Personalization Outbreak

Same Wound, Two Ages: The Conviction Crisis and the Editing Crisis

Tue, 18 Aug 2026 15:00:00 -0700

“The edit didn't start at 45. It started in the hallway, in a group chat, in a classroom, long before anyone handed them a title.”

We spend a lot of time talking about fixing leadership.

But what if we're looking at the problem too late?

In this episode of the Earning Conviction Series, Glenn Llopis explores the connection between two crises happening at opposite ends of life:

The conviction crisis in accomplished adults who have lost touch with who they really are.

And the editing crisis happening to teenagers and young adults before they ever have the chance to
discover who they are.

Glenn explores:
🧠 Why successful leaders can quietly lose contact with themselves

⚙️ How standardization teaches people to perform instead of personalize

🔄 Why reinvention is actually reclamation

🔥 What conviction really means—and why it can't be borrowed

🎯 The five rings where a loss of conviction begins to affect your life

📱 Why the same questions we're asking executives are already resonating with teenagers

❤️ Why parents shouldn't wait for the crisis—they should prevent it

Because the goal isn't to become someone new.

It's to reclaim the person you were before the world edited you.
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Video Content:
0:00 Intro
06:16 The Editing Crisis
08:33 The Conviction Crisis
13:42 Reinvention is Reclamation
17:33 "The 5 Rings"

🎧 Watch now and discover what it means to earn conviction

📺 Full episode available on Youtube
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#EarningConviction #Leadership #PersonalizationOutbreak #GlennLlopis #LeadershipDevelopment #SelfAwareness #AuthenticLeadership #Reinvention #Personalization #FutureOfWork #YouthLeadership #Conviction

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Will AI Make You Smarter—or Stop You From Thinking?

Tue, 18 Aug 2026 15:00:00 -0700

“AI cannot be allowed to strip away our ability to make decisions, make judgment, and still be the ones making the final call.”

AI can give us answers faster than ever.

But what happens when getting the answer becomes more important than learning how to think?

In this episode of the Earning Conviction Series, Glenn Llopis sits down with Rohit Begani, CTO & Co-Founder of AceUp, to explore a different vision for AI—one designed not to replace human judgment, but to strengthen it. Glenn and Rohit discuss:

🤖 Why AI is accelerating standardization—and why that could make individuality even more important

🧠 Why people initially rejected AI coaching because they wanted answers instead of reflection

🎯 How AI can personalize coaching without taking away someone's ability to make their own decisions

💬 Why role-playing difficult conversations can turn leadership theory into actual behavior

🔎 How AI can uncover the gap between how organizations think they operate and what employees actually experience

🔐 Why privacy, transparency, and psychological safety are essential to responsible AI coaching

⏱️ How AI can become a continuous accountability partner instead of another tool you use once and forget

🔥 And why the ultimate goal isn't faster answers—it's stronger judgment, clearer decisions, and deeper conviction

The future of AI shouldn't be about making humans unnecessary.

It should be about helping humans become more capable of thinking, deciding, and leading for themselves.

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Video Content:

0:00 Intro

05:54 Can AI Help Us Become More Human?

10:34 Standardize the Framework. Personalize the Person

12:19 AI Can Coach Without Taking Away Your Judgment

14:23 AI Can't Replace Human Coaching

27:31 What Your Organization Thinks Is Happening vs. What's Really Happening

35:11 AI Shouldn't Replace Human Judgment

39:03 The AI Accountability Partner

46:51 The Danger of Letting AI Tell Your Story

50:44 The Future of AI Is Conviction

🎧 Watch now and explore what happens when AI is designed to strengthen—not replace—human conviction

📺 Full episode available on YouTube

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#AI #Leadership #EarningConviction #PersonalizationOutbreak #GlennLlopis #RohitBegani #ArtificialIntelligence #LeadershipDevelopment #FutureOfWork #HumanCenteredAI #AILeadership #Personalization

Stop Following Someone Else's Playbook

Mon, 17 Aug 2026 18:00:00 -0700

“If you allow everyone else to dictate what you do, you’re going to be playing their game, not your game.”

Most people don't get stuck in their careers because they lack ability.

They get stuck because they've spent too long following someone else's playbook.

In this episode of the Earning Conviction Series, Glenn Llopis sits down with Fran Berrick, Founder of Spearmint Coaching, to explore what it really takes to build a career around self-awareness, curiosity, and conviction. Fran and Glenn discuss:

🎓 Why colleges aren't preparing students for the realities of today's careers

❓ Why asking better questions may be more valuable than having all the answers

🧠 How self-knowledge helps you understand where you actually belong

⚠️ Why inertia and "sunk cost" thinking keep talented people trapped

🔥 Why conviction comes from action—not certainty

💼 How to know when it's time to stop defending your current career and start building what's next

🏌️ What golf can teach us about adversity, self-management, and zooming out when challenges feel overwhelming

Because the goal isn't to find the perfect playbook.

It's to discover your own.

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Video Content:

0:00 Intro

04:28 Why College Isn't Preparing You for What's Next

11:04 Ask Better Questions

12:44 Curiosity Is the Secret to Career Growth

15:28 How to Get Unstuck in Your Career

21:16 Conviction Comes From Action

24:44 When You're Finally Ready to Say "I'm Done"

30:08 Discover Your Own Playbook

31:27 Don't Throw the Club

37:54 Stop Playing Someone Else's Game

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🎧 Watch now and learn how curiosity, self-awareness, and conviction can change the way you navigate your career.

📺 Full episode available on YouTube

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#Leadership #EarningConviction #CareerDevelopment #CareerGrowth #SelfAwareness #LeadershipDevelopment #PersonalizationOutbreak #GlennLlopis #FranBerrick #FutureOfWork #CareerTransformation #Conviction

Your Leadership Might Be an Outdated Operating System

Mon, 17 Aug 2026 07:00:00 -0700

“That’s not a badge of honor. It’s a badge of armor.”

We celebrate overachievement.

The packed calendar.

The endless workload.

The constant availability.

The ability to keep pushing.

But what if some of what we call ambition is actually self-protection?

In this episode of the Earning Conviction Series, Glenn Llopis sits down with Dr. Rosie Ward, leadership psychologist and co-author of Future-Proofing Leadership, to explore the invisible operating system shaping how leaders think, behave, and respond under pressure. Rosie and Glenn unpack:

🧠 Why many leaders don't have a capability problem—they have an awareness problem

⚙️ How outdated "inner operating systems" continue driving modern leadership decisions

🎭 Why overachievement can become a form of armor rather than a badge of success

🤖 Why AI can expose leadership gaps that technology can't solve for you

💬 How our early experiences shape when we speak up, stay quiet, seek approval, or avoid conflict

❤️ Why being human—including mistakes, emotions, and uncertainty—is a leadership capability

🌱 How leaders can begin reclaiming themselves through self-awareness and reflection

🔄 Why organizational transformation requires a collective mindset transformation—not another leadership course

The future doesn't just need leaders with better skills.

It needs leaders willing to do the uncomfortable work of understanding themselves.

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Video Content:

0:00 Intro

07:59 Your Leadership Problem Might Be Your Operating System

15:23 The Inner Operating System is Running Your Decisions

19:36 AI Can't Fix Your Mindset

23:46 Why Leadership Development Keeps Failing

35:52 The Messyness of Being a Human

38:51 Reclaiming Who You Are

48:15 Overachievement Isn't a Badge of Honor

52:13 Reclaim Yourself Before You Transform Others

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🎧 Watch now and discover what it takes to future-proof your leadership from the inside out.

📺 Full episode available on Youtube

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#Leadership #EarningConviction #LeadershipDevelopment #FutureOfWork #SelfAwareness #AuthenticLeadership #GlennLlopis #RosieWard #PersonalizationOutbreak #FutureProofingLeadership #HumanCenteredLeadership #AI

153: The Difference Between Confidence and Conviction

Tue, 14 Jul 2026 22:00:00 -0700

"The confidence you're projecting may be real—but is it confidence in your judgment, or just confidence in your performance?"

Many leaders don't struggle because they lack confidence.

They struggle because they've learned how to perform confidence so well that they've stopped noticing the difference.

In this episode of the Earning Conviction Series, Glenn Llopis explores the hidden leadership trap that keeps teams from solving real problems—and keeps leaders carrying burdens they were never meant to carry alone.

Glenn shares:
🎭 Why performed confidence often becomes a form of self-protection

⚠️ The payroll meeting that changed how he leads forever

🪞 How the "Embarrassment Audit" uncovers the blind spots that quietly limit teams

💡 Why conviction isn't built through success—it's built by holding your values under pressure

📝 A practical exercise called the "Conviction Record" to strengthen authentic decision-making

🌱 How one honest conversation can create more trust than months of polished leadership

Because people don't need leaders who always have the answers.

They need leaders who are grounded enough to tell the truth.

🎧 Listen now and discover how to move from performing confidence to earning conviction.

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Video Content:
0:00 - Intro
02:18 - The Performance Trap
02:42 - The Payroll Meeting That Changed Everything
03:58 - The Embarrassment Audit
06:15 - Confidence vs. Conviction
09:36 - The Conviction Record

📺 Full episode available on YouTube
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#Leadership #EarningConviction #AuthenticLeadership #LeadershipDevelopment #ExecutiveLeadership #PersonalizationOutbreak #GlennLlopis #FutureOfWork #SelfAwareness #Trust

152: Inside the Reinvention Summit: Real Stories of Transformation

Sat, 11 Jul 2026 18:00:00 -0700

"People don't leave the Reinvention Summit with more information—they leave seeing themselves differently."

What happens when leaders stop performing and start telling the truth?

In this special episode of the Personalization Outbreak Podcast, Glenn Llopis sits down with participants immediately following the Reinvention Summit to hear, in their own words, what changed.

Their reflections reveal a common experience:

🌱 Feeling truly seen for the first time in years

💡 Discovering strengths they had overlooked in themselves

🤝 Building authentic connections through psychological safety

🧠 Gaining clarity about purpose, identity, and what comes next

❤️ Finding the courage to stop living from expectations and start living from conviction

This isn't a conversation about leadership theory.

It's about real people discovering what happens when they're given the space to be honest, vulnerable, and fully themselves.

Because reinvention doesn't begin when you learn something new.

It begins when you finally see yourself clearly.

🎧 Listen now and hear the stories that followed one unforgettable day.

📺 Full episode available on Youtube

#Reinvention #Leadership #PersonalizationOutbreak #GlennLlopis #LeadershipDevelopment #FutureOfWork #SelfAwareness #PersonalGrowth #Conviction #Transformation

151: The Original Soccer Mom Who Changed Women's Sports Forever

Wed, 08 Jul 2026 05:00:00 -0700

"When the biggest moment of your life arrives, confidence doesn't come from courage—it comes from preparation."

World champions aren't defined by one extraordinary moment.
They're defined by thousands of ordinary moments that nobody sees.

In this episode of the Personalization Outbreak Podcast, Glenn Llopis sits down with legendary U.S. Women's National Team defender Joy Fawcett to explore the conviction behind one of the greatest careers in women's sports. Isabelle Fuhrman, also, joins in on this episode to share some about Netflix's upcoming film, The 99ers, where she highlights the story of the 1999 Women's National Soccer Team.

Joy shares:
⚽ How relentless preparation made pressure-filled moments feel familiar
🏆 What it took to help build one of the greatest dynasties in sports history
👩‍👧‍👦 How she became the first U.S. Women's National Team player to return after having children—and continued winning at the highest level
🤝 Why leadership isn't always loud—and how consistency builds trust
💪 The unseen work that helped grow women's soccer both on and off the field
🌱 Why fear should never stop you from pursuing the life you're called to live

Because earning conviction isn't about waiting until you're fearless.

It's about preparing so faithfully that when your moment comes, you're ready.

🎧 Listen now and discover what world-class preparation, humility, and perseverance really look like.

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Video Content:
0:00 - Intro
08:15 - The Journey Behind the Legend
11:25 - The 99'ers
14:47 - When Preparation Meets Pressure
17:38 - Practice Makes Preparation
19:07 - Controlling the Controllables
21:12 - Fighting for More Than a Trophy
25:59 - Building Women's Soccer Beyond the Field
35:09 - Leadership Without Loudness
37:13 - Building While Competing
41:41 - The Impact of Coaching at UCLA
45:22 - Motherhood Didn't End the Mission
52:53 - Creating your Community
01:14:38 - The Power of Good Vision
01:40:23 - Don't Let Fear Make Your Decisions

📺 Full episode available on Youtube
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#JoyFawcett #IsabelleFuhrman #Netflix #Leadership #EarningConviction #USWNT #WomensSoccer #PersonalizationOutbreak #GlennLlopis #WorldCup #Olympics #LeadershipDevelopment

150: The Difference Between Leading and Surviving

Wed, 24 Jun 2026 06:00:00 -0700

“Leadership that costs you your health, your peace, or your identity is not leadership — it’s survival.”

Too many leaders don’t realize they’ve stopped leading.

They’re just surviving.

In this episode of the Personalization Outbreak Podcast, Glenn Llopis sits down with Randy, former C-suite executive and author of The Art of Transformation, to explore the hidden cost of success and what happens when achievement comes at the expense of the human being behind the title.

Randy shares:

⚠️ How high performers can slowly lose themselves inside successful organizations
💼 Why giving everything to a company doesn’t always mean your contribution will be seen
🧠 The moment he realized he needed a “corporate detox” and a new path forward
🔥 How burnout, stress, and relentless pace affected his health
🌱 Why leaders must protect the person behind the role
⚖️ The shared responsibility between organizations and individuals
💡 The difference between a leader who is surviving and one who is truly leading

Because the ultimate question isn’t just:

“How successful can you become?”

But, rather:

“Who do you become while achieving success?”

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Video Content:

0:00 Intro

04:28 The Burden of Leadership

09:40 Surviving is Not Necessarily Leading

13:50 When Organizations Stop Seeing You

27:30 Equipping Ourselves for Effective Leadership

30:16 Leadership is Not a Performance

34:02 When You Give Everything and Still Aren’t Seen

35:43 The Corporate Detox

43:38 Your Health Keeps the Score

47:11 Who Owns the Responsibility?

51:12 Leadership vs. Survival

53:49 The Art of Transformation: A Journey of Resilience, Purpose, and Becoming Who You're Meant to Be

🎧 Listen now and learn what it means to earn conviction beyond performance.

📺 Full episode available on Youtube

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#Leadership #EarningConviction #LeadershipDevelopment #Burnout #ExecutiveLeadership #FutureOfWork #Randy #GlennLlopis #PersonalizationOutbreak #HumanCenteredLeadership #Resilience

149: The Armor That Made You Successful Is Holding You Back

Sat, 20 Jun 2026 08:00:00 -0700

"In writing, privately, go back through your career and find the moments when you felt most fully alive in the work. Not most successful, but most alive. See, those moments are not nostalgia. They are the blueprint of who you are when the armor isn't yet fully in place."

Success has a hidden cost.

The same behaviors that help you advance can slowly disconnect you from who you actually are.

In this episode of the Earning Conviction Series, Glenn Llopis explores the standardization trap—how leaders learn to adapt, perform, and succeed until the very qualities that made them exceptional become harder to access.

Glenn explains:

🛡️ How the “armor” leaders build early in their careers protects them—but eventually limits them

⚠️ Why organizations unintentionally reward conformity over individuality

🧠 How successful leaders can reach a point where they know what everyone else thinks—but no longer know what they think

💡 Why individuality is not just personal expression, but a strategic leadership advantage

🗣️ The power of saying “I don’t know” and creating space for real innovation

🌱 How leaders can reclaim the perspective, instincts, and convictions they may have buried over time

Because the goal of leadership isn’t to become the perfect version of what the system expects.

It’s to become more fully yourself.

🎧 Listen now and learn how to move from exhausted to unshakable.

📺 Full episode available on Youtube

#Leadership #EarningConviction #Authenticity #SelfAwareness #LeadershipDevelopment #FutureOfWork #GlennLlopis #PersonalizationOutbreak #ExecutiveLeadership #HumanCenteredLeadership

148: When Your Conviction Becomes a Threat to the System

Mon, 15 Jun 2026 02:00:00 -0700

"My body told me the truth before I was ready to accept it."

The system that rewards you today can become the same system that breaks you tomorrow.

In this episode of the Earning Conviction Series, Santi Strasser—The Resilience Architect—joins Glenn Llopis to share a deeply personal story about leadership, innovation, burnout, and what happens when conviction collides with bureaucracy.

Santi explains:

🔥 How he built a high-performing, purpose-driven team inside a Fortune 500 company
⚠️ What happens when the environment around you changes and stops rewarding what made you successful
🧠 Why leaders slowly abandon their convictions one compromise at a time
💥 How his body warned him before he was ready to listen
🌱 Why purpose without pace can become self-destructive
👥 How organizations must move from empathy to true care

Because the hardest leadership moments aren’t always about making the right decision.

Sometimes leadership is about deciding who you refuse to become.

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Video Content:
0:00 Intro
04:28 How Santi Built a Culture That Worked
06:51 When the System Changed Everything
10:10 When Innovation Becomes a Threat
11:53 Position vs. Purpose
15:56 Conviction vs. Compliance
19:31 When Your Body Tells the Truth
27:31 Purpose Needs Pace
43:09 Purpose Without Pace Can Be Self-Destructive
49:30 Becoming Unshakable

🎧 Listen now and learn what it means to earn conviction when the system challenges who you are.

📺 Full episode available on Youtube

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#Leadership #EarningConviction #Resilience #FutureOfWork #OrganizationalCulture #SantiStrasser #GlennLlopis #PersonalizationOutbreak #LeadershipDevelopment #Burnout #HumanCenteredLeadership

147: The Dark Side of Personalization No One Talks About

Mon, 01 Jun 2026 10:00:00 -0700

Personalization has become one of the most celebrated leadership skills of our time.

But there's a version of personalization that quietly exhausts even the most capable leaders.

In this episode of the Earning Conviction Series, Glenn Llopis explores the hidden danger of adapting so well to others that you eventually lose touch with yourself.

🧠 Why personalization without conviction becomes performance

⚠️ The subtle difference between adapting from your core and adapting for approval

🎭 How emotionally intelligent leaders unintentionally abandon their own perspective

🔄 The trigger patterns that slowly erode self-trust

💥 Why adaptability without a fixed point eventually becomes drift

🌱 How earning conviction creates sustainable leadership

If you've ever walked away from a conversation feeling drained, uncertain, or disconnected from your own thinking, this episode may explain why.

Because personalization is only sustainable when it flows from conviction—not toward approval.

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Video Content:
00:00 The Dark Side of Personalization
01:10 Two Types of Personalization
02:30 How Leaders Lose Themselves
05:01 Why Approval-Seeking Erodes Self-Trust
07:24 Leadership vs Performance
09:19 Four Signs You're Adapting Toward Approval

🎧 Listen now and learn how to move from exhausted to unshakable.
📺 Full episode available on Youtube

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#Leadership #Burnout #EarningConviction #LeadershipDevelopment #PersonalizationOutbreak #GlennLlopis #FutureOfWork #ExecutiveLeadership #LeadershipMindset #PersonalGrowth

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146: You're Not Burned Out. You're Performing.

Sun, 31 May 2026 05:00:00 -0700

Most leaders think they're exhausted because they're working too hard.

They're not.

They're exhausted from performing.

In this episode of the Earning Conviction Series, Glenn Llopis explores a hidden truth behind leadership burnout:

⚠️ Why exhaustion often comes from managing perception, not workload
🛡️ How the "armor" that helped you succeed may now be draining your energy
🔄 Why transformation rarely lasts—even when the strategy is right
🧠 The difference between performing leadership and living it
💥 Why burnout may be the clearest signal your mind and body are giving you
🌱 How conviction creates sustainable leadership in a world that rewards performance

If you've been successful on paper but still feel depleted, this conversation may help explain why.

Because the problem isn't that you're incapable.

The problem may be that you're spending too much energy being the version of yourself you think everyone expects.
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Video Content:
00:00 Why So Many Successful Leaders Feel Exhausted
01:15 The Hidden Cost of Performance
03:06 What My Father Taught Me About ConvictioN
05:19 The Missing Piece Behind Sustainable Transformation
08:48 The Standardization Trap
13:12 Exhaustion Is a Signal, Not a Problem

🎧 Listen now and learn how to move from exhausted to unshakable.
📺 Full episode available on YouTube

145: AI Is Making Human Skills More Valuable Than Ever

Fri, 29 May 2026 05:00:00 -0700

"The technical skills only take you so far. The durable skills are what allow you to really excel, allow people who know how to do things to become leaders or managers of other people who do those things, maybe, down the road. We all know people who know how to do things, but don't ascend to helping others do things or leading others who do things. And that's because the deficits may be in durable skills more than anything else."

AI isn’t replacing human potential.

It’s exposing what actually makes humans valuable.

In this episode of the Personalization Outbreak Podcast, John Woods—Chief Academic Officer at the University of Phoenix—joins Glenn Llopis to explain:

🤖 Why AI is transforming how people learn faster than ever before

🧠 Why “durable skills” like self-awareness and judgment matter more now

⚠️ The hidden risk of relying on technical skills alone

🎯 How workers are independently learning AI while organizations struggle to adapt

🌱 Why identity, dignity, and mentorship are becoming competitive advantages

💥 What companies must do now to retain talent in the AI era

If organizations focus only on productivity, they’ll miss the real transformation happening underneath.

Because the future of work won’t belong to the most automated people.

It’ll belong to the most adaptable human beings.

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Video Content:

0:00 Intro

09:35 AI Is Changing Learning Faster Than Organizations Can Adapt

12:17 Establishing institutional context, value, and responsibility using AI

16:07 AI Is Changing Learning Faster Than Organizations Can Adapt

22:46 Why Durable Skills Matter More Than Ever

24:51 Why Durable Skills Matter More Than Ever

27:19 AI Is Disrupting Traditional Career Paths

32:04 Technical Skills Are Becoming Commoditized

34:16 Why Human Dignity Matters During AI Adoption

43:17 The Future of Work Belongs to Adaptable Humans

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🎧 Listen now and learn how AI is reshaping education, leadership, and career growth.

📺 Full episode available on YouTube

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#AI #FutureOfWork #Leadership #Education #CareerDevelopment #JohnWoods #UniversityOfPhoenix #GlennLlopis #Podcast #PersonalizationOutbreak #ArtificialIntelligence #WorkplaceLearning #HumanSkills

144: Burnout and Success: The Cycle of High Achieving Individuals

Wed, 20 May 2026 20:00:00 -0700

"I think a lot of these high performers mistake endurance for strength. And they believe that if they just keep on going, I hear this all the time, "I just got to keep going. " There's restructuring, reorganization, and they just say, "I just need to keep pushing through." And that is endurance, but that's not strength."

Burnout isn’t always caused by too much work.
Sometimes it’s caused by becoming someone you were never meant to be.

On this season of Personalization Outbreak Podcast, Glenn Llopis shares a thought - conviction isn't a given, it's earned. Earning Conviction kicks off with Dr. Suzan Song—psychiatrist, researcher, and author of Why We Suffer and How We Heal. Dr. Song joins Glenn Llopis to explain:

🧠 Why so many high performers confuse endurance with strength
⚠️ The hidden reason successful people still feel empty
🎭 How workplaces reward overfunctioning—and call it leadership
👀 Why most “personalization” efforts at work still feel superficial
💥 How leaders lose trust when they become performative under pressure
🌱 What healing, alignment, and sustainable leadership actually require

If your success is costing your identity, it may be time to rethink what winning means.
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Video Content:
0:00 Intro
03:07 The Story That Changed Everything
5:55 Stability Is a Myth
10:12 The Power of Pausing
14:24 Why Workplace Personalization Feels Superficial
16:33 Endurance Is Not Necessarily Strength
18:43 How Leaders Lose Their Identity
23:30 Breaking Out of Identity Crisis
26:50 The Impact of Chronic Instability
31:46 Human Leadership Is Now Strategic
37:14 What Leaders Must Learn and Unlearn
41:24 Why We Suffer and How We Heal: https://www.amazon.com/gp/product/0593581539
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🎧 Listen now and learn how to lead, work, and live with more clarity and wholeness.
📺 Full episode available on YouTube

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#Leadership #Burnout #MentalHealth #HighPerformance #FutureOfWork #SuzanSong #GlennLlopis #Podcast #PersonalizationOutbreak #LeadershipDevelopment #WorkplaceCulture #Wellbeing

143: Why Most Content Fails (And How Empathy Fixes It)

Sun, 17 May 2026 08:00:00 -0700

"They're giving you the most precious thing. They can give you time. They're giving you that chance. So deliver, deliver for them by answering and speaking to them and building again, that bridge. And that requires that empathy, that requires that communication. That requires the innovation, which is really creativity with purpose. That's what innovation is. It is strategic creativity. And if you combine all of those elements and make it about something beyond yourself and what you feel like saying at that moment, you are well on your way to being ahead of the majority of other content out there right now."

Empathy isn’t a soft skill anymore.

It’s the difference between content that gets ignored — and content that actually connects.

In a world flooded with AI-generated noise, most organizations are creating more…but connecting less.

In this episode of the Personalization Outbreak Podcast, Amanda Downie —Editorial Strategist at IBM — joins Glenn Llopis to explain:

🧠 Why empathy is the foundation of effective storytelling
📖 How great content starts with “why”
🔍 Why most brands are creating content no one actually needs
🎯 The shift from mass messaging to true personalization
🤖 How AI is changing content—and where it falls short
👂 Why the best communicators are the best listeners

If your content isn’t resonating, it’s not a distribution problem—it’s a connection problem.

Connection starts with understanding the human on the other side.
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Video Content:
0:00 Intro
3:20 The Power of Empathy
5:11 Cutting Through the Noise: The Empathy-Storytelling Link
7:10 Humanizing the Fortune 500 Chief Information Officer (CIO)
11:30 Authenticity vs. "Content for Content’s Sake"
17:01 The Death of Standardization in Communication
21:31 Leading Through Change: Addressing the "Human Element"
25:11 Inbound Strategy: Moving from "What" to "How"
35:51 Creating Consistenty for Consumers
42:26 The Acting Lesson: Acting is About Reacting

🎧 Listen now and learn how to create content that actually matters
📺 Full episode available on Youtube
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#Leadership #Storytelling #ContentStrategy #Empathy #AI #Personalization #AmandaDownie #GlennLlopis #Podcast #PersonalizationOutbreak #MarketingStrategy #FutureOfWork

#142: Why CEOs Can’t Stay Silent Anymore (And Most Get It Wrong)

Fri, 15 May 2026 08:00:00 -0700

"Look, I don't have some secret decoder ring that will tell you that something's performative, but I do think it doesn't take a whole lot of Googling to figure out if something sounds too good to be true, to figure out that it is. And I think part of the way that leaders who are effective do this is they referenced the fact that they were talking to their employees."

Traditional leadership used to mean staying neutral, but, not anymore.

Today’s leaders are expected to speak on political and social issues—and most aren’t prepared for it.

In this episode of the Personalization Outbreak Podcast, Matt Kohut — communications strategist and author of Speaking Out — joins Glenn Llopis to explain:

🗣️ Why CEOs can’t avoid political and social issues anymore
⚖️ How leaders decide when to speak—and when to stay silent
🎭 The difference between authentic leadership and performative messaging
👂 Why listening internally is the key to speaking externally
💥 What happens when companies get it wrong (and how to avoid it)
🎯 Why values alone aren’t enough—you have to act on them

If you’re leading a company in today’s environment, silence isn’t neutral—it’s a decision.

And how you show up matters more than ever.

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Video Content:

00:00 Intro
03:42 Why CEOs Started Speaking on Social Issues
06:10 Why Leaders Can’t Stay Silent Anymore
10:23 How Decisions Get Made Behind Closed Doors
12:21 CEOs are Challenged with Reflecting True Identity
13:04 How Leaders Decide Which Issues Matter
17:19 Authentic vs. Performative Leadership
19:47 Reading Between the Lines
29:47 Silence Is Still a Statement

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🎧 Listen now and learn how to lead with clarity, courage, and credibility
📺 Full episode available on YouTube

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Grab a copy of Speaking Out: The New Rules of Business Leadership Communication: https://www.amazon.com/Speaking-Out-Business-Leadership-Communication/dp/1647124735

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#Leadership #Communication #BusinessLeadership #MattKohut #GlennLlopis #Podcast #PersonalizationOutbreak #ExecutiveLeadership #CorporateCommunication #Authenticity #LeadershipStrategy

#141: Money Stress at Work: Why Financial Pressure Fuels Burnout and Low Engagement

Thu, 07 May 2026 07:00:00 -0700

"...but maybe, for example, that scarcity mindset is also going to make me kind of look around and say, 'I've got to keep this job.' So, I'm scared to take risks. I'm scared to, maybe, change the culture that really is diminishing my wellbeing, and also causing, or really influencing this burnout at work."

Burnout isn’t just about work.

It’s about what’s happening outside of it.

Financial stress is quietly shaping how people show up every day—draining energy, reducing focus, and lowering engagement in ways most organizations don’t fully understand.

In this episode of Personalization Outbreak Podcast, Camden Cusumano—PhD candidate in Financial Planning at the University of Georgia—joins Glenn Llopis to explain:

💸 How financial stress spills over into workplace performance
🔥 Why burnout is often rooted outside of work—not inside it
🧠 The connection between scarcity mindset and decision-making
⚖️ Why employees are playing it safe instead of taking risks
🏢 The growing disconnect between what companies offer and what people actually need
🔄 How redefining the employee-employer relationship can improve wellbeing

If you’re only addressing burnout at work, you’re missing the bigger picture.

Because performance doesn’t start at the office—it starts with the individual.

🎧 Listen now and learn how to rethink wellbeing, burnout, and the future of work
📺 Full episode available on YouTube

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Video Content:

0:00 - Intro

06:16 - Establishing a Firm Foundation

09:23 - Institutionalism vs. Individualism

13:18 - What Wellbeing Actually Means (Feeling vs Doing)

14:42 - The Correlation Between Financial Stress and Workplace Burnout

20:11 – Scarcity Mindset, Risk Aversion & Burnout

25:57 - Why Most Companies Still Get Wellbeing Wrong

30:24 - Burnout, Boundaries & Letting Go

33:31 – Reinventing Work for a New Generation

41:43 – Rebuilding Trust Starts Within

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🔗 Learn more:

Personalization Outbreak Podcast

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#Leadership #Burnout #FinancialWellbeing #FutureOfWork #WorkplaceWellbeing #CamdenCusumano #GlennLlopis #Podcast #PersonalizationOutbreak #EmployeeExperience #MentalHealth #LeadershipDevelopment #FinancialStress #EmployeeEngagement #Leadership #MentalHealthAtWork #WorkplaceCulture

140: Grow Soil, Not Just Plants: Leadership Lessons From Sustainable Farming

Tue, 05 May 2026 09:00:00 -0700

“…what you need to know is this. And that is the difference between a conventional farmer and a sustainable farmer is that a conventional farmer grows plants and a sustainable farmer grows soil; and very simple in it’s difference, and yet incredibly profound in how it takes you down two different paths, because, what are you doing if you're growing plants?”

In this episode of Personalization Outbreak, Glenn Llopis sits down with Dr. Britt Yamamoto, author of The Soil of Leadership, to explore a powerful idea: great leadership is like sustainable farming. It is not about chasing quick wins, it is about cultivating the conditions for long-term growth.

They unpack the difference between “growing plants” and “growing soil,” why trust cannot be forced, how burnout is a systems issue, and what leaders can do to rebuild healthier cultures through reflection, self-awareness, and sustainable leadership practices.

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Video Content:
0:00 - Intro
03:44 - Leadership Starts with Soil, Not Strategy
16:09 - Reclaiming the Right Soil
20:17 - Why Most Workplaces Are Broken at the Root
27:23 - Leadership 3.0: The Shift Leaders Must Make Now
30:16 – The Soil of Leadership: Cultivating the Conditions for Transformation
33:13 - The Personalization of Leadership
38:44 - We Can’t Practice What We Can’t Imagine
41:22 – The Hyakusho Way: Japanese Wisdom for a Flourishing Life
43:26 - Rebuilding Trust Starts Within
45:36 - Shifting from Paradigm to Purpose
50:31 - Community First, Corporate Second

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🔗 Learn more:

Personalization Outbreak Podcast

Grab a copy of The Soil of Leadership: Cultivating the Conditions for Transformation: https://www.amazon.com/Soil-Leadership-Cultivating-Conditions-Transformation/dp/B0D152432K

Grab a copy of The Hyakusho Way: Japanese Wisdom for a Flourishing Life: https://www.amazon.com/Hyakusho-Way-Japanese-Wisdom-Flourishing/dp/B0FVB64XLN

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#Leadership #PersonalizationOutbreak #WorkplaceCulture #TrustInLeadership #BurnoutRecovery #SustainableLeadership #OrganizationalDevelopment #LeadershipDevelopment #PurposeDrivenLeadership #CommunityBuilding

#139: Seeing What Others Miss: Turning Disruption, Diversity, and AI Into Real Business Growth

Sat, 02 May 2026 09:00:00 -0700

"One in five Americans today is Hispanic. So when you frame it in that, whether you're selling shoelaces or soda pop or pizza, would you ignore one in five Americans as you go to market?"

On this episode of Personalization Outbreak, I am joined by Mike Valdes-Fauli, Chief Operating Officer of Chemistry, and President of Cultura, to explore how leaders can turn uncertainty, disruption, and uncomfortable topics into real business growth.

From the untapped Hispanic market and the future of DEI, to AI’s real impact on creativity and innovation, Mike explains how reframing narratives helps organizations see opportunities others miss.

If you lead a business, a team, or yourself through change, this conversation will challenge how you think about growth in a polarized, fast-moving world.

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Video Content:
0:00 - Intro
03:29 - Reframe, Rethink, Redefine
06:57 - Hispanic Market Opportunity
10:54 - What are the 'known knowns?'
12:18 - Reinventing the Hispanic Identity in America
14:13 - Case Studies of Latino influence in America
16:56 - A Competitive Business Advantage
17:48 - Diversity, Equity, and Inclusion
20:02 - Less Acronyms, More Action
21:32 - The Elephant in the Room
27:46 - What does AI mean to the average consumer?
28:49 - The Narrative of Negativity
30:50 - Adaptation, Adoption, and Agreement
32:03 - An Entrepreneurial Mindset
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🔗 Learn more:

Personalization Outbreak Podcast

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#PersonalizationOutbreak #LeadershipPodcast #BusinessGrowth #StrategicLeadership #InnovationMindset #AIinBusiness #FutureOfWork #HispanicMarket #EntrepreneurialMindset #CompetitiveAdvantage

#138: Reimagining Leadership: The Shift from Authority to Authenticity

Mon, 27 Oct 2025 10:00:00 -0700

“Leadership isn’t about control anymore — it’s about connection.”

What if everything you thought about leadership was based on outdated assumptions?

In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world.

Together, they break down:

• Why leadership must shift from individualism to relational models
• How entrepreneurial mindsets unlock innovation in healthcare and beyond
• Why identity, empathy, and care are performance drivers—not distractions
• What’s keeping people in the wrong roles—and how to fix it
• Why younger generations will leave if institutions don’t evolve

This isn’t theory—it’s a roadmap for how leaders must show up today.

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📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...

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#HAOP2025 #DesignThinking #HealthcareLeadership #PersonalizationOutbreak #EntrepreneurialLeadership #RelationalLeadership #FutureOfWork

#137: Beyond the Operating Room: Reclaiming Dignity and Advancing Personalized Leadership in Healthcare

Mon, 27 Oct 2025 10:00:00 -0700

“Hard things are worth doing.”

In this powerful episode of the Special 2025 Healthcare in the Age of Personalization Series, pediatric neurosurgeon Dr. Amanda Saratsis shares why purpose, grit, and leadership are essential
to reclaiming dignity in healthcare — especially for our most vulnerable patients.

Here’s what Dr. Saratsis reveals:

• Why surgical precision and musical discipline go hand-in-hand
• How physician burnout is tied to standardized systems that dehumanize care
• Why pediatric cancer is rising — and what needs to change fast
• How technology and personalization are reshaping trust at the bedside

It’s an urgent call for healthcare leaders to lead with empathy, act faster, and never forget who they’re here to serve.

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📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...

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#HealthcareLeadership #PediatricNeurosurgery #PatientExperience #DrAmandaSaratsis #GlennLlopis #PersonalizationOutbreak #ReclaimDignity #FutureOfMedicine #CancerCare #TrustInHealthcare

#136: Invisible Care: The Untold Burden Women Carry in Healthcare and at Home

Mon, 27 Oct 2025 10:00:00 -0700

What’s really behind the burnout crisis in nursing leadership?

In this powerful new episode of the Personalization Outbreak Podcast, part of our special 2025 Healthcare in the Age of Personalization (HAOP) Forum Series, Glenn Llopis sits down with Lori Gunther (CEO, Sunova Associates) and Nancy Travis (Executive Nurse Consultant) for an honest conversation about:

✅ Why 24/7 accountability is breaking nurse leaders
✅ The silent toll of "monkey in the middle" leadership
✅ How systemic change and personalized leadership must go hand in hand
✅ What C-suite leaders can learn from nurses—and why they must listen now

📺 Watch now and be part of the movement to redefine what leadership means in healthcare.

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📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...

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#HALP2025 #PersonalizationOutbreak #NursingLeadership #HealthcareLeadership #BurnoutCrisis #ReinventLeadership #WomenInHealthcare #PatientCare #NurseAdvocacy #GlennLlopis #LoriGunther #NancyTravis #SunovaAssociates

#135: The Silent Crisis of Caregiving: How AI and Empathy Are Reshaping Home Care

Mon, 27 Oct 2025 10:00:00 -0700

"Everyone is in the healthcare business now — whether they realize it or not."

In this compelling episode of the Personalization Outbreak podcast, Honor Technology CEO Seth Sternberg reveals why caregiving is one of the most urgent — and overlooked — challenges facing the healthcare system and the workforce.

With 1 in 5 employees silently caring for aging parents, companies are losing productivity, trust, and talent without even realizing it.

And yet, most leaders don’t see caregiving as a business issue — until it’s too late.

Here’s what Seth breaks down:

• Why 95% of older adults live at home — and why healthcare must follow them there
• How AI is unlocking scalable, human-centered care
• What employers can do right now to support working caregivers
• Why home care is the future — and the workplace must adapt

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📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...

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#FutureOfHealthcare #CaregivingCrisis #EmployerWellbeing #LeadershipInHealthcare #SethSternberg #GlennLlopis #HonorTechnology #PersonalizationOutbreak #AgeInPlace #AIInHealthcare

#134: Scaling Purpose: Why Capitalism 3.0 Begins with You

Mon, 27 Oct 2025 10:00:00 -0700

"Purpose isn’t soft. It’s your most powerful energy source."

In this eye-opening episode of the special HAOP Podcast Series, strategist and CEO Rob Craven explains why purpose is no longer a spiritual concept—it’s a strategic advantage.

From scaling companies to transforming leadership culture, Rob shares how tapping into personal purpose can unlock exponential energy, innovation, and growth.

This episode challenges outdated models of leadership and exposes what’s keeping organizations stuck in “Capitalism 2.0.”

Key insights include:
• Why your toughest life experiences often reveal your true purpose
• How unconscious leaders drain energy from their teams
• Why personalization—not standardization—is the key to future success
• What it really takes to scale impact and build movements, not just companies

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📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...

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#LeadershipWithPurpose #Capitalism3 #PurposeDrivenLeadership #RobCraven #GlennLlopis #PersonalizationOutbreak #Reinvention

#133: The Next Generation of Healthcare Leaders: Meaning, Mentorship, and the Future of Work

Thu, 18 Sep 2025 10:00:00 -0700

What happens when Gen Z enters healthcare with purpose in their hearts, and systems to transform?

As part of the 2025 HAOP podcast series, this special episode of our Design-Thinking Program for Health System, Clinical and Nursing Leaders features four rising stars from Cornell’s Sloan MHA Program in an honest conversation with Glenn Llopis.

🎙️ Featuring:

• Deevena Annavarjjula – Manager of Value-Based Care, Boston Medical Center
• Lesly Leon – Incoming Admin Fellow, Kaiser Permanente NorCal
• Natalie Spotfer – Associate Consultant, Ardis Healthcare
• Keshaav Krishnaa Pothapur – Incoming Admin Fellow, Boston Medical Center

Together, they explore:

• Why Gen Z is prioritizing meaning over prestige
• What career stability really looks like today
• How healthcare must evolve to retain passionate talent
• The power of mentorship in a fast-changing system

📺 This is more than a conversation.
It’s a bold glimpse into the future of healthcare leadership

#132: Transforming Nursing Leadership: Empowering Through Personalization

Thu, 18 Sep 2025 10:00:00 -0700

"We all went into nursing because at the core of what we do is service, caring and compassion. As a leader, we cannot forget that."

In this inspiring episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Dr. Ralene Brooks, Dean of the College of Nursing at the University of Phoenix, shares her vision for transforming nursing leadership through personalization and purpose.

• How to truly understand and empower each team member's unique strengths
• Creating psychological safety where nurses feel heard and valued
• Breaking down silos through interprofessional journey mapping
• Building cultures where compassion extends from patients to colleagues

#131: Restoring Individuality in Healthcare: Leadership in the Age of Personalization

Thu, 18 Sep 2025 10:00:00 -0700

"We have to stop being more tribal and start being more human. Historical standards for patient-centered care need to be reevaluated because everything is moving us toward a personalized experience."

In this thought-provoking episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Greg Brannon challenges healthcare's rigid frameworks and advocates for a return to individuality and personal liberty.

With over 30 years of experience, Dr. Brannon offers a compelling perspective on:

• Why standardization often limits innovation and true patient-centered care
• How Leadership in the Age of Personalization (LAOP) builds upon DEI principles
• The importance of questioning established systems and protocols
• Why healthcare professionals must have the courage to challenge the status quo

#130: Reimagining Healthcare: Trust, Trauma, and the Truth About Our Broken System

Thu, 18 Sep 2025 10:00:00 -0700

"We're past the point of bandaid solutions. The entire model is imploding from within."

In this powerful episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician and healthcare executive Sumita Yadav reveals why the healthcare system is at a breaking point and what true transformation requires.

From the emotional toll on clinicians to the financial crisis facing 75% of American hospitals, this conversation goes beyond symptoms to address the root causes of healthcare's challenges:

• Why the most educated and caring professionals are leaving the field • How administrative burdens are stealing time from patient care
• Why trust has eroded between patients, providers, and systems
• What real leadership (not just management) must do to create change

This isn't just another healthcare discussion—it's a call to reimagine the entire system before it's too late.

#129: The True Value of Nursing: Redefining Economics in Healthcare

Tue, 12 Aug 2025 08:00:00 -0700

"We have a sick care system, not a healthcare system. The economic driver is to keep people as sick as possible for as long as possible so they keep coming back."

In this eye-opening episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, economist and nursing professor Dr. Olga Yakusheva exposes the truth about nursing's economic value and why our healthcare system continues to undervalue its most trusted profession.

Drawing from both personal experience and rigorous research, Dr. Yakusheva reveals:

• Why the nursing shortage isn't about too few nurses—it's about too few jobs nurses want to take
• How the healthcare system financially rewards volume over quality (by a staggering 99:1 ratio)
• Why nurses—5 million strong—must unify their collective voice for systemic change
• How the Nursing Human Capital Value Model redefines nursing's worth and could transform healthcare economics

This isn't just a conversation about nursing—it's about reimagining an entire economic model that currently rewards illness over wellness.

#128: Restoring Dignity and Human Connection in Healthcare!

Tue, 12 Aug 2025 08:00:00 -0700

"There's no occupation where a person can walk into your space and within seconds share their most personal and intimate issues with you. That's a sacred bond we need to preserve."

In this compelling episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Scott Wolf shares how healthcare can reclaim its human-centered mission despite today's overwhelming challenges.

With over 30 years of leadership experience, Dr. Wolf offers practical wisdom on:

• How to restore dignity in healthcare for both patients and providers
• Why technology should enhance—not replace—the human connection
• How leaders can remove barriers that prevent clinicians from practicing at the top of their license
• The courage needed to move from "admiring the problem" to creating real change

This conversation isn't just about healthcare's challenges—it's about the bold leadership required to put humanity back at the center of care.

#127: Leading with Humanity and Innovation: Reinventing the Role of Technology in Healthcare

Wed, 14 May 2025 12:00:00 -0700

What if we stopped measuring time by minutes, and started measuring it by meaning?

In this special episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Kathy Azeez Narain, Chief Digital & Customer Innovation Officer at Hoag | ex-Amex, challenges the way we define patient connection in an increasingly tech-driven system.

“It’s not about how long the doctor spends with you. It’s about whether you felt seen, heard, and valued.”

This conversation explores how technology can restore rather than replace humanity in healthcare and why leaders must rethink the systems and silos that keep them stuck.

#DesignThinking #HealthcareInnovation #HumanCenteredCare #DigitalTransformation #KathyAzeezNarain #LeadershipInHealthcare #GlennLlopis #HAOP

#126: Leading with Empathy: How Scott Kashman is Restoring Humanity in Healthcare

Fri, 09 May 2025 14:00:00 -0700

Scott Kashman, President of Ascension St. Vincent’s Riverside Hospital, shares how empathy, humility, and intentionality have shaped his leadership journey and the cultures he builds.

Through personal stories — from early career turning points to real-world practices like executive shadowing and employee feedback loops — Scott reveals what it truly means to restore humanity in healthcare and how leaders can build trust that lasts.

💡 Key themes:

Leading with purpose through small, consistent actions

Embedding empathy across departments, shifts, and teams

How feedback fuels better strategy and culture

Restoring connection between patients, providers, and leadership

📍This conversation is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalization.com/design-thinking

#EmpathyInLeadership #ScottKashman #HealthcareCulture #WorkforceBelonging #DesignThinkingHealthcare #GlennLlopis #HumanizingHealthcare

#125: Nurses Are Good for Business: Expanding Leadership Beyond Healthcare

Fri, 09 May 2025 14:00:00 -0700

This conversation with Dr. Cole Edmonson and Dr. Nancy Mannion from the Nurses on Boards Coalition (NOBC) explores why nurses are not only vital to patient care — they’re also powerful leaders in governance, strategy, and innovation.

Learn how nursing expertise translates into boardroom value, how NOBC has helped place over 11,000 nurses on boards, and why now is the time for organizations across industries to tap into this essential leadership resource.

🎯 What you'll take away:

Why nurses offer a unique and essential perspective in leadership

The alignment between the nursing process and effective governance

The role of NOBC in preparing nurses for board service

How nurse leaders strengthen communities through service

📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalization.com/design-thinking

#NursesOnBoards #NursingLeadership #HealthcareGovernance #GlennLlopis #NOBC #WorkforceBelonging #DesignThinkingHealthcare

#124: Human Potential: The Future of Personalization, Wisdom, and Healthcare

Wed, 05 Feb 2025 11:00:00 -0800

The Future Demands Personalization—Are You Ready?

In this episode of the Personalization Outbreak Podcast, I sit down with Ben Lytle—serial entrepreneur, healthcare policy expert, and futurist—to explore how personalization, wisdom, and human potential will shape the future of work, leadership, and healthcare.

Key Takeaways:

✅ The Industrial Revolution mindset is fading—individualization is the new standard.
✅ Creativity, relationships, and problem-solving are irreplaceable human skills in the age of automation.
✅ Organizations must shift from standardization to democratization to remain competitive.
✅ We already have 80-90% of the knowledge we need to become wiser—we just need to apply it.
✅ The future of healthcare isn’t about scaling old models—it’s about personalized, AI-driven care that empowers both providers and patients.

🎧 Tune in now to learn how to unlock your potential, make wiser decisions, and lead in an era of rapid change.

#123 : Thriving in Uncertainty - A Blueprint for Breakthrough Growth with Rebecca Homkes

Wed, 29 Jan 2025 10:00:00 -0800

Kicking off Season 6 of the Personalization Outbreak Podcast with an insightful conversation featuring Dr. Rebecca Homkes—high-growth strategy specialist, author of Survive, Reset, Thrive, and business school faculty.

In this episode, we dive into:

✅ Why uncertainty is the ultimate growth opportunity.
✅ How to shift from risk management to value creation.
✅ Building a growth mindset to turn challenges into breakthroughs.

Start the season strong by learning how to thrive in volatile times. Rebecca’s insights will transform the way you approach strategy!

Tune in now and let us know your takeaways!

#122: Unveiling the Untapped Power of the Latino Economy - A Call to Rethink Strategy and Growth

Wed, 18 Dec 2024 13:00:00 -0800

“It’s mathematically impossible to grow without including Latinos.” – Ana Valdez, President & CEO of the Latino Donor Collaborative

In this must-listen episode of the Personalization Outbreak Podcast, Glenn Llopis sits down with Ana Valdez to confront the untapped potential of the Latino community in the U.S. economy. 🇺🇸
Discover how Latino youth, who make up 25% of all young people in the U.S., are driving cultural and economic shifts. From political strategy to brand dominance, Ana explains how outdated stereotypes are costing organizations real growth.

Key Topics:
🔹 The shift from brand-driven to individual-driven identities
🔹 Why 78% of new U.S. workforce growth will be Latino
🔹 Lessons from Modelo’s rise to the #1 beer in the U.S.

“If you don't know the numbers, how can you make decisions that actually drive growth?” – Ana Valdez

Don’t miss this powerful conversation on what it takes to lead in the Age of Personalization. It’s time to see the Latino community as the engine of economic growth, not a "niche market."

#121: Blueprint of Reinvention - Insights on Leadership, Innovation, and Personal Mastery

Wed, 11 Dec 2024 10:00:00 -0800

Facing Constraints? Turn Them Into Opportunities!

In a world of limited resources, true growth comes from resourcefulness.

In this powerful episode of the Personalization Outbreak Podcast, Glenn Llopis and Nik Modi (Managing Director at RBC Capital Markets) discuss how to thrive during challenging times by tapping into what's right in front of you.

👉 "A lot of my information comes from people in the industry. Individually, they don't have all the answers. But together, an entirely new formula emerges." – Nik Modi

💥 Key Takeaways:
🔹 Stop chasing "more" resources – maximize the ones you already have.
🔹 Leverage collective knowledge – your network is a hidden goldmine.
🔹 Resourcefulness is the real superpower – how creative are you with constraints?

If you're ready to shift your mindset and tap into the "magic sauce" of collective insight, this episode is for you.

📘 Grab the book: https://www.amazon.com/Make-Reinvention-Your-Superpower-Quicksand-ebook/dp/B0DGQST27Y/ref=sr_1_3?dib=eyJ2IjoiMSJ9.sS48eQVEV6KvMdjwAYfVl7ShEP-5AdFMoJmnxiS04_ZdUC-ktWFm-5SoMB2fWqGQX4dAmapcLP8lyvxhjqMZIA.RbHXJ353GnkJ-QizsmRrL1tbFhvpG9f72Ki0Cw8raVE&dib_tag=se&qid=1726587003&refinements=p_27%3AGlenn+Llopis&s=digital-text&sr=1-3&text=Glenn+Llopis

#120: Leading Through Reinvention - Building a Culture of Belonging and Growth

Wed, 04 Dec 2024 12:00:00 -0800

"The discomfort is knowing what you want, knowing what your superpower is, knowing how you have to transform, and then having the courage to go in that direction." – Arthur Valdez

🎙️ In this episode of the Personalization Outbreak Podcast, Arthur Valdez shares his journey of self-discovery, embracing discomfort, and using courage to turn challenges into growth opportunities.

📚 This special series is inspired by Glenn Llopis' new book, Make Reinvention Your Superpower, which guides you to escape career quicksand and take control of your future.

💡 Ready to uncover your superpower? Learn More: https://www.reinventionsuperpower.com/

#119: Navigating Career Quicksand - The Power of Reinvention with Nancy Hubbard

Wed, 20 Nov 2024 10:00:00 -0800

Are you stuck in career quicksand? It’s time to take control and make reinvention your superpower.

Join Glenn Llopis and special guest Nancy Hubbard, Principal Consultant at Humann Advisors, as they dive deep into the challenges of self-directed reinvention, breaking through corporate norms, and building careers aligned with your personal brand. 🎙️

💡 Key Highlights:

✅ Why employers stifle creativity and how to break free
✅ The importance of resilience and aligning with your personal brand
✅ Practical strategies to embrace discomfort and fuel growth

🎧 Listen now to discover how to escape career quicksand and thrive in today’s ever-changing world!

#118: Building Belonging and Retention - Strategies for Workplace Wellbeing and a Sustainable Future

Wed, 13 Nov 2024 11:00:00 -0800

Special Series – Reinvention Superpower

Kickstart Your Reinvention Journey with Our Special Podcast Series! In this exclusive series inspired by Glenn Llopis' book, Make Reinvention Your Superpower, we dive into the essential tools and mindset shifts needed to stay relevant in a world that’s constantly evolving. 💼✨

Join Glenn and Dr. Robert Johnson, President of Western New England University, as they unpack how to cultivate a revolutionary mindset—and why 65% of future jobs don’t even exist today! Discover strategies to adapt, take bold steps, and prepare for what’s next.

Buy Make Reinvention Your Superpower Now: https://www.reinventionsuperpower.com/

Don’t miss this powerful conversation. Begin your reinvention journey now, and start building a future-proof career!

#117: Building Belonging and Retention - Strategies for Workplace Wellbeing and a Sustainable Future

Wed, 06 Nov 2024 12:00:00 -0800

Did you know that 57% of employees globally aren't satisfied with their jobs, and 59% report feeling stressed most of the time? According to Indeed’s Global Work Wellbeing Survey with the University of Oxford, factors like belonging and inclusion are actually more influential to work wellbeing than compensation or flexibility.

In our latest episode of the Personalization Outbreak Podcast, Glenn Llopis dives into these insights with Kyle MK, Indeed’s Work Wellbeing Advisor, and explores how healthcare organizations can reduce turnover and burnout with targeted strategies, like transparency in hiring and emotional intelligence training.

Want to dig deeper? Join us for the Workforce Belonging & Retention Training Program on February 25, where we’ll tackle actionable ways to foster a work culture that supports both employee wellbeing and business success: https://healthcare.ageofpersonalization.com/2025-training

#116: Mastering Protocol for Respect and Success with Pamela Eyring

Wed, 30 Oct 2024 13:00:00 -0700

In a globalized world, navigating cultural differences can make or break business relationships. In this episode of the Personalization Outbreak Podcast, Pamela Eyring, President of the Protocol School of Washington, reveals how mastering international protocols and business etiquette can enhance trust and create opportunities.

Pamela shares stories from her four decades of experience on how attention to cultural details helps leaders and organizations thrive in today's complex, diverse world. Learn how you can elevate your business relationships by focusing on the power of protocol and respect.

As a bonus, we’re providing two valuable resources to deepen your understanding:

Everything Speaks Tip Sheet: Practical tips from Pamela Eyring on how to present yourself with professionalism and respect in every interaction. Download here: https://www.glennllopis.com/documents...

PSOW 2025 Training Calendar: Stay ahead with the 2025 training schedule from the Protocol School of Washington, detailing upcoming opportunities to enhance your skills in international protocol, business etiquette, and communication. Download here: https://www.glennllopis.com/documents...

🎥 Tune in to uncover these powerful insights now!

#115: Be the Unicorn - 12 Habits to Distinguish Yourself as a Leader in a Crowded World

Wed, 16 Oct 2024 09:00:00 -0700

In today's fast-paced, noisy world, how do leaders truly stand out? In this episode of the Personalization Outbreak Podcast, we sit down with William Vanderbloemen, CEO of Vanderbloemen Search Group and author of Be the Unicorn, to explore the 12 data-driven habits that set the best leaders apart.

William shares insights on why standing out in a workforce that spans multiple generations (including "Gen AI") is more critical than ever—and how leaders can cultivate habits that not only boost their own distinction but also drive team success and organizational impact.

Tune in to discover how to be memorable and thrive in today’s crowded world.

#114: The Proximity Revolution: Adapting to Real-Time Value Creation with Rob Wolcott

Wed, 09 Oct 2024 10:00:00 -0700

Discover how proximity is transforming the way businesses create value in real time! In this insightful episode, we sit down with Rob Wolcott, author of Proximity, to explore how digital technologies are moving us towards a future where products, services, and experiences are tailored to your exact needs—right when you need them.

Rob shares fascinating stories from industries already benefiting from proximity and offers a vision for the future of leadership, business strategy, and innovation in this fast-evolving space.

Get ready for a deep dive into the proximity revolution and how it’s reshaping the way we work, live, and lead!

#113: Unveiling Gen Z: The Disconnect in a Hyper-Connected World

Wed, 02 Oct 2024 12:00:00 -0700

What makes Gen Z the most connected yet the loneliest generation?

Join us as Andrew Roth, founder and CEO of DCDX, unpacks the paradox at the heart of Gen Z in this thought-provoking episode. Andrew reveals why Gen Z is the most visible and talked-about generation, yet still deeply misunderstood.

We explore how social media creates a constant mirror, forcing Gen Z to define themselves before truly knowing who they are. Learn how this generation navigates a world of hyper-connectivity while feeling more isolated than ever.

#112: Unlocking Employee Potential - How Personalized Growth Opportunities Drive Retention

Tue, 24 Sep 2024 13:00:00 -0700

In this latest episode of the Personalization Outbreak Podcast, we talk with Jenny Podewils, co-CEO of Leapsome, about why nearly half of employees today are considering leaving their jobs due to a lack of growth opportunities.

Jenny shares valuable insights on how companies can move beyond traditional career paths and start offering personalized growth opportunities. We explore why personalized learning and role crafting are crucial for employee retention and how leaders can foster environments that support continuous development.

Ready to rethink how you approach employee growth and retention? Watch now and start transforming your team's potential!

#111: How Misinformation Shapes Our Views and Decisions

Wed, 18 Sep 2024 12:00:00 -0700

In this latest episode, we sit down with the brilliant Alex Edmans, renowned economist and professor at the London School of Business, to explore how misinformation shapes our views and decisions.

Alex shares thought-provoking insights from his book May Contain Lies, diving into why we cling to certain beliefs and how our biases prevent us from learning. We also discuss how challenging our thinking is key to staying informed and making better decisions.

Ready to break free from the comfort of misinformation and start thinking critically?

#110: Breaking Through - How Self-Belief and Accountability Lead to Limitless Success

Wed, 11 Sep 2024 10:00:00 -0700

In this latest episode, we talk with the amazing Nellie Wartoft, founder of Tigerhall, about breaking free from conventional career paths and discovering limitless possibilities.

Nelly shares her personal journey, from growing up in Sweden to becoming a global leader, and offers powerful insights on redefining success, overcoming self-doubt, and taking control of your life by embracing accountability.

Are you ready to find freedom in your career and life? Watch now and let Nelly's journey inspire you!

#109: Generous Leadership in the Age of Personalization with Joe Davis

Wed, 04 Sep 2024 10:00:00 -0700

Excited to bring you a powerful new episode featuring Joe Davis, author of The Generous Leader and senior partner at Boston Consulting Group.

Joe dives deep into how leaders can navigate today’s workforce dilemma by leading with generosity, empathy, and authenticity. Learn how small acts of generosity can transform your workplace culture and unleash the potential of your team.

Don’t miss this insightful conversation on turning challenges into growth opportunities in the age of personalization!

#108: The Structure of Success: Building Resilience and Personalization in Business

Wed, 28 Aug 2024 10:00:00 -0700

After a brief pause, we're continuing with Season 5, and our latest episode features an insightful conversation with Patrick Esposito, president of Acme General Corp and author of The Structure of Success. 🌟

Patrick dives deep into resilience and the 8 core factors that determine whether a business will thrive or fail. Discover why focusing on internal structures is key to long-term success and how thoughtful planning and personalized strategies are transforming leadership today. 🏆

Join us as we pick up right where we left off—building the foundation for future growth! 🚀

#107: Building Solid Foundations - Tom Lewis on Success, Adversity, and Happiness

Wed, 22 May 2024 09:00:00 -0700

In this episode, we sit down with the incredible Tom Lewis, an award-winning entrepreneur and philanthropist.

Tom shares his inspiring journey from overcoming career setbacks and personal adversities to achieving unparalleled success and fulfillment.

Tom's book, Solid Ground, is a must-read for anyone looking to build a life of success and fulfillment. 📚✨

Tune in now to gain timeless wisdom and practical advice to build your roadmap to success.

#106: Restoring Balance: Personalized Health in the Modern Workplace!

Wed, 15 May 2024 11:00:00 -0700

Dive into our latest episode where Dr. Greg Brannon, Founder, Medical Director at Optimal Bio, PLLC, explores the transformative impact of personalized health solutions in the workplace.

Learn how innovations like bioidentical hormone replacement therapy (BHRT) are not just enhancing individual health but are crucial for building healthier, more productive workplace environments.

Discover why modern workplaces must prioritize personalized healthcare approaches and the profound effects these can have on both employee well-being and overall business performance.

#105: Harnessing Mental Performance for Transformation with Derin McMains!

Tue, 07 May 2024 13:00:00 -0700

Join us as Derin McMains, a seasoned expert in mental performance, delves into the core principles that drive peak performance in both personal and professional life. Discover the transformative power of setting clear goals, embracing discomfort, and redefining what balance means to you.

🧠 In this episode, Derin shares invaluable insights on:

• Setting challenging yet achievable goals.
• The myth of work-life balance and the pursuit of work-life presence.
• Why discomfort is your ally in achieving personal growth and innovation.

#104: Purpose and Transformation: Navigating Change with Dean Carter!

Wed, 01 May 2024 10:00:00 -0700

In this enlightening conversation, Dean Carter, Chief Purpose Officer, shares his insights on how periods of uncertainty are not just challenges but opportunities to redefine our purpose both personally and professionally.

🚩 In this episode, you'll explore:

• The transformative shift from materialism to meaningful engagements during the COVID-19 pandemic
• The significant role of purpose in rejuvenating the workplace
• Effective strategies for building a life and career filled with purposeful connections and achievements

Tune in now to understand why embracing your purpose isn't just beneficial—it's crucial.

#103: Leadership & Innovation: Jim VandeHei's Keys to Success in the Modern Workforce

Wed, 24 Apr 2024 10:00:00 -0700

In this empowering session of the Personalization Outbreak Podcast, Jim VandeHei, co-founder and CEO of Axios, dives deep into the challenges and transformations facing today’s workforce. From embracing change to pioneering media innovation, Jim shares invaluable insights that inspire us to take control and navigate uncertainty with confidence.

📢 Highlights from this episode:

• Navigating Change: Learn how to adapt swiftly to the dynamic shifts in industries and workplaces.
• Proactive Leadership: Jim discusses the importance of proactive behaviors in overcoming workplace anxiety and leveraging personal control.
• Efficient Learning: Why staying informed through efficient sources like Axios can make a difference in your daily productivity and understanding.

Whether you’re climbing the corporate ladder or leading a startup, Jim’s experiences and strategies are a must-hear!

#102: Navigating the Depths of Consciousness and Leadership

Tue, 16 Apr 2024 14:00:00 -0700

Dive into our latest episode where Todd Hollow, Founder and CO-CEO, Pathwise Leadership, and I discuss how understanding your mind can transform leadership.

Todd brings decades of experience and a refreshing perspective on how we can better connect with ourselves and others.

Whether you're a professional aiming to enhance your leadership skills or simply curious about the psychological underpinnings of human interactions, this episode is for you!

Learn how to navigate the complexities of your mind and lead with empathy and insight.

#101: Escaping Career Quicksand: Personalizing Your Path to Success!

Tue, 09 Apr 2024 13:00:00 -0700

Are you navigating through your career feeling like every step could be sinking you deeper into quicksand? It's a journey many of us face, trying to balance who we are with what our jobs demand. But guess what? There's a way out.

Introducing my latest podcast episode: "Escaping Career Quicksand: Personalizing Your Path to Success." This episode is close to my heart as I dive into the personal and professional challenges of staying true to oneself in the corporate world.

Subscribe and hit the bell to get notified about our latest episodes filled with more insights on leadership, diversity, and making a real impact.

#100: Empowering Voices - Transforming the Workplace with Andrea Ferrara

Tue, 02 Apr 2024 10:00:00 -0700

In this episode of Personalization Outbreak, Glenn Llopis sits down with Andrea Ferrara, Chief Human Resources Officer at PepsiCo Beverages North America, to discuss the transformative impact of the pandemic on leadership and workplace dynamics.

They explore the importance of empowering employees, redefining leadership roles, and the specific steps PepsiCo has taken towards personalization and inclusion in the workplace. This conversation sheds light on the critical need for adapting to new expectations and creating a culture where every voice is heard and valued.

#99: Breaking the Mold - Cultivating Authenticity and Safety in the Workplace

Tue, 26 Mar 2024 14:00:00 -0700

Welcome to a very special episode of our podcast, where I, Glenn Llopis, take you on a solo journey through the nuances of psychological safety and the power of authenticity in the workplace. This episode stands out as I share personal insights, learnings, and experiences, aiming to illuminate the path toward a work culture that not only embraces but celebrates the individuality of each member.

As part of our exploration, I introduce the "Unleashing Individuality Assessment," a unique tool designed to help you understand how you might be suppressing your individuality or that of others. This assessment offers more than just insights; it provides actionable strategies for fostering an inclusive environment where everyone can thrive.

🔗 Take the Unleashing Individuality Assessment here: https://www.glennllopis.com/assessments/unleashing-individuality-assessment/

#98: Unleashing Leadership Potential - Navigating the Journey of Self-Awareness and Influence

Wed, 20 Mar 2024 08:00:00 -0700

In this insightful episode of the Personalization Outbreak Podcast, host Glenn Llopis is joined by leadership experts Doug Lenox and Chuck Wado to explore the transformative power of recognizing and nurturing the potential within ourselves and others. Discover the shared philosophy of helping individuals unlock their full potential, not just in their careers but in all aspects of life.

🔹 What You'll Learn:

The importance of fostering self-awareness and understanding one's values.
Strategies for personal growth and effective leadership.
The impact of guiding others to realize and maximize their potential.

🔹 Connect with Our Guests:

Doug Lenox: https://www.linkedin.com/in/douglennick/
Chuck Wado: https://www.linkedin.com/in/chuck-wachendorfer/

#97: Emotional Intelligence: Navigating Life and Leadership!

Wed, 13 Mar 2024 13:00:00 -0700

🌟 Welcome to Season 5 of the Personalization Outbreak Podcast! 🌟

In our season opener, we're thrilled to welcome Harvey Deutschendorf, an esteemed emotional intelligence expert, for a deep dive into the power of emotional intelligence in navigating life's moral dilemmas and embracing change with resilience.

**Episode Highlights:**
- Harvey Deutschendorf sheds light on our inherent sense of right and wrong, and the role of emotional intelligence in recognizing and acting upon it.
- Discover the importance of self-awareness in overcoming self-deception and fostering genuine personal growth.
- Learn how emotional intelligence can be your guide through the challenges of change, offering strategies for resilience and proactive action.

Harvey emphasizes, "There's going to be setbacks... but just do it and don't wait." This episode is a treasure trove for anyone looking to leverage emotional intelligence to enhance their personal and professional lives.

🎧 Listen, learn, and let's grow together. Join us on this journey into the heart of emotional intelligence and transform how you navigate the complexities of life and leadership.

#EmotionalIntelligence #Leadership #PersonalGrowth #HarveyDeutschendorf #PersonalizationOutbreak

#96: #HHM - Modelando el Futuro de Puerto Rico: Transparencia y Superación de Desafíos Económicos

Thu, 12 Oct 2023 10:00:00 -0700

Welcome to the final Spanish episode of our HHM Special Series. Today we're joined by Eric Santiago, President of the Puerto Rico Manufacturers Association. In this insightful discussion, we delve into Puerto Rico’s economic journey, from the growth period of the 1950s to the present day challenges, and look at what the future holds.

We explore issues like energy, human capital, management, and the role of transparency in leadership. Don’t miss out on this engaging conversation!

#95: #HHM - Gloria Amador: Unveiling Invisible Opportunities in Healthcare from Puerto Rico!

Thu, 05 Oct 2023 13:00:00 -0700

Welcome to the third episode of our Hispanic Heritage Month special, where we sit down with Gloria Amador, President & CEO; Organizational Executive Coach at Salud Integral en la Montaña, Inc. Broadcasting from Puerto Rico, Gloria shares her unique insights into the healthcare sector and how she consistently uncovers unseen opportunities for growth and innovation.

In this in-depth conversation, Gloria discusses her journey in the healthcare industry, the challenges she has overcome, and the strategies she uses to stay ahead. From her early beginnings to her current role as a leader and mentor, Gloria's story is one of resilience, determination, and a relentless pursuit of excellence.

#94: #HHM - Puerto Rico en Transformación: Resiliencia, Reinvención y el Futuro de las Américas!

Wed, 27 Sep 2023 12:00:00 -0700

Welcome to the 2023 Hispanic Heritage Month Podcast Special Series! In this engaging Spanish episode, we sit down with Eduardo Criado, the dynamic CEO & President of Puerto Rico & Caribbean Operations at AON Puerto Rico.

Eduardo will delve into his unique consultative mindset that has been a driving force behind his successful leadership. He'll also share his insightful vision for the future of Puerto Rico, painting a picture of potential growth and prosperity.

This conversation is not just about business strategies; it's about understanding the pulse of Puerto Rico and the Latinx community. It's about celebrating heritage, embracing challenges and transforming them into opportunities.

#93: HMM - Buscando la Autenticidad en la Era de la Personalización: Una Conversación sobre Individualismo, Metodología y la Importancia de la Experiencia Positiva

Thu, 21 Sep 2023 09:00:00 -0700

Welcome to Personalization Outbreak podcast. In this special Hispanic Heritage Month episode, conducted entirely in Spanish, we have a distinguished guest, Zoimé Álvarez Rubio.

As the President and CEO of the Asociación de Bancos de Puerto Rico, Zoimé brings valuable insights into authenticity and individual expression in the era of personalization.

Stay tuned as we delve into engaging discussions about leadership, change, and innovation.

#92: Reviving Resilience: The Journey of Body and Mind Transformation with Ben Ahrens!

Wed, 13 Sep 2023 15:00:00 -0700

Prepare to embark on a captivating exploration into the world of resilience and personal transformation. In this illuminating podcast episode, our spotlight shines on Ben Ahrens, a remarkable individual who has triumphed over adversity and emerged as a beacon of hope and inspiration.

Ben Ahrens, a passionate advocate for health and well-being, will take us on a profound journey through the intricacies of the human body and mind. As a survivor of chronic illness and a true testament to the power of resilience, Ben will share his invaluable insights on healing, thriving, and unleashing one's full potential.

#91: Unlocking Human Potential: Empathy, Trust, and Innovation in Work and Life

Wed, 06 Sep 2023 15:00:00 -0700

Join us for a profound exploration into the intricate world of empathy with Erika Bocknek. In this enlightening segment, we delve deep into the concept of empathy and its scientific underpinnings.

Discover the power of empathy as Erika Bocknek breaks down the scientific definition and its significance in our daily lives. Gain a profound understanding of how empathy humanizes our interactions and enhances relationships.

#90: Transforming Healthcare Leadership: Advocate Health's Executive Center!

Wed, 30 Aug 2023 13:00:00 -0700

Embark on an insightful exploration of Daniel's podcast, where Advocate Health's Executive Center takes the spotlight. Delve into the strategic reimagining of healthcare leadership, guided by innovative mindset shifts and a dedication to patient-centered excellence. Witness the evolution of healthcare roles for a purpose-driven, patient-focused tomorrow.

#89: AI Unleashed: Navigating Resilience and Innovation with Kate O'Neill!

Wed, 16 Aug 2023 13:00:00 -0700

In this captivating episode, join us as we delve into the dynamic world of AI-driven resilience and innovation with renowned digital visionary, Kate O'Neill. As a trailblazer in the realm of digital transformation, Kate sheds light on how businesses can harness the power of AI to not only survive but thrive in an ever-evolving landscape.

Join us for an enlightening discussion that holds the key to unlocking a future where AI-powered resilience and innovation reign supreme. Whether you're a business leader, entrepreneur, or curious mind, this episode provides actionable insights and inspiration to propel you towards a more resilient and prosperous future.

#88: From Lemonade Stands to AI: The Journey of Marketing Expert David Skinner

Wed, 09 Aug 2023 13:00:00 -0700

In this engaging podcast episode, we explore the evolving landscape of marketing personalization with David Skinner, Chief Strategy Officer at Acxiom.

Discover the latest trends, challenges, and opportunities in data-driven strategies. Learn how to create customer-centric experiences while respecting privacy boundaries. Tune in now for expert insights! 🚀

#MarketingPodcast #Personalization #DataDrivenMarketing #CustomerExperience

#87: Inclusive Education, Empathic Leadership, and the Role of AI in the Future Higher Education and Workforce

Fri, 14 Jul 2023 10:00:00 -0700

🎓 Discover the power of inclusive education and empathic leadership with Dr. Paul LeBlanc, President of Southern New Hampshire University. Learn how AI is shaping the future of higher education and the workforce. Let's create a world where everyone thrives!

#86: Behind the Music: Scott Boorey's Inspiring Journey and Mastery Personal Brand Management

Wed, 12 Jul 2023 13:00:00 -0700

In this episode, we delve into the life and career of Scott Boorey, a renowned figure in the realm of music artist management. Scott, with his unrivaled expertise, has been instrumental in crafting powerful, distinctive images for celebrities worldwide, enabling them to carve their own niche in the music industry.

We discuss the various challenges he encountered on his path to success and how he overcame them, providing invaluable insights for anyone looking to create an iconic personal brand.

(Personalization Outbreak Podcast - 2023 Season - Episode 86)

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JOIN THE MOVEMENT:
GLLG Company Website: https://www.glennllopis.com/
Age Of Personalization Website: https://ageofpersonalization.com/
Contact Us: https://www.glennllopis.com/contact-us/
Email Us: sandy@glennllopisgroup.com

-

FOLLOW GLENN LLOPIS:
LinkedIn: https://bit.ly/3tnBmP9
Instagram: https://bit.ly/3fcziRV
Facebook: https://bit.ly/33sCg1K
Twitter: https://bit.ly/3HVT14B

-

#PersonalBrandMastery #ScottBoorey #BrandManagement #IconicPersonalBrand #PersonalBrandingExpert #IndustryInfluencer #BrandStrategy #BrandIdentity #CelebrityBranding #EntrepreneurialSuccess #BrandImage #StandOutFromTheCrowd #BrandBuildingTips #PowerfulBrand #PersonalBrandJourney #PersonalizationOutbreakPodcast #PersonalBrandManagement #BrandMastery #BehindTheMusic #InspiringJourney #IndustryLeader #BrandingSecrets #SuccessStory #Entrepreneurship #CelebrityBranding #BusinessBranding

#85: From Adversity to Triumph: Discovering Strength and Growth with Mark DeBellis

Wed, 05 Jul 2023 14:00:00 -0700

Join us for an empowering conversation with Mark DeBellis, Division President of Financial Services Division/Corporate VP Marketing and Business Development, as he shares his journey of resilience and reveals the 5 Pillars of Strength in Adversity. Gain valuable insights and practical advice to overcome challenges and embrace personal growth. Don't miss this transformative discussion!

Join the Movement: like, comment, and share with your network!

(Personalization Outbreak Podcast - 2023 Season - Episode 85)

----------------------------------------------------------------

JOIN THE MOVEMENT:
GLLG Company Website: https://www.glennllopis.com/
Age Of Personalization Website: https://ageofpersonalization.com/
Contact Us: https://www.glennllopis.com/contact-us/
Email Us: sandy@glennllopisgroup.com

-

FOLLOW GLENN LLOPIS:
LinkedIn: https://bit.ly/3tnBmP9
Instagram: https://bit.ly/3fcziRV
Facebook: https://bit.ly/33sCg1K
Twitter: https://bit.ly/3HVT14B

-

#Adversity #Resilience #PersonalGrowth #Inspiration #Strength #OvercomingChallenges #Empowerment #Leadership #Transformation #Success #Motivation #SelfDevelopment #LifeJourney #Wisdom #GrowthMindset

#84: Reimagining Education - Irma Becerra on Shaping Tomorrow's Workforce!

Wed, 28 Jun 2023 14:00:00 -0700

Join us for an insightful conversation with Dr. Irma Becerra, President of Marymount University, as we delve into the future of higher education and its role in shaping the workforce.

Discover how Marymount University is revolutionizing education, empowering students, and fostering interdisciplinary collaboration. Gain valuable insights and perspectives on the importance of a college degree, personalized education, and industry partnerships.

#HigherEducation #FutureOfWork #Innovation #EducationRevolution

#83: Shattering Boundaries: Janet Casey on Empowering Women and Redefining Success

Wed, 21 Jun 2023 13:00:00 -0700

Join us on an exhilarating journey with Janet Casey, trailblazing visionary, and empowering women as entrepreneurs.

In this episode, Janet shares how she built a multi-million dollar marketing agency from the ground up. Join us as she provides invaluable insights on shattering boundaries, redefining success, and empowering women in entrepreneurship.

#82: Breaking Biases and Fostering Inclusion: Jesus Mantas on Embracing Diversity and Celebrating Latinidad

Wed, 14 Jun 2023 08:00:00 -0700

Welcome to another enlightening episode of our podcast, where we delve into the profound influence of cultural identity on leadership.

In this episode, Jesus Mantas, a respected leader and advocate for diversity and inclusion, shares invaluable insights on embracing cultural authenticity, fostering trust, and breaking free from biases in the workplace.

Join us for an inspiring conversation that will transform the way you approach inclusivity and unleash your full potential.

#81: Embracing Diversity and Well-Being: Reinventing Community Colleges for a New Era

Wed, 31 May 2023 16:00:00 -0700

In this episode of the Personalization Outbreak podcast, we discuss how community colleges are adapting to change and embracing diversity and well-being for student success.

Our guest, Desirée Portillo Rabinov, shares valuable insights on innovative strategies, building relationships with community partners, and more. Tune in now to learn how community colleges are reinventing themselves for a new era!

#80: Empowering Gen Z: Authentic Leadership and Purpose in a Digital World with Neil Khaund

Wed, 24 May 2023 13:00:00 -0700

In this insightful podcast episode, join us as we dive deep into empowering Gen Z with authentic leadership and purpose in a digital world.

Our special guest, Neil Khaund, CEO of the National Society of Leadership and Success, shares his expertise in upskilling individuals for a future-proof career and unlocking their leadership potential.

Discover actionable tips to bridge the gap between technical aptitude and leadership skills, and learn how Gen Z can make a lasting impact in today's ever-changing landscape. Don't miss out on this inspiring conversation.

#79: Sustainable and Authentic Leadership: Dr. Yasmene Mumby's Insights on Self-Care, Purpose, and Defying the Status Quo for Lasting Success

Wed, 17 May 2023 11:00:00 -0700

In this engaging episode of the Personalization Outbreak Podcast, join us as we dive into the world of sustainable and authentic leadership with the remarkable Dr. Yasmene Mumby.

Discover her invaluable insights on self-care, purpose, and defying the status quo for lasting success. With over 15 years of diverse experience and a doctorate in education leadership, Dr. Mumby is a renowned advisor who helps organizations with strategic communications, equity, and research initiatives.

Tune in to gain practical wisdom and unleash your true leadership potential!

#78: Empowering Hope: AccessHope's Mission to Transform Cancer Care & Bridge Gaps with Mark Stadler

Wed, 10 May 2023 14:00:00 -0700

🎙️ Welcome back to Personalization Outbreak Podcast! In this episode, we're joined by Mark Stadler, CEO of AccessHope, to discuss their mission in empowering hope and transforming cancer care. Learn how they bridge gaps and address health disparities. Don't miss it!

#AccessHope #CancerCare #HealthDisparities #PersonalizationOutbreakPodcast

#77: Emotional Intelligence at Work: The Business Benefits of Developing EQ to Boost your Decision Making and Professional Growth

Wed, 19 Apr 2023 16:00:00 -0700

Join us in this episode of Personalization Outbreak Podcast as we uncover the secrets of emotional intelligence with expert, Harvey Deutschendorf.

Discover how to boost your personal effectiveness and success, make better decisions, create a more positive atmosphere, and ultimately reach new heights of success by developing your emotional intelligence.

#76: Driving Growth and Creating Inclusive Cultures: Insights from Kelly McCulloch on Inclusivity, Anticipation, and Prioritizing People

Wed, 12 Apr 2023 11:00:00 -0700

Welcome back to Personalization Outbreak! In this episode, our guest Kelly McCulloch, the Global Chief People Officer at Taco Bell, shares insights on how to anticipate change, create a more equitable work environment, and build bridges that help foster global growth.

Join us as we explore the importance of strategic leadership, listening to employees, and prioritizing team member experience to stay ahead in the new reality.

#75: Recruitment Redefined: Insights and Strategies from Corporate Leaders to Win the War for Top Talent with Bernadette Finken

Wed, 05 Apr 2023 16:00:00 -0700

The talent war is on, and in this episode of Personalization Outbreak Podcast, Bernadette Finken, Head of Talent Acquisition at Best Buy US, reveals the latest strategies being used by corporate leaders to attract exceptional and diverse talent across various roles and geographies.

From discussing how to redefine your talent acquisition strategy to attract the best candidates, to finding out what methods are working best for both job seekers and employers, this episode is a must-listen for anyone looking to win the war for top talent.

#74: Personalized Healthcare: How Technology & Data Analytics Are Changing Patient Outcomes!

Wed, 29 Mar 2023 15:00:00 -0700

Welcome to the Personalization Outbreak podcast, in this episode, we have Sunnie Sothern, an award-winning product manager and executive, who is leading the go-to-market portfolio strategy for healthcare AI products at Google Cloud.

Join us as we talk about how advanced analytics and technology can provide patients with more personalized care, leveraging digital literacy, empowering consumers, and clinicians with accessible, scalable healthcare solutions, and exploring the benefits of automation in healthcare for time, energy, and money savings.

#73: From Farm Boy to Food Industry Icon: How Frank O'Connell Used Risk, Problem-Solving and Intuition to Maximize Performance Goals

Wed, 15 Mar 2023 12:00:00 -0700

In this episode, we dive into the inspiring story of Frank O Connel, a farm boy who became one of the most successful food industry icons in history.

Learn his unconventional thinking, risk-taking, and problem-solving skills that led him to achieve high performance. Discover how you can apply his strategies to your own life and unlock lasting business success.

#72: Exploring the Power of Self-Discovery and Connection with Bill Marsiglio, Author of 'Chasing We-ness’

Wed, 08 Mar 2023 12:00:00 -0800

Are you ready to unlock the power of self-discovery and connection to become a more effective leader?

Welcome to the first episode of our new season! In this highly anticipated episode, we dive deep into the power of self-discovery and connection.

Join us as we explore how these two elements can transform your life and unlock your full potential. Our special guest, Bill Marsiglio, author of the best-selling book 'Chasing We-ness', shares his insights and experiences on this fascinating topic.

Get ready to be inspired, challenged, and motivated to take your self-discovery and connection to the next level!

#71: Creating a Culture of Trust: The Key to Leading Through Change

Wed, 16 Nov 2022 14:00:00 -0800

The Personalization Outbreak Podcast has released the final episode of the season. In this closing episode, Tiffany King, Vice President of People Teams at United Healthcare, talks about the importance of creating a culture of trust in order to lead your team through change.

Tiffany is an HR Professional with over several years of Human Resources experience in multiple organizations such as Starbucks, Apple and Banfield Pet Hospital. Join us as we explore how to build trust within a team and create a positive environment for change.

Change is hard. We all know that. But what's even harder is trying to implement change without the trust and support of your team.

#70: How Premise Health is Adapting to the Changing Landscape of Workplace Health

Wed, 09 Nov 2022 11:00:00 -0800

In this episode, we sit down with Stu Clark, Chief Executive Officer at Premise Health and Elizabeth Reimer, Chief Human Resources Officer at Premise Health, to discuss everything from the current state of healthcare to what benefits matter most to employees.

Healthcare costs are increasing, prescription numbers are on the rise, mental health is still a big issue, and virtual behavioral health is becoming more prevalent. But what does all this mean for employees and employers?

Join us as we explore what it will take to keep up with the demand for healthcare and how organizations and leaders can support employees in their journey to better health.

This is a must-listen for anyone who wants to better understand the healthcare system and learn about how employers can make a difference.

#69: The Role of the Transformation Officer in Leading Changes at City of Hope

Tue, 01 Nov 2022 12:00:00 -0700

How important is the role of a Transformation Officer in driving change within an organization?

Our guest today, Debra Fields, is the Chief Transformation Officer at City of Hope, one of the nation's leading cancer treatment and research centers. We will be answering this question and learning more about what this role entails.

Debra Fields has been the driving force behind City of Hope’s transformation for the past 7 years. Her work in advancing the mission of the institution and helping to bring new treatments and therapies to patients has made her an invaluable executive leadership team.

So, tune in and learn more about the role of the transformation officer and how Debra and her team is working to ensure that City of Hope remains at the forefront of cancer treatment and cures.

#68: How Radio Flyer Transformed from a Classic Toy Company to an Electric Bike Maker

Wed, 26 Oct 2022 15:00:00 -0700

Innovation and expansion are essential to any business's success. And that's certainly true for Radio Flyer, one of America's most iconic toy companies.

Our Personalization Outbreak guest today, Robert Pasin is the CEO of Radio Flyer. His grandfather founded the company over 100 years ago, and it has been through a lot of changes since then. But it has managed to stay afloat by innovating and expanding its business.

In this episode, we explore how innovation and expansion have led Radio Flyer in a new direction. We also talk about the company's history and how it has managed to stay relevant for over a century.

Robert was recently named on Glassdoors 2021 list of top CEOs for the 11th time. Under his leadership, Radio flyer sales have grown significantly because of Robert's focus on building a highly committed and creative team of flyers.

So, tune in to hear all about how innovation and expansion can help your business succeed!

#67: How Banfield's Pet Hospital Uses Employee Wellness to Retain Workers

Wed, 05 Oct 2022 11:00:00 -0700

Employee retention is a big issue for companies nowadays. A lot of organizations are starting to see the importance of employee wellness and how it can help retain workers.

Mel Marshall, head of People & Organization at Banfield Pet Hospital, has a wealth of knowledge and experience when it comes to employee wellness and retention, her work at Banfield has helped the company become one of the leading general veterinarian practices in the United States, and she continues to be an important asset to their team.

If you're looking to learn more about how to create a healthy and engaging work environment, this is the episode for you!

We’ll be discussing how Banfield uses employee wellness programs to keep workers engaged and healthy, as well as how their culture and passion for animals contributes to a strong employee retention rate.

#66: Community Outreach Programs: How City of Hope’s DEI Strategy is Making a Difference in the Lives of Those With Cancer

Wed, 28 Sep 2022 12:00:00 -0700

Cancer is a disease that does not discriminate. It can affect anyone, regardless of age, race, ethnicity, or socioeconomic status. But the sad reality is that not everyone has access to the same quality of care.

Angela Talton is the senior Vice President and Chief Diversity, Equity and Inclusion officer at City of Hope. She joins us today to talk about the work they are doing to make a difference in the lives of those with cancer.

Diversity, equity, and inclusion (DEI) is an important part of City of Hope’s mission and in today’s episode, we are going to talk about the importance of community outreach programs and how City of Hope is leading the way with their innovative initiatives in support of diverse patient populations.

Learn how City of Hope is working to close the healthcare disparities gap and improve access to quality care for all.

#65: SUSTAINABLE LEADERSHIP: What Is It and Why Does It Matter?

Wed, 21 Sep 2022 09:00:00 -0700

In today's episode, I'll be interviewing Clarke Murphy about sustainable leadership. As a partner of the leadership advisory firm Russell Reynolds Associates, and their former CEO, Clark is dedicated to helping CEOs and boards embrace the sustainability agenda and use their position to solve the greatest social and economic challenges of our time.

Today, Clarke will share several actionable insights from his new book: "Sustainable Leadership: Lessons Of Vision, Courage, And Grit From The CEOs Who Dare To Build A Better World".

We'll discuss the importance of sustainability in business, how to get started with sustainability initiatives, and the benefits of sustainable leadership for businesses and society.

Learn how you can use your position as a business leader to make a positive impact on the world around you with sustainable leadership.

#64: 3 Factors of Active Intentional Leadership: Trust, Core Values, And Individuality

Thu, 08 Sep 2022 06:00:00 -0700

When it comes to leadership, there's a lot of talk about being "intentional." But what does that really mean?

Our guest today, Paul Carolan, has over 40 years of experience in the hospitality industry and knows a thing or two about intentional leadership. In the last 10 years, Paul’s been in various C-Suite positions including CEO, COO, and Chief Development Officer.

Paul shares that intentional leadership is about making choices and taking actions that are in alignment with your core values. It's about creating a vision for yourself and your team, and then taking action to make that vision a reality.

Join us as we discuss why trust, core values and individuality are essential for leaders.

#leadership #intentional #leadershipdevelopment #leadershipskills #corevalues #corevalue #values #growthmindset #trust #activelistening #activelisteningskills #individuality #diversity #leaders #peopledevelopment #leadershipexpert #futureleaders #podcast #podcasting #interview #newpodcast #leadershippodcast #leadership #PersonalizationOutbreakPodcast

#63: Emerging Leaders: Why Traditional Leadership Styles Aren't Working Anymore

Wed, 31 Aug 2022 10:00:00 -0700

The future leaders are tired of the top-down, command and control leadership style. They have seen firsthand how this leadership style results in a lack of engagement and motivation among employees.

At the same time, organizations are requesting more collaboration and creativity from their employees than ever before, but without creating a sense belonging in the workplace that allows for it. So how can they find a balance between the two?

Our guest today is a highly respected business leader and author. Bill George is a former chairman and CEO of Medtronic. In his latest book, "True North Emerging Leaders: Leading Authentically in Today's Workplace", he provides readers with invaluable insights and advice on how to lead authentically in today's world.

In this podcast interview, Bill discusses the key points from his book and offers advice for emerging leaders on how to develop their own authentic leadership style. You won't want to miss this inspiring and informative conversation!

#62: The Future of Strategic Talent Management: How to Find and Keep the Top Talent

Wed, 24 Aug 2022 12:00:00 -0700

How is the future of talent management shifting and what this means for job seekers?

The traditional way of finding and hiring employees is changing. Companies are now looking for people who can bring value to their organization, not just experience or qualifications on paper.

Our guest today, Kathryn Minshew, is the founder and CEO of The Muse – a career platform used by over 75 million people to find their best fit jobs, companies, and careers. Kathryn is going to be talking about strategic talent management and how you can find and keep the top talent in your industry.

Join us to learn how to create a value-based job search and what talent management strategies you can use to stand out from the competition. Join the Movement!

#61: Why Upskilling is the Magnet for Attracting and Retaining Great Talent

Wed, 17 Aug 2022 12:00:00 -0700

Upskilling has become one of the most important factors in attracting great talent to your organization. Organizations are looking for employees who are continuously learning and keeping up with the latest trends.

In today's episode, we explore the concept of upskilling with Charlie Schilling, the head of enterprise business at EMERITUS - an net tech firm that partners top universities the globe to teach the skills of the future by making high quality education accessible and affordable.

Charlie shares why upskilling is so important and how it can benefit your organization. He also provides some tips on how you can get started upskilling your employees.

Don't miss this episode if you're looking to attract great talent to your organization!

#60: The Evolution of Corporate Communications Management: Strategies for a Rapidly Changing Media Landscape

Wed, 10 Aug 2022 10:00:00 -0700

The future of corporate communications is about staying ahead of the curve and keeping your messaging effective. In today's episode, we're talking with Meg Aldrich, a communications strategist and trusted advisor of organizational leaders.

Meg heads up corporate communications for Keck Medicine of the University of Southern California. Together, we'll discuss the future of corporate communications and how companies can create an authentic communication plan.

How to be prepared for a crisis, how corporate communications has evolved, and how to ensure your messaging is on point are just a few of the topics we'll be talking about.

So, tune in to learn more about the future of corporate communications! Join the movement!

#59: The Future of Corporate ESG and DEI Metrics, Strategy, and Initiatives

Wed, 27 Jul 2022 10:00:00 -0700

Developing a sustainable ESG strategy is essential for companies today, but it can be difficult to know where to start.

DEI is key to creating a successful ESG strategy. By implementing specific DEI metrics into your decision-making process, you'll be able to create a more holistic view of your company's sustainability.

Our guest today, Miriam Lewis, is the Chief Inclusion Officer at Principal Financial Group. Her extensive experience includes 16 years with The Clorox Company where she worked on DE&I initiatives as well supply chain management positions before moving onto another large financial institution First Family Financial Services.

Together, we'll be exploring how companies can develop a sustainable ESG strategy by implementing specific DE&I metrics into their decision-making process.

#58: Leadership in Higher Education: Expert Insights on the Future of Education

Wed, 20 Jul 2022 06:00:00 -0700

With new technology, leadership styles, and ways to access education, where does that leave the future of higher education?

Not only is the cost of higher education constantly rising, but the value of a traditional degree is decreasing. Online courses are changing the way we think about education. They're making it more accessible for everyone and offering a variety of ways to learn.

Our guest today, Jeff Brown, is the dean of Gies College of Business at the University of Illinois. He also serves as a professor of finance and was the founding director of the Center for Business and Public Policy. Jeff spearheaded the launch/growth of the online MBA, which now accounts for 10% of all online MBA students in the US.

Together, we'll be talking about how online courses are changing traditional education models and making it more accessible for everyone.

#57: The Rise of Consumerism in Healthcare: How to Transform Your Workforce for the Better

Wed, 13 Jul 2022 11:00:00 -0700

What do you think is the best way to move forward with consumerism in healthcare?

Healthcare is evolving and with that comes a new focus on the consumer. The problem is that most healthcare workers are not prepared for this change. They're used to thinking about patients in terms of their diagnosis, not as consumers who have choices and preferences.

Our guest today, Mike Dandroph, is the President and CEO of Tufts Medicine: a leading integrated health system, bringing together the best of academic and community healthcare across Eastern Massachusetts.

Together, we will explore how consumerism is changing the landscape of healthcare and how it's impacting patient and employee wellbeing.

#56: How To Turn Customers Into Fans: The New Rules of Marketing and PR

Tue, 28 Jun 2022 11:00:00 -0700

Do you think there are any new or innovative ways to turn customers into fans that haven't been explored yet?

The problem is that a lot has changed in the world of marketing over the past few years, and if you're not keeping up with these changes, you're going to get left behind. So what are these changes, and how can you apply them to your business?

Our guest, David Meerman Scott, is an internationally acclaimed business strategist, entrepreneur and advisor to emerging companies. He is a Wall Street Journal bestselling author of ten previous books, including The New Rules of Marketing & PR, “Fanocracy” and The New Rules of Sales & Service.

Join us to learn the new rules of marketing and PR and what are the best ways to generate attention!

#55: Why Intent Is The Key To Unlocking The Potential Of Your Workforce

Wed, 22 Jun 2022 07:00:00 -0700

You've probably heard the saying "work smarter, not harder". Well, it's true! The key to unlocking the potential of your workforce is understanding their Intent

Our guest, Seth Teigen, is the CEO of Providence Mission Hospital. Seth is a highly experienced health care executive with over 25 years in leading non-profit, health care systems.

Seth explores why intent is the key to unlocking the potential of your workforce. Once you understand what each individual on your team wants to achieve, you can help them get there.

Join us to learn about the principles of engagement and motivation, and how can you apply them in your business.

#54: What Every Business Needs to Know About Diversity, Equity and Inclusion in 2022

Wed, 15 Jun 2022 06:00:00 -0700

You may have heard the term “diversity and inclusion” thrown around a lot lately, but what does it actually mean in 2022?

Watch this episode to learn from Tyronne Stoudemire, global vice president of DE&I for Hyatt Hotels Corporation, on why diversity and inclusion is so important in the workplace.

We explore what Diversity, Equity and Inclusion mean for businesses in 2022 and how you can make sure your company is ready for the future.

#53: The REAL Root of Social Problems in America (According to a Gen Z)

Wed, 08 Jun 2022 07:00:00 -0700

What do you think is the biggest power structure that fuels social problems in America to the younger generations?

In this video, we take a look at the hidden power structures that fuel social problems in America. By understanding how these systems work, we can begin to dismantle them and create a more just society.

Our guest, Peter Baron, is the author of the book If Only We Knew: How Ignorance Creates and Amplifies The Greatest Risks Facing Society . Pete is a wise voice for his generation, with the hopes of changing the ways we conceptualize what is required for the achievement of social justice.

Together, we explored how the hidden power structures fuel social problems in America and how we can begin to dismantle them and create a more just society to the younger generations.

#52: Empowering Women in the Workplace

Wed, 01 Jun 2022 12:00:00 -0700

There's no question that businesses with a more diverse workforce perform better. And when it comes to women in the workplace, the sky is the limit!

When women are not given the opportunity to lead, we all lose out. Women are proving themselves time and again as powerful leaders and agents of change.

Our guest today, Sam Hammock, is the Executive Vice President and Chief Human Resources Officer at Verizon. Sam brings a rich background in talent development, where she created strategies to reinforce talent readiness.

Watch this episode to learn more about the transformational force of women in the workplace.

#51: Rebuilding Community: How to Come Back Stronger After the Great Resignation

Tue, 03 May 2022 12:00:00 -0700

In the wake of the great resignation, many communities are feeling battered and bruised.

But it's not time to give up! In this episode, we explore how to come back stronger than ever and rebuild our communities from the ground up.

Our guest today, Shalini Vajjhala is the Executive Director of the San Diego Regional Policy and Innovation Center. Shalini has over 15 years of experience working across public, private, and nonprofit sectors on developing, designing, and financing, resilient infrastructure for Redefin around the world.

By coming together to talk about the problems that our communities are facing, we can start to find solutions and rebuild them stronger than ever before. Join the movement!

#50: Going Beyond General Counsel Responsibilities

Tue, 26 Apr 2022 09:00:00 -0700

How to go beyond general counsel responsibilities in order to provide more value to your industry?

General counsel are often seen as a necessary evil in the industry. In healthcare it can be even worse since health providers are facing unprecedented challenges that have never been seen before in a post-pandemic chaotic world.

Our guest, Stacy Bratcher, Vice President and general counsel at Cottage Health explores how general counsel can help leaders and employees navigate these uncharted waters and solve the problems they face every day.

Learn how you can go beyond overseeing and directing the legal affairs of your company and make a real impact on your business.

#49: Disability Inclusion: Inclusion from the perspectives of students with disabilities

Wed, 20 Apr 2022 12:00:00 -0700

How do we make sure that people with disabilities have access to quality education?

Too often, students with disabilities are left out of the conversation when it comes to inclusion in schools and universities. Every student deserves a chance to learn and grow in an environment that supports their unique needs.

We're excited to share this powerful talk with our guest Ioanna Beckman, a Senior at the University of Florida with a Major in Statistics and a Minor in Sociology.

Ionna has a vision impairment and shared life stories on how she has overcome the challenges associated with her impairment and how to include and support disabled students.

#48: The Marketing Advantage of Having a Multicultural Workforce

Tue, 12 Apr 2022 11:00:00 -0700

How can a multicultural workforce help your marketing efforts?

If you want to create a successful cross-cultural marketing strategy, you need to start by having a multicultural workforce. A multicultural workforce is not only good for your company's image, it's also good for business.

In this episode we interview Armando Azarloza, co-founder and CEO of the Axis agency, an award winning U.S. multicultural marketing agency founded in 2005. Armando brings 30+ years of experience in marketing communications and advertising.

#47: Why OVERTHINKING Is Killing Your Chances Of Success

Tue, 05 Apr 2022 10:00:00 -0700

How many times have you let your thoughts and worries take over?

The truth is we all overthink things from time to time. But it's when we do it on a regular basis and let this habit of thinking get out of control that our chances for success are killed.

In this episode our guest Jon Acuff, New York times bestselling author and Inc Magazine top 100 leadership speaker, explores what is overthinking, what the consequences of overthinking, and shares some tips on how to stop overthinking everything.

Your repetitive thoughts become your personal playlist. Your soundtracks have the power to change and shape the entire moment.

#46: Education Through the Student's Eyes

Tue, 30 Nov 2021 10:00:00 -0800

John Woods is the Chief Academic Officer and Provost for the University of Phoenix and responsible for further developing and fulfilling the university's academic mission. John has amplified the university’s high quality of career relevant academic programs while spurring innovation to help working adults move efficiently from education to career.

#45: Expanding the definition of “whole person” to solve the social determinants in health

Tue, 23 Nov 2021 09:00:00 -0800

In this episode, we interview DeAnna Minus-Vincent, who currently serves as the executive vice president, chief social justice, and accountability officer for RWJ Barnabas health. Deanna works across the system with internal and external stakeholders to co-design strategies that improve health outcomes, promote health equity, and eliminate health disparities.

#44: Personalizing the Educational System

Tue, 16 Nov 2021 13:00:00 -0800

In this episode, we interview Dan Durbin who is the Head of school for Beaufort Academy in Beaufort, South Carolina and is a 30-year veteran of education. Dan is an educator ahead of the game - who is not afraid to challenge the overly standardized educational system to address the real issues towards creating personalized educational pathways.

During this podcast interview, we will talk about the importance of redefining and personalizing educational systems for student to experience equality, diversity and inclusion and why the educators must evolve away from old outdated standards that suppress the student’s individuality.

In fact, this theme was widely discussed during our 2021 Virtual Summit, where we asked students, patients, and employees to explore the ways we can unleash individuality by interrupting our assumptions about WHO belongs WHERE, doing WHAT, and HOW.

Watch our summit for FREE, you can register at: https://bit.ly/2YSSBuZ

#43: Prioritizing Individuals Over Institutions

Wed, 01 Sep 2021 17:00:00 -0700

In this episode, we interview Bill Hulseman – an independent consultant from the education sector who specializes in designing rituals to support educators and facilitate dialogue. We talked about the importance of prioritizing individuals and discussed when and why we started prioritizing institutions over people – slowing down our efforts to transform.

#42: The Future of Learning

Wed, 18 Aug 2021 08:00:00 -0700

In this episode we discuss how the future of learning and training is getting heavily dependent on providing a customized pathway for the student. Our guest, also reviews the formula for deploying a successful e-learning program and why bridging the content delivery platform and the content producers is crucial to future of e-learning.

Our guest, Brad Lea, is the founder and CEO of LightSpeed VT - a multi-million dollar tech company that he built from scratch into one of the leading interactive training systems. Brad Lea also hosts one of the top entrepreneurship podcast called Dropping Bombs and is the author of The Real Deal.

#41: Preparing Leaders for a Hybrid Work Environment

Mon, 09 Aug 2021 18:00:00 -0700

In this episode will talk about how the events of 2020 have transformed the way employers should support their employees and why the hybrid environment is here to stay. We discuss how to go beyond traditional retention and engagement metrics to measure real inclusion and human capital growth.

Our guest, Kety Duron, is the Chief Human Resources Officer at City of Hope –a National Cancer Institute-designated comprehensive cancer center for cancer, diabetes and other life-threatening diseases.

City of Hope will be the premier sponsor for the 2021 Leadership in The Age of Personalization Summit. Hosted by LightSpeed VT this summit will be a hybrid event with in-person guests and speakers in Las Vegas and a live streaming audience. Joint the Movement – Register FREE: 2021summit.ageofpersonalization.com

#40: Reviewing the Role of Diversity, Equity, and Inclusion

Thu, 05 Aug 2021 12:00:00 -0700

In this episode we review the role of Diversity and Inclusion and discuss why a cost center approach just doesn't work anymore. We will also talk about the Importance of a cultural legacy for large organizations, and why we should we be hopeful with the next generations in our quest for a more human focused leadership.

Our guest, Robert N. Johnson is an International Philanthropist and Retired Consumer Products/Food Industry Vice President with more than 30 years in both the private and non-profit sectors.

#39: Prioritizing Wellbeing in the Digital Era

Fri, 30 Jul 2021 10:00:00 -0700

In this episode, we talk about how to operationalize personalization by adapting traditional leadership models to serve the unique needs of students. We will discuss why institutions should start prioritizing wellbeing in the digital era – and how educators can help students face the growing mental health issues related with the advancement of technology.

Our guest, Andy Sulick is the president of Santa Margarita Catholic High School.

#38: Workplace Sustainability and Psychological Safety

Tue, 20 Jul 2021 18:00:00 -0700

In this episode, we talk about the notion of psychological safety and why organizations are struggling to achieve workplace sustainability – and trying to avoid systems that have historically suppressed employee’s individuality. We will also discuss the changing dynamics of the human resources department and why we should approach HR as a business responsibility.

Our guest today Anabel Fall is the Group Head of People Innovation and Transformation at Zurich Insurance Company. Anabel’s distinct approach to the human resources function was influenced by her work as a strategy consultant and leader in corporate social responsibility and sustainability.

#37: Extinction & Evolution of the CHRO role

Tue, 13 Jul 2021 17:00:00 -0700

In this episode, we examine how the pandemic has prompted employers to start listening and caring for employees in a more personalized way. We will also discuss how to close the post pandemic trust gaps between employers and employees. Finally, we will talk about a possible extinction and necessary evolution of the CHRO role.

Our guest today, Diane Sanford, is tenured HR executive with over 25 years of Restaurant Industry experience. Currently, Diane serves as the Chief People Officer for On The Border Mexican Grill and Cantina

#36: A Call for Change in Higher Education

Mon, 05 Jul 2021 14:00:00 -0700

In this episode, we look to answer the following question: has higher education historically stifled the individuality of its students? We will also talk about redefining student success and how the pandemic affected the student’s approach to higher education.

Our guest Nathan Long, is the president of Saybrook University - a regional, non-profit institution, that focuses on social transformation.

#35: Fighting the Resistance to Change in Healthcare

Wed, 23 Jun 2021 16:00:00 -0700

In this episode, we discuss lessons learned from the 2020 health crisis – from team building to valuing differences in thought as well as changes in the hybrid work models – and what to expect from the next generation of healthcare C-suite executives. We will also talk about the resistance to change that exists in the healthcare industry and how digitally native organizations are influencing the future of healthcare.

Our guest, Joe Moscola is the executive vice president of enterprise management at Northwell Health.

#34: What Different Generations Can Learn From Each Other

Wed, 16 Jun 2021 16:00:00 -0700

In this episode, we talk about the streaming generation and how they are influencing the ways we learn and consume education. Glenn interviews a millennial who can teach us all about work life balance, what it means to have a sense of ownership at work and what it takes to be efficient in the workplace.

Our guest, Parker Handley, is a 25-year-old graphic designer who has spent the last five years working in college and professional sports, creating content and managing social media accounts for various organizations: most recently, the Minnesota Timberwolves of the NBA and the Minnesota Lynx of the WNBA.

#33: Prioritizing health and well-being will serve as a competitive advantage

Thu, 10 Jun 2021 19:00:00 -0700

In this episode, we talk about future of benefits management in large organizations and how employers should evolve in providing health and well-being solutions to their employees – creating competitive advantage in their quest to attract, retain and develop top talent.

Our guest, Harlan Levine, is president of strategy and business ventures for City of Hope. He also serves as the chairman of the board for AccessHope, City of Hope’s wholly owned subsidiary focused on serving the employer market and making leading edge cancer care available to all regardless of geography.

#32: Social Determinants of Health and The New Healthcare Model

Mon, 31 May 2021 15:00:00 -0700

In this episode we discuss the importance of transitioning healthcare to take on a much larger public health & well-being role – as well as educating and working closing with large employers to solve for the social determinants of health and the path to pitch corporations into the benefits of solving for the social determinants of health.

Our guest, Randy Oostra, is the President and Chief Executive Officer of ProMedica, a not-for-profit mission-based, integrated health and well-being organization headquartered in Toledo, Ohio.

#31: The New Currency for Leadership

Mon, 24 May 2021 15:00:00 -0700

In this episode we discuss the post pandemic challenges in the workplace and the marketplace – and why the new currency for leadership of the future is continuous learning. We also debate why great standardized processes often sets us free for creating more personalized outcomes and how to mitigate the risks of technology in organizations to ensure that it respects the need for human connection.

Our guest, Cathy Bessant is the Chief Operations and Technology Officer at Bank of America.

#30: Facing Adversity with Wisdom-Based Leadership

Wed, 19 May 2021 10:00:00 -0700

In this episode, we explore the healthy tension between community colleges and four-year universities and their relevancy in this 4th Industrial Revolution. We also discuss what can we learn from younger generations – to start equipping students with skills that will allow them to adapt, evolve and create part of the new economy.

Our guest this week – Dr. Yves Salomon-Fernández – is the president of Greenfield Community College, located in beautiful, rural Western Massachusetts.

#29: The Evolution of Branding, Consumerism and Student Mindset

Mon, 10 May 2021 05:00:00 -0700

In this episode, we discuss the changing mindset of different student generations and how the spirit of self-determination, sustainability and collectivism is more prevalent today than it was years ago. We also review the transformation that is happening in higher education and how traditional Higher Ed stands in the way of tech-oriented newcomers.

Our guest – John Quelch – is the dean of the University of Miami Patti and Allan Herbert Business School.

#28: Daily Life Metaphors that Inspire Thought Leadership

Wed, 28 Apr 2021 12:00:00 -0700

In this episode, we talk about the need to start incorporating calculated risks and helping people be comfortable with failure – while delivering solutions with limited recourses. Our guest, Brad Williams, is the President of El Centro Campus at Dallas College. Brad has also served as the president at Oklahoma state university and his background involves communication, marketing, and music. Together, we discuss how can technology augment – not replace – one’s guide in the pursuit of their own truth and the process of marshaling resources in a way that help people where they want to get to.

#27: Treating Diverse Communities with Personalization

Mon, 26 Apr 2021 11:00:00 -0700

In this episode we talk about the importance treating diverse communities with personalization to build trust, deliver the right message and elevate the level of care and access across the country.

Our guest, Dr. Ed Kim, is the physician in chief at City of Hope Orange County in Southern California – a world-class leading organization in Cancer Treatment and Research.

#26: Value Creation as a Mantra in Higher Ed

Wed, 14 Apr 2021 17:00:00 -0700

In this episode we discuss why higher education institutions need to adapt the way they are preparing students to land on jobs that don't exist and solve problems we haven't yet identified.

Our guest today, Dr. Robert Johnson, is the 6th president of the Western New England University. Together we will discuss new ways to prepare students to do things that cannot be replicated by an algorithm or a robot by focusing on agile mindset with value creation as their mantra. We will also talk about the importance of having an interdisciplinary approach to higher education in opposition of the traditional majoring systems.

#25: Installing a Cross Disciplinary Mindset to Personalize Higher Education

Wed, 07 Apr 2021 13:00:00 -0700

In this episode we discuss how to prepare students for jobs that don’t exist yet trough a cross disciplinary approach to higher educations and how to use the advancements of technology to create highly personalized curriculums. Our guest, Paul Pavlou, is the Dean of the Bauer College of Business at the University of Houston.

All episodes are available at ageofpersonalization.com – where you will find more content about leadership, strategy and innovation. So, if you relate to our content, please join our movement and help us spread the word!

#24: The Changing Landscape of Higher Education

Wed, 31 Mar 2021 14:00:00 -0700

In this episode, we talk about the collective realization of a higher interconnectedness brought by the pandemic and how we could apply these notions in the higher education transformation. Our guest, Dr. Kaushal Chari, is the dean of the Sheldon B. Lubar School of Business at the University of Wisconsin-Milwaukee. Together, we talk about providing options in higher education so that we don't put students in boxes that limit individual growth and development. We will also talk about the new trends in higher education such as “Netflix for Learning” and the potential challenges of AI learning based education.

All episodes and more are available at ageofpersonalization.com.

Join the movement.

#23: The Evolution of the CHRO Role – From Siloed Managers To Community Leaders

Fri, 26 Mar 2021 12:00:00 -0700

In this episode, we talk about the evolving role of CHRO’s that are changing from being traditionally siloed managers within the organization to indispensable community builders that should be responsible for implementing inclusion as growth strategy in a world that is craving for more unity. Our guest, Kristin Gwinner the Vice President and Chief Human Resources Officer for Chico's FAS – an omni-channel retailer of clothing brands, including Chico's, White House Black Market, and Soma.

#22: The Importance of Removing Barriers in Higher Education

Wed, 17 Mar 2021 09:00:00 -0700

In this episode we discuss the importance of removing barriers in our higher education system – from simplifying the application process to getting to know and listen to every student. Our guest, Mike McDonough is the eighth president of Raritan Valley Community College in New Jersey. Since 2014, Mike has been working to foster intellectual curiosity, promote leadership and encourage social responsibility within a diverse population of students and community members.

All our podcasts are available at www.ageofpersonalization.com where you will also find other videos, articles and other resources to contribute to the Age of Personalization Movement.

#21: Distilling the Complexity for Change in Higher Education

Wed, 10 Mar 2021 09:00:00 -0800

This week we discuss the complexities and possibilities for higher education to change in a more personalized world. Our guest, Nancy Hubbard is a professor of management and Dean of college of business at the University of Lynchburg. Nancy is also an best-selling author of several books on strategy, change management and mergers & acquisitions and a PhD by the Oxford university. Nancy help us see the big picture in Higher Education and understand the complexities of a solid system that has been around for so many years and why it faces so much resistance to change. We will discuss topics related to strategy, survival and inclusion in higher education.

All our podcasts are available at ageofpersonalization.com where you will also find other videos, articles and other resources to contribute to the Age of Personalization Movement.

#20: Co-Designing the Future of Healthcare

Wed, 24 Feb 2021 10:00:00 -0800

In this episode we discuss about the importance of co-designing the future of healthcare with patients and how to find the right balance of personalization and standardization on a systemic level.

Our guest today is Dr. Neha Nanda – whom I refer to as the Paradigm Disruptor. Dr. Nanda serves as the medical epidemiologist for Keck medicine at the university of Southern California, where she leads the preparation and response to emerging infectious diseases (so you can imagine what she has been through since the outbreak).

#19: Inspiring Individual Contribution Through a Shared Mission

Tue, 16 Feb 2021 12:00:00 -0800

In this episode, we talk about how an employee centric approach can have a significant impact on how we lead in times of crisis and uncertainty. We will talk about how a large, established organization had to adapt to the challenges of 2020 and saw that as an opportunity – rather than a challenge – for their employees to be true to their shared mission and play an essential role in their communities during these unprecedented times.

Our guest this week is Jeff Pilof, Senior Vice President of Supply Chain at CVS Health.

#18: Why is Student Centricity the basis for Transformation

Tue, 09 Feb 2021 15:00:00 -0800

In this episode, we will talk about the challenges that our educational system is faced with and how student centricity can play a big role in preparing our students to confront the world and transform society.

Our guest is David Banks and he’s the president and CEO of the Eagle Academy Foundation and the founding principal of the Eagle Academy for Young Men.

#17: Should Higher Education be Defined by its ROI?

Tue, 08 Sep 2020 09:00:00 -0700

In this episode, we discuss the challenges of defining education as an investment, how 2020 digital transformation and social unrest is impacting the lives of professors, faculty and students. Our guest today, Adlai Wertman, is the David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business.

Adlai is going to be amongst the featured 15 guest speakers in the higher education session of the 2020 Leadership in the Age of Personalization Virtual Summit – that will take place on October 28, 29 and 30. Check it out and register for free at: https://2020summit.ageofpersonalization.com.

#16: Wall Street’s Advice to Higher Education

Mon, 31 Aug 2020 17:00:00 -0700

Our guest today comes directly from Wall Street to discuss the impact the pandemic has had not only in the consumer package goods industry - but also in higher education that must quickly adopt a consumer centric approach.

Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Personal Care and Tobacco industries.

Nik Modi will be one of our 35+ featured speakers at the 2020 Leadership in the Age of Personalization Virtual Summit. Check it out and register for free at: https://2020summit.ageofpersonalization.com.

#15: Why 2020 is Disrupting Talent Management

Mon, 17 Aug 2020 14:00:00 -0700

In this episode we discuss how organizations are being compelled to evolve their talent management practices in today’s more personalized word as they compete for global talent. Our guest, Eric Miller is the Vice President Global talent operations at Viacom CBS and has spent the last 25 years of his career in the HR space. Together we review how personalization is demanding corporations to rethink their policies and why 2020 is becoming a pivot point for this transformation.

Eric will be one of the 30+ leaders to be featured in our upcoming Leadership in The Age of Personalization Virtual Summit on October 28, 29 and 30. Learn more about the summit and register for free at https://2020summit.ageofpersonalization.com/

#14: The Journey Towards Individuality

Mon, 10 Aug 2020 16:00:00 -0700

In this episode we talk about the fundamentals of Leadership in the Age of Personalization with an experienced C-Suite Executive that was a pioneer of woman leadership at a large organization like Walmart. Gisel Ruiz served in C-suite roles in operations and human resources during her 26-year career at Walmart and has most recently retired as the EVP Chief Operations Officer at Sam's club. Today she’s the president and CEO of GMR Consulting Group.

Gisel is one of 30+ leaders to be featured as speaker in our upcoming Leadership in The Age of Personalization Virtual Summit on October 28, 29 and 30. Learn more at https://2020summit.ageofpersonalization.com.

#13: Defining a Diverse Pipeline in Higher Education

Wed, 29 Jul 2020 09:00:00 -0700

In this episode, we review how the cultural demographic shift is influencing higher education and how its diversity know-how can be a valuable asset for Corporate America. Our guest, Dr. Tomas Gomez-Arias is the Dean of the College of Business at the California State University in Stanislaus.

#12: How Individual Empowerment Will Improve Healthcare

Tue, 21 Jul 2020 12:00:00 -0700

In this episode, we discuss how COVID-19 became a catalyst for virtual care and how individual empowerment can play a large role to the advancement of the healthcare sector. Our guest, Dr. Shaden Marzouk, is the President of the CareMore and Aspire at Anthem. She has over two decades of experience in healthcare with expertise in services, provider, device technology, and pharmaceutical spaces.

#11: Dismantling False Narratives to Construct an Inclusive Reality

Mon, 13 Jul 2020 13:00:00 -0700

In this episode, we talk about the 3 P’s that are defining the narrative these days: Pandemic, Protests and Profit. Gyasi is the president at the Cancer Treatment Centers of America Global (CTCA). Along with our Co-Host, Professor Scott Lacy, we will discuss the importance of dismantling false narratives to create awareness and start acting as co-creators of an evolutionary agenda – one that is in alignment with today’s age of personalization.

#10: Breaking the Silence on Systemic Racism

Mon, 06 Jul 2020 12:00:00 -0700

In this episode, we review the racial tensions the world is rightly facing as consequences of a system that was created and perpetuated by design.

Our guest, Pam Abner is the vice president and chief administrative officer for diversity and inclusion at Mount Sinai health system in New York. Together, we discussed how the recent racial protests have elevated the level of accountability in organizations and why this outdated standards that cannot scale in their current form in today's age of personalization.

#9: Defining the Student of the Future for Today’s New Reality

Tue, 30 Jun 2020 14:00:00 -0700

In this episode, we identify the trends in higher education as it reinvents itself to teach in remote environments and provide the necessary curriculum to better equip students to today’s new realities that are impacting the workplace and marketplace. Our guest, Sandeep Krishnamurthy, is the dean of the AACSB-accredited School of Business at University of Washington, Bothell. Together we discussed how the higher education system has long suffered from standardization, identifying root causes like the tyranny of average, the boomerang student workers phenomenon and the sage on stage vs the guide on side methods.

#8: Mental Health and Coping with Ambiguity

Tue, 23 Jun 2020 14:00:00 -0700

In episode #8, we invited a mental health scientist to discuss the effects of the COVID-19 pandemic in terms of anxiety and depression in the overall population, as well as the latest advancements in pharmacogenomics as the industry moves to a more personalized approach. Our guest, Dr. Tony Ortiz is the founder, principal investigator and scientific director at NRC Research Institute where he oversees the day to day clinical research for psychiatric indications for depression, bipolar disorder, schizophrenia, and attention deficit hyperactivity disorder.

#7: A Glimpse of the Future by Revisiting our Past

Tue, 16 Jun 2020 08:00:00 -0700

In episode #7, we wined back to April when the COVID-19 crisis was in full force and we were trying to predict the impact an imposed isolation was going to have on our work and our lives. Along with our special guest, Eric Llopis, we discussed how corporations would have to adapt to our new reality and compared it with other moments of crisis, such as the great recession of 2008 and how these two moments affected the established corporate playbook.

#6: The Unspoken Power of Vulnerability in Leadership

Mon, 08 Jun 2020 14:00:00 -0700

In episode #6, we invited an experienced C-Suite Executive with 30 years of experience in the automotive industry to discuss how emotional intelligence, transparency and vulnerability are powerful tools for leaders that are in constant pressure to deliver and increase key performance indicators. Fred Diaz has recently served as President and CEO of Mitsubishi Motors of North America and is an active member of the board of directors at SiteOne Landscape Supply.

#5: Rethinking The Student Experience Post COVID-19

Mon, 01 Jun 2020 17:00:00 -0700

In Episode #5, we invited Patrick McHonett, Head of School at St. John’s Episcopal School to discuss some of the implications on the educational system during the COVID-19 pandemic. Patrick shared some of the challenges and opportunities that educators are encountering right now and how this crisis will influence the evolution of education moving forward.

#4: Preparing for the Unprecedented through Value Driven Leadership

Mon, 25 May 2020 14:00:00 -0700

In episode #4, our guest Teri Fontenot takes us inside the mindset of a Healthcare Leader during times of crisis – as she shares some of her own experience during Hurricane Katrina as the CEO of Woman's Hospital in Baton Rouge, Louisiana. Teri now serves as director at numerous state and national healthcare boards after 23 years of experience at Woman’s Hospital. Teri also explains the importance of value driven leadership and provides recommendations to leaders who are in the thick of this crisis right now.

#3: The Legacy of the New Normal

Mon, 18 May 2020 12:00:00 -0700

In our third episode, we invited Jim Bastian to share some of the challenges and opportunities this COVID-19 crisis has created to organizational culture, productivity and the practice of law. Jim is a partner in the law firm: Shulman Bastian Friedman & Bui where he heads the Firm’s Bankruptcy and Reorganization Practice Areas. Also, Dr. Scott Lacy, Fairfield University Professor explains the anthropological aspect to human adaptation and how this crisis is reinforcing the interdependence of the human race.

#2: Earning Trust in the Unknown

Mon, 11 May 2020 09:00:00 -0700

In our second episode of Personalization Outbreak, we invited the personalization advocate, Jack Cox, to share his knowledge acquired over 25 years in the healthcare segment, including stories about his years of military service at Travis Airforce Base. Jack brought up the importance of building trust during times of chaos – triggering Scott Lacy to take our conversation about trust back to Mali, West Africa with stories about collaborative plant breeding leading to scientific innovation and explain how our cultural DNA can help us respond to crisis.

#1: Authentic Communication in Time of Crisis

Fri, 01 May 2020 10:00:00 -0700

In our first episode, we invited the personalization advocate and speaker coach Dr. Nick Morgan to talk about the responsibility that leadership have in communicating with transparency, the importance of authenticity and the challenges of virtual communication in times of crisis. Nick is the founder of Public Words – a nationally recognized communications consulting organization – and is the author of several books – including the Washington post best seller, Can You Hear Me? How to Connect with People in a Virtual World.