningful in-person events to virtual...without losing the meaningful connections and resources their members were used to receiving. Now that some in-person events are starting up again, I'm reminded how important the networking aspect is, particularly after an event's conclusion.

This week's podcast episode revisits a pre-pandemic interview I had with Robbie Samuels, a self-declared "multi-hyphenate" who wears many hats. In this interview, we talked about his experience and expertise in the networking sphere when it comes to events and conferences. This is such valuable insight as we begin dipping our toes in the world of in-person networking once again, and I hope you find this week's episode both engaging and informative!



****


Connect with Robbie:
NoMoreBadZoom.com


****


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> With online meetings and conferences quickly becoming the norm throughout 2020 and beyond, many organizations were faced with the challenge of how to transition their meaningful in-person events to virtual...without losing the meaningful connections and resources their members were used to receiving. Now that some in-person events are starting up again, I'm reminded how important the networking aspect is, particularly after an event's conclusion.

This week's podcast episode revisits a pre-pandemic interview I had with Robbie Samuels, a self-declared "multi-hyphenate" who wears many hats. In this interview, we talked about his experience and expertise in the networking sphere when it comes to events and conferences. This is such valuable insight as we begin dipping our toes in the world of in-person networking once again, and I hope you find this week's episode both engaging and informative!



****


Connect with Robbie:
NoMoreBadZoom.com


****


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-9092501 Tue, 31 Aug 2021 09:00:00 -0500 1765 2 56 full false Nurture Campaigns - Walking Members from “I’m Interested” to Joining Nurture Campaigns - Walking Members from “I’m Interested” to Joining It’s important to maximize your connection with an interested audience. Once you've identified potential members, it's now your job to guide them on their way to determining that your membership is exactly what they need! A great way to do that is through nurture campaigns. Be sure to listen in on today's episode for resources on creating a nurture campaign that can help convert interest into membership.



****


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> It’s important to maximize your connection with an interested audience. Once you've identified potential members, it's now your job to guide them on their way to determining that your membership is exactly what they need! A great way to do that is through nurture campaigns. Be sure to listen in on today's episode for resources on creating a nurture campaign that can help convert interest into membership.



****


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9055721 Tue, 24 Aug 2021 09:00:00 -0500 643 2 55 full false “I’m Interested!” Lead Magnets for Members, Donors, Sponsors & More “I’m Interested!” Lead Magnets for Members, Donors, Sponsors & More The moment that a prospective member, donor, sponsor, or other stakeholder discovers you is a CAREpoint that only happens once. In this episode, we talk about how to use Lead Magnets to spark an actual relationship with your organization. My guest is Alesha Mathis, owner of Mathis Nonprofit Services, LLC. Alesha helps nonprofit founders ethically and professionally fundraise to survive, thrive, and serve others. She shares with us her take on what lead magnets are, why they matter, and what to consider if you're considering creating a lead magnet for your own organization.


****


Connect with Alesha:
Website
Nonprofit Nation Membership
Donor Magnet Blog Post


****


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> The moment that a prospective member, donor, sponsor, or other stakeholder discovers you is a CAREpoint that only happens once. In this episode, we talk about how to use Lead Magnets to spark an actual relationship with your organization. My guest is Alesha Mathis, owner of Mathis Nonprofit Services, LLC. Alesha helps nonprofit founders ethically and professionally fundraise to survive, thrive, and serve others. She shares with us her take on what lead magnets are, why they matter, and what to consider if you're considering creating a lead magnet for your own organization.


****


Connect with Alesha:
Website
Nonprofit Nation Membership
Donor Magnet Blog Post


****


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-9013913 Tue, 17 Aug 2021 08:00:00 -0500 1322 2 54 full false When Good Emails Go Bad (womp, womp, womp) When Good Emails Go Bad (womp, womp, womp) After 52 episodes, The Joy of Membership Podcast is officially entering our 2nd season. To those of you who have become listeners, thank you for allowing me to be part of your weekly audio experience!

The format of the show is changing for season 2, based on oh-so-many lessons learned and the aha moments that listeners shared from season 1.

Here’s what you can expect, going forward: 

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns


In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform. 

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

After a brief explanation about the new show format, our topic for this show is recovering from email errors... yep, when good emails go bad.  Embarrassing errors happen to everyone. In this episode, Joy shares 3 ways you can respond.

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> After 52 episodes, The Joy of Membership Podcast is officially entering our 2nd season. To those of you who have become listeners, thank you for allowing me to be part of your weekly audio experience!

The format of the show is changing for season 2, based on oh-so-many lessons learned and the aha moments that listeners shared from season 1.

Here’s what you can expect, going forward: 

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns


In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform. 

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.


****

After a brief explanation about the new show format, our topic for this show is recovering from email errors... yep, when good emails go bad.  Embarrassing errors happen to everyone. In this episode, Joy shares 3 ways you can respond.

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8999776 Tue, 10 Aug 2021 06:00:00 -0500 817 2 53 full false Happy Anniversary! Happy Anniversary! Happy Anniversary to the Joy of Membership Podcast!

This week's episode marks exactly one year since the launch of Episode 1. In honor of this milestone episode, I'll be sharing a few things I've picked up from our audience, as well as a bit of the feedback I received from you all on your "aha!" moments from the show.

Thank you for spending a little time each week here with me on the podcast, and I hope you're as excited as I am for the knowledge coming your way in year two!


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Happy Anniversary to the Joy of Membership Podcast!

This week's episode marks exactly one year since the launch of Episode 1. In honor of this milestone episode, I'll be sharing a few things I've picked up from our audience, as well as a bit of the feedback I received from you all on your "aha!" moments from the show.

Thank you for spending a little time each week here with me on the podcast, and I hope you're as excited as I am for the knowledge coming your way in year two!


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8953358 Thu, 05 Aug 2021 09:00:00 -0500 531 1 52 full false Helpful with Strategic Content: Leona Dalavai Scott Helpful with Strategic Content: Leona Dalavai Scott I am so excited to introduce you to Leona Dalavai Scott. She is a content creator, founder and president of JEP Marketing Communications in North Texas. Having worked for professional and trade associations for most of her professional career, she is committed to using content as a way to build membership value to attract, convert and retain members and customers. She recently published The C.O.N.T.E.N.T. Solution, a step-by-step workbook on how to use content to drive membership through goal setting and planning. When she is not working, she enjoys spending time with her husband and three daughters in Texas. Her favorite hobbies include cooking Indian food (yum!), cruising the bike trails in her neighborhood, and reading. The thing that I absolutely love about Leona is that in our talk, it wasn't just about content being important, but actually how to make it easy to do, and that's really important for organizations that are juggling a lot of balls and needing to find ways to do things that don't take a lot of time, energy, and staff resources. In fact, download Leona's free five-sequence "plug and play" templates to help you convert more prospects into new members here: https://bit.ly/conversioncontent. I hope you enjoy this conversation with Leona!


Connect with Leona:
www.ProfitableContentMenu.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> I am so excited to introduce you to Leona Dalavai Scott. She is a content creator, founder and president of JEP Marketing Communications in North Texas. Having worked for professional and trade associations for most of her professional career, she is committed to using content as a way to build membership value to attract, convert and retain members and customers. She recently published The C.O.N.T.E.N.T. Solution, a step-by-step workbook on how to use content to drive membership through goal setting and planning. When she is not working, she enjoys spending time with her husband and three daughters in Texas. Her favorite hobbies include cooking Indian food (yum!), cruising the bike trails in her neighborhood, and reading. The thing that I absolutely love about Leona is that in our talk, it wasn't just about content being important, but actually how to make it easy to do, and that's really important for organizations that are juggling a lot of balls and needing to find ways to do things that don't take a lot of time, energy, and staff resources. In fact, download Leona's free five-sequence "plug and play" templates to help you convert more prospects into new members here: https://bit.ly/conversioncontent. I hope you enjoy this conversation with Leona!


Connect with Leona:
www.ProfitableContentMenu.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8901722 Thu, 29 Jul 2021 09:00:00 -0500 1786 1 51 full false Helpful with Video: Oli Bridge, Bonjoro Helpful with Video: Oli Bridge, Bonjoro I am a huge fan of using personalized video to create connections with prospective members, current members, and strategic partners. In this week's episode, I interviewed Oli Bridge from Bonjoro. Bonjoro is a tool that makes it truly easy to record quick, engaging, personalized videos. Listen in on the interview and be sure to grab a copy of Bonjoro's Video Funnel Playbook here: https://www.bonjoro.com/videofunnelplaybook 

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> I am a huge fan of using personalized video to create connections with prospective members, current members, and strategic partners. In this week's episode, I interviewed Oli Bridge from Bonjoro. Bonjoro is a tool that makes it truly easy to record quick, engaging, personalized videos. Listen in on the interview and be sure to grab a copy of Bonjoro's Video Funnel Playbook here: https://www.bonjoro.com/videofunnelplaybook 

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8882616 Thu, 22 Jul 2021 09:00:00 -0500 1574 1 50 full false Helpful ‘Round the Track’: Kentucky Derby Museum Helpful ‘Round the Track’: Kentucky Derby Museum You might want to don your finest wide-brimmed, Southern belle hat for this week’s episode. That’s because my guest this week is joining us from the Kentucky Derby Museum.  Yep, the museum that focuses on one of the most legendary race tracks in the world.  Rachel Collier Carr is Director of Communications for the museum, serving as their primary media spokesperson, coordinating press conferences, media requests, public relations, and all the content from social media to newsletters.  One of the funding streams for the museum is its membership, something that the museum’s team has spent lots of time thinking about lately. Rachel joins us to talk about that, along with all the exciting things that happen at what sounds like a very fun but also very busy place to work!


Connect with Rachel:
derbymuseum.org
Instagram: @derbymuseum
Facebook: @Kentucky Derby Museum
Twitter: @derbymuseum

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> You might want to don your finest wide-brimmed, Southern belle hat for this week’s episode. That’s because my guest this week is joining us from the Kentucky Derby Museum.  Yep, the museum that focuses on one of the most legendary race tracks in the world.  Rachel Collier Carr is Director of Communications for the museum, serving as their primary media spokesperson, coordinating press conferences, media requests, public relations, and all the content from social media to newsletters.  One of the funding streams for the museum is its membership, something that the museum’s team has spent lots of time thinking about lately. Rachel joins us to talk about that, along with all the exciting things that happen at what sounds like a very fun but also very busy place to work!


Connect with Rachel:
derbymuseum.org
Instagram: @derbymuseum
Facebook: @Kentucky Derby Museum
Twitter: @derbymuseum

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8850314 Thu, 15 Jul 2021 09:00:00 -0500 1154 1 49 full false Helpful in Education: Michigan Charter School Association Helpful in Education: Michigan Charter School Association I am joined this week by Becky Carlton. Becky is responsible for strategy and partnerships at MAPSA, Michigan's charter school association. MAPSA is a nonprofit membership organization that advocates for 300 charter schools in the state of Michigan, and Becky describes her work as ensuring that internal strategies and programming align with member needs. She also actively looks to connect with external partners for the benefit of members. MAPSA has done a lot of work over the past year to build new ways for members to interact and get support, which is something that is so clearly important for all of us to do as membership builders. Becky has such terrific energy and passion for the work… I know you’re really going to enjoy getting to know her.  Let’s hop in...


Connect with Becky:
www.charterschools.org
Facebook & Twitter- @MICharters
Instagram- @charterschools

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> I am joined this week by Becky Carlton. Becky is responsible for strategy and partnerships at MAPSA, Michigan's charter school association. MAPSA is a nonprofit membership organization that advocates for 300 charter schools in the state of Michigan, and Becky describes her work as ensuring that internal strategies and programming align with member needs. She also actively looks to connect with external partners for the benefit of members. MAPSA has done a lot of work over the past year to build new ways for members to interact and get support, which is something that is so clearly important for all of us to do as membership builders. Becky has such terrific energy and passion for the work… I know you’re really going to enjoy getting to know her.  Let’s hop in...


Connect with Becky:
www.charterschools.org
Facebook & Twitter- @MICharters
Instagram- @charterschools

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8817170 Thu, 08 Jul 2021 09:00:00 -0500 1102 1 48 full false Helpful in the Great Outdoors: Wilderness Education Association Helpful in the Great Outdoors: Wilderness Education Association This week’s guest is Kevin Earhart Sutton. Kevin is the National Office Administrator for the Wilderness Education Association. When I asked Kevin to send me a quick bio for this intro, do you know what he put first in the very first line? That in life, he’s the full-time parent to a two-year-old and that they go on a lot of bike rides to local parks. I love that about him. For most of us, myself included, a little snippet about our family gets tagged on as the last sentence after we talk about everything that we do professionally. At WEA, Kevin is involved in just about everything: managing the website, taking care of members and member relations, managing the finances, streamlining programming - the list goes on and on. He says that the work seems to involve making a lot of spreadsheets, but he’s pretty good at it so he really doesn’t mind. I think you’ll enjoy meeting Kevin in this conversation, so let’s jump on in.


Connect with Kevin:
Website: weainfo.org
Email: nationaloffice@weainfo.org
Office: 971.208.5751
Find us on social media (Facebook, Instagram, LinkedIn)

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week’s guest is Kevin Earhart Sutton. Kevin is the National Office Administrator for the Wilderness Education Association. When I asked Kevin to send me a quick bio for this intro, do you know what he put first in the very first line? That in life, he’s the full-time parent to a two-year-old and that they go on a lot of bike rides to local parks. I love that about him. For most of us, myself included, a little snippet about our family gets tagged on as the last sentence after we talk about everything that we do professionally. At WEA, Kevin is involved in just about everything: managing the website, taking care of members and member relations, managing the finances, streamlining programming - the list goes on and on. He says that the work seems to involve making a lot of spreadsheets, but he’s pretty good at it so he really doesn’t mind. I think you’ll enjoy meeting Kevin in this conversation, so let’s jump on in.


Connect with Kevin:
Website: weainfo.org
Email: nationaloffice@weainfo.org
Office: 971.208.5751
Find us on social media (Facebook, Instagram, LinkedIn)

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8768525 Thu, 01 Jul 2021 09:00:00 -0500 1260 1 47 full false Helpful through Relevance: Mary Byers Helpful through Relevance: Mary Byers I’m so pleased this week to be able to share some time with my colleague and friend, Mary Byers, talking about a topic that I know is of special significance to all of you as membership leaders.  Mary specializes in working with volunteer association leaders and chief staff executives to help define their roles and clarify their vision through leadership conference programming, facilitating retreats and coaching.  Mary is a certified association executive and a member of the National Speakers Association. She is also the author of seven books, including two that may very well be on your bookshelf already, and if they aren’t, you should definitely look them up. Those are Race for Relevance: Five Radical Changes for Associations and Road to Relevance: 5 Strategies for Competitive Associations.  Mary is such a terrific resource for her clients and I just know you’re going to enjoy listening in on this conversation today.


Connect with Mary:
marybyers.com
raceforrelevnce.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> I’m so pleased this week to be able to share some time with my colleague and friend, Mary Byers, talking about a topic that I know is of special significance to all of you as membership leaders.  Mary specializes in working with volunteer association leaders and chief staff executives to help define their roles and clarify their vision through leadership conference programming, facilitating retreats and coaching.  Mary is a certified association executive and a member of the National Speakers Association. She is also the author of seven books, including two that may very well be on your bookshelf already, and if they aren’t, you should definitely look them up. Those are Race for Relevance: Five Radical Changes for Associations and Road to Relevance: 5 Strategies for Competitive Associations.  Mary is such a terrific resource for her clients and I just know you’re going to enjoy listening in on this conversation today.


Connect with Mary:
marybyers.com
raceforrelevnce.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8726563 Thu, 24 Jun 2021 09:00:00 -0500 1131 1 46 full false Helpful in Saving Lives: America's Blood Centers Helpful in Saving Lives: America's Blood Centers This week’s guest is Jeanette Brown, Senior Director of Strategic Marketing and Communications, for America’s Blood Centers.  Jeanette has more than 21 years of non-profit medical marketing experience. She started her career as a blood donor recruiter at Massachusetts General Hospital in Boston, but over the years, she has been responsible for enhancing and growing many organization brands, as well as providing analysis and solutions to over 100 non-profit companies. In addition to the role that she plays in her job, Jeanette also brings experience as a Board member for Special Olympics and the Jaycees. Having Jeanette on the show this week is especially timely given that June 14th is World Blood Donor Day, a recognition day that is obviously of very special importance to Jeanette personally, but also for her member organizations that are involved in life-saving work all year long. It was truly an honor to be able to feature America’s Blood Centers this week and I hope you enjoy this conversation with Jeanette Brown.


Connect with Jeanette:
www.americasblood.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week’s guest is Jeanette Brown, Senior Director of Strategic Marketing and Communications, for America’s Blood Centers.  Jeanette has more than 21 years of non-profit medical marketing experience. She started her career as a blood donor recruiter at Massachusetts General Hospital in Boston, but over the years, she has been responsible for enhancing and growing many organization brands, as well as providing analysis and solutions to over 100 non-profit companies. In addition to the role that she plays in her job, Jeanette also brings experience as a Board member for Special Olympics and the Jaycees. Having Jeanette on the show this week is especially timely given that June 14th is World Blood Donor Day, a recognition day that is obviously of very special importance to Jeanette personally, but also for her member organizations that are involved in life-saving work all year long. It was truly an honor to be able to feature America’s Blood Centers this week and I hope you enjoy this conversation with Jeanette Brown.


Connect with Jeanette:
www.americasblood.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8699773 Thu, 17 Jun 2021 09:00:00 -0500 987 1 45 full false Helpful through Member-Contributed Value: Needlework Guild of Minnesota Helpful through Member-Contributed Value: Needlework Guild of Minnesota Denise Beusen retired from the National Institutes of Health (NIH) Center for Scientific Review where she served as a Scientific Review Officer. Immediately prior to joining NIH, Dr. Beusen had her own business, Life Science Marketing and Communication. Other previous professional roles include Chief Operating Officer for a start-up company, MetaPhore Pharmaceuticals, and Director of Technical Marketing at Tripos, Inc., a provider of software and chemical libraries for drug discovery. Dr. Beusen holds a B.S. in chemistry from North Dakota State University and a Ph.D. in molecular biology and biochemistry from Washington University in St. Louis. Her love of the fiber arts dates from her youth when, as a member of 4-H, she learned to sew.

Please note: Any opinions expressed by Denise are hers alone and are not official positions of the Needlework Guild of Minnesota.


Connect with Denise:
https://needleworkguildmn.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Denise Beusen retired from the National Institutes of Health (NIH) Center for Scientific Review where she served as a Scientific Review Officer. Immediately prior to joining NIH, Dr. Beusen had her own business, Life Science Marketing and Communication. Other previous professional roles include Chief Operating Officer for a start-up company, MetaPhore Pharmaceuticals, and Director of Technical Marketing at Tripos, Inc., a provider of software and chemical libraries for drug discovery. Dr. Beusen holds a B.S. in chemistry from North Dakota State University and a Ph.D. in molecular biology and biochemistry from Washington University in St. Louis. Her love of the fiber arts dates from her youth when, as a member of 4-H, she learned to sew.

Please note: Any opinions expressed by Denise are hers alone and are not official positions of the Needlework Guild of Minnesota.


Connect with Denise:
https://needleworkguildmn.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8650847 Thu, 10 Jun 2021 09:00:00 -0500 1312 44 full false Helpful through Humor: David Horning Helpful through Humor: David Horning Have you ever thought about the role that humor might play in your organization’s culture - perhaps in how you relate to members of your team - or how you approach member services?

Combining 8 years of comedy with 6 years of public speaking, David Horning is on a mission to help teams transform their cultures to better adapt to a changing world.  David believes that humor is a great tool to relieve stress, challenge traditional leadership models, and have fun doing it. 

In 2019, he founded Water Cooler Comedy, a company offering corporate comedy shows, keynote presentations, training programs, leadership consulting, and more. He has appeared in comedy festivals and at comedy clubs across the country, and hosts You Can't Laugh At That, a podcast about why it's okay to laugh at, well, anything.


Connect with David:
https://watercoolercomedy.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Have you ever thought about the role that humor might play in your organization’s culture - perhaps in how you relate to members of your team - or how you approach member services?

Combining 8 years of comedy with 6 years of public speaking, David Horning is on a mission to help teams transform their cultures to better adapt to a changing world.  David believes that humor is a great tool to relieve stress, challenge traditional leadership models, and have fun doing it. 

In 2019, he founded Water Cooler Comedy, a company offering corporate comedy shows, keynote presentations, training programs, leadership consulting, and more. He has appeared in comedy festivals and at comedy clubs across the country, and hosts You Can't Laugh At That, a podcast about why it's okay to laugh at, well, anything.


Connect with David:
https://watercoolercomedy.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8614354 Thu, 03 Jun 2021 09:00:00 -0500 1625 1 43 full false Helpful with Sales: Nikki Rausch Helpful with Sales: Nikki Rausch I have to admit that I was a bit of a fangirl on this week’s episode and you will no doubt pick up on that as you listen. If you were to ask me who the #1 person is that I listen to in order to improve my own skills around selling, it’s this week’s guest, Nikki Rausch. I’ve listened to every podcast episode, I’ve read her books, and I’m a member of her membership program, The Sales Maven Society. As CEO of Sales Maven, an organization dedicated to authentic selling, Nikki has the unique ability to transform the misunderstood process of selling into something that not only feels better, but also gets better results. 

Nikki herself has shattered sales records in many industries, receiving multiple top producer awards and has experience selling to such prestigious organizations as The Bill & Melinda Gates Foundation, Hewlett-Packard, and NASA. But she’s also been a board member for an organization where she’s had to sell sponsorship and she knows what it’s like to sell membership in her own business, as well as for the clients she serves.  Nikki’s work has truly been transformational for me and I know you’re going to love her warmth, approachability, and expertise as well.


Connect with Nikki:
https://yoursalesmaven.com/jom

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> I have to admit that I was a bit of a fangirl on this week’s episode and you will no doubt pick up on that as you listen. If you were to ask me who the #1 person is that I listen to in order to improve my own skills around selling, it’s this week’s guest, Nikki Rausch. I’ve listened to every podcast episode, I’ve read her books, and I’m a member of her membership program, The Sales Maven Society. As CEO of Sales Maven, an organization dedicated to authentic selling, Nikki has the unique ability to transform the misunderstood process of selling into something that not only feels better, but also gets better results. 

Nikki herself has shattered sales records in many industries, receiving multiple top producer awards and has experience selling to such prestigious organizations as The Bill & Melinda Gates Foundation, Hewlett-Packard, and NASA. But she’s also been a board member for an organization where she’s had to sell sponsorship and she knows what it’s like to sell membership in her own business, as well as for the clients she serves.  Nikki’s work has truly been transformational for me and I know you’re going to love her warmth, approachability, and expertise as well.


Connect with Nikki:
https://yoursalesmaven.com/jom

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8575080 Thu, 27 May 2021 09:00:00 -0500 1253 1 42 full false Helpful through Biking: Bike Pittsburgh Helpful through Biking: Bike Pittsburgh When I was a kid, riding my bicycle up and down my block was one of my favorite things to do. We had a little creek at the end of the street that served as a gathering spot for all of the neighborhood kids… I guess it was a little like gathering around the water cooler that adults do in the workplace. From our bikes, we’d swap stories, make up games, and just be kids. I haven’t really thought much about biking as an adult. It’s just not part of my life nowadays.  However, that’s not true for this week’s guest. Sarah Quinn is Membership & Outreach Manager at BikePGH, a 501(c)(3) nonprofit dedicated to making Pittsburgh's streets safer for bicyclists and pedestrians.

As someone who didn't own a car until she was 25, Sarah understands the need for equitable transportation options. She was drawn to BikePGH's mission - to make biking and walking commonplace for all Pittsburghers - so that ultimately all neighbors can access the things they need without needing to own a car.


Connect with Sarah:
Bike Anywhere Week is packed with events and resources to help you make the most out of your ride, meet other folks who like to bike, and get involved in our work for safer streets. Visit BikePGH.org to learn more!

Sign up to Bike Pittsburgh's newsletter to stay in the loop about upcoming events:
https://bikepgh.org/get-involved/subscribe-to-our-email-newsletter/


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> When I was a kid, riding my bicycle up and down my block was one of my favorite things to do. We had a little creek at the end of the street that served as a gathering spot for all of the neighborhood kids… I guess it was a little like gathering around the water cooler that adults do in the workplace. From our bikes, we’d swap stories, make up games, and just be kids. I haven’t really thought much about biking as an adult. It’s just not part of my life nowadays.  However, that’s not true for this week’s guest. Sarah Quinn is Membership & Outreach Manager at BikePGH, a 501(c)(3) nonprofit dedicated to making Pittsburgh's streets safer for bicyclists and pedestrians.

As someone who didn't own a car until she was 25, Sarah understands the need for equitable transportation options. She was drawn to BikePGH's mission - to make biking and walking commonplace for all Pittsburghers - so that ultimately all neighbors can access the things they need without needing to own a car.


Connect with Sarah:
Bike Anywhere Week is packed with events and resources to help you make the most out of your ride, meet other folks who like to bike, and get involved in our work for safer streets. Visit BikePGH.org to learn more!

Sign up to Bike Pittsburgh's newsletter to stay in the loop about upcoming events:
https://bikepgh.org/get-involved/subscribe-to-our-email-newsletter/


****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8531636 Thu, 20 May 2021 09:00:00 -0500 1184 1 41 full false Helpful along the Garden Path: The Gardens at Heather Farm Helpful along the Garden Path: The Gardens at Heather Farm Did you know that May 7th-16th is National Public Gardens Week?  I didn’t until recently. This week’s podcast guest knew, of course. Joan Lucchese is the Executive Director of The Gardens at Heather Farm, a nonprofit organization that operates a free public garden, education center, and special event venue on six picturesque acres in Walnut Creek, CA. Joan has been supporting non-profit missions for over 30 years as a volunteer, board member, and executive director. She says that having a passion for the environment and a life-long love of gardening makes coming to work each day a pleasure. Joan also believes public gardens play an important role in lifting the spirits of visitors and healing the community. We’ll talk about how Joan has worked toward building The Gardens membership program in this conversation.


Connect with Joan:
www.gardenshf.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Did you know that May 7th-16th is National Public Gardens Week?  I didn’t until recently. This week’s podcast guest knew, of course. Joan Lucchese is the Executive Director of The Gardens at Heather Farm, a nonprofit organization that operates a free public garden, education center, and special event venue on six picturesque acres in Walnut Creek, CA. Joan has been supporting non-profit missions for over 30 years as a volunteer, board member, and executive director. She says that having a passion for the environment and a life-long love of gardening makes coming to work each day a pleasure. Joan also believes public gardens play an important role in lifting the spirits of visitors and healing the community. We’ll talk about how Joan has worked toward building The Gardens membership program in this conversation.


Connect with Joan:
www.gardenshf.org

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8480966 Thu, 13 May 2021 09:00:00 -0500 1116 1 40 full false Helpful for Nurses: Foot & Nail Institute Helpful for Nurses: Foot & Nail Institute This week’s guest will always hold a very special place in my heart not only because she’s just a true gem of a human being, but also because her organization, The Foot and Nail Institute, was the very first organization to go live on the JourneyCARE platform.  As a nurse, Heather has always had an affection for helping others. She combined her passion for nursing to help the aging population with her 1st company Everyday Divinity by delivering routine foot care services to seniors. Now she is building a community of nurses who help seniors in the same way - by starting and growing their own foot care businesses. Using JourneyCARE, Heather has been able to automate many of the processes that she needs to successfully run her membership and warmly engage those she aims to attract.


Connect with Heather:
www.footandnailinstitute.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week’s guest will always hold a very special place in my heart not only because she’s just a true gem of a human being, but also because her organization, The Foot and Nail Institute, was the very first organization to go live on the JourneyCARE platform.  As a nurse, Heather has always had an affection for helping others. She combined her passion for nursing to help the aging population with her 1st company Everyday Divinity by delivering routine foot care services to seniors. Now she is building a community of nurses who help seniors in the same way - by starting and growing their own foot care businesses. Using JourneyCARE, Heather has been able to automate many of the processes that she needs to successfully run her membership and warmly engage those she aims to attract.


Connect with Heather:
www.footandnailinstitute.com

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8447068 Thu, 06 May 2021 09:00:00 -0500 1143 1 39 full false Helpful through *Being* Engaged: Joy Duling Helpful through *Being* Engaged: Joy Duling On this week’s show, host Joy Duling rides solo, sharing her own thoughts on member engagement and the important difference between trying to attract engagement and actually being engaged with members.  It may sound like nuance or semantics, but it’s not!

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> On this week’s show, host Joy Duling rides solo, sharing her own thoughts on member engagement and the important difference between trying to attract engagement and actually being engaged with members.  It may sound like nuance or semantics, but it’s not!

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8410518 Thu, 29 Apr 2021 08:00:00 -0500 693 1 38 full false Helpful with Data-Driven Decisions: Jamie Beaulieu Helpful with Data-Driven Decisions: Jamie Beaulieu This week’s guest is Jamie Beaulieu.  Jamie is a strategic association leader with over 20 years of experience, providing her with a strong background in membership relations, community building, and program development. Jamie considers herself at the intersection of education and member value, and has a passion for helping to propel industries and the people within. As such, she has a track record of success working in both trade organizations and professional societies. Jamie is a Certified Association Professional, and in 2017, she was recognized by Association Trends Magazine with a Young & Aspiring Association Professional award.

I could have had Jamie on the show to talk about any number of great topics, but for this conversation, we’re focusing on data and ways organizations can use data to influence decision-making.



Connect with Jamie:
https://www.linkedin.com/in/jamiebeaulieu/

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week’s guest is Jamie Beaulieu.  Jamie is a strategic association leader with over 20 years of experience, providing her with a strong background in membership relations, community building, and program development. Jamie considers herself at the intersection of education and member value, and has a passion for helping to propel industries and the people within. As such, she has a track record of success working in both trade organizations and professional societies. Jamie is a Certified Association Professional, and in 2017, she was recognized by Association Trends Magazine with a Young & Aspiring Association Professional award.

I could have had Jamie on the show to talk about any number of great topics, but for this conversation, we’re focusing on data and ways organizations can use data to influence decision-making.



Connect with Jamie:
https://www.linkedin.com/in/jamiebeaulieu/

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8355528 Thu, 22 Apr 2021 09:00:00 -0500 1326 1 37 full false Helpful with Creating Safe Spaces: Kid Power/Teen Power/Full Power International Helpful with Creating Safe Spaces: Kid Power/Teen Power/Full Power International Irene van der Zande is back again on this week’s show. You may remember Irene from a conversation that we had here on the podcast back in January. Irene is the Executive Director and Founder of Kidpower Teenpower Fullpower International, a global nonprofit leader that has served over 6 million people of different ages, abilities, cultures, and beliefs, identities through providing safety training and educational resources since 1989. Irene has spent the past 3 decades protecting children, teens, and adults, including those with special needs, from abuse, bullying, assault, exploitation, and other emotional or physical violence by empowering them with knowledge and skills. These are topics that we’d certainly hope that we wouldn’t have to deal with in our membership organizations, but setting boundaries and creating safe spaces for our people comes with the job of leadership.


Connect with Irene:
https://www.kidpower.org/

Beyond listening, of course, Irene has provided some great resources that you may find helpful in your work.  You can find those here:  https://www.kidpower.org/library/   

Integrity in Communication:
Kidpower Tools for Speaking Up Instead of Behind People's Backs
https://www.kidpower.org/library/article/integrity-communication/

Kidpower's 10 Best Practices for Team Members
https://www.kidpower.org/about-us/kidpowers-ten-best-practices/

Kidpower Safety Leadership Challenge:
Simple powerful messages to use and to share 
https://www.kidpower.org/safety-leadership-challenge/

Kidpower Protection Promise:
for adults to share with young people and with each other https://www.kidpower.org/library/kidpower-protection-promise/

10 Actions for Adult Leaders: for protecting children AND other adults https://www.kidpower.org/child-protection-advocacy/10-actions-for-adult-leaders/

Make Your 'Put Safety First" Commitment for yourself and for others https://www.kidpower.org/blog/put-safety-first-commitment/

(The library is extensive, so it may be easiest to search based on your topic - like “triggers”, “harassment”, “workplace”, etc.) 

She also indicated that you can email her at safety@kidpower.org about your specific situation and she can point to resources that may be pertinent.

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

]]> Irene van der Zande is back again on this week’s show. You may remember Irene from a conversation that we had here on the podcast back in January. Irene is the Executive Director and Founder of Kidpower Teenpower Fullpower International, a global nonprofit leader that has served over 6 million people of different ages, abilities, cultures, and beliefs, identities through providing safety training and educational resources since 1989. Irene has spent the past 3 decades protecting children, teens, and adults, including those with special needs, from abuse, bullying, assault, exploitation, and other emotional or physical violence by empowering them with knowledge and skills. These are topics that we’d certainly hope that we wouldn’t have to deal with in our membership organizations, but setting boundaries and creating safe spaces for our people comes with the job of leadership.


Connect with Irene:
https://www.kidpower.org/

Beyond listening, of course, Irene has provided some great resources that you may find helpful in your work.  You can find those here:  https://www.kidpower.org/library/   

Integrity in Communication:
Kidpower Tools for Speaking Up Instead of Behind People's Backs
https://www.kidpower.org/library/article/integrity-communication/

Kidpower's 10 Best Practices for Team Members
https://www.kidpower.org/about-us/kidpowers-ten-best-practices/

Kidpower Safety Leadership Challenge:
Simple powerful messages to use and to share 
https://www.kidpower.org/safety-leadership-challenge/

Kidpower Protection Promise:
for adults to share with young people and with each other https://www.kidpower.org/library/kidpower-protection-promise/

10 Actions for Adult Leaders: for protecting children AND other adults https://www.kidpower.org/child-protection-advocacy/10-actions-for-adult-leaders/

Make Your 'Put Safety First" Commitment for yourself and for others https://www.kidpower.org/blog/put-safety-first-commitment/

(The library is extensive, so it may be easiest to search based on your topic - like “triggers”, “harassment”, “workplace”, etc.) 

She also indicated that you can email her at safety@kidpower.org about your specific situation and she can point to resources that may be pertinent.

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

]]> Buzzsprout-8293492 Thu, 15 Apr 2021 09:00:00 -0500 1361 1 36 full false Helpful with Engagement: Emily Taylor Helpful with Engagement: Emily Taylor Emily Taylor is Principal of teenyBIG… isn’t that a great company name?  At teenyBIG, she coaches nonprofits around meaningful engagement of their audience. She brings her experience with both the nonprofit and for-profit worlds to create a process that really digs into a user’s experience and perspective so that lackluster followers can transform into passionate supporters. You know that engagement is a topic that I love to dive into, so let’s just jump right in...


Connect with Emily:
www.teenybig.com
www.teenybig.com/offer

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Emily Taylor is Principal of teenyBIG… isn’t that a great company name?  At teenyBIG, she coaches nonprofits around meaningful engagement of their audience. She brings her experience with both the nonprofit and for-profit worlds to create a process that really digs into a user’s experience and perspective so that lackluster followers can transform into passionate supporters. You know that engagement is a topic that I love to dive into, so let’s just jump right in...


Connect with Emily:
www.teenybig.com
www.teenybig.com/offer

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-8267398 Thu, 08 Apr 2021 09:00:00 -0500 1138 1 35 full false Helpful with Expanding to National: Brian Fried Helpful with Expanding to National: Brian Fried Do you ever watch an episode of Shark Tank and wonder how the heck someone who seems just like a regular person came up with some random idea for a product, and then was able to figure out how to do all the things that are necessary to get the thing designed, to navigate patents, to find manufacturers, etc?  I definitely do!  If that person was lucky, they know someone like this week’s guest.  Brian Fried is a serial inventor who has brought many of his inventions to the mass retail market. “As seen on TV”? Brian’s been there.  Home Shopping Channels? Yep, been there, too. Catalogs and online websites? You betcha.

But that’s not today’s story. Today’s conversation is about the work that Brian has been doing to take local inventor groups and turn them into a national model. I want you to notice how attuned he has been to 2 things:  1) understanding exactly what his members need from the Club; and 2) leveraging strategic partnerships to create win-win situations. These two things can make a huge difference in whether your member experience will attract members quickly, get them to engage enthusiastically, and keep them coming back for more.


Connect with Brian:
National Inventor Club
BrianFried.com
InventorSmart.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Do you ever watch an episode of Shark Tank and wonder how the heck someone who seems just like a regular person came up with some random idea for a product, and then was able to figure out how to do all the things that are necessary to get the thing designed, to navigate patents, to find manufacturers, etc?  I definitely do!  If that person was lucky, they know someone like this week’s guest.  Brian Fried is a serial inventor who has brought many of his inventions to the mass retail market. “As seen on TV”? Brian’s been there.  Home Shopping Channels? Yep, been there, too. Catalogs and online websites? You betcha.

But that’s not today’s story. Today’s conversation is about the work that Brian has been doing to take local inventor groups and turn them into a national model. I want you to notice how attuned he has been to 2 things:  1) understanding exactly what his members need from the Club; and 2) leveraging strategic partnerships to create win-win situations. These two things can make a huge difference in whether your member experience will attract members quickly, get them to engage enthusiastically, and keep them coming back for more.


Connect with Brian:
National Inventor Club
BrianFried.com
InventorSmart.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8167392 Thu, 25 Mar 2021 09:00:00 -0500 1501 1 34 full false Helpful with Copywriting: Alyson Lex Helpful with Copywriting: Alyson Lex This week, I’d like to introduce you to a new friend of mine, Alyson Lex.  Alyson is a conversion copywriter which basically means that she writes words that are intended to sell.  She’s been doing this sort of copywriting for more than 13 years. From landing pages, to sales pages, to emails, to direct mail, Alyson has done it all… and lots of it.

But the thing that I like most about Alyson is that truly believes in understanding what members want and then crafting the right language to show them that they should take this journey with you.


Connect with Alyson:
www.alysonlex.com
alysonlex.com/writeitself

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week, I’d like to introduce you to a new friend of mine, Alyson Lex.  Alyson is a conversion copywriter which basically means that she writes words that are intended to sell.  She’s been doing this sort of copywriting for more than 13 years. From landing pages, to sales pages, to emails, to direct mail, Alyson has done it all… and lots of it.

But the thing that I like most about Alyson is that truly believes in understanding what members want and then crafting the right language to show them that they should take this journey with you.


Connect with Alyson:
www.alysonlex.com
alysonlex.com/writeitself

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8123567 Thu, 18 Mar 2021 09:00:00 -0500 1421 1 33 full false Helpful with Chapters: Cecilia Sepp Helpful with Chapters: Cecilia Sepp On the show this week, I’m chatting with Cecilia Sepp from Rogue Tulips Nonprofit Consulting & Association Management Services.  Cecilia has spent her entire career in the nonprofit arena - in association staff positions, as a high-level consultant, and volunteer.

If you are currently working with an organization that has chapters, or perhaps you lead a chapter, you’re going to find this conversation especially intriguing. Cecilia makes the point that we’ve largely been doing things the same for decades in chapter management and it might just be time to break away and try something new.


Connect with Cecilia:
www.roguetulips.com
https://www.roguetulips.com/rfp-form
https://anchor.fm/cecilia-sepp

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> On the show this week, I’m chatting with Cecilia Sepp from Rogue Tulips Nonprofit Consulting & Association Management Services.  Cecilia has spent her entire career in the nonprofit arena - in association staff positions, as a high-level consultant, and volunteer.

If you are currently working with an organization that has chapters, or perhaps you lead a chapter, you’re going to find this conversation especially intriguing. Cecilia makes the point that we’ve largely been doing things the same for decades in chapter management and it might just be time to break away and try something new.


Connect with Cecilia:
www.roguetulips.com
https://www.roguetulips.com/rfp-form
https://anchor.fm/cecilia-sepp

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-8094771 Tue, 09 Mar 2021 11:00:00 -0600 1604 1 32 full false Helpful with Nonprofit Health: Jess Cooper Helpful with Nonprofit Health: Jess Cooper Jess Cooper is a nonprofit Executive Director turned Nonprofit Health Advocate. Jess has worked for and with nonprofits from health-related organizations to sports organizations. As the former Executive Director of Georgia Swimming, Jess earned the inaugural USA Swimming #SwimBiz Marketing LSC of the Year Award in 2018. Most recently, Jess worked with USA Swimming to assist its 59 regional governing bodies during the pandemic with crisis management.

Jess graduated from Maryville University of Saint Louis with a Bachelor of Arts in Communication and a determination to create healthier nonprofit environments. Jess earned a Master of Arts in Nonprofit Organizations from The University of Georgia where she worked on a $1 million capacity-building grant project to provide training and technical assistance to local nonprofit organizations.


Connect with Jess:
https://www.jesscooperconsulting.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Jess Cooper is a nonprofit Executive Director turned Nonprofit Health Advocate. Jess has worked for and with nonprofits from health-related organizations to sports organizations. As the former Executive Director of Georgia Swimming, Jess earned the inaugural USA Swimming #SwimBiz Marketing LSC of the Year Award in 2018. Most recently, Jess worked with USA Swimming to assist its 59 regional governing bodies during the pandemic with crisis management.

Jess graduated from Maryville University of Saint Louis with a Bachelor of Arts in Communication and a determination to create healthier nonprofit environments. Jess earned a Master of Arts in Nonprofit Organizations from The University of Georgia where she worked on a $1 million capacity-building grant project to provide training and technical assistance to local nonprofit organizations.


Connect with Jess:
https://www.jesscooperconsulting.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-7970404 Thu, 04 Mar 2021 09:00:00 -0600 1271 1 31 full false Helpful with Grant Writers: Holly Rustick Helpful with Grant Writers: Holly Rustick Most of the time on this program, you’ve probably noticed that my guests are either someone who LEADS a membership…or someone who has a business or consulting practice that SUPPORTS membership leaders.  I love it when I have a chance to talk with someone who actually does both because that’s actually what I did for more than a decade - I was the full-time Executive Director for a membership-based nonprofit, while also sharing my expertise as a consultant with my clients.

In this conversation, you’re going to meet Holly Rustick, CEO of Grant Writing & Funding. Holly is someone who has extensive experience as a grant writer and reviewer. She is an Amazon bestselling author for her book, “The Beginner’s Guide to Grant Writing”, which is actually used as curriculum in universities across the US and she is the host of the top-ranked podcast, “Grant Writing & Funding”.

But she also runs a membership community for grant writers where she has been very intentional about who she’s attracting as a member and what kind of experience she actually wants to provide.

You’ll hear how even coming to those decisions was not an overnight thing, so if you’ve ever felt like it’s been hard to steer your ship into a clear direction, I think you’ll relate to Holly’s story.



Connect with Holly:
www.grantwritingandfunding.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Most of the time on this program, you’ve probably noticed that my guests are either someone who LEADS a membership…or someone who has a business or consulting practice that SUPPORTS membership leaders.  I love it when I have a chance to talk with someone who actually does both because that’s actually what I did for more than a decade - I was the full-time Executive Director for a membership-based nonprofit, while also sharing my expertise as a consultant with my clients.

In this conversation, you’re going to meet Holly Rustick, CEO of Grant Writing & Funding. Holly is someone who has extensive experience as a grant writer and reviewer. She is an Amazon bestselling author for her book, “The Beginner’s Guide to Grant Writing”, which is actually used as curriculum in universities across the US and she is the host of the top-ranked podcast, “Grant Writing & Funding”.

But she also runs a membership community for grant writers where she has been very intentional about who she’s attracting as a member and what kind of experience she actually wants to provide.

You’ll hear how even coming to those decisions was not an overnight thing, so if you’ve ever felt like it’s been hard to steer your ship into a clear direction, I think you’ll relate to Holly’s story.



Connect with Holly:
www.grantwritingandfunding.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-7969408 Thu, 25 Feb 2021 09:00:00 -0600 1598 1 30 full false Helpful with Digital Marketing (Part 2): California Pharmacists Association Helpful with Digital Marketing (Part 2): California Pharmacists Association Sheila Johnston spends her day managing the membership, communication, and day-to-day administration of the California Pharmacists Association.  She attributes the success that she’s experienced in her 19-year career working in the industry to the extra effort that she places on understanding the people her organization serves, so that what she produces in marketing can replicate their voices.

In this podcast episode, Sheila will share how she’s leveraged the digital marketing platform Feathr as a way to connect with current and prospective members.  Of course, if you missed last week’s conversation with Abhay Khurana, the Chief Marketing Officer of Feathr, you’ll want to go back and give that a listen.



Connect with Sheila:
The California Pharmacists Association
FB & Twitter at @CAPharm
Linkedin

To request uniquely designed copywriting, visit www.copybysheila.com.

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Sheila Johnston spends her day managing the membership, communication, and day-to-day administration of the California Pharmacists Association.  She attributes the success that she’s experienced in her 19-year career working in the industry to the extra effort that she places on understanding the people her organization serves, so that what she produces in marketing can replicate their voices.

In this podcast episode, Sheila will share how she’s leveraged the digital marketing platform Feathr as a way to connect with current and prospective members.  Of course, if you missed last week’s conversation with Abhay Khurana, the Chief Marketing Officer of Feathr, you’ll want to go back and give that a listen.



Connect with Sheila:
The California Pharmacists Association
FB & Twitter at @CAPharm
Linkedin

To request uniquely designed copywriting, visit www.copybysheila.com.

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-7740814 Thu, 18 Feb 2021 09:00:00 -0600 954 1 29 full false Helpful with Digital Marketing (Part 1): Feathr Helpful with Digital Marketing (Part 1): Feathr Abhay Khurana is a marketing professional, podcast host, and father of five. As the Chief Marketing Officer of Feathr – a marketing technology company that specializes in working with associations – he leads the content, creative, partnerships, and demand generation functions of Feathr's business.

I started seeing Feathr pop up more over the past year in the discussion forums for the American Society of Association Executives, then one day an email popped into my inbox that sparked this collaboration.

This week’s conversation will be with Abhay, but then next week, you’ll hear the story of one of Feathr’s customers, the California Pharmacists Association and what they’ve been able to do to enhance their outreach with this digital marketing platform.

I hope you enjoy this quick introduction to Abhay and the work that he’s doing to help associations at Feathr.


Connect with Abhay:
LinkedIn
feathr.co

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Abhay Khurana is a marketing professional, podcast host, and father of five. As the Chief Marketing Officer of Feathr – a marketing technology company that specializes in working with associations – he leads the content, creative, partnerships, and demand generation functions of Feathr's business.

I started seeing Feathr pop up more over the past year in the discussion forums for the American Society of Association Executives, then one day an email popped into my inbox that sparked this collaboration.

This week’s conversation will be with Abhay, but then next week, you’ll hear the story of one of Feathr’s customers, the California Pharmacists Association and what they’ve been able to do to enhance their outreach with this digital marketing platform.

I hope you enjoy this quick introduction to Abhay and the work that he’s doing to help associations at Feathr.


Connect with Abhay:
LinkedIn
feathr.co

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-7740871 Thu, 11 Feb 2021 09:00:00 -0600 1367 1 28 full false Helpful with a Podcast: IL Association of Medicaid Health Plans Helpful with a Podcast: IL Association of Medicaid Health Plans This week’s guest is one of my long-time clients, Samantha Olds Frey from the Illinois Association of Medicaid Health Plans.  As CEO of IAMHP, Samantha is a staunch advocate for her members. She is responsible for coordinating legislative strategies, testifying before legislative committees, and working closely with state agency administrators to formulate and implement policies that positively impact members.

With all of that on her plate, Samantha has to intersect with a wide variety of stakeholders and she is constantly trying to find the best ways to connect the dots between everyone who needs to be abreast of the latest issues and understand the diversity of perspectives that are always present when you’re talking about healthcare policy.

One of the newest strategies that Samantha is using is a podcast, which she sees as an important part of the association’s communication strategy, but also as a tool to enhance the association’s membership experience.


Connect with Samantha:
https://iamhp.net/

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week’s guest is one of my long-time clients, Samantha Olds Frey from the Illinois Association of Medicaid Health Plans.  As CEO of IAMHP, Samantha is a staunch advocate for her members. She is responsible for coordinating legislative strategies, testifying before legislative committees, and working closely with state agency administrators to formulate and implement policies that positively impact members.

With all of that on her plate, Samantha has to intersect with a wide variety of stakeholders and she is constantly trying to find the best ways to connect the dots between everyone who needs to be abreast of the latest issues and understand the diversity of perspectives that are always present when you’re talking about healthcare policy.

One of the newest strategies that Samantha is using is a podcast, which she sees as an important part of the association’s communication strategy, but also as a tool to enhance the association’s membership experience.


Connect with Samantha:
https://iamhp.net/

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-7575928 Thu, 04 Feb 2021 10:00:00 -0600 1215 1 27 full false Helpful with Board Development (Part 3): National Queer Theater/Eviction Defense Collaborative Helpful with Board Development (Part 3): National Queer Theater/Eviction Defense Collaborative I’m excited today to be able to share the third piece of our three-part series focusing on Board Development. If you’ve joined us for the previous episodes, you’ll know that this is a special collaboration that I’m producing with Sean Kosofsky who is commonly known as “The Nonprofit Fixer.”

Like last week, you’re getting TWO interviews in this episode. Both organizations are clients of Sean’s that have been doing some terrific work in the area of board development.

First up is Adam Odsess-Rubin. Adam is the Founder and Artistic Director of National Queer Theater. Originally from Berkeley, CA, he has worked as a director, actor, and teaching artist nationally with American Conservatory Theater, The Guthrie Theater, and New York Theatre Workshop. Adam graduated from New York University with a master's degree in Educational Theatre in 2018 and started National Queer Theater to advance liberation for queer communities through the arts.

Then, you’ll hear from Martina Cucullu Lim.  Martina is the Executive Director of the Eviction Defense Collaborative where she leads anti-displacement and homelessness prevention initiatives in the City and County of San Francisco. In fact, EDC has served as the lead agency for the design, implementation, and oversight of San Francisco's Tenant Right to Counsel System. In her role, Martina oversees the collaboration of nine legal services organizations providing full-scope legal representation to tenants at risk of eviction. Martina also advocates for the expansion of tenant rights and the preservation of housing equity and access to justice across San Francisco.

Connect with Sean:
http://nonprofitfixer.com/best-resources

Connect with Adam:
www.nationalqueertheater.org
Facebook and Instagram: @nationalqueertheater

Connect with Martina:
www.evictiondefense.org

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and resu

]]> I’m excited today to be able to share the third piece of our three-part series focusing on Board Development. If you’ve joined us for the previous episodes, you’ll know that this is a special collaboration that I’m producing with Sean Kosofsky who is commonly known as “The Nonprofit Fixer.”

Like last week, you’re getting TWO interviews in this episode. Both organizations are clients of Sean’s that have been doing some terrific work in the area of board development.

First up is Adam Odsess-Rubin. Adam is the Founder and Artistic Director of National Queer Theater. Originally from Berkeley, CA, he has worked as a director, actor, and teaching artist nationally with American Conservatory Theater, The Guthrie Theater, and New York Theatre Workshop. Adam graduated from New York University with a master's degree in Educational Theatre in 2018 and started National Queer Theater to advance liberation for queer communities through the arts.

Then, you’ll hear from Martina Cucullu Lim.  Martina is the Executive Director of the Eviction Defense Collaborative where she leads anti-displacement and homelessness prevention initiatives in the City and County of San Francisco. In fact, EDC has served as the lead agency for the design, implementation, and oversight of San Francisco's Tenant Right to Counsel System. In her role, Martina oversees the collaboration of nine legal services organizations providing full-scope legal representation to tenants at risk of eviction. Martina also advocates for the expansion of tenant rights and the preservation of housing equity and access to justice across San Francisco.

Connect with Sean:
http://nonprofitfixer.com/best-resources

Connect with Adam:
www.nationalqueertheater.org
Facebook and Instagram: @nationalqueertheater

Connect with Martina:
www.evictiondefense.org

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and resu

]]> Buzzsprout-7351783 Thu, 28 Jan 2021 09:00:00 -0600 1771 1 26 full false Helpful with Board Development (Part 2): TurnOUT/KidPower International Helpful with Board Development (Part 2): TurnOUT/KidPower International This episode is the second in a collaborative series that I’m doing with Sean Kosofsky, known as the Nonprofit Fixer.  We’re focused in on Board Development in preparation for a webinar that we’ll be co-hosting on the 29th of January.

This week, you’re going to hear from two nonprofit leaders who have deliberately invested time into board development. Both are clients of Sean and they agreed to share their experiences here so that we can learn from their work.

First up is Jack Beck. When he was just 16 years old, Jack was struggling with serious challenges as a queer young person and it was an LGBTQ+ nonprofit that stepped in with help, which made all the difference.  Since then, he has dedicated his career to supporting organizations like the one that helped him.  He began by working with community-based HIV organizations, and over the past 15 years, he has worked with grassroots queer groups all over the world.  In 2015, he left his full-time job to start TurnOut, a nonprofit organization that focuses on connecting Bay Area volunteers with LGBTQ+ causes that can use their help.

Our second interview for this episode is with Irene van der Zande.  Irene has been dedicated to protecting children, teens, and adults, including those with special needs from abuse, bullying, assault, exploitation and other emotional and physical violence by empowering them with knowledge and skills.  She is the Executive Director and Founder of Kidpower Teenpower Fullpower International, a global nonprofit that has served over 6 million people of different ages, abilities, cultures, beliefs, and identities since 1989.

Connect with Sean:
http://nonprofitfixer.com/best-resources

Connect with Jack:
www.turnout.org

Connect with Irene:
https://www.kidpower.org/

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to

]]> This episode is the second in a collaborative series that I’m doing with Sean Kosofsky, known as the Nonprofit Fixer.  We’re focused in on Board Development in preparation for a webinar that we’ll be co-hosting on the 29th of January.

This week, you’re going to hear from two nonprofit leaders who have deliberately invested time into board development. Both are clients of Sean and they agreed to share their experiences here so that we can learn from their work.

First up is Jack Beck. When he was just 16 years old, Jack was struggling with serious challenges as a queer young person and it was an LGBTQ+ nonprofit that stepped in with help, which made all the difference.  Since then, he has dedicated his career to supporting organizations like the one that helped him.  He began by working with community-based HIV organizations, and over the past 15 years, he has worked with grassroots queer groups all over the world.  In 2015, he left his full-time job to start TurnOut, a nonprofit organization that focuses on connecting Bay Area volunteers with LGBTQ+ causes that can use their help.

Our second interview for this episode is with Irene van der Zande.  Irene has been dedicated to protecting children, teens, and adults, including those with special needs from abuse, bullying, assault, exploitation and other emotional and physical violence by empowering them with knowledge and skills.  She is the Executive Director and Founder of Kidpower Teenpower Fullpower International, a global nonprofit that has served over 6 million people of different ages, abilities, cultures, beliefs, and identities since 1989.

Connect with Sean:
http://nonprofitfixer.com/best-resources

Connect with Jack:
www.turnout.org

Connect with Irene:
https://www.kidpower.org/

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to

]]> Buzzsprout-7149562 Thu, 21 Jan 2021 09:00:00 -0600 2044 1 25 full false Helpful with Board Development (Part 1): Sean Kosofsky Helpful with Board Development (Part 1): Sean Kosofsky Sean Kosofsky is the NonProfit Fixer! He has worked in nonprofits for 28 years, including as executive director for five organizations. He has worked in policy, communications, grassroots advocacy, direct service, development, management and served on numerous boards. He has raised millions of dollars for causes, candidates and campaigns. His work has appeared in news stories around the world, and he has offered webinars or blog posts through AFP, Candid, Idealware, Bloomerang, TechSoup, Wild Apricot, and Pamela Grow’s Motivate Mondays, and more.

He has worked on a wide range of issues including LGBTQ equality, reproductive justice, voting access, bullying prevention, climate change, and more. He offers coaching, consulting, training, and free tools at his website Nonprofitfixer.com and courses at http://Learn.MindTheGapConsulting.org.


Connect with Sean:
http://nonprofitfixer.com/best-resources

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Sean Kosofsky is the NonProfit Fixer! He has worked in nonprofits for 28 years, including as executive director for five organizations. He has worked in policy, communications, grassroots advocacy, direct service, development, management and served on numerous boards. He has raised millions of dollars for causes, candidates and campaigns. His work has appeared in news stories around the world, and he has offered webinars or blog posts through AFP, Candid, Idealware, Bloomerang, TechSoup, Wild Apricot, and Pamela Grow’s Motivate Mondays, and more.

He has worked on a wide range of issues including LGBTQ equality, reproductive justice, voting access, bullying prevention, climate change, and more. He offers coaching, consulting, training, and free tools at his website Nonprofitfixer.com and courses at http://Learn.MindTheGapConsulting.org.


Connect with Sean:
http://nonprofitfixer.com/best-resources

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-7149502 Thu, 14 Jan 2021 09:00:00 -0600 1755 1 24 full false Helpful with Resources: A New Year’s Message from Joy Helpful with Resources: A New Year’s Message from Joy This week, I’m taking a quick pause in the information-packed interviews for a New Year’s wish and some exciting happenings coming soon to the podcast as well as The Joy of Membership resources! Take a listen if you’re excited about impactful free training and new software specifically designed for membership organizations. Happy New Year, and here’s to a less surprising 2021!


Connect with Joy:
joyofmembership.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week, I’m taking a quick pause in the information-packed interviews for a New Year’s wish and some exciting happenings coming soon to the podcast as well as The Joy of Membership resources! Take a listen if you’re excited about impactful free training and new software specifically designed for membership organizations. Happy New Year, and here’s to a less surprising 2021!


Connect with Joy:
joyofmembership.com

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-7126183 Thu, 07 Jan 2021 09:00:00 -0600 579 1 23 full false Helpful with Tech (Part 3): Association of Canadian Archivists Helpful with Tech (Part 3): Association of Canadian Archivists One of the things that I love about my job is the wide variety of organizations that I have the opportunity to work with and that I get to learn something new about their industries. This week, we’re hearing from Jo McCutcheon who is the Executive Director of the Association of Canadian Archivists. Jo has been with her association for a few years now, since 2017, and she was a perfect person to talk with as part of this special collaborative series that I’m doing with Alex Sirota, because the focus of her members in their jobs is all about how the right information is maintained, stored, protected, and easily accessed when necessary. So naturally, they’d probably expect that their professional association would prioritize the same. But doing so is sometimes easier said than done, but Jo has taken on that work, shifting the association into the digital age and positioning it not only for future growth, but also to serve members really well.

I hope you enjoy this week’s conversation with Jo McCutcheon.

Connect with ACA:

executive.director@archivists.ca

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> One of the things that I love about my job is the wide variety of organizations that I have the opportunity to work with and that I get to learn something new about their industries. This week, we’re hearing from Jo McCutcheon who is the Executive Director of the Association of Canadian Archivists. Jo has been with her association for a few years now, since 2017, and she was a perfect person to talk with as part of this special collaborative series that I’m doing with Alex Sirota, because the focus of her members in their jobs is all about how the right information is maintained, stored, protected, and easily accessed when necessary. So naturally, they’d probably expect that their professional association would prioritize the same. But doing so is sometimes easier said than done, but Jo has taken on that work, shifting the association into the digital age and positioning it not only for future growth, but also to serve members really well.

I hope you enjoy this week’s conversation with Jo McCutcheon.

Connect with ACA:

executive.director@archivists.ca

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-6851620 Wed, 30 Dec 2020 09:00:00 -0600 1866 1 22 full false Helpful with Tech (Part 2): Pennsylvania Association of Intermediate Units Helpful with Tech (Part 2): Pennsylvania Association of Intermediate Units Michele Clancy is Marketing & Operations Manager at the Pennsylvania Association of Intermediate Units.  What is an Association of Intermediate Units?  Michele will explain this week’s episode.  She’ll also share how the work that she’s done to upgrade the technology systems that PAIU uses has helped the association better serve members.

This episode is the second in the special 4-part content collaboration that I’m doing with Alex Sirota from NewPath Consulting. If you missed last week’s interview with Alex, be sure to hop back and take a listen as we talked all about what it takes to grow in the “Digital Age”.

While Michele came into her role with her association from a marketing perspective, technology has become a very big part of what she needs in order to do her job really well. I think you’ll enjoy hearing about her experience, so let’s hop on into the interview now.

Connect with PAIU:
www.paiu.org

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Michele Clancy is Marketing & Operations Manager at the Pennsylvania Association of Intermediate Units.  What is an Association of Intermediate Units?  Michele will explain this week’s episode.  She’ll also share how the work that she’s done to upgrade the technology systems that PAIU uses has helped the association better serve members.

This episode is the second in the special 4-part content collaboration that I’m doing with Alex Sirota from NewPath Consulting. If you missed last week’s interview with Alex, be sure to hop back and take a listen as we talked all about what it takes to grow in the “Digital Age”.

While Michele came into her role with her association from a marketing perspective, technology has become a very big part of what she needs in order to do her job really well. I think you’ll enjoy hearing about her experience, so let’s hop on into the interview now.

Connect with PAIU:
www.paiu.org

****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-6851047 Wed, 23 Dec 2020 09:00:00 -0600 1640 1 21 full true Helpful with Tech (Part 1): Alex Sirota Helpful with Tech (Part 1): Alex Sirota On this week’s podcast, I’m introducing you to Alex Sirota from NewPath Consulting. One of the reasons why I like Alex so much is that, while he’s definitely a techy guy, he clearly tries to understand the needs of an organization and its members in order to be intentional about how tech can support those needs. It’s never technology just for technology’s sake.

Alex has a BSc in computer science from the University of Michigan and has worked as a product manager at two Internet startups. He is a father of 2 and plays the trumpet for fun. In addition to his role as the founder of NewPath Consulting, he is also the founder and the president of the University of Michigan Alumni Club of Toronto, so he understands what it is like to have to grow an organization that serves members.

Alex is partnering with us on the next few episodes of this podcast, so you’ll be hearing several of his clients sharing their own stories over the next few weeks. For now, let’s dive into my conversation with Alex Sirota.


Connect with Alex:

www.newpathconsulting.com
waxm.newpathconsulting.com

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> On this week’s podcast, I’m introducing you to Alex Sirota from NewPath Consulting. One of the reasons why I like Alex so much is that, while he’s definitely a techy guy, he clearly tries to understand the needs of an organization and its members in order to be intentional about how tech can support those needs. It’s never technology just for technology’s sake.

Alex has a BSc in computer science from the University of Michigan and has worked as a product manager at two Internet startups. He is a father of 2 and plays the trumpet for fun. In addition to his role as the founder of NewPath Consulting, he is also the founder and the president of the University of Michigan Alumni Club of Toronto, so he understands what it is like to have to grow an organization that serves members.

Alex is partnering with us on the next few episodes of this podcast, so you’ll be hearing several of his clients sharing their own stories over the next few weeks. For now, let’s dive into my conversation with Alex Sirota.


Connect with Alex:

www.newpathconsulting.com
waxm.newpathconsulting.com

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-6784906 Thu, 17 Dec 2020 09:00:00 -0600 1801 1 20 full false Helpful with End-of-Year Fundraising: Julia Campbell Helpful with End-of-Year Fundraising: Julia Campbell You are going to love this week’s guest. Julia Campbell is a non-profit consultant and speaker who focuses on digital storytelling, social media marketing, and online fundraising. She is the author of two books, a mom of two kids, and a returned Peace Corps volunteer. You’ll hear the passion she holds around getting organizations and change-makers to stop spinning their wheels and instead get REAL results using digital tools. This interview comes at the perfect timing because she’s going to share with us the importance of an end-of-year fundraising blueprint.



Connect with Julia:

www.jcsocialmarketing.com/blog

Courses: https://online-success-for-nonprofits.teachable.com/


Mentioned Resources: Wild Apricot Membership Growth Report

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> You are going to love this week’s guest. Julia Campbell is a non-profit consultant and speaker who focuses on digital storytelling, social media marketing, and online fundraising. She is the author of two books, a mom of two kids, and a returned Peace Corps volunteer. You’ll hear the passion she holds around getting organizations and change-makers to stop spinning their wheels and instead get REAL results using digital tools. This interview comes at the perfect timing because she’s going to share with us the importance of an end-of-year fundraising blueprint.



Connect with Julia:

www.jcsocialmarketing.com/blog

Courses: https://online-success-for-nonprofits.teachable.com/


Mentioned Resources: Wild Apricot Membership Growth Report

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-6647539 Thu, 10 Dec 2020 09:00:00 -0600 1129 1 19 full false Helpful with Speedy Marketing: Elizabeth Pampalone Helpful with Speedy Marketing: Elizabeth Pampalone This week’s guest is Elizabeth Pampalone from Absolute Marketing. Elizabeth is known as an international speaker, successful entrepreneur, and expert marketer with over 20 years of experience.  In the time that I’ve personally been working with associations, trade groups, and membership-based nonprofits, I’ve met a lot of marketing consultants and, to be completely honest, most of them sound exactly the same… which is ironic considering that typically they are telling clients that they need to be identifiably different, isn’t it?

Well, Elizabeth’s approach is actually different. She has boiled down the process of creating major components of marketing into a series of single-day events.  It’s an approach that’s similar to the Facilitated Focus Days that I do on the consulting side of my business. I know that the approach can actually be very effective, so I invited her on the show to talk about how an expedited process can actually help you get your own marketing and nurture pieces out to your members more quickly.

****

Connect with Elizabeth:

GetAbsoluteMarketing.com 

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.


]]> This week’s guest is Elizabeth Pampalone from Absolute Marketing. Elizabeth is known as an international speaker, successful entrepreneur, and expert marketer with over 20 years of experience.  In the time that I’ve personally been working with associations, trade groups, and membership-based nonprofits, I’ve met a lot of marketing consultants and, to be completely honest, most of them sound exactly the same… which is ironic considering that typically they are telling clients that they need to be identifiably different, isn’t it?

Well, Elizabeth’s approach is actually different. She has boiled down the process of creating major components of marketing into a series of single-day events.  It’s an approach that’s similar to the Facilitated Focus Days that I do on the consulting side of my business. I know that the approach can actually be very effective, so I invited her on the show to talk about how an expedited process can actually help you get your own marketing and nurture pieces out to your members more quickly.

****

Connect with Elizabeth:

GetAbsoluteMarketing.com 

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.


]]> Buzzsprout-6462529 Thu, 03 Dec 2020 09:00:00 -0600 1388 1 18 full false Helpful with Sub-Communities: Amy Hager Helpful with Sub-Communities: Amy Hager This week’s guest is Amy Hager, a consultant who provides strategy and support for community-centric organizations. Amy’s inspiration and foundation for starting her own company is built from her in-depth experiences in the broadcasting, publishing, non-profit, technology, and consulting industries. 

In our interview, you’ll hear her talk about what joy she finds in community building and providing guidance to a variety of organizations, helping them improve their internal strategies and external voice. 

Like many in the Association Industry, Amy didn't start her career in the space and instead says she kind of fell into it.  When I did her interview, I didn’t realize that she was at one time both a racecar driver and a radio DJ, so I’m going to have to do a follow-up conversation with her sometime to learn more about that. What’s important for today is to know that Amy has found a common thread in all she has done over the years, and that is building a community.

****

Connect with Amy:

LinkedIn
Facebook 

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.


]]> This week’s guest is Amy Hager, a consultant who provides strategy and support for community-centric organizations. Amy’s inspiration and foundation for starting her own company is built from her in-depth experiences in the broadcasting, publishing, non-profit, technology, and consulting industries. 

In our interview, you’ll hear her talk about what joy she finds in community building and providing guidance to a variety of organizations, helping them improve their internal strategies and external voice. 

Like many in the Association Industry, Amy didn't start her career in the space and instead says she kind of fell into it.  When I did her interview, I didn’t realize that she was at one time both a racecar driver and a radio DJ, so I’m going to have to do a follow-up conversation with her sometime to learn more about that. What’s important for today is to know that Amy has found a common thread in all she has done over the years, and that is building a community.

****

Connect with Amy:

LinkedIn
Facebook 

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.


]]> Buzzsprout-6347863 Wed, 25 Nov 2020 09:00:00 -0600 1458 1 17 full false Helpful in Rome: Jennifer Landini and Kate McElwee Helpful in Rome: Jennifer Landini and Kate McElwee In the early days of the COVID-19 pandemic, I thought of this episode’s featured organization often. Not only are they headquartered in Italy where the virus hit hard, but they also serve American women who live and work in Rome - women who were likely concerned for the situation in Italy, concerned for the situation back in the US, subject to travel restrictions, and trying to make sense of all of this, just as the entire rest of the world grappled with the changes, as well.

I’m speaking, of course, about the American Women’s Association of Rome The good news is that AWAR had just gone through the process of upgrading their website and converting many of their outdated systems to be handled by the new site. That really worked out to be fortunate timing for them.

In this conversation, I talk with AWAR’s president, Jennifer Landini, and their First Vice President Kate McElwee, about how AWAR has been serving members and creating value in such unusual circumstances. 



Connect with Jennifer and Kate:

Website: awar.org

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> In the early days of the COVID-19 pandemic, I thought of this episode’s featured organization often. Not only are they headquartered in Italy where the virus hit hard, but they also serve American women who live and work in Rome - women who were likely concerned for the situation in Italy, concerned for the situation back in the US, subject to travel restrictions, and trying to make sense of all of this, just as the entire rest of the world grappled with the changes, as well.

I’m speaking, of course, about the American Women’s Association of Rome The good news is that AWAR had just gone through the process of upgrading their website and converting many of their outdated systems to be handled by the new site. That really worked out to be fortunate timing for them.

In this conversation, I talk with AWAR’s president, Jennifer Landini, and their First Vice President Kate McElwee, about how AWAR has been serving members and creating value in such unusual circumstances. 



Connect with Jennifer and Kate:

Website: awar.org

****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Buzzsprout-6245461 Thu, 19 Nov 2020 09:00:00 -0600 1582 1 16 full false Helpful with Crowdsourcing Design: Ross Kimbarovsky Helpful with Crowdsourcing Design: Ross Kimbarovsky In this week's episode, we're exploring the question of whether a member's perception of value can actually be influenced by the look of the materials you give them. In other words, does brand really matter? Ross Kimbarovsky is the founder and CEO of Crowdspring, a company where you can connect with more than 220,000 freelancers to get custom logo design, web design, graphic design, product design, and more. Basically, if you need something designed, you can probably find more than enough people over at Crowdspring who can do it. Crowdspring has some significant reach, working with big companies like Amazon, LG, Starbucks, Microsoft, Barilla, Phillips, but also tens of thousands of smaller organizations like non-profits, entrepreneurs, and startups. Before founding Crowdspring, Ross practiced law for 13 years as a successful trial attorney. But before you start thinking that he's all "no-nonsense attorney guy," some believe that Ross left law back in 2007 to start Crowdspring just so that he could wae shorts to work. Ross says that rumor is completely true.


Connect with Ross:
Website: crowdspring.com
Blog: crowdspring.com/blog
Twitter: @RossKimbarovsky & @crowdspring
LinkedIn: Ross Kimbarovsky

*****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> In this week's episode, we're exploring the question of whether a member's perception of value can actually be influenced by the look of the materials you give them. In other words, does brand really matter? Ross Kimbarovsky is the founder and CEO of Crowdspring, a company where you can connect with more than 220,000 freelancers to get custom logo design, web design, graphic design, product design, and more. Basically, if you need something designed, you can probably find more than enough people over at Crowdspring who can do it. Crowdspring has some significant reach, working with big companies like Amazon, LG, Starbucks, Microsoft, Barilla, Phillips, but also tens of thousands of smaller organizations like non-profits, entrepreneurs, and startups. Before founding Crowdspring, Ross practiced law for 13 years as a successful trial attorney. But before you start thinking that he's all "no-nonsense attorney guy," some believe that Ross left law back in 2007 to start Crowdspring just so that he could wae shorts to work. Ross says that rumor is completely true.


Connect with Ross:
Website: crowdspring.com
Blog: crowdspring.com/blog
Twitter: @RossKimbarovsky & @crowdspring
LinkedIn: Ross Kimbarovsky

*****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-6243811 Thu, 12 Nov 2020 08:00:00 -0600 1541 1 15 full false Helpful by Fostering Community: Association of Development Officers Helpful by Fostering Community: Association of Development Officers Recently, I've had the opportunity to work closely with this week's podcast guest as we've collaborated on a client project. When I needed a fundraising specialist to help with the project, she was the first thing that jumped to mind. Julie Sootin is not only a consultant who specializes in fundraising, but she's also the Executive Director for the Association of Development Officers, a membership organization that is comprised of members who are all keenly focused on increasing donor engagement, raising more money, and communicating impact more effectively. I talked with Julie about how her organization continued to foster a sense of community, even during a time when in-person meetings were not an option, and how getting back to a core focus on her organization's purpose was really useful. I hope you enjoy this week's conversation with Julie Sootin.


Connect with Julie:
www.ADOonline.org


*****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Recently, I've had the opportunity to work closely with this week's podcast guest as we've collaborated on a client project. When I needed a fundraising specialist to help with the project, she was the first thing that jumped to mind. Julie Sootin is not only a consultant who specializes in fundraising, but she's also the Executive Director for the Association of Development Officers, a membership organization that is comprised of members who are all keenly focused on increasing donor engagement, raising more money, and communicating impact more effectively. I talked with Julie about how her organization continued to foster a sense of community, even during a time when in-person meetings were not an option, and how getting back to a core focus on her organization's purpose was really useful. I hope you enjoy this week's conversation with Julie Sootin.


Connect with Julie:
www.ADOonline.org


*****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-6150118 Thu, 05 Nov 2020 10:00:00 -0600 1191 1 14 full false Helpful through Certification: Register of Professional Archaeologists Helpful through Certification: Register of Professional Archaeologists Dr. Deb Rotman has been an active teacher, scholar, and practitioner of archaeology for more than 25 years and has a broad knowledge of both academic archaeology and CRM. When she joined the faculty of the University of Notre Dame in 2006, Deb wanted to understand how a university with a French name became the Fighting Irish. Answering this question became the focus of her research on Irish immigration in both the US and Ireland. In 2015-2016, Deb was a Fulbright US Scholar to the Galway-Mayo Institute of Technology in Castlebar, County Mayo, where she lectured and researched the lifeways and cultural practices of rural Irish-Catholics before they emigrated to the US. Recently, Deb became the Executive Director of the Register of Professional Archaeologists where she facilitates the certification and professional development of practicing archaeologists in the US and internationally.


Connect with Deb:
https://www.rpanet.org


*****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Dr. Deb Rotman has been an active teacher, scholar, and practitioner of archaeology for more than 25 years and has a broad knowledge of both academic archaeology and CRM. When she joined the faculty of the University of Notre Dame in 2006, Deb wanted to understand how a university with a French name became the Fighting Irish. Answering this question became the focus of her research on Irish immigration in both the US and Ireland. In 2015-2016, Deb was a Fulbright US Scholar to the Galway-Mayo Institute of Technology in Castlebar, County Mayo, where she lectured and researched the lifeways and cultural practices of rural Irish-Catholics before they emigrated to the US. Recently, Deb became the Executive Director of the Register of Professional Archaeologists where she facilitates the certification and professional development of practicing archaeologists in the US and internationally.


Connect with Deb:
https://www.rpanet.org


*****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-6037780 Thu, 29 Oct 2020 10:00:00 -0500 1217 1 13 full false Helpful Beyond Retirement: Richard Haiduck Helpful Beyond Retirement: Richard Haiduck The podcast this week features an interview with Dick Haiduck, author of Shifting Gears. Dick is a former of life sciences executive and mentor who has been committed to maintaining an active retirement, and he knew that he was not alone in doing that. The interviews that he has conducted with fellow retirees about their desires to make meaningful contributions are the basis for his book.

I was curious to speak with Dick about his book because I often hear from membership leaders about the difficult time that they have attracting younger members: Millenials and now even Generation Z. This conversation was a nice reminder to keep looking at the other end of the age spectrum as well.


Connect with Dick:
richardhaiduck.com


*****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> The podcast this week features an interview with Dick Haiduck, author of Shifting Gears. Dick is a former of life sciences executive and mentor who has been committed to maintaining an active retirement, and he knew that he was not alone in doing that. The interviews that he has conducted with fellow retirees about their desires to make meaningful contributions are the basis for his book.

I was curious to speak with Dick about his book because I often hear from membership leaders about the difficult time that they have attracting younger members: Millenials and now even Generation Z. This conversation was a nice reminder to keep looking at the other end of the age spectrum as well.


Connect with Dick:
richardhaiduck.com


*****
INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5879485 Thu, 22 Oct 2020 10:00:00 -0500 1626 1 12 full false Helpful with System Changes: Reeshemah Davis Helpful with System Changes: Reeshemah Davis Part of the role of being a leader in a membership-based organization is ensuring that members experience a culture of acceptance and respect when engaging with us. Most of us want to be inclusive. We want to remove barriers that would make anyone feel unsafe or unheard. Yet, we know that our organizations exist within many systems where there can be problematic elements. Sometimes, we may even be blind to those problems ourselves. Reeshemah Davis is the founder and principal consultant of EMBOLDEN Action. Systems change is her area of expertise.

Reeshemah spent a few minutes with me in this episode sharing her thoughts on this very complex topic. I was particularly encouraged by her perspective on how each of us, as leaders, can begin having an impact...even if we feel that the overall issues are too large to get our arms around or will have a significant amount of change. I hope you'll be encouraged by her perspective as well.


Connect with Reeshemah:
www.emboldenaction.com
Twitter: @emboldenaction
LinkedIn: Embolden Action, LLC.


*****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Part of the role of being a leader in a membership-based organization is ensuring that members experience a culture of acceptance and respect when engaging with us. Most of us want to be inclusive. We want to remove barriers that would make anyone feel unsafe or unheard. Yet, we know that our organizations exist within many systems where there can be problematic elements. Sometimes, we may even be blind to those problems ourselves. Reeshemah Davis is the founder and principal consultant of EMBOLDEN Action. Systems change is her area of expertise.

Reeshemah spent a few minutes with me in this episode sharing her thoughts on this very complex topic. I was particularly encouraged by her perspective on how each of us, as leaders, can begin having an impact...even if we feel that the overall issues are too large to get our arms around or will have a significant amount of change. I hope you'll be encouraged by her perspective as well.


Connect with Reeshemah:
www.emboldenaction.com
Twitter: @emboldenaction
LinkedIn: Embolden Action, LLC.


*****

INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard


*****


ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

 

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5861245 Thu, 15 Oct 2020 10:00:00 -0500 1381 1 11 full false Helpful with Virtual Training: Heather Burright Helpful with Virtual Training: Heather Burright My guest for this week’s episode is Heather Burright, Founder and CEO of Skill Masters Market. While Heather does consulting with organizations around instructional design and change management now, she came into that work from a large membership-based nonprofit. In our conversation, we specifically focused on the shift that is happening right now where more training is needing to happen in a virtual manner. If you’re like most organizations that are in this position, offering Continuing Education or other professional development, you’re probably concerned about making sure that the training is still effective even in a virtual format. Heather gave some great tips that I think you’re going to find super helpful. Now, here’s my conversation with Heather Burright.

Connect with Heather:
https://www.skillmastersmarket.com/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> My guest for this week’s episode is Heather Burright, Founder and CEO of Skill Masters Market. While Heather does consulting with organizations around instructional design and change management now, she came into that work from a large membership-based nonprofit. In our conversation, we specifically focused on the shift that is happening right now where more training is needing to happen in a virtual manner. If you’re like most organizations that are in this position, offering Continuing Education or other professional development, you’re probably concerned about making sure that the training is still effective even in a virtual format. Heather gave some great tips that I think you’re going to find super helpful. Now, here’s my conversation with Heather Burright.

Connect with Heather:
https://www.skillmastersmarket.com/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5681536 Thu, 08 Oct 2020 08:00:00 -0500 1313 membership, interview, guest, virtual training 1 10 full false Helpful with Trade Shows: Marlys Arnold Helpful with Trade Shows: Marlys Arnold When I think of industries that were perhaps hardest hit by the COVID-19 global pandemic, the event and trade show industry is pretty high on my list. This week’s guest, Marlys Arnold, saw the impact coming and knew it was going to be big. In addition to her role as an exhibit marketing strategist, Marlys has served as the organizer of several expos and events herself. She has led exhibitor workshops in a variety of industries, ranging from local consumer expos to some of the largest trade shows in the U.S. She hosts the Trade Show Insights blog and podcast and she’s the author of “Build a Better Trade Show Image” and “Exhibit Design That Works”. And she’s the founder of the Exhibit Marketers Cafe and Exhibit Marketers Academy, an online education community.

Professionally, Marlys knows what she’s talking about and she’s one of the best resources I know on the topic of virtual events.  Personally, she’s the kind of person who always comes through for me anytime I have a question or need a connecting point for a client.

Please spend the next few minutes with me, getting to know Marlys Arnold.

Connect with Marlys:
Trade Show Insights (blog & podcast)

Exhibit Marketers Cafe

Virtual Lunch Conversations

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> When I think of industries that were perhaps hardest hit by the COVID-19 global pandemic, the event and trade show industry is pretty high on my list. This week’s guest, Marlys Arnold, saw the impact coming and knew it was going to be big. In addition to her role as an exhibit marketing strategist, Marlys has served as the organizer of several expos and events herself. She has led exhibitor workshops in a variety of industries, ranging from local consumer expos to some of the largest trade shows in the U.S. She hosts the Trade Show Insights blog and podcast and she’s the author of “Build a Better Trade Show Image” and “Exhibit Design That Works”. And she’s the founder of the Exhibit Marketers Cafe and Exhibit Marketers Academy, an online education community.

Professionally, Marlys knows what she’s talking about and she’s one of the best resources I know on the topic of virtual events.  Personally, she’s the kind of person who always comes through for me anytime I have a question or need a connecting point for a client.

Please spend the next few minutes with me, getting to know Marlys Arnold.

Connect with Marlys:
Trade Show Insights (blog & podcast)

Exhibit Marketers Cafe

Virtual Lunch Conversations

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5370919 Thu, 01 Oct 2020 08:00:00 -0500 1157 membership, trade shows 1 9 full false Helpful with Sacred Cows: Dr. Stephan Meyer Helpful with Sacred Cows: Dr. Stephan Meyer Have you ever heard the phrase “sacred cow”?  In a business context, a sacred cow refers to an idea, custom, or belief that an organization resists questioning or criticizing. Sometimes holding onto such ideas without questioning them can hold an organization back from being able to create change that is necessary to survival.

Today’s guest is Dr. Stephan Meyer who received his PhD last November for his research into sacred cows and organizations, but he’s actually been working on change-related projects in his career for more than 25 years. In a world now where every organization is trying to find a new path forward, it seemed like the perfect time for this conversation with Stephan. I hope you enjoy listening in.

Connect with Stephan:
https://twitter.com/Stephan_Meyer
https://stephanmeyer.com/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Have you ever heard the phrase “sacred cow”?  In a business context, a sacred cow refers to an idea, custom, or belief that an organization resists questioning or criticizing. Sometimes holding onto such ideas without questioning them can hold an organization back from being able to create change that is necessary to survival.

Today’s guest is Dr. Stephan Meyer who received his PhD last November for his research into sacred cows and organizations, but he’s actually been working on change-related projects in his career for more than 25 years. In a world now where every organization is trying to find a new path forward, it seemed like the perfect time for this conversation with Stephan. I hope you enjoy listening in.

Connect with Stephan:
https://twitter.com/Stephan_Meyer
https://stephanmeyer.com/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5347195 Thu, 24 Sep 2020 08:00:00 -0500 1156 membership 1 8 full false Helpful in Shared Purpose: North Country Arts Council Helpful in Shared Purpose: North Country Arts Council My next guest and I had a good laugh after we closed out our interview because she was totally singing my tune and we hadn’t even practiced!  Anita Prather Harvell calls herself both an IT geek and an artist.  Her artistic resume is extensive… playing woodwinds and percussion in local pit orchestras, singing with a chorus, performing theatrically on stage, and, teaching marching band and color guard across the country. She’s even married to a musician spouse. A love for the arts is in her blood.

Today, Anita is President of the North Country Arts Council.  She is on the board of the local chamber of commerce and she works as an IT Specialist for Family Morale, Welfare, and Recreation on Fort  Drum.  She is also a website manager and does the social media and PR for a wide variety of nonprofit organizations.

For a few moments, she put all that on pause to talk with us about her work with the Arts Council.  Here’s our conversation...

Connect with NCAC:
nnyart.org

Facebook and Instagram: @North Country Arts Council
LinkedIn:  North Country Arts Council

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> My next guest and I had a good laugh after we closed out our interview because she was totally singing my tune and we hadn’t even practiced!  Anita Prather Harvell calls herself both an IT geek and an artist.  Her artistic resume is extensive… playing woodwinds and percussion in local pit orchestras, singing with a chorus, performing theatrically on stage, and, teaching marching band and color guard across the country. She’s even married to a musician spouse. A love for the arts is in her blood.

Today, Anita is President of the North Country Arts Council.  She is on the board of the local chamber of commerce and she works as an IT Specialist for Family Morale, Welfare, and Recreation on Fort  Drum.  She is also a website manager and does the social media and PR for a wide variety of nonprofit organizations.

For a few moments, she put all that on pause to talk with us about her work with the Arts Council.  Here’s our conversation...

Connect with NCAC:
nnyart.org

Facebook and Instagram: @North Country Arts Council
LinkedIn:  North Country Arts Council

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5347069 Thu, 17 Sep 2020 08:00:00 -0500 898 membership, arts council 1 7 full false Helpful with a Voice: American National CattleWomen Helpful with a Voice: American National CattleWomen I think it is fair to say that this week’s guest is the perfect example of an association leader whose work reflects a lifelong passion.  Evelyn Green grew up on a farm in Alabama.  Her family’s beef operation was in the largest beef-producing county for that state. Since 1982, she has been involved in the support and management of her family farm. She is married to a professor of Animal Sciences with a specialization in Beef Cattle Nutrition. She has served in every possible role for the Alabama Cattlewomen’s Association and today, she is President Elect for the American National Cattlewomen’s Association.

She - and really every person that I’ve interacted with at ANCW - are incredibly passionate about the work, so I invited her here today to talk about how ANCW is being helpful to members and bring value to their industry.

Connect with ANCW:
https://ancw.org/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.



]]> I think it is fair to say that this week’s guest is the perfect example of an association leader whose work reflects a lifelong passion.  Evelyn Green grew up on a farm in Alabama.  Her family’s beef operation was in the largest beef-producing county for that state. Since 1982, she has been involved in the support and management of her family farm. She is married to a professor of Animal Sciences with a specialization in Beef Cattle Nutrition. She has served in every possible role for the Alabama Cattlewomen’s Association and today, she is President Elect for the American National Cattlewomen’s Association.

She - and really every person that I’ve interacted with at ANCW - are incredibly passionate about the work, so I invited her here today to talk about how ANCW is being helpful to members and bring value to their industry.

Connect with ANCW:
https://ancw.org/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?

Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.



]]> Joy Duling Buzzsprout-5243215 Thu, 10 Sep 2020 08:00:00 -0500 1178 membership, association 1 6 full false Helpful by the Numbers: JJ Reynolds, Mediauthentic Helpful by the Numbers: JJ Reynolds, Mediauthentic This week, I’d like to introduce you to JJ Reynolds from Mediauthentic. JJ originally started working in the field of marketing as a videographer who would create marketing videos and other assets, but he quickly learned that organizations didn’t really know what to do with these things once they had them.

That led him to dig into measurement, which he says is really what’s necessary to answer the question, “Is this actually working?”  When you know what is and isn’t working (WITH REAL NUMBERS in front of you), it’s easier to take action in the right direction.

Today, that’s what JJ focuses on - using metrics to help organizations guide their growth and value delivery.

Connect with JJ:
https://www.mediauthentic.com/joy


****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.



]]> This week, I’d like to introduce you to JJ Reynolds from Mediauthentic. JJ originally started working in the field of marketing as a videographer who would create marketing videos and other assets, but he quickly learned that organizations didn’t really know what to do with these things once they had them.

That led him to dig into measurement, which he says is really what’s necessary to answer the question, “Is this actually working?”  When you know what is and isn’t working (WITH REAL NUMBERS in front of you), it’s easier to take action in the right direction.

Today, that’s what JJ focuses on - using metrics to help organizations guide their growth and value delivery.

Connect with JJ:
https://www.mediauthentic.com/joy


****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.



]]> Joy Duling Buzzsprout-5243083 Thu, 03 Sep 2020 08:00:00 -0500 994 1 5 full false Helpful for the Kids: Children's Home Association of Illinois Helpful for the Kids: Children's Home Association of Illinois Matt George and I live in the same town, but we hadn’t met until we recorded today’s interview. Oh sure… I had heard of Matt.  After all, he is the CEO of Children’s Home Association of Illinois.  I knew of the work that he did. I also knew that he had a book out for nonprofits.

But I did not fully realize how innovative Matt’s approach was until I started looking more closely.  

In fact, Kevin Harrington who is known as the “inventor of the infomercial” and was the original Shark on Shark Tank says Matt George’s new book “Nonprofit Game Plan” is a game changer and he called Matt the “nonprofit CEO of our time.”

So, obviously, I had to talk to Matt… and let you listen in on that conversation.

Connect with Children's Home Association:
https://www.chail.org/


Check Out (and Support!) the "No Tee Time Tourney", an innovative virtual golf outing:  https://www.chail.org/Getting-Involved/Event/no-tee-time-tourney

Use code:  Joy10 to get $10 off your event registration
(There is NO financial relationship between The Joy of Membership and The Children's Home or this event.)

Find Matt's Book, The Nonprofit Game Plan, on Amazon:
https://www.amazon.com/Nonprofit-Game-Plan-Strategy-Success-ebook/dp/B083RQZP6W/ref=sr_1_1?dchild=1&keywords=matt+george&qid=1598531895&sr=8-1

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Matt George and I live in the same town, but we hadn’t met until we recorded today’s interview. Oh sure… I had heard of Matt.  After all, he is the CEO of Children’s Home Association of Illinois.  I knew of the work that he did. I also knew that he had a book out for nonprofits.

But I did not fully realize how innovative Matt’s approach was until I started looking more closely.  

In fact, Kevin Harrington who is known as the “inventor of the infomercial” and was the original Shark on Shark Tank says Matt George’s new book “Nonprofit Game Plan” is a game changer and he called Matt the “nonprofit CEO of our time.”

So, obviously, I had to talk to Matt… and let you listen in on that conversation.

Connect with Children's Home Association:
https://www.chail.org/


Check Out (and Support!) the "No Tee Time Tourney", an innovative virtual golf outing:  https://www.chail.org/Getting-Involved/Event/no-tee-time-tourney

Use code:  Joy10 to get $10 off your event registration
(There is NO financial relationship between The Joy of Membership and The Children's Home or this event.)

Find Matt's Book, The Nonprofit Game Plan, on Amazon:
https://www.amazon.com/Nonprofit-Game-Plan-Strategy-Success-ebook/dp/B083RQZP6W/ref=sr_1_1?dchild=1&keywords=matt+george&qid=1598531895&sr=8-1

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-5171911 Thu, 27 Aug 2020 07:00:00 -0500 1157 1 4 full false Helpful Through Family Ties: GU272 Descendants Association Helpful Through Family Ties: GU272 Descendants Association One of my personal goals as I created this podcast format was to bring forward stories of value being created by mission-driven organizations covering a diverse array of topic areas, membership sizes and types, geographic location, and length of service.  As part of this podcast, you’ll hear from organizations that have been working toward their mission for decades, but you’ll also hear from some that are very new.

That’s the situation today. The GU272 Descendants Association is very new as a formal association, but their mission and the impact of their work?  …. Well, that spans generations. 

Join me for this conversation with Rochell Sanders Prater, the association’s Vice President of Membership.

Connect with GU272 Descendants Association:  
https://www.gu272.net/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.



]]> One of my personal goals as I created this podcast format was to bring forward stories of value being created by mission-driven organizations covering a diverse array of topic areas, membership sizes and types, geographic location, and length of service.  As part of this podcast, you’ll hear from organizations that have been working toward their mission for decades, but you’ll also hear from some that are very new.

That’s the situation today. The GU272 Descendants Association is very new as a formal association, but their mission and the impact of their work?  …. Well, that spans generations. 

Join me for this conversation with Rochell Sanders Prater, the association’s Vice President of Membership.

Connect with GU272 Descendants Association:  
https://www.gu272.net/

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.



]]> Joy Duling Buzzsprout-5049683 Tue, 18 Aug 2020 12:00:00 -0500 969 membership, gu272, association 1 3 full false Helpful in Droplets & Waves: GlobalWaterWorks Helpful in Droplets & Waves: GlobalWaterWorks This week, Mary Conley Eggert shares her commitment to helping solve the world’s water crises… and there are actually many issues woven together that need urgent attention.  

As she looked at what SHE could do to be helpful, she realized that her natural inclinations to network and connect people could help her create a community where the right people could come together to find solutions more quickly.

So, that’s exactly what she did.


Connect with GlobalWaterWorks:  
Community:  gwwconnect.com
Twitter:  twitter.com/globalwaterwork
Email:  mary.eggert@globalwaterworks.org

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> This week, Mary Conley Eggert shares her commitment to helping solve the world’s water crises… and there are actually many issues woven together that need urgent attention.  

As she looked at what SHE could do to be helpful, she realized that her natural inclinations to network and connect people could help her create a community where the right people could come together to find solutions more quickly.

So, that’s exactly what she did.


Connect with GlobalWaterWorks:  
Community:  gwwconnect.com
Twitter:  twitter.com/globalwaterwork
Email:  mary.eggert@globalwaterworks.org

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-4996235 Fri, 14 Aug 2020 08:00:00 -0500 990 membership, globalwaterworks, water issues 1 2 full false Helpful by Hiking: National Foundation for Danish America Helpful by Hiking: National Foundation for Danish America My guest this week is Bruce Bro, President of the National Foundation for Danish America.  There are approximately 1.5 Million Americans who claim at least partial Danish heritage and call themselves “Danish Americans”.

NFDA is a nonprofit organization, formed in 2019 to help Danish American organizations network, coordinate, share and collaborate all in an effort to preserve and promote the Danish culture and heritage in America.

As the Foundation’s President, Bruce recently asked “how can we be helpful?” and he came up with a rather unusual answer.  That’s what he’s here today to talk about.

Connect with NFDA:  danishamerica.org

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> My guest this week is Bruce Bro, President of the National Foundation for Danish America.  There are approximately 1.5 Million Americans who claim at least partial Danish heritage and call themselves “Danish Americans”.

NFDA is a nonprofit organization, formed in 2019 to help Danish American organizations network, coordinate, share and collaborate all in an effort to preserve and promote the Danish culture and heritage in America.

As the Foundation’s President, Bruce recently asked “how can we be helpful?” and he came up with a rather unusual answer.  That’s what he’s here today to talk about.

Connect with NFDA:  danishamerica.org

****

INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard

****

ABOUT YOUR HOST

Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.


But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

]]> Joy Duling Buzzsprout-4873445 Wed, 05 Aug 2020 21:00:00 -0500 761 1 1 full false Welcome to The Joy of Membership Podcast Welcome to The Joy of Membership Podcast Most membership organizations -want- to be using best practices for membership growth and member care... but best practices are often easier said than done.

There are practical realities that get in the way… too little time, not enough staff, a board that doesn't "get it", or even chapter leaders that go rogue.

There’s no shortage of advice out there on best practices in membership. What WE need to talk about is how to actually make those things possible in the real world… how to be absolutely sure that growth practices are going to stick… how to make those things easier, more consistent, and even done automatically in many cases.

So that’s what we talk about here, not just WHAT to do to grow membership, but HOW to actually make it all possible.

If that sounds of interest, I'll be here most Tuesday mornings and I welcome you to join us.



]]> Most membership organizations -want- to be using best practices for membership growth and member care... but best practices are often easier said than done.

There are practical realities that get in the way… too little time, not enough staff, a board that doesn't "get it", or even chapter leaders that go rogue.

There’s no shortage of advice out there on best practices in membership. What WE need to talk about is how to actually make those things possible in the real world… how to be absolutely sure that growth practices are going to stick… how to make those things easier, more consistent, and even done automatically in many cases.

So that’s what we talk about here, not just WHAT to do to grow membership, but HOW to actually make it all possible.

If that sounds of interest, I'll be here most Tuesday mornings and I welcome you to join us.



]]> Joy Buzzsprout-4872926 Wed, 05 Aug 2020 20:00:00 -0500 70 1 trailer false