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  <title>Insurance Agency Insights</title>

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  <copyright>© 2026 Insurance Agency Insights</copyright>
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  <itunes:author>Peter Friedman</itunes:author>
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  <description><![CDATA[Helping small and medium-sized insurance agencies achieve their business goals, we offer a series of conversations focused on agency finance. Peter Friedman shares his experience as a specialty lender and invites guests to join him in discussions about the economy, finance, and the impact that capital can have on insurance agencies. ]]></description>
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    <itunes:title>Agency Best Practices: Culling Your Book</itunes:title>
    <title>Agency Best Practices: Culling Your Book</title>
    <itunes:summary><![CDATA[Peter is joined by Jon Jamieson, CIC - AgileCap's new Senior Agency Advisor. In a quick, 12-minute conversation they cover the ins and outs of doing a periodic culling of your agency's book of business. Learn why this is a best practice for agencies who want to grow strategically. ]]></itunes:summary>
    <description><![CDATA[<p>Peter is joined by Jon Jamieson, CIC - AgileCap&apos;s new Senior Agency Advisor. In a quick, 12-minute conversation they cover the ins and outs of doing a periodic culling of your agency&apos;s book of business. Learn why this is a best practice for agencies who want to grow strategically.</p>]]></description>
    <content:encoded><![CDATA[<p>Peter is joined by Jon Jamieson, CIC - AgileCap&apos;s new Senior Agency Advisor. In a quick, 12-minute conversation they cover the ins and outs of doing a periodic culling of your agency&apos;s book of business. Learn why this is a best practice for agencies who want to grow strategically.</p>]]></content:encoded>
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    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Sat, 12 Mar 2022 17:00:00 -0500</pubDate>
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    <itunes:duration>748</itunes:duration>
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    <itunes:episode>12</itunes:episode>
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  <item>
    <itunes:title>Acquisition and Due Diligence Mini-Series, Part 2:  4 Keys to a Successful Due Diligence Process</itunes:title>
    <title>Acquisition and Due Diligence Mini-Series, Part 2:  4 Keys to a Successful Due Diligence Process</title>
    <itunes:summary><![CDATA[This is the second of five episodes focused on helping agency owners understand what's involved in acquiring a new agency in order to build their existing business.   In this episode, Peter and Doug discuss due diligence - a critical step in considering any  acquisition. In due diligence, a prospective agency buyer enters into a formal process with the owner of an agency he/she is considering purchasing. The process allows for an investigation of the agency's financials, operations,...]]></itunes:summary>
    <description><![CDATA[<p>This is the second of five episodes focused on helping agency owners understand what&apos;s involved in acquiring a new agency in order to build their existing business. <br/><br/>In this episode, Peter and Doug discuss due diligence - a critical step in considering any  acquisition. In due diligence, a prospective agency buyer enters into a formal process with the owner of an agency he/she is considering purchasing. The process allows for an investigation of the agency&apos;s financials, operations, and legal details so that the prospective buyer can understand the agency business, assess it against competitors, and look for any signs that might suggest problems at the agency. <br/><br/>Peter discusses the 4 keys he has found helpful in ensuring success in due diligence. <br/><br/></p>]]></description>
    <content:encoded><![CDATA[<p>This is the second of five episodes focused on helping agency owners understand what&apos;s involved in acquiring a new agency in order to build their existing business. <br/><br/>In this episode, Peter and Doug discuss due diligence - a critical step in considering any  acquisition. In due diligence, a prospective agency buyer enters into a formal process with the owner of an agency he/she is considering purchasing. The process allows for an investigation of the agency&apos;s financials, operations, and legal details so that the prospective buyer can understand the agency business, assess it against competitors, and look for any signs that might suggest problems at the agency. <br/><br/>Peter discusses the 4 keys he has found helpful in ensuring success in due diligence. <br/><br/></p>]]></content:encoded>
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    <pubDate>Tue, 06 Apr 2021 13:00:00 -0400</pubDate>
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    <itunes:duration>975</itunes:duration>
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    <itunes:title>Acquisition and Due Diligence Mini-Series, Part 1: Insurance Agency Acquisition Financing</itunes:title>
    <title>Acquisition and Due Diligence Mini-Series, Part 1: Insurance Agency Acquisition Financing</title>
    <itunes:summary><![CDATA[This is the first of five episodes focused on helping agency owners understand what's involved in acquiring a new agency in order to build their existing business.   In this episode, Peter and Doug talk about how to approach, find, prepare for, and secure insurance agency acquisition financing.  We're aware that agency owners may want to grow through acquisition, but they may not think they can afford it, or don't believe that they're eligible for funding. We want to walk you through how...]]></itunes:summary>
    <description><![CDATA[<p>This is the first of five episodes focused on helping agency owners understand what&apos;s involved in acquiring a new agency in order to build their existing business. <br/><br/>In this episode, Peter and Doug talk about how to approach, find, prepare for, and secure insurance agency acquisition financing.<br/><br/>We&apos;re aware that agency owners may want to grow through acquisition, but they may not think they can afford it, or don&apos;t believe that they&apos;re eligible for funding. We want to walk you through how agency owners can set themselves up to borrow money in order to acquire an agency and bring their business to the next level. </p>]]></description>
    <content:encoded><![CDATA[<p>This is the first of five episodes focused on helping agency owners understand what&apos;s involved in acquiring a new agency in order to build their existing business. <br/><br/>In this episode, Peter and Doug talk about how to approach, find, prepare for, and secure insurance agency acquisition financing.<br/><br/>We&apos;re aware that agency owners may want to grow through acquisition, but they may not think they can afford it, or don&apos;t believe that they&apos;re eligible for funding. We want to walk you through how agency owners can set themselves up to borrow money in order to acquire an agency and bring their business to the next level. </p>]]></content:encoded>
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    <pubDate>Tue, 23 Mar 2021 16:00:00 -0400</pubDate>
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    <itunes:duration>985</itunes:duration>
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    <itunes:title>Don&#39;t Forget Technology as Part of Your Agency Acquisition Due Diligence</itunes:title>
    <title>Don&#39;t Forget Technology as Part of Your Agency Acquisition Due Diligence</title>
    <itunes:summary></itunes:summary>
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    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Wed, 11 Nov 2020 09:00:00 -0500</pubDate>
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    <itunes:duration>1832</itunes:duration>
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    <itunes:title>How Agency Financing Has Helped Agency Owners, Tales from the AgileCap Archives</itunes:title>
    <title>How Agency Financing Has Helped Agency Owners, Tales from the AgileCap Archives</title>
    <itunes:summary><![CDATA[Peter and Kyle Castle, AgleCap Lending Advisor, talk about the ways that agency owners have been able to buy, invest, grow, and sustain their agencies through borrowing. This isn't a shameless plug for AgileCap, it's a series of tales from Kyle's lending experiences, that show how agency owners have been able to seize opportunities for growing their agencies, even when they had a hard time finding financing for one reason or another. It's worth listening to if you're an agency owner who's con...]]></itunes:summary>
    <description><![CDATA[<p>Peter and Kyle Castle, AgleCap Lending Advisor, talk about the ways that agency owners have been able to buy, invest, grow, and sustain their agencies through borrowing. This isn&apos;t a shameless plug for AgileCap, it&apos;s a series of tales from Kyle&apos;s lending experiences, that show how agency owners have been able to seize opportunities for growing their agencies, even when they had a hard time finding financing for one reason or another. It&apos;s worth listening to if you&apos;re an agency owner who&apos;s considering growing your agency in any way in the coming year. You&apos;ll pick up valuable tips and insights.</p>]]></description>
    <content:encoded><![CDATA[<p>Peter and Kyle Castle, AgleCap Lending Advisor, talk about the ways that agency owners have been able to buy, invest, grow, and sustain their agencies through borrowing. This isn&apos;t a shameless plug for AgileCap, it&apos;s a series of tales from Kyle&apos;s lending experiences, that show how agency owners have been able to seize opportunities for growing their agencies, even when they had a hard time finding financing for one reason or another. It&apos;s worth listening to if you&apos;re an agency owner who&apos;s considering growing your agency in any way in the coming year. You&apos;ll pick up valuable tips and insights.</p>]]></content:encoded>
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    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Thu, 24 Sep 2020 12:00:00 -0400</pubDate>
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    <itunes:duration>1699</itunes:duration>
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    <itunes:title>The Lending Landscape, part 2, with guest, Mike Wagar, SVP at Westfield Bank</itunes:title>
    <title>The Lending Landscape, part 2, with guest, Mike Wagar, SVP at Westfield Bank</title>
    <itunes:summary><![CDATA[Peter and Mike discuss what it means to be a traditional lender, like a federally chartered bank. They talk about the importance of finding the right borrower-lender fit over the course of your agency's lifespan. Mike polishes up his crystal ball and he and Peter talk about the future of lending over the coming 12-24 months, and why it sometimes makes sense to inter-refer clients to other lenders, in the client's best interest. ]]></itunes:summary>
    <description><![CDATA[<p>Peter and Mike discuss what it means to be a traditional lender, like a federally chartered bank. They talk about the importance of finding the right borrower-lender fit over the course of your agency&apos;s lifespan. Mike polishes up his crystal ball and he and Peter talk about the future of lending over the coming 12-24 months, and why it sometimes makes sense to inter-refer clients to other lenders, in the client&apos;s best interest.</p>]]></description>
    <content:encoded><![CDATA[<p>Peter and Mike discuss what it means to be a traditional lender, like a federally chartered bank. They talk about the importance of finding the right borrower-lender fit over the course of your agency&apos;s lifespan. Mike polishes up his crystal ball and he and Peter talk about the future of lending over the coming 12-24 months, and why it sometimes makes sense to inter-refer clients to other lenders, in the client&apos;s best interest.</p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/1038451/episodes/4832453-the-lending-landscape-part-2-with-guest-mike-wagar-svp-at-westfield-bank.mp3" length="19480932" type="audio/mpeg" />
    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Mon, 03 Aug 2020 13:00:00 -0400</pubDate>
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    <itunes:duration>1619</itunes:duration>
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    <itunes:title>The Lending Landscape, part 1, with guest, Kelly Drouillard, SVP at Live Oak Bank</itunes:title>
    <title>The Lending Landscape, part 1, with guest, Kelly Drouillard, SVP at Live Oak Bank</title>
    <itunes:summary><![CDATA[Peter and Kelly discuss SBA lending, the importance of finding the right borrower-lender fit, and the future of M&amp;A and lending as the insurance industry enters an initial recovery phase from the COVID pandemic. ]]></itunes:summary>
    <description><![CDATA[<p>Peter and Kelly discuss SBA lending, the importance of finding the right borrower-lender fit, and the future of M&amp;A and lending as the insurance industry enters an initial recovery phase from the COVID pandemic.</p>]]></description>
    <content:encoded><![CDATA[<p>Peter and Kelly discuss SBA lending, the importance of finding the right borrower-lender fit, and the future of M&amp;A and lending as the insurance industry enters an initial recovery phase from the COVID pandemic.</p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/1038451/episodes/4781048-the-lending-landscape-part-1-with-guest-kelly-drouillard-svp-at-live-oak-bank.mp3" length="23502762" type="audio/mpeg" />
    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Thu, 30 Jul 2020 16:00:00 -0400</pubDate>
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    <itunes:duration>1954</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>5</itunes:episode>
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    <itunes:title>M &amp; A Insights with guest, Sam Patterson</itunes:title>
    <title>M &amp; A Insights with guest, Sam Patterson</title>
    <itunes:summary><![CDATA[Peter and Doug are joined by Sam Patterson of Springtree Group to discuss how to execute an acquisition as a buyer or a seller, when to bring in third party facilitators (lawyers and accountants, for example), when acquisitions tend to happen through a normal year, the impact that COVID has had on the M+A market and pricing, and the outlook for the insurance industry in a post-COVID world.  ]]></itunes:summary>
    <description><![CDATA[<p>Peter and Doug are joined by Sam Patterson of Springtree Group to discuss how to execute an acquisition as a buyer or a seller, when to bring in third party facilitators (lawyers and accountants, for example), when acquisitions tend to happen through a normal year, the impact that COVID has had on the M+A market and pricing, and the outlook for the insurance industry in a post-COVID world. </p>]]></description>
    <content:encoded><![CDATA[<p>Peter and Doug are joined by Sam Patterson of Springtree Group to discuss how to execute an acquisition as a buyer or a seller, when to bring in third party facilitators (lawyers and accountants, for example), when acquisitions tend to happen through a normal year, the impact that COVID has had on the M+A market and pricing, and the outlook for the insurance industry in a post-COVID world. </p>]]></content:encoded>
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    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Wed, 01 Jul 2020 15:00:00 -0400</pubDate>
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    <itunes:duration>1697</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>4</itunes:episode>
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    <itunes:title>M &amp; A: The What, Where, When, and How of Acquisitions.</itunes:title>
    <title>M &amp; A: The What, Where, When, and How of Acquisitions.</title>
    <itunes:summary><![CDATA[With a background as an acquisitions advisor to multibillion dollar corporations, Peter offers his insights into strategic growth through M&amp;A. Whether you want to grow your agency in size, grow in a geographic area, or grow your product line offerings, a merger or acquisition could be a valuable strategy for your agency. Peter and Doug discuss various aspects of M&amp;A that agency owners should be aware of when thinking about agency growth (Part 1 of 2). ]]></itunes:summary>
    <description><![CDATA[<p>With a background as an acquisitions advisor to multibillion dollar corporations, Peter offers his insights into strategic growth through M&amp;A. Whether you want to grow your agency in size, grow in a geographic area, or grow your product line offerings, a merger or acquisition could be a valuable strategy for your agency. Peter and Doug discuss various aspects of M&amp;A that agency owners should be aware of when thinking about agency growth (Part 1 of 2).</p>]]></description>
    <content:encoded><![CDATA[<p>With a background as an acquisitions advisor to multibillion dollar corporations, Peter offers his insights into strategic growth through M&amp;A. Whether you want to grow your agency in size, grow in a geographic area, or grow your product line offerings, a merger or acquisition could be a valuable strategy for your agency. Peter and Doug discuss various aspects of M&amp;A that agency owners should be aware of when thinking about agency growth (Part 1 of 2).</p>]]></content:encoded>
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    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Mon, 08 Jun 2020 16:00:00 -0400</pubDate>
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    <itunes:title>How to work with a lender in times of trouble</itunes:title>
    <title>How to work with a lender in times of trouble</title>
    <itunes:summary><![CDATA[With the unforeseen pandemic we find ourselves in today, Peter and Doug discuss what agencies should know about working with a lender. Peter explains the criteria that lenders use in considering whether to make a loan, and how the criteria change in an economic downturn. He also shares information about how agency owners can best prepare their businesses for borrowing, in case they need funding during the coming months.  ]]></itunes:summary>
    <description><![CDATA[<p>With the unforeseen pandemic we find ourselves in today, Peter and Doug discuss what agencies should know about working with a lender. Peter explains the criteria that lenders use in considering whether to make a loan, and how the criteria change in an economic downturn. He also shares information about how agency owners can best prepare their businesses for borrowing, in case they need funding during the coming months. </p>]]></description>
    <content:encoded><![CDATA[<p>With the unforeseen pandemic we find ourselves in today, Peter and Doug discuss what agencies should know about working with a lender. Peter explains the criteria that lenders use in considering whether to make a loan, and how the criteria change in an economic downturn. He also shares information about how agency owners can best prepare their businesses for borrowing, in case they need funding during the coming months. </p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/1038451/episodes/3676729-how-to-work-with-a-lender-in-times-of-trouble.mp3" length="7932979" type="audio/mpeg" />
    <itunes:author>Peter Friedman</itunes:author>
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    <pubDate>Fri, 08 May 2020 15:00:00 -0400</pubDate>
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    <podcast:soundbite startTime="10.583" duration="42.0" />
    <itunes:duration>657</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>2</itunes:episode>
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    <itunes:title>What could happen in the insurance agency world over the next several weeks, months, years?</itunes:title>
    <title>What could happen in the insurance agency world over the next several weeks, months, years?</title>
    <itunes:summary><![CDATA[In this first episode, Peter is joined by Doug Burke, investment banker and advisor to the insurance industry, to discuss the US economy during this pandemic period and how it impacts the insurance agency industry in particular. There are some potential positives for insurance, as it tends to be a "recession muted" industry. And there are some potential downsides, as some sectors of insurance are more economically fragile. Peter shares insights into the possible timing of a recovery, and thou...]]></itunes:summary>
    <description><![CDATA[<p>In this first episode, Peter is joined by Doug Burke, investment banker and advisor to the insurance industry, to discuss the US economy during this pandemic period and how it impacts the insurance agency industry in particular. There are some potential positives for insurance, as it tends to be a &quot;recession muted&quot; industry. And there are some potential downsides, as some sectors of insurance are more economically fragile. Peter shares insights into the possible timing of a recovery, and thoughts about what agencies can do to shore up their business during this uncertain economic time. </p>]]></description>
    <content:encoded><![CDATA[<p>In this first episode, Peter is joined by Doug Burke, investment banker and advisor to the insurance industry, to discuss the US economy during this pandemic period and how it impacts the insurance agency industry in particular. There are some potential positives for insurance, as it tends to be a &quot;recession muted&quot; industry. And there are some potential downsides, as some sectors of insurance are more economically fragile. Peter shares insights into the possible timing of a recovery, and thoughts about what agencies can do to shore up their business during this uncertain economic time. </p>]]></content:encoded>
    <enclosure url="https://www.buzzsprout.com/1038451/episodes/3492202-what-could-happen-in-the-insurance-agency-world-over-the-next-several-weeks-months-years.mp3" length="9843336" type="audio/mpeg" />
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    <itunes:author>Peter</itunes:author>
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    <pubDate>Fri, 24 Apr 2020 15:00:00 -0400</pubDate>
    <podcast:transcript url="https://www.buzzsprout.com/1038451/3492202/transcript" type="text/html" />
    <itunes:duration>816</itunes:duration>
    <itunes:keywords></itunes:keywords>
    <itunes:season>1</itunes:season>
    <itunes:episode>1</itunes:episode>
    <itunes:episodeType>full</itunes:episodeType>
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